The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Contents
Illustrated parts catalog ................................................................................................................. 6
Fire detection and suppression .................................................................................................................... 16
Air filter ..................................................................................................................................................... 16
Removing the air filter ....................................................................................................................... 16
Replacing the air filter ....................................................................................................................... 17
Busway drop box ....................................................................................................................................... 18
Removing the busway drop box ......................................................................................................... 18
Replacing the busway drop box ........................................................................................................ 19
Removing the differential pressure sensor ............................................................................................ 21
Replacing the differential pressure sensor............................................................................................ 21
Door position contact.................................................................................................................................. 22
Removing the door position contact .................................................................................................... 22
Replacing the door position contact ................................................................................................... 22
Drain pan sensor ........................................................................................................................................ 23
Removing the drain pan sensor .......................................................................................................... 23
Replacing the drain pan sensor ......................................................................................................... 24
Removing the EPO button .................................................................................................................. 28
Replacing the EPO button.................................................................................................................. 29
EPO LED indicators ..................................................................................................................................... 30
Removing the EPO LED indicator ........................................................................................................ 30
Replacing the EPO LED indicator ....................................................................................................... 31
Removing the external pressure gauge isolation valve .......................................................................... 37
Replacing the external pressure gauge isolation valve .......................................................................... 37
Fan ........................................................................................................................................................... 37
Removing the fan ............................................................................................................................. 38
Replacing the fan ............................................................................................................................. 39
Fan bank ................................................................................................................................................... 40
Removing the fan bank ..................................................................................................................... 40
Replacing the fan bank ..................................................................................................................... 41
Fire strobe light .......................................................................................................................................... 42
Removing the fire strobe light ............................................................................................................ 42
Replacing the fire strobe light ............................................................................................................ 43
Removing the humidity sensor ............................................................................................................ 50
Replacing the humidity sensor ........................................................................................................... 52
LED light .................................................................................................................................................... 53
Removing the LED light ..................................................................................................................... 53
Replacing the LED light ..................................................................................................................... 54
Temperature sensor (cold aisle) .................................................................................................................... 54
Removing the cold aisle temperature sensor ........................................................................................ 55
Replacing the cold aisle temperature sensor ........................................................................................ 56
Temperature sensor (hot aisle) ..................................................................................................................... 57
Removing the hot aisle temperature sensor .......................................................................................... 57
Replacing the hot aisle temperature sensor .......................................................................................... 59
Fire alarm and suppression system ..................................................................................................... 66
HP POD 40c NA structure ................................................................................................................. 67
Life safety ........................................................................................................................................ 67
Access control .................................................................................................................................. 68
General specifications ................................................................................................................................ 70
Water specifications ................................................................................................................................... 71
Optional features specifications ................................................................................................................... 72
Contacting HP ............................................................................................................................ 73
Before you contact HP ................................................................................................................................ 73
HP contact information ...................................................................................................................... 73
Regulatory information ................................................................................................................ 74
Safety and regulatory compliance ................................................................................................................ 74
Turkey RoHS material content declaration ..................................................................................................... 74
Ukraine RoHS material content declaration ................................................................................................... 74
Warranty information ................................................................................................................................. 74
Index ......................................................................................................................................... 78
Contents 5
Illustrated parts catalog
Structural component identification
The HP POD 40c NA documentation frequently refers to the specific components of the HP POD 40c NA as
shown in the following figure and described in the following table.
Item Component Description
Heat exchanger access hatches Provides access to the overhead heat exchangers
1
Personnel access doors Provides access to the POD
2
Facility chilled water return Facilitates the return of chilled water to the POD
3
Facility chilled water supply Facilitates the supply of chilled water to the POD
4
Parts and part number identification
Review the contents of the HP POD 40c NA to identify the following for each component:
• Model number—The model number is located on the door to the control panel inside the cold aisle of
the HP POD 40c NA, as shown in the following figure.
Illustrated parts catalog 6
• Regulatory compliance identification number—This product has been assigned a unique regulatory
3
model number and is located on the door to the control panel inside the cold aisle of the HP POD 40c
NA, as shown in the following figure.
Life safety component identification
Internal life safety components
Top view shown
Item Component Description
1
2
Exit sign locations Indicates the location of an exit
Fire strobe light Indicates a fire alarm condition within the HP POD 40c NA
EPO button Disconnects the HP POD 40c NA from main power feeds
Illustrated parts catalog 7
Item Component Description
4
5
*This is an optional component that might not be included.
Fire alarm manual pull* Enables manual initiation of the fire system, which includes
activating the interior and exterior fire strobe lights and the
optional fire suppression system
Fire suppression abort button* Aborts the fire suppression system. A fire suppression abort
button is located next to each personnel door.
Exit sign locations
Top view shown
External emergency status indicators
The HP POD 40c NA has one external fire strobe light that indicates a fire alarm condition.
Top view shown
Electrical power component identification
WARNING: To avoid the risk of personal injury or loss of life, all personnel must comply with PPE
requirements when opening or working inside areas of the HP POD 40c NA that are marked as
hazardous voltage, per NFPA 70E in accordance with NEC (NA) and IEC (EMEA and APJ).
Illustrated parts catalog 8
WARNING: To avoid the risk of personal injury or loss of life, all personnel must comply with
•
•
•
electrical warning labels when operating and maintaining the electrical panels and systems of the
HP POD 40c NA.
Front view shown
Item Component Description
1
2
Fire box* Connection location for fire emergency and VESDAnet signals
Demarcation box* Customer communication connection point:
ECS Security Phone
3
415/240V 3-phase, wye,
4-wire, 800 A electrical
panel
4
415/240V 3-phase, wye,
4-wire, 800 A electrical
panel
*The demarcation box and the fire box are communication data points that are provided on the POD by HP. Connecting
these data points is the responsibility of the customer, unless an approved Statement of Work is initiated.
A feed power for critical IT loads (electrical busways) and house power
B feed power for critical IT loads (electrical busways) and house power
External panel labels
Illustrated parts catalog 9
Front view shown
Callout Electrical safety label Description
1
2
3
4
Danger sign Provides a reminder to users that the electrical panels must be
accessed only by authorized personnel
Disconnect label Provides the order for disconnecting all of the electrical panels
Caution Cautions users about isolating power from the HP POD 40c
NA
Arc flash warning Provides a reminder to users of the danger of arc flash and
required PPE
Internal panel labels
Front view shown
Item Electrical safety label Description
1
Input power Lists the input power information
Illustrated parts catalog 10
Item Electrical safety label Description
•
•
•
•
•
•
•
2
3
4
Panel schedule/circuit breaker
table
Fuse type table Lists all fuse type and sizes
Wire color code 415Y/240V color codes
Lists the layout and designation for all circuit breakers on the
panel
Purple/Brown—Phase A/L1 Purple/Orange—Phase B/L2 Purple/Yellow—Phase 3/L3 Purple/White—Neutral Green and yellow—Equipment ground
Control cabinet component identification
Item Component Description
1
2
3
VESDA air sampling smoke
detection unit
VESDA power supply with
battery backup
Fire alarm and suppression
release control panel
An early warning laser scan smoke detection unit
Provides power to the VESDA and backup power to the VESDA
during a utility power loss
Controls all fire systems in the HP POD 40c NA, including the
smoke detection system, fire suppression system, and fire pulls.
Includes a battery backup system that provides backup power
to the fire system during a utility power loss
4
5
6
Customer connection box Controls information monitored by the HP POD 40c NA access
control components
ECS relays and ECS modules Relays for the ECS control, ECS communications, I/O connections,
and terminal block connections
EPO controller board and house
panel fuses
Connections for the EPO system and fuses for other house panel
components
Illustrated parts catalog 11
Item Component Description
cy of the HP POD 40c NA thermal system. Filler panels are available from HP
7
Dual power supplies with
battery backup
Provides 24 V DC power to the PLC, LED lighting, and ECS systems
8
9
10
—
Batteries Provides 24 V DC power to the PLC and ECS system
Control transformers Provides to the power flow control valve
240/120 V transformer Provides house power to the convenience outlets
PLC The computer that controls the ECS system (located on the inside
door of the control cabinet)
Cooling system component identification
The heat exchanger access hatches are located on top of the POD. The hatches are coated with a durable
finish to prevent corrosion.
Side view shown
Item Component Description
1
2
3
4
Heat exchangers Use facility chilled water to cool the air in the HP POD 40c NA
Heat exchanger fan
banks
Operate at variable speeds to maintain the preprogrammed differential
pressure setpoint and the hot aisle temperature setpoint
Chilled water supply Supplies facility chilled water to cool the HP POD 40c NA
Chilled water return Returns heated chilled water to the facility
HP POD 40c NA racks
The HP POD 40c NA contains a total of 20 IT racks.
CAUTION: If any racks contain empty RU space, use the HP POD 40c NA filler panels to
maintain the efficien
For more information about racks and network cabling, see the HP Performance Optimized Datacenter Networking Guide.
in 10-pack quantities (part number AQ682A) and 100-pack quantities (part number AS993A).
Illustrated parts catalog 12
Aisle clearances
Cold aisle clearance
The maximum protrusion of any installed IT component directly impacts the available cold aisle clearance for
removal and replacement of other IT components. Maximum component depth must follow the clear aisle
distance calculations. The following figure shows how to calculate this distance.
The maximum rack face-to-cold aisle wall distance is 39.5 inches. In the figure, X represents any protrusion
into the cold aisle starting from the rack face of the installed IT component (for example, the bezel). Y
represents cold aisle clearance. The cold aisle clearance dictates the maximum depth (D) of any installed IT
component. To find the maximum cold aisle clearance, calculate 100.33 cm (39.5 in) - X = Y.
IMPORTANT: As the value for X increases, the value for Y decreases, which also decreases the
maximum depth allowed for an installed component.
Illustrated parts catalog 13
Hot aisle clearance
Hot aisle clearance is defined as the distance from the rear of the rack to the hot aisle wall. The reference
distance of 2.54 cm (16 in) must be considered when selecting IT infrastructure that will populate into the hot
aisle.
Replaceable components
Each HP POD 40c NA is unique and the specific replaceable components vary for each POD. For specific
replaceable component information, see the Operations and Maintenance Manual for the HP Performance
Optimized Datacenter 40c North America.
Illustrated parts catalog 14
Removal and replacement procedures
Safety considerations
The HP POD 40c NA is listed to the UL 69050 standard as an Information Technology Product and Classified
according to the NEC, NFPA-70, 2008.
The HP POD 40c NA is not suitable for long term personnel occupancy.
The safety information is specific to the people operating and maintaining the components of the HP POD
40c NA.
IMPORTANT: All plumbing to and from the HP POD 40c NA must be completed by a licensed
plumber.
IMPORTANT: All wiring in and around the HP POD 40c NA must be completed by a licensed
electrician.
Operator safety
The HP POD 40c NA is not habitable or suitable for human occupancy. The HP POD 40c NA is Listed as a
Product that provides service access areas for periodic maintenance and service. These areas must be
controlled and available for use only by owner-authorized personnel and qualified personnel who are
trained in the maintenance and service of the HP POD 40c NA components.
WARNING: To avoid the risk of personal injury or loss of life, all personnel must comply with PPE
requirements when opening or working inside areas of the HP POD 40c NA that are marked as
Before completing the installation of the HP POD 40c NA, the customer, or a designated agent, is
responsible for completing any Environmental Health and Safety evaluation of the HP POD 40c NA or any
attached structural component purchased through HP. The customer, or their designated agent, must also
complete an arc flash assessment and breaker coordination study of the HP POD 40c NA and the associated
electrical supply system for operation and maintenance. The individual or organization that completes the
arc flash assessment must also create and provide all required labeling for all electrical panels on the HP
POD 40c NA.
hazardous voltage, per NFPA 70E in accordance with NEC (NA) and IEC (EMEA and APJ).
WARNING: To avoid the risk of personal injury, hearing protection must be worn at all times
when working inside the HP POD 40c NA.
WARNING: To avoid the risk of personal injury or damage to the equipment, do not insert
anything inside the electrical busways, except for the approved HP busway drop boxes.
Removal and replacement procedures 15
Fire detection and suppression
The fire detection and suppression system is a "Manufacturer Designed" system specifically for this HP
product, in compliance with national standards.
The HP standard suppression system, supplied as an optional component for the HP POD 40c NA, includes
a Novec 1230 clean agent system. However, if the customer or local AHJ requires specific modifications or
a replacement, HP can assist in these actions at the expense of the customer.
HP does not certify that the fire detection and suppression system that is installed in the HP POD 40c NA
meets all local and jurisdictional requirements. The customer is responsible for the following actions as
related to the fire suppression system:
• Verifying that the POD detection and suppression system meets local codes, including specific local
requirements for initial and periodic inspections
• Arranging for and receiving all required local permits, including initial commissioning as well as
standard and repair maintenance
• Arranging for the connection of the agent tanks, refilling of tanks, and all system testing, including
pressure tests
All general maintenance of the suppression system must be completed by an authorized technician.
• General maintenance of the fire detection and suppression system must be completed by an authorized
technician
For more information, see the HP Performance Optimized Datacenter 40c NA Maintenance and Service guide.
Additional local requirements are not covered as part of the option price or basic installation and
deployment services, unless specifically included in an executed Statement of Work.
Air filter
There are 2 air filters per cooling zone, for a total of 12 filters.
Tools are not required for installation.
Removing the air filter
1. Pull the locking tabs away from the air filter to release the filter.
Removal and replacement procedures 16
2.
Pull the filter down through the frame channels to remove the filter.
Replacing the air filter
1. Angle the filter to position the top corners in the frame channels, and then push the filter up to the top of
the frame.
2. Press in the bottom corners of the filter until the locking tabs engage and the filter clicks into place.
Removal and replacement procedures 17
Busway drop box
The internal electrical busways provide a location to connect each of the drop boxes, which then power the
PDUs. Stagger the drop boxes on the electrical busways by connecting one drop box to busway #1 and
connecting the next drop box to busway #2. A staggered configuration enables load balancing with the rack
equipment and is necessary to ensure redundancy.
You need a socket wrench for installation.
IMPORTANT: HP recommends that you shut down the associated IT equipment and de-energize
the appropriate section of the power busway before attempting to remove or replace a busway
drop box. The corresponding branch circuit breaker is labeled on the busway.
Removing the busway drop box
1. Turn the power off by opening both breakers on the busway drop box (1).
2. Disconnect the PDUs that are connected to the busway drop box (2).
3. Use a socket wrench to loosen and remove the bolt securing the busway drop box to the retaining
hardware bracket (1).
Removal and replacement procedures 18
4.
Slide the hardware bracket to the right along the busway, completely disconnecting it from the busway
drop box (2).
WARNING: Use caution when removing and replacing the busway drop box. The drop box
weighs approximately 9 kg (20 lb).
5. Rotate the busway drop box 90° so that it is perpendicular to the electrical busway, and then remove
the drop box from the electrical busway (3).
Replacing the busway drop box
WARNING: Use caution when removing and replacing the busway drop box. The drop box
1. Place the silver drop box bracket on the electrical busway where you want to replace the busway drop
2. Note the required rotation indicated on the drop box, insert the drop box into the drop box bracket on
3. Slide the hardware bracket to the left along the busway until it connects to the drop box (3).
weighs approximately 9 kg (20 lb).
box (1).
the electrical busway, and then rotate the drop box 90° until it locks into place (2).
CAUTION: To prevent damage to the drop box and make sure that the drop box engages
properly, be sure that the drop box is completely flush to the busway. If a drop box is damaged
during installation, do not attempt to re-engage or repair the drop box.
Removal and replacement procedures 19
4.
Secure the busway drop box to the retaining hardware bracket by using a socket wrench to insert and
tighten a bolt (4).
5. Connect the PDUs to the busway drop box (1).
6. Turn the power on by closing both breakers on the busway drop box (2).
Differential pressure sensor
The differential pressure sensors are located in the cold aisle.
You need a screwdriver for installation.
Removal and replacement procedures 20
Removing the differential pressure sensor
1. Label the pressure sensor tube connection locations, and then remove the tubes from the differential
pressure sensor.
2. Label the sensor wire connection locations, loosen the screws securing the sensor wires, and then
remove the sensor wires.
3. Remove the two nuts (1) and two bolts (2) securing the differential pressure sensor, and then remove the
differential pressure sensor.
Replacing the differential pressure sensor
1. Replace the differential pressure sensor, and then secure the differential pressure sensor with two bolts
(1) and two nuts (2).
2. Insert the pressure sensor tubes into the differential pressure sensor according to the connection
locations you labeled during the removal procedure.
3. Replace the sensor wires according to the connection locations you labeled during the removal
procedure, and then secure the sensor wires by tightening the screws.
Removal and replacement procedures 21
Door position contact
Door position contacts are located on all doors and cabinets.
You need a screwdriver and scissors for installation.
Removing the door position contact
1. Remove the two screws securing the upper magnet (1).
2. Cut the tie wrap (2) and loosen the nut on the HP POD 40c NA structure that secures the wire.
3. Pull the wire all the way through to the point of entry or ECS panel (3).
Replacing the door position contact
1. Feed the wire all the way through from the point of entry or ECS panel (1).
2. Tighten the nut on the HP POD 40c NA structure that secures the wire, and then replace the tie wrap (2).
3. Secure the magnet to the bracket using two screws (3).
Removal and replacement procedures 22
Drain pan sensor
The HP POD 40c NA includes six heat exchanger condensate drains. One drain pan sensor is located in the
drain tray below each set of heat exchangers.
Two sensors are also located in the header drain pans, one in cooling zone 2 and one in cooling zone 5.
The normally-open circuit is closed when the probes of the drain pan sensor become wet, which allows 24
VDC to travel back to the ECS panel and trigger the alarm.
You need a screwdriver for installation.
Removing the drain pan sensor
1. If you are removing a heat exchanger drain pan sensor, do the following:
a. Inspect the area by removing the center, bottom fan from the center fan bank in the associated zone.
For more information, see "Removing the fan."
b. To gain additional working space, you might need to remove a fan bank in the associated zone. For
more information, see "Removing the fan bank."
2. Follow the sensor wire to the associated satellite box. Disconnect the wire from the satellite box terminal
and note the wire location.
Heat exchanger drain pan sensor
-or-
Header drain pan sensor
3. Pull the wire through from the satellite box to the sensor location, and then remove the sensor.
Removal and replacement procedures 23
Heat exchanger drain pan sensor
-or-
Header drain pan sensor
Replacing the drain pan sensor
1. Position the sensor in the drain pan.
Heat exchanger drain pan sensor
-or-
Removal and replacement procedures 24
Header drain pan sensor
2. Route the wire through the flex tubing to the associated zone satellite box.
3. Connect the sensor wire to the appropriate port on the satellite box terminal.
Heat exchanger drain pan sensor
-or-
Header drain pan sensor
4. If you are replacing a heat exchanger drain pan sensor, do the following:
a. Replace the fan bank you removed, if applicable. For more information, see "Replacing the fan
bank."
b. Replace the fan you removed, if applicable. For more information, see "Replacing the fan."
Removal and replacement procedures 25
ECS touchscreen
The ECS touchscreen is located on the door to the control panel inside the cold aisle of the HP POD 40c NA.
You need a screwdriver for installation.
Removing the ECS touchscreen
1. Disconnect the cables attached to the back of the ECS touchscreen.
2. Remove the eight screws on the back of the door that secure the ECS touchscreen (1), and then push the
ESC touchscreen through the front of the door to remove the ECS touchscreen (2).
Removal and replacement procedures 26
Replacing the ECS touchscreen
1. Replace the ESC touchscreen through the front of the door (1), and then secure the ECS touchscreen to
the back of the door with eight screws (2).
2. Connect the cables to the back of the ECS touchscreen.
EPO button
There are two EPO buttons, one by each personnel access door in the HP POD 40c NA.
You need a screwdriver for installation.
Removal and replacement procedures 27
Removing the EPO button
1. Remove the two screws securing the tamper cover (1), and then remove the tamper cover (2).
2. Remove the four screws securing the EPO button (1), and then remove the EPO button (2).
Removal and replacement procedures 28
Replacing the EPO button
1. Replace the EPO button (1), and then replace the four screws that secure the EPO button (2).
2. Replace the tamper cover (1), and then replace the two screws that secure the tamper cover (2).
Removal and replacement procedures 29
EPO LED indicators
The ECS cabinet contains white (1, 2, 6, 7), red (1,3), yellow (1,5), and green (4) EPO LED indicators.
Tools are not required for installation.
Removing the EPO LED indicator
1. On the back of the ECS cabinet door, push the gray tab on the EPO LED indicator module down to
release the module (1), and then pull the module out of the door (2).
Removal and replacement procedures 30
2.
Unscrew the EPO LED indicator bulb.
Replacing the EPO LED indicator
1. Screw the new EPO LED indicator bulb into the module.
Removal and replacement procedures 31
2.
Push the module into the slot on the back of the ECS cabinet door until it clicks into place.
EPO thermister
Two EPO thermisters are located in the hot aisle, both in zone 4.
While the thermisters are not technically at-temperature monitoring devices, when the hot aisle temperature
reaches 60ºC (140ºF), the thermister switch closes. When both thermister switches are closed, the EPO
system initiates an emergency shutdown.
Removing the EPO thermister
You need scissors for installation.
1. Cut the tie wraps securing the thermister (1).
2. Pull the thermister down to remove the thermister (2).
Replacing the EPO thermister
1. Insert the replacement thermister (1).
Removal and replacement procedures 32
2.
Secure the thermister with tie wraps (2).
External chilled water flow actuator
The external chilled water flow actuator is located on top of the HP POD 40c NA.
You need a wrench for installation.
Removing the external chilled water flow actuator
1. Open and danger tag the associated circuit breaker in the ECS cabinet. The circuit breakers are
identified on the panel schedule.
Removal and replacement procedures 33
2.
Remove the four bolts securing the face plate (1), and then remove the face plate (2).
3. Disconnect the power to the actuator.
4. Remove the four bolts securing the actuator (1), and then remove the actuator (2).
Removal and replacement procedures 34
Replacing the external chilled water flow actuator
1. Replace the actuator (1), and then secure the actuator using four bolts (2).
2. Connect the power to the actuator.
3. Replace the actuator face plate (1), and then secure the face plate with four bolts (2).
4. Close the associated circuit breaker in the ECS cabinet.
External chilled water flow valve
The external chilled water flow valve is the butterfly valve located on top of the HP POD 40c NA.
You need a wrench for installation.
Removal and replacement procedures 35
Removing the external chilled water flow valve
1. Remove the external chilled water flow actuator. For detailed instructions, see "Removing the external
chilled water flow actuator (on page 33)."
2. Remove the eight bolts surrounding the valve (1), and then remove the valve (2).
Replacing the external chilled water flow valve
1. Replace the valve (1), and then secure the valve with eight bolts (2).
2. Replace the external chilled water flow actuator. For detailed instructions, see "Replacing the external
chilled water flow actuator (on page 35)."
External pressure gauge isolation valve
The external pressure gauge isolation valve is located on top of the HP POD 40c NA.
Removal and replacement procedures 36
You need an adjustable wrench or an appropriately sized box wrench for installation.
Removing the external pressure gauge isolation valve
Loosen the connection securing the valve (1), and then remove the valve (2).
Replacing the external pressure gauge isolation valve
Insert the new valve (1), and then tighten the connection (2).
Fan
There are 18 fans per cooling zone.
Removal and replacement procedures 37
CAUTION: Power must be removed from the fan power assembly before removing or replacing
a fan or fan bank.
You need a screwdriver for installation.
Removing the fan
1. Take manual control of the fan speed in the affected zone from the ECS panel.
2. Set the fan speed to zero.
3. Unseat both power supplies from the fan power assembly.
Removal and replacement procedures 38
4.
Remove the three screws that secure the fan in the assembly (1), and then partially remove the fan by
pulling it straight out (2).
5. Disconnect the wire.
6. Remove the fan from the assembly.
Replacing the fan
1. Connect the wire.
2. Insert the fan into the assembly and push until the fan is fully seated (1).
3. Secure the fan with three screws (2).
4. Connect the power supplies to the fan power assembly.
5. Return the fan bank to the AUTO mode of operation.
Removal and replacement procedures 39
Fan bank
There are three fan banks per cooling zone.
You need a screwdriver for installation.
CAUTION: Power must be removed from the fan power assembly before removing or replacing
a fan or fan bank.
Removing the fan bank
1. Take manual control of the fan speed in the affected zone from the ECS panel.
2. Set the fan speed to zero.
3. Unseat both power supplies from the fan power assembly.
4. Remove the fan bank wire harness (1).
5. Remove the six screws that secure the fan bank (2).
Removal and replacement procedures 40
6.
Remove the fan bank by pulling it straight out (3).
Replacing the fan bank
1. Insert the fan bank (1).
2. Secure the fan bank with six screws (2).
3. Replace the fan bank wire harness (3).
4. Connect the power supplies to the fan power assembly.
5. Return the fan bank to the AUTO mode of operation.
Removal and replacement procedures 41
Fire strobe light
The HP POD 40c NA contains an internal fire alarm strobe light in the cold aisle and an external fire alarm
strobe light at the standard personnel entry door.
You need a screwdriver for installation.
Removing the fire strobe light
1. Remove the four screw cover plates (1).
2. Remove the four screws securing the components (2), and then disconnect the wiring.
3. Remove the electric sounder with strobe, the semi-flush plate, and the standard back box (3).
Removal and replacement procedures 42
Replacing the fire strobe light
1. Assemble the standard back box, the semi-flush plate, and the electric sounder with strobe (1), and then
attach the wiring.
2. Secure the components with four screws (2).
3. Attach the four screw cover plates (3).
Humidifier
The humidifier is located in the cold aisle humidifier bump out.
You need a screwdriver for installation.
Removal and replacement procedures 43
Removing the humidifier
1. Hold the drain button on the humidifier exterior until the humidifier cylinder drains completely.
2. Press the power button on the outside of the humidifier to power down the humidifier.
3. Close the water supply isolation valve on the HP POD 40c NA exterior.
4. Disconnect the water supply line to the humidifier on the HP POD 40c NA exterior to relieve the water
pressure.
5. Open and danger tag the associated circuit breaker in the ECS cabinet. The circuit breakers are
identified on the panel schedule.
6. Remove the four screws on the corners of the humidifier cover (1), and then remove the cover (2).
7. Locate the power board and disconnect the two internal electrical wires.
8. Disconnect the drain (1).
9. Disconnect the humidifier from the water supply line (2).
Removal and replacement procedures 44
10.
Disconnect and remove the external electrical wiring from the housing (3).
11. Remove the four screws that secure the humidifier body to the wall (1), and then remove the humidifier
(2).
Removal and replacement procedures 45
Replacing the humidifier
1. Replace the humidifier (1), and then secure the humidifier to the wall with four screws (2).
2. Connect the drain (1).
3. Connect the humidifier to the water supply line (2).
4. Route and connect the external electrical wiring to the housing (3).
5. Locate the power board and connect the two internal electrical wires.
Removal and replacement procedures 46
6.
Replace the humidifier cover (1), and then secure the cover with four screws (2).
7. Open the water supply isolation valve on the HP POD 40c NA exterior.
8. Connect the water supply line to the humidifier on the HP POD 40c NA exterior.
9. Close the associated circuit breaker in the ECS cabinet.
10. Press the power button on the outside of the humidifier to power up the humidifier.
Humidistat
The humidistat is located in the cold aisle humidifier bump out.
You need a screwdriver and a flathead screwdriver for installation.
Removing the humidistat
1. Press the power button on the outside of the humidifier to power down the humidifier.
Removal and replacement procedures 47
2.
Open and danger tag the associated circuit breaker in the ECS cabinet. The circuit breakers are
identified on the panel schedule.
3. Detach the front panel of the humidistat from the mounting base:
a. Remove the screw securing the tab in the opening (1), and then slide the tab to the open position (2).
b. Use a flathead screwdriver to the press the release button (1), and then pull the front panel from the
bottom to detach the panel (2). The two parts remain connected by a flat cable.
4. Squeeze the two terminal cover fins to remove the cables from the terminal block.
5. Remove the screws securing the mounting base to the wall.
Replacing the humidistat
1. Detach the front panel of the replacement humidistat from the mounting base.
Removal and replacement procedures 48
a.
Remove the screw securing the tab in the opening (1), and then slide the tab to the open position (2).
b. Use a flathead screwdriver to the press the release button (1), and then pull the front panel from the
bottom to detach the panel (2). The two parts remain connected by a flat cable.
2. Secure the mounting base to the wall using the screws provided.
3. Squeeze the two terminal cover fins to remove the terminal covers.
4. Make the required connections by running the connection cables through the center hole in the bottom
of the mounting base and connecting the cables to the terminal block.
5. Separate the connection and control cables from the relay cables.
6. Attach the front panel.
7. Close the associated circuit breaker in the ECS cabinet.
8. Press the power button on the outside of the humidifier to power up the humidifier.
Removal and replacement procedures 49
Humidity sensor
The HP POD 40c NA contains two humidity sensors, one in cooling zone 2 and one in cooling zone 5.
Removing the humidity sensor
You need a screwdriver for installation.
1. Remove the four screws that secure the sensor cover (1), and then remove the cover (2).
Removal and replacement procedures 50
2.
Loosen the sensor wires by turning the nut counter clockwise (1), remove the sensor wires from the
terminal block, and then remove the sensor wires (3).
3. Remove the two screws that secure the sensor (1), and then remove the sensor (2).
Removal and replacement procedures 51
Replacing the humidity sensor
1. Replace the sensor (1), and then secure the sensor with two screws (2).
2. Insert the sensor wire into the nut (1), secure the wire by turning the nut clockwise (2), and then insert the
wire into the terminal block (3).
Removal and replacement procedures 52
3.
Replace the sensor cover (1), and then secure the cover with four screws (2).
LED light
Each POD contains eight LED lights.
Removing the LED light
You need adhesive tape for installation.
You need a screwdriver for installation.
1. Disconnect power from the LED light.
2. Remove the screws (1).
Removal and replacement procedures 53
3.
Remove the LED light assembly (2).
Replacing the LED light
1. Place the LED light where you want to secure it (1).
2. Insert the screws (2).
3. Reconnect power to the LED light.
Temperature sensor (cold aisle)
The HP POD 40c NA contains six temperature sensors in the cold aisle.
You need a screwdriver and scissors for installation.
Removal and replacement procedures 54
Removing the cold aisle temperature sensor
1. Remove the two screws that secure the sensor cover (1), and then remove the cover (2).
2. Cut the two red wires inside the sensor box.
3. For each of the five clamps securing the sensor tube to the HP POD 40c NA structure, remove the screw
that secures the clamp (1), rotate the clamp (2), and then pull the clamp out to remove the clamp (3).
4. Remove the sensor tube.
Removal and replacement procedures 55
Replacing the cold aisle temperature sensor
1. Replace the sensor tube, and then secure the tube with five clamps. For each clamp, replace the clamp
(1), and then secure the clamp with a screw (2).
2. Splice the two sensor tube wires with the red wires inside the sensor box.
3. Replace the sensor cover (1), and then secure the cover with two screws (2).
Removal and replacement procedures 56
Temperature sensor (hot aisle)
The HP POD 40c NA contains six temperature sensors in the hot aisle.
Removing the hot aisle temperature sensor
You need a screwdriver for installation.
1. Remove the four screws that secure the sensor cover (1), and then remove the cover (2).
2. Loosen the sensor wires by turning the nut counter clockwise (1).
Removal and replacement procedures 57
3.
Loosen the screw securing the wires (2), and then remove the sensor wires (3).
4. Remove the two screws that secure the sensor (1), and then remove the sensor (2).
Removal and replacement procedures 58
Replacing the hot aisle temperature sensor
1. Replace the sensor (1), and then secure the sensor with two screws (2).
2. Insert the sensor wires into the screw (1), and tighten the screw (2).
3. Secure the wire by turning the nut clockwise (3).
Removal and replacement procedures 59
4.
Replace the sensor cover (1), and then secure the cover with four screws (2).
VESDA filter
The VESDA filter sensor notifies you through the ECS when a filter must be changed. HP recommends that you
periodically inspect and change each VESDA filter. A VESDA filter can be replaced during normal HP POD
40c NA operation.
Removing the VESDA filter
You need a screwdriver for installation.
1. Remove the filter cover on the front of the VESDA unit.
Removal and replacement procedures 60
2. Remove the 10mm screw that secures the VESDA filter (1), and then remove the filter (2).
Replacing the VESDA filter
1. Insert the new VESDA filter (1), and then replace the 10mm screw that secures the filter (2).
2. Replace the VESDA filter cover.
Removal and replacement procedures 61
Periodic maintenance
•
•
•
•
•
•
Clean pans as necessary
63)"
Periodic maintenance overview
Perform periodic inspections on the components in this section to ensure that the HP POD 40c NA continues
Qualified personnel
to perform within the designed parameters.
Qualified personnel are identified as personnel who are:
• Properly trained in the operation and maintenance of the HP POD 40c NA
• Customer-authorized to conduct maintenance activities
Qualified personnel can be:
• HP personnel
• Agents for HP
• Site maintenance personnel
Cooling system maintenance schedule
Component to be inspected Task Frequency Capable Party
Air filters
Air filter differential pressure
sensor
Cooling system leak check
Condensate drain pans
Inspect and replace as necessary Quarterly, or as
Inspect and test, replace as
necessary
Verify there is no visible chilled
water leak from:
Heat exchanger Cold water supply piping Cold water return piping
If a leak is detected, see "Leak
detection maintenance (on page
Inspect and test, replace as
necessary
If a leak is detected, see "Leak
detection maintenance (on page
Quarterly Qualified personnel
Periodic maintenance 62
•
•
•
•
•
•
Component to be inspected Task Frequency Capable Party
Condensate drain lines and
p-trap
Inspect and verify:
No blockage of the drain
line—internal
Quarterly Qualified personnel
Condensate can pass freely P-traps are intact and not
leaking
No blockage of the drain
line—external to the site drain
Clean and remove debris as
necessary
Heat exchanger fans
Inspect wiring and verify that
Quarterly Qualified personnel
electrical components are secure
and fan power supplies are locked
into position
Chilled water header drain pan
and lines
Inspect drains for blockage
internal and external to the POD
Monthly, if
staffed
Qualified personnel
Quarterly, if
not staffed
—
Conduct five gallon operation
check of the external site drain, if
possible
Annually Qualified personnel
Leak detection maintenance
WARNING: To reduce the risk of electric shock or damage to the equipment, use extreme
caution when removing and replacing components that involve water around the electrical
equipment. There is great risk of electrical shock when water is used near electricity.
CAUTION: If a serious leak develops, shut down the POD immediately and isolate the chilled
water cooling system from the site. Contact HP immediately to initiate a field service call. Do not
attempt to repair the chilled water cooling system. Attempting to self-repair the chilled water
cooling system during the warranty or service contract period shifts all liability to you.
IMPORTANT: HP recommends shutting down the POD after a leak is detected. For more
information, see "Power down procedure" in the user guide.
Non-isolable leak detection
A non-isolable leak is a leak from the main supply line or the return header.
To repair a non-isolable leak:
1. Power down all IT equipment.
2. Re-direct the leaking water away from the IT equipment.
3. Repair the leak or contact HP if you are still within your service contract.
Isolable leak detection
An isolable leak is any type of leak that does not occur from the main supply line or the return header.
To repair an isolable leak:
1. Inspect the zone indicated on the ECS Status Overview screen. You might need to inspect each zone
condensate drain pan to determine the exact location of the leak.
Periodic maintenance 63
2.
•
•
•
•
•
•
unnel/drain entry into the site
•
—
Power down the IT equipment in the zone where the leak is located.
3. Determine the affected heat exchanger.
4. Close and danger tag the supply and return valves to the affected heat exchanger.
If the heat affected exchanger cannot be identified, close all the heat exchanger supply and return
valves in the affected zone and open one supply valve at a time to determine the location of the leak.
5. Repair the leak or contact HP if you are still within your service contract.
Humidifier (if installed)
Component to be inspected Task Frequency Capable Party
Humidifier
Humidifier drains
—
—
—
—
Inspect for water leaks, verify
that no sparks form between
the electrodes during
operation
Inspect the general operation
Every 2
weeks, if
staffed
Quarterly, if
not staffed
Qualified personnel
of the cylinder.
Verify the following:
Quarterly
Qualified personnel
Drains are in working order There is an air gap at the
f
system
Drain discharge is not getting
water on external equipment
or grounding system
Put the humidifier in system flush
mode and inspect drain flow and
water supply flow. Inspect, clean,
and/or replace as necessary.
Inspect for any internal or external
water leaks, repair or replace
leaking components.
Using LLS, verify proper cylinder
operation. Inspect the cylinder for
blackened areas and, if present,
check the condition of the
electrodes. If necessary, replace
the cylinder.
Replace the cylinder. Annually Qualified personnel
Quarterly Qualified personnel
Quarterly Qualified personnel
Quarterly Qualified personnel
ECS
Component to be inspected Task Frequency Capable party
Full system functional check
—
Check the operation of all system
components.
Check and clear the alarm log. Quarterly Qualified personnel
Inspect and test the ECS battery
backup system.
Quarterly Qualified personnel
Every 2 years Qualified personnel
Periodic maintenance 64
Electrical
•
•
•
•
•
•
necessary.
Maintenance of the electrical components might require the following:
• Expose personnel to high voltage.
• Allow personnel to come into direct contact with high voltage.
• Power down the POD during the execution of the maintenance item.
You must explicitly state and acknowledge if a POD power down will be possible. If a power down is not
possible, LLS inspections will be conducted and further action will be taken at your discretion.
Component to be inspected Task Frequency Capable Party
Electrical connections
—
Grounding
—
—
—
Use LLS to check for major
electrical connections (torque
marks, sizzle, and acrid odor):
Main/House Power Feeds Busway End Feeds, Drop
Boxes (including cables and
cord caps)
Electrical panels, breakers,
and disconnects
POD SHUT DOWN REQUIRED
Conduct torque checks on the
following:
Main, house, and critical IT
power feeds
Electrical panels, breakers,
and disconnects
Busway end feeds, busway
sections, and drop box locking
mechanism (bolt)
Grounding system residence test
using the DUCTOR method
POD SHUT DOWN REQUIRED
Ground and grounding
connection/lug located internal to
each electrical panel torque test.
Clean and re-tighten as necessary.
Service entrance grounding
ground-rod/ground well and
grounding connection/lug located
external to the POD torque test.
Clean and re-tighten as necessary.
POD SHUT DOWN REQUIRED
Service entrance ground
connection/lug located on the
switchboard (or landing location)
torque test. Clean and re-tighten as
Quarterly
Annually
Every 2 years Licensed electrician
Every 2 years Licensed electrician
Every 2 years Licensed electrician
Every 2 years Licensed electrician
Licensed electrician
Licensed electrician
—
Grounding system bonding
jumpers that connect racks to the
POD structure and rack to rack
torque test. Clean and re-tighten as
necessary.
Every 2 years Licensed electrician
Periodic maintenance 65
Component to be inspected Task Frequency Capable Party
•
•
•
•
•
Inspect and perform a functional
smoke test
points
sampling/smoke test
local code
Circuit breakers
—
—
Panel breaker operational test
(open and shut).
LLS inspection of breakers,
disconnects, motor starters, and
fuse holders (physical).
Breaker fault testing for all
breakers ≥ 250AF
Annually Licensed electrician
Quarterly Licensed
electrician/Qualified
personnel
Every 3 years Third party testing
facility
Sensors
Verify proper operation of:
Annually Qualified personnel
Internal POD temperature
sensors (thermometer)
Relative humidity sensors (RH
meter)
(Investigate discrepancies, trouble
shoot, and replace as necessary.)
—
Compare the following with site
indications (if available):
Annually Qualified personnel
CWS/CWR temperature CWS/CWR pressure Flow rate (if possible)
(Investigate discrepancies, trouble
shoot, and replace as necessary.)
—
Lighting
POD SHUT DOWN REQUIRED
Calibrate (zero out) POD
differential pressure sensors.
(Investigate discrepancies, trouble
shoot, and replace as necessary.)
Visual inspection of lighting
fixtures and lamps. Replace
components upon failure.
Annually Qualified personnel
As needed or
Quarterly
Licensed electrician/
Qualified personnel
Fire alarm and suppression system
Component to be inspected Task Frequency Capable Party
Full system functional check
Fire panel
VESDA
—
—
—
—
—
—
—
As required by
check of the system
Inspect and test fire panel
battery backup system
Inspect and test VESDA power
supply
Inspect the VESDA pipe network Every 2 years Authorized technician
Inspect the VESDA filter.
Replace as necessary
Conduct a VESDA pipe integrity
Check the VESDA pipe flow Annually Authorized technician
Clean the VESDA sampling
Flush the VESDA pipe network Every 2 years Authorized technician
VESDA system air
local code
Every 2 years Authorized technician
Quarterly Authorized technician
Annually Qualified personnel
Annually Authorized technician
Every 2 years Authorized technician
As required by
Authorized technician
Authorized technician
Periodic maintenance 66
Component to be inspected Task Frequency Capable Party
inspection
local code
EPO FUNCTIONAL TEST (POD will
(if installed) in succession. (Verify
FUNCTIONAL TEST (POD will
Suppression system
—
Suppression system test As required by
local code
Fire-pull visual and operational
As required by
Authorized technician
Authorized technician
—
Fire strobe and horn visual and
operational inspection
HP POD 40c NA structure
Component to be inspected Task Frequency Capable Party
Complete structure
—
—
Visually inspect the structural
integrity.
Inspect the door operation and
inspect the door gaskets for water
and air leaks.
Visually inspect the paint. Perform
prep and touch-up as necessary.
Life safety
Component to be inspected Task Frequency Capable Party
Manual EPO shunt trip
power down)
Manually initiate EPO with the
internal and external push buttons
As required by
Authorized technician
local code
Annually Qualified personnel
Annually Qualified personnel
Annually Qualified personnel
Annually Qualified personnel
Thermal EPO shunt trip
all shunt-trips on all panels trip.)
EPO
power down)
Initiate a thermal (automatic) EPO
shutdown via the EPO
temperature switches located in
the hot aisle. (Verify all shunt-trips
on all panels trip.)
Annually Qualified personnel
Periodic maintenance 67
Component to be inspected Task Frequency Capable Party
•
•
•
•
•
•
•
visible when all lighting is off and
•
•
•
EPO System Test
EPO NON-FUNCTIONAL TEST
Mode Key Switch Test - rotate
keyed switch through all modes.
ARMED MODE - Verify:
Annually Qualified personnel
Power Indicator - White Armed Light - White
BYPASS MODE - Verify
Bypass Light - Green
TEST MODE - Verify:
Test Light - Amber
Press EPO button (each in
succession) and thermal trip to
verify:
Reset Light - White Audible alarm Visual lamp indicator
Replace light upon failure
Emergency Lighting
Verify emergency lighting is
Every 2 years Qualified personnel
Exit signs
Emergency egress
Access control
Component to be inspected Task Frequency Capable Party
System functional test
—
the POD doors are shut.
Visually inspect exit signs for
damage. Replace as necessary.
Personnel door emergency egress
panic bars. (Visual and
operational inspection.)
Visual inspection and operational
test of door access contact
switches
Visual inspection and operational
test of the following:
Door access card readers Electric strikes Door release switches at each
personnel door and/or in
each personnel door panic
bar
Every 2 years Qualified personnel
Every 2 years Qualified personnel
Annually Qualified personnel
Annually
Qualified personnel
Third-party components
All maintenance for third-party equipment will be defined by the manufacturer of the equipment. HP will, with
a defined and signed SOW, conduct all maintenance as identified by the original manufacturer.
Examples of external third party components that HP will conduct all manufacturer specified maintenance
with a signed SOW includes:
• External UPS equipment
Periodic maintenance 68
Internal UPS and rack equipment that is purchased from HP is covered by a standard HP warranty and
services contract, purchased separately.
• Generators
• Switchgear
For maintenance activities for all third party equipment purchased as part of and delivered with the HP POD
40c NA, see the Operations and Maintenance Manual for the HP Performance Optimized Datacenter 40c NA. This manual might not cover equipment purchased through Critical Facilities Services.
Periodic maintenance 69
Specifications
•
•
•
Maximum rack quantity
Voltage (per busway)
General specifications
Features Specifications
Overall dimensions
Weight1
Maximum power2
Power input voltage
Power distribution3
RU per rack
RU total
Average capacity per rack (kW)
Peak rack capacity
Voltage to rack
Minimum quantity of PDUs per HP POD 40c NA
Maximum quantity of PDUs per HP POD 40c NA
Maximum power per PDU
Network supported
1
The Empty weight includes the HP POD 40c NA structure, empty racks, PDUs, and drop boxes. It does not include IT
equipment. All weights are estimates and can vary for your POD.
2
Maximum power depends on the exact installation and power configuration in your POD. The HP POD 40c NA is
electrically limited to 600 kW.
3
Can be configured for redundancy or non-redundancy.
Height—3.66 m (12 ft) Length—12.19 m (40 ft) Width—2.43 m (7.97 ft)
Empty—16,783 kg (37,000 lb)
Maximum fully loaded—46,266 kg (102,000 lb)
600 kW HP POD 40c NA
380 VAC to 415 VAC
8 x 200 A electrical busways
20 racks
50 RU
1,197 RU
30 kW
69 kW
200 VAC to 240 VAC
20 (one per rack)
40 (two per rack)
30A = 17 kW; 60A = 34 kW
Bulk cable pass through fiber
Bulk cable pass through copper
(Optional) External rated demarcation box
Electrical specifications
Electrical busway system information
Feature Specification
Number of busways
Frequency
Amps (per busway)
Grounding
Busway configuration
8
60 Hz
200 A
380 to 415 V
Copper
3-phase + neutral + equipment ground
Specifications 70
Fire alarm panel connections
•
•
The electrical layout of the fire alarm system is as described in the schematic drawing supplied with the HP
POD 40c NA.
Water specifications
The following table describes the chilled water system specifications for the HP POD 40c NA.
Feature Specification
Facility input temperature to the HP POD
40c NA
Working pressure
HP POD 40c NA pressure drop
HP POD 40c NA water flow rate
Chilled water supply and return
connections
Rack specifications
Standard HP POD 40c NA racks (AT978A)
Feature Specification
U height
Width
Depth
Maximum load weight
*This specification indicates the maximum clearance for the cold aisle. Equipment cannot exceed this measurement.
50U
54.6 cm (21.5 in)
99 cm (39 in)*
1,360.7 kg (3,000 lb)
12ºC to 24ºC (55ºF to 75ºF)
1,034 kPa (150 psi)
172.4 kPa (25 psi)
908.5 lpm (240 gpm)
North America—Two 10.16 cm (4 in) ASME B16.5 class #150
flanges
International—Two DIN PN16 DN100 flanges
Thermal and air flow performance
Maximum thermal and air flow
HP POD 40c NA specification
performance parameters
Air temperature—Inlet to rack-mounted
components)
Chilled water temperature
Total rack-mounted component air flow
Heat rejection capacity
Dependent on IT configuration and chilled water inlet temperature
12°C to 24°C (55°F to 75°F)
Variable as required to maintain the hot aisle setpoint temperature
and dependent on IT configuration
600 kW
Environmental specifications
Feature Specification
Operating temperature
-28ºC to 54ºC (-18ºF to 130ºF)
Specifications 71
Feature Specification
•
•
•
•
Operating altitude
lb/hr of water vapor into cold aisle to maintain POD environment within 20%
Non-operating temperature*
-29ºC to 54ºC (-20ºF to 130ºF)
Operating humidity
0% to 100% external 10% to 90% non-condensing internal
Non-operating humidity*
5% to 95% relative non-condensing 39ºC (102ºF) maximum wet bulb
temperature
-76.2 m to 3,048 m (-250 ft to 10,000 ft)
Non-operating altitude
*For non-operating specifications, consider the temperature of computer and IT equipment inside the HP POD 40c NA.
-76.2 m to 9,144 m (-250 ft to 30,000 ft)
Optional features specifications
Feature Specification
Fire suppression
Card reader
Humidifier
3M Novec 1230 fire extinguishing system provided in two canisters (main and reserve)
12-key pad with 125 KHz proximity and 13.56 MHz contactless smart card
Provides 2-8
to 80% relative humidity
Specifications 72
Contacting HP
Before you contact HP
Be sure to have the following information available before you call HP:
• Active Health System log (HP ProLiant Gen8 or later products)
Download and have available an Active Health System log for 3 days before the failure was detected.
For more information, see the HP iLO 4 User Guide or HP Intelligent Provisioning User Guide on the HP
website (http://www.hp.com/go/ilo/docs).
• Onboard Administrator SHOW ALL report (for HP BladeSystem products only)
For more information on obtaining the Onboard Administrator SHOW ALL report, see the HP website
(http://www.hp.com/go/OAlog).
• Technical support registration number (if applicable)
• Product serial number
• Product model name and number
• Product identification number
• Applicable error messages
• Add-on boards or hardware
• Third-party hardware or software
• Operating system type and revision level
HP contact information
For United States and worldwide contact information, see the Contact HP website
(http://www.hp.com/go/assistance).
In the United States:
• To contact HP by phone, call 1-800-334-5144. For continuous quality improvement, calls may be
recorded or monitored.
• If you have purchased a Care Pack (service upgrade), see the Support & Drivers website
(http://www8.hp.com/us/en/support-drivers.html). If the problem cannot be resolved at the website,
call 1-800-633-3600. For more information about Care Packs, see the HP website
(http://pro-aq-sama.houston.hp.com/services/cache/10950-0-0-225-121.html).
Contacting HP 73
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