HP Pavilion ze5600, Pavilion ze5500, Pavilion ze5400, Pavilion ze5300, Pavilion ze5200 Service Manual
...
HP Pavilion ze5600 Notebook PC
HP Pavilion ze5500 Notebook PC
HP Pavilion ze5400 Notebook PC
HP Pavilion ze5300 Notebook PC
HP Pavilion ze5200 Notebook PC
HP Pavilion ze4700 Notebook PC
HP Pavilion ze4600 Notebook PC
HP Pavilion ze4500 Notebook PC
HP Pavilion ze4400 Notebook PC
HP Pavilion ze4300 Notebook PC
HP Pavilion ze4200 Notebook PC
HP Pavilion ze4100 Notebook PC
HP Compaq nx9010 Notebook PC
HP Compaq nx9008 Notebook PC
HP Compaq nx9005 Notebook PC
HP Compaq nx9000 Notebook PC
Compaq Evo Notebook N1050v Series
Compaq Evo Notebook N1010v Series
Compaq Presario 2500 Series Mobile PC
Compaq Presario 2100 Series Mobile PC
Compaq Presario 1100 Series Mobile PC
(All Models use technology code KE)
Service Manual
© Copyright 2003, 2004 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Intel, Celeron,
and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in
the United States and other countries.
The information contained herein is subject to change without notice. The only warranties for
HP products and services are set forth in the express warranty statements accompanying such products and
services. Nothing herein should be construed as constituting an additional warranty. HP shall not
be liable for technical or editorial errors or omissions contained herein.
Service Manual
Fourth Edition April 2004
First Edition January 2003
Document Part Number: 319733-004
Contents
Introduction..................................................................................................................... vii
Product Information......................................................................................................1-1
Features................................................................................................................................................ 1-8
Operation............................................................................................................................................ 1-14
Specifications..................................................................................................................................... 1-18
Internal Design................................................................................................................................... 1-24
Removal and Replacement............................................................................................ 2-1
Disassembly Flowchart........................................................................................................................ 2-3
Removing the Battery .......................................................................................................................... 2-4
Removing an SDRAM Module............................................................................................................ 2-5
Removing the Wireless LAN Mini PCI Card ...................................................................................... 2-7
Removing the Hard Disk Drive............................................................................................................ 2-9
Recovering the Factory Software....................................................................................................... 2-11
Replacing Small Parts........................................................................................................................ 2-12
Removing the Keyboard Cover.......................................................................................................... 2-13
Removing the Speaker Assembly ...................................................................................................... 2-15
Removing the Keyboard .................................................................................................................... 2-16
Removing the Switchboard PCA....................................................................................................... 2-19
Removing the CD/DVD Drive........................................................................................................... 2-20
Removing the Display Assembly....................................................................................................... 2-23
Removing the Top Case..................................................................................................................... 2-26
Removing the Floppy Drive............................................................................................................... 2-32
Removing the Infrared (I/R) PCA...................................................................................................... 2-36
Removing the Audio PCA ................................................................................................................. 2-38
Removing the Heat Sink (with Fan)................................................................................................... 2-40
Removing the CPU Module............................................................................................................... 2-44
Removing the RJ11/1394 Connector Module.................................................................................... 2-48
Removing the Motherboard ............................................................................................................... 2-50
Replacing Components on a Bottom Case......................................................................................... 2-59
Repairing the BIOS IC....................................................................................................................... 2-61
Removing Other Components............................................................................................................ 2-63
Troubleshooting and Diagnostics.................................................................................3-1
Support Service Partners...................................................................................................................... 3-2
Troubleshooting................................................................................................................................... 3-3
Diagnostic Tools................................................................................................................................ 3-18
Replaceable Parts........................................................................................................... 4-1
Reference Information ..................................................................................................5-1
Password Removal Policy.................................................................................................................... 5-2
Hewlett-Packard Display Quality Statement........................................................................................ 5-3
Service Notes and Obsolete Parts ........................................................................................................ 5-5
Service Manual iii
Figures
Figure 1-1. Front View................................................................................................................................ 1-8
Figure 1-2. Back View ................................................................................................................................ 1-9
Figure 1-3. Bottom View........................................................................................................................... 1-10
Figure 1-4. Front View.............................................................................................................................. 1-11
Figure 1-5. Back View .............................................................................................................................. 1-12
Figure 1-6. Bottom View........................................................................................................................... 1-13
Figure 1-7. Resetting the Notebook .......................................................................................................... 1-17
Figure 1-8. Replaceable Module Diagram ................................................................................................ 1-24
Figure 2-1. Disassembly Flow..................................................................................................................... 2-3
Figure 2-2. Removing the Battery............................................................................................................... 2-4
Figure 2-3. Removing an SDRAM Module................................................................................................2-5
Figure 2-4. Removing an SDRAM Module................................................................................................2-6
Figure 2-5. Removing the Mini PCI Card................................................................................................... 2-7
Figure 2-6. Removing the Mini PCI Card................................................................................................... 2-8
Figure 2-7. Removing the Hard Disk Drive................................................................................................ 2-9
Figure 2-8. Removing the Hard Disk Drive Tray...................................................................................... 2-10
Figure 2-9. Removing the Keyboard Cover..............................................................................................2-14
Figure 2-10. Disconnecting the Speaker Cable......................................................................................... 2-14
Figure 2-11. Removing the Speaker Assembly......................................................................................... 2-15
Figure 2-12. Removing the Keyboard....................................................................................................... 2-17
Figure 2-13. Removing the Switchboard PCA.......................................................................................... 2-18
Figure 2-14. Removing the Switchboard PCA.......................................................................................... 2-19
Figure 2-15. Removing the CD/DVD Drive ............................................................................................. 2-21
Figure 2-16. Removing the CD/DVD Drive ............................................................................................. 2-22
Figure 2-17. Removing the Display Assembly ......................................................................................... 2-24
Figure 2-18. Removing the Top Case........................................................................................................ 2-27
Figure 2-19. Removing the Top Case Screws........................................................................................... 2-29
Figure 2-20. Removing the Top Case Screws........................................................................................... 2-30
Figure 2-21. Removing the Top Case........................................................................................................ 2-31
Figure 2-22. Removing the Floppy Drive................................................................................................. 2-33
Figure 2-23. Removing the Floppy Drive................................................................................................. 2-35
Figure 2-24. Removing the I/R PCA......................................................................................................... 2-37
Figure 2-25. Removing the Audio PCA.................................................................................................... 2-39
Figure 2-26. Removing the Heat Sink (with Fan)..................................................................................... 2-41
Figure 2-27. Removing the Heat Sink (with Fan)..................................................................................... 2-43
Figure 2-28. Intel CPU Module Removal ................................................................................................. 2-45
Figure 2-29. AMD CPU Module Release ................................................................................................. 2-47
Figure 2-30. AMD CPU Module Removal .............................................................................................. 2-38
Figure 2-31. AMD CPU Module Installation............................................................................................ 2-39
Figure 2-32 Removing the CPU Module................................................................................................. 2-39
Figure 2-33. Removing the RJ11/1394 Connector Module ...................................................................... 2-49
Figure 2-34. Removing the Motherboard.................................................................................................. 2-51
Figure 2-35. Removing the Hard Disk Drive Guide .................................................................................2-53
iv
Service Manual
Figure 2-36. Disconnecting the Motherboard Cables ...............................................................................2-54
Figure 2-37. Removing the Motherboard.................................................................................................. 2-56
Figure 2-38. Example of Serial Number Label......................................................................................... 2-59
Figure 2-39. Replacing the Antennas........................................................................................................ 2-60
Figure 2-37. Removing a PCMCIA Door................................................................................................. 2-60
Figure 2-38. Boot-Block Jumper............................................................................................................... 2-62
Figure 3-1. Basic Troubleshooting Steps.................................................................................................... 3-3
Figure 4-1. Exploded View......................................................................................................................... 4-2
Figure 4-2. Exploded View......................................................................................................................... 4-3
Tables
Table 1-1. Product Comparisons................................................................................................................. 1-1
Table 1-2. Activating Power Modes ......................................................................................................... 1-14
Table 1-3. Main Status Lights (front of notebook) ................................................................................... 1-15
Table 1-4. Keyboard Status Lights............................................................................................................ 1-15
Table 1-5. Fn Hot Keys............................................................................................................................. 1-16
Table 1-6. Specifications........................................................................................................................... 1-18
Table 1-7. Accessories .............................................................................................................................. 1-22
Table 1-8. Functional Structure Description............................................................................................. 1-25
Table 2-1. Removal Cross-Reference ......................................................................................................... 2-1
Table 2-2. Required Equipment.................................................................................................................. 2-2
Table 2-3. Recommended Screw Torque Values........................................................................................ 2-2
Table 2-4. Replacing Small Parts.............................................................................................................. 2-12
Table 2-5. Removing Components............................................................................................................ 2-63
Table 3-1. ASP Support Options................................................................................................................. 3-2
Table 3-2. Scope of Diagnostic Tools......................................................................................................... 3-7
Table 3-3. Troubleshooting Suggestions..................................................................................................... 3-8
Table 3-4. POST Terminal-Error Beep Codes.......................................................................................... 3-20
Table 3-5. POST Messages....................................................................................................................... 3-24
Table 3-6. Sycard PCCtest Commands..................................................................................................... 3-26
Table 3-7. BIOS Setup Menus and Parameters......................................................................................... 3-28
Table 4-1. Replaceable Parts....................................................................................................................... 4-4
Table 4-2. Accessory Replaceable Parts ................................................................................................... 4-11
Table 4-3. Part Number Reference............................................................................................................ 4-12
Table 5-1. LCD Guidelines......................................................................................................................... 5-4
Service Manual v
Introduction
This manual provides reference information for servicing the HP Pavilion ze5600, ze5500, ze5400,
ze5300, ze5200, ze4700, ze4600, ze4500, ze4400, ze4300, ze4200, and ze4100 Notebook PCs,
HP Compaq nx9010, nx9008, nx9005, and nx9000 Notebook PCs, Compaq Evo Notebook 1050v
and 1010v Series, and Compaq Presario 2500, 2100, and 1100 Series Mobile PCs. These notebook
models use technology code KE. This manual is for use by authorized service personnel while installing,
servicing, and repairing these products.
The manual is designed as a self-paced guide that will train you to install, configure, and repair these
notebooks. The manual is self-contained, so you can follow it even without having equipment available.
The following table lists other sources of information about the notebook computers and related products.
Source Address or Number Comments
HP Notebook Web site
Compaq Notebook Web site
HP Business Support Web site
HP Asia Pacific Channel Support
Centre for DPSP Partners
America Online Keyword: HP Call (800) 827-6364
CompuServe GO HP Call (800) 524-3388
HP Support Assist
CD-ROM
(801) 431-1587 Outside U.S. and Canada.
Microsoft® Windows® manual Information about
Microsoft Web site
http://www.hp.com/notebooks
http://welcome.hp.com/country/us/eng/prodserv/
notebooks_tabletpcs.html
http://www.hp.com/go/bizsupport
http://www.hp.com.au/
(800) 457-1762 U.S. and Canada.
http://www.microsoft.com/
Restricted to DPSP
Partners only.
for membership within
the U.S.
for membership within
the U.S.
Windows operating
system.
Information and updates
for Windows operating
systems.
Service Manual vii
Product Information
The following list of HP and Compaq notebook products is current at the time of publication but
is subject to change.
1
HP Pavilion ze5600
Processor Intel® Celeron® (2.6-, 2.8-GHz)
Mobile Intel Pentium® 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or SXGA+ (1024 × 768) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability
Operating System Microsoft® Windows® XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
HP Pavilion ze5500
Processor Intel Celeron (2.6-GHz)
Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA
(1024 × 768) active-matrix TFT
Table 1-1. Product Comparisons
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
Service Manual Product Information 1-1
HP Pavilion ze5400 and ze5300
Processor Mobile Intel Pentium 4 (2.4-, 2.66-, 2.8-, and 3.06-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA
(1024 × 768)
active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
HP Pavilion ze5200
Processor Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 2.8-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
14.1-inch XGA (1024 × 768) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability.
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
HP Pavilion ze4700
Processor AMD Athlon (1.91-, and 2.08-GHz)
Memory Up to GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 x 768) or SXGA+ (1400 x 1050) or 14.1-inch XGA (1024 x
768)
active-matrix TFT
Video ATI Mobiltiy radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
1-2 Product Information Service Manual
HP Pavilion ze4600
Processor AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.08-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
14.1-inch XGA (1024 × 768) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
HP Pavilion ze4500
Processor AMD Athlon (1.67-, 1.8-, 2.2-, and 2.0-GHz)
Intel Celeron (2.4-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
HP Pavilion ze4400
Processor AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 2.2-, and 2.0-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability
Operating System Windows XP Professional or Home preinstalled.
Power States On, Standby, Hibernate, Off
Service Manual Product Information 1-3
HP Pavilion ze4300
Processor Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz)
Intel Celeron (1.8-, 2.0-, and 2.2-GHz)
AMD Athlon (1.47-, 1.53-, 1.67-, 1.8-, 1.87-, and 2.0-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA
(1024 × 768)
active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
HP Pavilion ze4200
Processor Mobile Intel Pentium 4-M (1.8-, 1.9-, 2.0-, and 2.2-GHz)
Intel Celeron (1.6-, 1.7-, 1.8-, and 2.0-GHz)
AMD Athlon (1.47-, 1.53-, 1.6-, 1.67-, and 1.8-GHz)
Memory Up to 512 MB SDRAM using 256-MB modules. At least 128 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or 14.1-inch XGA (1024 ×
768) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
HP Pavilion ze4100
Processor Mobile Intel Pentium 4-M (1.7-, 1.8-, and 2.0-GHz)
Intel Celeron (1.6-, 1.7-, and 1.8-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability.
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
1-4 Product Information Service Manual
HP Compaq nx9010
Processor Mobile Intel Pentium 4 (2.4-, 2.53-, 2.66-, and 3.06-GHz)
Intel Celeron (2.0- and 2.6-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
HP Compaq nx9008
Processor Intel Celeron (2.6- and 2.8-GHz)
Memory At least 256 MB SDRAM preinstalled
Display 14.1-inch XGA (1024 × 768) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability.
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
HP Compaq nx9005
Processor Mobile Intel Pentium 4-M (1.8-, 2.0-, 2.2-, and 2.4-GHz)
Intel Celeron (1.8-, 2.0-, and 2.2-GHz)
AMD Athlon (1.47-, 1.53-, 1.8-, and 2.0-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
14.1-inch XGA (1024 × 768) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
Service Manual Product Information 1-5
HP Compaq nx9000
Processor AMD Athlon (1.8- or 2.0-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
Compaq Evo Notebook N1050v
Processor Mobile Intel Pentium 4-M (1.8-GHz)
Intel Celeron (1.6-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or 14.1-inch XGA (1024 × 768) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability.
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
Compaq Evo Notebook 1010v
Processor Intel Celeron (1.6-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
preinstalled.
Display 14.1-inch XGA (1024 × 768) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
1-6 Product Information Service Manual
Compaq Presario 2500
Processor Mobile Intel Pentium 4 (2.0-, 2.3-, 2.4-, 2.53-, 2.66-, 2.8-, and 3.06-GHz)
Intel Celeron (2.6- and 2.8-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 256 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
14.1-inch XGA (1024 × 768) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
Compaq Presario 2100
Processor Intel Pentium 4-M (1.8-, 1.9-, 2.0-, and 2.2-GHz)
Intel Pentium 4-D (2.53-GHz)
Intel Celeron (1.6-, 1.7-, 1.8-, 2.0-, and 2.4-GHz)
AMD Athlon (1.46-, 1.53-, 1.67-, and 1.8-GHz )
AMD Athlon XP-M (1.87-, 2.0-GHz)
Memory Up to 1 GB (1024 MB) SDRAM using 512-MB modules. At least 128 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or SXGA+ (1400 × 1050) or
14.1-inch XGA (1024 × 768) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory,
4x AGP graphics capability
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
Compaq Presario 1100
Processor Intel Celeron (1.6- and 1.8-GHz)
Memory Up to 512 MB SDRAM using 256-MB modules. At least 256 MB SDRAM
preinstalled.
Display 15.0-inch XGA (1024 × 768) or SXGA+ 1400 × 1050) or
14.1-inch XGA (1024 × 768) active-matrix TFT
Video ATI Mobility Radeon graphics accelerator with 16, 32, or 64 MB UMA graphics
memory, 4x AGP graphics capability
Operating System Windows XP Professional or Home preinstalled
Power States On, Standby, Hibernate, Off
Service Manual Product Information 1-7
Features
The following illustrations show the notebook’s main external features. For an exploded view
of the notebook, see page 4-2.
Figure 1-1. Front View
HP Pavilion ze4x00, HP Compaq nx9005 and nx9000,
Compaq Evo Notebook N1050v and N1010v,
and Compaq Presario 2100 and 1100
1. Notebook open/close latch
2. One-touch buttons
3. Keyboard status lights
4. Power button, turns the notebook on and off
5. Touch pad, scroll pad, Select buttons, plus
on-off button
6. Main status lights (left to right), power mode,
hard disk activity, and battery
7. Microphone option (not available)
8. Infrared port*
9. Wireless on-off button and indicator light*
10. Battery
11. CD-ROM, DVD, or other drive
12. PS/2 keyboard or PS/2 mouse port
(supports Y adapter)
* on certain models
1-8 Product Information Service Manual
Figure 1-2. Back View
HP Pavilion ze4x00
HP Compaq nx9005 and nx9000
NOTE: Compaq Evo Notebook N1050v, N1010v, and Compaq Presario 2100 and 1100 are very
similar, except for logo.
13. AC adapter jack
14. Two universal Serial Bus (USB) ports
15. LAN port*
16. S-Video port*
17. Parallel port (LPT1), use this port for a parallel
printer or other parallel device
18. Serial port (COM1), use this port for a serial
mouse, modem, printer, or other serial device
19. External monitor port
20. Kensington lock slot (security connector)
21. Modem port*
22. PCMCIA card and CardBus slot and button
23. IEEE 1394 port*
24. Audio jacks (left to right), external microphone
and audio out (headphones)
25. Volume controls*
26. Audio mute button and audio mute light*
27. Floppy drive*
* on certain models
Service Manual Product Information 1-9
2
2
3
8. Hard disk drive
9. Battery latch
0. SDRAM door
Figure 1-3. Bottom View
HP Pavilion ze4x00, HP Compaq nx9005 and nx9000,
Compaq Evo Notebook N1050v and N1010v,
and Compaq Presario 2100 and 1100
31. Reset button
32. Port replicator connect*
33. Mini PCI door (no user parts inside)
* on certain models
1-10 Product Information Service Manual
Figure 1-4. Front View
HP Pavilion ze5x00,
HP Compaq nx9010 and nx9008,
and Compaq Presario 2500
1. Notebook open/close latch
2. One-touch buttons
3. Keyboard status lights
4. Power button, turns the notebook on and off
5. Touch pad, scroll pad, Select buttons, plus
on-off button
6. Main status lights (left to right), power mode,
hard disk activity, and battery
7. Infrared port*
8. Wireless on-off button and indicator light*
9. Audio mute button and audio mute light*
10. Battery
11. Volume controls*
12. Audio jacks (left to right): external microphone
and audio out (headphones)
13. CD-ROM, DVD, or other drive
14. Universal Serial Bus (USB) port
* on certain models
Service Manual Product Information 1-11
Figure 1-5. Back View
HP Pavilion 5x00,
HP Compaq nx9010, and nx9008
and Compaq Presario 2500
15. AC adapter jack
16. Two universal Serial Bus (USB) ports
17. LAN port*
18. External keyboard/mouse port
19. Parallel port (LPT1), use this port for a
parallel printer or other parallel device
20. External monitor port
21. S-Video port*
22. Kensington lock cable slot (security connector)
23. Modem port*
24. IEEE 1394 port*
25. PCMCIA card and CardBus slot and button
26. Floppy drive*
* on certain models
1-12 Product Information Service Manual
Figure 1-6. Bottom View
HP Pavilion 5x00,
HP Compaq nx9010,and nx9008,
and Compaq Presario 2500
27. Hard disk drive
28. Battery latch
29. Mini PCI door (no user parts inside)
30. SDRAM door
31. Port replicator connect*
32. Reset button
* on certain models
Service Manual Product Information 1-13
Operation
This section gives an overview of the notebook’s operation.
Turning the Notebook On and Off
You can start and stop your notebook using its power button. However, at certain times you might want
to use other methods to start or stop the notebook—depending on power considerations, types of active
connections, and start-up time.
NOTE: This manual describes the notebook in its original factory configuration, with all settings at their
default values.
Table 1-2. Activating Power Modes
Power mode To enter this mode
On
Power mode status light is on
Standby mode
Saves significant power
Turns off the display and other components
Maintains current session in RAM
Restarts quickly
Restores network connections
Power mode status light blinks
Hibernation mode
Saves maximum power
Saves current session to disk, and then
shuts down.
Restores network connections
Power mode status light is off
Shut down (off)
Saves maximum power
Turns off without saving current session
At startup, resets everything, starts a new
session, and restores network connections.
Power mode status light is off
To turn on: Press the power button to restart, or to resume your session from Standby or Hibernation mode.
Press the power button
Press the power button
–or–
select Start > Turn Off Computer > Stand By
(Windows XP)
–or–
select Start > Shut Down > Standby
(Windows 2000)
–or–
allow timeout
Press Fn+F12
–or–
select Start > Shut Down > Hibernate
(Windows 2000)
–or–
allow timeout
Select Start > Turn Off Computer > Turn Off
(Windows XP)
–or–
Select Start > Shut Down > Shut down
(Windows 2000)
–or–
press the power button for 4 seconds (only if the
Start menu procedure doesn’t work)
1-14 Product Information Service Manual
Checking the Status of the Notebook
The main status lights on the front of the notebook report power status, battery status,
and hard disk activity.
Table 1-3. Main Status Lights (front of notebook)
Meaning
Power status
On: notebook is on (even if the display is off).
Blinking: notebook is in Standby mode.
Off: notebook is off or in Hibernation mode.
Hard disk drive activity
On: notebook is accessing the hard disk drive.
Battery status
Green: The AC adapter is connected and the battery is fully charged.
Amber: The AC adapter is connected and the battery is charging.
Blinking: The AC adapter is connected and the battery is missing or
has a fault.
Off: The AC adapter is not connected.
The keyboard status lights, located above the keyboard, indicate the states of the keyboard locks.
Table 1-4. Keyboard Status Lights
Meaning
Caps Lock
Caps Lock is active.
Num Lock
Num Lock is active. (The Keypad Lock must also be on to use the
embedded keypad).
Keypad Lock
The embedded keypad is active (Fn+F8). Num Lock must also be on for
the numeric keys; otherwise, cursor control is active (as marked on an external
keyboard).
Service Manual Product Information 1-15
Using Fn Hot Keys
The combination of the Fn key plus another key creates a hot key—a shortcut key sequence—for
various system controls. To use a hot key, press and hold
then release both keys.
Fn, press the appropriate second key,
Hot Key Effect
Fn+F1
Fn+F2
Fn+F5
Fn+F8
Fn+F12
Fn+NumLock
Fn+Page Up
Fn+Page Down
Fn+Backspace
Decreases the display brightness
Increases the display brightness
Toggles among the built-in display, an external display, and simultaneous
display on both.
Toggles the built-in keypad on and off. Does not affect an external keyboard.
If Num Lock is on, then the numeric functions are active; otherwise, cursor control
is active (as marked on an external keyboard).
Enters Hibernation mode
Toggles Scroll Lock on and off
Increases the audio volume and cancels the mute setting
Decreases the audio volume
Audio mute
Table 1-5. Fn Hot Keys
1-16 Product Information Service Manual
Resetting the Notebook
Occasionally, Windows or the notebook might stop responding, so that you cannot turn the notebook
off. If this happens, try the following in the order listed. Press the power button to restart.
• If possible, shut down Windows: press
If the system will not allow a software shutdown, press and hold down the power button
until the display shuts down (about 4 seconds) and then release the power button. Press the
power button again to restart.
• Use a ballpoint pen or a straightened paper clip to press the reset button on the bottom
of the notebook.
Figure 1-7. Resetting the Notebook
ctrl+alt+del, and then select Shut Down > Restart.
NOTE: To boot from a CD, insert a bootable CD (such as the Recovery CDs) into the CD/DVD
drive, then restart. Press esc when the HP logo appears, and then select the CD/DVD drive as
the temporary boot device.
Service Manual Product Information 1-17
Specifications
The following tables list the specifications for the notebook and its accessories and are subject
to change. For the latest versions, see the HP Notebook Web site
http://www.hp.com/notebooks.
Physical Attributes
Processor and Bus
Architecture
Table 1-6. Specifications
Size (14-inch display): 328 × 272 × 33 mm (12.9 × 10.7 × 1.3 in)
Size (15-inch display): 328 × 272 × 35 mm (12.9 × 10.7 × 1.4 in)
Weight: 2.9 kg (6.5 lb) minimum, depending on configuration
HP Pavilion ze5600:
2.4-, 2.66-, 2.8-, or 3.06-GHz Mobile Intel Pentium 4 ProcessorM with
Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power
processor with 400-MHz processor system bus
-or-
2.6- or 2.8-GHz Intel Celeron processor with 128-KB L2 cache and
1.45-V core low-power processor with 400-MHz processor system bus
HP Pavilion ze5500:
2.4-, 2.66-, 2.8-, or 3.06-GHz Mobile Intel Pentium 4 processor with
Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power
processor with 400-MHz processor system bus
-or-
2.6-GHz Mobile Intel Celeron processor with 128-KB L2 cache and
1.45-V core low-power processor with 400-MHz processor system bus
HP Pavilion ze5400 or ze5300:
2.4-, 2.53-, 2.66-, or 2.8-GHz Intel Pentium 4 processor-D or
2.4-, 2.53-,2.66-
-or-
2.8-GHz Mobile Intel Pentium 4 with Intel Speed Step technology,
512-KB L2 cache, processor with 400-MHz processor system bus
HP Pavilion ze5200:
2.4-, 2.53-, 2.66-, or 2.8-GHz Intel Desktop Pentium 4 processor-D with
Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power
processor with 400-MHz processor system bus
HP Pavilion ze4700 and ze4600:
1.9- or 2.08-Ghz AMD Athlon XP processor with QuantiSpeed architecture,
512-KB L2 cache, and 1.2-, to 1.3-V core low-power processor with 200-
-or266-MHz (double-clocked) processor system bus
HP Pavilion ze4600 or ze4500:
1.87-GHz AMD Athlon XP processor with QuantiSpedd architectue, 512-KB L2
cache, and 1.2- to 1.3-V core low-power processor with 200-
-or266-MHz (double-clocked) processor system bus
1-18 Product Information Service Manual
Processor and Bus
Architecture
(continued)
Video
Power
Compaq Evo Notebook N1050v:
1.8-GHz Mobile Intel Pentium 4 Processor-M with Intel Speed Step technology,
512-KBL2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz
processor system bus
-or-
1.6-GHz Intel Celeron processor with 256-KB L2 cache and 1.45-V core low-power
processor with 133-MHz processor system bus
Compaq Evo Notebook N1010v:
1.6-GHz Intel Celeron processor with 256-KB L2 cache and 1.45-V core low-power
processor with 133-MHz processor system bus
Compaq Presario 2500:
1.8-, 2.0-, 2.4-, 2.53-, 2.66-, or 2.80-GHz Intel Desktop Pentium 4 processor-D with
Intel Speed Step technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power
processor with 400-MHz processor system bus
Compaq Presario 2100:
1.8-, 1.9-, 2.0-, or 2.2-GHz Mobile Intel Pentium 4 Processor-M with Intel Speed Step
technology, 512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with
400-MHz processor system bus
-or-
2.53-GHz Intel Desktop Pentium 4 processor-D with Intel Speed Step technology,
512-KB L2 cache, and 1.2- to 1.3-V core low-power processor with 400-MHz
processor system bus
-or-
1.6-, 1.7-, 1.8-, or 2.0-GHz Intel Celeron processor with 256-KB L2 cache and
1.45-V core low-power processor with 133-MHz processor system bus
-or-
1.46-, 1.53-, 1.67-, or 1.80-GHz AMD Athlon processor with 256-KB L2 cache and
1.45-V core low-power processor with 133-MHz processor system bus
Compaq Presario 1100:
1.6- or 1.8-GHz Intel Celeron processor with 256-KB L2 cache and 1.45-V core
low-power processor with 133-MHz processor system bus
14.1-inch XGA (1024 × 768), or 15.0-inch XGA (1024 × 768) or SXGA+
(1400 × 1050) active-matrix (TFT) LCD display
Hardware 3D acceleration, hardware DVD acceleration
External monitors up to 1600 × 1200 resolution, 16M colors, and at least 85 Hz
refresh
rate (only 60 Hz at 1400 × 1050). Refresh rate and clarity may vary depending on
monitor, resolution, and color depth
ATI Mobility Radeon graphics accelerator with 16-, 32-, or 64-MB DDR graphics
memory, 4x AGP graphics capability
Dual display capability (depends on operating system support)
Rechargeable lithium-ion (14.8 Vdc) or nickel-metal-hydride (9.6 Vdc) battery with
LED charge-level gauge
Battery life: up to 3 (Li ion) or 2 (NiMH) hours typical (varies with model, usage,
and power settings)
Fast battery recharge: 2 hours when system is off, 3 hours when system is on.
Low-battery warning
Suspend/resume capability
Universal AC adapter: 100–240 Vac (50/60 Hz) input, 19 Vdc output, or 75 W
Service Manual Product Information 1-19
Mass Storage
RAM
Audio System
Keyboard and
Pointing Device
LAN
(certain models)
Wireless LAN
(certain models)
20- to 60-GB removable hard drive with Ultra-DMA 100 interface
1.44-MB floppy drive (certain models)
24x CD-ROM, 8x DVD, CD-RW, or CD-RW/DVD drive (or higher)
At least 128 MB SDRAM preinstalled
HP Pavilion ze5x00, ze4x00, HP Compaq nx9010, nx9008,
nx9005, Compaq Evo N1050v, Compaq Presario 2500, and
Compaq Presario 2100:
2 slots for PC2100 DDR-266 SDRAM modules
Up to 1 GB (1024 MB) SDRAM using 512 MB modules
Compaq Evo N1010v and Presario 1100:
2 slots for PC2100 DDR-266 SDRAM modules
Up to 512 MB SDRAM using 256 MB modules
Stereo sound via 2 built-in speakers
3D-enhanced audio
Volume and mute buttons (certain models)
Headphone-out and microphone-in
87/88-key touch-type QWERTY keyboard with 101/102 key emulation. Embedded
numeric keypad.
12 function (Fn) keys
5 user-programmable One-Touch buttons
Touch pad with integrated scroll pad, on-off button and indicator
Left and right Select buttons
Ethernet 10Base-T (10 Mbps) and 100Base-TX (100 Mbps) support
Supports wake-on-LAN, fast IP, DMI, dRMON
MBA (Managed Boot Agent) support for PXE/BINL, NCP/IPX, DHCP
802.11b or 802.11g (54g)
1-20 Product Information Service Manual
Accessory Description
Memory
F4694-60901
317434-001
F4695-60901
317435-001
F4696-60901
317436-001
Hard Drives
0950-4193
319412-001
0950-4318 HDD-20 GB 9.5mm,
0950-4287 HDD-20 GB 9.5mm,
0950-4168 HDD-30 GB 9.5mm,
0950-4162
319413-001
0950-4319 HDD-30 GB 9.5mm,
0950-4360 HDD-30 GB 9.5mm, TITAN
0950-4176 HDD-30 GB 9.5mm,
0950-4320
319414-001
0950-4288 HDD-40 GB 9.5mm,
319415-001 SPS-DRV HD 60 GB (4200 rpm)
319416-001 SPS-DRV HD 60 GB (5400 rpm)
320692-001 SPS-DRV HD 80 GB
Power
Options
F4600-60901 AC-Adapter-Ultraslim Delta 75W
F4813A or
F5104A
F4809-60901
319411-001
8120-6312
317444-011
8120-6314 Cord, Pwr, Europe ABB (2w)
317444-002 SPS-CORD-AC PWR
317444-061 SPS-CORD-AC PWR
8120-6316
-
128MB DDR266B
256MB DDR266B
512MB DDR266B
HDD-20 GB 9.5mm,
Hitachi ATA100
IBM ATA100 FDB
TOSH ATA100 FDB
Hitachi ATA100
HDD-30 GB 9.5mm,
IBM (diablo) ATA100
IBM ATA100 FDB (Cascade)
Toshiba ATA100 (TITAN)
Toshiba ATA100
HDD-40 GB 9.5mm,
IBM ATA100 FDB
Toshiba ATA100
(4200 rpm)
s/PFC
AC-Adapter, 90W
Battery, Li ion 4.4AHr 8 Cell Li ion
Cord, Pwr, Austr ABG (2w)
2 WIRE-INTL
2 WIRE-IT
Cord, Pwr, Japan ABJ (2w)
Table 1-7. Accessories
Pavilion
ze5x00,
nx9010,
nx9008,
and
Presario
2500
Pavilion
ze4x00,
nx9005,
N1050v
•
•
•
• • • • •
• •
• •
• •
• • • • •
• •
• •
• •
• • • •
•
• • •
• •
•
• •
• • •
• • • • •
• • •
• •
•
•
• •
Pavilion
and
Evo
ze4200,
nx9000,
and
Presario
2100
Evo
N1010v
and
Presario
1100
Pavilion
ze4100
• • • •
• • • •
• • •
Service Manual Product Information 1-21
Accessory Description
317444-291
317444-AD1 SPS-CORD-AC PWR 2
8120-8373
317444-AA1
317444-101 SPS-CORD-AC PWR
317444-111 SPS-CORD-AC PWR
317444-AB1 SPS-CORD-AC PWR
8120-8699
317444-031
8120-6313
317444-001
PC Cards
F4640-60978
319468-051
F4640-60977
319468-002
Docking
F4808-60901 Port Replicator Assy
F4808-60902 Simple Port Replicator HP/Compaq
F4811B Simple Port Replicator
WIRE-KOR
Cord, Pwr, People’s Republic of
China AB2 (2w)
2 WIRE-SWE
2 WIRE-SWI
2 WIRE-TAI
Cord, Pwr, UK (EPSR) for
Hong Kong (2w)
Cord, Pwr, US ABA (2w)
Card, Mini PCI-802.11B France
Card, Mini PCI-802.11B worldwide
Pavilion
ze5x00,
nx9010,
nx9008,
and
Presario
2500
Pavilion
ze4x00,
nx9005,
and
Evo
N1050v
Pavilion
ze4200,
nx9000,
and
Presario
2100
Evo
N1010v
and
Presario
1100
Pavilion
ze4100
•
•
•
•
•
• • •
• • •
• • • •
• • • • •
• • •
• •
• • •
1-22 Product Information Service Manual
Internal Design
The motherboard PCA is the central component of the notebook’s design. It plays a role in virtually
all system functions. The CPU module and most other subsystems connect to the motherboard.
The following figure shows the connections among the notebook’s replaceable electronic modules.
Table 1-8 on page 1-25 lists the roles that these modules play in the notebook’s functional subsystems.
Figure 1-8. Replaceable Module Diagram
Service Manual Product Information 1-23
Bootup CPU module
Motherboard
Hard disk drive
Floppy drive
Processor CPU module
Motherboard
Memory Motherboard
SDRAM module
Power Battery
Motherboard
Switchboard PCA
AC adapter
Display Motherboard
SDRAM module
Table 1-8. Functional Structure Description
Main processor (MMO)
Primary system circuitry, system BIOS
First source of disk-based startup code
Second source of disk-based startup cod.
Main processor, numeric data processor, L1 and L2 cache
Primary system circuitry
Video RAM (XE4500)
Changeable SDRAM (2 slots), video RAM (XE4100)
Power storage
AC adapter socket, reset button, lid switch, power supply, power
control circuitry
Power button
AC-to-DC converter
Graphics controller, video RAM
Display output, backlight, power converter for backlight
Display assembly
Hard disk Motherboard
Hard disk drive
Floppy drive Motherboard
Floppy drive
Keyboard Motherboard
Switchboard PCA
Keyboard
PS/2
TouchPad
Motherboard
Top case
Audio Motherboard
Speaker assembly
Hard disk controller
Hard disk mechanism
I/O controller, floppy connector
Floppy drive mechanism
Keyboard BIOS, keyboard controller
Power switch, one-touch buttons
Key switches
Keyboard circuitry, keyboard controller, keyboard BIOS
Touch pad sensor, Select buttons, controller (PS/2 output)
Audio controller, audio decoder, speaker amplifier, microphone,
external
audio jacks, headphone amplifier, audio-off switch
Speakers
Status Motherboard
Switchboard PCA
Top case
LED circuitry, keyboard controller
Keyboard LEDs
Main status LEDs
Serial Motherboard I/O controller, serial connector
Parallel Motherboard I/O controller, parallel connector
Infrared Motherboard
IR PCA
I/O controller
Infrared transmitter/receiver
PS/2 port Motherboard PS/2 connector, keyboard controller
USB Motherboard Bus controller (South Bridge), USB connector
S-Video Motherboard I/O controller, S-video connector (certain models)
Port Replicator Motherboard Port replicator logic, port replicator connector (certain models)
PCMCIA Motherboard
PCMCIA socket
Wireless LAN
(certain
models only)
Mini PCI
Antenna PCAs
IR PCA
PCMCIA controller
PCMCIA connector
I/O controller, radio, radio frequency circuitry
Transmit/receive antennas
On/off switch, indicator light
LAN Motherboard LAN circuitry, bus controller, LAN connector
Modem Motherboard Modem circuitry (select models), modem connector
1-24 Product Information Service Manual
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