HP PAVILION ZE1000, PAVILION XF100 REF GUIDE

HP Notebook PC

Reference Guide

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Notice

This manual and any examples contained herein are provided “as is” and are subject to
change without notice. Hewlett-Packard Company makes no warranty of any kind with
regard to this manual, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be
liable for any errors or for incidental or consequential damages in connection with the
furnishing, performance, or use of this manual or the examples herein.

Consumer transactions in Australia and the United Kingdom: The above disclaimers and
limitations shall not apply to Consumer transactions in Australia and the United Kingdom
and shall not affect the statutory rights of Consumers.

© Copyright Hewlett-Packard Company 2000–2001. All rights reserved. Reproduction,
adaptation, or translation of this manual is prohibited without prior written permission of
Hewlett-Packard Company, except as allowed under the copyright laws.

The programs that control this product are copyrighted and all rights are reserved.
Reproduction, adaptation, or translation of those programs without prior written
permission of Hewlett-Packard Co. is also prohibited.

Portions of the programs that control this product may also be copyrighted by Microsoft
Corporation, Insyde Systems, Conexant Systems Incorporated, VIA Technologies
Incorporated, ALPS Electric (USA) Incorporated, and Adobe Systems Incorporated. See
the individual programs for additional copyright notices.

Microsoft®, MS-DOS®, and Windows® are U.S. registered trademarks of Microsoft
Corporation. TrackPoint™ is a U.S. trad emark of International Business Machines.
Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.

Hewlett-Packard Company
HP Notebook Customer Care
1000 NE Circle Blvd., MS 425E
Corvallis, OR 97330, U.S.A.

2 Reference Guide

Important safety information

CAUTION

To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line
cord to connect the modem to the telephone wall jack.

When using your notebook with a telephone connection, always follow basic safety
precautions to reduce the risk of fire, electric shock, and injury to persons:

• Do not use this product with a telephone connection near water, for example, near a

bathtub, sink, swimming pool, or in a wet basement.

• Avoid using a telephone connection (other than a cordless type) during an electrical

storm. There may be a remote risk of electric shock from lightning.

• Do not use a telephone connection of any type to report a gas leak while in the vicinity

of the leak.

• Use only the power cord and batteries indicated in this manual. Do not dispose of

batteries in a fire. They may explode. Check with local codes for possible special
disposal instructions.

Reference Guide 3

HP Software Product License Agreement

Your HP product contains software programs. CAREFULLY READ THIS LICENSE
AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS
IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE
CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE
AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES
YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT
AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW
EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND
DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP
PRODUCT AND SOFTWARE FOR A FULL REFUND. PROCEEDING WITH
CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS.

UNLESS OTHERWISE STATED BELOW, THIS HP SOFT WARE LICENSE
AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS
PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE
ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED
IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.

Operating system and software applications by Microsoft are licensed to you under the
Microsoft License Agreement contained in the Microsoft documentation or displayed on
your screen when Microsoft Software Products are launched.

For a PC supplied with a Microsoft operating system: When you start the PC and accept
the Microsoft End-user License Agreement (“EULA”), your license rights are valid only
if a Certificate of Authenticity (“COA”) label corresponding to your Microsoft operating
system is provided with your PC. The COA label can usually be found on the bottom of
the computer. If the COA label does not correspond to your Microsoft operating system
or is missing, contact your HP reseller for details.

Other non-HP Software and Operating Systems are covered by the appropriate vendor
license. The following License Terms govern the use of the HP software:

USE. Customer may use the software on any one HP product. Customer may not network
the software or otherwise use it on more than one HP product. Customer may not reverse
assemble or decompile the software unless authorized by law.

COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the
software a) for archival purposes or (b) when copying or adaptation is an essential step in
the use of the software with an HP product so long as the copies and adaptations are used
in no other manner.

4 Reference Guide

OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the
software, other than ownership of the physical media. Customer acknowledges and agrees
that the software is copyrighted and protected under the copyright laws. Customer
acknowledges and agrees that the software may have been developed by a third party
software supplier named in the copyright notices included with the software, who shall be
authorized to hold the Customer responsible for any copyright infringement or violation
of this Agreement.

PRODUCT RECOVERY CD-ROM. If your HP product was shipped with a product
recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software
may only be used for restoring the hard disk of the HP product with which the product
recovery CD-ROM was originally provided. (ii) The use of any operating system software
by Microsoft contained in any such product recovery CD-ROM shall be governed by the
Microsoft License Agreement.

TRANSFER OF RIGHTS IN SOFTW ARE. Custo mer may transfer rights in the software
to a third party only as part of the transfer of all rights and only if Customer obtains the
prior agreement of the third party to be bound by the terms of this License Agreement.
Upon such a transfer, Customer agrees that his/her rights in the software are terminated
and that he/she will either destroy his/her copies and adaptations or deliver them to the
third party.

SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the
software or distribute copies or adaptations of the software to the public in physical media
or by telecommunication without the prior written consent of Hewlett-Packard.

TERMINATION. Hewlett-Packard may terminate this software license for failure to
comply with any of these terms provided Hewlett-Packard has requested Customer to cure
the failure and Customer has failed to do so within thirty (30) days of such notice.

UPDATES AND UPGRADES. Customer agrees that the software does not include
updates and upgrades which may be available from Hewlett-Packard under a separate
support agreement.

EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy
or adaptation in violation of the U.S. Export Administration regulations or other
applicable regulation.

U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclo sure is subject
to HP standard commercial license terms and for non-DOD Departments and Agencies of
the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987)
Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright
(c) 2000–2001 Hewlett-Packard Company. All Rights Reserved. Customer further agrees
that Software is delivered and licensed as “Commercial compute r softwar e” as defined in
DFARS 252-227-7014 (June 1995) or as a “commercial item” as defined in FAR

2.101(a), or as “Restricted computer software” as defined in FAR 52.227-19 (or any
equivalent agency regulation or contract clause), whichever is applicable. The Customer
agrees that it has only those rights provided for such Software by the applicable FAR or
DFARS clause or the HP standard software agreement for the product involved.

Reference Guide 5

Support Policy for Support Pack of Operating Systems. HP provides end user support for
HP PCs that use Microsoft Operating Systems, including its latest service packs. This
support will be available within 30 days of the software being released.

Edition History

Edition 1............................................ January 2002

This manual is printed on recycled paper.

6 Reference Guide

Contents

Getting Started with Your HP Notebook......................................................................11

Taking Inventory.........................................................................................................12

What’s in the box?.................................................................................................12

To buy accessories.................................................................................................13

To find more information......................................................................................13

Identifying Parts of the Notebook...............................................................................14

Front view..............................................................................................................14

Back view..............................................................................................................15

Bottom view..........................................................................................................16

Status lights ........................................................................................................... 17

Setting Up Your Notebook..........................................................................................19

Step 1: Install the battery.......................................................................................19

Step 2: Connect AC power....................................................................................21

Step 3: Connect a phone line.................................................................................22

Step 4: Turn on the notebook................................................................................23

Step 5: Set up Windows.........................................................................................23

Step 6: Register your notebook..............................................................................24

To connect to the Internet......................................................................................24

Basic Operation...............................................................................................................25

Operating Your Notebook...........................................................................................26

To turn the notebook on and off............................................................................26

To reset your notebook..........................................................................................27

To change the boot device.....................................................................................28

To use the touch pad..............................................................................................28

To use the Fn hot keys...........................................................................................30

To use the One-Touch buttons...............................................................................31

To use the Windows and Applications keys..........................................................32

To use the embedded keypad.................................................................................32

To adjust the display..............................................................................................33

To adjust the volume.............................................................................................34

To insert or remove a CD or DVD........................................................................34

To play DVD movies.............................................................................................36

To create or copy CDs...........................................................................................37

Securing Your Notebook.............................................................................................38

To set up password protection...............................................................................38

To attach a security cable......................................................................................38

To protect against viruses......................................................................................39

Working in Comfort with a Notebook PC...................................................................40

Taking Care of Your Notebook...................................................................................42

To protect your hard disk drive.............................................................................42

Reference Guide 7

To maintain your notebook....................................................................................42

To safeguard your data..........................................................................................43

To extend the life of the display............................................................................43

To clean your notebook.........................................................................................44

Batteries and Power Management ................................................................................45

Managing Power Consumption...................................................................................46

How the notebook manages power automatically..................................................46

To manage power manually...................................................................................48

Using Battery Power...................................................................................................49

To check battery status..........................................................................................49

To respond to a low-battery warning.....................................................................50

To recharge the battery..........................................................................................50

To get the most from your batteries.......................................................................50

Modem and Network Connections................................................................................53

Using the Modem........................................................................................................54

To connect the modem..........................................................................................54

To connect to the Internet......................................................................................56

To disconnect from the Internet.............................................................................57

To dial in to a network...........................................................................................57

To change your modem settings............................................................................57

To send and receive e-mail....................................................................................58

To send and receive faxes......................................................................................59

Connecting to a LAN..................................................................................................61

To connect to a LAN.............................................................................................61

Add-On Devices...............................................................................................................63

Connecting PC Cards..................................................................................................64

To insert or remove a PC card ...............................................................................64

Connecting External Devices ......................................................................................66

To identify connectors for external devices...........................................................66

To connect a printer or other parallel device.........................................................67

To connect a USB device......................................................................................67

To connect an audio device...................................................................................68

To use an external monitor....................................................................................68

Installing Additional RAM ..........................................................................................70

To install a RAM expansion module.....................................................................70

To remove a RAM expansion module...................................................................71

Replacing the Hard Disk Drive...................................................................................72

To replace the hard disk drive...............................................................................72

To replace the hard disk drive holder....................................................................73

To prepare a new hard disk drive..........................................................................73

8 Reference Guide

Troubleshooting and Maintenance................................................................................75

Troubleshooting Techniques.......................................................................................76

Audio problems.....................................................................................................77

CD and DVD problems.........................................................................................78

Display problems................................................................................................... 80

Hard disk drive problems......................................................................................82

Heat problems........................................................................................................82

Keyboard, touch pad, and mouse problems...........................................................83

LAN problems.......................................................................................................84

Memory problems..................................................................................................85

Modem problems...................................................................................................85

One-Touch button problems..................................................................................88

Parallel and USB problems ...................................................................................89

PC card (PCMCIA) problems................................................................................90

Performance problems...........................................................................................91

Power and battery problems ..................................................................................92

Printing problems..................................................................................................93

Startup problems....................................................................................................94

Standby and resume problems...............................................................................95

Testing the Hardware..................................................................................................96

To run the e-DiagTools diagnostic tests................................................................96

Configuring Your Notebook .......................................................................................98

To run the BIOS configuration utility....................................................................98

Reinstalling and Updating Software..........................................................................100

To recover the factory installation of your hard disk...........................................100

To replace damaged Recovery CDs.....................................................................101

To update the notebook BIOS.............................................................................102

To update Windows drivers.................................................................................103

HP Service and Support...............................................................................................105

Getting Assistance for Your Notebook .....................................................................106

To get help from HP Instant Support...................................................................106

To get help from the web.....................................................................................106

To contact HP for support or service...................................................................106

To receive repair service .....................................................................................108

To prepare your notebook for shipment ..............................................................109

Hewlett-Packard Limited Warranty Statement..........................................................110

Reference Information..................................................................................................113

Hardware Specifications............................................................................................114

Modem Reference Information .................................................................................116

AT commands (Conexant)...................................................................................116

S parameters (Conexant).....................................................................................122

Selected result codes (Conexant).........................................................................122

Safety Information.....................................................................................................123

Reference Guide 9

Power cords.........................................................................................................123

Ergonomics..........................................................................................................124

Battery safety.......................................................................................................124

Laser safety..........................................................................................................125

Regulatory Information.............................................................................................126

U.S.A...................................................................................................................126

Index...............................................................................................................................129

10 Reference Guide

Getting Started with Your HP Notebook

Reference Guide 11

Getting Started with Your HP Notebook

Taking Inventory

Taking Inventory

Congratulations! Your HP notebook computer sets a new standard in personal computing.
Although compact and easy to carry, your notebook is made with the quality and attention
to detail that are the hallmark of Hewlett-Packard.

Your notebook has several features that make it convenient to use:

• The power button provides convenient options for starting and stopping the notebook.

• The notebook includes a variety of connectors that enable you to use it with a wide

range of printers, drives, audio equipment, and other external devices.
In addition, most connectors are on or near the back of the notebook, keeping cables

away from your working area.

This manual shows how to set up and operate your notebook, as well as what to do if you
run into trouble.

What’s in the box?

Your HP notebook PC is shipped with these items:

• Battery (installed).

• AC adapter and power cord.

• Quick Start sheet.

• Startup Guide.

• Recovery CDs, for restoring Windows and all software included with your notebook.

• Microsoft Windows manual.

• Telephone cord.

In addition, your notebook includes a variety of preinstalled software. (The exact software
installed depends on your particular notebook model.)

12 Reference Guide

Getting Started with Your HP Notebook

Taking Inventory

To buy accessories

You can buy accessories for your notebook online. For the latest accessories and options,
visit the HP Notebook web site at www.hp.com/notebooks.

HP offers a wide variety of accessories, such as the following:

• AC adapters

• Primary lithium ion battery.

• Additional RAM.

• Ethernet, modem, and LAN cards.

To find more information

The following table lists sources of information about your notebook and related
products.

Source Description and Location

Quick Start sheet This pictorial introduction shows you how to get your notebook up and running

quickly.

Startup Guide This printed manual introduces your HP notebook computer, and contains setup

instructions, basic operation guidelines, troubleshooting information, and warranty
information.

Online Reference
Guide

Online HP Notes These contain information that became available after the manuals were completed.

Microsoft Windows
manual

HP Notebook web
site

HP Business
Support web site

The Reference Guide is shipped on the notebook’s hard drive, and provides a
complete source for operating and maintaining the notebook. Click Start, All
Programs, HP Library, HP Notebook Reference Guide, or look on the Recovery CDs
in \hp\library.

Click Start, All Programs, HP Library, HP Notes, or look on the Recovery CDs in
\hp\library.

This is shipped with your notebook and contains information about using the version
of Microsoft Windows shipped with your notebook.

www.hp.com/notebooks.
www.europe.hp.com/notebooks (European mirror).

www.hp.com/go/bizsupport.

Reference Guide 13

Getting Started with Your HP Notebook

Identifying Parts of the Notebook

Identifying Parts of the Notebook

Front view

1 One-Touch buttons (programmable). 6 Left and right click buttons.
2 Power button. 7 Speakers.
3 Touch pad (pointing device). 8 CD, DVD, CD-RW, or CD-RW/DVD drive

(with eject button).

4 Scroll up/down toggle. 9 Keyboard status lights (see Status lights" on

page 17).

5 Power/battery status lights (see "Status lights"

on page 17).

14 Reference Guide

10 Latch.

Getting Started with Your HP Notebook

Identifying Parts of the Notebook

Back view

11 Kensington lock slot (security connector). 16 Modem port.
12 AC adapter jack. 17 LAN port and indicators (selected models).
13 USB ports (2). 18 Headphone jack (colored lime green) and

external microphone jack (colored pink).
14 External monitor (VGA) port (colored blue). 19 PC card slot and eject button.
15 Parallel port (colored burgundy). 20 Floppy disk drive.

Reference Guide 15

Getting Started with Your HP Notebook

Identifying Parts of the Notebook

Bottom view

21 Battery. 24 RAM expansion cover.
22 Hard disk drive. 25 System-off switch.
23 Battery latch.

16 Reference Guide

Getting Started with Your HP Notebook

Identifying Parts of the Notebook

Status lights

The status lights on the front of the notebook report battery and power status.

1. Battery charge.

• Green: the AC adapter is connected and the battery is fully charged.

• Amber: the AC adapter is connected and the battery is charging.

• Red: the AC adapter is connected and the battery has a fault.

• Off: the AC adapter is not connected or the battery is missing.

2. Power mode.

• Steady green: the notebook is on (even if the display is off).

• Flashing green: the notebook is on standby.

• Off: the notebook is off or in hibernation.

Reference Guide 17

Getting Started with Your HP Notebook

Identifying Parts of the Notebook

The status lights above the keyboard indicate the states of the keyboard locks, as well as
hard disk, floppy disk, and CD/DVD drive activity.

1. Caps Lock. Caps Lock is active.

2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the

embedded keypad.)

3. Scroll Lock. Scroll Lock is active.

4. Floppy disk drive activity. The notebook is accessing the floppy disk drive.

5. Hard disk drive activity. The notebook is accessing the hard disk drive.

6. CD/DVD drive activity. The notebook is accessing the CD/DVD drive.

18 Reference Guide

Getting Started with Your HP Notebook

Setting Up Your Notebook

Setting Up Your Notebook

WARNING

WARNING

Improper use of keyboards and other input devices has been associated with
ergonomic injury. For information about reducing your risk, see “Working in
Comfort” in the online HP Library, or visit our ergonomics web site,
www.hp.com/ergo. For a summary about working with a notebook computer, see
“Working in Comfort with a Notebook PC” on page 40.

If you are using your notebook as your primary computer, or using it for extended
periods, you should use it with a full-size keyboard, monitor, and mouse. This can
reduce the risk of ergonomic injury. See “Working in Comfort” in the online HP
Library.

When you set up your notebook for the first time, you’ll need to install and charge the
battery, connect the AC adapter and a phone line, turn on the notebook, run the Windows
setup program, and register the notebook.

Step 1: Install the battery

Do not mutilate or puncture batteries. Do not dispose of batteries in fire, o r t hey
can burst or explode, releasing hazardous chemicals. Rechargeable batteries must
be recycled or disposed of properly.

Your notebook is shipped with the battery installed. If the battery has been removed,
install it as follows:

• Insert the battery into the battery compartment, then press it in until it clicks into

place.

Reference Guide 19

Getting Started with Your HP Notebook

Setting Up Your Notebook

Once you have installed the battery, you can connect the AC adapter to the notebook and
charge the battery while you work.

To remove the battery

• Slide the battery’s release latch, then pull the battery out of its compartment.

WARNING

Do not mutilate, puncture, or dispose of batteries in fire. A battery can burst or
explode, releasing hazardous chemicals. A rechargeable battery must be recycled
or disposed of properly.

20 Reference Guide

Getting Started with Your HP Notebook

Setting Up Your Notebook

Step 2: Connect AC power

CAUTION

Use only the HP AC adapter included with your notebook, or another approved
HP adapter. Using any other AC adapter can damage the notebook, and may void
your warranty—see "Hewlett-Packard Limited Warranty Statement" on page 110.

• Plug the AC adapter into the power source (the adapter’s LED lights), then connect it

to the AC adapter jack on the back of the notebook. The notebook’s battery then
begins charging.

While the battery is charging, you can continue with step 3.

Reference Guide 21

Getting Started with Your HP Notebook

Setting Up Your Notebook

Step 3: Connect a phone line

Your notebook includes a built-in modem. If you prefer, you can instead use a PC card
modem or an external modem to connect a phone line.

1. Make sure the telephone line is an analog line. You must not use a digital line. (Many
office and some home lines are digital.)

2. Plug the telephone cord into the notebook’s modem jack, or into a PC card or external
modem. Make sure the cord clicks into place.

3. Plug the other end of the cord into a telephone jack. If the plug on the phone cord
doesn’t fit your telephone jack, you may need to use an adapter.

For details about using the modem, see “Using the Modem” on page 54.

22 Reference Guide

Getting Started with Your HP Notebook

Setting Up Your Notebook

Step 4: Turn on the notebook

• Press the power button located above the keyboard. The notebook then boots up, and

Windows starts automatically.

Hint

Note

If your notebook does not turn on when using only its battery, the battery may be
discharged. Connect the AC adapter and press the power button again. Leave the AC
adapter connected for at least an hour.

Step 5: Set up Windows

Your notebook has Microsoft Windows XP preinstalled on its hard disk drive. The first
time you turn on your notebook, a Windows setup program runs automatically.

1. Follow the setup program’s instructions as they appear on the screen.

2. Check the modem’s country or region settings: click Start, Control Panel, Printers and
Other Hardware, Phone and Modem Options. On the Dialing Rules tab, verify the
settings for your location, or create a new location.

If you need the Windows XP Product ID code, you’ll find it on the bottom of the
notebook.

Reference Guide 23

Getting Started with Your HP Notebook

Setting Up Your Notebook

Step 6: Register your notebook

Be sure to register your notebook. Registering is free and fast, and ensures that you will
receive quicker, more personalized support. The information you provide during
registration is used to provide you with better products and services.

Registering your notebook does the following:

• Records your ownership of the notebook with Hewlett-Packard and provides access to

service, support, and information.

• Records your ownership of the Windows XP operating system with Microsoft.

You can register while setting up Windows, or later in any of three ways: by modem, by
phone, or by fax. For some countries and models, an HP notebook registration icon is
available on the desktop.

By modem

If you decide not t o register while setting up Windows, you can register later by modem
by double-clicking the HP Notebook Registration icon on the desktop. Make sure the
phone line is connected and follow the onscreen instructions. The icon disappears after
you register.

By phone

You can register your notebook by calling your HP Customer Care Center—see “To
contact HP for support or service” on page 106.

By fax

If you have a printer connected to your notebook, you can print a registration form that
you can fax to HP. Double-click the HP Notebook Registration icon on the desktop, and
print the registration form. You will find the fax number on the form.

To connect to the Internet

You can use your notebook’s modem or LAN port (selected models) to connect to the
Internet. For details, see “Using the Modem” on page 54 or “Connecting to a LAN” on
page 61.

24 Reference Guide

Basic Operation

Reference Guide 25

Basic Operation

Operating Your Notebook

Operating Your Notebook

You can start and stop your notebook using its power button. However, at certain times
you may want to use other methods to start or stop the notebook—depending on power
considerations, types of active connections, and start-up time.

Note

Power mode To enter this mode To turn on again
On

Power mode status light is green.
Standby

Saves significant power.
Turns off the display and other components.
Maintains the current session in RAM.
Restarts quickly.
Restores network connections.
Power mode status light flashes green.

Hibernation
Saves maximum power.
Saves the current session to disk, then turns off.
Restores network connections.
Power mode status light is off.

Turn off
Saves maximum power.
Turns off without saving the current session.
At startup, resets everything, starts a new
session, and restores network connections.
Power mode status light is off.

This manual describes your notebook in its original factory configuration, with all
settings at their default values.

To turn the notebook on and off

Press the power button.

Click Start, Turn Off Computer,
Stand By.
–or–
Press the power button.
–or–
Allow timeout.

Click Start, Turn Off Computer,
then press and hold Shift and
click Hibernate.
–or–
Allow timeout.

Click Start, Turn Off Computer,
Turn Off.
–or–
Press and hold the power
button for four seconds. (Do
this only if the Start menu
procedure doesn’t work.)

Press the power button
to quickly resume your
session.

Press the power button
to resume your session.

Press the power button
to start with a new
session.

You can customize how these power modes work, and the ways in which you can put the
notebook into them. See “Managing Power Consumption” on page 46.

26 Reference Guide

Basic Operation

Operating Your Notebook

To reset your notebook

Occasionally, you may find that Windows or the notebook has stopped responding. If this
happens, try the following in the order listed.

• If possible, turn off the notebook from Windows: click Start, Turn Off Computer,

Restart (or Turn Off).

• Press Ctrl+Alt+Del, then click Shut Down, Restart (or Turn Off).

• Press and hold the power button for four seconds, then release it.

• If the notebook still does not turn off, use a straightened paper clip to press the

system-off switch on the bottom of the notebook, near the RAM access door.

After the notebook turns off, press the power button to turn it on again.

Reference Guide 27

Basic Operation

Operating Your Notebook

To change the boot device

The notebook normally boots from its internal hard disk. You can also boot the notebook
from a floppy disk drive, the CD/DVD drive, or a local area network (LAN).

1. Restart the notebook: click Start, Turn Off Computer, Restart.

2. When the HP logo appears, press Esc to display the Boot menu.

3. Use the arrow keys to select the boot device, and press Enter.

If you want to boot from a specific device whenever it is present, change the boot order
using the BIOS configuration utility—see “To run the BIOS configuration utility” on
page 98.

To use the touch pad

Your notebook includes a built-in touch pad, scroll toggle switch, and click buttons.

1. Left click button—works like the left button on a standard mouse.

2. Scroll up / down toggle—scrolls the contents of a window.

3. Right click button—works like the right button on a standard mouse.

4. Touch pad—pressure-sensitive pointing and clicking device.

28 Reference Guide

Basic Operation

Operating Your Notebook

Moving and selecting using t he touch pad and click buttons

• To move the pointer, move your thumb or finger acro ss the touch pad.

• Use the click buttons—which function like the left and right buttons on a mouse—to

make your selection. You can also tap on the touch pad instead of clic king a button.

• To open an application or document, move the pointer over the icon, then either press

the left click button twice rapidly (double-click), or tap twice quickly on the touch
pad.

• To make a menu selection, move the pointer to the item and click the left click button.

• To open the shortcut menu for an item, move the pointer over the item and click the

right click butt on.

• To drag an item, move the pointer over the item. Press and hold the left click button

while you move the pointer to the new location, then release the button.

• To scroll up or down, press the upper or lower portion of the scroll toggle.

You can customize the operation of many of these devices: you can change the click
button actions, double-click speed, pointer speed, and more: click Start, Control Panel,
Printers and Other Hardware, Mouse, or double-click the touch pad icon in the taskbar.

Reference Guide 29

Basic Operation

Operating Your Notebook

To use the Fn hot keys

The combination of the Fn key plus another key creates a hot key—a shortcut key
sequence—for various system controls.

• To use a hot key, press and hold Fn, press the appropriate second key, then release

both keys.

Hot key Does this

Fn+F1 Decreases the display’s brightness.
Fn+F2 Increases the display’s brightness.
Fn+F5 Switches among the built-in display, an external display, and

simultaneous display on both.

Fn+F8 Toggles the embedded numeric keypad on and off (see “To use

the embedded keypad” on page 32).
Fn+F9 Toggles Num Lock on and off.
Fn+F10 Toggles Scroll Lock on and off (except on an external keyboard).
Fn+Home Toggles the sound on and off (mutes sound).
Fn+Page Up Increases sound volume (except on an external keyboard).
Fn+Page Down Decreases sound volume (except on an external keyboard).

External keyboards do not support Fn hot keys.

30 Reference Guide

Basic Operation

Operating Your Notebook

To use the One-Touch buttons

Your notebook includes four One-Touch buttons that can start any application or open a
document or web site with a single press. The buttons are pre-configured for specific
applications, but you can set them to start any applications you want.

• Press the One-Touch button to open the corresponding application, document, or

web site.

Note

To configure a One-Touch button

1. Click Start, Control Panel, Printers and Other Hardware, Keyboard.

2. On the HP One-Touch tab, click the button you want to reprogram.

3. Type a label for the button, then select the application, document, folder, or web site
you want the button to open.

4. If you want a label to appear onscreen when you press a One-Touch button, select that
option on the Onscreen Display tab.

Pressing a One-Touch button will resume the notebook from standby or hibernation, or
turn the notebook on. It will not, however, bypass any password protection you have in
place.

Reference Guide 31

Basic Operation

Operating Your Notebook

To use the Windows and Applications keys

The Windows key brings up the Windows Start menu. This is the same as clicking t he
Start button on the taskbar.

The Applications key brings up the shortcut menu for the current application. This is the
same menu that appears when you cli ck the right mouse button while pointing at the
application.

Windows key combinations

Key combination Does this

Windows key+BREAK Opens System Properties.
Windows key+E Opens My Computer.
Windows key+F1 Opens Help and Support.
Windows key+F Opens the Search dialog.
Windows key+M Minimizes all displayed windows.
Shift+Windows key+M Returns all minimized windows to original size.
Windows key+R Opens the Run dialog.
Windows key+U Opens the Utility Manager.

To use the embedded keypad

Your notebook’s built-in keyboard includes an embedded keypad you can use to type
numbers and arithmetic operators or to move the cursor. The keys in the embedded
keypad are marked using light blue characters.

• Press Fn+F8 to turn on the embedded keypad.

• Hold Fn while typing a key to turn the embedded keypad on temporarily.

When the embedded keypad is active, you can use Num Lock to change how the keypad
functions. Press Fn+F9 to turn number lock on or off.

32 Reference Guide

Hint

Basic Operation

Operating Your Notebook

• Num Lock on: The keys enter the numbers and arithmetic operator printed in light

blue on the keyboard.

• Num Lock off: The keys move the cursor, in the same way as is marked on external

keyboards.

To adjust the display

Changing the brightness

• To decrease the brightness, press Fn+F1.

• To increase the brightness, press Fn+F2.

• To adjust display settings, click Start, All Programs, Hewlett-Packard, Notebook,

HP Display Settings, HP Display Settings. You can also display a settings icon in the
taskbar for quick access.

When you are using battery power, the display dims automatically to conserve power.
You can use the brightness controls to override this adjustment.

To maximize your battery ’s op e rating time, set the brightness to the lowest level you can
view comfortably.

Changing display settings

You can customize a number of display settings for your notebook, such as color depth
and screen area.

1. Click Start, Control Panel, Appearance and Themes, Display.

2. Click the Settings tab, then adjust the settings you want.

3. Click the Appearance tab to customize fonts, icons, menus, and other display elements
used throughout Windows XP.

The notebook has an LCD display, which behaves differently than a typical computer
monitor. If you change the display resolution, the desktop changes size, but the objects on
the desktop do not. You normally won’t need to change the resolution except to use an
external monitor.

Using an external monitor

Your notebook includes a connector that enables you to attach an external monitor—see
“To use an external monitor” on page 68.

Reference Guide 33

Basic Operation

Operating Your Notebook

To adjust the volume

From the keyboard

• To increase the volume, press Fn+Page Up.

• To decrease the volume, press Fn+Page Down.

In Windows

1. Click the speaker symbol in the taskbar (if not present, see Windows Help).

2. Drag the volume control bar up or down to adjust the volume.

Muting the speakers

Your notebook also provides ways to mute its speakers without changing the volume
setting. This ca n be handy when you want to block all speaker output regardless of what
the notebook is doing. To mute the speakers, do either of the following:

• Press Fn+Home.

• Click the speaker icon in the taskbar, then click Mute.

CAUTION

To insert or remove a CD or DVD

Do not remove a CD or DVD while the notebook is reading it. Otherwise, the
notebook could stop responding and you could lo se data. Before opening the drive,
use the stop or eject control in your multimedia player software to make sure the
drive is not running.

Be sure to press the disk onto the spindle. You can damage the disk or drive if you
only lay it on the tray.

1. Press the button on the face of the drive. If you are using this drive for the first time,
be sure to remove any packing material that may be present.

34 Reference Guide

Basic Operation

Operating Your Notebook

2. Place the disk into the drive (label facing up) and gently press down until the disk
snaps onto the spindle.

–or–
Remove the disk.

3. Slide the tray back into the drive to close it.

If the notebook loses power, you can manually open the drive:

• Use a pin or straightened paper clip to press the release switch on the drive door.

Reference Guide 35

Important

Basic Operation

Operating Your Notebook

To play DVD movies

If your notebook came with a DVD drive, it also includes DVD player software that lets
you play DVD movies.

• Click Start, All Programs, Multimedia, DVD Player, InterVideo WinDVD. (The name

of the DVD player program can vary.)
–or–
Click Start, All Programs, Windows Media Player.

If you need to install the DVD player software, click Start, Run, type
C:\HP\PROGRAMS\DVD\SETUP.EXE, then press Enter.

DVDs have regional codes embedded in their disk data. These codes prevent DVD
movies from being played outside the region of the world in which they are sold.

Most DVD drives let you change the region code only a limited number of times (usually
no more than four) to allow you to set the proper region code for your area. Please note
that when you reach this limit, your last change to the region code will be hard-coded on
the DVD drive, and will be permanent. Your HP warranty does not cover the expense
of correcting this situation.

Refer to the help for your DVD player software for details about setting region codes.

Note

The DVD player in your notebook performs to high and advanced specifications. It
would not benefit from the installation of a software program called “PC Friendly” that
is included with many DVDs. HP recommends against installing PC Friendly on your
notebook, as it can cause your DVD player to perform erratically and produce errors. If
this happens, uninstall PC Friendly and restart your notebook.

36 Reference Guide

Basic Operation

Operating Your Notebook

To create or copy CDs

If your notebook came with a CD-RW or DVD/CD-RW drive, it also includes software
that lets you copy or create CDs.

• Click Start, All Programs, Multimedia, CD Writer, RecordNow. (The name of the

CD-RW software can vary.)
–or–
Click Start, All Programs, Windows Media Player. You can also use Windows

Explorer to create data CDs using a CD-RW or DVD/CD-RW drive.

If you need to install the CD-RW software, run Setup on the software CD.
Refer to the software’s help for details about creating or copying CDs. For best results use

HP certified media. While other media may work, HP cannot guarantee compatibility.

Reference Guide 37

Basic Operation

Securing Your Notebook

Securing Your Notebook

It is important to maintain security of your notebook and your data. You can improve
security by locking your notebook with a cable and setting up virus protection.

To set up password protection

You can protect your notebook from unauthorized access by setting up password
protection through Windo ws. This provide s protectio n when the notebook is restarted by
requiring the user to enter the password.

1. Click Start, Control Panel, User Accounts, then select your account.

2. Click Create a Password, then set a password.

3. Click Start, Control Panel, Performance and Maintenance, Power Options.

4. On the Advanced tab, select the option to prompt for a password when the notebook
resumes from standby.

To cancel password protection, set an empty password.

To attach a security cable

Your notebook includes a built-in connector you can use to secure the notebook with a
cable and a lock (such as the Kensington MicroSaver lock system, available at many
computer stores).

1. Wrap the cable around a stationary object, such as a table leg.

2. Loop the cable to create a slipknot around the stationary object—make sure it can’t
slip off.

38 Reference Guide

Basic Operation

Securing Your Notebook

3. Insert the lock into the notebook’s security connector and release the key. Store the
key in a safe place away from the notebook.

To protect against viruses

Virus-protection software can help protect the integrity of your data. This is especially
important if you use the Internet.

Your notebook includes Norton AntiVirus software. If this software is not already
installed, install it as follows:

1. Click Start, All Programs, Norton AntiVirus, Install Norton AntiVirus.

2. Follow the instructions as they appear on the screen.

Once installed, you can get detailed instructions from the software’s online help.

Reference Guide 39

Basic Operation

Working in Comfort with a Notebook PC

Working in Comfort with a Notebook PC

You can use your HP notebook computer virtually anywhere, anytime. The following
recommendations should help you work more comfortably.

Note that if you are using your portable computer as your primary computer or for
extended periods, you should use it with a full-size keyboard, monitor, and mouse. This
will give your notebook the adjustability and comfort features of a desktop unit. More
information on how to prepare your workspace environment and set up your HP
equipment is available in Working in Comfort, which is preloaded on the hard disk in the
HP Library (click Start, Help and Support, HP Library) and available on the Recovery
CDs in \hp\library—as well as at www.hp.com/ergo.

WARNING

Improper use of keyboards and other input devices has been associated with
ergonomic injury. For more information about reducing your risk, visit our
ergonomics web site or see Working in Comfort in the online HP Library.

Your mobile work environment

• Use a chair that provides good support for your lower back. If an adjustable chair is

not available, you can use a pillow or rolled-up towel to provide lower back support.

• Try to keep your thighs parallel to the floor and your feet flat on the floor. In a mobile

environment, you can do this by using a phone book or briefcase to support your feet.

• Adjust the height of either your work surface or chair to keep your arms in a neutral

position. Your arms should be relaxed and loose, elbows at your sides, with the
forearms and hands parallel with the floor.

• Position your notebook’s display to minimize glare and reflection. For example, on an

airplane, lower the window shade; or in a hotel room, draw the curtains. You should
also maintain a comfortable viewing distance—approximately 40 to 60 cm (16 to 24
inches). Adjust the angle of your display to help keep your head angled slightly
downward in a comfortable position.

40 Reference Guide

Basic Operation

Working in Comfort with a Notebook PC

Using your notebook computer

• Position the notebook so your wrists and hands are in a neutral position. Your wrists

should be as straight as possible and should not have to bend sideways or more than
10 degrees up or down. Your HP notebook computer has a built-in palm rest, which is
ideal for this purpose.

• Try to type as lightly as possible. The notebook’s keyboard requires little force to

activate.

• Take frequent, short rest breaks—this is especially important in a mobile computing

environment.

• Portable computers weigh between approximately 1.5 and 4 kilograms (approximately

3 to 8 pounds). When traveling, be sure to carry your notebook computer properly to
minimize strain on your body. Shift the bag containing your notebook equipment
frequently between your l eft and right hands and shoulders.

Reference Guide 41

Basic Operation

Taking Care of Your Notebook

Taking Care of Your Notebook

Use the following recommendations to maintain your notebook during everyday use and
prevent potential damage or data loss.

To protect your hard disk drive

Hard disk drives, like other internal notebook components, can be damaged by
inappropriate handling and operation.

• Avoid bumping or jolting the notebook.

• Do not operate the notebook while traveling over bumpy terrain.

• Turn off the notebook or put it on standby or into hibernation before transporting it.

This turns off the hard drive. A drop of even a few inches while the hard drive is
operating could destroy data or damage the drive.

• Carry the notebook in a padded case to protect against bumps and jolts.

• Set the notebook down gently.

To maintain y our notebook

• Provide adequate ventilation around the notebook. Make sure there is adequate

clearance at the back of the notebook, so that its fan vent is not blocked.

• Always set the notebook on a flat surface, so that air can flow freely around and

underneath it. Do not place an operating notebook on carpeting, clothing, or other soft
surface, as this can block the fan’s air intake on the bottom of the notebook.

• Always turn off the notebook or put it into hibernation before placing it in a carrying

case or other enclosed space.

• Do not pick up or carry the notebook by its display.

• Observe the temperature limits and other specifications listed in “Hardware

Specifications” on page 114. Do not use the notebook outside in the rain or snow
(inclement weather). If the notebook is cold, warm it gradually to avoid condensation.

42 Reference Guide

Basic Operation

Taking Care of Your Notebook

To safeguard your data

• Do not touch the touch pad or activate any other device that interrupts operation while

the system is starting up, turning off, or entering into or resuming from standby or
hibernation.

• Back up your work regularly. Copy files to floppy disk, tape, CD-RW, or network

drives.

• Use a virus-scanning p rogram (such as the N orton AntiVirus p rogram included with

your notebook) to check the integrity of your files and operating system. Since new
viruses appear frequently, you should also update the program’s virus definitions from
time to time. Updates for Nor ton AntiVirus are ava ilable at www.s y mantec.com.

• Check the notebook’s hard disk periodically: click Start, My Computer, and select the

disk you want to scan. Click File, Properties, then select the Tools tab and click Check
Now.

To extend the life of the display

• Set the display brightness to the lowest comfortable level (Fn+F1).

• When working at your desk, connect an external monitor and turn off the internal

display (Fn+F5).

• If you are not using an external monitor, set the Turn off monitor timeouts (for both

AC and battery operation) to the shortest comfortable interval.

• Avoid using a screen saver or other software that prevents the notebook from going on

standby after a timeout period. If you use a screen saver, enable the option to shut off
the display after a time delay.

• Do not disable the standby timeout.

• If you are using AC power and have no external monitor attached, put the notebook on

standby or into hibernation when not in use.

See “To adjust the display” on page 33 for details about adjusting the display, and “To set
power management properties” on page 47 for information about setting timeouts.

Reference Guide 43

Basic Operation

Taking Care of Your Notebook

To clean your notebook

You can clean your notebook with a soft cloth dampened with clean water or with water
containing a mild detergent.

• Do not use an excessively wet cloth or allow water inside the case.

• Do not use abrasive cleaners, especially on the display. Do not apply any type of

cleaner directly to the display: instead, apply the cleaner to a soft cloth, then gently
wipe the display.

• You can clean the keyboard with a vacuum cleaner to remove accumulated dust.

44 Reference Guide

Batteries and Power Management

Reference Guide 45

Batteries and Power Management

Managing Power Consumption

Managing Power Consumption

When you’re running your not ebook on battery power, you’ll want to maximize operating
time without compromising performance. Your notebook includes several power-saving
features that will help you do this.

• During idle periods, the notebook automatically enters power-saving modes after

specified timeout periods. You can adjust these timeouts to suit your working habits.

• You can also manually send the notebook into a power-saving mode whenever you

need—see “To manage power manually” on page 48.

How the notebook manages power automatically

Your notebook automatically turns off the hard disk and display, goes on standby, and
goes into hibernation based on values set in Power Options in Control Panel.

Automatic action Occurs after… To resume…
Turns off hard disk.

Turns off the hard disk drive. This is usually
set to occur shortly after the display is turned
off.

Turns off display.

Turns off the display to conserve battery
power and extend the life of the display.

Enters standby.

Maintains your current session in RAM, and
turns off the display and other components to
conserve battery power.

Enters hibernation.
Saves your current session to the hard disk,
then turns off the notebook. Provides
maximum power savings while still allowing
you to recover your current session.

No hard disk access for the
specified interval.

No keyboard, pointing device, or
other input activity for the
specified interval.

No keyboard or pointing device
activity, no disk drive access,
and no port activity for the
specified interval.

The notebook stays on standby
for the specified interval, or
when the battery becomes
critically low (see “To respond to
a low-battery warning” on
page 50).

Begin using the notebook:
the hard disk turns on when
needed.

Press any key or move a
pointing device to turn on
the display.

Press the power button to
quickly resume your
session.

Press the power button to
resume your session.

46 Reference Guide

Batteries and Power Management

Managing Power Consumption

CAUTION

Note

Make a habit of saving your work before allowing your noteboo k to g o on standby.
If power is interrupted while the notebo ok is on standby, any unsaved data w ill be
lost.

The notebook can go on standby, go into hibernation, or turn off if battery power
reaches a critically low level. (See “To respond to a low-battery warning” on page 50.)
If this happens, you will find on resuming that your data has been saved, but some
functions may be disabled. To resume normal operation, restore power by connecting
the AC adapter or installing a charged battery, then turn the notebook off and restart it.

To set power management properties

You can adjust the periods of non-use after which your notebook automatically shuts
down components or enters a power-saving mode. You can also save these settings as a
power scheme.

In addition, you can specify how the notebook acts when battery power drops to low
levels, and how it responds when you press the power button or close the lid.

1. Click Start, Control Panel, Performance and Maintenance, Power Options.

2. On the Power Schemes tab, enter the timeout settings you prefer. If you don’t want a
particular timeout to occur, set the value to Never. (This is not recommended for
hibernation.)

If you want to save the settings as a power scheme, click Save As and enter a name for
the scheme.

CAUTION

3. Click the Alarms tab, and specify the actions the notebook takes when battery power
drops to a low or critical level.

4. Click the Hibernate tab, and make sure hibernation support is enabled.

If hibernation is not enabled, you will lose any unsaved data if the notebook’s
battery runs down completely.

5. Click the Advanced tab, and set the actions the notebook takes when you close the lid
or press the power button.

See Windows Help and Support for details.

Reference Guide 47

Batteries and Power Management

Managing Power Consumption

To manage power manually

In addition to allowing the notebook to enter its power-saving modes automatically, you
can also put it into any of the following three modes whenever you need to.

Power mode Does this… Use when… To enter this mode…
Standby

Hibernation

Off

Maintains your current
session in RAM, and turns off
the display and other
components.

Saves the current session to
the hard disk, then turns off.
Provides maximum power
savings while still allowing
you to recover the current
session. Restores network
connections.

Turns off your notebook for
maximum power savings. The
current session is not saved,
and any unsaved data is lost.

You will be away
from your notebook
for up to several
hours.

You will be away
from your notebook
for a day or more,
but want to continue
your session.

You’re done with
your work.

Click Start, Turn Off Computer,
Stand By.
– or –
Press the power button.

Click Start, Turn Off Computer,
then press and hold Shift and click
Hibernate.

Click Start, Turn Off Computer,
Turn Off.
– or –
Press and hold the power button for
four seconds. (Do this only if the
Start menu procedure doesn’t
work).

CAUTION

Make a habit of saving your work before putting your notebook on standby. If
power is interrupted while the noteboo k is on sta ndby, any unsaved data will be
lost.

You can also turn off the display by closing the lid.
In addition, you can configure the notebook so that closing the lid or pressing the power

button puts the notebook on standby or into hibernation, or turns it off—see “To set
power management properties” on page 47.

48 Reference Guide

Batteries and Power Management

Using Battery Power

Using Battery Power

To check battery status

From the battery charge light

The battery charge light on the front of the notebook shows whether the notebook’s
battery is charging or fully charged—see “Status lights” on page 17.

From the Windows taskbar

The Windows taskbar includes a power icon that provides detailed battery status
information (see Windows Help and Support for details). The icon looks like a battery
when AC is not connected.

• Place the pointer over the power icon to display the remaining battery charge. This

value is shown as either a percentage of charge remaining, or as time remaining.

• Double-click the power icon to open the Power Meter window.

• Click the power icon to display a menu of the available power schemes.

• Right-click the power icon to view the options for displaying power information.

From the Windows Control Panel

• Click Start, Control Panel, Performance and Maintenance, Power Options, then click

the Power Meter tab to see battery status. The Alarms and Advanced tabs provide
additional power-information options.

On the battery

1. Remove the battery from the notebook—see "Step 1: Install the battery" on page 19.

2. Press the contact pad on the side of the battery. The number of lights that turn on
indicates the remaining charge: each light represents 20% of a full charge.

Reference Guide 49

Batteries and Power Management

Using Battery Power

To respond to a low-battery warning

The notebook automatically alerts you when battery power drops to a critically low level.
If you do not restore power within a short time, the system goes into hibernation.

Once the notebook enters hibernation in this way, you won’t be able to turn it on again
until you restore power by doing one of the following:

• Connect the AC adapter (see "Step 2: Connect AC power" on page 21).

• Replace the battery with one that is charged (see "Step 1: Install the battery" on page

19).

Note

CAUTION

If you connect the AC adapter, you can continue to work while your battery recharges.

To recharge the battery

The AC adapter is normally warm whenever plugged into an AC outlet. The
notebook’s battery is normally warm while recharging. Do not recharge the
notebook in a briefcase or other confined space, or its battery could overheat.

• To recharge the battery, connect the AC adapter to the notebook.

To get the longest operating time, wait until the battery’s charge is below 20% before
recharging, then charge it fully (100%). You can continue working while the battery
charges.

To get the most from your batteries

Follow these suggestions to make your battery’s power last as long as possible.

• Connect the AC adapter, especially while using the CD/DVD drive or floppy disk

drive, or any external connection such as a PC card or modem.

• Set the display brightness to the lowest comfortable level (Fn+F1).

• Put the notebook on standby whenever you will not be using it for up to several hours.

• Put the notebook into hibernation whenever you want to save your current session, but

will not be using the notebook for a day or more.

50 Reference Guide

Batteries and Power Management

Using Battery Power

• Set the automatic timeout settings to emphasize saving power—see “How the

notebook manages power automatically” on page 46.

• If you have an I/O PC card—that is, a PC card having an external connection, such as

a network card—remove it when you’re not using it. Some I/O cards use significant
power even when inactive.

• If you work with an application that uses an I/O PC card, exit the application when

you finish using it.

• See “Managing Power Consumption” on page 46 for other ideas about reducing

power consumption while the notebook is not in use.

In addition, follow these suggestio ns to extend the life of your battery.

• Do not leave a battery unused for long periods. If you have more than one, rotate

them.

• If you normally use AC power, make a practice of using the battery as your power

source at least once a week.

• Charge the battery regularly.

• For long-term storage, the battery must be charged 20–50% to minimize capacity loss

by self-discharge and to avoid deterioration of performance. Storing a fully charged
battery can cause higher self-discharge and reduce its discharge capacity—even after
recharging—compared to a battery stored when charged 20–50%.

• To maintain maximum battery capacity and accuracy of the battery gauge, perform

this procedure about once a month. Restart the notebook, press F6 when the HP logo
appears, and follow the instructions that appear onscreen. The process calibrates the
battery, and requires four to five hours to complete. You cannot use the notebook
during this process.

Reference Guide 51

Modem and Network Connections

Reference Guide 53

Modem and Network Connections

Using the Modem

Using the Modem

By connecting your notebook’s modem to a telephone line, you can use the notebook to
communicate with other networked computers. You can explore the Internet, send and
receive e-mail messages, and send and receive faxes. Your notebook contains several
software programs that work with your modem:

• Internet Explorer, for browsing the World Wide Web.

• Outlook Express, for sending and receiving e-mail messages.

• Fax Console for sending and receiving faxes.

Your notebook includes a built-in high-speed V.90/92 modem. This modem allows you to
connect to any Internet Service Provider (ISP) that has V.90/92 interoperable modems.
Check with your ISP for a list of telephone numbers that support V.90/92.

Note that the maximum speed for faxing is 14. 4Kbps. Even though the b uilt-in mod em is
capable of downloading at 56Kbps, your ISP may not operate at this speed; please check
with your service provider for information. Transmission rates also depend on the
condition of the telephone line.

CAUTION

If you prefer to use a different modem, you can install a PC card modem or attach an
external modem to the USB port.

To connect the modem

To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line
cord to connect the modem to the telephone wall jack.

1. Make sure the telephone line is an analog line (sometimes called a data line). You
must not use a digital line.

2. Connect the telephone cord to the built-in modem.

54 Reference Guide

CAUTION

Modem and Network Connections

Using the Modem

3. Plug the other end of the phone cord into a telephone jack. If the plug on the phone
cord doesn’t fit the jack, you may need to use an adapter.

4. Check your modem’s country or region settings: click Start, Control Panel, Printers
and Other Hardware, Phone and Modem Options.

Your built-in modem may not work with multiple phone lines or a private branch
exchange (PBX), cannot be connected to a coin-operated telephone, and does not
work with party lines. Some of these connections may result in excess voltage and
cause the modem to malfunction. Check your telephone line type before connecting
your phone line to your notebook.

Special notes about using a modem in certain countries

• The pulse dialing feature may be disabled in some countries, possibly because Loop

Disconnect is not certified there. If pulse dialing is disabled, use tone dialing
connections only.

• Many countries impose a blackout period after a modem repeatedly fails to connect to

a service provider. The number of failed attempts and the time you must wait before
trying again differ from country to country. Check with your telephone company. For
example, if you were dialing from Italy and failed to connect to your server or
canceled the connection, you would have to wait one minute before dialing that
number again. If you di aled befor e then, you would get an error message reading
“delay.” After the fourth failed connection, you would need to wait one hour before
trying the number again. If you dialed before the hour was up , you would get a
message reading “black list.”

• When using a modem in the Republic of South Africa, you may need to use an

external surge protector to prevent damage to your notebook from power surges
caused by lightning or other sources. Connect an approved surge protector to the
modem cable whenever you use the modem.

Reference Guide 55

Modem and Network Connections

Using the Modem

To connect to the Internet

If you have not yet signed up with an Internet Service Provider (ISP), see “To connect to
the Internet ” on page 24 for instructions.

When you have signed up with an ISP, you can connect to the Internet as follows:

• If you signed up with AOL, AT&T WorldNet, Compuserve 2000, Earthlink, or MSN,

double-click the appropriate icon in the Online Services folder on the desktop (if
available).

–or–
Click Start, All Programs, Easy Internet Signup.

• If you signed up with another ISP, double-click the Internet Explorer icon on the

desktop (if available), or click Start, Internet Explorer. Then click the Connect button
in the Dial-up Connection or Network Connection window.

To display a connect icon (two connected computers) in the taskbar icon whenever you
are connected, click Start, Control Panel, Network and Internet Connections, Network
Connections. Then right-click the connection, select Properties, and select the icon
option.

You are now ready to explore the Internet. To go to a specific web site, enter the address
(for example, www.hp.co m ) in the bro wser’s address field. To search for information on
the Web, you can use the browser’s search tool and enter the word or phrase you’re
looking for.

To use AOL as your ISP

When you use AOL as your Internet Service Provider, you can access the Internet only
with AOL’s own software; you can’t use a standard browser such as Internet Explorer. As
a result:

• You cannot view web sites by clicking on links (such as t hose in the electronic

Reference Guide that link to the HP notebook web site).

• You cannot go to a web site by entering the address in Windows Explorer.

If you try to access the Internet without using the AOL software, the Internet Connection
wizard automatically launches, asking you to sign up for an ISP. If this happens, cancel
the wizard and launch AOL.

For additional ISP information, refer to the Microsoft manual included with your
notebook, or to Windows Help and Support.

56 Reference Guide

Modem and Network Connections

Using the Modem

To disconnect from the Internet

Once connected to the Internet, your notebook’s modem remains connected until you turn
off the notebook, disconnect the phone line from the notebook, or give a command to end
the connection.

• To disco nnect from AOL, use the Sign O ff menu.

• To disconnect from other ISPs, double-click the connect icon in the taskbar, then click

Disconnect. (You can enable this icon as described in “To connect to the Internet,”
above.)

–or–
Click Start, Control Panel, Network and Internet Connections, Network Connections,

then right-click the connection and select Disconnect.

To dial in to a network

You can use your notebook’s modem to dial in to a LAN (local area network) that
supports dial-in connections. This gives you access to network resources from a remote
location.

• See Windows Help and Support for information about setting up and using dial-in

network connections.

To change your modem settings

The modem is already set up to be compatible with telephone systems and modems in
most areas. However, in some situations you may have to change modem settings to
match local conditions and requirements. If you have questions about such requirements,
contact your telephone company.

• Control Panel. Click Start, Control Panel, Printers and Other Hardware, Phone and

Modem Options to change many modem settings. Click Properties on the Modems tab
to set connection speeds, or click Edit on the Dialing Rules tab to set dialing options.

• Communications software. Many communications applications provide options for

controlling mod em settings. See the help for your software.

Reference Guide 57

Modem and Network Connections

Using the Modem

• AT comma nds. You can control many aspects of modem operation using modem AT

commands, which are specific strings of characters sent to the modem to set up
specific conditions. For a list of AT commands for the built-in modem, see “Modem
Reference Information” on page 116.

Click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options.
On the Modems tab, click Properties. You can type AT commands on the Advanced
tab in the space for Extra settings.

To send and receive e-mail

The steps for sending and receiving e-mail depend on your ISP. If you are using AOL, e­mail is part of your AOL service. For other ISPs, you can use Outlook Express (included
with your notebook) or an e-mail system of your choice. This section includes instructions
for using Outlook Express.

To start Outlook Express

1. Double-click the Outlook Express icon on the desktop (if available).
–or–
Click Start, All Programs, Outlook Express.

2. If you are not currently connected to the Internet, the Dial-up Connection window
appears. Choose Connect to connect to the Internet.

To send an e-mail message

1. Start Outlook Express.

2. Click the Create Mail tool on the toolbar.

3. Fill in the information in the New Message window.

4. When you’re finished, click the Send button.

To receive e-mail messages

1. Start Outlook Express.

2. Click the Send/Recv tool on the toolbar to have Outlook deliver new messages.

3. Click the Inbox folder to view the list of messages. Unread messages appear bold on
the screen.

58 Reference Guide

Modem and Network Connections

Using the Modem

4. To view a message, click it once. (Or double-click to view the message in its own
window.)

To send and receive faxes

Sending and receiving faxes requires just a telephone connection—you don’t need an
Internet connection. You can use the modem and the Fax Services software (including the
Fax Console application) provided with Windows XP to send and receive faxes with your
notebook.

To set up Fax Services

Before you can use Fax Services, you need to install it.

1. Click Start, Control Panel, Add or Remove Programs.

2. Click Add/Remove Windows Components, select Fax Services, and follow the
instructions on the screen. You may need the Windows CDs to complete installation.

To start the Fax Console application

• Click Start, All Programs, Accessories, Co mmunicatio ns, Fax, Fax Console.

The first time you start Fax Console, the Fax Co nfiguration wizard steps you through the
process of setting options and customizing the program for your use. Follow the onscreen
instructions. If you’re not sure which setting to choose, accept the default.

To send a fax

• Click Start, All Programs, Accessories, Communicatio ns, Fax, Send a Fax, then

follow the instructions that appear on the screen.

If you want to send a document as a fax, open the document in its application window,
then open the Print dialog. Change the selected printer to Fax, then print.

To receive faxes

Faxes are automatically received when Fax Console is running in an open or minimized
window. New faxes are indicated in the status box in the Fax Console window. To receive
a fax manually, do the following:

• When a fax call is coming in, click Receive Now in the Fax Console menu bar.

To view and print a fax

1. In the Fax Console tree, click Inbox, then double-click the fax you want to view.

Reference Guide 59

Modem and Network Connections

Using the Modem

2. Click the printer icon to print the fax.

60 Reference Guide

Modem and Network Connections

Connecting to a LAN

Connecting to a LAN

If your notebook has a LAN port, you can use it to connect to a local area network
(LAN). This gives you access to network resources—such as printers and file servers on
your corporate network—and in some cases to the Internet.

To connect to a LAN

1. Make sure the existing LAN supports Ethernet 10Base-T (10 Mbps) or 100Base-TX
(100 Mbps) connections.

2. Plug the LAN cable (not supplied) into the built-in LAN port. The cable must have an
RJ-45 connector.

3. Windows automatically detects and sets up the LAN connection. To edit the settings,
open Network Connections or Net wor k and Dial-Up Connections in Control Panel.

Two lights above the LAN port indicate the status of the connection (see above figure):

• The yellow light indicates network activity.

• The green light indicates that a link is established to the network.

See Windows Help and Support or your Microsoft manual for information about setting
up and using LAN connections. Contact your network administrator or ISP provider for
network information.

Reference Guide 61

Modem and Network Connections

Connecting to a LAN

Note

In some circumstances, your notebook’s advanced power-saving features can cause file
transfers through t he notebook’s LAN to appear to respond more slowly when the
notebook is running on battery power. To avoid such problems, connect the notebook’s
AC adapter wheneve r you plan to tra nsfer files through the LAN.

If AC power is not available, you can instead use the BIOS configuration utility to set
I/O Performance to Max I/O Performance—see “To run the BIOS configuration utility”
on page 98. This will, however, significantly reduce the battery’s operating time.

62 Reference Guide

Add-On Devices

Reference Guide 63

Add-On Devices

Connecting PC Cards

Connecting PC Cards

The notebook’s PC card slot expands the notebook’s data storage and communication
capabilities, and supports standard Type I, II, and III PC cards (PCMCIA and CardBus).

CAUTION

Do not remove a PC card while the notebook is reading or writing data. If you do, you
could lose data, or the notebook could stop responding.

To insert or remove a PC card

Inserting a PC Card

1. Hold the card with its face up and its connector holes toward the card slot.

2. Slide the PC card into the bottom slot, and press firmly to make sure it seats properly.
Most cards are properly seated when the outer edge is flush with the casing of the
notebook, but some cards are designed to protrude from the case.

CAUTION

Removing a PC card

Before removing a PC card, you must use the Safely Remove Hardware icon in the
taskbar, or else turn off the notebook. Otherwise, you could lose data.

1. Stop the PC card: double-click the Safely Remove Hardware icon in the taskbar,
select the PC card you want to stop, then click Stop.

64 Reference Guide

Add-On Devices

Connecting PC Cards

2. Press the PC card eject button once, so that it extends from the side of the notebook.

Note

3. Press the eject button again to eject the PC card, and pull the card out of the notebook.

To reestablish network connection after resume

When using a network PC card, you may lose a networ k connection afte r resuming from
standby or hibernation. If this happens, restart the card by removing and reinserting it.

Finding tested PC Cards

For a list of PC cards that have been tested and approved for use with your notebook, visit
the Accessories section of the HP Notebook web site (www.hp.com/notebooks).

In some circumstances, your notebook’s advanced power-saving features can cause file
transfers through a PC card to appear to respond more slowly when the notebook is
running on battery power. To avo i d such proble ms, c onnect the notebook’s AC adapter
whenever you plan to transfer files through a PC card.

If AC power is not available, you can instead use the BIOS configuration utility to set
I/O Performance to Max I/O Performance—see “To run the BIOS configuration utility”
on page 98. This will, however, significantly reduce the battery’s operating time.

Reference Guide 65

Add-On Devices

Connecting External Devices

Connecting External Devices

You can connect external components—such as a printer, mouse, monitor, or keyboard—
directly to your notebook.

To identify connectors for external devices

The diagram below shows your notebook’s connectors for external devices.

Note

Before you connect any device, check its documentation to see if you need to make any
settings or adjustments to the equipment before using it. This might include setting
switches so the equipment will operate properly with your notebook and the software
you plan to use.

1. USB ports (2).

2. External monitor (VGA) port (blue).

3. Paral lel port (burgundy).

4. Modem port.

5. LAN port and indicators (selected models).

6. Headphone jack (lime green) and microphone jack (pink).

66 Reference Guide

Note

Add-On Devices

Connecting External Devices

To connect a printer or other parallel device

The notebook’s parallel port uses a standard 25-pin connector, most commonly used for
connecting dot-matrix, ink-jet, and laser printers.

• Connect the device’s parallel cable to your notebook’s parallel port.

To connect a USB device

The universal serial bus (USB) provides a bidirectional serial interface for adding
peripheral devices—such as a game controller, keyboard, mouse, serial or parallel port, or
scanner—on a single bus. Your notebook includes two USB ports.

• Attach the device’s USB cable to a USB port on the notebook. Windows

automatically recognizes the USB device.

Some USB devices can be connected to the notebook in series—this is called a daisy­chain connection.

If you have problems using a USB device, contact the vendor of the device, and visit the
HP notebook web site (www.hp.com/notebooks) for the latest versions of the USB
drivers.

USB keyboards do not support Fn hot keys.

Reference Guide 67

Add-On Devices

Connecting External Devices

To connect an audio device

Your notebook includes an external audio jack and a microphone jack that let you plug in
an external microphone or an audio output device such as external speakers or
headphones.

• Attach the audio cable to the appropriate port on your notebook.

Note

1. Headphone jack (lime green).

2. Microphone jack (pink).

When you plug a device into your notebook’s headphone jack, the notebook’s built-in
speakers automatically turn off.

To use an external monitor

You can connect your notebook to an external monitor and then use it or the notebook’s
built-in display—or both at once.

To connect an external monitor

1. Put the notebook on standby or turn it off: click Start, Turn Off Computer, Stand By
(or Turn Off).

2. Connect the monitor cable from the monitor to the external monitor (VGA) port on
the back of the notebook.

3. Connect the monitor to a power source and turn it on.

4. Press the power button to turn on the notebook.

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Add-On Devices

Connecting External Devices

To switch the display

When you connect an external monitor, the notebook automatically switches to the
monitor. To switch the display device, do one of the following:

• Press Fn+F5 to cycle through the display options: notebook display, external monitor,

both.

• Click Start, All Programs, Hewlett-Packard, Notebook, HP Display Settings, HP

Display Settings.

To adjust monitor resolution

1. Click Start, Control Panel, Appearance and Themes, Display.

2. On the Settings tab, adjust the Screen area.

To use dual display mode

You can extend your notebook’s desktop by connecting an external monitor to your
notebook and using it and the built-in display simultaneously. This requires you to set
your notebook’s display as follows.

1. Click Start, Control Panel, Appearance and Themes, Display.

2. On the Settings tab, set screen resolution to 1024×768 pixels, and color quality to
Medium (16 bit) or Highest (24 bit).

3. Turn off the notebook.

4. Connect the monitor cable from the monitor to the external monitor (VGA) port on
the back of the notebook.

5. Connect the monitor to a power source and turn it on.

6. Press the power button to turn on the notebook. Windows automatically detects the
second monitor and attempts to load the proper display driver. Follow the onscreen
instructions.

7. Click Start, Control Panel, Appearance and Themes, Display, Settings. Position the
second monitor to the right or left of your notebook display to match your monitor’s
location.

8. Make sure the option to extend the Windows desktop onto the monitor is checked.

You can change the Screen area and Colors settings for the second monitor by selecting
Display #2. These settings do not need to be the same as those for your notebook’s built­in display.

Reference Guide 69

Add-On Devices

Installing Additional RAM

Installing Additional RAM

Your notebook has no built-in memory (RAM), but has two slots for removable RAM
modules in a compartment on the bottom of the unit. (One of these slots contains a
module installed at the factory). You can use these slots to expand your unit’s RAM. Use
HP PC133 SDRAM modules only, or your notebook will not boot up.

You’ll need a small (#0) Phillips screwdriver for these procedures.

To install a RAM expansion module

To increase your notebook’s RAM, you can install a RAM module in the expansion slot
on the bottom of the notebook. Use HP PC133 SDRAM modules only.

CAUTION

Your notebook’s chips are extremely sensitive to static electricity, and can be
permanently damaged by it. Handle the RAM module only by its edges. Before
installing the memory module, discharge your body’s static electricity by touching
the metal shielding around the connectors on the rear of the notebo ok.

1. Turn off the notebook: click Start, Turn Off Computer, Turn Off.

2. Important: unplug the AC adapter (if present) and remove the notebook’s battery.

3. On the bottom of the notebook, loosen the screw holding the RAM cover (the cover
retains the screw), and remove the cover.

4. Insert the RAM module into the connector at about a 30
Then press down on both sides of the module until it latches.

5. Replace the RAM cover.

70 Reference Guide

° angle until it’s fully inserted.

Add-On Devices

Installing Additional RAM

6. Reinstall the notebook’s battery.

To remove a RAM expansion module

1. Turn off the notebook: click Start, Turn Off Computer, Turn Off.

2. Important: unplug the AC adapter (if present) and remove the notebook’s battery.

3. On the bottom of the notebook, loosen the screw holding the RAM cover (the cover
retains the screw), and remove the cover.

4. Release the two latches at the sides of the RAM expansion module by pushing them
gently outward (away from the sides of the module). When you release the latches, the
free edge of the module pops up.

Important

5. Pull the module out of the connector.

The notebook will not operate without at least one RAM module installed.

6. Replace the RAM cover.

7. Reinstall the notebook’s battery.

Reference Guide 71

Add-On Devices

Replacing the Hard Disk Drive

Replacing the Hard Disk Drive

To replace the hard disk drive

You’ll need a small (#0) Phillips screwdriver for this procedure.

1. Unplug the AC adapter, if present, and remove the notebook’s battery.

2. Remove both hard drive retaining screws from the bottom of the notebook.

Important

3. Pull the hard drive out of the notebook.

4. Carefully slide the new drive into the hard drive compartment. Press firmly to make
sure its connector seats properly.

5. Reinstall the hard drive retaining screws.

If you are installing a new hard disk drive, create a Utility partition on the drive before
loading any software—see “To recover the factory installation of your hard disk” on
page 100.

72 Reference Guide

Add-On Devices

Replacing the Hard Disk Drive

To replace the hard disk drive holder

If you are installing a new hard drive that does not have a holder, you can remove the
holder from the old hard drive. You’ll need a small (#0) Phillips screwdriver for this
procedure.

1. Remove all four screws from the holder and drive case, then remove the drive from
the holder.

2. Insert the drive into the holder, then reinstall all four screws into the holder and drive
case.

To prepare a new hard disk drive

When you install a new hard disk drive, you must prepare it to work with your notebook
by installing the Windows software and operating system that were originally installed on
your notebook. Do this using the Recovery CDs that came with your notebook—see “To
recover the factory installation of your hard disk” on page 100.

Reference Guide 73

Troubleshooting and Maintenance

Reference Guide 75

Troubleshooting and Maintenance

Troubleshooting Techniques

Troubleshooting Techniques

This section contains solutions to several types of problems you might experience while
using your notebook. Try the solutions one at a time, in the order in which they are
presented.

Here are some other sources of information for troubleshooting:

• Open the HP web-based troubleshooting tool: click Start, Help and Support, HP

Instant Support. Search or browse the troubleshooting database for the information
related to your problem.

• Click Start, Help and Support, Fixing a Problem, and use the Windows

troubleshooters.

• See the Microsoft Windows manual shipped with your notebook.

• For updated information, see the HP Notes in the online HP Library (click Start, All

Programs, HP Library, HP Notes) or on the Recovery CDs in \hp\library.

• Find technical tips and software updates for your notebook at the HP Business

Support web site (www.hp.com/go/bizsupport).

• Test your notebook by running the e-DiagTools test program—see “Testing the

Hardware” on page 96.

• Contact your dealer or Hewlett-Packard—see “To contact HP for support or service”

on page 106. Please have your notebook with you when you call.

76 Reference Guide

Troubleshooting and Maintenance

Troubleshooting Techniques

Audio problems

If sound is not audible

• Press Fn+Page Up several times.

• Click the speaker icon in the taskbar (if present), and make sure Mute is not checked

and the Volume slider is not set to the bottom.

• Double-click the speaker icon in the taskbar and make sure the audio source is not

muted. If the source is not displayed, click Options, Properties, and select the source
from the volume control list.

If sound does not record

• Make sure the microphone is securely connected to the microphone jack.

• Check the software controls for recording sound: Click Start, All Programs,

Accessories, Multimedia (or Entertainment), Sound Recorder.

• Double-click the speaker symbol in the taskbar. Then click Options, Properties, and

make sure the microphone is enabled in the recording controls.

• Test the audio with the e-DiagTools diagnostics—see “Testing the Hardware” on

page 96.

If the PC card detection beep(s) at startup are very loud and volume cannot be
adjusted

• Download the latest audio driver from the technical support area of the HP notebook

web site (www.hp.com/notebooks).

If you hear a loud high-pitched whine (feedback) from the speakers

• Double-click the speaker symbol in the taskbar, and try reducing the master volume.

Reference Guide 77

Troubleshooting and Maintenance

Troubleshooting Techniques

CD and DVD problems

If you can’t boot from a CD in the CD/DVD drive

• Make sure the CD is bootable, such as the Recovery CDs.

• Make sure the CD/DVD drive is selected as the boot device—see “To change the boot

device” on page 28.

• Restart the notebook.

• Test the CD/DVD drive with the e-DiagTools diagnostics—see “Testing the

Hardware” on page 96.

If the notebook cannot read a CD or DVD

• Make sure the disk is properly inserted, and snapped down onto the spindle in the

center of the tray.

• For a single-sided CD or DVD, make sure the disk is placed in the drive with the label

facing up.

• Wait 5 to 10 seconds after closing the tray for the notebook to recognize the disk.

• Clean the disk with a soft cloth.

• Remove the disk from the drive, then restart the notebook.

• If you created the CD on a CD-RW drive module, try using a different media brand.

For best results use HP certified media. While other media may work, HP cannot
guarantee compatibility.

If a CD or DVD plays erratically

• Dirt or smudges can cause a disk to skip. Clean the disk with a soft cloth. If the disk is

badly scratched, it may have to be replaced.

• Some DVDs include software called “PC Friendly”. You generally should not install

this software, as it can cause errors or erratic play. If needed, uninstall it and restart
your notebook.

78 Reference Guide

Troubleshooting and Maintenance

Troubleshooting Techniques

If a DVD movie stops playing in the middle

• The DVD may be double-sided. Open the DVD tray and read the text near the center

of the disk. If it says Side A, turn the disk over.

• You may have accidentally paused the DVD movie. Press the Play button to continue.

If you get a Region Code error when playing a DVD movie

• DVDs have regional codes embedded in their disk data. These codes prevent DVD

movies from being played outside the region of the world in which they are sold. If
you get a Region Code error, you are trying to play a DVD intended for a different
region.

Important: most DVD drives let you change the region code only a limited number
of times (usually no more than four) to allow you to set the proper region code for
your area. Please note that when you reach this limit, your last change to the region
code will be hard-coded on the DVD drive, and will be permanent. Your HP
warranty does not cover the expense of correcting this situation.

Refer to the help for your DVD player software for details about setting region codes.

If the DVD movie doesn’t fill the screen

• Each side of a double-sided DVD has a different format (standard or widescreen). In

widescreen format, black bands appear at the top and bottom of the screen. To view
the standard format, turn the disk over and play the other side.

If a DVD doesn’t play with two displays

• Before starting the DVD player, press Fn+F5 to switch to one display. You cannot

switch displays once the DVD player is started.

• If you’re using both displays, the DVD image will not appear on any display set up as

“secondary.” Click Start, Control Panel, Appearance and Themes, Display. Click

Advanced on the Settings tab, then click the S3Display tab and change settings.

Reference Guide 79

Troubleshooting and Maintenance

Troubleshooting Techniques

Display problems

If the notebook is on, but the screen is blank

• Move the mouse or tap the touch pad. This will wake the display if it is off.

• Try pressing Fn+F2 to increase the brightness.

• Press Fn+F5 in case the internal display was disabled. (Do this three times to return to

the state you started from.)

• If the notebook is cold, allow it to warm up.

If the screen is difficult to read

• Check whether the display resolution is set to its default of 1024×768: click Start,

Control Panel, Appearance and Themes, Display, Settings.

• Try adjusting the size of the desktop icons and labels—see “To adjust the display” on

page 33.

If part of the Windows desktop is not visible and y ou have to scroll down to see the
taskbar, or if the desktop does not fill the entire display and has a black border

• Your display resolution may be set incorrectly. Adjust the resolution as needed—see

“To adjust the display” on page 33.

If an external display does not work

• Check the connections.

• Press Fn+F5 in case the external monitor was disabled. (Do this three times to return

to the state you started from.)

• Test the display with the e-DiagTools diagnostics—see “Testing the Hardware” on

page 96.

80 Reference Guide

Troubleshooting and Maintenance

Troubleshooting Techniques

If one or more pixels look bad on a TFT display

TFT display manufacturing is a highly precise but imperfect technology, and
manufacturers cannot produce displays that are cosmetically perfect. Most, if not all, TFT
displays exhibit some level of cosmetic imperfection. These cosmetic imperfections may
be visible under varying display conditions, and can appear as bright, dim, or dark spots.

This issue is common across all vendors supplying TFT displays in their products and is
not specific to the HP notebook display.

HP notebook TFT displays meet or exceed all HP standards for cosmetic quality of TFT
displays. HP does not warrant that the displays will be free of cosmetic imperfections.

TFT displays can have a small number of cosmetic imperfections and still conform to
HP’s cosmetic quality specifications, including the following:

• No more than 6 pixels remain on (always one color, such as white, red, green, or blue

dots).

• No more than 6 pixels remain off (always dark).

• No more than a total of 8 pixels stuck on or off.

• No other stuck pixel within 15 mm of a stuck pixel.

Contact HP Customer Care if you have a display quality problem and require a more
comprehensive explanation of HP display quality—see “To contact HP for support or
service” on page 106. We expect that over time the industry will continue to produce
displays with fewer inherent cosmetic imperfections, and we will adjust our HP guidelines
as these improvements are implemented.

Reference Guide 81

Troubleshooting and Maintenance

Troubleshooting Techniques

Hard disk drive problems

If the notebook’s hard drive doesn’t spin

• Make sure the notebook has power. If necessary, connect the AC adapter, and make

sure it is plugged securely into a power source and into the back of the notebook.

If the hard disk makes a buzzing or whining noise

• Back up the drive immediately.

• See whether the noise is coming from elsewhere, such as the fan or floppy disk drive.

If files are corrupted

• Run the Norton AntiVirus program—see “To protect against viruses” on page 39.

• Check the hard disk: open My Computer, select the disk you want to scan, then click

File, Properties, and use the Tools tab.

• Test the hard disk drive with the e-DiagTools diagnostics—see “Testing the

Hardware” on page 96.

• If necessary, format the hard disk and reinstall the original factory software—see “To

recover the factory installation of your hard disk” on page 100.

The hard drive’s reported capacity is less than its actual size

• The hard disk drive is preconfigured to allocate some space to diagnostic software,

which is used for support and service of your notebook. This part of the hard drive is
unavailable for other uses, and so is not included in the capacity of the hard drive as
reported by Windows (My Computer, Properties).

Heat problems

Keep in mind that your notebook normally gets warm during routine operation. Charging
the battery and running games and other programs that drive CPU usage toward 100% can
further increase the notebook’s temperature.

If the notebook gets abnormally hot

• Provide adequate ventilation around the notebook. Make sure there is adequate

clearance at the back of the notebook, so that its fan vent is not blocked.

82 Reference Guide

Troubleshooting and Maintenance

Troubleshooting Techniques

• Always set the notebook on a flat surface, so that air can flow freely around and

underneath it. Do not place an operating notebook on carpeting, clothing, or other soft
surface, as this can block the fan’s air intake on the bottom of the notebook.

• Always turn off the notebook or put it into hibernation before placing it in a carrying

case or other enclosed space.

• Make sure the fan is working properly. If needed, test the fan’s operation—see

“Testing the Hardware” on page 96.

Keyboard, touch pad, and mouse problems

If the touch pad is difficult to contro l

• Customize the touch pad by modifying Mouse properties: click Start, Control Panel,

Printers and Other Hardware, Mouse.

If the pointing devices don’t work

• Don’t use the touch pad while the notebook is starting up or resuming from standby or

hibernation. If this happens, try the following:

• Press any key on the keyboard.

• Put the notebook on standby, then resume operation.

• Restart the notebook: click Start, Turn Off Computer, Restart.

• Test the keyboard and pointing devices with the e-DiagTools diagnostics—see

“Testing the Hardware” on page 96.

If the embedded numeric keypad doesn’t work

• To type numbers make sure Num Lock is on.

• Make sure the embedded Keypad Lock (Fn+F8) is on—or that you press and hold the

Fn key to temporarily access the embedded keypad.

If a special feature on a USB mouse doesn’t work

• Make sure you installed any drivers included with the mouse.

• Restart the notebook, so that it will detect the mouse.

Reference Guide 83

Troubleshooting and Maintenance

Troubleshooting Techniques

LAN problems

If the built-in network adapter doesn’t connect to the LAN

• Check all cables and connections. Try connecting at a different network station, if

available.

• If the green light next to the LAN port does not light, the LAN cable may not be

connected t o the network or the network may be down. Try connecting a diffe rent
notebook to the cable.

• Click Start, Control Panel, Network and Internet Connections, Network Connections.

Make sure you have the correct clients and protocols installed.

• Make sure the LAN cable is Category 3, 4, or 5 for 10Base-T operation, or Category 5

for 100Base-TX operation. Maximum cable length is 100 meters (330 feet).

• Use the networking problems troubleshooter in Windows Help and Support.

• Click Start, Control Panel, Performance and Maintenance, System. On the Hardware

tab, open the Device Manager. If the network interface is disabled, try to enable it. If
it has a conflict, try disabling another device.

If you can’t browse My Network Places

• Click Start, Search to look for a computer.

• Check with your network administrator to make sure NetBEUI protocol is supported

on the network.

If you can’t log in to Netware servers

• If a Netware server is using IPX/SPX protocol, you may need to force your frame type

to match the server’s frame type. Check with your network administrator.

If the notebook stops responding after booting

• Check whether you have a TCP/IP network with no DHCP server. This can cause a

long delay at startup because DHCP is enabled. Contact your network administrator to
determine the proper TCP/IP configuration.

If file transfers are unusually slow or produce timeout errors

• Connect the AC adapter.

• Use the BIOS configuration utility to set I/O Performance to Max I/O Performance—

see “To run the BIOS configuration utility” on page 98. (Note: this significantly
reduces the battery’s operating time.)

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Memory problems

If a message says you are out of memory

• Make sure drive C is not running low on free space.

• Use the memory troubleshooter in Windows Help and Support.

• If you are having memory pro blems running MS-DOS programs, use the application

and software problems troubleshooter in Windows Help and Support.

• Not all third-party memory cards have been tested for use with your notebook. Please

check the HP Notebook web site (www.hp.com/notebooks) for a list of approved and
tested memory cards.

• Test your notebook’s memory with the e-DiagTools diagnostics—see “Testing the

Hardware” on page 96.

If memor y doesn’t increase after adding RAM

• Make sure all RAM modules are installed properly.

• Test your notebook’s memory with the e-DiagTools diagnostics—see “Testing the

Hardware” on page 96.

If the notebook will not boot up a fter adding RAM

• Make sure your notebook is using only PC133 RAM modules, or it will not boot up.

(You will also see an error message.)

Modem problems

If the modem seems slow

• Try another telephone line, preferably one normally used for a fax machine or modem.

• Eliminate extra connections in the line. If possible, connect directly to the wall jack.

• Check for excess static or noise on the line, which reduces the overall transmission

speed. If necessary, contact your telephone company about fixing this type of
problem. (If you’re dialing internationally, line noise can be difficult to eliminate.)

• If you have call-waiting, disable it—see Windows Help and Support, and contact your

telephone company for information.

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Troubleshooting Techniques

If the modem doesn’t dial or no dial tone is detected

• Make sure someone else isn’t using the same phone line.

• Check all cables and connections.

• Connect a standard telephone to the phone line and make sure the line is working.

• Try another telephone line, preferably one normally used for a fax machine or modem.

• If you’re in a foreign country, the dial tone may not be recognized by the modem.

Click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options.
Select your modem on the Modems tab, then click Properties, Modem, and disable the
option that waits for a dial tone.

If the modem dials incorrectly

• Make sure the number you’re calling isn’t busy.

• Check the telephone number you entered, including any digits required for outside

access or long distance.

• In Control Panel, open Phone and Modem Options, and check the dialing options—

look for duplicate digits for outside access or long distance.

• If you have call-waiting, disable it—see Windows Help and Support, and contact your

telephone company for information.

If the modem dials but doesn’t connect

• Make sure you’re using an analog telephone line. You must not use a digital line. In a

hotel, ask for a data line.

• Try another telephone line, preferably one normally used for a fax machine or modem.

• The modem at the other end may have a problem. Try dialing to a different modem.

If the modem will not connect at 56K speed

• Connection speed depends on several factors, such as the condition of the telephone

line. Try connecting another time.

• Make sure the host modem supports a 56K (V.90) connection speed.

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If the modem will not connect at any speed

• If you have a single telephone line for voice and modem use, make sure no one else is

using the line and that the phone is not off the hook.

• Make sure you’re using an analog telephone line. You must not use a digital line. In a

hotel, ask for a data line.

• Make sure the telephone line goes directly from the notebook’s modem phone jack to

the telephone jack on the wall.

• Try another telephone line, preferably one normally used for a fax machine or modem.

• Contact your Internet Service Provider (ISP). It's possible that service may be

unavailable temporarily or that your settings are incorrect.

• Restart your notebook and attempt another connection.

• Download the latest modem driver from the technical support area of the HP notebook

web site www.hp.com/notebooks.

• Run the modem diagnostics:

1. Click Start, Control Panel, Printers and Other Hardware, Phone and Modem

Options.

2. Click the Modems tab, and select the modem you want to test.

3. Click Properties, Diagnostics, Query Modem.

If the modem isn’t detected

• Check the modem setup: click Start, Control Panel, Printers and Other Hardware,

Phone and Modem Options.

• Click Start, Control Panel, Performance and Maintenance, System. On the Hardware

tab, open the Device Manager. If the modem is disabled, try to enable it. If it has a
conflict, try disabling another device.

• If you’re running fax software using fax Class 2, try using Class 1.

If the modem dials but you can’t hear it

• Check the speaker volume setting and mute setting.

• Click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options.

Select the modem, click Properties, then check the volume setting on the Modem tab.

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If the modem connects, but transferred data is bad

• Click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options.

Make sure the hardware settings match on the sending and receiving modems.

If the modem causes an ERROR message

• A string of AT commands may contain an incorrect command. If you entered

commands as extra settings for the modem in Control Panel or in your
communications software, check the commands.

If the modem doesn’t fax

• If you’re using fax Class 2 in the fax software, tr y using Cla ss 1.

• Close any other communications programs.

• If you’re faxing by printing from an application, make sure you’ve selected the fax

printer.

• Try turning off p ower management features temporarily.

If the modem clicks repeatedly but doesn’t connect

• Make sure you’re using an analog telephone line. You must not use a digital line. In a

hotel, ask for a data line.

• Check all cables and connections.

One-Touch button problems

If One-Touch buttons are not working properly

• Make sure the items associated with the buttons are the ones you want—see “To use

the One-Touc h buttons” on page 31.

If the onscreen display does not appear when pressing a One-Touch button

• Make sure the Onscreen Display is enabled—see “To use the One-Touch buttons” on

page 31.

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Parallel and USB problems

If a USB mouse doesn’t work

• Make sure you followed the manufacturer’s installation instructions completely and

have installed the mouse properly. If not, repeat the procedure.

• Make sure the mouse is securely connected to the USB port.

• Put the notebook on standby, then resume.

• Restart the notebook.

• Check the mouse settings: click Start, Control Panel, Printers and Other Hardware,

Mouse.

• Check the port settings in Control Panel: click Start, Control Panel, Performance and

Maintenance, System. On the Hardware tab, open the Device Manager, and double­click Ports (COM & LPT).

If a USB modem doesn’t work properly

• See “Modem problems” on page 85.

• Make sure the modem is securely connected to the USB port.

• Use the modem troubleshooter (under Networking problems) in Windows Help and

Support.

• Check the modem settings: click Start, Control Panel, Printers and Other Hardware,

Phone and Modem Options.

• Disable the notebook’s internal modem:

1. Click Start, Control Panel, Performance and Maintenance, System.

2. On the Har dware tab, open the Device Manager.

3. Double-click Modem, then double-click the internal modem.

4. Select the option to disable the modem.

• Check the port settings: click Start, Control Panel, Performance and Maintenance,

System. On the hardware tab, open the Device Manager, then double-click Universal
Serial Bus controllers.

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If the parallel port is not working

• Make sure the port connection is secure.

• Check the port settings in Control Panel: click Start, Control Panel, Performance and

Maintenance, System. On the Hardware tab, open the Device Manager, and double­click Ports (COM & LPT).

• Test the port with the e-DiagTools diagnostics—see “Testing the Hardware” on

page 96.

If the USB port is not working

• Contact the vendor of the peripheral device—and the HP Notebook web site

(www.hp.com/notebooks)—for the latest versions of the USB drivers and the driver
for the device.

• Check the port settings in Control Panel: click Start, Control Panel, Performance and

Maintenance, System. On the Hardware tab, open the Device Manager, and double­click Universal Serial Bus controllers.

• Test the USB port with the e-DiagTools diagnostics—see “Testing the Hardware” on

page 96.

PC card (PCMCIA) problems

If the notebook doesn’t recognize a PC card

• Make sure the card is fully inserted in the bottom slot.

• Remove and reinsert the PC card.

• Restart the notebook.

• Check the HP Business Support web site (www.hp.com/go/bizsupport) for

information about installing certain PC cards.

• Make sure your notebook supports the PC card: check the HP Notebook web site

(www.hp.com/notebooks) for a list of approved and tested PC cards.

• Try the card in another computer to see whether the card functions properly.

• If the card requires an IRQ, make sure one is available. If necessary, set the IRQ to an

unused value: click Sta rt, Control P anel, Performance and Maintenance, System. On
the Hardware tab, open the Device Manager, then view resources by type.

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• Test the PC card with the e-DiagTools diagnostics—see “Testing the Hardware” on

page 96.

If an I/O card stops communicating properly

• The card may have been reset if your notebook went on standby or into hibernation, or

turned off. Exit any applications, then remove and reinsert the card.

If a PC card modem is not working

• Disable the internal modem:

1. Click Start, Control Panel, Performance and Maintenance, System.

2. On the Har dware tab, open the Device Manager.

3. Double-click Modem, then double-click the internal modem.

4. Select the option to disable the modem.

If file transfers through the PC card are unusually slow or produce timeout errors

• Connect the AC adapter.

• Use the BIOS configuration utility to set I/O Performance to Max I/O Performance—

see “To run the BIOS configuration utility” on page 98. (Note: this significantly
reduces the battery’s operating time.)

Performance problems

For best performance with Windows XP, your notebook should have at least 128 MB of
memor y (RAM).

If the notebook pauses or runs sluggishly

• Press Ctrl+Alt+Del to see if an application is not responding.

• Restart the notebook.

• Certain background operations (such as vir us-scanning software) can affect

performance and response time.

• Some file browsers respond slowly while processing graphics or waiting for broken

network connections to time out.

• If the notebook’s hard disk drive frequently runs (as indicated by the hard drive status

light above the keyboard) while the notebook appears to be paused or running slowly,

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Windows is likely spending excess time writing to its swap file on the notebook’s hard
disk. If this occurs frequently, consider installing additional memory.

• Check the amount of available free disk space. Delete temporary and unneeded files.

If the notebook stops responding

• Press Ctrl+Alt+Del to end any application that is not responding.

• Reset the notebook—see “To reset your notebook” on page 27.

Power and battery problems

If the notebook turns off immediately after it turns on

• Battery power is probably extremely low. Connect the AC adapter or insert a newly

charged battery.

If the notebook keeps beeping

• The notebook beeps repeatedly when the battery is low (you can set this option in

Power Options in Control Panel). Save your work immediately, turn off the notebook
immediately, and insert a charged battery or connect the AC adapter.

If the battery doesn’t charge

• Make sure the AC adapter is securely connected to the power source and the

notebook, and that the light on the adapter is on.

• If you’re using a power strip, remove the AC adapter from the power strip and plug it

directly into a wall outlet.

• Make sure the battery is properly installed and locked in place.

• Move the notebook away from any nearby heat source. Unplug the AC adapter and

allow the battery to cool down. If the battery gets too hot, it will not charge properly.

• If available, try another battery and AC adapter.

If the notebook has a short operating time

• Try conserving p ower using any of the suggestions listed in “To get the most from

your batteries” on page 50.

• If you are running an application that has an automatic save feature (such as

Microsoft Word), disable this feature or increase the specified save time to reduce
hard disk access.

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Troubleshooting Techniques

• If the operating time has gradually become shorter and the battery is more than a year

or two old, you may need to replace the battery.

• Heavy modem use or PC card use can affect battery operating time.

• Use the BIOS configuration utility to make sure I/O Performance is set to Max Battery

Life—see “To run the BIOS configuration utility” on page 98.

• The battery gauge may need to be calibrated. Restart the notebook, press F6 when the

HP logo appears, and follow the instructions that appear onscreen. This process
calibrates the battery, and requires four to five hours to complete. You cannot use the
notebook during this time.

If the Time Remaining for the battery seems incorrect

• The Time Remaining is an estimate based on the rate at which the notebook is using

power at that instant. So, if you check the Time Remaining while the notebook is
using a good deal of power (such as when reading from a CD or DVD), the value will
likely show less time remaining than you really have, since you will probably later
switch to tasks that require less power.

If the notebook doesn’t go on standby as expected

Hint

• If you have a connection to another computer, your notebook won’t go on standby if

the connection is active.

• If the notebook is performing an operation, it normally won’t go on standby until the

operation is complete.

If the notebook doesn’t automatically hibernate as expected

• Make sure hibernate support is enabled: click Start, Control Panel, Performance and

Maintenance, Power Options, then click the Hibernate tab.
Also, check the Power Schemes tab. Make sure the hibernation timeouts for AC power

and battery power are not set to Never.

Printing problems

You can solve most printing problems by using the printing troubleshooter in Windows
Help and Support.

If a printer doesn’t print

• Check for printer errors.

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Troubleshooting Techniques

• Make sure the printer is on and has paper in it.

• Make sure you are using the correct printer cable or cable adapter, and that the cable

is securely connected at both ends.

If the left edge of the printed output is missing

• Certain applications may not work properly with 600-dpi printers. If you’re using such

a printer, try selecting a compatible printer driver for a 300-dpi printer. For example,
if you were using a 600-dpi HP LaserJet printer, you might try using the
HP LaserJet IIIsi driver (300 dpi).

Startup problems

If the notebook doesn’t respond when you turn it on

• Don’t use the touch pad while the notebook is starting up or resuming from standby or

hibernation.

• Connect the AC adapter.

• Reset the notebook by using a pin or straightened paper clip to press the system-off

switch on the bottom of the notebook. Then press the power button to turn the
notebook on.

• If the notebook still doesn’t respond, remove the battery and AC adapter, and remove

any PC card. Then reset the notebook using the system-off switch on the bottom of the
notebook, replace the battery and connect the AC adapter, and turn on the notebook
by pressing the power button.

• If you still get no response, call HP for assistance.

If the notebook won’t boot from battery power

• Make sure the battery is properly inserted and fully charged. Check the battery’s

charge by clicking the power icon in the taskbar, or using Power Options in Control
Panel.

• If available, try another battery.

If the notebook won’t boot from the floppy disk drive

• Make sure the floppy disk is bootable.

• Make sure the floppy disk drive is selected as the boot device—see “To change the

boot device” on page 28.

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Standby and resume problems

If the notebook takes a long time to resume after being on standby

• The notebook can take a minute or longer to resume if a network card is installed.

A blinking cursor appears on the display while the system is loading and checking
hardware and network connections. As soon as the hardware is reinitialized, the
Windows desktop appears.

If you have general problems resuming from standby or hibernation

• Close all applications before going on standby or into hibernation.

• If the problems appeared after you installed new software (including drivers, such as

printer drivers), uninstall the software. Contact the software application or device
vendor for additional support.

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Testing the Hardware

Testing the Hardware

The e-DiagTools hardware diagnostic program included with your notebook provides two
levels of testing:

• Automated testing using the basic hardware test.

• Advanced testing using i ndividual hardware t ests.

The tests are designed to run after the system reboots. This ensures that the notebook will
be in a predictable state, so the diagnostic program can properly test the hardware
components. The tests are nondestructive and are intended to preserve the state of the
notebook. The notebook reboots when you exit e-DiagTools.

To run the e-DiagTools diagnostic tests

1. Restart the notebook: click Start, Turn Off Computer, Restart.

2. When the HP logo appears, press F10 to start the diagnostic test.

3. When the menu appears, press Enter to run e-DiagTools.
The first time you run the program, you will be prompted to select the language for the

program.

4. Follow the prompts to run e-DiagTools.

5. When the Configuration Description appears, verify the list of detected hardware.

6. Run the basic test. Press F2 to start the basic hardware test. The results appear when
the test is complete.

7. If you intend to e xi t without running the advanced t ests, press F4 and t he n F7 to view
the Support Ticket. Press Esc and then F3 to exit.

8. Optional: run the advanced tests. Press F2 to open the advanced test screen.

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Testing the Hardware

9. Select and run the appropriate tests using the following keys. Tests are listed only for
detected hardware.

Enter Runs the highlighted test.
F5 or Space Marks or unmarks the highlighted test.
F6 Marks or unmarks all tests in the current menu.
F7 Marks or unmarks all tests in all menus.
F10 Runs all marked tests.

10. Save the Support Ticket. Press T to update and display a Support Ticket containing
system and test information. Press Esc to exit.

11. When you have finished running advanced tests, press Esc to exit.

12. Optional: to save the Support Ticket to a floppy disk, press F7, then Alt+C.

13. Exit. Press F3 and then any key to exit and reboot.

14. Optional: open the Support Ticket. In Windows, click Start, All Programs,
HP e-DiagTools, e-DiagTools for Windows.

15. Click View to display the Support Ticket.

16. To add information about your problem, click Comments and type the information,
then click OK.

To save or print the Support Ticket, click Save As or Print.
To e-mail the Support Ticket to your support agent, click e-Mail. The first time you

make an e-mail connection from this program, click Change Settings in the Connect
window and enter the settings recommended by your support agent.

e-DiagTools for Windows can also update the version of e-DiagTools on your notebook’s
hard disk. In e-DiagTools for Windows, use the e-DiagTools menu.

If you have trouble running e-DiagTools from the hard disk, you can also run it from the
Recovery CDs. Boot from disk 1 and select the diagnostics option.

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Configuring Your Notebook

Configuring Your Notebook

To run the BIOS configuration utility

The BIOS (Basic Input and Output System) configuration utility enables you to make
changes to the notebook’s system configuration and tailor its operation to your needs.

The settings in the BIOS configuration utility control the notebook’s hardware, and so
have a fundamental effect on how the notebook operates.

To run the BIOS configuration utility

1. Restart the notebook: click Start, Turn Off Computer, Restart.

2. When you see the HP logo, press F2 to enter the BIOS configuration utility.

3. Select the options you want—refer to the listing on the next page.

4. When you finish making changes, press F10 (or select Exit, Save and Reboot).

5. Press Enter to confirm and restart the notebook.

The pointing devices are not active in the BIOS configuration utility, so you’ll need to use
the keyboard t o navigate:

• Press the left and right arrow keys to move from one menu to ano ther.

• Press the up and down arrow keys to move among parameters in a menu.

• Press Enter to open the dialog for the current parameter, or to select the parameter.

• Press Tab or the left and right arrow keys to move among selections in a dialog.

• Press the up and down arrow keys to changes the values for the setting.

• Press Enter to close the dialog and accept the settings.

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Configuring Your Notebook

The following tables describe the settings for the notebook’s initial BIOS release. If your
BIOS version is different, some settings may differ from those shown, or may be absent.

Startup Menu

Date and Time Sets the date using mm/dd/ yyyy format and the

Boot Device Shows the order of boot devices, with “+”

I/O Performance Enables (Max Battery Life) and disables (Max

Exit Menu

Save and Reboot Saves changes, then exits and reboots.
Exit (No Save) Discards any changes made since last save,

Default Settings Restores default settings and stays in the BIOS

time using 24-hour format. Value set takes
effect immediately.

indicating a device category. Move the entries
to change the order. If the notebook has more
than one device in a category, you can select
the one scanned. Internal LAN appears in the
list only if a built-in LAN is present—it provides
diskless boot from a network server.

I/O Performance) battery-saving features to
provide for improved I/O transfers.

then exits and reboots. Does not affect date or
time changes.

configuration utility. Does not affect date or time
changes.

Default

1. Hard Disk

2. CD-ROM/DVD

3. Diskette A

4. Internal LAN

Max Battery Life

Default

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