Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel and Core are
U.S. registered trademarks of Intel
Corporation. Microsoft and Windowsare
U.S. registered trademarks of Microsoft
Corporation. SD Logo is a trademark of its
proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: August 2014
Document Part Number: 781538-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers, and/or software to take
full advantage of Windows 8 functionality.
See for http://www.microsoft.com details.
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by
the International Standard for Safety of Information Technology Equipment (IEC 60950).
Left side .............................................................................................................................................. 10
Right side ........................................................................................................................................... 11
Hard drive ........................................................................................................................................... 35
Fan ..................................................................................................................................................... 39
8 Backing up, restoring, and recovering ............................................................................................................ 59
Creating recovery media and backups ............................................................................................... 59
Creating HP Recovery media ............................................................................................ 60
Restore and recovery ......................................................................................................................... 61
Recovering using HP Recovery Manager .......................................................................... 62
What you need to know ..................................................................................... 62
Using the HP Recovery partition (select models only) ...................................... 63
Using HP Recovery media to recover ............................................................... 63
Changing the computer boot order ................................................................... 63
Removing the HP Recovery partition (select models only) ................................................ 64
9 Power cord set requirements .......................................................................................................................... 65
Requirements for all countries ............................................................................................................ 65
Requirements for specific countries and regions ............................................................................... 65
Index ................................................................................................................................................................... 68
vi
1Product description
CategoryDescriptionComputer models equipped
with an AMD processor
Product NameHP Pavilion x360
Convertible PC
Processor
ChipsetAMD integrated soldered-on-
AMD® A8-6410 2.00-GHz
●
(SC turbo up to 2.40-GHz)
processor (1600-MHz FSB,
2.00-MB L2 cache,
quad core, 15 W)
AMD A6-6310 1.80-GHz
●
(SC turbo up to 2.40-GHz)
processor (1600-MHz FSB,
Radeon™ R5 Graphics on
computer models equipped with
an AMD A8-6410 processor;
AMD Radeon R4 Graphics on
computer models equipped with
an AMD A6-6310 processor;
Support for DX11, HD decode,
and HDMI
Internal Graphics: Intel HD
Graphics 4400
Graphics
Panel13.3-in (1368×768), AntiGlare,
(continued)
Internal Graphics: Support for
DX11, HD decode, and HDMI
high-definition (HD), lightemitting diode (LED), lowvoltage differntial-signalling
(LVDS), WUXGA, TouchScreen
with flush glass and MultiTouch
enabled; 16:9 ultra-wide aspect
Media Reader Slot with pushpush technology. Reads data
from and writes data to digital
memory cards such as Secure
Digital (SD).
××
××
××
Ports
Keyboard/pointing
devices
AC adapter HP Smart plug
●
(4.5mm barrel)
Audio: one combo audio-
●
out (headphone)/audio-in
(microphone) jack, supports
jack auto-detection
High-definition multimedia
●
interface (HDMI) v.1.4,
supporting up to 1080p,
1920×1080 at 60 Hz
RJ45/Ethernet
●
USB 3.0 (2)
●
USB 2.0
●
Full-size, textured, chiclet-style
keyboard,
Touchpad requirements:
Clickpad with image sensor
●
Taps enabled as default
●
××
××
3
CategoryDescriptionComputer models equipped
with an AMD processor
Multi-touch gestures
●
enabled
Ability to turn on and off
●
Support for Microsoft®
●
Windows® 8.1 modern
TouchPad gestures
Support for PS/2, SMBus
●
Default on for 2-finger scroll
●
and pinch
Computer models equipped
with an Intel processor
Power requirementsSupport for 65-W HP Smart
adapter (non-PFC, EM, 3-wire,
4.5-mm) and 45-W HP Smart
adapter (non-PFC, RC, 3-wire,
4.5-mm) AC adapters
Support for a 3-cell, 43-WHr,
2.83-AHr, Li-ion battery
(includes cable)
SecuritySupport for security cable lock
Support for Trust Platfom
Module (TPM)
Operating systemMicrosoft Windows 8.1 Standard××
ServiceabilityEnd user replaceable parts:
AC adapter
××
××
××
4Chapter 1 Product description
2External component identification
Display
ItemComponentDescription
(1)WLAN antennas (2)*Send and receive wireless signals to communicate
with WLANs.
(2)Internal microphones (2)Record sound.
(3)Webcam lightOn: The webcam is in use.
(4)WebcamRecords video and captures photographs. Some models
allow you to video conference and chat online using
streaming video. To use the webcam, from the Start screen,
type camera, and then select Camera from the list
of applications.
(5)Windows buttonReturns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows button again will return you to
the previous screen.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the
Environmental Notices
and then select the HP Support Assistant app.
that applies to your country or region. To access this guide, from the Start screen, type support,
Regulatory, Safety, and
Display5
Buttons and speakers
ItemComponentDescription
(1)Power button
(2)Speakers (2)Produce sound.
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button briefly to
●
initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button down for at least 5 seconds to turn off
the computer.
To learn more about your power settings, see your power
options. From the Start screen, type power, select Power
and sleep settings, and then select Power and sleep from the
list of applications.
6Chapter 2 External component identification
Keys
ItemComponentDescription
(1)esc keyDisplays system information when pressed in combination
with the fn key.
(2)fn keyExecutes frequently used system functions when pressed in
combination with the b key or the esc key.
(3)Windows keyReturns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows key again will return you to
the previous screen.
(4)Action keysExecute frequently used system functions.
Keys7
Lights
ItemComponentDescription
(1)Power light
(2)Caps lock lightOn: Caps lock is on, which switches the keys to all
(3)Mute light
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a
●
powersaving state. The computer shuts off power to the
display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation is
●
a power-saving state that uses the least amount of
power.
capital letters.
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
8Chapter 2 External component identification
TouchPad
ItemComponentDescription
(1)TouchPad zoneReads your finger gestures to move the pointer or activate
items on the screen.
NOTE: The TouchPad also supports edge-swipe gestures.
(2)Left TouchPad buttonFunctions like the left button on an external mouse.
(3)Right TouchPad buttonFunctions like the right button on an external mouse.
TouchPad9
Left side
ItemComponentDescription
(1)Power button
(2)Vents (2)Enable airflow to cool internal components.
(3)USB 2.0 portConnects an optional USB device, such as a keyboard,
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button briefly to
●
initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button down for at least 5 seconds to turn off
the computer.
To learn more about your power settings, see your power
options. From the Start screen, type power, select Power
and sleep settings, and then select Power and sleep from the
list of applications.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
mouse, external drive, printer, scanner or USB hub.
(4)Audio-out (headphone)/Audio-in
(microphone) jack
10Chapter 2 External component identification
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does not
support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices
this guide, from the Start screen, type support, and then
select the HP Support Assistant app.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
. To access
ItemComponentDescription
(5)Volume buttonControls speaker volume.
Right side
ItemComponentDescription
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
To decrease speaker volume, press the – edge of the button.
To increase speaker volume, press the + edge of the button.
(1)Hard drive light
(2)Memory card readerReads optional memory cards that store, manage, share, or
(3)USB 3.0 ports (2)Each USB 3.0 port connects an optional USB device, such
(4)HDMI portConnects an optional video or audio device, such as a
(5)RJ-45 (network) jack/status lightsConnects a network cable.
(6)AC adapter light
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
●
hard drive.
access information.
To insert a card: Hold the card label-side up, with connectors
facing the slot, insert the card into the slot, and then push in
on the card until it is firmly seated.
To remove a card:
Press in on the card it until it pops out.
as a keyboard, mouse, external drive, printer, scanner or
USB hub.
highdefinition television, any compatible digital or audio
component, or a high-speed HDMI device.
White: The network is connected.
●
Amber: Activity is occurring on the network.
●
On: The AC adapter is connected and the battery
●
is charged.
Off: The computer is using battery power.
●
Right side11
Bottom
ItemComponentDescription
(7)Power connectorConnects an AC adapter.
(8)Security cable slotAttaches an optional security cable to the computer.
The security cable is designed to act as a deterrent, but it
may not prevent the computer from being mishandled or
stolen.
ItemComponentDescription
(1)Vents (2)Enable airflow to cool internal components.
(2)Speakers (2)Produce sound.
12Chapter 2 External component identification
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
3Illustrated parts catalog
NOTE:HP continually improves and changes product parts. For complete and current information
on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region,
and then follow the on-screen instructions.
Locating the serial number, product number, and model
number
The product name (1), serial number (2), product number (3), warranty information (4), and model
name (5) are located on the bottom of the computer. You may need this information when you travel
internationally or when you contact support.
Locating the serial number, product number, and model number13
Computer major components
14Chapter 3 Illustrated parts catalog
ItemComponentSpare part number
(1)Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly
spare part information, see Display assembly components on page 18.
(2)TouchPad (includes cable):
For use only on computer models equipped with an AMD processor774393-001
For use only on computer models equipped with an Intel processor783028-001
(3)Keyboard/top cover (includes keyboard cable):
For use on all computer models:
For use in Canada767823-DB1
For use in the Czech Republic and Slovakia767823-FL1
For use in Denmark, Finland, and Norway767823-DH1
For use in France767823-051
For use in Germany767823-041
For use in Latin America767823-161
For use in the Netherlands767823-B31
For use in Russia767823-251
For use in Spain767823-071
For use in Switzerland767823-BG1
For use in the United Kingdom and Singapore767823-031
For use in the United States767823-001
For use only on computer models equipped with an Intel processor:
For use in Belgium767823-A41
For use in Bulgaria767823-261
For use in Greece767823-151
For use in Hungary767823-211
For use in Israel767823-BB1
For use in Italy767823-061
For use in Portugal767823-131
For use in Romania767823-271
For use in Saudi Arabia767823-171
For use in Slovenia767823-BA1
For use in Turkey767823-141
(4)Fan (includes cable)768021-001
(5)System board (includes a graphics subsystem with UMA memory and replacement thermal material):
Computer major components15
ItemComponentSpare part number
Equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor
(1600-MHz FSB, 2.00-MB L2 cache, quad core, 15 W) and the Windows 8 Standard
operating system
Equipped with an AMD A8-6410 2.00-GHz (SC turbo up to 2.40-GHz) processor
(1600-MHz FSB, 2.00-MB L2 cache, quad core, 15 W) and a non-Windows 8
Standard operating system
Equipped with an AMD A6-6310 1.80-GHz (SC turbo up to 2.40-GHz) processor
(1600-MHz FSB, 2.00-MB L2 cache, quad core, 15 W), a graphics subsystem with
UMA memory, and the Windows 8 Standard operating system
Equipped with an AMD A6-6310 1.80-GHz (SC turbo up to 2.40-GHz) processor
(1600-MHz FSB, 2.00-MB L2 cache, quad core, 15 W), a graphics subsystem with
UMA memory, and a non-Windows 8 operating system
Equipped with an Intel Core i5-4210U 1.70-GHz (SC turbo up to 2.70-GHz)
processor (1600-MHz FSB, 3.00-MB L3 cache, dual core, 15 W) and the Windows 8
Standard operating system
Equipped with an Intel Core i5-4210U 1.70-GHz (SC turbo up to 2.70-GHz)
processor (1600-MHz FSB, 3.00-MB L3 cache, dual core, 15 W) and a nonWindows 8 operating system
Equipped with an Intel Core i3-4030U 1.90-GHz processor (1600-MHz FSB, 3.00-MB
L3 cache, dual core, 15 W) and the Windows 8 Standard operating system
Equipped with an Intel Core i3-4030U 1.90-GHz processor (1600-MHz FSB, 3.00-MB
L3 cache, dual core, 15 W) and a non-Windows 8 operating system
(6)Heat sink (includes replacement thermal material and 4 captive screws, secured by C-clips):
769075-501
769075-001
769076-501
769076-001
767820-501
767820-001
767822-501
767822-001
For use only on computer models equipped with an AMD processor769236-001
For use only on computer models equipped with an Intel processor768022-001
(7)Audio/USB board (includes audio jack, cable, and USB port)768011-001