HP Pavilion Gaming 16 Users guide
Maintenance and Service Guide
SUMMARY
This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.
© Copyright 2020 HP Development Company,
L.P.
Bluetooth is a trademark owned by its
proprietor and used by HP Inc. under license.
Intel, Core, and Optane are trademarks of Intel
Corporation or its subsidiaries in the U.S.
and/or other countries. NVIDIA, GeForce, and
Optimus are trademarks and/or registered
trademarks of NVIDIA Corporation in the U.S.
and other countries. SDHC, SDXC, and microSD
are trademarks or registered trademarks of
SD-3C LLC. Microsoft and Windows are either
registered trademarks or trademarks of
Microsoft Corporation in the United States
and/or other countries. USB Type-C® is a
registered trademark of USB Implementers
Forum. DisplayPort™ and the DisplayPort™
logo are trademarks owned by the Video
Electronics Standards Association (VESA®) in
the United States and other countries. Miracast
is a registered trademark of Wi-Fi Alliance.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees may apply and
additional requirements may apply over time
for updates. Go to http://www.microsoft.com
for details.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to nd your product. Then select
User Guides.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
First Edition: May 2020
Document Part Number: L90513-001
Important Notice about Customer Self-Repair Parts
Your computer includes Customer Self-Repair parts and parts that should be accessed by only an authorized
service provider.
IMPORTANT: See "Removal and replacement procedures for Customer Self-Repair parts" for details.
Accessing parts described in "Removal and replacement procedures for authorized service provider parts" can
damage the computer or void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
Reduce the possibility of heat-related injuries or of overheating the computer by following the practices
described.
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, at
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits dened by applicable safety standards.
v
vi Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Components .................................................................................................................................................. 5
Right side ............................................................................................................................................................... 5
Left side ................................................................................................................................................................. 6
Display .................................................................................................................................................................... 7
Low blue light mode (select products only) ........................................................................................ 7
Keyboard area ........................................................................................................................................................ 8
Touchpad settings ............................................................................................................................... 8
Lights ................................................................................................................................................... 9
Button ................................................................................................................................................ 10
Special keys ....................................................................................................................................... 11
Bottom ................................................................................................................................................................. 12
Rear ...................................................................................................................................................................... 12
Labels ................................................................................................................................................................... 13
3 Illustrated parts catalog .............................................................................................................................. 15
Computer major components .............................................................................................................................. 15
Display assembly subcomponents ...................................................................................................................... 17
Cables ................................................................................................................................................................... 19
Miscellaneous parts ............................................................................................................................................. 19
4 Removal and replacement procedures preliminary requirements .................................................................... 23
Tools required ...................................................................................................................................................... 23
Service considerations ......................................................................................................................................... 23
Plastic parts ....................................................................................................................................... 23
Cables and connectors ...................................................................................................................... 23
Drive handling ................................................................................................................................... 23
Workstation guidelines ..................................................................................................................... 24
Electrostatic discharge information .................................................................................................................... 24
Generating static electricity .............................................................................................................. 25
Preventing electrostatic damage to equipment ............................................................................... 25
Personal grounding methods and equipment .................................................................................. 26
Grounding the work area ................................................................................................................... 26
Recommended materials and equipment ........................................................................................ 26
Packaging and transporting guidelines .............................................................................................................. 27
vii
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 29
Component replacement procedures .................................................................................................................. 29
Preparation for disassembly ............................................................................................................. 29
Bottom cover ..................................................................................................................................... 29
Memory modules ............................................................................................................................... 30
Solid-state drive ................................................................................................................................ 32
Hard drive .......................................................................................................................................... 33
6 Removal and replacement procedures for authorized service provider parts .................................................... 37
Component replacement procedures .................................................................................................................. 37
Battery ............................................................................................................................................... 37
WLAN module .................................................................................................................................... 38
RJ-45 door ......................................................................................................................................... 40
USB board .......................................................................................................................................... 42
Fans ................................................................................................................................................... 43
Heat sink ............................................................................................................................................ 43
Touchpad ........................................................................................................................................... 45
Power connector cable ...................................................................................................................... 47
System board .................................................................................................................................... 47
Speakers ............................................................................................................................................ 50
Display assembly ............................................................................................................................... 51
Keyboard with top cover ................................................................................................................... 58
7 Using Setup Utility (BIOS) ............................................................................................................................. 61
Starting Setup Utility (BIOS) ................................................................................................................................ 61
Updating Setup Utility (BIOS) .............................................................................................................................. 61
Determining the BIOS version ........................................................................................................... 61
Preparing for a BIOS update .............................................................................................................. 62
Downloading a BIOS update ........................................................................................... 62
Installing a BIOS update .................................................................................................. 62
8 Backing up, restoring, and recovering ........................................................................................................... 65
Backing up information and creating recovery media ........................................................................................ 65
Using Windows tools ......................................................................................................................... 65
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) ..... 65
Restoring and recovery ........................................................................................................................................ 66
Restoring, resetting, and refreshing using Windows tools .............................................................. 66
Recovering using HP Recovery media ............................................................................................... 66
Changing the computer boot order ................................................................................................... 66
Using HP Sure Recover (select products only) .................................................................................. 67
viii
9 Using HP PC Hardware Diagnostics ................................................................................................................ 69
Using HP PC Hardware Diagnostics Windows (select products only) ................................................................. 69
Using an HP PC Hardware Diagnostics Windows hardware failure ID code ...................................... 69
Accessing HP PC Hardware Diagnostics Windows ............................................................................ 69
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support .............. 69
Accessing HP PC Hardware Diagnostics Windows from Support Assistant ................... 70
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 70
Downloading the latest HP PC Hardware Diagnostics Windows version from HP ......... 70
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store ..... 70
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 70
Installing HP PC Hardware Diagnostics Windows ............................................................................. 71
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 71
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code ............................................. 71
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 71
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 72
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 72
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 72
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 72
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 73
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 73
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 73
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 73
10 Specications ............................................................................................................................................ 75
Computer specications ...................................................................................................................................... 75
40.9 cm (16.1 in) display specications .............................................................................................................. 76
Solid-state drive specications ........................................................................................................................... 76
11 Power cord set requirements ...................................................................................................................... 79
Requirements for all countries ............................................................................................................................ 79
Requirements for specic countries and regions ................................................................................................ 79
12 Recycling .................................................................................................................................................. 81
Index ............................................................................................................................................................. 83
ix
x
1 Product description
This table provides detailed product information.
Table 1-1 Product components and their descriptions
Category Description
Product Name HP Pavilion Gaming 16 Laptop PC
Model number: 16-a000
CTO model number: 16t-a000
Processors 10th Generation Intel® Core™ processors
Intel Core i7-10750H (2.6 GHz [turbo up to 5.0 GHz], 6 cores, 12 MB Intel Smart Cache, 45 W)
Intel Core i5-10300H (2.5 GHz [turbo up to 4.5 GHz], 4 cores, 8 MB Intel Smart Cache, 45 W)
Graphics Internal graphics
Intel UHD Graphics 630
External graphics
NVIDIA® GeForce® RTX 2060 Max-Q with up to 6 GB of dedicated video memory
NVIDIA GeForce GTX 1660Ti Max-Q with up to 6 GB of dedicated video memory
NVIDIA GeForce GTX 1650Ti with up to 4 GB of dedicated video memory
NVIDIA GeForce GTX 1650 with up to 4 GB of dedicated video memory
NVIDIA GeForce GTX 1050 with up to 3 GB of dedicated video memory
Supports Optimus™
Supports HD Decode, DX12, and HDMI
Supports GPS (GPU Performance Scaling)
Supports MR compatible (60 Hz frame rate)
Display 40.9 cm (16.1 in), UWVA, full high denition (FHD) (1920 × 1080), antiglare, WLED, at (3.2 mm), narrow
bezel
45% NTSC, eDP 1.2, 250 nits
72% NTSC, eDP 1.2, 300 nits, 60 Hz
72% NTSC, eDP 1.3 + PSR, 300 nits, 144 Hz
Memory Two customer-accessible memory module slots supporting up to 16 GB of RAM
DDR4-2933 dual-channel support (DDR4-3200 downgrade to 2933)
Supports the following congurations:
● 16 GB (8 × 2)
● 12 GB (8 + 4)
● 8 GB (4 × 2 or 8 × 1)
1
Table 1-1 Product components and their descriptions (continued)
Category Description
Primary storage PCIe, NVMe, M.2 2280 solid-state drives
● 1 TB, PCIe, SS, TLC
● 512 GB, PCIe, TLC
● 512 GB, PCIe, value
● 512 GB, PCIe-3 × 2 × 2 + 32 GB 3D Xpoint Optane™ memory
● 256 GB, PCIe, TLC
● 256 GB, PCIe, value
● 256 GB, PCIe-3 × 2 × 2 + 16 GB 3D Xpoint Optane memory
● 128 GB, PCIe, TLC
Dual storage congurations
256 GB, PCIe, TLC M.2 solid-state drive + 1 TB, 7200 rpm, 7.2 mm, 2.5 in, SATA, hard drive
128 GB, PCIe, TLC M.2 solid-state drive + 1 TB, 7200 rpm, 7.2 mm, 2.5 in, SATA, hard drive
Hard drive, SATA, 6.35 cm (2.5 in.), 7.0 mm (0.28 in.)
1 TB, 7200 rpm
Audio and video Audio brand: B & O
Audio control panel:: B & O Audio Control
Support for HP Audio Boost
Dual speakers
HP TrueVision HD Camera: indicator LED, USB 2.0, HD sensor, f2.0
720p by 30 frames per second
Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise
suppression
RJ-45 (network) jack Integrated 10/100/1000 NIC
Wireless Integrated wireless options with dual antennas (M.2/MIPI/BRI)
Intel Wi-Fi 6 AX201 + Bluetooth® 5 (non-vPro) (802.11ax 2 × 2, MU-MIMO, supporting gigabit le transfer
speeds)
Integrated wireless options with dual antennas (M.2/PCIe)
Realtek RTL8822CE 802.11ac 2 × 2 Wi-Fi + Bluetooth 5 (MU-MIMO supported)
Compatible with Miracast® devices
Media card reader Supports microSD™, SDHC™, SDXC™
Push-push insertion/removal
Ports Hot plug/unplug and autodetect for correct output to wide-aspect vs. standard aspect video
2 Chapter 1 Product description
HDMI v2.0a supporting: up to 4096 × 2160 @ 60 Hz with HDCP 2.2
Audio-out (headphone)/audio-in (microphone) combo jack
Table 1-1 Product components and their descriptions (continued)
Category Description
USB 3.2 Gen 1 Type C (supports data transfer, DisplayPort 1.4 [4096 × 2160 @ 60 Hz] via USB Type-C®
adapter; right side)
(2) USB 3.2 Gen 1 Type A (right and left sides)
RJ-45 (network) jack
AC Smart Pin adapter plug
Keyboard/pointing
devices
Power requirements Battery
Keyboard
Full size, 3-coat paint, island style, with image sensor and numeric keypad, backlit (acid green, ghost white,
ultra violet)
Full size, 3-coat paint, island style, with image sensor and numeric keypad, not backlit (ghost white)
Touchpad
Clickpad with image sensor
Multitouch gestures enabled
Precision touchpad support
Support for Modern Trackpad Gestures
Taps enabled as default
3 cell, 52.5 Whr, polymer polymer, HP Long Life
HP Fast Charge Technology
Smart AC adapters
200 W, slim barrel, PFC, 4.5 mm
150 W, slim barrel, PFC, 4.5 mm
135 W, slim barrel, PFC, 4.5 mm
Power cord
C5, 1 m
C13, 1.0 m
Security Supports Trusted Platform Module (TPM) 2.0, rmware based
Operating system Windows® 10 Home 64
Windows 10 Home 64 Advanced
Windows 10 Home 64 Advanced Single Language
Windows 10 Home 64 High-End Chinese Market CPPP
Windows 10 Home 64 Plus
Windows 10 Home 64 Plus Single Language
Windows 10 Home 64 Plus Single Language Africa Market
Windows 10 Home 64 Plus Single Language APAC EM PPP
3
Table 1-1 Product components and their descriptions (continued)
Category Description
Windows 10 Home 64 Plus Single Language India Market PPP
Windows 10 Home 64 Plus Single Language Indonesia Market PPP
Windows 10 Pro 64
FreeDos 3.0
Serviceability End user replaceable parts
AC adapter
Memory module
Solid-state drive
Hard drive
4 Chapter 1 Product description
2 Components
Your computer features top-rated components. This chapter provides details about your components, where
they are located, and how they work.
Right side
Use the illustration and table to identify the components on the right side of the computer.
Table 2-1 Right-side components and their descriptions
Component Description
(1) Memory card reader Reads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory
card reader.
(2) Audio-out (headphone)/Audio-in (microphone)
combo jack
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional standalone microphones.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,
and Environmental Notices.
To access this guide:
▲ Type HP Documentation in the taskbar search box,
and then select HP Documentation.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
5
Table 2-1 Right-side components and their descriptions (continued)
Component Description
(3) Drive light ● Blinking white: The hard drive is being accessed.
● Amber: HP 3D DriveGuard has temporarily parked the hard
drive.
(4) USB Type-C SuperSpeed port and DisplayPort™
(5) RJ-45 (network) jack/status lights Connects a network cable.
(6) USB SuperSpeed port Connects a USB device, provides high-speed data transfer, and
(7) HDMI port Connects an optional video or audio device, such as a high-
Left side
connector
Connects a USB device, provides high-speed data transfer, and
(for select products) charges small devices when the computer
is on or in Sleep mode.
NOTE: Cables, adapters, or both (purchased separately) might
be required.
- and -
Connects a DisplayPort device that has a USB Type-C connector,
providing display output.
● White: The network is connected.
● Amber: Activity is occurring on the network.
(for select products) charges small devices when the computer
is on or in Sleep mode.
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
Use the illustration and table to identify the components on the left side of the computer.
Table
2-2 Left-side components and their descriptions
Component Description
(1) Power connector Connects an AC adapter.
(2) AC adapter and battey light ● White: The AC adapter is connected and the battery is fully
charged.
● Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
6 Chapter 2 Components
Table 2-2 Left-side components and their descriptions (continued)
Component Description
(3) USB port with HP Sleep and Charge Connects a USB device, provides data transfer, and charges
Display
The computer display can include essential components such as speakers, antennas, cameras, and
microphones.
Low blue light mode (select products only)
Your computer display is shipped from the factory in low blue light mode for improved eye comfort and
safety. Also, blue light mode automatically adjusts blue light emissions when you are using the computer at
night or for reading.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the web at http://www.hp.com/ergo.
● Amber: The AC adapter is connected and the battery is
charging.
● O: The battery is not charging.
small devices, even when the computer is o.
Display 7
Table 2-3 Display components and their descriptions
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
(2) Internal microphones (2) Record sound.
(3) Camera light On: The camera is in use.
(4) Camera Allows you to video chat, record video, and record still images. Some
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
To access this guide:
▲ Type HP Documentation in the taskbar search box, and then select HP Documentation.
Keyboard area
Keyboards can vary by language.
area networks (WLANs).
cameras also allow a facial recognition logon to Windows, instead of
a password logon.
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
Touchpad settings
Use the illustration and table to identify the touchpad components.
To adjust touchpad settings and gestures, or to turn o the touchpad:
1. Type touchpad settings in the taskbar search box, and then press enter.
2. Choose a setting.
To turn on the touchpad:
1. Type touchpad settings in the taskbar search box, and then press enter.
2. Using an external mouse, click the touchpad button.
- or -
▲ Press the Tab key repeatedly until the pointer rests on the touchpad button. Then press the spacebar to
select the button.
8 Chapter 2 Components
Lights
Table 2-4 Touchpad components and their descriptions
Component Description
Touchpad zone Reads your nger gestures to move the pointer or activate items on the
screen.
Use the illustration and table to identify the lights on the computer.
Keyboard area 9
Button
Table 2-5 Lights and their descriptions
Component Description
(1) Power light ● On: The computer is on.
● Blinking (select products only): The computer is in the
Sleep state, a power-saving state. The computer shuts o
power to the display and other unnecessary components.
● O: Depending on your computer model, the computer is
o, in Hibernation, or in Sleep. Hibernation is the powersaving state that uses the least amount of power.
(2) Caps lock light On: Caps lock is on, which switches the key input to all capital
letters.
(2) Mute light ● On: Computer sound is o.
● O: Computer sound is on.
Use the illustration and table to identify the computer button.
Table 2-6 Button and its description
Component Description
(1) Power button ● When the computer is o, press the button briey to turn
10 Chapter 2 Components
on the computer.
● When the computer is on, press the button briey to
initiate Sleep.
● When the computer is in the Sleep state, press the
button briey to exit Sleep (select products only).
Table 2-6 Button and its description (continued)
(2) Speakers (2) Produce sound.
Special keys
Use the illustration and table to identify the special keys.
Component Description
● When the computer is in Hibernation, press the button
briey to exit Hibernation.
IMPORTANT: Pressing and holding down the power button
results in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 10 seconds to turn o the computer.
To learn more about your power settings, see your power
options:
▲ Right-click the Power icon , and then select
Power Options.
Table
2-7 Special keys and their descriptions
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes specic functions when pressed in combination with
another key.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions as dened by the icon
symbols on f1 through f12 function keys.
Keyboard area 11
Table 2-7 Special keys and their descriptions (continued)
Component Description
(5) num lock key Alternates between the navigational and numeric functions on
(6) Integrated numeric keypad A separate keypad to the right of the alphabet keyboard. When
Bottom
Use the illustration and table to identify the bottom component.
the integrated numeric keypad.
num lock is pressed, the keypad can be used like an external
numeric keypad.
NOTE: If the keypad function is active when the computer is
turned o, that function is reinstated when the computer is
turned back on.
Table 2-8 Bottom component and its description
Component Description
Vent Enables airow to cool internal components.
Rear
Use the illustration and table to identify the component on the rear of the computer.
12 Chapter 2 Components
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to
cycle on and o during routine operation.
Labels
Table 2-9 Rear component and its description
Component Description
Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to
cycle on and o during routine operation.
The labels axed to the computer provide information that you might need when you troubleshoot system
problems or travel internationally with the computer. Labels can be in paper form or imprinted on the product.
IMPORTANT: Check the following locations for the labels described in this section: the bottom of the
computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a
tablet kickstand.
● Service label—Provides important information to identify your computer. When contacting support, you
might be asked for the serial number, the product number, or the model number. Locate this
information before you contact support.
Your service label information order may vary by country and might not include the wording "Model" due
to the country regulation.
Table
2-10 Service label components
Component
(1) HP product name
(2) Model number
(3) Warranty period
(4) Product ID
(5) Serial number
● Regulatory label(s)—Provide(s) regulatory information about the computer.
● Wireless certication label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
Labels 13
14 Chapter 2 Components
3 Illustrated parts catalog
Use this table to determine the spare parts that are available for the computer.
Computer major components
To identify the computer major components, use this illustration and table.
NOTE: HP continually improves and changes product parts. For complete and current information about
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
NOTE: Details about your computer, including model, serial number, product key, and length of warranty,
are on the service tag at the bottom of your computer.
Computer major components 15
Table 3-1 Computer major component descriptions and part numbers
Item Component Spare part number
(1) Display assembly
NOTE: Spare parts are available for display assemblies only at the subcomponent level.
(2) Top cover with keyboard
NOTE: For a detailed list of keyboard country codes, see Keyboard with top cover on page 58
Ghost white, not backlit M02037-xx1
Ultra violet, backlit M02038-xx1
Acid green, backlit M02039-xx1
Ghost white, backlit M02040-xx1
(3) Touchpad
NOTE: The touchpad cable is available as spare part number M02049-001.
(4a) Hard drive (1 TB, 7200 rpm) L06427-855
(4b) Hard drive cable M02050-001
(4c) Hard drive bracket not available as a
(5) Fans L72702-001
(6) Heat sink
NOTE: Heat sink thermal pads are available as spare part number M03600-001.
not available as a
spare part
M02058-001
spare part
For use in models with RTX 2060 and GTX 1660Ti graphics M02064-001
For use in models with GTX 1650Ti/1650 graphics M02063-001
For use in models with GTX 1050 graphics M02062-001
(7) Power connector cable
For use in 200 W models L72704-001
For use in 150 W and 135 W models L72703-001
(8) System board (includes integrated processor and replacement thermal material)
All system boards use the following part numbers:
xxxxxx-001: Non-Windows operating system
xxxxxx-601: Windows 10 operating system
Intel Core i7-10750H processor with GeForce RTX 2060, 6 GB discrete graphics M04833-xx1
Intel Core i7-10750H processor with GeForce GTX 1660Ti, 6 GB discrete graphics M02036-xx1
Intel Core i7-10750H processor with GeForce GTX 1650Ti, 4 GB discrete graphics M02035-xx1
Intel Core i5-10300H processor with GeForce RTX 2060 MQ, 6 GB discrete graphics M09550-xx1
Intel Core i5-10300H processor with GeForce GTX 1660Ti, 6 GB discrete graphics M04832-xx1
Intel Core i5-10300H processor with GeForce GTX 1650Ti, 4 GB discrete graphics M02034-xx1
Intel Core i5-10300H processor with GeForce GTX 1650, 4 GB discrete graphics M02033-xx1
16 Chapter 3 Illustrated parts catalog
Table 3-1 Computer major component descriptions and part numbers (continued)
Item Component Spare part number
Intel Core i5-10300H processor with GeForce GTX 1050, 3 GB discrete graphics M02032-xx1
(9) WLAN module xxxxxx-001
Realtek RTL8822CE 802.11ac 2 × 2 Wi-Fi + Bluetooth 5 L44796-005
Intel Wi-Fi 6 AX201 + Bluetooth® 5 (non-vPro) (802.11ax 2 × 2) L57250-005
(10) Solid-state drive
NOTE: Solid-state drive protective shielding is available as spare part number M13006-001.
1 TB, PCIe, TLC L85348-005
512 GB, PCIe, TLC L85360-005
512 GB, PCIe, value L85364-005
512 GB, PCIe + 32 GB Optane memory L85366-005
256 GB, PCIe, TLC L85350-005
256 GB, PCIe, value L85354-005
256 GB, PCIe + 16 GB Optane memory L85356-005
128 GB, PCIe M06792-005
(11) Memory module
8 GB L46598-005
4 GB L83673-005
(12) USB board
NOTE: The USB board cable is available as spare part number M02048-001.
Acid green M02055-001
Ultra violet M02056-001
Ghose white M02057-001
(13) Battery (3 cell, 52 Whr) L48495-005
(14) Speakers M02060-001
(15) RJ-45 door M03599-001
(16) Bottom cover
Ghost white M02045-001
Acid green/ultra violet M02046-001
Display assembly subcomponents
To identify the display assembly subcomponents, use this illustration and table.
Display assembly subcomponents 17
Table 3-2 Display component descriptions and part numbers
Item Component Spare part number
(1) Display bezel M02047-001
(2) Display panel
NOTE: Display panel adhesive is available as spare part number M03601-001.
250 nits M02080-001
300 nits, 60 Hz M02081-001
300 nits, 144 Hz M02082-001
(3) Hinges (left and right) M02054-001
(4) Camera module M02061-001
(5) Display/camera cable
For use with 60 Hz displays M02051-001
For use with 144 Hz displays M02052-001
(6) Wireless antennas (dual) M02041-001
(7) Display back cover
Acid green M02042-001
Ultra violet M02043-001
Ghost white M02044-001
18 Chapter 3 Illustrated parts catalog
Cables
To identify the cables, use this illustration and table.
Table 3-3 Cable descriptions and part numbers
Item Component Spare part number
(1) Touchpad cable M02049-001
(2) USB board cable M02048-001
(3) Hard drive connector cable M02050-001
(4) Power connector cable
For use in 135 W and 150 W models L72703-001
For use in 200 W models L72704-001
Miscellaneous parts
To identify the miscellaneous parts, use this table.
Table
3-4 Miscellaneous part descriptions and part numbers
Component Spare part number
Smart AC adapters (PRF, slim, 4.5 mm)
200 W L00818-850
150 W L32661-001
135 W L15534-001
Screw Kit M02059-001
HP USB External DVD-RW Drive 747080-001
HDMI-to-VGA Adapter 701943-001
HP Pavilion 400 Gaming Headset L29005-001
Cables 19
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