HP Pavilion Gaming 16 Users guide

Maintenance and Service Guide

SUMMARY

This guide provides information about spare parts, removal and replacement of parts, security, backing up, and more.

© Copyright 2020 HP Development Company,

L.P.

Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel, Core, and Optane are trademarks of Intel Corporation or its subsidiaries in the U.S. and/or other countries. NVIDIA, GeForce, and Optimus are trademarks and/or registered trademarks of NVIDIA Corporation in the U.S. and other countries. SDHC, SDXC, and microSD are trademarks or registered trademarks of SD-3C LLC. Microsoft and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. USB Type-C® is a registered trademark of USB Implementers Forum. DisplayPort™ and the DisplayPort™ logo are trademarks owned by the Video Electronics Standards Association (VESA®) in the United States and other countries. Miracast is a registered trademark of Wi-Fi Alliance.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: May 2020

Document Part Number: L90513-001

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Not all features are available in all editions or versions of Windows. Systems may require upgraded and/or separately purchased hardware, drivers, software or BIOS update to take full advantage of Windows functionality. Windows 10 is automatically updated, which is always enabled. ISP fees may apply and additional requirements may apply over time for updates. Go to http://www.microsoft.com for details.

To access the latest user guides, go to http://www.hp.com/support, and follow the instructions to nd your product. Then select

User Guides.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Important Notice about Customer Self-Repair Parts

Your computer includes Customer Self-Repair parts and parts that should be accessed by only an authorized service provider.

IMPORTANT: See "Removal and replacement procedures for Customer Self-Repair parts" for details.

Accessing parts described in "Removal and replacement procedures for authorized service provider parts" can damage the computer or void your warranty.

iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice

Reduce the possibility of heat-related injuries or of overheating the computer by following the practices described.

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits de ned by applicable safety standards.

v

vi Safety warning notice

Table of contents

1 Product description .......................................................................................................................................	1
2 Components ..................................................................................................................................................	5
Right side ...............................................................................................................................................................	5
Left side .................................................................................................................................................................	6
Display ....................................................................................................................................................................	7
Low blue light mode (select products only) ........................................................................................	7
Keyboard area ........................................................................................................................................................	8
Touchpad settings ...............................................................................................................................	8
Lights ...................................................................................................................................................	9
Button ................................................................................................................................................	10
Special keys .......................................................................................................................................	11
Bottom .................................................................................................................................................................	12
Rear ......................................................................................................................................................................	12
Labels ...................................................................................................................................................................	13
3 Illustrated parts catalog ..............................................................................................................................	15
Computer major components ..............................................................................................................................	15
Display assembly subcomponents ......................................................................................................................	17
Cables ...................................................................................................................................................................	19
Miscellaneous parts .............................................................................................................................................	19
4 Removal and replacement procedures preliminary requirements ....................................................................	23
Tools required ......................................................................................................................................................	23
Service considerations .........................................................................................................................................	23
Plastic parts .......................................................................................................................................	23
Cables and connectors ......................................................................................................................	23
Drive handling ...................................................................................................................................	23
Workstation guidelines .....................................................................................................................	24
Electrostatic discharge information ....................................................................................................................	24
Generating static electricity ..............................................................................................................	25
Preventing electrostatic damage to equipment ...............................................................................	25
Personal grounding methods and equipment ..................................................................................	26
Grounding the work area ...................................................................................................................	26
Recommended materials and equipment ........................................................................................	26
Packaging and transporting guidelines ..............................................................................................................	27

vii

5 Removal and replacement procedures for Customer Self-Repair parts .............................................................	29
Component replacement procedures ..................................................................................................................	29
Preparation for disassembly .............................................................................................................	29
Bottom cover .....................................................................................................................................	29
Memory modules ...............................................................................................................................	30
Solid-state drive ................................................................................................................................	32
Hard drive ..........................................................................................................................................	33
6 Removal and replacement procedures for authorized service provider parts ....................................................	37
Component replacement procedures ..................................................................................................................	37
Battery ...............................................................................................................................................	37
WLAN module ....................................................................................................................................	38
RJ-45 door .........................................................................................................................................	40
USB board ..........................................................................................................................................	42
Fans ...................................................................................................................................................	43
Heat sink ............................................................................................................................................	43
Touchpad ...........................................................................................................................................	45
Power connector cable ......................................................................................................................	47
System board ....................................................................................................................................	47
Speakers ............................................................................................................................................	50
Display assembly ...............................................................................................................................	51
Keyboard with top cover ...................................................................................................................	58
7 Using Setup Utility (BIOS) .............................................................................................................................	61
Starting Setup Utility (BIOS) ................................................................................................................................	61
Updating Setup Utility (BIOS) ..............................................................................................................................	61
Determining the BIOS version ...........................................................................................................	61
Preparing for a BIOS update ..............................................................................................................	62
Downloading a BIOS update ...........................................................................................	62
Installing a BIOS update ..................................................................................................	62
8 Backing up, restoring, and recovering ...........................................................................................................	65
Backing up information and creating recovery media ........................................................................................	65
Using Windows tools .........................................................................................................................	65
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) .....	65
Restoring and recovery ........................................................................................................................................	66
Restoring, resetting, and refreshing using Windows tools ..............................................................	66
Recovering using HP Recovery media ...............................................................................................	66
Changing the computer boot order ...................................................................................................	66
Using HP Sure Recover (select products only) ..................................................................................	67

viii

9 Using HP PC Hardware Diagnostics ................................................................................................................	69
Using HP PC Hardware Diagnostics Windows (select products only) .................................................................	69
Using an HP PC Hardware Diagnostics Windows hardware failure ID code ......................................	69
Accessing HP PC Hardware Diagnostics Windows ............................................................................	69
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support ..............	69
Accessing HP PC Hardware Diagnostics Windows from Support Assistant ...................	70
Downloading HP PC Hardware Diagnostics Windows .......................................................................	70
Downloading the latest HP PC Hardware Diagnostics Windows version from HP .........	70
Downloading the HP PC Hardware Diagnostics Windows from the Microsoft Store .....	70
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) .....................................................................................................	70
Installing HP PC Hardware Diagnostics Windows .............................................................................	71
Using HP PC Hardware Diagnostics UEFI .............................................................................................................	71
Using an HP PC Hardware Diagnostics UEFI hardware failure ID code .............................................	71
Starting HP PC Hardware Diagnostics UEFI .......................................................................................	71
Downloading HP PC Hardware Diagnostics UEFI to a USB flash drive ..............................................	72
Downloading the latest HP PC Hardware Diagnostics UEFI version ..............................	72
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) .....................................................................................................	72
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) .............................................	72
Downloading Remote HP PC Hardware Diagnostics UEFI .................................................................	73
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version .................	73
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................	73
Customizing Remote HP PC Hardware Diagnostics UEFI settings ....................................................	73
10 peci c tions ............................................................................................................................................	75
Computer speci cations ......................................................................................................................................	75
40.9 cm (16.1 in) display speci cations ..............................................................................................................	76
Solid-state drive speci cations ...........................................................................................................................	76
11 Power cord set requirements ......................................................................................................................	79
Requirements for all countries ............................................................................................................................	79
Requirements for speci c countries and regions ................................................................................................	79
12 Recycling ..................................................................................................................................................	81
Index .............................................................................................................................................................	83

ix

x

1Product description

This table provides detailed product information.

Table 1-1 Product components and their descriptions

Category	Description
Product Name	HP Pavilion Gaming 16 Laptop PC
	Model number: 16-a000
	CTO model number: 16t-a000
Processors	10th Generation Intel® Core™ processors
	Intel Core i7-10750H (2.6 GHz [turbo up to 5.0 GHz], 6 cores, 12 MB Intel Smart Cache, 45 W)
	Intel Core i5-10300H (2.5 GHz [turbo up to 4.5 GHz], 4 cores, 8 MB Intel Smart Cache, 45 W)
Graphics	Internal graphics
	Intel UHD Graphics 630
	External graphics
	NVIDIA® GeForce® RTX 2060 Max-Q with up to 6 GB of dedicated video memory
	NVIDIA GeForce GTX 1660Ti Max-Q with up to 6 GB of dedicated video memory
	NVIDIA GeForce GTX 1650Ti with up to 4 GB of dedicated video memory
	NVIDIA GeForce GTX 1650 with up to 4 GB of dedicated video memory
	NVIDIA GeForce GTX 1050 with up to 3 GB of dedicated video memory
	Supports Optimus™
	Supports HD Decode, DX12, and HDMI
	Supports GPS (GPU Performance Scaling)
	Supports MR compatible (60 Hz frame rate)
Display	40.9 cm (16.1 in), UWVA, full high de nition (FHD) (1920 × 1080), antiglare, WLED, t (3.2 mm), narrow
	bezel
	45% NTSC, eDP 1.2, 250 nits
	72% NTSC, eDP 1.2, 300 nits, 60 Hz
	72% NTSC, eDP 1.3 + PSR, 300 nits, 144 Hz
Memory	Two customer-accessible memory module slots supporting up to 16 GB of RAM
	DDR4-2933 dual-channel support (DDR4-3200 downgrade to 2933)
	Supports the following con gurations
	● 16 GB (8 × 2)
	● 12 GB (8 + 4)
	● 8 GB (4 × 2 or 8 × 1)

1

Table 1-1 Product components and their descriptions (continued)

Category	Description
Primary storage	PCIe, NVMe, M.2 2280 solid-state drives
	●	1 TB, PCIe, SS, TLC
	●	512 GB, PCIe, TLC
	●	512 GB, PCIe, value
	●	512 GB, PCIe-3 × 2 × 2 + 32 GB 3D Xpoint Optane™ memory
	●	256 GB, PCIe, TLC
	●	256 GB, PCIe, value
	●	256 GB, PCIe-3 × 2 × 2 + 16 GB 3D Xpoint Optane memory
	●	128 GB, PCIe, TLC
	Dual storage con gur tions
	256 GB, PCIe, TLC M.2 solid-state drive + 1 TB, 7200 rpm, 7.2 mm, 2.5 in, SATA, hard drive
	128 GB, PCIe, TLC M.2 solid-state drive + 1 TB, 7200 rpm, 7.2 mm, 2.5 in, SATA, hard drive
	Hard drive, SATA, 6.35 cm (2.5 in.), 7.0 mm (0.28 in.)
	1 TB, 7200 rpm
Audio and video	Audio brand: B & O
	Audio control panel:: B & O Audio Control
	Support for HP Audio Boost
	Dual speakers
	HP TrueVision HD Camera: indicator LED, USB 2.0, HD sensor, f2.0
	720p by 30 frames per second
	Dual-array digital microphone with appropriate software: beam forming, echo cancellation, noise
	suppression
RJ-45 (network) jack	Integrated 10/100/1000 NIC
Wireless	Integrated wireless options with dual antennas (M.2/MIPI/BRI)
	Intel Wi-Fi 6 AX201 + Bluetooth® 5 (non-vPro) (802.11ax 2 × 2, MU-MIMO, supporting gigabit le transfer
	speeds)
	Integrated wireless options with dual antennas (M.2/PCIe)
	Realtek RTL8822CE 802.11ac 2 × 2 Wi-Fi + Bluetooth 5 (MU-MIMO supported)
	Compatible with Miracast® devices
Media card reader	Supports microSD™, SDHC™, SDXC™
	Push-push insertion/removal
Ports	Hot plug/unplug and autodetect for correct output to wide-aspect vs. standard aspect video
	HDMI v2.0a supporting: up to 4096 × 2160 @ 60 Hz with HDCP 2.2
	Audio-out (headphone)/audio-in (microphone) combo jack

2Chapter 1 Product description

Table 1-1 Product components and their descriptions (continued)

	Category	Description
		USB 3.2 Gen 1 Type C (supports data transfer, DisplayPort 1.4 [4096 × 2160 @ 60 Hz] via USB Type-C®
		adapter; right side)
		(2) USB 3.2 Gen 1 Type A (right and left sides)
		RJ-45 (network) jack
		AC Smart Pin adapter plug
	Keyboard/pointing	Keyboard
	devices
		Full size, 3-coat paint, island style, with image sensor and numeric keypad, backlit (acid green, ghost white,
		ultra violet)
		Full size, 3-coat paint, island style, with image sensor and numeric keypad, not backlit (ghost white)
		Touchpad
		Clickpad with image sensor
		Multitouch gestures enabled
		Precision touchpad support
		Support for Modern Trackpad Gestures
		Taps enabled as default
	Power requirements	Battery
		3 cell, 52.5 Whr, polymer polymer, HP Long Life
		HP Fast Charge Technology
		Smart AC adapters
		200 W, slim barrel, PFC, 4.5 mm
		150 W, slim barrel, PFC, 4.5 mm
		135 W, slim barrel, PFC, 4.5 mm
		Power cord
		C5, 1 m
		C13, 1.0 m
	Security	Supports Trusted Platform Module (TPM) 2.0, rmware based
	Operating system	Windows® 10 Home 64
		Windows 10 Home 64 Advanced
		Windows 10 Home 64 Advanced Single Language
		Windows 10 Home 64 High-End Chinese Market CPPP
		Windows 10 Home 64 Plus
		Windows 10 Home 64 Plus Single Language
		Windows 10 Home 64 Plus Single Language Africa Market
		Windows 10 Home 64 Plus Single Language APAC EM PPP

3

Table 1-1 Product components and their descriptions (continued)

Category	Description
	Windows 10 Home 64 Plus Single Language India Market PPP
	Windows 10 Home 64 Plus Single Language Indonesia Market PPP
	Windows 10 Pro 64
	FreeDos 3.0
Serviceability	End user replaceable parts
	AC adapter
	Memory module
	Solid-state drive
	Hard drive

4Chapter 1 Product description

2Components

Your computer features top-rated components. This chapter provides details about your components, where they are located, and how they work.

Right side

Use the illustration and table to identify the components on the right side of the computer.

Table 2-1 Right-side components and their descriptions

Component		Description
(1)	Memory card reader	Reads optional memory cards that enable you to store, manage,
		share, or access information.
		To insert a card:
		1.	Hold the card label-side up, with connectors facing the
			computer.
		2.	Insert the card into the memory card reader, and then
			press in on the card until it is rmly seated.
		To remove a card:
		▲	Press in on the card, and then remove it from the memory
			card reader.
(2)	Audio-out (headphone)/Audio-in (microphone)	Connects optional powered stereo speakers, headphones,
	combo jack	earbuds, a headset, or a television audio cable. Also connects an
		optional headset microphone. This jack does not support
		optional standalone microphones.
		WARNING! To reduce the risk of personal injury, adjust the
		volume before putting on headphones, earbuds, or a headset.
		For additional safety information, see the Regulatory, Safety,
		and Environmental Notices.
		To access this guide:
		▲	Type HP Documentation in the taskbar search box,
			and then select HP Documentation.

NOTE: When a device is connected to the jack, the computer speakers are disabled.

5

Table 2-1 Right-side components and their descriptions (continued)

Component		Description
(3)	Drive light	●	Blinking white: The hard drive is being accessed.
		●	Amber: HP 3D DriveGuard has temporarily parked the hard
			drive.
(4)	USB Type-C SuperSpeed port and DisplayPort™	Connects a USB device, provides high-speed data transfer, and
	connector	(for select products) charges small devices when the computer
		is on or in Sleep mode.
		NOTE: Cables, adapters, or both (purchased separately) might
		be required.
		- and -
		Connects a DisplayPort device that has a USB Type-C connector,
		providing display output.
(5)	RJ-45 (network) jack/status lights	Connects a network cable.
		●	White: The network is connected.
		●	Amber: Activity is occurring on the network.
(6)	USB SuperSpeed port	Connects a USB device, provides high-speed data transfer, and
		(for select products) charges small devices when the computer
		is on or in Sleep mode.
(7)	HDMI port	Connects an optional video or audio device, such as a high-
		de	nition television, any compatible digital or audio component,
		or a high-speed igh- e nition Multimedia Interface (HDMI)
		device.

Left side

Use the illustration and table to identify the components on the left side of the computer.

Table 2-2 Left-side components and their descriptions

Component		Description
(1)	Power connector	Connects an AC adapter.
(2)	AC adapter and battey light	●	White: The AC adapter is connected and the battery is fully
			charged.
		●	Blinking white: The AC adapter is disconnected and the
			battery has reached a low battery level.

6Chapter 2 Components

Table 2-2 Left-side components and their descriptions (continued)

Component		Description
		●	Amber: The AC adapter is connected and the battery is
			charging.
		●	O The battery is not charging.
(3)	USB port with HP Sleep and Charge	Connects a USB device, provides data transfer, and charges
		small devices, even when the computer is o .

Display

The computer display can include essential components such as speakers, antennas, cameras, and microphones.

Low blue light mode (select products only)

Your computer display is shipped from the factory in low blue light mode for improved eye comfort and safety. Also, blue light mode automatically adjusts blue light emissions when you are using the computer at night or for reading.

WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is available on the web at http://www.hp.com/ergo.

Display 7

Table 2-3 Display components and their descriptions

Component		Description
(1)	WLAN antennas*	Send and receive wireless signals to communicate with wireless local
		area networks (WLANs).
(2)	Internal microphones (2)	Record sound.
(3)	Camera light	On: The camera is in use.
(4)	Camera	Allows you to video chat, record video, and record still images. Some
		cameras also allow a facial recognition logon to Windows, instead of
		a password logon.

NOTE: Camera functions vary depending on the camera hardware and software installed on your product.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

To access this guide:

▲Type HP Documentation in the taskbar search box, and then select HP Documentation.

Keyboard area

Keyboards can vary by language.

Touchpad settings

Use the illustration and table to identify the touchpad components.

To adjust touchpad settings and gestures, or to turn o the touchpad:

1.Type touchpad settings in the taskbar search box, and then press enter.

2.Choose a setting.

To turn on the touchpad:

1.Type touchpad settings in the taskbar search box, and then press enter.

2.Using an external mouse, click the touchpad button.

- or -

▲Press the Tab key repeatedly until the pointer rests on the touchpad button. Then press the spacebar to select the button.

8Chapter 2 Components

Table 2-4 Touchpad components and their descriptions

Component	Description
Touchpad zone	Reads your nger gestures to move the pointer or activate items on the
	screen.

Lights

Use the illustration and table to identify the lights on the computer.

Keyboard area

9

Table 2-5 Lights and their descriptions

Component		Description
(1)	Power light	●	On: The computer is on.
		●	Blinking (select products only): The computer is in the
			Sleep state, a power-saving state. The computer shuts o
			power to the display and other unnecessary components.
		●	O Depending on your computer model, the computer is
			o , in Hibernation, or in Sleep. Hibernation is the power-
			saving state that uses the least amount of power.
(2)	Caps lock light	On: Caps lock is on, which switches the key input to all capital
		letters.
(2)	Mute light	●	On: Computer sound is o .
		●	O Computer sound is on.

Button

Use the illustration and table to identify the computer button.

Table 2-6 Button and its description

	Component	Description
(1)	Power button	●	When the computer is o , press the button briefly to turn
			on the computer.
		●	When the computer is on, press the button briefly to
			initiate Sleep.
		●	When the computer is in the Sleep state, press the
			button briefly to exit Sleep (select products only).

10 Chapter 2 Components

Table 2-6 Button and its description (continued)

	Component	Description
		●	When the computer is in Hibernation, press the button
			briefly to exit Hibernation.
		IMPORTANT: Pressing and holding down the power button
		results in the loss of unsaved information.
		If the computer has stopped responding and shutdown
		procedures are ine ective, press and hold the power button
		down for at least 10 seconds to turn o		the computer.
		To learn more about your power settings, see your power
		options:
		▲ Right-click the Power icon		, and then select
			Power Options.
(2)	Speakers (2)	Produce sound.

Special keys

Use the illustration and table to identify the special keys.

Table 2-7 Special keys and their descriptions

Component		Description
(1)	esc key	Displays system information when pressed in combination with
		the fn key.
(2)	fn key	Executes speci c functions when pressed in combination with
		another key.
(3)	Windows key	Opens the Start menu.
		NOTE: Pressing the Windows key again will close the Start
		menu.
(4)	Action keys	Execute frequently used system functions as de ned by the icon
		symbols on f1 through f12 function keys.

Keyboard area 11

Table 2-7 Special keys and their descriptions (continued)

Component		Description
(5)	num lock key	Alternates between the navigational and numeric functions on
		the integrated numeric keypad.
(6)	Integrated numeric keypad	A separate keypad to the right of the alphabet keyboard. When
		num lock is pressed, the keypad can be used like an external
		numeric keypad.

NOTE: If the keypad function is active when the computer is turned o , that function is reinstated when the computer is turned back on.

Bottom

Use the illustration and table to identify the bottom component.

Table 2-8 Bottom component and its description

Component	Description
Vent	Enables airflow to cool internal components.
	NOTE: The computer fan starts up automatically to cool internal
	components and prevent overheating. It is normal for the internal fan to
	cycle on and o during routine operation.

Rear

Use the illustration and table to identify the component on the rear of the computer.

12 Chapter 2 Components

Table 2-9 Rear component and its description

Component	Description
Vent	Enables airflow to cool internal components.
	NOTE: The computer fan starts up automatically to cool internal
	components and prevent overheating. It is normal for the internal fan to
	cycle on and o during routine operation.

Labels

The labels affixed to the computer provide information that you might need when you troubleshoot system problems or travel internationally with the computer. Labels can be in paper form or imprinted on the product.

IMPORTANT: Check the following locations for the labels described in this section: the bottom of the computer, inside the battery bay, under the service door, on the back of the display, or on the bottom of a tablet kickstand.

●Service label—Provides important information to identify your computer. When contacting support, you might be asked for the serial number, the product number, or the model number. Locate this information before you contact support.

Your service label information order may vary by country and might not include the wording "Model" due to the country regulation.

Table 2-10 Service label components

Component

(1)HP product name

(2)Model number

(3)Warranty period

(4)Product ID

(5)Serial number

●Regulatory label(s)—Provide(s) regulatory information about the computer.

●Wireless certi cation label(s)—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

Labels 13

14 Chapter 2 Components

3Illustrated parts catalog

Use this table to determine the spare parts that are available for the computer.

Computer major components

To identify the computer major components, use this illustration and table.

NOTE: HP continually improves and changes product parts. For complete and current information about supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.

NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer.

Computer major components 15

Table 3-1 Computer major component descriptions and part numbers

Item	Component	Spare part number
(1)	Display assembly	not available as a
	NOTE: Spare parts are available for display assemblies only at the subcomponent level.	spare part

(2)Top cover with keyboard

NOTE: For a detailed list of keyboard country codes, see Keyboard with top cover on page 58

	Ghost white, not backlit	M02037-xx1
	Ultra violet, backlit	M02038-xx1
	Acid green, backlit	M02039-xx1
	Ghost white, backlit	M02040-xx1
(3)	Touchpad	M02058-001
	NOTE: The touchpad cable is available as spare part number M02049-001.
(4a)	Hard drive (1 TB, 7200 rpm)	L06427-855
(4b)	Hard drive cable	M02050-001
(4c)	Hard drive bracket	not available as a
		spare part
(5)	Fans	L72702-001

(6)Heat sink

NOTE: Heat sink thermal pads are available as spare part number M03600-001.

	For use in models with RTX 2060 and GTX 1660Ti graphics	M02064-001
	For use in models with GTX 1650Ti/1650 graphics	M02063-001
	For use in models with GTX 1050 graphics	M02062-001
(7)	Power connector cable
	For use in 200 W models	L72704-001
	For use in 150 W and 135 W models	L72703-001

(8)System board (includes integrated processor and replacement thermal material) All system boards use the following part numbers:

xxxxxx-001: Non-Windows operating system xxxxxx-601: Windows 10 operating system

Intel Core i7-10750H processor with GeForce RTX 2060, 6 GB discrete graphics	M04833-xx1
Intel Core i7-10750H processor with GeForce GTX 1660Ti, 6 GB discrete graphics	M02036-xx1
Intel Core i7-10750H processor with GeForce GTX 1650Ti, 4 GB discrete graphics	M02035-xx1
Intel Core i5-10300H processor with GeForce RTX 2060 MQ, 6 GB discrete graphics	M09550-xx1
Intel Core i5-10300H processor with GeForce GTX 1660Ti, 6 GB discrete graphics	M04832-xx1
Intel Core i5-10300H processor with GeForce GTX 1650Ti, 4 GB discrete graphics	M02034-xx1
Intel Core i5-10300H processor with GeForce GTX 1650, 4 GB discrete graphics	M02033-xx1

16 Chapter 3 Illustrated parts catalog

Table 3-1 Computer major component descriptions and part numbers (continued)

Item	Component	Spare part number
	Intel Core i5-10300H processor with GeForce GTX 1050, 3 GB discrete graphics	M02032-xx1
(9)	WLAN module	xxxxxx-001
	Realtek RTL8822CE 802.11ac 2 × 2 Wi-Fi + Bluetooth 5	L44796-005
	Intel Wi-Fi 6 AX201 + Bluetooth® 5 (non-vPro) (802.11ax 2 × 2)	L57250-005

(10)Solid-state drive

NOTE: Solid-state drive protective shielding is available as spare part number M13006-001.

	1 TB, PCIe, TLC	L85348-005
	512 GB, PCIe, TLC	L85360-005
	512 GB, PCIe, value	L85364-005
	512 GB, PCIe + 32 GB Optane memory	L85366-005
	256 GB, PCIe, TLC	L85350-005
	256 GB, PCIe, value	L85354-005
	256 GB, PCIe + 16 GB Optane memory	L85356-005
	128 GB, PCIe	M06792-005
(11)	Memory module
	8 GB	L46598-005
	4 GB	L83673-005

(12)USB board

NOTE: The USB board cable is available as spare part number M02048-001.

	Acid green	M02055-001
	Ultra violet	M02056-001
	Ghose white	M02057-001
(13)	Battery (3 cell, 52 Whr)	L48495-005
(14)	Speakers	M02060-001
(15)	RJ-45 door	M03599-001
(16)	Bottom cover
	Ghost white	M02045-001
	Acid green/ultra violet	M02046-001

Display assembly subcomponents

To identify the display assembly subcomponents, use this illustration and table.

Display assembly subcomponents 17

Table 3-2 Display component descriptions and part numbers

Item	Component	Spare part number
(1)	Display bezel	M02047-001

(2)Display panel

NOTE: Display panel adhesive is available as spare part number M03601-001.

	250 nits	M02080-001
	300 nits, 60 Hz	M02081-001
	300 nits, 144 Hz	M02082-001
(3)	Hinges (left and right)	M02054-001
(4)	Camera module	M02061-001
(5)	Display/camera cable
	For use with 60 Hz displays	M02051-001
	For use with 144 Hz displays	M02052-001
(6)	Wireless antennas (dual)	M02041-001
(7)	Display back cover
	Acid green	M02042-001
	Ultra violet	M02043-001
	Ghost white	M02044-001

18 Chapter 3 Illustrated parts catalog

Cables

To identify the cables, use this illustration and table.

Table 3-3 Cable descriptions and part numbers

Item	Component	Spare part number
(1)	Touchpad cable	M02049-001
(2)	USB board cable	M02048-001
(3)	Hard drive connector cable	M02050-001
(4)	Power connector cable
	For use in 135 W and 150 W models	L72703-001
	For use in 200 W models	L72704-001

Miscellaneous parts

To identify the miscellaneous parts, use this table.

Table 3-4 Miscellaneous part descriptions and part numbers

Component	Spare part number
Smart AC adapters (PRF, slim, 4.5 mm)
200 W	L00818-850
150 W	L32661-001
135 W	L15534-001
Screw Kit	M02059-001
HP USB External DVD-RW Drive	747080-001
HDMI-to-VGA Adapter	701943-001
HP Pavilion 400 Gaming Headset	L29005-001

Cables 19