HP Pavilion Gaming 15-dk0620ng Service manual
Maintenance and Service Guide
HP Pavilion Gaming 15 Laptop PC
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2019 HP Development Company,
L.P.
Bluetooth is a trademark owned by its proprietor
and used by HP Inc. under license. Intel, Core,
and Optane are trademarks of Intel Corporation
or its subsidiaries in the U.S. and/or other
countries. MicroSD, SDHC, and SDXC are
trademarks or registered trademarks of SD-3C
in the United States, other countries or both.
Microsoft and Windows are either registered
trademarks or trademarks of Microsoft
Corporation in the United States and/or other
countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: May 2019
Document Part Number: L57921-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions or
versions of Windows. Systems may require
upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows 10 is automatically updated, which is
always enabled. ISP fees may apply and
additional requirements may apply over time for
updates. Go to http://www.microsoft.com for
details.
To access the latest user guides, go to
http://www.hp.com/support, and follow
the instructions to nd your product. Then select
User Guides.
Software terms
By installing, copying, downloading, or otherwise
using any software product preinstalled on this
computer, you agree to be bound by the terms
of the HP End User License Agreement (EULA). If
you do not accept these license terms, your sole
remedy is to return the entire unused product
(hardware and software) within 14 days for a full
refund subject to the refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows
or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface
temperature limits.
iii
iv Safety warning notice
Table of contents
1 Product description .................................................................................................................................................................................. 1
2 External component identication ......................................................................................................................................................... 4
Locating hardware .................................................................................................................................................................... 4
Locating software ..................................................................................................................................................................... 4
Right side ................................................................................................................................................................................... 5
Left side ..................................................................................................................................................................................... 6
Display ........................................................................................................................................................................................ 7
Keyboard area ........................................................................................................................................................................... 8
Touchpad ............................................................................................................................................................... 8
Lights ..................................................................................................................................................................... 9
Button and speakers ......................................................................................................................................... 10
Special keys ........................................................................................................................................................ 11
Bottom ..................................................................................................................................................................................... 12
Labels ....................................................................................................................................................................................... 13
3 Illustrated parts catalog ........................................................................................................................................................................ 14
Computer major components .............................................................................................................................................. 14
Display components .............................................................................................................................................................. 22
Miscellaneous parts ............................................................................................................................................................... 24
4 Removal and replacement procedures preliminary requirements ................................................................................................ 26
Tools required ......................................................................................................................................................................... 26
Service considerations .......................................................................................................................................................... 26
Plastic parts ........................................................................................................................................................ 26
Cables and connectors ..................................................................................................................................... 27
Drive handling .................................................................................................................................................... 27
Electrostatic discharge damage .......................................................................................................................................... 28
Packaging and transporting guidelines .............................................................................................................................. 29
Workstation guidelines .......................................................................................................................................................... 29
Equipment guidelines ............................................................................................................................................................ 30
5 Removal and replacement procedures .............................................................................................................................................. 31
Component replacement procedures ................................................................................................................................. 31
Bottom cover ...................................................................................................................................................... 32
Memory module ................................................................................................................................................ 34
v
Battery ................................................................................................................................................................. 36
Hard drive ........................................................................................................................................................... 36
WLAN module .................................................................................................................................................... 39
Solid-state drive ................................................................................................................................................ 41
USB/audio board cable ..................................................................................................................................... 43
Hinge trunks ....................................................................................................................................................... 44
Fan brackets ....................................................................................................................................................... 45
Fan/heat sink assembly .................................................................................................................................... 46
USB/audio board ................................................................................................................................................ 49
Power connector cable ..................................................................................................................................... 51
Touchpad cable .................................................................................................................................................. 53
Touchpad ............................................................................................................................................................ 54
System board ..................................................................................................................................................... 56
Speakers ............................................................................................................................................................. 60
Power button board .......................................................................................................................................... 62
Power button board cable ............................................................................................................................... 64
Display assembly ............................................................................................................................................... 54
6 Using Setup Utility (BIOS) ...................................................................................................................................................................... 73
Starting Setup Utility (BIOS) .................................................................................................................................................. 73
Updating Setup Utility (BIOS) ................................................................................................................................................ 73
Determining the BIOS version ......................................................................................................................... 73
Downloading a BIOS update ............................................................................................................................ 74
7 Using HP PC Hardware Diagnostics ..................................................................................................................................................... 75
Using HP PC Hardware Diagnostics Windows (select products only) ............................................................................ 75
Downloading HP PC Hardware Diagnostics Windows ................................................................................. 76
Downloading the latest HP PC Hardware Diagnostics Windows version ............................. 76
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ................................................................................................................... 76
Installing HP PC Hardware Diagnostics Windows ......................................................................................... 76
Using HP PC Hardware Diagnostics UEFI ............................................................................................................................ 77
Starting HP PC Hardware Diagnostics UEFI ................................................................................................... 77
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive ...................................................... 78
Downloading the latest HP PC Hardware Diagnostics UEFI version ..................................... 78
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ................................................................................................................... 78
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ...................................................... 79
Downloading Remote HP PC Hardware Diagnostics UEFI .......................................................................... 79
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ...................... 79
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or number ... 79
vi
Customizing Remote HP PC Hardware Diagnostics UEFI settings ............................................................ 80
8 Specications .......................................................................................................................................................................................... 81
Computer specications ........................................................................................................................................................ 81
9 Backing up, restoring, and recovering ................................................................................................................................................. 83
Backing up information and creating recovery media ..................................................................................................... 83
Using Windows tools ......................................................................................................................................... 83
Using the HP Cloud Recovery Download Tool to create recovery media (select products only) .......... 83
Restoring and recovery ......................................................................................................................................................... 84
Restoring, resetting, and refreshing using Windows tools ......................................................................... 84
Recovering using HP Recovery media ............................................................................................................ 84
Changing the computer boot order ................................................................................................................ 84
10 Power cord set requirements ............................................................................................................................................................ 85
Requirements for all countries ............................................................................................................................................ 85
Requirements for specic countries and regions ............................................................................................................. 86
11 Recycling ............................................................................................................................................................................................... 88
Index ............................................................................................................................................................................................................. 89
vii
viii
1 Product description
Table 1-1 Product components and descriptions
Category Description
Product Name HP Pavilion Gaming 15 Laptop PC (model numbers 15-dk0000 through 15-dk0999; CTO model number 15t-
dk000)
Processors Intel™ Core® i7-9750H 2.6-GHz (turbo up to 4.5-GHz) processor (2666-MHz FSB, 12-MB L3 cache, six cores,
45 W)
Intel Core i5-9300H 2.4-GHz (turbo up to 4.1-GHz) processor (2666-MHz FSB, 8-MB L3 cache, six cores, 45 W)
Chipset Intel HM370
Graphics Graphics Card: Intel UHD Graphics 630
Graphics Controller:
● NVIDIA® GeForce® GTX 1660Ti with 6-MB discrete memory
● NVIDIA GeForce GTX 1650 with 4-MB discrete memory
● NVIDIA GeForce GTX 1050 with 4-MB discrete memory
● NVIDIA GeForce GTX 1050 with 3-MB discrete memory
Panel ● 15.6-in., ultra high-denition (UHD) (3840×2160), AntiGlare, white light-emitting diode (WLED), liquid
crystal display (LCD), UWVA, 72, 340, eDP 1.3+PSR, ultraslim display panel
● 15.6-in, full high-denition (FHD) (1920×1080), AntiGlare, WLED, LCD, UWVA, 72, 300, eDP 1.4+PSR,
ultraslim, 144-MHz display panel
● 15.6-in, FHD, (1920×1080), AntiGlare, WLED, LCD, UWVA, 72, 300, eDP 1.2, ultraslim display panel
● 15.6-in, FHD, (1920×1080), AntiGlare, WLED, LCD, UWVA, 45, 250, slim display panel
Memory Support for DDR4-2666, 1.2 V system memory
Support for up to 32-GB of system memory in the following congurations:
● 32-GB (16-GB×2)
● 16-GB (16-GB×1)
● 16-GB (8-GB×2)
● 12-GB (8-GB×1 + 4-GB×1)
● 8-GB (8-GB×1)
● 8-GB (4-GB×2)
● 4-GB (4-GB×1)
Storage Hard drive:
● 1-TB, 7200-rpm, 7.2-mm hard drive
● 1-TB, 5400-rpm, 7.2-mm hard drive
● 1-TB, 7200-rpm, 7.2-mm hard drive + 16-GB, M.2, PCIe-3×2 3D Xpoint Optane® solid-state drive
Solid-state drive:
● 1-TB, 2280, PCIe-3×4, NVMe, solid-state drive with three-layer cell (TLC) DS
1
Table 1-1 Product components and descriptions (continued)
Category Description
Storage (continued) ● 512-GB, M.2 2280, PCIe-3×4, NVMe, solid-state drive with TLC
● 512-GB, 2280, PCIe-3×2×2, NVMe, solid-state drive + 32-GB 3D XPoint
● 512-GB, 2280, PCIe, NVMe, solid-state drive
● 256-GB, M.2 2280, PCIe-3×4, NVMe, solid-state drive with TLC
● 256-GB, 2280, PCIe solid-state drive
● 128-GB, M.2 2280, PCIe-3×2 solid-state drive
● 16-GB, M.2 2280, PCIe-3×2 solid-state drive
Hard drive + solid-state drive combination:
● 2-TB, 5400-rpm, 7.2-mm hard drive + 256-GB, M.2, PCIe, NVMe solid-state drive with TLC
● 1-TB, 7200-rpm, 7.2-mm hard drive + 512-GB, M.2, PCIe, NVMe solid-state drive with TLC
● 1-TB, 7200-rpm, 7.2-mm hard drive + 512-GB, PCIe solid-state drive
● 1-TB, 7200-rpm, 7.2-mm hard drive + 256-GB, M.2, PCIe, NVMe solid-state drive with TLC
● 1-TB, 7200-rpm, 7.2-mm hard drive + 128-GB, M.2, PCIe, NVMe solid-state drive with TLC
● 1-TB, 5400-rpm, 7.2-mm hard drive + 128-GB, M.2, PCIe, NVMe solid-state drive with TLC
Audio and video Audio:
Integrated dual B and O speakers
Support for HP Audio Boost
Camera: Integrated one-piece xed HD 720p-VSF2 camera
Microphones: Dual-array microphone
Ethernet Integrated 10/100/1000 network interface card (NIC)
Wireless Wireless local area network (WLAN) options:
Intel 9560 ac 2×2 MU-MIMO + Bluetooth® 5.0 M.2 non-vPro MIPI+BRI WW with two antennas
Realtek RTL8822BE ac 2×2 MU-MIMO + Bluetooth 4.2 M.2 PCI-e WW with two antennas
External media cards HP MultiFormat microSD® media card reader
Internal card expansion One M.2 slot for solid-state drive
One M.2 slot for WLAN module
Ports ● Audio-out (headphone)/audio-in (microphone) combo jack
● High-denition multimedia interface (HDMI) 2.0 connector
● HP Smart AC adapter power connector
● RJ-45 jack
● USB 3.0 Type-A port (3)
● USB 3.1 Type-C Gen. 2 port
Security Trusted Platform Module (TPM) 2.0 - Firmware
Sensor Accelerometer
Power requirements ● Support for a 3-cell, 52-Wh, 4.55-Ah, Li-ion, battery
2 Chapter 1 Product description
Table 1-1 Product components and descriptions (continued)
Category Description
Power requirements
(continued)
Operating system ● Windows® Home 64-bit
● Support for the following AC adapters:
– 200-W HP Smart AC adapter (PFC, slim, 4.5-mm)
– 150-W HP Smart AC adapter (PFC, slim, 4.5-mm)
– 135-W HP Smart AC adapter (PFC, RC, slim, 4.5-mm)
● Support for 1.00-m power cords with a C13 or C5 connectors
● Windows Home 64-bit Advanced
● Windows Home 64-bit Advanced Single Language
● Windows Home 64-bit High-End Chinese Market CPP
● Windows Home 64-bit Plus
● Windows Home 64-bit Plus Single Language
● Windows Home 64-bit Plus Single Language Africa Market PPP
● Windows Home 64-bit Plus Single Language APAC EM PPP
● Windows Home 64-bit Plus Single Language India Market PPP
● Windows Home 64-bit Plus Single Language Indonesia Market PPP
● Windows Home 64-bit Single Language
● Windows Professional 64-bit
● FreeDOS 3.0
3
2 External component identication
The computer features top-rated components. This chapter provides details about the computer components,
where they are located, and how they work.
Locating hardware
To nd out what hardware is installed on the computer:
▲ Type device manager in the taskbar search box, and then select the Device Manager app.
A list displays all the devices installed on the computer.
For information about system hardware components and the system BIOS version number, press fn+esc (select
products only).
Locating software
To nd out what software is installed on the computer:
▲ Right-click the Start button, and then select Apps and Features.
4 Chapter 2 External component identication
Right side
Table 2-1 Right-side components and their descriptions
Component Description
(1) Drive light Blinking white: The hard drive is being accessed.
Amber: HP 3D DriveGuard has temporarily parked the hard drive.
(2) Audio-out (headphone)/Audio-in (microphone)
combo jack
(3) USB SuperSpeed ports Connect USB devices, such as a cell phone, camera, activity
(4) AC adapter and battery light ● White: The AC adapter is connected and the battery is
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support optional
standalone microphones.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety, and
Environmental Notices.
To access this guide:
▲ Select the Start button, select HP Help and Support, and
then select HP Documentation.
NOTE: When a device is connected to the jack,
the computer speakers are disabled.
tracker, or smartwatch, and provide high-speed data transfer.
fully charged.
● Blinking white: The AC adapter is disconnected and
the battery has reached a low battery level.
● Amber: The AC adapter is connected and the battery
is charging.
● O: The battery is not charging.
(5) Power connector Connects an AC adapter.
Right side 5
Left side
Table 2-2 Left-side components and their descriptions
Component Description
(1) HDMI port Connects an optional video or audio device, such as a high-
(2) USB/audio with HP Sleep and Charge Connects a USB device, provides data transfer, and even when
(3) RJ-45 (network) jack/status lights ● Connects a network cable.
denition television, any compatible digital or audio component,
or a high-speed HDMI device.
the computer is o, charges most products such as a cell phone,
camera, activity tracker, or smartwatch.
● White: The network is connected.
● Amber: Activity is occurring on the network.
(4) USB Type-C port with HP Sleep and Charge Connects a USB device that has a Type-C connector, provides
data transfer, and even when the computer is o,charges most
products such as a cell phone, camera, activity tracker,
or smartwatch.
– and –
Connects a display device that has a USB Type-C connector,
providing DisplayPort™ output.
NOTE: Cables and/or adapters (purchased separately) may
be required.
(5) Memory card reader Reads optional memory cards that enable you to store, manage,
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing
the computer.
2. Insert the card into the memory card reader, and then press
in on the card until it is rmly seated.
To remove a card:
▲ Press in on the card, and then remove it from the memory
card reader.
6 Chapter 2 External component identication
Display
Table 2-3 Display components and their descriptions
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with WLANs.
(2) Internal microphones (2) Record sound.
(3) Camera light On: The camera is in use.
(4) Camera Allows you to video chat, record video, and record still images. Some
cameras also allow a facial recognition logon to Windows, instead of a
password logon.
NOTE: Camera functions vary depending on the camera hardware
and software installed on your product.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.
To access this guide:
▲ Select the Start button, select HP Help and Support, and then select HP Documentation.
Display 7
Keyboard area
Touchpad
Table 2-4 Keyboard components and descriptions
Component Description
(1) Touchpad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left touchpad button Functions like the left button on an external mouse.
(3) Right touchpad button Functions like the right button on an external mouse.
8 Chapter 2 External component identication
Lights
Table 2-5 Light components and their descriptions
Component Description
(1) Power light ● On: The computer is on.
● Blinking: The computer is in the Sleep state, a power-saving
state. The computer shuts o power to the display and other
unneeded components.of power.
● O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
(2) Caps lock light On: Caps lock is on, which switches the key input to all
capital letters.
(3) Mute light On: Computer sound is o.
O: Computer sound is on.
Keyboard area 9
Button and speakers
Table 2-6 Button and speakers components and their descriptions
Component Description
(1) Power button ● When the computer is o, press the button to turn on
the computer.
● When the computer is on, press the button briey to
initiate Sleep.
● When the computer is in the Sleep state, press the button
briey to exit Sleep (select products only).
● When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button down
for at least 5 seconds to turn o the computer.
(2) Speakers (2) Produce sound.
10 Chapter 2 External component identication
Special keys
Table 2-7 Special key components and descriptions
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with another key. Such key combinations are called
hot keys.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start menu.
(4) Action keys Execute frequently used system functions.
(5) num lock key Alternates between the navigational and numeric functions on
the integrated numeric keypad.
(6) Integrated numeric keyboard A separate keypad to the right of the alphabet keyboard. When
num lock is pressed, the keypad can be used like an external
numeric keypad.
NOTE: If the keypad function is active when the computer is
turned o, that function is reinstated when the computer is turned
back on.
Keyboard area 11
Bottom
Table 2-8 Bottom component and description
Component Description
Vent Enables airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
12 Chapter 2 External component identication
Labels
The labels axed to the computer provide information that may be needed when troubleshooting system
problems or traveling internationally with the computer. Labels may be in paper form or imprinted on
the product.
● Service label—Provides important information to identify the computer. When contacting support,
the serial number, the product number, or the model number may be requested. Locate this information
before contacting support.
The service label will resemble the example shown below:
Table 2-9 Service label components and descriptions
Item Component
(1) HP product name
(2) Model number
(3) Product identication
(4) Serial number
(5) Warranty period
Labels 13
3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for the computer, go to http://partsurfer.hp.com, select the country or region, and then follow
the on-screen instructions.
NOTE: Details about the computer, including model number, serial number, product identication, and length
of warranty, are on the service tag at the bottom of the computer. See Labels on page 13 for details.
14 Chapter 3 Illustrated parts catalog
Table 3-1 Computer component descriptions and spare part information
Item Component Spare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly spare part
information, see Display components on page 22.
(2) Keyboard/top cover with backlight (includes backlight cable and keyboard cable):
In acid green nish:
For use in Belgium L57593-A41
For use in Bulgaria L57593-261
For use in Canada L57593-DB1
Computer major components 15
Table 3-1 Computer component descriptions and spare part information (continued)
Item Component Spare part number
For use in the Czech Republic and Slovakia L57593-FL1
For use in Denmark, Finland, and Norway L57593-DH1
For use in France and Africa L57593-FM1
For use in Germany L57593-041
For use in Greece L57593-151
For use in Hungary L57593-211
For use in Israel L57593-BB1
For use in Italy L57593-061
For use in Latin America L57593-161
For use in the Netherlands L57593-331
For use in Portugal L57593-131
For use in Romania L57593-271
For use in Russia L57593-251
For use in Saudi Arabia L57593-171
For use in Slovenia L57593-F81
For use in South Korea L57593-AD1
For use in Spain L57593-071
For use in Switzerland L57593-BG1
For use in Taiwan L57593-AB1
For use in Thailand L57593-281
For use in Turkey L57593-141
For use in Uruguay L57593-BD1
For use in the United Kingdom L57593-031
For use in the United States L57593-001
In ghost white nish:
For use in Belgium L57594-A41
For use in Bulgaria L57594-261
For use in Canada L57594-DB1
For use in the Czech Republic and Slovakia L57594-FL1
For use in Denmark, Finland, and Norway L57594-DH1
For use in France and Africa L57594-FM1
For use in Germany L57594-041
For use in Greece L57594-151
16 Chapter 3 Illustrated parts catalog
Table 3-1 Computer component descriptions and spare part information (continued)
Item Component Spare part number
For use in Hungary L57594-211
For use in Israel L57594-BB1
For use in Italy L57594-061
For use in Japan L57594-291
For use in Latin America L57594-161
For use in the Netherlands L57594-331
For use in Portugal L57594-131
For use in Romania L57594-271
For use in Russia L57594-251
For use in Saudi Arabia L57594-171
For use in Slovenia L57594-F81
For use in South Korea L57594-AD1
For use in Spain L57594-071
For use in Switzerland L57594-BG1
For use in Taiwan L57594-AB1
For use in Thailand L57594-281
For use in Turkey L57594-141
For use in Uruguay L57594-BD1
For use in the United Kingdom L57594-031
For use in the United States L57594-001
In ultraviolet nish:
For use in South Korea L57596-AD1
For use in Taiwan L57596-AB1
For use in Thailand L57596-281
For use in the United States L57596-001
Keyboard/top cover without backlight (includes keyboard cable):
In ghost white nish:
For use in Belgium L57595-A41
For use in Bulgaria L57595-261
For use in Canada L57595-DB1
For use in the Czech Republic and Slovakia L57595-FL1
For use in Denmark, Finland, and Norway L57595-DH1
For use in France and Africa L57595-FM1
Computer major components 17
Table 3-1 Computer component descriptions and spare part information (continued)
Item Component Spare part number
For use in Germany L57595-041
For use in Greece L57595-151
For use in Hungary L57595-211
For use in Israel L57595-BB1
For use in Italy L57595-061
For use in Japan L57595-291
For use in Latin America L57595-161
For use in the Netherlands L57595-331
For use in Portugal L57595-131
For use in Romania L57595-271
For use in Russia L57595-251
For use in Saudi Arabia L57595-171
For use in Slovenia L57595-F81
For use in South Korea L57595-AD1
For use in Spain L57595-071
For use in Switzerland L57595-BG1
For use in Taiwan L57595-AB1
For use in Thailand L57595-281
For use in Turkey L57595-141
For use in Uruguay L57595-BD1
For use in the United Kingdom L57595-031
For use in the United States L57595-001
(3a) Power button board (does not include cable):
In acid green nish L56907-001
In ghost green nish L57172-001
In ultraviolet nish L57173-001
(3b) Power button board cable (not illustrated) L56908-001
(4a) Touchpad (includes touchpad bracket, does not include cable) L56905-001
(4b) Touchpad cable (not illustrated, includes double-sided adhesive) L56906-001
(4c) Touchpad bracket (included in the touchpad spare part kit)
(5) Hinge trunks (2) L56911-001
(6) Hinge brackets (2, not available as a spare part)
(7) Fan/heat sink assembly:
18 Chapter 3 Illustrated parts catalog
Table 3-1 Computer component descriptions and spare part information (continued)
Item Component Spare part number
For use only on computer models equipped with an NVIDIA GeForce GTX 1660Ti
graphics controller
For use only on computer models equipped with an NVIDIA GeForce GTX 1650
graphics controller
For use only on computer models equipped with an NVIDIA GeForce GTX 1050
graphics controller
Thermal Grease Replacement Kits (not illustrated):
Includes Liquid Metal thermal grease and normal thermal grease L65923-001
Includes only normal thermal grease L65268-001
Thermal Pad Replacement Kit (not illustrated) L56901-001
(8) System board (includes processor and replacement thermal material):
Equipped with an Intel Core i7-9750H 2.6-GHz (turbo up to 4.5-GHz) processor (2666-MHz
FSB, 12-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1660Ti graphics controller
with 6-GB of discrete memory, and the Windows 10 operating system
Equipped with an Intel Core i7-9750H 2.6-GHz (turbo up to 4.5-GHz) processor (2666-MHz
FSB, 12-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1660Ti graphics controller
with 6-GB of discrete memory, and a non-Windows 10 operating system
Equipped with an Intel Core i7-9750H 2.6-GHz (turbo up to 4.5-GHz) processor (2666-MHz
FSB, 12-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1650 graphics controller with
4-GB of discrete memory, and the Windows 10 operating system
L57171-001
L57170-001
L56900-001
L58867-601
L58867-001
L58865-601
Equipped with an Intel Core i7-9750H 2.6-GHz (turbo up to 4.5-GHz) processor (2666-MHz
FSB, 12-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1650 graphics controller with
4-GB of discrete memory, and a non-Windows 10 operating system
Equipped with an Intel Core i7-9750H 2.6-GHz (turbo up to 4.5-GHz) processor (2666-MHz
FSB, 12-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1050 graphics controller with
4-GB of discrete memory, and the Windows 10 operating system
Equipped with an Intel Core i7-9750H 2.6-GHz (turbo up to 4.5-GHz) processor (2666-MHz
FSB, 12-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1050 graphics controller with
4-GB of discrete memory, and a non-Windows 10 operating system
Equipped with an Intel Core i5-9300H 2.4-GHz (turbo up to 4.1-GHz) processor (2666-MHz
FSB, 8-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1660Ti graphics controller with
6-GB of discrete memory, and the Windows 10 operating system
Equipped with an Intel Core i5-9300H 2.4-GHz (turbo up to 4.1-GHz) processor (2666-MHz
FSB, 8-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1660Ti graphics controller with
6-GB of discrete memory, and a non-Windows 10 operating system
Equipped with an Intel Core i5-9300H 2.4-GHz (turbo up to 4.1-GHz) processor (2666-MHz
FSB, 8-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1650 graphics controller with
4-GB of discrete memory, and the Windows 10 operating system
Equipped with an Intel Core i5-9300H 2.4-GHz (turbo up to 4.1-GHz) processor (2666-MHz
FSB, 8-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1650 graphics controller with
4-GB of discrete memory, and a non-Windows 10 operating system
Equipped with an Intel Core i5-9300H 2.4-GHz (turbo up to 4.1-GHz) processor (2666-MHz
FSB, 8-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1050 graphics controller with
4-GB of discrete memory, and the Windows 10 operating system
L58865-001
L58868-601
L58868-001
L58866-601
L58866-001
L58864-601
L58864-001
L58863-601
Computer major components 19
Table 3-1 Computer component descriptions and spare part information (continued)
Item Component Spare part number
Equipped with an Intel Core i5-9300H 2.4-GHz (turbo up to 4.1-GHz) processor (2666-MHz
FSB, 8-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1050 graphics controller with
4-GB of discrete memory, and a non-Windows 10 operating system
Equipped with an Intel Core i5-9300H 2.4-GHz (turbo up to 4.1-GHz) processor (2666-MHz
FSB, 8-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1050 graphics controller with
3-GB of discrete memory, and the Windows 10 operating system
Equipped with an Intel Core i5-9300H 2.4-GHz (turbo up to 4.1-GHz) processor (2666-MHz
FSB, 8-MB L3 cache, six cores, 45 W), an NVIDIA GeForce GTX 1050 graphics controller with
3-GB of discrete memory, and a non-Windows 10 operating system
Thermal Grease Replacement Kits (not illustrated):
Includes Liquid Metal thermal grease and normal thermal grease L65923-001
Includes only normal thermal grease L65268-001
Thermal Pad Replacement Kit (not illustrated) L56901-001
(9) Memory modules (2, DDR4, 2666 MHz, 1.2 V):
16 GB 937438-855
8 GB 937236-855
4 GB L10598-855
(10) Power connector cable (includes AC adapter and battery light) L56904-001
(11) I/O bracket (not available as a spare part)
L58863-001
L58862-601
L58862-001
(12a) USB/audio board (includes 2 USB ports and 1 audio combo jack; does not include cable) L56902-001
(12b) USB/audio board cable L56903-001
(13) WLAN module:
Intel 9560 ac 2×2 MU-MIMO + Bluetooth 5.0 M.2 non-vPro MIPI+BRI WW with two antenna L22634-005
Realtek RTL8822BE ac 2×2 MU-MIMO + Bluetooth 4.2 M.2 PCI-e WW with two antenna 924813-855
(14) Speakers (includes left and right speakers, cables, and rubber isolator) L56909-001
(15a) Solid-state drive:
512-GB, 2280, PCIe-3×2×2, NVMe, solid-state drive + 32-GB 3D XPoint L56896-001
512-GB, PCIe-3×4 solid-state drive L57003-001
512-GB, 2280, PCIe, NVMe, solid-state drive L56895-001
256-GB, M.2 2280, PCIe-3×4, NVMe, solid-state drive with TLC L56894-001
256-GB, PCIe-3×2 solid-state drive L57002-001
128-GB, M.2 2280, PCIe-3×2 solid-state drive L56893-001
16-GB, M.2 2280, PCIe-3×2 solid-state drive L56897-001
(15b) Solid-state drive shield L56903-001
(16a) Hard drive (does not include hard drive bracket or hard drive cable):
2-TB, 5400-rpm, 7.2-mm 912487-855
20 Chapter 3 Illustrated parts catalog
Table 3-1 Computer component descriptions and spare part information (continued)
Item Component Spare part number
1-TB, 7200-rpm, 7.2-mm L06427-855
1-TB, 5400-rpm, 7.2-mm L30422-005
(16b) Hard drive bracket (not available as a spare part)
(16c) Hard drive cable L56898-001
(17) Battery (3-cell, 52-Wh, 4.55-Ah, Li-Ion, includes cable) L48495-005
(18) Bottom cover (includes shielding, heat sink grounding pads, and the RJ-45 cover):
For use only on computer models in acid green or ultraviolet nish L65255-001
For use only on computer models in ghost white nish L56892-001
Computer major components 21
Display components
Table 3-2 Display component descriptions and spare part information
Item Component Spare part number
(1) Display bezel L58774-001
(2) Webcam/microphone module (includes double-sided adhesive) L56916-001
(3) Display panel:
15.6-in, UHD (3840×2160), AntiGlare, WLED, LCD, UWVA, 72, 340, eDP 1.3+PSR, ultraslim L56920-001
15.6-in, FHD, (1920×1080), AntiGlare, WLED, LCD, UWVA, 72, 300, eDP 1.4+PSR, ultraslim,
144-MHz
22 Chapter 3 Illustrated parts catalog
L56919-001
Loading...