HP Pavilion g4 Maintenance and Service Guide
HP Pavilion g4 Notebook PC
Maintenance and Service Guide
© Copyright 2012 Hewlett-Packard
Development Company, L.P.
AMD is a trademark of Advanced Micro
Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by
Hewlett-Packard Company under license.
Intel, Intel Centrino, Intel Core, and Pentium
are trademarks of Intel Corporation in
the U.S. and other countries. Microsoft,
Windows, and Windows 7 are U.S.
registered trademarks of Microsoft
Corporation. SD Logo is a trademark of
its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: February 2012
Second Edition: June 2012
Document Part Number: 677591-002
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by
the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 6
Display .................................................................................................................................................. 6
Top ....................................................................................................................................................... 7
Buttons and speakers .......................................................................................................... 7
Keys ..................................................................................................................................... 8
Lights ................................................................................................................................... 9
TouchPad .......................................................................................................................... 10
Left side .............................................................................................................................................. 11
Right side ........................................................................................................................................... 12
Bottom components ........................................................................................................................... 13
3 Illustrated parts catalog ............................................................................................................................... 14
Service label ....................................................................................................................................... 14
Computer major components ............................................................................................................. 15
Display assembly subcomponents ..................................................................................................... 19
Mass storage devices ......................................................................................................................... 20
Miscellaneous parts ............................................................................................................................ 21
Sequential part number listing ............................................................................................................ 22
4 Removal and replacement procedures ....................................................................................................... 27
Preliminary replacement requirements ............................................................................................... 27
Tools required .................................................................................................................... 27
Service considerations ....................................................................................................... 27
Plastic parts ....................................................................................................... 27
Cables and connectors ..................................................................................... 27
Drive handling ................................................................................................... 28
Grounding guidelines ......................................................................................................... 28
Electrostatic discharge damage ........................................................................ 28
Packaging and transporting guidelines ............................................. 30
Component replacement procedures ................................................................................................. 31
Service label ...................................................................................................................... 32
Computer feet .................................................................................................................... 33
Battery ............................................................................................................................... 34
Service door ....................................................................................................................... 35
v
Optical drive ....................................................................................................................... 36
Hard drive .......................................................................................................................... 39
Memory module ................................................................................................................. 41
WLAN module .................................................................................................................... 44
Keyboard ........................................................................................................................... 46
Top cover ........................................................................................................................... 49
Speakers ............................................................................................................................ 52
Power button board ........................................................................................................... 53
TouchPad button board ..................................................................................................... 54
TouchPad LED board ........................................................................................................ 56
Display assembly ............................................................................................................... 57
Optical drive cable ............................................................................................................. 64
USB board ......................................................................................................................... 66
Power connector ................................................................................................................ 67
System board ..................................................................................................................... 68
RTC battery ....................................................................................................................... 70
Fan and heat sink .............................................................................................................. 71
PCH heat sink .................................................................................................................... 74
Processor ........................................................................................................................... 76
5 Using Setup Utility (BIOS) and System Diagnostics ................................................................................. 78
Starting Setup Utility (BIOS) ............................................................................................................... 78
Updating the BIOS ............................................................................................................................. 78
Determining the BIOS version ........................................................................................... 78
Downloading a BIOS update ............................................................................................. 79
Using System Diagnostics .................................................................................................................. 80
6 Specifications ................................................................................................................................................ 81
Computer specifications ..................................................................................................................... 81
35.6 cm (14.0 in), display specifications ............................................................................................. 82
Hard drive specifications .................................................................................................................... 82
DVD±RW SuperMulti Double-Layer Combination Drive specifications .............................................. 83
BD ROM DVD±R/RW Super Multi Double-Layer Drive specifications ............................................... 84
7 Backing up, restoring, and recovering ....................................................................................................... 85
Creating backups ............................................................................................................................... 85
Creating recovery media to recover the original system .................................................... 85
What you need to know ..................................................................................... 85
Creating the recovery media ............................................................ 86
Creating system restore points .......................................................................................... 86
vi
What you need to know ..................................................................................... 86
Creating a system restore point ........................................................................ 86
Backing up system and personal information .................................................................... 86
Tips for a successful backup ............................................................................. 87
What you need to know ..................................................................................... 87
Creating a backup using Windows Backup and Restore .................................. 87
Restore and recovery ......................................................................................................................... 88
Restoring to a previous system restore point .................................................................... 88
Restoring specific files ....................................................................................................... 88
Restoring specific files using Windows Backup and Restore ............................ 88
Recovering the original system using HP Recovery Manager ........................................... 88
What you need to know ..................................................................................... 88
Recovering using HP Recovery partition (select models only) ......................... 89
Recovering using the recovery media ............................................................... 89
Changing the computer boot order ................................................... 89
8 Power cord set requirements ...................................................................................................................... 91
Requirements for all countries ............................................................................................................ 91
Requirements for specific countries and regions ............................................................................... 92
9 Recycling ....................................................................................................................................................... 94
Index ................................................................................................................................................................... 95
vii
viii
1 Product description
Category Description
Product Name HP Pavilion g4 Notebook PC
Processors Next Generation Intel® Core™ i7 processors:
Intel Core i7-3612QM (2.1 GHz, SC turbo up to 3.1 GHz, 1600 MHz/6.0 MB L3 cache,
Intel Core i7-3520M (2.9 GHz, SC turbo up to 3.6 GHz, 1600 MHz/4 MB L3 cache, dual
Next Generation Intel Core i5 processors:
Intel Core i5-3320M (2.6 GHz, SC turbo up to 3.3 GHz, 1600 MHz/3 MB L3 cache, dual
Intel Core i5-3210M (2.5 GHz, SC turbo up to 3.1 GHz, 1600 MHz/3 MB L3 cache, dual
Next Generation Intel Core i3 processors:
Intel Core i3-3110M (2.4 GHz 1600 MHz/3 MB L3 cache, dual core, 35 W)
2nd Generation Intel Core i5 processors:
Intel Core i5-2450M processor (2.50 GHz, SC turbo up to 3.10 GHz, 1333 MHz/
2nd Generation Intel Core i3 processors:
Intel Core i3-2370M (2.4 GHz, 1333 MHz/3 MB L3 cache, dual core 35 W)
Intel Core i3-2350M processor (2.30 GHz, 1333 MHz/3.0 MB L3 cache, dual core, 35 W)
Intel Core i3-2330M processor (2.20 GHz, 1333 MHz/3.0 MB L3 cache, dual core, 35 W)
quad core, 35 W)
core, 35 W)
core, 35 W)
core, 35 W)
3.0 MB L3 cache, dual core, 35 W)
Intel Pentium® processors:
Pentium B970 processor (2.3 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W)
Pentium B960 processor (2.20 GHz, 1333 MHz/2.0 MB L3 cache, dual core, 35 W)
Pentium B950 processor (2.1 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W)
Chipset Intel HM76 Express chipset
Graphics Internal graphics (UMA):
Intel HD Graphics 4000 on computer models equipped with a Next Generation Intel
●
Core processor (Intel Core i7, i5, i3)
Intel HD Graphics 3000 on computer models equipped with a 2nd Generation Intel
●
Core processor (Intel Core i5-2450M or i3), supports DX10
Intel HD Graphics on computer models equipped with an Intel Pentium processor,
●
supports DX10
1
Category Description
Switchable discrete graphics:
AMD Radeon HD 7670M with 2 GB of dedicated video memory (128 MB × 16
●
DDR3 @ 900 MHz × 8 modules); 128 bit M2 package, supports HD Decode, DX11,
HDMI, and PX5
AMD Radeon HD 7670M with 1 GB of dedicated video memory (64 MB × 16 DDR3
●
@ 900 MHz × 8 modules); 128 bit M2 package, supports HD Decode, DX11, HDMI,
and PX5
Display panel 35.6 cm (14.0 in), high-definition (HD), light-emitting diode (LED), SVA BrightView
(1366×768) display; typical brightness: 200 cd/m
2
(nits)
All display assemblies include 2 wireless local area network (WLAN) antenna cables
Supports 16:9 ultra-wide aspect ratio
Memory Two customer-accessible/upgradable SODIMM memory module slots
Supports dual-channel memory
Supports up to 8 GB of system RAM
DDR3-1600 MHz Dual Channel support for a Next Generation Intel Core processor
DDR3-1333 MHz support (DDR3-1600 downgrade to DDR3-1333), for a 2nd Generation
Intel Core processor (Intel Core i5-2450M or Intel Core i3) or Pentium processor
Supports the following configurations:
8192 MB total system memory (4096 MB × 2) (no support for 32 bit operating
●
system)
● 6144 MB total system memory (4096 MB × 1 + 2048 MB × 1) (no support for 32 bit
operating system)
4096 MB total system memory (4096 MB × 1 or 2048 × 2)
●
2048 MB total system memory (2048 MB × 1)
●
Hard drives Supports 6.35 cm (2.5 in) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses
Customer-accessible
Serial ATA (SATA)
Supports HP 3D Drive Guard
Supports the following single hard drive configurations:
Optical drive Fixed
SATA
2 Chapter 1 Product description
1 TB, 5400 rpm, 9.5 mm
●
750 GB, 7200 rpm, 9.5 mm
●
● 750 GB, 5400 rpm, 9.5 mm
640 GB, 5400 rpm, 9.5 mm
●
500 GB, 7200 rpm, 9.5 mm
●
500 GB, 5400 rpm, 9.5 mm
●
320 GB, 7200 rpm, 7.0 mm
●
320 GB, 5400 rpm, 7.0 mm
●
Category Description
12.7 mm tray load
Customer-accessible
Supports Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
Supports DVD±RW Super Multi Double-Layer Combination Drive
Supports zero-power optical drive
Audio and video One digital microphone
HD audio
Supports Dolby Advanced Audio v2
Two Altec Lansing speakers
Supports Microsoft® Premium requirements
VGA webcam (fixed, no tilt) with activity LED, 640×480 by 24 frames per second
Ethernet Integrated 10/100 network interface card (NIC)
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Two WLAN antennas built into display assembly
Support for Intel Wireless Display and Wireless Music
Customer-accessible
Support for the following WLAN formats:
Broadcom 4313 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 combination
●
adapter
● Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 3.0+HS combination
adapter (select models only)
Intel Centrino® Wireless-N 2230 802.11b/g/n 2×2 WiFi and Bluetooth 4.0
●
combination adapter
● Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi Adapter and AR3012 Bluetooth
4.0 combination adapter (select models only)
Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi Adapter (select models only)
●
Ralink RT5390BC8 802.11b/g/n 1×1 WiFi and Bluetooth 3.0+HS combination
●
adapter
Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter
●
External media card HP Multi-Format Digital Media Reader slot with push-push technology, supporting
the following digital card formats:
MultiMediaCard (MMC)
●
● Secure Digital (SD) Memory Card
Secure Digital High Capacity (SDHC) Memory Card
●
Secure Digital Extended Capacity (SDXC) Memory Card
●
Internal media card One half-size Mini Card slot for WLAN
3
Category Description
Ports
Keyboard/pointing devices Full-size, island-style keyboard:
TouchPad with two buttons:
Audio-in (digital microphone)
●
Audio-out (stereo headphone)
●
HDMI version 1.4 supporting up to 1920×1200 @ 60Hz, 24 bits per pixel (bpp)
●
HP Smart AC power adapter
●
● RJ-45 (Ethernet, includes link and activity lights)
● USB 3.0 (2 ports)
USB 2.0 (1 port)
●
VGA (Dsub 15 pin) supporting:
●
2048×1536 external resolution @ 75Hz
◦
Hot plug and unplug and auto-detection for correct output to wide-aspect
◦
versus standard aspect video
Textured black
●
3-coat paint white
●
3-coat paint white IMR, lattice and colored legend for butterfly blossom
●
Multitouch gesture support enabled as default
●
Taps enabled by default
●
Power requirements HP Smart AC adapter:
90 W RC V HP Smart AC adapter with localized cable plug support (3-wire plug
●
with ground pin, supports 3-pin DC connector) (for computer models equipped with
a graphics subsystem with switchable discrete memory only)
65 W RC V HP Smart AC adapter with localized cable plug support (3-wire plug
●
with ground pin, supports 3-pin DC connector) (for computer models equipped with
a graphics subsystem with UMA memory only)
Support for the following batteries:
6 cell, 47 Whr, 2.20 Ah, Li-ion battery
●
6 cell, 55 Whr 2.55 Ah, Li-ion battery (select models only)
●
Supports fast charge
Security Security cable slot
4 Chapter 1 Product description
Category Description
Operating system Preinstalled:
Windows 7® Professional 64 bit
●
Windows 7 Home Premium 64 bit
●
Windows 7 Home Basic 64 bit
●
● FreeDOS
● SUSE Linux
Serviceability End-user replaceable parts:
AC adapter
●
Battery
●
Hard drive
●
● Keyboard
● Memory modules (2)
Optical drive
●
WLAN module
●
5
2 External component identification
Display
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate
(2) Internal microphone Records sound.
(3) Webcam Records video and captures still photographs. .
(4) Webcam light On: The webcam is in use.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. These notices are located in Help and Support (or for
SUSE Linux, double-click the HP Documents icon located on the desktop),
with WLAN devices.
6 Chapter 2 External component identification
Top
Buttons and speakers
Component Description
(1)
(2) Speakers (2) Produce sound.
Power button
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button briefly to
●
initiate Sleep (or Suspend).
When the computer is in the Sleep (or Suspend) state,
●
press the button briefly to exit Sleep (or Suspend).
When the computer is in Hibernation, press the button
●
down briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineffective, press and hold the power button
down for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options,
or see the HP User Guide.
Top 7
Keys
Component Description
(1) esc key Displays system information when pressed in combination
(2) fn key Displays system information when pressed in combination
(3)
(4) Action keys Execute frequently used system functions.
(5)
Operating system logo key Displays the operating system menu.
Operating system applications key Displays a shortcut menu for items beneath the cursor.
with the fn key (select models only).
with the esc key (select models only).
8 Chapter 2 External component identification
Lights
Component Description
(1)
(2) Caps lock light White: Caps lock is on, which switches the keys to all capital
(3)
(4)
(5) TouchPad light
Power light
Mute light ● Amber: Computer sound is off.
Wireless light
White: The computer is on.
●
Blinking white: The computer is in the Sleep (or
●
Suspend) state, which is an energy-saving mode. The
computer shuts off power to the display and other
unneeded components.
Off: The computer is off or in Hibernation. Hibernation
●
is an energy-saving mode that uses the least amount
of power.
letters.
Off: Computer sound is on.
●
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
● Amber: All wireless devices are off.
Amber: The TouchPad is off (select models only).
●
Off: The TouchPad is on (select models only).
●
Top 9
TouchPad
Component Description
(1) TouchPad on/off button Turns the TouchPad on or off.
(2) TouchPad light
(3) TouchPad zone Moves the on-screen pointer and selects or activates items
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
Amber: The TouchPad is off (select models only).
●
Off: The TouchPad is on (select models only).
●
on the screen.
10 Chapter 2 External component identification
Left side
Component Description
(1)
(2) Vents (2) Enable airflow to cool internal components.
(3)
(4)
(5)
(6)
(7)
External monitor port Connects an external VGA monitor or projector.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio
device.
RJ-45 (network) jack Connects a network cable.
USB 3.0 ports (2) Connect optional USB 3.0 compatible devices and provide
enhanced USB power performance.
Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to a headphone jack,
the computer speakers are disabled.
(8)
Digital Media Slot Supports the following digital card formats:
SD Memory Card
●
SDXC Memory Card
●
SDHC Memory Card
●
● MMC
Left side 11
Right side
Component Description
(1) Optical drive Reads and writes to an optical disc.
(2) Optical drive light
(3) Optical drive eject button Releases the disc tray.
(4)
(5)
(6)
(7) AC adapter light
Power light
Hard drive light
USB 2.0 port Connects an optional USB 2.0 compatible device.
Green or amber: The optical drive is being accessed.
●
Off: The optical drive is idle.
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep (or
●
Suspend) state, which is an energy-saving mode. The
computer shuts off power to the display and other
unneeded components.
Off: The computer is off or in Hibernation. Hibernation
●
is an energy-saving mode that uses the least amount
of power.
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
●
hard drive (select models only).
White: The AC adapter is connected and the battery is
●
charged.
Blinking white: The battery has reached a low battery
●
level.
Amber: The AC adapter is connected and the battery
●
is charging.
Off: The computer is using DC power.
●
(8)
(9)
Power connector Connects an AC adapter.
Security cable slot Attaches an optional security cable to the computer.
12 Chapter 2 External component identification
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Bottom components
Component Description
(1) Battery bay Holds the battery.
(2)
(3) Vents (5) Enable airflow to cool internal components.
(4)
Battery release latch Releases the battery from the battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Service door The service door provides access to the keyboard, optical
drive, solid state drive/hard drive bay, wireless
compartment and memory module compartment.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact customer support.
Bottom components 13
3 Illustrated parts catalog
Service label
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service label.
Item Description Function
(1) Product name This is the model name for the computer.
(2) Serial number This is an alphanumeric identifier that is unique to each product.
(3) Product part number This number provides specific information about the product's hardware components. The
(4) Warranty period This number describes the duration of the warranty period for the computer.
(5) Model description
(select models only)
14 Chapter 3 Illustrated parts catalog
part number helps a service technician to determine what components and parts are
needed.
This is the alphanumeric identifier needed to locate documents, drivers, and support for
the computer.
Computer major components
Computer major components 15
Item Component Spare part number
(1) 35.6 cm (14.0 in), high definition (HD), LED, SVA, BrightView display assembly (includes webcam,
microphone, wireless antenna transceivers and cable, and display cable):
● Linen white (butterfly blossom pattern) 689462-001
● Sparkling black 683847-001
NOTE: For more display assembly spare part information, see
(2) Keyboard (includes keyboard cable):
Keyboard with black finish:
● For use in Canada 680555-DB1
● For use in Japan 680555-291
Bright purple (modern mesh pattern) 683844-001
●
Linen white (modern mesh pattern) 684473-001
●
Ruby red (modern mesh pattern) 683845-001
●
Winter blue (modern mesh pattern) 683846-001
●
Display assembly subcomponents on page 19.
For use in Brazil 680555-201
●
For use in India 680555-D61
●
For use internationally 680555-B31
●
For use in Latin America 680555-161
●
For use in Saudi Arabia 680555-171
●
● For use in South Korea 680555-AD1
● For use in the United States 680555-001
Keyboard with butterfly blossom finish:
● For use in Canada 689463-DB1
Keyboard with white finish:
● For use in Thailand 684479-281
(3) Top cover (includes TouchPad):
For use in Taiwan 680555-AB1
●
For use in Thailand 680555-281
●
For use in Brazil 689463-201
●
For use in Latin America 689463-161
●
For use in the United States 689463-001
●
For use in Brazil 684479-201
●
For use in Latin America 684479-161
●
For use in Taiwan 684479-AB1
●
For use in the United States 684479-001
●
16 Chapter 3 Illustrated parts catalog
Item Component Spare part number
● Linen white (modern mesh pattern) 684474-001
● Winter blue (modern mesh pattern) 680575-001
(4) Power button board (includes cable) 680560-001
(5) TouchPad LED board (includes cable) 683848-001
(6) TouchPad button board (includes cable) 680559-001
(7) Speaker Kit (includes left and right speakers and cable) 680567-001
(8) System board (includes replacement thermal material):
● For use only with computer models equipped with UMA video memory 680568-001
(9) Intel Platform Controller Hub (PCH) heat sink 683843-001
Bright purple (modern mesh pattern) 680573-001
●
Linen white (butterfly blossom pattern) 689467-001
●
Ruby red (modern mesh pattern) 680574-001
●
Sparkling black 680576-001
●
For use only with computer models equipped with 2 GB of dedicated switchable
●
discrete video memory
For use only with computer models equipped with 1 GB of dedicated switchable
●
discrete video memory
680570-001
680569-001
(10) Processor (includes replacement thermal material):
Next Generation Intel Core processor:
2nd Generation Intel Core processor:
● Intel Core i5-2450M processor (2.50 GHz, SC turbo up to 3.10 GHz, 1333 MHz/3.0
● Intel Core i3-2370M (2.4 GHz, 1333 MHz/3 MB L3 cache, dual core 35 W) 677152-001
Intel Core i7-3612QM (2.1 GHz, SC turbo up to 3.1 GHz, 1600 MHz/6.0 MB L3
●
cache, quad core, 35 W)
Intel Core i7-3520M (2.9 GHz, SC turbo up to 3.6 GHz, 1600 MHz/4 MB L3 cache,
●
dual core, 35 W)
Intel Core i5-3320M (2.6 GHz, SC turbo up to 3.3 GHz, 1600 MHz/3 MB L3 cache,
●
dual core, 35 W)
Intel Core i5-3210M (2.5 GHz, SC turbo up to 3.1 GHz, 1600 MHz/3 MB L3 cache,
●
dual core, 35 W)
Intel Core i3-3110M (2.4 GHz 1600 MHz/3 MB L3 cache, dual core, 35 W) 682417-001
●
MB L3 cache, dual core, 35 W)
Intel Core i3-2350M processor (2.30 GHz, 1333 MHz/3.0 MB L3 cache,
●
dual core, 35 W)
Intel Core i3-2330M processor (2.20 GHz, 1333 MHz/3.0 MB L3 cache,
●
dual core, 35 W)
680647-001
681954-001
681952-001
680645-001
676359-001
653340-001
653339-001
Pentium processor:
Pentium B970 processor (2.3 GHz, 1333 MHz/2 MB L3 cache, dual core, 35 W) 676785-001
●
Computer major components 17
Item Component Spare part number
(11) RTC battery (includes cable and double-sided tape) 637193-001
(12) Fan and heat sink (includes replacement thermal material):
(13) Power connector (includes cable) 680548-001
(14) USB board (includes cable) 680558-001
(15) Optical drive cable (includes optical drive connector) 680546-001
(16) Battery:
(17) Base enclosure 680544-001
Rubber Feet Kit (not illustrated, includes 4 rubber feet) 680563-001
Intel Pentium B960 processor (2.20 GHz, 1333 MHz/2.0 MB L3 cache,
●
dual core, 35 W)
Pentium B950 processor (2.1 GHz, 1333 MHz/2 MB L3 cache, dual core, 35W) 653338-001
●
Heat sink for use only with computer models equipped with switchable discrete
●
video memory
Heat sink for use only with computer models equipped with UMA video memory 680549-001
●
Fan 680551-001
●
6 cell, 47 Whr, 2.20 Ah Li-ion battery 593553-001
●
6 cell, 55 Whr, 2.55 Ah Li-ion battery (select models only) 593554-001
●
664662-001
680550-001
(18) Hard drive SATA, (does not include hard drive bumpers, bracket, or cable):
9.5 mm (0.37 in) x 6.35 cm (2.50 in):
● 750 GB, 5400 rpm 634250-001
● 500 GB, 5400 rpm 669299-001
7.0 mm (0.28 in) × 6.35 cm (2.50 in):
● 320 GB, 5400 rpm 645193-001
Hard Drive Hardware Kit (includes hard drive bracket and bracket screws, cable, and 2
(19) Memory modules (2, DDR3, 10600, 1333 MHz):
● 2 GB 652972-001
(20) WLAN module:
1 TB, 5400 rpm 676521-001
●
750 GB, 7200 rpm 633252-001
●
640 GB, 5400 rpm 669300-001
●
500 GB, 7200 rpm 634925-001
●
320 GB, 7200 rpm 634862-001
●
bumpers)
4 GB 641369-001
●
682745-001
Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter and 20702 Bluetooth 4.0+HS
●
combination adapter
18 Chapter 3 Illustrated parts catalog
657325-005
Item Component Spare part number
(21) Optical drive (includes bezel and bracket):
(22) Service door (includes 1 captive screw) — available in the Plastics Kit 680561-001
Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 3.0+HS combination
●
adapter (select models only)
Intel Centrino® Wireless-N 2230 802.11b/g/n 2×2 WiFi and Bluetooth 4.0
●
combination adapter
Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi Adapter and AR3012 Bluetooth
●
4.0 combination adapter (select models only)
Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi Adapter (select models only) 675794-001
●
Ralink RT5390BC8 802.11b/g/n 1×1 WiFi and Bluetooth 3.0+HS combination
●
adapter
Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter 670691-001
●
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 680557-001
●
DVD±RW Super Multi Double-Layer Combination Drive 680556-001
●
Display assembly subcomponents
600370-001
670290-001
655795-005
656120-001
Item Component Spare part number
(1) Display bezel
Black 680545-001
Display assembly subcomponents 19
Item Component Spare part number
Linen white (butterly blossom pattern) 689461-001
(2) Webcam/microphone module 680577-001
(3) Display Hinge Kit (includes left and right display hinges and brackets) 680554-001
(4) 35.6 cm (14.0 in), HD, LED, SVA BrightView display panel 680562-001
(5) Antenna Kit (includes left and right wireless antenna cables and transceivers) 680539-001
(6) Display Panel Cable Kit (includes display panel cable and webcam/microphone
(7) Display hinge covers (2) 680553-001
(8) Display enclosure:
● Linen white (butterfly blossom pattern) 689460-001
● Sparkling black 680543-001
Display Screw Kit (not illustrated) 680565-001
module cable)
Bright purple (modern mesh pattern) 680540-001
●
Linen white (modern mesh pattern) 684472-001
●
Ruby red (modern mesh pattern) 680541-001
●
Winter blue (modern mesh pattern) 680542-001
●
Mass storage devices
680547-001
Item Component Spare part number
(1) Optical drive (includes bezel and bracket):
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 680557-001
●
20 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(2) Hard drive SATA, does not include hard drive bumpers, bracket, or cable:
9.5 mm (0.37 in) × 6.35 cm (2.50 in):
● 750 GB, 5400 rpm 634250-001
● 500 GB, 5400 rpm 669299-001
7.0 mm (0.28 in) × 6.35 cm (2.50 in):
● 320 GB, 5400 rpm 645193-001
Hard Drive Hardware Kit, (not illustrated) includes: 682745-001
DVD±RW Super Multi Double-Layer Combination Drive 680556-001
●
1 TB, 5400 rpm 676521-001
●
750 GB, 7200 rpm 633252-001
●
640 GB, 5400 rpm 669300-001
●
500 GB, 7200 rpm 634925-001
●
320 GB, 7200 rpm 634862-001
●
Hard drive bumpers (2)
●
● Hard drive bracket and screws
Hard drive cable
●
Miscellaneous parts
Component Spare part number
HP Smart AC adapter:
90 W RC V HP Smart AC adapter with Power Factor Correction (PFC) (for computer models
●
equipped with a graphics subsystem with switchable discrete memory only)
65 W RC V HP Smart AC adapter (for computer models equipped with a graphics subsystem
●
with UMA memory only)
90 W RC V HP Smart AC adapter with PFC (for select computer models equipped with a
●
graphics subsystem with switchable discrete memory only)
65 W RC V HP Smart AC adapter (for select computer models equipped with a graphics
●
subsystem with UMA memory only)
Power cord (3-pin, black, 1.83 m):
For use in Argentina 490371-D01
●
● For use in Brazil 490371-202
For use in Europe 490371-021
●
For use in India 490371-D61
●
● For use in Italy 490371-061
For use in Japan 490371-291
●
609940-001
609939-001
609947-001
609948-001
Miscellaneous parts 21
Component Spare part number
For use in North America 490371-001
●
For use in the People's Republic of China 490371-AA1
●
● For use in South Korea 490371-AD1
For use in Taiwan 490371-AB1
●
For use in Thailand 490371-201
●
● For use in the United Kingdom and Singapore 490371-031
Screw Kit 680566-001
Thermal Material Kit 680571-001
Sequential part number listing
Spare part number Description
490371-001 Power cord for use in North America (black, 3-pin, 1.83 m)
490371-021 Power cord for use in Europe (black, 3-pin, 1.83 m)
490371-031 Power cord for use in the United Kingdom and Singapore (black, 3-pin, 1.83 m)
490371-061 Power cord for use in Italy (black, 3-pin, 1.83 m)
490371-201 Power cord for use in Thailand (black, 3-pin, 1.83 m)
490371-202 Power cord for use in Brazil (black, 3-pin, 1.83 m)
490371-291 Power cord for use in Japan (black, 3-pin, 1.83 m)
490371-AA1 Power cord for use in the People's Republic of China (black, 3-pin, 1.83 m)
490371-AB1 Power cord for use in Taiwan (black, 3-pin, 1.83 m)
490371-AD1 Power cord for use in South Korea (black, 3-pin, 1.83 m)
490371-D01 Power cord for use in Argentina (black, 3-pin, 1.83 m)
490371-D61 Power cord for use in India (black, 3-pin, 1.83 m)
593553-001 6 cell, 47 Whr, 2.20 Ah Li-ion battery
593554-001 6 cell, 55 Whr, 2.55 Ah Li-ion battery (select models only)
600370-001 Broadcom 4313 802.11b/g/n 1x1 WiFi and 2070 Bluetooth 3.0+HS combination adapter (select
609939-001 65 W RC V HP Smart AC adapter (for computer models equipped with a graphics subsystem
609940-001 90 W RC V HP Smart AC adapter with PFC (for computer models equipped with a graphics
609947-001 90 W RC V HP Smart AC adapter with PFC (for select computer models equipped with a
models only)
with UMA memory only)
subsystem with switchable discrete memory only)
graphics subsystem with switchable discrete memory only)
609948-001 65 W RC V HP Smart AC adapter (for select computer models equipped with a graphics
subsystem with UMA memory only)
22 Chapter 3 Illustrated parts catalog
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