Getting Started
HP Notebook
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: January 2011
Document Part Number: 635466-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or for requesting
a full refund of the computer, please
contact your local point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Welcome .......................................................................................................................................................... 1
What's new? ......................................................................................................................................... 1
Beats Audio (select models only) ........................................................................................ 1
Finding information ............................................................................................................................... 3
2 Getting to know your computer ..................................................................................................................... 5
Top ....................................................................................................................................................... 5
TouchPad ............................................................................................................................ 5
Lights ................................................................................................................................... 6
Buttons ................................................................................................................................. 7
Keys ..................................................................................................................................... 8
Front ..................................................................................................................................................... 9
Right side ........................................................................................................................................... 10
Left side .............................................................................................................................................. 11
Display ................................................................................................................................................ 12
Rear .................................................................................................................................................... 13
Bottom ................................................................................................................................................ 14
3 Networking .................................................................................................................................................... 15
Using an Internet service provider (ISP) ............................................................................................ 15
Connecting to a wireless network ....................................................................................................... 16
Connecting to an existing WLAN ....................................................................................... 16
Setting up a new WLAN network ....................................................................................... 16
Configuring a wireless router ............................................................................ 17
Protecting your WLAN ....................................................................................... 17
4 Keyboard and pointing devices ................................................................................................................... 18
Using the keyboard ............................................................................................................................ 18
Using the action keys ......................................................................................................... 18
Using the hotkeys .............................................................................................................. 19
Using keypads ................................................................................................................... 20
Using the integrated numeric keypad ................................................................ 20
Using an optional external numeric keypad ...................................................... 21
Using pointing devices ....................................................................................................................... 21
Setting pointing device preferences ................................................................................... 21
Using the TouchPad .......................................................................................................... 21
v
Turning the TouchPad off and on ...................................................................... 21
Navigating ......................................................................................................... 21
Selecting ........................................................................................................... 22
Using TouchPad gestures ................................................................................. 22
Scrolling ............................................................................................ 23
Pinching/Zooming ............................................................................. 23
5 Maintenance .................................................................................................................................................. 24
Inserting or removing the battery ........................................................................................................ 24
Replacing or upgrading the hard drive ............................................................................................... 25
Removing the hard drive .................................................................................................... 25
Installing a hard drive ......................................................................................................... 27
Adding or replacing memory modules ................................................................................................ 28
Updating programs and drivers .......................................................................................................... 31
Using SoftPaq Download Manager .................................................................................................... 31
6 Backup and recovery .................................................................................................................................... 32
Restore ............................................................................................................................................... 32
Creating restore media ....................................................................................................................... 32
Performing a system restore .............................................................................................................. 33
Restoring using the dedicated recovery partition (select models only) .............................. 33
Restoring using the restore media ..................................................................................... 34
Changing the computer boot order .................................................................................... 34
Backing up and recovering your information ...................................................................................... 34
Using Windows Backup and Restore ................................................................................ 35
Using Windows system restore points ............................................................................... 36
When to create restore points ........................................................................... 36
Create a system restore point ........................................................................... 36
Restore to a previous date and time ................................................................. 36
7 Customer support ......................................................................................................................................... 37
Contacting customer support ............................................................................................................. 37
Labels ................................................................................................................................................. 38
8 Specifications ................................................................................................................................................ 39
Input power ......................................................................................................................................... 39
Operating environment ....................................................................................................................... 39
Index ................................................................................................................................................................... 40
vi
1 Welcome
What's new?
●
Finding information
●
After you set up and register the computer, it is important to take the following steps:
Connect to the Internet—Set up your wired or wireless network so that you can connect to the
●
Internet. For more information, refer to
● Update your antivirus software—Protect your computer from damage caused by viruses. The
software is preinstalled on the computer and includes a limited subscription for free updates. For
more information, refer to the HP Notebook Reference Guide. For instructions on accessing this
guide, refer to
Finding information on page 3.
Networking on page 15.
● Get to know your computer—Learn about your computer features. Refer to
your computer on page 5 and Keyboard and pointing devices on page 18 for additional
information.
Create recovery discs or a recovery flash drive—Recover the operating system and software
●
to factory settings in case of system instability or failure. For instructions, refer to
recovery on page 32.
● Find installed software—Access a list of the software preinstalled on the computer. Select
Start > All Programs. For details about using the software included with the computer, refer to
the software manufacturer's instructions, which may be provided with the software or on the
manufacturer's Web site.
What's new?
Beats Audio (select models only)
Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a
clear sound. Beats Audio is enabled by default.
▲ To increase or decrease the Beats Audio bass settings, press fn+b.
NOTE: You can also view and control the bass settings through the Windows® operating
system. To view and control the bass properties:
Select Start > Programs > Beats Audio Control Panel > Listening Experience.
Getting to know
Backup and
– or –
Select Start > Control Panel > Hardware and Sound > Beats Audio Control Panel >
Listening Experience.
The following table shows and describes the Beats Audio icons.
What's new? 1
Icon Description
Indicates that Beats Audio is enabled.
Indicates that Beats Audio is disabled.
2 Chapter 1 Welcome
Finding information
The computer comes with several resources to help you perform various tasks.
Resources For information about
Quick Setup poster ● How to set up the computer
● Help to identify computer components
HP Notebook Reference Guide
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
Help and Support
To access Help and Support, select Start > Help and
Support.
NOTE: For country- or region-specific support, go to
http://www.hp.com/support, select your country or
region, and follow the on-screen instructions.
Regulatory, Safety, and Environmental Notices
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
Safety & Comfort Guide
● Power management features
How to maximize battery life
●
How to use the multimedia features of the computer
●
● How to protect the computer
● How to care for the computer
How to update the software
●
Operating system information
●
● Software, driver, and BIOS updates
● Troubleshooting tools
How to access technical support
●
● Regulatory and safety information
Battery disposal information
●
● Proper workstation setup, posture, health, and work habits
To access this guide:
Select Start > Help and Support > User Guides.
– or –
Select Start > All Programs > HP > HP
Documentation.
– or –
http://www.hp.com/ergo.
Go to
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
HP Web site
To access this Web site, go to
support.
http://www.hp.com/
● Electrical and mechanical safety information
HP support telephone numbers
Support information
●
● Ordering parts and finding additional help
● Software, driver, and BIOS (Setup Utility) updates
Accessories available for the device
●
Finding information 3
Resources For information about
Limited Warranty*
To access the warranty:
Select Start > Help and Support > User Guides >
View Warranty Information.
– or –
Select Start > All Programs > HP > HP
Documentation > View Warranty Information.
– or –
Go to
http://www.hp.com/go/orderdocuments.
*You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on
your computer and/or on the CD/DVD provided in the box. Some countries/regions may provide a printed HP Limited
Warranty in the box. In countries/regions where the warranty is not provided in printed format, you may request a printed
http://www.hp.com/go/orderdocuments or write to:
copy at
● North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
● Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
Please include your product number, warranty period (found on your serial number label), name, and postal address.
Warranty information
4 Chapter 1 Welcome
2 Getting to know your computer
Top
●
Front
●
Right side
●
Left side
●
Display
●
Rear
●
Bottom
●
Top
TouchPad
Component Description
(1) TouchPad off light
(2) TouchPad icon Turns the TouchPad on and off. Quickly double-tap the
(3) TouchPad zone Moves the pointer and selects or activates items on the
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) TouchPad on light
(6) Right TouchPad button Functions like the right button on an external mouse.
Off: The TouchPad is on.
●
● On: The TouchPad is off.
TouchPad icon to turn the TouchPad on and off.
screen.
On: The TouchPad is on.
●
● Off: The TouchPad is off.
Top 5
Lights
Component Description
(1) Caps lock light
(2)
(3)
(4)
(5) TouchPad on light ● On: The TouchPad is on.
(6) TouchPad off light ● Off: The TouchPad is on.
(7) Fingerprint reader light (select models only) ● White: The fingerprint was read.
Power light
Mute light ● White: Computer sound is on.
Wireless light ● White: An integrated wireless device, such as a
White: Caps lock is on.
●
● Off: Caps lock is off.
White: The computer is on.
●
● Blinking white: The computer is in the Sleep state.
● Off: The computer is off or in Hibernation.
Amber: Computer sound is off.
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
● Amber: All wireless devices are off.
● Off: The TouchPad is off.
On: The TouchPad is off.
●
Amber: The fingerprint was not read.
●
6 Chapter 2 Getting to know your computer
Buttons
Component Description
(1)
(2)
(3) Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of a
Power button
Web browser Opens a Web browser.
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button briefly to
●
initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the
power button for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options,
or refer to the HP Notebook Reference Guide.
NOTE: Until you set up your Internet or network services,
this button opens the Internet Connection Wizard.
password logon.
Top 7
Keys
Component Description
(1) esc key Displays system information when pressed in combination
(2) fn key Executes frequently used system functions when pressed
(3)
(4) b key Increases or decreases the Beats Audio bass settings.
(5)
Windows logo key Displays the Windows Start menu.
Windows applications key Displays a shortcut menu for items beneath the pointer.
with the fn key.
in combination with the b key, the esc key, or the num lk
key.
Beats Audio is an enhanced audio profile that provides a
deep, controlled bass while maintaining a clear sound.
Beats Audio is enabled by default.
You can also view and control the bass settings through
the Windows operating system. To view and control the
bass properties:
● Select Start > Programs > Beats Audio Control
Panel > Listening Experience.
– or –
● Select Start > Control Panel > Hardware and
Sound > Beats Audio Control Panel > Listening
Experience.
(6) Integrated numeric keypad When the keypad has been enabled, the keys can be used
8 Chapter 2 Getting to know your computer
like an external numeric keypad.
Component Description
Front
(7) num lk key Enables/disables the integrated numeric keypad when
pressed in combination with the fn key.
(8) Action keys Execute frequently used system functions.
Component Description
(1) Speakers (2) Produce sound.
(2) Digital Media Slot Supports the following digital card formats:
● MultiMediaCard
● Secure Digital (SD) Card
Front 9
Right side
Component Description
(1)
(2)
(3)
(4) Optical drive Reads and writes to an optical disc.
(5) Optical drive light ● White: The optical drive is being accessed.
(6) Optical drive eject button Ejects the optical disc.
(7) AC adapter light ● White: The computer is connected to external power
Power light
Drive light ● Blinking white: The hard drive is being accessed.
USB ports (2) Connect optional USB devices.
White: The computer is on.
●
● Blinking white: The computer is in the Sleep state.
● Off: The computer is off or in Hibernation.
Amber: HP ProtectSmart Hard Drive Protection has
●
temporarily parked the hard drive.
NOTE: For information on HP ProtectSmart Hard
Drive Protection, refer to the HP Notebook Reference
Guide.
Amber: The optical drive is off.
●
and the battery is fully charged.
● Amber: The battery is charging.
● Off: The computer is not connected to external power.
(8)
(9)
Power connector Connects an AC adapter.
Security cable slot Attaches an optional security cable to the computer.
10 Chapter 2 Getting to know your computer
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Left side
Component Description
(1) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(2)
(3)
(4)
(5)
(6)
(7)
External monitor port Connects an external VGA monitor or projector.
HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or audio
component.
RJ-45 (network) jack Connects a network cable.
SuperSpeed USB ports (2) Connect optional USB 3.0 devices and provide enhanced
USB power performance.
NOTE: The SuperSpeed USB ports are also compatible
with USB 1.0 and 2.0 devices.
Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television
audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to a jack, the
computer speakers are disabled.
Left side 11
Display
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures still photographs.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
local area networks (WLAN).
To use the webcam, select Start > All Programs > CyberLink
YouCam > CyberLink YouCam.
12 Chapter 2 Getting to know your computer
Rear
Component Description
Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
Rear 13
Bottom
Component Description
(1) Integrated subwoofer Provides superior bass sound.
(2) Vents (7) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(3) Battery bay Holds the battery.
(4)
(5)
Battery release latch Releases the battery from the battery bay, and releases the
hard drive/memory module compartment cover.
Hard drive bay Holds the hard drive and wireless LAN (WLAN) device, and
contains the memory module slots.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that
regulates wireless devices in your country or region. If you
replace the module and then receive a warning message,
remove the module to restore computer functionality, and
then contact technical support through Help and Support.
14 Chapter 2 Getting to know your computer
3Networking
Using an Internet service provider (ISP)
●
Connecting to a wireless network
●
NOTE: Internet hardware and software features vary depending on computer model and your
location.
Your computer may support one or both of the following types of Internet access:
● Wireless—For mobile Internet access, you can use a wireless connection. Refer to
to an existing WLAN on page 16 or Setting up a new WLAN network on page 16.
Wired—You can access the Internet by connecting to a wired network. For information on
●
connecting to a wired network, refer to the HP Notebook Reference Guide.
Using an Internet service provider (ISP)
Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to
purchase Internet service and a modem. The ISP will help set up the modem, install a network cable
to connect your wireless computer to the modem, and test the Internet service.
NOTE: Your ISP will give you a user ID and password to access the Internet. Record this
information and store it in a safe place.
The following features will help you set up a new Internet account or configure the computer to use an
existing account:
Internet Services & Offers (available in some locations)—This utility assists with signing up
●
for a new Internet account and configuring the computer to use an existing account. To access
this utility, select Start > All Programs > Online Services > Get Online.
● ISP-provided icons (available in some locations)—These icons may be displayed either
individually on the Windows desktop or grouped in a desktop folder named Online Services. To
set up a new Internet account or configure the computer to use an existing account, double-click
an icon, and then follow the on-screen instructions.
Connecting
Windows Connect to the Internet Wizard—You can use the Windows Connect to the Internet
●
Wizard to connect to the Internet in any of these situations:
You already have an account with an ISP.
◦
◦ You do not have an Internet account and want to select an ISP from the list provided within
the wizard. (The list of ISP providers is not available in all regions.)
◦ You have selected an unlisted ISP, and the ISP has provided you with information such as
a specific IP address and POP3 and SMTP settings.
To access the Windows Connect to the Internet Wizard and instructions for using it, select Start
> Control Panel > Network and Internet > Network and Sharing Center.
NOTE: If you are prompted within the wizard to choose between enabling or disabling
Windows Firewall, choose to enable the firewall.
Using an Internet service provider (ISP) 15
Connecting to a wireless network
Wireless technology transfers data across radio waves instead of wires. Your computer may be
equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device
●
● Bluetooth device
For more information on wireless technology and connecting to a wireless network, refer to the
HP Notebook Reference Guide and information and Web site links provided in Help and Support.
Connecting to an existing WLAN
1. Turn on the computer.
2. Be sure that the WLAN device is on.
3. Click the network icon in the notification area, at the far right of the taskbar.
4. Select a network to connect to.
5. Click Connect.
6. If required, enter the security key.
Setting up a new WLAN network
Required equipment:
A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
●
an Internet service provider (ISP)
● A wireless router (purchased separately) (2)
Your new wireless computer (3)
●
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type
of modem you have.
The illustration shows an example of a completed WLAN network installation that is connected to the
Internet. As your network grows, additional wireless and wired computers can be connected to the
network to access the Internet.
16 Chapter 3 Networking
Configuring a wireless router
For help in setting up a WLAN, refer to the information provided by your router manufacturer or your
ISP.
The Windows operating system also provides tools to help you set up a new wireless network. To use
the Windows tools to set up your network, select Start > Control Panel > Network and Internet >
Network and Sharing Center > Set up a new connection or network > Set up a new network.
Then follow the on-screen instructions.
NOTE: It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the
Internet, you can disconnect the cable, and then access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or access an existing WLAN, always turn on security features to protect
your network from unauthorized access.
For information on protecting your WLAN, refer to the HP Notebook Reference Guide.
Connecting to a wireless network 17
4 Keyboard and pointing devices
Using the keyboard
●
Using pointing devices
●
Using the keyboard
Using the action keys
Action keys are customized actions that are assigned to specific keys at the top of the keyboard. The
icons on the f1 through f4 keys and f6 through f12 keys represent the action key functions.
To use an action key, press and hold this key to activate the assigned function.
NOTE: The action key feature is enabled at the factory. You can disable this feature in Setup Utility.
If this feature is disabled in Setup Utility, you must press fn and an action key to activate the assigned
function.
Icon Key Description
f1 Opens Help and Support, which provides information about your Windows operating
f2 Decreases the screen brightness level incrementally when you hold down this key.
f3 Increases the screen brightness level incrementally when you hold down this key.
f4 Switches the screen image among display devices connected to the system. For
f6 Plays the previous track of an audio CD or the previous section of a DVD or a BD.
f7 Plays, pauses, or resumes a track of an audio CD or a section of a DVD or a BD.
system and computer, answers to questions and tutorials, and updates to your
computer.
Help and Support also provides automated troubleshooting and links to support
specialists.
example, if a monitor is connected to the computer, pressing this key alternates the
screen image from computer display to monitor display to simultaneous display on
both the computer and the monitor.
Most external monitors receive video information from the computer using the external
VGA video standard. The switch screen image key can also alternate images among
other devices that are receiving video information from the computer.
18 Chapter 4 Keyboard and pointing devices
Using the hotkeys
A hotkey is a combination of the fn key (1) and either the esc key (2) or the b key (3).
To use a hotkey:
▲ Briefly press the fn key, and then briefly press the second key of the hotkey combination.
f8 Plays the next track of an audio CD or the next section of a DVD or a BD.
f9 Decreases speaker volume incrementally when you hold down this key.
f10 Increases speaker volume incrementally when you hold down this key.
f11 Mutes or restores speaker sound.
f12 Turns the wireless feature on or off.
NOTE: This key does not establish a wireless connection. To establish a wireless
connection, a wireless network must also be set up.
Using the keyboard 19
Function Hotkey Description
Display system information. fn+esc Displays information about system hardware components and the system
Control the bass settings. fn+b Increases or decreases the Beats Audio bass settings.
Using keypads
The computer includes an integrated numeric keypad. The computer also supports an optional
external numeric keypad or an optional external keyboard that includes a numeric keypad.
Using the integrated numeric keypad
BIOS version number.
Beats Audio is an enhanced audio profile that provides a deep, controlled
bass while maintaining a clear sound. Beats Audio is enabled by default.
You can also view and control the bass settings through the Windows
operating system. To view and control the bass properties:
● Select Start > Programs > Beats Audio Control Panel > Listening
Experience.
– or –
● Select Start > Control Panel > Hardware and Sound > Beats
Audio Control Panel > Listening Experience.
Component Description
(1) num lk key Alternates between the navigational and numeric functions on the
(2) Integrated numeric keypad Can be used like an external numeric keypad.
20 Chapter 4 Keyboard and pointing devices
integrated numeric keypad.
NOTE: The keypad function that is active when the computer is
turned off remains on when the computer is turned back on.
Using an optional external numeric keypad
Keys on most external numeric keypads function differently according to whether num lock is on or
off. (Num lock is turned off at the factory.)For example:
When num lock is on, most keypad keys type numbers.
●
● When num lock is off, most keypad keys function like the arrow, page up, or page down keys.
To turn num lock on or off on an external keypad as you work:
Press the num lk key on the external keypad, not on the computer.
▲
Using pointing devices
NOTE: In addition to the pointing devices included with your computer, you can use an external
USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.
Setting pointing device preferences
Use Mouse Properties in Windows® to customize settings for pointing devices, such as button
configuration, click speed, and pointer options.
To access Mouse Properties, select Start > Devices and Printers. Then right-click the device
representing your computer, and select Mouse settings.
Using the TouchPad
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Use the left and right TouchPad buttons like the buttons on an external mouse.
Turning the TouchPad off and on
To turn the TouchPad off and on, quickly double-tap the TouchPad icon.
NOTE: The TouchPad light is off when the TouchPad is on.
Navigating
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Using pointing devices 21
Selecting
Use the left and right TouchPad buttons like the corresponding buttons on an external mouse.
Using TouchPad gestures
The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the
TouchPad at the same time.
NOTE: TouchPad gestures are not supported in all programs.
To view the demonstration of a gesture:
1.
Right-click the Synaptics icon
then click TouchPad Properties.
2. Click a gesture to activate the demonstration.
To turn the gestures on and off:
1.
Right-click the Synaptics icon
then click TouchPad Properties.
2. Select the gesture that you want to turn on or off.
3. Click Apply, and then click OK.
22 Chapter 4 Keyboard and pointing devices
in the notification area, at the far right of the taskbar, and
in the notification area, at the far right of the taskbar, and
Scrolling
Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers
slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right
motion.
NOTE: Scrolling speed is controlled by finger speed.
Pinching/Zooming
Pinching allows you to zoom in or out on images or text.
Zoom in by placing two fingers together on the TouchPad, and then moving them apart.
●
Zoom out by placing two fingers apart on the TouchPad, and then moving them together.
●
Using pointing devices 23
5 Maintenance
Inserting or removing the battery
●
Replacing or upgrading the hard drive
●
Adding or replacing memory modules
●
Updating programs and drivers
●
Using SoftPaq Download Manager
●
Inserting or removing the battery
NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide.
To insert the battery:
Insert the battery (1) into the battery bay, and pivot the battery (2) downward until it is seated.
▲
The battery release latch (3) automatically locks the battery into place.
To remove the battery:
CAUTION: Removing a battery that is the sole power source for the computer can cause loss of
information. To prevent loss of information, save your work and initiate Hibernation or shut down the
computer through Windows before removing the battery.
1. Slide the battery release latch (1) to release the battery, and then pivot the battery (2) upward.
24 Chapter 5 Maintenance
2. Remove the battery (3) from the computer.
Replacing or upgrading the hard drive
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the
hard drive while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
Removing the hard drive
1. Save your work and shut down the computer.
2. Disconnect AC power and external devices connected to the computer.
3. Remove the battery.
4. Slide the battery release latch (1), and then remove the hard drive cover (2).
Replacing or upgrading the hard drive 25
5. Disconnect the hard drive cable (1), and then remove the 4 hard drive screws (2).
6. Pull the hard drive tab to disconnect the hard drive, and then lift the hard drive out of the hard
drive bay.
26 Chapter 5 Maintenance
Installing a hard drive
1. Insert the hard drive into the hard drive bay.
2. Replace the 4 hard drive screws (1), and then connect the hard drive cable (2).
Replacing or upgrading the hard drive 27
3. Align the tabs on the hard drive cover with the notches on the computer (1), and then close the
cover (2).
4. Replace the battery.
5. Connect AC power and external devices to the computer.
6. Turn on the computer.
Adding or replacing memory modules
The computer has two memory module slots. The capacity of the computer can be upgraded by
adding a memory module to the vacant expansion memory module slot or by upgrading the existing
memory module in the primary memory module slot.
WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power
cord and remove all batteries before installing a memory module.
CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning
any procedure, ensure that you are discharged of static electricity by touching a grounded metal
object.
NOTE: To use a dual-channel configuration when adding a second memory module, be sure that
both memory modules are identical.
To add or replace a memory module:
CAUTION: To prevent information loss or an unresponsive system:
Shut down the computer before adding or replacing memory modules. Do not remove a memory
module while the computer is on, in the Sleep state, or in Hibernation.
If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the
power button. Then shut down the computer through the operating system.
1. Save your work and shut down the computer.
2. Disconnect AC power and external devices connected to the computer.
3. Remove the battery.
28 Chapter 5 Maintenance
4. Slide the battery release latch (1), and then remove the memory module compartment cover (2).
5. If you are replacing a memory module, remove the existing memory module:
a. Pull away the retention clips (1) on each side of the memory module.
The memory module tilts up.
b. Grasp the edge of the memory module (2), and then gently pull the memory module out of
the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the
edges only. Do not touch the components on the memory module.
To protect a memory module after removal, place it in an electrostatic-safe container.
6. Insert a new memory module:
CAUTION: To prevent damage to the memory module, hold the memory module by the edges
only. Do not touch the components on the memory module.
a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
b. With the memory module at a 45-degree angle from the surface of the memory module
compartment, press the module (2) into the memory module slot until it is seated.
Adding or replacing memory modules 29
c. Gently press the memory module (3) down, applying pressure to both the left and right
edges of the memory module, until the retention clips snap into place.
CAUTION: To prevent damage to the memory module, be sure that you do not bend the
memory module.
7. Align the tabs on the memory module compartment cover with the notches on the computer (1),
and then close the cover (2).
8. Replace the battery.
9. Connect AC power and external devices to the computer.
10. Turn on the computer.
30 Chapter 5 Maintenance
Updating programs and drivers
HP recommends that you update your programs and drivers on a regular basis with the latest
versions. Go to
receive automatic update notifications when they become available.
http://www.hp.com/support to download the latest versions. You can also register to
Using SoftPaq Download Manager
HP SoftPaq Download Manager (SDM) is a tool that provides quick access to SoftPaq information for
HP business computers without requiring the SoftPaq number. Using this tool, you can easily search
for SoftPaqs, and then download and unpack them. SoftPaq Download Manager works by reading
and downloading, from the HP FTP site, a published database file containing computer model and
SoftPaq information. SoftPaq Download Manager allows you to specify one or more computer models
to determine which SoftPaqs are available for download.
SoftPaq Download Manager checks the HP FTP site for updates to the database and software. If
updates are found, they are downloaded and applied automatically.
SoftPaq Download Manager is available on the HP Web site. To use SoftPaq Download Manager to
download SoftPaqs, you must first download and install the program. Go to the HP Web site at
http://www.hp.com/go/sdm, and follow the instructions to download and install SoftPaq Download
Manager.
To download SoftPaqs:
1. Select Start > All Programs > HP Software Setup > HP SoftPaq Download Manager.
2. When SoftPaq Download Manager opens for the first time, a window is displayed asking if you
want to show only software for the computer you are using or to show the software for all
supported models. Select Show software for all supported models. If you have used HP
SoftPaq Download Manager previously, go to Step 3.
a. Select your operating system and language filters in the Configuration Options window. The
filters limit the number of options that are listed in the Product Catalog pane. For example, if
only Windows 7 Professional is selected in the operating system filter, the only operating
system that is displayed in the Product Catalog is Windows 7 Professional.
b. To add other operating systems, change the filter settings in the Configuration Options
window. Refer to the HP SoftPaq Download Manager software Help for more information.
3. In the left pane, click the plus sign (+) to expand the model list, and then select the model or
models of the products you want to update.
4. Click Find Available SoftPaqs to download a list of available SoftPaqs for the selected
computer.
5. Select from the list of available SoftPaqs, and then click Download Only if you have many
SoftPaqs to download, because the SoftPaq selection and Internet connection speed determine
how long the download process will take.
If you want to download only one or two SoftPaqs and have a high-speed Internet connection,
click Download & Unpack.
6. Right-click Install SoftPaq in the SoftPaq Download Manager software to install the selected
SoftPaqs on the computer.
Updating programs and drivers 31
6 Backup and recovery
Restore
●
Creating restore media
●
Performing a system restore
●
Backing up and recovering your information
●
Your computer includes tools provided by the operating system and HP to help you safeguard your
information and restore it if ever needed.
This chapter provides information on the following topics:
Creating a set of recovery discs or a recovery flash drive (Recovery Manager software feature)
●
● Performing a system restore (from the partition, recovery discs, or a recovery flash drive)
● Backing up your information
Recovering a program or driver
●
Restore
In the event of hard drive failure, to restore your system to its factory image you will need a set of
recovery discs or a recovery flash drive that you can create using HP Recovery Manager. HP
recommends that you use this software to create either a set of recovery discs or a recovery flash
drive immediately after software setup.
If for some other reason you need to restore your system, this can be achieved using the HP
Recovery partition (select models only), without the need for recovery discs or a recovery flash drive.
To check for the presence of a recovery partition, click Start, right-click Computer, click Manage,
and then click Disk Management. If the recovery partition is present, a Recovery drive is listed in the
window.
CAUTION: HP Recovery Manager (partition, or discs/flash drive) restores only software that was
preinstalled at the factory. Software not provided with this computer must be reinstalled manually.
NOTE: Recovery discs have been included if your computer does not have a recovery partition.
Creating restore media
HP recommends that you create either a set of recovery discs or a recovery flash drive to be sure that
you can restore your computer to its original factory state if the hard drive fails, or if for any reason
you cannot restore using the recovery partition tools. Create these discs or the flash drive after setting
up the computer for the first time.
NOTE: HP Recovery Manager allows the creation of only one set of recovery discs or one recovery
flash drive. Handle these discs or flash drive carefully and keep them in a safe place.
32 Chapter 6 Backup and recovery
NOTE: If your computer does not include an integrated optical drive, you can use an optional
external optical drive (purchased separately) to create recovery discs, or you can purchase recovery
discs for your computer from the HP Web site. If you use an external optical drive, it must be
connected directly to a USB port on the computer, not to a USB port on an external device, such as a
USB hub.
Guidelines:
● Purchase high-quality DVD-R, DVD+R, DVD-R DL, or DVD+R DL discs.
NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE
(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.
● The computer must be connected to AC power during this process.
● Only one set of recovery discs or one recovery flash drive can be created per computer.
NOTE: If you are creating recovery discs, number each disc before inserting into the optical
drive.
● If necessary, you can exit the program before you have finished creating the recovery discs or
recovery flash drive. The next time you open Recovery Manager, you will be prompted to
continue the backup creation process.
To create a set of recovery discs or a recovery flash drive:
1. Select Start > All Programs > Recovery Manager > Recovery Media Creation.
2. Follow the on-screen instructions.
Performing a system restore
Recovery Manager software allows you to repair or restore the computer to its original factory state.
Recovery Manager works from recovery discs, a recovery flash drive, or from a dedicated recovery
partition (select models only) on the hard drive.
NOTE: A system restore needs to be performed if the computer hard drive has failed or if all
attempts to correct any functional computer issues fail. A system restore should be used as a final
attempt to correct computer issues.
Note the following when performing a system restore:
You can restore only the system that you have previously backed up. HP recommends that you
●
use HP Recovery Manager to create either a set of recovery discs or a recovery flash drive as
soon as you set up the computer.
Windows has its own built-in repair features, such as System Restore. If you have not already
●
tried these features, try them before using Recovery Manager.
● Recovery Manager restores only software that was preinstalled at the factory. Software not
provided with this computer must be downloaded from the manufacturer's Web site or reinstalled
from the disc provided by the manufacturer.
Restoring using the dedicated recovery partition (select models only)
When using the dedicated recovery partition, there is an option to back up pictures, music and other
audio, videos and movies, recorded TV shows, documents, spreadsheets and presentations, e-mails,
Internet favorites and settings during this process.
Performing a system restore 33
To restore the computer from the recovery partition, follow these steps:
1. Access Recovery Manager in either of the following ways:
● Select Start > All Programs > Recovery Manager > Recovery Manager.
– or –
Turn on or restart the computer, and then press esc while the “Press the ESC key for
●
Startup Menu” message is displayed at the bottom of the screen. Then, press f11 while the
“F11 (System Recovery)” message is displayed on the screen.
2. Click System Recovery in the Recovery Manager window.
3. Follow the on-screen instructions.
Restoring using the restore media
1. If possible, back up all personal files.
2. Insert the first recovery disc into the optical drive on your computer or an optional external
optical drive, and then restart the computer.
– or –
Insert the recovery flash drive into a USB port on your computer, and then restart the computer.
NOTE: If the computer does not automatically restart in the Recovery Manager, the computer
boot order needs to be changed.
3. Press f9 at system bootup.
4. Select the optical drive or the flash drive.
5. Follow the on-screen instructions.
Changing the computer boot order
To change the boot order for recovery discs:
1. Restart the computer.
2. Press esc while the computer is restarting, and then press f9 for boot options.
3. Select Internal CD/DVD ROM Drive from the boot options window.
To change the boot order for recovery flash drive:
1. Insert the flash drive into a USB port.
2. Restart the computer.
3. Press esc while the computer is restarting, and then press f9 for boot options.
4. Select the flash drive from the boot options window.
Backing up and recovering your information
It is very important to back up your files and keep any new software in a safe place. As you add new
software and data files, continue to create backups on a regular basis.
How completely you are able to recover your system depends on how recent your backup is.
34 Chapter 6 Backup and recovery
NOTE: A recovery from your most recent backup needs to be performed if the computer has a virus
attack or if any major system components fail. In order to correct computer issues, a recovery should
first be attempted before a system restore is attempted.
You can back up your information to an optional external hard drive, a network drive, or discs. Back
up your system at the following times:
● At regularly scheduled times
TIP: Set reminders to back up your information periodically.
● Before the computer is repaired or restored
Before you add or modify hardware or software
●
Guidelines:
● Create system restore points using the Windows® System Restore feature, and periodically
copy them to an optical disc or an external hard drive. For more information on using system
restore points, refer to
Store personal files in the Documents library and back up this folder periodically.
●
Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
●
settings. The screen shot can be a time-saver if you have to re-enter your preferences.
To create a screen shot:
1. Display the screen you want to save.
Using Windows system restore points on page 36.
2. Copy the screen image:
To copy only the active window, press alt+fn+prt sc.
To copy the entire screen, press fn+prt sc.
3. Open a word-processing document, and then select Edit > Paste. The screen image is added to
the document.
4. Save and print the document.
Using Windows Backup and Restore
Guidelines:
● Be sure that the computer is connected to AC power before you start the backup process.
Allow enough time to complete the backup process. Depending on file sizes, it may take over an
●
hour.
To create a backup:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to schedule and create a backup.
NOTE: Windows® includes the User Account Control feature to improve the security of the
computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.
Backing up and recovering your information 35
Using Windows system restore points
A system restore point allows you to save and name a snapshot of your hard drive at a specific point
in time. You can then recover back to that point if you want to reverse subsequent changes.
NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created
since the last restore point.
You also can create additional restore points to provide increased protection for your files and
settings.
When to create restore points
Before you add or modify software or hardware
●
● Periodically, whenever the computer is functioning optimally
NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.
Create a system restore point
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Follow the on-screen instructions.
Restore to a previous date and time
To revert to a restore point (created at a previous date and time), when the computer was functioning
optimally, follow these steps:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System protection.
3. Click the System Protection tab.
4. Click System Restore.
5. Follow the on-screen instructions.
36 Chapter 6 Backup and recovery
7 Customer support
Contacting customer support
●
Labels
●
Contacting customer support
If the information provided in this user guide, in the HP Notebook Reference Guide, or in Help and
Support does not address your questions, you can contact HP Customer Support at:
http://www.hp.com/go/contactHP
NOTE: For worldwide support, click Contact HP worldwide on the left side of the page, or go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
Here you can:
Chat online with an HP technician.
●
NOTE: When technical support chat is not available in a particular language, it is available in
English.
E-mail HP Customer Support.
●
Find HP Customer Support worldwide telephone numbers.
●
● Locate an HP service center.
Contacting customer support 37
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
●
Serial number label—Provides important information, including the following:
Component
(1) Product name
(2) Serial number (s/n)
(3) Part number/Product number (p/n)
(4) Warranty period
(5) Model description
Have this information available when you contact technical support. The serial number label is
affixed to the bottom of the computer.
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
●
Product Key to update or troubleshoot the operating system. The Microsoft Certificate of
Authenticity is located on the bottom of the computer.
Regulatory label—Provides regulatory information about the computer. The regulatory label is
●
affixed inside the battery bay.
● Wireless certification label or labels (select models only)—Provide information about optional
wireless devices and the approval markings of some of the countries or regions in which the
devices have been approved for use. If your computer model includes one or more wireless
devices, one or more certification labels are included with your computer. You may need this
information when traveling internationally. Wireless certification labels are affixed to the bottom
of the computer.
38 Chapter 7 Customer support
8 Specifications
Input power
●
Operating environment
●
Input power
The power information in this section may be helpful if you plan to travel internationally with the
computer.
The computer operates on DC power, which can be supplied by an AC or a DC power source. The
AC power source must be rated at 100–240 V, 50–60 Hz. Although the computer can be powered
from a standalone DC power source, it should be powered only with an AC adapter or a DC power
source supplied and approved by HP for use with this computer.
The computer can operate on DC power within the following specifications.
Input power Rating
Operating voltage and current 18.5 V dc @ 3.5 A - 65 W or 19 V dc @ 4.74 A - 90 W
NOTE: This product is designed for IT power systems in Norway with phase-to-phase voltage not
exceeding 240 V rms.
NOTE: The computer operating voltage and current can be found on the system regulatory label.
Operating environment
Factor Metric U.S.
Temperature
Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F
Nonoperating -20°C to 60°C -4°F to 140°F
Relative humidity (noncondensing)
Operating 10% to 90% 10% to 90%
Nonoperating 5% to 95% 5% to 95%
Maximum altitude (unpressurized)
Operating -15 m to 3,048 m -50 ft to 10,000 ft
Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft
Input power 39
Index
A
AC adapter light 10
action keys
decrease screen brightness
18
Help and Support 18
identifying 9
increase screen brightness 18
next track 19
play, pause, resume 18
stop 18
switch screen image 18
volume down 19
volume mute 19
volume up 19
wireless 19
audio-in (microphone) jack,
identifying 11
audio-out (headphone) jacks,
identifying 11
B
b key, identifying 8
backing up
customized window, toolbar,
and menu bar settings 35
personal files 35
bass settings hotkey 20
battery bay 14, 38
battery release latch 14
battery, replacing 24
Beats Audio 1, 8, 20
Bluetooth label 38
buttons
left TouchPad 5
power 7
right TouchPad 5
C
caps lock light, identifying 6
Certificate of Authenticity label 38
components
bottom 14
display 12
front 9
left side 11
rear 13
right side 10
top 5
connector, power 10
D
Digital Media Slot, identifying 9
drive light 10
E
esc key, identifying 8
external monitor port 11
F
f11 34
fingerprint reader light,
identifying 6
fingerprint reader, identifying 7
fn key, identifying 8, 19
H
hard drive
installing 27
removing 25
hard drive bay, identifying 14
HDMI port, identifying 11
headphone (audio-out) jacks 11
hotkeys
bass settings 20
description 19
display system information 20
using 19
I
input power 39
integrated numeric keypad,
identifying 8, 20
internal microphones, identifying
12
Internet connection setup 16
ISP, using 15
J
jacks
audio-in (microphone) 11
audio-out (headphone) 11
network 11
RJ-45 (network) 11
K
keyboard hotkeys, identifying 19
keypad
identifying 20
integrated numeric 8
keypad, external
num lock 21
using 21
keys
action 9
b8
esc 8
fn 8
num lk 9
Windows applications 8
Windows logo 8
L
labels
Bluetooth 38
Microsoft Certificate of
Authenticity 38
regulatory 38
serial number 38
wireless certification 38
WLAN 38
latch, battery release 14
lights
AC adapter 10
caps lock 6
drive 10
mute 6
power 6, 10
wireless 6
M
memory module
inserting 29
40 Index
removing 29
replacing 28
memory module compartment
cover, removing 29
memory module compartment,
identifying 14
microphone (audio-in) jack,
identifying 11
Microsoft Certificate of Authenticity
label 38
mouse, external
setting preferences 21
mute light, identifying 6
N
network jack, identifying 11
num lk key, identifying 9, 20
num lock, external keypad 21
O
operating environment 39
operating system
Microsoft Certificate of
Authenticity label 38
Product Key 38
optical drive eject button,
identifying 10
optical drive light, identifying 10
optical drive, identifying 10
P
pinching TouchPad gesture 23
pointing devices, setting
preferences 21
ports
external monitor 11
HDMI 11
SuperSpeed USB 11
USB 10
power button, identifying 7
power connector, identifying 10
power light, identifying 6, 10
Product Key 38
product name and number,
computer 38
recovery discs 32
Recovery Manager 33
recovery, system 33
regulatory information
regulatory label 38
wireless certification labels 38
restore points 36
RJ-45 (network) jack, identifying
11
S
scrolling TouchPad gesture 23
security cable slot, identifying 10
serial number 38
serial number, computer 38
setup of WLAN 16
slots
Digital Media 9
security cable 10
speakers, identifying 9
subwoofer, identifying 14
SuperSpeed USB ports,
identifying 11
supported discs 33
system information hotkey 20
system recovery 33
system restore points 36
T
TouchPad
buttons 5
using 21
TouchPad gestures
pinching 23
scrolling 23
zooming 23
TouchPad icon, identifying 5
TouchPad off light 5
TouchPad on light, identifying 5
TouchPad zone, identifying 5
traveling with the computer 38
U
USB ports, identifying 10
using system restore 36
webcam light, identifying 12
webcam, identifying 12
Windows applications key,
identifying 8
Windows logo key, identifying 8
wireless certification label 38
wireless light 6
wireless module compartment,
identifying 14
wireless network (WLAN),
equipment needed 16
wireless network, connecting 16
wireless router, configuring 17
wireless set up 16
WLAN
connecting 16
protecting 17
WLAN antennas, identifying 12
WLAN device 38
WLAN label 38
Z
zooming TouchPad gesture 23
R
recovering from the dedicated
recovery partition 33
recovering from the recovery
discs 34
V
vents, identifying 11, 13, 14
W
Web browser, identifying 7
Index 41
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