HP Pavilion dv7 Maintenance and Service Guide

HP Pavilion dv7 Notebook PC

Maintenance and Service Guide

AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: November 2011

First Edition: September 2011

Document Part Number: 657627-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ................................................................................... 10

Top ...................................................................................................................................... 11

Buttons ................................................................................................................... 11

Keys ...................................................................................................................... 12

Lights ..................................................................................................................... 14

TouchPad ............................................................................................................... 15

Display ................................................................................................................................. 16

Front ..................................................................................................................................... 17

Left side ................................................................................................................................ 18

Right side .............................................................................................................................. 19

Bottom .................................................................................................................................. 20

3 Illustrated parts catalog .................................................................................................. 21

Service tag ............................................................................................................................ 22

Computer major components ................................................................................................... 23

Display assembly subcomponents ............................................................................................. 30

Mass storage devices ............................................................................................................. 31

Miscellaneous parts ................................................................................................................ 32

Sequential part number listing .................................................................................................. 33

4 Removal and replacement procedures ............................................................................ 41

Preliminary replacement requirements ....................................................................................... 41

Tools required ......................................................................................................... 41

Service considerations ............................................................................................. 41

Plastic parts ............................................................................................. 41

Cables and connectors ............................................................................. 41

Drive handling ......................................................................................... 42

Grounding guidelines .............................................................................................. 42

Electrostatic discharge damage .................................................................. 42

Packaging and transporting guidelines ........................................ 44

Component replacement procedures ........................................................................................ 46

Service tag ............................................................................................................. 46

Computer feet ......................................................................................................... 47

Battery ................................................................................................................... 47

Optical drive .......................................................................................................... 48

Hard drive ............................................................................................................. 51

RTC battery ............................................................................................................ 54

Memory module ...................................................................................................... 55

WLAN module ........................................................................................................ 56

Keyboard ............................................................................................................... 59

Top cover ............................................................................................................... 62

Fingerprint reader board .......................................................................................... 66

Power button board ................................................................................................. 68

Display lid switch board .......................................................................................... 70

SD Card reader board ............................................................................................. 72

Bluetooth module .................................................................................................... 74

USB board ............................................................................................................. 76

Front speakers ........................................................................................................ 78

Power connector cable ............................................................................................ 80

System board ......................................................................................................... 81

Fan/heat sink assembly ........................................................................................... 85

Processor ............................................................................................................... 89

Optical drive cable ................................................................................................. 93

Rear speakers ......................................................................................................... 94

Subwoofer ............................................................................................................. 96

Display assembly .................................................................................................... 97

5 Setup Utility (BIOS) and System Diagnostics .................................................................. 105

Using Setup Utility ................................................................................................................ 105

Starting Setup Utility .............................................................................................. 105

Changing the language of Setup Utility .................................................................... 105

Navigating and selecting in Setup Utility .................................................................. 106

Displaying system information ................................................................................. 106

Restoring factory settings in Setup Utility ................................................................... 107

Exiting Setup Utility ............................................................................................... 107

Updating the BIOS ................................................................................................ 107

Determining the BIOS version .................................................................. 108

Downloading a BIOS update ................................................................... 108

Using System Diagnostics ...................................................................................................... 109

6 Specifications ............................................................................................................... 110

Device specifications ............................................................................................................ 110

17.3-inch display specifications ............................................................................................. 111

Hard drive specifications ...................................................................................................... 112

7 Backup and recovery .................................................................................................... 113

Restore ............................................................................................................................... 113

Creating restore media ......................................................................................................... 114

Performing a system restore ................................................................................................... 115

Restoring using the dedicated recovery partition (select models only) ........................... 115

Restoring using the restore media ............................................................................ 116

Changing the computer boot order .......................................................................... 116

Backing up and recovering your information ........................................................................... 117

Using Windows Backup and Restore ....................................................................... 118

Using Windows system restore points ...................................................................... 118

When to create restore points .................................................................. 118

Create a system restore point ................................................................... 119

Restore to a previous date and time .......................................................... 119

8 Power cord set requirements ........................................................................................ 120

Requirements for all countries ................................................................................................ 120

Requirements for specific countries and regions ....................................................................... 121

9 Recycling ...................................................................................................................... 123

Index ............................................................................................................................... 124

vii

viii

1 Product description

Category Description Computer models

equipped with an AMD processor

Product Name HP Pavilion dv7 Notebook PC √√

Processors AMD® A8-3550MX 2.70-GHz processor (2.00-

GHz FSB, 4.0-MB L2 cache, quad core, 45 W)

AMD A8-3530MX 2.60-GHz processor (1.90-

GHz FSB, 4.0-MB L2 cache, quad core, 45 W)

AMD A8-3520M 2.50-GHz processor (1.60-GHz FSB,

4.0-MB L2 cache, quad core, 45 W)

AMD A8-3510MX 2.50-GHz processor (1.50-

GHz FSB, 4.0-MB L2 cache, quad core, 45 W)

AMD A8-3500M 2.40-GHz processor (1.50-GHz FSB,

4.0-MB L2 cache, quad core, 35 W)

AMD A6-3430MX 2.40-GHz processor (1.70-

GHz FSB, 4.0-MB L2 cache, quad core, 45 W)

AMD A6-3420M 2.40-GHz processor (1.50-GHz FSB,

4.0-MB L2 cache, quad core, 45 W)

AMD A6-3410MX 2.30-GHz processor (1.60-

GHz FSB, 2.0-MB L2 cache, quad core, 45 W)

√

Computer models equipped with an Intel processor

AMD A6-3400M 2.30-GHz processor (1.40-GHz FSB,

4.0-MB L2 cache, quad core, 35 W)

AMD A4-3330MX 2.60-GHz processor (2.40-

GHz FSB, 2.0-MB L2 cache, dual core, 45 W)

AMD A4-3320MX 2.60-GHz processor (2.00-

GHz FSB, 2.0-MB L2 cache, dual core, 45 W)

AMD A4-3310MX 2.50-GHz processor (2.10-

GHz FSB, 2.0-MB L2 cache, dual core, 45 W)

AMD A4-3305M 2.50-GHz processor (1.90-GHz FSB,

4.0-MB L2 cache, dual core, 45 W)

AMD A4-3300M 2.50-GHz processor (1.90-GHz FSB,

4.0-MB L2 cache, dual core, 35 W)

√

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

AMD E2-3300M 2.50-GHz processor (1.90-GHz FSB,

4.0-MB L2 cache, dual core, 35 W)

Intel® Core® i7-2860QM 2.50-GHz (SC turbo up to

3.60-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2820QM 2.30-GHz (SC turbo up to

3.10-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2760QM 2.40-GHz (SC turbo up to

3.50-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2720QM 2.20-GHz (SC turbo up to

3.00-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2670QM 2.20-GHz (SC turbo up to

3.10-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-

GHz) processor (1333-MHz FSB, 4.0-MB L3 cache, dual core, 35 W)

Intel Core i7-2630QM 2.00-GHz (SC turbo up to

2.90-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

√

Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-

GHz) processor (1333-MHz FSB, 4.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-

GHz) processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-

GHz) processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2450M 2.50-GHz processor (SC turbo up

to 3.10-GHz), 3.0-MB L3 cache, 1333-MHz FSB, dual core, 35 W)

Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-

GHz) processor (3.0-MB L3 cache, dual core, 35 W)

Intel Core i3-2370M 2.40-GHz processor (3.0-MB L3

cache, dual core, 35 W)

Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3

cache, dual core, 35 W)

Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3

cache, dual core, 35 W)

√

2 Chapter 1 Product description

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Intel Pentium B970 TJ85 2.30-GHz processor (2.0-MB

L3 cache, dual core, 35 W)

Intel Pentium B960 TJ85 2.20-GHz processor (2.0-MB

L3 cache, dual core, 35 W)

Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB

L3 cache, dual core, 35 W)

Chipset AMD A70M fusion controller hub (FCH) √

Intel HM65 Express chipset √

Graphics Internal graphics:

●

AMD Radeon™ HD 6620G graphics on computer models equipped with an AMD A8 processor

●

AMD Radeon HD 6520G graphics on computer models equipped with an AMD A6 processor

●

AMD Radeon HD 6480G graphics on computer models equipped with an AMD A4 processor

●

AMD Radeon HD 6380G graphics on computer models equipped with an AMD E2 processor

Switchable discrete graphics:

√

●

AMD Radeon HD 6755G2 graphics subsystem on computer models equipped with an AMD A8 or A6 processor, with 1024-MB of dedicated video memory (64-MB × 16 GDDR5 × 8 PCs, 3.2 GBPS), utilize VRAM component GDDR5 32-MB × 32 with 5GBPS capability

●

AMD Radeon HD 6750M graphics subsystem on computer models equipped with an AMD A4 processor, with 1024-MB of dedicated video memory (64-MB × 16 GDDR5 × 8 PCs, 3.2 GBPS), utilize VRAM component GDDR5 32-MB × 32 with 5GBPS capability

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Supports dual graphics:

●

AMD Radeon HD 6755G2 graphics subsystem on computer models equipped with an AMD A8 or A6 processor

●

AMD Radeon HD 6645G2 graphics subsystem on computer models equipped with an AMD A8 processor

●

AMD Radeon HD 6545M graphics subsystem on computer models equipped with an AMD A6 processor

●

AMD Radeon HD 6515G2 graphics subsystem on computer models equipped with an AMD A4 processor

Internal graphics:

●

Intel HD Graphics 3000 on computer models equipped with an Intel Core i7, i5, or i3 processor

●

Intel HD Graphics on computer models equipped with an Intel Pentium processor

Switchable discrete graphics:

√

●

ATI XT Radeon HD 6770M M2 package with 2048-MB (64-MB × 32 GDDR5 × 8 PCs, 5GBPS) or 1024-MB (32-MB × 32 GDDR5 × 8 PCs, 5GBPS) of graphics subsystem discrete memory, muxless

●

ATi XT Radeon HD 6490M M2 package with 1024-MB of graphics subsystem discrete memory (64-MB × 32 GDDR5 × 4 PCs, 5GBPS), muxless

Supports BACO, HD Decode, DX11, and HDMI (only

on computer models equipped with a graphics subsystem with discrete memory)

Panel 17.3-in, full high-definition (FHD), light-emitting diode

(LED), WVA AntiGlare (1920×1080) display; typical brightness: 300 nits

17.3-in, high-definition+ (HD+), LED, SVA BrightView (1600×900) display; typical brightness: 200 nits

All display assemblies include 2 wireless local area

network (WLAN) antenna cables

Supports 16:9 ultra wide aspect ratio √√

Supports low-voltage differential signalling (LVDS) √√

Lighted logo on top bezel √√

√√

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4 Chapter 1 Product description

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Memory 2 customer-accessible/upgradable

memory module slots

Supports dual-channel memory √√

Supports up to 8192 GB of system RAM √

Supports up to 16384 GB of system RAM √

DDR3/1333-MHz √√

Supports the following configurations:

●

8192-MB total system memory (8192×1 or 4096×2)

●

6144-MB total system memory (4096×1 + 2048×1)

●

4096-MB total system memory (4096×1 or 2048×2)

●

2048-MB total system memory (2048×1)

Supports the following configurations:

●

16384-MB total system memory (8192×2)

●

12288-MB total system memory (8192×1 + 4096×1)

√√

√

●

8192-MB total system memory (8192×1 or 4096×2)

●

6144-MB total system memory (4096×1 + 2048×1)

●

4096-MB total system memory (4096×1 or 2048×2)

●

2048-MB total system memory (2048×1)

Hard drives Supports 6.35-cm (2.5-in) hard drives in 12.7-mm (.

50-in), 9.5-mm (.37-in), and 7.0-mm (.28-in) thicknesses

Customer-accessible √√

Accelerometer hard drive protection support √√

Supports up to 2 hard drives √√

Supports 160-GB solid-state drive (solid-state drive) √

Serial ATA √√

Supports 500-GB, 7200-rpm, 9.5-mm hard drive +

160-GB solid-state drive combination

√√

√

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Supports the following double hard drive

configurations:

●

2 TB: (1 TB, 5400 rpm, 12.5 mm × 2)

●

1500 GB: (750 GB, 7200 rpm, 9.5 mm × 2)

●

1500 GB: (750 GB, 5400 rpm, 9.5 mm × 2)

●

1 TB: (500 GB, 5400 rpm, 9.5 mm × 2)

Optical drive Fixed √√

Serial ATA √√

12.7-mm tray load √√

Supports Blu-ray Disc ROM FX SuperMulti DVD±R/RW

Double-Layer Drive

Supports Blu-ray Disc R/RW FX SuperMulti Drive √√

Supports DVD±RW Double-Layer FX SuperMulti Drive √

Audio and video Dual array digital microphones with appropriate

beamforming, echo-cancellation, noise-suppression software

HD audio √√

√√

√

√√

HP-branded Altec/Lansing quad Beats Audio speakers

(select models only)

HP TrueVision HD webcamera (fixed, integrated,

lowlight)

Ethernet Integrated 10/100/1000 network interface card (NIC) √√

Wireless Integrated wireless local area network (WLAN) options

by way of wireless module

Two WLAN antennas built into display assembly √√

Support for the following WLAN formats:

●

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter

●

Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter

√√

6 Chapter 1 Product description

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Support for the following WLAN formats:

●

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter

●

Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1EDR+ Combo Adapter (BT3.0+HS ready)

●

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)

●

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter

Support for the following WLAN formats:

●

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter

●

Intel Centrino Advanced-N 6230 WLAN module

●

Intel Centrino Wireless-N + WiMAX 6150 WLAN module

●

Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module

√

●

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)

External media card

HP Multi-Format digital Media Reader support SD/

Digital Media Slot supports the following digital card formats:

●

MultiMediaCard

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity Memory card

●

Secure Digital Extended Capacity Memory Card

SDHC/SDXC with UHS104 support, MMC push-push insertion and removal

√√

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Ports

Keyboard/ pointing devices

●

3-pin AC power

●

Audio-in (mono microphone)

●

Audio-out (stereo headphone)

●

HDMI version 1.4 supporting 1920×1200 @ 60Hz

●

RJ-45 (Ethernet, includes link and activity lights)

●

USB 2.0 (3 ports)

●

On computer models equipped with an AMD processor: VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 85 Hz, 1920×1600 external resolution @ 60Hz, hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video

●

On computer models equipped with an Intel processor: VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 75 Hz, 1920×1200 external resolution @ 60Hz, hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video

Full-size, Dura-coat, island-style keyboard with full numeric keypad

√√

TouchPad with multi-touch gestures, 2-finger scrolling,

and pinch-zoom enabled

Taps enabled by default √√

Power requirements

120W slim travel AC adapter with localized cable

Support for the following batteries:

90W slim travel AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector)

65W slim travel AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector)

plug support (3-wire plug with ground pin, supports 3pin DC connector)

●

9-cell, 3.00-Ah (100-Wh) Li-ion battery

●

6-cell, 2.80-Ah (62-Wh) Li-ion battery

●

6-cell, 2.55-Ah (55-Wh) Li-ion battery

Supports fast charge

√√

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8 Chapter 1 Product description

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Security Security cable slot

Fingerprint reader with Digital Persona software support

Supports Intel AT-p Ready √

Operating system

Preinstalled:

Serviceability End-user replaceable parts:

Preinstalled:

●

Windows 7 Home Premium (64- and 32-bit)

●

Windows 7 Home Premium (64- and 32-bit)

●

Windows 7 Home Basic (64- and 32-bit)

●

Windows 7 Home Premium (64- and 32-bit)

●

Windows 7 Professional (64- and 32-bit)

●

Windows 7 Starter (64- and 32-bit)

●

Windows 7 Ultimate (64-bit)

●

RedFlag

●

FreeDOS

√√

√

√√

●

AC adapter

●

Battery

●

Hard drives (2)

●

Memory modules (2)

●

Optical drive

●

WLAN module

2 External component identification

10 Chapter 2 External component identification

Top

Buttons

Item Component Description

(1) Power button

●

When the computer is off, press the button to turn on the computer.

●

When the computer is on, press the button briefly to initiate Sleep.

●

When the computer is in the Sleep state, press the button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.

Top

Keys

Item Component Description

(2) Web browser Opens a Web browser.

NOTE: Until you set up your Internet or network

services, this button opens the Internet Connection Wizard.

(3) Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of a

password logon.

Item Component Description

(1) esc key Displays system information when pressed in combination

(2) fn key Executes frequently used system functions when pressed

(3) Windows logo key Displays the Windows Start menu.

12 Chapter 2 External component identification

with the fn key.

in combination with the b key, the esc key, or the num

lk key.

Item Component Description

(4) b key Increases or decreases the Beats Audio bass settings.

Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default.

You can also view and control the bass settings through the Windows operating system. To view and control the bass properties:

●

Select Start > Programs > Beats Audio Control Panel > Listening Experience.

– or –

●

Select Start > Control Panel > Hardware and Sound > Beats Audio Control Panel > Listening Experience.

(5) Windows applications key Displays a shortcut menu for items beneath the pointer.

(6) Integrated numeric keypad When the keypad has been enabled, the keys can be

used like an external numeric keypad.

(7) num lk key Enables/disables the integrated numeric keypad when

pressed in combination with the fn key.

(8) Action keys Execute frequently used system functions.

Top

Lights

Item Component Description

(1) Caps lock light

(2) Power light

(3) Mute light

(4) Wireless light

(5) TouchPad on light

(6) TouchPad off light

●

White: Caps lock is on.

●

Off: Caps lock is off.

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

White: Computer sound is on.

●

Amber: Computer sound is off.

●

White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth device, is on.

●

Amber: All wireless devices are off.

●

On: The TouchPad is on.

●

Off: The TouchPad is off.

●

Off: The TouchPad is on.

●

On: The TouchPad is off.

(7) Fingerprint reader light (select models only)

14 Chapter 2 External component identification

●

White: The fingerprint was read.

●

Amber: The fingerprint was not read.

TouchPad

Item Component Description

(1) TouchPad off light

(2) TouchPad icon Turns the TouchPad on and off. Quickly double-tap the

(3) TouchPad zone Moves the pointer and selects or activates items on

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) TouchPad on light

(6) Right TouchPad button Functions like the right button on an external mouse.

●

Off: The TouchPad is on.

●

On: The TouchPad is off.

NOTE: Press fn+space to turn off the TouchPad light.

TouchPad icon to turn the TouchPad on and off.

the screen.

●

On: The TouchPad is on.

●

Off: The TouchPad is off.

NOTE: Press fn+space to turn off the TouchPad light.

Top

Display

Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with

wireless local area networks (WLAN).

(2) Internal microphones (2) Record sound.

(3) Webcam light On: The webcam is in use.

(4) Webcam Records video and captures still photographs. To use the

webcam, select Start > All Programs > CyberLink YouCam > CyberLink YouCam.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

16 Chapter 2 External component identification

Front

Item Component Description

(1) Speakers (2) Produce sound.

(2) Digital Media Slot Supports the following digital card formats:

●

MultiMediaCard

●

Secure Digital (SD) Card

Front

Left side

Item Component Description

(1) Vent Enables airflow to cool internal components.

(2) External monitor port Connects an external VGA monitor or projector.

(3) HDMI port Connects an optional video or audio device, such as a

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

high-definition television, or any compatible digital or audio component.

(4) RJ-45 (network) jack Connects a network cable.

(5) SuperSpeed USB ports (2) Connect optional USB 3.0 devices and provide

enhanced USB power performance.

NOTE: The SuperSpeed USB ports are also compatible

with USB 1.0 and 2.0 devices.

(6) Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

(7) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered

stereo speakers, headphones, ear buds, a headset, or television audio.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.

NOTE: When a device is connected to a jack,

the computer speakers are disabled.

18 Chapter 2 External component identification

Right side

Item Component Description

(1) Power light

(2) Drive light

(3) USB ports (2) Connect optional USB devices.

(4) Optical drive Reads and writes to an optical disc.

(5) Optical drive light

(6) Optical drive eject button Ejects the optical disc.

(7) AC adapter light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

Blinking white: The hard drive is being accessed.

●

Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive.

NOTE: For information on HP ProtectSmart Hard

Drive Protection, refer to the HP Notebook Reference Guide.

●

White: The optical drive is being accessed.

●

Amber: The optical drive is off.

●

White: The computer is connected to external power and the battery is fully charged.

●

Amber: The battery is charging.

●

Off: The computer is not connected to external power.

(8) Power connector Connects an AC adapter.

(9) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

Right side

Bottom

Item Component Description

(1) Integrated subwoofer Provides superior bass sound.

(2) Vents (7) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3) Battery bay Holds the battery.

(4) Battery release latch Releases the battery from the battery bay, and releases

the hard drive/memory module compartment cover.

(5) Hard drive bay Holds the hard drive and wireless LAN (WLAN) device,

and contains the memory module slots.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

20 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. [When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.]

Item Description Function

(1) Product name: This is the product name affixed to the front of

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to

(3) Part number/Product number (p/n): This number provides specific information about the

(4) Warranty period: This number describes the duration of the warranty

(5) Model description: This is the alphanumeric identifier needed to locate

22 Chapter 3 Illustrated parts catalog

the computer.

each product.

product's hardware components. The part number helps a service technician to determine what components and parts are needed.

period for the computer.

documents, drivers, and support for the computer.

+ 105 hidden pages