HP Pavilion dv7 Maintenance and Service Guide

HP Pavilion dv7 Notebook PC

Maintenance and Service Guide

AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: November 2011

First Edition: September 2011

Document Part Number: 657627-002

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ................................................................................... 10

Top ...................................................................................................................................... 11

Buttons ................................................................................................................... 11

Keys ...................................................................................................................... 12

Lights ..................................................................................................................... 14

TouchPad ............................................................................................................... 15

Display ................................................................................................................................. 16

Front ..................................................................................................................................... 17

Left side ................................................................................................................................ 18

Right side .............................................................................................................................. 19

Bottom .................................................................................................................................. 20

3 Illustrated parts catalog .................................................................................................. 21

Service tag ............................................................................................................................ 22

Computer major components ................................................................................................... 23

Display assembly subcomponents ............................................................................................. 30

Mass storage devices ............................................................................................................. 31

Miscellaneous parts ................................................................................................................ 32

Sequential part number listing .................................................................................................. 33

4 Removal and replacement procedures ............................................................................ 41

Preliminary replacement requirements ....................................................................................... 41

Tools required ......................................................................................................... 41

Service considerations ............................................................................................. 41

Plastic parts ............................................................................................. 41

Cables and connectors ............................................................................. 41

Drive handling ......................................................................................... 42

Grounding guidelines .............................................................................................. 42

Electrostatic discharge damage .................................................................. 42

Packaging and transporting guidelines ........................................ 44

Component replacement procedures ........................................................................................ 46

Service tag ............................................................................................................. 46

Computer feet ......................................................................................................... 47

Battery ................................................................................................................... 47

Optical drive .......................................................................................................... 48

Hard drive ............................................................................................................. 51

RTC battery ............................................................................................................ 54

Memory module ...................................................................................................... 55

WLAN module ........................................................................................................ 56

Keyboard ............................................................................................................... 59

Top cover ............................................................................................................... 62

Fingerprint reader board .......................................................................................... 66

Power button board ................................................................................................. 68

Display lid switch board .......................................................................................... 70

SD Card reader board ............................................................................................. 72

Bluetooth module .................................................................................................... 74

USB board ............................................................................................................. 76

Front speakers ........................................................................................................ 78

Power connector cable ............................................................................................ 80

System board ......................................................................................................... 81

Fan/heat sink assembly ........................................................................................... 85

Processor ............................................................................................................... 89

Optical drive cable ................................................................................................. 93

Rear speakers ......................................................................................................... 94

Subwoofer ............................................................................................................. 96

Display assembly .................................................................................................... 97

5 Setup Utility (BIOS) and System Diagnostics .................................................................. 105

Using Setup Utility ................................................................................................................ 105

Starting Setup Utility .............................................................................................. 105

Changing the language of Setup Utility .................................................................... 105

Navigating and selecting in Setup Utility .................................................................. 106

Displaying system information ................................................................................. 106

Restoring factory settings in Setup Utility ................................................................... 107

Exiting Setup Utility ............................................................................................... 107

Updating the BIOS ................................................................................................ 107

Determining the BIOS version .................................................................. 108

Downloading a BIOS update ................................................................... 108

Using System Diagnostics ...................................................................................................... 109

6 Specifications ............................................................................................................... 110

Device specifications ............................................................................................................ 110

17.3-inch display specifications ............................................................................................. 111

Hard drive specifications ...................................................................................................... 112

7 Backup and recovery .................................................................................................... 113

Restore ............................................................................................................................... 113

Creating restore media ......................................................................................................... 114

Performing a system restore ................................................................................................... 115

Restoring using the dedicated recovery partition (select models only) ........................... 115

Restoring using the restore media ............................................................................ 116

Changing the computer boot order .......................................................................... 116

Backing up and recovering your information ........................................................................... 117

Using Windows Backup and Restore ....................................................................... 118

Using Windows system restore points ...................................................................... 118

When to create restore points .................................................................. 118

Create a system restore point ................................................................... 119

Restore to a previous date and time .......................................................... 119

8 Power cord set requirements ........................................................................................ 120

Requirements for all countries ................................................................................................ 120

Requirements for specific countries and regions ....................................................................... 121

9 Recycling ...................................................................................................................... 123

Index ............................................................................................................................... 124

vii

viii

1 Product description

Category Description Computer models

equipped with an AMD processor

Product Name HP Pavilion dv7 Notebook PC √√

Processors AMD® A8-3550MX 2.70-GHz processor (2.00-

GHz FSB, 4.0-MB L2 cache, quad core, 45 W)

AMD A8-3530MX 2.60-GHz processor (1.90-

GHz FSB, 4.0-MB L2 cache, quad core, 45 W)

AMD A8-3520M 2.50-GHz processor (1.60-GHz FSB,

4.0-MB L2 cache, quad core, 45 W)

AMD A8-3510MX 2.50-GHz processor (1.50-

GHz FSB, 4.0-MB L2 cache, quad core, 45 W)

AMD A8-3500M 2.40-GHz processor (1.50-GHz FSB,

4.0-MB L2 cache, quad core, 35 W)

AMD A6-3430MX 2.40-GHz processor (1.70-

GHz FSB, 4.0-MB L2 cache, quad core, 45 W)

AMD A6-3420M 2.40-GHz processor (1.50-GHz FSB,

4.0-MB L2 cache, quad core, 45 W)

AMD A6-3410MX 2.30-GHz processor (1.60-

GHz FSB, 2.0-MB L2 cache, quad core, 45 W)

√

Computer models equipped with an Intel processor

AMD A6-3400M 2.30-GHz processor (1.40-GHz FSB,

4.0-MB L2 cache, quad core, 35 W)

AMD A4-3330MX 2.60-GHz processor (2.40-

GHz FSB, 2.0-MB L2 cache, dual core, 45 W)

AMD A4-3320MX 2.60-GHz processor (2.00-

GHz FSB, 2.0-MB L2 cache, dual core, 45 W)

AMD A4-3310MX 2.50-GHz processor (2.10-

GHz FSB, 2.0-MB L2 cache, dual core, 45 W)

AMD A4-3305M 2.50-GHz processor (1.90-GHz FSB,

4.0-MB L2 cache, dual core, 45 W)

AMD A4-3300M 2.50-GHz processor (1.90-GHz FSB,

4.0-MB L2 cache, dual core, 35 W)

√

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

AMD E2-3300M 2.50-GHz processor (1.90-GHz FSB,

4.0-MB L2 cache, dual core, 35 W)

Intel® Core® i7-2860QM 2.50-GHz (SC turbo up to

3.60-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2820QM 2.30-GHz (SC turbo up to

3.10-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2760QM 2.40-GHz (SC turbo up to

3.50-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2720QM 2.20-GHz (SC turbo up to

3.00-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2670QM 2.20-GHz (SC turbo up to

3.10-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-

GHz) processor (1333-MHz FSB, 4.0-MB L3 cache, dual core, 35 W)

Intel Core i7-2630QM 2.00-GHz (SC turbo up to

2.90-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

√

Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-

GHz) processor (1333-MHz FSB, 4.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-

GHz) processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-

GHz) processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2450M 2.50-GHz processor (SC turbo up

to 3.10-GHz), 3.0-MB L3 cache, 1333-MHz FSB, dual core, 35 W)

Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-

GHz) processor (3.0-MB L3 cache, dual core, 35 W)

Intel Core i3-2370M 2.40-GHz processor (3.0-MB L3

cache, dual core, 35 W)

Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3

cache, dual core, 35 W)

Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3

cache, dual core, 35 W)

√

2 Chapter 1 Product description

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Intel Pentium B970 TJ85 2.30-GHz processor (2.0-MB

L3 cache, dual core, 35 W)

Intel Pentium B960 TJ85 2.20-GHz processor (2.0-MB

L3 cache, dual core, 35 W)

Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB

L3 cache, dual core, 35 W)

Chipset AMD A70M fusion controller hub (FCH) √

Intel HM65 Express chipset √

Graphics Internal graphics:

●

AMD Radeon™ HD 6620G graphics on computer models equipped with an AMD A8 processor

●

AMD Radeon HD 6520G graphics on computer models equipped with an AMD A6 processor

●

AMD Radeon HD 6480G graphics on computer models equipped with an AMD A4 processor

●

AMD Radeon HD 6380G graphics on computer models equipped with an AMD E2 processor

Switchable discrete graphics:

√

●

AMD Radeon HD 6755G2 graphics subsystem on computer models equipped with an AMD A8 or A6 processor, with 1024-MB of dedicated video memory (64-MB × 16 GDDR5 × 8 PCs, 3.2 GBPS), utilize VRAM component GDDR5 32-MB × 32 with 5GBPS capability

●

AMD Radeon HD 6750M graphics subsystem on computer models equipped with an AMD A4 processor, with 1024-MB of dedicated video memory (64-MB × 16 GDDR5 × 8 PCs, 3.2 GBPS), utilize VRAM component GDDR5 32-MB × 32 with 5GBPS capability

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Supports dual graphics:

●

AMD Radeon HD 6755G2 graphics subsystem on computer models equipped with an AMD A8 or A6 processor

●

AMD Radeon HD 6645G2 graphics subsystem on computer models equipped with an AMD A8 processor

●

AMD Radeon HD 6545M graphics subsystem on computer models equipped with an AMD A6 processor

●

AMD Radeon HD 6515G2 graphics subsystem on computer models equipped with an AMD A4 processor

Internal graphics:

●

Intel HD Graphics 3000 on computer models equipped with an Intel Core i7, i5, or i3 processor

●

Intel HD Graphics on computer models equipped with an Intel Pentium processor

Switchable discrete graphics:

√

●

ATI XT Radeon HD 6770M M2 package with 2048-MB (64-MB × 32 GDDR5 × 8 PCs, 5GBPS) or 1024-MB (32-MB × 32 GDDR5 × 8 PCs, 5GBPS) of graphics subsystem discrete memory, muxless

●

ATi XT Radeon HD 6490M M2 package with 1024-MB of graphics subsystem discrete memory (64-MB × 32 GDDR5 × 4 PCs, 5GBPS), muxless

Supports BACO, HD Decode, DX11, and HDMI (only

on computer models equipped with a graphics subsystem with discrete memory)

Panel 17.3-in, full high-definition (FHD), light-emitting diode

(LED), WVA AntiGlare (1920×1080) display; typical brightness: 300 nits

17.3-in, high-definition+ (HD+), LED, SVA BrightView (1600×900) display; typical brightness: 200 nits

All display assemblies include 2 wireless local area

network (WLAN) antenna cables

Supports 16:9 ultra wide aspect ratio √√

Supports low-voltage differential signalling (LVDS) √√

Lighted logo on top bezel √√

√√

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4 Chapter 1 Product description

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Memory 2 customer-accessible/upgradable

memory module slots

Supports dual-channel memory √√

Supports up to 8192 GB of system RAM √

Supports up to 16384 GB of system RAM √

DDR3/1333-MHz √√

Supports the following configurations:

●

8192-MB total system memory (8192×1 or 4096×2)

●

6144-MB total system memory (4096×1 + 2048×1)

●

4096-MB total system memory (4096×1 or 2048×2)

●

2048-MB total system memory (2048×1)

Supports the following configurations:

●

16384-MB total system memory (8192×2)

●

12288-MB total system memory (8192×1 + 4096×1)

√√

√

●

8192-MB total system memory (8192×1 or 4096×2)

●

6144-MB total system memory (4096×1 + 2048×1)

●

4096-MB total system memory (4096×1 or 2048×2)

●

2048-MB total system memory (2048×1)

Hard drives Supports 6.35-cm (2.5-in) hard drives in 12.7-mm (.

50-in), 9.5-mm (.37-in), and 7.0-mm (.28-in) thicknesses

Customer-accessible √√

Accelerometer hard drive protection support √√

Supports up to 2 hard drives √√

Supports 160-GB solid-state drive (solid-state drive) √

Serial ATA √√

Supports 500-GB, 7200-rpm, 9.5-mm hard drive +

160-GB solid-state drive combination

√√

√

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Supports the following double hard drive

configurations:

●

2 TB: (1 TB, 5400 rpm, 12.5 mm × 2)

●

1500 GB: (750 GB, 7200 rpm, 9.5 mm × 2)

●

1500 GB: (750 GB, 5400 rpm, 9.5 mm × 2)

●

1 TB: (500 GB, 5400 rpm, 9.5 mm × 2)

Optical drive Fixed √√

Serial ATA √√

12.7-mm tray load √√

Supports Blu-ray Disc ROM FX SuperMulti DVD±R/RW

Double-Layer Drive

Supports Blu-ray Disc R/RW FX SuperMulti Drive √√

Supports DVD±RW Double-Layer FX SuperMulti Drive √

Audio and video Dual array digital microphones with appropriate

beamforming, echo-cancellation, noise-suppression software

HD audio √√

√√

√

√√

HP-branded Altec/Lansing quad Beats Audio speakers

(select models only)

HP TrueVision HD webcamera (fixed, integrated,

lowlight)

Ethernet Integrated 10/100/1000 network interface card (NIC) √√

Wireless Integrated wireless local area network (WLAN) options

by way of wireless module

Two WLAN antennas built into display assembly √√

Support for the following WLAN formats:

●

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter

●

Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter

√√

6 Chapter 1 Product description

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Support for the following WLAN formats:

●

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter

●

Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1EDR+ Combo Adapter (BT3.0+HS ready)

●

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)

●

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter

Support for the following WLAN formats:

●

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter

●

Intel Centrino Advanced-N 6230 WLAN module

●

Intel Centrino Wireless-N + WiMAX 6150 WLAN module

●

Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module

√

●

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)

External media card

HP Multi-Format digital Media Reader support SD/

Digital Media Slot supports the following digital card formats:

●

MultiMediaCard

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity Memory card

●

Secure Digital Extended Capacity Memory Card

SDHC/SDXC with UHS104 support, MMC push-push insertion and removal

√√

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Ports

Keyboard/ pointing devices

●

3-pin AC power

●

Audio-in (mono microphone)

●

Audio-out (stereo headphone)

●

HDMI version 1.4 supporting 1920×1200 @ 60Hz

●

RJ-45 (Ethernet, includes link and activity lights)

●

USB 2.0 (3 ports)

●

On computer models equipped with an AMD processor: VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 85 Hz, 1920×1600 external resolution @ 60Hz, hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video

●

On computer models equipped with an Intel processor: VGA (Dsub 15 pin) supporting 2048×1536 external resolution @ 75 Hz, 1920×1200 external resolution @ 60Hz, hot plug and unplug and auto-detection for correct output to wide-aspect vs. standard aspect video

Full-size, Dura-coat, island-style keyboard with full numeric keypad

√√

TouchPad with multi-touch gestures, 2-finger scrolling,

and pinch-zoom enabled

Taps enabled by default √√

Power requirements

120W slim travel AC adapter with localized cable

Support for the following batteries:

90W slim travel AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector)

65W slim travel AC adapter with localized cable plug support (3-wire plug with ground pin, supports 3-pin DC connector)

plug support (3-wire plug with ground pin, supports 3pin DC connector)

●

9-cell, 3.00-Ah (100-Wh) Li-ion battery

●

6-cell, 2.80-Ah (62-Wh) Li-ion battery

●

6-cell, 2.55-Ah (55-Wh) Li-ion battery

Supports fast charge

√√

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8 Chapter 1 Product description

Category Description Computer models

equipped with an AMD processor

Computer models equipped with an Intel processor

Security Security cable slot

Fingerprint reader with Digital Persona software support

Supports Intel AT-p Ready √

Operating system

Preinstalled:

Serviceability End-user replaceable parts:

Preinstalled:

●

Windows 7 Home Premium (64- and 32-bit)

●

Windows 7 Home Premium (64- and 32-bit)

●

Windows 7 Home Basic (64- and 32-bit)

●

Windows 7 Home Premium (64- and 32-bit)

●

Windows 7 Professional (64- and 32-bit)

●

Windows 7 Starter (64- and 32-bit)

●

Windows 7 Ultimate (64-bit)

●

RedFlag

●

FreeDOS

√√

√

√√

●

AC adapter

●

Battery

●

Hard drives (2)

●

Memory modules (2)

●

Optical drive

●

WLAN module

2 External component identification

10 Chapter 2 External component identification

Top

Buttons

Item Component Description

(1) Power button

●

When the computer is off, press the button to turn on the computer.

●

When the computer is on, press the button briefly to initiate Sleep.

●

When the computer is in the Sleep state, press the button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button briefly to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide.

Top

Keys

Item Component Description

(2) Web browser Opens a Web browser.

NOTE: Until you set up your Internet or network

services, this button opens the Internet Connection Wizard.

(3) Fingerprint reader (select models only) Allows a fingerprint logon to Windows instead of a

password logon.

Item Component Description

(1) esc key Displays system information when pressed in combination

(2) fn key Executes frequently used system functions when pressed

(3) Windows logo key Displays the Windows Start menu.

12 Chapter 2 External component identification

with the fn key.

in combination with the b key, the esc key, or the num

lk key.

Item Component Description

(4) b key Increases or decreases the Beats Audio bass settings.

Beats Audio is an enhanced audio profile that provides a deep, controlled bass while maintaining a clear sound. Beats Audio is enabled by default.

You can also view and control the bass settings through the Windows operating system. To view and control the bass properties:

●

Select Start > Programs > Beats Audio Control Panel > Listening Experience.

– or –

●

Select Start > Control Panel > Hardware and Sound > Beats Audio Control Panel > Listening Experience.

(5) Windows applications key Displays a shortcut menu for items beneath the pointer.

(6) Integrated numeric keypad When the keypad has been enabled, the keys can be

used like an external numeric keypad.

(7) num lk key Enables/disables the integrated numeric keypad when

pressed in combination with the fn key.

(8) Action keys Execute frequently used system functions.

Top

Lights

Item Component Description

(1) Caps lock light

(2) Power light

(3) Mute light

(4) Wireless light

(5) TouchPad on light

(6) TouchPad off light

●

White: Caps lock is on.

●

Off: Caps lock is off.

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

White: Computer sound is on.

●

Amber: Computer sound is off.

●

White: An integrated wireless device, such as a wireless local area network (WLAN) device and/or a Bluetooth device, is on.

●

Amber: All wireless devices are off.

●

On: The TouchPad is on.

●

Off: The TouchPad is off.

●

Off: The TouchPad is on.

●

On: The TouchPad is off.

(7) Fingerprint reader light (select models only)

14 Chapter 2 External component identification

●

White: The fingerprint was read.

●

Amber: The fingerprint was not read.

TouchPad

Item Component Description

(1) TouchPad off light

(2) TouchPad icon Turns the TouchPad on and off. Quickly double-tap the

(3) TouchPad zone Moves the pointer and selects or activates items on

(4) Left TouchPad button Functions like the left button on an external mouse.

(5) TouchPad on light

(6) Right TouchPad button Functions like the right button on an external mouse.

●

Off: The TouchPad is on.

●

On: The TouchPad is off.

NOTE: Press fn+space to turn off the TouchPad light.

TouchPad icon to turn the TouchPad on and off.

the screen.

●

On: The TouchPad is on.

●

Off: The TouchPad is off.

NOTE: Press fn+space to turn off the TouchPad light.

Top

Display

Item Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with

wireless local area networks (WLAN).

(2) Internal microphones (2) Record sound.

(3) Webcam light On: The webcam is in use.

(4) Webcam Records video and captures still photographs. To use the

webcam, select Start > All Programs > CyberLink YouCam > CyberLink YouCam.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

16 Chapter 2 External component identification

Front

Item Component Description

(1) Speakers (2) Produce sound.

(2) Digital Media Slot Supports the following digital card formats:

●

MultiMediaCard

●

Secure Digital (SD) Card

Front

Left side

Item Component Description

(1) Vent Enables airflow to cool internal components.

(2) External monitor port Connects an external VGA monitor or projector.

(3) HDMI port Connects an optional video or audio device, such as a

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

high-definition television, or any compatible digital or audio component.

(4) RJ-45 (network) jack Connects a network cable.

(5) SuperSpeed USB ports (2) Connect optional USB 3.0 devices and provide

enhanced USB power performance.

NOTE: The SuperSpeed USB ports are also compatible

with USB 1.0 and 2.0 devices.

(6) Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

(7) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered

stereo speakers, headphones, ear buds, a headset, or television audio.

WARNING! To reduce the risk of personal injury,

adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.

NOTE: When a device is connected to a jack,

the computer speakers are disabled.

18 Chapter 2 External component identification

Right side

Item Component Description

(1) Power light

(2) Drive light

(3) USB ports (2) Connect optional USB devices.

(4) Optical drive Reads and writes to an optical disc.

(5) Optical drive light

(6) Optical drive eject button Ejects the optical disc.

(7) AC adapter light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

Blinking white: The hard drive is being accessed.

●

Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive.

NOTE: For information on HP ProtectSmart Hard

Drive Protection, refer to the HP Notebook Reference Guide.

●

White: The optical drive is being accessed.

●

Amber: The optical drive is off.

●

White: The computer is connected to external power and the battery is fully charged.

●

Amber: The battery is charging.

●

Off: The computer is not connected to external power.

(8) Power connector Connects an AC adapter.

(9) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

Right side

Bottom

Item Component Description

(1) Integrated subwoofer Provides superior bass sound.

(2) Vents (7) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3) Battery bay Holds the battery.

(4) Battery release latch Releases the battery from the battery bay, and releases

the hard drive/memory module compartment cover.

(5) Hard drive bay Holds the hard drive and wireless LAN (WLAN) device,

and contains the memory module slots.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

20 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. [When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.]

Item Description Function

(1) Product name: This is the product name affixed to the front of

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to

(3) Part number/Product number (p/n): This number provides specific information about the

(4) Warranty period: This number describes the duration of the warranty

(5) Model description: This is the alphanumeric identifier needed to locate

22 Chapter 3 Illustrated parts catalog

the computer.

each product.

product's hardware components. The part number helps a service technician to determine what components and parts are needed.

period for the computer.

documents, drivers, and support for the computer.

Computer major components

Item Component Spare part number

(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly

spare part information, see

(2) Keyboard (includes keyboard cable):

For use with all computer models:

For use in Belgium 666001-A41

For use in Canada 666001-121

For use in the Czech Republic and Slovakia 666001-FL1

For use in Denmark, Finland, and Norway 666001-DH1

For use in France 666001-051

For use in Germany 666001-041

For use in Greece 666001-DJ1

For use in Hungary 666001-211

For use in Italy 666001-061

For use in the Netherlands 666001-B31

For use in Portugal 666001-131

Display assembly subcomponents on page 30.

For use in Russia 666001-251

For use in Slovenia 666001-BA1

For use in Spain 666001-071

For use in Switzerland 666001-BG1

For use in Turkey 666001-141

For use in the United Kingdom and Singapore 666001-031

For use in the United States 666001-001

For use only with computer models equipped with an Intel processor:

For use in India 666001-D61

For use in Israel 666001-BB1

For use in Japan 666001-291

For use in Saudi Arabia 666001-171

For use in South Korea 666001-AD1

For use in Taiwan 666001-AB1

For use in Thailand 666001-281

(3) Top cover (includes TouchPad and TouchPad cable and TouchPad button board and TouchPad button

board cable):

In dark umber finish 665998-001

24 Chapter 3 Illustrated parts catalog

Item Component Spare part number

In steel gray finish 665999-001

(4) Display lid switch board (includes cable) 665603-001

(5) Power button board (does not include cable) 665600-001

(6) Fingerprint reader board (includes bracket, but does not include cable) 665310-001

(7) SD Card reader board (does not include cable) 665602-001

(8) USB board (does not include cable) 665331-001

Speaker Kit, includes: 665610-001

(9a) Front speakers (includes front left and right speakers and cables)

(9b) Rear speakers (includes rear left and right speakers, grill, and cable)

(10) Bluetooth module (EDR v.3.0, for use only with computer models equipped with an

Intel processor, does not include cable)

(11) Bluetooth module cable (for use only with computer models equipped with an

Intel processor)

(12) Power connector cable 665596-001

(13) System board (includes replacement thermal material):

For use only with computer models equipped with an AMD processor and a graphics

subsystem with discrete memory

For use only with computer models equipped with an AMD processor and a graphics

subsystem with UMA memory

For use only with computer models equipped with the Intel 6770 chipset, a

quad core processor, and a graphics subsystem with 2048-MB of discrete memory

For use only with computer models equipped with the Intel 6770 chipset, a

dual core processor, and a graphics subsystem with 2048-MB of discrete memory

For use only with computer models equipped with the Intel 6770 chipset, a

quad core processor, and a graphics subsystem with 1024-MB of discrete memory

For use only with computer models equipped with the Intel 6770 chipset, a

dual core processor, and a graphics subsystem with 1024-MB of discrete memory

For use only with computer models equipped with the Intel 6490 chipset, a

quad core processor, and a graphics subsystem with 1024-MB of discrete memory

537921-001

665595-001

666520-001

666518-001

665991-001

665992-001

665988-001

665989-001

665986-001

For use only with computer models equipped with the Intel 6490 chipset, a

dual core processor, and a graphics subsystem with 1024-MB of discrete memory

For use only with computer models equipped with the Intel HM65 chipset, a

quad core processor, and a graphics subsystem with UMA memory

For use only with computer models equipped with the Intel HM65 chipset, a

dual core processor, and a graphics subsystem with UMA memory

Thermal Material Kit (includes replacement thermal pads and paste):

For use only with computer models equipped with an AMD processor and a graphics

subsystem with discrete memory

Computer major components

665987-001

665993-001

665990-001

665286-001

Item Component Spare part number

For use only with computer models equipped with an AMD processor and a graphics

subsystem with UMA memory

For use only with computer models equipped with an Intel processor and a graphics

subsystem with 2048-MB of discrete memory

For use only with computer models equipped with an Intel processor and a graphics

subsystem with 1024-MB of discrete memory

For use only with computer models equipped with an Intel processor and a graphics

subsystem with UMA memory

(14) Processor (includes replacement thermal material)

AMD A8-3550MX 2.70-GHz processor (2.00-GHz FSB, 4.0-MB L2 cache, quad core,

45 W)

AMD A8-3530MX 2.60-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, quad core,

45 W)

AMD A8-3520M 2.50-GHz processor (1.60-GHz FSB, 4.0-MB L2 cache, quad core,

45 W)

AMD A8-3510MX 2.50-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core,

45 W)

AMD A8-3500M 2.40-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core,

35 W)

665285-001

665355-001

665354-001

665353-001

669691-001

653364-001

669690-001

653358-001

653350-001

AMD A6-3430MX 2.40-GHz processor (1.70-GHz FSB, 4.0-MB L2 cache, quad core,

45 W)

AMD A6-3420M 2.40-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core,

45 W)

AMD A6-3410MX 2.30-GHz processor (1.60-GHz FSB, 2.0-MB L2 cache, quad core,

45 W)

AMD A6-3400M 2.30-GHz processor (1.40-GHz FSB, 4.0-MB L2 cache, quad core,

35 W)

AMD A4-3330MX 2.60-GHz processor (2.40-GHz FSB, 2.0-MB L2 cache, dual core,

45 W)

AMD A4-3320MX 2.60-GHz processor (2.00-GHz FSB, 2.0-MB L2 cache, dual core,

45 W)

AMD A4-3310MX 2.50-GHz processor (2.10-GHz FSB, 2.0-MB L2 cache, dual core,

45 W)

AMD A4-3305M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core,

45 W)

AMD A4-3300M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core,

35 W)

AMD E2-3300M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core,

35 W)

669689-001

669688-001

653357-001

653349-001

669687-001

669686-001

653356-001

672093-001

653348-001

653351-001

Intel Core i7-2860QM 2.50-GHz (SC turbo up to 3.60-GHz) processor (1600-MHz FSB,

8.0-MB L3 cache, quad core, 45 W)

26 Chapter 3 Illustrated parts catalog

666175-001

Item Component Spare part number

Intel Core i7-2820QM 2.30-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB,

8.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2760QM 2.40-GHz (SC turbo up to 3.50-GHz) processor (1600-MHz FSB,

6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2720QM 2.20-GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB,

6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2670QM 2.20-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB,

6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-GHz) processor (1333-MHz FSB,

4.0-MB L3 cache, dual core, 35 W)

Intel Core i7-2630QM 2.00-GHz (SC turbo up to 2.90-GHz) processor (1600-MHz FSB,

6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (1333-MHz FSB,

4.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (1333-MHz FSB,

3.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (1333-MHz FSB,

3.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2450M 2.50-GHz processor (SC turbo up to 3.10-GHz), 3.0-MB L3 cache,

1333-MHz FSB, dual core, 35 W)

634694-001

666174-001

631254-001

665116-001

666173-001

635501-001

631252-001

631255-001

631253-001

676359-001

Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache,

dual core, 35 W)

Intel Core i3-2370M 2.40-GHz processor (3.0-MB L3 cache, dual core, 35 W) 677152-001

Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653340-001

Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653339-001

Intel Pentium B970 TJ85 2.30-GHz processor (2.0-MB L3 cache, dual core, 35 W) 676785-001

Intel Pentium B960 TJ85 2.20-GHz processor (2.0-MB L3 cache, dual core, 35 W) 664662-001

Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB L3 cache, dual core, 35 W) 653338-001

(15) Fan/heat sink assembly (includes replacement thermal material):

For use only with computer models equipped with an AMD processor and a graphics

subsystem with discrete memory

For use only with computer models equipped with an AMD processor and a graphics

subsystem with UMA memory

For use only with computer models equipped with an Intel processor and a graphics

subsystem with 2048-MB of discrete memory

For use only with computer models equipped with an Intel processor and a graphics

subsystem with 1024-MB of discrete memory

For use only with computer models equipped with an Intel processor and a graphics

subsystem with UMA memory

653341-001

666527-001

666526-001

666391-001

666390-001

666392-001

Computer major components

Item Component Spare part number

(16) Subwoofer (includes isolators and cable) 665611-001

(17) Base enclosure (includes battery release latch and 4 rubber feet) 665978-001

(18) Hard drive (2, 2.5-in, SATA, does not include bracket, connector cable, Mylar shield, or screws):

1-TB, 5400-rpm, 12.7-mm 638974-001

750-GB, 7200-rpm, 9.5-mm 633252-001

750-GB, 5400-rpm, 9.5-mm 634250-001

640-GB, 5400-rpm, 9.5-mm 603785-001

500-GB, 7200-rpm, 9.5-mm 608218-001

500-GB, 5400-rpm, 9.5-mm 634932-001

320-GB, 7200-rpm, 9.5-mm 634862-001

320-GB, 5400-rpm, 9.5-mm 622643-001

Hard Drive Hardware Kit (not illustrated, includes bracket, connector cable, Mylar

shield, and screws)

160-GB solid-state drive (not illustrated, does not include bracket, connector cable, Mylar shield, or screws):

For use only with computer models equipped with an AMD processor 682679-001

For use only with computer models equipped with an Intel processor 665985-001

(19) Optical drive (includes bezel, bracket, cable, and screws):

Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive 666394-001

Blu-ray Disc R/RW FX SuperMulti Drive 666393-001

DVD±RW Double-Layer FX SuperMulti Drive (for use only with computer models equipped

with an Intel processor)

(20) Battery

9-cell, 100-WHr, 3.00-AHr, LI 636631-001

6-cell, 62-WHr, 2.80-AHr, LI 593562-001

6-cell, 55-WHr, 2.55-AHr, LI 593554-001

(21) RTC battery (includes cable and double-sided tape) 665606-001

(22) Memory modules (2)

665597-001

666395-001

For use with all computer models:

4-GB memory module (DDR3, 10600, 1333-MHz) 621569-001

2-GB memory module (DDR3, 10600, 1333-MHz) 621565-001

For use only with computer models equipped with an AMD processor:

4-GB memory module (DDR3, 12800, 1600-MHz) 641369-001

8-GB memory module for use only with computer models equipped with an Intel processor

(DDR3, 10600, 1333-MHz)

28 Chapter 3 Illustrated parts catalog

634091-001

Item Component Spare part number

(23) WLAN module:

For use with all computer models:

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630703-001

Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter 640926-001

For use only with computer models equipped with an AMD processor:

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001

Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1EDR+ Combo

Adapter (BT3.0+HS ready)

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter

(BT3.0+HS ready)

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001

For use only with computer models equipped with an Intel processor:

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter 593836-001

Intel Centrino Advanced-N 6230 WLAN module 631956-001

Intel Centrino Wireless-N + WiMAX 6150 WLAN module 633817-001

Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module 593530-001

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo adapter

(BT3.0+HS ready)

(24) Service cover — available in the Plastics Kit, spare part number 665604-001)

593127-001

600370-001

630705-001

Computer major components

Display assembly subcomponents

Item Component Spare part number

(1) Display bezel 665592-001

(2) Display Hinge Kit (includes left and right display hinges and brackets) 665599-001

(3) Display panel:

17.3-in, FHD, LED, AntiGlare display panel for use only with computer models equipped

with an Intel processor

17.3-in, HD+, LED, BrightView display panel for use with all computer models 666396-001

(4) Display Cable Kit (includes display panel cable and webcamera/

microphone module cable)

(5) Webcamera/microphone module 665365-001

(6) Antenna Kit (includes left and right wireless antenna cables and transceivers) 665591-001

(7) Display enclosure:

In dark umber finish 665976-001

In steel gray finish 665977-001

Display Rubber Kit (not illustrated, include Mylar screw covers) 665607-001

Display Screw Kit (not illustrated) 665609-001

666397-001

665594-001

30 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Component Spare part number

(1) Hard drive (2.5-in, SATA, does not include bracket, connector cable, Mylar shield, or screws):

1-TB, 5400-rpm, 12.7-mm 638974-001

750-GB, 7200-rpm, 9.5-mm 633252-001

750-GB, 5400-rpm, 9.5-mm 634250-001

640-GB, 5400-rpm, 9.5-mm 603785-001

500-GB, 7200-rpm, 9.5-mm 608218-001

500-GB, 5400-rpm, 9.5-mm 634932-001

320-GB, 7200-rpm, 9.5-mm 634862-001

320-GB, 5400-rpm, 9.5-mm 622643-001

Hard Drive Hardware Kit, includes: 665597-001

(2a) Primary hard drive connector cable

(2b) Primary hard drive bracket

(4a) Secondary hard drive connector cable

(4b) Secondary hard drive bracket

Screws (not illustrated)

(3) 160-GB solid-state drive (does not include bracket, connector cable, Mylar shield, or screws):

For use only on computer models equipped with an AMD processor 682679-001

For use only on computer models equipped with an Intel processor 665985-001

(5) Optical drive (includes bezel, bracket, cable, and screws):

Mass storage devices

Item Component Spare part number

Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive 666394-001

Blu-ray Disc R/RW FX SuperMulti Drive 666393-001

DVD±RW Double-Layer FX SuperMulti Drive (for use only with computer models equipped

with an Intel processor)

Miscellaneous parts

Component Spare part number

HP Smart AC adapter

120-W, PFC, RC, V HP Smart AC adapter for use with all computer models 609941-001

90-W, PFC, RC, V HP Smart AC adapter for use with all computer models 609940-001

65-W RC, V HP Smart AC adapter for use with all computer models 609939-001

90-W, PFC, RC, V, EM HP Smart AC adapter for use only with computer models equipped with an Intel processor

65-W, PFC, RC, V, EM HP Smart AC adapter for use only with computer models equipped with an Intel processor

Power cord (3-pin, black,1.83-meter):

For use with all computer models:

666395-001

609947-001

609948-001

For use in Denmark 490371-081

For use in Europe 490371-021

For use in Italy 490371-061

For use in North America 490371-001

For use in South Africa 490371-AR1

For use in Switzerland 490371-111

For use in the United Kingdom and Singapore 490371-031

For use only with computer models equipped with an Intel processor:

For use in Australia 490371-011

For use in India 490371-D61

For use in Israel 490371-BB1

For use in Japan 490371-291

For use in South Korea 490371-AD1

For use in Taiwan 490371-AB1

For use in Thailand 490371-201

32 Chapter 3 Illustrated parts catalog

Component Spare part number

Remote control (full-function with teletext) 465541-004

Screw Kit 665608-001

USB DVB-T dipole antenna 581223-001

USB DVB-T TV tuner 581222-001

Sequential part number listing

Spare part number Description

465541-004 Remote control (full-function with teletext)

490371-001 Power cord for use with all computer models in North America (3-pin, black,1.83-meter)

490371-011 Power cord for use only with computer models equipped with an Intel processor in Australia (3-pin,

black,1.83-meter)

490371-021 Power cord for use with all computer models in Europe (3-pin, black,1.83-meter)

490371-031 Power cord for use with all computer models in the United Kingdom and Singapore (3-pin, black,

1.83-meter)

490371-061 Power cord for use with all computer models in Italy (3-pin, black,1.83-meter)

490371-081 Power cord for use with all computer models in Denmark (3-pin, black,1.83-meter)

490371-111 Power cord for use with all computer models in Switzerland (3-pin, black,1.83-meter)

490371-201 Power cord for use only with computer models equipped with an Intel processor in Brazil (3-pin,

black,1.83-meter)

490371-291 Power cord for use only with computer models equipped with an Intel processor in Japan (3-pin,

black,1.83-meter)

490371-AB1 Power cord for use only with computer models equipped with an Intel processor in Taiwan (3-pin,

black,1.83-meter)

490371-AD1 Power cord for use only with computer models equipped with an Intel processor in South Korea (3-

pin, black,1.83-meter)

490371-AR1 Power cord for use with all computer models in South Africa (3-pin, black,1.83-meter)

490371-BB1 Power cord for use only with computer models equipped with an Intel processor in Israel (3-pin,

black,1.83-meter)

490371-D61 Power cord for use only with computer models equipped with an Intel processor in India (3-pin,

black,1.83-meter)

537921-001 Bluetooth module (EDR v.3.0, for use only with computer models equipped with an Intel processor,

does not include cable)

581222-001 USB DVB-T TV tuner

581223-001 USB DVB-T dipole antenna

Sequential part number listing

Spare part number Description

593127-001 Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1EDR+ Combo Adapter

(BT3.0+HS ready) for use only with computer models equipped with an AMD processor

593530-001 Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module for use only with computer

models equipped with an Intel processor

593554-001 6-cell, 55-WHr, 2.55-AHr, Li battery

593562-001 6-cell, 62-WHr, 2.80-AHr, Li battery

593836-001 Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter for use only with computer models equipped

with an Intel processor

600370-001 Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter

(BT3.0+HS ready) for use only with computer models equipped with an AMD processor

603785-001 640-GB, 5400-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, Mylar

shield, or screws)

608218-001 500-GB, 7200-rpm hard drive for use only with computer models equipped with an Intel processor

(2.5-in, SATA, does not include bracket, connector cable, Mylar shield, or screws)

609939-001 65-W RC, V HP Smart AC adapter for use with all computer models

609940-001 90-W, PFC, RC, V HP Smart AC adapter for use with all computer models

609941-001 120-W, PFC, RC, V HP Smart AC adapter for use with all computer models

609947-001 90-W, PFC, RC, V, EM HP Smart AC adapter for use only with computer models equipped with an

Intel processor

609948-001 65-W, PFC, RC, V, EM HP Smart AC adapter for use only with computer models equipped with an

Intel processor

621565-001 2-GB memory module for use with all computer models (DDR3, 10600, 1333-MHz)

621569-001 4-GB memory module for use with all computer models (DDR3, 10600, 1333-MHz)

622643-001 320-GB, 5400-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, Mylar

shield, or screws)

630703-001 Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter for use with all computer models

630705-001 Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo adapter (BT3.0+HS

ready) for use only with computer models equipped with an Intel processor

631252-001 Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (1333-MHz FSB, 4.0-MB L3

cache, dual core, 35 W, includes replacement thermal material)

631253-001 Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (1333-MHz FSB, 3.0-MB L3

cache, dual core, 35 W, includes replacement thermal material)

631254-001 Intel Core i7-2720QM 2.20-GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 6.0-MB L3

cache, quad core, 45 W, includes replacement thermal material)

631255-001 Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (1333-MHz FSB, 3.0-MB L3

cache, dual core, 35 W, includes replacement thermal material)

631956-001 Intel Centrino Advanced-N 6230 WLAN module for use only with computer models equipped with

an Intel processor

34 Chapter 3 Illustrated parts catalog

Spare part number Description

633252-001 750-GB, 7200-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, Mylar

shield, or screws)

633817-001 Intel Centrino Wireless-N + WiMAX 6150 WLAN module for use only with computer models

equipped with an Intel processor

634091-001 8-GB memory module for use only with computer models equipped with an Intel processor (DDR3,

10600, 1333-MHz)

634250-001 750-GB, 5400-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, Mylar

shield, or screws)

634694-001 Intel Core i7-2820QM 2.30-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 8.0-MB L3

cache, quad core, 45 W, includes replacement thermal material)

634862-001 320-GB, 7200-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, Mylar

shield, or screws)

634932-001 500-GB, 5400-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, Mylar

shield, or screws)

635501-001 Intel Core i7-2630QM 2.00-GHz (SC turbo up to 2.90-GHz) processor (1600-MHz FSB, 6.0-MB L3

cache, quad core, 45 W, includes replacement thermal material)

636631-001 9-cell, 100-WHr, 3.00-AHr, Li battery

638974-001 1-TB, 5400-rpm hard drive (2.5-in, SATA, does not include bracket, connector cable, Mylar shield,

or screws)

640926-001 Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter for use with all computer models

641369-001 4-GB memory module for use only with computer models equipped with an AMD processor (DDR3,

12800, 1600-MHz)

653338-001 Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes

replacement thermal material)

653339-001 Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes

replacement thermal material)

653340-001 Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes

replacement thermal material)

653341-001 Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache, dual core,

35 W; includes replacement thermal material)

653348-001 AMD A4-3300M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core, 35 W;

includes replacement thermal material)

653349-001 AMD A6-3400M 2.30-GHz processor (1.40-GHz FSB, 4.0-MB L2 cache, dual core, 35 W;

includes replacement thermal material)

653350-001 AMD A8-3500M 2.40-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core, 35 W;

includes replacement thermal material)

653351-001 AMD E2-3000M 2.40-GHz processor (1.80-GHz FSB, 2.0-MB L2 cache, dual core, 35 W;

includes replacement thermal material)

653356-001 AMD A4-3310MX 2.50-GHz processor (2.10-GHz FSB, 2.0-MB L2 cache, dual core, 45 W;

includes replacement thermal material)

Sequential part number listing

Spare part number Description

653357-001 AMD A6-3410MX 2.30-GHz processor (1.60-GHz FSB, 2.0-MB L2 cache, quad core, 45 W;

includes replacement thermal material)

653358-001 AMD A8-3510MX 2.50-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core, 45 W;

includes replacement thermal material)

653364-001 AMD A8-3530MX 2.60-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, quad core, 45 W;

includes replacement thermal material)

655795-001 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter for use only

with computer models equipped with an AMD processor

657325-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter for use

only with computer models equipped with an AMD processor

664662-001 Intel Pentium B960 TJ85 2.20-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes

replacement thermal material)

665116-001 Intel Core i7-2670QM 2.20-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 6.0-MB L3

cache, quad core, 45 W; includes replacement thermal material)

665285-001 Thermal Material Kit for use only with computer models equipped with an AMD processor and a

graphics subsystem with UMA memory (includes replacement thermal pads and paste)

665286-001 Thermal Material Kit for use only with computer models equipped with an AMD processor and a

graphics subsystem with discrete memory (includes replacement thermal pads and paste)

665310-001 Fingerprint reader board (includes bracket, but does not include cable)

665331-001 USB board (does not include cable)

665353-001 Thermal Material Kit for use only with computer models equipped with an Intel processor and a

graphics subsystem with UMA memory (includes replacement thermal pads and paste)

665354-001 Thermal Material Kit for use only with computer models equipped with an Intel processor and a

graphics subsystem with 1024-MB of discrete memory (includes replacement thermal pads and paste)

665355-001 Thermal Material Kit for use only with computer models equipped with an Intel processor and a

graphics subsystem with 2048-MB of discrete memory (includes replacement thermal pads and paste)

665365-001 Webcamera/microphone module

665591-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)

665592-001 Display bezel

665593-001 Cable Kit (includes fingerprint reader board cable, power button board cable, SD Card reader

board cable, TouchPad cable, TouchPad button board cables, and USB board cable)

665594-001 Display Cable Kit (includes display panel cable and webcamera/microphone module cable)

665595-001 Bluetooth module cable (for use only with computer models equipped with an Intel processor)

665596-001 Power connector cable

665597-001 Hard Drive Hardware Kit (includes hard drive bracket and screws)

665599-001 Display Hinge Kit (includes left and right display hinges and brackets)

665600-001 Power button board (does not include cable)

36 Chapter 3 Illustrated parts catalog

Spare part number Description

665602-001 SD Card reader board (does not include cable)

665603-001 Display lid switch board (includes cable)

665604-001 Plastics Kit (includes the service cover)

665606-001 RTC battery (includes cable and double-sided tape)

665607-001 Display Rubber Kit

665608-001 Screw Kit

665609-001 Display Screw Kit

665610-001 Speaker Kit (includes front speakers and cables, rear speakers and cables, and rear speaker grill)

665611-001 Subwoofer (includes isolators and cable)

665976-001 Display enclosure in dark umber finish

665977-001 Display enclosure in steel gray finish

665978-001 Base enclosure (includes battery release latch and 4 rubber feet)

665985-001 160-GB solid-state drive (does not include bracket, connector cable, shield, or screws)

665986-001 System board for use only with computer models equipped with the Intel 6490 chipset, a

quad core processor, and a graphics subsystem with 1024-MB of discrete memory (includes replacement thermal material)

665987-001 System board for use only with computer models equipped with the Intel 6490 chipset, a

dual core processor, and a graphics subsystem with 1024-MB of discrete memory (includes replacement thermal material)

665988-001 System board for use only with computer models equipped with the Intel 6770 chipset, a

quad core processor, and a graphics subsystem with 1024-MB of discrete memory (includes replacement thermal material)

665989-001 System board for use only with computer models equipped with the Intel 6770 chipset, a

dual core processor, and a graphics subsystem with 1024-MB of discrete memory (includes replacement thermal material)

665990-001 System board for use only with computer models equipped with the Intel HM65 chipset, a

dual core processor, and a graphics subsystem with UMA memory (includes replacement thermal material)

665991-001 System board for use only with computer models equipped with the Intel 6770 chipset, a

quad core processor, and a graphics subsystem with 2048-MB of discrete memory (includes replacement thermal material)

665992-001 System board for use only with computer models equipped with the Intel 6770 chipset, a

dual core processor, and a graphics subsystem with 2048-MB of discrete memory (includes replacement thermal material)

665993-001 System board for use only with computer models equipped with the Intel HM65 chipset, a

quad core processor, and a graphics subsystem with UMA memory (includes replacement thermal material)

665998-001 Top cover in dark umber finish (includes TouchPad and TouchPad cable and TouchPad button

board and TouchPad button board cable)

Sequential part number listing

Spare part number Description

665999-001 Top cover in steel gray finish (includes TouchPad and TouchPad cable and TouchPad button board

and TouchPad button board cable)

666001-001 Keyboard for use with all computer models in the United States (includes keyboard cable)

666001-031 Keyboard for use with all computer models in the United Kingdom and Singapore (includes

keyboard cable)

666001-041 Keyboard for use with all computer models in Germany (includes keyboard cable)

666001-051 Keyboard for use with all computer models in France (includes keyboard cable)

666001-061 Keyboard for use with all computer models in Italy (includes keyboard cable)

666001-071 Keyboard for use with all computer models in Spain (includes keyboard cable)

666001-121 Keyboard for use with all computer models in Canada (includes keyboard cable)

666001-131 Keyboard for use with all computer models in Portugal (includes keyboard cable)

666001-141 Keyboard for use with all computer models in Turkey (includes keyboard cable)

666001-171 Keyboard for use only with computer models equipped with an Intel processor in Saudi Arabia

(includes keyboard cable)

666001-211 Keyboard for use with all computer models in Hungary (includes keyboard cable)

666001-251 Keyboard for use with all computer models in Russia (includes keyboard cable)

666001-281 Keyboard for use only with computer models equipped with an Intel processor in Thailand (includes

keyboard cable)

666001-291 Keyboard for use only with computer models equipped with an Intel processor in Japan (includes

keyboard cable)

666001-A41 Keyboard for use with all computer models in Belgium (includes keyboard cable)

666001-AB1 Keyboard for use only with computer models equipped with an Intel processor in Taiwan (includes

keyboard cable)

666001-AD1 Keyboard for use only with computer models equipped with an Intel processor South Korea

(includes keyboard cable)

666001-B31 Keyboard for use with all computer models in the Netherlands (includes keyboard cable)

666001-BA1 Keyboard for use with all computer models in Slovenia (includes keyboard cable)

666001-BB1 Keyboard for use only with computer models equipped with an Intel processor in Israel (includes

keyboard cable)

666001-BG1 Keyboard for use with all computer models in Switzerland (includes keyboard cable)

666001-D61 Keyboard for use only with computer models equipped with an Intel processor inIndia (includes

keyboard cable)

666001-DH1 Keyboard for use with all computer models in Denmark, Finland, and Norway (includes

keyboard cable)

666001-DJ1 Keyboard for use with all computer models in Greece (includes keyboard cable)

666001-FL1 Keyboard for use with all computer models in the Czech Republic and Slovakia (includes

keyboard cable)

38 Chapter 3 Illustrated parts catalog

Spare part number Description

666173-001 Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-GHz) processor (1333-MHz FSB, 4.0-

MB L3 cache, dual core, 35 W; includes replacement thermal material)

666174-001 Intel Core i7-2760QM 2.40-GHz (SC turbo up to 3.50-GHz) processor (1600-MHz FSB, 6.0-

MB L3 cache, quad core, 45 W; includes replacement thermal material)

666175-001 Intel Core i7-2860QM 2.50-GHz (SC turbo up to 3.60-GHz) processor (1600-MHz FSB, 8.0-

MB L3 cache, quad core, 45 W; includes replacement thermal material)

666390-001 Fan/heat sink assembly for use only with computer models equipped with an Intel processor and a

graphics subsystem with 1024-MB discrete memory (includes replacement thermal material)

666391-001 Fan/heat sink assembly for use only with computer models equipped with an Intel processor and a

graphics subsystem with 2048-MB discrete memory (includes replacement thermal material)

666392-001 Fan/heat sink assembly for use only with computer models equipped with an Intel processor and a

graphics subsystem with UMA memory (includes replacement thermal material)

666393-001 Blu-ray Disc R/RW FX SuperMulti Drive for use with all computer models (includes bezel,

bracket, cable, and screws)

666394-001 Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive (includes bezel, bracket, cable,

and screws)

666395-001 DVD±RW Double-Layer FX SuperMulti Drive for use only with computer models equipped with an

Intel processor (includes bezel, bracket, cable, and screws)

666396-001 17.3-in, HD+, LED, BrightView display panel for use with all computer models

666397-001 17.3-in, FHD, LED, AntiGlare display panel for use only with computer models equipped with an

Intel processor

666518-001 System board for use only with computer models equipped with an AMD processor, a graphics

subsystem with UMA memory, and USB version 3.0 (includes replacement thermal material)

666520-001 System board for use only with computer models equipped with an AMD processor and a graphics

subsystem with discrete memory (includes replacement thermal material)

666526-001 Fan/heat sink assembly for use only with computer models equipped with an AMD processor and a

graphics subsystem with UMA memory (includes replacement thermal material)

666527-001 Fan/heat sink assembly for use only with computer models equipped with an AMD processor and a

graphics subsystem with discrete memory (includes replacement thermal material)

669686-001 AMD A4-3320MX 2.60-GHz processor (2.00-GHz FSB, 2.0-MB L2 cache, dual core, 45 W;

includes replacement thermal material)

669687-001 AMD A4-3330MX 2.60-GHz processor (2.40-GHz FSB, 2.0-MB L2 cache, dual core, 45 W;

includes replacement thermal material)

669688-001 AMD A6-3420M 2.40-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core, 45 W;

includes replacement thermal material)

669689-001 AMD A6-3430MX 2.40-GHz processor (1.70-GHz FSB, 4.0-MB L2 cache, quad core, 45 W;

includes replacement thermal material)

669690-001 AMD A8-3520M 2.50-GHz processor (1.60-GHz FSB, 4.0-MB L2 cache, quad core, 45 W;

includes replacement thermal material)

669691-001 AMD A8-3550MX 2.70-GHz processor (2.00-GHz FSB, 4.0-MB L2 cache, quad core, 45 W;

includes replacement thermal material)

Sequential part number listing

Spare part number Description

672093-001 AMD A4-3305M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core, 45 W;

includes replacement thermal material)

676359-001 Intel Core i5-2450M 2.50-GHz processor (SC turbo up to 3.10-GHz), 3.0-MB L3 cache, 1333-

MHz FSB, dual core, 35 W; includes replacement thermal material)

676785-001 Intel Pentium B970 TJ85 2.30-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes

replacement thermal material)

677152-001 Intel Core i3-2370M 2.40-GHz processor (3.0-MB L3 cache, dual core, 35 W; includes

replacement thermal material)

682679-001 160-GB solid-state drive for use only on computer models equipped with an AMD processor (does

not include bracket, connector cable, Mylar shield, or screws)

40 Chapter 3 Illustrated parts catalog

4 Removal and replacement

procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Preliminary replacement requirements

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

42 Chapter 4 Removal and replacement procedures

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

44 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastics Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 103 screws that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw and screw lock size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

Item Description Function

(1) Product name This is the product name affixed to the front of

(2) Serial number (s/n) This is an alphanumeric identifier that is unique to

(3) Part number/Product number (p/n) This number provides specific information about the

46 Chapter 4 Removal and replacement procedures

the computer.

each product.

product's hardware components. The part number helps a service technician to determine what components and parts are needed.

Item Description Function

(4) Warranty period This number describes the duration of the warranty

(5) Model description This is the alphanumeric identifier needed to locate

Computer feet

The computer feet are adhesive-backed rubber pads. There are 4 rubber feet that attach to the base enclosure in the locations illustrated below.

period for the computer.

documents, drivers, and support for the computer.

Battery

Description Spare part number

9-cell, 100-WHr, 3.00-AHr, LI 636631-001

6-cell, 62-WHr, 2.80-AHr, LI 593562-001

6-cell, 55-WHr, 2.55-AHr, LI 593554-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Component replacement procedures

Remove the battery:

1. Slide the release latch (1) to release the battery.

2. Pivot the front edge of the battery (2) up and back.

Remove the battery (3) from the computer.

To insert the battery:

Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery bay.

2. Pivot the front edge of the battery down into the battery bay until it is seated. (The battery release

latch will automatically lock into place.)

Optical drive

NOTE: The optical drive spare part kit includes a bezel and bracket.

Description Spare part number

Blu-ray Disc ROM FX SuperMulti DVD±R/RW Double-Layer Drive 666394-001

Blu-ray Disc R/RW FX SuperMulti Drive 666393-001

DVD±RW Double-Layer FX SuperMulti Drive (for use only with computer models equipped with an Intel processor)

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

666395-001

Disconnect all external devices connected to the computer.

48 Chapter 4 Removal and replacement procedures

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 47).

Remove the optical drive:

1. Slide the release latch (1) to release the service cover from the computer.

2. Lift the rear edge of the service cover (2) up and forward until it rests at an angle.

3. Remove the service cover. The service cover is available in the Plastics Kit, spare part number

665604-001.

4. Remove the Phillips PM2.5×5.0 screw that secures the optical drive to the computer.

Push on the hard drive bracket (1) to release the optical drive.

Component replacement procedures

Remove the optical drive (2) from the computer.

7. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel

toward you.

8. Remove the two Phillips PM2.0×4.0 screws (1) that secure the bracket to the optical drive.

9. Remove the optical drive bracket (2). The optical drive bracket is included in the optical drive

spare part kit.

Reverse this procedure to reassemble and install the optical drive.

50 Chapter 4 Removal and replacement procedures

Hard drive

NOTE: The hard drive spare part kit does not include the bracket, connector cable, Mylar shield,

or screws. The bracket, connector cable, Mylar shield, and screws are included in the Hard Drive Hardware Kit, spare part number 665597-001.

NOTE: The computer can be equipped with up to two hard drives. The primary hard drive is installed

in the right hard drive bay. The secondary hard drive is installed in the left hard drive bay.

Description Spare part number

1-TB, 5400-rpm, 12.7-mm 638974-001

750-GB, 7200-rpm, 9.5-mm 633252-001

750-GB, 5400-rpm, 9.5-mm 634250-001

640-GB, 5400-rpm, 9.5-mm 603785-001

500-GB, 7200-rpm, 9.5-mm 608218-001

500-GB, 5400-rpm, 9.5-mm 634932-001

320-GB, 7200-rpm, 9.5-mm 634862-001

320-GB, 5400-rpm, 9.5-mm 622643-001

160-GB solid-state drive (does not include bracket, connector cable, Mylar shield, or screws):

For use only on computer models equipped with an AMD processor 682679-001

For use only on computer models equipped with an Intel processor 665985-001

Before removing a hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 47).

Optical drive on page 48).

Remove the hard drive:

NOTE: Steps 1 through 3 apply to the primary hard drive. See steps 4 through 7 for secondary

hard drive removal information.

1. Disconnect the hard drive cable (1) from the system board.

2. Remove the four Philllips PM2.5×5.0 screws (2) that secure the hard drive to the computer.

Component replacement procedures

Remove the hard drive (3).

4. Disconnect the hard drive cable (1) from the system board.

5. Release the hard drive cable (2) from the routing channel built into the base enclosure.

6. Remove the four Philllips PM2.5×5.0 screws (3) that secure the hard drive to the computer.

7. Remove the hard drive (4).

8. If it is necessary to replace the hard drive bracket or hard drive connector cable:

Remove the four Phillips PM3.0×4.0 screws (1) that secure the hard drive bracket to the hard drive.

b. Remove the hard drive bracket (2) from the hard drive.

52 Chapter 4 Removal and replacement procedures

Disconnect the hard drive connector cable (3) from the hard drive.

NOTE: The hard drive connector cable used on the secondary hard drive has a

longer cable.

Reverse this procedure to reassemble and install the mass storage device.

Component replacement procedures

RTC battery

Description Spare part number

RTC battery (includes cable and double-sided tape) 665606-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 47).

Optical drive on page 48).

Remove the RTC battery:

1. Disconnect the RTC battery cable (1) from the system board.

2. Release the clips (2) built into the base enclosure that secure the RTC battery.

Remove the RTC battery (3). (The RTC battery is attached to the base enclosure with doublesided tape.)

Reverse this procedure to install the RTC battery.

54 Chapter 4 Removal and replacement procedures

Memory module

NOTE: The computer can be equipped with up to two memory modules. The primary memory module

is installed in the memory module socket closest to the system board. The expansion memory module is installed in the memory module socket farthest from the system board.

Description Spare part number

For use with all computer models:

4-GB memory module (DDR3, 10600, 1333-MHz) 621569-001

2-GB memory module (DDR3, 10600, 1333-MHz) 621565-001

4-GB memory module for use only with computer models equipped with an AMD processor (DDR3, 12800, 1600-MHz)

8-GB memory module for use only with computer models equipped with an Intel processor (DDR3, 10600, 1333-MHz)

641369-001

634091-001

Before removing a memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 47).

Optical drive on page 48).

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the

memory module. (The memory module tilts up.)

Component replacement procedures

Remove the memory module (2) by pulling it away from the slot at an angle.

Reverse this procedure to install a memory module.

WLAN module

Description Spare part number

For use with all computer models:

Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630703-001

Realtek 8188GN 802.11b/g/n 1×1 WiFi Adapter 640926-001

For use only with computer models equipped with an AMD processor:

Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001

Atheros AR9002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1EDR+ Combo Adapter (BT3.0+HS ready)

Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)

Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001

For use only with computer models equipped with an Intel processor:

Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter 593836-001

Intel Centrino Advanced-N 6230 WLAN module 631956-001

Intel Centrino Wireless-N + WiMAX 6150 WLAN module 633817-001

Intel Centrino Wireless-N 1000 802.11b/g/n 1×2 WLAN module 593530-001

593127-001

600370-001

Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo adapter (BT3.0+HS ready)

56 Chapter 4 Removal and replacement procedures

630705-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a

wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Remove the service cover (see

Remove the WLAN module:

1. Disconnect the WLAN antenna cables from the terminals on the WLAN module.

NOTE: The #1 WLAN antenna cable is connected to the WLAN module Main terminal. The #2

WLAN antenna cable is connected to the WLAN module Aux terminal.

Battery on page 47).

Optical drive on page 48).

Component replacement procedures

Remove the two Phillips PM2.0×4.0 screws that secure the WLAN module to the system board. (The WLAN module tilts up.)

3. Remove the WLAN module by pulling the module away from the slot at an angle.

NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective

sleeves must be installed on the antenna connectors, as shown in the following illustration.

Reverse this procedure to install the WLAN module.

58 Chapter 4 Removal and replacement procedures

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

Description Spare part number Description Spare part number

For use in Belgium 666001-A41 For use in the Netherlands 666001-B31

For use in Canada 666001-121 For use in Portugal 666001-131

For use with all computer models:

For use in the Czech Republic and Slovakia

For use in Denmark, Finland, and Norway

For use in France 666001-051 For use in Spain 666001-071

For use in Germany 666001-041 For use in Switzerland 666001-BG1

For use in Greece 666001-DJ1 For use in Turkey 666001-141

For use in Hungary 666001-211 For use in the United Kingdom and

For use in Italy 666001-061 For use in the United States 666001-001

For use only with computer models equipped with an Intel processor:

For use in India 666001-D61 For use in South Korea 666001-AD1

For use in Israel 666001-BB1 For use in Taiwan 666001-AB1

For use in Japan 666001-291 For use in Thailand 666001-281

666001-FL1 For use in Russia 666001-251

666001-DH1 For use in Slovenia 666001-BA1

666001-031

Singapore

For use in Saudi Arabia 666001-171

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the optical drive (see

Battery on page 47).

Optical drive on page 48).

Component replacement procedures

Remove the keyboard:

1. Remove the two Phillips PM2.5×5.0 screws that secure the keyboard to the computer.

2. Rest the computer on its right side.

Open the computer.

4. Insert a screw driver or similar thin tool into the keyboard screw hole, and then press on the back

of the keyboard until the keyboard disengages from the computer.

5. Turn the computer right-side up with the front toward you.

60 Chapter 4 Removal and replacement procedures

Lift the rear edge of the keyboard (1), and then slide the keyboard (2) back until the keyboard cable connector is accessible.

7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and

then disconnect the keyboard cable (2) from the system board.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.

Component replacement procedures

Top cover

NOTE: The top cover spare part kit includes the TouchPad and TouchPad cable and the TouchPad

button board and TouchPad button board cable.

Description Spare part number

In dark umber finish 665998-001

In steel gray finish 665999-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

Battery on page 47), and then remove the following components:

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 59)

When replacing the top cover, be sure that the following components are removed from the defective top cover and installed on the replacement top cover:

●

Fingerprint reader board and cable (see

●

Power button board and cable (see

●

Display lid switch board and cable (see

Fingerprint reader board on page 66)

Power button board on page 68)

Display lid switch board on page 70)

Remove the top cover:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

62 Chapter 4 Removal and replacement procedures

Remove the eight Phillips PM2.5×5.0 screws that secure the top cover to the computer.

4. Remove the following screws:

(1) One Phillips PM2.5×7.0 screw in the rear left corner of the base enclosure

(2) Three Philllips PM2.5×3.0 screws in the optical drive bay

(3) Two Phillips PM2.5×9.0 screws on the right side of the base enclosure

5. Turn the computer right-side up, with the front toward you.

6. Open the computer.

Component replacement procedures

Release the ZIF connectors to which the following cables are attached, and then disconnect the cables from the system board:

(1) Power button board cable

(2) TouchPad button board cable

(3) Fingerprint reader board cable

(4) USB board cable

8. Remove the two Phillips PM2.5×5.0 screws that secure the top cover to the computer.

NOTE: As you prepare to release the top cover, make sure the USB board (2) cable feeds freely

through the opening (3) in the top cover.

9. Lift the rear edge of the top cover (1) until the left and right sides disengage from the

base enclosure.

64 Chapter 4 Removal and replacement procedures

10.

Remove the top cover (2).

Reverse this procedure to install the top cover.

Component replacement procedures

Fingerprint reader board

NOTE: The fingerprint reader board does not include the fingerprint reader board cable. The

fingerprint reader board cable is included in the Cable Kit, spare part number 665593-001.

Description Spare part number

Fingerprint reader board (includes bracket) 665310-001

Before removing the fingerprint reader board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

Battery on page 47), and then remove the following components:

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 59)

Top cover on page 62)

Remove the fingerprint reader board, bracket, and cable:

1. Turn the top cover upside down, with the front toward you.

2. Release the fingerprint reader board cable (1) from the surface of the top cover. Remove the two

Phillips PM2.0×2.0 screws (2) that secure the fingerprint reader board and bracket to the top cover.

66 Chapter 4 Removal and replacement procedures

Remove the fingerprint reader board bracket (3), board (4), and cable.

Reverse this procedure to install the fingerprint reader board, bracket, and cable.

Component replacement procedures

Power button board

NOTE: The power button board does not include the power button board cable. The power button

board cable is included in the Cable Kit, spare part number 665593-001.

Description Spare part number

Power button board 665600-001

Before removing the power button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

Battery on page 47), and then remove the following components:

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 59)

Top cover on page 62)

Remove the power button board:

1. Turn the top cover upside down, with the front toward you.

2. Release the power button board cable from the tab (1) on the top cover.

3. Disconnect the display lid switch board cable (2) from the power button board.

4. Remove the two Phillips PM2.0×4.0 screws (3) that secure the power button board to the

top cover.

68 Chapter 4 Removal and replacement procedures

Remove the power button board and cable (4).

Reverse this procedure to install the power button board.

Component replacement procedures

Display lid switch board

Description Spare part number

Display lid switch board (includes cable) 665603-001

Before removing the display lid switch board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

Battery on page 47), and then remove the following components:

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 59)

Top cover on page 62)

Remove the display lid switch board:

1. Turn the top cover upside down, with the front toward you.

2. Disconnect the display lid switch cable (1) from the power button board.

3. Release the display lid switch board cable from the clips (2) built into the top cover.

70 Chapter 4 Removal and replacement procedures

Release the display lid switch board from the clips (3) built into the top cover.

5. Remove the display lid switch board and cable.

Reverse this procedure to install the display lid switch board and cable.

Component replacement procedures

SD Card reader board

NOTE: The SD Card reader board does not include the SD Card reader board cable. The SD Card

reader board cable is included in the Cable Kit, spare part number 665593-001.

Description Spare part number

SD Card reader board 665602-001

Before removing the SD Card reader board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

Battery on page 47), and then remove the following components:

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 59)

Top cover on page 62)

Remove the SD Card reader board and cable:

1. Release the ZIF connector to which the SD Card reader board cable is connected, and then

disconnect the SD Card reader board cable (1) from the system board.

2. Remove the two Phillips PM2.5×5.0 screws (2) that secure the SD Card reader board to the

base enclosure.

72 Chapter 4 Removal and replacement procedures

Remove the SD Card reader board (3) and cable.

Reverse this procedure to install the SD Card reader board and cable.

Component replacement procedures

Bluetooth module

NOTE: This section applies only to computer models equipped with an Intel processor.

NOTE: The Bluetooth module does not include the Bluetooth module cable. The

Bluetooth module cable is available using spare part number 665595-001.

Description Spare part number

Bluetooth module 537921-001

Before removing the Bluetooth module and cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

Battery on page 47), and then remove the following components:

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 59)

Top cover on page 62)

Remove the Bluetooth module and cable:

Disconnect the Bluetooth module cable (1) from the system board.

Release the Bluetooth module cable (2) from the clips built into the speaker and base enclosure.

74 Chapter 4 Removal and replacement procedures

Release the Bluetooth module (3) from the clip built into the base enclosure.

4. Remove the Bluetooth module and cable.

5. If it is necessary to replace the Bluetooth module cable, disconnect the cable from the

Bluetooth module.

Reverse this procedure to install the Bluetooth module and cable.

Component replacement procedures

USB board

NOTE: The USB board does not include the USB board cable. The USB board cable is included in

the Cable Kit, spare part number 665593-001.

Description Spare part number

USB board 665331-001

Before removing the USB board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

Battery on page 47), and then remove the following components:

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 59)

Top cover on page 62)

Remove the USB board:

1. Detach the USB board cable (1) from the base enclosure. (The USB board cable is attached to the

base enclosure with double-sided tape.)

2. Remove the two Phillips PM2.5×5.0 screws (2) that secure the USB board to the base enclosure.

76 Chapter 4 Removal and replacement procedures

Remove the USB board (3) and cable.

Reverse this procedure to install the USB board and cable.

Component replacement procedures

Front speakers

NOTE: The front speakers are included in the Speaker Kit, spare part number 665610-001.

Before removing the front speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

●

USB board (see

Remove the front speakers and cables:

Disconnect the front speaker cable (1) from the system board.

Release the front speaker cable from the clips (2) and routing channel built into the base enclosure.

Remove the two Phillips PM2.5×5.0 screws (3) that secure the front right speaker to the base enclosure.

Battery on page 47), and then remove the following components:

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 59)

Top cover on page 62)

USB board on page 76)

4. Rotate the front left speaker (1) clockwise to release it from under the system board.

78 Chapter 4 Removal and replacement procedures

Remove the front left speaker (2).

Remove the front right speaker (3).

Reverse this procedure to install the front speakers and cables.

Component replacement procedures

Power connector cable

Description Spare part number

Power connector cable 665596-001

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

Keyboard (see

●

Top cover (see

Battery on page 47), and then remove the following components:

Optical drive on page 48)

Hard drive on page 51)

Keyboard on page 59)

Top cover on page 62)

Remove the power connector cable:

1. Release the power connector cable from the clips (1) built into the base enclosure.

2. Disconnect the power connector cable (2) from the system board.

3. Remove the two Phillips PM2.0×4.0 screws (3) that secure the power connector to the

base enclosure.

80 Chapter 4 Removal and replacement procedures

Remove the power connector (4) from the base enclosure.

Reverse this procedure to install the power connector cable.

System board

NOTE: The system board spare part kit includes replacement thermal material.

Description Spare part number

For use only with computer models equipped with an AMD processor:

For use only with computer models equipped with a graphics subsystem with discrete memory 666520-001

For use only with computer models equipped with a graphics subsystem with UMA memory 666518-001

For use only with computer models equipped with an Intel processor:

For use only with computer models equipped with the Intel 6770 chipset, a quad core processor, and a graphics subsystem with 2048-MB of discrete memory

For use only with computer models equipped with the Intel 6770 chipset, a dual core processor, and a graphics subsystem with 2048-MB of discrete memory

For use only with computer models equipped with the Intel 6770 chipset, a quad core processor, and a graphics subsystem with 1024-MB of discrete memory

For use only with computer models equipped with the Intel 6770 chipset, a dual core processor, and a graphics subsystem with 1024-MB of discrete memory

For use only with computer models equipped with the Intel 6490 chipset, a quad core processor, and a graphics subsystem with 1024-MB of discrete memory

For use only with computer models equipped with the Intel 6490 chipset, a dual core processor, and a graphics subsystem with 1024-MB of discrete memory

665991-001

665992-001

665988-001

665989-001

665986-001

665987-001

For use only with computer models equipped with the Intel HM65 chipset, a quad core processor, and a graphics subsystem with UMA memory

Component replacement procedures

665993-001

Description Spare part number

For use only with computer models equipped with the Intel HM65 chipset, a dual core processor, and a graphics subsystem with UMA memory

Thermal Material Kit (includes replacement thermal pads and paste):

For use only with computer models equipped with an AMD processor and a graphics subsystem with discrete memory

For use only with computer models equipped with an AMD processor and a graphics subsystem with UMA memory

For use only with computer models equipped with an Intel processor and a graphics subsystem with 2048-MB of discrete memory

For use only with computer models equipped with an Intel processor and a graphics subsystem with 1024-MB of discrete memory

For use only with computer models equipped with an Intel processor and a graphics subsystem with UMA memory

665990-001

665286-001

665285-001

665355-001

665354-001

665353-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

WLAN module (see

●

Keyboard (see

●

Top cover (see

Battery on page 47), and then remove the following components:

Optical drive on page 48)

Hard drive on page 51)

WLAN module on page 56)

Keyboard on page 59)

Top cover on page 62)

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

●

Memory module (see

●

RTC battery (see

●

Fan and heat sink (see

●

Processor (see

Memory module on page 55)

RTC battery on page 54)

Fan/heat sink assembly on page 85)

Processor on page 89)

82 Chapter 4 Removal and replacement procedures

Remove the system board:

1. Close the computer.

Turn the computer upside down, with the front toward you.

3. Disconnect the rear speaker cable (1) and the optical drive cable (2) from the system board.

4. Turn the computer right side up, with the front toward you.

5. Open the computer.

Component replacement procedures

Disconnect the following cables from the system board:

(1) Display panel cable

(2) Webcam/microphone cable

(3) Subwoofer cable

(4) Power connector cable

7. Remove the five Phillips PM2.5×5.0 screws that secure the system board to the base enclosure.

Flex the left side (1) of the base enclosure outward to allow the audio connectors (2) to clear the openings in the base enclosure.

9. Lift the front edge of the system board (3) until it rests at an angle.

84 Chapter 4 Removal and replacement procedures

10.

Remove the system board (4) by sliding it up and forward at an angle.

Reverse this procedure to install the system board.

Fan/heat sink assembly

NOTE: The fan/heat sink assembly spare part kit includes replacement thermal material.

Description Spare part number

For use only with computer models equipped with an AMD processor and a graphics subsystem with discrete memory

For use only with computer models equipped with an AMD processor and a graphics subsystem with UMA memory

For use only with computer models equipped with an Intel processor and a graphics subsystem with 2048-MB of discrete memory

For use only with computer models equipped with an Intel processor and a graphics subsystem with 1024-MB of discrete memory

For use only with computer models equipped with an Intel processor and a graphics subsystem with UMA memory

666527-001

666526-001

666391-001

666390-001

666392-001

NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of

the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Component replacement procedures

Before removing the fan/heat sink assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

WLAN module (see

●

Keyboard (see

●

Top cover (see

●

System board (see

Remove the fan/heat sink assembly:

1. Disconnect the fan cable from the system board.

Battery on page 47), and then remove the following components:

Optical drive on page 48)

Hard drive on page 51)

WLAN module on page 56)

Keyboard on page 59)

Top cover on page 62)

System board on page 81)

2. Turn the system board upside down, with the front toward you.

NOTE: Steps 3 and 4 apply to computer models equipped with an AMD processor. See steps 5

and 6 for fan/heat sink assembly removal information for computer models equipped with an Intel processor.

3. Following the 1 through 9 sequence indicated on the heat sink, loosen the nine captive screws (1)

that secure the fan/heat sink assembly to the system board.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach it.

86 Chapter 4 Removal and replacement procedures

Remove the fan/heat sink assembly (2).

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and

the system board components each time the fan/heat sink assembly is removed. Replacement thermal material is included with the fan/heat sink assembly, processor, and system board spare part kits.

●

Thermal paste is used on the processor (1) and the heat sink section (2) that services it

●

A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that services it

●

A thermal pad is used on the graphics subsystem chip (5) and the heat sink section (6) that services it (only on computer models equipped with a graphics subsystem with discrete memory)

Component replacement procedures

NOTE: Steps 5 and 6 apply to computer models equipped with an Intel processor. See steps 3

and 4 for fan and heat sink removal information for computer models equipped with an AMD processor.

Following the 1 through 8 sequence indicated on the heat sink, loosen the eight screws (1) that secure the fan/heat sink assembly to the system board.

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the fan/heat sink assembly from side to side to detach it.

6. Remove the fan/heat sink assembly (2).

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and

the system board components each time the fan/heat sink assembly is removed. Replacement thermal material is included with the fan/heat sink assembly, processor, and system board spare part kits.

●

A thermal pad is used on the capacitors (1) and the heat sink section (2) that services them

●

Thermal paste is used on the processor (3) and the heat sink section (4) that services it

●

A thermal pad is used on the graphics subsystem chip (5) and the heat sink section (6) that services it (only on computer models equipped with a graphics subsystem with discrete memory)

88 Chapter 4 Removal and replacement procedures

Reverse this procedure to install the fan/heat sink assembly.

Processor

NOTE: The processor spare part kit includes replacement thermal material.

Description Spare part number

AMD A8-3550MX 2.70-GHz processor (2.00-GHz FSB, 4.0-MB L2 cache, quad core, 45 W) 669691-001

AMD A8-3530MX 2.60-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, quad core, 45 W) 653364-001

AMD A8-3520M 2.50-GHz processor (1.60-GHz FSB, 4.0-MB L2 cache, quad core, 45 W) 669690-001

AMD A8-3510MX 2.50-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core, 45 W) 653358-001

AMD A8-3500M 2.40-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 653350-001

AMD A6-3430MX 2.40-GHz processor (1.70-GHz FSB, 4.0-MB L2 cache, quad core, 45 W) 669689-001

AMD A6-3420M 2.40-GHz processor (1.50-GHz FSB, 4.0-MB L2 cache, quad core, 45 W) 669688-001

AMD A6-3410MX 2.30-GHz processor (1.60-GHz FSB, 2.0-MB L2 cache, quad core, 45 W) 653357-001

AMD A6-3400M 2.30-GHz processor (1.40-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 653349-001

AMD A4-3330MX 2.60-GHz processor (2.40-GHz FSB, 2.0-MB L2 cache, dual core, 45 W) 669687-001

AMD A4-3320MX 2.60-GHz processor (2.00-GHz FSB, 2.0-MB L2 cache, dual core, 45 W) 669686-001

AMD A4-3310MX 2.50-GHz processor (2.10-GHz FSB, 2.0-MB L2 cache, dual core, 45 W) 653356-001

AMD A4-3305M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core, 45 W) 672093-001

AMD A4-3300M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core, 35 W) 653348-001

AMD E2-3300M 2.50-GHz processor (1.90-GHz FSB, 4.0-MB L2 cache, dual core, 35 W) 653351-001

Intel Core i7-2860QM 2.50-GHz (SC turbo up to 3.60-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, quad core, 45 W)

666175-001

Component replacement procedures

Description Spare part number

Intel Core i7-2820QM 2.30-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2760QM 2.40-GHz (SC turbo up to 3.50-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2720QM 2.20-GHz (SC turbo up to 3.00-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2670QM 2.20-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-GHz) processor (1333-MHz FSB, 4.0-MB L3 cache, dual core, 35 W)

Intel Core i7-2630QM 2.00-GHz (SC turbo up to 2.90-GHz) processor (1600-MHz FSB, 6.0-MB L3 cache, quad core, 45 W)

Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (1333-MHz FSB, 4.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W)

Intel Core i5-2450M 2.50-GHz processor (SC turbo up to 3.10-GHz), 3.0-MB L3 cache, 1333-MHz FSB, dual core, 35 W)

634694-001

666174-001

631254-001

665116-001

666173-001

635501-001

631252-001

631255-001

631253-001

676359-001

Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache, dual core, 35 W)

Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653340-001

Intel Core i3-2370M 2.40-GHz processor (3.0-MB L3 cache, dual core, 35 W) 677152-001

Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653339-001

Intel Pentium B970 TJ85 2.30-GHz processor (2.0-MB L3 cache, dual core, 35 W) 676785-001

Intel Pentium B960 TJ85 2.20-GHz processor (2.0-MB L3 cache, dual core, 35 W) 664662-001

Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB L3 cache, dual core, 35 W) 653338-001

653341-001

Before removing the processor, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

90 Chapter 4 Removal and replacement procedures

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

4. Remove the battery (see

●

Optical drive (see

●

Hard drive (see

●

WLAN module (see

●

Keyboard (see

●

Top cover (see

●

System board (see

●

Fan/heat sink assembly (see

Battery on page 47), and then remove the following components:

Optical drive on page 48)

Hard drive on page 51)

WLAN module on page 56)

Keyboard on page 59)

Top cover on page 62)

System board on page 81)

Fan/heat sink assembly on page 85)

Remove the processor:

1. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn

counterclockwise (2), until you hear a click.

Component replacement procedures

Lift the processor (3) straight up, and remove it.

NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed

on the processor socket when you install the processor.

Reverse this procedure to install the processor.

92 Chapter 4 Removal and replacement procedures

HP Pavilion dv7 Maintenance and Service Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Buttons

Keys

Lights

TouchPad

Display

Front

Left side

Right side

Bottom

3 Illustrated parts catalog

Service tag

Computer major components

Display assembly subcomponents

Mass storage devices

Miscellaneous parts

Sequential part number listing

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Service tag

Computer feet

Battery

Optical drive

Hard drive

RTC battery

Memory module

WLAN module

Keyboard

Top cover

Fingerprint reader board

Power button board

Display lid switch board

SD Card reader board

Bluetooth module

USB board

Front speakers

Power connector cable

System board

Fan/heat sink assembly

Processor