HP pavilion dv7 Service Manual

HP Pavilion dv7 Entertainment PC

Maintenance and Service Guide

Athlon and Turion are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: August 2008

Document Part Number: 469058-001

MSG revision history

Revision Publication date Description

A October 2009 The audio/infrared board spare part kit does not include an audio/infrared board

cable. The audio/infrared board cable is included in the Cable Kit, spare part number 480474-001. The information was updated in the following locations:

major components on page 18, Sequential part number listing on page 37, and Removal and replacement procedures on page 47.

Computer

iii

iv MSG revision history

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

v

vi Safety warning notice

Table of contents

1 Product description

2 External component identification

Top components ................................................................................................................................... 7

Display components ............................................................................................................ 7

Buttons, fingerprint reader, and speakers ............................................................................ 9

Keys ................................................................................................................................... 11

TouchPad .......................................................................................................................... 12

Front components .............................................................................................................................. 13

Rear components ............................................................................................................................... 14

Right-side components ....................................................................................................................... 14

Left-side components ......................................................................................................................... 15

Bottom components ........................................................................................................................... 16

3 Illustrated parts catalog

Service tag ......................................................................................................................................... 17

Computer major components ............................................................................................................. 18

Display assembly components ........................................................................................................... 29

AntiGlare display assembly spare parts ............................................................................ 29

BrightView display assembly spare parts .......................................................................... 31

Plastics Kit .......................................................................................................................................... 33

Cable Kit ............................................................................................................................................. 34

Mass storage devices ......................................................................................................................... 35

Miscellaneous parts ............................................................................................................................ 36

Sequential part number listing ............................................................................................................ 37

4 Removal and replacement procedures

Preliminary replacement requirements ............................................................................................... 47

Tools required .................................................................................................................... 47

Service considerations ....................................................................................................... 47

Plastic parts ....................................................................................................... 47

Cables and connectors ..................................................................................... 48

Drive handling ................................................................................................... 48

vii

Grounding guidelines ......................................................................................................... 49

Electrostatic discharge damage ........................................................................ 49

Packaging and transporting guidelines ............................................. 50

Workstation guidelines ..................................................................... 50

Equipment guidelines ....................................................................... 51

Unknown user password ................................................................................................... 52

Component replacement procedures ................................................................................................. 53

Service tag ......................................................................................................................... 53

Computer feet .................................................................................................................... 54

Battery ............................................................................................................................... 54

Webcam/microphone module ............................................................................................ 56

Optical drive ....................................................................................................................... 57

Hard drive .......................................................................................................................... 59

TV tuner module ................................................................................................................ 61

RTC battery ....................................................................................................................... 63

WLAN module .................................................................................................................... 64

Memory module ................................................................................................................. 67

Switch cover ...................................................................................................................... 69

Keyboard ........................................................................................................................... 71

Bluetooth module ............................................................................................................... 74

Speaker assembly ............................................................................................................. 75

Display assembly ............................................................................................................... 76

Top cover ........................................................................................................................... 85

Fingerprint reader board .................................................................................................... 88

TouchPad on/off button board ........................................................................................... 89

TouchPad button board ..................................................................................................... 90

Bluetooth module cable ..................................................................................................... 91

Modem module .................................................................................................................. 93

System board ..................................................................................................................... 94

Audio/infrared board .......................................................................................................... 97

USB board ......................................................................................................................... 98

Fan ..................................................................................................................................... 99

Subwoofer ........................................................................................................................ 100

Power connector cable .................................................................................................... 102

Modem module cable ...................................................................................................... 103

TV tuner module cable ..................................................................................................... 104

Heat sink .......................................................................................................................... 105

Processor ......................................................................................................................... 109

5 Setup Utility

viii

Starting the Setup Utility ................................................................................................................... 111

Using the Setup Utility ...................................................................................................................... 112

Changing the language of the Setup Utility ..................................................................... 112

Setup Utility menus .......................................................................................................................... 114

6 Specifications

Computer specifications ................................................................................................................... 116

17.0-inch, SXGA+ display specifications .......................................................................................... 117

17.0-inch WXGA display specifications ............................................................................................ 118

Hard drive specifications .................................................................................................................. 119

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer ............................................... 120

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications ................................ 121

System DMA specifications, AMD .................................................................................................... 122

System DMA specifications, Intel ..................................................................................................... 122

System interrupt specifications, AMD with graphics subsystems with discrete memory .................. 123

System interrupt specifications, AMD with graphics subsystems with UMA memory ...................... 124

System interrupt specifications, Intel ................................................................................................ 125

System I/O address specifications, AMD ......................................................................................... 126

System I/O address specifications, Intel .......................................................................................... 128

System memory map specifications, AMD with graphics subsystems with discrete memory .......... 130

System memory map specifications, AMD with graphics subsystems with UMA memory .............. 131

System memory map specifications, Intel ........................................................................................ 132

Display system information .............................................................................................. 112

Restoring default settings in the Setup Utility .................................................................. 113

Exiting the Setup Utility .................................................................................................... 113

Main menu ....................................................................................................................... 114

Security menu .................................................................................................................. 114

System Configuration menu ............................................................................................ 114

Diagnostics menu ............................................................................................................ 115

7 Screw listing

Phillips PM2.5×6.0 captive screw ..................................................................................................... 133

Phillips PM2.5×5.0 screw ................................................................................................................. 134

Phillips PM2.0×4.0 screw ................................................................................................................. 135

Phillips PM2.5×4.0 screw ................................................................................................................. 138

Phillips PM3.0×4.0 screw ................................................................................................................. 143

Phillips PM2.5×13.0 captive screw ................................................................................................... 144

Phillips PM2.0×3.0 broad-head screw ...........................................................................................

Phillips PM2.5×6.0 screw ................................................................................................................. 147

Phillips PM2.5×4.0 broad-head screw .............................................................................................. 149

Phillips PM2.0×10.0 captive screw ................................................................................................... 150

8 Backup and Recovery

Recovering system information ........................................................................................................ 152

Creating recovery discs ................................................................................................... 153

Backing up your information ............................................................................................................. 154

... 146

ix

When to back up .............................................................................................................. 154

Backup suggestions ......................................................................................................... 154

Using system restore points ............................................................................................ 154

Performing a recovery ...................................................................................................................... 156

Recovering from the recovery discs ................................................................................ 156

Recovering from the dedicated recovery partition (select models only) .......................... 156

9 Connector pin assignments

1394 ................................................................................................................................................. 157

Audio-in (microphone) ...................................................................................................................... 158

Audio-out (headphone) ..................................................................................................................... 158

External monitor ............................................................................................................................... 159

HDMI ................................................................................................................................................ 160

RJ-11 (modem) ................................................................................................................................ 161

RJ-45 (network) ................................................................................................................................ 161

Universal Serial Bus ......................................................................................................................... 162

When to create restore points ......................................................................... 155

Create a system restore point ......................................................................... 155

Restore to a previous date and time ............................................................... 155

10 Power cord set requirements

Requirements for all countries or regions ......................................................................................... 163

Requirements for specific countries or regions ................................................................................ 164

11 Recycling

Battery .............................................................................................................................................. 165

Display .............................................................................................................................................. 165

Index ................................................................................................................................................................. 171

x

1 Product description

Category Description Computer

models equipped with AMD processors and graphics subsystems with discrete memory

Product Name HP Pavilion dv7 Entertainment PC √ √ √

Processors AMD processors:

AMD Turion Ultra Dual-Core 35W ZM-82

AMD Turion Ultra Dual-Core 35W ZM-80

AMD Turion Dual-Core 35W RM-70

AMD Athlon™ X2 Dual-Core 35W QL-60

Intel® processors:

AMD Turion™ Ultra Dual-Core 35W ZM-86 2.40-GHz with 2-MB L2 cache

2.20-GHz, with 2-MB L2 cache

2.10-GHz, with 2-MB L2 cache

2.00-GHz with 1-MB L2 cache

1.90-GHz with 1-MB L2 cache

Intel Core™2 Duo T9600 2.80-GHz with 6-MB L2 cache and 1066-MHz front side bus (FSB)

√ √

√

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Computer models equipped with Intel processors and graphics subsystems with discrete memory

Intel Core2 Duo T9400 2.53-GHz with 6-

MB L2 cache and 1066-MHz FSB

Intel Core Duo T8600 2.40-GHz with 3-

MB L2 cache and 1066-MHz FSB

Intel Core Duo T8400 2.26-GHz with 3-

MB L2 cache and 1066-MHz FSB

Chipset Northbridge: AMD M770 chipset, ATI

Radeon HD 3450 graphics

Northbridge: AMD M780G chipset, ATI

Radeon HD 3200 graphics

Southbridge: AMD SB700 √ √

Northbridge: Intel PM45 √

Southbridge: Intel ICH9M √

√

1

Category Description Computer

models equipped with AMD processors and graphics subsystems with discrete memory

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Computer models equipped with Intel processors and graphics subsystems with discrete memory

Graphics ATi Mobility Radeon HD 3450 with 256

Unified memory architecture (UMA) with

Discrete graphics subsystem memory

Panels

MB of discrete graphics subsystem memory (32 MB × 16 DDR2 × 4 PCs)

shared video memory:

Up to 358 MB of graphics

●

subsystem memory on computer models equipped with 2048 MB or more of main system memory

Up to 251 MB of graphics

●

subsystem memory on computer models equipped with 1024 MB

Memory size is dynamic change

●

GeForce 9650M GT, Nvidia NB9P-

●

GS with 512 MB (32 MB × 16 DDR2 ×8 PCs)

GeForce 9300M GS, Nvidia NB9M-

●

GEB with 256 MB (32 MB × 16 DDR2 × 4 PCs)

17.0-inch, WSXGA+ (1680 × 1050)

●

AntiGlare

√

√ √ √

Memory 2 SODIMM slots √ √ √

Customer-accessible/upgradable √ √ √

PC2-6400, 800-MHz, DDR2 √ √ √

Dual-channel support √√√

17.0-inch, WSXGA+ (1680 × 1050)

●

BrightView

17.0-inch, WXGA+ (1440 × 900)

●

AntiGlare

17.0-inch, WXGA+ (1440 × 900)

●

BrightView

AntiGlare glass panel cover

●

support

Support for lighted logo on

●

display enclosure

Typical brightness 200 nits

●

√ √ √

2 Chapter 1 Product description

Category Description Computer

models equipped with AMD processors and graphics subsystems with discrete memory

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Computer models equipped with Intel processors and graphics subsystems with discrete memory

Supports up to 4096 MB system memory

4096-MB total system memory

●

(2048 MB × 2, dual-channel)

3072-MB total system memory

●

(2048 MB × 1 + 1024 × 1)

2048-MB total system memory

●

(1024 MB × 2, dual-channel)

2048-MB total system memory

●

(2048 MB × 1)

1024-MB total system memory

●

(512 MB × 2, dual-channel)

1024-MB total system memory

●

(1024 MB × 1)

Hard drives Supports all Serial ATA (SATA) 9.5-mm,

2.5-inch hard drives

Supports up to 2 hard drives √ √ √

Support for Accelerometer hard

drive protection

Support for solid-state drive (SSD) on

dual hard drive configurations, with SSD set as the primary drive

√ √ √

Dual hard drive configurations:

640-GB (320-GB, 5400-rpm × 2)

●

500-GB (250-GB, 5400-rpm × 2)

●

320-GB (160-GB, 7200-rpm × 2)

●

320-GB (160-GB, 5400-rpm × 2)

●

64-GB SSD + 320-GB, 5400-rpm

●

Single hard drive configurations:

320-GB, 5400-rpm

●

250-GB, 5400-rpm

●

160-GB, 7200-rpm

●

160-GB, 5400-rpm

●

120-GB, 5400-rpm

●

Optical drives 12.7-mm tray load √ √ √

Parallel ATA √√√

√ √ √

3

Category Description Computer

models equipped with AMD processors and graphics subsystems with discrete memory

Fixed (1 screw for removal) √ √ √

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Computer models equipped with Intel processors and graphics subsystems with discrete memory

Support for the following optical drives:

DVD±RW and CD-RW SuperMulti

●

Double-Layer Combo Drive with LightScribe

DVD±RW and CD-RW SuperMulti

●

Double-Layer Combo Drive

Blu-ray Disc ROM Drive with

●

SuperMulti DVD±R/RW DoubleLayer

Webcam Low-light VGA camera √ √ √

Fixed (no tilt) √ √ √

Activity LED √ √ √

640 × 480 by 24 frames per second √ √ √

Microphone 2 omnidirectional microphones, dual

array with appropriate software (supports beam forming, echo cancellation, and noise suppression)

Audio HD Audio (IDT) √ √ √

Integrated subwoofer √ √ √

Supports Microsoft Premium

Requirements

√ √ √

Pavilion-branded Altec Lansing

speakers

Modem 56K V.92 data/fax modem √ √ √

Supports all world-wide certification

Ethernet Integrated Realtek 10/100/1000 network

Integrated Realtek 10/100 NIC √

Wireless Integrated wireless local area network (WLAN) options by way of wireless module:

Broadcom 4321 802.11a/b/g/n √ √

Atheros AR2425 802.11b/g √ √

Intel Wi-Fi Link 5100 802.11a/b/g/n

requirements

interface card (NIC)

Atheros AR9280 802.11a/b/g/n √ √

WLAN module

4 Chapter 1 Product description

√ √ √

√ √

√

Category Description Computer

models equipped with AMD processors and graphics subsystems with discrete memory

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Computer models equipped with Intel processors and graphics subsystems with discrete memory

Intel Wi-Fi Link 5100 802.11a/b/g

Broadcom 4322 802.11a/b/g/n

Broadcom BCM4312 802.11b/g

Wireless Integrated ATSC/NTSC/QAM hybrid

Integrated world-wide analog DVB-T

Support for TV tuner antennae for both

External media card

Digital Media Slot, supports SD, MMC,

Ports Audio-in (mono microphone) √ √ √

Audio-out (stereo headphone) √ √ √

Audio-out (stereo headphone with S/

WLAN module

TV tuner module

DVB-T and ATSC/NTSC

One ExpressCard 54 slot √ √

SD I/O, MS, MSP, xD

PDIF)

√

√ √ √

Consumer infrared √ √ √

eSATA √ √ √

High-Definition Multimedia Interface

(HDMI) v1.3 supporting 1080p with HDCP key

IEEE 1394a √ √

RJ-11 (modem; select models only) √ √ √

RJ-45 (Ethernet, includes link and

activity lights)

TV tuner antenna (select models only) √ √

USB (4 on computer models not

equipped with an eSATA port; 3 on computer models equipped with an eSATA port)

VGA (Dsub 15-pin) √ √ √

2-pin AC power for 90-W AC adapter √ √ √

Docking Expansion port 3 supports the HP

xb3000 Notebook Expansion Base and HP Notebook QuickDock

√ √ √

√√√

5

Category Description Computer

models equipped with AMD processors and graphics subsystems with discrete memory

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Computer models equipped with Intel processors and graphics subsystems with discrete memory

Keyboard/ pointing devices

Touchpad supports 2-way scrolling √ √ √

Taps enabled as default √ √ √

Power requirements

6-cell 2.20-Ah Li-ion battery √

90-W AC adapter with localized cable

65-W AC adapter with localized cable

Security Security cable slot √ √ √

Fingerprint reader (select models only) √ √ √

Operating system

Linux Red Flag √ √ √

17-inch full-size keyboard with numeric keypad

8-cell 2.55-Ah Li-ion battery √ √

plug support (2-wire plug with ground pin, supports 2-pin DC connector)

Preinstalled:

FreeDOS √ √ √

√ √ √

√ √

√

Windows Vista® Business (32 bit) √ √ √

Windows Vista Home Basic (32 bit) vvv √

Windows Vista Premium (32 bit) √ √ √

Windows Vista Ultimate (64 bit) √ √ √

Serviceability AC adapter √ √ √

Battery (system) √ √ √

Hard drives (2) √ √ √

Memory module √ √ √

Optical drive √ √ √

TV tuner module √ √ √

WLAN module √√√

6 Chapter 1 Product description

2 External component identification

Top components

Display components

Item Component Description

(1) Internal display switch Turns off the display and initiates Sleep if the display is

closed while the power is on.

(2) Wireless antennae (select models only) Send and receive signals from one or more wireless

devices. These antennae are not visible from the outside of the computer.

NOTE: For optimal transmission, keep the areas

immediately around the antennae free from obstructions.

NOTE: To see wireless regulatory notices, refer to the

section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These

notices are located in Help and Support.

Top components 7

Item Component Description

(3) Internal microphones (2) Record sound.

(4) Integrated webcam light On: The integrated webcam is in use.

(5) Integrated webcam Records video and captures still photographs.

8 Chapter 2 External component identification

Buttons, fingerprint reader, and speakers

Item Component Description

(1) Speakers (2) Produce sound.

(2) Power button

(3) Media button

When the computer is off, press the button to turn

●

on the computer.

When the computer is on, press the button briefly

●

to initiate Sleep.

When the computer is in the Sleep state, press the

●

button briefly to exit Sleep.

When the computer is in Hibernation, press the

●

button briefly to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Maintenance > Power Options.

Launches the QuickPlay program (for models with

●

QuickPlay preinstalled).

Launches the DVDPlay program (for models with

●

DVDPlay preinstalled).

NOTE: If the computer has been set up to require a

logon password, you may be asked to log on to Windows. QuickPlay launches after you log on. Refer to the QuickPlay software Help for more information.

Top components 9

Item Component Description

(4) Volume mute button Mutes and restores speaker sound.

(5) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to

decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume.

(6) Previous/rewind button

(7) Play/pause button Plays or pauses the disc.

(8) Next/fast forward button

(9) Stop button Stops playback.

(10) Wireless button Turns the wireless feature on or off, but does not create

(11) Fingerprint reader Allows a fingerprint logon to Windows, instead of a

Plays the previous track or chapter when the

●

button is pressed once.

Rewinds media when the button is pressed

●

simultaneously with the fn key.

Plays the next track or chapter when the button is

●

pressed once.

Fast forwards media when pressed

●

simultaneously with the fn key.

a wireless connection.

NOTE: A wireless network must be set up in order to

establish a wireless connection.

password logon.

10 Chapter 2 External component identification

Keys

Item Component Description

(1) esc key Displays system information about your computer when

pressed in combination with the fn key.

(2) fn key Executes frequently used system functions when

(3) Windows logo key Displays the Windows® Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Integrated numeric keypad keys Can be used like the keys on an external

(6) Function keys Execute frequently used system functions when

pressed in combination with a function key or the

esc key.

numeric keypad.

pressed in combination with the fn key.

Top components 11

TouchPad

Item Component Description

(1) TouchPad light

(2) TouchPad* Moves the pointer and selects or activates items on

(3) TouchPad left button* Functions like the left button on an external mouse.

(4) TouchPad on/off button Enables/disables the TouchPad.

(5) TouchPad scroll zone Scrolls up or down.

(6) TouchPad right button* Functions like the right button on an external mouse.

*This table describes factory settings. To view and change TouchPad preferences, select Start > Control Panel > Hardware and Sound > Mouse.

White: TouchPad is enabled.

●

Amber: TouchPad is disabled.

●

the screen.

12 Chapter 2 External component identification

Front components

Item Component Description

(1) Power light

(2) Battery light

(3) Drive light Blinking: The hard drive or optical drive is being

(4) Consumer infrared lens Receives a signal from the HP Remote Control.

(5) Audio-in (microphone) jack Connects an optional computer headset microphone,

(6) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

On: A battery is charging.

●

Blinking: A battery that is the only available power

●

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external

●

power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

accessed.

stereo array microphone, or monaural microphone.

stereo speakers, headphones, ear buds, a headset, or television audio.

Front components 13

Rear components

Component Function

Vents (2) Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

It is normal for the internal fan to cycle on and off during routine operation.

Right-side components

Item Component Description

(1) USB ports (2) Connect optional USB devices.

(2) Optical drive light Blinking: The optical drive is being accessed.

(3) Optical drive Reads optical discs and, on select models, also writes

to optical discs.

(4) TV antenna jack (select models only) Connects a TV antenna, a digital cable device, or a

(5) RJ-11 (modem) jack (select models only) Connects a modem cable.

(6) Power connector Connects an AC adapter.

satellite device that receives standard or high-definition TV broadcasts.

14 Chapter 2 External component identification

Left-side components

Item Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

(2) External monitor port Connects an external VGA monitor or projector.

(3) Expansion port 3 Connects the computer to an optional docking device

(4) RJ-45 (network) jack Connects a network cable.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

or an optional expansion product.

NOTE: The computer has only one expansion port.

The term expansion port 3 describes the type of expansion port.

(5) HDMI port Connects an optional video or audio device, such as a

high-definition television, or any compatible digital or audio component.

(6) eSATA/USB port Connects an optional high-performance eSATA

component, such as an eSATA external hard drive, or an optional USB device.

(7) USB port Connects an optional USB device.

(8) 1394 port (select models only) Connects an optional IEEE 1394 or 1394a device, such

(9) Digital Media Slot light On: A digital card is being accessed.

(10) Digital Media Slot Supports the following optional digital card formats:

(11) ExpressCard slot Supports optional ExpressCard/54 cards.

as a camcorder.

Secure Digital (SD) Memory Card, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD), xD-Picture Card (XD) Type H, xD-Picture Card (XD) Type M.

Left-side components 15

Bottom components

Item Component Description

(1) Battery bay Holds the battery.

(2) Integrated subwoofer Contains the subwoofer speaker.

(3) Vents (5) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(4) Hard drive, memory module, and WLAN

module compartment

(5) Battery release latch Releases the battery from the battery bay.

Holds the hard drive, the memory module slots, and the WLAN module (select models only).

CAUTION: To prevent an unresponsive system,

replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

16 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag

The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information:

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Model description: This is the number needed to locate documents, drivers, and support for the computer.

(5) Warranty period: Describes the duration of the warranty period for the computer.

Service tag 17

Computer major components

18 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(1) 17.0-inch display assemblies (include webcam, microphone, and wireless antenna transceivers and cables):

For use only with computer models equipped with AMD processors:

For use only with computer models equipped with Intel processors:

NOTE: See Display assembly components on page 29 for more information on display assembly spare

(2) Switch covers (include power button board and cable and LED board and cable)

For use only with computer models equipped with Intel processors 485605-001

(3) Keyboards:

For use only with computer models equipped with AMD processors:

WSXGA+ AntiGlare display assembly with webcam and 2 microphones

●

WXGA AntiGlare display assembly with webcam and 2 microphones

●

WSXGA+ BrightView display assembly with webcam and 2 microphones

●

WXGA BrightView display assembly with webcam and 2 microphones

●

WSXGA+ AntiGlare display assembly with webcam and 2 microphones

●

WXGA AntiGlare display assembly with webcam and 2 microphones

●

WSXGA+ BrightView display assembly with webcam and 2 microphones

●

WXGA BrightView display assembly with webcam and 2 microphones

●

part numbers.

For use only with computer models equipped with AMD processors 480469-001

For use in Denmark, Norway, and Sweden

●

497104-001

497103-001

488881-001

488880-001

480378-001

480377-001

480376-001

480375-001

483275-DH1

For use with all computer models:

For use in France

●

For use in French Canada

●

For use in Germany

●

For use in Italy

●

For use in the Netherlands

●

For use in Portugal

●

For use in Saudi Arabia

●

For use in Spain

●

For use in Switzerland

●

For use in Turkey

●

For use in the United Kingdom

●

For use in the United States

●

For use in Asia/Pacific countries and regions

●

For use in Belgium 483275-A41

●

483275-051

483275-121

483275-041

483275-061

483275-B31

483275-131

483275-171

483275-071

483275-111

483275-141

483275-031

483275-001

483275-371

Computer major components 19

Item Description Spare part number

(4) Bluetooth® module

Cable Kit, includes:

For use in Brazil

●

For use in the Czech Republic

●

For use in Europe, the Middle East, and Africa

●

For use in Greece

●

For use in Hong Kong

●

For use in Israel

●

For use in Japan

●

For use in Latin America

●

For use in the People's Republic of China

●

For use in Russia

●

For use in Thailand

●

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module

cable. The Bluetooth module cable is included in the Cable Kit, spare part number 480474-001.

NOTE: See

Cable Kit on page 34 for more Cable Kit spare part information.

483275-201

483275-221

483275-021

483275-151

483275-AC1

483275-BB1

483275-291

483275-161

483275-AA1

483275-251

483275-281

483113-001

480474-001

(5a) Bluetooth module cable

(5b) Power connector cable

(5c) Modem module cable (includes an RJ-11 jack)

(5d) TV tuner module cable

(6)

(7) Top covers:

For use only with computer models not equipped with a fingerprint reader 480465-001

(8) TouchPad on/off button board (includes cable) 481392-001

Plastics Kit, includes:

(9a) ExpressCard slot bezel

(9b) Accessory cover

(10)

(11) System boards (include replacement thermal material):

For use only with computer models equipped with AMD processors:

Speaker assembly 480470-001

For use only with computer models equipped with a fingerprint reader 480466-001

480467-001

NOTE: See

TouchPad button board (includes 2 cables) 491972-001

Plastics Kit on page 33 for more Plastics Kit spare part information.

With RX781 Northbridge and ATI HD3450 discrete graphics subsystem memory

●

With M780G Northbridge and UMA graphics subsystem memory 486542-001

●

20 Chapter 3 Illustrated parts catalog

486541-001

Item Description Spare part number

For use only with computer models equipped with Intel processors:

(12) Modem modules:

For use only in Australia and New Zealand 461749-011

(13) USB boards (includes cable):

For use only with computer models equipped with Intel processors 480479-001

(14) Audio/infrared board

(15) WLAN modules:

For use only with computer models equipped with AMD processors:

With PM45 Northbridge and nVidia NB9P-GS discrete graphics subsystem

●

memory and 512-GB of graphics subsystem memory

With PM45 Northbridge and nVidia NB9M-GE discrete graphics subsystem

●

memory and 256-GB of graphics subsystem memory

NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is

included in the Cable Kit, spare part number 480474-001.

For use in all countries and regions except Australia and New Zealand 461749-001

For use only with computer models equipped with AMD processors 488886-001

NOTE: The audio/infrared board spare part kit does not include an audio/infrared

board cable. The audio/infrared board cable is included in the Cable Kit, spare part number 480474-001.

480365-001

480366-001

480477-001

Atheros AR9280 802.11a/b/g/n WLAN module for use in Antigua and Barbuda,

●

Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

482260-001

Computer major components 21

Item Description Spare part number

Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,

●

Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

482260-002

Broadcom 4321 802.11a/b/g/n WLAN module for use in Antigua and Barbuda,

●

Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

453730-001

22 Chapter 3 Illustrated parts catalog

Item Description Spare part number

Broadcom 4321 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,

●

Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

453730-002

Atheros AR2425 802.11b/g for use in Antigua and Barbuda, Barbados, Belize,

●

Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

459339-001

Computer major components 23

Item Description Spare part number

Atheros AR2425 802.11b/g for use in Afghanistan, Albania, Algeria, Andorra,

●

Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

459339-002

For use only with computer models equipped with Intel processors:

Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia,

●

and the Ukraine

Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use in all countries

●

and regions except Pakistan, Russia, and the Ukraine

Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda,

●

Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

482957-001

480985-001

487330-001

24 Chapter 3 Illustrated parts catalog

Item Description Spare part number

Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania,

●

Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

487330-002

Broadcom 4322 802.11a/b/g/n WLAN module for use in Japan

●

Broadcom 4322 802.11a/b/g/n WLAN module for use in South Korea

●

Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda,

●

Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

487330-291

464382-AD1

459263-001

Computer major components 25

Item Description Spare part number

Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania,

●

Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

459263-002

(16) Heat sinks (include replacement thermal material):

For use only with computer models equipped with AMD processors:

For use only with computer models equipped with Intel processors:

(17) Fingerprint reader board (includes cable) 480476-001

(18) TV tuner modules:

DVD-T/ANG TV tuner module 482899-002

NTSC/ATSC/ANG TV tuner module 482899-001

For use only with computer models equipped with graphics subsystems with

●

discrete memory

For use only with computer models equipped with graphics subsystems with

●

UMA memory

For use only with computer models equipped graphics subsystems with 512-MB

●

of discrete memory

For use only with computer models equipped graphics subsystems with 256-MB

●

of discrete memory

NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner module cable

is included in the Cable Kit, spare part number 480474-001.

DVB-T TV tuner module 482899-003

488879-001

490503-001

480472-001 and 481144-001

480473-001

TV tuner external antenna cables (not illustrated):

With F-PAL jack

26 Chapter 3 Illustrated parts catalog

482900-002

Item Description Spare part number

With PAL jack 482900-001

(19) Fans:

For use only with computer models equipped with Intel processors 480481-001

(20) Subwoofer (includes 2 mounting grommets) 480471-001

(21) Processors (include replacement thermal material):

Intel processors:

For use only with computer models equipped with AMD processors 488885-001

AMD processors:

Turion Ultra ZM86 2.40-GHz

●

Turion Ultra ZM82 2.20-GHz

●

Turion Ultra ZM80 2.10-GHz

●

Turion RM70 2.00-GHz

●

Athlon QL60 1.90-GHz

●

Intel Core2 Duo 2.80-GHz

●

Intel Core2 Duo 2.53-GHz

●

Intel Core2 Duo 2.40-GHz

●

Intel Core2 Duo 2.26-GHz

●

Intel Core2 Duo 2.00-GHz

●

480854-001

480852-001

480851-001

480857-001

480856-001

481377-001

481374-001

481375-001

481376-001

491000-001

(22) Base enclosures (include 6 rubber feet):

For use with all computer models:

For use only with computer models equipped with a 1394 port and modem module,

For use only with computer models equipped with a 1394 port and TV tuner module,

For use only with computer models equipped with a 1394 port, but not a modem module

For use only with computer models equipped with AMD processors:

For use only with computer models equipped with a 1394 port and modem module,

For use only with computer models equipped with a 1394 port and TV tuner module,

For use only with computer models equipped with a 1394 port, but not a modem module

Rubber Kit (not illustrated, includes 6 base enclosure rubber feet) 480480-001

For use only with computer models equipped with a 1394 port, modem module, and TV tuner module

but not a TV tuner module

but not a modem module

or a TV tuner module

For use only with computer models equipped with a 1394 port, modem module, and TV tuner module

but not a TV tuner module

but not a modem module

or a TV tuner module (include 6 rubber feet)

490038-001

490040-001

490039-001

480464-001

490030-001 and 490034-001

490032-001 and 490036-001

490031-001 and 490035-001

490033-001 and 492546-001

Computer major components 27

Item Description Spare part number

(23) Optical drives (include a bezel and an optical drive bracket):

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 480459-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 480458-001

(24) Hard drives (include bracket):

250-GB, 5400-rpm 480455-001

160-GB, 7200-rpm 480454-001

160-GB, 5400-rpm 480453-001

120-GB, 5400-rpm 480452-001

Hard Drive Hardware Kit (not illustrated, includes bracket and screws) 480457-001

(25) RTC battery 480468-001

(26) Memory modules (667-MHz, PC2-6400, 1-DIMM):

1024-MB memory module 480381-001

512-MB memory module 480380-001

(27) Batteries:

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 480461-001

320-GB, 5400-rpm 480456-001

2048-MB memory module 480382-001

6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with

8-cell, 73-Wh, 2.55-Ah Li-ion battery for use with all computer models 480385-001

AMD processors

486766-001

28 Chapter 3 Illustrated parts catalog

Display assembly components

The HP Pavilion dv7 Entertainment PC offers 2 types of display assemblies. Component spare parts are listed in this section for AntiGlare display assemblies and BrightView display assemblies.

AntiGlare display assembly spare parts

Item Description Spare part number

(1) Display enclosures (include wireless antenna transceivers and cables):

For use with computer models equipped with 802.11a/b/g and 802.11b/g WLAN

(2) Display inverter cover 485606-001

(3) Webcam/microphone module 480446-001

(4) Display inverter 480447-001

(5) Wireless antenna transceiver and cable sets:

For use with computer models equipped with 802.11a/b/g and 802.11b/g WLAN

(6) Display hinges (includes left and right hinges) 498136-001

Display Cable Kit (includes display panel cable) 480449-001

For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes 3 wireless antenna transceivers and cables)

modules (includes 2 wireless antenna transceivers and cables)

For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes 3 wireless antenna transceivers and cables)

modules (includes 2 wireless antenna transceivers and cables)

490504-001

480490-001

489804-001

487748-001

Display assembly components 29

Item Description Spare part number

Display Rubber Kit (not illustrated, includes display bezel rubber screw covers) 495896-001

Display Screw Kit (not illustrated) 490502-001

30 Chapter 3 Illustrated parts catalog

BrightView display assembly spare parts

Item Description Spare part number

(1) Display bezel (includes logo and display lid switch actuator magnet) 480444-001

(2) Webcam/microphone module 480446-001

(3) Display hinges (includes left and right hinges) 480448-001

(4) Display inverter 480447-001

(5) BrightView display panels (include display panel cable):

For use only with computer models equipped with WXGA display panels 480440-001

For use only with computer models equipped with WSXGA+ display panels 480441-001

Display assembly components 31

Item Description Spare part number

(6) Wireless antenna transceivers and cables:

For use with computer models equipped with 802.11a/b/g and 802.11b/g WLAN

(7) Display enclosures (include wireless antenna transceivers and cables and logo LED board and cable):

For use with computer models equipped with 802.11a/b/g and 802.11b/g WLAN

Display Cable Kit (not illustrated, includes display panel cable) 480474-001

Display Rubber Kit (not illustrated, includes display bezel rubber screw covers) 480442-001

Display Screw Kit (not illustrated) 480443-001

For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes 3 wireless antenna transceivers and cables)

modules (includes 2 wireless antenna transceivers and cables)

For use with computer models equipped with 802.11a/b/g/n WLAN modules (includes 3 wireless antenna transceivers and cables)

modules (includes 2 wireless antenna transceivers and cables)

489804-001

487748-001

480445-001

488884-001

32 Chapter 3 Illustrated parts catalog

Plastics Kit

Item Description Spare part number

Plastics Kit 480467-001

(1) ExpressCard slot bezel

(2) Accessory cover (includes 6 captive screws, secured by C-clips)

Plastics Kit 33

Cable Kit

Item Description Spare part number

Cable Kit 480474-001

(1) Bluetooth module cable

(2) Power connector cable

(3) Modem module cable (includes an RJ-11 connector)

(4) TV tuner module cable

(5) Audio/infrared board cable (not illustrated)

34 Chapter 3 Illustrated parts catalog

Mass storage devices

Item Description Spare part number

(1) Hard drives (include bracket):

250-GB, 5400-rpm 480455-001

160-GB, 7200-rpm 480454-001

160-GB, 5400-rpm 480453-001

120-GB, 5400-rpm 480452-001

(2) Optical drives (include a bezel and an optical drive bracket):

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 480459-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 480458-001

320-GB, 5400-rpm 480456-001

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 480461-001

Mass storage devices 35

Miscellaneous parts

Description Spare part number

AC adapters

90-W AC adapter (for use only with computer models equipped with graphics subsystems with discrete memory)

65-W AC adapter (for use only with computer models equipped with graphics subsystems with UMA memory)

CAT5E cable 454619-001

Wired headset with volume control 371693-003

Optical mouse 436238-001

Wireless laser mouse (includes infrared transceiver) 430958-001

Power cords:

For use in Argentina

For use in Australia and New Zealand 490371-011

For use in Denmark 490371-081

For use in Europe, the Middle East, and Africa 490371-021

For use in India 490371-D61

For use in Israel 490371-BB1

For use in Italy 490371-061

For use in Switzerland 490371-291

463955-001

463958-001

490371-D01

For use in the People's Republic of China 490371-AA1

For use in South Africa 490371-AR1

For use in South Korea 490371-AD1

For use in Switzerland 490371-111

For use in the United Kingdom 490371-031

For use in the United States 490371-001

Remote controls

Full-function remote control

Full-function remote control with teletext 464793-001

465540-001

36 Chapter 3 Illustrated parts catalog

Description Spare part number

Thin profile remote control (fits into ExpressCard slot) 465541-001

Screw Kit, includes:

Phillips PM3.0×4.0 screw

●

Phillips PM2.5×13.0 screw

●

Phillips PM2.5×6.0 captive screw

●

Phillips PM2.5×6.0 screw

●

Phillips PM2.5×5.0 screw

●

Phillips PM2.5×4.0 broad-head screw

●

Phillips PM2.5×4.0 screw

●

Phillips PM2.0×10.0 captive screw

●

Phillips PM2.0×4.0 screw

●

Phillips PM2.0×3.0 broad-head screw

●

Sequential part number listing

Spare part number

Description

480475-001

371693-001 Wired headset with volume control

430958-001 Wireless laser mouse (includes infrared transceiver)

436238-001 Optical mouse

453730-001 Broadcom 4321 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD

processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

Sequential part number listing 37

Spare part number

453730-002 Broadcom 4321 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD

454619-001 CAT5E cable

459263-001 Broadcom BCM4312 802.11b/g WLAN module for use only with computer models equipped with Intel

Description

processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

459263-002 Broadcom BCM4312 802.11b/g WLAN module for use only with computer models equipped with Intel

processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

459339-001 Atheros AR2425 802.11b/g for use only with computer models equipped with AMD processors in

Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

38 Chapter 3 Illustrated parts catalog

Spare part number

459339-002 Atheros AR2425 802.11b/g for use only with computer models equipped with AMD processors in

461749-001 Modem module for use in all countries and regions except Australia and New Zealand

Description

Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

NOTE: The modem module spare part kits do not include a modem module cable. The modem module

cable is included in the Cable Kit, spare part number 480474-001.

461749-011 Modem module for use only in Australia and New Zealand

NOTE: The modem module spare part kits do not include a modem module cable. The modem module

cable is included in the Cable Kit, spare part number 480474-001.

463955-001 90-W AC adapter (for use only with computer models equipped with graphics subsystems with

discrete memory)

463958-001 65-W AC adapter (for use only with computer models equipped with graphics subsystems with

UMA memory)

464382-AD1 Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel

processors in South Korea

464793-001 Full-function remote control with teletext

465540-001 Full-function remote control

465541-001 Thin profile remote control (fits into ExpressCard slot)

480365-001 System board with PM45 Northbridge and nVidia NB9P-GS discrete graphics subsystem memory and

512-GB of graphics subsystem memory for use only with computer models equipped with Intel processors (includes replacement thermal material)

480366-001 System board with PM45 Northbridge and nVidia NB9M-GE discrete graphics subsystem memory and

480375-001 17.0-inch WXGA BrightView display assembly with webcam and 2 microphones for use only with computer

256-GB of graphics subsystem memory for use only with computer models equipped with Intel processors (includes replacement thermal material)

models equipped with an Intel processor (includes webcam, microphone, and wireless antenna transceivers and cables)

480376-001 17.0-inch WSXGA+ BrightView display assembly with webcam and 2 microphones for use only with

computer models equipped with an Intel processor (includes webcam, microphone, and wireless antenna transceivers and cables)

Sequential part number listing 39

Spare part number

480377-001 17.0-inch WXGA AntiGlare display assembly with webcam and 2 microphones for use only with computer

480378-001 17.0-inch WSXGA+ AntiGlare display assembly with webcam and 2 microphones for use only with

480380-001 512-MB memory module (667-MHz, PC2-6400, 1-DIMM)

480381-001 1024-MB memory module (667-MHz, PC2-6400, 1-DIMM)

480382-001 2048-MB memory module (667-MHz, PC2-6400, 1-DIMM)

480385-001 8-cell, 73-Wh, 2.55-Ah Li-ion battery for use with all computer models

480440-001 WXGA BrightView display panel for use only with computer models equipped with BrightView display

480441-001 WSXGA+ BrightView display panel for use only with computer models equipped with BrightView display

480442-001 Display Rubber Kit for use only with computer models equipped with BrightView display assemblies

480443-001 Display Screw Kit for use only with computer models equipped with BrightView display assemblies

480444-001 Display bezel for use only with computer models equipped with BrightView display assemblies (includes

Description

models equipped with an Intel processor (includes webcam, microphone, and wireless antenna transceivers and cables)

computer models equipped with an Intel processor (includes webcam, microphone, and wireless antenna transceivers and cables)

assemblies (includes display panel cable)

(includes display bezel rubber screw covers)

logo and display lid switch actuator magnet)

480445-001 Display enclosure for use only with computer models equipped with BrightView display assemblies

480446-001 Webcam/microphone module

480447-001 Display inverter

480448-001 Display hinges for use only with computer models equipped with BrightView display assemblies (includes

480449-001 Display Cable Kit (includes display panel cable)

480452-001 120-GB, 5400-rpm hard drive (includes bracket)

480453-001 160-GB, 5400-rpm hard drive (includes bracket)

480454-001 160-GB, 7200-rpm hard drive (includes bracket)

480455-001 250-GB, 5400-rpm hard drive (includes bracket)

480456-001 320-GB, 5400-rpm hard drive (includes bracket)

480457-001 Hard Drive Hardware Kit (includes bracket and screws)

480458-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive

480459-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

480461-001 Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer

480464-001 Base enclosure for use with all computer models equipped with a 1394 port, but not a modem module or

left and right hinges)

a TV tuner module (includes 6 rubber feet)

480465-001 Top cover for use only with computer models not equipped with a fingerprint reader

480466-001 Top cover for use only with computer models equipped with a fingerprint reader

40 Chapter 3 Illustrated parts catalog

Spare part number

480467-001 Plastics Kit

Description

NOTE: See

480468-001 RTC battery

480469-001 Switch cover for use only with computer models equipped with AMD processors (includes power button

board and cable and LED board and cable)

480470-001 Speaker assembly

480471-001 Subwoofer (includes 2 mounting grommets)

480472-001 Heat sink for use only with computer models equipped with Intel processors and graphics subsystems

with 512-MB of discrete memory (includes replacement thermal material)

480473-001 Heat sink for use only with computer models equipped with Intel processors and graphics subsystems

with 256-MB of discrete memory (includes replacement thermal material)

480474-001 Cable Kit

NOTE: See

480475-001 Screw Kit

480476-001 Fingerprint reader board (includes cable)

480477-001 Audio/infrared board

NOTE: The audio/infrared board spare part kit does not include an audio/infrared board cable. The

audio/infrared board cable is included in the Cable Kit, spare part number 480474-001.

480479-001 USB board for use only with computer models equipped with Intel processors (includes cable)

Plastics Kit on page 33 for more Plastics Kit spare part information.

Cable Kit on page 34 for more Cable Kit spare part information.

480480-001 Rubber Kit (includes 6 base enclosure rubber feet)

480481-001 Fan for use only with computer models equipped with Intel processors

480490-001 Display enclosure for use only with computer models equipped with AntiGlare display assembies and

480851-001 AMD Turion Ultra ZM80 2.10-GHz processor (includes replacement thermal material)

480852-001 AMD Turion Ultra ZM82 2.20-GHz processor (includes replacement thermal material)

480854-001 AMD Turion Ultra ZM86 2.40-GHz processor (includes replacement thermal material)

480856-001 AMD Athlon QL60 1.90-GHz processor (includes replacement thermal material)

480857-001 AMD Turion RM70 2.00-GHz processor (includes replacement thermal material)

480985-001 Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel

481144-001 Heat sink for use only with computer models equipped with Intel processors and graphics subsystems

481374-001 Intel Core2 Duo 2.53-GHz processor (includes replacement thermal material)

481375-001 Intel Core2 Duo 2.40-GHz processor (includes replacement thermal material)

481376-001 Intel Core2 Duo 2.26-GHz processor (includes replacement thermal material)

481377-001 Intel Core2 Duo 2.80-GHz processor (includes replacement thermal material)

481392-001 TouchPad on/off button board (includes cable)

802.11a/b/g and 802.11b/g WLAN modules (includes 2 wireless antenna transceivers and cables)

processors in all countries and regions except Pakistan, Russia, and the Ukraine

with 512-MB of discrete memory (includes replacement thermal material)

Sequential part number listing 41

Spare part number

482260-001 Atheros AR9280 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD

482260-002 Atheros AR9280 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD

Description

processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

482899-001 NTSC/ATSC/ANG TV tuner module

NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner

module cable is included in the Cable Kit, spare part number 480474-001.

482899-002 DVD-T/ANG TV tuner module

NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner

module cable is included in the Cable Kit, spare part number 480474-001.

482899-003 DVB-T TV tuner module

NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner

module cable is included in the Cable Kit, spare part number 480474-001.

482900-001 TV tuner external antenna cable with PAL jack

482900-002 TV tuner external antenna cable with F-PAL jack

482957-001 Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only with computer models equipped with Intel

processors only in Pakistan, Russia, and the Ukraine

483113-001 Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth

module cable is included in the Cable Kit, spare part number 480474-001. See more Cable Kit spare part information.

483275-001 Keyboard for use only with computer models equipped with AMD processors in the United States

483275-021 Keyboard for use with all computer models in Europe, the Middle East, and Africa

Cable Kit on page 34 for

483275-031 Keyboard for use only with computer models equipped with AMD processors in the United Kingdom

483275-041 Keyboard for use only with computer models equipped with AMD processors in Germany

42 Chapter 3 Illustrated parts catalog

Spare part number

483275-051 Keyboard for use only with computer models equipped with AMD processors in France

483275-061 Keyboard for use only with computer models equipped with AMD processors in Italy

483275-071 Keyboard for use only with computer models equipped with AMD processors in Spain

483275-111 Keyboard for use only with computer models equipped with AMD processors in Switzerland

483275-121 Keyboard for use only with computer models equipped with AMD processors in French Canada

483275-131 Keyboard for use only with computer models equipped with AMD processors in Portugal

483275-141 Keyboard for use only with computer models equipped with AMD processors in Turkey

483275-151 Keyboard for use with all computer models in Greece

483275-161 Keyboard for use with all computer models in Latin America

483275-171 Keyboard for use only with computer models equipped with AMD processors in Saudi Arabia

483275-201 Keyboard for use with all computer models in Brazil

483275-221 Keyboard for use with all computer models in the Czech Republic

483275-251 Keyboard for use with all computer models in Russia

483275-281 Keyboard for use with all computer models in Thailand

483275-291 Keyboard for use with all computer models in Japan

Description

483275-371 Keyboard for use with all computer models in Asia/Pacific countries and regions

483275-A41 Keyboard for use with all computer models in Belgium

483275-AA1 Keyboard for use with all computer models in the People's Republic of China

483275-AC1 Keyboard for use with all computer models in Hong Kong

483275-B31 Keyboard for use only with computer models equipped with AMD processors in the Netherlands

483275-BB1 Keyboard for use with all computer models in Israel

483275-DH1 Keyboard for use only with computer models equipped with AMD processors in Denmark, Norway,

and Sweden

485605-001 Switch cover for use only with computer models equipped with Intel processors (includes power button

board and cable and LED board and cable)

485606-001 Display inverter cover

486541-001 System board with RX781 Northbridge and ATI HD3450 graphics subsystem with discrete memory for

486542-001 System board with M780G Northbridge and UMA graphics subsystem memory for use only with computer

486766-001 6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with AMD processors

487330-001 Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel

use only with computer models equipped with AMD processors (includes replacement thermal material)

models equipped with AMD processors (includes replacement thermal material)

processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

Sequential part number listing 43

Spare part number

487330-002 Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel

487330-291 Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel

Description

processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

processors in Japan

487748-001 Wireless antenna transceivers and cables for use with computer models equipped with 802.11a/b/g and

488879-001 Heat sink for use only with computer models equipped with AMD processors and graphics subsystems

488880-001 17.0-inch WXGA BrightView display assembly with webcam and 2 microphones for use only with computer

488881-001 17.0-inch WSXGA+ BrightView display assembly with webcam and 2 microphones for use only with

488884-001 Display enclosure for use with computer models equipped with a BrightView display assemblhy and

488885-001 Fan for use only with computer models equipped with AMD processors

488886-001 USB board for use only with computer models equipped with AMD processors (includes cable)

489804-001 Wireless antenna transceiver and cable sets

490030-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port,

490031-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and

490032-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and

802.11b/g WLAN modules (includes 2 wireless antenna transceivers and cables)

with discrete memory (includes replacement thermal material)

models equipped with AMD processors (includes webcam, microphone, and wireless antenna transceivers and cables)

computer models equipped with AMD processors (includes webcam, microphone, and wireless antenna transceivers and cables)

802.11a/b/g and 802.11b/g WLAN modules (includes 2 wireless antenna transceivers and cables and logo LED board and cable)

modem module, and TV tuner module (includes 6 rubber feet)

TV tuner module, but not a modem module (includes 6 rubber feet)

modem module, but not a TV tuner module (includes 6 rubber feet)

490033-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port, but

not a modem module or a TV tuner module (includes 6 rubber feet)

44 Chapter 3 Illustrated parts catalog

Spare part number

490034-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port,

490035-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and

490036-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port and

490038-001 Base enclosure for use with all computer models equipped with AMD processors and a 1394 port, modem

490039-001 Base enclosure for use with all computer models equipped with AMD processors and a 1394 port and TV

Description

modem module, and TV tuner module (includes 6 rubber feet)

TV tuner module, but not a modem module (includes 6 rubber feet)

modem module, but not a TV tuner module (includes 6 rubber feet)

module, and TV tuner module (includes 6 rubber feet)

tuner module, but not a modem module (includes 6 rubber feet)

490040-001 Base enclosure for use with all computer models equipped with AMD processors and a 1394 port and

490371-001 Power cord for use in the United States

490371-011 Power cord for use in Australia and New Zealand

490371-021 Power cord for use in Europe, the Middle East, and Africa

490371-031 Power cord for use in the United Kingdom

490371-061 Power cord for use in Italy

490371-081 Power cord for use in Denmark

490371-111 Power cord for use in Switzerland

490371-291 Power cord for use in Japan

490371-AA1 Power cord for use in the People's Republic of China

490371-AD1 Power cord for use in South Korea

490371-AR1 Power cord for use in South Africa

490371-BB1 Power cord for use in Israel

490371-D01 Power cord for use in Argentina

490371-D61 Power cord for use in India

490502-001 Display Screw Kit for use only with computer models equipped with AntiGlare display assemblies

modem module, but not a TV tuner module (includes 6 rubber feet)

490503-001 Heat sink for use only with computer models equipped with AMD processors and graphics subsystems

490504-001 Display enclosure for use only with computer models equipped with an AntiGlare display assembly and

491000-001 Intel Core2 Duo 2.00-GHz processor (includes replacement thermal material)

491972-001 TouchPad button board (includes 2 cables)

492546-001 Base enclosure for use only with computer models equipped with AMD processors and a 1394 port, but

495896-001 Display Rubber Kit for use only with computer models equipped with an AntiGlare display assembly

with UMA memory (includes replacement thermal material)

an 802.11a/b/g/n WLAN modules (includes 3 wireless antenna transceivers and cables) (includes wireless antenna transceivers and cables)

not a modem module or a TV tuner module (includes 6 rubber feet)

(includes display bezel rubber screw covers)

Sequential part number listing 45

Spare part number

497103-001 17.0-inch WXGA AntiGlare display assembly for use only with computer models equipped with AMD

497104-001 17.0-inch WXGA AntiGlare display assembly for use only with computer models equipped with AMD

498136-001 Display hinges for use only with computer models equipped with an AntiGlare display assembly (includes

Description

processors (include webcam, microphone, and wireless antenna transceivers and cables)

left and right hinges)

46 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Flat-bladed screwdriver

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Preliminary replacement requirements 47

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

48 Chapter 4 Removal and replacement procedures

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements 49

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive

●

foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools

●

and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe

●

materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

●

Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

●

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

●

50 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps

●

with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

●

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 51

Unknown user password

If the computer you are servicing has an unknown user password, follow these steps to clear the password.

NOTE: These steps also clear CMOS.

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the RTC battery (see

6. Wait approximately 5 minutes.

7. Replace the RTC battery and reassemble the computer.

8. Connect AC power to the computer. Do not reinsert any batteries at this time.

9. Turn on the computer.

All passwords and all CMOS settings have been cleared.

Battery on page 54).

RTC battery on page 63).

52 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 115 screws, in 10 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information:

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Model description: This is the number needed to locate documents, drivers, and support for the computer.

(5) Warranty period: Describes the duration of the warranty period for the computer.

Component replacement procedures 53

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 480480-001. There are 6 rubber feet that attach to the base enclosure in the locations shown in the following illustration.

Battery

Description Spare part number

8-cell, 73-Wh, 2.55-Ah Li-ion battery for use with all computer models 480385-001

6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with AMD processors

486766-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface.

2. Slide the battery release latch (1) to release the computer.

54 Chapter 4 Removal and replacement procedures

3. Pivot the battery (2) upward and remove it (3) from the computer.

To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge of the battery downward until it is seated. The battery release latch automatically locks the battery into place.

Component replacement procedures 55

Webcam/microphone module

NOTE: This section applies only to computer models equipped with BrightView display assemblies.

NOTE: If it has been determined that the webcam/microphone module is the component that must be

replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the webcam/microphone module. For information on replacing the display assembly and other display assembly internal components, see

on page 76.

Description Spare part number

Webcam/microphone module 480446-001

Before removing the webcam/microphone module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Display assembly

4. Remove the battery (see

Battery on page 54).

Remove the webcam/microphone module:

1. Turn the computer display-side up, with the front toward you.

2. Open the computer as far as possible.

3. Flex the inside edges of the top edge (1) and the left and right upper corners (2) of the display bezel

until the bezel disengages from the display enclosure.

4. Release the display bezel top edge (3) from the display enclosure.

56 Chapter 4 Removal and replacement procedures

5. Release the webcam/microphone module (1) from the display enclosure as far as the webcam/

microphone module cable allows.

6. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.

7. Remove the webcam/microphone module.

Reverse this procedure to install the webcam/microphone module.

Optical drive

NOTE: All optical drive spare part kits include an optical drive bezel and bracket.

Description Spare part number

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer 480461-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 480459-001

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive 480458-001

Before removing the optical drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Remove the optical drive:

Battery on page 54).

1. Position the computer with the front toward you.

2. Remove the Phillips PM2.5×5.0 screw (1) that secures the optical drive to the computer.

Component replacement procedures 57

3. Insert a thin tool, such as a paper clip (2), into the disc tray release access hole. (The optical drive

disc tray is partially ejected from the optical drive.)

4. Use the disc tray frame to slide the optical drive (3) out of the computer.

5. Remove the optical drive.

6. If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive

bracket toward you.

7. Remove the two Phillips PM2.0×4.0 screws (1) that secure the optical drive bracket to the

optical drive.

8. Remove the optical drive bracket (2).

Reverse this procedure to reassemble and install the optical drive.

58 Chapter 4 Removal and replacement procedures

Hard drive

NOTE: All hard drive spare part kits include a hard drive bracket.

Description Spare part number

320-GB, 5400-rpm 480456-001

250-GB, 5400-rpm 480455-001

160-GB, 7200-rpm 480454-001

160-GB, 5400-rpm 480453-001

120-GB, 5400-rpm 480452-001

Hard Drive Hardware Kit (includes bracket and screws) 480457-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 54).

Remove the hard drive:

1. Position the computer with the front toward you.

2. Loosen the six Phillips PM2.5×6.0 captive screws (1) that secure the accessory cover to the

computer.

3. Lift the rear edge of the accessory cover (2), swing it up and forward, and then remove the cover

(3). The accessory cover is included in the Plastics Kit, spare part number 480467-001.

4. Remove the three Phillips PM2.5×4.0 screws (1) that secure each hard drive to the computer.

Component replacement procedures 59

5. Use the Mylar tabs (2) to disconnect the hard drives (3) from the computer.

6. Remove the hard drives (4) from the computer by lifting them straight up.

7. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0

screws (1) that secure the hard drive bracket to the hard drive.

8. Lift the bracket (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

60 Chapter 4 Removal and replacement procedures

TV tuner module

NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner

module cable is included in the Cable Kit, spare part number 480474-001.

NOTE: The TV tuner external antenna cables are available using spare part numbers 482900-001

(with F-PAL jack) and 482900-002 (with PAL jack).

Description Spare part number

DVB-T TV tuner module 482899-003

DVD-T/ANG TV tuner module 482899-002

NTSC/ATSC/ANG TV tuner module 482899-001

Before removing the TV tuner module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

5. Remove the accessory cover (see

Battery on page 54).

Hard drive on page 59).

Remove the TV tuner module:

1. Disconnect the TV tuner module antenna cable (1) from the terminal on the TV tuner module.

2. Remove the two Phillips PM2.0×4.0 screws (2) that secure the TV tuner module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 61

3. Remove the TV tuner module (3) by pulling the module away from the slot at an angle.

NOTE: The TV tuner module is designed with a notch (4) to prevent incorrect insertion into the

TV tuner module slot.

Reverse this procedure to install the TV tuner module.

62 Chapter 4 Removal and replacement procedures

RTC battery

NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all

passwords and CMOS settings to be cleared.

Description Spare part number

RTC battery 480468-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

5. Remove the accessory cover (see

Battery on page 54).

Hard drive on page 59).

Remove the RTC battery:

1. Disconnect the RTC battery cable (1) from the system board.

2. Remove the RTC battery (2) from the rubber clip built into the system board.

Reverse this procedure to install the RTC battery. Be sure that the RTC battery is installed with the “+” sign facing up.

Component replacement procedures 63

WLAN module

Description Spare part number

WLAN modules for use only with computer models equipped with AMD processors:

Atheros AR9280 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

Atheros AR9280 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Broadcom 4321 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

482260-001

482260-002

453730-001

Broadcom 4321 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

453730-002

64 Chapter 4 Removal and replacement procedures

Description Spare part number

Atheros AR2425 802.11b/g for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

Atheros AR2425 802.11b/g for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

WLAN modules for use only with computer models equipped with Intel processors:

459339-001

459339-002

Intel Wi-Fi Link 5100 802.11a/b/g WLAN module for use only in Pakistan, Russia, and the Ukraine

Intel Wi-Fi Link 5100 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel processors in all countries and regions except Pakistan, Russia, and the Ukraine

Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

482957-001

480985-001

487330-001

Component replacement procedures 65

Description Spare part number

Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with Intel processors in Japan

Broadcom BCM4312 802.11b/g WLAN module for use only with computer models equipped with Intel processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

487330-002

487330-291

459263-001

Broadcom BCM4312 802.11b/g WLAN module for use only with computer models equipped with Intel processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Broadcom 4322 802.11a/b/g/n WLAN module for use in South Korea 464382-AD1

459263-002

66 Chapter 4 Removal and replacement procedures

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the accessory cover (see

Battery on page 54).

Hard drive on page 59).

Remove the WLAN module:

1. Disconnect the WLAN antenna cables (1) from the WLAN module.

NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The

white WLAN antenna cable is connected to the WLAN module “Aux” terminal.

2. Remove the two Phillips PM2.0×4.0 screws (2) that secure the WLAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

3. Remove the WLAN module (3) by pulling it away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN

module slot.

Reverse this procedure to install a WLAN module.

Memory module

Description Spare part number

2048-MB memory module (667-MHz, PC2-6400, 1-DIMM) 480382-001

1024-MB memory module (667-MHz, PC2-6400, 1-DIMM) 480381-001

512-MB memory module (667-MHz, PC2-6400, 1-DIMM) 480380-001

Component replacement procedures 67

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the accessory cover (see

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

2. Remove the module (2) by pulling it away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

Battery on page 54).

Hard drive on page 59).

Reverse this procedure to install a memory module.

68 Chapter 4 Removal and replacement procedures

Switch cover

NOTE: The switch cover includes the power button board and cable and LED board and cable.

Description Spare part number

For use only with computer models equipped with AMD processors 480469-001

For use only with computer models equipped with Intel processors 485605-001

Before removing the switch cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 54).

Remove the switch cover:

1. Remove the following screws:

(1) Seven Phillips PM2.5×4.0 screws

(2) One Phillips PM2.5×13.0 screw

2. Turn the computer display-side up, with the front toward you.

3. Open the computer as far as possible.

4. Lift the rear edge of the switch cover (1) until it rests at an angle.

Component replacement procedures 69

5. Slide the switch cover (2) back until it rests on the display.

6. Release the zero insertion force (ZIF) connector (1) to which the LED board cable is connected

and disconnect the cable from the LED board.

7. Remove the switch cover (2).

Reverse this procedure to install the switch cover.

70 Chapter 4 Removal and replacement procedures

Keyboard

For use in country or region Spare part number For use in country or region Spare part number

For use with all computer models:

Denmark, Norway, and Sweden

France 483275-051 Spain 483275-071

French Canada 483275-121 Switzerland 483275-111

Germany 483275-041 Turkey 483275-141

Italy 483275-061 The United Kingdom 483275-031

The Netherlands 483275-B31 The United States 483275-001

Portugal 483275-131

For use only with computer models equipped with AMD processors:

Asia Pacific countries and regions

Belgium 483275-A41 Latin America 483275-161

Brazil 483275-201 The Netherlands 483275-B31

The Czech Republic 483275-221 The People's Republic of China 483275-AA1

Denmark, Norway, and Sweden 483275-DH1 Portugal 483275-131

Europe, the Middle East, and Africa

France 483275-051 Saudi Arabia 483275-171

French Canada 483275-121 Spain 483275-071

483275-DH1 Saudi Arabia 483275-171

483275-371 Japan 483275-291

483275-021 Russia 483275-251

Germany 483275-041 Switzerland 483275-111

Greece 483275-151 Thailand 483275-281

Hong Kong 483275-AC1 Turkey 483275-141

Italy 483275-061 The United Kingdom 483275-031

Israel 483275-BB1 The United States 483275-001

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the accessory cover (see

6. Remove the switch cover (see

Battery on page 54).

Hard drive on page 59).

Switch cover on page 69).

Component replacement procedures 71

Remove the keyboard:

1. Turn the computer upside down, with the front toward you.

2. Remove the Phillips PM2.5×13.0 screw that secures the keyboard to the computer.

3. Turn the computer display-side up, with the front toward you.

4. Open the computer as far as possible.

5. Remove the three Phillips PM2.0×4.0 screws (1) and the Phillips PM2.0×3.0 broad-head

screw (2) that secure the keyboard to the computer.

6. Lift the rear edge of the keyboard (1) until it rests at an angle.

72 Chapter 4 Removal and replacement procedures

7. Slide the keyboard (2) back to disengage the tabs on the front edge of the keyboard from the top

cover and rest it on the display.

8. Release the ZIF connector (1) to which the keyboard cable is attached and disconnect the keyboard

cable (2).

9. Remove the keyboard.

Reverse this procedure to install the keyboard.

Component replacement procedures 73

Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth

module cable is included in the Cable Kit, spare part number 480474-001.

Description Spare part number

Bluetooth module 483113-001

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the switch cover (see

6. Remove the keyboard (see

Battery on page 54).

Switch cover on page 69).

Keyboard on page 71)

7. Remove the following components:

Remove the Bluetooth module:

1. Remove the two Phillips PM2.0×4.0 screws (1) that secure the Bluetooth module to the top cover.

2. Release the Bluetooth module (2) as far as the Bluetooth module cable allows.

3. Disconnect the Bluetooth module cable (3) from the Bluetooth module.

4. Remove the Bluetooth module.

Reverse this procedure to install the Bluetooth module.

74 Chapter 4 Removal and replacement procedures

Speaker assembly

Description Spare part number

Speaker assembly 480470-001

Before removing the speaker assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the switch cover (see

6. Remove the keyboard (see

Battery on page 54).

Switch cover on page 69).

Keyboard on page 71).

Remove the speaker assembly:

1. Disconnect the speaker assembly cable (1) from the power button board.

2. Remove the three Phillips PM2.5×4.0 screws (2) that secure the speaker assembly to the computer.

3. Remove the speaker assembly (3).

Reverse this procedure to install the speaker assembly.

Component replacement procedures 75

Display assembly

NOTE: All display assembly spare part include a webcam, microphone, and wireless antenna

transceivers and cables.

17.0-inch WSXGA+ AntiGlare display assembly for use only with computer models equipped with AMD processors

17.0-inch WXGA AntiGlare display assembly for use only with computer models equipped with AMD processors

17.0-inch WSXGA+ BrightView display assembly with webcam and 2 microphones for use only with computer models equipped with AMD processors

17.0-inch WXGA BrightView display assembly with webcam and 2 microphones for use only with computer models equipped with AMD processors

17.0-inch WSXGA+ AntiGlare display assembly with webcam and 2 microphones for use only with computer models equipped with Intel processors

17.0-inch WXGA AntiGlare display assembly with webcam and 2 microphones for use only with computer models equipped with Intel processors

17.0-inch WSXGA+ BrightView display assembly with webcam and 2 microphones for use only with computer models equipped with Intel processors

17.0-inch WXGA BrightView display assembly with webcam and 2 microphones for use only with computer models equipped with Intel processors

497104-001

497103-001

488881-001

488880-001

480378-001

480377-001

480376-001

480375-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the memory/WLAN module compartment cover (see

6. Disconnect the wireless antenna cables from the WLAN module (see

Battery on page 54).

Memory module on page 67).

WLAN module on page 64).

7. Remove the following components:

a. Switch cover (see

b. Keyboard (see

c. Speaker assembly (see

Switch cover on page 69)

Keyboard on page 71)

Speaker assembly on page 75)

Remove the display assembly:

1. Disconnect the display panel cable (1) from the system board.

76 Chapter 4 Removal and replacement procedures

2. Remove the wireless antenna cables (2) from the routing channels in the top cover.

CAUTION: The display assembly will be unsupported when the following screws are removed.

To prevent damage to the display assembly, support it before removing the screws.

3. Remove the three Phillips PM2.5×13.0 screws (1) and the three Phillips PM2.5×6.0 screws (2) that

secure the display assembly to the computer.

4. Remove the display assembly (3).

NOTE: Steps 5 through 24 provide display assembly internal component removal information for

computer models equipped with AntiGlare display assemblies. See steps 25 through 40 for display assembly internal component removal information for computer models equipped with BrightView display assemblies.

NOTE: See Webcam/microphone module on page 56 for webcam/microphone module

replacement instructions for computer models equipped with BrightView display assemblies.

5. If it is necessary to replace the display enclosure or any of the display assembly internal

components, remove the two rubber screw covers (1) on the display bezel lower edge. The rubber screw covers are available in the Display Rubber Kit, spare part number 495896-001.

Component replacement procedures 77

6. Remove the two Phillips PM2.5×5.0 screws (2) that secure the display enclosure to the

display assembly.

7. Turn the display enclosure upside down, with the hinges toward you.

8. Release the display enclosure (1) by sliding it toward the top of the display assembly until it

detaches from the display assembly.

9. Lift the bottom edge of the display enclosure (2) until the display enclosure logo LED cable

is accessible.

10. Disconnect the display enclosure logo LED cable (3) from the display panel cable.

11. Remove the display enclosure. The display enclosure is available using spare part number

480445-001.

12. If it is necessary to replace the webcam/microphone module, remove the two Phillips PM2.5×3.0

screws (1) that secure the webcam/microphone module to the display bezel.

13. Release the webcam/microphone module (2) as far from the display bezel as the webcam/

microphone module cable allows.

78 Chapter 4 Removal and replacement procedures

14. Disconnect the webcam/microphone module cable (3) from the webcam/microphone module.

15. Remove the webcam/microphone module. The webcam/microphone module is available using

spare part number 480446-001.

16. If it is necessary to replace the display inverter, remove the 7 Phillips PM2.5×5.0 screws (1) that

secure the display inverter cover to the display bezel.

17. Remove the display inverter cover (2) by lifting it straight up. The display inverter cover is available

using spare part number 485606-001.

18. Remove the Phillips PM2.5×5.0 screw (1) that secures the display inverter to the display bezel.

19. Release the inverter (2) as far from the display bezel as the display panel cable and backlight

cables allow.

Component replacement procedures 79

20. Disconnect the display panel cable (3) and the backlight cable (4) from the display inverter.

21. Remove the display inverter. The display inverter is available using spare part number

480447-001.

22. If it is necessary to replace the display hinges, remove the two Phillips PM2.5×5.0 screws (1) and

the four Phillips PM2.5×4.0 screws (2) that secure the display hinges to the display panel.

23. Remove the eight Phillips PM2.0×4.0 screws (1) that secure the display hinges to the display panel.

80 Chapter 4 Removal and replacement procedures

24. Remove the display hinges (2). The display hinges are available using spare part number

498136-001.

NOTE: Steps 25 through 40 provide display internal component removal information for computer

models equipped with BrightView display assemblies. See steps 5 through 24 for display internal component removal information for computer models equipped with AntiGlare display assemblies.

25. If it is necessary to replace the display bezel or any of the display assembly internal components,

remove the following screw covers and screws:

(1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers are included in the Rubber Kit, spare part number 480442-001.

(2) Two Phillips PM2.5×6.0 screws.

26. Flex the inside edges of the left and right sides (1) and the top and bottom sides (2) of the display

bezel until the bezel disengages from the display enclosure.

Component replacement procedures 81

27. Remove the display bezel (3). The display bezel is available using spare part number

480444-001.

28. If it is necessary to replace the display inverter, release the display inverter (1) as far as the display

panel cable and backlight cable allow.

29. Disconnect the display panel cable (2) and the backlight cable (3) from the display inverter.

30. Remove the display inverter. The display inverter is available using spare part number

480447-001.

31. If it is necessary to replace the display panel, remove the eight Phillips PM2.5×4.0 screws (1) that

secure the display panel to the display enclosure.

32. Release the display panel (2) as far as the display logo LED board cable allows.

82 Chapter 4 Removal and replacement procedures

33. Disconnect the display logo LED board cable (3) from the display panel cable.

34. Remove the display panel. The display panel is available using the following spare

part numbers:

480441-001 (17.0-inch, WSXGA+ BrightView display panel)

●

480440-001 (17.0-inch, WXGA BrightView display panel)

●

35. If it is necessary to replace the display hinges, remove the four Phillips PM2.0×4.0 screws (1) that

secure each display hinge to the display panel.

36. Remove the display hinges (2). The display hinges are available using spare part number

480448-001.

37. If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips

PM2.5×4.0 screw (1) that secures each transceiver to the display enclosure.

38. Detach the wireless antenna transceivers (2) from the display enclosure.

Component replacement procedures 83

39. Remove the wireless antenna cables from the tabs (3) built into the display enclosure shielding.

40. Remove the wireless antenna cables (4). The wireless antenna transceivers and cables are

available using the following spare part numbers:

489804-001 (for use with computer models equipped with an 802.11a/b/g/n WLAN module)

●

487748-001 (for use with computer models equipped with an 802.11a/b/g or 802.11b/g WLAN

●

module)

Reverse this procedure to reassemble and install the display assembly.

84 Chapter 4 Removal and replacement procedures

Top cover

Description Spare part number

For use only with computer models equipped with a fingerprint reader 480466-001

For use only with computer models not equipped with a fingerprint reader 480465-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 54).

5. Remove the following components:

a. Hard drive (see

b. Optical drive (see

c. Keyboard (see

d. Switch cover (see

e. Speaker assembly (see

f. Display assembly (see

Hard drive on page 59)

Optical drive on page 57)

Keyboard on page 71)

Switch cover on page 69)

Speaker assembly on page 75)

Display assembly on page 76)

Remove the top cover:

1. Turn the computer upside down, with the front toward you.

2. Remove the four Phillips PM2.5×13.0 screws that secure the top cover to the computer.

Component replacement procedures 85

3. Remove the eight Phillips PM2.5×4.0 screws secure the top cover to the computer.

4. Disconnect the Bluetooth module cable (1) from the system board.

5. Release the ZIF connector to which the TouchPad cable (2) is attached and disconnect the cable

from the system board.

6. Release the ZIF connector to which the fingerprint reader board cable (3) is attached and

disconnect the cable from the system board.

86 Chapter 4 Removal and replacement procedures

7. Remove the six Phillips PM2.5×6.0 screws that secure the top cover to the base enclosure.

8. Remove the five Phillips PM2.5×4.0 screws that secure the top cover to the base enclosure.

9. Lift the rear edge of the top cover (1) until it disengages from the computer, and then lift the top

cover (2) up and remove it.

Reverse this procedure to install the top cover.

Component replacement procedures 87

Fingerprint reader board

Description Spare part number

Fingerprint reader board (includes cable) 480476-001

Before removing the fingerprint reader board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

Battery on page 54).

5. Remove the following components:

a. Hard drive (see

b. Optical drive (see

c. Switch cover (see

d. Keyboard (see

e. Speaker assembly (see

f. Display assembly (see

g. Top cover (see

Hard drive on page 59)

Optical drive on page 57)

Switch cover on page 69)

Keyboard on page 71)

Speaker assembly on page 75)

Display assembly on page 76)

Top cover on page 85)

Remove the fingerprint reader board:

1. Turn the top cover upside down, with the front toward you.

2. Remove the two Phillips PM2.0×3.0 broad-head screws (1) that secure the fingerprint reader board

to the top cover.

88 Chapter 4 Removal and replacement procedures

3. Remove the fingerprint reader board (2) and cable from the top cover.

Reverse this procedure to install the fingerprint reader board.

TouchPad on/off button board

Description Spare part number

TouchPad on/off button board (includes cable) 481392-001

Before removing the TouchPad on/off button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

Battery on page 54).

5. Remove the following components:

a. Hard drive (see

b. Optical drive (see

c. Switch cover (see

d. Keyboard (see

e. Speaker assembly (see

Hard drive on page 59)

Optical drive on page 57)

Switch cover on page 69)

Keyboard on page 71)

Speaker assembly on page 75)

f. Display assembly (see

g. Top cover (see

Top cover on page 85)

Display assembly on page 76)

Component replacement procedures 89

Remove the TouchPad on/off button board:

1. Turn the top cover upside down, with the front toward you.

2. Release the ZIF connector to which the TouchPad on/off button board cable (1) is attached, and

then disconnect the cable from the TouchPad button board.

3. Remove the Phillips PM2.5×4.0 screw (2) that secures the TouchPad on/off button board to the

top cover.

4. Remove the TouchPad on/off button board (3) and cable from the top cover.

Reverse this procedure to install the TouchPad on/off button board.

TouchPad button board

Description Spare part number

TouchPad button board (includes 2 cables) 491972-001

Before removing the TouchPad button board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

5. Remove the following components:

a. Hard drive (see

b. Optical drive (see

Battery on page 54).

Hard drive on page 59)

Optical drive on page 57)

c. Switch cover (see

Switch cover on page 69)

90 Chapter 4 Removal and replacement procedures

HP pavilion dv7 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Top components

Display components

Buttons, fingerprint reader, and speakers

Keys

TouchPad

Front components

Rear components

Right-side components

Left-side components

Bottom components

3 Illustrated parts catalog

Service tag

Computer major components

Display assembly components

AntiGlare display assembly spare parts

BrightView display assembly spare parts

Plastics Kit

Cable Kit

Mass storage devices

Miscellaneous parts

Sequential part number listing

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Unknown user password

Component replacement procedures

Service tag

Computer feet

Battery

Webcam/microphone module

Optical drive

Hard drive

TV tuner module

RTC battery

WLAN module

Memory module

Switch cover

Keyboard

Bluetooth module

Speaker assembly

Display assembly

Top cover

Fingerprint reader board

TouchPad on/off button board

TouchPad button board