HP pavilion dv2 Service Manual

HP Pavilion dv2 Entertainment PC

Maintenance and Service Guide

AMD Athlon is a trademark of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HewlettPackard Company under license. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: March 2009

Document Part Number: 516247-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description

2 External component identification

Top components ................................................................................................................................... 5

Display components ............................................................................................................ 5

TouchPad ............................................................................................................................ 6

Keys ..................................................................................................................................... 7

Lights ................................................................................................................................... 8

Front components ................................................................................................................................ 9

Right-side components ....................................................................................................................... 10

Left-side components ......................................................................................................................... 12

Bottom components ........................................................................................................................... 13

3 Illustrated parts catalog

Service tag ......................................................................................................................................... 14

Computer major components ............................................................................................................. 16

Access doors ..................................................................................................................................... 22

Cable Kit ............................................................................................................................................. 23

Mass storage devices ......................................................................................................................... 24

Miscellaneous parts ............................................................................................................................ 25

Sequential part number listing ............................................................................................................ 26

4 Removal and replacement procedures

Preliminary replacement requirements ............................................................................................... 31

Tools required .................................................................................................................... 31

Service considerations ....................................................................................................... 31

Plastic parts ....................................................................................................... 31

Cables and connectors ..................................................................................... 32

Drive handling ................................................................................................... 32

Grounding guidelines ......................................................................................................... 33

Electrostatic discharge damage ........................................................................ 33

Packaging and transporting guidelines ............................................. 34

Workstation guidelines ..................................................................... 34

Equipment guidelines ....................................................................... 35

Unknown user password ................................................................................................... 36

Component replacement procedures ................................................................................................. 37

Service tag ......................................................................................................................... 37

Computer feet .................................................................................................................... 38

Battery ............................................................................................................................... 39

Hard drive .......................................................................................................................... 40

Memory module ................................................................................................................. 43

WWAN module ................................................................................................................. 45

WLAN module .................................................................................................................... 47

Keyboard ........................................................................................................................... 50

Top cover ........................................................................................................................... 53

Fan .................................................................................................................................... 55

Bluetooth module ............................................................................................................... 57

System board ..................................................................................................................... 59

Speaker assembly ............................................................................................................. 63

LED board ......................................................................................................................... 64

RTC battery ....................................................................................................................... 66

Display assembly ............................................................................................................... 68

Webcam/microphone module ............................................................................................ 72

Power connector cable ...................................................................................................... 74

Heat sink ........................................................................................................................... 76

5 Setup Utility

Starting the Setup Utility ..................................................................................................................... 80

Using the Setup Utility ........................................................................................................................ 81

Setup Utility menus ............................................................................................................................ 84

6 Specifications

Computer specifications ..................................................................................................................... 86

12.1-inch WXGA display specifications .............................................................................................. 87

Hard drive specifications .................................................................................................................... 88

Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications ........................................................... 89

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ................................. 90

Changing the language of the Setup Utility ....................................................................... 81

Navigating and selecting in the Setup Utility ...................................................................... 81

Displaying system information ........................................................................................... 82

Restoring default settings in the Setup Utility .................................................................... 82

Exiting the Setup Utility ...................................................................................................... 82

Main menu ......................................................................................................................... 84

Security menu .................................................................................................................... 84

System Configuration menu .............................................................................................. 84

Diagnostics menu .............................................................................................................. 85

System DMA specifications, AMD ...................................................................................................... 91

System interrupt specifications, AMD discrete graphics .................................................................... 91

System interrupt specifications, AMD UMA graphics ......................................................................... 92

System I/O address specifications, AMD ........................................................................................... 93

System memory map specifications, AMD discrete graphics ............................................................. 95

System memory map specifications, AMD UMA graphics ................................................................. 96

7 Screw listing

Phillips PM2.5×7.0 screw ................................................................................................................... 98

Phillips PM2.5×6.0 captive screw ....................................................................................................... 99

Phillips PM2.5x5.0 screw ................................................................................................................. 100

Phillips PM2.0x3.0 broadhead screw ............................................................................................... 101

Phillips PM2.0x3.0 screw ................................................................................................................. 102

Phillips PM2.0×4.0 screw ................................................................................................................. 104

Phillips PM2.0×5.0 screw ................................................................................................................. 106

Phillips PM2.0x5.0 screw ................................................................................................................. 108

Phillips PM2.5×4.0 screw ................................................................................................................. 110

Phillips PM2.5x4.0 screw ................................................................................................................. 112

Phillips PM3.0×4.0 screw ................................................................................................................. 114

Phillips PM2.5×6.0 screw ................................................................................................................. 115

Phillips PM2.5×9.0 screw ................................................................................................................. 116

Phillips PM2.5x10.0 screw ............................................................................................................... 117

8 Backup and Recovery

Recovering system information ........................................................................................................ 118

Creating recovery discs ................................................................................................... 119

Backing up your information ............................................................................................................. 120

When to back up .............................................................................................................. 120

Backup suggestions ......................................................................................................... 120

Using system restore points ............................................................................................ 120

Performing a recovery ...................................................................................................................... 122

Recovering from the recovery discs ................................................................................ 122

Recovering from the dedicated recovery partition (select models only) .......................... 122

9 Connector pin assignments

Audio-in (microphone) ...................................................................................................................... 123

Audio-out (headphone) ..................................................................................................................... 123

External monitor ............................................................................................................................... 123

HDMI ................................................................................................................................................ 125

RJ-45 (network) ................................................................................................................................ 126

When to create restore points ......................................................................... 120

Create a system restore point ......................................................................... 121

Restore to a previous date and time ............................................................... 121

vii

Universal Serial Bus ......................................................................................................................... 126

10 Power cord set requirements

Requirements for all countries or regions ......................................................................................... 127

Requirements for specific countries or regions ................................................................................ 128

11 Recycling

Battery .............................................................................................................................................. 129

Display .............................................................................................................................................. 129

Index ................................................................................................................................................................. 135

viii

1 Product description

Category Description Computer models

equipped with AMD processors and graphics subsystems with discrete memory

Product Name HP Pavilion dv2 Entertainment PC √ √

Processor Embedded AMD processor

Chipset Northbridge: AMD M690G chipset, ATI

Southbridge: AMD SB600 √ √

Graphics ATi Mobility Radeon HD 3410 with 512 MB

Unified memory architecture (UMA)

AMD Athlon™ 15W MV-40 1.60-GHz with 1MB L2 cache (soldered on system board)

Radeon HD 3200 graphics

of discrete graphics subsystem memory (64 MB × 16 DDR2 × 4 PCs)

integrated with shared video memory, ATI Radeon X1250 with 64 MB:

Up to 358 MB of graphics subsystem

●

memory on computer models equipped with 2048 MB or more of main system memory

√ √

√

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Up to 251 MB of graphics subsystem

●

memory on computer models equipped with 1024 MB

Memory size is dynamic change

●

Support for Blu-ray Disc playback with HD

Decode, and DX10 Support

Panel

Memory 1 SODIMM slot √ √

Customer-accessible/upgradable √ √

Support for DDR2–533, uses 800-MHz/667-

Single channel support √√

12.1-inch, WXGA+ (1280 × 800)

●

BrightView, LED backlit

Typical brightness 200 nits

●

MHz parts downgraded to 533-MHz, DDR2

√

√ √

Category Description Computer models

equipped with AMD processors and graphics subsystems with discrete memory

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Supports up to 2 GB system memory

4096-MB total system memory (4096

●

MB × 1 )

2048-MB total system memory (2048

●

MB × 1)

1024-MB total system memory (1024

●

MB × 1)

Hard drives Supports Serial ATA (SATA) 9.5-mm, 6.35-

cm (2.5-inch) hard drive

Supports 1 hard drive √ √

Support for HP ProtectSmart Hard

Drive Protection

Single hard drive configurations:

500-GB, 5400-rpm

●

320-GB, 5400-rpm

●

250-GB, 5400-rpm

●

160-GB, 5400-rpm

●

Optical drives Supports external optical drive only through

USB port

√ √

Webcam Low-light VGA camera √ √

Fixed (no tilt) √ √

Activity LED √ √

640 × 480 by 24 frames per second √ √

Microphone Single analog microphone with appropriate

software (supports beam forming, echo cancellation, and noise suppression)

Audio HD Audio (IDT) √ √

Supports Microsoft® Premium

requirements

Pavilion-branded Altec Lansing speakers √ √

Modem No modem supported √ √

Ethernet Integrated Realtek 10/100 network interface

card (NIC)

Wireless Integrated wireless local area network (WLAN) options by way of wireless module:

2 wireless antennas built into display assembly

Broadcom 4322 802.11a/b/g/n

WLAN module

√ √

2 Chapter 1 Product description

Category Description Computer models

equipped with AMD processors and graphics subsystems with discrete memory

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Broadcom BCM4312 802.11b/g WLAN

module

Broadcom 4322 802.11a/b/g/n + Bluetooth®

WLAN module

Broadcom BCM4312 802.11b/g + Bluetooth

Integrated wireless wide area network (WWAN) options by way of wireless module:

External media card

Supports Memory Stick (MS), Memory Stick

Ports Audio-in (stereo microphone) √ √

Audio-out (stereo headphone) √ √

High-Definition Multimedia Interface (HDMI)

WLAN module

2 wireless antennas built into display assembly

HSPDA EV-DO WWAN module; supports all worldwide standards

Digital Media Slot √ √

Pro (MSP), MultiMediaCard (MMC), Secure Digital (SD) Memory Card, Secure Digital High Capacity (SDHC) Memory Card, xD; supports mini versions of SD, MMC, MS Duo with adapter (adapter not included)

v1.3b supporting 1080p with HDCP key

√ √

RJ-45 (Ethernet, includes link and activity

lights)

USB 2.0 (3) √ √

VGA (Dsub 15-pin) supporting 1920 x 1200

external resolution @ 60Hz, and 1600 x 1200 external resolution @ 75Hz, hot plug/ unplug, and autodetect for correct output to wide-aspect vs. standard aspect video

65-W (non-Smart ID Pin supported) AC

Docking No docking √ √

Keyboard/pointing devices

TouchPad supports 2-way scrolling √ √

Taps enabled as default √ √

Power requirements

6-cell, 55-Wh, 2.55-Ah Li-ion battery √√

adapter

12.1-inch full-size pocket keyboard with numeric keypad

4-cell, 40.32-Wh, 2.8-Ah Li-ion battery √ √

√ √

Category Description Computer models

equipped with AMD processors and graphics subsystems with discrete memory

Computer models equipped with AMD processors and graphics subsystems with UMA memory

65-W AC adapter with localized cable plug

support (2-wire plug with ground pin, supports 2-pin DC connector)

Security Security cable slot √ √

Operating system Preinstalled:

Windows Vista® Home Basic (32-bit) √ √

Windows Vista Home Premium (32-bit) √ √

Windows Vista Home Premium (64-bit) √ √

Serviceability AC adapter √ √

Battery (system) √ √

Hard drive (1) √ √

Memory module √ √

Mini-Card components √√

FreeDOS

√ √

4 Chapter 1 Product description

2 External component identification

Top components

Display components

Component Description

(1) Wireless antenna locations (2) (select models

only)

(2) Internal microphone Records sound.

(3) Webcam light On: The webcam is in use.

(4) Webcam Records video and captures still photographs.

Send or receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer.

Top components 5

TouchPad

Component Description

(1) TouchPad on/off button Enables/disables the TouchPad.

(2) TouchPad* Moves the pointer and selects or activates items on the screen.

(3) Left TouchPad button* Functions like the left button on an external mouse.

(4) TouchPad light

(5) TouchPad scroll zone Scrolls up or down.

(6) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.

White: TouchPad is enabled.

●

Amber: TouchPad is disabled.

●

6 Chapter 2 External component identification

Keys

Component Description

(1) esc key Displays system information when pressed in combination with

the fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with a function key or the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.

(6) num lk key When pressed in combination with the fn key, the num lk key

enables and disables the embedded numeric keypad.

(7) Function keys Execute frequently used system functions when pressed in

combination with the fn key.

Top components 7

Lights

Component Description

(1) Caps lock light On: Caps lock is on.

(2) TouchPad on/off light

(3) Speakers (2) Produce sound.

(4) Wireless light

(5) Power light

(6) Battery light

White: TouchPad is enabled.

●

Amber: TouchPad is disabled.

●

On: An integrated wireless device, such as a WLAN device

●

and/or a Bluetooth® device, is on.

Off: All wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

On: A battery is charging.

●

Blinking: A battery that is the only available power source has

●

reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source,

●

the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

(7) Drive light Blinking: The hard drive or optical drive is being accessed.

(8) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.

8 Chapter 2 External component identification

Front components

Component Description

(1) Speakers (2) Produce sound.

(2) Wireless light

(3) Power light

(4) Battery light

(5) Drive light Blinking: The hard drive or optical drive is being accessed.

On: An integrated wireless device, such as a WLAN device

●

and/or a Bluetooth® device, is on.

Off: All wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

On: A battery is charging.

●

Blinking: A battery that is the only available power source has

●

reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source,

●

Front components 9

Right-side components

Component Description

(1) Power light

(2) Power switch

(3) Wireless light

(4) Wireless button Turns the wireless feature on or off but does not create a wireless

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

When the computer is off, slide the switch to turn on the

●

computer.

When the computer is on, slide the switch briefly to initiate

●

Sleep.

When the computer is in the Sleep state, slide the switch

●

briefly to exit Sleep.

When the computer is in Hibernation, slide the switch briefly

●

to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, slide and hold the power switch for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start > Control Panel > System and Maintenance > Power Options.

On: An integrated wireless device, such as a WLAN device

●

and/or a Bluetooth® device, is on.

Off: All wireless devices are off.

●

connection.

(5) Digital Media Slot light On: The Digital Media Slot is in use.

(6) Digital Media Slot Supports the following digital card formats:

10 Chapter 2 External component identification

NOTE: To establish a wireless connection, a wireless network

must already be set up.

Memory Stick (MS)

●

Memory Stick Pro (MSP)

●

MultiMediaCard (MMC)

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

xD-Picture Card (XD)

●

xD-Picture Card (XD) Type H

●

xD-Picture Card (XD) Type M

●

Component Description

(7) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

(8) Audio-out (headphone) jack Produces sound when connected to optional powered stereo

speakers, headphones, ear buds, a headset, or television audio.

(9) USB port Connects an optional USB device.

(10) AC adapter light

(11) Power connector Connects an AC adapter.

(12) Security cable slot Attaches an optional security cable to the computer.

On: The computer is connected to external power.

●

Off: The computer is not connected to external power.

●

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

Right-side components 11

Left-side components

Component Description

(1) RJ-45 (network) jack Connects a network cable.

(2) External monitor port Connects an external VGA monitor or projector.

(3) HDMI port (select models only) Connects an optional video or audio device, such as a high-

(4) USB ports (2) Connect optional USB devices.

(5) Vent Enables airflow to cool internal components.

definition television, or any compatible digital or audio component.

NOTE: Select models only can be configured with an optional

external USB optical disc drive. For more information, refer to the printed Quick Setup poster.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

12 Chapter 2 External component identification

Bottom components

Component Description

(1) Hard drive bay Holds the hard drive.

(2) Vents (4) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3) Memory module compartment Contains the memory module and WWAN module.

(4) SIM slot (select models only) Contains a subscriber identity module (SIM). The SIM slot is

located inside the battery bay.

(5) Battery release latches (2) Release the battery from the battery bay.

(6) Battery bay Holds the battery.

(7) Wireless module compartment Holds a wireless LAN module.

NOTE: To prevent an unresponsive system, replace the wireless

module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

(8) Bluetooth compartment (select models only) Contains a Bluetooth device.

Bottom components 13

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Model description: This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.

(5) Warranty period: This number describes the duration of the warranty period for the computer.

14 Chapter 3 Illustrated parts catalog

Service tag 15

Computer major components

Item Description Spare part number

(1) 12.1-inch display Panel (includes wireless antenna transceivers and cables)

WXGA BrightView display panel with webcam and 1 microphone, Espresso Black

16 Chapter 3 Illustrated parts catalog

506769-001

Item Description Spare part number

WXGA BrightView display panel with webcam and 1 microphone, Moonlight White 517587-001

Display Assembly internal components (not illustrated):

12.1-inch, WXGA BrightView display panel (raw) 517742-001

Display bezel 517733–001

Display back cover, Espresso Black 517734–001

Display back cover, Moonlight White 517735–001

Webcam/microphone module 517736–001

Webcam/microphone cable 517741–001

Display brackets 517737–001

Display hinges 517738–001

Display hinge covers 517739–001

Display cable 517740–001

Display screw kit 517743–001

Antennas 517760-001

(2) Keyboard (includes keyboard cable)

Belgium 506782-A41

Brazil 506782-201

Denmark, Norway, and Sweden 506782-DH1

France 506782-051

French Canada 506782-121

Germany 506782-041

Greece 506782-151

Italy 506782-061

Japan 506782-291

Latin America 506782-161

The Netherlands 506782-B31

Portugal 506782-131

Russia 506782-251

Saudi Arabia 506782-171

South Korea 506782-AD1

Espresso Black Keyboards

Spain 506782-071

Switzerland 506782-111

Taiwan 506782-AB1

Computer major components 17

Item Description Spare part number

Thailand 506782-281

Turkey 506782-141

The United Kingdom 506782-031

The United States 506782-001

Moonlight White Keyboards

Belgium 517584-A41

Brazil 517584-201

Denmark, Norway, and Sweden 517584-DH1

France 517584-051

French Canada 517584-121

Germany 517584-041

Greece 517584-151

Italy 517854-061

Japan 517854-291

Latin America 517584-161

The Netherlands 517584-B31

Portugal 517584-131

Russia 517584-251

Saudi Arabia 517584-171

South Korea 517584-AD1

Spain 517584-071

Switzerland 517584-111

Taiwan 517584-AB1

Thailand 517584-281

Turkey 517584-141

The United Kingdom 517584-031

The United States 517584-001

(3) Top cover (includes TouchPad, TouchPad cable, and TouchPad buttons)

Top cover, Moonlight White 519533-001

(4) Thermal module

Top cover, Espresso Black 517745-001

Thermal module, UMA (heat sink) 517746–001

Thermal module, discrete (heat sink) 517747–001

(5) Fan 517749–001

18 Chapter 3 Illustrated parts catalog

Item Description Spare part number

Cable Kit (not illustrated) (includes Bluetooth® cable, power cable, RJ-45 cable, and

USB cable)

NOTE: See Cable Kit on page 23 for more Cable Kit spare part information.

(6) Bluetooth® connector cable (included in the Cable Kit, spare part number 517757–001.

(7) RJ-45 connector cable (included in the Cable Kit, spare part number 517757–001.

(8) USB connector cable (included in the Cable Kit, spare part number 517757–001.

(9) System board (includes embedded AMD Athlon™ processor and replacement thermal material)

With discrete graphics subsystem memory (ATI Mobility Radeon HD 3410 with 512MB

(10) RTC Battery 517759–001

(11) Speaker (includes speaker cable) 517754–001

(12) Battery

Cable Kit on page 23 for more information.)

See

Cable Kit on page 23 for more information.)

See

With UMA graphics subsystem memory (ATI Radeon X1250 with 64MB) 506762–001

of dedicated video memory)

Battery, 4-cell, 32-Wh, 2.8-Ah Li-on

●

Battery, 6-cell, 55-Wh, 2.55-Ah, Li-on

●

517757-001

506763–001

506780–001

506781–001

Battery cover (not illustrated) 517744–001

(13) Base enclosure (includes 4 rubber feet)

(14) WLAN module:

For use with system boards with UMA graphics subsystem memory

●

For use with system boards with discrete graphics subsystem memory

●

Broadcom 4312 802.11b/g WLAN module:

For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands,

●

Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

517752–001

517753–001

504593–001

Computer major components 19

Item Description Spare part number

Broadcom 4322 802.11a/b/g/n WLAN module:

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,

●

Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

504593–002

For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands,

●

Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,

●

504664-001

504664-002

20 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(15) WLAN module compartment cover (included in access doors, spare part number 517748-001) See Access doors

on page 22 for more spare part information.

(16) Hard drive bay cover (included in access doors, spare part number 517748-001) See Access doors on page 22

for more spare part information.

(17) Memory module compartment cover (included in access doors, spare part number 517748-001) See Access

doors on page 22 for more spare part information.

(18) Memory module (800-MHz/667-MHz, PC2-5300, 1-DIMM)

2048-MB memory module for use only with computer models equipped with AMD

1024-MB memory module for use only with computer models equipped with AMD

(19) WWAN module 483377–002

(20) Hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators)

320-GB, 5400-rpm 506775-001

250-GB, 5400-rpm 506774-001

160-GB, 5400-rpm 506773-001

Hard Drive Hardware Kit (not illustrated, includes left and right bracket rails, connector

Access doors (not illustrated, includes WLAN compartment cover, memory module

Rubber Kit (not illustrated, contains 4 base enclosure rubber feet and 2 display bezel

4096-MB memory module for use only with computer models equipped with AMD processors

processors

500-GB, 5400-rpm 506776-001

cable, Mylar cover with tab, and 4 rubber isolators)

compartment cover, and hard drive bay cover)

NOTE: See

screw covers)

Access doors on page 22 for more spare part information.

517588-001

506772-001

506771-001

506777-001

517748-001

517761-001

Computer major components 21

Access doors

Item Description Spare part number

Access doors 517748-001

(1) WLAN module compartment cover (includes 1 captive screw, secured by a C-clip)

(2) Hard drive bay cover (includes 2 captive screws, secured by C-clips)

(3) Memory module compartment cover (includes 1 captive screw, secured by a C-clip)

22 Chapter 3 Illustrated parts catalog

Cable Kit

Item Description Spare part number

Cable Kit 517757-001

(1) Power connector cable

(2) Bluetooth module cable

(3) USB cable

(4) RJ-45 cable (includes RJ-45 jack)

Cable Kit 23

Mass storage devices

Item Description Spare part number

(1) Hard drives (include left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators)

320-GB, 5400-rpm 506775-001

250-GB, 5400-rpm 506774-001

160-GB, 5400-rpm 506773-001

Hard Drive Hardware Kit (not illustrated, includes left and right bracket rails,

(2) External Optical drives (include front bezel and bracket)

DVD±RW SuperMulti Double-Layer Combo Drive with LightScribe 506778-001

500-GB, 5400-rpm 506776-001

506777-001

connector cable, Mylar cover with tab, and 4 rubber isolators)

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive 506779-001

24 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Description Spare part number

65-W AC adapter 417220-001

Wired headset with volume control 371693-003

Power cords

Argentina 490371-D01

Australia and New Zealand 490371-011

Belgium, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden

Brazil 490371-201

Canada, French Canada, Latin America, Thailand, and the United States 490371-001

Denmark 490371-081

India 490371-D61

Israel 490371-BB1

Italy 490371-061

South Africa 490371-AR1

South Korea 490371-AD1

Switzerland 490371-111

Taiwan 490371-AB1

The United Kingdom and Singapore 490371-031

Screw Kit

Phillips PM2.5x10.0 screw

●

Phillips PM2.5×9.0 screw

●

Phillips PM2.5×6.0 screw

●

490371-021

517762-001

Phillips PM2.5×6.0 captive screw

●

Phillips PM2.5x5.0 screw

●

Phillips PM2.5×4.0 screw

●

Phillips PM2.0×10.0 captive screw

●

Phillips PM2.0x3.0 screw

●

Phillips PM2.0x3.0 broadhead screw

●

Phillips PM2.0x5.0 screw

●

Phillips PM2.0×4.0 screw

●

Miscellaneous parts 25

Sequential part number listing

Spare part number

371693-003 Wired headset with volume control

417220-001 65-W AC adapter

483113–001 Bluetooth module for use only with computer models equipped with AMD processors (does not include a

483377-002 WWAN module

490371-001 Power cord for use in Canada, French Canada, Latin America, Thailand, and the United States

490371-011 Power cord for use in Australia and New Zealand

490371-021 Power cord for use in Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway,

490371-031 Power cord for use in the United Kingdom and Hong Kong

490371-061 Power cord for use in Italy

490371-081 Power cord for use in Denmark

490371-111 Power cord for use in Switzerland

490371-201 Power cord for use in Brazil

Description

Bluetooth module cable)

NOTE: The Bluetooth module cable is included in the Cable Kit, spare part number 517757-001.

Portugal, Spain, and Sweden

490371-AB1 Power cord for use in Taiwan

490371-AD1 Power cord for use in South Korea

490371-AR1 Power cord for use in South Africa

490371-BB1 Power cord for use in Israel

490371-D01 Power cord for use in Argentina

490371-D61 Power cord for use in India

504593-001 Broadcom 4312 802.11b/g WLAN module for use only with computer models equipped with AMD

processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

26 Chapter 3 Illustrated parts catalog

Spare part number

Description

504593-002 Broadcom 4312 802.11b/g WLAN module for use only with computer models equipped with AMD

504664-001 Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD

504664-002 Broadcom 4322 802.11a/b/g/n WLAN module for use only with computer models equipped with AMD

processors in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

processors in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

506762-001 System board with embedded AMD Athlon processor, MV-40, 1.6GHz, and UMA subsystem graphics

memory

506763-001 System board with embedded AMD Athlon processor, MV-40, 1.6GHz, and discrete subsystem graphics

memory

506769-001 12.1-inch WXGA BrightView display panel with webcam and 1 microphone

506771-001 1024-MB memory module (PC2-5300, 1 DIMM)

506772-001 2048-MB memory module (PC2-5300, 1 DIMM)

Sequential part number listing 27

Spare part number

Description

506773-001 160-GB, 5400-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,

506774-001 250-GB, 5400-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,

506775-001 320-GB, 5400-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,

506776-001 500-GB, 5400-rpm hard drive (includes left and right bracket rails, connector cable, Mylar cover with tab,

506777-001 Hard drive Hardware Kit (Includes left and right bracket rails, connector cable, Mylar cover with tab, and

506778-001 External DVD±RW SuperMulti Double-Layer Combo Drive with LightScribe

506779-001 External Blu-ray ROM with LightScribe DVD±R/RW SuperMulti DL Drive

506780-001 4-cell Battery, 32-Wh. 2.80-Ah Li-on

506781-001 6-cell Battery, 55-Wh, 2.55-Ah Li-on

506782-001 Espresso Black keyboard for use in the United States

506782-031 Espresso Black keyboard for use in the United Kingdom

506782-041 Espresso Black keyboard for use in Germany

506782-051 Espresso Black keyboard for use in France

and 4 rubber isolators)

4 rubber isolators)

506782-061 Espresso Black keyboard for use in Italy

506782-071 Espresso Black keyboard for use in Spain

506782-111 Espresso Black keyboard for use in Switzerland

506782-121 Espresso Black keyboard for use in French Canada

506782-131 Espresso Black keyboard for use in Portugal

506782-141 Espresso Black keyboard for use in Turkey

506782-151 Espresso Black keyboard for use in Greece

506782-161 Espresso Black keyboard for use in Latin America

506782-171 Espresso Black keyboard for use in Saudi Arabia

506782-201 Espresso Black keyboard for use in Brazil

506782-251 Espresso Black keyboard for use in Russia

506782-281 Espresso Black keyboard for use in Thailand

506782-291 Espresso Black keyboard for use in Japan

506782-A41 Espresso Black keyboard for use in Belgium

506782-AB1 Espresso Black keyboard for use in Taiwan

506782-AD1 Espresso Black keyboard for use in South Korea

506782-B31 Espresso Black keyboard for use in The Netherlands

506782-DH1 Espresso Black keyboard for use in Denmark, Norway, and Sweden

28 Chapter 3 Illustrated parts catalog

Spare part number

517584-001 Moonlight White keyboard for use in the United States

517584-031 Moonlight White keyboard for use in the United Kingdom

517584-041 Moonlight White keyboard for use in Germany

517584-051 Moonlight White keyboard for use in France

517584-061 Moonlight White keyboard for use in Italy

517584-071 Moonlight White keyboard for use in Spain

517584-111 Moonlight White keyboard for use in Switzerland

517584-121 Moonlight White keyboard for use in French Canada

517584-131 Moonlight White keyboard for use in Portugal

517584-141 Moonlight White keyboard for use in Turkey

517584-151 Moonlight White keyboard for use in Greece

517584-161 Moonlight White keyboard for use in Latin America

517584-171 Moonlight White keyboard for use in Saudi Arabia

517584-201 Moonlight White keyboard for use in Brazil

517584-251 Moonlight White keyboard for use in Russia

Description

517584-281 Moonlight White keyboard for use in Thailand

517584-291 Moonlight White keyboard for use in Japan

517584-A41 Moonlight White keyboard for use in Belgium

517584-AB1 Moonlight White keyboard for use in Taiwan

517584-AD1 Moonlight White keyboard for use in South Korea

517584-B31 Moonlight White keyboard for use in The Netherlands

517584-DH1 Moonlight White keyboard for use in Denmark, Norway, and Sweden

517587-001 12.1-inch WXGA BrightView Display Panel with webcam and 1 microphone, Moonlight White

517588-001 4096-MB memory module (800-MHz/667-MHz, PC2-5300, 1-DIMM)

517733-001 Display bezel

517734-001 Display back cover, Espresso Black

517735-001 Display back cover, Moonlight White

517736-001 Webcam/microphone module

517737-001 Display brackets

517738-001 Display hinges

517739-001 Display hinge covers

517740-001 Display cable

517741-001 Webcam/microphone cable

517742-001 12.1-inch WXGA BrightView raw display panel

Sequential part number listing 29

Spare part number

517743-001 Display screw kit

517744-001 Battery cover

517745-001 Top cover, Espresso Black (includes TouchPad, TouchPad cable, and TouchPad buttons)

517746-001 Thermal module, UMA (includes heat sink and thermal material)

517747-001 Thermal module, discrete (includes heat sink and thermal material)

517748-001 Access doors (includes digital media slot bezel, WLAN module compartment cover, memory module

517749-001 Fan

517752-01 Base enclosure for use with system boards with UMA graphics subsystem memory

517753-001 Base enclosure for use with system boards with discrete graphics subsystem memory

517754-001 Speaker

517756-001 Power switch board

517757-001 Cable Kit

517758-001 DC in cable

517759-001 RTC battery

Description

compartment cover, hard drive bay cover)

517760-001 Antennas

517761-001 Rubber Kit (includes 4 base enclosure rubber feet and 2 display bezel screw covers)

517762-001 Screw Kit

519533-001 Top cover, Moonlight White (includes TouchPad, TouchPad buttons, and TouchPad cable)

30 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Flat-bladed screwdriver

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Preliminary replacement requirements 31

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

32 Chapter 4 Removal and replacement procedures

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements 33

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive

●

foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools

●

and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe

●

materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

●

Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

●

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

●

34 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps

●

with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

●

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 35

Unknown user password

If the computer you are servicing has an unknown user password, follow these steps to clear the password.

NOTE: These steps also clear CMOS.

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the RTC battery (see

6. Wait approximately 10 seconds.

7. Replace the RTC battery and reassemble the computer.

8. Connect AC power to the computer. Do not reinsert any batteries at this time.

9. Turn on the computer.

All passwords and all CMOS settings have been cleared.

Battery on page 39).

RTC battery on page 66).

36 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 91 screws, in 8 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Model description: This is the alphanumeric identifier needed to locate documents, drivers, and support for the computer.

(5) Warranty period: This number describes the duration of the warranty period for the computer.

Component replacement procedures 37

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 517761-001. Two rectangular rubber feet attach to the back edge of the base enclosure, and two square rubber feet attach to the front edge of the base enclosure in the locations illustrated below.

38 Chapter 4 Removal and replacement procedures

Battery

Description Spare part number

6-cell, 55-Wh, 2.55-Ah Li-ion battery 506781-001

4-cell, 32-Wh, 2.80-Ah Li-ion battery 506780-001

Battery cover 517744-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface.

2. On the battery pack, slide the right battery release latch to the left (1), then slide the left battery

release latch to the right (2) and hold it.

3. Slide the battery pack (3) away from the computer.

To insert the battery, insert the rear edge of the battery into the battery bay and push in until it is seated. The battery release latches automatically lock the battery into place.

Component replacement procedures 39

Hard drive

NOTE: The hard drive spare part kit includes left and right bracket rails, a connector cable, Mylar cover

with tab, and 4 rubber isolators.

Description Spare part number

500-GB, 5400-rpm 506776-001

320-GB, 5400-rpm 506775-001

250-GB, 5400-rpm 506774-001

160-GB, 5400-rpm 506773-001

Hard Drive Hardware Kit (includes left and right bracket rails, connector cable, Mylar cover with tab, and 4 rubber isolators)

506777-001

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

Remove the hard drive:

1. Position the computer upside down with the front toward you.

2. Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the hard drive bay cover to the

computer.

40 Chapter 4 Removal and replacement procedures

3. Lift the right side of the hard drive bay cover (2), swing it up and to the left, and remove the

cover (3). The hard drive bay cover is included in the Access doors, spare part number 517748-001.

4. Remove the three Phillips PM2.5x4.0 screws (1), and the one Phillips PM2.5x7.0 screw (2) that

secure the hard drive to the computer.

WARNING! Be sure to replace the 7.0-mm screw in the correct location as indicated below. If it

is accidentally screwed into one of the 4.0-mm screw locations, it imay damage the computer.

5. Use the Mylar tab to slide the hard drive to the left to disconnect it from the system board (3), and

then lift the hard drive up on the right and remove it from the hard drive bay (4).

6. If it is necessary to replace the hard drive bracket or any of the hard drive bracket components,

remove the two Phillips PM3.0x4.0 screws (1) from each side of the hard drive.

Component replacement procedures 41

7. Lift the bracket (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

42 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number

4096-MB 517588-001

2048-MB 506772-001

1024-MB 506771-001

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

Remove the memory module:

1. Position the computer upside down with the front toward you.

2. Loosen the two Phillips PM2.5×6.0 captive screws (1) that secure the memory module

compartment cover to the computer.

3. Lift the front edge of the cover, swing it up and to the left (2), and remove the cover (3). The memory

module compartment cover is included in the Access doors, spare part number 517748-001.

4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 43

5. Remove the module (2) by pulling it away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

Reverse this procedure to install the memory module.

44 Chapter 4 Removal and replacement procedures

WWAN module

Description Spare part number

WWAN module 483377-002

Before removing the WWAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

Remove the WWAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1. Position the computer upside down with the front toward you.

2. Loosen the two Phillips PM2.5x6.0 captive screws (1) that secure the memory module

compartment cover to the computer.

3. Lift the front edge of the cover, swing it up and to the left (2), and remove the cover (3). The memory

module compartment cover is included in Access doors, spare part number 517748-001.

4. Disconnect the WWAN antenna cables (1) from the WWAN module.

Component replacement procedures 45

NOTE: The blue WWAN antenna cable connects to the “Aux” terminal. The red WWAN antenna

cable connects to the “Main” terminal.

5. Remove the two Phillips PM2.5x4.0 screws (2) that secure the WWAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

6. Remove the WWAN module (3) by pulling it away from the slot at an angle.

NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion into the

WWAN module slot.

Reverse this procedure to install the WWAN module.

46 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

Broadcom 4322 802.11a/b/g/n WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

Broadcom 4322 802.11a/b/g/n WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Broadcom BCM4312 802.11b/g WLAN module for use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands, Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands, and the United States

504664-001

504664-002

504593-001

Broadcom BCM4312 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

Before removing the WLAN module, follow these steps:

504593-002

Component replacement procedures 47

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

Remove the WLAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

1. Position the computer upside down with the front toward you.

2. Loosen the Phillips PM2.5x6.0 captive screw (1) that secures the WLAN module compartment

cover to the computer.

3. Lift the edge of the cover, swing it up and to the left (2), and remove the cover (3). The WLAN

module compartment cover is included in Access doors, spare part number 517748-001.

4. Disconnect the WLAN antenna cables (1) from the WLAN module.

NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The

white WLAN antenna cable is connected to the WLAN module “Aux” terminal.

5. Remove the two Phillips PM2.5×4.0 screws (2) that secure the WLAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

48 Chapter 4 Removal and replacement procedures

6. Remove the WLAN module (3) by pulling it away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the WLAN

module slot.

Reverse this procedure to install a WLAN module.

Component replacement procedures 49

Keyboard

Keyboards—Espresso Black

For use in country or region

Belgium 506782-A41 Portugal 506782-131

Brazil 506782-201 Russia 506782-251

Denmark, Norway, and Sweden

France 506782-051 South Korea 506782-AD1

French Canada 506782-121 Spain 506782-071

Germany 506782-041 Switzerland 506782-111

Greece 5067820-151 Taiwan 506782-AB1

Italy 506782-061 Thailand 506782-281

Japan 506782-291 Turkey 506782-141

Latin America 506782-161 The United Kingdom 506782-031

The Netherlands 506782-B31 The United States 506782-001

Keyboards—Moonlight White

For use in country or region Spare part number For use in country or region Spare part number

Spare part number For use in country or region Spare part number

506782-DH1 Saudi Arabia 506782-171

Belgium 517584-A41 Portugal 517584-131

Brazil 517584–201 Russia 517584-251

Denmark, Norway, and Sweden

France 517584-051 South Korea 517584-AD1

French Canada 517584-121 Spain 517584-071

Germany 517584-041 Switzerland 517584-111

Greece 517584-151 Taiwan 517584-AB1

Italy 517584-061 Thailand 517584-281

Japan 517584-291 Turkey 517584-141

Latin America 517584-161 The United Kingdom 517584-031

The Netherlands 517584-B31 The United States 517584-001

517584-DH1 Saudi Arabia 517584-171

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

50 Chapter 4 Removal and replacement procedures

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

5. Remove the following components:

a. Hard drive (see

b. Memory module (see

c. WWAN module (see

d. WLAN module (see

Hard drive on page 40)

Memory module on page 43)

WWAN module on page 45)

WLAN module on page 47)

Remove the keyboard:

1. Turn the computer upside down with the front toward you.

2. Remove one Phillips PM2.5×10.0 screw located in the memory module compartment, and one

Phillips PM2.5×10.0 screw located in the WLAN compartment. The screw locations are identified by keyboard icons.

3. Turn the computer display-side up, with the front toward you.

4. Open the computer as far as possible.

5. Lift the rear edge of the keyboard (1) until it rests at an angle.

Component replacement procedures 51

6. Slide the keyboard (2) back until the keyboard connector on the system board is accessible.

7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is connected and

disconnect the cable (2) from the system board.

8. Remove the keyboard.

Reverse this procedure to install the keyboard.

52 Chapter 4 Removal and replacement procedures

Top cover

Description Spare part number

Top cover with TouchPad, TouchPad cable, and TouchPad buttons, Espresso Black 517745-001

Top cover with TouchPad, TouchPad cable, and TouchPad buttons, Moonlight White 519533-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

5. Remove the following components:

a. Hard drive (see

b. Memory module (see

c. WWAN module (see

d. WLAN module (see

e. Keyboard (see

Hard drive on page 40)

Memory module on page 43)

WWAN module on page 45)

WLAN module on page 47)

Keyboard on page 50)

Remove the top cover:

1. Turn the computer upside down, with the front toward you.

2. Remove the two Phillips PM2.5x9.0 screws (1) and the four Phillips PM2.0×5.0 screws (2) that

secure the top cover to the computer.

3. Turn the computer right-side up, with the front toward you.

Component replacement procedures 53

4. Release the ZIF connector (1), and disconnect the TouchPad cable (2) from the system board.

5. Remove the five Phillips PM2.5x5.0 screws (1) that secure the top cover to the computer.

6. Lift the rear edge (2) of the top cover until it rests at an angle.

7. Remove the top cover (3) by lifting it up from the back and sliding it out.

Reverse this procedure to install the top cover.

54 Chapter 4 Removal and replacement procedures

Fan

Description Spare part number

Fan 517749-001

Before removing the fan, follow these steps:

1. Shut down the computer. If you are unsure whether is off or in Hibernation, turn the computer on,

and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

5. Remove the following components:

a. Hard drive (see

b. Memory module (see

c. WWAN module (see

d. WLAN module (see

e. Keyboard (see

f. Top cover (see

Hard drive on page 40)

Memory module on page 43)

WWAN module on page 45)

WLAN module on page 47)

Keyboard on page 50)

Top cover on page 53)

Remove the fan:

1. Remove the three Phillips PM2.0x5.0 screws (1) that secure the fan to the base enclosure.

2. Disconnect the fan cable (2) from the system board.

Component replacement procedures 55

3. Lift the fan (3) up from the base enclosure.

Reverse this procedure to install the fan.

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side

of the computer.

The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill on the left side of the computer.

56 Chapter 4 Removal and replacement procedures

Bluetooth module

NOTE: The Bluetooth module spare part kits do not include a Bluetooth module cable. The Bluetooth

module cable is available in the Cable Kit, spare part number 517757-001.

Description Spare part number

Bluetooth module 483113-001

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

Battery on page 39).

5. Remove the following components:

a. Hard drive (see

b. Memory module (see

c. WWAN module (see

d. WLAN module (see

e. Keyboard (see

f. Top cover (see

g. Fan (see

Hard drive on page 40)

Memory module on page 43)

WWAN module on page 45)

WLAN module on page 47)

Keyboard on page 50)

Top cover on page 53)

Fan on page 55)

Remove the Bluetooth module:

1. Remove the Phillips PM2.0×3.0 screw (1) that secures the Bluetooth module to the base enclosure.

2. Disconnect the Bluetooth module cable (2) from the system board.

Component replacement procedures 57

3. Remove the Bluetooth module (3) from the base enclosure.

Reverse this procedure to install the Bluetooth module.

58 Chapter 4 Removal and replacement procedures

System board

NOTE: All system board spare kits include replacement thermal material.

Description Spare part number

With embedded processor, MV40, 1.6-Ghz, RX781 Northbridge and ATI-M82-S discrete graphics subsystem memory

With embedded processor, MV40, 1.6-Ghz, RS780 Northbridge and ATI-M UMA graphics subsystem memory

506763-001

506762-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

5. Remove the following components:

a. Hard drive (see

b. Memory module (see

c. WWAN module (see

Hard drive on page 40)

Memory module on page 43)

WWAN module on page 45)

d. WLAN module (see

e. Keyboard (see

f. Top cover (see

g. Fan (see

Fan on page 55)

h. Bluetooth module (see

WLAN module on page 47)

Keyboard on page 50)

Top cover on page 53)

Bluetooth module on page 57)

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

RTC battery (see

●

Memory module (see

●

WWAN module (see

●

WLAN module (see

●

Fan (see

●

Heat sink (see

●

Fan on page 55)

RTC battery on page 66)

Memory module on page 43)

WWAN module on page 45)

Bluetooth module on page 57)

System board on page 59)

Component replacement procedures 59

Remove the system board:

1. Disconnect the following cables from the system board:

(1) Speaker cable

(2) Camera microphone cable

(3) Power connector cable

(4) RJ-45 cable

2. Turn the computer upside down and disconnect the display panel cable located in the WLAN

compartment.

3. Turn the computer right-side up.

60 Chapter 4 Removal and replacement procedures

4. Remove the five Phillips PM2.0×5.0 screws that secure the system board to the base enclosure.

5. Remove the two PM2.0x3.0 screws (1) from the power switch board on the top, right side of the

computer.

6. Disconnect the audio-infrared cable (2) from the power switch board.

7. Lift the power switch board (3) up from the base enclosure. The power switch board is available

using spare part number 517756-001.

Component replacement procedures 61

8. Remove seven PM2.0x5.0 screws from the silver metal trim surrounding the base enclosure as

illustrated below.

9. Pull the left side of the metal trim away from the computer (1), lift the system board up on the left

side at an angle (2), and remove it from the base enclosure (3).

Reverse this procedure to install the system board.

62 Chapter 4 Removal and replacement procedures

Speaker assembly

Description Spare part number

Speaker assembly 517754-001

Before removing the speaker assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

5. Remove the following components:

a. Hard drive (see

b. Memory module (see

c. WWAN module (see

d. WLAN module (see

e. Keyboard (see

f. Top cover (see

g. Fan (see

h. System board (see

Hard drive on page 40)

Memory module on page 43)

WWAN module on page 45)

WLAN module on page 47)

Keyboard on page 50)

Top cover on page 53)

Fan on page 55)

System board on page 59)

Remove the speaker assembly:

1. Remove the two PM2.5x4.0 screws (1) that secure the speaker to the base enclosure.

Component replacement procedures 63

2. Remove the speaker assembly (2).

Reverse this procedure to install the speaker assembly.

LED board

NOTE: The LED board is included with the base enclosure. For information on the base enclosure

with a UMA heat sink, see spare part number 517752-001. For information on the base enclosure with a discrete heat sink, see spare part number 517753-001.

Before removing the LED board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the following components:

a. Hard drive (see

b. Memory module (see

c. WWAN module (see

d. WLAN module (see

e. Keyboard (see

Battery on page 39).

Hard drive on page 40)

Memory module on page 43)

WWAN module on page 45)

WLAN module on page 47)

Keyboard on page 50)

f. Top cover (see

g. Fan (see

64 Chapter 4 Removal and replacement procedures

Top cover on page 53)

Fan on page 55)

h. System board (see System board on page 59)

i. Speaker assembly (see

Speaker assembly on page 63)

Remove the LED board:

1. Remove the two PM2.0x5.0 screws (1) that secure the LED board to the base enclosure.

2. Lift the LED board up (2) and out of the base enclosure.

Reverse this procedure to install the LED board.

Component replacement procedures 65

RTC battery

NOTE: Removing the AC adapter, battery pack, and RTC battery and leaving them uninstalled for 10

or more seconds causes all passwords and CMOS settings to be cleared.

Description Spare part number

RTC battery 517759-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

5. Remove the following components:

a. Hard drive (see

b. Memory module (see

c. WWAN module (see

d. WLAN module (see

e. Keyboard (see

f. Top cover (see

g. Fan (see

h. System board (see

Hard drive on page 40)

Memory module on page 43)

WWAN module on page 45)

WLAN module on page 47)

Keyboard on page 50)

Top cover on page 53)

Fan on page 55)

System board on page 59)

Remove the RTC battery:

1. Turn the system board upside down.

2. Disconnect the RTC battery cable (1) from the connector on the system board.

66 Chapter 4 Removal and replacement procedures

3. Remove the RTC battery (2) from the socket on the system board.

Reverse this procedure to install the RTC battery. Be sure that the RTC battery is installed with the “+” sign facing up.

Component replacement procedures 67

Display assembly

NOTE: The display assembly includes a webcam, a microphone, and 2 wireless antenna transceivers

and cables.

Description Spare part number

12.1-inch WXGA+ BrightView display assembly, Espresso Black 506769-001

12.1-inch WXGA+ BrightView display assembly, Moonlight White 517587-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

5. Remove the following components:

a. Hard drive (see

b. Memory module (see

c. WWAN module (see

d. WLAN module (see

e. Keyboard (see

f. Top cover (see

g. Fan (see

h. System board (see

i. Speaker assembly (see

Hard drive on page 40)

Memory module on page 43)

WWAN module on page 45)

WLAN module on page 47)

Keyboard on page 50)

Top cover on page 53)

Fan on page 55)

System board on page 59)

Speaker assembly on page 63)

Remove the display assembly:

1. Open the computer display as far as possible.

CAUTION: Support the display assembly when removing the following screws. Failure to support

the display assembly can result in damage to the display assembly and other computer components.

2. Remove the two Phillips PM2.0×5.0 screws (1) from each hinge that secures the display assembly

to the computer. Each hinge also secures a grounding strap.

3. Disconnect the display panel cable ground loops (2).

68 Chapter 4 Removal and replacement procedures

4. Remove the display assembly (3).

5. If it is necessary to replace the display bezel or any of the display assembly internal components,

remove the following screw covers and screws:

(1) Two rubber screw covers on the display bezel bottom edge. The display rubber screw covers are included in the Rubber Kit, spare part number 517761-001.

(2) Two Phillips PM2.0×5.0 screws.

6. Flex the inside edges of the bottom edge (1), the left and right sides (2), and the top edge (3) of

the display bezel until the bezel disengages from the display enclosure.

Component replacement procedures 69

7. Remove the display bezel (4). The display bezel is available using spare part number

517733-001.

8. If it is necessary to replace the display hinges, remove the two Phillips PM2.0x5.0 screws (1) and

the four Phillips PM 2.5x4.0 screws (2) that secure the hinges to the display panel.

9. Remove the display hinges (3). The display hinges are available in the Display Hinge Kit, spare

part number 517738-001. The display hinge screws are available in the Display Screw Kit, spare part number 517743-001.

70 Chapter 4 Removal and replacement procedures

10. If it is necessary to replace the hinge covers, remove the four Phillips PM2.0x3.0 broadhead

screws (1) that secure the covers to the hinges, then remove the hinge covers (2).

11. If it is necessary to replace the display panel, remove the four Phillips PM2.5×4.0 screws (1) that

secure the display panel to the display enclosure.

12. Remove the display panel (2). The display panel is available using spare part number 517742-001

(WXGA BrightView display panel).

Reverse this procedure to reassemble and install the display assembly.

Component replacement procedures 71

Webcam/microphone module

NOTE: If it has been determined that the webcam/microphone module is the component that must be

replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the webcam/microphone module. For information on replacing the display assembly and other display assembly internal components, see

on page 68.

Description Spare part number

Webcam/microphone module (includes double-sided tape) 517736-001

Before removing the webcam/microphone module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Display assembly

4. Remove the battery (see

Battery on page 39).

Remove the webcam/microphone module:

1. Turn the computer display-side up, with the front toward you.

2. Open the computer as far as possible.

3. Flex the inside edge of the top edge (1) and the left and right upper corners (2) of the display bezel

until the bezel disengages from the display enclosure.

4. Release the display bezel top edge (3) from the display enclosure.

72 Chapter 4 Removal and replacement procedures

5. Release the webcam/microphone module (1) from the display enclosure as far as the webcam/

microphone module cable allows.

6. Disconnect the webcam/microphone module cable (2) from the webcam/microphone module.

7. Remove the webcam/microphone module.

Reverse this procedure to install the webcam/microphone module.

Component replacement procedures 73

Power connector cable

NOTE: The power connector cable is available in the Cable Kit, spare part number 501891-001.

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC Adapter from the computer.

4. Remove the battery (see

5. Remove the following components:

a. Hard drive (see

b. Memory module (see

c. WWAN module (see

d. WLAN module (see

e. Keyboard (see

f. Top cover (see

g. Fan (see

h. System board (see

Remove the power connector cable:

1. Remove the power connector (1) from the clip built into the base enclosure.

Fan on page 55)

Battery on page 39).

Hard drive on page 40).

Memory module on page 43)

WWAN module on page 45)

WLAN module on page 47)

Keyboard on page 50).

Top cover on page 53)

System board on page 59)

74 Chapter 4 Removal and replacement procedures

2. Remove the power connector cable (2) from the routing channel built into the base enclosure.

Reverse this procedure to install the power connector cable.

Component replacement procedures 75

Heat sink

NOTE: The heat sink spare kit includes replacement thermal material.

Description Spare part number

For use only with computer models equipped with discrete graphics subsystem memory 517747-001

For use only with computer models equipped with UMA graphics subsystem memory 517746-001

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the right side

and rear panel of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

computer on, and then shut it down through the operating system.

then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 39).

5. Remove the following components:

a. Hard drive (see

b. Memory module (see

c. WWAN module (see

d. WLAN module (see

e. Keyboard (see

f. Top cover (see

g. Fan (see

h. Bluetooth module (see

i. Power switch board (see

j. System board (see

Hard drive on page 40).

Memory module on page 43)

WWAN module on page 45)

WLAN module on page 47)

Keyboard on page 50)

Top cover on page 53)

Fan on page 55)

Bluetooth module on page 57)

System board on page 59)

System board on page 59).

Remove the heat sink:

76 Chapter 4 Removal and replacement procedures

NOTE: Steps 1 through 3 apply only to computer models equipped with discrete graphics subsystem

memory.

1. Remove the two Phillips PM2.0×40 screws that secure the heat sink assembly to the top of the

system board.

2. Turn the system board upside down and remove the four Phillips PM2.0x4.0 screws (1) that secure

the heat sink assembly to the system board.

3. Remove the heat sink (2).

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to detach it.

NOTE: Steps 4 and 5 apply only to computer models equipped with UMA graphics subsystem

memory.

4. Loosen the three Phillips PM2.0×4.0 screws (1) that secure the heat sink to the system board.

Component replacement procedures 77

5. Remove the heat sink (2).

NOTE: Due to the adhesive quality of the thermal material located between the heat sink and

system board components, it may be necessary to move the heat sink from side to side to detach it.

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the system board (1),

(2), and (3), and the heat sink components (4) each time the heat sink is removed. Thermal paste is

used on the processor and the heat sink section that services it. Thermal pads are used on the Northbridge chip and the section of the heat sink that services it. Replacement thermal material is included with the discrete thermal module kit (spare part number 517747-001) and the discrete memory system board kit (spare part number 506763-001).

The following illustration shows the replacement thermal material locations for computer models equipped with discrete graphics subsystem memory.

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the system board (1)

and (2) , and the heat sink components (3) each time the heat sink is removed. Thermal paste is used on the processor and the heat sink section that services it. Thermal pads are used on the Northbridge chip and the section of the heat sink that services it. Replacement thermal material is included with the UMA thermal module kit, spare part number 517746-001) and the UMA memory system board (spare part number 506762-001), spare part kits.

78 Chapter 4 Removal and replacement procedures

The following illustration shows the replacement thermal material locations for computer models equipped with UMA graphics subsystem memory.

Reverse this procedure to install the heat sink assembly.

Component replacement procedures 79

5 Setup Utility

Starting the Setup Utility

The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows® operating system is not working.

NOTE: The fingerprint reader (select models only) cannot be used to access the Setup Utility.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start the Setup Utility:

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for



Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press esc.

2. When the Startup Menu is displayed, press f10.

80 Chapter 5 Setup Utility

Using the Setup Utility

Changing the language of the Setup Utility

The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

Your change goes into effect immediately.

Navigating and selecting in the Setup Utility

Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.

To choose a menu or a menu item, use the arrow keys.

●

To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the

●

arrow keys or f5 or f6.

To select an item, press enter.

●

To close a text box or return to the menu display, press esc.

●

To display additional navigation and selection information while the Setup Utility is open, press

●

f1.

Using the Setup Utility 81

Displaying system information

The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Restoring default settings in the Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.

1. Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.

3. When the Setup Confirmation is displayed, press enter.

4. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

The Setup Utility default settings go into effect when the computer restarts.

NOTE: Your password, security, and language settings are not changed when you restore the factory

default settings.

Exiting the Setup Utility

You can exit the Setup Utility with or without saving changes.

To exit the Setup Utility and save your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter.

To exit the Setup Utility without saving your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

82 Chapter 5 Setup Utility

After either choice, the computer restarts in Windows.

Using the Setup Utility 83

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by

your computer.

Main menu

Select To do this

System information

Security menu

Select To do this

Administrator password Enter, change, or delete an administrator password.

Power-On Password Enter, change, or delete a power-on password.

System Configuration menu

Select To do this

Language Support Change the Setup Utility language.

Button Sound (select models only) Enable/disable the capacitive button tapping sound.

Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology.

View and change the system time and date.

●

View identification information about the computer.

●

View specification information about the processor, memory size,

●

system BIOS, and keyboard controller version (select models only).

Processor C6 State (select models only) Enable/disable the processor C6 sleep state.

LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves power when

Card Reader/1394 Power Saving (select models only)

84 Chapter 5 Setup Utility

the computer is in DC mode.

Enable/disable Card Reader/1394 Power Saving.

Select To do this

Fan Always On Enabled/disable Fan Always On. When enabled, the computer fan will

always be on.

Boot Options Set the following boot options:

f9 and f10 Delay (sec.)―Set the delay for the f9 and f10 functions

●

of the Setup Utility in intervals of 5 seconds each (0, 5, 10, 15, 20).

CD-ROM boot―Enable/disable boot from CD-ROM.

●

Floppy boot―Enable/disable boot from diskette.

●

Internal Network Adapter boot―Enable/disable boot from Internal

●

Network Adapter.

Boot Order―Set the boot order for:

●

USB Floppy

◦

Internal CD/DVD ROM drive

◦

USB CD/DVD ROM drive

◦

Hard drive

◦

USB Diskette on Key

◦

USB Hard drive

◦

Diagnostics menu

Select To do this

Hard Disk Self Test Run a comprehensive self-test on the hard drive.

Secondary Hard Disk Self Test (select models only)

Memory Test Run a diagnostic test on the system memory.

Network adapter

◦

NOTE: On models with two hard drives, this menu option is called the

Primary Hard Disk Self Test.

Run a comprehensive self-test on a secondary hard drive.

Setup Utility menus 85

6 Specifications

Computer specifications

Metric U.S.

Dimensions

Width

Depth 24.0 cm 9.45 in

Height (front to back) 2.37 to 3.23 cm 0.93 to 1.27 in

Weight (with hard drive, and 6-cell battery)

Second hard drive adds: 0.13 kg 0.28 lbs

Camera adds: 0.009 kg 0.02 lbs

Input power

Operating voltage

Operating current 3.5 A or 4.74 A

Temperature

Operating (not writing to optical disc)

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity

Operating

Nonoperating 5% to 95%

29.2 cm 11.50 in

1.79 kg 3.94 lbs

18.5 V dc @ 3.5 A - 65 W

0°C to 35°C 32°F to 95°F

10% to 90%

Maximum altitude (unpressurized)

Operating

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this

range of temperatures.

86 Chapter 6 Specifications

-15 m to 3,048 m -50 ft to 10,000 ft

12.1-inch WXGA display specifications

Metric U.S.

Dimensions

Height

Width 16.3 cm 6.43 in

Diagonal 30.7 cm 12.1 in

Number of colors Up to 16.8 million

Contrast ratio 500:1

Brightness 150 nits typical

Pitch resolution

Pitch

Format 1280 × 800

Configuration RGB vertical stripe

Backlight LED lit

Character display 80 × 25

Total power consumption 4.5 W

Viewing angle +/-45° horizontal, +/–35° vertical typical

26.1 cm 10.0 in

0.204 × 0.204 mm

12.1-inch WXGA display specifications 87

Hard drive specifications

500-GB* 320-GB* 250-GB* 160-GB*

Dimensions

Height

Width 70 mm 70 mm 70 mm 70 mm

Weight 101 g 101 g 101 g 101 g

Interface type SATA SATA SATA SATA

Transfer rate

Synchronous (maximum)

Security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track

Average 13 ms 13 ms 13 ms 13 ms

Maximum 24 ms 24 ms 24 ms 24 ms

Logical blocks 976,773,168 625,141,400 488,397,168 312,581,808

Disc rotational speed 5400-rpm 5400-rpm 5400-rpm 5400-rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

9.5 mm 9.5 mm 9.5 mm 9.5 mm

100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec

3 ms 3 ms 3 ms 3 ms

88 Chapter 6 Specifications

Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications

Applicable disc Read: Write:

CD-DA, CD+(E)G, CD-MIDI, CDTEXT,

CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CDR, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, HDROM (Single Layer), HD-ROM (Dual Layer), HD DVD-R, HD DVD-R for Dual Layer, HD DVD-RW

Access time

Random 170 ms 170 ms 230 ms

Cache buffer 8 MB

Data transfer rate

24X CD-ROM

8X DVD 10,800 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8X DVD+R 10,800 KB/sec

CD DVD HD

3,600 KB/sec

CD-R and CD-RW DVD+R, DVD+R(9), DVD+RW, DVD-R, DVD-R(9),DVD-RW, DVD-RAM

4X DVD+RW 5,400 KB/sec

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

1X BD-ROM 4,500 KB/sec

1X BD-R read 4,500 KB/sec

1X BD-RE read 4,500 KB/sec

Transfer mode Multiword DMA Mode

Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications 89

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications

Applicable disc Read:

CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (PhotoCD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CDR, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM

Access time CD DVD

Random < 175 ms < 230 ms

Cache buffer 2 MB

Data transfer rate

24X CD-ROM

8X DVD 10,800 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8X DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

3,600 KB/sec

Write:

CD-R and CD-RW

DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

Transfer mode Multiword DMA Mode

90 Chapter 6 Specifications

System DMA specifications, AMD

Hardware DMA System function

DMA4 Direct memory access controller

System interrupt specifications, AMD discrete graphics

Hardware IRQ System function

IRQ0 High precision event timer

IRQ1 Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard

IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller

IRQ7 Ricoh Memory Stick Controller

Ricoh SD/MMC Host Controller

Ricoh XD-Picture Card Controller

SDA Standard Compliant SD Host Controller

IRQ8 High precision event timer

IRQ10 nVidia nForce PCI System Management

IRQ11 nVidia nForce System Management Controller

IRQ12 Synaptics PS/2 Port TouchPad

IRQ13 Numeric data processor

IRQ14 ATA Channel 0

IRQ15 ATA Channel 1

IRQ16 Broadcom WLAN adapter

IRQ17 Standard Enhanced PCI to USB Host Controller

IRQ18 Standard OpenHCD USB Host Controller

IRQ19 nVidia GeForce8400M GS

IRQ20 nVidia nForce Networking Controller

IRQ21 HDA Controller

IRQ23 Standard Dual Channel PCI IDE Controller

System DMA specifications, AMD 91

System interrupt specifications, AMD UMA graphics

Hardware IRQ System function

IRQ0 High precision event timer

IRQ1 Standard 101-/102-Key or Microsoft® Natural PS/2 Keyboard

IRQ5 RICOH OHCI Compliant IEEE 1394 Host Controller

IRQ7 Ricoh Memory Stick Controller

Ricoh SD/MMC Host Controller

Ricoh XD-Picture Card Controller

SDA Standard Compliant SD Host Controller

IRQ8 High precision event timer

IRQ10 nVidia nForce PCI System Management

IRQ11 nVidia nForce System Management Controller

IRQ12 Synaptics PS/2 Port TouchPad

IRQ13 Numeric data processor

IRQ14 ATA Channel 0

IRQ15 ATA Channel 1

IRQ16 nVidia MCP67M

IRQ18 Standard OpenHCD USB Host Controller

Standard OpenHCD USB Host Controller

IRQ19 Broadcom WLAN adapter

IRQ21 HDA Controller

IRQ22 Standard Enhanced PCI to USB Host Controller

Standard Enhanced PCI to USB Host Controller

IRQ23 Standard Dual Channel PCI IDE Controller

92 Chapter 6 Specifications

HP pavilion dv2 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Top components

Display components

TouchPad

Keys

Lights

Front components

Right-side components

Left-side components

Bottom components

3 Illustrated parts catalog

Service tag

Computer major components

Access doors

Cable Kit

Mass storage devices

Miscellaneous parts

Sequential part number listing

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Unknown user password

Component replacement procedures

Service tag

Computer feet

Battery

Hard drive

Memory module

WWAN module

WLAN module

Keyboard

Top cover

Bluetooth module

System board

Speaker assembly

LED board

RTC battery

Display assembly

Webcam/microphone module

Power connector cable

Heat sink

5 Setup Utility

Starting the Setup Utility

Using the Setup Utility

Changing the language of the Setup Utility

Navigating and selecting in the Setup Utility

Displaying system information

Restoring default settings in the Setup Utility

Exiting the Setup Utility

Setup Utility menus

Main menu

Security menu

System Configuration menu

Diagnostics menu

6 Specifications

Computer specifications

12.1-inch WXGA display specifications

Hard drive specifications

Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications

System DMA specifications, AMD

System interrupt specifications, AMD discrete graphics

System interrupt specifications, AMD UMA graphics