AMD Athlon is a trademark of Advanced
Micro Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by HewlettPackard Company under license. Microsoft,
Windows, and Windows Vista are
U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: March 2009
Document Part Number: 516247-001
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 5
Service tag ......................................................................................................................................... 14
Computer major components ............................................................................................................. 16
Index ................................................................................................................................................................. 135
viii
1Product description
CategoryDescriptionComputer models
equipped with AMD
processors and graphics
subsystems with
discrete memory
Product NameHP Pavilion dv2 Entertainment PC√√
ProcessorEmbedded AMD processor
ChipsetNorthbridge: AMD M690G chipset, ATI
Southbridge: AMD SB600√√
GraphicsATi Mobility Radeon HD 3410 with 512 MB
Unified memory architecture (UMA)
AMD Athlon™ 15W MV-40 1.60-GHz with 1MB L2 cache (soldered on system board)
WirelessIntegrated wireless local area network (WLAN) options by way of wireless module:
2 wireless antennas built into display assembly
Broadcom 4322 802.11a/b/g/n
WLAN module
√√
√√
√√
√√
2Chapter 1 Product description
CategoryDescriptionComputer models
equipped with AMD
processors and graphics
subsystems with
discrete memory
Computer models
equipped with AMD
processors and graphics
subsystems with UMA
memory
Broadcom BCM4312 802.11b/g WLAN
module
Broadcom 4322 802.11a/b/g/n + Bluetooth®
WLAN module
Broadcom BCM4312 802.11b/g + Bluetooth
Integrated wireless wide area network (WWAN) options by way of wireless module:
External media
card
Supports Memory Stick (MS), Memory Stick
PortsAudio-in (stereo microphone)√√
Audio-out (stereo headphone)√√
High-Definition Multimedia Interface (HDMI)
WLAN module
2 wireless antennas built into display assembly
HSPDA EV-DO WWAN module; supports
all worldwide standards
Digital Media Slot√√
Pro (MSP), MultiMediaCard (MMC), Secure
Digital (SD) Memory Card, Secure Digital
High Capacity (SDHC) Memory Card, xD;
supports mini versions of SD, MMC, MS Duo
with adapter (adapter not included)
v1.3b supporting 1080p with HDCP key
√√
√√
√√
√√
√√
√√
RJ-45 (Ethernet, includes link and activity
lights)
USB 2.0 (3)√√
VGA (Dsub 15-pin) supporting 1920 x 1200
external resolution @ 60Hz, and 1600 x
1200 external resolution @ 75Hz, hot plug/
unplug, and autodetect for correct output to
wide-aspect vs. standard aspect video
65-W (non-Smart ID Pin supported) AC
DockingNo docking√√
Keyboard/pointing
devices
TouchPad supports 2-way scrolling√√
Taps enabled as default√√
Power
requirements
6-cell, 55-Wh, 2.55-Ah Li-ion battery√√
adapter
12.1-inch full-size pocket keyboard with
numeric keypad
4-cell, 40.32-Wh, 2.8-Ah Li-ion battery√√
√√
√√
√√
√√
3
CategoryDescriptionComputer models
equipped with AMD
processors and graphics
subsystems with
discrete memory
Computer models
equipped with AMD
processors and graphics
subsystems with UMA
memory
65-W AC adapter with localized cable plug
support (2-wire plug with ground pin,
supports 2-pin DC connector)
SecuritySecurity cable slot√√
Operating systemPreinstalled:
Windows Vista® Home Basic (32-bit)√√
Windows Vista Home Premium (32-bit)√√
Windows Vista Home Premium (64-bit)√√
ServiceabilityAC adapter√√
Battery (system)√√
Hard drive (1)√√
Memory module√√
Mini-Card components √√
FreeDOS
√√
4Chapter 1 Product description
2External component identification
Top components
Display components
ComponentDescription
(1)Wireless antenna locations (2) (select models
only)
(2)Internal microphoneRecords sound.
(3)Webcam lightOn: The webcam is in use.
(4)WebcamRecords video and captures still photographs.
Send or receive signals from one or more wireless devices. These
antennas are not visible from the outside of the computer.
Top components5
TouchPad
ComponentDescription
(1)TouchPad on/off buttonEnables/disables the TouchPad.
(2)TouchPad*Moves the pointer and selects or activates items on the screen.
(3)Left TouchPad button*Functions like the left button on an external mouse.
(4)TouchPad light
(5)TouchPad scroll zoneScrolls up or down.
(6)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
White: TouchPad is enabled.
●
Amber: TouchPad is disabled.
●
6Chapter 2 External component identification
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination with
the fn key.
(2)fn keyExecutes frequently used system functions when pressed in
combination with a function key or the esc key.
(3)Windows logo keyDisplays the Windows Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Embedded numeric keypad keysCan be used like the keys on an external numeric keypad.
(6)num lk key When pressed in combination with the fn key, the num lk key
enables and disables the embedded numeric keypad.
(7)Function keysExecute frequently used system functions when pressed in
combination with the fn key.
Top components7
Lights
ComponentDescription
(1)Caps lock lightOn: Caps lock is on.
(2)TouchPad on/off light
(3)Speakers (2) Produce sound.
(4)Wireless light
(5)Power light
(6)Battery light
White: TouchPad is enabled.
●
Amber: TouchPad is disabled.
●
On: An integrated wireless device, such as a WLAN device
●
and/or a Bluetooth® device, is on.
Off: All wireless devices are off.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
On: A battery is charging.
●
Blinking: A battery that is the only available power source has
●
reached a low battery level. When the battery reaches a
critical battery level, the battery light begins blinking rapidly.
Off: If the computer is plugged into an external power source,
●
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a
low battery level.
(7)Drive lightBlinking: The hard drive or optical drive is being accessed.
(8)Num lock lightOn: Num lock is on or the embedded numeric keypad is enabled.
8Chapter 2 External component identification
Front components
ComponentDescription
(1)Speakers (2)Produce sound.
(2)Wireless light
(3)Power light
(4)Battery light
(5)Drive lightBlinking: The hard drive or optical drive is being accessed.
On: An integrated wireless device, such as a WLAN device
●
and/or a Bluetooth® device, is on.
Off: All wireless devices are off.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
On: A battery is charging.
●
Blinking: A battery that is the only available power source has
●
reached a low battery level. When the battery reaches a
critical battery level, the battery light begins blinking rapidly.
Off: If the computer is plugged into an external power source,
●
the light is turned off when all batteries in the computer are
fully charged. If the computer is not plugged into an external
power source, the light stays off until the battery reaches a low
battery level.
Front components9
Right-side components
ComponentDescription
(1)Power light
(2)Power switch
(3)Wireless light
(4)Wireless buttonTurns the wireless feature on or off but does not create a wireless
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
When the computer is off, slide the switch to turn on the
●
computer.
When the computer is on, slide the switch briefly to initiate
●
Sleep.
When the computer is in the Sleep state, slide the switch
●
briefly to exit Sleep.
When the computer is in Hibernation, slide the switch briefly
●
to exit Hibernation.
If the computer has stopped responding and Windows® shutdown
procedures are ineffective, slide and hold the power switch for at
least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Maintenance > Power Options.
On: An integrated wireless device, such as a WLAN device
●
and/or a Bluetooth® device, is on.
Off: All wireless devices are off.
●
connection.
(5)Digital Media Slot lightOn: The Digital Media Slot is in use.
(6)Digital Media SlotSupports the following digital card formats:
10Chapter 2 External component identification
NOTE: To establish a wireless connection, a wireless network
must already be set up.
Memory Stick (MS)
●
Memory Stick Pro (MSP)
●
MultiMediaCard (MMC)
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
xD-Picture Card (XD)
●
xD-Picture Card (XD) Type H
●
xD-Picture Card (XD) Type M
●
ComponentDescription
(7)Audio-in (microphone) jackConnects an optional computer headset microphone, stereo array
microphone, or monaural microphone.
(8)Audio-out (headphone) jackProduces sound when connected to optional powered stereo
speakers, headphones, ear buds, a headset, or television audio.
(9)USB portConnects an optional USB device.
(10)AC adapter light
(11)Power connectorConnects an AC adapter.
(12)Security cable slotAttaches an optional security cable to the computer.
On: The computer is connected to external power.
●
Off: The computer is not connected to external power.
●
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or stolen.
Right-side components11
Left-side components
ComponentDescription
(1)RJ-45 (network) jackConnects a network cable.
(2)External monitor portConnects an external VGA monitor or projector.
(3)HDMI port (select models only)Connects an optional video or audio device, such as a high-
(4)USB ports (2)Connect optional USB devices.
(5)VentEnables airflow to cool internal components.
definition television, or any compatible digital or audio component.
NOTE: Select models only can be configured with an optional
external USB optical disc drive. For more information, refer to the
printed Quick Setup poster.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
12Chapter 2 External component identification
Bottom components
ComponentDescription
(1)Hard drive bayHolds the hard drive.
(2)Vents (4)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal
fan to cycle on and off during routine operation.
(3)Memory module compartmentContains the memory module and WWAN module.
(4)SIM slot (select models only)Contains a subscriber identity module (SIM). The SIM slot is
located inside the battery bay.
(5)Battery release latches (2)Release the battery from the battery bay.
(6)Battery bayHolds the battery.
(7)Wireless module compartmentHolds a wireless LAN module.
NOTE: To prevent an unresponsive system, replace the wireless
module only with a wireless module authorized for use in the
computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and
then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through
Help and Support.
(8)Bluetooth compartment (select models only)Contains a Bluetooth device.
Bottom components13
3Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
(1) Product name: This is the product name affixed to the front of the computer.
(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.
(3) Part number/Product number (p/n): This number provides specific information about the product's
hardware components. The part number helps a service technician to determine what components and
parts are needed.
(4) Model description: This is the alphanumeric identifier needed to locate documents, drivers, and
support for the computer.
(5) Warranty period: This number describes the duration of the warranty period for the computer.
14Chapter 3 Illustrated parts catalog
Service tag15
Computer major components
ItemDescriptionSpare part number
(1)12.1-inch display Panel (includes wireless antenna transceivers and cables)
WXGA BrightView display panel with webcam and 1 microphone, Espresso Black
16Chapter 3 Illustrated parts catalog
506769-001
ItemDescriptionSpare part number
WXGA BrightView display panel with webcam and 1 microphone, Moonlight White517587-001
With discrete graphics subsystem memory (ATI Mobility Radeon HD 3410 with 512MB
(10)RTC Battery 517759–001
(11)Speaker (includes speaker cable)517754–001
(12)Battery
Cable Kit on page 23 for more information.)
See
See
Cable Kit on page 23 for more information.)
Cable Kit on page 23 for more information.)
See
With UMA graphics subsystem memory (ATI Radeon X1250 with 64MB)506762–001
of dedicated video memory)
Battery, 4-cell, 32-Wh, 2.8-Ah Li-on
●
Battery, 6-cell, 55-Wh, 2.55-Ah, Li-on
●
517757-001
506763–001
506780–001
506781–001
Battery cover (not illustrated) 517744–001
(13)Base enclosure (includes 4 rubber feet)
(14)WLAN module:
For use with system boards with UMA graphics subsystem memory
●
For use with system boards with discrete graphics subsystem memory
●
Broadcom 4312 802.11b/g WLAN module:
For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands,
●
Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,
and the United States
517752–001
517753–001
504593–001
Computer major components19
ItemDescriptionSpare part number
Broadcom 4322 802.11a/b/g/n WLAN module:
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
504593–002
For use in Antigua and Barbuda, Barbados, Belize, Canada, the Cayman Islands,
●
Guam, Puerto Rico, Trinidad and Tobago, the U.S. Virgin Islands,
and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
●
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan,
Bolivia, Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands,
Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic,
Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador,
Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland,
France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar,
Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy,
the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos,
Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia,
Rwanda, Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal,
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
504664-001
504664-002
20Chapter 3 Illustrated parts catalog
ItemDescriptionSpare part number
(15)WLAN module compartment cover (included in access doors, spare part number 517748-001) See Access doors
on page 22 for more spare part information.
(16)Hard drive bay cover (included in access doors, spare part number 517748-001) See Access doors on page 22
for more spare part information.
(17)Memory module compartment cover (included in access doors, spare part number 517748-001) See Access