Page 1
Maintenance and Service
Guide
HP Pavilion dv1600 Entertainment
Notebook PC
Document Part Number: 408524-002
June 2006
This guide is a troubleshooting reference used for maintaining
and servicing the computer. It provides comprehensive
information on identifying computer features, components, and
spare parts; troubleshooting computer problems; and performing
computer disassembly procedures.
Page 2
© Copyright 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of
Microsoft Corporation. Intel, Celeron, and Core are trademarks or
registered trademarks of Intel Corporation or its subsidiaries in the United
States and other countries. Bluetooth is a trademark owned by its proprietor
and used by Hewlett-Packard Company under license. SD Logo is a
trademark of its proprietor.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the
express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty.
HP shall not be liable for technical or editorial errors or omissions
contained herein.
Maintenance and Service Guide
HP Pavilion dv1600 Entertainment Notebook PC
Second Edition: June 2006
First Edition: March 2006
Document Part Number: 408524-002
Page 3
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Computer. . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–22
2 Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting from the File Menu . . . . . . . . . . . . . . . . . . 2–2
Selecting from the Security Menu . . . . . . . . . . . . . . 2–3
Selecting from the Diagnostics Menu. . . . . . . . . . . . 2–4
Selecting from the System Configuration Menu. . . . 2–5
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–6
Maintenance and Service Guide iii
Page 4
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Computer Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Display Assembly Components . . . . . . . . . . . . . . . 3–16
3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–18
3.5 Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–20
3.6 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–21
3.7 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–23
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7
iv Maintenance and Service Guide
Page 5
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Computer for Disassembly . . . . . . . . . 5–4
5.4 Hard Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–6
5.5 Computer Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.7 Mini Card Module. . . . . . . . . . . . . . . . . . . . . . . . . . 5–14
5.8 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.9 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–24
5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–28
5.12 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41
5.13 USB/S-Video Board . . . . . . . . . . . . . . . . . . . . . . . 5–46
5.14 Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–48
5.15 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–50
5.16 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–52
5.17 Menu Control Button Board . . . . . . . . . . . . . . . . . 5–54
5.18 Fan/Heat Sink Assembly. . . . . . . . . . . . . . . . . . . . 5–57
5.19 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–59
5.20 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–61
5.21 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–68
5.22 ExpressCard Assembly . . . . . . . . . . . . . . . . . . . . . 5–70
Contents
Maintenance and Service Guide v
Page 6
Contents
6 Specifications
A Screw Listing
B Software Update and Recovery
C Display Component Recycling
D Connector Pin Assignments
E Power Cord Set Requirements
Index
vi Maintenance and Service Guide
Page 7
Product Description
The HP Pavilion dv1600 Entertainment Notebook PC offers
advanced modularity, Intel® Core™ Duo, Core Solo, and
Celeron® M processors, and extensive multimedia support.
1
HP Pavilion dv1600 Entertainment Notebook PC
Maintenance and Service Guide 1–1
Page 8
Product Description
1.1 Features
■ The following processors are available, varying by
computer model:
❏ Intel Core Duo T2500 (2.00-GHz)
❏ Intel Core Duo T2400 (1.83-GHz
❏ Intel Core Duo T2300E (1.66-GHz)
❏ Intel Core Duo T2250 (1.73-GHz)
❏ Intel Core Duo T2300 (1.66-GHz)
❏ Intel Core Duo T2050 (1.60-GHz)
❏ Intel Core Solo T1350 (1.86-GHz)
❏ Intel Core Solo T1300 (1.66-GHz)
❏ Intel Celeron M 410 (1.46-GHz)
■ 14.0-inch WXGA (1280 × 768) TFT display with over
16.7 million colors, varying by computer model
■ 100-, 80-, 60-, or 40-GB high-capacity hard drive, varying
by computer model
■ 256-MB DDR synchronous DRAM (SDRAM) at 667 MHz
and 533 MHz, expandable to 2.0 GB on computer models
with Intel Core Duo processors and 1.0 GB on computer
models with Intel Celeron M and Intel Core Solo processors
■ Microsoft® Windows® XP Home Edition or Windows XP
Professional, or Free DOS, varying by computer model
■ Full-size Windows keyboard with embedded numeric keypad
■ TouchPad pointing device with on/off button and dedicated
two-way scroll region
■ Integrated 10/100 BASE-T Ethernet local area network
(LAN) network interface card (NIC) with RJ-45 jack
■ Integrated high-speed 56K modem with RJ-11 jack
■ Integrated wireless support for Mini Card IEEE 802.11b and
802.11b/g WLAN device
1–2 Maintenance and Service Guide
Page 9
Product Description
■ Support for one ExpressCard
■ External 65-watt AC adapter with 3-wire power cord
■ 6-cell or 12-cell Li-Ion battery
■ Stereo speakers with volume up and down buttons
■ Integrated Web camera
■ Integrated microphone
■ Support for the following optical drives:
❏ 8X Max DVD+RW/R and CD-RW Combo Drive
❏ 4X Max DVD+RW/R and CD-RW Combo Drive
❏ 8X Max DVD-ROM Drive
❏ 24X Max DVD/CD-RW Combo Drive
■ Connectors:
❏ Audio-in (microphone)
❏ Audio-out (headphone)
❏ Digital Media Slot (select computer models only)
❏ Docking (select computer models only)
❏ ExpressCard
❏ External monitor
❏ IEEE 1394 digital (select computer models only)
❏ Infrared
❏ Power
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ S-Video-out (select computer models only)
❏ Universal Serial Bus (USB) v. 2.0
Maintenance and Service Guide 1–3
Page 10
Product Description
1.2 Resetting the Computer
If the computer you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the computer for disassembly (refer to Section 5.3,
“Preparing the Computer for Disassembly,” for more
information).
2. Remove the real-time clock (RTC) battery (refer to
Section 5.16, “RTC Battery,” for more information).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the computer.
5. Connect AC power to the computer. Do not reinsert any
batteries at this time.
6. Turn on the computer.
All passwords and all CMOS settings have been cleared.
1–4 Maintenance and Service Guide
Page 11
1.3 Power Management
The computer comes with power management features that
extend battery operating time and conserve power. The
computer supports the following power management features:
■ Standby
■ Hibernation
■ Setting customization by the user
■ Hotkeys for setting the level of performance
■ Battery calibration
■ Lid switch standby/resume
■ Power/standby button
■ Advanced Configuration and Power Management (ACPM)
compliance
Product Description
Maintenance and Service Guide 1–5
Page 12
Product Description
1.4 External Components
The external components on the front of the computer are shown
below and described in Table 1-1.
Front Components
1–6 Maintenance and Service Guide
Page 13
Product Description
Table 1 -1
Front Components
Item Component Function
1 Speakers (2) Produce stereo sound.
2Power light ■ On: Computer is turned on.
■ Blinking: Computer is in standby.
■ Off: Computer is off.
3 Drive light On or blinking: The internal hard drive or an
optical drive is being accessed.
4Battery light ■ Amber: The battery is charging.
■ Green: The battery is fully charged.
■ Off: The battery is discharging or not
inserted.
5 Display release latch Opens the computer.
6Audio-in
(microphone) jack
7Audio-out
(headphone) jack (2)
Connects an optional monaural (single
sound channel) microphone.
Connect optional headphones or powered
stereo speakers. Also connect the audio
function of an audio/video device such as
a television or VCR.
Maintenance and Service Guide 1–7
Page 14
Product Description
The external components on the right side of the computer are
shown below and described in Table 1-2.
Right-Side Components
1–8 Maintenance and Service Guide
Page 15
Product Description
Table 1 -2
Right-Side Components
Item Component Function
1 USB connectors (2) Connect an optional USB device.
2 Digital Media Slot
(select computer
models only)
3 1394 port
(select computer
models only)
4 Digital Media
Slot light
(select computer
models only)
5 Optical drive Supports an optical disc.
6S-Video-out jack
(select computer
models only)
In Windows, supports digital cards.
Connects an optional 1394a device such
as a scanner, digital camera, or digital
camcorder.
On: A digital card is being accessed.
Connects an optional S-Video device, such
as a television, VCR, camcorder, projector,
or video capture card.
Maintenance and Service Guide 1–9
Page 16
Product Description
The external components on the rear and left side of the computer
are shown below and described in Table 1-3.
Rear and Left-Side Components
1–10 Maintenance and Service Guide
Page 17
Table 1 -3
Rear and Left-Side Components
Item Component Function
Product Description
1 Wireless light
(select computer
models only)
2 Exhaust vent Provides airflow to cool internal
3 Power connector Connects an AC adapter cable.
4 External monitor port Connects an optional VGA external monitor
5 Expansion port 2 Connects the computer to an optional
On: An internal wireless device, such as
a wireless LAN device and/or a Bluetooth
device, is turned on.
To establish a wireless connection, a
✎
wireless network must already be set
up.
components.
To prevent overheating, do not
Ä
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
or projector.
expansion product or docking device.
6 RJ-45 (network) jack Connects an optional network cable.
7 RJ-11 (modem) jack Connects the modem cable.
8 USB connector Connects an optional USB device.
9 ExpressCard slot Supports an optional ExpressCard.
10 Security cable slot Attaches an optional security cable to the
Maintenance and Service Guide 1–11
computer.
Page 18
Product Description
The keyboard components on the computer are shown below and
described in Table 1-4.
Keyboard Components
1–12 Maintenance and Service Guide
Page 19
Product Description
Table 1-4
Keyboard Components
Item Component Function
1 fn key Combines with other keys to perform
system tasks. For example, pressing
fn+f7 decreases screen brightness.
2 caps lock key Enables caps lock and turns on the
caps lock light.
3 f1 to f12 keys (12) Perform system and application tasks.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.
4 num lock key Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
5 Keypad keys (15) In Windows, can be used like the keys
on an external numeric keypad.
6 Arrow keys Move the cursor around the screen.
7Windows
applications key
8 Windows logo key In Windows, displays the Windows
In Windows, displays a shortcut menu
for items beneath the pointer.
Start menu.
Maintenance and Service Guide 1–13
Page 20
Product Description
The top components on the computer are shown below and
described in Table 1-5.
Top Components, Part 1
Table 1 -5
Top Components, Part 1
Item Component Function
1 Display switch If the computer is closed while on, turns off
the display.
2 Power button When the computer is
■ Off, press to turn on the computer.
■ On, briefly press to initiate Hibernation.
■ In Standby, briefly press to resume
from Standby.
■ In Hibernation, briefly press to restore
from Hibernation.
1–14 Maintenance and Service Guide
Page 21
Table 1 -5
Product Description
Top Components, Part 1
Item Component Function
3 DVD button When the computer is
■ Off, opens QuickPlay DVD mode.
■ On in Windows, opens the default
Windows DVD application.
■ On in QuickPlay music mode, opens
QuickPlay DVD mode.
■ On in QuickPlay DVD mode, displays
the DVD setup menu.
■ In Standby, resumes from Standby
into Windows.
■ In Hibernation, opens QuickPlay
DVD mode.
4 Media button When the computer is
■ Off, opens QuickPlay music mode.
■ On in Windows, opens the default
Windows music application.
(Continued)
■ On in QuickPlay DVD mode, opens
QuickPlay music mode.
■ In Standby, resumes from Standby
into Windows.
■ In Hibernation, opens QuickPlay
music mode.
5 Previous/Rewind
Button
6 Play/Pause button When a disc is in the optical drive and is:
Maintenance and Service Guide 1–15
When a disc is in the optical drive:
■ Press to play the previous track or
chapter.
■ Press fn+this button to rewind.
■ Not playing, press to play the disc.
■ Playing, press to pause the disc.
Page 22
Product Description
The top components on the computer are shown below and
described in Table 1-6.
Top Components, Part 2
1–16 Maintenance and Service Guide
Page 23
Table 1 -6
Top Components, Part 2
Item Component Function
Product Description
1Next/Fast Forward
button
2 Stop button When a disc is in the optical drive, press
3 Volume down button Decreases system volume.
4 Volume mute button
Mute light
5 Volume up button Increases system volume.
6 Wireless button Enables/disables an internal wireless
When a disc is in the optical drive:
■ Press once to play the next track or
chapter.
■ Press fn+this button to fast forward.
to stop the current disc activity.
Mutes or restores volume.
On: Volume is muted.
device.
Maintenance and Service Guide 1–17
Page 24
Product Description
The top components on the computer are shown below and
described in Table 1-7.
Top Components, Part 3
1–18 Maintenance and Service Guide
Page 25
Product Description
Table 1 -7
Top Components, Part 3
Item Component Function
1 TouchPad Moves the pointer.
2 TouchPad light On: TouchPad is enabled.
3 Caps lock light On: Caps lock is on.
4 Power/ button light ■ On: Computer is turned on.
■ Blinking: Computer is in standby.
■ Off: Computer is off.
5 Wireless light On: An internal wireless device, such as
a wireless LAN device and/or a Bluetooth
device, is turned on.
To establish a wireless connection, a
✎
wireless network must already be set
up.
6 Num lock light On: Num lock or the internal keypad is on.
7 Back button ■ In Windows, emulates the “back” function
of the alt+left arrow command in the
active application.
■ In QuickPlay, moves up one directory
level in an on-screen menu.
8 OK button Selects an item you have chosen on the
screen.
9 TouchPad on/off
button
10 TouchPad vertical
scroll region
11 Left and right
TouchPad buttons
Enables/disables the TouchPad.
Scrolls upward or downward.
Function like the left and right buttons on an
external mouse.
Maintenance and Service Guide 1–19
Page 26
Product Description
The external components on the bottom of the computer are
shown below and described in Table 1-8.
Bottom Components
Table 1-8
Bottom Components
Item Component Function
1 Optical drive Supports an optical disc.
2 Battery release latch Releases a battery from the battery bay.
3 Battery bay Holds a battery
1–20 Maintenance and Service Guide
Page 27
Table 1-8
Product Description
Bottom Components
Item Component Function
4 Exhaust vents (4) Provide airflow to cool internal
components.
Ä
5 Hard drive bay Holds the internal hard drive.
6 Mini Card compartment Holds an optional Mini Card device.
Ä
(Continued)
To prevent overheating, do not
obstruct vents. Use the computer
only on a flat, hard surface. Do
not allow a hard surface, such as
a printer, or a soft surface, such
as pillows, thick rugs or clothing,
to block airflow.
To prevent an unresponsive
system and the display of a
warning message, install only a
Mini Card device authorized for
use in your computer by the
governmental agency that
regulates wireless devices in your
country. If you install a device and
then receive a warning message,
remove the device to restore
computer functionality. Then
contact Customer Care.
7 Memory module
compartment
8 Label areas (2) Contain the computer serial number
Maintenance and Service Guide 1–21
Contains 2 memory slots that support
replaceable memory modules. The
number of preinstalled memory
modules varies by computer model.
and other applicable regulatory labels.
Page 28
Product Description
1.5 Design Overview
This section presents a design overview of key parts and features
of the computer. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
■ Audio
■ Display
■ Fan
■ Hard drive
■ Intel Celeron M and Intel Core Duo and Core Solo processors
■ Keyboard and TouchPad
Ä
■ Memory module
■ Mini Card modules
■ PC Card
CAUTION: To properly ventilate the computer, allow at least a 7.6-cm
(3-inch) clearance on the left and right sides of the computer.
The computer uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to turn on
automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software. Exhaust air is
displaced through the ventilation grill located on the left side of
the computer.
1–22 Maintenance and Service Guide
Page 29
Troubleshooting
WARNING: Only authorized technicians trained by HP should repair
Å
2.1 Computer Setup
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
2
Computer Setup is a system information and customization utility
that can be used even when the operating system is not working
or will not load. This utility includes settings that are not
available in Windows.
Using Computer Setup
Information and settings in Computer Setup are accessed from
the File, Security, Diagnostics, or System Configuration menus:
1. Turn on or restart the computer. Press
F10 = ROM-Based Setup message is displayed in
the lower-left corner of the screen.
❏ To change the language, use the cursor control keys
to navigate to the System Configuration menu.
❏ To view navigation information, press f1.
❏ To return to the Computer Setup menu, press esc.
f10 while the
Maintenance and Service Guide 2–1
Page 30
Troubleshooting
2. Select the File, Security, Diagnostics, or
System Configuration menu.
3. To close Computer Setup and restart the computer:
❏ Select File > Save changes and exit, and then press enter.
– or –
❏ Select File > Ignore changes and exit, and then
– or –
❏ Select File > Restore defaults, and then press enter.
press
enter.
4. When you are prompted to confirm your action, press
Selecting from the File Menu
Table 2-1
File Menu
Select To Do This
System Information ■ View identification information about the
computer, processor, memory and cache size,
and system ROM.
■ View BIOS revision, keyboard controller
version, and battery serial number information.
f10.
2–2 Maintenance and Service Guide
Page 31
Troubleshooting
Selecting from the Security Menu
Table 2-2
Security Menu
Select To Do This
Setup Password Enter, change, or delete an Setup password.
Power-On Password Enter, change, or delete a power-on password.
Password Options
(Password options can
be selected only when
a power-on password
has been set.)
DriveLock Passwords Enable/disable DriveLock; change a DriveLock
Smart Card Security Enable/disable smart card power-on support.
TPM Embedded Security Enable/disable
Enable/disable
■ Stringent security.
■ Requirement of password on restart.
user or master password.
DriveLock Settings are accessible only
✎
when you enter Computer Setup by turning
on (not restarting) the computer.
A setup password must be established to
✎
use this feature.
■ Embedded security device state.
■ Power-on authentication support.
■ Automatic DriveLock support.
System IDs Establish
Disk Sanitizer Establish fast, optimum, or custom settings for
*Not applicable to SuperDisk LS-120 drives.
Maintenance and Service Guide 2–3
■ Notebook asset tracking number.
■ Notebook ownership tags.
disk sanitizing.
Page 32
Troubleshooting
Selecting from the Diagnostics Menu
Table 2-3
Diagnostics Menu
Select To Do This
HDD Self-Test Options Run a quick comprehensive self test on hard
drives in the system that support the test features.
Memory Check Run a quick comprehensive test on system
memory on the following categories:
■ Walking 0s
■ Walking 1s
■ High Address line testing
■ Alternate Pattern testing
2–4 Maintenance and Service Guide
Page 33
Troubleshooting
Selecting from the System
Configuration Menu
Table 2-4
System Configuration Menu
Select To Do This
Language Change the Computer Setup language.
Boot Options Enable/disable MultiBoot, which sets a startup
sequence that can include most bootable devices
and media in the system.
Device Configurations Enable/disable
■ Swap Fn/Ctrl keys.
■ USB legacy support.
■ BIOS DMA data transfers.
■ Fan Always on while on AC Power.
■ Data Execution Prevention.
■ LAN Power save.
Built-In Device Options Enable/disable
■ Embedded WLAN Device Radio.
■ Embedded Bluetooth Device Radio.
■ LAN/WLAN Switching.
■ Wake on LAN from Off.
Port Options Enable/disable
■ USB Port.
■ 1394 Port.
■ CardBus Slot.
Maintenance and Service Guide 2–5
Page 34
Troubleshooting
2.2 Troubleshooting Flowcharts
Table 2 -5
Troubleshooting Flowcharts Overview
Flowchart Description
2.1 “Flowchart 2.1—Initial Troubleshooting”
2.2 “Flowchart 2.2—No Power, Part 1”
2.3 “Flowchart 2.3—No Power, Part 2”
2.4 “Flowchart 2.4—No Power, Part 3”
2.5 “Flowchart 2.5—No Power, Part 4”
2.6 “Flowchart 2.6—No Video, Part 1”
2.7 “Flowchart 2.7—No Video, Part 2”
2.8 “Flowchart 2.8—Nonfunctioning Docking Device (if applicable)”
2.9 “Flowchart 2.9—No Operating System (OS) Loading”
2.10 “Flowchart 2.10—No OS Loading, Hard Drive, Part 1”
2.11 “Flowchart 2.11—No OS Loading, Hard Drive, Part 2”
2.12 “Flowchart 2.12—No OS Loading, Hard Drive, Part 3”
2.13 “Flowchart 2.13—No OS Loading, Diskette Drive”
2.14 “Flowchart 2.14—No OS Loading, Optical Drive”
2.15 “Flowchart 2.15—No Audio, Part 1”
2.16 “Flowchart 2.16—No Audio, Part 2”
2.17 “Flowchart 2.17—Nonfunctioning Device”
2.18 “Flowchart 2.18—Nonfunctioning Keyboard”
2.19 “Flowchart 2.19—Nonfunctioning Pointing Device”
2.20 “Flowchart 2.20—No Network/Modem Connection”
2–6 Maintenance and Service Guide
Page 35
Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
N
Go to
Is there
power?
Y
N
Beeps,
LEDs, or error
messages?
Y
N
Is there video?
(no boot)
Y
N
Is the OS
loading?
Y
N
Is there
sound?
Y
“Flowchart
2.2—No Power,
Par t 1.”
Check
LED board,
speaker
connections.
Go to
“Flowchart
2.6—No Video,
Part 1.”
Go to
“Flowchart
2.9—No Operating
System (OS)
Loading.”
Go to
“Flowchart
2.15—No Audio,
Par t 1.”
N
All drives
working?
Y
N
Keyboard/
pointing
device
working?
Y
N
Connecting
to network
or modem?
Y
End
Troubleshooting
Go to
“Flowchart
2.17—Nonfunctioning Device.”
Go to
“Flowchart
2.18—Nonfunc-
tioning Keyboard”
or “Flowchart
2.19—Nonfunctioning Pointing
Device.”
Go to
“Flowchart
2.20—No
Network/Modem
Connection.”
Maintenance and Service Guide 2–7
Page 36
Troubleshooting
N
Flowchart 2.2—No Power, Part 1
No power
(power LED
is off).
Remove from
docking device
(if applicable).
N
Power up
on battery
power?
Reset
power.*
Y
N
Power up
on AC
power?
Reset
power.*
Y
Y
Power up in
docking
device?
1. Reset the power cables in the docking device
and at the AC outlet.
2. Be sure the AC power source is active.
3. Be sure that the power strip is working.
Done
N
Power up
on battery
power?
Go to
“Flowchart
2.3—No Power,
Par t 2.”
Y
N
Power up
on AC power?
Go to
“Flowchart
2.4—No Power,
Part 3.”
Y
*NOTES
1. On select computer models, there is a
separate reset button.
2. On select computer models, the computer
can be reset using the standby switch and
either the lid switch or the main power
switch.
Done
YN
2–8 Maintenance and Service Guide
Power up
in docking
device?
Go to
“Flowchart
2.8—Nonfunctioning
Docking Device
(if applicable).”
Page 37
Flowchart 2.3—No Power, Part 2
N
Continued from
“Flowchart
2.2—No Power,
Par t 1.”
Visually check for
debris in battery
socket and clean
if necessary.
Y
Troubleshooting
Power on?
Check battery by
recharging it,
moving it to
another computer,
or replacing it.
Power on?
Y
Done
N
power supply
(if applicable).
Y
Done
Replace
Power on?
N
Go to
“Flowchart
2.4—No Power,
Part 3.”
Maintenance and Service Guide 2–9
Done
Page 38
Troubleshooting
Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart
2.3—No Power,
Part 2.”
Plug directly
into AC outlet.
Y
Power LED
on?
N
Reseat AC adapter
in computer and
at power source.
Power on?
N
Power outlet
active?
Y
Replace
power cord.
Y
N
Y
Done
Done
Try different
outlet.
Internal or
external AC
adapter?
Internal
Go to
“Flowchart
2.5—No Power,
Part 4.”
External
Replace external
AC adapter.
N
Power on?
Y
Power on?
N
2–10 Maintenance and Service Guide
Done
Done
Page 39
Flowchart 2.5—No Power, Part 4
Continued from
“Flowchart
2.4—No Power,
Par t 3.”
Open
computer.
Y
Reseat loose
Loose or
damaged
parts?
N
components and
boards and
replace damaged
items.
Troubleshooting
computer and
Y
Close
retest.
Power on?
Done
N
Replace the following items (if applicable). Check
computer operation after each replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
*NOTE: Replace these items as a set to prevent
shorting out among components.
Maintenance and Service Guide 2–11
Page 40
Troubleshooting
Flowchart 2.6—No Video, Part 1
No video.
Docking Device
Stand-alone
or docking
device?
Go to
“Flowchart
2.7—No Video,
Part 2.”
*NOTE: To change from internal to
external display, use the hotkey
combination.
Internal or
display*?
External
brightness.
Video OK? Done
N
Check for bent
pins on cable.
external
Adjust
Stand-alone
Internal
Y
Y
Adjust
brightness.
Video OK? Done
N
A
Press lid
switch to ensure
operation.
Y
Video OK? Done
N
Replace the following one at a time. Test after each replacement.
1. Cable between computer and computer display (if applicable)
2. Display
3. System board
N
Video OK?
YY
Done
2–12 Maintenance and Service Guide
Try
another
display.
Internal and
external
video OK?
Done
N
Replace
system
board.
Page 41
Flowchart 2.7—No Video, Part 2
Continued from
“Flowchart
2.6—No Video,
Part 1.”
Remove
computer from
docking device,
if connected.
Troubleshooting
Adjust
display
brightness.
N
Video OK?
Y
Check that computer is properly
seated in docking device, for
bent pins on cable, and for
monitor connection.
Y
Video OK?
Go to “A” in
“Flowchart
2.6—No Video,
Part 1.”
Done
Check brightness
of external
monitor.
Video OK?
N
Try another
external
monitor.
Internal
and external
video OK?
Y
Done
Y
Done
N
Adjust external
monitor display.
Maintenance and Service Guide 2–13
N
Go to
“Flowchart
2.8—Nonfunctioning
Docking Device
(if applicable).”
Page 42
Troubleshooting
Flowchart 2.8—Nonfunctioning Docking Device
(if applicable)
Nonfunctioning
docking device.
Reset power cord in
docking device and
power outlet.
Check voltage
setting on docking
device.
Reset monitor
cable connector at
docking device.
Docking
device
operating?
N
Replace docking
device.
Y
Done
Reinstall
computer into
docking device.
Docking
device
operating?
N
Test replacement
docking device with
new computer.
Y
Done
2–14 Maintenance and Service Guide
Page 43
Troubleshooting
Flowchart 2.9—No Operating System (OS)
Loading
No OS
loading.*
Reset power
cord in docking
device and
power outlet.
No OS loading from hard drive,
“Flowchart 2.10—No OS Loading,
go to
Hard Drive, Part 1.”
No OS loading from diskette drive,
“Flowchart 2.13—No OS Loading,
go to
Diskette Drive.”
No OS loading from CD-ROM or DVD-ROM
drive, go to
“Flowchart 2.20—No Network/Modem
go to
*NOTE: Before beginning troubleshooting, always
check cable connections, cable ends, and drives
for bent or damaged pins.
“Flowchart 2.14—No OS
Loading, Optical Drive.”
No OS loading from network,
Connection.”
Maintenance and Service Guide 2–15
Page 44
Troubleshooting
Flowchart 2.10—No OS Loading, Hard Drive,
Part 1
OS not
loading from
hard drive.
Nonsystem
disk message?
N
Reseat
external
hard drive.
OS loading?
N
Boot
from
CD?
Y
Check the Setup
utility for correct
booting order.
Y
Y
N
Go to
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
Done
Boot
from
diskette?
Y
N
Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”
N
Boot
from
hard drive?
Y
Done
2–16 Maintenance and Service Guide
Change boot
priority through
the Setup Utility
and reboot.
Boot
from
hard drive?
Y
N
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Page 45
Troubleshooting
Flowchart 2.11—No OS Loading, Hard Drive,
Part 2
Continued from
“Flowchart
2.10—No OS
Loading,
Hard Drive, Part 1.”
CD or
diskette in
drive?
Y
Remove
diskette and
reboot.
N
1. Replace
hard drive.
2. Replace system
board.
N
Reseat
hard drive.
Hard drive
accessible?
Run FDISK.
Y
Done
Boot
from
hard drive?
N
Boot
from diskette
drive?
Y
Hard drive
accessible?
Y
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
Y
N
2.13—No OS
Diskette Drive.”
N
Done
Go to
“Flowchart
Loading,
Done
Hard drive
partitioned?
Y
Hard drive
formatted?
Y
Y
Computer
booted?
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
N
N
Create partition,
and then format
hard drive to
bootable
C:\ prompt.
Format hard drive
and bring to
abootable
C:\ prompt.
Load OS using
Operating System
disc (if applicable).
N
Maintenance and Service Guide 2–17
Page 46
Troubleshooting
Flowchart 2.12—No OS Loading, Hard Drive,
Part 3
Continued from
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
N
System
files on hard
drive?
Y
Virus
on
hard drive?
N
Run SCANDISK and
check for
bad sectors.
Can bad
sectors
be fixed?
Y
N
Clean virus.
Replace
hard drive.
Install OS
and reboot.
OS
loading from
hard drive?
N
Diagnostics
on diskette?
N
Run diagnostics
and follow
recommendations.
Y
Done
Y
Replace
hard drive.
Y
Fix bad
sectors.
Y
2–18 Maintenance and Service Guide
Boot from
hard drive?
Done
N
Replace
hard drive.
Page 47
Troubleshooting
N
N
Flowchart 2.13—No OS Loading, Diskette Drive
Y
OS not loading
diskette drive.
Nonsystem
disk message?
from another
Y
drive enabled
in the Setup
Y
from
Boot
device?
Diskette
Utility?
Y
N
N
Reseat
diskette drive.
Go to
“Flowchart
2.17—Nonfunctioning Device.”
Enable drive
and cold boot
computer.
loading?
N
Bootable
diskette
in drive?
Y
Check diskette
for system files.
Try d i fferen t
diskette.
Nonsystem
disk error?
N
OS
Done
N
Install bootable
diskette and
reboot computer.
Y
1. Replace diskette
drive.
2. Replace system
board.
Y
Y
Is diskette
drive boot
order
correct?
Change boot
priority using
the Setup Utility.
Maintenance and Service Guide 2–19
Reset the computer.
Refer to
Section 1.2,
“Resetting the
Computer,”
instructions.
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
for
N
OS
loading?
Done
Page 48
Troubleshooting
Flowchart 2.14—No OS Loading, Optical Drive
No OS
loading from
CD-ROM or
DVD-ROM drive.
Boots from
CD or DVD?
N
Reseat
drive.
Y
N
bootable disc.
Disc
in drive?
Install
Done
Boots from
CD or DVD?
Y
Y
Y
bootable disc.
Bootable
disc in
drive?
Try another
Done
N
Install bootable
disc and
reboot
computer.
N
Booting
from another
device?
Y
Booting
correct?
N
Correct boot
order using
the Setup Utility.
order
N
2.17—Nonfunctioning
Reset the computer.
Y
Section 1.2,
“Resetting the
Computer,”
instructions.
Go to
“Flowchart
Device.”
Refer to
for
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
2–20 Maintenance and Service Guide
Page 49
Flowchart 2.15—No Audio, Part 1
N
Turn up audio
No audio.
internally or
externally.
Audio? Done
N
Troubleshooting
Y
Computer in
docking device
(if applicable)?
Go to
“Flowchart
2.16—No Audio,
Par t 2.”
Y
Undock
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Y
docking device.
N
N
Go to
Internal
audio?
Replace
the
“Flowchart
2.16—No Audio,
Par t 2.”
Y
Audio? Done
Maintenance and Service Guide 2–21
Page 50
Troubleshooting
Flowchart 2.16—No Audio, Part 2
Continued from
“Flowchart
2.15—No Audio,
Part 1.”
N
Audio
driver in OS
configured?
Reload
audio drivers.
Y
N
Correct
drivers for
application?
Load drivers and
set configuration
in OS.
Y
Connect to
external
speaker.
Replace audio
board and
Audio?
YN
speaker
connections
in computer
(if applicable).
Audio? Done
YN
2–22 Maintenance and Service Guide
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
Page 51
Flowchart 2.17—Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device from the computer
and inspect cables and plugs for bent or broken pins or
other damage.
Troubleshooting
CMOS.
Reattach device.
Close computer,
plug in power,
and reboot.
Device
boots
properly?
Y
Done
Clear
N
Any physical
device detected?
N
Replace hard drive.
Replace NIC.
If integrated NIC,
replace system
board.
Replace diskette
drive.
Y
Fix or
replace
broken item.
Go to
“Flowchart
2.9—No
Operating System
(OS) Loading.”
N
Device
boots
properly?
Y
Done
Maintenance and Service Guide 2–23
Page 52
Troubleshooting
Flowchart 2.18—Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect computer
to good external
keyboard.
N
Y
Reseat internal
keyboard
connector
(if applicable).
Y
External
device
works?
Replace
system
board.
N
Replace internal
OK?
keyboard or
cable.
Y
Done Done
OK?
2–24 Maintenance and Service Guide
N
Replace
system
board.
Page 53
Troubleshooting
Flowchart 2.19—Nonfunctioning Pointing
Device
Pointing device
not operating
properly.
Connect computer
to good external
pointing device.
N
Y
Reseat internal
pointing device
connector
(if applicable).
Y
External
device
works?
Replace
system
board.
N
Replace internal
OK?
pointing device
or cable.
Y
Done Done
OK?
Maintenance and Service Guide 2–25
N
Replace
system
board.
Page 54
Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
No network
or modem
connection.
N
or modem jack
Y
N
NIC/modem
configured
Y
Disconnect all
power from
the computer
and open.
Network
active?
Digital
line?
in OS?
Y
N
Replace jack
or have jack
activated.
Connect
to nondigital
line.
Reload
drivers and
reconfigure.
N
OK?
Replace the
NIC/modem
(if applicable).
Y
Done
Reseat NIC/modem
(if applicable).
2–26 Maintenance and Service Guide
Y
OK? Done
N
Replace
system
board.
Page 55
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
computer serial number and computer model number located on
the bottom of the computer.
3
Serial Number Location
Maintenance and Service Guide 3–1
Page 56
Illustrated Parts Catalog
3.2 Computer Major Components
Computer Major Components
3–2 Maintenance and Service Guide
Page 57
Illustrated Parts Catalog
Table 3 -1
Spare Parts: Computer Major Components
Spare Part
Item Description
1 Display assemblies (include wireless antenna transceivers
and cables)
With Web camera
14.0-inch, WXGA, SVA with BrightView
14.0-inch, WXGA
Without Web camera
14.0-inch, WXGA, SVA with BrightView
14.0-inch, WXGA
Number
431091-001
431827-001
412338-001
412336-001
Refer to Section 3.3, “Display Assembly Components,” for
✎
display assembly internal component spare part number
information.
2 Switch covers (include wireless button and light)
For use on computer models with wireless capability
For use on computer models without wireless
capability
For use on computer models with wireless capability
sold at Best Buy
412391-001
412393-001
418238-001
Maintenance and Service Guide 3–3
Page 58
Illustrated Parts Catalog
Computer Major Components
3–4 Maintenance and Service Guide
Page 59
Table 3-1
Illustrated Parts Catalog
Spare Parts: Computer Major Components
Item Description
3 Keyboards
Belgium
Brazil
Denmark
France
French Canada
Germany
Greece
Israel
International
Italy
Japan
Korea
Latin America
Norway
Portugal
412374-A41
412374-201
412374-081
412374-051
412374-121
412374-041
412374-DJ1
412374-BB1
412374-B31
412374-061
412374-291
412374-AD1
412374-161
412374-091
412374-131
Saudi Arabia
Spain
Switzerland
Ta iw an
Thailand
The United
Kingdom
Asia Pacific,
Australia,
Canada,
Hong Kong,
the People’s
Republic
of China, and
the United
States
(Continued)
Spare Part
Number
412374-171
412374-071
412374-111
412374-AB1
412374-281
412374-031
412374-001
4 LED board (includes cable, not illustrated) 412399-001
5 Top covers (include TouchPad)
For use on computer models with Web camera and
microphone
For use on computer models without Web camera
and microphone
For use on computer models sold at Best Buy
Maintenance and Service Guide 3–5
412378-001
412377-001
417665-001
Page 60
Illustrated Parts Catalog
Computer Major Components
3–6 Maintenance and Service Guide
Page 61
Table 3-1
Illustrated Parts Catalog
Spare Parts: Computer Major Components
Item Description
6 Fan/heat sink assembly (includes thermal pad) 412397-001
7 Processors (include thermal pad)
Intel Core Duo T2500 (2.00-GHz)
Intel Core Duo T2400 (1.83-GHz)
Intel Core Duo T2300E (1.66-GHz)
Intel Core Duo T2250 (1.73-GHz)
Intel Core Duo T2300 (1.66-GHz)
Intel Core Duo T2050 (1.60-GHz)
Intel Core Solo T1350 (1.86-GHz)
Intel Core Solo T1300 (1.66-GHz)
Intel Celeron M 410 (1.46-GHz) 419436-001
Plastics Kit
For use on computer models not sold at Best Buy
For use on computer models sold at Best Buy
(Continued)
Spare Part
Number
412333-001
412334-001
419437-001
430897-001
412335-001
430898-001
430896-001
412332-001
412384-001
417667-001
Includes:
8a
8b
8c
8d
9 ExpressCard assembly 412330-001
10 System boards
Maintenance and Service Guide 3–7
ExpressCard slot bezel
Hard drive cover (includes two captive screws)
Mini Card compartment cover (includes 2 captive screws)
Memory module compartment cover (includes 2 captive screws)
945GM for use on computer models with Web
camera and microphone
945GM for use on computer models without Web
camera and microphone
945GM for use on computer models sold at Best Buy
430894-001
430893-001
430895-001
Page 62
Illustrated Parts Catalog
Computer Major Components
3–8 Maintenance and Service Guide
Page 63
Table 3-1
Illustrated Parts Catalog
Spare Parts: Computer Major Components
Item Description
10 System boards
940GML for use on computer models with Web
camera and microphone
940GM for use on computer models without Web
camera and microphone
11 Bluetooth® module (includes Bluetooth
module cable)
12 USB/S-Video board 412398-001
13 Speaker assembly 412395-001
14 Menu control button board (includes bracket
and cable)
15 RTC battery 412390-001
16 Base enclosure
(Continued)
(Continued)
Spare Part
Number
430892-001
412238-001
412766-001
412401-001
For use on computer models with Web camera
and microphone
For use on computer models without Web camera
and microphone
For use on computer models sold at Best Buy
Rubber Feet Kit (includes computer feet and
display bezel rubber screw covers)
17 Battery
12-cell, 8.8-AHr
6-cell, 4.0-AHr
Maintenance and Service Guide 3–9
412382-001
412381-001
417666-001
412579-001
396600-001
396601-001
Page 64
Illustrated Parts Catalog
Computer Major Components
3–10 Maintenance and Service Guide
Page 65
Table 3-1
Illustrated Parts Catalog
Spare Parts: Computer Major Components
Item Description
18 Hard drives (include frame and connector)
5400-rpm, 100-GB
5400-rpm, 80-GB
5400-rpm, 60-GB
5400-rpm, 40-GB
19 Mini Card modules
802.11a/b/g WLAN module for use in the countries
listed below. These countries are categorized as most
of the world (MOW 1).
Antigua &
Barbuda
Argentina
Australia
Bahamas
Barbados
Brunei
Canada
Chile
Dominican
Republic
Guam
Guatemala
Hong Kong
Panama
India
Indonesia
Malaysia
Mexico
New Zealand
(Continued)
Spare Part
Number
412367-001
412366-001
412365-001
412364-001
407674-001
Paraguay
Saudi Arabia
Ta iw an
The United
States
Vietnam
Maintenance and Service Guide 3–11
Page 66
Illustrated Parts Catalog
Computer Major Components
3–12 Maintenance and Service Guide
Page 67
Table 3-1
Illustrated Parts Catalog
Spare Parts: Computer Major Components
Item Description
19 Mini Card modules
802.11a/b/g WLAN module for use in the countries
listed below. These countries are categorized as most
of the world (MOW 2).
Aruba
Austria
Azerbaijan
Bahrain
Belgium
Bermuda
Bulgaria
Cayman
Islands
Columbia
Croatia
Cyprus
The Czech
Republic
Denmark
(Continued)
Egypt
El Salvador
Estonia
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lebanon
The Philippines
Poland
Portugal
Romania
Russia
Serbia and
Montenegro
Singapore
Slovakia
Liechtenstein
Lithuania
Luxembourg
Malta
Monaco
(Continued)
Spare Part
Number
407674-002
The
Netherlan
ds
Norway
Oman
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Tu rk ey
The United
Kingdom
Uzbekistan
802.11a/b/g WLAN module for use in the countries
listed below. These countries are categorized as the
rest of the world (ROW).
China
Ecuador
Haiti
802.11a/b/g WLAN module for use in Japan 407674-291
802.11b/g WLAN module HS MOW 407159-001
802.11b/g WLAN module HS ROW 407159-002
802.11b/g WLAN module GL 407674-004
Maintenance and Service Guide 3–13
Honduras
Pakistan
Peru
Qatar
South Korea
407674-003
Uruguay
Venezuela
Page 68
Illustrated Parts Catalog
Computer Major Components
3–14 Maintenance and Service Guide
Page 69
Table 3-1
Illustrated Parts Catalog
Spare Parts: Computer Major Components
Item Description
20 Memory modules, 1-DIMM, DDR2
PC2-5300, 667-MHz
1024 MB
512 MB
256 MB
PC2-4200, 533-MHz
1024 MB
512 MB
256 MB
Secure Digital (SD) Memory Cards (not illustrated)
512-MB
256-MB
21 Optical drives (include bezel)
(Continued)
Spare Part
Number
412363-001
412362-001
412361-001
412360-001
412359-001
412358-001
407316-001
403573-001
24X DVD/CD-RW Combo Drive 412368-001
8X DVD±RW/R and CD-RW Double-Layer
Combo Drive
8X DVD±RW/R and CD-RW Double-Layer Combo
Drive with LightScribe for use on computer models
sold at Best Buy
8X DVD±RW/R and CD-RW Double-Layer
Combo Drive with LightScribe
8X DVD±RW/R and CD-RW Double-Layer Combo
Drive with LightScribe and “HLDS”
Maintenance and Service Guide 3–15
419438-001
419440-001
419439-001
412373-001
Page 70
Illustrated Parts Catalog
3.3 Display Assembly Components
Display Assembly Components
Display Assembly Components
Spare Part Number Information
Item Description
1 Display bezels
for use on computer models with Web camera and
microphone
for use on computer models without Web camera
and microphone
2 Web camera
USB camera cable (not illustrated)
Table 3-2
Spare Part
Number
412343-001
412342-001
412347-001
412348-001
3–16 Maintenance and Service Guide
Page 71
Illustrated Parts Catalog
Table 3-2
Display Assembly Components
Spare Part Number Information
Spare Part
Item Description
3 Display Hinge Kit 412355-001
4 Display panels
14.0-inch, WXGA, SVA with BrightView
14.0-inch, WXGA
14.0-inch, WXGA, SVA with BrightView for use
on computer models sold at Best Buy
5 Display cables
for use on computer models with Web camera and
microphone
for use on computer models without Web camera and
microphone
Number
412341-001
412340-001
414032-001
412352-001
412353-001
6 Display inverter 412345-001
7 Display enclosures (include wireless antenna
transceivers and cables)
for use on computer models with Web camera and
microphone
for use on computer models without Web camera and
microphone
Display Screw Kit (not illustrated) 417713-001
Rubber Feet Kit (includes display bezel rubber screw
covers; not illustrated)
412350-001
412349-001
412579-001
Maintenance and Service Guide 3–17
Page 72
Illustrated Parts Catalog
3.4 Mass Storage Devices
Mass Storage Devices
3–18 Maintenance and Service Guide
Page 73
Table 3-3
Mass Storage Devices
Spare Part Number Information
Item Description
1 Hard drives (include frame and connector)
5400-rpm
100-GB
80-GB
60-GB
40-GB
2 Optical drives
Illustrated Parts Catalog
Spare Part
Number
412367-001
412366-001
412365-001
412364-001
24X DVD/CD-RW Combo Drive
8X DVD±RW/R and CD-RW Double-Layer Combo
Drive
8X DVD±RW/R and CD-RW Double-Layer Combo
Drive with LightScribe for use on computer models
sold at Best Buy
8X DVD±RW/R and CD-RW Double-Layer Combo
Drive with LightScribe
8X DVD±RW/R and CD-RW Double-Layer Combo
Drive with LightScribe and “HLDS”
USB digital drive (not illustrated) 364727-001
412368-001
419438-001
419440-001
419439-001
412373-001
Maintenance and Service Guide 3–19
Page 74
Illustrated Parts Catalog
3.5 Plastics Kit
Plastics Kit Contents
Spare Part Number Information
Item Description
Plastics Kit
For use on computer models not sold at Best Buy
For use on computer models sold at Best Buy
Includes:
1
2
3
4
ExpressCard slot bezel
Hard drive cover
Mini Card compartment cover
Memory module compartment cover
Table 3-4
Plastics Kit
Spare Part
Number
412384-001
417667-001
3–20 Maintenance and Service Guide
Page 75
Illustrated Parts Catalog
3.6 Miscellaneous
Table 3 -5
Spare Parts: Miscellaneous (not illustrated)
Spare Part
Description
Logo Kit 412388-001
HP backpack 405527-001
Wired headset with volume control 371693-001
HP Mobile Remote Control 407313-001
USB travel mouse 309674-001
Number
HP xc2000 Notebook All-in-One Media Cable 404577-001
HP 65W AC Adapter 402018-001
Screw Kit (includes the following screws; refer to
Appendix A, “Screw Listing,” for more information on
specifications and usage)
■ Phillips PM2.5×6.0 screw
■ Phillips PM2.5×4.0 screw
■ Phillips PM2.0×8.5 screw
■ Phillips PM2.0×7.0 screw
■ Black Phillips PM2.0×5.0 screw
■ Silver Phillips PM2.0×5.0 screw
■ Phillips PM2.0×3.0 screw
■ Phillips PM2.0×2.0 screw
■ Phillips PM1.5×3.5 screw
■ Phillips PM1.5×2.0 screw
412386-001
Maintenance and Service Guide 3–21
Page 76
Illustrated Parts Catalog
Table 3 -5
Spare Parts: Miscellaneous (not illustrated)
Description
Power cords
For use in:
Australia and New Zealand 394279-011
Belgium, Europe, Finland, France, Germany, Greece,
the Netherlands, Norway, Portugal, Spain, and Sweden
Brazil 394279-201
Canada, French Canada, Latin America, Thailand, and
the United States
Denmark 394279-081
Hong Kong and the United Kingdom 394279-031
India 394279-D61
Israel 394279-BB1
(Continued)
Spare Part
Number
394279-021
394279-001
Italy 394279-061
Japan 394279-291
Korea 394279-AD1
People’s Republic of China 394279-AA1
Switzerland 394279-111
Taiwan 394279-AB1
3–22 Maintenance and Service Guide
Page 77
Illustrated Parts Catalog
3.7 Sequential Part Number Listing
Table 3-6
Spare Parts: Sequential Part Number Listing
Spare Part
Number Description
309674-001 USB travel mouse
364727-001 USB digital drive (not illustrated)
371693-001 Wired headset with volume control
394279-001 Power cord for use in Canada, French Canada, Latin America,
Thailand, and the United States
394279-011 Power cord for use in Australia and New Zealand
394279-021 Power cord for use in Belgium, Europe, Finland, France,
Germany, Greece, the Netherlands, Norway, Portugal, Spain,
and Sweden
394279-031 Power cord for use in Hong Kong and the United Kingdom
394279-061 Power cord for use in Italy
394279-081 Power cord for use in Denmark
394279-111 Power cord for use in Switzerland
394279-201 Power cord for use in Brazil
394279-291 Power cord for use in Japan
394279-AA1 Power cord for use in the People’s Republic of China
394279-AB1 Power cord for use in Taiwan
394279-AD1 Power cord for use in Korea
Maintenance and Service Guide 3–23
Page 78
Illustrated Parts Catalog
Table 3-6
Spare Parts: Sequential Part Number Listing
Spare Part
Number Description
394279-BB1 Power cord for use in Israel
394279-D61 Power cord for use in India
396600-001 12-cell, 8.8-AHr battery
396601-001 6-cell, 4.0-AHr battery
402018-001 HP 65W AC Adapter
403573-001 256-MB SD Memory Card
404577-001 HP xc2000 Notebook All-in-One Media Cable
405527-001 HP backpack
407159-001 802.11b/g WLAN Mini Card module HS MOW
407159-002 802.11b/g WLAN Mini Card module HS ROW
407313-001 HP Mobile Remote Control
(Continued)
407316-001 512-MB SD Memory Card
407674-001 802.11a/b/g WLAN Mini Card module for use in the MOW 1
countries listed below.
Antigua &
Barbuda
Argentina
Australia
Bahamas
Barbados
Brunei
3–24 Maintenance and Service Guide
Canada
Chile
Dominican
Republic
Guam
Guatemala
Hong Kong
Panama
India
Indonesia
Malaysia
Mexico
New Zealand
Paraguay
Saudi Arabia
Ta iw an
The United States
Vietnam
Page 79
Table 3-6
Illustrated Parts Catalog
Spare Parts: Sequential Part Number Listing
Spare Part
Number Description
407674-002 802.11a/b/g WLAN Mini Card module for use in the MOW 2
countries listed below.
Aruba
Austria
Azerbaijan
Bahrain
Belgium
Bermuda
Bulgaria
Cayman
Islands
Columbia
Croatia
Cyprus
The Czech
Republic
Denmark
Egypt
El Salvador
Estonia
Finland
France
Georgia
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lebanon
The Philippines
Poland
Portugal
Romania
Russia
Serbia and
Montenegro
Singapore
Slovakia
Liechtenstein
Lithuania
Luxembourg
Malta
(Continued)
Monaco
The Netherlands
Norway
Oman
Slovenia
South Africa
Spain
Sri Lanka
Sweden
Switzerland
Tu rk ey
The United
Kingdom
Uzbekistan
407674-003 802.11a/b/g WLAN Mini Card module for use in the ROW
countries listed below.
China
Ecuador
Haiti
407674-004 802.11b/g WLAN Mini Card module GL
407674-291 802.11a/b/g WLAN Mini Card module for use Japan
Maintenance and Service Guide 3–25
Honduras
Pakistan
Peru
Qatar
South Korea
Uruguay
Venezuela
Page 80
Illustrated Parts Catalog
Table 3-6
Spare Parts: Sequential Part Number Listing
Spare Part
Number Description
412238-001 940GM system board for use on computer models without
Web camera and microphone
412330-001 ExpressCard assembly
412332-001 Intel Core Solo T1300 (1.66-GHz) processor (includes
thermal pad)
412333-001 Intel Core Duo T2500 (2.00-GHz) processor (includes
thermal pad)
412334-001 Intel Core Duo T2400 (1.83-GHz) processor (includes
thermal pad)
412335-001 Intel Core Duo T2300 (1.66-GHz) processor (includes
thermal pad)
412336-001 14.0-inch, WXGA display assembly (includes wireless
antenna transceivers and cables)
(Continued)
412338-001 14.0-inch, WXGA, SVA with BrightView display assembly
(includes wireless transceivers and cables)
412340-001 14.0-inch, WXGA display panel
412341-001 14.0-inch, WXGA, SVA display panel with BrightView
412342-001 Display bezel for use on computer models without
Web camera and microphone
412343-001 Display bezel for use on computer models with Web camera
and microphone
3–26 Maintenance and Service Guide
Page 81
Table 3-6
Illustrated Parts Catalog
Spare Parts: Sequential Part Number Listing
Spare Part
Number Description
412345-001 Display inverter
412347-001 Web camera
412348-001 USB camera cable
412349-001 Display enclosure for use on computer models without
Web camera and microphone
412350-001 Display enclosure for use on computer models with Web
camera and microphone
412352-001 Display cable for use on computer models with Web camera
and microphone
412353-001 Display cable for use on computer models without Web
camera and microphone
412355-001 Display hinges
(Continued)
412358-001 1-DIMM, DDR2, PC2-4200, 533-MHz, 256-MB
memory module
412359-001 1-DIMM, DDR2, PC2-4200, 533-MHz, 512-MB
memory module
412360-001 1-DIMM, DDR2, PC2-4200, 533-MHz, 1024-MB
memory module
412361-001 1-DIMM, DDR2, PC2-5300, 667-MHz, 256-MB
memory module
412362-001 1-DIMM, DDR2, PC2-5300, 667-MHz, 512-MB
memory module
Maintenance and Service Guide 3–27
Page 82
Illustrated Parts Catalog
Table 3-6
Spare Parts: Sequential Part Number Listing
Spare Part
Number Description
412363-001 1-DIMM, DDR2, PC2-5300, 667-MHz, 1024-MB
memory module
412364-001 5400-rpm, 40-GB hard drive (includes frame and connector)
412365-001 5400-rpm, 60-GB hard drive (includes frame and connector)
412366-001 5400-rpm, 80-GB hard drive (includes frame and connector)
412367-001 5400-rpm, 100-GB hard drive (includes frame and
connector)
412368-001 24X DVD/CD-RW Combo Drive
412373-001 8X DVD±RW/R and CD-RW Double-Layer Combo Drive
with LightScribe and “HLDS”
412374-001 Keyboard for use in the Asia Pacific, Australia, Canada,
Hong Kong, the People’s Republic of China, and
the United States
(Continued)
412374-031 Keyboard for use in the United Kingdom
412374-041 Keyboard for use in Germany
412374-051 Keyboard for use in France
412374-061 Keyboard for use in Italy
412374-071 Keyboard for use in Spain
412374-081 Keyboard for use in Denmark
412374-091 Keyboard for use in Norway
412374-111 Keyboard for use in Switzerland
3–28 Maintenance and Service Guide
Page 83
Table 3-6
Illustrated Parts Catalog
Spare Parts: Sequential Part Number Listing
Spare Part
Number Description
412374-121 Keyboard for use in French Canada
412374-131 Keyboard for use in Portugal
412374-161 Keyboard for use in Latin America
412374-171 Keyboard for use in Saudi Arabia
412374-201 Keyboard for use in Brazil
412374-281 Keyboard for use in Thailand
412374-291 Keyboard for use in Japan
412374-A41 Keyboard for use in Belgium
412374-AB1 Keyboard for use in Taiwan
412374-AD1 Keyboard for use in Korea
412374-B31 Keyboard for use internationally
(Continued)
412374-BB1 Keyboard for use in Israel
412374-DJ1 Keyboard for use in Greece
412377-001 Top cover for use on computer models without Web camera
and microphone (includes TouchPad)
412378-001 Top cover for use on computer models with Web camera
and microphone (includes TouchPad)
412381-001 Base enclosure for use on computer models without Web
camera and microphone
412382-001 Base enclosure for use on computer models with Web camera
and microphone
Maintenance and Service Guide 3–29
Page 84
Illustrated Parts Catalog
Table 3-6
Spare Parts: Sequential Part Number Listing
Spare Part
Number Description
412384-001 Plastics Kit
412386-001 Screw Kit
412388-001 Logo Kit
412390-001 RTC battery
412391-001 Switch cover for use on computer models with wireless
capability (includes wireless button and light)
412393-001 Switch cover for use on computer models without wireless
capability (includes wireless button and light)
412395-001 Speaker assembly
412397-001 Fan/heat sink assembly (includes thermal pad)
412398-001 USB/S-Video board
412399-001 LED board (includes cable, not illustrated)
(Continued)
412401-001 Menu control button board (includes bracket and cable)
412579-001 Rubber Feet Kit (includes computer feet used on base
enclosure and display bezel rubber screw covers)
412766-001 Bluetooth module (includes Bluetooth module cable)
414032-001 14.0-inch, WXGA, SVA display panel with BrightView for use
on computer models sold at Best Buy
419438-001 8X DVD±RW/R and CD-RW Double-Layer Combo Drive
419439-001 8X DVD±RW/R and CD-RW Double-Layer Combo Drive
with LightScribe
3–30 Maintenance and Service Guide
Page 85
Table 3-6
Illustrated Parts Catalog
Spare Parts: Sequential Part Number Listing
Spare Part
Number Description
419440-001 8X DVD±RW/R and CD-RW Double-Layer Combo Drive
with LightScribe for use on computer models sold at
Best Buy
417665-001 Top cover for use on computer models sold at Best Buy
417666-001 Base enclosure for use on computer models sold at
Best Buy
417667-001 Plastics Kit for use on computer models sold at Best Buy
417713-001 Display Screw Kit
418238-01 Switch cover for use on computer models with wireless
capability sold at Best Buy (includes wireless button and
light)
419436-001 Intel Celeron M 410 (1.46-GHz) processor (includes
thermal pad)
(Continued)
419437-001 Intel Core Duo T2300E (1.66-GHz) processor (includes
thermal pad)
430892-001 940GML system board for use on computer models with
Web camera and microphone
430893-001 945GM system board for use on computer models without
Web camera and microphone
430894-001 945GM system board for use on computer models with
Web camera and microphone
430895-001 945GM system board for use on computer models sold at
Best Buy
430896-001 Intel Core Solo T1350 (1.86-GHz) processor (includes
thermal pad)
Maintenance and Service Guide 3–31
Page 86
Illustrated Parts Catalog
Table 3-6
Spare Parts: Sequential Part Number Listing
Spare Part
Number Description
430897-001 Intel Core Duo T2250 (1.73-GHz) processor (includes
thermal pad)
430898-001 Intel Core Duo T2250 (1.60-GHz) processor (includes
thermal pad)
431091-001 14.0-inch, WXGA display assembly with Web camera
(includes wireless antenna transceivers and cables)
431827-001 14.0-inch, WXGA, SVA with BrightView display assembly with
Web camera (includes wireless transceivers and cables)
(Continued)
3–32 Maintenance and Service Guide
Page 87
Removal and Replacement
This chapter provides essential information for proper and
safe removal and replacement service.y
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■ Magnetic screwdriver
■ Phillips P0 and P1 screwdrivers
4
Preliminaries
■ Flat-bladed screwdriver
Maintenance and Service Guide 4–1
Page 88
Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.
As you remove each subassembly from the computer, place
✎
Plastic Parts
the subassembly (and all accompanying screws) away from
the work area to prevent damage.
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
CAUTION: When servicing the computer, ensure that cables are
Ä
placed in their proper locations during the reassembly process.
Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.
4–2 Maintenance and Service Guide
Page 89
Removal and Replacement Preliminaries
4.3 Preventing Damage to
Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the computer, damage to a
removable drive, or loss of information, observe the following
precautions:
■ Before removing or inserting a hard drive, shut down the
computer. If you are unsure whether the computer is off or
in Hibernation, turn the computer on, and then shut it down
through the operating system.
■ Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive and ensure that the optical
drive tray is closed.
■ Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■ Handle drives on surfaces covered with at least one inch of
shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, CD-ROM drive, or a diskette
drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package, “FRAGILE: Handle With Care.”
Maintenance and Service Guide 4–3
Page 90
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might
not be affected at all and can work perfectly throughout a normal
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4–4 Maintenance and Service Guide
Page 91
Removal and Replacement Preliminaries
4.5 Packaging and Transporting
Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■ To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■ Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■ Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items
from their containers.
■ Always be properly grounded when touching a sensitive
component or assembly.
■ Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
Maintenance and Service Guide 4–5
Page 92
Removal and Replacement Preliminaries
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■ Cover the workstation with approved static-shielding material
(refer to
■ Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■ Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■ When using fixtures that must directly contact dissipative
surfaces, only use fixtures made of static-safe materials.
■ Keep the work area free of nonconductive materials, such
as ordinary plastic assembly aids and Styrofoam.
■ Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
Table 4-2, “Static-Shielding Materials”).
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing
connectors or test equipment.
4–6 Maintenance and Service Guide
Page 93
Removal and Replacement Preliminaries
4.7 Grounding Equipment and
Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
■ When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes
■ Antistatic tape.
■ Antistatic smocks, aprons, and sleeve protectors.
■ Conductive bins and other assembly or soldering aids.
■ Nonconductive foam.
■ Conductive tabletop workstations with ground cords of
one megohm resistance.
■ Static-dissipative tables or floor mats with hard ties to
the ground.
■ Field service kits.
■ Static awareness labels.
■ Material-handling packages.
■ Nonconductive plastic bags, tubes, or boxes.
■ Metal tote boxes.
■ Electrostatic voltage levels and protective materials.
Maintenance and Service Guide 4–7
Page 94
Removal and Replacement Preliminaries
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Table 4 -1
Typical Electrostatic Voltage Levels
Relative Humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
A product can be degraded by as little as 700 V.
✎
Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.
Table 4-2
Static-Shielding Materials
Material Use Voltage Protection Level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
4–8 Maintenance and Service Guide
Page 95
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are as many as 89 screws, in 10 different sizes, that must be
removed, replaced, or loosened when servicing the computer.
Make special note of each screw size and location during removal
and replacement.
Refer to Appendix A, “Screw Listing,” for detailed information
on screw sizes, locations, and usage.
Maintenance and Service Guide 5–1
Page 96
Removal and Replacement Procedures
5.1 Serial Number
Report the computer serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the computer.
Serial Number Location
5–2 Maintenance and Service Guide
Page 97
Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing computer components.
Disassembly Sequence Chart
Section Description
5.3 Preparing the Computer for
Disassembly
Battery 0
5.4 Hard Drive 2 loosened to remove the hard
5.5 Computer Feet 0
5.6 Memory Module 2 loosened to remove the
5.7 Mini Card Module 1 loosened to remove the
# of Screws Removed
drive cover
4 removed to disassemble the
hard drive
memory module compartment
cover
Mini Card module
compartment cover
2 removed to remove the
Mini Card
To prevent an unresponsive system and the display of a
Ä
warning message, install only a Mini Card device
authorized for use in your computer by the governmental
agency that regulates wireless devices in your country. If
you install a device and then receive a warning message,
remove the device to restore computer functionality. Then
contact Customer Care.
5.8 Optical Drive 1 to remove the optical drive
5.9 Switch Cover 3
5.10 Keyboard 2
Maintenance and Service Guide 5–3
2 to remove the optical drive
bracket
Page 98
Removal and Replacement Procedures
Disassembly Sequence Chart
Section Description
5.11 Display Assembly
Display bezel
Web camera
Display release hooks
Display inverter
Display panel
Display hinges
Wireless antenna transceivers
5.12 Base Enclosure 20
5.13 USB/S-Video Board 2
5.14 Bluetooth Module 2
5.15 Speaker Assembly 0
5.16 RTC Battery 0
# of Screws Removed
4
6
0
4
1
6
4
4
(Continued)
5.17 Menu Control Button Board 4
5.18 Fan/Heat Sink Assembly 4
5.19 Processor 1 loosened
5.20 System Board 3
5.21 LED Board 3
5.22 ExpressCard Assembly 2
5.3 Preparing the Computer for
Disassembly
Before you begin any removal or installation procedures:
1. Shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on,
and then shut it down through the operating system.
5–4 Maintenance and Service Guide
Page 99
Removal and Replacement Procedures
2. Disconnect all external devices connected to the computer.
3. Disconnect the power cord.
Battery Spare Part Number Information
12-cell, 8.8-AHr
6-cell, 4.0-AHr
396600-001
396601-001
4. Remove the battery by following these steps:
a. Turn the computer upside down with the front panel
toward you.
b. Slide and hold the battery release latch 1 to the left.
(The front edge of the battery disengages from
the computer.)
c. Lift the front edge of the battery 2 up and swing it back.
d. Remove the battery.
Removing the Battery
Reverse the above procedure to install the battery.
Maintenance and Service Guide 5–5
Page 100
Removal and Replacement Procedures
5.4 Hard Drive
Hard Drive Spare Part Number Information
Frame and connector included.
5400-rpm, 100-GB
5400-rpm, 80-GB
5400-rpm, 60-GB
5400-rpm, 40-GB
412367-001
412366-001
412365-001
412364-001
1. Prepare the computer for disassembly (refer to Section 5.3).
5–6 Maintenance and Service Guide
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