HP pavilion dm3 Service Manual

HP Pavilion dm3 Entertainment PC

Maintenance and Service Guide

Document Part Number: 572521-001

September 2009

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; troubleshooting computer problems; and performing computer disassembly procedures.

AMD Athlon, AMD Turion, and ATI Mobility Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, Core, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2009 Document Part Number: 572521-001

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly

on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

Contents

1 Product description

2 External component identification

Top Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Display components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Wireless antennas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

Additional hardware components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–10

3 Illustrated parts catalog

Service tag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

Plastics kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–5

Cable kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–6

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–7

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–8

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–9

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Service tag. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

SIM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–9

WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–11

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–14

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–15

Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–16

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22

Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–28

Maintenance and Service Guide iv

Front LED board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29

USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–30

Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–31

Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–32

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–33

Power and RJ-45 cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–35

Heat sink . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–36

5 Setup Utility (BIOS)

Starting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using the Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Changing the language or the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Navigating and selecting in Computer Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Restoring default settings in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Exiting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–5

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

13.3-in LED HD display specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . 6–4

DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

DVD-ROM Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

7 Screw listing

Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Phillips PM2.0×3.0 broadhead screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

Phillips PM2.0×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Phillips PM2.5×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–6

Phillips PM2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8

Phillips PM2.5×5.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–10

Phillips PM2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–12

8 Backup and recovery

Backup and recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Creating recovery discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–3

Using Windows Backup and Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Using system restore points . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

v Maintenance and Service Guide

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

9 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

10Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

11Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

Maintenance and Service Guide vi

vii Maintenance and Service Guide

Product description

Systems with Intel

Category Description

Product name HP Pavilion dm3 Entertainment PC 

Processors Intel® Core™2 Duo processors:

■ SP9300 2.26-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB)

■ SU7300 1.3-GHz processor, 3-MB L2 cache, 800-MHz FSB

Intel Pentium processor, 2-MB L2 cache, 800-MHz FSB

Intel Celeron® SU2300 1.2-GHz processor, 1-MB L2 cache, 800-MHz FSB

AMD Turion™ Neo X2 Dual Core 1.6-GHz processor, 1-MB L2 cache

AMD Athlon™ Neo X2 Dual Core 1.6GHz processor, 512-K L2 cache

AMD Athlon Neo 1.6-GHz processor, 512-K L2 cache

SU4100 1.3-GHz

processors



Systems with AMD

processors



(Continued)

Maintenance and Service Guide 1–1

Product description

Category Description

Chipset

Southbridge: Intel ICH-9M-SFF Enhanced GS45

ATI RS780MN based low power: Southbridge: SB710 low power

Graphics nVidia GeForce 105M (N10M-LP) discrete

graphics with Hypermemory support, 512 MB DDR3 (64 MB × 16 × 2) at 800-MHz

Intel Unified Memory Allocation (UMA) graphics (Mobile Intel GMA X4500 HD) Integrated with shared video memory (dynamically allocated)

ATI Mobility Radeon™ HD 4330 with 512-MB DDR3-600 display cache

ATI Mobility Radeon HD 3200 with 128-MB DDR2 display cache

Panel ■ 13.3-in wide-aspect BrightView LED

display assembly

■ 13.3-in high-definition (HD) (1366 ×

768), BrightView LED display assembly

■ 13.3-in thin with brushed aluminum display assembly

Memory 2 customer-accessible/upgradable

memory module slots Supports dual-channel memory Supports the following DDR2

configurations at 800 MHz:

■ 8192-MB total system memory (4096 × 2, dual-channel)

■ 6144-MB total system memory (4096 + 2048, dual-channel)

■ 4096-MB total system memory (2048 × 2, dual-channel)

■ 4096-MB total system memory (4096 x

■ 3072-MB total system memory (2048 + 1024, dual-channel)

■ 2048-MB total system memory (1024 × 2, dual-channel)

■ 2048-MB total system memory (2048 ×

■ 1024-MB total system memory (1024 ×

Systems with Intel

processors





Systems with AMD

processors



(Continued)

1–2 Maintenance and Service Guide

Product description

Category Description

Hard drives Supports 9.50-mm, 6.35-cm (2.50-in)

hard drives HP ProtectSmart Hard Drive Protection

Customer-accessible Serial ATA (SATA) Supports the following hard drives:

■ 500-GB, 7200- and 5400-rpm

■ 320-GB, 7200- and 5400-rpm

■ 250-GB, 7200- and 5400-rpm

■ 160-GB, 7200- and 5400-rpm

Support for 160-GB solid-state drive (SSD) in single HDD configurations

Support for 128-GB SSD in single HDD configurations

Optical drives 12.7-mm tray load

Serial ATA (SATA) Fixed (removal of 1 screw required) Customer-accessible DVD±RW SuperMulti Double-Layer Drive

with LightScribe

External USB: Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive with LightScribe

Systems with Intel

processors







Systems with AMD

processors



Diskette drive Supports external USB drive only

Supports boot from USB device

Microphone Single digital microphone 



(Continued)

Maintenance and Service Guide 1–3

Product description

Category Description

Audio 2 Altec/Lansing stereo speakers with

Systems with Intel

processors



Systems with AMD

processors

enclosures Headphone jack Microphone jack

Webcam Low-light VGA camera with fixed focus 

Modem No modem 

Ethernet Integrated 10/100 network interface card



(NIC) Ethernet cable not included

Wireless Integrated wireless local-area network



(WLAN) options via Half-Mini Card.

2.4- & 5-GHz antennas in display

enclosure

Atheros wireless modules



■ 802.11b/g WLAN with 2 antennas

■ 802.11b/g + Bluetooth

with 2

antennas

■ 802.11a/b/g/n WLAN

■ 802.11a/b/g/n WLAN + Bluetooth with 2

antennas

Non-Intel wireless.



2nd source non-Intel (electromagnetic (EM) only)

■ 802.11b/g

■ 802.11b/g (low cost) + Bluetooth with 2

antennas

■ 802.11a/b/g/n (draft 802.11n) WLAN

■ 802.11a/b/g/n (draft 802.11) WLAN +

Bluetooth

Intel wireless:



■ Intel WiFi Link 5100 Wireless AGN w/2 antennas

■ Intel WiFi Link 5100 Wireless AGN + Bluetooth w/2 antennas

■ Intel WiFi Link 5100 Wireless ABG w/2 antennas

■ Intel WiFi Link 5100 Wireless ABG + Bluetooth w/2 antennas

Mini Card slot with USB support 

SIM card option for universal mobile



telecommunications system (UMTS) module

Wireless wide area network (WWAN)



(Continued)

1–4 Maintenance and Service Guide

Product description

Category Description

External media cards Digital Media Slot, supporting the

following optional digital card formats:

■ MultiMediaCard (MMC)

■ MultiMediaCard Plus (MMCplus)

■ Secure Digital (SD) Memory Card

■ Secure Digital High Capacity (SDHC)

Memory Card

■ Memory Stick (MS)

■ Memory Stick Pro (MSP)

■ xD-Picture Card (XD) (also types H and

Ports ■ Audio-in (stereo microphone)

■ Audio-out (stereo headphone)

■ Hot Plug/Unplug and auto detector for

correct output to wide-aspect vs. standard-aspect video

■ HDMI v.1.3b supporting 1080p with HDCP key

■ Multi-pin AC power (non-smart pin)

■ RJ-45 (Ethernet, includes link and

activity lights)

■ USB 2.0 (4)

■ VGA (Dsub 15-pin) supporting 1600 ×

1200 external resolution at 75 GHz and 1920 x 1200 external resolution at 60Hz

Keyboard/ pointing devices

Power requirements 65-W AC adapter (Non-smart ID Pin

Full size keyboard TouchPad with TouchPad buttons Supports 2-way scroll with legend Taps enabled by default

supported) with localized cable plug support

Systems with Intel

processors



Systems with AMD

processors

6-cell, 2.58-Ah (57-Wh) polymer battery 

Security Kensington Security Lock 

(Continued)

Maintenance and Service Guide 1–5

Product description

Category Description

Operating system Preinstalled:

■ Windows

7 Basic (32-bit)

■ Windows 7 Basic (64-bit)

■ Windows 7 Premium (32-bit)

■ Windows 7 Premium (64-bit)

■ Windows 7 Professional (32-bit)

■ Windows 7 Professional (64-bit)

Microsoft

Office preinstalled on:

■ Windows 7 Home Basic (32-bit and 64-bit)

■ Windows 7 Home Premium (32-bit and 64-bit)

■ Windows 7 Professional (32-bit and 64-bit)

Serviceability End-user replaceable parts:

AC adapter Battery (system) Hard drive Memory modules Wireless modules RTC battery

Systems with Intel

processors



Systems with AMD

processors

1–6 Maintenance and Service Guide

Top Components

Pointing devices

External component identification

Item Component Description

1 TouchPad light ■ White: TouchPad is enabled.

■ Amber: TouchPad is disabled.

2 TouchPad* Moves the pointer and selects or activates items on the screen.

3 Left TouchPad button* Functions like the left button on an external mouse.

4 TouchPad on/off button Enables/disables the TouchPad.

5 TouchPad scroll zone Scrolls up or down.

6 Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences, select Start > Devices and Printers. Then, right-click the device representing your computer, and click Mouse settings.

Maintenance and Service Guide 2–1

External component identification

Lights

Your computer may look slightly different from the illustration in this section.

✎

Item Component Description

1 Caps lock light On: Caps lock is on.

2 Mute light On: Computer sound is off.

3 Num lock light On: The embedded numeric keypad is enabled or num lock is on for an

optional external numeric keypad.

2–2 Maintenance and Service Guide

Keys

✎

External component identification

Your computer may look slightly different from the illustration in this section.

Item Component Description

2 Action keys Execute frequently used system functions.

3 num lk key Enables/disables the embedded numeric keypad when pressed in

4 Embedded numeric keypad keys When the keypad has been enabled, the keys can be used like the keys on an

5 Windows applications key Displays a shortcut menu for items beneath the pointer.

6 Windows logo key Displays the Windows Start menu.

esc key Displays system information when pressed in combination with the fn key.

combination with the fn key.

external numeric keypad.

fn key Executes frequently used system functions when pressed in combination with

an arrow key, the num lk key or the

esc key.

Maintenance and Service Guide 2–3

External component identification

Front components

Item Component Description

1 Speakers (2) Produce sound.

2 Battery light ■ On: A battery is charging.

■ Blinking: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

■ Off: If the computer is plugged into an external power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

3 Drive light ■ White: The hard drive is being accessed.

■ Blinking: The hard drive or an optional external optical drive is being

accessed.

■ Amber: HP ProtectSmart has temporarily parked the drive.

2–4 Maintenance and Service Guide

Right-side components

Item Component Description

1 Power light ■ On: The computer is on.

2 Power switch ■ When the computer is off, slide the switch to turn on the computer.

3 Wireless light ■ Blue: An integrated wireless device, such as a wireless local area network

4 Wireless button Turns the wireless feature on or off, but does not create a wireless connection.

External component identification

■ Blinking: The computer is in the Sleep state.

■ Off: The computer is off or in Hibernation.

■ When the computer is on, slide the switch briefly to initiate Sleep.

■ When the computer is in the Sleep state, slide the switch briefly to exit

Sleep.

■ When the computer is in Hibernation, slide the switch briefly to exit Hibernation.

If the computer has stopped responding and Windows procedures are ineffective, slide and hold the power switch for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start > Control Panel > System and Security > Power Options.

(WLAN) device, a wireless wide area network (WWAN) device, and/or a Bluetooth

■ Amber: All wireless devices are off.

device, is on.

shutdown

5 USB ports (2) Connect optional USB devices.

6 Vent Enables airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

7 Security cable slot Attaches an optional security cable to the computer.

The security cable is designed to act as a deterrent, but it may not

✎

prevent the computer from being mishandled or stolen.

Maintenance and Service Guide 2–5

External component identification

Left-side components

Item Component Description

1 Power connector Connects an AC adapter.

2 AC adapter light ■ On: The computer is connected to external power.

3 RJ-45 (network) jack Connects a network cable.

4 External monitor port Connects an external VGA monitor or projector.

5 HDMI port Connects an optional video or audio device, such as a high-definition

■ Off: The computer is not connected to external power.

television, or any compatible digital or audio component.

6 USB ports (2) Connect optional USB devices.

Select models can be configured with an optional external USB optical

✎

disc drive. For more information, refer to the printed Quick Setup poster.

7 Digital Media Slot Supports the following digital card formats:

■ Memory Stick

■ Memory Stick Pro

■ MultiMediaCard

■ Secure Digital Memory Card

■ Secure Digital High Capacity Memory Card

■ xD-Picture Card

■ x-D-Picture Card Type H

■ x-D-Picture Card Type M

8 Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers,

headphones, ear buds, a headset, or television audio.

When a device is connected to the headphone jack, the computer

✎

speakers are disabled.

9 Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

2–6 Maintenance and Service Guide

Bottom components

External component identification

Item Component Description

1 Subscriber identity module (SIM) slot

(select models only)

2 Battery bay Holds the battery.

3 Battery release latch Releases the battery from the battery bay.

4 Vents (6) Enable airflow to cool internal components.

5 Memory module compartment Contains the memory module slot (2 slots on select models) and a wireless

6 Hard drive bay Holds the hard drive and wireless wide area network (WWAN) module (select

Located inside the battery bay.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

LAN module.

To prevent an unresponsive system, replace the wireless module only

✎

with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

models only).

To prevent an unresponsive system, replace the wireless module only

✎

Maintenance and Service Guide 2–7

External component identification

Display components

Item Component Description

1 Internal microphone Records sound.

2 Webcam light On: The webcam is in use.

3 Webcam Records video and captures still photographs.

2–8 Maintenance and Service Guide

Wireless antennas

Your computer may look slightly different from the illustration in this section.

✎

External component identification

Item Component Description

1 WWAN antennas (2)*(select models

only)

2 WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area

*The antennas are not visible from the outside of the device. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

To see wireless regulation notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Send and receive wireless signals to communicate with wireless wide-area networks (WWAN).

networks (WLAN).

Maintenance and Service Guide 2–9

External component identification

Additional hardware components

Item Component Description

1 Power cord* Connects the AC adapter.

2 AC adapter Converts AC power to DC power.

3 Battery* Powers the computer when the computer is not plugged into external power.

*Batteries and power cords vary in appearance by region or country.

2–10 Maintenance and Service Guide

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Illustrated parts catalog

Item Component Description

1 Product name This is the product name affixed to the front of the computer.

2 Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

3 Part number/Product number (p/n) This number provides specific information about the product’s

hardware components. The part number helps a service technician determine what components and parts are needed.

4 Model description This is the alphanumeric identifier used to locate documents,

drivers, and support for the computer.

5 Warranty period This number describes the duration of the warranty period for

the computer.

Maintenance and Service Guide 3–1

Illustrated parts catalog

Computer major components

3–2 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare part number

1 13.3-in, LED, HD display assembly (includes 2 WLAN antenna transceivers and cables, nameplate, and logo):

13.3-in, LED, HD BrightView (1366x768) (Intel systems) 580664-001

13.3-in, LED, HD BrightView (1366x768) MA (AMD systems) 581177-001

13.3-in, HD BrightView (1366x768) WWAN (AMD systems) 591222-001

Display assembly internal components (not illustrated):

Display bezel 580666-001

Display hinges 580667-001

13.3in Display panel 588159-001

13.3in Display panel, WWAN 591223-001

2 Keyboard (includes keyboard cable):

For use in the United States 575926-001

For use in the United Kingdom 575926-031

For use in Germany 575926-041

For use in France 575926-051

For use in Italy 575926-061

For use in Spain 575926-071

French Canada 575926-121

For use in Portugal 575926-131

For use in Turkey 575926-141

For use in Latin American 575926-161

For use in Saudi Arabia 575926-171

For use in Brazil 575926-201

For use in the Czech Republic 575926-221

For use in Russia 575926-251

For use in Thailand 575926-281

For use in Japan 575926-291

For use in Belgium 575926-A41

For use in Taiwan 575926-AB1

For use in South Korea 575926-AD1

For use in the Netherlands 575926-B31

For use in Switzerland 575926-BG1

For use in Denmark, Norway, Sweden 575926-DH1

3 Top c ove r

AMD systems 583925-001

Intel systems 580692-001

4 Bluetooth module 537921-001

5 Front LED board 580843-001

6 Fan 580696-001

Maintenance and Service Guide 3–3

Illustrated parts catalog

Item Description Spare part number

7 Heat sink

UMA (AMD systems) 581186-001

Discrete (AMD systems) 581187-001

UMA (Intel systems) 580694-001

Discrete (AMD systems) 580695-001

8 USB board (with cable) 580700-001

9 RJ-45 connector cable 580843-001

- System board (includes embedded processor and replacement thermal)

AMD Athlon™ Neo Processor MV-40 (1.6-GHz, 512K L2 cache), UMA 581171-001

AMD Athlon™ Neo X2 Dual Core Processor L335 (1.6-GHz, 512K L2 cache), UMA 581172-001

AMD Turion™ Neo X2 Dual Core Processor L625(1.6-GHz, 1M L2 cache), UMA 581173-001

AMD Athlon™ Neo X2 Dual Core Processor L335 (1.6-GHz, 512K L2 cache), discrete 581175-001

AMD Turion™ Neo X2 Dual Core Processor L625(1.6-GHz, 1M L2 cache), discrete 581176-001

Intel Celeron Processor (1.2-GHz, 800-MHz front side bus (FSB), 1MB L2 cache), UMA 580660-001

Intel Pentium Processor (1.3-GHz, 800-MHz FSB, 2MB L2 cache), UMA 580661-001

Intel Pentium Processor (1.3-GHz, 800-MHz FSB, 2MB L2 cache), discrete 580662-001

Intel Core2Duo Processor (2.26-GHz, 1066-MHz FSB, 6MB L2 cache), discrete 580663-001

Intel Core2Duo Processor (1.3-GHz, 800-MHz FSB, 3MB L2 cache), UMA 584078-001

q WLAN module

WLAN 802.11ABGN MD2020 MOW 518437-001

WLAN 802.11ABGN MD2020 ROW 518437-002

WLAN 802.11BGN MEDOC MOW 518436-001

WLAN 802.11BGN MEDOC ROW 518436-002

WLAN 802.11ABGN 2X2 CLARET-2 MOW 518434-001

WLAN 802.11ABGN 2X2 CLARET-2 ROW 518434-002

WLAN 802.11BG DEMI-2 MOW 504593-003

WLAN 802.11BG DEMI-2 ROW 504593-004

w RTC battery 580845-001

e Memory modules

1-GB 800-MHz DDR2 580673-001

2-GB 800-MHz DDR2 580674-001

4-GB 800-MHz DDR2 580675-001

r WWAN module 531993-001

t Webcam 580669-001

y Display cable 580668-001

u Speakers 580699-001

i Base enclosure 580689-001

o Battery 6-cell, 2.58-Ah (57-Wh) polymer battery 580686-001

pa Hard drive bay access cover 580691-001

3–4 Maintenance and Service Guide

Item Description Spare part number

pb Memory module compartment access cover 580691-001

a Hard drive

Plastics kit

Illustrated parts catalog

Hard drive hardware kit 580683-001

Item Description Spare part number

Plastics kit: 580691-001

1 Hard drive bay access cover

2 Memory module compartment access cover

Maintenance and Service Guide 3–5

Illustrated parts catalog

Cable kit

Item Description Spare part number

1 Cable kit: 580843-001

Power DC cable

RJ-45 cable

Lid sensor cable

LED board with cable

3–6 Maintenance and Service Guide

Illustrated parts catalog

Mass storage devices

Item Description Spare part number

1 Hard drive (includes hard drive connector):

250GB,INTERNAL, 5400RPM 580677-001

320GB,INTERNAL, 5400RPM 580678-001

500GB,INTERNAL, 5400RPM 580679-001

250GB,INTERNAL, 7200RPM 580680-001

320GB,INTERNAL, 7200RPM 580681-001

500GB,INTERNAL, 7200RPM 580682-001

160GB,INTERNAL, 7200RPM 581181-001

SSD 128GB (AMD systems) 581182-001

SSD 160GB (Intel systems) 582077-001

Maintenance and Service Guide 3–7

Illustrated parts catalog

Miscellaneous parts

Description Spare part number

HP 65-W slim adapter 417220-001

Power cords:

■ For use in Argentina 490371-D01

■ For use in Australia 490371-011

■ For use in Brazil 490371-201

■ For use in Denmark 490371-081

■ For use in Europe, the Middle East, and Africa 490371-021

■ For use in India 490371-D61

■ For use in Israel 490371-BB1

■ For use in Italy 490371-061

■ For use in Japan 490371-291

■ For use in South Africa 490371-AR1

■ For use in South Korea 490371-AD1

■ For use in Switzerland 490371-111

■ For use in Taiwan 490371-AB1

■ For use in the People’s Republic of China 490371-AA1

■ For use in the United Kingdom and Singapore 490371-031

■ For use in the United States 490371-001

Rubber kit: 580697-001

Screw kit:

■ Phillips PM2.5×2.5 screw

■ Phillips PM2.0×2.5 screw

■ Phillips PM2.0×5.0 screw

■ Phillips PM2.0×3.5 screw

■ Phillips PM2.5×4.0 screw

■ Phillips PM2.5×6.0 screw

■ Phillips PM2.5×10.0 screw

■ Phillips PM2.5×3.0 screw

■ Phillips PM2.0×3.0 broadhead screw

■ Phillips PM2.0×2.0 broadhead screw

■ Phillips PM2.5×5.0 screw

580698-001

3–8 Maintenance and Service Guide

Sequential part number listing

Spare part number Description

417220-001 AC power adapter

490371-D01 Power cord for use in Argentina

490371-011 Power cord for use in Australia

490371-201 Power cord for use in Brazil

490371-081 Power cord for use in Denmark

490371-021 Power cord for use in Europe, the Middle East, and Africa

490371-D61 Power cord for use in India

490371-BB1 Power cord for use in Israel

490371-061 Power cord for use in Italy

490371-291 Power cord for use in Japan

490371-AR1 Power cord for use in South Africa

490371-AD1 Power cord for use in South Korea

490371-111 Power cord for use in Switzerland

Illustrated parts catalog

490371-AB1 Power cord for use in Taiwan

490371-AA1 Power cord for use in the People’s Republic of China

490371-031 Power cord for use in the United Kingdom and Singapore

490371-001 Power cord for use in the United States

504593-003 WLAN 802.11BG DEMI-2 MOW

504593-004 WLAN 802.11BG DEMI-2 ROW

518434-001 WLAN 802.11ABGN 2X2 CLARET-2 MOW

518434-002 WLAN 802.11ABGN 2X2 CLARET-2 ROW

518436-001 WLAN 802.11BGN MEDOC MOW

518436-002 WLAN 802.11BGN MEDOC ROW

518437-001 WLAN 802.11ABGN MD2020 MOW

518437-002 WLAN 802.11ABGN MD2020 ROW

531993-001 WWAN module

537921-001 Bluetooth module

575926-001 Keyboard for use in the United States

575926-031 Keyboard for use in the United Kingdom

575926-041 Keyboard for use in Germany

575926-051 Keyboard for use in France

575926-061 Keyboard for use in Italy

575926-071 Keyboard for use in Spain

575926-121 Keyboard for use in French Canada

575926-131 Keyboard for use in Portugal

575926-141 Keyboard for use in Turkey

575926-161 Keyboard for use in Latin American

Maintenance and Service Guide 3–9

Illustrated parts catalog

Spare part number Description

575926-171 Keyboard for use in Saudi Arabia

575926-201 Keyboard for use in Brazil

575926-221 Keyboard for use in the Czech Republic

575926-251 Keyboard for use in Russia

575926-281 Keyboard for use in Thailand

575926-291 Keyboard for use in Japan

575926-A41 Keyboard for use in Belgium

575926-AB1 Keyboard for use in Taiwan

575926-AD1 Keyboard for use in South Korea

575926-B31 Keyboard for use in the Netherlands

575926-BG1 Keyboard for use in Switzerland

575926-DH1 Keyboard for use in Denmark, Norway, Sweden

580666-001 LCD bezel

580667-001 LCD hinges

580668-001 Display cable

580669-001 Webcam

580673-001 Memory 1-GB 800-MHz DDR2

580674-001 Memory 2-GB 800-MHz DDR2

580675-001 Memory 4-GB 800-MHz DDR2

580677-001 Hard drive, 250GB,INTERNAL, 5400RPM

580678-001 Hard drive, 320GB,INTERNAL, 5400RPM

580679-001 Hard drive, 500GB,INTERNAL, 5400RPM

580680-001 Hard drive, 250GB,INTERNAL, 7200RPM

580681-001 Hard drive, 320GB,INTERNAL, 7200RPM

580682-001 Hard drive, 500GB,INTERNAL, 7200RPM

580683-001 Hard drive hardware kit

580686-001 RTC battery 6C

580689-001 Base enclosure

580691-001 Plastics kit

580692-001 Top cover (Intel systems)

580694-001 Heat sink (UMA, Intel systems)

580695-001 Heat sink (discrete, AMD systems)

580696-001 System fan

580697-001 Rubber kit

580698-001 Screw kit

580699-001 Speakers

580700-001 Power connector cable

580843-001 Cable kit

580845-001 RTC battery

3–10 Maintenance and Service Guide

Spare part number Description

581171-001 System board, MV40 FF 1.6G Neo UMA

581172-001 System board, L335 FF 1.6G Althon 512K L2 UMA

581173-001 System board, L625 FF 1.6G Turion 1M L2 UMA

581175-001 System board, L335 FF+ 1.6G Althon

581176-001 System board, L625 FF+ 1.6 Turion

581177-001 Display 13.3 HD BV MA

581181-001 160-GB, hard drive, internal, 7200RPM

581182-001 SSD 128GB (AMD systems)

581186-001 Heat sink UMA (AMD systems)

581187-001 Heat sink discrete (AMD systems)

582077-001 Hard drive SSD 160GB (Intel systems)

583925-001 Top cover (AMD systems)

588159-001 Display, 13.3 HD BrightView LED

591223-001 Display, 13.3 HD BrightView WWAN

Illustrated parts catalog

Maintenance and Service Guide 3–11

Illustrated parts catalog

3–12 Maintenance and Service Guide

Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

■ Phillips P0 screwdriver

■ Tweezers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

As you remove each subassembly from the computer, place the subassembly (and all accompanying screws)

✎

away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the

plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly

process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Maintenance and Service Guide 4–1

Removal and replacement procedures

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the computer,

damage to a drive, or loss of information, observe these precautions:

■ Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

■ Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

■ Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

■ Handle drives on surfaces covered with at least one inch of shock-proof foam.

■ Avoid dropping drives from any height onto any surface.

■ After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

■ Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

■ Avoid exposing a drive to temperature extremes or liquids.

■ If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging

and label the package “FRAGILE.”

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or, the device may function normally for a while, and then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal components, observe

these precautions:

■ Keep components in their electrostatic-safe containers until you are ready to install them.

■ Use nonmagnetic tools.

■ Before touching an electronic component, discharge static electricity by using the guidelines described in

this section.

■ Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

■ If you remove a component, place it in an electrostatic-safe container.

4–2 Maintenance and Service Guide

Removal and replacement procedures

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

■ To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

■ Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

■ Keep ESD-sensitive parts in their containers until they arrive at static-free workstations.

■ Place items on a grounded surface before them from their containers.

■ Always be properly grounded when touching a component or assembly.

■ Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

■ Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized equipment

used for moving materials is wired to ground, and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Maintenance and Service Guide 4–3

Removal and replacement procedures

Workstation guidelines

Follow these workstation grounding guidelines:

■ Cover the workstation with approved static-shielding material.

■ Use a wrist strap connected to a properly grounded work surface, and use properly grounded tools and

equipment.

■ Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

■ When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe materials.

■ Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and Styrofoam.

■ Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these items

only at static-free workstations.

■ Avoid contact with pins, leads, or circuitry.

■ Turn off power and input signals before inserting or removing connectors or test equipment.

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

■ When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a

minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

■ When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can be used at

standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

■ Antistatic tape

■ Antistatic smocks, aprons, and sleeve protectors

■ Conductive bins and other assembly or soldering aids

■ Nonconductive foam

■ Conductive tabletop workstations with ground cords of one megohm resistance

■ Static-dissipative tables or floor mats with hard ties to the ground

■ Field service kits

■ Static awareness labels

■ Material-handling packages

■ Nonconductive plastic bags, tubes, or boxes

■ Metal tote boxes

■ Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

4–4 Maintenance and Service Guide

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many screws of different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model number provided on the service tag.

Removal and replacement procedures

Item Component Description

1 Product name This is the product name affixed to the front of the computer.

2 Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

3 Part number/Product number (p/n) This number provides specific information about the product’s

hardware components. The part number helps a service technician determine what components and parts are needed.

4 Model description This is the alphanumeric identifier used to locate documents,

drivers, and support for the computer.

5 Warranty period This number describes the duration of the warranty period for

the computer.

Maintenance and Service Guide 4–5

Removal and replacement procedures

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Kit, spare part number 580697-001. There are 4 rubber feet that attach to the base enclosure in the locations shown in the following illustration.

Battery

Description Spare part number

Battery, 6-cell, 2.58-Ah (57-Wh) 580686-001

Before removing the battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Slide the battery release latch 1 to release the battery.

3. Rotate the battery toward you and up 2.

4. Remove the battery 3.

4–6 Maintenance and Service Guide

Removal and replacement procedures

Install the battery by inserting it into the battery bay and pressing down on it until you hear a click.

Maintenance and Service Guide 4–7

Removal and replacement procedures

SIM

The SIM is provided by the end user as a security measure for the WWAN module. The SIM should be removed,

✎

placed into a static-dissipative container, and then replaced when the computer is reassembled.

Before removing the SIM, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

Remove the SIM:

1. Press in on the SIM 1 to release it from the SIM slot.

2. Remove the SIM 2 from the computer.

Install the SIM by inserting it into the SIM slot until locks into position.

4–8 Maintenance and Service Guide

Hard drive

The hard drive hardware spare part kit, 580683-001, includes a hard drive connector and hard drive bracket.

✎

Description Spare part number

128-GB SSD (AMD systems) 581182-001

160-GB SSD (Intel systems) 582077-001

Hard drive hardware kit 580683-001

500-GB, 7200-rpm hard drive 580682-001

500-GB, 5400-rpm hard drive 580679-001

320-GB, 7200-rpm hard drive 580681-001

320-GB, 5400-rpm hard drive 580678-001

250-GB, 7200-rpm hard drive 580680-001

250-GB, 5400-rpm hard drive 580677-001

160-GB, 7200-rpm hard drive 581181-001

160-GB, 5400-rpm hard drive 581181-001

Removal and replacement procedures

Before removing the hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

Remove the hard drive:

1. Position the computer with the front toward you.

2. Loosen the three Phillips PM2.5x5.0 captive screws 1 that secure the hard drive cover to the computer.

3. Lift the right side 2 of the hard drive cover to detach it from the computer. The hard drive cover is included in the Plastics Kit, spare part number 580691-001.

Maintenance and Service Guide 4–9

Removal and replacement procedures

4. Loosen the two Phillips PM2.0x4.0 screws 1 that secure the hard drive to the computer.

5. Grasp the Mylar tab 2 in the hard drive bay, and pull it to the left to disconnect the drive from the system.

6. Grasp the Mylar tab 3 on the hard drive and pull it up to remove the hard drive from the sytem.

7. If it is necessary to replace the hard drive bracket or connector, follow these steps:

a. Remove the four Phillips PM3.0x4.0 screws 1 that secure the hard drive bracket to the hard drive.

b. Grasp the Mylar tabs on the bracket and lift the bracket 2 straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

4–10 Maintenance and Service Guide

WWAN module

Description Spare part number

WWAN module with Gobi technology 531993-001

Before removing the WWAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

5. Remove the hard drive bay access cover (see “Hard drive” on page 4-9).

Remove the WWAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the

computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Removal and replacement procedures

1. Position the computer with the front toward you.

2. Disconnect the WWAN antenna cables 1 from the terminals on the WWAN module.

The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The blue WWAN

✎

antenna cable is connected to the WWAN module “Aux” terminal.

3. Remove the two Phillips PM2.5x3.0 screws 2 that secure the WWAN module to the computer. (The WWAN module tilts up.)

4. Remove the WWAN module 3 by pulling it away from the slot at an angle.

WWAN modules are designed with a notch 4 to prevent incorrect insertion of the WWAN module into

✎

the WWAN module slot.

Reverse this procedure to install the WWAN module.

Maintenance and Service Guide 4–11

Removal and replacement procedures

WLAN module

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

Remove the WLAN module:

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in

the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

1. Position the computer with the front toward you.

2. Loosen the two Phillips PM2.5x5.0 captive screws 1 that secure the memory module compartment access cover to the computer.

3. Lift the left side of the cover 2 to detach it from the computer.

The memory/wireless module compartment cover is included in the Plastics Kit, spare part number 580691-001

✎

4–12 Maintenance and Service Guide

Removal and replacement procedures

4. Disconnect the WLAN antenna cables 1 from the terminals on the WLAN module.

The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The white WLAN

✎

antenna cable is connected to the WLAN module “Aux” terminal.

5. Remove the two Phillips PM2.5x3.0 screws 2 that secure the WLAN module to the computer. (The WLAN module tilts up.)

6. Remove the WLAN module 3 by pulling it away from the slot at an angle.

WLAN modules are designed with a notch 4 to prevent incorrect insertion of the WLAN module into

✎

the WLAN module slot.

Reverse this procedure to install the WLAN module.

Maintenance and Service Guide 4–13

Removal and replacement procedures

Memory module

Description Spare part number

1-GB memory module (800-MHz, DDR2) 580673-001

2-GB memory module (800-MHz, DDR2) 580674-001

4-GB memory module (800-MHz, DDR2) 580675-001

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

5. Remove the memory/wireless module compartment cover (see “WLAN module” on page 4-12).

Remove the memory module:

The slot nearest the front edge of the computer is for primary memory. The slot next to it is for expansion

✎

memory.

1. Pull away the retention clips 1 on each side of the memory module to release the memory module. (The memory module tilts up.)

CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch the components on the memory

module.

2. Grasp the edge of the memory module 2, and then pull it out of the memory module slot.

Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot.

✎

Reverse this procedure to install a memory module.

4–14 Maintenance and Service Guide

RTC battery

Description Spare part number

RTC battery 580845-001

Before removing the RTC battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

5. Remove the memory/wireless module compartment cover (see “WLAN module” on page 4-12).

6. Remove the WLAN module (see “WLAN module” on page 4-12).

Remove the RTC battery:

1. Turn the system board upside down, with the audio connectors toward you.

2. The RTC battery has adhesive holding it down. Lift up slightly on the battery to break the adhesion.

Removal and replacement procedures

3. Disconnect the RTC battery cable 1 from the system board.

4. Remove the RTC battery 2 from the unit.

Reverse this procedure to install the RTC battery.

Maintenance and Service Guide 4–15

Removal and replacement procedures

Keyboard

The keyboard spare part kit includes a keyboard cable.

✎

Country or region Spare part number Country or region Spare part number

■ Belgium 580687-A41 ■ Russia 580687-251

■ Brazil 580687-201 ■ Saudi Arabia 580687-171

■ The Czech Republic 580687-221 ■ South Korea 580687-AD1

■ France 580687-051 ■ Spain 580687-071

■ French Canada 580687-121 ■ Switzerland 580687-BG1

■ Germany 580687-041 ■ Taiwan 580687-AB1

■ Italy 580687-061 ■ Thailand 580687-281

■ Japan 580687-291 ■ Turkey 580687-141

■ Latin America 580687-161 ■ The United Kingdom 580687-031

■ The Netherlands 580687-B31 ■ The United States 580687-001

■ Portugal 580687-131

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

Remove the keyboard:

1. Position the computer with the front toward you.

2. Remove the following screws:

❏ The Phillips PM2.0x6.0 screw 1 that is near the hard drive bay

❏ The Phillips PM2.0x4.0 screw 2 in the battery bay

4–16 Maintenance and Service Guide

Removal and replacement procedures

3. Turn the computer right-side, up and open the display to a 90-degree angle.

4. Then position the computer so that the display is its base and the keyboard is in the upright position.

5. On the bottom of the computer, press in on the keyboard release tabs.

6. Return the computer to its upright position.

7. Lift the rear edge of the keyboard until it rests at an angle.

8. Slide the keyboard back until it rests on the switch cover and display.

Maintenance and Service Guide 4–17

Removal and replacement procedures

9. Carefully release the zero insertion force (ZIF) connector 1 to which the keyboard cable is attached, and then disconnect the keyboard cable 2 from the system board.

CAUTION: Take care when releasing the ZIF connector. The connector can be easily damaged if handled incorrectly.

10. Remove the keyboard.

Reverse this procedure to install the keyboard.

4–18 Maintenance and Service Guide

Top cover

The top cover spare part kit includes a palm rest, TouchPad and cable, and TouchPad button board and cable.

✎

Description Spare part number

Top cover (AMD systems) 583925-001

Top cover (Intel systems) 580692-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on,

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then

4. Remove the battery (see “Battery” on page 4-6).

5. Remove the following components:

Removal and replacement procedures

and then shut it down through the operating system.

unplugging the AC adapter from the computer.

a. Hard drive (see “Hard drive” on page 4-9)

b. Memory/wireless module compartment cover (see “WLAN module” on page 4-12)

c. Keyboard (see “Keyboard” on page 4-16)

Remove the top cover:

1. Turn the unit upside down with the front facing you.

2. Remove the following screws:

❏ Two Phillips PM2.5x10.0 screws 1 on the top right and left hand corners

❏ Three Phillips PM2.0x4.0 screws 2 in the battery bay

❏ Five Phillips PM2.5x6.0 screws on the front edge

Maintenance and Service Guide 4–19

Removal and replacement procedures

3. Turn the computer right-side up, and disconnect the following cables:

❏ Top cover cable 1 from the board

❏ Touch pad cable 2 from the board

❏ Bluetooth module cable 3 from the board

4. Remove the six Phillips PM2.5x6.0 screws from the sheet metal.

4–20 Maintenance and Service Guide

5. Lift up on the front edge 1 of the top cover.

6. Pull up on the back edge 2 of the top cover to remove from the unit.

Reverse this procedure to install the top cover.

Removal and replacement procedures

Maintenance and Service Guide 4–21

Removal and replacement procedures

Display assembly

The display assembly spare part kit includes cables, nameplate, and logo.

✎

Description Spare part number

13.3-in, LED, HD BrightView (1366x768) display assembly (AMD systems) 581177-001

13.3-in, LED, HD BrightView (1366x768) display assembly, WWAN (AMD systems) 591222-001

13.3-in, LED, HD BrightView (1366x768) display assembly (Intel systems) 580664-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

5. Disconnect the wireless antenna cables from the WLAN module (see “WLAN module” on page 4-12) and WWAN module (see “WWAN module” on page 4-11).

6. Remove the keyboard (see “Keyboard” on page 4-16).

7. Remove the top cover (see “Top cover” on page 4-19).

Remove the display assembly:

1. Close the computer.

2. Turn the computer display-side up, with the front toward you.

3. Disconnect and remove the WLAN cables 1 from the clips 2 built into the base enclosure.

4. Disconnect the display panel cable 3 from the system board.

5. Disconnect and remove the WWAN cables 4 from the system board.

6. Disconnect and remove the camera cable 5 from the system board.

4–22 Maintenance and Service Guide

Removal and replacement procedures

CAUTION: Support the display assembly when removing the following screws. Failure to support the display assembly can

result in damage to the display assembly and other computer components.

7. Release the hinges by removing the six Phillips PM2.5x5.0 screws 1 that secure it to the base enclosure. First remove the left hinge and then the right.

On the left side, one of the screws secures a display support strap. On the right side, the left-most screw secures a

✎

ground strap for the wireless cables.

After removing all six screws, note that the power cable on the left hinge may interfere with the removal of the display. Simply move the panel around the cable and then lift. On the right side, there is a metal plate that you must workaround to remove the display.

8. If it is necessary to replace the display bezel or any of the display assembly internal components:

a. Remove the two rubber screw covers 1 and the two Phillips 2.0×5.0 screws 2 that secure the display bezel

to the display assembly.

Maintenance and Service Guide 4–23

Removal and replacement procedures

b. Flex the inside edges of the top 1, the left and right sides 2, and the bottom 3 of the display bezel until the

bezel disengages from the display enclosure.

c. Remove the display bezel 4.

9. To remove the panel:

a. Remove the following six screws:

1 Two Phillips 2.5×3.0 screws on top that secure the display panel to the display enclosure

2 Two Phillips 2.5×5.0 screws on top of each hinge

3 Two Phillips 2.5×4.0 screws on the bottom of each hinge

10. Remove the panel 4 from the enclosure.

4–24 Maintenance and Service Guide

Removal and replacement procedures

11. If it is necessary to replace the display hinges, slide them outward from the panel.

12. If it is necessary to replace the display panel cable:

a. Turn the display panel upside down, with the bottom edge toward you.

b. Release the adhesive support strip 1.

c. Disconnect the display panel cable 2 from the connector on the back of the display panel. The display panel

cable is available using the spare part number 580668-001.

Reverse the procedure to replace the display cable.

Maintenance and Service Guide 4–25

Removal and replacement procedures

13. If it is necessary to replace the webcam, which is spared as 580669-001 and includes the cable:

a. Place the panel enclosure flat on the table with the webcam furthest away from you.

b. Loosen the webcam 1 up by pulling on it to break the adhesive bond and pull up.

c. Disconnect the camera module 2 from the camera cable.

Reverse the procedure to install the webcam module.

4–26 Maintenance and Service Guide

Removal and replacement procedures

14. If it is necessary to replace the wireless antennas:

a. Remove the hinge covers from the enclosure by removing the two silver broadhead Phillips 2.0×3.0 screws

1 and the two black broadhead Phillips 2.0×3.0 screws 2.

b. Lift up on the hinge covers 3.

c. Remove the WLAN 1 and the WWAN 2 antennas from the enclosure.

Reverse this procedure to install the wireless antennas.

Maintenance and Service Guide 4–27

Removal and replacement procedures

Speakers

Description Spare part number

Speakers (include cables) 580699-001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

5. Remove the keyboard (see “Keyboard” on page 4-16).

6. Remove the top cover (see “Top cover” on page 4-19).

Remove the speakers:

1. Position the base enclosure with the front edge toward you.

2. Disconnect the speaker cable 1 from the system board.

3. Remove the three silver Phillips 2.0×6.0 screws 2 that secure the speakers to the enclosure.

There are rubber grommets on each of the three screw holes. If you need to replace the speakers, confirm that

✎

these rubber grommets are also replaced before installing another speakers.

4. Remove the speakers 3.

Reverse this procedure to install the speakers.

4–28 Maintenance and Service Guide

Front LED board

Description Spare part number

Front LED board with cable (part of cables kit) 580843-001

Before removing the front LED board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

5. Remove the keyboard (see “Keyboard” on page 4-16).

6. Remove the top cover (see “Top cover” on page 4-19).

Remove the front LED board:

1. Position the base enclosure with the front edge toward you.

Removal and replacement procedures

2. Disconnect the LED board cable 1 from the system board.

3. Remove the two Phillips 2.5×4.0 screws 2 that secure the LED board to the enclosure.

4. Lift the cable 3 to disengage the adhesive bond between the cable and the enclosure.

5. Remove the speakers 4.

Reverse this procedure to install the front LED board.

Maintenance and Service Guide 4–29

Removal and replacement procedures

USB board

Description Spare part number

USB board (includes cable) 580700-001

Before removing the USB/power switch board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Memory module compartment access cover (see “WLAN module” on page 4-12)

c. Keyboard (see “Keyboard” on page 4-16)

d. Display assembly (see “Display assembly” on page 4-22)

e. Top cover (see “Top cover” on page 4-19)

Remove the USB board:

1. Disconnect the USB board cable 1 from the system board.

2. Remove the Phillips 2.5×4.0 screw 2 to disengage the USB board from the system board.

3. Remove the USB board 3 and cable.

Reverse this procedure to install the USB board.

When replacing the USB board, make sure that the wireless and power actuators on the board, line up with the

✎

wireless and power switches on the base enclosure.

4–30 Maintenance and Service Guide

Fan

Removal and replacement procedures

Description Spare part number

Fan 580696-001

Before removing the fan, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Memory module compartment cover (see “WLAN module” on page 4-12)

c. Keyboard (see “Keyboard” on page 4-16)

d. Display assembly (see “Display assembly” on page 4-22)

e. Top cover (see “Top cover” on page 4-19)

Remove the fan:

1. Disconnect the fan cable 1 from the system board.

2. Remove the two Phillips 2.5×6.0 screws 2.

3. Remove the fan 3 from the enclosure.

Reverse this procedure to install the fan.

To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side of the computer. The

✎

computer uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Maintenance and Service Guide 4–31

Removal and replacement procedures

Bluetooth module

The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module cable is

✎

available as spare part number 580702-001.

Description Spare part number

Bluetooth module

Before removing the Bluetooth module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

5. Remove the top cover (see “Top cover” on page 4-19)

Remove the Bluetooth module and cable:

1. Remove the Phillips 2.0×4.0 screw 1 to release the Bluetooth module.

2. Lift the cable tape 2 to release the Bluetooth cable.

3. Remove the Bluetooth module 3.

4. If you are replacing the Bluetooth cable, disconnect the Bluetooth module cable from the Bluetooth module.

537921-001

Reverse this procedure to install the Bluetooth module and cable.

4–32 Maintenance and Service Guide

System board

The system board spare part kit includes replacement thermal material and an embedded processor.

✎

Description Spare part number

AMD Athlon™ Neo Processor MV-40 (1.6-GHz, 512K L2 cache), UMA 581171-001

AMD Athlon™ Neo X2 Dual Core Processor L335 (1.6-GHz, 512K L2 cache), UMA 581172-001

AMD Turion™ Neo X2 Dual Core Processor L625(1.6-GHz, 1M L2 cache), UMA 581173-001

AMD Athlon™ Neo X2 Dual Core Processor L335 (1.6-GHz, 512K L2 cache), discrete 581175-001

AMD Turion™ Neo X2 Dual Core Processor L625(1.6-GHz, 1M L2 cache), discrete 581176-001

Intel Celeron Processor (1.2-GHz, 800-MHz front side bus (FSB), 1MB L2 cache), UMA 580660-001

Intel Pentium Processor (1.3-GHz, 800-MHz FSB, 2MB L2 cache),UMA 580661-001

Intel Pentium Processor (1.3-GHz, 800-MHz FSB, 2MB L2 cache), discrete 580662-001

Intel Core2Duo Processor (2.26-GHz, 1066-MHz FSB, 6MB L2 cache), discrete 580663-001

Intel Core2Duo Processor (1.3-GHz, 800-MHz FSB, 3MB L2 cache), UMA 584078-001

Before removing the system board, follow these steps:

Removal and replacement procedures

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Memory/wireless module compartment cover (see “WLAN module” on page 4-12)

c. Keyboard (see “Keyboard” on page 4-16)

d. Display assembly (see “Display assembly” on page 4-22)

e. Top cover (see “Top cover” on page 4-19)

When replacing the system board, be sure that the following additional components are removed from the defective system board and installed on the replacement system board:

■ SIM (see “SIM” on page 4-8)

■ WLAN module (see “WLAN module” on page 4-12)

■ Memory modules (see “Memory module” on page 4-14)

■ WWAN module (see “WWAN module” on page 4-11)

■ Fan (see “Fan” on page 4-31)

■ RTC battery (see “RTC battery” on page 4-15)

Maintenance and Service Guide 4–33

Removal and replacement procedures

Remove the system board:

1. Disconnect the RJ-45 connector 1 from the enclosure.

2. Disconnect the power connector 2 from the enclosure.

3. Remove the five Phillips 2.5×4.0 screws that secure the system board to the base enclosure.

4. Lift up 1 on the right side of the system board, and then pull it to the right 2 to remove the system board from the base enclosure.

Reverse this procedure to install the system board.

4–34 Maintenance and Service Guide

Power and RJ-45 cable

The power and RJ-45 cables are included in the Cable Kit, spare part number 580843-001.

✎

Before removing the power and RJ-45 cables, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Memory module compartment cover (see “WLAN module” on page 4-12)

c. Keyboard (see “Keyboard” on page 4-16)

d. Display assembly (see “Display assembly” on page 4-22)

e. Top cover (see “Top cover” on page 4-19)

f. System board (see “System board” on page 4-33)

Removal and replacement procedures

Remove the power and RJ-45 cables:

1. Release the power connector from the clip built into the system board, and then remove it 1.

2. Release the RJ-45 connector from the clip built into the system board, and then remove it 2.

Reverse this procedure to install the power and RJ-45 cable.

Maintenance and Service Guide 4–35

Removal and replacement procedures

Heat sink

The processor is soldered onto the system board. Thermal grease has been applied between the heat sink and the

✎

processor, chipset, and graphics chipset.

Description Spare part number

Heat sink for use only on computer models equipped with a graphics subsystem with discrete memory

Heat sink for use only on computer models equipped with a graphics subsystem with UMA memory

Before removing the heat sink, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.

4. Remove the battery (see “Battery” on page 4-6).

5. Remove the following components:

a. Hard drive (see “Hard drive” on page 4-9)

b. Memory/wireless module compartment cover (see “WLAN module” on page 4-12)

c. Keyboard (see “Keyboard” on page 4-16)

d. Display assembly (see “Display assembly” on page 4-22)

e. Top cover (see “Top cover” on page 4-19)

f. System board (see “System board” on page 4-33)

Remove the heat sink:

1. Loosen the four captive Phillips 2.0×8.0 screws 1 in the order sequence noted on the heat sink.

581187-001

581186-001

2. Remove the five Phillips 2.0×4.0 screws 2 holding the heat sink to the system board.

3. Remove the heat sink 3.

Reverse this procedure to install the heat sink.

4–36 Maintenance and Service Guide

Starting the Setup Utility

The Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start the Setup Utility:

■ Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup

Menu” message is displayed in the lower-left corner on the screen, press

-or-

■ Open the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup

Menu” message is displayed in the lower-left corner on the screen, press

Setup Utility (BIOS)

f10.

esc.

When the Startup Menu is displayed, press

f10.

Using the Setup Utility

Changing the language or the Setup Utility

The following procedure explains how to change the language of the Setup Utility. If the Setup Utility is not already running, begin at step1. If the Setup Utility is already running, begin at step 2.

1. Open the Setup Utility. by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner on the screen, press

-orOpen the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner on the screen, press

When the Startup Menu is displayed, press

2. Use the arrow keys to select System Configuration > Language and then press

3. Use the arrow keys to select a language, then press

4. When a confirmation prompt with your language selected is displayed, press

5. To save your change and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, then

enter.

press

Your change goes into effect immediately.

f10.

esc.

enter.

Maintenance and Service Guide 5–1

Setup Utility (BIOS)

Navigating and selecting in Computer Setup

Because the Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.

■ To choose a menu or a menu item, use the keys.

■ To choose an item in a list or to toggle a field, for example and Enable/Disable field, use either the arrow keys

f5 or f6.

■ To select an item, press enter

■

To close a text box or return to the menu display, press esc.

■ To display additional navigation and selection information while the Setup Utility is open, press f1.

Displaying system information

The following procedure explains how to display system information in the Setup Utility. If the Setup Utility is not open, begin at step 1. If the Setup Utility is open, begin at step2.

1. Open the Setup Utility. by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner on the screen, press

-orOpen the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner on the screen, press

f10.

esc.

When the Startup Menu is displayed, press

2. Select Main Menu. System information such as the system time and date, and identification information about the computer is displayed.

3. To exit the Setup Utility without changing any settings, use the arrow keys to select Exit > Exit Discarding Changes, then press

enter.

f10.

Restoring default settings in the Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If the Setup Utility is not already running, begin at step 1. If the Setup Utility is already running, begin at step 2.

1. Open the Setup Utility, by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner on the screen, press

-orOpen the Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner on the screen, press

When the Startup Menu is displayed, press

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press

3. When the Setup Confirmation is displayed, press

4. To save your changes and exit the Setup Utility, use the arrow keys to select Exit > Exit Saving Changes, then

enter.

press

f10.

esc.

enter.

The Setup Utility default settings go into effect when the computer restarts.

Your password, security, and language settings are not changed when you restore the factory default settings.

✎

5–2 Maintenance and Service Guide

Exiting the Setup Utility

You can exit the Setup Utility with or without saving changes.

■ To exit the Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press, select Exit > Exit Saving Changes, then press

■ To exit the Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press select Exit > Exit Discarding Changes, the press

After either choice, the computer restarts in Windows.

Setup Utility (BIOS)

esc to return to the menu display. then use the arrow keys to

enter.

esc to return to the menu display. Then use the arrow keys to

enter.

Maintenance and Service Guide 5–3

Setup Utility (BIOS)

Setup Utility menus

The menu tables in this section provide an overview of the Setup Utility options.

Some of the Setup Utility menu items listed in this chapter may not be supported by your computer.

✎

Main menu

Select To do this

System Information ■ View and change the system time and date.

Security menu

■ View identification information for the computer.

■ View specification information for the processor, memory

size, system BIOS, and keyboard controller version. (select models only)

Select To do this

Administrator Password Enter, change, or delete administrator password.

Power-On Password Enter, change, or delete a power-on password.

5–4 Maintenance and Service Guide

System Configuration menu

Select To do this

Language Support Change the Setup Utility language.

Button Sound (select models only) Enable/disable the capacitive button tapping sound.k

Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology.

Processor C6 State (select models only) Enable/disable the processor C6 sleep state.

LAN Power Saving (select models only) Enable/disable LAN Power Saving. When enabled, saves

Card Reader/1394 Power Saving (select models only) Enable/disable Card Reader/1394 Power Saving.

Fan Always On Enable/disable Fan Always On. When enabled the computer

Action Key Mode Enable/disable the Action Key Mode.

Boot Options Set the following boot options:

Setup Utility (BIOS)

power when the computer is in DC mode.

fan will always be on.

■ f10 and f12 Delay (seconds) - Set the delay for the f10 and f12 functions of the Setup Utility in intervals of 5 seconds. (0,5,10,15, or 20)

■ CD-Rom Boot - Enable/disable boot from CD-ROM.

■ Floppy Boot - Enable/disable boot from diskette.

■ Internal Network Adapter Boot - Enable/disable boot from

internal Network Adapter.

■ Boot Order - Set the boot order for:

❐ Hard Drive ❐ Internal CD/DVD ROM Drive ❐ USB Diskette on Key USB Hard Drive ❐ USB CD/DVD ROM Drive ❐ USB Floppy ❐ Network Adapter

(Continued)

Diagnostics menu

Select To do this

Primary Hard Disk Self Test Run a comprehensive self-test on the hard drive.

On models with two hard drives, this menu option is

✎

called the Primary Hard Disk Self Test.

Secondary Hard Disk Self Test (on select models only) Run a comprehensive self-test on the system memory.

Memory Test Run a diagnostic test on the system memory.

Maintenance and Service Guide 5–5

Setup Utility (BIOS)

5–6 Maintenance and Service Guide

Computer specifications

Dimensions

Length 23.0 cm 9.06 in

Width 32.6 cm 12.83 in

Height (front to back) 2.29 to 2.99 cm 0.90 to 1.18 in

Weight 1.9 kg 4.19 lbs

Input power

Operating voltage 16.5 V dc @ 3.5 A - 65 W

Operating current 3.5 A or 4.74 A

Temperature

Specifications

Metric U.S.

Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity

Operating 10% to 90%

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this

✎

range of temperatures.

Maintenance and Service Guide 6–1

Specifications

13.3-in LED HD display specifications

Dimensions

Height 17.8 cm 7.0 in

Width 28.4 cm 11.2 in

Diagonal 33.6 cm 13.3 in

Number of colors Up to 16.8 million

Contrast ratio 250:1 (typical)

Brightness 200 nits (typical)

Pixel resolution

Pitch 0.279 × 0.279 mm

Format 1366 × 768 or 1280 × 720

Configuration RGB vertical stripe

Backlight LED

Character display 80 × 25

Metric U.S.

Total power consumption 4.0 W

Viewing angle ±40° horizontal, +120°/-40° vertical (typical)

6–2 Maintenance and Service Guide

Hard drive specifications

Dimensions

Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm

Width 70 mm 70 mm 70 mm 70 mm

Weight 101 g 101 g 101 g 101 g

Interface type SATA SATA SATA SATA

Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec

Security ATA security ATA security ATA security ATA security

Seek times (typical read, including setting)

Single track 1.0 ms 1.5 ms 2.0 ms 2.0 ms

Average 14.0 ms 12.0 ms 12.0 ms 12.0 ms

Maximum 22.0 ms 22.0 ms 22.0 ms 22.0 ms

Logical blocks 976,773,168 625,142,448 488,397,168 312,581,808

Disc rotational speed 7200 and

Specifications

500-GB* 320-GB* 250-GB* 160-GB*

5400 rpm

7200 and 5400 rpm

7200 and 5400 RPM

7200 and 5400 rpm

Operating temperature 5°C to 55°C (41°F to 131°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

Certain restrictions and exclusions apply. Contact technical support for details.

✎

Maintenance and Service Guide 6–3

Specifications

Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive specifications

Applicable disc Read: Write:

BD-ROM, BD-ROM-DL, BD-R, BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT

Access time BD DVD

Random < 230 ms < 180 ms

Cache buffer 4.5 MB

Data transfer rate

2X BD-RAM 9 MB/sec

8X DVD 2,400 KB/sec

DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM

16X CD-R 2,400 KB/sec

16X CD-RW 2,400 KB/sec

6–4 Maintenance and Service Guide

DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications

Applicable disc Read: Write:

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, and DVD-RAM

Access time CD DVD

Random < 175 ms < 230 ms

Cache buffer 2.5 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

8X DVD 10,800 KB/sec

CD-R, CD-RW, DVD+R, DVD+RW, DVD-R, DVD-RW, and DVD-RAM

Specifications

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8x DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

Transfer mode Multiword DMA mode

Maintenance and Service Guide 6–5

Specifications

DVD-ROM Drive specifications

Applicable disc Read: Write:

Access time CD DVD

Random < 110 ms < 130 ms

Cache buffer 2 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

8X DVD 10,800 KB/sec

CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CD-RW), CDR, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM

CD-R and CD-RW

24X CD-R 3,600 KB/sec

24X CD-RW 3,600 KB/sec

6–6 Maintenance and Service Guide

System DMA specifications

Hardware DMA System function

DMA0 Not applicable

DMA1* Not applicable

DMA2* Not applicable

DMA3 Not applicable

DMA4 Direct memory access controller

DMA5* Not applicable

DMA6 Not assigned

DMA7 Not assigned

*ExpressCard controller can use DMA 1, 2, or 5.

System memory map specifications

Size Memory address System function

640 KB 00000000–0009FFFF Base memory

Specifications

128 KB 000A0000–000BFFFF Video memory

64 KB 000C0000–000CFFFF Video BIOS

64 KB 000E8000–000FFFFF System BIOS

00100000–XFFFFFFF Extended memory (based on

memory installed)

(X+1)0000000–FEDFFFFF PCI bus

FED00000–FED003FF High-precision event timer

FEE01000–FFFFFFFF PCI bus

Maintenance and Service Guide 6–7

Specifications

System interrupt specifications

Hardware IRQ System function

IRQ0 System timer

IRQ1 Standard 101-/102-key or Microsoft natural keyboard

IRQ8 System CMOS/real-time clock

IRQ12 Synaptics PS/2 TouchPad

IRQ13 Numeric data processor

IRQ16 Intel ICH9 family USB universal host controller 2937

IRQ17* High-definition audio controller

IRQ18 Intel ICH9 family USB universal host controller 2939

IRQ19 Intel ICH9 family USB2 enhanced controller 293C

IRQ20 Intel ICH9 family USB2 enhanced controller 293A

IRQ21 Intel ICH9M-E/M SATA AHCI controller

Mobile Intel 4 Series express chipset family

Intel ICH9 family USB universal host controller 2938 Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller

Intel ICH9 family USB universal host controller 2936

Intel ICH9 family USB universal host controller 2934

IRQ22 Intel ICH9 family USB universal host controller 2935

*Default configuration; other possible audio configurations are IRQ5, IRQ7, IRQ9, IRQ10, or none.

ExpressCards may assert IRQ3, IRQ4, IRQ5, IRQ7, IRQ9, IRQ10, IRQ11, or IRQ15. Either the infrared or the serial

✎

port may assert IRQ3 or IRQ4.

For operating systems after Windows 2000, APIC (Advanced programming interrupt controller) is used.

✎

6–8 Maintenance and Service Guide

System I/O address specifications

I/O address (hex) System function (shipping configuration)

000–01F DMA controller

020–021 Program interrupt controller

024–025 Program interrupt controller

028–029 Program interrupt controller

02C–03D Program interrupt controller

02E–02F Motherboard resources

030–031 Program interrupt controller

034–035 Program interrupt controller

038–039 Program interrupt controller

03C–03D Program interrupt controller

040–043 System timer

04E–04F Motherboard resources

050–053 System timer

Specifications

060 Standard 101-/102-key or Microsoft natural keyboard

061 Motherboard resources

062 Microsoft ACPI-compliant embedded controller

063 Motherboard resources

064 Standard 101-/102-key or Microsoft natural keyboard

065 Motherboard resources

066 Microsoft ACPI-compliant embedded controller

067 Motherboard resources

070 Motherboard resources

071–077 System CMOS/real-time clock

080 Motherboard resources

081–091 Direct memory access controller

092 Motherboard resources

093–09F Direct memory access controller

0A0–0A1 Program interrupt controller

0A4–0A5 Program interrupt controller

0A8–0A9 Program interrupt controller

0AC–0AD Program interrupt controller

0B0–0B1 Program interrupt controller

0B2–0B3 Motherboard resources

0B4–0B5 Program interrupt controller

0B8–0B9 Program interrupt controller

0BC–0BD Program interrupt controller

(Continued)

Maintenance and Service Guide 6–9

Specifications

I/O address (hex) System function (shipping configuration)

0C0–0DF Direct memory access controller

0F0–0F0 Numeric data processor

0200–027F Motherboard resources

3B0–3BB Mobile Intel 4 Series express chipset family

3C0–3DF Mobile Intel 4 Series express chipset family

400–47F Motherboard resources

4D0–4D1 Programmable interrupt controller

500–57F Motherboard resources

1000–1003 Motherboard resources

1010–101F Motherboard resources

2000–20FF Marvell Yukon 88E8072 PCIE-gigabit Ethernet controller

2000–2FFF ICH9 family PCI express root port6-294A

3000–4FFF ICH9 family PCI express root port5-2948

5000–6FFF ICH9 family PCI express root port3-2944

7000–701F ICH9M-E/M SATA AHCI controller

7020–703F ICH9 family USB universal host controller 2936

7040–705F ICH9 family USB universal host controller 2935

7060–707F ICH9 family USB universal host controller 2934

7080–709F ICH9 family USB universal host controller 2939

70A0–70BF ICH9 family USB universal host controller 2938

70C0–70DF ICH9 family USB universal host controller 2937

70E0–70E7 ICH9M-E/M SATA AHCI controller

70E8–70EF ICH9M-E/M SATA AHCI Controller

70F0–70F7 Mobile Intel 4 Series express chipset family

70F8–70FB ICH9M-E/M SATA AHCI controller

70FC–70FF ICH9M-E/M SATA AHCI controller

EF80–EF9F Motherboard resources

FE00–FE0F Motherboard resources

FE80–EF8F Motherboard resources

FFFF Motherboard resources

6–10 Maintenance and Service Guide

This chapter provides specification and reference information for the screws used in the computer. The screws listed in this chapter are available in the Screw Kit, spare part number 580698-001.

Phillips PM2.0×3.0 screw

Screw listing

Color Quantity Length Thread Head diameter

Silver 1 3.0 mm 2.0 mm 5.0 mm

Where used: One screw that secures the LED module to the top cover

Maintenance and Service Guide 7–1

Screw listing

Phillips PM2.0×3.0 broadhead screw

Color Quantity Length Thread Head diameter

Silver and Black 2 silver and 2 black 3.0 mm 2.0 mm 7.0 mm

Where used: Four screws that secures the hinge covers to the back LCD cover

7–2 Maintenance and Service Guide

Phillips PM2.0×4.0 screw

Color Quantity Length Thread Head diameter

Black 8 4.0 mm 2.0 mm 5.0 mm

Where used:Two screws that secure the hard drive to the computer

Screw listing

Where used: Five screws that secure the heat sink to the system board

Maintenance and Service Guide 7–3

Screw listing

Where used: One screw that secures the Bluetooth module to the top cover

7–4 Maintenance and Service Guide

Phillips PM2.0×6.0 screw

Color Quantity Length Thread Head diameter

Silver 3 6.0 mm 2.0 mm 5.0 mm

Where used:Three screws that secure the speakers to the base enclosure

Screw listing

Maintenance and Service Guide 7–5

Screw listing

Phillips PM2.5×3.0 screw

Color Quantity Length Thread Head diameter

Black 6 3.0 mm 2.5 mm 5.0 mm

Where used: Two screws that secure the WWAN module to the computer

Where used:Two screws that secure the WLAN module to the computer

7–6 Maintenance and Service Guide

Where used: Two screws that secure the display panel to the display enclosure

Screw listing

Maintenance and Service Guide 7–7

Screw listing

Phillips PM2.5×4.0 screw

Color Quantity Length Thread Head diameter

Black 12 4.0 mm 2.5 mm 5.0 mm

Where used:Two screws that secure the TouchPad to the top cover

Where used: Two screws that secure the display panel to the display enclosure

7–8 Maintenance and Service Guide

Where used: Two screws that secure the power LED to the base enclosure

Where used: One screw that secures the USB board to the base enclosure

Screw listing

Where used: Five screws that secure the system board to the base enclosure

Maintenance and Service Guide 7–9

Screw listing

Phillips PM2.5×5.0 screw

Color Quantity Length Thread Head diameter

Black 10 5.0 mm 2.5 mm 5.0 mm

Where used: Six screws that secure the LCD panel to the computer

Where used: Two screws that secure the bezel to the display panel

7–10 Maintenance and Service Guide

Where used: Two screws that secure the display panel to the display enclosure

Screw listing

Maintenance and Service Guide 7–11

Screw listing

Phillips PM2.5×6.0 screw

Color Quantity Length Thread Head diameter

Black 2 6.0 mm 2.5 mm 5.0 mm

Where used:Two screws that secure the system fan to the base enclosure

7–12 Maintenance and Service Guide

HP pavilion dm3 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual