HP PAVILION DM3 User Manual

HP Pavilion dm3 Entertainment PC

Maintenance and Service Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. Intel and Intel Pentium are trademarks of Intel Corporation in the U.S. and other countries. AMD and ATI are trademarks of Advanced Micro Devices, Inc. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides comprehensive information on identifying computer features, components, and spare parts; on troubleshooting computer problems; and on performing computer disassembly procedures.

First Edition: August 2010

Document Part Number: 622652-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 5

Top components ................................................................................................................................... 5

Display components ............................................................................................................ 5

Keys ..................................................................................................................................... 6

Lights ................................................................................................................................... 7

TouchPad components ........................................................................................................ 8

Front components ................................................................................................................................ 9

Left-side components ........................................................................................................................... 9

Right-side components ....................................................................................................................... 10

Bottom components ........................................................................................................................... 11

Wireless antennas .............................................................................................................................. 13

Additional hardware components ....................................................................................................... 14

3 Illustrated parts catalog ............................................................................................................................... 15

Serial number label ............................................................................................................................ 15

Computer major components ............................................................................................................. 16

Display assembly components ........................................................................................................... 19

Plastics kit .......................................................................................................................................... 21

Mass storage devices ......................................................................................................................... 22

Miscellaneous parts ............................................................................................................................ 23

Sequential part number listing ............................................................................................................ 23

4 Removal and replacement procedures ....................................................................................................... 27

Preliminary replacement requirements ............................................................................................... 27

Tools required .................................................................................................................... 27

Service considerations ....................................................................................................... 27

Plastic parts ....................................................................................................... 27

Cables and connectors ..................................................................................... 28

Drive handling ................................................................................................... 28

Grounding guidelines ......................................................................................................... 29

Electrostatic discharge damage ........................................................................ 29

Packaging and transporting guidelines ............................................. 30

Workstation guidelines ..................................................................... 30

Equipment guidelines ....................................................................... 31

Component replacement procedures ................................................................................................. 32

Serial number label ............................................................................................................ 32

Computer feet .................................................................................................................... 33

Battery ............................................................................................................................... 34

SIM .................................................................................................................................... 35

Hard drive .......................................................................................................................... 36

Memory module ................................................................................................................. 39

RTC battery ....................................................................................................................... 41

Keyboard ........................................................................................................................... 42

Top cover ........................................................................................................................... 45

Speaker assembly ............................................................................................................. 48

Mini system board (left) ..................................................................................................... 50

Mini system board (right) ................................................................................................... 52

Power cable ....................................................................................................................... 54

WLAN module .................................................................................................................... 55

WWAN module .................................................................................................................. 57

Power button board ........................................................................................................... 59

Display assembly ............................................................................................................... 61

Fan/heat sink assembly ..................................................................................................... 67

System board ..................................................................................................................... 73

5 Setup Utility (BIOS) ....................................................................................................................................... 75

Starting Setup Utility ........................................................................................................................... 75

Using Setup Utility .............................................................................................................................. 76

Changing the language of Setup Utility ............................................................................. 76

Navigating and selecting in Setup Utility ............................................................................ 76

Display system information ................................................................................................ 77

Restoring default settings in Setup Utility .......................................................................... 77

Exiting Setup Utility ............................................................................................................ 78

Setup Utility menus ............................................................................................................................ 78

Main menu ......................................................................................................................... 78

Security menu .................................................................................................................... 78

System Configuration menu .............................................................................................. 79

Diagnostics menu .............................................................................................................. 79

Updating the BIOS ............................................................................................................................. 81

Determining the BIOS ........................................................................................................ 81

Downloading a BIOS update ............................................................................................. 81

6 Specifications ................................................................................................................................................ 83

Computer specifications ..................................................................................................................... 83

13.3-inch display specifications .......................................................................................................... 84

Hard drive specifications .................................................................................................................... 85

External Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications ............................... 86

External DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications .................... 87

7 Backup and recovery .................................................................................................................................... 88

Creating recovery discs ...................................................................................................................... 89

Backing up your information ............................................................................................................... 90

Using Windows Backup and Restore ................................................................................ 91

Using system restore points .............................................................................................. 91

When to create restore points ........................................................................... 91

Create a system restore point ........................................................................... 91

Restore to a previous date and time ................................................................. 92

Performing a recovery ........................................................................................................................ 92

Recovering from the recovery discs .................................................................................. 92

Recovering from the dedicated recovery partition (select models only) ............................ 93

8 Connector pin assignments ......................................................................................................................... 94

Audio-in (microphone) ........................................................................................................................ 94

Audio-out (headphone) ....................................................................................................................... 94

External monitor ................................................................................................................................. 94

HDMI .................................................................................................................................................. 96

RJ-45 (network) .................................................................................................................................. 97

Universal Serial Bus ........................................................................................................................... 97

9 Power cord set requirements ...................................................................................................................... 98

Requirements for all countries ............................................................................................................ 98

Requirements for specific countries and regions ............................................................................... 99

10 Recycling ................................................................................................................................................... 100

Battery .............................................................................................................................................. 100

Display .............................................................................................................................................. 100

Index ................................................................................................................................................................. 106

vii

viii

1 Product description

Category Description

Product Name HP Pavilion dm3 Entertainment PC

Processors Intel Pentium® U5400 (1.2 GHz, 3M L3 cache) UMA

Intel Pentium U5400 (1.2 GHz, 3M L3 cache) Discrete

Intel Core i3–330UM (1.2 GHz, 3M L3 cache) UMA

Intel Core i3–330UM (1.2 GHz, 3M L3 cache) Discrete

Intel Dual Core i5–430UM (1.2 GHz SC turbo up to 1.73GHz, 3M L3 cache)

Discrete

Intel Core i3–380UM (1.33 GHz, 3M L3 cache) UMA

Intel Core i3–380UM (1.33 GHz, 3M L3 cache) Discrete

Intel Core i5–470UM (1.33 GHz SC turbo, 3M L3 cache) Discrete

Chipset Intel HM55 Express Chipset

Graphics Intel HD Graphics

ATi Park LP (ATI Mobility Radeon™ HD5430) with 1024MB of dedicated video

memory (128Mx16 DDR3 800MHz x 4 PCs)

Support Blu-ray playback with HD Decode, DX10.1 and DX11 Support and HDMI

Support

Panels 33.8-cm (13.3-in) HD LED BrightView (1366x768) (3.6mm) SVA

Memory 2 customer-accessible/upgradable memory module slots

Supports up to 8 GB memory

Supports the following DDR3 configurations at 800 MHz:

8192-MB total system memory (4096 × 2)

●

6144-MB total system memory (2048 x 1 + 4096 x 1)

●

4096-MB total system memory (2048 × 2)

●

4096-MB total system memory (4096 x 1)

●

3072-MB total system memory (1024 x 1 + 2048 x 1)

●

2048-MB total system memory (1024 × 2)

●

2048-MB total system memory (2048 × 1)

●

1024-MB total system memory (1024 × 1)

●

Category Description

Hard drives

640-GB, 7200-rpm

640-GB, 5400-rpm

500-GB, 7200-rpm

320-GB, 7200-rpm

250-GB, 7200-rpm

160-GB, 7200-rpm

Support for 128-GB SSD in single HDD configurations

Optical drives Supports only external optical drives

Supports 9.5-mm, 6.35-cm (2.5-inch) hard drives

●

Serial ATA (SATA)

●

HP ProtectSmart Hard Drive Protection Customer-accessible

●

12.7-mm tray load

●

Serial ATA (SATA)

●

External USB: DVD±RW SuperMulti Double-Layer Drive with LightScribe

●

External USB: Blu-ray ROM DVD±R/RW SuperMulti Double-Layer Drive with

●

LightScribe

Webcam Low-light VGA camera with fixed focus and microphone

Audio

Ethernet

Wireless Integrated wireless local-area network (WLAN) options via Half-Mini Card

Integrated WWAN and GPS function (FMC):

2 Altec/Lansing stereo speakers with enclosures

●

Headphone jack

●

Microphone jack

●

Integrated 10/100/1000 network interface card (NIC)

●

Ethernet cable not included

●

Broadcom 802.11 bgn WLAN + Bluetooth® Combo card

●

Broadcom 802.11 bgn WLAN card

●

Atheros 802.11 bgn WLAN card

●

Ralink 802.11 bgn WLAN + Bluetooth Combo card

●

Qualcomm Gobi2/Birlion with 2 antennas

●

5 band antenna support: 2100/1800/1900/800/900 with additional GPS band

●

x.x GHz antennas in display enclosure

●

2 Chapter 1 Product description

Category Description

External media card Digital Media Slot, supporting the following optional digital card formats:

MultiMediaCard (MMC)

●

Secure Digital (SD) Memory Card

●

Secure Digital High Capacity (SDHC) Memory Card

●

Memory Stick (MS)

●

Memory Stick Pro (MSP)

●

xD-Picture Card (XD) (also types H and M)

●

SIM card slot:

Populated with WWAN

●

User accessible

●

Ports Audio-in (stereo microphone)

Audio-out (stereo headphone)

Hot Plug/Unplug and auto detector for correct output to wide-aspect vs. standard-

aspect video

HDMI v.1.3b supporting 1080p with HDCP key

Multi-pin AC power (non-smart pin)

RJ-45 (Ethernet, includes link and activity lights)

USB 2.0 (3)

VGA (Dsub 15-pin) supporting 1920 × 1200 external resolution at 75 GHz

Keyboard/pointing devices Full size keyboard

TouchPad with TouchPad buttons

Supports 2-way scroll with legend

Taps enabled by default

Touchpad on/off capability

Touchpad gesture to be default on; rotate gesture default off

Power requirements 65-W AC adapter (Non-smart ID Pin supported) with localized cable plug support

6-cell, 2.8-Ah (62-Wh) polymer battery

Security Security cable slot

Operating system Preinstalled:

Windows® 7 Basic (32-bit)

●

Windows 7 Basic (64-bit)

●

Windows 7 Premium (32-bit)

●

Windows 7 Premium (64-bit)

●

Windows 7 Professional (32-bit)

●

Category Description

Microsoft® Office preinstalled on:

Serviceability End-user replaceable parts:

AC adapter

Battery (system)

Hard drive

Memory modules

RTC battery

SIM card (for WWAN)

Windows 7 Professional (64-bit)

●

Windows 7 Home Basic (32-bit and 64-bit)

●

Windows 7 Home Premium (32-bit and 64-bit)

●

Windows 7 Professional (32-bit and 64-bit)

●

4 Chapter 1 Product description

2 External component identification

Top components

Display components

Item Component Function

(1) Internal microphones (2) Record sound.

(2) Webcam light On—The webcam is in use.

(3) Webcam Records video and captures still photographs.

Top components 5

Keys

Item Component Function

(1) esc key Displays system information when pressed in

combination with the fn key.

(2) fn key Executes frequently used system functions when

pressed in combination with an arrow key or the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the cursor.

(5) Action keys Executes frequently used system functions.

6 Chapter 2 External component identification

Lights

Item Component Description

(1) Caps lock light On—Caps lock is on.

(2) Mute light On—Computer sound is off.

(3) Wireless light

(4) TouchPad light

White—An integrated wireless device, such as a

●

wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

Amber—No wireless devices are detected.

●

Off—TouchPad is enabled.

●

Amber—TouchPad is disabled.

●

Top components 7

TouchPad components

Item Component Function

(1) TouchPad light

(2) Left TouchPad button Functions like the left button on an external mouse.

(3) TouchPad scroll zone Scrolls up or down.

(4) Right TouchPad button Functions like the right button on an external mouse.

Off—TouchPad is enabled.

●

Amber—TouchPad is disabled.

●

8 Chapter 2 External component identification

Front components

Item Component Function

(1) Speakers (2) Produce sound.

Left-side components

Item Component Function

(1) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it might not prevent the computer from being mishandled or stolen.

(2) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3) External monitor port Connects an external VGA monitor or projector.

(4) HDMI port Connects an optional video or audio device, such as a

high-definition television, or any compatible digital or audio component.

(5) USB port Connects an optional USB device.

(6) Drive light On—The hard drive is in use.

(7) Power light Supports the following digital card formats:

On—The computer is on.

●

Flashing—The computer is in Sleep.

●

Off—The computer is off or in Hibernation.

●

Front components 9

Right-side components

Item Component Function

(1) Digital Media Slot (select models only) Supports the following optional digital card formats:

(2) Audio-out (headphone) jack Produces sound when connected to optional powered

Memory Stick (MS)

●

Memory Stick Pro (MSP)

●

MultiMediaCard (MMC)

●

Secure Digital (SD) Memory Card

●

xD-Picture Card (XD)

●

stereo speakers, headphones, earbuds, a headset, or television audio.

(3) Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

(4) USB ports (2) Connects optional USB devices.

(5) RJ-45 (network) jack (optional) Connects a network cable.

(6) AC adapter light

(7) Power connector Connects an AC adapter.

Flashing white—The computer is in Sleep.

●

On white—The computer is connected to external

●

power.

Flashing amber—The computer is charged.

●

Off—The computer is not connected to external

●

power.

10 Chapter 2 External component identification

Bottom components

Item Component Function

(1) Hard drive bay Holds the hard drive and wireless wide area network

(WWAN) module (select models only).

NOTE: To prevent an unresponsive system, replace

the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

(2) Battery bay Holds the battery and contains the SIM slot.

NOTE: The battery is preinstalled in the battery bay

at the factory.

(3) Battery release latch Releases the battery from the battery bay.

(4) Vent Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Bottom components 11

Item Component Function

(5) Memory module compartment Contains the memory module slot (2 slots on select

models) and a wireless LAN module.

NOTE: To prevent an unresponsive system, replace

(6) Speakers (2) Produce sounds.

12 Chapter 2 External component identification

Wireless antennas

NOTE: Your computer might look different from the illustration in this section

Item Component Function

(1) WWAN antennas (2)*(select models only) Send and receive wireless signals to communicate

WLAN antennas (2)* Send and receive wireless signals to communicate

*The antennas are not visible from the outside of the device. For optimal transmission, keep the areas immediately around the antennas free from obstructions.

To see wireless regulation notices, see the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

with wireless wide-area networks (WWAN).

with wireless local area networks (WLAN).

Holds the battery and contains the SIM slot.

Wireless antennas 13

Additional hardware components

Item Component Function

(1) Power cord* Connects the AC adapter.

(2) AC adapter Converts AC power to DC power.

(3) Battery* Powers the computer when the computer is not

*Batteries and power cords vary in appearance by region or country.

plugged into external power.

14 Chapter 2 External component identification

3 Illustrated parts catalog

Serial number label

When ordering parts or requesting information, provide the computer serial number and model description provided on the serial number label.

(1) Product name—This is the product name affixed to the front of the computer.

(2) Serial number (s/n)—This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n)—This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Warranty period—This number describes the duration of the warranty period for the computer.

Serial number label 15

Computer major components

16 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(1) Display assembly

33.8-cm (13.3-in) HD LED Brightview SVA

NOTE: For more information on the display assembly internal component

spare part information, see

(2) Keyboard (includes keyboard cable) for use in the:

United States 619433-001

French Canada 619433-121

Thailand 619433-281

Japan 619433-291

Taiwan 619433-AB1

South Korea 619433-AD1

Backlit Keyboard (includes keyboard cable) for use in the:

United States 619434-001

French Canada 619434-121

Thailand 619434-281

Japan 619434-291

Taiwan 619434-AB1

South Korea 619434-AD1

Display assembly components on page 19.

633279–001

(3) Top cover (includes TouchPad) 626743-001

(4) Webcam module 619459–001

(5) Left mini system board 626740–001

(6) Right mini system board 626739–001

(7) WLAN module

Broadcom 802.11 bgn WLAN + Bluetooth Combo card 621184-001

Broadcom 802.11 bgn WLAN card 621751-001

Atheros 802.11 bgn WLAN card 621752-001

Ralink 802.11 bgn WLAN + Bluetooth Combo card 621753-001

(8) HSPA EV-DO Birlion MiniCard UNDP WWAN module (optional) 621185-001

(9) Heat sink (includes replacement thermal material)

UMA 619440-001

Discrete 626735-001

(10) System board (includes embedded processor and replacement thermal)

Intel Pentium U5400 (1.2 GHz, 3M L3 cache) UMA 619456-001

Intel Pentium U5400 (1.2 GHz, 3M L3 cache) Discrete 619457-001

Computer major components 17

Item Description Spare part number

Intel Core i3–330UM (1.2 GHz, 3M L3 cache) UMA 621560-001

Intel Core i3–330UM (1.2 GHz, 3M L3 cache) Discrete 621561-001

Intel Dual Core i5–430UM (1.2 GHz SC turbo up to 1.73GHz, 3M L3 cache)

Discrete

Intel Core i3–380UM (1.33 GHz, 3M L3 cache) UMA 626598-001

Intel Core i3–380UM (1.33 GHz, 3M L3 cache) Discrete 626599-001

Intel Core i5–470UM (1.33 GHz SC turbo, 3M L3 cache) Discrete 626600-001

(11) Memory modules (PC3, 1066 MHz)

2GB 598856-001

1GB 598859-001

4GB 599092-001

(12) Power button board 626742–001

(13) Speakers 619454-001

(14) Hard drive cable (included in cable kit) 626734-001

(15) Power and RJ-45 connector and cable (included in cable kit)

(16) Hard drive (includes hard drive bracket and Mylar cover)

640 GB, 7200 RPM 619445-001

500 GB, 7200 RPM 619444-001

320 GB, 7200 RPM 619443-001

621562-001

250 GB, 7200 RPM 619442-001

160 GB, 7200 RPM 619441-001

640 GB,INTERNAL, 7200 RPM 621046-001

SSD 160 GB 619445-001

Hard Drive Hardware Kit (not illustrated; includes hard drive bracket and hard

drive screws)

(17) RTC battery (includes cable) 619451-001

(18) Battery 6C 62WHr 2.8Ah LI 619438-001

(19) Hinge covers 626737-001

(20) Base enclosure 619437-001

Plastics kit 619450-001

(21) Memory module compartment access cover

(22) Hard drive bay access cover

619446-001

18 Chapter 3 Illustrated parts catalog

Display assembly components

Item Description Spare part number

(1) Display hinge covers 626637-001

(2) Display bezel (includes WLAN and WWAN antennas) 619499–001

(3) Display hinges (with hinges) 619477-001

(5) Webcam module 619549-001

(6) 33.8-cm (13.3-in) HD LED Brightview SVA panel 619448-001

Display assembly components 19

Item Description Spare part number

(7) Display cable (includes microphone) 619439–001

(8) Wireless antenna (includes WLAN and WWAN antenna transceivers and cable) 619435-001

(9) Display back cover (includes logo) for use with: 619436–001

Display EMI shield (not illustrated) 626736-001

20 Chapter 3 Illustrated parts catalog

Plastics kit

Item Description Spare part number

Plastics Kit 619450-001

(1) Memory module compartment cover

(2) Hard drive bay access cover

Plastics kit 21

Mass storage devices

Item Description Spare part number

(1) Hard drive (includes hard drive bracket and Mylar cover)

640 GB, 7200 RPM 619445-001

500 GB, 7200 RPM 619444-001

320 GB, 7200 RPM 619443-001

250 GB, 7200 RPM 619442-001

160 GB, 7200 RPM 619441-001

640 GB,INTERNAL, 7200 RPM 621046-001

SSD 160 GB 619455-001

Hard Drive Hardware Kit (not illustrated; includes hard drive bracket and hard

drive screws)

(2) External Optical drive (optional)

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe 584383–001

Blu-ray ROM with LightScribe DVD±R/RW SuperMulti Double-Layer Drive 584384–001

619446-001

22 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Description Spare part number

AC adapter 609939-001

AC adapter (for use in emerging markets) 609948-001

Power cords for use in:

Australia 490371-011

India 490371-D61

Japan 490371-291

South Korea 490371-AD1

Taiwan 490371-AB1

Thailand 490371-201

the People’s Republic of China 490371-AA1

the United Kingdom and Singapore 490371-031

the United States 490371-001

Cable Kit

Power cable

●

hard drive cable

●

Rubber Kit 619452–001

Screw Kit

Phillips PM2.0×3.0 screw

●

Phillips PM2.5×4.0 screw

●

Phillips PM2.5×6.0 screw

●

Phillips PM2.5×12.0 screw

●

Phillips PM3.0×4.0 screw

●

Phillips PM1.6×2.5 screw

●

Phillips PM2.5×.5 screw

●

Sequential part number listing

Spare part number

Description

626734–001

619453–001

490371-001 Power cord for use in North America

490371-011 Power cord for use in Australia

490371-031 Power cord for use in the United Kingdom and Singapore

490371-201 Power cord for use in Thailand

Miscellaneous parts 23

Spare part number

490371-291 Power cord for use in Japan

490371-AA1 Power cord for use in the People's Republic of China

490371-AB1 Power cord for use in Taiwan

490371-AD1 Power cord for use in South Korea

490371-D61 Power cord for use in India

584383-001 DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe external drive (includes

584384-001 Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive with LightScribe external drive (includes bezel,

598856-001 4096-MB memory module (PC3, 1066 MHz)

598859-001 2048-MB memory module (PC3, 1066 MHz)

599092-001 1024-MB memory module (PC3, 1066 MHz)

609939-001 65-W RC/V AC adapter

609948-001 65-W RC/V AC adapter (for use in emerging markets)

619433-001 Keyboard for use in the United States (includes cable and 2 retention clips)

619433-121 Keyboard for use in French Canada (includes cable and 2 retention clips)

Description

bezel, bracket, and cable)

bracket, and cable)

619433-281 Keyboard for use in Thailand (includes cable and 2 retention clips)

619433-291 Keyboard for use in Japan (includes cable and 2 retention clips)

619433-AB1 Keyboard for use in Taiwan (includes cable and 2 retention clips)

619433-AD1 Keyboard for use in South Korea (includes cable and 2 retention clips)

619434-001 Backlit keyboard for use in the United States (includes cable and 2 retention clips)

619434-121 Backlit keyboard for use in French Canada (includes cable and 2 retention clips)

619434-281 Backlit Keyboard for use in Thailand (includes cable and 2 retention clips)

619434-291 Backlit Keyboard for use in Japan (includes cable and 2 retention clips)

619434-AB1 Backlit keyboard for use in Taiwan (includes cable and 2 retention clips)

619434-AD1 Backlit keyboard for use in South Korea (includes cable and 2 retention clips)

619435-001 Antennas (includes WLAN and WWAN antennas)

619436-001 Display back cover

619437-001 Base enclosure

619438–001 6-cell, 62-WHr 2.8Ah LI battery

619439-001 Display cable

619440–001 Heat sink for use only with computer models equipped with UMA graphics subsystem (includes

replacement thermal material)

619441-001 160-GB, 7200-rpm hard drive (includes hard drive bracket and Mylar cover)

619442-001 250-GB, 7200-rpm hard drive (includes hard drive bracket and Mylar cover)

24 Chapter 3 Illustrated parts catalog

Spare part number

619443-001 320-GB, 7200-rpm hard drive (includes hard drive bracket and Mylar cover)

619444–001 500-GB, 7200-rpm hard drive (includes hard drive bracket and Mylar cover)

619445-001 640-GB, 7200-rpm hard drive (includes hard drive bracket and Mylar cover)

619446–001 Hard Drive Hardware Kit (includes hard drive bracket, Mylar cover, and hard drive screws)

619447–001 Display hinges (includes left and right display hinges)

619448–001 33.8-cm (13.3-in) HD LED BrightView display panel (includes display panel and backlight cables)

619449–001 Display assembly bezel (includes WLAN and WWAN antennas)

619450–001 Plastics Kit

Description

NOTE: For more Plastics Kit information, see

619451-001 RTC battery

619452-001 Rubber Kit

619453–001 Screw Kit

619454-001 Speakers

619455–001 128-GB, SSD

619456–001 System board equipped with UMA graphics subsystem and Intel Pentium U5400 (1.2 GHz, 3M L3 cache);

includes replacement thermal material)

619457–001 System board equipped with discrete graphics subsystem and Intel Pentium U5400 (1.2 GHz, 3M L3

cache); includes replacement thermal material)

619459-001 Webcam

621046-001 160-GB, 7200-rpm internal hard drive (includes hard drive bracket and Mylar cover)

621184-001 Broadcom 802.11 bgn WLAN + Bluetooth Combo card

621185–001 HSPA EV-DO Birlion MiniCard UNDP WWAN module

621560–001 System board equipped with UMA graphics subsystem and Intel Core i3–330UM (1.2 GHz, 3M L3

cache); includes replacement thermal material)

621561–001 System board equipped with discrete graphics subsystem and Intel Core i3–330UM (1.2 GHz, 3M L3

cache); includes replacement thermal material)

Plastics kit on page 21.

621562–001 System board equipped with discrete graphics subsystem andIntel Dual Core i5–430UM (1.2 GHz SC

turbo up to 1.73GHz, 3M L3 cache; includes replacement thermal material)

621751-001 Broadcom 802.11 bgn WLAN card

621752-001 Atheros 802.11 bgn WLAN card

621753-001 Ralink 802.11 bgn WLAN + Bluetooth Combo card

626598–001 System board equipped with UMA graphics subsystem and Intel Core i3–380UM (1.33 GHz, 3M L3

cache; includes replacement thermal material)

626599–001 System board equipped with discrete graphics subsystem and Intel Core i3–380UM (1.33 GHz, 3M L3

cache; includes replacement thermal material)

626600–001 System board equipped with discrete graphics subsystem and Intel Core i5–470UM (1.33 GHz SC turbo,

3M L3 cache; includes replacement thermal material)

Sequential part number listing 25

Spare part number

626734-001 Cable kit

626735–001 Heat sink for use only with computer models equipped with discrete graphics subsystem (includes

626736-001 Display EMI shield

626737-001 Display hinge covers

626739-001 Right mini system board

626740-001 Left mini system board

626742–001 Power button board

626743–001 Top cover (includes TouchPad and TouchPad cable)

633279–001 33.8-cm (13.3-in) HD LED BrightView display assembly

Description

replacement thermal material)

26 Chapter 3 Illustrated parts catalog

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Use the following tools to complete the removal and replacement procedures:

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Flat-bladed screwdriver

●

Service considerations

The following sections include some of the considerations that you should keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Preliminary replacement requirements 27

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

28 Chapter 4 Removal and replacement procedures

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 v 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements 29

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or

●

packaging.

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or

●

nonconductive foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded

●

tools and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-

●

safe materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids

●

and Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

●

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

●

30 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

●

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

●

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 31

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 56 screws, in 7 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Serial number label

When ordering parts or requesting information, provide the computer serial number and model description provided on the serial number label.

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Warranty period: This number describes the duration of the warranty period for the computer.

32 Chapter 4 Removal and replacement procedures

Computer feet

Description Spare part number

Rubber Kit 619452-001

The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below.

Component replacement procedures 33

Battery

Description Spare part number

6 cell, 2.80 Ah, 62 Wh 619438-001

Before disassembling the computer:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside down on a flat surface.

2. Slide the battery release latch (1) to release the battery.

3. Slide the battery out of the computer (2).

To insert the battery, insert the bottom edge of the battery into the battery bay until the battery is seated. The battery release latch automatically locks the battery into place.

34 Chapter 4 Removal and replacement procedures

SIM

NOTE: The SIM is provided by the end user as a security measure for the WWAN module. The SIM

should be removed, placed into a static-dissipative container, and then replaced when the computer is reassembled.

Before removing the SIM:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet, and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Remove the SIM:

1. Press in on the SIM (1) to release it from the SIM slot.

2. Remove the SIM (2) from the computer.

Reverse this procedure to install the SIM.

Battery on page 34).

Component replacement procedures 35

Hard drive

NOTE: The hard drive spare part kit includes a hard drive bracket and hard drive connector. The

hard drive bracket and hard drive connector, as well as the hard drive bracket screws, are also available in the Hard Drive Hardware Kit.

Description Spare part number

640 GB, 7200 rpm 619445–001

500 GB, 7200 rpm 619444-001

320 GB, 7200 rpm 619443-001

250 GB, 7200 rpm 619442-001

160 GB, 7200 rpm 619441-001

640 GB, INTERNAL, 7200 rpm 621046–001

SSD 160GB 619455-001

Hard drive hardware kit (not illustrated, includes connector, bracket, and screws) 619446-001

Before removing the hard drive:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 34).

Remove the hard drive:

1. Position the computer with the back toward you.

2. Press the orange hard drive release latch that located in the battery bay (1) and secures the

hard drive cover to the computer.

36 Chapter 4 Removal and replacement procedures

3. Lift the left side of the hard drive cover and remove the cover (2). The hard drive cover is

included in the plastics kit, spare part number 619450-001.

4. Remove the two Phillips PM2.5×4.0 screws (1) that secure the hard drive to the system board.

5. Use the mylar tab to lift the hard drive out of the computer at an angle (2).

6. Disconnect the hard drive cable from the hard drive (3).

7. Use the mylar tab on the hard drive bracket to lift the hard drive out (4) of the hard drive bay.

Component replacement procedures 37

8. To replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1) that secure the

hard drive bracket to the hard drive

9. Grasp the two attached Mylar tabs and pull the bracket straight up to remove it from the hard

drive (2).

Reverse this procedure to install the hard drive.

38 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number

1 GB, 1066 MHz DDR3 598859-001

2 GB, 1066 MHz DDR3 598856-001

4 GB, 1066 MHz DDR3 599092-001

Before removing the memory module:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

Battery on page 34).

Remove the memory module:

1. Turn the computer upside down with the front toward you.

2. Slide the orange memory module cover release latch that located in the battery bay (1) and

secures the memory module cover to the computer.

3. Lift the cover off the computer (2). The mini-card compartment cover is included in the plastics

kit, spare part number 619450-001.

NOTE: Small tabs hold the cover in place. Firmly pull up on the cover to release the tabs.

4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory

module. (The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 39

5. Remove the module (2) by pulling it away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

Reverse this procedure to install a memory module.

40 Chapter 4 Removal and replacement procedures

RTC battery

Description Spare part number

RTC battery 619451-001

Before removing the RTC battery:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

5. Remove the memory module cover (see

Battery on page 34).

Memory module on page 39).

Remove the RTC battery:

1. Unplug the RTC battery from the system board (1).

2. Lift the battery (2) out of the computer.

Reverse this procedure to install the RTC battery.

Component replacement procedures 41

Keyboard

Description Spare part number

For use in French Canada 619433-121

For use in Japan 619433-291

For use in the South Korea 619433-AD1

For use in Taiwan 619433-AB1

For use in Thailand 619433-281

For use in the United States 619433-001

For use in French Canada with backlight 619434-121

For use in Japan with backlight 619434-291

For use in South Korea with backlight 619434-AD1

For use in Taiwan with backlight 619434-AB1

For use in Thailand with backlight 619434-281

For use in the United States with backlight 619434-001

Before removing the keyboard:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the battery (see

5. Remove the hard drive (see

6. Remove the Memory Module compartment cover (see

Battery on page 34).

Hard drive on page 36).

Memory module on page 39).

Remove the keyboard:

1. Turn the computer upside down with the front toward you.

2. Remove the three Phillips PM2.5×5.0 screws that secure the keyboard to the computer.

42 Chapter 4 Removal and replacement procedures

3. Turn the computer display-side up with the front toward you.

4. Open the computer as far as possible.

5. Release the tabs along the top (1) edge of the keyboard using a thin flat-bladed screwdriver.

6. Lift the top edge of the keyboard, and set the keyboard back towards the display (2).

7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and

disconnect the keyboard cable (2) from the system board.

8. Remove the keyboard.

Component replacement procedures 43

Reverse this procedure to install the keyboard.

44 Chapter 4 Removal and replacement procedures

Top cover

Description Spare part number

Top cover (includes TouchPad) 626743-001

Before removing the top cover:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

4. Remove the following components:

the computer, and then shut it down through the operating system.

outlet and then disconnecting AC adapter from the computer.

a. Battery (see

b. Hard drive (See

c. Memory module (see

d. Keyboard (see

Battery on page 34)

Hard drive on page 36)

Memory module on page 39)

Keyboard on page 42)

Remove the top cover:

1. Turn the computer upside down with the front toward you.

2. Remove two rubber feet (1) and two rubber rectangles (2) that are located on the bottom of the

computer.

3. Remove the two Phillips PM2.5x3 and three Phillips PM2.5x6.5 screws on the base enclosure

(3). Remove the two silver trim rings (4) from the base enclosure.

4. Turn the computer display-side up with the front toward you.

5. Open the computer as far as possible.

Component replacement procedures 45

6. Remove the three Phillips PM2.5×6.0 screw that secures the top cover to the computer.

7. Release the touchpad ZIF connector (1).

46 Chapter 4 Removal and replacement procedures

8. Lift the rear edge of the top cover (1) until the top cover disengages from the base enclosure.

Remove the top cover (2).

NOTE: The TouchPad is glued to the top cover and is included with the top cover spare part.

Reverse this procedure to install the top cover.

Component replacement procedures 47

Speaker assembly

Description Spare part number

Speaker assembly (includes cable) 619454-001

Before removing the speaker assembly:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Hard drive (see

c. Keyboard (see

d. Top cover (see

Battery on page 34)

Hard drive on page 36)

Keyboard on page 42)

Top cover on page 45)

Remove the speaker assembly:

1. Position the base enclosure with the front edge towards you.

2. Disconnect the speaker cable (1)

from the system board.

3. Remove the two Phillips PM2.5×3.0 screws (2) that secure the speaker assembly to the top

cover.

4. Lift up and remove the speakers (3).

48 Chapter 4 Removal and replacement procedures

Reverse this procedure to install the speaker assembly.

Component replacement procedures 49

Mini system board (left)

Description Spare part number

Mini system board (left) 626740-001

Before removing the mini system board:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Hard drive (see

c. Keyboard (see

d. Top cover (see

Battery on page 34)

Hard drive on page 36)

Keyboard on page 42)

Top cover on page 45)

Remove the mini system board (left):

1. Position the base enclosure with the front edge towards you.

2. Locate the ZIF connector (1) and disconnect it from the system board (2).

3. Remove the two Phillips PM2.0×3.0 screws (3) that secure the mini system board to the base

enclosure cover.

50 Chapter 4 Removal and replacement procedures

4. Lift up and remove the mini system board (4).

Reverse this procedure to install the mini system board (left).

Component replacement procedures 51

Mini system board (right)

Description Spare part number

Mini system board (right) 626739-001

Before removing the mini system board:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Hard drive (see

c. Keyboard (see

d. Top cover (see

Battery on page 34)

Hard drive on page 36)

Keyboard on page 42)

Top cover on page 45)

Remove the mini system board (right):

1. Position the base enclosure with the front edge towards you.

2. Locate the ZIF connector (1) and disconnect it from the system board (2).

3. Remove the three Phillips PM2.0×3.0 screws (3) that secure the mini system board to the base

enclosure cover.

52 Chapter 4 Removal and replacement procedures

4. Lift up and remove the mini system board (4).

Reverse this procedure to install the mini system board (right).

Component replacement procedures 53

Power cable

Description Spare part number

The power cable is included in the Cable Kit 626734-001

Before removing the power cable:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Hard drive (see

c. Keyboard (see

d. Top cover (see

Battery on page 34)

Hard drive on page 36)

Keyboard on page 42)

Top cover on page 45)

Remove the power cable:

1. Position the base enclosure with the front edge towards you.

2. Lift up on the power cable (1) and disconnect the cable from its routing (2) to remove the power

cable.

Reverse this procedure to install the power cable.

54 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part

Broadcom 802.11 bgn WLAN + Bluetooth Combo card 621184-001

Broadcom 802.11 bgn WLAN card 621751-001

Atheros 802.11 bgn WLAN card 621752-001

Ralink 802.11 bgn WLAN + Bluetooth Combo card 621753-001

number

Before removing the WLAN module:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Hard drive (see

Battery on page 34)

Hard drive on page 36)

c. Keyboard (see

d. Top cover (see

Keyboard on page 42)

Top cover on page 45)

Remove the WLAN module:

1. Position the base enclosure with the front edge towards you.

2. Disconnect the main antenna cable and the auxiliary antenna cable (1) from the wireless

module.

3. Remove the two Phillips PM2.0×3.0 screws (2) that secures the WLAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 55

4. Remove the WLAN module (3) by pulling it away from the slot at an angle.

CAUTION: To prevent an unresponsive system, replace the wireless module only with a

wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

NOTE: WLAN modules are designed with a notch (4) to prevent incorrect insertion into the

WLAN module slot.

Reverse this procedure to install a WLAN module.

56 Chapter 4 Removal and replacement procedures

WWAN module

Description Spare part number

HSPA EV-DO Birlion MiniCard UNDP WWAN module (optional) 621185-001

Before removing the WWAN module:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Hard drive (see

c. Keyboard (see

d. Top cover (see

Battery on page 34)

Hard drive on page 36)

Keyboard on page 42)

Top cover on page 45)

Remove the WWAN module:

1. Position the base enclosure with the front edge towards you.

2. Disconnect the WWAN antenna cables (1) from the WWAN module.

NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The

blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.

3. Remove the two Phillips PM2.0×3.0 screws (2) that secures the WWAN module to the computer.

(The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 57

4. Remove the WWAN module (3) by pulling it away from the slot at an angle.

CAUTION: To prevent an unresponsive system, replace the wireless module only with a

NOTE: WWAN modules are designed with a notch (4) to prevent incorrect insertion into the

WWAN module slot.

Reverse this procedure to install a WWAN module.

58 Chapter 4 Removal and replacement procedures

Power button board

Description Spare part number

Power button board 626742-001

Before removing the power button board:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Hard drive (see

c. Keyboard (see

d. Top cover (see

Battery on page 34)

Hard drive on page 36)

Keyboard on page 42)

Top cover on page 45)

Remove the power button board:

1. Position the base enclosure with the front edge towards you.

2. Locate the power button board cable (1) and disconnect the cable from the system board (2).

3. Remove the Phillips PM2.0×3.0 screw (3) that secures the power button board to the system

board.

Component replacement procedures 59

4. Lift out and remove the power button board (4).

Reverse this procedure to install the power button board.

60 Chapter 4 Removal and replacement procedures

Display assembly

Description Spare part number

33.8-cm (13.3-in) HD LED BrightView display assembly 633279–001

Before removing the display assembly:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Keyboard (see

c. Top cover (see

5. Disconnect the wireless antenna cables from the WLAN module (see

Battery on page 34)

Keyboard on page 42)

Top cover on page 45)

WLAN module

on page 55).

6. Disconnect the wireless antenna cables from the WWAN module (see

WWAN module

on page 57).

Remove the display assembly:

1. Turn the computer display-side up, with the front toward you.

2. Open the display as far as possible.

3. Disconnect the display panel cable (1) from the system board and remove it from its routing

channel.

Component replacement procedures 61

4. Pull the WLAN and WWAN antenna cables (2) from the clip in the routing channel leading to the

display hinge (3).

CAUTION: Support the display assembly when removing the display screws in the following

steps. Failure to support the display assembly can result in damage to the assembly and other components.

5. Remove the three Phillips PM2.5×7.0 screws (1) that secure the display assembly to the

computer.

6. Remove the hinge covers (2)

62 Chapter 4 Removal and replacement procedures

7. Lift the display panel (3) straight up to remove it.

Reverse this procedure to install the display assembly.

Component replacement procedures 63

8. To replace any of the display assembly internal components, remove the following screw covers

and screws:

(1) Two rectangle mylar screw covers on the display bezel bottom edge

(2) Two round mylar screw covers on the display bezel bottom edge

(3) Two Phillips PM2.5×4.0 screws

The display screw covers are included in the rubber kit, spare part number 619452-001.

9. Lift up and remove the display back cover. The back cover is available using spare part number

619436-001.

Reverse this procedure to install the display back cover.

10. To replace the display panel, remove the two Phillips 2.5x3.0 screws from each hinge (1) and lift

up to remove each display panel hinge (2).

64 Chapter 4 Removal and replacement procedures

11. Lift up and remove the display panel (3). The display panel is available using spare part number

619448-001.

12. To replace the webcam module (select models only), remove the two Phillips 2.0×3.0 (1) screws.

13. Disconnect the webcam module cable (2) from the webcam module, and remove the webcam

module (3). The webcam module is available using spare part number 619459-001.

Reverse this procedure to install the webcam module.

14. To replace the wireless antenna transceivers, lift up on the silver transceiver (1) and release the

adhesive material from the display cover (2).

Component replacement procedures 65

15. Lift up to remove the antenna transceivers (3). The wireless antenna transceivers with cable is

available using spare part number 619435-001..

Reverse this procedure to install the display wireless antenna transceivers.

16. To replace the WWAN antenna transceivers, lift up on the silver transceiver and release the

adhesive material from the display cover (1).

17. Lift up to remove the antenna transceivers (2). The wireless antenna transceivers with cable is

available using spare part number 619435-001..

Reverse this procedure to install the display WWAN antenna transceivers.

66 Chapter 4 Removal and replacement procedures

Fan/heat sink assembly

Description Spare part number

Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with UMA graphics subsystem memory

Fan/heat sink assembly (includes replacement thermal material) for use only with computer models with discrete graphics subsystem memory

619440-001

626735-001

Before removing the fan/heat sink assembly:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Hard drive (see

c. Keyboard (see

d. Top cover (see

Battery on page 34)

Hard drive on page 36)

Keyboard on page 42)

Top cover on page 45)

e. Display assembly (see

f. System board (see

Display assembly on page 61)

System board on page 73)

Remove the fan/heat assembly (fan/heat sink appearance may vary):

NOTE: The following steps apply only to computer models equipped with graphics subsystems

having UMA memory.

1. Turn the system board right-side up, with the front toward you.

Component replacement procedures 67

2. Disconnect the fan cable from the system board.

3. Follow the sequence embossed on heat sink to loosen the four Phillips PM2.5×7.0 captive

screws (1–4) that secure the fan/heat sink assembly to the system board.

NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink

assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.

68 Chapter 4 Removal and replacement procedures

4. Remove the fan/heat sink assembly (5) by lifting straight up.

NOTE: The following steps apply only to computer models equipped with graphics subsystems

having discrete memory.

1. Turn the system board right-side up, with the front toward you.

Component replacement procedures 69

2. Disconnect the fan cable from the system board.

3. Loosen the four Phillips captive screws (1–4) and two Phillips spring-loaded captive screws (5–

6) that secure the fan/heat sink assembly.

NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink

assembly and system board components, it might be necessary to move the fan/heat sink assembly from side to side to detach the assembly.

70 Chapter 4 Removal and replacement procedures

4. Remove the fan/heat sink assembly (7) by lifting straight up.

Reverse this procedure to install the fan/heat sink assembly.

The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1), (3) and the processor (2) and video components (4) each time the fan/heat sink assembly is removed. Thermal pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled.

NOTE: Thermal pads and thermal paste are included with all fan/heat sink assembly, system board,

and processor spare part kits.

The following illustration shows the locations for thermal material on systems with UMA graphics subsystems.

The thermal material must be thoroughly cleaned from the surface of the fan/heat sink assembly (1) and (3), and the processor component (2), each time the fan/heat sink assembly is removed. Thermal

Component replacement procedures 71

pads and thermal paste must be installed on all surfaces before the fan/heat sink assembly is reinstalled.

The following illustration shows the locations for thermal material on systems with discrete graphics subsystems.

72 Chapter 4 Removal and replacement procedures

System board

NOTE: The system board spare part kit includes UMA or discrete graphics subsystem memory and

replacement thermal material.

Description Spare part number

Intel Pentium U5400 (1.2 GHz, 3M L3 cache) UMA 619456-001

Intel Pentium U5400 (1.2 GHz, 3M L3 cache) Discrete 619457-001

Intel Core i3–330UM (1.2 GHz, 3M L3 cache) UMA 621560-001

Intel Core i3–330UM (1.2 GHz, 3M L3 cache) Discrete 621561-001

Intel Dual Core i5–430UM (1.2 GHz SC turbo up to 1.73GHz, 3M L3 cache) Discrete 621562-001

Intel Core i3–380UM (1.33 GHz, 3M L3 cache) UMA 626598-001

Intel Core i3–380UM (1.33 GHz, 3M L3 cache) Discrete 626599-001

Intel Core i5–470UM (1.33 GHz SC turbo, 3M L3 cache) Discrete 626600-001

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

Memory modules (see

●

WLAN module (see

●

Memory module on page 39)

WLAN module on page 55)

Before removing the system board:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn on

the computer, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first disconnecting the power cord from the AC

outlet and then disconnecting the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Hard drive (see

c. WLAN module (see

d. Memory module (see

e. Keyboard (see

f. Top cover (see

Battery on page 34)

Hard drive on page 36)

WLAN module on page 55)

Memory module on page 39)

Keyboard on page 42)

Top cover on page 45)

g. Display assembly (see

Display assembly on page 61)

Remove the following cables from the system board:

Power connector cable (see

●

Power cable on page 54).

Component replacement procedures 73

Remove the system board:

1. Turn the computer upright with the right side toward you.

2. Remove the five Phillips PM2.5×4.0 (1) screws that secure the system board to the computer.

3. Lift the system board (2), and pull it away from the base enclosure.

4. Remove the hard drive cable (3) from the bottom of the system board.

Reverse this procedure to install the system board.

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

Fan/heat sink assembly (see

●

Fan/heat sink assembly on page 67).

Reverse the preceding procedure to install the system board.

74 Chapter 4 Removal and replacement procedures

5 Setup Utility (BIOS)

Starting Setup Utility

Setup Utility is a ROM-based information and customization utility that can be used even when your Windows operating system is not working.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start Setup Utility:

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

▲

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press esc.

2. When the Startup Menu is displayed, press f10.

Starting Setup Utility 75

Using Setup Utility

Changing the language of Setup Utility

The following procedure explains how to change the language of Setup Utility. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for Startup Menu” message is displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

Your change goes into effect immediately.

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and selection are by keystroke.

To choose a menu or a menu item, use the arrow keys.

●

To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the

●

arrow keys or f5 or f6.

To select an item, press enter.

●

To close a text box or return to the menu display, press esc.

●

To display additional navigation and selection information while Setup Utility is open, press f1.

●

76 Chapter 5 Setup Utility (BIOS)

Display system information

The following procedure explains how to display system information in Setup Utility. If Setup Utility is not open, begin at step 1. If Setup Utility is open, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Restoring default settings in Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If Setup Utility is not already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

– or –

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.

3. When the Setup Confirmation is displayed, press enter.

4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

The Setup Utility default settings go into effect when the computer restarts.

NOTE: Your password, security, and language settings are not changed when you restore the

factory default settings.

Using Setup Utility 77

Exiting Setup Utility

You can exit Setup Utility with or without saving changes.

To exit Setup Utility and save your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter.

To exit Setup Utility without saving your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

After either choice, the computer restarts in Windows.

Setup Utility menus

The menu tables in this section provide an overview of Setup Utility options.

NOTE: Some of the Setup Utility menu items listed in this section may not be supported by your

computer.

Main menu

Select To do this

System information

Security menu

Select To do this

Administrator password Enter, change, or delete an administrator password.

Power-On Password Enter, change, or delete a power-on password.

View and change the system time and date.

●

View identification information about the computer.

●

View specification information, such as processor

●

information, memory size, and system BIOS.

78 Chapter 5 Setup Utility (BIOS)

System Configuration menu

Select To do this

Language Support Change the Setup Utility language.

Button Sound (select models only) Enable/disable the capacitive button tapping sound.

Virtualization Technology (select models only) Enable/disable the processor Virtualization Technology.

Processor C6 State (select models only) Enable/disable the processor C6 sleep state.

LAN Power Saving Enable/disable the LAN power saving. Reduces the power

Card Reader/1394 Power Saving (select models only) Enable/disable Card Reader/1394 Power Saving.

Fan Always On Enabled/disable Fan Always On. When enabled, the

Action Keys Mode Enable/disable the Action Keys.

Boot Options Set the following boot options:

consumption of the LAN controller.

computer fan will always be on.

POST Hotkey Delay (seconds)―Set the delay for the

●

user to press hot keys in intervals of 5 seconds each (0, 5, 10, 15, or 20)

QuickWeb Support―Enable/disable the QuickWeb

●

Boot Menu during Setup Utility. Set the delay for the user to start Setup Utility in 5 or 10 second intervals.

Diagnostics menu

Select To do this

Primary Hard Disk Self Test Run a comprehensive self-test on the hard drive.

Delay to boot Windows―Enable/disable the delay to

●

boot Windows in 2, 3, 5, 10, 15, and 30 second intervals.

Floppy Boot―Enable/disable boot from diskette.

●

Internal Network Adapter Boot―Enable/disable boot

●

from internal Network Adapter.

Boot Order―Set the boot order for:

●

Notebook Hard Drive

◦

USB Diskette on Key/USB Hard Disk

◦

Internal CD/DVD ROM Drive

◦

USB CD/DVD ROM Drive

◦

USB Floppy

◦

Network Adapter

◦

NOTE: On models with two hard drives, this menu option is

called the Primary Hard Disk Self Test.

Setup Utility menus 79

Select To do this

Secondary Hard Disk Self Test (on select models only) Run a comprehensive self-test on the system memory.

Memory Test Run a diagnostic test on the system memory.

80 Chapter 5 Setup Utility (BIOS)

Updating the BIOS

Updated versions of the BIOS might be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Determining the BIOS

To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed.

BIOS version information (also known as ROM date and System BIOS) is displayed by pressing fn

+esc (if you are already in Windows) or by opening Setup Utility.

To use Setup Utility for displaying BIOS information:

1. Open Setup Utility by turning on or restarting the computer. While the “Press the ESC key for

Startup Menu” message is displayed in the lower-left corner of the screen, press f10.

2. If Setup Utility does not open with the system information displayed, use the arrow keys to select

the Main menu.

When the Main menu is selected, BIOS and other system information is displayed.

3. To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then

press enter.

Downloading a BIOS update

CAUTION: To prevent damage to the computer or an unsuccessful installation, download and

install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Sleep or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

Updating the BIOS 81

To download a BIOS update:

1. Access the page on the HP Web site that provides software for the computer:

Select Start > Help and Support > Maintain.

2. Follow the instructions on the screen to identify the computer and access the BIOS update you

want to download.

3. At the download area:

a. Identify the BIOS update that is later than the BIOS version currently installed on the

computer. Make a note of the date, name, or other identifier. You might need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the instructions on the screen to download your selection to the hard drive.

Make a note of the path to the location on the hard drive where the BIOS update will be downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete. If no instructions are displayed:

1. Open Windows Explorer by selecting Start > Computer.

2. Double-click your hard drive designation. The hard drive designation is typically Local Disk (C:).

3. Using the hard drive path you recorded earlier, open the folder on the hard drive that contains

the update.

4. Double-click the file that has an .exe extension (for example, filename.exe).

The BIOS installation begins.

5. Complete the installation by following the instructions on the screen.

NOTE: After a message on the screen reports a successful installation, delete the downloaded file

from the hard drive.

82 Chapter 5 Setup Utility (BIOS)

6 Specifications

Computer specifications

Metric U.S.

Dimensions

Length 23.233 cm 9.1 in

Width 32.6 cm 12.83 in

Height (front to back) 2.24 to 3.185 cm 0.90 to 1.3 in

Weight 1.8 kg 3.97 lbs

Input power

Operating voltage 18.5 V dc @ 3.5 A - 65 W

Operating current 3.5 A

Temperature

Operating (not writing to optical disc) 0°C to 35°C 32°F to 95°F

Operating (writing to optical disc) 5°C to 35°C 41°F to 95°F

Nonoperating -20°C to 60°C -4°F to 140°F

Relative humidity

Operating 10% to 90

Nonoperating 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 ft to 10,000 ft

Nonoperating -15 m to 12,192 m -50 ft to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within

this range of temperatures.

Computer specifications 83

13.3-inch display specifications

Metric U.S.

Dimensions

Height 16.5 mm 6.5 in

Width 29.34 mm 11.6 in

Diagonal 33.66 mm 13.3 in

Number of colors Up to 16.8 million

Contrast ratio 500:1 (typical)

Brightness 200 nits (typical)

Pixel resolution

Pitch 0.2148 × 0.2148 mm

Format 1366 × 768

Configuration RGB vertical stripe

Backlight LED

Total power consumption 4.8 W

Viewing angle ±40° horizontal, +15°/-30° vertical (typical)

84 Chapter 6 Specifications

Hard drive specifications

640-GB* 500-GB* 320-GB* 250-GB* 640-GB* 160-GB*

Dimensions

Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm 9.5 mm

Width 70 mm 70 mm 70 mm 70 mm 70 mm 70 mm

Weight 105 g 101 g 101 g 101 g 101 g 70 g

Interface type SATA SATA SATA SATA SATA SATA

Transfer rate 142 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec 300 MB/sec

SSD

Security ATA security ATA security ATA security ATA security ATA

security

Seek times (typical read, including setting)

Single track 1.5 ms 1.0 ms 1.5 ms 2.0 ms 2.0 ms —

Average 12.0 ms 14.0 ms 12.0 ms 12.0 ms 12.0 ms —

Maximum 24.0 ms 22.0 ms 22.0 ms 22.0 ms 22.0 ms —

Logical blocks 1,250,263,768976,785,075 625,142,448 488,397,168 312,581,808250,069,68

Disc rotational speed 7200 rpm 7200 rpm 7200 rpm 7200 rpm 7200 rpm —

Operating temperature 0°C to 60°C

(32°F to 140°F)

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

5°C to 55°C (41°F to 131°F) 0°C to 70°C

ATA security

(32°F to 158°F)

Hard drive specifications 85

External Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications

Applicable disc Read Write

BD-ROM, BD-ROM-DL, BD-R,

BD-R-DL, BD-RE, BD-RE-DL, DVD-ROM, DVD+R, DVD+R-DL, DVD+RW, DVD-R, DVD-R-DL, DVD-RW, DVD-RAM (Ver.2), CD-DA, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), Photo CD (single and multiple sessions), CD Extra, CD-R, CD-RW, and CD-TEXT

Access time BD DVD

Random < 230 ms < 180 ms

Cache buffer 4.5 MB

Data transfer rate

2X BD-RAM 9 MB/sec

8X DVD 2,400 KB/sec

16X CD-R 2,400 KB/sec

16X CD-RW 2,400 KB/sec

DVD-RAM (Ver.2), DVD+R, DVD-R, CD-R, and CD-ROM

86 Chapter 6 Specifications

External DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications

Applicable disc Read Write

CD-DA, CD+(E)G, CD-MIDI, CD-

TEXT, CDROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CDEXTRA, Portfolio, CD-R, CDRW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM

Access time CD DVD

Random < 175 ms < 230 ms

Cache buffer 2.5 MB

Data transfer rate

24X CD-ROM 3,600 KB/sec

8X DVD 10,800 KB/sec

24X CD-R 3,600 KB/sec

16X CD-RW 2,400 KB/sec

8X DVD+R 10,800 KB/sec

4X DVD+RW 5,400 KB/sec

CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVD-RW, DVD-RAM

8X DVD-R 10,800 KB/sec

4X DVD-RW 5,400 KB/sec

2.4X DVD+R(9) 2,700 KB/sec

5X DVD-RAM 6,750 KB/sec

Transfer mode Multiword DMA mode

External DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications 87

7 Backup and recovery

Recovery after a system failure is as complete as your most current backup. HP recommends creating recovery discs immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

Tools provided by the operating system and HP Recovery Manager software are designed to help you with the following tasks for safeguarding your information and restoring it in case of a system failure:

Creating a set of recovery discs (Recovery Manager software feature). Recovery discs are used

●

to start up (boot) your computer and restore the operating system and software programs to factory settings in case of system failure or instability.

Backing up your information regularly to protect your important system files.

●

Creating system restore points (operating system feature). System restore points allow you to

●

reverse undesirable changes to your computer by restoring the computer to an earlier state.

Recovering a program or driver (Recovery Manager software feature). This feature helps you

●

reinstall a program or driver without performing a full system recovery.

Performing a full system recovery (Recovery Manager software feature). With Recovery

●

Manager, you can recover your full factory image if you experience system failure or instability. Recovery Manager works from a dedicated recovery partition (select models only) on the hard drive or from recovery discs you create.

NOTE: Computers with a solid-state drive (SSD) may not have a recovery partition. To check

for the presence of a recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management. If the partition is present, an HP Recovery drive is listed in the window. If a recovery partition is not present, use the recovery discs you created.

88 Chapter 7 Backup and recovery

Creating recovery discs

HP recommends creating recovery discs to be sure that you can restore the system to its original factory state if you experience serious system failure or instability. Create these discs after setting up the computer for the first time.

Handle these discs carefully and keep them in a safe place. The software allows the creation of only one set of recovery discs.

NOTE: If the computer does not include an integrated optical drive, use an optional external optical

drive (purchased separately) to create recovery discs, or purchase recovery discs for the computer from the HP Web site.

Note the following guidelines before creating recovery discs:

Use high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs are

●

purchased separately. DVDs and BDs have a much higher capacity than CDs. If you use CDs, up to 20 discs may be required, whereas only a few DVDs or BDs are required.

NOTE: Read-write discs, such as CD-RW, DVD±RW, double-layer DVD±RW, and BD-RE

(rewritable Blu-ray) discs, are not compatible with the Recovery Manager software.

The computer must be connected to AC power during this process.

●

Only one set of recovery discs can be created per computer.

●

Number each disc before inserting it into the optical drive.

●

If necessary, exit the program before you have finished creating the recovery discs. The next

●

time you open Recovery Manager, you are prompted to continue the disc creation process.

To create a set of recovery discs:

1. Select Start > All Programs > Recovery Manager > Recovery Disc Creation.

2. Follow the on-screen instructions.

Creating recovery discs 89

Backing up your information

As you add new software and data files, back up the system on a regular basis to maintain a reasonably current backup. Back up the system at the following times:

At regularly scheduled times

●

NOTE: Set reminders to back up your information periodically.

Before the computer is repaired or restored

●

Before you add or modify hardware or software

●

Note the following when backing up:

Create system restore points using the Windows System Restore feature, and periodically copy

●

them to disc.

Store personal files in the Documents library and back up this folder periodically.

●

Back up templates stored in their associated programs.

●

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your

●

settings. The screen shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document:

1. Display the screen.

2. Copy the screen:

To copy only the active window, press alt+prt sc.

To copy the entire screen, press prt sc.

3. Open a word-processing document, and then select Edit > Paste.

4. Save the document.

Back up your information to an optional external hard drive, a network drive, or discs.

●

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,

●

CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use depend on the type of optical drive installed in the computer.

NOTE: DVDs store more information than CDs, so using them for backup reduces the number

of recovery discs required.

When backing up to discs, number each disc before inserting it into the optical drive of the

●

computer.

90 Chapter 7 Backup and recovery

Using Windows Backup and Restore

To create a backup using Windows Backup and Restore:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process might take over an hour, depending on file size and the speed of the

computer.

1. Select Start > All Programs > Maintenance > Backup and Restore.

2. Follow the on-screen instructions to set up and create a backup.

NOTE: Windows includes the User Account Control feature to improve the security of the computer.

You might be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. See Help and Support for more information.

Using system restore points

When backing up the system, you are creating a system restore point. A system restore point allows you to save and name a snapshot of your hard drive at a specific point in time. You can then recover back to that point if you want to reverse subsequent changes made to your system.

NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created

since the last restore point.

Create additional restore points to provide increased protection for your system files and settings.

When to create restore points

Before you add or extensively modify software or hardware

●

Periodically, whenever the system is performing optimally

●

NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.

Create a system restore point

1. Select Start > Control Panel > System and Security > System.

2. In the left pane, click System Protection.

3. Click the System Protection tab.

4. Under Protection Settings, select the disk for which you want to create a restore point.

5. Click Create.

6. Follow the on-screen instructions.

Backing up your information 91

Restore to a previous date and time

To revert to a restore point (created at a previous date and time), when the computer was functioning optimally:

1. Select Start > Control Panel > System and Security > System.

2. In the left pane, click System protection.

3. Click the System Protection tab.

4. Click System Restore.

5. Follow the on-screen instructions.

Performing a recovery

NOTE: You can recover only files that you have previously backed up. HP recommends using HP

Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your computer.

Recovery Manager software allows you to repair or restore the system if you experience system failure or instability. Recovery Manager works from recovery discs or from a dedicated recovery partition (select models only) on the hard drive. However, if the computer includes a solid-state drive (SSD), you might not have a recovery partition. If that is the case, use the recovery discs that you created.

NOTE: Windows has its own built-in repair features, such as System Restore. If you have not

already tried these features, try them before using Recovery Manager.

NOTE: Recovery Manager recovers only software that was preinstalled at the factory. Software not

provided with this computer must be downloaded from the manufacturer's Web site or reinstalled from the disc provided by the manufacturer.

Recovering from the recovery discs

To restore the system from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into an optional external optical drive and restart the computer.

3. Follow the on-screen instructions.

92 Chapter 7 Backup and recovery

HP PAVILION DM3 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Top components

Display components

Keys

Lights

TouchPad components

Front components

Left-side components

Right-side components

Bottom components

Wireless antennas

Additional hardware components

3 Illustrated parts catalog

Serial number label

Computer major components

Display assembly components

Plastics kit

Mass storage devices

Miscellaneous parts

Sequential part number listing

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Serial number label

Computer feet

Battery

Hard drive

Memory module

RTC battery

Keyboard

Top cover

Speaker assembly

Mini system board (left)

Mini system board (right)

Power cable

WLAN module

WWAN module

Power button board

Display assembly

Fan/heat sink assembly

System board

5 Setup Utility (BIOS)

Starting Setup Utility

Using Setup Utility

Changing the language of Setup Utility

Navigating and selecting in Setup Utility

Display system information

Restoring default settings in Setup Utility

Exiting Setup Utility

Setup Utility menus

Main menu

Security menu

System Configuration menu

Diagnostics menu

Updating the BIOS

Determining the BIOS

Downloading a BIOS update

6 Specifications

Computer specifications

13.3-inch display specifications

Hard drive specifications

External Blu-ray ROM DVD±RW SuperMulti Double-Layer Drive specifications

External DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive specifications

7 Backup and recovery

Creating recovery discs