Important Safety Instructions
What Your New Monitor Offers
Setting Up Your Monitor
How to Install the Drivers
Using Your Monitor
Adjusting Your Monitor
Troubleshooting
Technical Specifications
Care and Cleaning
Environmental Information
Hardware Warranty
Regulatory Information
www.hp.com/go/monitors
p920
D8912
19-inch Color Monitor
(18-inch Viewable Image)
www.hp.com/go/monitorsupport
0.24 mm Aperture grille
pitch for excellent
graphics
Full scan screen that gives
an edge-to-edge image
NF Diamondtron®, anti-reflective
and anti-static
hp p920
u
en
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screen coating
On/Off switch
Status indicator
Access to On-Screen Menu
Image adjustment controls to
operate on-screen display menus
hp p920
D8912
19-inch Color Monitor
(18-inch Viewable Image)
User's Guide
Notice
The information contained in the documents accompanying this product is subject to
change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material,
including, but not limited to, the implied warranties of merchantability and fitness for a
particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or use of this
material.
Hewlett-Packard assumes no responsibility for the use or reliability of its software on
equipment that is not furnished by Hewlett-Packard.
These documents contain proprietary information that is protected by copyright. All
rights are reserved. No part of these documents may be photocopied, reproduced, or
translated to another language without the prior written consent of Hewlett-Packard
Company.
Hewlett-Packard France 38053 Grenoble Cedex 9 France© 2000 Hewlett-Packard
Company
English
HP 19” Color Monitor User’s Guide
Important Safety Instructions
Important Safety Instructions
WARNING
Working in
Comfort
CAUTION The monitor is quite heavy (the weight is shown in the technical
For your safety always connect equipment to a grounded wall outlet.
Always use a power cord with a properly grounded plug, such as the
one provided with the equipment, or one in compliance with your
national safety standards. This equipment can be disconnected from
the power by removing the power cord from the power outlet. This
means the equipment must be located close to an easily accessible
power outlet.
To avoid electrical shock, do not open the monitor's cover. There are
no user-serviceable parts inside. Only qualified service personnel
should service these parts.
Make sure your PC is powered off before connecting or
disconnecting a display peripheral.
Thank you for selecting HP monitor equipment.
To optimize your comfort and productivity, it's important that you
set up your work area correctly and use your HP equipment properly.
With that in mind, we have developed some setup and use
recommendations for you to follow based on established ergonomic
principles.
You can consult the online version of Working in Comfort preloaded
on the hard disk of HP computers, or visit HP's Working in Comfort
web site at:
http://www.hp.com/ergo/
specifications). We recommend you ask the assistance of a second
person when lifting or moving it.
The lightning flash with arrowhead symbol, situated within an
equilateral triangle, is intended to alert the user to the presence of
uninsulated "dangerous voltage" which may be of sufficient magnitude
to constitute a risk of electric shock.
!
The exclamation point within an equilateral triangle is intended to
alert the user to the presence of important operating and servicing
instructions in the literature accompanying the appliance.
2 EnglishEnglish
HP 19” Color Monitor User’s Guide
What Your New Monitor Offers
What Your New Monitor Offers
Your HP monitor is an NF Diamondtron® 19-inch (18-inch viewable
image), high resolution, multi-synchronous color monitor. Multisynchronous means that the monitor supports a range of video
modes. It is optimized for use with all Hewlett-Packard computers.
Your HP color monitor has the following features:
• A 19-inch NF Diamondtron screen with an 18-inch viewable image.
0.24mm aperture grill pitch for excellent graphics and an antiglare coating to minimize reflection.
• Supports video modes up to 1600 x 1200 at 85 Hz refresh rates.
• Image adjustment using on-screen display menus. Includes color
temperature adjustment and image manipulation controls to
optimize the quality and position of the image.
• Monitor power management system (VESA
from suitably equipped HP computers to automatically reduce the
power consumption of the monitor. As an ENERGY STAR2 partner,
HP has determined that this product meets the ENERGY STAR
guidelines for energy efficiency.
• Monitor Plug and Play capability (VESA DDC1/2B standard) that
enables the monitor to identify itself to suitably equipped HP
computers.
• Compliance with ISO 9241-3/-7/-8 ergonomic standards.
• Complies with MPRII guidelines for upper limits of electrostatic
and magnetic field emissions, from the Swedish National Board for
Measurement and Testing.
• Your HP monitor complies with TCO99 requirements. (Refer to
“TCO99 Ecology Energy Emissions Ergonomics” on page 36).
1
standard) controlled
1. VESA is the Video Electronics Standards Association
2. ENERGY STAR is a trademark of United States Environmental Protection Agency (EPA)
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HP 19” Color Monitor User’s Guide
Setting Up Your Monitor
Setting Up Your Monitor
Where to Place the Monitor
Place your monitor on a flat sturdy surface. Ensure the operating site
is free from excessive heat, moisture, and sources of electromagnetic
fields. Sources of electromagnetic fields include transformers, motors
and other monitors.
Connecting the Cables
1 Before you connect any cables, refer to the safety instructions at
the beginning of this manual. Make sure your computer and
monitor are switched off.
2 Connect the video cable (it has a 15-pin plug) to the video outlet
on your computer. Tighten the thumbscrews on the plug.
Connect the power cord to the monitor.
3
Plug the power cord into the power outlet.
4
Video
Power
NOTE The location of your computer's video cable connector may be
different to the one shown. Refer to the manual that came with your
computer, if necessary.
4 EnglishEnglish
HP 19” Color Monitor User’s Guide
How To Install The Drivers
How To Install The Drivers
Windows 95, Windows 98 or Windows 2000 Operating Systems:
In order to take advantage of the Plug & Play functionality of your
Windows 95/98/2000 operating systems, HP Monitors come with a
driver that lets you optimize your monitor.
To install this driver follow these steps:
Windows 95 and
Windows 98
Users
Windows 2000
Users only
1 Click on the Start
2 Double Click on Display.
3 Click on Settings tab.
4 Click on Advanced... and select the Monitor tab.
5 Click on Change... in order to select the model of the HP Monitor
you are using.
6 Click on Have Disk...
7 Click on Browse... to find the
under the
Select your monitor type in the Models box and click on OK to install
8
the selected monitor.
1 Click on the Start
2 Double Click on Display.
3 Click on Settings tab.
4 Click on Advanced... and select the Monitor tab.
5 Click on Properties.
6 Click on Driver tab.
7 Click on Update Driver... and click on Next.
Select the Recommended option and click on Next.
8
Check the Specify a location box.
9
Find and open the
10
the
\Drivers
11 Click on Next to install the selected monitor.
Your operating system and your HP Monitor are now set up to work
in optimum conditions.
\Drivers directory and click on OK.
directory and click on OK.
Settings Control Panel
HPMON_XX.INF
Settings Control Panel
HPMON_XX.INF
file on your CD-ROM under
file on your CD-ROM
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HP 19” Color Monitor User’s Guide
How To Install The Drivers
If the installation procedure of your monitor driver on your Windows
95/98/2000 version is different or you need more detailed installation
information, please refer to your Windows 95/98/2000 user’s manual.
HP regularly updates the HPMON_XX.INF driver each time a new
monitor is released. To download the latest up-to-date version, visit
our HP Monitors Support web site at:
http://www.hp.com/go/monitorsupport
6 EnglishEnglish
HP 19” Color Monitor User’s Guide
Using Your Monitor
Using Your Monitor
The illustration below shows the location of the function keys which
operate the monitor.
0
2
9
p
p
h
u
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hp p920
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Power Button
Use this button to turn the monitor on or off.
Power Indicator
The power indicator is green when the monitor operates
normally. If the monitor is in DPM (Energy Saving) mode
(standby / suspend / power off) the indicator color changes to
amber.
Menu Button
Use the Menu button to enter or exit the on-screen display
menu. This button also allows you to go back to the previous
menu.
Control Buttons
Use these buttons to select or adjust screen parameters from the
on-screen display menu. You can also use these buttons to
directly adjust the contrast and brightness.
Enter Button
Use this button to enter a selection in the on-screen display
menu.
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HP 19” Color Monitor User’s Guide
Using Your Monitor
NOTE After 3 seconds all menus will automatically save your settings.
If the power management function of your computer is working
properly, you do not need to switch the monitor off or on. This occurs
automatically.
8 EnglishEnglish
HP 19” Color Monitor User’s Guide
Adjusting Your Monitor
Adjusting Your Monitor
User Controls
Your monitor allows you to easily adjust the characteristics of the
image being displayed. All of these adjustments are made using the
control buttons on the front of the monitor. These buttons operate
the on-screen menu, which shows you the monitor’s settings and
allows you to change those settings.
hp p920
enu
M
Menu - Control and Adjustment
Making adjustments to the image size, position and operating
parameters of the monitor are quick and easy with the Menu facility.
A quick example is given below to familiarize you with the use of the
controls.
NOTE Allow the monitor to stabilize for at least 30 minutes before making
image adjustment.
To make adjustments follow these steps:
Press the Menu button. The menu appears.
1
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HP 19” Color Monitor User’s Guide
Adjusting Your Monitor
2 To access a sub-menu (Pos itio n/Size/Geometry/Color/Screen etc),
press / buttons to highlight the required icon.
3 To access a function press / buttons. When the icon you
require is highlighted press the Enter button.
4 Use the / or / buttons to adjust the item to the
desired level.
5 Exit the menu or go to the previous menu by pressing the Menu
button.
Automatic Save
Whenever you open the on-screen menu and allow an adjustment
window to remain active for 3 seconds without pressing another
button, the monitor automatically saves any adjustments you have
made. These changes are saved into a user area in the monitor. User
areas are reserved according to the signal frequency from your
computer. The monitor can save adjustments for up to 10 user
modes. It has 10 factory presets, one for each signal frequency as
listed in Display Modes on page 24.
If you have made no adjustments, the on-screen menu disappears
and the monitor does not save anything. To exit without saving the
changes you have made, press the Menu button before the 3
seconds have elapsed.
10 EnglishEnglish
HP 19” Color Monitor User’s Guide
Adjusting Your Monitor
Direct Access to Brightness and Contrast
Brightness/Contrast
50
50
100
50
:
EXIT
This feature allows you to adjust the brightness and contrast. Once
you have adjusted the settings, press the Menu button twice to
close the Brightness/Contrast OSD.
1 Press the buttons to display the Brightness/Contrast
OSD.
2 Press the buttons to adjust the brightness, or the
buttons to adjust the contrast.
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POSITION
Positi on
Size
Zoom
Access Function
:
Exit
HP 19” Color Monitor User’s Guide
Adjusting Your Monitor
Menu Features
The Menu features allow you to adjust the quality of the picture using
your monitor’s On-Screen menu facility.
When you have finished making adjustments to a setting, press the
Menu button to return to the Main Menu, then press Menu again to turn
off the On-Screen menu.
RGB
Positi on/ Siz e
Positi on
The Position parameters allow you to change
the position of the picture.
1 Press the Menu button.
2 Press the or buttons to display
the Pos iti on / Size OSD.
3 Press the or buttons to highlight
Position then press the button to
display the Pos iti on adjustment OSD.
4 Use the and buttons for vertical
adjustment, or the and buttons
for horizontal adjustment.
Previous Menu
SIZE
Positi on/ Siz e
Positi on
Size
Zoom
Access Function
:
Exit
Previous Menu
RGB
Size
12 EnglishEnglish
The Size parameters allow you to change the
size of the picture.
1 Press the Menu button.
2 Press the or buttons to display
the Position / Size OSD.
3 Press the or buttons to highlight
Size, then press the button to
display the Size adjustment OSD.
4 Use the and buttons for vertical
size adjustment, or the a nd
buttons for horizontal size adjustment.
ZOOM
Positi on
Size
Zoom
Access Function
:
Exit
Previous Menu
RGB
Positi on/ Siz e
Zoom
HP 19” Color Monitor User’s Guide
Adjusting Your Monitor
The Zoom parameters allow you to zoom in
or out of the picture.
1 Press the Menu button.
Press the or buttons to display
2
Pos iti on / Size OSD.
3 Press the or buttons to highlight
Zoom, then press the button to
display the Zoom adjustment OSD.
4 Use the or buttons to enlarge or
reduce the monitor’s viewing area.
PARALLEL/ROTATION
RGB
Geometry
Parallel/Rotation
Pincushion/Trapezoid
Pinbalance
Linearity
Corner Distortion
Access Function
:
Exit
Parallel/Rotation
Previous Menu
The Parallel/Rotation parameter allows you to
adjust the parallelogram setting when the
picture is leaning left or right, and the
rotation setting when the picture is tilted
left or right.
Press the Menu button.
1
2 Press the or buttons to display
the Geometry OSD.
Press the or buttons to highlight
3
Parallel/Rotation, then press the
1
button to display the Parallel/Rotation
adjustment OSD.
1 Use the or button to adjust the
parallel setting or use the or
buttons for rotation setting
adjustments.
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HP 19” Color Monitor User’s Guide
51
Adjusting Your Monitor
PINCUSHION/TRAPEZOID
RGB
Geometry
Parallel/Rotation
Pincushion/Trapezoid
Pinbalance
Linearity
Corner Distortion
Access Function
:
Exit
Pincushion/Trapezoid
Previous Menu
PINBALANCE
RGB
Geometry
Parallel/Rotation
Pincushion/Trapezoid
Pinbalance
Linearity
Corner Distortion
Access Function
:
Exit
Pinbalance
The Pincushion/Trapezoid parameters allow
you to adjust the pincushion settings when
the sides of the picture are bowed in or
bowed out, and the trapezoid settings when
the top or bottom of the picture is too large
or small.
1 Press the Menu button.
Press the or buttons to display
2
the Geometry OSD.
0
3 Press the or buttons to highlight
51
5
Pincushion/Trapezoid, then press the
button to display the
Pincushion/Trapezoid adjustment OSD.
Use the or buttons to expand
4
and contract the monitor’s viewing
area or use the or buttons for
trapezoid setting adjustments.
The Pinbalance parameters allow you to
adjust the pinbalance setting when the sides
of the picture are bowed towards the left or
right.
1 Press the Menu button.
2 Press the or buttons to display
the Geometry OSD.
3 Press the or buttons to highlight
Pinbalance, then press the button
5
display the Pinbalance adjustment OSD.
Previous Menu
14 EnglishEnglish
4 Use the or buttons for
pinbalance setting adjustments.
LINEARITY
RGB
Geometry
Parallel/Rotation
Pincushion/Trapezoid
Pinbalance
Linearity
Corner Distortion
Access Function
:
Exit
Linearity
Previous Menu
CORNER DISTORTION
RGB
Geometry
Parallel/Rotation
Pincushion/Trapezoid
Pinbalance
Linearity
Corner Distortion
Access Function
Exit
:
HP 19” Color Monitor User’s Guide
The Linearity parameters allow you to adjust
the linearity setting when the picture is
compressed at the top or bottom.
1 Press the Menu button.
2 Press the or buttons to display
the Geometry OSD.
3 Press the or button to highlight
Linearity then press the button to
display the Linearity adjustment OSD.
2 Use the or button for vertical
linearity adjustments.
The Corner Distortion parameters allow you to
adjust corner distortion when the border
displayed on the screen is not straight.
1 Press the Menu button.
2 Press the or buttons to display the
Geometry OSD.
Adjusting Your Monitor
Corner Distortion
:
Previous Menu
15
3 Press the or buttons to highlight
3
Corner Distortion, then press the
button to display the Corner Distortion
adjustment OSD.
Use the o r buttons for upper
4
border/line adjustment. Use the or
buttons for lower border/line
adjustment.
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HP 19” Color Monitor User’s Guide
Adjusting Your Monitor
COLOR
RGB
Color
Color1
Color2
Color3
Access Function
:
Exit
Color1
9300 9300K 5000
R
G
B
:
PreviousMenu
Color2
00 500 5000
Previous Menu
Color3
00 5000 5000
The color temperature is a measure of the
“warmth” of the image colors. The available
range is from 5000 to 9300K.
This parameter allows you to adjust
individual R, G, B color control.
1 Press the Menu button.
2 Press the or buttons to display
the Color OSD.
3 Use the or button to highlight
50
50
50
either Color 1, Color 2, or Color 3, then
press the button to open the Color
1, Color 2, or Color 3 adjustment OSD.
4 The current color temperature is
displayed between 9300 and 5000, in
the center at the top of the OSD. Use
the or buttons to adjust the
50
50
50
color temperature.
5 Use the or to adjust to the
desired color temperature. Use the
or buttons to select R(ed),
G(reen), or B(lue) then use the
and for color adjustment.
Previous Menu
50
50
50
NOTE Recall does not reset the color settings.
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CLEAR MOIRÉ
Clear Moiré
Focus
F
Convergence
Purity
Access Function
:
Exit
RGB
Screen
Clear Moiré
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HP 19” Color Monitor User’s Guide
Adjusting Your Monitor
A “moiré” pattern can appear on your OSD,
looking like a series of concentric circles or
arcs. The Clear Moiré parameter allows you
to remove the interference.
1 Press the Menu button.
Press the or button to display
2
the Screen OSD.
3 Press the or buttons to highlight
Clear Moiré, then press the button
display the Clear Moiré adjustment
OSD.
Previous Menu
FOCUS
Clear Moiré
F
Focus
Convergence
Purity
Access Function
Exit
:
Previous Menu
RGB
Screen
Focus
Fv
Fh
Fv
Fh
4 Use the or buttons to adjust
horizontal moiré.
The Focus parameter allows you to sharpen
the picture.
Press the Menu button.
1
2 Press the or buttons to display
the Screen OSD.
3 Press the or buttons to highlight
Focus, then press the button to
display the Focus adjustment OSD.
4 Use the or buttons to adjust the
1
left and right areas of the screen. Use
the or button to adjust the top
and bottom areas of the screen.
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CONVERGENCE
HP 19” Color Monitor User’s Guide
Adjusting Your Monitor
Clear Moiré
Focus
F
Convergence
Purity
Access Function
:
Exit
:
Previous Menu
: Previous Menu
PURITY
Clear Moir é
F
Focus
Convergence
Purity
Access Function
:
Exit
Previous Menu
RGB
Screen
Convergence
RGB
Screen
Purity
65
70
Convergence refers to the alignment of the
red, green and blue color signals that affect
picture clarity. The Convergence parameter
allows you to control the color signals.
Press the Menu button.
1
2 Press the or buttons to display
the Screen OSD.
Press the or buttons to highlight
3
Convergence, then press the button
to display the Convergence adjustment
OSD.
Use the or buttons for horizontal
4
convergence adjustments. Use the
or buttons for vertical convergence
adjustments.
The Purity parameter allows you to adjust
the color purity of the picture.
1 Press the Menu button.
Press the or buttons to display
2
the Screen OSD.
3 Press the or buttons to select
Purity,
, then press the button to
, ,
display the Purity adjustment OSD.
50
6 Use the or buttons to select the
50
50
50
50
adjustment area, and the button
or buttons to perform the
adjustment.
NOTE If you are attempting to adjust purity in the center
(top/bottom), you should adjust using Menu first and then
adjust each corner accordingly.
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HP 19” Color Monitor User’s Guide
Adjusting Your Monitor
DEGAUSS
RGB
Advanced
Degauss
Recall
Sync. Input Type
Video Input Level
D-SUB/BNC
Access Function
:
Exit
Degauss
The Degauss parameter allows you to
remove color impurities caused by magnetic
fields. Do not use the Degauss feature more
than once within a 30-minute period.
Press the Menu button.
1
2 Press the or button to display
the Advanced OSD.
Press the or button to highlight
3
Degauss, then press the button to
Degaussing...
execute the Degauss function.
4 The degaussing OSD will appear.
Previous Menu
After a few seconds the Degauss main
menu will return.
NOTE During degauss the monitor may buzz momentarily, the image
colors may change and the image will become distorted for a
few seconds. Theses effects are normal
RECALL
RGB
Advanced
Degauss
Recall
Sync. Input Type
Video Input Level
D-SUB/BNC
Access Function
:
Exit
Recall
YES NO
Previous Menu
The Recall parameter allows you to reset the
following monitor settings to their original
levels: Pos iti on, Size, Pincushion, Trapezoid,
Parallelogram, Pinbalance, Rotation, Clear Moiré,
Convergence, and Purity.
1 Press the Menu button.
2 Press the or buttons to display
the Advanced OSD.
3 Press the or buttons to highlight
Recall, then press the button to
display the Recall selection OSD.
4 Use the button to select YES.
If you do not want to reset the monitor,
use the button to select NO.
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HP 19” Color Monitor User’s Guide
Adjusting Your Monitor
NOTE If you have selected “Yes” all settings listed above will be reset.
All other settings will remain the same
CAUTION
CAUTION
SYNC. INPUT TYPE
RGB
Advanced
Degauss
Recall
Sync. Input Type
Video Input Level
D-SUB/BNC
Access Function
:
Exit
Sync. Input Type
Separate
Sync. on Green
Previous Menu
This operation resets all of the data in the user memory area for the
current timing signal.
This operation resets all of the data in the user memory area. If this
occurs, you must remake your user adjustments.
The Sync. Input Type parameter allows you to
set your monitor to the correct type of
synchronization. Select Separate if the
computer is sending a separate
synchronization signal. Select Sync. on Green
if the computer expects the monitor to
synchronize with the green signal it sends.
Refer to your computer or video card user’s
manual to determine the correct setting.
1 Press the Menu button.
2 Press the or buttons to display
the Advanced OSD.
3 Press the or buttons to select
Sync. Input Type, then press the
button to display the Sync Input Type
selection OSD.
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Use the or buttons to select
4
Separate or Sync. on Green.
VIDEO INPUT LEVEL
RGB
Advanced
Degauss
Recall
Sync. Input Type
Video Input Level
D-SUB/BNC
Access Function
:
Exit
Video Input Level
0.7 V 1.0 V
Previous Menu
HP 19” Color Monitor User’s Guide
Adjusting Your Monitor
Some video cards use video signals higher
than 1.0 V which causes the display to be
very bright. The Video Input Level parameter
allows you to select the level that is best
suited to your computer’s video card.
1 Press the Menu button.
2 Press the or buttons to display
the Advanced OSD.
3 Press the or buttons to highlight
Video Input Level, then press the
button to display the Video Input Level
selection OSD.
4 Use the or buttons to select 0.7 V
or 1.0 V.
MENU POSITION
RGB
Menu Position
Menu Duration
Languages
Information
H
Timing
Access Fonction
:
Exit
Menu Position
Previous Menu
The Menu Position parameter allows you to
change the place where the OSD menu
appears on your monitor.
1 Press the Menu button.
2 Press the or buttons to display
the Menu OSD.
3 Press the or button to select
Menu Position, then press the
button to display the Menu Position
adjustment OSD.
7 Use the , , or buttons to
place the menu where you prefer it.
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HP 19” Color Monitor User’s Guide
Itali
Adjusting Your Monitor
MENU DURATION
RGB
Menu Position
Menu Duration
Languages
Information
H
Timing
H
2
Access Fonction
:
Exit
Menu Duration
3710200
Previous Menu
LANGUAGES
RGB
Menu Position
Menu Duration
Languages
Information
H
Timing
Access Fonction
:
Exit
Languages
Deutsch
English
Russian
ano
Previous Menu
Seconds
The menu will automatically turn off if no
adjustments are made for a certain time
period. The Menu Duration parameter allows
you to set the length of time the menu will
wait before it turns off.
1 Press the Menu button.
2 Press the or buttons to display
Menu OSD.
3 Press the or buttons to
highlight Menu Duration, then press the
Menu button to display the Menu
Duration selection OSD.
8 Use the or buttons to select 3, 7,
7,
7, 7,
10, 2 0 , or 50 seconds. The default
value is 10 seconds.
The Languages parameter allows you to
change the language used in the menu. The
language chosen only affects the language
used in OSDs. It has no effect on any
software running on the computer.
1 Press the Menu button.
2 Press the or buttons to display
Menu OSD.
3 Press the or buttons to highlight
Languages, then press the
button to
display the Language selection OSD.
4 Use the or buttons to select the
language you would like to use. You
can choose one of seven languages
(English, French, Portuguese, Italian,
Spanish, Chinese, or German).
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OSD LOCK/UNLOCK
Control Lock
Locked
Control Lock
Unlocked
HP 19” Color Monitor User’s Guide
Adjusting Your Monitor
The OSD Lock/Unlock allows you to protect
adjustment data by locking controls. You
can unlock the OSD controls at any time by
using the same procedure.
1 Press and hold the Enter () button
for 10 seconds or more to Lock or to
Unlock.
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HP 19” Color Monitor User’s Guide
Adjusting Your Monitor
Minimizing Eye Strain
To avoid screen flicker and minimize eye strain, use the highest
supported image refresh rate for the chosen resolution. It is
recommended that you use a refresh rate of 85 Hz. The image refresh
rate is the number of times per second that the image is refreshed.
Minimizing Energy Consumption
If your computer supports VESA monitor power management
(available on many HP computers), you can minimize the power
consumed by the monitor. There are two power saving modes:
• Suspend mode
1
(uses less than 15W). In this mode, the monitor's
front panel indicator light is amber.
Active off mode2 (uses less than 3W). In this mode, the monitor's
•
front panel indicator light is amber.
To set these power saving modes, refer to the manual that came with
your computer. If your screen is not displaying an image, check the
front panel indicator light first as your monitor may be in a power
saving mode.
Supported Video Modes
Your monitor comes with the standard modes shown in the table
below. It also supports intermediate video modes. With the
intermediate modes, the displayed image may need to be optimized
using the buttons on the front panel. All modes are non-interlaced.
Your monitor is GTF* compatible.
FACTORY PRESET MODES:
Resolution Refresh Rate/Hz
640 x 400 70
640 x 480 60, 85
800 x 600 85
1024 x 768 75, 85
1280 x 1024 GTF* 75, 85
1600 x 1200 75, 85
The recommended mode for your HP Monitor is 1280 x 1024, at
85 Hz.
1. Suspend mode is activated when vertical sync is cut by the video controller.
2. Active off mode is activated when both vertical and horizontal sync are cut by the video
controller.
3 GTF - General Timing Formula
.
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HP 19” Color Monitor User’s Guide
Troubleshooting
Troubleshooting
Refer to this section, before contacting technical support.
If two thin lines appear on your screen (damper wires)
The lines you are experiencing on your screen are normal for all
Aperture Grille monitors and are not a malfunction. These are
shadows from the damper wires used to stabilize the aperture grille
and are most noticeable when the screen’s background is light
(usually white). The aperture grille is the essential element that
makes an NF Diamondtron picture tube unique by allowing more
light to reach the screen, resulting in a brighter, more detailed
picture.
Damper
Moiré
Moiré is a type of natural interference which produces soft or wavy
lines on your screen. It may appear due to interference between the
regulated pattern of the picture from the input signal and the
phosphor pitch pattern of the CRT. Refer to “Clear Moiré” on page 17
for more detail.
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HP 19” Color Monitor User’s Guide
Troubleshooting
Self-Test Feature Check (STFC)
Self-Test Feature Check (STFC)
Self-Test Feature Check (STFC)Self-Test Feature Check (STFC)
Your monitor provides a self test feature that allows you to check
whether your monitor is functioning properly. If your monitor and
computer are properly connected but the monitor screen remains
dark and the power indicator is blinking, run the monitor self-test by
performing the following steps:
1 Turn off both your computer and the monitor.
Unplug the video cable from the back of the computer.
2
3 Turn on the monitor.
If the monitor is functioning properly, you will see a white box
with a red border and inside as shown in the following illustration:
No Connection
Check Signal Cable
The three boxes inside the border are red, green and blue. Failure
of any of the boxes to appear indicates a problem with your
monitor. This box also appears during normal operation if the
video cable becomes disconnected or damaged.
4 Turn off your monitor and reconnect the video cable; then turn on
both your computer and the monitor.
If your monitor screen remains blank after using the previous
procedure, check your video controller and computer system;
your monitor is functioning properly.
Warm-up Time
All monitors need time to become thermally stable the first time you
turn them on each day. Therefore, to achieve more accurate
adjustments for parameters, allow the monitor to warm (be on) for at
least 30 minutes before making any screen adjustments.
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HP 19” Color Monitor User’s Guide
Troubleshooting
Before calling Hewlett-Packard check the following items:
No picture and LED is off.
• Check if monitor is switched ON.
• Check if power cord is properly connected.
• Check if electrical outlet is connected.
• Test if monitor works on another PC previously set to monitor’s
supported resolution.
No picture and LED is on.
• Check if monitor is not in power saving mode.
• Adjust contrast and brightness through Menu using the control
buttons.
• Check if PC is switched on.
• Check if video cable has no bent pins.
Test if monitor works on another PC previously set to monitor’s
•
supported resolution.
Colors are not pure.
• Degauss your monitor.
• Shut down your monitor and switch it on after 30 minutes.
Picture is not centered.
Adjust picture through Menu using the control buttons.
•
Picture is fuzzy.
• Use the Recall function.
• Reduce contrast through Menu using the control buttons.
• Adjust moire reduction to zero.
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HP 19” Color Monitor User’s Guide
Technical Specifications
Technical Specifications
Size 19-inch, viewable image size 18-inch
PICTURE TUBE
INTERFACE
SCANNING FREQUENCY
MAX. RESOLUTION
RECOMMENDED
RESOLUTION:
WARM-UP TIME
Max PIXEL CLOCK
IMAGE SIZE
POWER MANAGEMENT
POWER SOURCE
OPERATING
ENVIRONMENT
STORAGE ENVIRONMENT
CABINET DIMENSIONS
WEIGHT
TILT/SWIVEL STAND
Aperture Grille Pitch 0, 24 mm
Face Plate anti-reflection and
Video Cable with 15-pin mini D-SUB Connector
Horizontal 30 to 107 kHz
Vertical 160 Hz
1600 x 1200 (85 Hz)
1280 x 1024 (85 Hz
30 minutes to reach optimum performance level
<240 MHz
Standard Size: 352 (W)
Maximum Size: 366 (W) × 274 (H)mm
On 150W (max) Constant green LED
Standby mode 70W (max) Amber blinking LED
Suspend mode15W (max) Amber blinking LED
Active Off 3W (max) Constant Amber LED
Power Off 0W LED is Off
AC 100-240 V, 50/60 Hz (max current) 1.7A
Temperature
Humidity 10% RH through 80% RH (without
Temperature -20
Humidity 8% RH through 85% RH (without
487 (H) 469 (W) 475 (D) mm
25.7 kg
Tilt Angle - 5
Swivel Angle - 45° to 45°
264 (H)mm
×
anti-static coating
0
C to 40 °C
°
condensation)
C to 60 °C
°
condensation)
to 10
°
°
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HP 19” Color Monitor User’s Guide
Care and Cleaning
Care and Cleaning
Do not place anything on top of the monitor. Doing so may block the
monitor vents and cause damage to the monitor due to overheating.
Do not let liquid get on or into the monitor. To maximize screen life
and prevent damage to the picture tube (such as burned phosphor
due to leaving the same image on the screen for a long time), it is
recommended that you:
• Use the monitor power management system (on HP computers) or
a screen saver program.
• Avoid setting contrast and brightness to their maximum levels for
prolonged periods.
• If you do not have a power management system or a screen saver
program, switch the monitor off or reduce the brightness and
contrast to minimum levels when the monitor is not in use.
Your monitor has an anti-glare, anti-static screen coating. To prevent
damage to the monitor screen's coating, use a regular household
glass cleaner when cleaning the screen. To clean the screen:
1 Switch the monitor off and remove the power plug (pull the plug,
not the cable).
2 Wet a soft cotton cloth with the cleaning solution and gently wipe
the screen. Do not spray cleaner onto the screen because the
cleaner may drip inside the monitor.
3 Dry with a clean, soft cotton cloth. Do not use cleaning solutions
containing fluoride, acids, or alkalis.
Environmental Information
HP has a strong commitment toward the environment. Your HP
monitor has been designed to respect the environment as much as
possible.
HP can also take back your old monitor for recycling when it reaches
the end of its useful life. In fact, HP has a product take-back program
in several countries. The collected equipment is sent to one of HP's
recycling facilities in Europe or the USA. As many parts as possible
are reused. The remainder is recycled. Special care is taken for
batteries and other potentially toxic substances, which are reduced
to non-harmful components through a special chemical process. If
you require more details about HP's product take-back program,
contact your dealer or your nearest HP Sales Office.
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HP 19” Color Monitor User’s Guide
Hardware Warranty
Hardware Warranty
PART I - HP General Hardware Warranty
GENERAL
This HP Monitor Hardware Warranty Statement gives you, the customer,
express warranty rights from HP, the manufacturer.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND:
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO
THE EXTENT LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT
OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
THE LAWS OF YOUR COUNTRY MAY PROVIDE FOR DIFFERENT
WARRANTY RIGHTS. IF SO, YOUR AUTHORIZED HP DEALER OR HP
SALES AND SERVICE OFFICE CAN PROVIDE YOU WITH DETAILS.
WARRANTY REPAIR OR REPLACEMENT.
Warranty Period
3 years - unless original end-user customer
has otherwise agreed to a shorter period of
warranty at the time of purchase.
1 year: Worldwide except Japan. On-site service. C
1 year. Japan: Return to HP or a repair authorized service center
1. This monitor hardware product is covered by either a one-year or a three-year warranty. Refer to the HP Quick Setup Guide for more information.
1
Worldwide (Except US, Canada and Japan): On-site service for first year, and return to an HP or repair authorized
service center for the following two years.
US and Canada: Return to HP or a repair authorized
service center for three years.
for one year.
Service provided
A
B
D
Hewlett-Packard (HP) warrants this monitor hardware product, or accessory
against defects in materials and workmanship for the applicable warranty
period stated above, commencing from the date of delivery of the product to
the end-user customer.
HP does not warrant that the HP hardware will operate uninterrupted or
error free.
If, during the product warranty period, HP is unable, within a reasonable
time, to repair or replace your product to the condition as warranted, you
will be entitled to a refund (in the amount of the product purchase price)
upon prompt return of the product to your authorized HP dealer or other HP
designate. Unless otherwise stated or agreed upon in writing with HP, all
hardware components must be returned for refund with the entire system
process unit. HP software is covered by the HP Software Product Limited
Warranty located in your HP product manual. Unless otherwise stated, and
to the extent permitted by local law, hardware products may contain
remanufactured parts (equivalent to new in performance) or parts which
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HP 19” Color Monitor User’s Guide
Hardware Warranty
may have been subject to prior incidental use. HP may repair or replace
hardware products (i) with products which are equivalent in performance to
the products being repaired or replaced but which may have been subject to
prior use, or (ii) with products which may contain remanufactured parts
equivalent to new in performance or parts which may have been subject to
prior incidental use.
PROOF OF PURCHASE AND WARRANTY PERIOD
In order to receive service or support for your hardware product for the
warranty period, proof of the original purchase date of the product may be
required in order to establish the delivery date of your product. If the
delivery date is not available, either the purchase date or the manufacturer's
date (located on the product) becomes the beginning of the warranty period.
LIMITATION OF WARRANTY
Warranty does not apply to defects resulting from: (a) improper or
inadequate maintenance or calibration; (b) software, interfacing, parts or
supplies not supplied by HP; (c) unauthorized repair, maintenance,
modification or misuse; (d) operation outside of the published operating
specifications for the product; (e) improper site preparation or maintenance;
or (f) such other exclusions as may be expressly set forth in this Warranty
Statement.
HP MAKES NO OTHER EXPRESS WARRANTY, WHETHER WRITTEN OR
ORAL, WITH RESPECT TO THIS PRODUCT.
TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, ANY IMPLIED
WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE IS LIMITED TO THE DURATION OF THE EXPRESS WARRANTY
SET FORTH ABOVE.
LIMITATION OF LIABILITY AND REMEDIES
TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THE
REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND
EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR LOSS
OF DATA OR FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR
CONSEQUENTIAL DAMAGE, WHETHER BASED ON WARRANTY
CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.
The foregoing limitation of liability shall not apply in the event that any HP
product sold hereunder is determined by a court of competent jurisdiction to
be defective and to have directly caused bodily injury, death, or property
damage. To the extent allowed by applicable local law, HP's liability for
property damage does not exceed the greater of $50,000 or the purchase
price of the specific product that caused such damage.
PART II - Year 2000 Warranty
Subject to all of the terms and limitations of the HP Limited Warranty
Statement provided with this HP Product, HP warrants that this HP Product
will be able to accurately process date data (including, but not limited to,
calculating, comparing, and sequencing) from, into, and between the
twentieth and twenty-first centuries, and the years 1999 and 2000, including
leap year calculations, when used in accordance with the Product
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HP 19” Color Monitor User’s Guide
Hardware Warranty
documentation provided by HP (including any instructions for installing
patches or upgrades), provided that all other products (e.g. hardware,
software, firmware) used in combination with such HP Product(s) properly
exchange date data with it. The duration of the Year 2000 warranty extends
through January 31, 2001.
32 EnglishEnglish
Regulatory Information
DECLARATION OF CONFORMITY
according to ISO/IEC Guide 22 and EN 45014
Manufacturer's Name: HEWLETT-PACKARD France
Manufacturer's Address:
Declares, that the products:
Product Name: hp p920 19-inch Color Monitor
Model Number:
conform(s) to the following Product Specifications:
-
SAFETY
ELECTRO MAGNETIC COMPATIBILITY
Supplementary information:
carries the CE mark accordingly:
the EMC Directive 89/336/EEC and Low Voltage Directive 73/23/EEC both amended by the Directive 93/68/EEC.
1)
The product was tested in a typical configuration with Hewlett-Packard Personal Computer systems.
2)
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired
International: IEC 60950:1991 + A1 + A2 +A3 +A4 / GB4943-1995
-Europe: EN 60950:1992 + A1 + A2 +A3 +A4
CISPR 22:1993+A1+A2 / EN 55022:1994 +A1+A2 Class B 1)
-
EN 50082-1:1992
-
IEC 801-2:1992 / prEN 55024-2:1992 - 4kV CD, 8 kV AD
IEC 801-3:1984 - 3V/m
IEC 801-4:1988 / prEN 55024-4:1992 - 1 kV Power Lines
- IEC 61000-3-2: 1995 / EN 61000-3-2: 1995
- IEC 61000-3-3:1994 / EN 61000-3-3:1995
- GB9254-1998
- FCC Title 47 CFR, Part 15 class B
- ICES-003, Issue 2
- VCCI-B
- AS/NZ 3548:1995
The product herewith complies with the requirements of the following Directives and
operation.
HP 19” Color Monitor User’s Guide
Regulatory Information
5, Avenue Raymond Chanas - EYBENS
38053 GRENOBLE CEDEX 09 -FRANCE
D8912*
2)
Grenoble, October 2000
For Compliance Information ONLY, contact:
USA contact: Hewlett-Packard Company, Corporate Product Regulations Manager, 3000 Hanover
Street, Palo Alto, CA 94304. (Phone (650) 857-1501).
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HP 19” Color Monitor User’s Guide
Regulatory Information
Notice for the USA: FCC Class B Statement
FEDERAL COMMUNICATIONS COMMISSION RADIO FREQUENCY INTERFERENCE
STATEMENT WARNING:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to correct the interference by one or more of the
following measures:
• Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and the receiver.
•
Connect the equipment to an outlet on a different circuit to the one the receiver is
connected to.
• Consult your dealer or an experienced radio/TV technician for help.H
Hewlett-Packard's FCC Compliance Tests were conducted using HP-supported
peripheral devices and HP shielded cables, such as those you receive with your
system. Changes or modifications not expressly approved by Hewlett-Packard could
void the user's authority to operate the equipment.
Notice for Canada
This Class "B" digital apparatus complies with all requirements of the Canadian
Interference-Causing Equipment Regulations (ICES.003).
Cet appareil numérique de la Classe B est conforme à toutes les exigences du
règlement sur le matériel brouilleur du Canada (NMB - 003).
X-Ray Radiation Notice
When operating, this product emits x-rays; however, it is well shielded and meets the
safety and health requirements of various countries, such as the Radiation Act of
Germany and the Radiation Control for Health and Safety Act of the United States.
Radiation emitted by this product is less than 0.1 mR/hr (1uSv/hr) at a distance of 10
centimeters from the surface of the cathode ray tube. The x-ray radiation primarily
depends on the characteristics of the cathode ray tube and its associated low voltage
and high voltage circuitry. Internal controls have been adjusted to ensure safe
operation. Only qualified personnel should perform any internal adjustments as
specified in the service manual for this product. Replace the cathode ray tube with an
identical CRT only.
Safety Warning for USA
If the power cord is not supplied with your monitor, select the proper power cord
according to your national electric specifications.
USA: use a UL listed SVT detachable power cord.
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HP 19” Color Monitor User’s Guide
Notice for Korea
Notice for Germany
Hinweis für Deutschland: Geräuschemission
Lärmangabe nach Maschinenlärmverordnung - 3 GSGV
(Deutschland)
LpA < 70db am Arbeitsplattz normaler Betrieb nach EN27779:
11.92
Notice for Japan
Regulatory Information
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HP 19” Color Monitor User’s Guide
Regulatory Information
TCO 99
Congratulations! You have just purchased a TCO'99 approved and labelled product!
Your choice has provided you with a product developed for professional use. Your
purchase has also contributed to reducing the burden on the environment and also to
the further development of environmentally adapted electronics products.
Why do we have environmentally labelled computers?
In many countries, environmental labelling has become an established method for
encouraging the adaptation of goods and services to the environment. The main
problem, as far as computers and other electronics equipment are concerned, is that
environmentally harmful substances are used both in the products and during their
manufacture. Since it is not so far possible to satisfactorily recycle the majority of
electronics equipment, most of these potentially damaging substances sooner or later
enter nature.
There are also other characteristics of a computer, such as energy consumption levels,
that are important from the viewpoints of both the work (internal) and natural
(external) environments. Since all methods of electricity generation have a negative
effect on the environment (e.g. acidic and climate-influencing emissions, radioactive
waste), it is vital to save energy. Electronics equipment in offices is often left running
continuously and thereby consumes a lot of energy.
What does labelling involve?
This product meets the requirements for the TCO'99 scheme which provides for
international and environmental labelling of personal computers. The labelling scheme
was developed as a joint effort by the TCO (The Swedish Confederation of
Professional Employees), Svenska Naturskyddsforeningen (The Swedish Society for
Nature Conservation) and Statens Energimyndighet (The Swedish National Energy
Administration).
Approval requirements cover a wide range of issues: environment, ergonomics,
usability, emission of electric and magnetic fields, energy consumption and electrical
and fire safety.
The environmental demands impose restrictions on the presence and use of heavy
metals, brominated and chlorinated flame retardants, CFCs (freons) and chlorinated
solvents, among other things. The product must be prepared for recycling and the
manufacturer is obliged to have an environmental policy which must be adhered to in
each country where the company implements its operational policy.
The energy requirements include a demand that the computer and/or display, after a
certain period of inactivity, shall reduce its power consumption to a lower level in one
or more stages. The length of time to reactivate the computer shall be reasonable for
the user.
Labelled products must meet strict environmental demands, for example, in respect of
the reduction of electric and magnetic fields, physical and visual ergonomics and good
usability.
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HP 19” Color Monitor User’s Guide
Regulatory Information
Below you will find a brief summary of the environmental requirements met by this
product. The complete environmental criteria document may be ordered from:
TCO Development
SE-114 94 Stockholm, Sweden
Fax: +46 8 782 92 07
Email (Internet): development@tco.se
Current information regarding TCO'99 approved and labelled products may also be
obtained via the Internet, using the address: http://www.tco-info.com/
Environmental requirements
Flame retardants
Flame retardants are present in printed circuit boards, cables, wires, casings and
housings. Their purpose is to prevent, or at least to delay the spread of fire. Up to 30%
of the plastic in a computer casing can consist of flame retardant substances. Most
flame retardants contain bromine or chloride, and those flame retardants are
chemically related to another group of environmental toxins, PCBs. Both the flame
retardants containing bromine or chloride and the PCBs are suspected of giving rise to
severe health effects, including reproductive damage in fish-eating birds and
mammals, due to the bio-accumulative
in human blood and researchers fear that disturbances in foetus development may
occur.
The relevant TCO'99 demand requires that plastic components weighing more than 25
grams must not contain flame retardants with organically bound bromine or chlorine.
Flame retardants are allowed in the printed circuit boards since no substitutes are
available.
Cadmium
Cadmium is present in rechargeable batteries and in the colour-generating layers of
certain computer displays. Cadmium damages the nervous system and is toxic in high
doses. The relevant TCO'99 requirement states that batteries, the colour-generating
layers of display screens and the electrical or electronics components must not contain
any cadmium.
Mercury
Mercury is sometimes found in batteries, relays and switches. It damages the nervous
system and is toxic in high doses. The relevant TCO'99 requirement states that
batteries may not contain any mercury. It also demands that mercury is not present in
any of the electrical or electronics components associated with the labelled unit.
CFCs (freons)
The relevant TCO'99 requirement states that neither CFCs nor HCFCs may be used
during the manufacture and assembly of the product. CFCs (freons) are sometimes
used for washing printed circuit boards. CFCs break down ozone and thereby damage
the ozone layer in the stratosphere, causing increased reception on earth of ultraviolet
light with e.g. increased risks of skin cancer (malignant melanoma) as a consequence.
Lead
Lead can be found in picture tubes, display screens, solders and capacitors. Lead
damages the nervous system and in higher doses, causes lead poisoning. The relevant
TCO´99 requirement permits the inclusion of lead since no replacement has yet been
developed.
2
2
2
1
processes. Flame retardants have been found
1. Bio-accumulative is defined as substances which accumulate within living organisms
2. Lead, Cadmium and Mercury are heavy metals which are Bio-accumulative.
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HP 19” Color Monitor User’s Guide
Regulatory Information
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