Hp P1100 User Manual
LASERJET PROFESSIONAL P1100 Printer series
User Guide
www.hp.com/support/ljp1100series
HP LaserJet Professional P1100 Printer
series
Copyright and License
© 2014 Copyright Hewlett-Packard
Development Company, L.P.
Trademark Credits
®
, Acrobat®, and PostScript® are
Adobe
trademarks of Adobe Systems Incorporated.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CE651-91059
Edition 1, 9/2014
Intel® Core™ is a trademark of Intel
Corporation in the U.S. and other countries.
ENERGY STAR and the ENERGY STAR mark
are registered U.S. marks.
Microsoft®, Windows®, Windows® XP,
and Windows Vista® are U.S. registered
trademarks of Microsoft Corporation.
Conventions used in this guide
TIP: Tips provide helpful hints or shortcuts.
NOTE: Notes provide important information to explain a concept or to complete a task.
CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging
the product.
WARNING! Warnings alert you to specific procedures that you should follow to avoid personal
injury, catastrophic loss of data, or extensive damage to the product.
ENWW iii
iv Conventions used in this guide ENWW
Table of contents
1 Product basics .................................................................................................................. 1
Product comparison .................................................................................................................. 2
Environmental features .............................................................................................................. 2
Product features ....................................................................................................................... 3
Product views .......................................................................................................................... 4
Front and left side view .............................................................................................. 4
Back view ................................................................................................................ 6
Serial number and product number location ................................................................. 6
Control-panel layout .................................................................................................. 7
2 Software for Windows ..................................................................................................... 9
Supported operating systems for Windows ................................................................................ 10
Supported printer-drivers for Windows ..................................................................................... 10
Priority for print settings .......................................................................................................... 11
Change printer-driver settings for Windows ............................................................................... 12
Remove software for Windows ................................................................................................ 13
Use the uninstall utility to remove Windows software ................................................... 13
Use the Windows Control Panel to remove software .................................................... 13
Supported utilities (wireless models only) ................................................................................... 14
Embedded Web server ............................................................................................ 14
3 Use the product with Mac ............................................................................................... 15
Software for Mac ................................................................................................................... 16
Supported operating systems for Macintosh ................................................................ 16
Supported printer drivers for Macintosh ..................................................................... 16
Remove software for Mac ......................................................................................... 16
Priority for print settings for Mac ............................................................................... 16
Change printer-driver settings for Macintosh ............................................................... 17
Software for Mac computers ..................................................................................... 18
HP Printer Utility for Mac ........................................................................... 18
Install software for Mac computers on a wireless network .............................. 18
ENWW v
Supported utilities for Mac (wireless models only) ........................................................ 19
Embedded Web server ............................................................................. 19
Print with Mac ....................................................................................................................... 20
Create and use printing presets in Macintosh ............................................................. 20
Resize documents or print on a custom paper size ....................................................... 20
Print a cover page ................................................................................................... 20
Print multiple pages on one sheet of paper in Macintosh .............................................. 21
Print on both sides (duplex) ...................................................................................... 21
Print on both sides manually ...................................................................... 21
4 Connect the product ........................................................................................................ 23
Supported network operating systems (wireless models only) ....................................................... 24
USB connection ..................................................................................................................... 25
CD installation ........................................................................................................ 25
Network connection (wireless models only) ............................................................................... 26
Supported network protocols .................................................................................... 26
Install the product on a wireless network with the software CD ...................................... 26
Turn off the product wireless unit ............................................................................... 26
Configure the network product .................................................................................. 27
Use the Wireless Configuration utility ......................................................... 27
Restore default wireless settings .................................................................. 27
View or change network settings ................................................................ 27
Set or change the network password .......................................................... 28
IP address ............................................................................................... 28
Link speed setting ..................................................................................... 28
5 Paper and print media ................................................................................................... 29
Understand paper and print media use ..................................................................................... 30
Special paper or print media guidelines ................................................................................... 31
Change the print driver to match the media type and size ........................................................... 32
Supported paper sizes ............................................................................................................ 33
Supported paper types and tray capacity .................................................................................. 34
Supported paper and print media types ..................................................................... 34
Tray and bin capacity .............................................................................................. 34
Paper orientation for loading trays ........................................................................................... 36
Load paper trays .................................................................................................................... 36
Priority feed slot ...................................................................................................... 36
Input tray ............................................................................................................... 36
Tray adjustment for short media (base models only) ...................................... 37
vi ENWW
6 Print tasks ...................................................................................................................... 39
Cancel a print job .................................................................................................................. 40
Stop the current print job from the control panel (wireless models only) .......................... 40
Stop the current print job from the software program ................................................... 40
Print with Windows ................................................................................................................ 41
Open the Windows printer driver .............................................................................. 41
Get help for any print option with Windows ............................................................... 41
Change the number of print copies with Windows ...................................................... 41
Print colored text as black with Windows ................................................................... 41
Save custom print settings for reuse with Windows ...................................................... 42
Use a printing quick set ............................................................................. 42
Create a custom printing quick set .............................................................. 42
Improve print quality with Windows .......................................................................... 42
Select a page size .................................................................................... 42
Select a custom page size .......................................................... 42
Select a paper type .................................................................................. 42
Select the print resolution .......................................................................... 43
Print the first or last page on different paper with Windows .......................................... 43
Scale a document to fit page size with Windows ........................................................ 43
Add a watermark to a document with Windows ......................................................... 43
Print on both sides (duplex) with Windows ................................................................. 44
Manually print on both sides (duplex) ......................................................... 44
Create a booklet with Windows ................................................................................ 45
Print multiple pages per sheet with Windows .............................................................. 46
Select page orientation with Windows ....................................................................... 46
Use HP ePrint .......................................................................................................... 46
Use HP Cloud Print ................................................................................... 46
Use HP Direct Print (wireless models only) ................................................... 47
Use AirPrint ............................................................................................. 48
7 Manage and maintain the product .................................................................................. 51
Print the information pages ...................................................................................................... 52
Configuration page ................................................................................................. 52
Supplies status page ................................................................................................ 52
Demo page ............................................................................................................ 52
Use the HP Embedded Web Server (wireless models only) .......................................................... 53
Open the HP Embedded Web Server by using a network connection ............................ 53
HP Embedded Web Server sections ........................................................................... 54
Information tab ........................................................................................ 54
Settings tab ............................................................................................. 54
Networking tab ........................................................................................ 54
ENWW vii
Links ....................................................................................................... 54
Economy settings ................................................................................................................... 55
Auto-Off mode ........................................................................................................ 55
Print with EconoMode .............................................................................................. 55
Manage supplies and accessories ............................................................................................ 56
Check and order supplies ........................................................................................ 56
Print-cartridge storage ............................................................................... 56
HP policy on non-HP print cartridges ........................................................... 56
HP fraud hotline and Web site ................................................................... 56
Recycle supplies ....................................................................................... 56
Replacement instructions .......................................................................................... 57
Redistribute toner ..................................................................................... 57
Replace the print cartridge ........................................................................ 58
Replace the pickup roller ........................................................................... 61
Replace the separation pad ....................................................................... 64
Clean the product .................................................................................................................. 67
Clean the pickup roller ............................................................................................. 67
Clean the paper path .............................................................................................. 68
Clean the print-cartridge area ................................................................................... 69
Clean the exterior ................................................................................................... 71
Product updates ..................................................................................................................... 71
8 Solve problems ............................................................................................................... 73
Solve general problems .......................................................................................................... 74
Troubleshooting checklist .......................................................................................... 74
Factors that affect product performance ..................................................................... 75
Interpret control-panel light patterns .......................................................................................... 76
Clear jams ............................................................................................................................ 79
Common causes of jams .......................................................................................... 79
Jam locations .......................................................................................................... 80
Clear jams from the input tray ................................................................................... 80
Clear jams from the output areas .............................................................................. 83
Clear jams from inside the product ............................................................................ 85
Solve repeated jams ................................................................................................ 86
Change the jam recovery setting ............................................................................... 86
Solve paper-handling problems ................................................................................................ 87
Solve image-quality problems .................................................................................................. 89
Image defect examples ............................................................................................ 89
Light print or faded ................................................................................... 89
Toner specks ............................................................................................ 89
Dropouts ................................................................................................. 90
viii ENWW
Vertical lines ............................................................................................ 90
Gray background ..................................................................................... 90
Toner smear ............................................................................................ 91
Loose toner .............................................................................................. 91
Vertical repetitive defects .......................................................................... 91
Misformed characters ............................................................................... 91
Page skew ............................................................................................... 92
Curl or wave ........................................................................................... 92
Wrinkles or creases .................................................................................. 92
Toner scatter outline ................................................................................. 93
Moisture .................................................................................................. 93
Optimize and improve image quality ......................................................................... 94
Change print density ................................................................................ 94
Solve performance problems ................................................................................................... 95
Solve connectivity problems ..................................................................................................... 96
Solve direct-connect problems ................................................................................... 96
Solve wireless problems ........................................................................................... 96
Solve product software problems ............................................................................................. 98
Solve common Windows problems ........................................................................... 98
Solve common Macintosh problems ........................................................................... 99
Appendix A Supplies and accessories .............................................................................. 103
Order parts, accessories, and supplies ................................................................................... 104
Part numbers ....................................................................................................................... 104
Paper-handling accessories .................................................................................... 104
Print cartridges ...................................................................................................... 104
Cables and interfaces ............................................................................................ 104
Appendix B Service and support ...................................................................................... 105
Hewlett-Packard limited warranty statement ............................................................................. 106
HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement .................. 108
End User License Agreement .................................................................................................. 109
Customer self-repair warranty service ..................................................................................... 111
Customer support ................................................................................................................. 111
Repack the product .............................................................................................................. 112
Appendix C Specifications ................................................................................................ 113
Physical specifications .......................................................................................................... 114
Power consumption, electrical specifications, and acoustic emissions .......................................... 114
Environmental specifications .................................................................................................. 114
ENWW ix
Appendix D Regulatory information ................................................................................ 115
FCC regulations ................................................................................................................... 116
Environmental product stewardship program ........................................................................... 117
Protecting the environment ...................................................................................... 117
Ozone production ................................................................................................. 117
Power consumption ............................................................................................... 117
Toner consumption ................................................................................................ 117
Paper use ............................................................................................................. 117
Plastics ................................................................................................................. 117
HP LaserJet print supplies ....................................................................................... 117
Return and recycling instructions ............................................................................. 118
United States and Puerto Rico .................................................................. 118
Multiple returns (more than one cartridge) .................................. 118
Single returns .......................................................................... 118
Shipping ................................................................................ 118
Non-U.S. returns .................................................................................... 119
Paper .................................................................................................................. 119
Material restrictions ............................................................................................... 119
Disposal of waste equipment by users in private households in the European Union ...... 119
Chemical substances ............................................................................................. 119
Material Safety Data Sheet (MSDS) ......................................................................... 120
For more information ............................................................................................. 120
Declaration of Conformity (HP LaserJet Professional P1102, P1102s, P1106, and P1108) ............ 121
Declaration of Conformity (HP LaserJet Professional P1102w) .................................................... 123
Declaration of Conformity (HP LaserJet Pro P1102w) ................................................................ 125
Safety statements ................................................................................................................. 127
Laser safety .......................................................................................................... 127
Canadian DOC regulations .................................................................................... 127
VCCI statement (Japan) .......................................................................................... 127
Power cord instructions .......................................................................................... 127
Power cord statement (Japan) ................................................................................. 127
EMC statement (Korea) .......................................................................................... 128
Laser statement for Finland ..................................................................................... 129
GS statement (Germany) ........................................................................................ 129
Substances Table (China) ....................................................................................... 130
Restriction on Hazardous Substances statement (Turkey) ............................................. 130
Additional statements for wireless products .............................................................................. 131
FCC compliance statement—United States ................................................................ 131
Australia statement ................................................................................................ 131
Brazil ANATEL statement ........................................................................................ 131
Canadian statements ............................................................................................. 131
x ENWW
European Union regulatory notice ........................................................................... 131
Notice for use in France ......................................................................................... 132
Notice for use in Russia ......................................................................................... 132
Korean statement .................................................................................................. 132
Taiwan statement .................................................................................................. 133
Vietnam Telecom wired marking for ICTQC Type approved products .......................... 133
Index ............................................................................................................................... 135
ENWW xi
xii ENWW
1 Product basics
Product comparison
●
Environmental features
●
Product features
●
Product views
●
ENWW 1
Product comparison
HP LaserJet Professional P1100 Printer series HP LaserJet Professional P1100w Printer series
Speed: Up to 18 A4 pages per minute (ppm), 19 letter-
●
size ppm
Tray: 150-sheet input tray
●
Connectivity: Hi-Speed USB 2.0 port
●
Duplexing: Manual duplexing (using the printer driver)
●
Environmental features
Recycling Reduce waste by using recycled paper.
Recycle print cartridges by using the HP return process.
Energy savings Save energy with product Auto-Off mode.
Duplex Save paper by using the manual duplex printing setting.
HP Smart Web Printing Use HP Smart Web Printing to select, store, and organize text and graphics from multiple Web
pages and then edit and print exactly what you see onscreen. It gives you the control you need for
printing meaningful information while minimizing waste.
Speed: 18 A4 pages per minute (ppm), 19 letter-size
●
ppm
Trays: 150-sheet main-input tray and 10-sheet priority
●
input slot
Connectivity: Hi-Speed USB 2.0 port and 802.11b/g
●
wireless networking
Duplexing: Manual duplexing (using the printer driver)
●
Download HP Smart Web Printing from this Web site:
www.hp.com/go/smartweb.
2 Chapter 1 Product basics ENWW
Product features
Benefit Supporting features
Excellent print
quality
Supported operating
systems
Ease of use
Flexible paper
handling
Genuine HP print cartridge.
●
FastRes 600 setting provides 600 dots per inch (dpi) effective print quality. FastRes 1200
●
setting provides 1,200 dpi effective print quality.
Adjustable settings to optimize print quality.
●
Windows Vista (32-bit and 64-bit)
●
Windows XP (32-bit and 64-bit)
●
Windows 7
●
Windows Server 2003 (32-bit and 64-bit)
●
Windows Server 2008 (32-bit and 64-bit)
●
Mac OS X v10.4, v10.5, v10.6
●
The print cartridge is easy to install.
●
Convenient access to the print cartridge and to the paper path through the print-cartridge
●
door.
Paper tray can be adjusted with one hand.
●
A 10-sheet priority input slot (wireless models only)
●
●
A 150-sheet (75 g/m
2
(20 lb) paper) input tray.
Interface connections
Energy savings
Economical printing
Supplies
management
Accessibility
Security
●
A 125-sheet (75 g/m
Manual duplexing (two-sided printing).
●
Hi-Speed USB 2.0 port
●
802.11b/g wireless networking (wireless models only)
●
After a user-specified time, the Auto-Off feature automatically conserves electricity by
●
substantially reducing power consumption when the product is not printing.
N-up printing (printing more than one page on a sheet) and the manual two-sided printing
●
features save paper.
EconoMode printer driver feature saves toner.
●
Authentication for genuine HP print cartridges.
●
Easy ordering for replacement supplies.
●
Supplies status page shows estimated toner level in the print cartridge. Not available for non-
●
HP supplies.
The online user guide is compatible with text screen-readers.
●
All doors and covers can be opened by using one hand.
●
Kensington lock receptacle on the back of the product.
●
2
(20 lb) paper) output bin.
ENWW
Product features
3
Product views
Front and left side view
7
6
1
2
3
5
1 Output bin
2 Foldable output tray extension
3 Input tray
4 Short media extender tool
5 Power button
6 Print-cartridge door lift-tab
7 Control panel
4
4 Chapter 1 Product basics ENWW
7
6
5
1 Output bin
2 Foldable output tray extension
3 Priority input slot
4 Main input tray
5 Power button
1
2
3
4
6 Print-cartridge door lift-tab
7 Control panel
ENWW
Product views
5
Back view
1
3
1 USB port
2 Power connector
3 Kensington lock
Serial number and product number location
The label that contains the product number and serial number is on the rear of the product.
2
6 Chapter 1 Product basics ENWW
Control-panel layout
NOTE: See Interpret control-panel light patterns on page 76 for a description of what the light
patterns mean.
1
2
1
Attention
2
Ready
ready light blinks.
light: Indicates that the print cartridge door is open or other errors exist.
light: When the product is ready to print, the ready light is on. When the product is processing data, the
1
2
3
4
5
1
Wireless
wireless feature.
2 Wireless light: When the product is searching for a network, the wireless light blinks. When the product is connected to
a wireless network, the wireless light is on.
3
Attention
button: To detect wireless networks, press the wireless button. This button also enables and disables the
light: Indicates that the print cartridge door is open or other errors exist.
ENWW
Product views
7
4
Ready
ready light blinks.
light: When the product is ready to print, the ready light is on. When the product is processing data, the
5 Cancel
configuration page.
button: To cancel the print job, press the cancel button. Press and hold the button for 5 seconds to print a
8 Chapter 1 Product basics ENWW
2 Software for Windows
Supported operating systems for Windows
●
Supported printer-drivers for Windows
●
Priority for print settings
●
Change printer-driver settings for Windows
●
Remove software for Windows
●
Supported utilities (wireless models only)
●
ENWW 9
Supported operating systems for Windows
The product comes with software for the following Windows® operating systems:
Windows Vista (32-bit and 64-bit)
●
Windows XP (32-bit and 64-bit)
●
Windows 7
●
Windows Server 2003 (32-bit and 64-bit)
●
For more information about upgrading from Windows 2000 Server to Windows Server 2003,
using Windows Server 2003 Point and Print, or using Windows Server 2003 Terminal Services
and Printing, go to
Windows Server 2008 (32-bit and 64-bit)
●
www.microsoft.com.
Supported printer-drivers for Windows
The product comes with software for Windows that allows the computer to communicate with the
product. This software is called a printer driver. Printer drivers provide access to product features, such
as printing on custom-sized paper, resizing documents, and inserting watermarks.
NOTE: The most recent drivers are available at www.hp.com/support/ljp1100series. Depending on
the configuration of Windows-based computers, the installation program for the product software
automatically checks the computer for Internet access in order to obtain the latest drivers.
In addition to the printer driver that is installed from the product CD, the XML Paper Specification (XPS)
driver is available for download from the Web.
10 Chapter 2 Software for Windows ENWW
Priority for print settings
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the
●
program you are working in to open this dialog box. Settings changed here override settings
changed anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the
●
program you are working in to open this dialog box. Settings changed in the Print dialog box
have a lower priority and usually do not override changes made in the Page Setup dialog box.
Printer Properties dialog box (printer driver): Click Properties in the Print dialog box
●
to open the printer driver. Settings changed in the Printer Properties dialog box usually do not
override settings anywhere else in the printing software. You can change most of the print settings
here.
Default printer driver settings: The default printer driver settings determine the settings used
●
in all print jobs,
dialog boxes.
unless
settings are changed in the Page Setup, Print, or Printer Properties
ENWW
Priority for print settings
11
Change printer-driver settings for Windows
Change the settings for all print
jobs until the software program
is closed
1. On the File menu in the software
program, click Print.
2. Select the driver, and then click
Properties or Preferences.
The steps can vary; this procedure is
most common.
Change the default settings for
all print jobs
1. Windows Vista and
Windows 7: Click Start, click
Control Panel, and then in the
category for Hardware and
Sound click Printer.
-or-
Windows XP, Windows
Server 2003, and Windows
Server 2008 (using the
default Start menu view):
Click Start, and then click
Printers and Faxes.
-or-
Windows XP, Windows
Server 2003, and Windows
Server 2008 (using the
Classic Start menu view):
Click Start, click Settings, and
then click Printers.
Change the product configuration
settings
1. Windows Vista and
Windows 7: Click Start, click
Control Panel, and then in the
category for Hardware and
Sound click Printer.
-or-
Windows XP, Windows
Server 2003, and Windows
Server 2008 (using the
default Start menu view):
Click Start, and then click
Printers and Faxes.
-or-
Windows XP, Windows
Server 2003, and Windows
Server 2008 (using the
Classic Start menu view):
Click Start, click Settings, and
then click Printers.
2. Right-click the driver icon, and then
select Printing Preferences.
ight-click the driver icon, and then
2. R
se
lect Properties.
3. Click the Device Settings tab.
12 Chapter 2 Software for Windows ENWW
Remove software for Windows
Use the uninstall utility to remove Windows software
1. Click the Start button, and then click the Programs or All Programs menu item.
2. Click the HP menu item, and then click the HP LaserJet Professional P1100 Printer series
menu item.
3. Click the Uninstall menu item, and then follow the onscreen instructions to remove the software.
Use the Windows Control Panel to remove software
Windows XP, Windows Server 2003, and Windows Server 2008
1. Click the Start button, click the Control Panel item, and then click the Add or Remove
Programs item.
2. Find and select the product from the list.
3. Click the Change/Remove button to remove the software.
Windows Vista and Windows 7
1. Click the Start button, click the Control Panel item, and then click the Programs and
Features item.
2. Find and select the product from the list.
3. Select the Uninstall/Change option.
ENWW
Remove software for Windows
13
Supported utilities (wireless models only)
Embedded Web server
The product is equipped with an embedded Web server, which provides access to information about
product and network activities. This information appears in a Web browser, such as Microsoft Internet
Explorer, Apple Safari, or Firefox.
The embedded Web server resides on the product. It is not loaded on a network server.
The embedded Web server provides an interface to the product that anyone who has a networkconnected computer and a standard Web browser can use. No special software is installed or
configured, but you must have a supported Web browser on your computer. To gain access to the
embedded Web server, type the IP address for the product in the address line of the browser. (To find
the IP address, print a configuration page. For more information about printing a configuration page,
see
Print the information pages on page 52.)
For a complete explanation of the features and functionality of the embedded Web server, see
HP Embedded Web Server sections on page 54.
14 Chapter 2 Software for Windows ENWW
3 Use the product with Mac
Software for Mac
●
Print with Mac
●
ENWW 15
Software for Mac
Supported operating systems for Macintosh
The product supports the following Macintosh operating systems:
Mac OS X v10.4, v10.5, and v10.6
●
NOTE: PPC and Intel® Core™ processors are supported.
Supported printer drivers for Macintosh
The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, a CUPS driver,
and the HP Printer Utilities for Mac OS X. The HP printer PPD file, in combination with the CUPS driver,
provides full printing functionality and access to specific HP printer features.
Remove software for Mac
Use the uninstall utility to remove the software.
1. Browse to the following folder:
Library/Printers/hp/laserjet/P1100_P1560_P1600Series/
2. Double-click the HP Uninstaller.app file.
3. Click the Continue button, and then follow the onscreen instructions to remove the software.
Priority for print settings for Mac
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the
●
program you are working in to open this dialog box. Settings changed here might override
settings changed anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the
●
program you are working in to open this dialog box. Settings changed in the Print dialog box
have a lower priority and do
Default printer driver settings: The default printer driver settings determine the settings used
●
unless
in all print jobs,
settings are changed in the Page Setup or Print dialog boxes.
not
override changes made in the Page Setup dialog box.
16 Chapter 3 Use the product with Mac ENWW
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