This document is for the person who installs, administers, and troubleshoots servers and storage
systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of computer
equipment and trained in recognizing hazards in products with hazardous energy levels.
Part Number: 874623-004
Published: June 2019
Edition: 4
Copyright 2017–2019 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard
Enterprise products and services are set forth in the express warranty statements accompanying such
products and services. Nothing herein should be construed as constituting an additional warranty. Hewlett
Packard Enterprise shall not be liable for technical or editorial errors or omissions contained herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use,
or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer Software
Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under
vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard Enterprise
website.
Acknowledgments
microSD® is a trademark or a registered trademark of SD-3D in the United States, other countries of both.
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft
Corporation in the United States and/or other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Red Hat® Enterprise Linux is a registered trademark of Red Hat, Inc. in the United States and other countries.
VMware® ESXi™ and VMware vSphere® are registered trademarks or trademarks of VMware, Inc. in the
United States and/or other jurisdictions.
Acronyms and abbreviations................................................................. 142
6
Component identification
Front panel components
ItemDescription
1Box 2
2Box 1
3USB 3.0 ports (2)
4iLO Service Port
5PCI fan
6Slim optical drive (optional)
Component identification7
Front panel LEDs and buttons
ItemDescriptionStatusDefinition
1Power On/Standby button
and system power LED
2Health LED
1
3NIC status LED
1
1
Solid greenNormal
Flashing greenPerforming power-on sequence
Solid amberSystem in standby
OffNo power present
2
Solid greenNormal
Flashing greeniLO is rebooting.
Flashing amberSystem degraded
Flashing redSystem critical
3
3
Solid greenLinked to network
Flashing greenNetwork active
1
When all three LEDs described in this table simultaneously, a power fault has occurred. For more information, see Frontpanel LED power fault codes on page 9.
2
Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the front I/O cable is disconnected.
8Component identification
OffNo network activity
3
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health
status.
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all power
faults are used by all servers.
SubsystemLED behavior
System board1 flash
Processor2 flashes
Memory3 flashes
Riser board PCIe slots4 flashes
FlexibleLOM5 flashes
Removable HPE Smart Array SR Gen10 controller6 flashes
System board PCIe slots7 flashes
Power backplane or storage backplane8 flashes
Power supply9 flashes
Rear panel components
ItemDescription
1Standard power supply (non-hot-plug)
2Kensington security slot
3Padlock eye
4Flexible Slot power supply 1 (hot-plug)
5Flexible Slot power supply 2 (hot-plug)
Table Continued
Component identification9
ItemDescription
6NIC port 1
1
7System fan
8iLO Management Port
9Slot 5 PCIe3 x8 (8, 4, 1)
10Slot 4 PCIe3 x16 (16, 8, 4, 1)
11Serial port (optional)
12Slot 3 PCIe3 x8 (8, 4, 1)
13Slot 2 PCIe3 x8 (4, 1)
14Slot 1 PCIe3 x16 (16, 8, 4, 1)
15USB 3.0 ports (2)
16USB 2.0 ports (2)
17NIC port 2
1
18VGA port
1
The Broadcom 5720-based embedded HPE 332i Ethernet LAN controller provides a PCIe 2.0 x1 host interface to the
onboard NIC ports.
Rear panel LEDs and button
10Component identification
ItemDescriptionStatusDefinition
1Power supply LEDSolid greenNormal
OffOne or more of following conditions exists:
•Power is unavailable.
•Power supply failed
•Power supply is in standby mode.
•Power supply error
2iLO link LEDSolid greenNetwork link
OffNo network link
3iLO status LEDSolid greenLinked to network
Flashing greenNetwork active
OffNo network link
4NIC link LEDSolid greenNetwork link
5NIC status LEDSolid greenLinked to network
6UID button/LEDSolid blueActivated
UID button functionality
The UID button can be used to display the Server Health Summary when the server will not power on. For
more information, see the iLO user guide on the Hewlett Packard Enterprise website (http://www.hpe.com/support/ilo-docs).
OffNo network link
Flashing greenNetwork active
OffNo network link
Flashing blueSystem is being managed remotely.
OffDeactivated
Component identification11
System board components
ItemDescription
1Fan connector 4 for the redundant system fan
2Fan connector 3 for the default and redundant system fans
3DIMM slots
424-pin power supply connector
5RPSU connector
6Processor
7System battery
8Front I/O cable connector
9x4 SATA port 1
10x4 SATA port 2
11iLO Service Port connector
12Component identification
Table Continued
ItemDescription
12Front USB 3.0 assembly connector
13x1 SATA port 9
14TPM connector
15Fan connector 1 for the default and redundant PCI fans
16Fan connector 2 for the redundant PCI fan
17x1 SATA port 10
18Controller backup power connectors (2)
19microSD card slot
1
20System maintenance switch
21Energy pack connector
22Internal USB 2.0 port
23Slot 5 PCIe3 x8 (4, 1)
24Serial port connector
25Slot 4 PCIe3 x16 (16, 8, 4, 1)
26Internal USB 3.0 port
27Slot 3 PCIe3 x8 (8, 4, 1)
28Slot 2 PCIe3 x8 (4, 1)
29Slot 1 PCIe3 x16 (16, 8, 4, 1)
1
If the memory card connected to the microSD slot is not visible in Windows Device Manager, in the menu bar, click View >
Show hidden device.
Component identification13
System maintenance switch descriptions
PositionDefaultFunction
1
S1
S2OffReserved
S3OffReserved
S4OffReserved
1
S5
Off
Off
Off = iLO 5 security is enabled.
On = iLO 5 security is disabled.
Off = Power-on password is enabled.
On = Power-on password is disabled.
S61, 2,
3
Off
S7OffReserved
S8—Reserved
S9—Reserved
S10—Reserved
S11—Reserved
S12—Reserved
1
To access the redundant ROM, set S1, S5, and S6 to On.
2
When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all
configuration settings to their manufacturing defaults.
3
When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some
configurations cannot be restored. For more information, see Secure Boot on page 120.
DIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section helps
you to use the label to locate specific information about the DIMM.
Off = No function
On = Restore default manufacturing settings
14Component identification
ItemDescriptionExample
1Capacity
2Rank
3Data width on DRAM
4Memory generation
8 GB
16 GB
32 GB
64 GB
128 GB
1R = Single rank
2R = Dual rank
4R = Quad rank
8R = Octal rank
x4 = 4-bit
x8 = 8-bit
x16 = 16-bit
PC4 = DDR4
5Maximum memory speed
6CAS latency
7DIMM type
2133 MT/s
2400 MT/s
2666 MT/s
2933 MT/s
P = CAS 15-15-15
T = CAS 17-17-17
U = CAS 20-18-18
V = CAS 19-19-19 (for RDIMM, LRDIMM)
V = CAS 22-19-19 (for 3DS TSV LRDIMM)
Y = CAS 21-21-21 (for RDIMM, LRDIMM)
Y = CAS 24-21-21 (for 3DS TSV LRDIMM)
R = RDIMM (registered)
L = LRDIMM (load reduced)
E = Unbuffered ECC (UDIMM)
Component identification15
For more information about product features, specifications, options, configurations, and compatibility, see the
HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/
support/DDR4SmartMemoryQS).
DIMM slot locations
The DIMM slots are numbered 1 through 6. The arrow in the following illustration points to the front of the
server.
PCIe slot description
16Component identification
ItemDescriptionDefinition
1PCI Express version
Each PCIe version corresponds to a specific data
transfer rate between the processor and peripheral
devices. Generally, a version update corresponds to an
increase in transfer rate.
•PCIe 1.x
•PCIe 2.x
•PCIe 3.x
The PCIe technology is under constant development. For
the latest information, see the PCI-SIG website.
2Physical connector link width
3Negotiable link widthThese numbers correspond to the maximum link
Drives
Low profile LFF drive LED definitions
PCIe devices communicate through a logical connection
called an interconnect or link. At the physical level, a link
is composed of one or more lanes. The number of lanes
is written with an "×" prefix with ×16 being the largest
size in common use.
•×1
•×2
•×4
•×8
•×16
bandwidth supported by the slot.
ItemLEDStatusDefinition
1Fault
\Locate
Solid amberThe drive has failed.
Solid blueThe drive is operating normally and being identified by a
management application.
Table Continued
Component identification17
ItemLEDStatusDefinition
Flashing amber/blue
(1 flash per second)
Flashing amber
(1 flash per second)
The drive has failed, or a predictive failure alert has been
received for this drive; it also has been identified by a
management application.
A predictive failure alert has been received for this drive.
Replace the drive as soon as possible.
2Online
\Activity
Solid greenThe drive is online and has no activity.
Flashing green
(4 flashes per second)
Flashing green
(1 flash per second)
OffThe drive is not configured by a RAID controller or a spare
Hot-plug drive LED definitions
The drive is operating normally and has activity.
The drive is doing one of the following:
•Rebuilding
•Performing a RAID migration
•Performing a strip size migration
•Performing a capacity expansion
•Performing a logical drive extension
•Erasing
•Spare part activation
drive.
ItemLEDStatusDefinition
1LocateSolid blueThe drive is being identified by a host application.
Flashing blueThe drive carrier firmware is being updated or requires an update.
2Activity
ring
OffNo drive activity
18Component identification
Rotating greenDrive activity
Table Continued
ItemLEDStatusDefinition
3Do not
remove
OffRemoving the drive does not cause a logical drive to fail.
4Drive
status
Flashing green
Flashing amber/
Flashing amber The drive is not configured and predicts the drive will fail.
Solid whiteDo not remove the drive. Removing the drive causes one or more of
the logical drives to fail.
Solid greenThe drive is a member of one or more logical drives.
The drive is doing one of the following:
•Rebuilding
•Performing a RAID migration
•Performing a strip size migration
•Performing a capacity expansion
•Performing a logical drive extension
•Erasing
•Spare part activation
The drive is a member of one or more logical drives and predicts the
green
drive will fail.
Solid amberThe drive has failed.
OffThe drive is not configured by a RAID controller or a spare drive.
Drive bay numbering
Drive bay numbering depends on how the drive backplane is connected. In this server, the backplane can be
connected to the:
•Embedded Smart Array controller through the onboard SATA ports
•Smart Array type-p SR Gen10 controllers
When the backplane is connected to a storage controller, the drive bay numbering for each drive box starts at
1.
•LFF drive bay numbering: Smart Array controller
Component identification19
•LFF drive numbering: Smart Array controller
•SFF drive bay numbering: Smart Array controller
20Component identification
Fans
Fan locations
ItemDescription
1Default system fan
2Default PCI fan
The server also supports the Redundant fan option kit on page 81.
Fan mode behavior
•In nonredundant fan mode, a fan failure or a missing fan causes:
Component identification21
◦The system Health LED to flash amber.
◦The operating system to orderly shutdown.
•In redundant fan mode:
◦A fan rotor failure will switch the system to nonredundant fan mode.
This change is indicated by the Health LED flashing amber. The system continues to operate normally
in this mode.
◦A second fan rotor failure or a missing fan causes the operating system to orderly shutdown.
22Component identification
Operations
This chapter describes the hardware operations carried out prior to and after installing or removing a
hardware option, or performing a server maintenance or troubleshooting procedure.
Before performing these hardware operations, review and observe the server warnings and cautions.
Power up the server
To power up the server, use one of the following methods:
•Press the Power On/Standby button.
•Use the virtual power button through iLO.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of critical
server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters standby
mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby
mode.
This method forces the server to enter standby mode without properly exiting applications and the OS. If
an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO 5.
This method initiates a controlled remote shutdown of applications and the OS before the server enters
standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
Remove the server from the rack
WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment:
•Observe local occupational health and safety requirements and guidelines for manual material
handling.
•Get help to lift and stabilize the product during installation or removal, especially when the product is
not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of two people are
required for all rack server installations. A third person may be required to help align the server if the
server is installed higher than chest level.
•Use caution when installing the server in or removing the server from the rack; it is unstable when
not fastened to the rails.
Operations23
Prerequisites
Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.
Procedure
1. Power down the server on page 23.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Disconnect all peripherals cables from the server.
4. If a Kensington security cable is installed, disconnect it from the rear panel. See the security cable
documentation for instructions.
5. Fully extend the server out of the rack:
a. Loosen the server tray thumbscrews.
b. Hold the tray notch to slide the server out of the rack.
6. Lift the server from the tray.
24Operations
7. Place the server on a sturdy, level surface.
Position the tower server for hardware configuration
Procedure
Place the server on a flat, level surface with the access panel facing up.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion
slot covers, or blanks installed. If the server supports hot-plug components, minimize the amount of time
the access panel is open.
Operations25
CAUTION: To prevent damage to electrical components, properly ground the server before beginning
any installation procedure. Improper grounding can cause electrostatic discharge.
Procedure
1. Power down the server on page 23.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Disconnect all peripherals cables from the server.
4. If a Kensington security cable is installed, disconnect it from the rear panel. See the security cable
documentation for instructions.
5. Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
6. Remove the access panel:
a. Loosen the access panel thumbscrews.
b. Slide and remove the access panel from the server.
Install the access panel
Procedure
1. Install the access panel:
26Operations
a. Place the access panel on the chassis, and slide it towards the front of the server.
b. Tighten the thumbscrews.
2. If a Kensington security cable was removed, connect it to the rear panel. See the security cable
documentation for instructions.
3. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
4. Connect all peripheral cables to the server.
5. Connect each power cord to the server.
6. Connect each power cord to the power source.
7. Power up the server on page 23.
Remove the front bezel
Procedure
1. If the bezel is locked, power down the server.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. If the front bezel is locked by the internal locker, remove the access panel.
4. Open and remove the front bezel:
Operations27
a. Slide up the internal locker.
b. Open the front bezel.
c. Remove the front bezel.
Install the front bezel
Procedure
1. Install and close the front bezel.
2. Do one of the following:
•Lock the internal locker.
•Leave the internal locker in unlock position if you want to access the front panel any time without
28Operations
removing the access panel.
3. Install the access panel on page 26.
4. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
5. Connect all peripheral cables to the server.
6. Connect each power cord to the server.
7. Connect each power cord to the power source.
8. Power up the server on page 23.
Remove the PCI air baffle
Procedure
1. Power down the server on page 23.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Disconnect all peripheral cables from the server.
4. Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5. Remove the access panel on page 25.
6. Remove the PCI air baffle.
Operations29
Install the PCI air baffle
CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion
slot covers, or blanks installed.
Procedure
1. Install the PCI air baffle.
2. Install the front bezel on page 28.
3. Install the access panel on page 26.
4. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
5. Connect all peripheral cables to the server.
6. Connect each power cord to the server.
7. Connect each power cord to the power source.
8. Power up the server on page 23.
Remove the system air baffle
Procedure
1. Power down the server on page 23.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
30Operations
3. Disconnect all peripheral cables from the server.
4. Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5. Remove the access panel on page 25.
6. Remove the PCI air baffle on page 29.
7. Remove the system air baffle.
Install the system air baffle
CAUTION: For proper cooling do not operate the server without the access panel, baffles, expansion
slot covers, or blanks installed.
Procedure
1. Install the system air baffle.
Operations31
2. Install the PCI air baffle on page 30
3. Install the front bezel on page 28.
4. Install the access panel on page 26.
5. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
6. Connect all peripheral cables to the server.
7. Connect each power cord to the server.
8. Connect each power cord to the power source.
9. Power up the server on page 23.
32Operations
Setup
Optional service
Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep
your servers up and running with support packages tailored specifically for HPE ProLiant systems. Hewlett
Packard Enterprise support services let you integrate both hardware and software support into a single
package. A number of service level options are available to meet your business and IT needs.
Hewlett Packard Enterprise support services offer upgraded service levels to expand the standard product
warranty with easy-to-buy, easy-to-use support packages that will help you make the most of your server
investments. Some of the Hewlett Packard Enterprise support services for hardware, software or both are:
•Foundation Care – Keep systems running.
◦6-Hour Call-to-Repair
◦4-Hour 24x7
◦Next Business Day
•Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
◦6-Hour Call-to-Repair
◦4-Hour 24x7
1
1
◦Next Business Day
•Deployment service for both hardware and software
•Hewlett Packard Enterprise Education Services – Help train your IT staff.
1
The time commitment for this repair service might vary depending on the geographical region of site. For
more service information available in your site, contact your local
center.
For more information on Hewlett Packard Enterprise support services, see the Hewlett Packard Enterprise
website.
Initial server installation
Depending on the user technical expertise and the complexity of the product, for the initial server installation,
the user can choose to:
•Order the HPE Installation Service.
•Perform the initial server setup procedure.
HPE Installation Service
HPE Installation Service provides basic installation of Hewlett Packard Enterprise branded equipment,
software products, as well as HPE-supported products from other vendors that are sold by HPE or by HPE
authorized resellers. The Installation Service is part of a suite of HPE deployment services that are designed
to give users the peace of mind that comes from knowing that their HPE and HPE-supported products have
been installed by an HPE specialist.
Hewlett Packard Enterprise support
The HPE Installation Service provides the following benefits:
Setup33
•Installation by an HPE authorized technical specialist.
•Verification prior to installation that all service prerequisites are met.
•Delivery of the service at a mutually scheduled time convenient to your organization.
•Allows your IT resources to stay focused on their core tasks and priorities.
•Full coverage during the warranty period for products that require installation by an HPE authorized
technical specialist.
For more information on the features, limitations, provisions, and ordering information of the HPE Installation
Service, see this Hewlett Packard Enterprise website:
http://www.hpe.com/support/installation-service
Setting up the server
Prerequisites
Before setting up the server:
•Download the latest SPP:
http://www.hpe.com/servers/spp/download
Support validation required
•Verify that your OS or virtualization software is supported:
http://www.hpe.com/info/ossupport
•Read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprise website. If the
UEFI requirements are not met, you might experience boot failures or other errors when installing the
operating system.
•Obtain the storage driver if needed:
◦Download it from the HPE Support Center website:
http://www.hpe.com/support/hpesc
◦Extract it from the SPP.
•Read the operational requirements for the server:
Operational requirements on page 37
•Read the safety and compliance information on the HPE website:
8. Deploy an OS or virtualization software. Do one of the following:
•Press F10 at the POST screen.
For Intelligent Provisioning 3.30 and later, you are prompted to select whether you want to enter the
Intelligent Provisioning or HPE SMB Setup mode. After you have selected a mode, you must
reprovision the server to change the mode that launches when you boot to F10.
36Setup
•Manually deploy an OS.
a. Insert the installation media.
For remote management, click Virtual Drives in the iLO remote console to mount images, drivers,
or files to a virtual folder. If a storage driver is required to install the OS, use the virtual folder to store
the driver.
b. Press F11 at boot screen to select the boot device.
c. After the OS installed, update the drivers.
Register the server
9. To experience quicker service and more efficient support, register the server at the HPE website:
https://myenterpriselicense.hpe.com
Operational requirements
Space and airflow requirements
To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:
•Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
•Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
•Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack or
row of racks.
Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the
rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room air to
enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape from the
cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation
openings.
When vertical space in the rack is not filled by a server or rack component, the gaps between the components
cause changes in airflow through the rack and across the servers. Cover all gaps with blanking panels to
maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement
ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to
thermal damage.
The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the front
and rear doors that provide 64 percent open area for ventilation.
CAUTION: If a third-party rack is used, observe the following additional requirements to ensure
adequate airflow and to prevent damage to the equipment:
•Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq
cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow (equivalent to
the required 64 percent open area for ventilation).
•Side—The clearance between the installed rack component and the side panels of the rack must be
a minimum of 7 cm (2.75 in).
Setup37
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated,
climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
•Do not permit optional equipment to impede airflow around the server or to increase the internal rack
temperature beyond the maximum allowable limits.
•Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992 (code
for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on options,
refer to the product rating label or the user documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the
AC supply branch circuit that provides power to the rack. Consult the electrical authority having
jurisdiction over wiring and installation requirements of your facility.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating
uninterruptible power supply. This device protects the hardware from damage caused by power surges
and voltage spikes and keeps the system in operation during a power failure.
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must install
the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as well as any
local and regional building codes. In Canada, you must install the equipment in accordance with Canadian
Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you must install the
equipment in accordance with any regional or national electrical wiring codes, such as the International
Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be sure that all
power distribution devices used in the installation, such as branch wiring and receptacles, are listed or
certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same power
source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired to the
building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug. NEMA
locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose. Using
common power outlet strips for the server is not recommended.
Server warnings and cautions
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
disconnect the power cord to remove power from the server. Pressing the Power On/Standby button
does not shut off system power completely. Portions of the power supply and some internal circuitry
remain active until AC power is removed.
38Setup
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
WARNING: To reduce the risk of fire or burns after removing the energy pack:
•Do not disassemble, crush, or puncture the energy pack.
•Do not short external contacts.
•Do not dispose of the energy pack in fire or water.
After power is disconnected, battery voltage might still be present for 1s to 160s.
CAUTION: Protect the from power fluctuations and temporary interruptions with a regulating UPS. This
device protects the hardware from damage caused by power surges and voltage spikes and keeps the
in operation during a power failure.
CAUTION: To prevent damage to electrical components, properly ground the server before beginning
any installation procedure. Improper grounding can cause electrostatic discharge.
CAUTION: To avoid data loss, Hewlett Packard Enterprise recommends that you back up all server data
before installing or removing a hardware option, or performing a server maintenance or troubleshooting
procedure.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to
thermal damage.
Rack warnings and cautions
WARNING: When all components are removed, the server weighs 13.5 kg (29.82 lb). When all
components are installed, the server can weigh up to 25.0 kg (55.00 lb).
Before configuring your rack solution, be sure to check the rack manufacturer weight limits and
specifications. Failure to do so can result in physical injury or damage to the equipment and the facility.
Setup39
WARNING: The server is heavy. To reduce the risk of personal injury or damage to the equipment, do
the following:
•Observe local occupational health and safety requirements and guidelines for manual material
handling.
•Get help to lift and stabilize the product during installation or removal, especially when the product is
not fastened to the rails. The server weighs more than 13.5 kg (29.82 lb), so at least two people must
lift the server into the rack together. An additional person may be required to help align the server if
the server is installed higher than chest level.
•Use caution when installing the server in or removing the server from the rack.
•Adequately stabilized the rack before extending a component outside the rack. Extend only one
component at a time. A rack may become unstable if more than one component is extended.
•Do not stack anything on top of rail-mounted component or use it as a work surface when extended
from the rack.
WARNING: To reduce the risk of personal injury or damage to the equipment, observe the following
precautions:
•The leveling jacks are extended to the floor.
•The full weight of the rack rests on the leveling jacks.
•The stabilizing feet are attached to the rack if it is a single-rack installation.
•The racks are coupled together in multiple-rack installations.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:
•At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can
weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable
when being moved on its casters.
•Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the
rack from both sides.
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack. Install
the heaviest item first, and continue to populate the rack from the bottom to the top.
CAUTION: Before installing the server in a rack, be sure to properly scope the limitations of the rack.
Before proceeding with the installation, consider the following:
•You must fully understand the static and dynamic load carrying capacity of the rack and be sure that
it can accommodate the weight of the server.
•Be sure sufficient clearance exists for cabling, installation and removal of the server, and movement
of the rack doors.
Electrostatic discharge
Be aware of the precautions you must follow when setting up the system or handling components. A
discharge of static electricity from a finger or other conductor may damage system boards or other staticsensitive devices. This type of damage may reduce the life expectancy of the system or component.
40Setup
To prevent electrostatic damage:
•Avoid hand contact by transporting and storing products in static-safe containers.
•Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
•Place parts on a grounded surface before removing them from their containers.
•Avoid touching pins, leads, or circuitry.
•Always be properly grounded when touching a static-sensitive component or assembly. Use one or more
of the following methods when handling or installing electrostatic-sensitive parts:
◦Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist
straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To
provide proper ground, wear the strap snug against the skin.
◦Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when
standing on conductive floors or dissipating floor mats.
◦Use conductive field service tools.
◦Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized reseller
install the part.
For more information on static electricity or assistance with product installation, contact an authorized reseller.
Setting up the server in tower mode
Procedure
1. Remove the server from the rack.
2. Turn the server to the upright position.
3. Place the server on a flat stable surface.
4. Connect peripheral devices to the server.
WARNING: To reduce the risk of electric shock or damage to the equipment:
•Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
•Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all
times.
•Unplug the power cord from the power supply to disconnect power to the equipment.
•Do not route the power cord where it can be walked on or pinched by items placed against it. Pay
particular attention to the plug, electrical outlet, and the point where the cord extends from the
server.
5. Connect the power cord to the rear of the server.
6. Connect the power cord to the AC power source.
POST screen options
When the server is powered on, the POST screen is displayed. The following options are displayed:
Setup41
•System Utilities (F9)
Use this option to configure the system BIOS.
•Intelligent Provisioning (F10)
Use this option to deploy an operating system or configure storage.
•Boot order (F11)
Use this option to make a one-time boot selection.
•Network boot (F12)
Use this option to boot the server from the network.
Installing or deploying an operating system
Before installing an operating system, observe the following:
•Be sure to read the HPE UEFI requirements for ProLiant servers on the Hewlett Packard Enterprisewebsite. If UEFI requirements are not met, you might experience boot failures or other errors when
installing the operating system.
•Update firmware before using the server for the first time, unless software or components require an older
version. For more information, see "Keeping the system current on page 123."
•For the latest information on supported operating systems, see the Hewlett Packard Enterprise website.
•The server does not ship with OS media. All system software and firmware is preloaded on the server.
42Setup
Hardware options installation
This chapter provides detailed instructions on how to install hardware options.
For more information on supported options, see the product QuickSpecs on the HPE ProLiant 110 Gen10
Server website at:
http://www.hpe.com/servers/ml110-gen10
To view the warranty for your server and supported options, see Warranty information on page 133.
Introduction
Install any hardware options before initializing the server. For options installation information, see the option
documentation. For server-specific information, use the procedures in this section.
If multiple options are being installed, read the installation instructions for all the hardware options to identify
similar steps and streamline the installation process.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before beginning
any installation procedure. Improper grounding can cause electrostatic discharge.
Drive options
Drive installation guidelines
Depending on the configuration, the server supports SAS and SATA drives.
Observe the following general guidelines:
•The system automatically sets all drive numbers.
•If only one drive is used, install it in the bay with the lowest drive number.
For drive numbering, see Drive bay numbering on page 19.
•Drives with the same capacity provide the greatest storage space efficiency when grouped into the same
drive array.
Drive support information
Depending on the drive cage installed, the server supports the following drive types:
•Non-hot-plug LFF SATA drives
•Hot-plug LFF SATA or SAS drives
•Hot-plug SFF SATA or SAS drives
The server supports up to 16 drives in SFF configuration and 8 drives in LFF configuration.
The embedded HPE Smart Array S100i SR Gen10 Controller supports SATA drive installation. For SAS
support, install a type-p standup plug-in Smart Array controller option.
Hardware options installation43
Installing an LFF non-hot-plug drive
Prerequisites
Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.
Procedure
1.Power down the server on page 23.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Disconnect all peripheral cables from the server.
4.Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5.
Remove the access panel on page 25.
6.Remove the front bezel on page 27.
7.Remove the PCI air baffle on page 29.
8.Remove the system air baffle on page 30.
9.Disconnected all existing drive cage cables.
10. Remove the installed drive cage.
11. Use the screws on the non-hot-plug drive cage to install the drives.
44Hardware options installation
12. Install the 4 LFF non-hot-plug drive cage assembly.
13. Connect the drive cables.
14. Install the system air baffle on page 31.
15. Install the PCI air baffle on page 30.
16. Install the front bezel on page 28.
17. Install the access panel on page 26.
18. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
19. Connect all peripheral cables to the server.
20. Connect each power cord to the server.
Hardware options installation45
21. Connect each power cord to the power source.
22. Power up the server on page 23.
The installation is complete.
To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard
Enterprise website.
Installing an LFF hot-plug drive
CAUTION: To prevent improper cooling and thermal damage, do not operate the rack unless all device
bays are populated with either a component or a blank.
Prerequisites
Before you perform this procedure:
•Verify that the LFF hot-plug drive cage is installed.
•Make sure that you have the LFF hot-plug drive option is available.
Procedure
1. Open the front bezel.
2. Remove the drive blank.
3. Prepare the drive.
4. Install the drive.
46Hardware options installation
5. If the drive is installed in an empty drive cage after the initial system boot, reboot the system to maintain
optimal ventilation.
6. Determine the status of the drive from the drive LED definitions.
7. Close the front bezel.
The installation is complete.
To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard
Enterprise website.
Installing an SFF hot-plug drive
CAUTION: To prevent improper cooling and thermal damage, do not operate the rack unless all device
bays are populated with either a component or a blank.
Prerequisites
Before you perform this procedure:
•Verify that the SFF hot-plug drive cage is installed.
•Make sure that you have the SFF hot-plug drive option is available.
•If you are installing an SFF hot-plug SAS drive or SSD, make sure that the redundant fan option kit is
installed.
Procedure
1. Open the front bezel.
2. Remove the drive blank.
3. Prepare the drive.
Hardware options installation47
4. Install the SFF drive.
5. If a hot-plug drive is installed into an empty backplane after the initial boot, reboot the system to get
optimal ventilation.
6. Determine the status of the drive from the drive LED definitions.
7. Close the front bezel.
The installation is complete.
To configure arrays, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett Packard
Enterprise website.
Tower-to-rack conversion kit
Use the tower-to-rack conversion kit to switch the tower server to rack mode operation. After the kit is
installed, complete in-rack serviceability for all server components is supported.
Kit contents
•Left and right rack rail assemblies
•Server tray
The following items included in the 874578-B21 option kit are not for use in this server:
•Cable management arm
•Chassis rear bracket screws (3)
•Shipping brackets (2)
•Shipping bracket screws (4)
48Hardware options installation
•M5 square-hole cage nuts (4)
•Rear shipping screws (2)
Installing the tower-to-rack conversion kit
Use the tower-to-rack conversion kit to switch the tower server to rack mode operation. After the kit is
installed, complete in-rack serviceability for all server components is supported.
Procedure
1. Review the rack warnings and cautions.
2. If the server is currently used in tower mode, prepare the server for rack installation.
3. Install the rack rails and server tray on page 50.
4. Install the server into the rack on page 53.
5. Power up the server on page 23.
6. Enable the increased cooling function on page 56.
Prepare the server for rack installation
Prerequisites
Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.
Procedure
1. Power down the server on page 23.
2. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3. Disconnect all peripheral cables from the server.
4. Place the server on the side with the access panel facing up.
Hardware options installation49
Install the rack rails and server tray
These rack rails can be installed in both round- or square-hole racks.
Prerequisites
Before you perform this procedure, make sure that you have the following items available:
•Left and right rack rail assemblies – These rails occupy 1U position on the rack.
•Server tray
•T-15 Torx screwdriver
Procedure
1. Disassemble the rail assemblies:
a. Pull out the inner rail until it is fully extended .
b. Slide and hold the white release tab in the direction shown, and then remove the inner sliding rail from
the outer mounting rail.
50Hardware options installation
c. Repeat steps a–b on the other rail assembly.
2. Install the sliding rails on the server tray:
a. Align the notches on the rail with the pins on the side.
b. Slide the rail towards the rear of the tray to lock it into place.
c. Repeat steps a–b on the other inner rail.
3. Locate the orientation markers on the mounting rails:
•The front end of the rails is marked FRONT.
•The rear end of the rails is marked with L for left and R for right.
Hardware options installation51
4. Fasten the mounting rails to the rack columns:
a. Retract and hold the rear retention bracket.
b. Insert the pegs on the mounting flange into the rack holes.
c. Release the rear retention bracket.
d. Retract and hold the front retention bracket.
e. Insert the pegs on the mounting flange into the rack holes.
f. Release the front retention bracket.
52Hardware options installation
g. Repeat steps a-f to fasten the other mounting rail.
h. Make sure that both rails are mounted at the same vertical position on both sides of the rack.
5. Slide the server tray into the rack.
The rails will click and lock into place when the tray is properly engaged.
Install the server into the rack
Prerequisites
Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.
Procedure
1. Grasp the tray notch and extend the server tray out of the rack.
Hardware options installation53
2. Place the server at the center of the server tray.
Align the front panel of the server with the edge of the tray.
3. Press and hold the blue rail-release tabs, and then slide the server tray back into the rack.
54Hardware options installation
4. Tighten the server tray thumbscrews.
5. Connect all peripheral cables and power cords to the rear panel.
6. Secure the power cord with the strain relief strap. Roll the extra length of the strap around the power input
module handle.
Hardware options installation55
7. Connect each power cord to the power source.
8. Power up the server on page 23.
9. Enable the increased cooling function on page 56.
The installation is complete.
Enable the increased cooling function
The server generates more heat when it is installed in a rack. To maintain proper cooling, increase the fan
speed.
Procedure
1. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration
(RBSU) > Advanced Options > Fan and Thermal Options > Thermal Configuration.
2. Select Increased Cooling
3. Save your setting.
Power supply options
Depending on the installed options and the regional location where the server was purchased, the server can
be configured with one of the following power supplies.
Hot-plug power supply calculations
For more information on the hot-plug power supply and calculators to determine server power consumption in
various system configurations, see the Hewlett Packard Enterprise Power Advisor website (http://
www.hpe.com/info/poweradvisor/online).
56Hardware options installation
Power supply warnings and cautions
WARNING: To reduce the risk of electric shock or damage to the equipment:
•Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
•Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
•Unplug the power cord from the power supply to disconnect power to the equipment.
•Do not route the power cord where it can be walked on or pinched by items placed against it. Pay
particular attention to the plug, electrical outlet, and the point where the cord extends from the
server.
WARNING: To reduce the risk of injury from electric shock hazards, do not open power supplies. Refer
all maintenance, upgrades, and servicing to qualified personnel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before beginning
any installation procedure. Improper grounding can cause electrostatic discharge.
CAUTION: Mixing different types of power supplies in the same server might:
•Limit or disable some power supply features including support for power redundancy.
•Cause the system to become unstable and might shut down.
To ensure access to all available features, all power supplies in the same server should have the same
output and efficiency ratings. Verify that all power supplies have the same part number and label color.
Installing the ATX 550W non-hot-plug power supply
Prerequisites
Before you perform this procedure, make sure that you have the following items available:
•ATX 550W non-hot-plug power supply
•T-15 Torx screwdriver
Procedure
1.Power down the server on page 23.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Disconnect all peripheral cables from the server.
4.Do one of the following:
Hardware options installation57
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5.Remove the access panel on page 25.
6.Remove the PCI air baffle on page 29.
7.Remove the system air baffle on page 30.
8.Disconnect all the power supply cables connected to the system board.
9.Remove the existing power supply.
10. Install the ATX 550W non-hot-plug power supply.
11. Connect the power supply cables.
12. Install the system air baffle on page 31.
13. Install the PCI air baffle on page 30.
58Hardware options installation
14. Install the access panel on page 26.
15. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
16. Connect all peripheral cables to the server.
17. Connect each power cord to the server.
18. Connect each power cord to the power source.
19. Power up the server on page 23.
The installation is complete.
Redundant power supply enablement option
The RPS enablement option supports the installation of two Gen10 Flexible Slot (Flex Slot) power supplies.
Adding a second power supply provides redundant power support to the server if one power supply fails. You
do not have to power down the server before removing or installing a redundant hot-plug power supply.
Installing the redundant power supply enablement option
Prerequisites
•Before installing the redundant power supply enablement, read the power supply warnings and
cautions.
•Before you perform this procedure, make sure that you have the following items available:
◦Redundant power supply enablement option
◦Flexible slot power supply
◦T-15 Torx screwdriver
Procedure
1.Power down the server on page 23.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Disconnect all peripheral cables from the server.
4.Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5.Remove the access panel on page 25.
Hardware options installation59
6.Remove the PCI air baffle on page 29.
7.Remove the system air baffle on page 30.
8.Disconnect all power supply cables from the system board, drive cages, and devices.
9.Remove the non-hot-plug power supply.
10. Install the RPS bracket.
11. Install the RPS backplane.
60Hardware options installation
12. Connect the RPS backplane cables.
13. Install a hot-plug power supply in the power supply bay 1.
When facing the rear of the server in an upright position, the upper level of power supply bay is bay 1
and the lower level is bay 2.
14. To enable power redundancy in the server, install a second power supply in the power supply bay 2:
a. Remove the power supply blank from bay 2.
Hardware options installation61
b. Install a second hot-plug power supply in the power supply bay 2.
15. Connect each power cord to the server.
16. Secure the power cord in the strain relief strap attached to the power supply handle:
a. Unwrap the strain relief strap from the power supply handle.
CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a
server cable. Never bend power cords and server cables tight enough to cause a crease in the
sheathing.
b. Secure the power cord with the strain relief strap. Roll the extra length of the strap around the power
supply handle.
17. Install the system air baffle on page 31.
18. Install the PCI air baffle on page 30.
19. Install the access panel on page 26.
62Hardware options installation
20. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
21. Connect all peripheral cables to the server.
22. Connect each power cord to the power source.
23. Power up the server on page 23.
The installation is complete.
Drive cage options
The server supports the following drive cage options:
•Four-bay LFF non-hot-plug drive cage
•Four-bay LFF hot-plug drive cage
•Eight-bay SFF hot-plug drive cage
If only one drive cage is installed, install it in box 1. Mixing LFF and SFF drive cages in the same server is not
supported.
Installing the four-bay LFF non-hot-plug drive cage
Prerequisites
Before you perform this procedure, make sure that you have the following items available:
•Four-bay LFF non-hot-plug drive cage option
•LFF non-hot-plug drive option
•T-15 Torx Screwdriver
Procedure
1.Power down the server on page 23.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Disconnect all peripheral cables from the server.
4.Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5.Remove the access panel on page 25.
Hardware options installation63
6.Remove the front bezel on page 27.
7.Remove the PCI air baffle on page 29.
8.Remove the system air baffle on page 30.
9.Remove the drive bay cover from box 2.
10. Install the non-hot-plug drives.
11. Install the drive cage in box 2.
12. Connect the drive cables.
13. Install the system air baffle on page 31.
14. Install the PCI air baffle on page 30.
15. Install the front bezel on page 28.
16. Install the access panel on page 26.
17. Do one of the following:
64Hardware options installation
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
18. Connect all peripheral cables to the server.
19. Connect each power cord to the server.
20. Connect each power cord to the power source.
21. Power up the server on page 23.
The installation is complete.
Installing the four-bay LFF hot-plug drive cage
The four-bay LFF hot-plug drive cage can be installed in both box 1 and box 2.
Prerequisites
Before you perform this procedure, make sure that you have the following items available:
•Four-bay LFF hot-plug drive cage option
•LFF hot-plug drive option
•T-15 Torx Screwdriver
Procedure
1.Power down the server on page 23.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Disconnect all peripheral cables from the server.
4.Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5.Remove the access panel on page 25.
6.Remove the front bezel on page 27.
7.Remove the PCI air baffle on page 29.
8.Remove the system air baffle on page 30.
9.Disconnect all existing drive cage cables.
10. Remove the installed drive cage assembly.
Hardware options installation65
11. Install the drive cage in box 1.
12. Connect the drive cables.
13. Install the LFF hot-plug drives.
14. Install the system air baffle on page 31.
15. Install the PCI air baffle on page 30.
16. Install the front bezel on page 28.
17. Install the access panel on page 26.
18. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
19. Connect all peripheral cables to the server.
66Hardware options installation
20. Connect each power cord to the server.
21. Connect each power cord to the power source.
22. Power up the server on page 23.
The installation is complete.
Installing the eight-bay SFF hot-plug drive cage
The eight-bay SFF hot-plug drive cage can be installed in both box 1 and box 2.
Prerequisites
Before you perform this procedure, make sure that you have the following items available:
•Eight-bay SFF hot-plug drive cage option
•SFF hot-plug drive option
•T-15 Torx Screwdriver
Procedure
1.Power down the server on page 23.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Disconnect all peripheral cables from the server.
4.Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5.Remove the access panel on page 25.
6.Remove the front bezel on page 27.
7.Remove the PCI air baffle on page 29.
8.Remove the system air baffle on page 30.
9.Disconnect all existing drive cage cables.
10. Remove the installed drive cage assembly.
Hardware options installation67
11. Install the drive cage in box 1.
12. Connect the drive cables.
13. Install the SFF hot-plug drives.
14. Install the system air baffle on page 31.
15. Install the PCI air baffle on page 30.
16. Install the front bezel on page 28.
17. Install the access panel on page 26.
18. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
19. Connect all peripheral cables to the server.
68Hardware options installation
20. Connect each power cord to the server.
21. Connect each power cord to the power source.
22. Power up the server on page 23.
The installation is complete.
Installing the optical drive option
Procedure
1.Power down the server on page 23.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Disconnect all peripheral cables from the server.
4.Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5.Remove the access panel on page 25.
6.Remove the PCI air baffle on page 29.
7.Remove the system air baffle on page 30.
8.Remove the optical drive cover.
9.Remove the EMI shield from the front panel.
Hardware options installation69
10. Connect the cable to the rear of the drive and then route the cable through the drive bay.
11. Connect the optical drive SATA and power cable to the system board and power supply.
12. Install the system air baffle on page 31.
13. Install the PCI air baffle on page 30.
14. Install the access panel on page 26.
15. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
16. Connect all peripheral cables to the server.
17. Connect each power cord to the server.
70Hardware options installation
18. Connect each power cord to the power source.
19. Power up the server on page 23.
The installation is complete.
Storage controller options
The server supports the following storage controllers:
•For SATA drives only – Embedded HPE Smart Array S100i SR Gen10 Controller
•For SAS and SATA drives – Smart Array type-p SR Gen10 controllers
For the location and description of the PCIe3 expansion slots, see System board components on page
12.
For more information on PCIe slot descriptions, see PCIe slot description on page 16.
Storage controller installation guidelines
To maintain optimal thermal conditions when installing a Smart Array Gen10 type-p controller, Hewlett
Packard Enterprise recommends the following guidelines.
Installing a standup PCIe plug-in Smart Array controller (type-p)
Prerequisites
Before you perform this procedure, make sure that you have the following items available:
•Smart Array standup controller option kit
•If you are installing a Smart Array P-class type-p Gen10 controller, an energy pack option is required.
•T-15 Torx screwdriver
Before you perform this procedure, perform the following steps:
1. Back up data on the system.
2. Close all applications.
3. Update the server firmware if it is not the latest revision.
4. Do one of the following:
Hardware options installation71
•If the new Smart Array is the new boot device, install the device drivers.
•If the new Smart Array is not the new boot device, go to the next step.
5. Ensure that users are logged off and that all tasks are completed on the server.
CAUTION: In systems that use external data storage, be sure that the server is the first unit to be
powered down and the last to be powered back up. Taking this precaution ensures that the system does
not erroneously mark the drives as failed when the server is powered up.
Procedure
1.Power down the server on page 23.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Disconnect all peripheral cables from the server.
4.Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5.Remove the access panel on page 25.
6.Remove the PCI air baffle on page 29.
7.Remove the system air baffle on page 30.
8.If you are installing a Smart Array P-class type-p Gen10 controller, install an energy pack now.
9.Open the PCIe slot cover retainer and remove a slot blank.
10. Install the standup storage controller and close the slot cover retainer.
72Hardware options installation
11. Make sure that the controller board is firmly seated in the slot.
12. Cable the controller.
13. To enable HPE Smart Array SR SmartCache in a Smart Array P-class type-p Gen10 controller, connect
the storage controller backup power cable.
SmartCache and CacheCade enable solid-state drives to be used as caching devices for hard drive
media. These features accelerate access to frequently used data by caching hot data from the hard
drives onto the solid-state drives.
14. Install the system air baffle on page 31.
15. Install the PCI air baffle on page 30.
16. Install the access panel on page 26.
17. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
18. Connect all peripheral cables to the server.
19. Connect each power cord to the server.
20. Connect each power cord to the power source.
21. Power up the server on page 23.
22. Configure the storage controller.
The installation is complete.
Configuring an HPE Smart Array Gen10 controller
Procedure
1. Power down the server on page 23.
2. If you are running the server in UEFI Boot Mode, select the boot options.
Hardware options installation73
3. Update the drive firmware if it is not the latest revision.
4. (Optional) If running the server in Legacy Boot Mode, set the controller as the boot controller.
5. (Optional) If running the server in Legacy Boot Mode, change the controller boot order.
6. If the new controller is not the new boot device, install the device drivers.
7. If the controller firmware is not the latest version, use SPP to update it.
8. Use UEFI System Utilities or HPE Smart Storage Administrator (HPE SSA) to create arrays and logical
drives.
See the following resources for more information:
•SPP – See the product documentation in the information library:
http://www.hpe.com/info/spp/docs
•UEFI System Utilities or HPE Smart Storage Administrator – See the following guide in the information
library (http://www.hpe.com/info/smartstorage-docs):
HPE Smart Array SR Gen10 Configuration Guide
Energy pack options
Hewlett Packard Enterprise offers two centralized backup power source options to back up write cache
content on P-class type-p Smart Array controllers in case of an unplanned server power outage.
•HPE Smart Storage Battery
•HPE Smart Storage Hybrid Capacitor
IMPORTANT: The HPE Smart Storage Hybrid Capacitor is only supported on Gen10 and later
servers that support the 96W HPE Smart Storage Battery.
One energy pack option can support multiple devices. An energy pack option is required for P-class type-p
Smart Array controllers. Once installed, the status of the energy pack displays in HPE iLO. For more
information, see the HPE iLO user guide on the Hewlett Packard Enterprise website (http://www.hpe.com/
support/ilo-docs).
HPE Smart Storage Battery
The HPE Smart Storage Battery supports the following devices:
HPE Smart Array SR controllers
A single 96W battery can support up to 24 devices.
After the battery is installed, it might take up to two hours to charge. Controller features requiring backup
power are not re-enabled until the battery is capable of supporting the backup power.
This server supports the 96W HPE Smart Storage Battery with the 260mm cable.
74Hardware options installation
HPE Smart Storage Hybrid Capacitor
The HPE Smart Storage Hybrid Capacitor supports the following devices:
HPE Smart Array SR controllers
The capacitor pack can support up to three devices.
This server supports the HPE Smart Storage Hybrid Capacitor with the 260mm cable.
Before installing the HPE Smart Storage Hybrid Capacitor, verify that the system BIOS meets the minimum
firmware requirements to support the capacitor pack.
IMPORTANT: If the system BIOS or controller firmware is older than the minimum recommended
firmware versions, the capacitor pack will only support one device.
The capacitor pack is fully charged after the system boots.
Minimum firmware versions
ProductMinimum firmware version
HPE ProLiant ML110 Gen10 Server system ROM
HPE Smart Array SR controllers1.90
Installing an energy pack
Prerequisites
•Make sure that a Smart Array P-class type-p Gen10 controller is installed.
•Make sure that you have the following items available:
◦Storage controller backup power cable (ships with the controller)
◦Energy pack option
•If you are installing the HPE Smart Storage Hybrid Capacitor, verify that the system BIOS meets the
minimum firmware requirements.
Procedure
1.Back up all server data.
2.Power down the server on page 23.
2.00
3.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4.Disconnect all peripheral cables from the server.
5.Do one of the following:
Hardware options installation75
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
6.Remove the access panel on page 25.
7.Remove the PCI air baffle on page 29.
8.Remove the system air baffle on page 30.
9.Remove the slot covers.
10. Install the energy pack holder.
11. Install the energy pack:
a. Install the energy pack into the holder.
b. Route the energy pack cable through the cable clip and connect to the system board.
76Hardware options installation
12. Connect the storage controller backup power cable.
13. Install the system air baffle on page 31.
14. Install the PCI air baffle on page 30.
15. Install the access panel on page 26.
16. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
17. Connect all peripheral cables to the server.
18. Connect each power cord to the server.
19. Connect each power cord to the power source.
20. Power up the server on page 23.
The installation is complete.
Expansion board options
The server has five PCIe 3 expansion slots that support different form factor expansion boards.
For the location and description of the PCIe3 expansion slots, see System board components on page 12.
For more information on the PCIe slot specifications, see PCIe slot description on page 16.
Installing an expansion board
Prerequisites
Before you perform this procedure, make sure that you have the following items available:
Hardware options installation77
•Expansion board option kit
•Internal and external cabling required by the expansion board
•T-15 Torx screwdriver
Procedure
1.Back up all server data.
2.Power down the server on page 23.
3.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4.Disconnect all peripheral cables from the server.
5.Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
6.Remove the access panel on page 25.
7.Remove the PCI air baffle on page 29.
8.Remove the system air baffle on page 30.
9.Open the PCIe slot cover retainer and remove a slot blank.
10. Install the expansion board.
78Hardware options installation
11. Close the PCIe slot cover retainer.
12. Install the system air baffle on page 31.
13. Install the PCI air baffle on page 30.
14. Install the access panel on page 26.
15. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
16. Connect all peripheral cables to the server.
17. Connect each power cord to the server.
18. Connect each power cord to the power source.
19. Power up the server on page 23.
The installation is complete.
Installing the GPU option
The server PCIe3 slots 1 and 4 support GPUs.
In general, 75W GPUs draw power from PCIe slots. GPUs that have a power requirement higher than 75W
require an external auxiliary power cable connection. For specific information about power requirements of a
GPU, see the GPU user documentation.
For a list of specific GPU models supported, see the product QuickSpecs on the server product page at
http://www.hpe.com/servers/ml110-gen10.
Prerequisites
Before installing this option, make sure that you have the following items available:
•GPU option kit
•T-15 Torx screwdriver
Hardware options installation79
Procedure
1.Back up all server data.
2.Power down the server on page 23.
3.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4.Disconnect all peripheral cables from the server.
5.Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
6.Remove the access panel on page 25.
7.Remove the PCI air baffle on page 29.
8.Remove the system air baffle on page 30.
9.Open the PCIe slot cover retainer and remove a slot blank.
10. Install the GPU.
80Hardware options installation
11. Make sure that the GPU is firmly seated in the slot.
12. Close the PCIe slot cover retainer.
13. Install the system air baffle on page 31.
14. Install the PCI air baffle on page 30.
15. Install the access panel on page 26.
16. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
17. Connect all peripheral cables to the server.
18. Connect each power cord to the server.
19. Connect each power cord to the power source.
20. Power up the server on page 23.
The installation is complete.
Redundant fan option kit
The redundant fan option kit contains the redundant system and PCI fans. Mixed default fan + redundant fan
configuration in the same server is not supported.
Redundant fan mode is required to meet the system thermal requirements under the following conditions:
•Server with the following options installed:
◦SFF hot-plug SAS SSD
◦SFF hot-plug SAS drives in box 2
•The ambient temperature reaches 35°C (95°F) to 40°C (104°F).
Hardware options installation81
Installing the redundant fans
Prerequisites
Before you perform this procedure, make sure that:
•The redundant power supply is installed.
•You have a T-15 Torx screwdriver available.
Procedure
1.Power down the server on page 23.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Disconnect all peripheral cables from the server.
4.Do one of the following:
•Server in rack mode:
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5.Remove the access panel on page 25.
6.Remove the front bezel on page 27.
7.Remove the PCI air baffle on page 29.
8.Remove the system air baffle on page 30.
9.Remove the default PCI fan.
Remove the server from the rack on page 23.
10. Install the redundant PCI fan:
82Hardware options installation
a. Insert the fan guard pins into the front chassis openings.
b. Tighten the four T-15 screws.
11. Connect the redundant PCI fan cables.
12. Remove the default system fan.
13. Install the redundant system fan:
a. Insert the fan guard pins into the rear chassis openings.
b. Tighten the four T-15 screws.
Hardware options installation83
14. Connect the redundant system fan cables.
15. Install the system air baffle on page 31.
16. Install the PCI air baffle on page 30.
17. Install the front bezel on page 28.
18. Install the access panel on page 26.
19. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
20. Connect all peripheral cables to the server.
21. Connect each power cord to the server.
22. Connect each power cord to the power source.
23. Power up the server on page 23.
The installation is complete.
Memory options
IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any
combination of these DIMMs can cause the server to halt during BIOS initialization. All memory installed
in the server must be of the same type.
DIMM population information
For specific DIMM population information, see the DIMM population guidelines on the Hewlett Packard
Enterprise website (http://www.hpe.com/docs/memory-population-rules).
DIMM-processor compatibility
The installed processor determines the type of DIMM that is supported in the server:
84Hardware options installation
•First-generation Intel Xeon Scalable processors support DDR4-2666 DIMMs.
•Second-generation Intel Xeon Scalable processors support DDR4-2933 DIMMs.
Mixing DIMM types is not supported. Install only the supported DDR4-2666 or DDR4-2933 DIMMs in the
server.
HPE SmartMemory speed information
For more information about memory speed information, see the Hewlett Packard Enterprise website (https://
www.hpe.com/docs/memory-speed-table).
Installing a DIMM
Only the 32 GB, dual-rank x4 PC4-2666V-R and 32 GB PC4-2933Y-R DIMMs supports the ADDDC RAS
feature.
Procedure
1.Power down the server on page 23.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Disconnect all peripheral cables from the server.
4.Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5.Remove the access panel on page 25.
6.Remove the PCI air baffle on page 29.
7.Remove the system air baffle on page 30.
8.Install the DIMM:
a. Open the DIMM slot latches.
b. Align the notch on the bottom edge of the DIMM with the keyed surface of the DIMM slot, and then
fully press the DIMM into the slot until the latches snap back into place.
Hardware options installation85
The DIMM slots are structured to ensure proper installation. If you try to insert a DIMM but it does not
fit easily into the slot, you might have positioned it incorrectly. Reverse the orientation of the DIMM
and insert it again.
9.Install the system air baffle on page 31.
10. Install the PCI air baffle on page 30.
11. Install the access panel on page 26.
12. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
13. Connect all peripheral cables to the server.
14. Connect each power cord to the server.
15. Connect each power cord to the power source.
16. Power up the server on page 23.
The installation is complete.
After installing the DIMMs, use the System Utilities > System Configuration > BIOS/Platform
Configuration (RBSU) > Memory Options to configure the memory settings.
M.2 SSD enablement option
The M.2 SSD enablement board is supported in the PCIe3 expansion slots 1, 3, and 4. This enablement
board is not a detectable option in the System Utilities > System Configuration > BIOS/Platform
Before you perform this procedure, make sure that you have the following items available:
86Hardware options installation
•M.2 SSD enablement option
•M.2 SSD
•T-15 Torx screwdriver
•Phillips No.1 screwdriver
Procedure
1.Power down the server on page 23.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Disconnect all peripheral cables from the server.
4.Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5.Remove the access panel on page 25.
6.Remove the PCI air baffle on page 29.
7.Remove the system air baffle on page 30.
8.Install the SSD on the M.2 SSD enablement board:
a. Insert the SSD into the SSD slot at a 45° angle.
b. Carefully press the SSD down to the horizontal position.
c. Secure the SSD with a screw.
Hardware options installation87
d. If you are installing a second SSD, repeat steps a–b.
9.Open the PCIe slot cover retainer and remove a slot blank.
10. Locate the appropriate PCIe slot to install the M.2 SSD enablement board.
The recommended slots are 1, 3, and 4.
11. Install the M.2 SSD enablement board.
88Hardware options installation
12. Make sure that the board is firmly seated on the slot.
13. Close the PCIe slot cover retainer.
14. Connect the M.2 SATA SSD cables.
15. Install the system air baffle on page 31.
16. Install the PCI air baffle on page 30.
17. Install the access panel on page 26.
18. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
19. Connect all peripheral cables to the server.
20. Connect each power cord to the server.
21. Connect each power cord to the power source.
22. Power up the server on page 23.
The installation is complete.
To configure the M.2 SATA SSDs, see the HPE Smart Array SR Gen10 Configuration Guide at the Hewlett
Packard Enterprise website.
Internal USB device option
The server has one internal USB 2.0 port and one USB 3.0 port. You can use these two ports to install
internal USB devices, that are intended to be rarely removed, such as USB flash media devices for booting up
from flash solutions or for data backup/redundancy.
Hardware options installation89
Installing an internal USB device
Procedure
1.Power down the server on page 23.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Disconnect all peripheral cables from the server.
4.Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5.Remove the access panel on page 25.
6.
Remove the PCI air baffle on page 29.
7.Remove the system air baffle on page 30.
8.Locate the internal USB connector.
9.Plug in the USB device into the internal USB port.
10. Install the system air baffle on page 31.
11. Install the PCI air baffle on page 30.
12. Install the access panel on page 26.
13. Do one of the following:
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
90Hardware options installation
14. Connect all peripheral cables to the server.
15. Connect each power cord to the server.
16. Connect each power cord to the power source.
17. Power up the server on page 23.
The installation is complete.
Installing the serial port option
Prerequisites
Before you perform this procedure, make sure that you have the following items available:
•Serial port option
•T-15 Torx screwdriver
Procedure
1.Power down the server on page 23.
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Disconnect all peripheral cables from the server.
4.Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
5.Remove the access panel on page 25.
6.Remove the PCI air baffle on page 29.
7.Remove the system air baffle on page 30.
8.Open the PCIe slot cover retainer and remove the serial port slot blank.
Hardware options installation91
9.Install the serial port:
a. Slide the serial port bracket into the fourth slot blank opening.
b. Secure the serial port bracket with the T-15 screw.
10. Close the PCIe slot cover retainer.
11. Connect the serial port cable.
12. Install the system air baffle on page 31.
13. Install the PCI air baffle on page 30.
14. Install the access panel on page 26.
15. Do one of the following:
92Hardware options installation
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
16. Connect all peripheral cables to the server.
17. Connect each power cord to the server.
18. Connect each power cord to the power source.
19. Power up the server on page 23.
The installation is complete.
HPE Trusted Platform Module 2.0 Gen10 option
Overview
Use these instructions to install and enable an HPE TPM 2.0 Gen10 Kit in a supported server. This option is
not supported on Gen9 and earlier servers.
This procedure includes three sections:
1. Installing the Trusted Platform Module board.
2. Enabling the Trusted Platform Module.
3. Retaining the recovery key/password.
HPE TPM 2.0 installation is supported with specific operating system support such as Microsoft® Windows
Server® 2012 R2 and later. For more information about operating system support, see the product
QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs). For more information
about Microsoft® Windows® BitLocker Drive Encryption feature, see the Microsoft website (http://
www.microsoft.com).
CAUTION: If the TPM is removed from the original server and powered up on a different server, data
stored in the TPM including keys will be erased.
IMPORTANT: In UEFI Boot Mode, the HPE TPM 2.0 Gen10 Kit can be configured to operate as TPM
2.0 (default) or TPM 1.2 on a supported server. In Legacy Boot Mode, the configuration can be changed
between TPM 1.2 and TPM 2.0, but only TPM 1.2 operation is supported.
HPE Trusted Platform Module 2.0 Guidelines
CAUTION: Always observe the guidelines in this document. Failure to follow these guidelines can cause
hardware damage or halt data access.
Hewlett Packard Enterprise SPECIAL REMINDER: Before enabling TPM functionality on this system, you
must ensure that your intended use of TPM complies with relevant local laws, regulations and policies, and
approvals or licenses must be obtained if applicable.
For any compliance issues arising from your operation/usage of TPM which violates the above mentioned
requirement, you shall bear all the liabilities wholly and solely. Hewlett Packard Enterprise will not be
responsible for any related liabilities.
Hardware options installation93
When installing or replacing a TPM, observe the following guidelines:
•Do not remove an installed TPM. Once installed, the TPM becomes a permanent part of the system board.
•When installing or replacing hardware, Hewlett Packard Enterprise service providers cannot enable the
TPM or the encryption technology. For security reasons, only the customer can enable these features.
•When returning a system board for service replacement, do not remove the TPM from the system board.
When requested, Hewlett Packard Enterprise Service provides a TPM with the spare system board.
•Any attempt to remove the cover of an installed TPM from the system board can damage the TPM cover,
the TPM, and the system board.
•If the TPM is removed from the original server and powered up on a different server, data stored in the
TPM including keys will be erased.
•When using BitLocker, always retain the recovery key/password. The recovery key/password is required to
complete Recovery Mode after BitLocker detects a possible compromise of system integrity.
•Hewlett Packard Enterprise is not liable for blocked data access caused by improper TPM use. For
operating instructions, see the TPM documentation or the encryption technology feature documentation
provided by the operating system.
Installing and enabling the HPE TPM 2.0 Gen10 Kit
Installing the Trusted Platform Module board
Preparing the server for installation
Procedure
1.Observe the following warnings:
WARNING: The front panel Power On/Standby button does not shut off system power. Portions of
the power supply and some internal circuitry remain active until AC power is removed.
To reduce the risk of personal injury, electric shock, or damage to the equipment, remove power
from the server:
For rack and tower servers, remove the power cord.
For server blades and compute modules, remove the server blade or compute module from the
enclosure.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
2.Update the system ROM.
Locate and download the latest ROM version from the Hewlett Packard Enterprise Support Center
website. Follow the instructions on the website to update the system ROM.
94Hardware options installation
3.Power down the server (Power down the server on page 23).
4.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
5.Disconnect all peripheral cables from the server.
6.Do one of the following:
•Server in rack mode: Remove the server from the rack on page 23.
•Server in tower mode: Position the tower server for hardware configuration on page 25.
7.Remove the access panel on page 25.
8.Remove the PCI air baffle on page 29.
9.Remove the system air baffle on page 30.
10. Remove any components or cables that may prevent access to the TPM connector.
11. Proceed to Installing the TPM board and cover on page 95.
Installing the TPM board and cover
Procedure
1. Observe the following alerts:
CAUTION: If the TPM is removed from the original server and powered up on a different server, data
stored in the TPM including keys will be erased.
CAUTION: The TPM is keyed to install only in the orientation shown. Any attempt to install the TPM
in a different orientation might result in damage to the TPM or system board.
2. Align the TPM board with the key on the connector, and then install the TPM board. To seat the board,
press the TPM board firmly into the connector. To locate the TPM connector on the system board, see the
server label on the access panel.
Hardware options installation95
3. Install the TPM cover:
a. Line up the tabs on the cover with the openings on either side of the TPM connector.
b. To snap the cover into place, firmly press straight down on the middle of the cover.
4. Proceed to Preparing the server for operation on page 96.
Preparing the server for operation
Procedure
1. Install the system air baffle on page 31.
2. Install the PCI air baffle on page 30.
3. Install the access panel on page 26.
4. Do one of the following:
96Hardware options installation
•Server in rack mode: Install the server into the rack on page 53.
•Server in tower mode: Return the server to an upright position.
5. Connect all peripheral cables to the server.
6. Connect each power cord to the server.
7. Connect each power cord to the power source.
8. Power up the server on page 23.
Enabling the Trusted Platform Module
When enabling the Trusted Platform module, observe the following guidelines:
•By default, the Trusted Platform Module is enabled as TPM 2.0 when the server is powered on after
installing it.
•In UEFI Boot Mode, the Trusted Platform Module can be configured to operate as TPM 2.0 or TPM 1.2.
•In Legacy Boot Mode, the Trusted Platform Module configuration can be changed between TPM 1.2 and
TPM 2.0, but only TPM 1.2 operation is supported.
Enabling the Trusted Platform Module as TPM 2.0
Procedure
1. During the server startup sequence, press the F9 key to access System Utilities.
2. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU)
> Server Security > Trusted Platform Module options.
3. Verify the following:
•"Current TPM Type" is set to TPM 2.0.
•"Current TPM State" is set to Present and Enabled.
•"TPM Visibility" is set to Visible.
4. If changes were made in the previous step, press the F10 key to save your selection.
5. If F10 was pressed in the previous step, do one of the following:
•If in graphical mode, click Yes.
•If in text mode, press the Y key.
6. Press the ESC key to exit System Utilities.
7. If changes were made and saved, the server prompts for reboot request. Press the Enter key to confirm
reboot.
If the following actions were performed, the server reboots a second time without user input. During this
reboot, the TPM setting becomes effective.
Hardware options installation97
•Changing from TPM 1.2 and TPM 2.0
•Changing TPM bus from FIFO to CRB
•Enabling or disabling TPM
•Clearing the TPM
8. Enable TPM functionality in the OS, such as Microsoft Windows BitLocker or measured boot.
For more information, see the Microsoft website.
Enabling the Trusted Platform Module as TPM 1.2
Procedure
1. During the server startup sequence, press the F9 key to access System Utilities.
2. From the System Utilities screen select System Configuration > BIOS/Platform Configuration (RBSU)
> Server Security > Trusted Platform Module options.
3. Change the "TPM Mode Switch Operation" to TPM 1.2.
4. Verify "TPM Visibility" is Visible.
5. Press the F10 key to save your selection.
6. When prompted to save the change in System Utilities, do one of the following:
•If in graphical mode, click Yes.
•If in text mode, press the Y key.
7. Press the ESC key to exit System Utilities.
The server reboots a second time without user input. During this reboot, the TPM setting becomes
effective.
8. Enable TPM functionality in the OS, such as Microsoft Windows BitLocker or measured boot.
For more information, see the Microsoft website.
Retaining the recovery key/password
The recovery key/password is generated during BitLocker setup, and can be saved and printed after
BitLocker is enabled. When using BitLocker, always retain the recovery key/password. The recovery key/
password is required to enter Recovery Mode after BitLocker detects a possible compromise of system
integrity.
To help ensure maximum security, observe the following guidelines when retaining the recovery key/
password:
•Always store the recovery key/password in multiple locations.
•Always store copies of the recovery key/password away from the server.
•Do not save the recovery key/password on the encrypted hard drive.
98Hardware options installation
Cabling
Cabling guidelines
The cable colors in the cabling diagrams used in this chapter are for illustration purposes only. Most of the
server cables are black.
Observe the following guidelines when working with server cables.
Before connecting cables
•Note the port labels on the PCA components. Not all of these components are used by all servers:
◦System board ports
◦Drive and power supply backplane ports
◦Expansion board ports (controllers, adapters, expanders, risers, and similar boards)
•Note the label near each cable connector. This label indicates the destination port for the cable connector.
•Some data cables are pre-bent. Do not unbend or manipulate the cables.
•To prevent mechanical damage or depositing oil that is present on your hands, and other contamination,
do not touch the ends of the connectors.
When connecting cables
•Before connecting a cable to a port, lay the cable in place to verify the length of the cable.
•Use the internal cable management features to properly route and secure the cables.
•When routing cables, be sure that the cables are not in a position where they can be pinched or crimped.
•Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never bend
power cords and server cables tight enough to cause a crease in the sheathing.
•Make sure that the excess length of cables are properly secured to avoid excess bends, interference
issues, and airflow restriction.
•To prevent component damage and potential signal interference, make sure that all cables are in their
appropriate routing position before installing a new component and before closing up the server after
hardware installation/maintenance.
When disconnecting cables
•Grip the body of the cable connector. Do not pull on the cable itself because this action can damage the
internal wires of the cable or the pins on the port.
•If a cable does not disconnect easily, check for any release latch that must be pressed to disconnect the
cable.
Cabling99
•Remove cables that are no longer being used. Retaining them inside the server can restrict airflow. If you
intend to use the removed cables later, label and store them for future use.
Drive cabling
LFF non-hot-plug drive cabling
Eight bay LFF non-hot-plug drive cabling
Cable ColorDescription
OrangePower supply cable
PinkPower supply cable
100Cabling
Table Continued
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