HP P1000, P1500 User Manual
HP LaserJet P1000 and P1500 Series
User Guide
HP LaserJet P1000 and P1500 Series
User Guide
Copyright and License
© 2007 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products
and services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CB410-90992
Edition 1, 12/2007
Trademark Credits
Microsoft
®
, Windows®, and Windows NT
®
are U.S. registered trademarks of Microsoft
Corporation.
PostScript
®
is a registered trademark of
Adobe Systems Incorporated.
Table of contents
1 Product information
Product configurations .......................................................................................................................... 2
Product features ................................................................................................................................... 3
Identify product parts ............................................................................................................................ 4
HP LaserJet P1000 Series .................................................................................................. 4
HP LaserJet P1500 Series .................................................................................................. 5
2 Control panel
HP LaserJet P1000 Series ................................................................................................................... 8
HP LaserJet P1500 Series ................................................................................................................... 9
3 Product software
Supported operating systems ............................................................................................................. 12
Supported network systems (HP LaserJet P1500 network models only) ........................................... 13
Device connections ............................................................................................................................ 14
Software for Windows ........................................................................................................................ 16
Software for Macintosh ....................................................................................................................... 18
USB connections ............................................................................................................... 14
Network connections (HP LaserJet P1500 network models only) ..................................... 14
Connect the device to the network .................................................................... 14
Install the software for the network device ........................................................ 15
Windows printer drivers ..................................................................................................... 16
Printer preferences (driver) ............................................................................... 16
Printer properties online Help ............................................................................ 16
Print-setting priorities ........................................................................................ 16
Additional Windows driver types (HP LaserJet P1500 network models) .......... 16
Install the Windows printer software ................................................................. 16
To install printer software for Windows Server 2003 (print driver
only), Windows 98SE, and Me (driver only) ..................................... 16
To install printer software for Windows 2000 and XP ....................... 17
Change printer-driver settings for Windows ...................................................... 17
Embedded Web server (HP LaserJet P1500 network models only) .................................. 17
Macintosh printer drivers ................................................................................................... 18
Install the Macintosh printer driver .................................................................... 18
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Configure the Macintosh printer driver .............................................................. 18
4 Supported paper and other media
Understand media use ....................................................................................................................... 22
Supported media sizes ....................................................................................................................... 23
Select print media ............................................................................................................................... 24
Media that can damage the device .................................................................................... 24
Media to avoid ................................................................................................................... 24
Special media for printing ................................................................................................................... 25
Envelopes .......................................................................................................................... 25
Labels ................................................................................................................................ 25
Transparencies .................................................................................................................. 25
Letterhead or preprinted forms .......................................................................................... 26
Heavy paper ...................................................................................................................... 26
5 Print tasks
Print-quality settings ........................................................................................................................... 28
Load media ......................................................................................................................................... 29
Priority feed slot (HP LaserJet P1006/P1009/P1500 Series only) ..................................... 29
Main input tray ................................................................................................................... 29
Tray adjustment for short media (HP LaserJet P1002/P1003/P1004/P1005 only) ............ 29
Print on special media ........................................................................................................................ 31
Change print driver to match your media size and type .................................................... 31
Print Types and tray capacity ............................................................................................ 31
Printing on both sides of the paper (manual two-sided printing) ........................................ 32
Printing multiple pages on a single sheet of paper (N-up printing) .................................... 34
Printing booklets ................................................................................................................ 34
Printing watermarks ........................................................................................................... 35
Printing mirror images ........................................................................................................ 36
Canceling a print job ........................................................................................................................... 37
6 Managing and maintenance
Replace the print cartridge ................................................................................................................. 40
Printer information pages ................................................................................................................... 42
Demo page ........................................................................................................................ 42
Configuration page ............................................................................................................ 42
Supplies Status page ......................................................................................................... 42
Embedded Web server (HP LaserJet P1500 network models only) .................................................. 43
Open the embedded Web server ....................................................................................... 43
Information tab ................................................................................................................... 44
Settings tab ........................................................................................................................ 44
Networking tab ................................................................................................................... 44
Links .................................................................................................................................. 44
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Manage supplies ................................................................................................................................ 45
Clean the device ................................................................................................................................. 47
Change the pickup roller .................................................................................................................... 50
Clean the pickup roller ........................................................................................................................ 53
Change the printer separation pad ..................................................................................................... 54
EconoMode ........................................................................................................................................ 57
7 Problem solving
Problem-solving checklist ................................................................................................................... 60
Status-light patterns ........................................................................................................................... 63
Clearing jams ..................................................................................................................................... 66
Improve print quality ........................................................................................................................... 69
Supplies life ....................................................................................................................... 45
Check and order supplies .................................................................................................. 45
Supplies storage guidelines ............................................................................................... 45
Replace and recycle supplies ............................................................................................ 45
Redistribute toner .............................................................................................................. 46
HP policy on non-HP supplies ........................................................................................... 46
Reset the device for non-HP supplies ............................................................... 46
HP anti-counterfeit supplies Web site ................................................................................ 46
Clean the print-cartridge area ............................................................................................ 47
Clean the device paper path .............................................................................................. 49
Step 1: Is the device set up correctly? ............................................................................... 60
Step 2: Is the Ready light on? ............................................................................................ 60
Step 3: Can you print a configuration page? ..................................................................... 60
Step 4: Is the print quality acceptable? .............................................................................. 61
Step 5: Is the device communicating with the computer? .................................................. 61
Step 6: Does the printed page look like you expected? ..................................................... 61
Contact HP support ........................................................................................................... 62
Typical media jam locations ............................................................................................... 66
Removing a jammed page ................................................................................................. 66
Light print or faded ............................................................................................................. 69
Toner specks ..................................................................................................................... 69
Dropouts ............................................................................................................................ 69
Vertical lines ...................................................................................................................... 70
Gray background ............................................................................................................... 70
Toner smear ...................................................................................................................... 70
Loose toner ........................................................................................................................ 71
Vertical repetitive defects ................................................................................................... 71
Misformed characters ........................................................................................................ 71
Page skew ......................................................................................................................... 72
Curl or wave ....................................................................................................................... 72
Wrinkles or creases ........................................................................................................... 72
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Toner-scatter outline .......................................................................................................... 72
Media problem-solving ....................................................................................................................... 73
Printed page is different from what appeared on screen .................................................................... 74
Garbled, incorrect, or incomplete text ................................................................................ 74
Missing graphics or text, or blank pages ........................................................................... 74
Page format is different than on another HP LaserJet printer ........................................... 74
Graphics quality ................................................................................................................. 75
Printer software problems .................................................................................................................. 76
Common Macintosh problems ............................................................................................................ 77
Network-setup problem-solving .......................................................................................................... 79
Appendix A Accessories and consumables
Order supplies and accessories ......................................................................................................... 82
Appendix B Service and support
Hewlett-Packard limited warranty statement ...................................................................................... 84
Customer self repair warranty service ................................................................................................ 85
Hewlett-Packard software license agreement .................................................................................... 86
Limited warranty for print cartridges and image drums ...................................................................... 87
HP Customer Care ............................................................................................................................. 88
Availability of support and service ...................................................................................................... 90
HP Care Pack™ Services and Service Agreements ......................................................... 90
Guidelines for repacking the device ................................................................................................... 91
Appendix C Device specifications
Appendix D Regulatory information
FCC compliance ................................................................................................................................. 96
Declaration of Conformity statements for HP LaserJet P1000 Series ................................................ 97
Declaration of Conformity statements for HP LaserJet P1500 Series ................................................ 98
Regulatory statements ....................................................................................................................... 99
Laser safety statement ...................................................................................................... 99
Canadian DOC regulations ................................................................................................ 99
Korean EMI statement ....................................................................................................... 99
Laser statement for Finland ............................................................................................. 100
Substances Table (China) ............................................................................................... 101
Environmental product stewardship program ................................................................................... 102
Protecting the environment .............................................................................................. 102
Ozone production ............................................................................................................ 102
Power consumption ......................................................................................................... 102
Toner consumption .......................................................................................................... 102
Paper use ........................................................................................................................ 102
Plastics ............................................................................................................................ 102
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HP LaserJet print supplies ............................................................................................... 102
Return and recycling instructions ..................................................................................... 103
United States and Puerto Rico ........................................................................ 103
Multiple returns (two to eight cartridges) ........................................ 103
Single returns ................................................................................. 103
Shipping .......................................................................................... 103
Non-US returns ............................................................................................... 103
Paper ............................................................................................................................... 103
Material restrictions .......................................................................................................... 103
Disposal of waste equipment by users in private households in the European Union .... 104
Material Safety Data Sheet (MSDS) ................................................................................ 104
For more information ....................................................................................................... 104
Index ................................................................................................................................................................. 105
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1 Product information
Product configurations
●
Product features
●
Identify product parts
●
ENWW 1
Product configurations
HP LaserJet P1000 Series HP LaserJet P1500 Series
First Page Out: < 8 seconds
●
Speed: 14 A4 pages per minute (ppm), 15 Letter-size
●
ppm.
Tray: 150 sheet universal tray.
●
Connectivity: Hi-Speed USB 2.0 port.
●
HP LaserJet P1006/P1009 only
First Page Out: < 8 seconds
●
Speed: 22 A4 pages per minute (ppm), 17 Letter-size
●
ppm.
Tray: 10 sheet priority feed slot and a 150 sheet universal
●
tray.
Connectivity: Hi-Speed USB 2.0 port.
●
First Page Out: < 6 seconds
●
Speed: 22 A4 pages per minute (ppm), 23 Letter-size
●
ppm.
Trays: 10 sheet priority feed slot and a 250 sheet
●
universal tray
Connectivity: Hi-Speed USB 2.0 port. On-board
●
networking (HP LaserJet P1500 network models only).
2 Chapter 1 Product information ENWW
Product features
Benefit Supporting features
Excellent print quality
Ease of use
Flexible paper handling
Interface connections
Energy savings
HP print cartridges.
●
True 600 by 600 dots per inch (dpi) text and graphics.
●
Adjustable settings to optimize print quality.
●
The print cartridge is easy to install.
●
Convenient access to the print cartridge and to the paper path
●
through the cartridge door.
Adjust paper tray with one hand.
●
Main tray for letterhead, envelopes, labels, transparencies,
●
custom-sized media, postcards, and heavy paper.
Priority feed slot for letterhead, envelopes, labels,
●
transparencies, custom-sized media, postcards, and heavy
paper.
A 125-sheet top output bin.
●
Print on Both Sides (manually). See
●
the paper (manual two-sided printing) on page 32.
Hi-Speed 2.0 USB port.
●
Built-in internal print server for connecting to a 10/100Base-
●
T network. (HP LaserJet P1500 network models only)
The device automatically conserves electricity by
●
substantially reducing power consumption when it is not
printing.
Printing on both sides of
Economical printing
Archive printing
Supplies
Accessibility
Security
N-up printing (printing more than one page on a sheet) and
●
Printing on Both Sides features save paper. See
both sides of the paper (manual two-sided printing)
on page 32.
When printing pages that are to be stored long-term, this
●
option sets the device to a mode that reduces toner smearing
and dusting.
Select Archive as the paper type.
●
A Supplies Status page with print cartridge gauges that
●
estimate remaining supply level. Not available for non-HP
supplies.
Authentication for original HP print cartridges.
●
Easy ordering for replacement supplies.
●
Online user guide compatible with text screen-readers.
●
All doors and covers can be opened with one hand.
●
Kensington lock receptacle on back of device.
●
Printing on
ENWW Product features 3
Identify product parts
HP LaserJet P1000 Series
Figure 1-1 HP LaserJet P1000 Series, front view (HP LaserJet P1006/P1009 shown)
1 Output bin
2 Foldable Output Tray Extension
3 Priority feed slot
4 Foldable Main Input tray
5 Short Media Extender (HP LaserJet P1002/P1003/P1004/P1005 only)
6 Power button
7 Cartridge door lift-tab
8 Control panel (HP LaserJet P1006/P1009 control panel shown)
Figure 1-2 HP LaserJet P1000 Series, back view (HP LaserJet P1006/P1009 shown)
1 USB Port
4 Chapter 1 Product information ENWW
2 Power receptacle
3 Serial number
HP LaserJet P1500 Series
Figure 1-3 HP LaserJet P1500 Series, front view (HP LaserJet P1505n shown)
1 Output bin
2 Foldable Output Tray Extension
3 Priority feed slot
4 Input tray
5 Power button
6 Cartridge door lift-tab
7 Control panel
Figure 1-4 HP LaserJet P1500 Series, back view (HP LaserJet P1505n shown)
1 USB Port
ENWW Identify product parts 5
2 HP internal network port (HP LaserJet P1500 network models only)
3 Power receptacle
4 Serial Number
6 Chapter 1 Product information ENWW
2 Control panel
HP LaserJet P1000 Series
●
HP LaserJet P1500 Series
●
ENWW 7
HP LaserJet P1000 Series
The HP LaserJet P1000 Series control panel contains two lights and one button.
NOTE: See Status-light patterns on page 63 for a description of what the light patterns mean.
Figure 2-1 HP LaserJet P1000 Series control panel (HP LaserJet P1006/P1009 shown)
1 Attention light: Indicates that the print cartridge door is open or other errors exist.
2 Ready light: When the device is ready to print, the Ready light is on. When the device is processing data, the Ready
light blinks.
3 Cancel button: To cancel the print job that is currently printing, press the Cancel button (HP LaserJet P1006/P1009 only).
8 Chapter 2 Control panel ENWW
HP LaserJet P1500 Series
The HP LaserJet P1500 Series control panel contains four lights and two buttons.
NOTE: See Status-light patterns on page 63 for a description of what the light patterns mean.
Figure 2-2 HP LaserJet P1500 Series control panel (HP LaserJet P1505n shown)
1 Toner light: When the print cartridge is low, the Toner light illuminates. When the print cartridge is out of the device, the
Toner light blinks.
2 Attention light: Indicates that the print cartridge door is open or other errors exist.
3 Ready light: When the device is ready to print, the Ready light is on. When the device is processing data, the Ready
light blinks.
4 Go light: Blinks to indicate that there is a continuable error or a manual feed job is ready to continue.
5 Go button: To print a configuration page, press the Go button when the Ready light is on. When the Go light is flashing,
press the Go button to continue the print job.
6 Cancel button: To cancel the print job that is currently printing, press the Cancel button.
ENWW HP LaserJet P1500 Series 9
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3 Product software
For proper device setup and access to the full range of device features, full installation of the provided
software is required.
Following sections describe the software that is provided with your product:
Supported operating systems
●
Supported network systems (HP LaserJet P1500 network models only)
●
Device connections
●
Software for Windows
●
Software for Macintosh
●
ENWW 11
Supported operating systems
The device comes with software for the following operating systems:
®
Windows
●
Windows Millennium Edition (Me) (printer driver only)
●
Windows 2000
●
Windows Server 2003 (32-bit and 64-bit)
●
For more information about upgrading from Windows 2000 Server to Windows Server 2003; using
Windows Server 2003 Point and Print; or using Windows Server 2003 Terminal Services and
Printing, go to
Windows
●
Macintosh OS X V10.2.8, V10.3.9, and V10.4.3
●
Windows Vista (32-bit and 64-bit)
●
98 SE (printer driver only)
http://www.microsoft.com/.
®
XP (32-bit)
12 Chapter 3 Product software ENWW
Supported network systems (HP LaserJet P1500 network models only)
TCP/IP
●
ENWW Supported network systems (HP LaserJet P1500 network models only) 13
Device connections
USB connections
The product supports USB connections.
1. Insert the software installation CD into the computer CD-ROM drive.
NOTE: Do not connect the USB cable until prompted.
2. If the installation program does not start automatically, browse the CD contents and run the
SETUP.EXE file.
3. Follow the on-screen instructions for setting up your device and installing your software.
Network connections (HP LaserJet P1500 network models only)
The HP LaserJet P1500 network models can connect to networks through the HP internal networking
port.
Connect the device to the network
To connect a networking-equipped product to your network, you need the following items:
Functional wired TCP/IP network
●
CAT-5 Ethernet cable
●
To connect the device to your network
1. Connect the CAT-5 Ethernet cable to an available port on the Ethernet hub or router.
2. Connect the Ethernet cable to the Ethernet port on the back of the device.
3. Verify that one of the network lights (10 or 100) is illuminated on the network port located on the
back of the device.
4. Print a Configuration page: When the device is in the Ready state, press the Go button.
14 Chapter 3 Product software ENWW
NOTE: To resolve network connection problems, see Network-setup problem-solving on page 79.
Install the software for the network device
To use the device on the network, install the software on a computer that is connected to the network.
Software for Windows on page 16 or Software for Macintosh on page 18 for information about
See
installing the software.
ENWW Device connections 15
Software for Windows
Windows printer drivers
A printer driver is the software that provides access to printer features and provides the means for the
computer to communicate with the device.
Printer preferences (driver)
Printer preferences control the device. You can change the default settings, such as media size and
type, printing multiple pages on a single sheet of media (N-up printing), resolution, and watermarks. You
can access the printer preferences in the following ways:
Through the software application that you are using to print. This only changes the settings for the
●
current software application.
Through the Windows operating system. This changes the default settings for all future print jobs.
●
NOTE: Because many software applications use a different method of accessing the printer
properties, the following section describes the most common methods used in Windows 98 SE, Me,
2000, and Windows XP.
Printer properties online Help
The printer properties online Help, also called the driver Help, includes specific information about the
functions in the printer properties. This online Help guides you through the process of changing your
printer default settings. For some drivers, online Help provides context-sensitive help that describes the
options for the driver feature you are currently using.
To access the printer properties online Help
1. From the software application, click File, and then click Print.
2. Click Properties, and then click Help.
Print-setting priorities
There are two ways to change print settings for this device: in the software application or in the printer
driver. Changes made in the software application override settings changed in the printer driver. Within
a software application, changes made in the Page Setup dialog box override changes made in the
Print dialog box.
If more than one method is available to change a particular print setting, use the method that has the
highest priority.
Additional Windows driver types (HP LaserJet P1500 network models)
The HP LaserJet P1500 network models also feature an available PCL 5e printer driver. Use the
Microsoft Add Printer feature to install the driver.
Install the Windows printer software
To install printer software for Windows Server 2003 (print driver only), Windows 98SE, and Me (driver only)
See the operating system documentation for instructions on installing a printer driver.
16 Chapter 3 Product software ENWW
To install printer software for Windows 2000 and XP
Insert the software CD that came with the device into the computer CD-ROM drive. Follow the onscreen
installation instructions to install the printer software.
NOTE: If the Welcome screen does not open, click Start on the Windows taskbar, click Run, type Z:
\setup (where Z is your CD drive letter), and click OK.
Change printer-driver settings for Windows
To change the settings for all print
jobs until the software program is
closed
1. On the File menu in the software
program, click Print.
2. Select the driver, and then click
Properties or Preferences.
The steps can vary; this procedure is
most common.
To change the default settings for all
print jobs
1. Click Start, click Settings, and then
click Printers (Windows 2000) or
Printers and Faxes (Windows XP
Professional and Server 2003) or
Printers and Other Hardware
Devices (Windows XP Home).
For Windows Vista, click Start, click
Control Panel, and then click
Printer.
2. Right-click the driver icon, and then
select Printing Preferences.
To change the device configuration
settings
1. Click Start, click Settings, and then
click Printers (Windows 2000) or
Printers and Faxes (Windows XP
Professional and Server 2003) or
Printers and Other Hardware
Devices (Windows XP Home).
For Windows Vista, click Start, click
Control Panel, and then click
Printer.
2. Right-click the driver icon, and then
select Properties.
3. Click the Device Settings tab.
Embedded Web server (HP LaserJet P1500 network models only)
You can use the embedded Web server to configure the device, view status information, and obtain
problem-solving information.
Embedded Web server (HP LaserJet P1500 network models only) on page 43 for more
See
information.
ENWW Software for Windows 17
Software for Macintosh
Macintosh printer drivers
A printer driver is the software component that provides access to printer features and provides the
means for the computer to communicate with the device.
Install the Macintosh printer driver
This section explains how to install the printing system software for Macintosh OS X V10.2.8, V10.3.9,
and V10.4.3.
1. Insert the software CD into the CD-ROM drive and run the installer.
2. Double-click the CD icon on the desktop
3. Double-click the Installer icon.
4. Follow the instructions on the computer screen.
5. Print a test page or a page from any software program to make sure that the software is correctly
installed.
If installation fails, reinstall the software. If this fails, see the Known Issues and Workarounds section of
the Install Notes. The Install Notes are located on the software CD or at the support Web site (see
HP Customer Care on page 88 for the Web address).
Configure the Macintosh printer driver
Use one of the following methods to open the Macintosh printer driver from your computer:
Operating System To change the settings for all
Macintosh OS X
V10.2.8, V10.3.9
Macintosh OS X
V10.4.3
print jobs until the software
program is closed
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
To change the print job default
settings (for example, turn on
Print on Both Sides by default)
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
3. On the Presets pop-up
menu, click Save as and
type a name for the preset.
These settings are saved in the
Presets menu. To use the new
settings, you must select the
saved preset option every time
you open a program and print.
1. On the File menu, click
Print.
2. Change the settings that
you want on the various
pop-up menus.
To change the configuration
settings (for example, add a
tray or enable/disable manual
two-sided printing)
1. Open Printer Setup Utility
by selecting the hard drive,
clicking Applications,
clicking Utilities, then
double-clicking Printer
Setup Utility.
2. Click the print queue.
3. On the Printers menu, click
Show Info.
1. Open Printer Setup Utility
by selecting the hard drive,
clicking Applications,
clicking Utilities, then
double-clicking Printer
Setup Utility.
2. Click the print queue.
3. On the Printers menu, click
18 Chapter 3 Product software ENWW
Operating System To change the settings for all
print jobs until the software
program is closed
To change the print job default
settings (for example, turn on
Print on Both Sides by default)
To change the configuration
settings (for example, add a
tray or enable/disable manual
two-sided printing)
3. On the Presets pop-up
menu, click Save as and
type a name for the preset.
4. These settings are saved in
the Presets menu. To use
the new settings, you must
select the saved preset
option every time you open
a program and print.
Show Info.
ENWW Software for Macintosh 19
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