HP P0C57UT User manual

User Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Celeron, and Pentium are trademarks of Intel Corporation in the U.S. and other countries. AMD is a trademark of Advanced Micro Devices, Inc. SD Logo is a trademark of its proprietor. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2014

Document Part Number: 781075-001

Product notice

This user guide describes features that are common to most models. Some features may not be available on your computer.

This computer may require upgraded and/or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. Go to http://windows.microsoft.com/en-us/

windows7/get-know-windows-7 for details.

To access the latest user guide, go to

http://www.hp.com/support, and select your

country. Select Drivers & Downloads, and then follow the on-screen instructions.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a full refund subject to the refund policy of your seller.

For any further information or to request a full refund of the price of the computer, please contact your seller.

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place

the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Processor configuration setting (select models only)

IMPORTANT: Select computer models are configured with an Intel® Pentium® N35xx series or a Celeron®

N28xx/N29xx series processor and a Windows® operating system. If your computer is configured as described, do not change the processor configuration setting in msconfig.exe from 4 or 2 processors to 1 processor. If you do so, your computer will not restart. You will have to perform a factory reset to restore the

original settings.

vi Processor configuration setting (select models only)

Table of contents

1 Welcome ....................................................................................................................................................... 1

Finding information ............................................................................................................................................... 2

2 Getting to know your computer ...................................................................................................................... 4

Right ....................................................................................................................................................................... 4

Left ......................................................................................................................................................................... 6

Display ................................................................................................................................................................... 8

Top ......................................................................................................................................................................... 9

TouchPad ............................................................................................................................................. 9

Lights ................................................................................................................................................. 10

Buttons, speakers, and fingerprint reader (select models only) ..................................................... 11

Keys ................................................................................................................................................... 13

Bottom ................................................................................................................................................................. 14

Front ..................................................................................................................................................................... 15

3 Connecting to a network .............................................................................................................................. 17

Connecting to a wireless network ....................................................................................................................... 17

Using the wireless controls ............................................................................................................... 17

Turning wireless devices on or off ................................................................................. 17

Using HP Connection Manager (select models only) ..................................................... 18

Using the wireless button ............................................................................................... 18

Using operating system controls ................................................................................... 18

Sharing data and drives and accessing software ............................................................................. 18

Using a WLAN ..................................................................................................................................... 19

Using an Internet service provider ................................................................................. 19

Setting up a WLAN .......................................................................................................... 19

Configuring a wireless router ......................................................................................... 20

Protecting your WLAN ..................................................................................................... 20

Connecting to a WLAN ..................................................................................................... 20

Using HP Mobile Broadband (select models only) ............................................................................ 21

Using HP Mobile Connect (select models only) ................................................................................ 21

Inserting and removing a SIM (select models only) ......................................................................... 22

Using GPS (select models only) ........................................................................................................ 22

Using Bluetooth wireless devices ..................................................................................................... 23

Connecting to a wired network ........................................................................................................................... 23

Connecting to a local area network (LAN) ........................................................................................ 23

vii

4 Navigating using the keyboard, touch gestures and pointing devices .............................................................. 25

Using pointing devices ......................................................................................................................................... 25

Setting pointing device preferences ................................................................................................. 25

Using the pointing stick ..................................................................................................................... 25

Using the TouchPad and gestures .................................................................................................... 25

Turning the TouchPad off and on ................................................................................... 26

Tapping ........................................................................................................................... 26

Scrolling .......................................................................................................................... 27

2-finger pinch zoom ....................................................................................................... 27

2-finger click ................................................................................................................... 27

Rotating (select models only) ........................................................................................ 28

Flicking (select models only) .......................................................................................... 29

Using the keyboard .............................................................................................................................................. 29

Identifying the hot keys .................................................................................................................... 29

Using keypads ................................................................................................................................... 31

Using the embedded numeric keypad ............................................................................ 31

Turning the embedded numeric keypad on and off .................................... 32

Switching key functions on the embedded numeric keypad ....................... 32

Using an optional external numeric keypad .................................................................. 32

5 Multimedia ................................................................................................................................................. 33

Using the media activity controls ........................................................................................................................ 33

Audio .................................................................................................................................................................... 33

Connecting speakers ......................................................................................................................... 33

Adjusting the volume ........................................................................................................................ 33

Connecting headphones .................................................................................................................... 34

Connecting a microphone ................................................................................................................. 34

Connecting headphones and microphones ...................................................................................... 34

Checking audio functions on the computer ...................................................................................... 34

Webcam (select models only) ............................................................................................................................. 35

Touch to share (select models only) ................................................................................................................... 35

Start sharing ...................................................................................................................................... 35

Video .................................................................................................................................................................... 36

VGA .................................................................................................................................................... 37

DisplayPort (select models only) ...................................................................................................... 37

Discovering and connecting wired displays using MultiStream Transport ..................................... 38

Connect displays to computers with AMD graphics (with an optional hub) .................. 38

Connect displays to computers with Intel graphics (with an optional hub) .................. 39

Connect displays to computers with Intel graphics (with a built-in hub) ...................... 40

Discovering and connecting Miracast-compatible wireless displays (select models only) ............ 40

viii

6 Power management ..................................................................................................................................... 41

Shutting down the computer .............................................................................................................................. 41

Setting power options ......................................................................................................................................... 41

Using power-saving states ............................................................................................................... 41

Intel Rapid Start Technology (select models only) ........................................................ 42

Initiating and exiting Sleep ............................................................................................. 42

Initiating and exiting Hibernation ................................................................................... 42

Using the power meter and power settings ................................................................... 43

Setting password protection on wakeup ....................................................................... 43

Using battery power .......................................................................................................................... 43

Finding additional battery information .......................................................................... 43

Using Battery Check ........................................................................................................ 44

Displaying the remaining battery charge ....................................................................... 44

Maximizing battery discharge time ................................................................................ 44

Managing low battery levels .......................................................................................... 44

Identifying low battery levels ...................................................................... 44

Resolving a low battery level ....................................................................... 45

Inserting or removing the battery .................................................................................. 45

Inserting a battery ........................................................................................ 45

Removing a battery ...................................................................................... 46

Conserving battery power .............................................................................................. 47

Storing a user-replaceable battery (select models only) .............................................. 47

Disposing of a user-replaceable battery (select models only) ...................................... 48

Replacing a user-replaceable battery (select models only) .......................................... 48

Using external AC power ................................................................................................................... 48

Testing an AC adapter ..................................................................................................... 48

Switchable graphics/dual graphics (select models only) ................................................................. 49

Using switchable graphics (select models only) ............................................................ 49

Using dual graphics (select models only) ....................................................................... 50

7 External cards and devices ........................................................................................................................... 51

Using memory card readers (select models only) .............................................................................................. 51

Inserting a memory card ................................................................................................................... 51

Removing a memory card ................................................................................................................. 51

Using smart cards (select models only) .............................................................................................................. 52

Inserting a smart card ....................................................................................................................... 53

Removing a smart card ..................................................................................................................... 53

Using a USB device ............................................................................................................................................... 53

Connecting a USB device ................................................................................................................... 54

Removing a USB device ..................................................................................................................... 54

Using optional external devices .......................................................................................................................... 54

Using optional external drives .......................................................................................................... 55

Using the expansion port (select models only) ................................................................................ 55

8 Drives ......................................................................................................................................................... 56

Handling drives .................................................................................................................................................... 56

Using hard drives ................................................................................................................................................. 56

Intel Smart Response Technology (select models only) .................................................................. 56

Removing or replacing the service door ........................................................................................... 57

Removing the service door ............................................................................................. 57

Replacing the service door ............................................................................................. 58

Replacing or upgrading the hard drive ............................................................................................. 59

Removing the hard drive ................................................................................................ 59

Installing a hard drive ..................................................................................................... 60

Improving hard drive performance ................................................................................................... 61

Using Disk Defragmenter ............................................................................................... 61

Using Disk Cleanup ......................................................................................................... 62

Using HP 3D DriveGuard (select models only) .................................................................................. 62

Identifying HP 3D DriveGuard status .............................................................................. 62

9 Security ...................................................................................................................................................... 63

Protecting the computer ..................................................................................................................................... 63

Using passwords .................................................................................................................................................. 64

Setting passwords in Windows ......................................................................................................... 64

Setting passwords in Computer Setup ............................................................................................. 65

Managing a BIOS administrator password ....................................................................................... 65

Entering a BIOS administrator password ....................................................................... 66

Managing a Computer Setup DriveLock password ........................................................................... 66

Setting a DriveLock password ........................................................................................ 67

Entering a DriveLock password ...................................................................................... 68

Changing a DriveLock password ..................................................................................... 68

Removing DriveLock protection ..................................................................................... 68

Using Computer Setup Automatic DriveLock ................................................................................... 69

Entering an Automatic DriveLock password .................................................................. 69

Removing Automatic DriveLock protection ................................................................... 69

Using antivirus software ..................................................................................................................................... 70

Using firewall software ....................................................................................................................................... 70

Installing critical security updates ...................................................................................................................... 70

Using HP Client Security (select models only) .................................................................................................... 71

Installing an optional security cable ................................................................................................................... 71

Using the fingerprint reader (select models only) .............................................................................................. 71

Locating the fingerprint reader ........................................................................................................ 71

10 Maintenance ............................................................................................................................................. 73

Adding or replacing memory modules ................................................................................................................ 73

Cleaning your computer ...................................................................................................................................... 75

Cleaning procedures ......................................................................................................................... 76

Cleaning the display (All-in-Ones or Notebooks) ........................................................... 76

Cleaning the sides or cover ............................................................................................. 76

Cleaning the TouchPad, keyboard, or mouse ................................................................ 76

Updating programs and drivers .......................................................................................................................... 76

Using SoftPaq Download Manager ...................................................................................................................... 77

11 Backup and recovery .................................................................................................................................. 78

Creating recovery media and backups ................................................................................................................ 78

Guidelines .......................................................................................................................................... 78

Creating recovery media with HP Recovery Disc Creator ................................................................. 78

Creating recovery media ................................................................................................. 79

Backing up your information ............................................................................................................ 79

Performing a system recovery ............................................................................................................................ 80

Using the Windows recovery tools ................................................................................................... 80

Using f11 recovery tools (select models only) ................................................................................. 81

Using Windows 7 operating system media ...................................................................................... 81

12 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) .................................................... 83

Using Computer Setup ......................................................................................................................................... 83

Starting Computer Setup .................................................................................................................. 83

Navigating and selecting in Computer Setup ................................................................................... 83

Restoring factory settings in Computer Setup ................................................................................. 84

Updating the BIOS ............................................................................................................................. 85

Determining the BIOS version ........................................................................................ 85

Downloading a BIOS update ........................................................................................... 85

Using MultiBoot ................................................................................................................................................... 86

About the boot device order ............................................................................................................. 86

Choosing MultiBoot preferences ...................................................................................................... 86

Setting a new boot order in Computer Setup ................................................................. 86

Dynamically choosing a boot device using the f9 prompt ............................................. 87

Setting a MultiBoot Express prompt .............................................................................. 87

Entering MultiBoot Express preferences ....................................................................... 87

Using HP PC Hardware Diagnostics (UEFI) (select models only) ........................................................................ 88

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 88

13 Using HP Sure Start .................................................................................................................................... 90

Using HP Sure Start (select models only) ........................................................................................................... 90

14 Support ..................................................................................................................................................... 91

Contacting support .............................................................................................................................................. 91

Labels ................................................................................................................................................................... 92

15 Specifications ........................................................................................................................................... 93

Input power .......................................................................................................................................................... 93

Operating environment ....................................................................................................................................... 93

Appendix A Traveling with or shipping your computer ....................................................................................... 94

Appendix B Troubleshooting ........................................................................................................................... 95

Troubleshooting resources ................................................................................................................................. 95

Resolving issues .................................................................................................................................................. 95

The computer is unable to start up .................................................................................................. 95

The computer screen is blank ........................................................................................................... 95

Software is functioning abnormally ................................................................................................. 96

The computer is on but not responding ........................................................................................... 96

The computer is unusually warm ..................................................................................................... 96

An external device is not working ..................................................................................................... 96

The wireless network connection is not working ............................................................................. 96

A disc does not play ........................................................................................................................... 97

A movie is not visible on an external display .................................................................................... 97

The process of burning a disc does not begin, or it stops before completion ................................. 98

Appendix C Electrostatic discharge .................................................................................................................. 99

Index ........................................................................................................................................................... 100

xii

1 Welcome

After you set up and register the computer, we recommend the following steps to get the most out of your smart investment:

●

Connect to the Internet—Set up your wired or wireless network so that you can connect to the Internet. For more information, see Connecting to a network on page 17.

●

Update your antivirus software—Protect your computer from damage caused by viruses. The software is preinstalled on the computer. For more information, see Using antivirus software

on page 70.

●

Get to know your computer—Learn about your computer features. See Getting to know your computer

on page 4 and Navigating using the keyboard, touch gestures and pointing devices on page 25 for

additional information.

●

Find installed software—Access a list of the software preinstalled on the computer:

Select Start > All Programs. For details about using the software included with the computer, see the software manufacturer's instructions, which may be provided with the software or on the manufacturer's website.

●

Back up your hard drive by creating recovery discs or a recovery flash drive. See Backup and recovery

on page 78.

Finding information

You have already used Setup Instructions to turn on the computer and locate this guide. To locate resources that provide product details, how-to information, and more, use this table.

Resources For information about

Setup Instructions poster

Help and Support

To access Help and Support, select Start > Help and Support.

To access the latest user guide, go to http://www.hp.com/

support, and select your country. Select Drivers &

Downloads, and then follow the on-screen instructions.

Worldwide support

To get support in your language, go to

http://welcome.hp.com/country/us/en/ wwcontact_us.html.

HP website

To access the latest user guide, go to http://www.hp.com/

support, and select your country. Select Drivers &

Downloads, and then follow the on-screen instructions.

Safety & Comfort Guide

To access the user guides, select Start > Help and Support > User guides.

– or –

Go to http://www.hp.com/ergo.

●

How to set up the computer

●

Help to identify computer components

●

Operating system information

●

Software, driver, and BIOS updates

●

Troubleshooting tools

●

How to access support

●

Online chat with an HP technician

●

Support telephone numbers

●

HP service center locations

●

Support information

●

Ordering parts and finding additional help

●

Accessories available for the device

●

Proper workstation setup, posture, health, and work habits

●

Electrical and mechanical safety information

Regulatory, Safety, and Environmental Notices

To access the user guides, select Start > Help and Support > User guides.

Limited Warranty*

To access this guide, select Start > Help and Support > User guides > View Warranty Information.

– or –

Go to http://www.hp.com/go/orderdocuments.

*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from

http://www.hp.com/go/orderdocuments or write to:

●

North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA

●

Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

●

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.

●

Regulatory and safety information

●

Battery disposal information

Warranty information

2 Chapter 1 Welcome

Resources For information about

IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to http://www.hp.com/go/contactHP. For

worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.

Finding information 3

2 Getting to know your computer

Right

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Audio-out (headphone)/Audio-in (microphone)

jack

(2) DisplayPort Connects an optional digital display device, such as a high-

(3) Memory card reader Reads optional memory cards that store, manage, share, or

(4) USB 3.0 ports (2) Each USB 3.0 port connects an optional USB device, such as a

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.

WARNING! To reduce the risk of personal injury, adjust the

volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access the user guides, select

Start > Help and Support > User Guides.

NOTE: When a device is connected to the jack, the computer

speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

performance monitor or projector.

access information.

keyboard, mouse, external drive, printer, scanner or USB hub.

NOTE: For details about different types of USB ports, see

Using a USB device on page 53.

(5) RJ-45 (network) jack/lights Connects a network cable.

4 Chapter 2 Getting to know your computer

●

Green (left): The network is connected.

●

Amber (right): The network is showing activity.

Component Description

(6) Docking connector Connects an optional docking device.

(7) Power connector Connects an AC adapter.

Component Description

(1) Audio-out (headphone)/Audio-in (microphone)

jack

(2) DisplayPort Connects an optional digital display device, such as a high-

(3) USB 3.0 ports (2) Each USB 3.0 port connects an optional USB device, such as a

(4) Memory card reader Reads optional memory cards that store, manage, share, or

WARNING! To reduce the risk of personal injury, adjust the

volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices. To access the user guides, select

Start > Help and Support > User Guides.

NOTE: When a device is connected to the jack, the computer

speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

performance monitor or projector.

keyboard, mouse, external drive, printer, scanner or USB hub.

NOTE: For details about different types of USB ports, see

Using a USB device on page 53.

access information.

(5) RJ-45 (network) jack/lights Connects a network cable.

●

Green (left): The network is connected.

●

Amber (right): The network is showing activity.

(6) Docking connector Connects an optional docking device.

(7) Power connector Connects an AC adapter.

Right 5

Left

NOTE: Refer to the illustration that most closely matches your computer.

Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

(2) Vents Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3) External monitor port Connects an external VGA monitor or projector.

(4) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,

external drive, printer, scanner or USB hub. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.

NOTE: USB charging ports can also charge select models of

cell phones and MP3 players, even when the computer is off.

NOTE: For details about different types of USB ports, see

Using a USB device on page 53.

(5) USB 3.0 port Each USB 3.0 port connects an optional USB device, such as a

keyboard, mouse, external drive, printer, scanner or USB hub.

NOTE: For details about different types of USB ports, see

Using a USB device on page 53.

(6) Smart card reader (depending on the

configuration)

Supports optional smart cards.

6 Chapter 2 Getting to know your computer

Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

(2) Vents Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3) External monitor port Connects an external VGA monitor or projector.

(4) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse,

NOTE: USB charging ports can also charge select models of

cell phones and MP3 players, even when the computer is off.

NOTE: For details about different types of USB ports, see

Using a USB device on page 53.

(5) Smart card reader (depending on the

configuration)

Supports optional smart cards.

Left 7

Display

Component Description

(1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local

area networks (WLAN).

(2) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide

area networks (WWAN).

(3) Internal microphones Record sound.

(4) Webcam light On: The webcam is in use.

(5) Webcam Records video and captures photographs. Some models allow you to

video conference and chat online using streaming video.

For information on using the webcam, select Start > All Programs >

Communication and Chat > HP WebCam.

(6) Internal display switch Turns off the display or initiates Sleep if the display is closed while

the power is on.

NOTE: The display switch is not visible on the outside of the

computer.

*The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access the user guides, select Start > Help and Support > User Guides.

8 Chapter 2 Getting to know your computer

Top

TouchPad

Component Description

(1) Pointing stick (select models only) Moves the pointer and selects or activates items on the screen.

(2) Left pointing stick button (select models only) Functions like the left button on an external mouse.

(3) TouchPad on/off button Turns the TouchPad on and off.

(4) TouchPad zone Moves the pointer and selects or activates items on the screen.

NOTE: The TouchPad also supports edge-swipe gestures. For

more information, see Edge swipes (select models only) on page 34.

(5) Left TouchPad button Functions like the left button on an external mouse.

(6) Right pointing stick button (select models only) Functions like the right button on an external mouse.

(7) Right TouchPad button Functions like the right button on an external mouse.

Top 9

Lights

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) Power light

(2) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.

(3) TouchPad light

(4) Microphone mute light

(5) Num lock light On: Num lock is on.

(6) Wireless light On: An integrated wireless device, such as a wireless local area

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components.

●

Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.

NOTE: For select models, the Intel® Rapid Start Technology

feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see Using power-saving states on page 41.

●

On: The TouchPad is off.

●

Off: The TouchPad is on.

●

Amber: microphone sound is off.

●

Off: microphone sound is on.

network (WLAN) device and/or a Bluetooth® device, is on.

10 Chapter 2 Getting to know your computer

Component Description

NOTE: On some models, the wireless light is amber when all

wireless devices are off.

(7) Mute light

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

Buttons, speakers, and fingerprint reader (select models only)

Component Description

(1) Power button

●

When the computer is off, press the button to turn on the computer.

●

When the computer is on, press the button briefly to initiate Sleep.

●

When the computer is in the Sleep state, press the button briefly to exit Sleep.

●

When the computer is in Hibernation, press the button briefly to exit Hibernation.

CAUTION: Pressing and holding down the power button will

result in the loss of unsaved information.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

NOTE: For select models, the Intel® Rapid Start Technology

feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see Using power-saving states on page 41.

Top 11

Component Description

To learn more about your power settings: Select Start > Control Panel > System and Security > Power Options.

(2) Speakers (2) Produce sound.

(3) Wireless button Turns the wireless feature on or off but does not establish a

wireless connection.

(4) Volume mute button Mutes and restores speaker sound.

(5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password

logon.

12 Chapter 2 Getting to know your computer

Keys

Component Description

(1) esc key Displays system information when pressed in combination with

the fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with a function key, the num lk key, the esc key, or the b key.

(3) Windows button Displays the Windows Start menu.

(4) Function keys Execute frequently used system functions when pressed in

combination with the fn key.

(5) Embedded numeric keypad When the keypad is turned on, it can be used like an external

numeric keypad.

Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key.

(6) num lk key Turns the embedded numeric keypad on and off when pressed

in combination with the fn key.

Alternates between the navigational and numeric functions on the integrated numeric keypad.

Top 13

Bottom

Component Description

(1) Service door Provides access to the hard drive bay, the wireless LAN

(WLAN) module slot, the WWAN module slot, and the memory module slots.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support. To access Help and Support, select Start > Help and Support.

(2) Service door release latch Releases the service door on the computer.

(3) Service door release lock Locks the service door.

(4) Vents (2) Enable airflow to cool internal components.

14 Chapter 2 Getting to know your computer

Front

Component Description

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(5) SIM slot (select models only) Supports a wireless subscriber identity module (SIM). The

SIM slot is located inside the battery bay.

Component Description

(1) On: An integrated wireless device, such as a wireless local

area network (WLAN) device and/or a Bluetooth® device, is on.

(2) Power light

(3)

NOTE: On some models, the wireless light is amber when

all wireless devices are off.

●

On: The computer is on.

●

Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display and other unneeded components.

●

Off: The computer is off or in Hibernation. Hibernation is a power-saving state that uses the least amount of power.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity. For more information, see Using power-saving

states on page 41.

●

White: The computer is connected to external power and the battery is charged from 90 to 99 percent.

●

Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent.

●

Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

●

Off: The battery is fully charged.

(4) Hard drive light

●

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard drive.

Front 15

Component Description

NOTE: For more information about HP 3D DriveGuard,

see Using HP 3D DriveGuard (select models only)

on page 62.

16 Chapter 2 Getting to know your computer

3 Connecting to a network

Your computer can travel with you wherever you go. But even at home, you can explore the globe and access information from millions of websites using your computer and a wired or wireless network connection. This chapter will help you get connected to that world.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

●

Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities. In a WLAN, the mobile wireless device in your computer communicates with a wireless router or a wireless access point.

●

HP Mobile Broadband Module (select models only)—A wireless wide area network (WWAN) device that gives you wireless connectivity over a much larger area. Mobile network operators install base stations (similar to cell phone towers) throughout large geographic areas, effectively providing coverage across entire states, regions, or even countries.

●

Bluetooth device—Creates a personal area network (PAN) to connect to other Bluetooth-enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a PAN, each device communicates directly with other devices, and devices must be relatively close together—typically within 10 meters (approximately 33 feet) of each other.

For more information about wireless technology, see the information and website links provided in Help and Support. To access Help and Support, select Start > Help and Support.

Using the wireless controls

You can control the wireless devices in your computer using these features:

●

Wireless button, wireless switch, or wireless key (referred to in this chapter as the wireless button)

●

Operating system controls

Turning wireless devices on or off

You can use the wireless button or HP Connection Manager (select models only) to turn on and turn off wireless devices.

NOTE: A computer may have a wireless button, a wireless switch, or a wireless key on the keyboard. The

term wireless button is used throughout this guide to refer to all types of wireless controls.

To turn off wireless devices using HP Connection Manager:

▲

Right-click the HP Connection Manager icon in the notification area, at the far right of the taskbar, and then click the power button next to the desired device.

-or-

Select Start > All Programs > Productivity and Tools > HP Connection Manager, and then click the power button next to the desired device.

Connecting to a wireless network 17

Using HP Connection Manager (select models only)

HP Connection Manager provides a central location for managing your wireless devices, an interface for connecting to the Internet using HP Mobile Broadband, and an interface for sending and receiving SMS (text) messages. HP Connection Manager allows you to manage the following devices:

●

Wireless local area network (WLAN)/Wi-Fi

●

Wireless wide area network (WWAN)/HP Mobile Broadband

●

Bluetooth

HP Connection Manager provides information and notifications on connection status, power status, SIM details, and SMS messages. Status information and notifications are provided in the notification area, at the far right of the taskbar.

To open HP Connection Manager:

▲

Click the HP Connection Manager icon in the taskbar.

-or-

Select Start > All Programs > Productivity and Tools > HP Connection Manager.

For more information, see the HP Connection Manager software Help.

Using the wireless button

The computer has a wireless button, one or more wireless devices, and one or two wireless lights, depending on the model. All of the wireless devices on your computer are enabled at the factory, so the wireless light is on (white) when you turn on the computer.

The wireless light indicates the overall power state of your wireless devices, not the status of individual devices. If the wireless light is white, at least one wireless device is on. If the wireless light is off, all wireless devices are off.

NOTE: On some models, the wireless light is amber when all wireless devices are off.

Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously.

Using operating system controls

The Network and Sharing Center allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems.

To use operating system controls:

▲

Select Start > Control Panel > Network and Internet > Network and Sharing Center.

For more information, access Help and Support by selecting Start > Help and Support.

Sharing data and drives and accessing software

When your computer is part of a network, you are not limited to using only the information that is stored in your computer. Network computers can exchange software and data with each other.

NOTE: When a disc like a DVD movie or game is copy-protected, it cannot be shared.

To share on the same network:

18 Chapter 3 Connecting to a network

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