This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 869840-008
Published: July 2019
Edition: 8
Copyright 2018-2019 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
Acknowledgments
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Acronyms and abbreviations.............................................................182
6
Component identification
Front panel components
8 SFF
ItemDescription
1Serial label pull tab
2Display port (optional)
3Optical drive (optional)
4USB 2.0 port (optional)
5USB 3.0 port
6iLO Service Port
The operating system does not recognize this port as a
USB port.
7SAS/SATA drive bays
4 LFF
ItemDescription
1Optical drive blank (optional)
2Serial label pull tab
3Display port (optional)
4USB 2.0 port (optional)
Table Continued
Component identification7
ItemDescription
5iLO Service Port
The operating system does not recognize this port as a
USB port.
6USB 3.0 port
7SAS/SATA drive bays
10 SFF NVMe/SAS Combo
ItemDescription
1Serial label pull tab
2Systems Insight Display (optional)
3USB 3.0 port
4SAS/SATA/NVMe drive bays
When the 10 SFF NVMe/SAS backplane option is installed,
NVMe drives must be installed in bays 9 and 10. The other
bays support a mix of NVMe and SAS drives.
8Component identification
Front panel LEDs and buttons
8 SFF/10 SFF
ItemDescriptionStatus
1UID button/LED
1
Solid blue = Activated
2Power On/Standby button and
system power LED
3Health LED
1
4NIC status LED
1
1
Flashing blue:
•1 Hz = Remote management or firmware upgrade in
progress
•4 Hz = iLO manual reboot sequence initiated
•8 Hz = iLO manual reboot sequence in progress
Off = Deactivated
Solid green = System on
Flashing green = Performing power on sequence
Solid amber = System in standby
Off = No power present
2
Solid green = Normal
Flashing green = iLO is rebooting.
Flashing amber = System degraded
Flashing red = System critical
3
Solid green = Link to network
Flashing green = Network active
Off = No network activity
Component identification9
1
When all four LEDs described in this table flash simultaneously, a power fault has occurred.
2
Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
3
If the health LED indicates a degraded or critical state, review the system IML or use iLO to review the system health
status.
4 LFF
ItemDescriptionStatus
1UID button/LED
1
Solid blue = Activated.
Flashing blue:
•1 Hz = Remote management or firmware upgrade in
progress.
•4 Hz = iLO manual reboot sequence initiated.
•8 Hz = iLO manual reboot sequence in progress.
Off = Deactivated.
2NIC status LED
1
Solid green = Link to network.
Flashing green = Network active.
Off = No network activity.
Table Continued
10Component identification
ItemDescriptionStatus
3Health LED
1
Solid green = Normal.
Flashing green = iLO is rebooting.
Flashing amber = System degraded.
Flashing red = System critical.
4Power On/Standby button and
system power LED
1
Solid green = System on.
Flashing green = Performing power on sequence.
Solid amber = System in standby.
Off = No power present.
1
When all four LEDs described in this table flash simultaneously, a power fault has occurred.
2
To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs,
and reference the server troubleshooting guide.
3
Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
UID button functionality
The UID button can be used to display the Server Health Summary when the server will not power on.
For more information, see the latest HPE iLO 5 User Guide on the Hewlett Packard Enterprise website.
Front panel LED power fault codes
The following table provides a list of power fault codes, and the subsystems that are affected. Not all
power faults are used by all servers.
2
3
SubsystemLED behavior
System board1 flash
Processor2 flashes
Memory3 flashes
Riser board PCIe slots4 flashes
FlexibleLOM5 flashes
Removable HPE Smart Array SR Gen10 controller6 flashes
System board PCIe slots7 flashes
Power backplane or storage backplane8 flashes
Power supply9 flashes
Systems Insight Display LEDs
The Systems Insight Display LEDs represent the system board layout. The display enables diagnosis with
the access panel installed.
Component identification11
DescriptionStatus
Processor LEDs
DIMM LEDs
Fan LEDs
NIC LEDs
1
Power supply LEDs
Off = Normal
Amber = Failed processor
Off = Normal
Amber = Failed DIMM or configuration issue
Off = Normal
Amber = Failed fan or missing fan
Off = No link to network
Solid green = Network link
Flashing green = Network link with activity
If power is off, the front panel LED is not active. For
status, see Rear panel LEDs on page 15.
Off = Normal
Solid amber = Power subsystem degraded, power
supply failure, or input power lost.
PCI riser LED
Over temp LED
12Component identification
Off = Normal
Amber = Incorrectly installed PCI riser cage
Off = Normal
Amber = High system temperature detected
Table Continued
DescriptionStatus
Amp Status LED
Power cap LED
1
For Networking Choice (NC) server models, the embedded NIC ports are not equipped on the server. Therefore, the
NIC LEDs on the Systems Insight Display will flash based on the FlexibleLOM network port activity. In the case of a
dual-port FlexibleLOM, only NIC LED 1 and 2 will illuminate to correspond with the activity of the respective network
ports.
When the health LED on the front panel illuminates either amber or red, the server is experiencing a
health event. For more information on the combination of these LEDs, see Systems Insight Displaycombined LED descriptions on page 13).
Off = AMP modes disabled
Solid green = AMP mode enabled
Solid amber = Failover
Flashing amber = Invalid configuration
Off = System is in standby, or no cap is set.
Solid green = Power cap applied
Systems Insight Display combined LED descriptions
The combined illumination of the following LEDs indicates a system condition:
•Systems Insight Display LEDs
•System power LED
•Health LED
Systems Insight Display
LED and color
Processor (amber)RedAmberOne or more of the following
Processor (amber)AmberGreenProcessor in socket X is in a pre-
DIMM (amber)RedGreenOne or more DIMMs have failed.
Health
LED
System
power LED
Status
conditions may exist:
•Processor in socket X has failed.
•Processor X is not installed in the
socket.
•Processor X is unsupported.
•ROM detects a failed processor
during POST.
failure condition.
DIMM (amber)AmberGreenDIMM in slot X is in a pre-failure
condition.
Table Continued
Component identification13
Systems Insight Display
LED and color
Over temp (amber)AmberGreenThe Health Driver has detected a
Over temp (amber)RedAmberThe server has detected a hardware
PCI riser (amber)RedGreenThe PCI riser cage is not seated
Fan (amber)AmberGreenOne fan has failed or has been
Fan (amber)RedGreenTwo or more fans have failed or been
Power supply (amber)RedAmberOne or more of the following
Health
LED
System
power LED
Status
cautionary temperature level.
critical temperature level.
properly.
removed.
removed.
conditions may exist:
•Only one power supply is installed
and that power supply is in
standby.
•Power supply fault
•System board fault
Power supply (amber)AmberGreenOne or more of the following
conditions may exist:
•Redundant power supply is
installed and only one power
supply is functional.
•AC power cord is not plugged into
redundant power supply.
•Redundant power supply fault
•Power supply mismatch at POST
or power supply mismatch through
hot-plug addition
Power cap (off)—AmberStandby
Power cap (green)—Flashing
green
Power cap (green)—GreenPower is available.
Power cap (flashing amber)—AmberPower is not available.
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required.
Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing each
DIMM in a bank with a known working DIMM.
Waiting for power
14Component identification
Rear panel components
ItemDescription
1Slot 1 PCIe3
2Slot 2 PCIe3
3Slot 3 PCIe3 (optional - requires second processor)
4Power supply 2 (PS2)
5Power supply 1 (PS1)
6Video port
7NIC ports (if equipped)
8iLO Management Port
9Serial port (optional)
10USB 3.0 ports
11FlexibleLOM (optional)
Rear panel LEDs
Component identification15
ItemDescriptionStatus
1UID LEDSolid blue = Identification is activated.
Flashing blue = System is being
managed remotely.
Off = Identification is deactivated.
2RiLO 5/standard
NIC activity LED
2LiLO 5/standard
NIC link LED
3Power supply 2
LED
4Power supply 1
LED
Solid green = Activity exists.
Flashing green = Activity exists.
Off = No activity exists.
Solid green = Link exists.
Off = No link exists.
Solid green = Normal
Off = One or more of the following
conditions exists:
•AC power unavailable
•Power supply failed
•Power supply in standby mode
•Power supply exceeded current
limit.
Solid green = Normal
Off = One or more of the following
conditions exists:
•AC power unavailable
•Power supply failed
•Power supply in standby mode
•Power supply exceeded current
limit.
16Component identification
System board components
ItemDescription
1FlexibleLOM connector
2Primary (processor 1) PCIe riser connector
3System maintenance switch
4Front display port/USB 2.0 connector
5x4 SATA port 1
6x4 SATA port 2
7x2 SATA port 3
8x1 SATA port 4
9Front power/USB 3.0 connector
10Optical/SATA port 5
11Energy pack connector
12Micro SD card slot
13Chassis Intrusion Detection connector
14Drive backplane power connector
15Dual internal USB 3.0 connector
16Type-a SmartArray connector
17Secondary (processor 2) PCIe riser connector
18System battery
19TPM connector (optional)
20Serial port connector (optional)
Component identification17
System maintenance switch descriptions
PositionDefaultFunction
1
S1
S2OffReserved
S3OffReserved
S4OffReserved
1
S5
Off
Off
Off = iLO security is enabled.
On = iLO security is disabled.
Off = Power-on password is enabled.
On = Power-on password is disabled.
S61, 2,
3
Off
S7OffReserved
S8—Reserved
S9—Reserved
S10—Reserved
S11—Reserved
S12—Reserved
1
To access the redundant ROM, set S1, S5, and S6 to On.
2
When the system maintenance switch position 6 is set to the On position, the system is prepared to restore all
configuration settings to their manufacturing defaults.
3
When the system maintenance switch position 6 is set to the On position and Secure Boot is enabled, some
configurations cannot be restored. For more information, see Secure Boot on page 159.
NMI functionality
An NMI crash dump enables administrators to create crash dump files when a system is hung and not
responding to traditional debugging methods.
Off = No function
On = Restore default manufacturing settings
An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging
operating systems, device drivers, and applications. Many crashes freeze a system, and the only
available action for administrators is to cycle the system power. Resetting the system erases any
information that could support problem analysis, but the NMI feature preserves that information by
performing a memory dump before a hard reset.
To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can use the
iLO Virtual NMI feature.
DIMM slot locations
DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use
the letter assignments for population guidelines.
18Component identification
DIMM label identification
To determine DIMM characteristics, see the label attached to the DIMM. The information in this section
helps you to use the label to locate specific information about the DIMM.
ItemDescriptionExample
1Capacity
2Rank
8 GB
16 GB
32 GB
64 GB
128 GB
1R = Single rank
2R = Dual rank
4R = Quad rank
8R = Octal rank
Table Continued
Component identification19
ItemDescriptionExample
3Data width on DRAM
4Memory generation
5Maximum memory speed
6CAS latency
x4 = 4-bit
x8 = 8-bit
x16 = 16-bit
PC4 = DDR4
2133 MT/s
2400 MT/s
2666 MT/s
2933 MT/s
P = CAS 15-15-15
T = CAS 17-17-17
U = CAS 20-18-18
V = CAS 19-19-19 (for RDIMM, LRDIMM)
V = CAS 22-19-19 (for 3DS TSV LRDIMM)
7DIMM type
For more information about product features, specifications, options, configurations, and compatibility, see
the HPE DDR4 SmartMemory QuickSpecs on the Hewlett Packard Enterprise website (http://
www.hpe.com/support/DDR4SmartMemoryQS).
NVDIMM identification
NVDIMM boards are blue instead of green. This change to the color makes it easier to distinguish
NVDIMMs from DIMMs.
To determine NVDIMM characteristics, see the full product description as shown in the following example:
Y = CAS 21-21-21 (for RDIMM, LRDIMM)
Y = CAS 24-21-21 (for 3DS TSV LRDIMM)
R = RDIMM (registered)
L = LRDIMM (load reduced)
E = Unbuffered ECC (UDIMM)
20Component identification
ItemDescriptionDefinition
1Capacity16 GiB
2Rank1R (Single rank)
3Data width per DRAM chip x4 (4 bit)
4Memory typeNN4=DDR4 NVDIMM-N
5Maximum memory speed2667 MT/s
6Speed gradeV (latency 19-19-19)
7DIMM typeRDIMM (registered)
8Other—
For more information about NVDIMMs, see the product QuickSpecs on the Hewlett Packard Enterprise
website (http://www.hpe.com/info/qs).
NVDIMM 2D Data Matrix barcode
The 2D Data Matrix barcode is on the right side of the NVDIMM label and can be scanned by a cell phone
or other device.
When scanned, the following information from the label can be copied to your cell phone or device:
on (12V rail) and the NVDIMM-N is active
(backup and restore).
NVDIMM Function LED patterns
For the purpose of this table, the NVDIMM-N LED operates as follows:
•Solid indicates that the LED remains in the on state.
•Flashing indicates that the LED is on for 2 seconds and off for 1 second.
•Fast-flashing indicates that the LED is on for 300 ms and off for 300 ms.
StateDefinitionNVDIMM-N Function LED
NVDIMM-N Function
(green)
OnOff
OnOn
OffOff
OnFlashing
LED (blue)
0The restore operation is in progress.Flashing
1The restore operation is successful.Solid or On
2Erase is in progress.Flashing
3The erase operation is successful.Solid or On
4The NVDIMM-N is armed, and the NVDIMM-N is in
normal operation.
22Component identification
Solid or On
Table Continued
StateDefinitionNVDIMM-N Function LED
5The save operation is in progress.Flashing
6The NVDIMM-N finished saving and battery is still
turned on (12 V still powered).
7The NVDIMM-N has an internal error or a firmware
update is in progress. For more information about an
NVDIMM-N internal error, see the IML.
HPE Persistent Memory module label identification
Solid or On
Fast-flashing
ItemDescriptionExample
1Unique ID number8089-A2-1802-1234567
2Model numberNMA1XBD512G2S
3Capacity
4DataMatrix bar codeIncludes part number and serial number
For more information about product features, specifications, options, configurations, and compatibility, see
the product QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/support/
persistentmemoryQS).
Device numbers
8 SFF device bay numbering
128 GB
256 GB
512 GB
Component identification23
8 SFF + 2 SFF device bay numbering
ItemDescription
1Box 1, bays 1-8
2Box 2, bays 1 and 2
4 LFF device bay numbering
10 SFF NVMe/SAS backplane option device bay numbering
When the 10 SFF NVMe/SAS backplane option is installed, NVMe drives must be installed in bays 9 and
10.The other bays support a mix of NVMe and SAS drives.
Optional rear device bay numbering
The optional rear device bay supports either 1 SFF drive in a SmartDrive carrier, or 2 uFF M.2 drives in
an HPE Smart Carrier M.2 (SCM).
When the HPE SFF Flash Adapter is installed, the uFF drives are recognized as 1 and 101.
24Component identification
Hot-plug drive LED definitions
ItemLEDStatusDefinition
1LocateSolid blueThe drive is being identified by a host
Flashing blueThe drive carrier firmware is being updated or
2Activity ringRotating greenDrive activity.
OffNo drive activity.
3Do not removeSolid whiteDo not remove the drive. Removing the drive
application.
requires an update.
causes one or more of the logical drives to fail.
OffRemoving the drive does not cause a logical
drive to fail.
4Drive statusSolid greenThe drive is a member of one or more logical
drives.
Flashing green
Flashing amber/
green
Flashing amberThe drive is not configured and predicts the
Solid amberThe drive has failed.
The drive is doing one of the following:
•Rebuilding
•Performing a RAID migration
•Performing a strip size migration
•Performing a capacity expansion
•Performing a logical drive extension
•Erasing
•Spare part activation
The drive is a member of one or more logical
drives and predicts the drive will fail.
drive will fail.
OffThe drive is not configured by a RAID
controller or a spare drive.
Component identification25
NVMe SSD LED definitions
The NVMe SSD is a PCIe bus device. A device attached to a PCIe bus cannot be removed without
allowing the device and bus to complete and cease the signal/traffic flow.
CAUTION: Do not remove an NVMe SSD from the drive bay while the Do not remove LED is
flashing. The Do not remove LED flashes to indicate that the device is still in use. Removing the
NVMe SSD before the device has completed and ceased signal/traffic flow can cause loss of data.
ItemLEDStatusDefinition
1LocateSolid blueThe drive is being identified by a host application.
Flashing blueThe drive carrier firmware is being updated or requires an update.
2Activity
ring
OffNo drive activity
3Drive
status
Flashing green
Flashing amber/
Flashing amber The drive is not configured and predicts the drive will fail.
Solid amberThe drive has failed.
Rotating greenDrive activity
Solid greenThe drive is a member of one or more logical drives.
The drive is doing one of the following:
•Rebuilding
•Performing a RAID migration
•Performing a stripe size migration
•Performing a capacity expansion
•Performing a logical drive extension
•Erasing
The drive is a member of one or more logical drives and predicts the
green
drive will fail.
OffThe drive is not configured by a RAID controller.
4Do not
remove
26Component identification
Solid whiteDo not remove the drive. The drive must be ejected from the PCIe bus
prior to removal.
Table Continued
ItemLEDStatusDefinition
Flashing whiteThe drive ejection request is pending.
OffThe drive has been ejected.
5PowerSolid greenDo not remove the drive. The drive must be ejected from the PCIe bus
prior to removal.
Flashing greenThe drive ejection request is pending.
OffThe drive has been ejected.
uFF drive components and LEDs
ItemDescriptionStatus
1Locate•Off—Normal
•Solid blue—The drive is being identified by a host
application
•Flashing blue—The drive firmware is being updated
or requires an update
2uFF drive ejection latchRemoves the uFF drive when released
3Do not remove LED•Off—OK to remove the drive. Removing the drive
does not cause a logical drive to fail.
•Solid white—Do not remove the drive. Removing
the drive causes one or more of the logical drives to
fail.
Table Continued
Component identification27
ItemDescriptionStatus
4Drive status LED• Off—The drive is not configured by a RAID
controller
•Solid green—The drive is a member of one or more
logical drives
•Flashing green (4 Hz)—The drive is operating
normally and has activity
•Flashing green (1 Hz)—The drive is rebuilding or
performing a RAID migration, stripe size migration,
capacity expansion, logical drive extension, or is
erasing
•Flashing amber/green (1 Hz)—The drive is a
member of one or more logical drives that predicts
the drive will fail
•Solid amber—The drive has failed
•Flashing amber (1 Hz)—The drive is not configured
and predicts the drive will fail
5Adapter ejection release latch
and handle
Hot-plug fans
CAUTION: To avoid damage to server components, fan blanks must be installed in fan bays 1 and
2 in a single-processor configuration.
CAUTION: To avoid damage to the equipment, do not operate the server for extended periods of
time if the server does not have the optimal number of fans installed. Although the server might
boot, Hewlett Packard Enterprise does not recommend operating the server without the required
fans installed and operating.
The valid fan configurations are listed in the following tables.
One-processor configuration
Fan bay 1Fan bay 2Fan bay 3Fan bay 4Fan bay 5Fan bay 6Fan bay 7
Fan blankFan blankFanFanFanFanFan
Two-processor configuration
Fan bay 1Fan bay 2Fan bay 3Fan bay 4Fan bay 5Fan bay 6Fan bay 7
Removes the SFF flash adapter when released
FanFanFanFanFanFanFan
28Component identification
The loss of a single fan rotor (one standard fan) causes loss of redundancy. The loss of two fan rotors
(two standard fans or one high-performance fan) causes the server to initiate a shutdown.
The high-performance fans are used for 8 SFF +2 SFF NVMe and 10 SFF drive configurations when
NVMe drives are installed in the server. They are also required for ASHRAE-compliant configurations. For
more information on ASHRAE-compliant configurations, see the Hewlett Packard Enterprise website
http://www.hpe.com/servers/ASHRAE.
The server supports variable fan speeds. The fans operate at minimum speed until a temperature change
requires a fan speed increase to cool the server. The server shuts down during the following temperaturerelated scenarios:
•At POST and in the OS, iLO performs an orderly shutdown if a cautionary temperature level is
detected. If the server hardware detects a critical temperature level before an orderly shutdown
occurs, the server performs an immediate shutdown.
•When the Thermal Shutdown feature is disabled in the BIOS/Platform Configuration (RBSU), iLO does
not perform an orderly shutdown when a cautionary temperature level is detected. Disabling this
feature does not disable the server hardware from performing an immediate shutdown when a critical
temperature level is detected.
CAUTION: A thermal event can damage server components when the Thermal Shutdown
feature is disabled in the BIOS/Platform Configuration (RBSU).
Blinking amber4 Hz blinking amber indicates a problem with the
Solid greenA valid logical (data activity) link exists with no
Blinking greenA valid logical link exists with active traffic.
1
2-port adapter LEDs are shown. The 1-port adapters have only a single LED.
1
Description
physical link.
active traffic.
Component identification31
Operations
Power up the server
To power up the server, use one of the following methods:
•Press the Power On/Standby button.
•Use the virtual power button through iLO.
Power down the server
Before powering down the server for any upgrade or maintenance procedures, perform a backup of
critical server data and programs.
IMPORTANT: When the server is in standby mode, auxiliary power is still being provided to the
system.
To power down the server, use one of the following methods:
•Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the server enters
standby mode.
•Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter
standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS.
If an application stops responding, you can use this method to force a shutdown.
•Use a virtual power button selection through iLO .
This method initiates a controlled remote shutdown of applications and the OS before the server
enters standby mode.
Before proceeding, verify that the server is in standby mode by observing that the system power LED is
amber.
Extend the server from the rack
NOTE: If the optional cable management arm option is installed, you can extend the server without
powering down the server or disconnecting peripheral cables and power cords. These steps are only
necessary with the standard cable management solution.
Procedure
1. Power down the server (Power down the server on page 32).
2. Disconnect all peripheral cables and power cords.
3. Loosen the front panel thumbscrews.
4. Extend the server on the rack rails until the server rail-release latches engage.
32 Operations
WARNING: To reduce the risk of personal injury or equipment damage, be sure that the rack is
adequately stabilized before extending a component from the rack.
WARNING: To reduce the risk of personal injury, be careful when pressing the server rail-release
latches and sliding the server into the rack. The sliding rails could pinch your fingers.
5. After performing the installation or maintenance procedure, slide the server into the rack:
a. Slide the server fully into the rack.
b. Secure the server by tightening the thumbscrews.
6. Connect the peripheral cables and power cords.
Remove the server from the rack
To remove the server from a Hewlett Packard Enterprise, Compaq-branded, Telco, or third-party rack:
Procedure
1. Power down the server (Power down the server on page 32).
2. Extend the server from the rack (Extend the server from the rack on page 32).
3. Disconnect the cabling and remove the server from the rack. For more information, see the
documentation that ships with the rack mounting option.
4. Place the server on a sturdy, level surface.
Remove the access panel
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to
thermal damage.
To remove the component:
Procedure
1. Power down the server (Power down the server on page 32).
2. Extend the server from the rack (Extend the server from the rack on page 32).
3. Open or unlock the locking latch, slide the access panel to the rear of the chassis, and remove the
access panel.
Install the access panel
Procedure
1. Place the access panel on top of the server with the latch open.
Operations33
Allow the panel to extend past the rear of the server approximately 1.25 cm (0.5 in).
2. Push down on the latch.
The access panel slides to a closed position.
3. Tighten the security screw on the latch, if needed.
Remove the hot-plug fan
Procedure
1. Observe the following alert:
IMPORTANT: After removing a high-performance (dual-rotor) fan, install or replace the fan within
60 seconds. Otherwise, the server will shut down gracefully.
2. Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
3. Remove the access panel (Remove the access panel on page 33).
4. Remove the fan.
34Operations
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can
lead to thermal damage.
IMPORTANT: For optimum cooling, install fans in all primary fan locations.
To replace the component, reverse the removal procedure.
Remove the primary PCI riser cage
CAUTION: To prevent damage to the server or expansion boards, power down the server and
remove all AC power cords before removing or installing the PCI riser cage.
Procedure
1. Back up all server data.
2. Power down the server (Power down the server on page 32).
3. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4. Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
5. Remove the access panel (Remove the access panel on page 33).
6. Remove the PCI riser cage.
Operations35
Install the primary PCI riser cage
Procedure
1. Install the PCI riser cage.
2. Install the access panel (Install the access panel on page 33).
3. Install the server into the rack (Installing the server into the rack on page 46).
4. Connect each power cord to the server.
5. Connect each power cord to the power source.
6. Power up the server (Power up the server on page 32).
36Operations
Remove the secondary PCI riser cage
Procedure
1.Observe the following alert:
CAUTION: To prevent damage to the server or expansion boards, power down the server and
remove all AC power cords before removing or installing the PCI riser cage.
2.Back up all server data.
3.Power down the server (Power down the server on page 32).
4.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
5.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
6.Remove the access panel (Remove the access panel on page 33).
7.If needed, remove the primary PCI riser cage (Remove the primary PCI riser cage on page 35).
8.Disconnect any cables connected to the PCI riser cage.
9.Remove any expansion boards installed in the PCI riser cage.
10. Remove the PCI riser cage.
Operations37
Install the secondary PCI riser cage
Procedure
1. Install the PCI riser cage.
2. If needed, install expansion boards (Installing an expansion board in the secondary riser cage on
page 96).
3. Install the access panel (Install the access panel on page 33).
4. Install the server into the rack (Installing the server into the rack on page 46).
5. Connect each power cord to the server.
6. Connect each power cord to the power source.
7. Power up the server (Power up the server on page 32).
38Operations
Remove the 8 SFF drive backplane
Procedure
1. Back up all server data.
2. Power down the server (Power down the server on page 32).
3. Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4. Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
5. Remove the access panel (Remove the access panel on page 33).
6. Remove all drives (Removing a hot-plug SAS or SATA hard drive on page 63).
7. Disconnect and remove all cables connected to the drive backplane.
8. Remove the 8 SFF SAS/SATA drive backplane.
Release the cable management arm
Release the cable management arm and then swing the arm away from the rack.
Operations39
40Operations
Setup
Optional service
Delivered by experienced, certified engineers, Hewlett Packard Enterprise support services help you keep
your servers up and running with support packages tailored specifically for HPE ProLiant systems.
Hewlett Packard Enterprise support services let you integrate both hardware and software support into a
single package. A number of service level options are available to meet your business and IT needs.
Hewlett Packard Enterprise support services offer upgraded service levels to expand the standard
product warranty with easy-to-buy, easy-to-use support packages that will help you make the most of your
server investments. Some of the Hewlett Packard Enterprise support services for hardware, software or
both are:
•Foundation Care – Keep systems running.
◦6-Hour Call-to-Repair
◦4-Hour 24x7
◦Next Business Day
•Proactive Care – Help prevent service incidents and get you to technical experts when there is one.
◦6-Hour Call-to-Repair
1
1
◦4-Hour 24x7
◦Next Business Day
•Deployment service for both hardware and software
•Hewlett Packard Enterprise Education Services – Help train your IT staff.
1
The time commitment for this repair service might vary depending on the geographical region of site. For
more service information available in your site, contact your local
center.
For more information on Hewlett Packard Enterprise support services, see the Hewlett Packard
Enterprise website.
Optimum environment
When installing the server in a rack, select a location that meets the environmental standards described
in this section.
Space and airflow requirements
To allow for servicing and adequate airflow, observe the following space and airflow requirements when
deciding where to install a rack:
•Leave a minimum clearance of 63.5 cm (25 in) in front of the rack.
Hewlett Packard Enterprise support
•Leave a minimum clearance of 76.2 cm (30 in) behind the rack.
•Leave a minimum clearance of 121.9 cm (48 in) from the back of the rack to the back of another rack
or row of racks.
Setup41
Hewlett Packard Enterprise servers draw in cool air through the front door and expel warm air through the
rear door. Therefore, the front and rear rack doors must be adequately ventilated to allow ambient room
air to enter the cabinet, and the rear door must be adequately ventilated to allow the warm air to escape
from the cabinet.
CAUTION: To prevent improper cooling and damage to the equipment, do not block the ventilation
openings.
When vertical space in the rack is not filled by a server or rack component, the gaps between the
components cause changes in airflow through the rack and across the servers. Cover all gaps with
blanking panels to maintain proper airflow.
CAUTION: Always use blanking panels to fill empty vertical spaces in the rack. This arrangement
ensures proper airflow. Using a rack without blanking panels results in improper cooling that can
lead to thermal damage.
The 9000 and 10000 Series Racks provide proper server cooling from flow-through perforations in the
front and rear doors that provide 64 percent open area for ventilation.
CAUTION: When using a Compaq branded 7000 series rack, install the high airflow rack door insert
(PN 327281-B21 for 42U rack, PN 157847-B21 for 22U rack) to provide proper front-to-back airflow
and cooling.
CAUTION: If a third-party rack is used, observe the following additional requirements to ensure
adequate airflow and to prevent damage to the equipment:
•Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow
5,350 sq cm (830 sq in) of holes evenly distributed from top to bottom to permit adequate airflow
(equivalent to the required 64 percent open area for ventilation).
•Side—The clearance between the installed rack component and the side panels of the rack must
be a minimum of 7 cm (2.75 in).
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a wellventilated, climate-controlled environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C
(95°F). The temperature in the room where the rack is located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
•Do not permit optional equipment to impede airflow around the server or to increase the internal
rack temperature beyond the maximum allowable limits.
•Do not exceed the manufacturer’s TMRA.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992
(code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on
options, refer to the product rating label or the user documentation supplied with that option.
42Setup
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload
the AC supply branch circuit that provides power to the rack. Consult the electrical authority having
jurisdiction over wiring and installation requirements of your facility.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating
uninterruptible power supply. This device protects the hardware from damage caused by power
surges and voltage spikes and keeps the system in operation during a power failure.
Electrical grounding requirements
The server must be grounded properly for proper operation and safety. In the United States, you must
install the equipment in accordance with NFPA 70, 1999 Edition (National Electric Code), Article 250, as
well as any local and regional building codes. In Canada, you must install the equipment in accordance
with Canadian Standards Association, CSA C22.1, Canadian Electrical Code. In all other countries, you
must install the equipment in accordance with any regional or national electrical wiring codes, such as the
International Electrotechnical Commission (IEC) Code 364, parts 1 through 7. Furthermore, you must be
sure that all power distribution devices used in the installation, such as branch wiring and receptacles, are
listed or certified grounding-type devices.
Because of the high ground-leakage currents associated with multiple servers connected to the same
power source, Hewlett Packard Enterprise recommends the use of a PDU that is either permanently wired
to the building’s branch circuit or includes a nondetachable cord that is wired to an industrial-style plug.
NEMA locking-style plugs or those complying with IEC 60309 are considered suitable for this purpose.
Using common power outlet strips for the server is not recommended.
Connecting a DC power cable to a DC power source
WARNING: To reduce the risk of electric shock or energy hazards:
•This equipment must be installed by trained service personnel, as defined by the NEC and IEC
60950-1, Second Edition, the standard for Safety of Information Technology Equipment.
•Connect the equipment to a reliably grounded Secondary circuit source. A Secondary circuit has
no direct connection to a Primary circuit and derives its power from a transformer, converter, or
equivalent isolation device.
•The branch circuit overcurrent protection must be rated 27 A.
WARNING: When installing a DC power supply, the ground wire must be connected before the
positive or negative leads.
WARNING: Remove power from the power supply before performing any installation steps or
maintenance on the power supply.
CAUTION: The server equipment connects the earthed conductor of the DC supply circuit to the
earthing conductor at the equipment. For more information, see the documentation that ships with
the power supply.
Setup43
CAUTION: If the DC connection exists between the earthed conductor of the DC supply circuit and
the earthing conductor at the server equipment, the following conditions must be met:
•This equipment must be connected directly to the DC supply system earthing electrode
conductor or to a bonding jumper from an earthing terminal bar or bus to which the DC supply
system earthing electrode conductor is connected.
•This equipment should be located in the same immediate area (such as adjacent cabinets) as
any other equipment that has a connection between the earthed conductor of the same DC
supply circuit and the earthing conductor, and also the point of earthing of the DC system. The
DC system should be earthed elsewhere.
•The DC supply source is to be located within the same premises as the equipment.
•Switching or disconnecting devices should not be in the earthed circuit conductor between the
DC source and the point of connection of the earthing electrode conductor.
To connect a DC power cable to a DC power source:
1. Cut the DC power cord ends no shorter than 150 cm (59.06 in).
2. If the power source requires ring tongues, use a crimping tool to install the ring tongues on the power
cord wires.
IMPORTANT: The ring terminals must be UL approved and accommodate 12 gauge wires.
IMPORTANT: The minimum nominal thread diameter of a pillar or stud type terminal must be 3.5
mm (0.138 in); the diameter of a screw type terminal must be 4.0 mm (0.157 in).
3. Stack each same-colored pair of wires and then attach them to the same power source. The power
cord consists of three wires (black, red, and green).
For more information, see the documentation that ships with the power supply.
Server warnings and cautions
WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment:
•Observe local occupational health and safety requirements and guidelines for manual material
handling.
•Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of
two people are required for all rack server installations. If the server is installed higher than chest
level, a third person may be required to help align the server.
•Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
44Setup
WARNING: To reduce the risk of personal injury, electric shock, or damage to the equipment,
remove the power cord to remove power from the server. The front panel Power On/Standby button
does not completely shut off system power. Portions of the power supply and some internal circuitry
remain active until AC/DC power is removed.
WARNING: To reduce the risk of fire or burns after removing the energy pack:
•Do not disassemble, crush, or puncture the energy pack.
•Do not short external contacts.
•Do not dispose of the energy pack in fire or water.
After power is disconnected, battery voltage might still be present for 1s to 160s.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating
uninterruptible power supply. This device protects the hardware from damage caused by power
surges and voltage spikes and keeps the system in operation during a power failure.
CAUTION: Do not operate the server for long periods with the access panel open or removed.
Operating the server in this manner results in improper airflow and improper cooling that can lead to
thermal damage.
Rack warnings
WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:
•The leveling jacks are extended to the floor.
•The full weight of the rack rests on the leveling jacks.
•The stabilizing feet are attached to the rack if it is a single-rack installation.
•The racks are coupled together in multiple-rack installations.
•Only one component is extended at a time. A rack may become unstable if more than one
component is extended for any reason.
WARNING: To reduce the risk of personal injury or equipment damage when unloading a rack:
•At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can
weigh as much as 115 kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become
unstable when being moved on its casters.
•Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle
the rack from both sides.
WARNING: To reduce the risk of personal injury or damage to the equipment, adequately stabilize
the rack before extending a component outside the rack. Extend only one component at a time. A
rack may become unstable if more than one component is extended.
WARNING: When installing a server in a telco rack, be sure that the rack frame is adequately
secured at the top and bottom to the building structure.
Setup45
Identifying the contents of the server shipping carton
Unpack the server shipping carton and locate the materials and documentation necessary for installing
the server. All the rack mounting hardware necessary for installing the server into the rack is included with
the rack or the server.
The contents of the server shipping carton include:
•Server
•Power cord
•Hardware documentation and software products
•Rack-mounting hardware and documentation
In addition to the supplied items, you might need:
•Operating system or application software
•Hardware options
•Screwdriver
Installing hardware options
Install any hardware options before initializing the server. For options installation information, refer to the
option documentation. For server-specific information, refer to "Hardware options installation."
Installing the server into the rack
To install the server into a rack with square, round, or threaded holes, refer to the instructions that ship
with the rack hardware kit.
WARNING: This server is heavy. To reduce the risk of personal injury or damage to the equipment:
•Observe local occupational health and safety requirements and guidelines for manual material
handling.
•Get help to lift and stabilize the product during installation or removal, especially when the
product is not fastened to the rails. Hewlett Packard Enterprise recommends that a minimum of
two people are required for all rack server installations. A third person may be required to help
align the server if the server is installed higher than chest level.
•Use caution when installing the server in or removing the server from the rack; it is unstable
when not fastened to the rails.
CAUTION: Always plan the rack installation so that the heaviest item is on the bottom of the rack.
Install the heaviest item first, and continue to populate the rack from the bottom to the top.
Procedure
1. Install the server and cable management arm into the rack. For more information, see the installation
instructions that ship with the selected rail system.
2. Connect peripheral devices to the server. For more information, see Rear panel components on
46Setup
page 15.
3. Connect the power cord to the rear of the server.
4. Use the hook-and-loop strap to secure the power cord.
5. Connect the power cord to the power source.
Operating system
This ProLiant server does not ship with provisioning media. Everything required to manage and install the
system software and firmware is preloaded on the server.
To operate properly, the server must have a supported operating system. Attempting to run an
unsupported operating system can cause serious and unpredictable results. For the latest information on
operating system support, see the Hewlett Packard Enterprise website.
Failure to observe UEFI requirements for ProLiant Gen10 servers can result in errors installing the
operating system, failure to recognize boot media, and other boot failures. For more information on these
requirements, see the HPE UEFI Requirements on the Hewlett Packard Enterprise website.
To install an operating system on the server, use one of the following methods:
•Intelligent Provisioning—For single-server deployment, updating, and provisioning capabilities. For
more information, see Installing the operating system with Intelligent Provisioning on page 47.
•Insight Control server provisioning—For multiserver remote OS deployment, use Insight Control server
provisioning for an automated solution. For more information, see the Insight Control documentation
on the Hewlett Packard Enterprise website.
For additional system software and firmware updates, download the Service Pack for ProLiant from the
Hewlett Packard Enterprise website. Software and firmware must be updated before using the server
for the first time, unless any installed software or components require an older version.
For more information, see Keeping the system current on page 162.
For more information on using these installation methods, see the Hewlett Packard Enterprise website.
Installing the operating system with Intelligent Provisioning
Procedure
1. Connect the Ethernet cable between the network connector on the server and a network jack.
2. Press the Power On/Standby button.
3. During server POST, press F10.
4. Complete the initial Preferences and Registration portion of Intelligent Provisioning.
5. At the 1 Start screen, click Configure and Install.
6. To finish the installation, follow the onscreen prompts. An Internet connection is required to update the
firmware and systems software.
Selecting boot options in UEFI Boot Mode
On servers operating in UEFI Boot Mode, the boot controller and boot order are set automatically.
Setup47
Procedure
1. Press the Power On/Standby button.
2. During the initial boot:
•To modify the server configuration ROM default settings, press the F9 key in the ProLiant POST
screen to enter the UEFI System Utilities screen. By default, the System Utilities menus are in the
English language.
•If you do not need to modify the server configuration and are ready to install the system software,
press the F10 key to access Intelligent Provisioning.
For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard
Enterprise website.
Selecting boot options
This server supports both Legacy BIOS Boot Mode and UEFI Boot Mode. On servers operating in UEFI
Boot Mode, the boot controller and boot order are set automatically.
Procedure
1. Press the Power On/Standby button.
2. Do one of the following:
a. To enter the UEFI System Utilities screen and modify the server configuration ROM default
settings, press the F9 key on the ProLiant POST screen. Choose one of the following boot modes:
•Legacy BIOS
•UEFI (default)
b. If you do not need to modify the server configuration and are ready to install the system software,
press the F10 key to access Intelligent Provisioning.
For more information on automatic configuration, see the UEFI documentation on the Hewlett Packard
Enterprise website.
Registering the server
To experience quicker service and more efficient support, register the product at the Hewlett Packard
Enterprise Product Registration website.
48Setup
Hardware options installation
Hewlett Packard Enterprise product QuickSpecs
For more information about product features, specifications, options, configurations, and compatibility, see
the product QuickSpecs on the Hewlett Packard Enterprise website (
Introduction
Install any hardware options before initializing the server. For options installation information, see the
option documentation. For server-specific information, use the procedures in this section.
If multiple options are being installed, read the installation instructions for all the hardware options to
identify similar steps and streamline the installation process.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal
system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.
Installing a redundant hot-plug power supply
http://www.hpe.com/info/qs).
Prerequisites
Before installing this option, be sure you have the following:
The components included with the hardware option kit
Procedure
1. Observe the following alerts:
CAUTION: All power supplies installed in the server must have the same output power capacity.
Verify that all power supplies have the same part number and label color. The system becomes
unstable and may shut down when it detects mismatched power supplies.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
all bays are populated with either a component or a blank.
2. Access the product rear panel ( Release the cable management arm on page 39).
3. Remove the blank.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply or
power supply blank to cool before touching it.
Hardware options installation49
4. Insert the power supply into the power supply bay until it clicks into place.
5. Connect the power cord to the power supply.
6. Route the power cord. Use best practices when routing power cords and other cables. A cable
management arm is available to help with routing. To obtain a cable management arm, contact a
Hewlett Packard Enterprise authorized reseller.
7. Connect the power cord to the AC power source.
8. Be sure that the power supply LED is green (Rear panel LEDs on page 15).
Memory options
IMPORTANT: This server does not support mixing LRDIMMs and RDIMMs. Attempting to mix any
combination of these DIMMs can cause the server to halt during BIOS initialization. All memory
installed in the server must be of the same type.
DIMM and NVDIMM population information
For specific DIMM and NVDIMM population information, see the DIMM population guidelines on the
Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules).
DIMM-processor compatibility
The installed processor determines the type of DIMM that is supported in the server:
50Hardware options installation
•First-generation Intel Xeon Scalable processors support DDR4-2666 DIMMs.
•Second-generation Intel Xeon Scalable processors support DDR4-2933 DIMMs.
Mixing DIMM types is not supported. Install only the supported DDR4-2666 or DDR4-2933 DIMMs in the
server.
HPE SmartMemory speed information
For more information about memory speed information, see the Hewlett Packard Enterprise website
(https://www.hpe.com/docs/memory-speed-table).
Installing a DIMM
The server supports up to 24 DIMMs.
Prerequisites
Before installing this option, be sure you have the following:
The components included with the hardware option kit
For more information on specific options, see the server QuickSpecs on the Hewlett Packard Enterprise
website.
Procedure
1.Power down the server (Power down the server on page 32).
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
4.Remove the access panel (Remove the access panel on page 33).
5.Open the DIMM slot latches.
6.Install the DIMM.
Hardware options installation51
7.Install the access panel (Install the access panel on page 33).
8.Install the server in the rack.
9.Connect each power cord to the server.
10. Connect each power cord to the power source.
11. Power up the server (Power up the server on page 32).
Use the BIOS/Platform Configuration (RBSU) in the UEFI System Utilities to configure the memory mode.
For more information about LEDs and troubleshooting failed DIMMs, see Systems Insight Display
combined LED descriptions on page 13.
HPE 16GB NVDIMM option
HPE NVDIMMs are flash-backed NVDIMMs used as fast storage and are designed to eliminate smaller
storage bottlenecks. The HPE 16GB NVDIMM for HPE ProLiant Gen10 servers is ideal for smaller
database storage bottlenecks, write caching tiers, and any workload constrained by storage bottlenecks.
The HPE 16GB NVDIMM is supported on select HPE ProLiant Gen10 servers with first generation Intel
Xeon Scalable processors. The server can support up to 12 NVDIMMs in 2 socket servers (up to 192GB)
and up to 24 NVDIMMs in 4 socket servers (up to 384GB). The HPE Smart Storage Battery provides
backup power to the memory slots allowing data to be moved from the DRAM portion of the NVDIMM to
the Flash portion for persistence during a power down event.
For more information on HPE NVDIMMs, see the Hewlett Packard Enterprise website (http://
www.hpe.com/info/persistentmemory).
NVDIMM-processor compatibility
HPE 16GB NVDIMMs are only supported in servers with first generation Intel Xeon Scalable processors
installed.
Server requirements for NVDIMM support
Before installing an HPE 16GB NVDIMM in a server, make sure that the following components and
software are available:
52Hardware options installation
•A supported HPE server using Intel Xeon Scalable Processors: For more information, see the
NVDIMM QuickSpecs on the Hewlett Packard Enterprise website (http://www.hpe.com/info/qs).
•An HPE Smart Storage Battery
•A minimum of one regular DIMM: The system cannot have only NVDIMM-Ns installed.
•A supported operating system with persistent memory/NVDIMM drivers. For the latest software
information, see the Hewlett Packard Enterprise website (http://persistentmemory.hpe.com).
•For minimum firmware versions, see the HPE 16GB NVDIMM User Guide on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/nvdimm-docs).
To determine NVDIMM support for your server, see the server QuickSpecs on the Hewlett Packard
Enterprise website (http://www.hpe.com/info/qs).
Installing an NVDIMM
CAUTION: To avoid damage to the hard drives, memory, and other system components, the air
baffle, drive blanks, and access panel must be installed when the server is powered up.
CAUTION: To avoid damage to the hard drives, memory, and other system components, be sure to
install the correct DIMM baffles for your server model.
CAUTION: DIMMs are keyed for proper alignment. Align notches in the DIMM with the
corresponding notches in the DIMM slot before inserting the DIMM. Do not force the DIMM into the
slot. When installed properly, not all DIMMs will face in the same direction.
CAUTION: Electrostatic discharge can damage electronic components. Be sure you are properly
grounded before beginning this procedure.
CAUTION: Failure to properly handle DIMMs can damage the DIMM components and the system
board connector. For more information, see the DIMM handling guidelines in the troubleshooting
guide for your product on the Hewlett Packard Enterprise website:
CAUTION: Unlike traditional storage devices, NVDIMMs are fully integrated in with the ProLiant
server. Data loss can occur when system components, such as the processor or HPE Smart
Storage Battery, fails. HPE Smart Storage battery is a critical component required to perform the
backup functionality of NVDIMMs. It is important to act when HPE Smart Storage Battery related
failures occur. Always follow best practices for ensuring data protection.
Prerequisites
Before installing an NVDIMM, be sure the server meets the Server requirements for NVDIMM support
on page 52.
Procedure
1.Power down the server (Power down the server on page 32).
2.Remove all power:
Hardware options installation53
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
4.Remove the access panel (Remove the access panel on page 33).
5.Locate any NVDIMMs already installed in the server.
6.Verify that all LEDs on any installed NVDIMMs are off.
7.Install the NVDIMM.
8.Install and connect the HPE Smart Storage Battery, if it is not already installed.
•Installing an energy pack in 8 SFF and 4 LFF configurations on page 136
•Installing an energy pack in the 10 SFF SAS/SATA/NVMe Combo backplane configuration
on page 133
9.Install any components removed to access the DIMM slots and the HPE Smart Storage Battery.
10. Install the access panel.
11. Slide or install the server into the rack.
12. If removed, reconnect all power cables.
13. Power up the server.
14. If required, sanitize the NVDIMM-Ns. For more information, see NVDIMM sanitization on page 55.
Configuring the server for NVDIMMs
After installing NVDIMMs, configure the server for NVDIMMs. For information on configuring settings for
NVDIMMs, see the HPE 16GB NVDIMM User Guide on the Hewlett Packard Enterprise website (
www.hpe.com/info/nvdimm-docs).
http://
54Hardware options installation
The server can be configured for NVDIMMs using either of the following:
•UEFI System Utilities—Use System Utilities through the Remote Console to configure the server for
NVDIMM memory options by pressing the F9 key during POST. For more information about UEFI
System Utilities, see the Hewlett Packard Enterprise website (http://www.hpe.com/info/uefi/docs).
•iLO RESTful API for HPE iLO 5—For more information about configuring the system for NVDIMMs,
see https://hewlettpackard.github.io/ilo-rest-api-docs/ilo5/.
NVDIMM sanitization
Media sanitization is defined by NIST SP800-88 Guidelines for Media Sanitization (Rev 1, Dec 2014) as
"a general term referring to the actions taken to render data written on media unrecoverable by both
ordinary and extraordinary means."
The specification defines the following levels:
•Clear: Overwrite user-addressable storage space using standard write commands; might not sanitize
data in areas not currently user-addressable (such as bad blocks and overprovisioned areas)
•Purge: Overwrite or erase all storage space that might have been used to store data using dedicated
device sanitize commands, such that data retrieval is "infeasible using state-of-the-art laboratory
techniques"
•Destroy: Ensure that data retrieval is "infeasible using state-of-the-art laboratory techniques" and
render the media unable to store data (such as disintegrate, pulverize, melt, incinerate, or shred)
The NVDIMM-N Sanitize options are intended to meet the Purge level.
For more information on sanitization for NVDIMMs, see the following sections in the HPE 16GB NVDIMMUser Guide on the Hewlett Packard Enterprise website (
•NVDIMM sanitization policies
•NVDIMM sanitization guidelines
•Setting the NVDIMM-N Sanitize/Erase on the Next Reboot Policy
NIST SP800-88 Guidelines for Media Sanitization (Rev 1, Dec 2014) is available for download from the
NIST website (http://nvlpubs.nist.gov/nistpubs/SpecialPublications/NIST.SP.800-88r1.pdf).
NVDIMM relocation guidelines
Requirements for relocating NVDIMMs or a set of NVDIMMs when the data must be preserved
•The destination server hardware must match the original server hardware configuration.
•All System Utilities settings in the destination server must match the original System Utilities settings in
the original server.
•If NVDIMM-Ns are used with NVDIMM Interleaving ON mode in the original server, do the following:
◦Install the NVDIMMs in the same DIMM slots in the destination server.
http://www.hpe.com/info/nvdimm-docs):
◦Install the entire NVDIMM set (all the NVDIMM-Ns on the processor) on the destination server.
This guideline would apply when replacing a system board due to system failure.
If any of the requirements cannot be met during NVDIMM relocation, do the following:
Hardware options installation55
◦Manually back up the NVDIMM-N data before relocating NVDIMM-Ns to another server.
◦Relocate the NVDIMM-Ns to another server.
◦Sanitize all NVDIMM-Ns on the new server before using them.
Requirements for relocating NVDIMMs or a set of NVDIMMs when the data does not have to be
preserved
If data on the NVDIMM-N or set of NVDIMM-Ns does not have to be preserved, then
•Move the NVDIMM-Ns to the new location and sanitize all NVDIMM-Ns after installing them to the new
location. For more information, see NVDIMM sanitization on page 55.
•Observe all DIMM and NVDIMM population guidelines. For more information, see DIMM and NVDIMMpopulation information on page 50.
•Observe the process for removing an NVDIMM.
•Observe the process for installing an NVDIMM.
•Review and configure the system settings for NVDIMMs. For more information, see Configuring the
server for NVDIMMs on page 54.
HPE Persistent Memory option
HPE Persistent Memory, which offers the flexibility to deploy as dense memory or fast storage and
features Intel Optane DC Persistent Memory, enables per-socket memory capacity of up to 3.0 TB. HPE
Persistent Memory, together with traditional volatile DRAM DIMMs, provide fast, high-capacity, costeffective memory and storage to transform big data workloads and analytics by enabling data to be
stored, moved, and processed quickly.
HPE Persistent Memory modules use the standard DIMM form factor and are installed alongside DIMMs
in a server memory slot. HPE Persistent Memory modules are designed for use only with secondgeneration Intel Xeon Scalable processors, and are available in the following capacities:
HPE Persistent Memory modules are supported only in servers with second-generation Intel Xeon
Scalable processors installed.
HPE Persistent Memory population information
For specific population and configuration information, see the memory population guidelines on the
Hewlett Packard Enterprise website (http://www.hpe.com/docs/memory-population-rules).
System requirements for HPE Persistent Memory module support
IMPORTANT: Hewlett Packard Enterprise recommends that you implement best practice
configurations for high availability (HA) such as clustered configurations.
Before installing HPE Persistent Memory modules, make sure that the following components and
software are available:
56Hardware options installation
•A supported HPE ProLiant Gen10 server or Synergy compute module using second-generation Intel
Xeon Scalable processors. For more information, see the product QuickSpecs on the Hewlett Packard
Enterprise website (http://www.hpe.com/support/persistentmemoryQS).
•HPE DDR4 Standard Memory RDIMMs or LRDIMMs (the number will vary based on your chosen
configuration).
•Supported firmware and drives:
◦System ROM version 2.10 or later
◦Server Platform Services (SPS) Firmware version 04.01.02.296
◦HPE iLO 5 Firmware version 1.43
◦HPE Innovation Engine Firmware version 2.1.x or later
Download the required firmware and drivers from the Hewlett Packard Enterprise website (http://www.hpe.com/info/persistentmemory).
•A supported operating system:
◦Windows Server 2012 R2 with persistent memory drivers from Hewlett Packard Enterprise
◦Windows Server 2016 with persistent memory drivers from Hewlett Packard Enterprise
◦Windows Server 2019
◦Red Hat Enterprise Linux 7.6
◦SUSE Linux Enterprise Server 15 SP1
◦VMware vSphere 6.7 U1
•Hardware and licensing requirements for optional encryption of the HPE Persistent Memory modules:
For more information, see the HPE Persistent Memory User Guide on the Hewlett Packard Enterprise
website (http://www.hpe.com/info/persistentmemory-docs).
Installing HPE Persistent Memory modules
Use this procedure only for new HPE Persistent Memory module installations. If you are migrating this
HPE Persistent Memory module from another server, see the HPE Persistent Memory User Guide on the
Hewlett Packard Enterprise website (http://www.hpe.com/info/persistentmemory-docs).
Prerequisites
Before you perform this procedure, make sure that you have the following items available:
•The components included with the hardware option kit
•A T-10 Torx screwdriver might be needed to unlock the access panel.
Procedure
1.Observe the following alerts:
Hardware options installation57
CAUTION: DIMMs and HPE Persistent Memory modules are keyed for proper alignment. Align
notches on the DIMM or HPE Persistent Memory module with the corresponding notches in the
slot before installing the component. Do not force the DIMM or HPE Persistent Memory module
into the slot. When installed properly, not all DIMMs or HPE Persistent Memory modules will
face in the same direction.
CAUTION: Electrostatic discharge can damage electronic components. Be sure you are
properly grounded before beginning this procedure.
CAUTION: Failure to properly handle HPE Persistent Memory modules can damage the
component and the system board connector.
IMPORTANT: Hewlett Packard Enterprise recommends that you implement best practice
configurations for high availability (HA) such as clustered configurations.
2.Power down the server (Power down the server on page 32).
3.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
5.Place the server on a flat, level work surface.
6.Remove the access panel on page 33.
7.Open the DIMM slot latches.
8.Install the HPE Persistent Memory module.
9.Install the access panel (Install the access panel on page 33).
10. Slide or install the server into the rack.
58Hardware options installation
11. If removed, reconnect all power cables.
12. Power up the server.
13. Configure the server for HPE Persistent Memory.
For more information, see Configuring the server for HPE Persistent Memory on page 59.
Configuring the server for HPE Persistent Memory
After installing HPE Persistent Memory modules, configure the server for HPE Persistent Memory.
IMPORTANT: Always follow recommendations from your software application provider for highavailability best practices to ensure maximum uptime and data protection.
A number of configuration tools are available, including:
•UEFI System Utilities—Access System Utilities through the Remote Console to configure the server by
pressing the F9 key during POST.
•iLO RESTful API—Use the iLO RESTful API through tools such as the RESTful Interface Tool (ilorest)
or other third-party tools.
•HPE Persistent Memory Management Utility—The HPE Persistent Memory Management Utility is a
desktop application used to configure the server for HPE Persistent Memory, as well as evaluate and
monitor the server memory configuration layout.
For more information, see the HPE Persistent Memory User Guide on the Hewlett Packard Enterprise
website (http://www.hpe.com/info/persistentmemory-docs).
Installing a high-performance fan
This kit is available to meet some extended ambient operating temperatures above 35 degrees Celsius.
For more information about the qualifications for extended ambient configurations, see the HewlettPackard Enterprise website.
The high-performance fans are used for 8-SFF and 10 SFF drive configurations. They are also required
for the 10 SFF SAS/SATA/NVMe Combo backplane option and for ASHRAE compliant configurations. For
more information on ASHRAE compliant configurations, see the Hewlett Packard Enterprise website.
Prerequisites
Before installing this option, be sure you have the following:
The components included with the hardware option kit
Procedure
1.Observe the following alert:
IMPORTANT: After removing a high-performance (dual-rotor) fan, install or replace the fan
within 60 seconds. Otherwise, the server will shut down gracefully.
2.Power down the server (Power down the server on page 32).
3.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
Hardware options installation59
4.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
5.Remove the access panel (Remove the access panel on page 33).
6.Remove all standard fans from the fan bays.
7.Remove fan blanks from the fan bays, if installed.
8.Install high-performance fans in each of the seven fan bays.
If needed, ensure each fan is securely installed by pressing the tab. Do not press on other areas of
the fan.
60Hardware options installation
9.Install the access panel (Install the access panel on page 33).
10. Slide the server into the rack.
11. Connect each power cord to the server.
12. Connect each power cord to the power source.
13. Power up the server (Power up the server on page 32).
Drive options
Depending on the configuration, this server supports SAS, SATA, NVMe, and uFF M.2 drives. For more
information on drive support, see Device numbers on page 23.
When adding hard drives to the server, observe the following general guidelines:
•The system automatically sets all device numbers.
•If only one hard drive is used, install it in the bay with the lowest device number.
•Drives should be the same capacity to provide the greatest storage space efficiency when drives are
grouped together into the same drive array.
Hot-plug drive guidelines
When adding drives to the server, observe the following general guidelines:
•The system automatically sets all device numbers.
•If only one drive is used, install it in the bay with the lowest device number.
•Drives should be the same capacity to provide the greatest storage space efficiency when drives are
grouped together into the same drive array.
Removing the hard drive blank
Remove the component as indicated.
Hardware options installation61
Installing a hot-plug SAS or SATA drive
Prerequisites
Before installing this option, be sure that you have the following:
The components included with the hardware option kit
Procedure
1. Remove the drive blank.
2. Prepare the drive.
3. Install the drive.
62Hardware options installation
4. Determine the status of the drive from the drive LED definitions (Hot-plug drive LED definitions on
page 25).
Removing a hot-plug SAS or SATA hard drive
CAUTION: For proper cooling, do not operate the server without the access panel, baffles,
expansion slot covers, or blanks installed. If the server supports hot-plug components, minimize the
amount of time the access panel is open.
1. Determine the status of the drive from the hot-plug drive LED definitions.
2. Back up all server data on the drive.
3. Remove the drive.
Installing the NVMe drives
NVMe drives are supported in 8 SFF and 10 SFF server configurations when the 10 SFF SAS/SATA/
NVMe Combo backplane option or the 2 SFF NVMe backplane option is installed. When either backplane
is installed, NVMe drives are required in bays 9 and 10. For more information, see
page 23.
Prerequisites
NVMe drives are supported in the 8SFF and 10 SFF server configurations.
Before installing this option, be sure you have the following:
The components included with the hardware option kit
Procedure
1. Observe the following alert:
Device numbers on
Hardware options installation63
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless
all bays are populated with either a component or a blank.
2. Remove the drive blank, if installed.
3. Press the Do Not Remove button to open the release handle.
4. Install the drives.
5. Install an SFF drive blank in any unused drive bays.
64Hardware options installation
Removing and replacing an NVMe drive
An NVMe SSD is a PCIe BUS device. Devices attached to a PCIe bus cannot be removed without
allowing the device and the bus to complete and cease signal/traffic flow.
Procedure
1. Back up all server data.
2. Observe the LED status of the drive and determine if it can be removed.
3. Remove the drive:
a. Push the Power button.
The Do Not Remove button illuminates and flashes.
b. Wait until the flashing stops and the Do Not Remove button is no longer illuminated.
c. Push the Do Not Remove button and then remove the drive.
Installing a uFF drive and SCM drive carrier
IMPORTANT: Not all drive bays support the drive carrier. To find supported bays, see the server
QuickSpecs.
Procedure
1. If needed, install the uFF drive into the drive carrier.
2. Remove the drive blank.
Hardware options installation65
3. Install the drives.
Push firmly near the ejection handle until the latching spring engages with the drive bay.
4. Power on the server.
To configure the drive, use HPE Smart Storage Administrator.
Removing and replacing a uFF drive
Procedure
1. Back up all server data.
2. Observe the LED status of the drive and determine if it can be removed.
3. Remove the drive.
66Hardware options installation
To remove the drive carrier:
To replace the component, reverse the removal procedure.
Installing an 8 SFF optical drive
Prerequisites
Before installing an optical drive, be sure the 8 SFF display port/USB/optical blank option is installed. For
more information, see Installing an 8 SFF display port/USB/optical blank option on page 76.
Procedure
1. Remove the optical drive blank.
2. Install the optical drive.
Hardware options installation67
3. Connect the optical drive cable.
Universal media bay options
Installing a 2 SFF SAS/SATA drive cage
Prerequisites
Universal media bay options are compatible only with the 8 SFF chassis.
Hewlett Packard Enterprise recommends installing the P816i-a controller to support 10 SAS/SATA drives.
For more information, see Installing an HPE Smart Array P816i-a SR Gen10 Controller option on
page 108.
Additional controller options are available. For more information, see the HPE DL360 Gen10 Server
cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10).
In addition, be sure that you have the following:
68Hardware options installation
•The components included with the hardware option kit
•T-10 Torx screwdriver
•Additional cables, as needed. For more information, see SFF cables on page 144.
•2 SFF SAS or SATA drives or blanks
For more information, contact a Hewlett Packard Enterprise authorized reseller.
Procedure
1.Back up all server data.
2.Power down the server (Power down the server on page 32).
3.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
5.Remove the access panel (Remove the access panel on page 33).
6.Remove the universal media bay blank.
7.Install the 2 SFF SAS/SATA drive cage.
Hardware options installation69
8.Observe the following:
NOTE: The following information describes the standard cable routing for this component. For more
information on optional cable routing, see the HPE ProLiant DL360 Gen10 Server cabling matrix on
the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10).
9.Route and connect the data cable.
10. Route and connect the power cable.
70Hardware options installation
11. Install the access panel (Install the access panel on page 33).
12. Install the server in the rack.
13. Connect each power cord to the server.
14. Connect each power cord to the power source.
15. Power up the server (Power up the server on page 32).
16. Install drives.
Installing a 2 SFF NVMe drive cage option
Prerequisites
Before installing this option, be sure that you have the following:
•The components included with the hardware option kit
•T-10 Torx screwdriver
•T-15 Torx screwdriver
•Additional cables, as needed. For more information, see SFF cables on page 144.
•NVMe drives
For more information, contact a Hewlett Packard Enterprise authorized reseller.
Procedure
1.Back up all server data.
2.Power down the server (Power down the server on page 32).
3.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
Hardware options installation71
4.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
5.Remove the access panel (Remove the access panel on page 33).
6.Use a T-10 Torx screwdriver to remove the universal media bay blank.
7.Use a T-10 Torx screwdriver to install the 2 SFF NVMe drive cage.
8.Remove the primary PCI riser cage (Remove the primary PCI riser cage on page 35).
9.Use a T-15 Torx screwdriver to remove the existing riser board.
72Hardware options installation
10. Use a T-15 Torx screwdriver to install the riser provided in the kit in the primary PCI riser cage.
11. Observe the following:
NOTE: The following information describes the standard cable routing for this component. For more
information on optional cable routing, see the HPE ProLiant DL360 Gen10 Server cabling matrix on
the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10).
12. Route and connect the data cable.
13. Install the primary PCI riser cage.
14. Install the access panel (Install the access panel on page 33).
15. Install the server in the rack.
16. Connect each power cord to the server.
Hardware options installation73
17. Connect each power cord to the power source.
18. Power up the server (Power up the server on page 32).
Hewlett Packard Enterprise recommends installing the P816i-a controller to support more than eight
SAS/SATA drives. Additional controller options are available. For more information, see the HPE DL360
Gen10 Server cabling matrix on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10).
Before installing this option, be sure you that have the following:
•The components included with the hardware option kit
•T-10 Torx screwdriver
•Additional cables, as needed. For more information, see SFF cables on page 144.
•2 SFF SAS/SATA drives, 4 uFF M.2 drives, or blanks
For more information, contact a Hewlett Packard Enterprise authorized reseller.
Procedure
1.Back up all server data.
2.Power down the server (Power down the server on page 32).
3.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
5.Remove the access panel (Remove the access panel on page 33).
6.Remove the universal media bay blank.
74Hardware options installation
7.Install the drive cage.
8.Observe the following:
NOTE: The following information describes the standard cable routing for this component. For more
information on optional cable routing, see the HPE ProLiant DL360 Gen10 Server cabling matrix on
the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10).
9.Route and connect the data cable.
Hardware options installation75
10. Route and connect the power cable.
11. Install the access panel (Install the access panel on page 33).
12. Install the server in the rack.
13. Connect each power cord to the server.
14. Connect each power cord to the power source.
15. Power up the server (Power up the server on page 32).
16. Install drives.
Installing an 8 SFF display port/USB/optical blank option
Prerequisites
Before installing this option, be sure that you have the following:
76Hardware options installation
•The components included with the hardware option kit
•T-10 Torx screwdriver
•An optical drive, if installing
For more information, contact a Hewlett Packard Enterprise authorized reseller.
Procedure
1.Back up all server data.
2.Power down the server (Power down the server on page 32).
3.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
5.Remove the access panel (Remove the access panel on page 33).
6.Remove the universal media bay blank.
7.Install the 8 SFF display port/USB/optical blank option.
Hardware options installation77
8.Route and connect the data cable.
9.If needed, install an optical drive (Installing an 8 SFF optical drive on page 67).
10. Install the access panel (Install the access panel on page 33).
11. Install the server in the rack.
12. Connect each power cord to the server.
13. Connect each power cord to the power source.
14. Power up the server (Power up the server on page 32).
Installing the 4 LFF optical drive option
Prerequisites
Before installing this option, be sure that you have the following:
78Hardware options installation
•The components included with the hardware option kit
•T-10 Torx screwdriver
•LFF optical cable option kit
•An optical drive
For more information, contact a Hewlett Packard Enterprise authorized reseller.
Procedure
1.Back up all server data.
2.Power down the server (Power down the server on page 32).
3.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
5.Remove the access panel (Remove the access panel on page 33).
6.Remove the LFF optical drive bay blank.
7.Install the optical drive.
Hardware options installation79
8.Observe the following:
NOTE: The following information describes the standard cable routing for this component. For more
information on optional cable routing, see the HPE ProLiant DL360 Gen10 Server cabling matrix on
the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10).
9.Connect the optical drive cable to the optical drive backplane and to the SATA optical/storage drive
connector.
10. Install the access panel (Install the access panel on page 33).
11. Install the server in the rack.
12. Connect each power cord to the server.
13. Connect each power cord to the power source.
14. Power up the server (Power up the server on page 32).
80Hardware options installation
Installing the rear drive riser cage option
The rear drive riser cage option supports low-profile PCI riser options in slot 2.
Prerequisites
Before installing this option, be sure you have the following:
•The components included with the hardware option kit
•T-10 and T-15 Torx screwdriver
•1 SFF drive, 2 uFF M.2 drives, or blanks
Procedure
1.Power down the server (Power down the server on page 32).
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
4.Remove the access panel (Remove the access panel on page 33).
5.Remove the primary PCI riser cage (Remove the primary PCI riser cage on page 35).
6.If installed, remove any expansion boards installed in the riser board.
7.Remove the riser board. Set aside for later use.
Hardware options installation81
8.If installed, remove the slot 2 bracket from the primary riser cage.
9.If needed, install the riser board removed in step 7 on the rear drive riser cage bracket.
10. Install the drive cage on the riser cage.
82Hardware options installation
11. If needed, install the riser cage bracket on the rear drive riser cage.
12. If needed, install an expansion board (Installing an expansion board in the primary riser cage on
page 88).
13. Install the rear drive riser cage in the primary riser cage position.
14. Route and connect the data and power cables.
Hardware options installation83
Hewlett Packard Enterprise recommends using embedded SATA solutions when connecting the
cable. Other options exist. For more information, see the HPE DL360 Gen10 Server cabling matrix
on the Hewlett Packard Enterprise website (http://www.hpe.com/info/CablingMatrixGen10).
15. Install drives or blanks (Drive options on page 61).
16. Install the access panel (Install the access panel on page 33).
17. Install the server in the rack.
18. Power up the server (Power up the server on page 32).
19. Connect each power cord to the server.
20. Connect each power cord to the power source.
Primary PCI riser cage options
The primary PCI riser cage supports the following:
•Slot 1: Full-height, 3/4-length expansion boards (up to 9.5")
•Slot 2:
◦Half-length, half-height expansion boards
◦3/4-length expansion boards when either a low-profile type -a controller or no controller is installed.
Installing an optional primary PCI riser board
Prerequisites
Before installing this option, be sure you have the following:
•The components included with the hardware option kit
•T-15 Torx screwdriver
84Hardware options installation
Procedure
1.Back up all server data.
2.Power down the server (Power down the server on page 32).
3.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
4.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
5.Remove the access panel (Remove the access panel on page 33).
6.Remove the primary PCI riser cage (Remove the primary PCI riser cage on page 35).
7.If needed, remove any expansion boards installed in the riser cage.
8.Remove the existing riser board from the PCI riser cage.
9.Install the optional riser board in the riser cage.
Hardware options installation85
10. Install the following, as needed:
•Expansion boards (Installing an expansion board in the primary riser cage on page 88)
•GPU (Installing an accelerator or GPU in the primary riser cage on page 90)
•Controllers (Controller options on page 101)
11. Install the riser cage (Install the primary PCI riser cage on page 36).
12. Install the access panel (Install the access panel on page 33).
13. Install the server in the rack.
14. Connect each power cord to the server.
15. Connect each power cord to the power source.
16. Power up the server (Power up the server on page 32).
Installing the SATA M.2 2280 riser option
Prerequisites
Before installing this option, be sure that you have the following:
•The components included with the hardware option kit
•Up to two 2280 form factor M.2 drives
•T-15 Torx screwdriver
Procedure
1.Power down the server (Power down the server on page 32).
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
86Hardware options installation
4.Remove the access panel (Remove the access panel on page 33).
5.Remove the primary PCI riser cage (Remove the primary PCI riser cage on page 35).
6.If needed, remove any expansion boards installed in the riser cage.
7.Remove the existing riser board from the riser cage.
8.Install the M.2 riser board.
9.Remove the screw securing the standoff on the riser.
10. Install the M.2 drives.
Hardware options installation87
11. Install the following, as needed:
•Expansion boards (Installing an expansion board in the primary riser cage on page 88)
•Controllers (Controller options on page 101)
12. Install the primary PCI riser cage (Install the primary PCI riser cage on page 36).
13. Install the access panel (Install the access panel on page 33).
14. Install the server in the rack.
Installing an expansion board in the primary riser cage
Prerequisites
Before installing this option, be sure you have the following:
•The components included with the hardware option kit
•T-10 Torx screwdriver
Procedure
1.Observe the following alerts:
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.
2.Back up all server data.
3.Power down the server (Power down the server on page 32).
4.Remove all power:
88Hardware options installation
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
5.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
6.Remove the access panel (Remove the access panel on page 33).
7.Remove the primary PCI riser cage (Remove the primary PCI riser cage on page 35).
8.Remove the expansion slot blank.
9.Use a T-10 Torx screwdriver to Install the expansion board.
10. Connect any required internal or external cables to the expansion board.
11. Install the primary PCI riser cage (Install the primary PCI riser cage on page 36).
Hardware options installation89
12. Install the access panel (Install the access panel on page 33).
13. Install the server in the rack.
14. Connect each power cord to the server.
15. Connect each power cord to the power source.
16. Power up the server (Power up the server on page 32).
Installing an accelerator or GPU in the primary riser cage
Use these instructions to install accelerator options, including GPUs, in the server.
Prerequisites
This option requires the standard primary PCI riser cage.
Before installing this option, be sure that the power supplies support the installation of this option. For
more information, see the Hewlett Packard Enterprise Configurator website.
In addition, be sure that you have the following items:
•The components included with the hardware option kit
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.
2.Back up all server data.
3.Power down the server (Power down the server on page 32).
4.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
5.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
6.Remove the access panel (Remove the access panel on page 33).
7.Remove the primary PCI riser cage (Remove the primary PCI riser cage on page 35).
8.Install the card in the x16 slot in the primary PCI riser cage position.
90Hardware options installation
9.If installing a GPU requiring greater than 75 W, connect the power cable to the primary riser power
connector.
10. If the card requires rear support, install the GPU support bracket.
11. Install the riser cage (Install the primary PCI riser cage on page 36).
12. Install the access panel (Install the access panel on page 33).
13. Install the server in the rack.
14. Connect each power cord to the server.
15. Connect each power cord to the power source.
16. Power up the server (Power up the server on page 32).
Secondary PCI riser options
Installing a secondary full-height PCI riser cage option
When installed, this riser cage supports full-height, 3/4-length expansion boards up to 9.5". PCIe3 slot 2 is
no longer available.
Hardware options installation91
Prerequisites
This option requires a dual processor configuration.
Before installing this option, be sure you have the following:
•The components included with the hardware option kit
•Any expansion boards or controllers you plan to install
•T-10 Torx screwdriver
•T-15 Torx screwdriver
Procedure
1.Power down the server (Power down the server on page 32).
2.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
3.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
4.Remove the access panel (Remove the access panel on page 33).
5.Remove the primary PCI riser cage (Remove the primary PCI riser cage on page 35).
6.Use a T-10 Torx screwdriver to remove the slot 2 bracket from the primary riser cage.
7.If installed, remove the low-profile riser cage.
92Hardware options installation
8.Lift and remove the secondary riser cage latch.
Use a T-15 Torx screwdriver to remove the riser cage screw.
9.Install the full height PCIe x16 riser cage latch.
Use a T-15 Torx screwdriver to remove the riser cage screw.
Hardware options installation93
10. Install the riser cage.
11. Install one of the following, as needed:
•Expansion boards (Installing an expansion board in the secondary riser cage on page 96)
•GPU (Installing an accelerator or GPU in the secondary riser cage on page 99)
•Controllers (Controller options on page 101)
12. Install the access panel (Install the access panel on page 33).
13. Install the server in the rack.
14. Connect each power cord to the server.
15. Connect each power cord to the power source.
16. Power up the server (Power up the server on page 32).
94Hardware options installation
Installing a secondary low-profile PCIe slot riser cage option
When installed, this riser cage provides an additional low profile slot and supports half-length/half-height
expansion boards.
Prerequisites
This option requires a dual processor configuration.
Before installing this option, be sure that you have the following:
The components included with the hardware option kit
Procedure
1.Observe the following alerts:
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.
2.Back up all server data.
3.Power down the server (Power down the server on page 32).
4.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
5.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
6.Remove the access panel (Remove the access panel on page 33).
7.Install the secondary low-profile PCIe slot riser cage.
Hardware options installation95
8.Install one of the following, as needed:
•Expansion boards (Installing an expansion board in the secondary riser cage on page 96)
•Controllers (Controller options on page 101)
9.Install the access panel (Install the access panel on page 33).
10. Install the server into the rack (Installing the server into the rack on page 46).
11. Connect each power cord to the server.
12. Connect each power cord to the power source.
13. Power up the server (Power up the server on page 32).
Installing an expansion board in the secondary riser cage
Prerequisites
Before installing this option, be sure that you have the following:
•The components included with the hardware option kit
•T-10 Torx screwdriver
Procedure
1.Observe the following alerts:
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.
2.Back up all server data.
96Hardware options installation
3.Power down the server (Power down the server on page 32).
4.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
5.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
6.Remove the access panel (Remove the access panel on page 33).
7.Install a secondary riser cage:
•Low-profile (Installing a secondary low-profile PCIe slot riser cage option on page 95)
•Full-height (Installing a secondary full-height PCI riser cage option on page 91)
8.Remove the expansion slot blank:
A T-10 Torx screwdriver is required to remove the expansion slot blank.
•Half-length
Hardware options installation97
•Full-length
9.Install the expansion board.
98Hardware options installation
10. Connect any required internal or external cables to the expansion board.
11. Install the access panel (Install the access panel on page 33).
12. Install the server in the rack.
13. Connect each power cord to the server.
14. Connect each power cord to the power source.
15. Power up the server (Power up the server on page 32).
Installing an accelerator or GPU in the secondary riser cage
Use these instructions to install accelerator options, including GPUs, in the server.
Prerequisites
When installing a 3/4-length GPU, a low profile type -a controller must be installed.
Before installing this option, do the following:
•Be sure that the power supplies support the installation of this option. For more information, see the
Hewlett Packard Enterprise Configurator website.
•Be sure that you have the following items:
◦The components included with the GPU enablement option kit
◦T-15 Torx screwdriver
Procedure
1.Observe the following alerts:
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the
internal system components to cool before touching them.
Hardware options installation99
CAUTION: To prevent damage to electrical components, properly ground the server before
beginning any installation procedure. Improper grounding can cause electrostatic discharge.
2.Back up all server data.
3.Power down the server (Power down the server on page 32).
4.Remove all power:
a. Disconnect each power cord from the power source.
b. Disconnect each power cord from the server.
5.Do one of the following:
a. Extend the server from the rack (Extend the server from the rack on page 32).
b. Remove the server from the rack (Remove the server from the rack on page 33).
6.Remove the access panel (Remove the access panel on page 33).
7.If installed, remove the low profile riser cage.
8.Install the secondary full-height PCI riser cage (Installing a secondary full-height PCI riser cage
option on page 91).
9.Remove the existing rear guide bracket from the card, if installed.
10. If installing a 3/4-length GPU, install the bracket supplied in the kit.
A T-15 Torx screwdriver is required to install the bracket.
100Hardware options installation
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