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Officejet Enterprise Color MFP X585/X585 Flow
User Guide
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www.hp.com/support/ojcolorMFPX585
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HP Officejet Enterprise Color MFP X585
User Guide
Page 4
Copyright and License
© 2014 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Part number: B5L04-90904
Edition 1, 4/2014
Trademark Credits
®
, Adobe Photoshop®, Acrobat®, and
Adobe
PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Computer, Inc., registered in the U.S. and
other countries. iPod is a trademark of Apple
Computer, Inc. iPod is for legal or rightholderauthorized copying only. Don't steal music.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
®
is a registered trademark of The Open
UNIX
Group.
Page 5
Table of contents
1 Product introduction ..................................................................................................................................... 1
Product comparison .............................................................................................................................................. 2
Product views ........................................................................................................................................................ 5
Product front view ............................................................................................................................... 5
Product back view ............................................................................................................................... 7
Interface ports ..................................................................................................................................... 8
Control-panel view .............................................................................................................................. 9
Product hardware setup and software installation ............................................................................................ 11
2 Paper trays ................................................................................................................................................. 13
Understand paper use ......................................................................................................................................... 14
Configure trays for paper type and size .............................................................................................................. 16
Configure a tray when loading paper ............................................................................................... 16
Configure a tray to match print job settings .................................................................................... 16
Configure a tray by using the control panel ..................................................................................... 17
Load Tray 1 (multi-purpose tray on left side of the product) ............................................................................ 18
Load Tray 2 or optional Tray 3 ............................................................................................................................ 19
3 Parts, supplies, and accessories ................................................................................................................... 21
Order parts, accessories, and supplies ............................................................................................................... 22
Ordering ............................................................................................................................................. 22
Parts and supplies ............................................................................................................................. 22
Accessories ........................................................................................................................................ 22
Replace the ink cartridges ................................................................................................................................... 23
4 Print ........................................................................................................................................................... 27
Print tasks (Windows) .......................................................................................................................................... 28
How to print (Windows) ..................................................................................................................... 28
Automatically print on both sides (Windows) .................................................................................. 29
Manually print on both sides (Windows) .......................................................................................... 30
Print multiple pages per sheet (Windows) ....................................................................................... 31
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Select the paper type (Windows) ...................................................................................................... 32
Additional print tasks ........................................................................................................................ 32
Print tasks (Mac OS X) .......................................................................................................................................... 33
How to print (Mac OS X) ..................................................................................................................... 33
Automatically print on both sides (Mac OS X) .................................................................................. 33
Manually print on both sides (Mac OS X) .......................................................................................... 33
Print multiple pages per sheet (Mac OS X) ....................................................................................... 33
Select the paper type (Mac OS X) ...................................................................................................... 34
Additional print tasks ........................................................................................................................ 32
Store print jobs on the product to print later ...................................................................................................... 35
Create a stored job (Windows) .......................................................................................................... 35
Create a stored job (Mac OS X) .......................................................................................................... 36
Print a stored job ............................................................................................................................... 37
Delete a stored job ............................................................................................................................ 37
Mobile printing ..................................................................................................................................................... 38
HP Wireless Direct and NFC Printing ................................................................................................. 38
HP ePrint via email ............................................................................................................................ 39
HP ePrint software ............................................................................................................................ 39
AirPrint ............................................................................................................................................... 40
Print from the USB port ....................................................................................................................................... 41
Enable the USB port for printing ....................................................................................................... 41
Print USB documents ........................................................................................................................ 41
5 Copy ........................................................................................................................................................... 43
Make a copy ......................................................................................................................................................... 44
Copy on both sides (duplex) ................................................................................................................................ 46
Copy on both sides automatically ..................................................................................................... 46
Copy on both sides manually ............................................................................................................ 46
Optimize copy quality for text or pictures .......................................................................................................... 47
6 Scan/send ................................................................................................................................................... 49
Set up Scan to Email ............................................................................................................................................ 50
Use the E-Mail Setup Wizard ............................................................................................................. 50
Set up the Scan to Email feature via the HP Embedded Web Server ............................................... 50
Set up personal and network contacts ............................................................................................. 51
Add contacts to the address book from the product control panel .............................. 52
Configure Microsoft Outlook with Google Gmail .............................................................................. 54
Set up Save to Network Folder ............................................................................................................................ 56
Use the Save to Network Folder Quick Set Wizard ........................................................................... 56
Set up Save to Network Folder via the HP Embedded Web Server .................................................. 56
Complete the destination folder settings ........................................................................................ 57
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Add Network Folder Path – Save to a standard shared network folder ........................ 57
Add Network Folder Path – Save to an FTP Server ........................................................ 58
Send only to folders with read and write access ........................................................... 59
Allow sending to folders with write-access only ........................................................... 59
Set up Save to USB ............................................................................................................................................... 60
Set up Save to SharePoint® (flow models only) ................................................................................................. 61
Create a Quick Set ................................................................................................................................................ 63
Send a scanned document to one or more email addresses .............................................................................. 65
Send email by entering email addresses manually .......................................................................... 65
Send email by using the address book ............................................................................................. 67
Send a scanned document to a network folder .................................................................................................. 70
Use HP Flow CM solution (flow models only) ...................................................................................................... 73
7 Fax ............................................................................................................................................................. 75
Set up fax ............................................................................................................................................................. 76
The first time the product is turned on with a fax accessory installed ........................................... 76
After initial product hardware setup ................................................................................................ 76
Change fax configurations .................................................................................................................................. 77
Fax dialing settings ........................................................................................................................... 77
General fax send settings ................................................................................................................. 78
Fax receive settings .......................................................................................................................... 79
Send a fax ............................................................................................................................................................ 81
8 Manage the product ..................................................................................................................................... 83
Configure IP network settings ............................................................................................................................. 84
Printer sharing disclaimer ................................................................................................................. 84
View or change network settings ..................................................................................................... 84
Rename the product on a network ................................................................................................... 84
Manually configure IPv4 TCP/IP parameters from the control panel .............................................. 85
Manually configure IPv6 TCP/IP parameters from the control panel .............................................. 85
HP Embedded Web Server ................................................................................................................................... 87
How to access the HP Embedded Web Server (EWS) ........................................................................ 87
HP Embedded Web Server features .................................................................................................. 87
Information tab ............................................................................................................... 88
General tab ...................................................................................................................... 88
Print tab or Copy/Print tab ............................................................................................. 89
Scan/Digital Send tab (MFP models only) ...................................................................... 90
Fax tab (MFP models only) ............................................................................................. 91
Troubleshooting tab ....................................................................................................... 91
Security tab ..................................................................................................................... 92
HP Web Services tab ....................................................................................................... 92
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Networking tab ............................................................................................................... 92
Other Links list ................................................................................................................ 94
HP Utility for Mac OS X ......................................................................................................................................... 95
Open HP Utility .................................................................................................................................. 95
HP Utility features ............................................................................................................................. 95
HP Web Jetadmin ................................................................................................................................................. 97
Economy settings ................................................................................................................................................ 98
Optimize speed or energy usage ...................................................................................................... 98
Set Sleep mode ................................................................................................................................. 98
Set the Sleep Schedule ...................................................................................................................... 98
Product security features .................................................................................................................................. 100
Security statements ........................................................................................................................ 100
IP Security ....................................................................................................................................... 100
Sign in to the product ...................................................................................................................... 100
Assign a system password .............................................................................................................. 100
Encryption support: HP High Performance Secure Hard Disks ...................................................... 101
Lock the formatter .......................................................................................................................... 101
Software and firmware updates ....................................................................................................................... 102
9 Solve general problems .............................................................................................................................. 103
Restore factory-set defaults ............................................................................................................................. 104
Control panel help system ................................................................................................................................ 105
A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel .................... 106
Change the “Very Low” settings ..................................................................................................... 106
For products with fax capability ................................................................................... 106
Order supplies ................................................................................................................................. 107
Product does not pick up paper or misfeeds .................................................................................................... 108
The product does not pick up paper ............................................................................................... 108
The product picks up multiple sheets of paper .............................................................................. 108
The document feeder jams, skews, or picks up multiple sheets of paper .................................... 108
Clear jams .......................................................................................................................................................... 110
Auto-navigation for clearing jams .................................................................................................. 110
Experiencing frequent or recurring paper jams? ............................................................................ 110
Clear jams in the output bin ............................................................................................................ 111
Clear jams in Tray 1 (multipurpose tray) ........................................................................................ 112
Clear jams in the left door ............................................................................................................... 115
Clear jams in the ink collection unit area ........................................................................................ 116
Clear jams in Tray 2 ......................................................................................................................... 119
Clear jams in optional Tray 3 .......................................................................................................... 120
Clear jams in the document feeder ................................................................................................. 122
Improve print quality ......................................................................................................................................... 127
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Print from a different software program ....................................................................................... 127
Check the paper-type setting for the print job ............................................................................... 127
Check the paper type setting (Windows) ..................................................................... 127
Check the paper type setting (Mac OS X) ..................................................................... 128
Check ink cartridge status .............................................................................................................. 128
Clean the product ............................................................................................................................ 128
Print a cleaning page .................................................................................................... 128
Clean the printhead ...................................................................................................... 129
Resolve ink smears ....................................................................................................... 129
Check the scanner glass for dirt and smudges ............................................................ 129
Visually inspect the ink cartridge ................................................................................................... 130
Check paper and the printing environment .................................................................................... 131
Step one: Use paper that meets HP specifications ...................................................... 131
Step two: Check the environment ................................................................................ 131
Step three: Set the individual tray alignment .............................................................. 132
Calibrate the product to align the colors ........................................................................................ 132
Check other print job settings ......................................................................................................... 132
Adjust color settings (Windows) ................................................................................... 133
Try a different print driver .............................................................................................................. 134
Improve copy image quality .............................................................................................................................. 135
Check the scanner glass for dirt and smudges ............................................................................... 135
Calibrate the scanner ...................................................................................................................... 136
Check the paper settings ................................................................................................................ 137
Check the paper size and type configuration ............................................................... 137
Select the tray to use for the copy ............................................................................... 137
Check the image-adjustment settings ........................................................................................... 137
Optimize copy quality for text or pictures ...................................................................................... 137
Edge-to-edge copying .................................................................................................................... 138
Clean the pickup rollers and separation pad in the document feeder ........................................... 138
Improve scan image quality .............................................................................................................................. 140
Check the scanner glass for dirt and smudges ............................................................................... 140
Check the scan/send settings from the product control panel ..................................................... 141
Check the resolution settings ....................................................................................... 141
Check the color settings ............................................................................................... 142
Check the image-adjustment settings ......................................................................... 142
Optimize scan quality for text or pictures ................................................................... 142
Check the output-quality settings ............................................................................... 143
Clean the pickup rollers and separation pad in the document feeder ........................................... 143
Improve fax image quality ................................................................................................................................ 145
Check the scanner glass for dirt and smudges ............................................................................... 145
Check the send-fax resolution settings ......................................................................................... 146
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Check the image-adjustment settings ........................................................................................... 147
Optimize fax quality for text or pictures ........................................................................................ 147
Check the error-correction settings ............................................................................................... 147
Send to a different fax machine ..................................................................................................... 148
Clean the pickup rollers and separation pad in the document feeder ........................................... 148
Check the fit-to-page setting ......................................................................................................... 149
Check the sender's fax machine ..................................................................................................... 149
Solve wired network problems ......................................................................................................................... 150
Poor physical connection ................................................................................................................ 150
The computer is using the incorrect IP address for the product ................................................... 150
The computer is unable to communicate with the product ........................................................... 150
The product is using incorrect link and duplex settings for the network ...................................... 151
New software programs might be causing compatibility problems ............................................. 151
The computer or workstation might be set up incorrectly ............................................................ 151
The product is disabled, or other network settings are incorrect ................................................. 151
Solve fax problems ............................................................................................................................................ 152
Checklist for solving fax problems ................................................................................................. 152
What type of phone line are you using? ....................................................................... 152
Are you using a surge-protection device? .................................................................... 152
Are you using a phone company voice-messaging service or an answering
machine? ....................................................................................................................... 152
Does your phone line have a call-waiting feature? ..................................................... 153
Check fax accessory status .......................................................................................... 153
General fax problems ...................................................................................................................... 154
The fax failed to send ................................................................................................... 154
An Out of Memory status message displays on the product control panel ................ 154
Print quality of a photo is poor or prints as a gray box ............................................... 154
You touched the Stop button to cancel a fax, but the fax was still sent ..................... 154
No fax address book button displays ........................................................................... 154
Not able to locate the Fax settings in HP Web Jetadmin ............................................. 154
The header is appended to the top of the page when the overlay option is
enabled ......................................................................................................................... 154
A mix of names and numbers is in the recipients box ................................................. 154
A one-page fax prints as two pages ............................................................................. 155
A document stops in the document feeder in the middle of faxing ............................ 155
The volume for sounds coming from the fax accessory is too high or too low .......... 155
Index ........................................................................................................................................................... 157
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1 Product introduction
●
Product comparison
●
Product views
●
Product hardware setup and software installation
For more information:
In the US, go to
Outside the US, go to
product name, and then select Search.
HP's all-inclusive help for your product includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/support/ojcolorMFPX585.
www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
ENWW 1
Page 12
Product comparison
Model name
Model number
Paper handling Tray 1 (50-sheet capacity)
Tray 2 (500-sheet capacity)
Automatic duplex printing
Connectivity 10/100/1000 Ethernet LAN connection with
Easy-access USB port for printing and
Wireless direct accessory for “touch”
Storage HP High-Performance Secure Hard Disk
Control-panel display and
input
Retractable keyboard
Print Prints up to 42 pages per minute (ppm) on
X585dn model
B5L04A
IPv4 and IPv6
scanning without a computer and
upgrading the firmware
printing from mobile devices (optional on
some printers)
Touchscreen control panel
A4 or Letter-size paper in Professional
mode, up to 70 ppm in General Office mode,
and up to 15 ppm in Presentation mode
X585f model
B5L05A
X585z model
B5L06A
Easy-access USB printing (no computer
required)
Wireless direct accessory for “touch”
Mobile printing using the following:
Fax
printing from mobile devices (optional on
some printers)
●
HP ePrint via email
●
HP ePrint App
●
HP ePrint Software
●
HP ePrint Enterprise
●
HP ePrint Home & Biz App
●
Google Cloud Print
●
AirPrint
NOTE: Get more information on mobility
solutions at the following links:
www.hp.com/go/mobileprinting;
www.hpconnected.com; www.hp.com/go/
LaserJetMobilePrinting
1
2 Chapter 1 Product introduction ENWW
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Model name
X585dn model
X585f model
X585z model
Model number
B5L04A
B5L05A
B5L06A
Copy and Scan Copies and scans 45 ppm on A4 and Letter-
size paper, can scan up to 60 ppm in lower
resolution settings
Easy-access USB copying and scanning (no
computer required)
50-page document feeder
100-page document feeder with electronic
duplex copying and scanning and multi-pick
detection
Digital Send Send to E-mail, Save to USB, and Save to
Network Folder options
Save to SharePoint® option
Supported operating
23
systems
Windows XP SP3 or later, 32-bit and 64-bit
NOTE: The software installer does not
support the 64-bit version, but the print
driver supports it.
NOTE: Microsoft retired mainstream
support for Windows XP in April 2009. HP
will continue to provide best-effort support
for the discontinued XP operating system.
Windows Vista, 32-bit and 64-bit
NOTE: Windows Vista Starter is not
supported by the software installer or the
print driver.
Windows 7, SP1 or later, 32-bit and 64-bit
Windows 8, 32-bit and 64-bit
Windows 8.1, 32-bit and 64-bit
Windows 2003 Server SP2 or later, 32-bit
and 64-bit
NOTE: The software installer does not
support the 64-bit version, but the print
driver supports it.
NOTE: Microsoft retired mainstream
support for Windows Server 2003 in July
2010. HP will continue to provide besteffort support for the discontinued Server
2003 operating system.
Windows Server 2008, 32-bit and 64-bit
Windows Server 2008 R2, 64-bit
Windows Server 2012, 64-bit
ENWW Product comparison 3
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Model name
X585dn model
X585f model
X585z model
Model number
Mac OS X 10.6, OS X 10.7 Lion, OS X 10.8
1
The HP ePrint Software supports the following operating systems: Windows Vista® (32-bit and 64-bit); Windows 7 (32-bit and 64bit); Windows 8 (32-bit and 64-bit); and Mac OS X 10.6, OS X 10.7 Lion, OS X 10.8 Mountain Lion, and OS X 10.9 Mavericks.
2
The list of supported operating systems applies to the Windows PCL 6, UPD PCL 6, UPD PCL 5, UPD PS, and Mac print drivers and to
the in-box software installation CD. For a current list of supported operating systems, go to
for HP's all-inclusive help for your product. If you are located outside the US, go to
click Drivers & Software, and then provide the product name or number. In the Download Options area, click Drivers, Software &
Firmware.
3
The HP Software Installer CD installs the HP PCL 6 driver for Windows operating systems along with other optional software. Mac
installer software is not included on the CD. The CD provides steps to download the Mac installer software from
www.hp.com/support, select the country/region, and then click Drivers & Software. Enter a product name or number. In the
Download Options area, click Drivers, Software & Firmware. Click the operating system version, and then click the Download
button.
Mountain Lion, and OS X 10.9 Mavericks
NOTE: The latest operating system support can be found online at: www.hp.com/support/ojcolorMFPX585.
NOTE: For downloads of, and more information about, the HP UPD Postscript, PCL 5, and PCL 6 drivers, see
www.hp.com/go/upd.
UPD PCL 5 is not supported for Windows operating systems. For additional details on client and server
operating systems for the HP UPD, go to
www.hp.com/go/upd, and then click the Specifications tab.
NOTE: For more information about mobile printing solutions, go to www.hp.com/go/mobileprinting;
www.hpconnected.com; or www.hp.com/go/LaserJetMobilePrinting.
B5L04A
B5L05A
www.hp.com/support/ojcolorMFPX585
www.hp.com/support, select a country/region,
B5L06A
www.hp.com. Go to
4 Chapter 1 Product introduction ENWW
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Product views
●
Product front view
●
Product back view
●
Interface ports
●
Control-panel view
Product front view
1
12
11
caps lock
A S D F G H J K L
shift
Z X C V B N M
@ alt
10
:
“
;
enter
,
‘
?
.
alt
shift
/
9
8
7
1 Document feeder/scanner assembly
2
3
4
5
6
2 Document feeder input tray
3 Document-feeder output bin
4 Output bin extension
5 Output bin
6 Output ejector flap
7Tray 2
8 On/off button
9 Ink cartridge door
10 X585z models only: keyboard (pull the keyboard straight out to use it)
ENWW Product views 5
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11 Hardware integration pocket (HIP — for connecting accessory and third-party devices)
12 Control panel with color touchscreen display (tilts up for easier viewing)
6 Chapter 1 Product introduction ENWW
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Product back view
1
9
8
7
2
6
5
4
1 Document feeder cover (access for clearing jams or cleaning rollers)
2 Left door (access for clearing jams and the ink collection unit)
3 Tray 1 (multipurpose tray)
4 Fax port (fax models only)
5 Cable lock slot
6 Model and serial number label
7 Interface ports
8 Formatter (contains the interface ports)
9 Power connection
3
ENWW Product views 7
Page 18
Interface ports
1
2
3
4
5
1 USB device port accepts a USB cable from a computer (alternative to network and wireless connections).
2 Ethernet port
3 Foreign interface harness (FIH) port
4 USB host port accepts USB storage devices for Plug and Print
5 Fax port (fax models only)
8 Chapter 1 Product introduction ENWW
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Control-panel view
S D F G
enter
k
Folder
H J K L
:
;
Network
The Home screen provides access to the product features and indicates the current status of the product.
You can return to the Home screen at any time by touching the Home button on the left side of the product
control panel. You can also touch the Home button in the upper-left corner of most screens.
NOTE: The features that appear on the Home screen can vary, depending on the product configuration.
4
6 7 8 9 10 11
5
3
2
1
Network Folder
12
13
14
:
enter
caps lock
16
A S D F G H J K L
shift
Z X C V B N M
@ alt
1 Home button Touch to return to the product Home screen at any time.
2 Refresh button Touch the Refresh button to clear changes and restore the default settings.
3 Sign In or Sign Out
Touch the Sign In button to access secured features.
button
Touch the Sign Out button to sign out of the product if you have signed in for access to secured
features. After you sign out, the product restores all options to the default settings.
4 HP logo or Home button
On any screen other than the Home screen, the HP logo changes to a Home
Home
button to return to the Home screen.
“
;
‘
?
,
alt
shift
.
/
15
button. Touch the
5 Stop button Touch the Stop button to pause the current job. The Job Status screen opens, and then you can
cancel or continue the job.
6 Start button Touch the Start button to start a copy job.
7 Product status The status line provides information about the overall product status.
8 Language Selection
Touch the Language Selection button to select the language for the control-panel display.
button
9 Sleep button Touch the Sleep button to put the product into Sleep mode.
10 Network button Touch the Network button to find information about the network connection.
11 Help button Touch the Help button to open the embedded help system.
12 Copies field The Copies field indicates the number of copies that the product is set to make.
13 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.
ENWW Product views 9
Page 20
14 Features Depending on the product configuration, the features that appear in this area can include any of the
following items:
●
Quick Sets
●
Copy
●
E-mail
●
Fax
●
Save to USB
●
Save to Network Folder
●
Save to Device Memory
●
Retrieve from USB
●
Retrieve from Device Memory
●
Save to SharePoint®
●
Job Status
●
Supplies
●
Trays
●
Administration
●
Device Maintenance
15 Keyboard (X585z
models only)
16 Easy-access USB port Insert a USB flash drive for printing and scanning without a computer or to update the product
The X585z model includes a physical keyboard. The keys are mapped to your language in the same
way the virtual keyboard on the product control panel is mapped. If you select a different keyboard
layout for the virtual keyboard, the keys on the physical keyboard are remapped to match the new
settings.
firmware.
NOTE: An administrator must enable this port before use.
10 Chapter 1 Product introduction ENWW
Page 21
Product hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional
instructions, go to HP support on the Web.
In the US, go to
Outside the US, follow these steps:
1. Go to
2. Select your country/region.
3. Click Troubleshooting.
4. Enter the product name (HP Officejet Enterprise Color MFP X585), and then select Search.
Find the following support:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/support/ojcolorMFPX585 for HP's all-inclusive help for your product.
www.hp.com/support.
ENWW Product hardware setup and software installation 11
Page 22
12 Chapter 1 Product introduction ENWW
Page 23
2 Paper trays
●
Understand paper use
●
Configure trays for paper type and size
●
Load Tray 1 (multi-purpose tray on left side of the product)
●
Load Tray 2 or optional Tray 3
For more information:
In the US, go to
Outside the US, go to
product name, and then select Search.
HP's all-inclusive help for your product includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/support/ojcolorMFPX585.
www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
ENWW 13
Page 24
Understand paper use
HP Officejet inks for business are specifically developed for use with HP printheads. Unique ink formulations
help extend the life of the printheads and enhance reliability. When used with ColorLok® paper, these inks
provide laser-like color output.
This product supports a variety of paper and other print media. Paper or print media that does not meet the
following guidelines might cause poor print quality, increased jams, and premature wear on the product.
It is possible for paper to meet all of these guidelines and still not produce satisfactory results. This might be
the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over
which Hewlett-Packard has no control.
CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might cause
problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard warranty or
service agreements.
●
For best results, use only HP-brand paper and print media designed for inkjet printers or multiuse.
●
Use paper or print media made for inkjet printers.
●
Hewlett-Packard Company cannot recommend the use of other brands of media because HP cannot
control their quality.
NOTE: Based on HP internal testing using a range of plain papers, HP highly recommends using papers with
the ColorLok® logo for this product. For details, go to
www.hp.com/go/printpermanence.
Use the following guidelines to obtain satisfactory results when using special paper or print media. Set the
paper type and size in the printer driver to obtain the best results.
Media type Do Do not
Envelopes
Labels
Letterhead or preprinted forms
●
Store envelopes flat.
●
Use envelopes where the seam
extends all the way to the corner of
the envelope.
●
Use only labels that have no exposed
backing between them.
●
Use labels that lie flat.
●
Use only full sheets of labels.
●
Use only letterhead or forms
approved for use in inkjet printers.
●
Do not use envelopes that are
wrinkled, nicked, stuck together, or
otherwise damaged.
●
Do not use envelopes that have
clasps, snaps, windows, or coated
linings.
●
Do not use labels that have wrinkles
or bubbles, or are damaged.
●
Do not print partial sheets of labels.
●
Do not use raised or metallic
letterhead.
14 Chapter 2 Paper trays ENWW
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Media type Do Do not
Heavy paper
Glossy or coated paper
●
Use only heavy paper that is
approved for use in inkjet printers
and meets the weight specifications
for this product.
●
Use only glossy or coated paper that
is approved for use in inkjet printers.
●
Print on the correct side of this type
of paper.
●
Do not attempt to duplex print on
this type of paper.
●
Do not use paper that is heavier than
the recommended media
specification for this product unless it
is HP paper that has been approved
for use in this product.
●
Do not use glossy or coated paper
designed for use in laser products.
Using laser printer glossy media can
result in ink puddling on the page and
covering the internal parts of the
product.
●
Printing on the incorrect side of this
type of paper can lead to puddling
and product contamination from
excess ink.
●
Duplex printing on this type of paper
can lead to smearing and product
contamination.
ENWW Understand paper use 15
Page 26
Configure trays for paper type and size
By default, the product pulls paper from Tray 2. If Tray 2 is empty, the product pulls paper from Tray 1, or
Tray 3 if it is installed. Configuring a tray on this product changes the speed settings to obtain the best print
quality for the type of paper that you are using. If you are using special paper for all or most print jobs on the
product, change this default tray setting on the product.
The following table lists possible ways you can use the tray settings to meet your printing needs.
Paper use Configure the product Print
Load Tray 1 and one other tray with the
same paper, and have the product pick
paper from one tray if the other one is
empty.
Occasionally use special paper, such as
heavy paper or letterhead, from a tray that
usually contains plain paper.
Frequently use special paper, such as
heavy paper or letterhead, from one tray.
Load paper in Tray 1. No configuration is
needed, if the default settings for type and
size have not been changed.
Load special paper in Tray 1. From the software program print dialog,
Load special paper in Tray 1, and configure
the tray for the paper type.
Configure a tray when loading paper
1. Load paper in the tray.
2. The tray configuration message displays on the product control panel.
3. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a
different paper size or type.
From the software program, print the job.
choose the paper type that matches the
special paper loaded in the tray before
sending the print job. Select Tray 1 as the
paper source from the Paper Quality tab
(Windows) or Paper Feed menu (Mac).
From the software program print dialog,
choose the paper type that matches the
special paper loaded in the tray before
sending the print job. Select Tray 1 as the
paper source from the Paper Quality tab
(Windows) or Paper Feed menu (Mac).
4. Select the correct type and size, and then touch the OK button.
Configure a tray to match print job settings
1. In the software program, specify the source tray, the paper size, and the paper type.
2. Send the job to the product.
If the tray needs to be configured, a tray configuration message displays on the product control panel.
3. Load the tray with the specified type and size of paper, and then close the tray.
4. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a
different paper size or type.
5. Select the correct type and size, and then touch the OK button.
16 Chapter 2 Paper trays ENWW
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Configure a tray by using the control panel
You can also configure the trays for type and size without a prompt from the product.
1. From the Home screen on the product control panel, scroll to and touch the Trays button.
2. Touch the line for the tray that you want to configure, and then touch the Modify button.
3. Select the paper type and size from the lists of options.
4. Touch the OK button to save your selection.
ENWW Configure trays for paper type and size 17
Page 28
Load Tray 1 (multi-purpose tray on left side of the product)
1. Open Tray 1.
2. Pull out the tray extension.
3. Extend the paper guides fully and then load the
paper stack into Tray 1. Adjust the paper guides
to the size of the paper.
NOTE: Place the paper into Tray 1 with the side
to be printed on face-down and the top of page
on the side of the tray closest to the product.
18 Chapter 2 Paper trays ENWW
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Load Tray 2 or optional Tray 3
1. Pull the tray out of the product.
2. Slide open the paper length and width guides.
3. Place the paper in the tray and make sure that it
is flat at all four corners. Slide the side paper
width guides so that they align with the papersize marking in the bottom of the tray. Slide the
front paper length guide so that it pushes the
stack of paper against the back of the tray.
NOTE: Place the paper into the tray with the
side to be printed on face-up.
ENWW Load Tray 2 or optional Tray 3 19
Page 30
4. Push down on the paper to make sure that the
paper stack is below the paper limit tabs on the
side of the tray.
5. Slide the tray into the product.
NOTE: To close the tray, push in the middle or
with even pressure on both sides. Avoid pushing
on one side only.
20 Chapter 2 Paper trays ENWW
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3 Parts, supplies, and accessories
●
Order parts, accessories, and supplies
●
Replace the ink cartridges
For more information:
In the US, go to
Outside the US, go to
product name, and then select Search.
HP's all-inclusive help for your product includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/support/ojcolorMFPX585.
www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
ENWW 21
Page 32
Order parts, accessories, and supplies
Ordering
Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on your computer, enter the
Parts and supplies
The following parts are available for the product.
Item Part number Cartridge number Description
Ink cartridges D8J10A HP 980A Standard-capacity black ink cartridge with HP Officejet
www.hp.com/buy/parts
product IP address or host name in the address/URL field. The EWS
contains a link to the HP SureSupply Web site, which provides options
for purchasing Original HP supplies.
pigment ink
D8J07A HP 980A Standard-capacity cyan ink cartridge with HP Officejet
pigment ink
D8J09A HP 980A Standard-capacity yellow ink cartridge with HP Officejet
pigment ink
D8J08A HP 980A Standard-capacity magenta ink cartridge with HP Officejet
pigment ink
Ink collection unit B5L09A HP Officejet Enterprise ink collection unit and duplex module
NOTE: For information about the yield for the cartridges, see www.hp.com/go/pageyield. Actual yield
depends on specific use.
Accessories
The following accessories are available for the product.
Item Part number Description
Paper-handling accessory B5L07A HP Officejet Enterprise 500-sheet paper tray (optional Tray 3)
Product cabinet and stand B5L08A HP Officejet Enterprise printer cabinet and stand
Network accessory J8029A HP NFC/Wireless Direct Accessory
Fax accessory CC487A HP MFP Analog Fax Accessory 500
USB cable 8121-0868 2-meter A-to-B cable
22 Chapter 3 Parts, supplies, and accessories ENWW
Page 33
Replace the ink cartridges
The product uses four colors and has a different ink cartridge for each color: yellow (Y), cyan (C), magenta
(M), and black (K).
1. Open the ink cartridge door.
2. Push the old ink cartridge inward to unlock it.
3. Grasp the edge of the old ink cartridge and then
pull the cartridge straight out to remove it.
ENWW Replace the ink cartridges 23
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4. Remove the new ink cartridge from the
packaging.
C
980
5. Do not touch the gold-colored metal contacts of
the ink cartridge. Fingerprints on the contacts can
cause print-quality problems.
6. Insert the new ink cartridge into the product.
Push the cartridge until it “clicks” into place.
C
980
24 Chapter 3 Parts, supplies, and accessories ENWW
Page 35
7. Close the ink cartridge door.
8. Place the old cartridge in the box and refer to
information about recycling used ink cartridges
on the ink cartridge box.
ENWW Replace the ink cartridges 25
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26 Chapter 3 Parts, supplies, and accessories ENWW
Page 37
4Print
●
Print tasks (Windows)
●
Print tasks (Mac OS X)
●
Store print jobs on the product to print later
●
Mobile printing
●
Print from the USB port
For more information:
In the US, go to
Outside the US, go to
product name, and then select Search.
HP's all-inclusive help for your product includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/support/ojcolorMFPX585.
www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
ENWW 27
Page 38
Print tasks (Windows)
How to print (Windows)
The following procedure describes the basic printing process for Windows.
1. From the software program, select the Print option.
2. Select the product from the list of printers. To change settings, click or tap the Properties or
Preferences button to open the print driver.
NOTE: The name of the button varies for different software programs.
3. Click or tap the tabs in the print driver to configure the available options. For example, set the paper
orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings
on the Paper/Quality tab.
4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from
this screen.
5. Click or tap the OK button to print the job.
28 Chapter 4 Print ENWW
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Automatically print on both sides (Windows)
Use this procedure for products that have an automatic duplexer installed. If the product does not have an
automatic duplexer installed, or to print on paper types that the duplexer does not support, you can print on
both sides manually.
1. From the software program, select the Print option.
2. Select the product from the list of printers, and then click or tap the Properties or Preferences button
to open the print driver.
NOTE: The name of the button varies for different software programs.
3. Click or tap the Finishing tab.
4. Select the Print on both sides check box. Click the OK button to close the Document Properties dialog
box.
5. In the Print dialog box, click the OK button to print the job.
ENWW Print tasks (Windows) 29
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Manually print on both sides (Windows)
Use this procedure for products that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
1. From the software program, select the Print option.
2. Select the product from the list of printers, and then click or tap the Properties or Preferences button
to open the print driver.
NOTE: The name of the button varies for different software programs.
3. Click or tap the Finishing tab.
4. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the
job.
5. Retrieve the printed stack from the output bin, and place it in Tray 1.
6. If prompted, touch the appropriate control panel button to continue.
30 Chapter 4 Print ENWW
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Print multiple pages per sheet (Windows)
1. From the software program, select the Print option.
2. Select the product from the list of printers, and then click or tap the Properties or Preferences button
to open the print driver.
NOTE: The name of the button varies for different software programs.
3. Click or tap the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down list.
5. Select the correct Print page borders, Page order, and Orientation options. Click the OK button to close
the Document Properties dialog box.
6. In the Print dialog box, click the OK button to print the job.
ENWW Print tasks (Windows) 31
Page 42
Select the paper type (Windows)
1. From the software program, select the Print option.
2. Select the product from the list of printers, and then click or tap the Properties or Preferences button
to open the print driver.
NOTE: The name of the button varies for different software programs.
3. Click or tap the Paper/Quality tab.
4. From the Paper type drop-down list, click the More... option.
5. Expand the list of Type is: options.
6. Expand the category of paper types that best describes your paper.
7. Select the option for the type of paper you are using, and then click the OK button.
8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
Additional print tasks
In the US, go to www.hp.com/support/ojcolorMFPX585.
Outside the US, go to
product name, and then select Search.
Instructions are available for performing specific print tasks, such as the following:
●
Create and use printing shortcuts or presets
●
Select the paper size, or use a custom paper size
●
Select the page orientation
●
Create a booklet
●
Scale a document to fit a specific paper size
●
Print the first or last pages of the document on different paper
●
Print watermarks on a document
www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
32 Chapter 4 Print ENWW
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Print tasks (Mac OS X)
How to print (Mac OS X)
The following procedure describes the basic printing process for Mac OS X.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. Open the menus drop-down list or click Show Details, and then select other menus to adjust the print
settings.
4. Click the Print button.
Automatically print on both sides (Mac OS X)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using
AirPrint.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. Open the menus drop-down list or click Show Details, and then click the Layout menu.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.
Manually print on both sides (Mac OS X)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using
AirPrint.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select this product.
3. Open the menus drop-down list or click Show Details, and then click the Manual Duplex menu.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the product, and remove any blank paper that is in Tray 1.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8. If prompted, touch the appropriate control panel button to continue.
Print multiple pages per sheet (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
ENWW Print tasks (Mac OS X) 33
Page 44
3. Open the menus drop-down list or click Show Details, and then click the Layout menu.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each
sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.
Select the paper type (Mac OS X)
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. Open the menus drop-down list or click Show Details, and then click the Finishing menu.
4. Select a type from the Media-type drop-down list.
5. Click the Print button.
Additional print tasks
In the US, go to www.hp.com/support/ojcolorMFPX585.
Outside the US, go to
product name, and then select Search.
Instructions are available for performing specific print tasks, such as the following:
●
Create and use printing shortcuts or presets
●
Select the paper size, or use a custom paper size
●
Select the page orientation
●
Create a booklet
●
Scale a document to fit a specific paper size
●
Print the first or last pages of the document on different paper
●
Print watermarks on a document
www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
34 Chapter 4 Print ENWW
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Store print jobs on the product to print later
●
Create a stored job (Windows)
●
Create a stored job (Mac OS X)
●
Print a stored job
●
Delete a stored job
Create a stored job (Windows)
You can store jobs on the product so you can print them at any time.
NOTE: Your print driver might look different than what is shown here, but the steps are the same.
1. From the software program, select the Print
option.
2. Select the product from the list of printers, and
then select Properties or Preferences (the name
varies for different software programs).
3. Click the Job Storage tab.
ENWW Store print jobs on the product to print later 35
Page 46
4. Select a Job Storage Mode option.
●
Proof and Hold: Print and proof one copy of
a job, and then print more copies.
●
Personal Job: The job does not print until
you request it at the product control panel.
For this job-storage mode, you can select
one of the Make Job Private/Secure options.
If you assign a personal identification
number (PIN) to the job, you must provide
the required PIN at the control panel. If you
encrypt the job, you must provide the
required password at the control panel.
●
Quick Copy: Print the requested number of
copies of a job and store a copy of the job in
the product memory so you can print it again
later.
●
Stored Job: Store a job on the product and
allow other users to print the job at any time.
For this job-storage mode, you can select
one of the Make Job Private/Secure options.
If you assign a personal identification
number (PIN) to the job, the person who
prints the job must provide the required PIN
at the control panel. If you encrypt the job,
the person who prints the job must provide
the required password at the control panel.
5. To use a custom user name or job name, click the
Custom button, and then enter the user name or
the job name.
Select which option to use if another stored job
already has that name:
●
Use Job Name + (1-99): Append a unique
number to the end of the job name.
●
Replace Existing File: Overwrite the existing
stored job with the new one.
6. Click the OK button to close the Document
Properties dialog box. In the Print dialog box,
click the OK button to print the job.
Create a stored job (Mac OS X)
You can store jobs on the product so you can print them at any time.
1. Click the File menu, and then click the Print option.
2. In the Printer menu, select the product.
3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Job Storage menu.
4. In the Mode drop-down list, select the type of stored job.
36 Chapter 4 Print ENWW
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●
Proof and Hold: Print and proof one copy of a job, and then print more copies.
●
Personal Job: The job does not print until you request it at the product control panel. If you assign
a personal identification number (PIN) to the job, you must provide the required PIN at the control
panel.
●
Quick Copy: Print the requested number of copies of a job and store a copy of the job in the
product memory so you can print it again later.
●
Stored Job: Store a job on the product and allow other users to print the job at any time. If you
assign a personal identification number (PIN) to the job, the person who prints the job must
provide the required PIN at the control panel.
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the
job name.
Select which option to use if another stored job already has that name.
●
Use Job Name + (1-99): Append a unique number to the end of the job name.
●
Replace Existing File: Overwrite the existing stored job with the new one.
6. If you selected the Stored Job or Personal Job option in step 3, you can protect the job with a PIN. Type
a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the product
prompts them to enter this PIN number.
7. Click the Print button to process the job.
Print a stored job
Use the following procedure to print a job that is stored in the product memory.
1. From the Home screen on the product control panel, scroll to and touch the Retrieve from Device
Memory button.
2. Select the name of the folder where the job is stored.
3. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
4. Adjust the number of copies, and then touch the Start
Delete a stored job
When you send a stored job to the product memory, the product overwrites any previous jobs with the same
user and job name. If a job is not already stored under the same user and job name, and the product needs
additional space, the product might delete other stored jobs starting with the oldest. You can change the
number of jobs that the product can store from the General Settings menu on the product control panel.
Use this procedure to delete a job that is stored in the product memory.
1. From the Home screen on the product control panel, scroll to and touch the Retrieve from Device
Memory button.
2. Select the name of the folder where the job is stored.
button to print the job.
3. Select the name of the job, and then touch the Delete button.
4. If the job is private or encrypted, enter the PIN or the password, and then touch the Delete button.
ENWW Store print jobs on the product to print later 37
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Mobile printing
HP offers multiple Mobile and ePrint solutions to enable wireless printing to an HP printer from a laptop,
tablet, smartphone, or other mobile device. To determine the best choice, go to
LaserJetMobilePrinting (English only).
●
HP Wireless Direct and NFC Printing
●
HP ePrint via email
●
HP ePrint software
●
AirPrint
HP Wireless Direct and NFC Printing
HP provides HP Wireless Direct and NFC (Near Field Communication) printing for printers with the HP Jetdirect
2800w NFC & Wireless Direct Accessory (part number: J8029-90901) as well as certain other HP LaserJet
printers (check the printer’s documentation). See
the HP Jetdirect 2800w NFC & Wireless Direct Accessory.
Use HP Wireless Direct to print wirelessly from the following devices:
●
iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint app
●
Android mobile devices using the HP ePrint App or the Android embedded print solution
www.hp.com/go/
www.hp.com/go/jd2800wSupport for more information on
●
Symbian mobile devices using the HP ePrint Home & Biz App
●
PC and Mac devices using the HP ePrint Software
For more information on HP Wireless Direct printing, go to
HP Wireless Direct on the left navigation bar.
NFC and HP Wireless Direct capabilities can be enabled or disabled from the printer’s control panel.
1. From the Home screen on the product control panel, scroll to and touch the Administration menu.
2. Open the following menus:
●
Network Settings
●
Wireless Menu
●
Wireless Direct
3. Touch the On menu item.
NOTE: In environments where more than one model of the same product is installed, it might be helpful to
provide each product a more unique SSID for easier product identification for HP Wireless Direct printing. The
SSID (Service Set Identifier) is also available on the How to Connect Page by touching the Network
from the Home screen on the product control panel.
Follow this procedure to change the product SSID:
www.hp.com/go/wirelessprinting, and then click
button
1. From the Home screen on the product control panel, scroll to and touch the Administration menu.
2. Open the following menus:
38 Chapter 4 Print ENWW
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●
Network Settings
●
Wireless Menu
●
Wireless Direct
●
SSID
3. Touch the SSID name area.
4. Use the keyboard to change the name.
5. Touch OK.
HP ePrint via email
Use HP ePrint to print documents by sending them as an email attachment to the product's email address
from any email enabled device.
NOTE: The product might require a firmware update to use this feature.
To use HP ePrint, the product must meet these requirements:
●
The product must be connected to a wired or wireless network and have Internet access.
●
HP Web Services must be enabled on the product, and the product must be registered with
HP Connected.
Follow this procedure to enable HP Web Services and register with HP Connected:
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the product control panel, touch the Network
address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.
2. Click the HP Web Services tab.
3. Select the option to enable Web Services.
NOTE: Enabling Web Services might take several minutes.
4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.
HP ePrint software
The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP
ePrint-capable product. This software makes it easy to find HP ePrint-enabled products that are registered to
your HP Connected account. The target HP printer can be located in the office or at locations across the
globe.
button to display the IP
ENWW Mobile printing 39
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AirPrint
●
Windows: After installing the software, open the Print option from within your application, and then
select HP ePrint from the installed printers list. Click the Properties button to configure print options.
●
Mac: After installing the software, select File, Print, and then select the arrow next to PDF (in the
bottom left of the driver screen). Select HP ePrint.
For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN
or WAN) to products that support UPD PostScript®.
Windows and Mac both support IPP printing to LAN or WAN network-connected products that support ePCL.
Windows and Mac also both support printing PDF documents to public print locations and printing using HP
ePrint via email through the cloud.
www.hp.com/go/eprintsoftware for drivers and information.
Go to
NOTE: The HP ePrint software is a PDF workflow utility for Mac, and is not technically a print driver.
NOTE: HP ePrint Software does not support USB printing.
Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the
product from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following
applications:
●
Mail
●
Photos
●
Safari
●
iBooks
●
Select third-party applications
To use AirPrint, the product must be connected to the same wireless network as the Apple device. For more
information about using AirPrint and about which HP products are compatible with AirPrint, go to the support
Web site for this product:
●
In the US, go to
●
Outside the US, go to
the product name, and then select Search.
NOTE: AirPrint does not support USB connections.
www.hp.com/support/ojcolorMFPX585.
www.hp.com/support. Select your country/region. Click Troubleshooting. Enter
40 Chapter 4 Print ENWW
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Print from the USB port
This product features easy-access USB printing, so you can quickly print files without sending them from a
computer. The product accepts standard USB flash drives in the USB port on the front of the product. You can
print the following types of files:
●
.pdf
●
.prn
●
.pcl
●
.ps
●
.cht
Enable the USB port for printing
Before you can use this feature, you must enable the USB port. Use the following procedure to enable the
port from the product control-panel menus:
1. From the Home screen on the product control panel, scroll to and touch the Administration button.
2. Open the following menus:
●
General Settings
●
Enable Retrieve from USB
3. Select the Enable option, and then touch the Save button.
Print USB documents
1. Insert the USB flash drive into the easy-access USB port.
NOTE: You might need to remove the cover from the USB port. Pull the cover straight out to remove it.
2. The product detects the USB flash drive. Touch the OK button to access the drive, or, if prompted, select
the Retrieve from USB option from the list of available applications. The Retrieve from USB screen
opens.
3. Select the name of the document that you want to print.
NOTE: The document might be in a folder. Open folders as necessary.
4. To adjust the number of copies, touch the Copies field, and then use the keypad to select the number of
copies.
5. Touch the Start
button to print the document.
ENWW Print from the USB port 41
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42 Chapter 4 Print ENWW
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5Copy
●
Make a copy
●
Copy on both sides (duplex)
●
Optimize copy quality for text or pictures
For more information:
In the US, go to
Outside the US, go to
product name, and then select Search.
HP's all-inclusive help for your product includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/support/ojcolorMFPX585.
www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
ENWW 43
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Make a copy
1. Place the document face-down on the scanner
glass, or place it face-up in the document feeder
and adjust the paper guides to fit the size of the
document.
2. From the Home screen on the product control
panel, touch the Copy button.
3. To adjust the number of copies, touch the Copies
field to open a keypad.
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4. Enter the number of copies, and then touch the
OK button.
5. Touch the Start button.
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Copy on both sides (duplex)
Copy on both sides automatically
1. Load the original documents face-up in the document feeder with the top of the page leading. Adjust
the paper guides to fit the size of the document.
2. From the Home screen on the product control panel, touch the Copy button.
3. Touch the Sides button.
4. To make a two-sided copy from a one-sided original, touch the 1-sided original, 2-sided output button.
To make a two-sided copy from a two-sided original, touch the 2-sided original, 2-sided output button.
To make a one-sided copy from a two-sided original, touch the 2-sided original, 1-sided output button.
5. Touch the OK button.
6. Touch the Start
button.
Copy on both sides manually
1. Load the document on the scanner glass according to the indicators on the product.
2. From the Home screen on the product control panel, touch the Copy button.
3. Touch the Sides button.
4. To make a two-sided copy from a one-sided original, touch the 1-sided original, 2-sided output button.
To make a two-sided copy from a two-sided original, touch the 2-sided original, 2-sided output button.
To make a one-sided copy from a two-sided original, touch the 2-sided original, 1-sided output button.
5. Touch the OK button.
6. Touch the Start
7. The product prompts you to load the next original document. Place it on the glass, and then touch the
Scan button.
8. The product temporarily saves the scanned images. Touch the Finish button to finish printing the
copies.
button.
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Optimize copy quality for text or pictures
Optimize the copy job for the type of image being copied: text, graphics, or photos.
1. From the Home screen on the product control panel, touch the Copy button.
2. Touch the More Options button, and then touch the Optimize Text/Picture button.
3. Select one of the predefined options, or touch the Manually Adjust button, and then adjust the slider in
the Optimize For area. Touch the OK button.
4. Touch the Start
NOTE: These settings are temporary. After you have finished the job, the product returns to the default
settings.
button.
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6 Scan/send
●
Set up Scan to Email
●
Set up Save to Network Folder
●
Set up Save to USB
●
Set up Save to SharePoint® (flow models only)
●
Create a Quick Set
●
Send a scanned document to one or more email addresses
●
Send a scanned document to a network folder
●
Use HP Flow CM solution (flow models only)
For more information:
In the US, go to
Outside the US, go to
product name, and then select Search.
HP's all-inclusive help for your product includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/support/ojcolorMFPX585.
www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
ENWW 49
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Set up Scan to Email
The product can scan a file and send it to one or more email addresses. Use the following information to set
up the Scan to Email feature.
●
Use the E-Mail Setup Wizard
●
Set up the Scan to Email feature via the HP Embedded Web Server
●
Set up personal and network contacts
●
Configure Microsoft Outlook with Google Gmail
Use the E-Mail Setup Wizard
Some HP products include driver installation from a software CD. At the end of this installation is an option to
Setup Scan to Folder and Email. This option opens the setup wizards that are in the HP Embedded Web
Server (EWS) for the product. The setup wizards include the options for basic configuration.
To begin, click E-Mail Setup Wizard. Follow the instructions on the screen. Click Next to advance to the next
step in the wizard.
For more detailed setup information, see the sections that follow to configure this feature through the
complete set of Scan to Email options.
Set up the Scan to Email feature via the HP Embedded Web Server
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the product control panel, touch the Network
address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.
2. Click the Networking tab.
3. If it is not already selected, click TCP/IP Settings in the left navigation pane.
4. Click the Network Identification tab.
5. In the TCP/IP Domain Suffix area, verify that the DNS suffix for the email client you use is listed. DNS
suffixes have this format: companyname.com, gmail.com, etc.
If the DNS suffix is not listed, type it in the field to the left of the Add button. Click Add. Repeat this
procedure for each DNS suffix that you need to add.
6. Click Apply.
7. Click the Scan/Digital Send tab.
button to display the IP
8. On the left navigation pane, click the E-mail Setup link.
9. On the E-mail Setup dialog, select the Enable Send to E-mail checkbox. Under Outgoing E-mail
Servers (SMTP) click Add.
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10. On the Outgoing E-mail Servers (SMTP) dialog, do one of the following:
●
Select I know my SMTP server address or host name, enter the information, and then click Next.
The Outgoing E-mail Servers (SMTP) dialog refreshes.
●
Select Search network for outgoing e-mail server, click Next, select the appropriate server from
the Finding SMTP servers list, and then click Next. The Outgoing E-mail Servers (SMTP) dialog
refreshes.
NOTE: This option finds outgoing SMTP servers inside your firewall only.
11. On the Set the basic information necessary to connect to the server dialog, set the options to use.
Click Next.
NOTE: The port number is set to 25 by default. You do not need to change it.
NOTE: If you are using Google™ Gmail for email service, select the Enable SMTP SSL Protocol check
box. If you are using Microsoft® Outlook with Google™ Gmail email service, also follow the instructions
in
Configure Microsoft Outlook with Google Gmail on page 54.
12. On the Server Authentication Requirements dialog, select whether the email server requires
authentication. Click Next.
13. On the Server Usage dialog, select the appropriate usage options. Click Next.
14. On the Summary and Test dialog, enter a valid emial address in the Send a test e-mail to field, and
then click Test.
15. Review the Summary dialog and click Finish.
16. On the E-mail Setup dialog, click Apply to complete the setup.
Set up personal and network contacts
You can send email to a list of recipients by using the address book. Depending on how the product is
configured, you might have one or more of the following address book viewing options.
●
All Contacts: Lists all the contacts that are available to you.
●
Personal Contacts: Lists all the contacts that are associated with your user name. These contacts are
not visible to other people who use the product.
NOTE: You must be signed in to the product to see the Personal Contacts list.
●
Local Contacts: Lists all the contacts that are stored in the product memory. These contacts are visible
to all people who use the product.
To use this feature, first use the HP Embedded Web Server (EWS) to enable the personal contacts and
network contacts address books. Ask the system administrator for assistance with the following steps:
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the product control panel, touch the Network
address or host name.
button to display the IP
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b. Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.
2. Click the Scan/Digital Send tab.
3. In the left navigation pane, click the Address Book link.
4. In the Network Contacts Setup area, click the Enable Personal Contacts and the Enable Network
Contacts check boxes. For network contacts, if no LDAP servers are listed, click Add, and then follow the
instructions to add an LDAP server.
5. Click the Apply button at the bottom of the screen.
Add contacts to the address book from the product control panel
If you are signed in to the product, contacts that you add to the address book will not be visible to other
people who use the product.
If you are not signed in to the product, contacts that you add to the address book will be visible to all people
who use the product.
NOTE: You can also use the HP Embedded Web Server (EWS) to create and manage the address book.
1. From the Home screen on the product control
panel, touch the E-mail button.
NOTE: If prompted, enter your user name and
password.
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2. Touch the Address Book button that is next to
the To: field to open the Address Book screen.
3. Touch the Add button that is in the lower left
corner of the screen.
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4. In the Name field, enter the name of the contact.
5. From the menu list, select the E-mail Address
option, and then enter the contact's email
address.
Touch the OK button to add the contact to the
list.
Configure Microsoft Outlook with Google Gmail
If you have Google™ Gmail email service and you are using Microsoft® Outlook as your email interface,
additional configuration is necessary to use the Scan to Email feature.
NOTE: The following instructions are for Microsoft Outlook 2007.
1. In Outlook, click the Tools menu.
2. Click Account Settings.
3. Select your email account from the list, and click Change.
4. On the Change E-mail Account screen, click More Settings.
5. On the Internet E-mail Settings screen, click the Advanced tab.
6. Use the following port settings for the incoming server and the outgoing server:
●
Incoming server (IMAP): 993
Use the following type of encrypted connection: SSL
●
Outgoing server (SMTP): 587
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Use the following type of encrypted connection: TLS
7. Click OK.
8. On the Account Settings screen, click Next.
9. On the Change Email Account screen, click Finish to complete the setup.
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Set up Save to Network Folder
Use the following information to configure a Save to Network Folder quick set.
●
Use the Save to Network Folder Quick Set Wizard
●
Set up Save to Network Folder via the HP Embedded Web Server
●
Complete the destination folder settings
Use the Save to Network Folder Quick Set Wizard
Some HP products include driver installation from a software CD. At the end of this installation is an option to
Setup Scan to Folder and Email. This option opens the setup wizards that are in the HP Embedded Web
Server (EWS) for the product. The setup wizards include the options for basic configuration.
To begin, click Save to Network Folder Quick Set Wizard. Follow the instructions on the screen. Click Next to
advance to the next step in the wizard.
For more detailed setup information, see the sections that follow to configure this feature through the
complete set of Save to Network Folder options.
Set up Save to Network Folder via the HP Embedded Web Server
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the product control panel, touch the Network
address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.
2. Click the Scan/Digital Send tab.
3. On the left navigation menu, click Save to Network Folder Setup link.
4. On the Save to Network Folder Setup dialog, select the Enable Save to Network Folder check box.
NOTE: The Save to Network Folder feature can be minimally configured by selecting this check box
and not creating a quick set. However, for this basic configuration, the user must enter the destination
folder information at the control panel for each scan job. A quick set is required to include Save to
Network Folder metadata.
5. Under the Quick Sets section, click Add.
6. On the Set the button location for the Quick Set and options for user interaction at the control panel
dialog, enter a title and description for the Save to Network Folder quick set. Select the button location
for the quick set and the quick set start option. Click Next.
button to display the IP
7. On the Folder Settings dialog, click Add to create a destination folder. Set the options to use and click
Next.
NOTE: For additional help with folder settings, see Complete the destination folder settings
on page 57.
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8. On the Notification Settings dialog, select the scan status notification preference. Click Next.
9. On the File Settings dialog, select the file settings to use. Click Next.
10. Review the Summary dialog and click Finish.
11. On the Save to Network Folder Setup dialog, click Apply to save the quick set.
Complete the destination folder settings
Use the following information to complete the destination folder settings for a shared folder or FTP folder.
These options are available to set up a network folder using a quick set in the HP Embedded Web Server.
NOTE: Similar options are available to set up a folder destination from the control panel.
In the Folder Settings dialog, select one of the following options:
1. Save to shared folders or FTP folders (Click Add to create a destination folder.)
2. Save to a personal shared folder
●
This option is used in domain environments where the administrator configures a shared folder for
each user. If this setting applies, Windows or LDAP authentication is required. The personal shared
folder address is determined by the signed-in user on the product.
●
Specify the user’s home folder in the Microsoft Active Directory. Verify that the user knows where
this home folder is located on the network.
●
Users must sign in with Windows at the control panel. If users do not sign in to open the Network
Folder program, this selection will not show up on the list. This program requires querying the
network user's account to retrieve the home folder.
●
Add Network Folder Path – Save to a standard shared network folder
●
Add Network Folder Path – Save to an FTP Server
●
Send only to folders with read and write access
●
Allow sending to folders with write-access only
Add Network Folder Path – Save to a standard shared network folder
UNC folder path: Enter one of the following in this field:
●
The fully-qualified domain name (FQDN)
●
The IP address of the server
The FQDN can be more reliable than the IP address. If the server gets its IP address via DHCP, the IP address
can change.
With an IP address, the product does not need to use DNS to find the destination server, and therefore, the
connection might be faster.
Examples:
●
FQDN: \\servername.us.companyname.net\scans
●
IP Address: \\16.88.20.20\scans
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Custom Subfolder: This option automatically creates a subfolder for a scan in the destination folder. Select a
format for the subfolder name from the list.
Restrict subfolder access to user: Select this option to restrict subfolder access to the user who creates the
scan job.
Folder Path Preview: Click Update Preview to view the complete folder path for scan jobs.
Authentication Settings: The authentication settings determine whether to use the credentials of the signed
in user at the product or to use fixed credentials.
●
Use credentials of User: Select this option to use the login credentials for the user, which is typically
the Windows login. The product user must also have permission on the shared folder for the credentials
to work.
●
Always use these credentials (fixed credentials): Select this option to enter valid credentials for access
to the shared folder. This option means that anyone with access to the product can send to the folder.
Windows Domain: Enter the Windows domain name in this field.
The following information applies for environments that are not on a domain:
●
If a shared folder is set to be accessed by everyone, values for a workgroup name (default is
“Workgroup”), username, and password fields are required to save the quick set. However, it typically
does not matter what the values are.
TIP: These fields are available under Authentication Settings using fixed credentials. If the folder is
in a within a particular user’s folders and not Public, the credentials of that user must be used.
●
An IP address might be necessary instead of a computer name. Many home routers do not handle
computer names well, and there is no Domain Name Server (DNS). In this case, it is best to set up a
static IP address on the shared PC to alleviate the problem of DHCP assigning a new IP address. On a
typical home router, this is done by setting a static IP address that is on the same subnet, but outside
the DHCP address range.
Add Network Folder Path – Save to an FTP Server
Specify the following fields to set up an FTP server as the Save To destination.
●
FTP Server name
●
Port
●
FTP Folder Path
●
Custom Subfolder (naming convention for subfolder)
●
FTP Transfer Mode
●
Username and Password
Click Verify Access to confirm the destination can be accessed. Click OK.
NOTE: If an FTP site is outside the firewall, a proxy server must be specified under the network settings
These settings are located in the EWS Networking tab, under the Advanced options.
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Send only to folders with read and write access
Select this option for folders configured for read and write access. This option also supports folder access
verification, job notifications, and inclusion of user in a subfolder name.
Verify folder access prior to job start
●
Select this check box to force the device to verify folder access before starting a scan job.
●
Clear this check box for faster completion of scan jobs. Jobs can fail if the folder is unavailable.
Allow sending to folders with write-access only
Select this option for folders configured for write-only access (required for this type of folder).
NOTE: When this box is checked, the product cannot increment the scan filename. It sends the same
filename for all scans.
Select a time-related filename prefix or suffix for the scan filename, so that each scan is saved as a unique
file, and does not overwrite a previous file. This filename is determined by the information in the File Settings
dialog in the quick set wizard.
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Set up Save to USB
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the product control panel, touch the Network
address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.
2. Click the Scan/Digital Send tab.
3. Click the Save to USB Setup link.
4. Select the Enable Save to USB check box.
5. Click the Apply button at the bottom of the page.
button to display the IP
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Set up Save to SharePoint® (flow models only)
NOTE: Before you can complete this procedure, the destination folder to which you want to save scanned
files must exist on the SharePoint® site, and you must have write access to the destination folder.
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the product control panel, touch the Network
address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.
2. Click the Scan/Digital Send tab.
3. On the left navigation pane, click the Save to SharePoint® link.
4. On the Save to SharePoint® dialog, select the Enable Save to SharePoint® check box.
5. To use this feature, establish a Quick Set for each SharePoint® site. In the Quick Sets area, click the Add
button to start the Quick Set wizard.
6. On the Set the button location for the Quick Set and options for user interaction at the control panel
dialog, provide the following information:
●
Quick Set Title: This title appears on the new Quick Set button on the product control panel.
●
Quick Set Description: This short description appears next to the title on the new Quick Set button
on the control panel.
button to display the IP
●
Button Location: Select whether the new Quick Set button will be directly on the Home screen or
within the Quick Sets application on the control panel.
●
Quick Set Start Option: Select one of these options:
◦
Enter application, then user presses Start: The product opens the scan application for the
Quick Set, so you can review and change the settings before pressing the Start button to
begin the job.
◦
Start instantly upon selection: The job starts instantly when you touch the Quick Set button.
Click Next.
7. On the SharePoint® Destination Settings dialog, click Add to create a new destination, and then follow
the instructions at the top of the Add SharePoint® Path dialog.
a. Open another browser window and navigate to the SharePoint® scan destination folder. Copy the
destination path, and then paste the path into the SharePoint® Path field on the Add SharePoint®
Path dialog.
b. Click the Generate Short URL button to create a shortened version of the URL, which displays on
the product control panel. This step is mandatory.
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c. In the Authentication Settings field, select whether users must sign in with their credentials at
the control panel to access this SharePoint® folder, or if the login credentials should always be the
same as when you navigated to the folder.
NOTE: If you select Use credentials of user to connect after Sign In at the control panel in the
Authentication Settings drop-down list, the logged-in user must have permissions to write to the
specified SharePoint® site.
d. Click OK.
8. On the SharePoint® Destination Settings dialog, select the Verify folder access prior to job start
checkbox if appropriate, and then click Next.
9. On the Notification Settings dialog, select your scan status notification preference, and then click Next.
10. On the Scan Settings dialog, select the scan settings to use. Click Next.
11. On the File Settings dialog, select the file settings to use. Click Next.
12. Review the Summary dialog and click Finish.
13. At the bottom of the Save to SharePoint® dialog, click Apply to save the Quick Set.
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Create a Quick Set
Use the Quick Sets feature to quickly access preset job options. The product administrator can use the
HP Embedded Web Server to create Quick Sets, which are then available in the Quick Sets menu from the
control-panel Home screen. Quick Sets are available for the following scan/send features:
●
E-mail
●
Save to Network Folder
●
Save to USB
●
Save to SharePoint®
Ask the system administrator for assistance with the following steps:
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the product control panel, touch the Network
address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.
2. Click the General tab.
3. On the left navigation pane, click the Quick Sets Setup link.
4. On the Quick Sets dialog, click Add.
5. On the Select an application dialog, select the application for which you want to create a Quick Set.
Click Next.
6. On the Set the button location for the Quick Set and options for user interaction at the control panel
dialog, provide the following information:
●
Quick Set Title: This title appears on the new Quick Set button on the product control panel.
●
Quick Set Description: This short description appears next to the title on the new Quick Set button
on the control panel.
button to display the IP
●
Button Location: Select whether the new Quick Set button will be directly on the Home screen or
within the Quick Sets application on the control panel.
●
Quick Set Start Option: Select one of these options:
◦
Enter application, then user presses Start: The product opens the scan application for the
Quick Set, so you can review and change the settings before pressing the Start button to
begin the job.
◦
Start instantly upon selection: The job starts instantly when you touch the Quick Set button.
Click Next.
7. The next several dialogs that appear depend on which application you selected in Step 5:
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●
If you selected E-mail, the following dialogs appear: Address and Message Field Control, Signing
and Encryption
●
If you selected Fax, the following dialog appears: Select Fax Recipients
●
If you selected Save to Network Folder, the following dialog appears: Folder Settings
●
If you selected Save to USB the following dialog appears: Set where files are saved on the USB
storage device
●
If you selected Save to SharePoint® the following dialogs appear: SharePoint® Destination
Settings, Add SharePoint® Path, SharePoint® Destination Settings
NOTE: The Save to SharePoint® feature is available for all HP LaserJet flow MFPs and the
Scanjet 8500 fn1, and the Scanjet 7000nx with firmware datecode 20120119 or newer.
Proceed through the destination-specific dialogs. Click Next to advance to the next dialog.
8. On the Notification Settings dialog, select your scan status notification preference, and then click Next.
9. On the Scan Settings dialog, select the scan settings to use. Click Next.
10. On the File Settings dialog, select the file settings to use. Click Next.
11. Review the Summary dialog, and then click Finish.
12. On the Quick Set-specific dialog, click Apply at the bottom of the window to save the Quick Set.
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Send a scanned document to one or more email addresses
●
Send email by entering email addresses manually
●
Send email by using the address book
Send email by entering email addresses manually
1. Place the document face-down on the scanner
glass, or place it face-up in the document feeder
and adjust the paper guides to fit the size of the
document.
2. From the Home screen on the product control
panel, touch the E-mail button.
NOTE: If prompted, type your user name and
password.
3. Touch the To: field to open a keyboard.
NOTE: If you are signed in to the product, your
user name or other default information might
appear in the From: field. If so, you might not be
able to change it.
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4. Enter the email address. To send to multiple
addresses, separate the addresses with a
semicolon, or touch the Enter button on the
touchscreen keyboard after you type each
address.
5. Complete the CC:, Subject:, and File Name: fields
by touching the field and using the touchscreen
keyboard to enter information. Touch the OK
button when you have completed the fields.
6. To change the settings for the document touch
the More Options button.
7. If you are sending a two-sided document, select
the Original Sides menu, and then select the 2–
sided option. Touch the OK button.
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8. Touch the Start button to send.
NOTE: The product might prompt you to add
the email address to the address book.
NOTE: You can preview the image at any time
by touching the Preview button in the upper-right
corner of the screen. For more information about
this feature, touch the Help
preview screen.
button on the
9. To set up another email job, touch the OK button
on the Status screen.
NOTE: You have the option to retain the
settings from this job to use for the next job.
Send email by using the address book
1. Place the document face-down on the scanner
glass, or place it face-up in the document feeder
and adjust the paper guides to fit the size of the
document.
2. From the Home screen on the product control
panel, touch the E-mail button.
NOTE: If prompted, enter your user name and
password.
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3. Touch the Address Book button that is next to
the To: field to open the Address Book screen.
4. From the drop-down list, select the address book
view that you want to use.
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5. Select a name from the list of contacts, and then
touch the right arrow
to the recipients list.
Repeat this step for each recipient, and then
touch the OK button.
button to add the name
6. Touch the Start button to send.
NOTE: You can preview the image at any time
by touching the Preview button in the upper-right
corner of the screen. For more information about
this feature, touch the Help
preview screen.
button on the
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Send a scanned document to a network folder
The product can scan a file and save it in a folder on the network. The following operating systems support
this feature:
●
Windows Server 2003, 64-bit
●
Windows Server 2008, 64-bit
●
Windows XP, 64-bit
●
Windows Vista, 64-bit
●
Windows 7, 64-bit
●
Novell v5.1 and later (access to the Quick Sets folders only)
NOTE: You can use this feature with Mac OS X v10.6 and earlier if you have configured Windows File
Sharing.
NOTE: You might be required to sign in to the product to use this feature.
The system administrator can use the HP Embedded Web Server to configure pre-defined Quick Sets folders,
or you can provide the path to another network folder.
1. Place the document face-down on the scanner
glass, or place it face-up in the document feeder
and adjust the paper guides to fit the size of the
document.
2. From the Home screen on the product control
panel, touch the Save to Network Folder button.
NOTE: If prompted, type your user name and
password.
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3. To use one of the preset job settings, select one
of the items in the Quick Sets list.
4. To set up a new job, touch the File Name text
field to open a keyboard, and then type the name
for the file. Touch the OK button.
5. If necessary, touch the File Type drop-down
menu to select a different output file format.
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6. Touch the Add button that is below the Folder
Path field to open a keyboard, and then type the
path to the network folder. Use this format for
the path:
\\path\path
Touch the OK button.
7. To configure settings for the document, touch
the More Options button.
8. Touch the Start button to save the file.
NOTE: You can preview the image at any time
by touching the Preview button in the upper-right
corner of the screen. For more information about
this feature, touch the Help
preview screen.
button on the
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Use HP Flow CM solution (flow models only)
HP Flow CM Professional is an easy-to-use, cloud-based solution designed to help businesses securely store
and access information for better collaboration. The solution provides access from virtually anywhere, via a
web browser, to a complete set of proven document-management tools for capture, store, search, retrieval,
sharing, and more.
Use a networked scanner or HP LaserJet Flow MFP (and select upgradeable HP MFPs) to quickly and simply
send paper documents directly to the HP Flow CM Professional solution. Retrieve and print PDF documents,
set directories, and browse a file repository directly from the control panel of a Flow CM enabled product.
For more information on HP Flow CM Professional, go to the following Web sites:
●
To log in to HP Flow CM, go to
www.hpflowcm.com/login.
●
To search HP Flow CM Support, go to
●
To find out more about HP Flow CM and have a sales expert contact you, go to
●
To find out more about HP Flow CM Professional, go to
●
To find out more about HP Flow CM Enterprise, go to
help.hpflowcm.com.
www.hp.com/go/flow.
www.hp.com/go/flowcmenterprise.
www.hp.com/go/flowcm.
ENWW Use HP Flow CM solution (flow models only) 73
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7Fax
●
Set up fax
●
Change fax configurations
●
Send a fax
For more information:
In the US, go to
Outside the US, go to
product name, and then select Search.
HP's all-inclusive help for your product includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/support/ojcolorMFPX585.
www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
ENWW 75
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Set up fax
The steps to set up the fax function on the product vary depending on whether you are initially setting up the
product hardware or if the hardware is already set up.
NOTE: The settings configured using the Fax Setup Wizard on the control panel override any settings made
in the HP Embedded Web Server.
●
The first time the product is turned on with a fax accessory installed
●
After initial product hardware setup
The first time the product is turned on with a fax accessory installed
The first time the product is turned on with a fax accessory installed, access the Fax Setup Wizard by
following these steps:
1. From the Home screen on the product control panel, touch Initial Setup.
2. Touch the Fax Setup Wizard menu.
3. Follow the steps in the Fax Setup Wizard to configure the required settings.
4. When the Fax Setup Wizard finishes, the option to hide the Initial Setup button appears on the Home
screen. Fax setup is complete.
NOTE: When first installed, the fax accessory might read some of these settings from the product;
therefore, a value might already be set. Check the values to verify that they are correct.
After initial product hardware setup
Access the Fax Setup Wizard after initial setup through the control panel by following these steps:
1. From the Home screen on the product control panel, scroll to and touch Administration.
2. Open the following menus:
●
Fax Settings
●
Fax Send Settings
●
Fax Send Setup
●
Fax Setup Wizard
3. Follow the steps in the Fax Setup Wizard to configure the required settings. Fax setup is complete.
NOTE: If the Fax Settings menu does not appear in the menu listing, LAN or internet fax might be enabled.
When LAN or internet fax is enabled, the analog fax accessory is disabled and the Fax Settings menu does not
display. Only one fax feature, either LAN fax, analog fax, or internet fax, can be enabled at a time. If you want
to use analog fax when LAN fax is enabled, use the HP MFP Digital Sending Software Configuration Utility or
the HP Embedded Web Server to disable LAN fax.
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Change fax configurations
NOTE: The settings configured using the Fax Setup Wizard on the control panel override any settings made
in the HP Embedded Web Server.
●
Fax dialing settings
●
General fax send settings
●
Fax receive settings
Fax dialing settings
1. From the Home screen on the product control panel, scroll to and touch Administration.
2. Open the following menus:
●
Fax Settings
●
Fax Send Settings
●
Fax Send Setup
●
Fax Dialing Settings
Configure any of the following settings:
Menu item Description
Fax Dial Volume Use the Fax Dial Volume setting to control the product's dialing volume level when
Dialing Mode The Dialing Mode setting sets the type of dialing that is used: either tone (touch-tone
Fax Send Speed The Fax Send Speed setting sets the modem bit rate (measured in bits per second) of the
Redial Interval The Redial Interval setting selects the number of minutes between retries if the number
Redial On Error The Redial On Error feature sets the number of times a fax number will be redialed when
Redial On Busy The Redial On Busy setting selects the number of times (0 through 9) the fax accessory
sending faxes.
phones) or pulse (rotary-dial phones).
Analog Fax modem while sending a fax.
●
Fast (default) — v.34/max 33,600 bps
●
Medium — v.17/max 14,400 bps
●
Slow — v.29/max 9,600 bps
dialed is busy or not answering, or if an error occurs.
NOTE: You might observe a redial message on the control panel when both the Redial
On Busy and Redial On No Answer settings are set to off. This occurs when the fax
accessory dials a number, establishes a connection, and then loses the connection. As a
result of this error condition, the fax accessory performs three automatic redial
attempts regardless of the redial settings. During this redial operation, a message
displays on the control panel to indicate that a redial is in progress.
an error occurs during a fax transmission.
redials a number when the number is busy. The interval between retries is set by the
Redial Interval setting.
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Menu item Description
Redial On No Answer The Redial On No Answer setting selects the number of times the fax accessory redials if
Detect Dial Tone The Detect Dial Tone setting determines whether the fax checks for a dial tone before
Dialing Prefix The Dialing Prefix setting allows you to enter a prefix number (such as a "9" to access an
General fax send settings
1. From the Home screen on the product control panel, scroll to and touch Administration.
2. Open the following menus:
●
Fax Settings
●
Fax Send Settings
●
Fax Send Setup
●
General Fax Send Settings
Configure any of the following settings:
the number dialed does not answer. The number of retries is either 0 to 1 (used in the
U.S.) or 0 to 2, depending on the country/region setting. The interval between retries is
set by the redial interval setting.
sending a fax.
outside line) when dialing. This prefix number is automatically added to all phone
numbers when dialed.
Menu item Description
Fax Number Confirmation When the Fax Number Confirmation feature is enabled, the fax number must be entered
PC Fax Send Use the PC Fax Send feature to send faxes from a PC. This feature is enabled by default.
Fax Header Use the Fax Header feature to control whether the header is appended to the top, and
JBIG Compression Enabling the JBIG Compression feature can reduce phone-call charges by reducing fax
twice to ensure that it was entered correctly. The feature is disabled by default.
content is shifted down, or if the header is overlayed on top of the previous header.
transmission time and might be the preferred setting. However, using the JBIG
Compression feature might cause compatibility problems when communicating with
some older fax machines, in which case you might need to disable it.
NOTE: The JBIG Compression feature works only when both the sending and receiving
machines have this capability.
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Menu item Description
Error Correction Mode Normally, the fax accessory monitors the signals on the telephone line while it is
Fax Number Speed Dial Matching Enabling the Fax Number Speed Dial Matching can help when dialing faxes.
Fax receive settings
1. From the Home screen on the product control panel, scroll to and touch Administration.
sending or receiving a fax. If the fax accessory detects an error during the transmission
and the Error Correction Mode setting is on, the fax accessory can request that the error
portion of the fax be sent again.
The Error Correction Mode feature is enabled by default. You should turn it off only if
you are having trouble sending or receiving a fax and if you are willing to accept the
errors in the transmission and a probable quality reduction in the image. Turning off the
setting might be useful when you are trying to send a fax overseas or receive one from
overseas, or if you are using a satellite telephone connection.
NOTE: Some VoIP providers might suggest turning off the Error Correction Mode
setting. However, this is not usually necessary.
When you dial a fax number manually, this feature checks the stored speed dial entries
for a number that matches the number you enter. This can speed the dialing process and
help you if you do not remember the speed dial entry number for a given fax number.
If the product finds a matching speed dial entry for the fax number entered manually,
you can touch Yes to send the fax to that number or have the number added to the fax
distribution list.
2. Open the following menus:
●
Fax Settings
●
Fax Receive Settings
●
Fax Receive Setup
Configure any of the following settings:
Menu item Description
Ringer Volume Touch the Ringer Volume drop-down menu and adjust the ringer volume settings.
Rings To Answer The Rings To Answer setting determines the number of times the phone rings before the
Fax Receive Speed Touch the Fax Receive Speed drop down menu and select one of the following options:
call is answered by the fax accessory.
NOTE: The default range for the available options for the Rings To Answer setting is
country/region-specific. The range of possible Rings To Answer options is limited by
country/region.
If you experience problems with the fax accessory answering, and the Rings To Answer
setting is 1, try increasing it to 2.
●
Fast (default) — v.34/max 33,600 bps
●
Medium — v.17/max 14,400 bps
●
Slow — v.29/max 9,600 bps
ENWW Change fax configurations 79
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Menu item Description
Ring Interval Touch the box beneath the Ring Interval heading to open the keypad. Enter a value for
Ring Frequency Touch the box beneath the Ring Frequency heading to open the keypad. Enter a value for
the ring interval on the keypad, and then touch the OK button. The default setting for
ring interval is 600 ms.
the ring frequency on the keypad, and then touch the OK button. The default setting for
ring frequency is 68 Hz, which detects rings up to 68 Hz.
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Send a fax
1. Place the document face-down on the scanner
glass, or place it face-up in the document feeder
and adjust the paper guides to fit the size of the
document.
2. From the Home screen on the product control
panel, touch the Fax button. You might be
prompted to type a user name and password.
3. Touch the More Options button. Verify that the
settings match those of your original. When all
settings are completed, touch the up arrow to
scroll to the main Fax screen.
4. Touch the Fax Number field to open the keypad.
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5. Enter a phone number, and then touch the OK
button.
6. Touch the Start button to send the fax.
NOTE: You can preview the image at any time
by touching the Preview button in the upper-right
corner of the screen. For more information about
this feature, touch the Help
preview screen.
button on the
82 Chapter 7 Fax ENWW
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8 Manage the product
●
Configure IP network settings
●
HP Embedded Web Server
●
HP Utility for Mac OS X
●
HP Web Jetadmin
●
Economy settings
●
Product security features
●
Software and firmware updates
For more information:
In the US, go to
Outside the US, go to
product name, and then select Search.
HP's all-inclusive help for your product includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/support/ojcolorMFPX585.
www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the
ENWW 83
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Configure IP network settings
●
Printer sharing disclaimer
●
View or change network settings
●
Rename the product on a network
●
Manually configure IPv4 TCP/IP parameters from the control panel
●
Manually configure IPv6 TCP/IP parameters from the control panel
Printer sharing disclaimer
HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems
and not of the HP printer drivers. Go to Microsoft at
View or change network settings
Use the HP Embedded Web Server to view or change IP configuration settings.
1. Open the HP Embedded Web Server (EWS):
www.microsoft.com.
a. From the Home screen on the product control panel, touch the Network
address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.
2. Click the Networking tab to obtain network information. You can change settings as needed.
Rename the product on a network
If you want to rename the product on a network so that it can be uniquely identified, use the HP Embedded
Web Server.
1. Open the HP Embedded Web Server (EWS):
a. From the Home screen on the product control panel, touch the Network
address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the product control panel. Press the Enter key on the computer keyboard. The EWS
opens.
button to display the IP
button to display the IP
2. Open the General tab.
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3. On the Device Information page, the default product name is in the Device Name field. You can change
this name to uniquely identify this product.
NOTE: Completing the other fields on this page is optional.
4. Click the Apply button to save the changes.
Manually configure IPv4 TCP/IP parameters from the control panel
Use the control-panel Administration menus to manually set an IPv4 address, subnet mask, and default
gateway.
1. From the Home screen on the product control panel, scroll to and touch the Administration button.
2. Open the following menus:
●
Network Settings
●
Jetdirect Menu
●
TCP/IP
●
IPV 4 Settings
●
Config Method
3. Select the Manual option, and then touch the Save button.
4. Open the Manual Settings menu.
5. Touch the IP Address, Subnet Mask, or Default Gateway option.
6. Touch the first field to open a keypad. Enter the correct digits for the field, and then touch the OK
button.
Repeat the process for each field, and then touch the Save button.
Manually configure IPv6 TCP/IP parameters from the control panel
Use the control-panel Administration menus to manually set an IPv6 address.
1. From the Home screen on the product control panel, scroll to and touch the Administration button.
2. To enable manual configuration, open the following menus:
●
Network Settings
●
Jetdirect Menu
●
TCP/IP
●
IPV6 Settings
●
Address
●
Manual Settings
●
Enable
Select the On option, and then touch the Save button.
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3. To configure the address, touch the Address button and then touch the field to open a keypad.
4. Use the keypad to enter the address, and then touch the OK button.
5. Touch the Save button.
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HP Embedded Web Server
●
How to access the HP Embedded Web Server (EWS)
●
HP Embedded Web Server features
Use the HP Embedded Web Server to manage printing functions from a computer instead of the product
control panel.
●
View product status information
●
Determine the remaining life for all supplies and order new ones
●
View and change tray configurations
●
View and change the product control-panel menu configuration
●
View and print internal pages
●
Receive notification of product and supplies events
●
View and change network configuration
The HP Embedded Web Server works when the product is connected to an IP-based network. The HP
Embedded Web Server does not support IPX-based product connections. Internet access is not needed to
open and use the HP Embedded Web Server.
When the product is connected to the network, the HP Embedded Web Server is automatically available.
NOTE: The HP Embedded Web Server is not accessible beyond the network firewall.
How to access the HP Embedded Web Server (EWS)
1. From the Home screen on the product control panel, touch the Network button to display the IP
address or host name.
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on
the product control panel. Press the Enter key on the computer keyboard. The EWS opens.
To use the HP Embedded Web Server, the browser must meet the following requirements:
●
Windows: Microsoft Internet Explorer 5.01 or later or Netscape 6.2 or later
●
Mac OS X: Safari or Firefox using Bonjour or an IP address
●
Linux: Netscape Navigator only
●
HP-UX 10 and HP-UX 11: Netscape Navigator 4.7
HP Embedded Web Server features
●
Information tab
●
General tab
●
Print tab or Copy/Print tab
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●
Scan/Digital Send tab (MFP models only)
●
Fax tab (MFP models only)
●
Troubleshooting tab
●
Security tab
●
HP Web Services tab
●
Networking tab
●
Other Links list
Information tab
Table 8-1 HP Embedded Web Server Information tab
Menu Description
Device Status Shows the product status and shows the estimated life remaining of HP supplies. The
Job Log Shows a summary of all jobs the product has processed.
Configuration Page Shows the information found on the configuration page.
Supplies Status Page Shows the status of the supplies for the product.
Event Log Page Shows a list of all product events and errors. Use the HP Instant Support link (in the
Usage Page Shows a summary of the number of pages the product has printed, grouped by size,
Device Information Shows the product network name, address, and model information. To customize these
Control Panel Snapshot Shows an image of the current screen on the control panel display.
Print Upload a print-ready file from the computer to print. The product uses the default print
Printable Reports and Pages Lists the internal reports and pages for the product. Select one or more items to print or
page also shows the type and size of paper set for each tray. To change the default
settings, click the Change Settings link.
Other Links area on all HP Embedded Web Server pages) to connect to a set of dynamic
Web pages that help solve problems. These pages also show additional services
available for the product.
type, and paper print path.
entries, click the Device Information menu on the General tab.
settings to print the file.
view.
General tab
Table 8-2 HP Embedded Web Server General tab
Menu Description
Control Panel Customization Reorder, show, or hide features on the control-panel display.
Change the default display language.
Quick Sets Setup Configure jobs that are available in the Quick Sets area of the Home screen on the
Alerts Setup email alerts for various product and supplies events.
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product control panel.
Page 99
Table 8-2 HP Embedded Web Server General tab (continued)
Menu Description
Control Panel Administration Menu Shows the menu structure of the Administration menu on the control panel.
NOTE: Configure settings on this screen, or the HP Embedded Web Server provides
more advanced configuration options than are available through the Administration
menu.
AutoSend Configure the product to send automated emails regarding product configuration and
Edit Other Links Add or customize a link to another Web site. This link displays in the Other Links area on
Ordering Information Enter information about ordering replacement toner cartridges. This information
Device Information Name the product and assign an asset number to it. Enter the name of the primary
Language Set the language in which to display the HP Embedded Web Server information.
Date and Time Set the date and time or synchronize with a network time server.
Energy Settings Set or edit a wake time, sleep time, and sleep delay for the product. Set a different
Backup and Restore Create a backup file that contains product and user data. If necessary, use this file to
Restore Factory Settings Restore product settings to the factory defaults.
Solution Installer Install third-party software programs that can enhance the product functionality.
Firmware Upgrade Download and install product firmware upgrade files.
Quota and Statistics Services Provides connection information about third-party job-statistics services.
supplies to specific email addresses.
all HP Embedded Web Server pages.
displays on the supplies status page.
contact who will receive information about the product.
schedule for each day of the week and for holidays.
Set which interactions with the product cause it to wake from sleep mode.
restore data to the product.
Print tab or Copy/Print tab
NOTE: The tab is named Copy/Print for MFP models.
Table 8-3 HP Embedded Web Server Copy/Print tab
Menu Description
Retrieve from USB Setup Enable or disable the Retrieve from USB menu on the control panel.
Manage Stored Jobs Enable or disable the ability to store jobs in the product memory.
Configure job-storage options.
Adjust Paper Types Override the factory-default mode settings if print quality problems occur when using a
Restrict Color Permit or restrict color printing and copying.
General Print Settings Configure settings for all print jobs, including copy jobs or received faxes.
ENWW HP Embedded Web Server 89
specific paper type.
Specify permissions for individual users or for jobs that are sent from specific software
programs.
Page 100
Table 8-3 HP Embedded Web Server Copy/Print tab (continued)
Menu Description
Copy Settings (MFP models only) Configure the default options for copy jobs.
Manage Trays Configure settings for paper trays.
Scan/Digital Send tab (MFP models only)
Table 8-4 HP Embedded Web Server Scan/Digital Send tab
Menu Description
E-mail and Save to Network Folder Quick
Setup Wizards
Address Book Manage the address book, including the following:
E-mail Setup Configure the default email settings for digital sending, including the following:
Save to Network Folder Setup Configure the network folder settings for digital sending, including the following:
Configure the product to send scanned images as email attachments.
Configure the product to save scanned images to network-folder Quick Sets. Quicks Sets
provide easy access to files saved on the network.
●
Add email addresses into the product one at a time.
●
Use the Import/Export tab to load a large list of frequently-used email addresses
on to the product all at once, rather than adding them one at a time.
●
Edit email addresses that have already been saved in the product.
●
Settings for the outgoing mail (SMTP) server
●
Default settings for E-mail Quick Sets jobs
●
Default message settings, such as the "From" address and the subject line
●
Settings for digital signatures and encryption
●
Settings for email notifications
●
Default scan settings for email jobs
●
Default file settings for email jobs
●
Default settings for Quick Sets jobs saved in a network folder
●
Settings for notifications
●
Default scan settings for jobs saved in a network folder
●
Default file settings for for jobs saved in a network folder
Save to USB Setup Configure the USB settings for digital sending, including the following:
●
Default settings for Quick Sets jobs saved on a USB flash drive
●
Settings for notifications
●
Default scan settings for jobs saved on a USB flash drive
●
Default file settings for for jobs saved on a USB flash drive
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