Maintenance and Service
Guide
Compaq Presario X6000 Notebook PC
HP Compaq nx9600 Notebook PC
Document Part Number: 379178-002
September 2006
This guide is a troubleshooting reference used for maintaining
and servicing the notebook. It provides comprehensive
information on identifying notebook features, components, and
spare parts; troubleshooting notebook problems; and performing
notebook disassembly procedures.
© Copyright 2005 and 2006 Hewlett-Packard Development Company, L.P.
Microsoft and Windows are U.S. registered trademarks of Microsoft
Corporation. Intel and Pentium are trademarks or registered trademarks of
Intel Corporation or its subsidiaries in the United States and other
countries. Bluetooth is a trademark owned by its proprietor and used by
Hewlett-Packard Company under license. SD logo is a trademark of its
proprietor.
The information contained herein is subject to change without notice. The
only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing
herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Maintenance and Service Guide
Compaq Presario X6000 Notebook PC
HP Compaq nx9600 Notebook PC
Second Edition September 2006
First Edition January 2005
Document Part Number: 379178-002
Contents
1 Product Description
1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2
1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4
1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–4
1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–5
1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–18
2Troubleshooting
2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1
Using Computer Setup . . . . . . . . . . . . . . . . . . . . . . . 2–1
Selecting from the Main Menu . . . . . . . . . . . . . . . . . 2–2
Selecting from the Security Menu . . . . . . . . . . . . . . 2–3
Selecting from the Advanced Menu . . . . . . . . . . . . . 2–4
Selecting from the Tools Menu. . . . . . . . . . . . . . . . . 2–4
2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5
Maintenance and Service Guide iii
Contents
3 Illustrated Parts Catalog
3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1
3.2 Notebook Major Components. . . . . . . . . . . . . . . . . . 3–2
3.3 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–10
3.4 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–12
3.5 Miscellaneous (Not Illustrated). . . . . . . . . . . . . . . . 3–13
3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–16
4 Removal and Replacement Preliminaries
4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1
4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–2
Plastic Parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2
Cables and Connectors . . . . . . . . . . . . . . . . . . . . . . . 4–2
4.3 Preventing Damage to Removable Drives . . . . . . . . 4–3
4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–4
4.5 Packaging and Transporting Precautions . . . . . . . . . 4–5
4.6 Workstation Precautions . . . . . . . . . . . . . . . . . . . . . . 4–6
4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–7
iv Maintenance and Service Guide
5 Removal and Replacement Procedures
5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2
5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3
5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5
5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10
5.5 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11
5.6 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–13
5.7 Mini PCI Communications Card. . . . . . . . . . . . . . . 5–16
5.8 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–18
5.9 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–21
5.10 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–22
5.11 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–26
5.12 Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–30
5.13 Front Panel LED Board. . . . . . . . . . . . . . . . . . . . . 5–35
5.14 Audio/USB Board . . . . . . . . . . . . . . . . . . . . . . . . . 5–37
5.15 Bluetooth Board . . . . . . . . . . . . . . . . . . . . . . . . . . 5–39
5.16 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–41
5.17 Digital Drive Board. . . . . . . . . . . . . . . . . . . . . . . . 5–51
5.18 Speakers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53
5.19 Base Enclosure Fans . . . . . . . . . . . . . . . . . . . . . . . 5–56
5.20 Modem Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–58
5.21 Heat Sink Module . . . . . . . . . . . . . . . . . . . . . . . . . 5–60
5.22 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62
Contents
Maintenance and Service Guide v
Contents
6 Specifications
Connector Pin Assignments
Power Cord Set Requirements
Screw Listing
Index
vi Maintenance and Service Guide
1
Product Description
The Compaq Presario X6000 Notebook PC 1 and
HP Compaq nx9600 Notebook PC 2 offer advanced modularity,
Intel® Mobile Pentium® 4 processors, and extensive multimedia
support.
Compaq Presario X6000 Notebook PC and HP Compaq nx9600
Notebook PC
Maintenance and Service Guide 1–1
Product Description
1.1 Features
■ The following processors are available, varying by
notebook model:
❏ Intel Pentium 4 560 (3.6-GHz) with 800-MHz FSB with
HT Technology
❏ Intel Pentium 4 550 (3.4-GHz) with 800-MHz FSB with
HT Technology
❏ Intel Pentium 4 540 (3.2-GHz) with 800-MHz FSB with
HT Technology
❏ Intel Pentium 4 530 (3.0-GHz) with 800-MHz FSB with
HT Technology (Compaq Presario X6000 models only)
❏ Intel Pentium 4 520 (2.8-GHz) with 800-MHz FSB with
HT Technology (Compaq Presario X6000 models only)
■ The following displays are available, varying by
notebook model:
❏ 17.0-inch WSXGA+WVA (1680 × 1050) with
Brightview TFT display with over 16.7 million colors
❏ 17.0-inch WXGA+WVA (1440 × 900) with Brightview
TFT display with over 16.7 million colors
❏ 17.0-inch WXGA+WVA (1440 × 900) TFT display with
over 16.7 million colors
■ 100-, 80-, 60-, or 40-GB high-capacity hard drive, varying by
notebook model
■ 256-MB DDR-2 synchronous DRAM (SDRAM) at 400
MHz, expandable to 2.0 GB
■ Microsoft® Windows® XP Home Edition or Windows XP
Professional, varying by notebook model
■ Full-size Windows keyboard with full-size numeric keypad
■ TouchPad pointing device, including a dedicated vertical
scroll region and a button that enables/disables TouchPad
operation
■ Integrated 10 Base-T/100 Base-TX Ethernet local area
network (LAN) network interface card (NIC) with RJ-45 jack
(Compaq Presario X6000 models only)
1–2 Maintenance and Service Guide
Product Description
■ Integrated Gigabit Ethernet (10/100/1000) LAN NIC with
RJ-45 jack (HP Compaq nx9600 models only)
■ Integrated high-speed 56K modem with RJ-11 jack
■ Integrated wireless support for Mini PCI IEEE 802.11a/b
(Compaq Presario X6000 models) and 802.11a/b/g
(HP Compaq nx9600 models) WLAN devices
■ Support for one Type II PC Card slot, with support for both
32-bit (CardBus) and 16-bit PC Cards
■ External 180- and 135-watt AC adapter with 3-wire power
cord, varying by notebook model
■ 12-cell Li-Ion battery pack
■ Stereo speakers with volume up, volume mute, and volume
down buttons
■ Support for the following optical drives:
❏ 8X Max DVD±RW/R and CD-RW Combo Drive
❏ 24X Max DVD/CD-RW Combo Drive
■ Connectors:
❏ External monitor
❏ Universal Serial Bus (USB) v. 2.0 (four ports)
❏ RJ-11 (modem)
❏ RJ-45 (network)
❏ Audio-out (headphone)
❏ Audio-in (microphone)
❏ Power
❏ IEEE 1394 (select models only)
❏ S-Video-out (select models only)
❏ Expansion port 2
❏ Memory Reader slot (Compaq Presario X6000 models
only)
❏ Digital Media Slot (HP Compaq nx9600 models only)
❏ Digital drive bay
❏ ExpressCard
Maintenance and Service Guide 1–3
Product Description
1.2 Resetting the Notebook
If the notebook you are servicing has an unknown password,
follow these steps to clear the password. These steps also
clear CMOS:
1. Prepare the notebook for disassembly (refer to Section 5.3,
“Preparing the Notebook for Disassembly,” for more
information).
2. Remove the real time clock (RTC) battery (refer to
Section 5.16, “System Board,” for more information on
removing and replacing the RTC battery).
3. Wait approximately 5 minutes.
4. Replace the RTC battery and reassemble the notebook.
5. Connect AC power to the notebook. Do not reinsert any
battery packs at this time.
6. Turn on the notebook.
All passwords and all CMOS settings have been cleared.
1.3 Power Management
The notebook comes with power management features that
extend battery operating time and conserve power. The
notebook supports the following power management features:
■ Standby
■ Hibernation
■ Setting customization by the user
■ Hotkeys for setting the level of performance
■ Battery calibration
■ Lid switch standby/resume
■ Power/standby button
■ Advanced Configuration and Power Management (ACPM)
compliance
1–4 Maintenance and Service Guide
1.4 External Components
The external components on the front of the notebook are shown
below and described in Table 1-1.
Front Components
Tabl e 1-1
Front Components
Item Component Function
1 Stereo speakers (2) Produce stereo sound.
Product Description
2 Display release latch Opens the notebook.
3 Wireless light On: An integrated wireless device has been
enabled.
4 Power/standby light
■ On: Notebook is turned on.
■ Blinking: Notebook is in standby.
■ Off: Notebook is off.
5 Drive activity light On: A drive on the notebook is being
accessed.
6Battery light ■ On: Battery pack is charging.
■ Blinking: Battery pack has reached a
low-battery condition.
Maintenance and Service Guide 1–5
Product Description
The external components on the right side notebook are shown
below and described in Table 1-2.
Right-Side Components
Tabl e 1-2
Right-Side Components
Item Component Function
1 Memory Reader
(Compaq Presario
X6000 only)
Digital Media Slot
(HP Compaq nx9600
only)
2 ExpressCard slot Supports an optional ExpressCard.
1–6 Maintenance and Service Guide
Supports the following optional digital
media cards: Secure Digital (SD) Memory
Card, Secure Digital Input/Output (SD I/O)
Card, Memory Stick, Memory Stick Pro,
MultiMediaCard, xD-Picture Card,
and SmartMedia Card.
Tabl e 1-2
Product Description
Right-Side Components
(Continued)
Item Component Function
3 PC Card eject button Ejects an optional PC Card from the
PC Card slot.
4 PC Card slot Supports an optional Type I or Type II 32-bit
(CardBus) or 16-bit PC Card.
Also serves as a storage location for the
optional remote control.
5 Digital drive bay Supports an optional USB digital drive.
6 Digital drive eject
button
7 1394 port Connects an optional 1394 device such
8 USB ports (2) Connect an optional 1.1- or 2.0-compliant
9 RJ-11 (modem) jack Connects the modem cable.
10 RJ-45 (network) jack Connects an optional network cable.
11 Expansion port 2 Connects to an optional notebook
Ejects an optional USB digital drive from the
digital drive bay.
as a scanner, digital camera, or digital
camcorder.
USB device.
expansion product.
Maintenance and Service Guide 1–7
Product Description
The external components on the left side of the notebook are
shown below and described in Table 1-3.
Left-Side Components
Tabl e 1-3
Left-Side Components
Item Component Function
1 Exhaust vent Provides airflow to cool internal
2 USB port Connects an optional 1.1- or 2.0-compliant
3Audio-in
(microphone) jack
4Audio-out
(headphone) jack (2)
5 Optical drive Supports an optical disc. The type of optical
1–8 Maintenance and Service Guide
components.
To prevent overheating, do not
Ä
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
USB device.
Connects an optional monaural
microphone.
Connect optional headphones or powered
stereo speakers. Also connects the audio
function of an audio/video device such as
a television or VCR.
drive, such as a combination
CD-ROM/DVD-ROM, varies by model.
Product Description
The external components on the rear panel of the notebook are
shown below and described in Table 1-4.
Rear Panel Components
Table 1-4
Rear Panel Components
Item Component Function
1 Power connector Connects an AC adapter.
2 USB port Connects an optional 1.1- or 2.0-compliant
USB device.
3 S-Video-out jack Connects an optional S-Video device,
such as a television, VCR, camcorder,
projector, or video capture card.
4 External monitor port Connects an optional VGA external
monitor or projector.
5 Exhaust vent Provides airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
6 Security cable slot Attaches an optional security cable to the
Maintenance and Service Guide 1–9
notebook.
Product Description
The standard keyboard components of the notebook are shown
below and described in Table 1-5.
Standard Keyboard Components
1–10 Maintenance and Service Guide
Product Description
Table 1-5
Standard Keyboard Components
Item Component Function
1 caps lock key Enables caps lock and turns on the caps
lock light.
2 f1 to f12 keys (12) Perform system and application tasks.
When combined with the fn key, several
keys and buttons perform additional tasks
as hotkeys.
3 num lock key Enables numeric lock, turns on the
embedded numeric keypad, and turns
on the num lock light.
4 Keypad keys (15) In Windows, can be used like the keys
5 Arrow keys Moves the cursor around the screen.
6Windows
applications key
7 Windows logo key In Windows, displays the Windows
8 fn
key Combines with other keys to perform
on an external numeric keypad.
In Windows, displays a shortcut menu
for items beneath the pointer.
Start menu.
system tasks. For example, pressing
fn+f7 decreases screen brightness.
Maintenance and Service Guide 1–11
Product Description
The upper components of the keyboard are shown below and
described in Tables 1-6 and 1-7.
Upper Keyboard Components
Table 1-6
Upper Keyboard Components
Item Component Function
1 Exhaust vents Provide airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct vents. Do not allow a hard
surface, such as a printer, or a soft
surface, such as pillows, thick rugs
or clothing, to block airflow.
2 Caps lock light On:
1–12 Maintenance and Service Guide
caps lock is on.
Table 1-6
Product Description
Upper Keyboard Components
(Continued)
Item Component Function
3 Num lock light On:
4 Power/standby button When the notebook is:
5 Volume down button Decreases system volume.
6 Volume mute button Mutes or restores system volume.
7 Volume up button Increases system volume.
8 Wireless button Turns the wireless network device on and
num lock or the numeric keypad is on.
■ Off, press to turn on the notebook.
■ On, briefly press to initiate standby.
■ In standby, briefly press to resume from
standby.
■ In hibernation, briefly press to restore
from hibernation.
If the system has stopped
✎
responding and Microsoft®
Windows® shutdown procedures
cannot be used, press and hold the
power/standby button for at least
4 seconds to turn off the notebook.
off (select models only).
9 Display lid switch ■ If the notebook is closed while on, turns
off the display.
■ If the notebook is opened while in
standby, turns on the notebook
(resumes from standby).
Maintenance and Service Guide 1–13
Product Description
The notebook top components are show below and described
in Table 1-7.
Notebook Top Components
1–14 Maintenance and Service Guide
Table 1-7
Notebook Top Components
Item Component Function
1 TouchPad light On: TouchPad is enabled.
Product Description
2 TouchPad Moves the pointer and selects or
3 TouchPad left/right
scroll zone
4 Left and right TouchPad
buttons (2)
5 Memory Reader light On: an SD Memory Card, SD I/O Card,
6 TouchPad up/down
scroll zone
7 TouchPad button Enables/disables the TouchPad.
activates items on the screen.
Scrolls left or right.
Function like the left and right buttons on
an external mouse.
Memory Stick, Memory Stick Pro,
MultiMediaCard, xD-Picture Card, and
SmartMedia inserted in the Memory
Reader is being accessed.
Scrolls up or down.
Maintenance and Service Guide 1–15
Product Description
The external components on the bottom of the notebook are
shown below and described in Table 1-8.
Bottom Components
Table 1 - 8
Bottom Components
Item Component Function
1 Exhaust vents (4) Provide airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct vents. Do not allow a
hard surface, such as a printer, or
a soft surface, such as pillows,
thick rugs or clothing, to block
airflow.
1–16 Maintenance and Service Guide
Table 1 - 8
Product Description
Bottom Components
(Continued)
Item Component Function
2 Fans (2) Provide airflow to cool internal
components.
To prevent overheating, do not
Ä
obstruct fans. Do not allow a hard
surface, such as a printer, or a
soft surface, such as pillows, thick
rugs or clothing, to block airflow.
3 Memory module
compartment
4 Label areas (2) Contains the notebook serial number
5 Battery pack release latch Releases a battery pack from the
6 Battery bay Holds a battery pack.
7 Hard drive bay
Mini PCI compartment
Contains two memory slots that support
replaceable memory modules. The
number of preinstalled memory
modules varies by notebook model.
and other applicable regulatory labels.
battery bay.
Holds the internal hard drive.
Holds an optional wireless LAN device.
To prevent an unresponsive
Ä
system and the display of a
warning message, install only a
Mini PCI device authorized for
use in your notebook by the
governmental agency that
regulates wireless devices in your
country. If you install a device and
then receive a warning message,
remove the device to restore
notebook functionality. Then
contact Customer Care.
Maintenance and Service Guide 1–17
Product Description
1.5 Design Overview
This section presents a design overview of key parts and features
of the notebook. Refer to Chapter 3, “Illustrated Parts Catalog,”
to identify replacement parts, and Chapter 5, “Removal and
Replacement Procedures,” for disassembly steps.
The system board provides the following device connections:
■ Memory module
■ Mini PCI communications devices
■ Hard drive
■ Display
■ Keyboard and TouchPad
■ Audio
■ Intel Pentium 4 processors
■ PC Card
CAUTION: To properly ventilate the notebook, allow at least a 7.6-cm
Ä
(3-inch) clearance on the left and right sides of the notebook.
The notebook uses an electric fan for ventilation. The fan is
controlled by a temperature sensor and is designed to be turned
on automatically when high temperature conditions exist. These
conditions are affected by high external temperatures, system
power consumption, power management/battery conservation
configurations, battery fast charging, and software applications.
Exhaust air is displaced through the ventilation grill located on
the left side of the notebook.
1–18 Maintenance and Service Guide
Troubleshooting
WARNING: Only authorized technicians trained by HP should repair
Å
this equipment. All troubleshooting and repair procedures are detailed
to allow only subassembly-/module-level repair. Because of the
complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or modifications to any printed
wiring board. Improper repairs can create a safety hazard. Any
indication of component replacement or printed wiring board
modification may void any warranty or exchange allowances.
2.1 Computer Setup
Computer Setup is a system information and customization utility
that can be used even when your operating system is not working
or will not load. This utility includes settings that are not
available in Windows.
2
Using Computer Setup
Information and settings in Computer Setup are accessed from
the Main, Security, Advanced, or Tools menus:
1. Turn on or restart the notebook. Press
F10 = ROM-Based Setup message is displayed in
the lower-left corner of the screen.
❏ To change the language, use the cursor control keys
to navigate to the Advanced menu
❏
To view navigation information, press f1.
❏
To return to the Computer Setup menu, press esc.
Maintenance and Service Guide 2–1
f10 while the
.
Troubleshooting
2. Select the Main, Security, Advanced, or Tools menu.
3. To close Computer Setup and restart the notebook:
❏ Select Exit > Exit Saving Changes, and then press enter.
– or –
❏ Select Exit > Exit Discarding Changes, and then
enter.
press
– or –
❏ Select Exit > Load Setup Defaults, and then press enter.
4. When you are prompted to confirm your action, press f10.
Selecting from the Main Menu
Table 2 - 1
Main Menu
Select To Do This
System Information ■ Change the system time and system date.
■ View identification information about the
notebook.
■ View specification information about the
processor, memory and cache size, and
system ROM.
2–2 Maintenance and Service Guide
Troubleshooting
Selecting from the Security Menu
Table 2 - 2
Security Menu
Select To Do This
Administrator Password Enter, change, or delete an Administrator
password.
Power-on Password Enter, change, or delete a power-on password.
DriveLock Passwords Enable/disable DriveLock; change a DriveLock
user or master password.
DriveLock Settings are accessible only
✎
when you enter Computer Setup by turning
on (not restarting) the notebook.
Password Options
(Password options can
be selected only when
a power-on password
has been set.)
Device Security Enable/disable:
*Not applicable to SuperDisk LS-120 drives.
Maintenance and Service Guide 2–3
Enable/disable:
■ QuickLock
■ QuickLock on standby
■ QuickBlank
To enable QuickLock on standby or
✎
QuickBlank, you must first enable
QuickLock.
■ Diskette drive startup*
■ CD-ROM or diskette startup
Settings for a DVD-ROM can be entered
✎
in the CD-ROM field.
Troubleshooting
Selecting from the Advanced Menu
Table 2 - 3
Advanced Menu
Select To Do This
Language Change the Computer Setup language.
Boot Order Enable/disable MultiBoot, which sets a startup
sequence that can include most bootable devices
and media in the system.
Accessibility Options Allows electronic and information technology to
be accessible to people with varying ranges of
abilities.
Video Memory Displays the amount of video memory available
on the notebook.
Selecting from the Tools Menu
Table 2 - 4
Tools M e nu
Select To Do This
Hard Drive Self Test Run a quick comprehensive self test on hard
drives in the system that support the test features.
2–4 Maintenance and Service Guide
Troubleshooting
2.2 Troubleshooting Flowcharts
Tabl e 2-5
Troubleshooting Flowcharts Overview
Flowchart Description
2.1 “Flowchart 2.1—Initial Troubleshooting”
2.2 “Flowchart 2.2—No Power, Part 1”
2.3 “Flowchart 2.3—No Power, Part 2”
2.4 “Flowchart 2.4—No Power, Part 3”
2.5 “Flowchart 2.5—No Power, Part 4”
2.6 “Flowchart 2.6—No Video, Part 1”
2.7 “Flowchart 2.7—No Video, Part 2”
2.8 “Flowchart 2.8—Nonfunctioning Expansion Base (if applicable)”
2.9 “Flowchart 2.9—No Operating System (OS) Loading”
2.10 “Flowchart 2.10—No OS Loading, Hard Drive, Part 1”
2.11 “Flowchart 2.11—No OS Loading, Hard Drive, Part 2”
2.12 “Flowchart 2.12—No OS Loading, Hard Drive, Part 3”
2.13 “Flowchart 2.13—No OS Loading, Diskette Drive”
Maintenance and Service Guide 2–5
Troubleshooting
Tabl e 2-5
Troubleshooting Flowcharts Overview
Flowchart Description
2.14 “Flowchart 2.14—No OS Loading, Optical Drive”
2.15 “Flowchart 2.15—No Audio, Part 1”
2.16 “Flowchart 2.16—No Audio, Part 2”
2.17 “Flowchart 2.17—Nonfunctioning Device”
2.18 “Flowchart 2.18—Nonfunctioning Keyboard”
2.19 “Flowchart 2.19—Nonfunctioning Pointing Device”
2.20 “Flowchart 2.20—No Network/Modem Connection”
(Continued)
2–6 Maintenance and Service Guide
Flowchart 2.1—Initial Troubleshooting
Begin
troubleshooting.
N
Go to
Is there
power?
Y
N
Beeps,
LEDs, or error
messages?
Y
N
Is there video?
(no boot)
Y
N
Is the OS
loading?
Y
N
Is there
sound?
Y
“Flowchart
2.2—No Power,
Par t 1.”
Check
LED board,
speaker
connections.
Go to
“Flowchart
2.6—No Video,
Part 1.”
Go to
“Flowchart
2.9—No Operating
System (OS)
Loading.”
Go to
“Flowchart
2.15—No Audio,
Par t 1.”
All drives
working?
Y
Keyboard/
pointing device
working?
Y
Connecting
to network
or modem?
Y
End
N
2.17—Nonfunctioning
N
2.18—Nonfunctioning
2.19—Nonfunctioning
N
Troubleshooting
Go to
“Flowchart
Device.”
Go to
“Flowchart
Keyboard”
“Flowchart
Pointing Device.”
“Flowchart
2.20—No
Network/Modem
or
Go to
Maintenance and Service Guide 2–7
Troubleshooting
N
Flowchart 2.2—No Power, Part 1
No power
(power LED
is off).
Remove from
expansion base
(if applicable).
Y
Y
Power up
on battery
power?
Power up
on AC
power?
N
Reset
power.*
Power up
on battery
power?
Y
N
Reset
power.*
Power up
on AC
power?
Y
N
Go to
“Flowchart
2.3—No Power,
Par t 2.”
N
Go to
“Flowchart
2.4—No Power,
Part 3.”
Y
Power up in
docking
device?
1. Reseat the power cables in the
expansion base and at the AC outlet.
2. Ensure the AC power source is active.
3. Ensure that the power strip is working.
Done
YN
Done
Power up
in expansion
base?
*NOTES
1. On select models, there is a separate
reset button.
2. On select models, the notebook can be
reset using the standby switch and
either the lid switch or the main power
switch.
Go to
“Flowchart
2.8—Nonfunctioning
Expansion Base (if
applicable).”
2–8 Maintenance and Service Guide
Flowchart 2.3—No Power, Part 2
N
Continued from
“Flowchart
2.2—No Power,
Par t 1.”
Visually check for
debris in battery
socket and clean
if necessary.
Y
Troubleshooting
Power on?
Check battery by
recharging it,
moving it to
another notebook,
or replacing it.
Done
N
Power on?
Replace
power supply
(if applicable).
Y
N
Go to
Done
Power on?
“Flowchart
2.4—No Power,
Part 3.”
Y
Done
Maintenance and Service Guide 2–9
Troubleshooting
Flowchart 2.4—No Power, Part 3
Continued from
“Flowchart
2.3—No Power,
Part 2.”
Plug directly
into AC outlet.
Y
Power LED
on?
N
Reseat AC adapter
in notebook and
at power source.
Power on?
N
Power outlet
active?
Y
Replace
power cord.
Power on?
Done
Y
Done
External
N
Try different
outlet.
Internal or
external AC
adapter?
Internal
Go to
“Flowchart
2.5—No Power,
Part 4.”
Replace external
AC adapter.
N
Power on?
Y
Y
Done
Done
N
2–10 Maintenance and Service Guide
Flowchart 2.5—No Power, Part 4
Continued from
“Flowchart
2.4—No Power,
Par t 3.”
Open
notebook.
Troubleshooting
N
notebook and
Y
Loose or
damaged
parts?
Close
retest.
Power on?
Done
Y
Reseat loose
components and
boards and
replace damaged
items.
N
Replace the following items (if applicable).
Check notebook operation after each
replacement:
1. Internal DC-DC converter*
2. Internal AC adapter
3. Processor board*
4. System board*
*NOTE: Replace these items as a set to
prevent shorting out among components.
Maintenance and Service Guide 2–11
Troubleshooting
Flowchart 2.6—No Video, Part 1
No video.
Expansion base
Stand-alone
or expansion
base?
Go to
“Flowchart
2.7—No Video,
Part 2.”
*NOTE: To change from internal to
external display, use the hotkey
combination.
Stand-alone
Internal or
external
display*?
External
Adjust
brightness.
Internal
Y
Video OK? Done
N
Check for bent
pins on cable.
N
Video OK?
Adjust
brightness.
Video OK? Done
N
A
Press lid
switch to ensure
operation.
Video OK? Done
N
Replace the following one at a time. Test after each replacement.
1. Cable between notebook and notebook display (if applicable)
2. Display
3. System board
Tr y
another
display.
Internal and
external
video OK?
Y
Y
N
Replace
system
board.
YY
Done
Done
2–12 Maintenance and Service Guide
Flowchart 2.7—No Video, Part 2
Continued from
“Flowchart
2.6—No Video,
Part 1.”
Remove
notebook from
expansion base,
if connected.
Troubleshooting
Adjust
display
brightness.
N
Video OK?
Y
Check that notebook is properly
seated in expansion base, for
bent pins on cable, and for
monitor connection.
Y
Video OK?
N
Adjust external
monitor display.
Go to “A” in
“Flowchart
2.6—No Video,
Part 1.”
Done
Check brightness
of external
monitor.
Video OK?
N
Try another
external
monitor.
Internal
and external
video OK?
N
Go to
“Flowchart
2.8—Nonfunctioning
Expansion Base (if
applicable).”
Y
Done
Y
Done
Maintenance and Service Guide 2–13
Troubleshooting
Flowchart 2.8—Nonfunctioning Expansion Base
(if applicable)
Nonfunctioning
expansion base.
Reseat power
cord in expansion
base and
power outlet.
Check voltage
setting on
expansion base.
Reset monitor
cable connector at
expansion base.
Expansion
base
operating?
N
Remove
notebook, reseat
all internal parts,
and replace any
damaged items in
expansion base.
Reinstall
notebook into
expansion base.
Y
Expansion
base
operating?
Y
Done
N
Replace the following expansion base
components one at a time. Check
notebook operation after each
replacement.
1. Power supply
2. I/O board
3. Backplane board
4. Switch box
5. Expansion base motor mechanism
Done
2–14 Maintenance and Service Guide
Troubleshooting
Flowchart 2.9—No Operating System (OS)
Loading
No OS
loading.*
Reseat power
cord in expansion
base and
power outlet.
No OS loading from hard drive,
“Flowchart 2.10—No OS Loading,
go to
go to
Hard Drive, Part 1.”
No OS loading from diskette drive,
“Flowchart 2.13—No OS Loading,
Diskette Drive.”
No OS loading from CD- or DVD-ROM drive,
“Flowchart 2.14—No OS Loading,
go to
“Flowchart 2.20—No Network/Modem
go to
*NOTE: Before beginning troubleshooting,
always check cable connections, cable ends,
and drives for bent or damaged pins.
Optical Drive.”
No OS loading from network,
Connection.”
Maintenance and Service Guide 2–15
Troubleshooting
Flowchart 2.10—No OS Loading, Hard Drive,
Part 1
OS not
loading from
hard drive.
Nonsystem
disk
message?
N
Reseat
external
hard drive.
OS loading?
N
Boot
from
CD?
Y
Check the Setup
utility for correct
boot order.
Boot
from
hard drive?
Y
Done
Y
Go to
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
Y
Done
N
N
Boot
from
diskette?
Y
N
Change boot
priority through
the Setup utility
and reboot.
Go to
“Flowchart
2.13—No OS
Loading,
Diskette Drive.”
N
Boot
from
hard drive?
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Y
2–16 Maintenance and Service Guide
Troubleshooting
Flowchart 2.11—No OS Loading, Hard Drive,
Part 2
Continued from
“Flowchart
2.10—No OS
Loading,
Hard Drive, Part 1.”
CD or
diskette in
drive?
Y
Remove
diskette and
reboot.
N
1. Replace
hard drive.
2. Replace
system board.
N
Reseat
hard drive.
Hard drive
accessible?
Run FDISK.
Y
Done
Boot
from
hard drive?
N
Boot
from diskette
drive?
Y
Hard drive
accessible?
Y
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
Y
N
Diskette Drive.”
N
Done
Go to
“Flowchart
2.13—No OS
Loading,
Done
Hard drive
partitioned?
Y
Hard drive
formatted?
Y
Y
Notebook
booted?
Go to
“Flowchart
2.12—No OS
Loading,
Hard Drive, Part 3.”
N
N
Format hard drive
and bring to
a bootable
c:\ prompt.
N
Create partition,
and then format
hard drive to
bootable
c:\ prompt.
Load OS using
Operating
System Disc
applicable).
Maintenance and Service Guide 2–17
(if
Troubleshooting
Flowchart 2.12—No OS Loading, Hard Drive,
Part 3
Continued from
“Flowchart
2.11—No OS
Loading,
Hard Drive, Part 2.”
N
System
files on hard
drive?
Y
Install OS
and reboot.
Virus
hard drive?
N
Run SCANDISK
and check for
bad sectors.
Can bad
sectors
be fixed?
Y
Fix bad
sectors.
on
Y
Clean virus.
loading from
hard drive?
Y
OS
Done
N
Y
Diagnostics
on diskette?
Replace
hard drive.
N
N
Replace
hard drive.
Run diagnostics
and follow
recommendations.
N
Boot from
hard drive?
Replace
hard drive.
Y
Done
2–18 Maintenance and Service Guide
Troubleshooting
N
N
Flowchart 2.13—No OS Loading, Diskette Drive
Y
OS not loading
from
diskette drive.
Reseat
diskette drive.
OS
loading?
Done
N
Nonsystem
disk message?
Y
Bootable
diskette
in drive?
N
Install bootable
diskette and
reboot notebook.
Y
N
Boot
from another
device?
Y
Go to
“Flowchart
2.17—Nonfunction
ing Device.”
N
Diskette
drive enabled
in the Setup
utility?
Enable drive
and cold boot
notebook.
Y
Y
Is diskette
drive boot
order
correct?
Reset the
notebook. Refer to
Section 1.2,
“Resetting the
Notebook,”
instructions.
for
Check diskette
for system files.
Try different
diskette.
Nonsystem
disk error?
N
loading?
N
OS
Y
1. Replace
diskette drive.
2. Replace system
board.
Y
Done
Change boot
priority using
the Setup utility.
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Maintenance and Service Guide 2–19
Troubleshooting
Flowchart 2.14—No OS Loading, Optical Drive
No OS
loading from
CD-ROM or
DVD-ROM Drive.
Boots from
CD or DVD?
N
Reseat
drive.
N
bootable disc.
Disc
in drive?
Install
Y
Bootable
disc in
drive?
Y
Try another
bootable disc.
N
Install bootable
disc and
reboot
notebook.
Y
Done
Y
Boots from
CD or DVD?
Done
N
N
Boot
from another
device?
Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Y
Boot
order
correct?
N
Correct boot
order using
the Setup utility.
Reset the
notebook. Refer to
Section 1.2,
“Resetting the
Notebook,”
instructions.
for
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
2–20 Maintenance and Service Guide
Flowchart 2.15—No Audio, Part 1
N
Tur n up aud io
No audio.
internally or
externally.
Audio? Done
N
Troubleshooting
Y
Notebook in
expansion base
(if applicable)?
Y
Undock
Internal
audio?
N
Go to
“Flowchart
2.16—No Audio,
Par t 2.”
Y
Go to
“Flowchart
2.16—No Audio,
Par t 2.”
Replace the following expansion base
components one at a time, as applicable.
Check audio status after each change.
1. Reseat expansion base audio cable.
2. Replace audio cable.
3. Replace speaker.
4. Replace expansion base audio board.
5. Replace backplane board.
6. Replace I/O board.
Y
Go to
“Flowchart
2.17—Nonfunctioning
Device.”
Audio? Done
N
Maintenance and Service Guide 2–21
Troubleshooting
Flowchart 2.16—No Audio, Part 2
Continued from
“Flowchart
2.15—No Audio,
Part 1.”
N
Audio
driver in OS
configured?
Y
N
Correct
drivers for
application?
Y
Connect to
external
speaker.
Reload
audio drivers.
Load drivers and
set configuration
in OS.
Replace audio
board and
Audio?
YN
speaker
connections
in notebook
(if applicable).
Audio? Done
1. Replace internal speakers.
2. Replace audio board (if applicable).
3. Replace system board.
YN
2–22 Maintenance and Service Guide
Flowchart 2.17—Nonfunctioning Device
Nonfunctioning
device.
Reseat
device.
Unplug the nonfunctioning device from
the notebook and inspect cables and plugs for
bent or broken pins or other damage.
YN
Clear
CMOS.
Reattach device.
Close notebook,
plug in power,
and reboot.
Any physical
device detected?
Replace hard drive.
Operating System
Troubleshooting
Fix or
replace
broken item.
Go to
“Flowchart
2.9—No
(OS) Loading.”
N
Device
boots
properly?
Y
Done
Maintenance and Service Guide 2–23
Replace NIC.
If integrated NIC,
replace system
board.
Replace diskette
drive.
Device
boots
properly?
Y
Done
N
Troubleshooting
Flowchart 2.18—Nonfunctioning Keyboard
Keyboard
not operating
properly.
Connect notebook
to good external
keyboard.
N
External
works?
Y
Reseat internal
keyboard
connector
(if applicable).
Y
device
Replace
system
board.
N
OK?
Replace internal
keyboard or
cable.
Y
Done Done
OK?
N
Replace
system
board.
2–24 Maintenance and Service Guide
Troubleshooting
Flowchart 2.19—Nonfunctioning Pointing
Device
Pointing device
not operating
properly.
Connect notebook
to good external
pointing device.
N
External
device
works?
Y
Reseat internal
pointing device
connector
(if applicable).
Replace
system
board.
N
OK?
Replace internal
pointing device
or cable.
Y
Y
Done Done
OK?
N
Replace
system
board.
Maintenance and Service Guide 2–25
Troubleshooting
Flowchart 2.20—No Network/Modem
Connection
No network
or modem
connection.
N
Network
or modem
jack active?
Y
Digital
line?
N
Replace jack
or have jack
activated.
Y
Connect
to nondigital
line.
Y
Done
NIC/modem
configured
Y
Disconnect all
power from
the notebook
and open.
in OS?
N
Reload
drivers and
reconfigure.
OK?
N
Replace
NIC/modem
(if applicable).
Y
Reseat
NIC/modem
(if applicable).
OK? Done
N
Replace
system
board.
2–26 Maintenance and Service Guide
Illustrated Parts Catalog
This chapter provides an illustrated parts breakdown and a
reference for spare part numbers and option part numbers.
3.1 Serial Number Location
When ordering parts or requesting information, provide the
notebook serial number and model number located on the bottom
of the notebook.
3
Serial Number Location
Maintenance and Service Guide 3–1
Illustrated Parts Catalog
3.2 Notebook Major Components
Notebook Major Components
3–2 Maintenance and Service Guide
Illustrated Parts Catalog
Table 3 - 1
Spare Parts: Notebook Major Components
Spare Part
Item Description
1 Display assemblies (include wireless antenna boards and cables)
For use only on Compaq Presario X6000 models
17.0-inch, WSXGA+WVA with Brightview
17.0-inch, WXGA+WVA with Brightview
17.0-inch, WXGA+WVA
For use only on HP Compaq nx9600 models
17.0-inch, WSXGA+WVA with Brightview
17.0-inch, WSXGA+WVA
2 Switch covers
Number
377217-001
377216-001
377215-001
377219-001
377218-001
For use only on Compaq Presario X6000 models
with wireless
For use only on Compaq Presario X6000 models
without wireless
For use only on HP Compaq nx9600 models with
wireless
For use only on HP Compaq nx9600 models
without wireless
3 LED Board (includes cable) 378772-001
4 Keyboards
For use only on Compaq Presario X6000 models in
the United States
For use only on HP Compaq nx9600 models
Brazil
French Canada
Maintenance and Service Guide 3–3
378520-201
378520-121
Latin America
United States
374755-001
380445-001
378733-001
380446-001
374742-001
378520-161
378520-001
Illustrated Parts Catalog
Notebook Major Components
3–4 Maintenance and Service Guide
Tabl e 3-1
Illustrated Parts Catalog
Spare Parts: Notebook Major Components
(Continued)
Spare Part
Item Description
5 Broadcomm Bluetooth wireless card
(includes cable)
6 Top covers (include TouchPad)
For use only on Compaq Presario X6000
notebook models
For use only on HP Compaq nx9600 models 378770-001
7 System boards (include disk cell RTC battery)
For use on Compaq Presario X6000 models (includes
PC Card cage and expansion port bracket)
M24P with 256 MB RAM
M24P with 128 MB RAM
M22P with 64 MB RAM
For use on HP Compaq nx9600 models
M24P with 128 MB RAM
M22P with 64 MB RAM
8 Audio/USB board 374761-001
Audio/USB board cable (not illustrated) 433822-001
9 Processors (include thermal pad)
Intel Pentium 4 560 (3.6-GHz)
Intel Pentium 4 550 (3.4-GHz)
Intel Pentium 4 540 (3.2-GHz)
Intel Pentium 4 530 (3.0-GHz)
Intel Pentium 4 520 (2.8-GHz)
Number
376651-001
374751-001
374711-001
374709-001
374707-001
377209-001
377208-001
377213-001
374718-001
374717-001
374716-001
374715-001
10 Heat sink module (includes fan and thermal paste) 380031-001
11 Modem board 374758-001
12 Base enclosure small fan 380029-001
13 Base enclosure large fan 380028-001
Maintenance and Service Guide 3–5
Illustrated Parts Catalog
Notebook Major Components
3–6 Maintenance and Service Guide
Tabl e 3-1
Illustrated Parts Catalog
Spare Parts: Notebook Major Components
(Continued)
Spare Part
Item Description
14 Optical drives (include bezel)
For use only on Compaq Presario X6000
notebook models
8X DVD±RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
Dual Format, Double Layer
8X Dual Format, Light Scribe
For use only on HP Compaq nx9600 models
8X DVD±RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
8X Dual Format, Light Scribe
Speakers
15a
15b
16 Base enclosure 374753-001
17 Digital drive board (includes cable) 374759-001
18 Hard drives (include frame)
Left
Right
Number
374738-001
374736-001
382080-001
383609-001
378519-001
378518-001
383610-001
378522-001
7200-rpm
60-GB 374732-001
5400-rpm
100-GB
80-GB
Maintenance and Service Guide 3–7
380258-001
374731-001
4200-rpm
100-GB
80-GB
60-GB
40-GB
374730-001
374729-001
374728-001
378767-001
Illustrated Parts Catalog
Notebook Major Components
3–8 Maintenance and Service Guide
Tabl e 3-1
Illustrated Parts Catalog
Spare Parts: Notebook Major Components
(Continued)
Spare Part
Item Description
19 Mini PCI communications cards
802.11b/g, for use in most of the world (MOW)
802.11b/g, for use in the rest of the world (ROW)
802.11a/b/g combination card, for use in the
United States
20 Front panel LED board (includes cable) 378774-001
21 Memory modules (400-DDR)
1024-MB
512-MB
256-MB
Miscellaneous Plastics Kit 374747-001
Includes:
22a Hard drive cover (includes 4 captive screws)
22b Memory module compartment cover (includes 2 captive screws)
Not illustrated:
Notebook feet
SD Card slot space saver
PC Card slot space saver
23 Battery pack, 12-cell, 2.2-AHr 380443-001
Number
373047-001
373048-001
376650-001
374726-001
374725-001
374724-001
Maintenance and Service Guide 3–9
Illustrated Parts Catalog
3.3 Mass Storage Devices
3–10 Maintenance and Service Guide
Table 3-2
Spare Part Number Information
Item Description
1 Optical drives
For use only on Compaq Presario X6000
notebook models
8X DVD±RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
Dual Format, Double Layer
8X Dual Format, Light Scribe
For use only on HP Compaq nx9600 models
8X DVD±RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
8X Dual Format, Light Scribe
2 Hard drives (include frame)
7200-rpm
60-GB 374732-001
Illustrated Parts Catalog
Spare Part
Number
374738-001
374736-001
382080-001
383609-001
378519-001
378518-001
383610-001
5400-rpm
100-GB
80-GB
4200-rpm
100-GB
80-GB
60-GB
40-GB
USB digital drive (not illustrated) 364727-001
USB 1.1 diskette drive (not illustrated) 344897-001
Maintenance and Service Guide 3–11
380258-001
374731-001
374730-001
374729-001
374728-001
378767-001
Illustrated Parts Catalog
3.4 Miscellaneous Plastics Kit
Table 3-3
Spare Part Number 374747-001
Spare Part
Item Description
1 Hard drive cover (includes 4 captive screws)
2 Memory module compartment cover (includes 2 captive screws)
3 Notebook feet (7)
4 SD Card slot space saver
5 PC Card slot space saver
3–12 Maintenance and Service Guide
Number
Illustrated Parts Catalog
3.5 Miscellaneous (Not Illustrated)
Tabl e 3-4
Spare Part Information
Spare Part
Description
Logo Kits
Number
For use only on Compaq Presario X6000 models
For use only on HP Compaq nx9600 models
Wired headset with volume control 371693-001
USB travel mouse 309674-001
AC adapters
180 watt, 3-wire plug, used with 345252-xxx power cords 374743-001
135 watt, 2-wire plug, used with 373979-xxx power cords –
for use only on models with Intel Pentium 4 530 (3.0-GHz)
and Intel Pentium 4 520 (2.8-GHz) processors
Screw Kit (includes the following screws; refer to
Appendix C, “Screw Listing,” for more information on
screw specifications and usage)
■ Phillips PM2.0×5.0 screw
■ Phillips PM2.5×4.0 screw
■ Phillips PM2.0×8.0 screw
■ Phillips PM2.0×12.0 shoulder screw
■ Phillips PM2.0×3.0 screw
■ Hex socket 5.0×9.0 screw lock
■ Phillips PM2.0×4.0 screw
■ Phillips PM1.5×3.5 screw
374749-001
378769-001
378768-001
374745-001
Maintenance and Service Guide 3–13
Illustrated Parts Catalog
Tabl e 3-4
Spare Part Information
Description
Power cords (with 3-wire plug, used with 378768-001 AC adaptor)
For use in:
Australia and New Zealand 373979-011
Belgium, Europe, Finland, France, Germany, Greece,
the Netherlands, Norway, Portugal, Spain, and Sweden
Canada, French Canada, Latin America, Taiwan, Thailand,
and the United States
Denmark 373979-081
Hong Kong and the United Kingdom 373979-031
Italy 373979-061
People’s Republic of China 373979-AA1
Switzerland 373979-111
(Continued)
Spare Part
Number
373979-021
373979-001
3–14 Maintenance and Service Guide
Tabl e 3-4
Illustrated Parts Catalog
Spare Part Information
Description
Power cords (with 3-wire plug, used with 374743-001 AC adaptor)
For use in:
Australia and New Zealand 345252-011
Brazil 345252-201
Belgium, Europe, Finland, France, Germany, Greece,
the Netherlands, Norway, Portugal, Spain, and Sweden
Canada, French Canada, Latin America, Taiwan, Thailand,
and the United States
Denmark 345252-081
Hong Kong and the United Kingdom 345252-031
Italy 345252-061
People’s Republic of China 345252-AA1
Switzerland 345252-111
(Continued)
Spare Part
Number
345252-021
345252-001
Maintenance and Service Guide 3–15
Illustrated Parts Catalog
3.6 Sequential Part Number Listing
Table 3 - 5
Sequential Part Number Listing
Spare Part
Number Description
309674-001 USB travel mouse
345252-001 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Canada, French Canada, Latin
America, Taiwan, Thailand, and the United States
345252-011 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Australia and New Zealand
345252-021 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Belgium, Europe, Finland, France,
Germany, Greece, the Netherlands, Norway, Portugal, Spain,
and Sweden
345252-031 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Hong Kong and the United
Kingdom
345252-061 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Italy
345252-081 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Denmark
345252-111 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Switzerland
345252-201 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in Brazil
3–16 Maintenance and Service Guide
Table 3 - 5
Illustrated Parts Catalog
Sequential Part Number Listing
(Continued)
Spare Part
Number Description
345252-AA1 Power cord, with 3-wire plug, used with 374743-001
AC adaptor, for use only in the People’s Republic of China
371693-001 Wired headset with volume control
373047-001 Mini PCI communications card, 802.11b/g, for use in most of
the world (MOW)
373048-001 Mini PCI communications card, 802.11b/g, for use in the rest of
the world (ROW)
373979-001 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Canada, French Canada,
Latin America, Taiwan, Thailand, and the United States
373979-011 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Australia and New Zealand
373979-021 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Belgium, Europe, Finland, France,
Germany, Greece, the Netherlands, Norway, Portugal, Spain,
and Sweden
373979-031 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Hong Kong and
the United Kingdom
373979-061 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Italy
373979-081 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Denmark
Maintenance and Service Guide 3–17
Illustrated Parts Catalog
Table 3 - 5
Sequential Part Number Listing
(Continued)
Spare Part
Number Description
373979-111 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in Switzerland
373979-AA1 Power cord, with 3-wire plug, used with 378768-001
AC adaptor, for use only in the People’s Republic of China
374707-001 System board, M22P with 64 MB RAM, for use on
Compaq Presario X6000 models (includes disk cell RTC
battery, PC Card cage, and expansion port bracket)
374709-001 System board, M24P with 128 MB RAM, for use on
Compaq Presario X6000 models (includes disk cell RTC
battery, PC Card cage, and expansion port bracket)
374711-001 System board, M24P with 256 MB RAM, for use on
Compaq Presario X6000 models (includes disk cell RTC
battery, PC Card cage, and expansion port bracket)
374715-001 Processor, Intel Pentium 4 520 (2.8-GHz, includes
thermal pad)
374716-001 Processor, Intel Pentium 4 530 (3.0-GHz, includes
thermal pad)
374717-001 Processor, Intel Pentium 4 540 (3.2-GHz, includes
thermal pad)
374718-001 Processor, Intel Pentium 4 550 (3.4-GHz, includes
thermal pad)
374724-001 Memory module, 400 DDR, 256-MB
3–18 Maintenance and Service Guide
Table 3 - 5
Illustrated Parts Catalog
Sequential Part Number Listing
(Continued)
Spare Part
Number Description
374725-001 Memory module, 400 DDR, 512-MB
374726-001 Memory module, 400 DDR, 1024-MB
374728-001 Hard drive, 4200-rpm, 60-GB, (includes frame)
374729-001 Hard drive, 4200-rpm, 80-GB, (includes frame)
374730-001 Hard drive, 4200-rpm, 100-GB, (includes frame)
374731-001 Hard drive, 5400-rpm, 80-GB, (includes frame)
374732-001 Hard drive, 7200-rpm, 60-GB, (includes frame)
374736-001 24X DVD/CD-RW Combo Drive, for use only on
Compaq Presario X6000 notebook models
374738-001 8X DVD±RW/R and CD-RW Combo Drive, for use only on
Compaq Presario X6000 notebook models
374742-001 Keyboard, for use only on Compaq Presario X6000 models in
the United States
374743-001 AC adapter, 180 watt, 3-wire plug, used with 345252-xxx
power cords
374745-001 Screw Kit (includes the following screws; refer to Appendix C,
“Screw Listing,” for more information on screw specifications
and usage)
374747-001 Miscellaneous Plastics Kit
374749-001 Logo Kit, for use only on Compaq Presario X6000
notebook models
Maintenance and Service Guide 3–19
Illustrated Parts Catalog
Table 3 - 5
Sequential Part Number Listing
(Continued)
Spare Part
Number Description
374751-001 Top cover, for use only on Compaq Presario X6000
notebook models (includes TouchPad)
374753-001 Base enclosure
374755-001 Switch cover, for use only on Compaq Presario X6000 models
with wireless
374758-001 Modem board
374759-001 Digital drive board (includes cable)
374761-001 Audio/USB board
376650-001 Mini PCI communications card, 802.11a/b/g combination card,
for use in the United States
376651-001 Broadcomm Bluetooth wireless card (includes cable)
377208-001 System board, M22P with 64 MB RAM, for use on
HP Compaq nx9600 models (includes disk cell RTC battery)
377209-001 System board, M24P with 128 MB RAM, for use on
HP Compaq nx9600 models (includes disk cell RTC battery)
377213-001 Processor, Intel Pentium 4 560 (3.6-GHz, includes
thermal pad)
377215-001 Display assembly, 17.0-inch, WXGA+, for use only on
Compaq Presario X6000 notebook models (includes wireless
antenna boards and cables)
377216-001 Display assembly, 17.0-inch, WXGA+ with Brightview, for use
only on Compaq Presario X6000 notebook models (includes
wireless antenna boards and cables)
3–20 Maintenance and Service Guide
Table 3 - 5
Illustrated Parts Catalog
Sequential Part Number Listing
(Continued)
Spare Part
Number Description
377217-001 Display assembly, 17.0-inch, WSXGA+ with Brightview, for use
only on Compaq Presario X6000 notebook models (includes
wireless antenna boards and cables)
377218-001 Display assembly, 17.0-inch, WSXGA+, for use only on
HP Compaq nx9600 models (includes wireless antenna boards
and cables)
377219-001 Display assembly, 17.0-inch, WSXGA+ with Brightview, for use
only on HP Compaq nx9600 models (includes wireless
antenna boards and cables)
378518-001 24X DVD/CD-RW Combo Drive, for use only on
HP Compaq Presario nx9600 models
378519-001 8X DVD±RW/R and CD-RW Combo Drive, for use only on
HP Compaq Presario nx9600 models
378520-001 Keyboard, for use only on HP Compaq nx9600 models United
States
378520-121 Keyboard, for use only on HP Compaq nx9600 models French
Canada
378520-161 Keyboard, for use only on HP Compaq nx9600 models Latin
America
378520-201 Keyboard, for use only on HP Compaq nx9600 models Brazil
378522-001 Speakers, left and right
378733-001 Switch cover, for use only on HP Compaq nx9600 models with
wireless
378767-001 Hard drive, 4200-rpm, 40-GB, (includes frame)
Maintenance and Service Guide 3–21
Illustrated Parts Catalog
Table 3 - 5
Sequential Part Number Listing
(Continued)
Spare Part
Number Description
378768-001 AC adapter, 135 watt, 2-wire plug, used with 373979-xxx
power cords – for use only on models with Intel Pentium 4 530
(3.0-GHz) and Intel Pentium 4 520 (2.8-GHz) processors
378769-001 Logo Kit, for use only on HP Compaq nx9600 models
378770-001 Top cover, for use only on HP Compaq nx9600
notebook models (includes TouchPad)
378772-001 LED Board (includes cable)
378774-001 Front panel LED board (includes cable)
380028-001 Base enclosure large fan
380029-001 Base enclosure small fan
380031-001 Heat sink module (includes fan and thermal paste)
380258-001 Hard drive, 5400-rpm, 100-GB, (includes frame)
380443-001 Battery pack, 12-cell, 2.2-AHr
380445-001 Switch cover, for use only on Compaq Presario X6000 models
without wireless
380446-001 Switch cover, for use only on HP Compaq nx9600 models with
wireless
382080-001 Dual Format, Double Layer optical drive, for use only on
Compaq Presario X6000 notebook models
383609-001 8X Dual Format, Light Scribe, for use only on
Compaq Presario X6000 notebook models
383610-001 8X Dual Format, Light Scribe optical drive, for use only on
HP Compaq nx9600 models
433822-001 Audio/USB board cable
3–22 Maintenance and Service Guide
Removal and Replacement
This chapter provides essential information for proper and
safe removal and replacement service.
4.1 Tools Required
You will need the following tools to complete the removal and
replacement procedures:
■ Magnetic screwdriver
■ Phillips P0 screwdriver
■ 5.0-mm socket for system board screwlocks
■ Flat-bladed screwdriver
■ Tool kit—includes connector removal tool, loopback plugs,
and case utility tool
4
Preliminaries
Maintenance and Service Guide 4–1
Removal and Replacement Preliminaries
4.2 Service Considerations
The following sections include some of the considerations
that you should keep in mind during disassembly and assembly
procedures.
As you remove each subassembly from the notebook, place
✎
the subassembly (and all accompanying screws) away from
the work area to prevent damage.
Plastic Parts
Using excessive force during disassembly and reassembly can
damage plastic parts. Use care when handling the plastic parts.
Apply pressure only at the points designated in the maintenance
instructions.
Cables and Connectors
CAUTION: When servicing the notebook, ensure that cables are
Ä
placed in their proper locations during the reassembly process.
Improper cable placement can damage the notebook.
Cables must be handled with extreme care to avoid damage.
Apply only the tension required to unseat or seat the cables
during removal and insertion. Handle cables by the connector
whenever possible. In all cases, avoid bending, twisting, or
tearing cables. Ensure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or
replaced. Handle flex cables with extreme care; these cables
tear easily.
4–2 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.3 Preventing Damage to Removable Drives
Removable drives are fragile components that must be handled
with care. To prevent damage to the notebook, damage to a
removable drive, or loss of information, observe the following
precautions:
■ Before removing or inserting a hard drive, shut down the
notebook. If you are unsure whether the notebook is off or
in hibernation, turn the notebook on, and then shut it down
through the operating system.
■ Before removing a diskette drive or optical drive, ensure that
a diskette or disc is not in the drive and ensure that the optical
drive tray is closed.
■ Before handling a drive, ensure that you are discharged of
static electricity. While handling a drive, avoid touching the
connector.
■ Handle drives on surfaces covered with at least one inch of
shock-proof foam.
■ Avoid dropping drives from any height onto any surface.
■ After removing a hard drive, an optical drive, or a diskette
drive, place it in a static-proof bag.
■ Avoid exposing a hard drive to products that have magnetic
fields, such as monitors or speakers.
■ Avoid exposing a drive to temperature extremes or liquids.
■ If a drive must be mailed, place the drive in a bubble pack
mailer or other suitable form of protective packaging and label
the package “FRAGILE: Handle With Care.”
Maintenance and Service Guide 4–3
Removal and Replacement Preliminaries
4.4 Preventing Electrostatic Damage
Many electronic components are sensitive to electrostatic
discharge (ESD). Circuitry design and structure determine the
degree of sensitivity. Networks built into many integrated circuits
provide some protection, but in many cases, the discharge
contains enough power to alter device parameters or melt
silicon junctions.
A sudden discharge of static electricity from a finger or other
conductor can destroy static-sensitive devices or microcircuitry.
Often the spark is neither felt nor heard, but damage occurs.
An electronic device exposed to electrostatic discharge might not
be affected at all and can work perfectly throughout a normal
cycle. Or the device might function normally for a while, then
degrade in the internal layers, reducing its life expectancy.
4–4 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.5 Packaging and Transporting Precautions
Use the following grounding precautions when packaging and
transporting equipment:
■ To avoid hand contact, transport products in static-safe
containers, such as tubes, bags, or boxes.
■ Protect all electrostatic-sensitive parts and assemblies with
conductive or approved containers or packaging.
■ Keep electrostatic-sensitive parts in their containers until
the parts arrive at static-free workstations.
■ Place items on a grounded surface before removing items
from their containers.
■ Always be properly grounded when touching a sensitive
component or assembly.
■ Store reusable electrostatic-sensitive parts from assemblies
in protective packaging or nonconductive foam.
■ Use transporters and conveyors made of antistatic belts and
roller bushings. Ensure that mechanized equipment used for
moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not
possible, use an ionizer to dissipate electric charges.
Maintenance and Service Guide 4–5
Removal and Replacement Preliminaries
4.6 Workstation Precautions
Use the following grounding precautions at workstations:
■ Cover the workstation with approved static-shielding material
(refer to
■ Use a wrist strap connected to a properly grounded work
surface and use properly grounded tools and equipment.
■ Use conductive field service tools, such as cutters,
screwdrivers, and vacuums.
■ When fixtures must directly contact dissipative surfaces, use
fixtures made only of static-safe materials.
■ Keep the work area free of nonconductive materials, such
as ordinary plastic assembly aids and Styrofoam.
■ Handle electrostatic-sensitive components, parts, and
assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
■ Avoid contact with pins, leads, or circuitry.
■ Turn off power and input signals before inserting or removing
connectors or test equipment.
Table 4-2, “Static-Shielding Materials”).
4–6 Maintenance and Service Guide
Removal and Replacement Preliminaries
4.7 Grounding Equipment and Methods
Grounding equipment must include either a wrist strap or a
foot strap at a grounded workstation.
■ When seated, wear a wrist strap connected to a grounded
system. Wrist straps are flexible straps with a minimum of
one megohm ±10% resistance in the ground cords. To provide
proper ground, wear a strap snugly against the skin at all times.
On grounded mats with banana-plug connectors, use alligator
clips to connect a wrist strap.
■ When standing, use foot straps and a grounded floor mat.
Foot straps (heel, toe, or boot straps) can be used at standing
workstations and are compatible with most types of shoes
or boots. On conductive floors or dissipative floor mats, use
foot straps on both feet with a minimum of one megohm
resistance between the operator and ground. To be effective,
the conductive strips must be worn in contact with the skin.
Other grounding equipment recommended for use in preventing
electrostatic damage includes
■ Antistatic tape.
■ Antistatic smocks, aprons, and sleeve protectors.
■ Conductive bins and other assembly or soldering aids.
■ Nonconductive foam.
■ Conductive tabletop workstations with ground cords of
one megohm resistance.
■ Static-dissipative tables or floor mats with hard ties to
the ground.
■ Field service kits.
■ Static awareness labels.
■ Material-handling packages.
■ Nonconductive plastic bags, tubes, or boxes.
■ Metal tote boxes.
■ Electrostatic voltage levels and protective materials.
Maintenance and Service Guide 4–7
Removal and Replacement Preliminaries
Table 4-1 shows how humidity affects the electrostatic voltage
levels generated by different activities.
Tabl e 4-1
Typical Electrostatic Voltage Levels
Relative Humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
A product can be degraded by as little as 700 V.
✎
Table 4-2 lists the shielding protection provided by antistatic
bags and floor mats.
Table 4 - 2
Static-Shielding Materials
Material Use Voltage Protection Level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
4–8 Maintenance and Service Guide
5
Removal and Replacement
Procedures
This chapter provides removal and replacement procedures.
There are 78 screws and screw locks, in 11 different sizes, that
must be removed, replaced, or loosened when servicing the
notebook. Make special note of each screw size and location
during removal and replacement.
Refer to Appendix C, “Screw Listing.” for detailed information
on screw sizes, locations, and usage.
Maintenance and Service Guide 5–1
Removal and Replacement Procedures
5.1 Serial Number
Report the notebook serial number to HP when requesting
information or ordering spare parts. The serial number is
located on the bottom of the notebook.
Serial Number Location
5–2 Maintenance and Service Guide
Removal and Replacement Procedures
5.2 Disassembly Sequence Chart
Use the chart below to determine the section number to be
referenced when removing notebook components.
Disassembly Sequence Chart
Section Description
5.3 Preparing the notebook for
disassembly
Battery pack
Hard drive
5.4 Notebook feet 0
5.5 Optical drive 1
5.6 Memory module 1 loosened
5.7 Mini PCI communications
card
To prevent an unresponsive system and the display of a
Å
warning message, install only a Mini PCI device authorized
for use in your notebook by the governmental agency that
regulates wireless devices in your country. If you install a
device and then receive a warning message, remove the
device to restore notebook functionality. Then contact
Customer Care.
5.8 Switch cover 3
# of Screws Removed
0
4 to remove hard drive cover
0 to remove hard drive
4 to disassemble hard drive
4 to remove hard drive cover
Maintenance and Service Guide 5–3
Removal and Replacement Procedures
Disassembly Sequence Chart
Section Description
5.9 LED board 3
5.10 Keyboard 2
5.11 Display assembly 8
5.12 Top cover 15
5.13 Front panel LED board 0
5.14 Audio/USB board 2
5.15 Bluetooth board 0
5.16 System board Compaq Presario X6000 models:
5.17 Digital drive board 2
5.18 Speakers 2 on left speaker
5.19 Base enclosure fans 2 on left fan
5.20 Modem board 1
5.21 Heat sink module 4
(Continued)
# of Screws Removed
2 screw locks and 13 screws
HP Compaq nx9600 models:
2 screw locks and 7 screws
2 on right speaker
3 on right fan
5.22 Processor 0
5–4 Maintenance and Service Guide
Removal and Replacement Procedures
5.3 Preparing the Notebook for Disassembly
Before you begin any removal or installation procedures:
1. Shut down the notebook. If you are unsure whether the
notebook is off or in hibernation, turn the computer on,
and then shut it down through the operating system.
2. Disconnect all external devices connected to the notebook.
3. Disconnect the power cord.
Battery Pack Spare Part Number Information
Battery pack, 12-cell, 2.2-AHr 380443-001
4. Remove the battery pack by following these steps:
a. Turn the notebook upside down with the right side
toward you.
Maintenance and Service Guide 5–5
Removal and Replacement Procedures
b. Slide and hold the battery release latch 1 toward the front
of the notebook. (The left edge of the battery pack
disengages from the notebook.)
c. Lift the right edge of the battery pack up and swing it
to the left 2.
d. Remove the battery pack.
Removing the Battery Pack
Reverse the above procedure to install the battery pack.
5–6 Maintenance and Service Guide
Removal and Replacement Procedures
5. Remove the hard drive by following these steps:
a. Loosen the four PM2.0×5.0 screws 1 that secure the
hard drive cover to the notebook.
b. Remove the hard drive cover 2.
The hard drive cover is included in the Miscellaneous
✎
Plastics Kit, spare part number 374747-001.
Removing the Hard Drive Cover
Maintenance and Service Guide 5–7
Removal and Replacement Procedures
Hard Drive Spare Part Number Information
7200-rpm
60-GB 374732-001
5400-rpm
100-GB
80-GB
4200-rpm
100-GB
80-GB
60-GB
40-GB
c. Grasp the mylar tab 1 on the left side of the hard drive
and slide the hard drive to the left 2 to disconnect it from
the system board.
d. Remove the hard drive 3.
380258-001
374731-001
374730-001
374729-001
374728-001
378767-001
Removing the Hard Drive
5–8 Maintenance and Service Guide
Removal and Replacement Procedures
e. Remove the four PM2.5×4.0 screws 1 that secure the
hard drive frame to the hard drive.
f. Lift the frame straight up 2 to remove if from the hard
drive.
Removing the Hard Drive Frame and Connector
Reverse the above procedure to install and reassemble the
hard drive.
Maintenance and Service Guide 5–9
Removal and Replacement Procedures
5.4 Notebook Feet
The notebook feet are adhesive-backed rubber pads. The feet
are included in the Miscellaneous Plastics Kit, spare part
number 374747-001.
Replacing the Notebook Feet
5–10 Maintenance and Service Guide
Removal and Replacement Procedures
5.5 Optical Drive
Spare Part Number Information
For use only on Compaq Presario X6000 notebook models
8X DVD±RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
Dual Format, Double Layer
8X Dual Format, Light Scribe
For use only on HP Compaq nx9600 models
8X DVD±RW/R and CD-RW Combo Drive
24X DVD/CD-RW Combo Drive
8X Dual Format, Light Scribe
1. Prepare the notebook for disassembly (refer to Section 5.3).
374738-001
374736-001
382080-001
383609-001
378519-001
378518-001
383610-001
Maintenance and Service Guide 5–11
Removal and Replacement Procedures
2. Remove the PM2.0×8.0 screw 1 that secures the optical
drive to the notebook.
3. Insert a thin tool, such as a paper clip, into the media tray
release hole 2. (The optical drive media tray releases from
the optical drive.)
4. Use the media tray frame to slide the optical drive outward 3.
5. Remove the optical drive.
Removing the Optical Drive
Reverse the above procedure to install an optical drive.
5–12 Maintenance and Service Guide
Removal and Replacement Procedures
5.6 Memory Module
Spare Part Number Information
1024-MB 374726-001
512-MB 374725-001
256-MB 374724-001
1. Prepare the notebook for disassembly (refer to Section 5.3).
Maintenance and Service Guide 5–13
Removal and Replacement Procedures
2. Loosen the PM2.0×5.0 screw 1 that secures the memory
module compartment cover to the notebook.
3. Lift the left edge of the cover up and swing it to the right 2.
4. Remove the memory module compartment cover.
The memory module compartment cover is included in the
✎
Miscellaneous Plastics Kit, spare part number 374747-001.
Removing the Memory Module Compartment Cover
5–14 Maintenance and Service Guide
Removal and Replacement Procedures
5. Spread the retaining tabs 1 on each side of the memory
module socket to release the memory module board. (The
back edge side of the board rises away from the notebook.)
6. Slide the module away from the socket at an angle 2.
7. Remove the memory module board.
Note that memory modules are slotted to prevent incorrect
✎
installation into the memory module socket.
Removing the Memory Module
Reverse the above procedure to install a memory module.
Maintenance and Service Guide 5–15
Removal and Replacement Procedures
5.7 Mini PCI Communications Card
Spare Part Number Information
802.11b/g, for use in most of the world (MOW)
802.11b/g, for use in the rest of the world (ROW)
802.11a/b/g combination card, for use in the United States
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Remove the hard drive cover (refer to Section 5.3).
373047-001
373048-001
376650-001
5–16 Maintenance and Service Guide
Removal and Replacement Procedures
3. Disconnect the auxiliary and main 1 antenna cables from
the Mini PCI communications card.
Make note of which wireless antenna cable is attached to
✎
which antenna clip on the Mini PCI communications card
before disconnecting the cables.
4. Spread the retaining tabs 2 on each side of the Mini PCI
socket to release the Mini PCI card. (The right edge of the
card rises away from the notebook.)
5. Remove the wireless communications card by pulling the
board away from the socket at a 45-degree angle 3.
Note that the Mini PCI communications card is slotted 4 to
✎
prevent incorrect installation.
Removing a Mini PCI Communications Card
Reverse the above procedure to install a Mini PCI
communications card.
Maintenance and Service Guide 5–17
Removal and Replacement Procedures
5.8 Switch Cover
Spare Part Number Information
For use only on Compaq Presario X6000 models
with wireless
For use only on Compaq Presario X6000 models without
wireless
For use only on HP Compaq nx9600 models with wireless
For use only on HP Compaq nx9600 models without wireless
1. Prepare the notebook for disassembly (refer to Section 5.3).
2. Position the notebook with the rear panel toward you.
3. Remove the three PM2.0×8.0 screws from the bottom of the
notebook that secure the switch cover to the notebook.
374755-001
380445-001
378733-001
380446-001
Removing the Switch Cover Screws
5–18 Maintenance and Service Guide
Removal and Replacement Procedures
4. Turn the notebook display-side up with the front panel
toward you.
5. Open the notebook as far as possible.
6. Lift up the left and right sides of the switch cover 1 to
detach it from the notebook.
7. Lift the front edge of the switch cover and swing it back
until it rests on the display bezel 2.
Releasing the Switch Cover
Maintenance and Service Guide 5–19
Removal and Replacement Procedures
8. Release the zero insertion force (ZIF) connector 1 to which
the LED board cable is attached and disconnect the cable 2
from the system board.
Disconnecting the LED Cable
9. Remove the switch cover.
Reverse the above procedure to install the switch cover.
5–20 Maintenance and Service Guide
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