HP MultiSeat ms6000 Maintenance And Service Manual
Maintenance & Service Guide
HP MultiSeat ms6000 Desktop
HP MultiSeat t100 Thin Client
© Copyright 2010 Hewlett-Packard
Development Company, L.P. The
information contained herein is subject to
change without notice.
Microsoft and Windows are trademarks of
Microsoft Corporation in the U.S. and other
countries.
The only warranties for HP products and
services are set forth in the express
warranty statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
This document contains proprietary
information that is protected by copyright.
No part of this document may be
photocopied, reproduced, or translated to
another language without the prior written
consent of Hewlett-Packard Company.
Maintenance & Service Guide
HP MultiSeat ms6000 Desktop
HP MultiSeat t100 Thin Client
First Edition (January 2010)
Document Part Number: 604397-001
About This Book
WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily
harm or loss of life.
CAUTION: Text set off in this manner indicates that failure to follow directions could result in
damage to equipment or loss of information.
NOTE: Text set off in this manner provides important supplemental information.
iii
iv About This Book
Table of contents
1 Product Features ............................................................................................................................................ 1
HP Multiseat ms6000 ........................................................................................................................... 1
Standard Configuration Features ......................................................................................... 1
Front Panel Components ..................................................................................................... 2
Rear Panel Components ..................................................................................................... 3
Serial Number Location ....................................................................................................... 4
HP MultiSeat t100 Thin Client .............................................................................................................. 5
Front Panel Components ..................................................................................................... 5
Rear Panel Components ..................................................................................................... 5
Serial Number Location ....................................................................................................... 6
2 Computer Setup (F10) Utility ......................................................................................................................... 7
Computer Setup (F10) Utilities ............................................................................................................. 7
Using Computer Setup (F10) Utilities .................................................................................. 8
Computer Setup—File ......................................................................................................... 9
Computer Setup—Storage ................................................................................................ 10
Computer Setup—Security ................................................................................................ 12
Computer Setup—Power ................................................................................................... 16
Computer Setup—Advanced ............................................................................................. 17
Recovering the Configuration Settings ............................................................................................... 20
3 Serial ATA Drive Guidelines and Features ................................................................................................. 21
SATA Hard Drives .............................................................................................................................. 21
SATA Hard Drive Cables .................................................................................................................... 22
SATA Data Cable .............................................................................................................. 22
SATA Power Cable ............................................................................................................ 22
ATA SMART Drives ............................................................................................................................ 23
4 Identifying the Chassis, Routine Care, and Disassembly Preparation .................................................... 24
Chassis Designation ........................................................................................................................... 24
Electrostatic Discharge Information .................................................................................................... 24
Generating Static ............................................................................................................... 25
Preventing Electrostatic Damage to Equipment ................................................................ 25
v
Personal Grounding Methods and Equipment ................................................................... 26
Grounding the Work Area .................................................................................................. 26
Recommended Materials and Equipment .......................................................................... 26
Operating Guidelines .......................................................................................................................... 27
Routine Care ...................................................................................................................................... 27
General Cleaning Safety Precautions ................................................................................ 28
Cleaning the Computer Case ............................................................................................ 28
Cleaning the Keyboard ...................................................................................................... 28
Cleaning the Monitor .......................................................................................................... 29
Cleaning the Mouse ........................................................................................................... 29
Service Considerations ...................................................................................................................... 29
Power Supply Fan ............................................................................................................. 29
Tools and Software Requirements .................................................................................... 29
Screws ............................................................................................................................... 30
Cables and Connectors ..................................................................................................... 30
Hard Drives ........................................................................................................................ 30
Lithium Coin Cell Battery ................................................................................................... 30
5 Removal and Replacement Procedures ..................................................................................................... 32
Preparation for Disassembly .............................................................................................................. 32
Access Panel ...................................................................................................................................... 32
Front Bezel ......................................................................................................................................... 34
Bezel Blanks ....................................................................................................................................... 35
Installing Additional Memory .............................................................................................................. 36
DIMMs ............................................................................................................................... 36
DDR3-SDRAM DIMMs ...................................................................................................... 36
Populating DIMM Sockets ................................................................................................. 37
Installing DIMMs ................................................................................................................ 38
Expansion Cards ................................................................................................................................ 40
Cable Management ............................................................................................................................ 45
Installing and Removing Drives .......................................................................................................... 47
Drive Positions ................................................................................................................... 49
System Board Drive Connections ...................................................................................... 50
Removing an External 5.25-inch Drive .............................................................................. 51
Installing an Optical Drive into the 5.25-inch Drive Bay ..................................................... 52
Removing an External 3.5-inch Drive ................................................................................ 55
Installing a Drive into the 3.5-inch External Drive Bay ....................................................... 57
Removing and Replacing the Primary 3.5-inch Internal SATA Hard Drive ........................ 59
Removing and Replacing a Removable 3.5-inch SATA Hard Drive .................................. 63
Baffle .................................................................................................................................................. 67
Front Fan Assembly ........................................................................................................................... 68
Front I/O and Power Switch Assembly ............................................................................................... 69
Speaker .............................................................................................................................................. 71
vi
Heat sink ............................................................................................................................................ 72
Processor ........................................................................................................................................... 73
Power Supply ..................................................................................................................................... 74
System Board ..................................................................................................................................... 75
Battery ................................................................................................................................................ 76
Type 1 Battery Holder ........................................................................................................ 77
Type 2 Battery Holder ........................................................................................................ 77
Type 3 Battery Holder ........................................................................................................ 78
External Security Devices .................................................................................................................. 79
Installing a Security Lock ................................................................................................... 79
Cable Lock ........................................................................................................ 79
Padlock ............................................................................................................. 80
HP Business PC Security Lock ......................................................................... 80
Front Bezel Security .......................................................................................... 82
Using the HP MultiSeat ms6000 Desktop in a Tower Orientation ...................................................... 84
Appendix A Connector Pin Assignments ...................................................................................................... 85
Keyboard ............................................................................................................................................ 85
Mouse ................................................................................................................................................. 85
Ethernet RJ-45 ................................................................................................................................... 86
Serial Interface, Powered and Non-Powered ..................................................................................... 86
USB .................................................................................................................................................... 86
Microphone ......................................................................................................................................... 87
Headphone ......................................................................................................................................... 87
Line-in Audio ...................................................................................................................................... 87
Line-out Audio .................................................................................................................................... 87
Monitor ............................................................................................................................................... 88
4-Pin Power (for CPU) ........................................................................................................................ 88
PCI Express ....................................................................................................................................... 89
PCI Express ....................................................................................................................................... 90
DVI Connector .................................................................................................................................... 91
DisplayPort Connector ....................................................................................................................... 92
Appendix B Power Cord Set Requirements .................................................................................................. 93
General Requirements ....................................................................................................................... 93
Japanese Power Cord Requirements ................................................................................................ 93
Country-Specific Requirements .......................................................................................................... 94
Appendix C POST Error Messages ................................................................................................................ 95
POST Numeric Codes and Text Messages ....................................................................................... 96
Interpreting POST Diagnostic Front Panel LEDs and Audible Codes .............................................. 103
vii
Appendix D Password Security and Resetting CMOS ............................................................................... 107
Resetting the Password Jumper ...................................................................................................... 108
Clearing and Resetting the CMOS ................................................................................................... 109
Appendix E Specifications ............................................................................................................................ 111
HP MultiSeat ms6000 ....................................................................................................................... 111
HP MultiSeat t100 Thin Client .......................................................................................................... 113
Index ................................................................................................................................................................. 114
viii
1 Product Features
This chapter provides information about the MultiSeat computer and thin client.
HP Multiseat ms6000
Standard Configuration Features
The HP MultiSeat ms6000 Desktop features may vary depending on the model. For a complete listing
of the hardware and software installed in the computer, run the diagnostic utility (included on some
computer models only). Instructions for using the utility are provided in the Troubleshooting Guide.
NOTE: The HP Multiseat ms6000 can also be used in a tower orientation. For more information,
see
Using the HP MultiSeat ms6000 Desktop in a Tower Orientation on page 84 in this guide.
Figure 1-1 HP MultiSeat ms6000 Desktop Configuration
HP Multiseat ms6000 1
Front Panel Components
Drive configuration may vary by model.
Figure 1-2 Front Panel Components
Table 1-1 Front Panel Components
1
5.25-inch Optical Drive
1
6 USB (Universal Serial Bus) Ports
2 Optical Drive Activity Light 7 Microphone/Headphone Connector
3 Optical Drive Eject Button 8
3.5-inch Media Card Reader (optional)
2
4 Dual-State Power Button 9 Hard Drive Activity Light
5 Power On Light 10 Headphone Connector
NOTE: When a device is plugged into the Microphone/Headphone Connector, a dialog box will pop up asking if
you want to use the connector for a microphone line Line-In device or a headphone.
The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with the
computer and it is displaying a diagnostic code. Refer to the Troubleshooting Guide to interpret the code.
1
Some models are configured with a 5.25-inch bezel blank covering this bay.
2
Some models are configured with a 3.5-inch bezel blank covering this bay.
2 Chapter 1 Product Features
Rear Panel Components
Figure 1-3 Rear Panel Components
Table 1-2 Rear Panel Components
1 RJ-45 Network Connector 6 DisplayPort Monitor Connector
2
Serial Connector 7 VGA Monitor Connector
3
PS/2 Mouse Connector (green)* 8 PS/2 Keyboard Connector (purple)*
4 Power Cord Connector 9
Line-Out Connector for powered audio
devices (green)
5
Universal Serial Bus (USB) 10 Line-In Audio Connector (blue)
The Microsoft MultiPoint Server operating system does not support PS/2 mouse and keyboard connectors on the
HP MultiSeat ms6000 Desktop; a USB mouse and keyboard must be used instead.
NOTE: Arrangement and number of connectors may vary by model.
An optional second serial port and an optional parallel port are available from HP.
The monitor connectors on the system board are inactive when a graphics card is installed in the computer.
If a graphics card is installed into the PCI or PCI Express x1 slot, the connectors on the graphics card and the
system board may be used at the same time. Some settings may need to be changed in Computer Setup to use
both connectors. For information about setting the boot VGA controller, refer to the Computer Setup (F10) Utility
Guide.
HP Multiseat ms6000 3
Serial Number Location
Each computer has a unique serial number and product ID number in the location shown below. Keep
these numbers available for use when contacting customer service for assistance.
Figure 1-4 Serial Number and Product ID Location
4 Chapter 1 Product Features
HP MultiSeat t100 Thin Client
Front Panel Components
For more information, http://www.hp.com and search for your specificHP MultiSeat t100 Thin Client
model to find the model-specific QuickSpecs.
Figure 1-5 Front panel components
(1) Power LED (3) Line-in (microphone) connector
(2) Line-out (headphone) audio connector (4) PS/2 connectors (2)
Rear Panel Components
For more information, http://www.hp.com and search for your specific HP MultiSeat t100 Thin Client
model to find the model-specific QuickSpecs.
Figure 1-6 Rear panel components
(1) Cable lock slot (3) USB PC power connector to host PC (USB Type A/
B cable included)
(2) VGA connector (4) Security clip slot
HP MultiSeat t100 Thin Client 5
Serial Number Location
Figure 1-7 Serial number location
Every HP MultiSeat t100 Thin Client includes a unique serial number located as shown in the
following illustration. Have this number available when contacting HP customer service for
assistance.
6 Chapter 1 Product Features
2 Computer Setup (F10) Utility
Computer Setup (F10) Utilities
Use Computer Setup (F10) Utility to do the following:
●
Change factory default settings.
●
Set the system date and time.
●
Set, view, change, or verify the system configuration, including settings for processor, graphics,
memory, audio, storage, communications, and input devices.
●
Modify the boot order of bootable devices such as hard drives, optical drives, or USB flash
media devices.
●
Enable Quick Boot, which is faster than Full Boot but does not run all of the diagnostic tests run
during a Full Boot. You can set the system to:
❑
always Quick Boot (default);
❑
periodically Full Boot (from every 1 to 30 days); or
❑
always Full Boot.
●
Select Post Messages Enabled or Disabled to change the display status of Power-On Self-Test
(POST) messages. Post Messages Disabled suppresses most POST messages, such as
memory count, product name, and other non-error text messages. If a POST error occurs, the
error is displayed regardless of the mode selected. To manually switch to Post Messages
Enabled during POST, press any key (except F1 through F12).
●
Establish an Ownership Tag, the text of which is displayed each time the system is turned on or
restarted.
●
Enter the Asset Tag or property identification number assigned by the company to this computer.
●
Enable the power-on password prompt during system restarts (warm boots) as well as during
power-on.
●
Establish a setup password that controls access to the Computer Setup (F10) Utility and the
settings described in this section.
●
Secure integrated I/O functionality, including the serial, USB, or parallel ports, audio, or
embedded NIC, so that they cannot be used until they are unsecured.
●
Enable or disable removable media boot ability.
●
Solve system configuration errors detected but not automatically fixed during the Power-On SelfTest (POST).
Computer Setup (F10) Utilities 7
●
Replicate the system setup by saving system configuration information on USB flash media
device or other storage media emulating a diskette and restoring it on one or more computers.
●
Execute self-tests on a specified ATA hard drive (when supported by drive).
●
Enable or disable DriveLock security (when supported by drive).
Using Computer Setup (F10) Utilities
Computer Setup can be accessed only by turning the computer on or restarting the system.
To access the Computer Setup Utilities menu, complete the following steps:
1. Turn on or restart the computer.
2. As soon as the computer is turned on, press F10 when the monitor light turns green to enter
Computer Setup. Press Enter to bypass the title screen, if necessary.
NOTE: If you do not press F10 at the appropriate time, you must restart the computer and
again press F10 when the monitor light turns green to access the utility.
3. Select your language from the list and press Enter.
4. A choice of five headings appears in the Computer Setup Utilities menu: File, Storage, Security,
Power, and Advanced.
5. Use the arrow (left and right) keys to select the appropriate heading. Use the arrow (up and
down) keys to select the option you want, then press Enter. To return to the Computer Setup
Utilities menu, press Esc.
6. To apply and save changes, select File > Save Changes and Exit.
●
If you have made changes that you do not want applied, select Ignore Changes and Exit.
●
To reset to factory settings or previously saved default settings (some models), select
Apply Defaults and Exit. This option will restore the original factory system defaults.
CAUTION: Do NOT turn the computer power OFF while the BIOS is saving the Computer Setup
(F10) changes because the CMOS could become corrupted. It is safe to turn off the computer only
after exiting the F10 Setup screen.
Table 2-1 Computer Setup (F10) Utility
Heading Table
File
Table 2-2 Computer Setup—File on page 9
Storage
Table 2-3 Computer Setup—Storage on page 10
Security
Table 2-4 Computer Setup—Security on page 12
Power
Table 2-5 Computer Setup—Power on page 16
Advanced
Table 2-6 Computer Setup—Advanced (for advanced users)
on page 17
8 Chapter 2 Computer Setup (F10) Utility
Computer Setup—File
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 2-2 Computer Setup—File
Option Description
System Information Lists:
● Product name
●
SKU number (some models)
●
Processor type/speed/stepping
● Cache size (L1/L2)
●
Installed memory size/speed, number of channels (single or dual) (if applicable)
●
Integrated MAC address for embedded, enabled NIC (if applicable)
● System BIOS (includes family name and version)
●
Chassis serial number
●
Asset tracking number
● ME firmware version
● Management mode
About Displays copyright notice.
Set Time and Date Allows you to set system time and date.
Flash System ROM Allows you to update the system ROM with a BIOS image file located on a USB flash media
device or CD-ROM.
Replicated Setup Save to Removable Media
Saves system configuration, including CMOS, to a USB flash media device or a diskette-like
device (a storage device set to emulate a diskette drive).
Restore from Removable Media
Restores system configuration from a USB flash media device or a diskette-like device.
Default Setup Save Current Settings as Default
Saves the current system configuration settings as the default.
Restore Factory Settings as Default
Restores the factory system configuration settings as the default.
Apply Defaults and
Exit
Applies the currently selected default settings and clears any established passwords.
Ignore Changes
and Exit
Exits Computer Setup without applying or saving any changes.
Save Changes and
Exit
Saves changes to system configuration or default settings and exits Computer Setup.
Computer Setup (F10) Utilities 9
Computer Setup—Storage
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 2-3 Computer Setup—Storage
Option Description
Device Configuration Lists all installed BIOS-controlled storage devices.
When a device is selected, detailed information and options are displayed. The following options
may be presented:
Drive Emulation
Allows you to select a drive emulation type for a certain storage device. (For example, a Zip drive
can be made bootable by selecting diskette emulation.)
Emulation Type
ATAPI Zip drive:
●
None (treated as Other).
●
Diskette (treated as diskette drive).
CD-ROM: No emulation options available.
ATAPI LS-120:
●
None (treated as Other).
●
Diskette (treated as diskette drive).
Hard Disk:
●
None (prevents BIOS data accesses and disables it as a boot device).
●
Hard Disk (treated as hard disk).
Translation Mode (ATA disks only)
Lets you select the translation mode to be used for the device. This enables the BIOS to access
disks partitioned and formatted on other systems and may be necessary for users of older
versions of UNIX (e.g., SCO UNIX version 3.2). Options are Automatic, Bit-Shift, LBA Assisted,
User, and Off.
CAUTION: Ordinarily, the translation mode selected automatically by the BIOS should not be
changed. If the selected translation mode is not compatible with the translation mode that was
active when the disk was partitioned and formatted, the data on the disk will be inaccessible.
Translation Parameters (ATA disks only)
NOTE: This feature appears only when User translation mode is selected.
Allows you to specify the parameters (logical cylinders, heads, and sectors per track) used by the
BIOS to translate disk I/O requests (from the operating system or an application) into terms the
hard drive can accept. Logical cylinders may not exceed 1024. The number of heads may not
exceed 256. The number of sectors per track may not exceed 63. These fields are only visible
and changeable when the drive translation mode is set to User.
SATA Default Values
Allows you to specify the default values for the Translation Mode for ATA devices.
10 Chapter 2 Computer Setup (F10) Utility
Option Description
Storage Options Removable Media Boot
Enables/disables ability to boot the system from removable media.
eSATA Port
Allows you to enable eSATA support. This causes one of the SATA connectors to become eSATA
capable.
Max eSATA Speed
Allows you to choose 1.5 Gbps or 3.0 Gbps as the maximum eSATA speed. By default, the speed
is limited to 1.5 Gbps for maximum reliability.
CAUTION: Consult your eSATA drive and cable manufacturer before enabling 3.0 Gbps speed.
Some drive and cable combinations may not run reliably at 3.0 Gbps.
SATA Emulation
Allows you to choose how the SATA controller and devices are accessed by the operating
system. There are two supported options: IDE and AHCI.
IDE - This is the most backwards-compatible setting of these options. Operating systems usually
do not require additional driver support in IDE mode.
AHCI (default option) - Allows operating systems with AHCI device drivers loaded to take
advantage of more advanced features of the SATA controller.
NOTE: The AHCI device driver must be installed prior to attempting to boot from an AHCI
volume. If you attempt to boot from an AHCI volume without the required device driver installed,
the system will crash (blue screen).
For more information on AHCI, go to
http://www.hp.com/support. Select your country and
language, select See support and troubleshooting information, enter the model number of the
computer, and press Enter. In the Resources category, click Manuals (guides, supplements,
addendums, etc). Under Quick jump to manuals by category, click White papers.
DPS Self-Test Allows you to execute self-tests on ATA hard drives capable of performing the Drive Protection
System (DPS) self-tests.
NOTE: This selection will only appear when at least one drive capable of performing the DPS
self-tests is attached to the system.
Boot Order Allows you to:
●
Specify the order in which attached devices (such as a USB flash media device, hard drive,
optical drive, or network interface card) are checked for a bootable operating system image.
Each device on the list may be individually excluded from or included for consideration as a
bootable operating system source.
●
Specify the order of attached hard drives. The first hard drive in the order will have priority in
the boot sequence and will be recognized as drive C (if any devices are attached).
NOTE: MS-DOS drive lettering assignments may not apply after a non-MS-DOS operating
system has started.
Shortcut to Temporarily Override Boot Order
To boot one time from a device other than the default device specified in Boot Order, restart the
computer and press F9 when the monitor light turns green. After POST is completed, a list of
bootable devices is displayed. Use the arrow keys to select the preferred bootable device and
press Enter. The computer then boots from the selected non-default device for this one time.
Table 2-3 Computer Setup—Storage (continued)
Computer Setup (F10) Utilities 11
Computer Setup—Security
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 2-4 Computer Setup—Security
Option Description
Setup Password Allows you to set and enable a setup (administrator) password.
Power-On Password Allows you to set and enable a power-on password. The power-on password prompt appears
after a power cycle. If the user does not enter the correct power-on password, the unit will not
boot.
Password Options
(This selection appears
only if a power-on
password or setup
password is set.)
Allows you to:
● Lock legacy resources (appears if a setup password is set)
●
Enable/disable network server mode (appears if a power-on password is set)
●
Specify whether the password is required for warm boot (Ctrl+Alt+Delete) (appears if a
power-on password is set)
● Enable/Disable Setup Browse Mode (appears if a setup password is set) (allows viewing, but
not changing, the F10 Setup Options without entering setup password)
● Enable/disable Stringent Password (appears if a power-on password is set), which when
enabled bypasses the onboard password jumper to disable the power-on password.
See the Desktop Management Guide for more information.
Device Security Allows you to set Device Available/Device Hidden for:
●
Serial ports
●
Parallel port
● System audio
●
Network controllers (some models)
●
Embedded security device (some models)
●
SATA0
●
SATA1
● SATA2
●
SATA3
USB Security Allows you to disable individual or groups of USB ports.
Slot Security Allows you to disable PCIe and PCI slots along with cards plugged into them.
Network Service Boot Enables/disables the computer’s ability to boot from an operating system installed on a network
server. (Feature available on NIC models only; the network controller must be either a PCI
expansion card or embedded on the system board.)
12 Chapter 2 Computer Setup (F10) Utility
Option Description
System IDs Allows you to set:
●
Asset tag (18-byte identifier), a property identification number assigned by the company to
the computer.
●
Ownership tag (80-byte identifier) displayed during POST.
●
Chassis serial number or Universal Unique Identifier (UUID) number. The UUID can only be
updated if the current chassis serial number is invalid. (These ID numbers are normally set in
the factory and are used to uniquely identify the system.)
●
Keyboard locale setting (for example, English or German) for System ID entry.
DriveLock Security Allows you to assign or modify a master or user password for hard drives. When this feature is
enabled, the user is prompted to provide one of the DriveLock passwords during POST. If neither
is successfully entered, the hard drive will remain inaccessible until one of the passwords is
successfully provided during a subsequent cold-boot sequence.
NOTE: This selection will only appear when at least one drive that supports the DriveLock
feature is attached to the system. You may need to power-cycle the system and re-enter F10
Setup in order to manage DriveLock passwords.
See the Desktop Management Guide for more information.
Table 2-4 Computer Setup—Security (continued)
Computer Setup (F10) Utilities 13
Option Description
System Security
(some models: these
options are hardware
dependent)
Data Execution Prevention (some models) (enable/disable) - Helps prevent operating system
security breaches.
PAVP (Some models) (disabled/min) - PAVP enables the Protected Audio Video Path in the
Chipset. This may allow viewing of some protected high definition content that would otherwise be
prohibited from playback.
Virtualization Technology (some models) (enable/disable) - Controls the virtualization features of
the processor. Changing this setting requires turning the computer off and then back on.
Virtualization Technology Directed I/O (some models) (enable/disable) - Controls virtualization
DMA remapping features of the chipset. Changing this setting requires turning the computer off
and then back on.
Trusted Execution Technology (some models) (enable/disable) - Controls the underlying
processor and chipset features needed to support a virtual appliance. Changing this setting
requires turning the computer off and then back on. To enable this feature you must enable the
following features:
●
Embedded Security Device Support
●
Virtualization Technology
● Virtualization Technology Directed I/O
Embedded Security Device Support (some models) (enable/disable) - Permits activation and
deactivation of the Embedded Security Device. Changing this setting requires turning the
computer off and then back on.
NOTE: To configure the Embedded Security Device, a Setup password must be set.
Reset to Factory Settings (some models) (Do not reset/Reset) - Resetting to factory defaults will
erase all security keys. Changing this setting requires turning the computer off and then back on.
CAUTION: The embedded security device is a critical component of many security schemes.
Erasing the security keys will prevent access to data protected by the Embedded Security Device.
Choosing Reset to Factory Settings may result in significant data loss.
OS management of Embedded Security Device (some models) (enable/disable) - This option
allows the user to limit operating system control of the Embedded Security Device. Changing this
setting requires turning the computer off and then back on. This option allows the user to limit OS
control of the Embedded Security Device.
● Reset of Embedded Security Device through OS (some models) (enable/disable) - This
option allows the user to limit the operating system ability to request a Reset to Factory
Settings of the Embedded Security Device. Changing this setting requires turning the
computer off and then back on.
NOTE: To enable this option, a Setup password must be set.
Table 2-4 Computer Setup—Security (continued)
14 Chapter 2 Computer Setup (F10) Utility
Option Description
Master Boot Record
Security
Allows you to disable/enable Master Boot Record Security.
●
Save Master Boot Record – This option will appear if Master Boot Record Security is
enabled. It allows you to save a copy of the Master Boot Record into non-volatile storage.
●
Restore Master Boot Record – This option will appear on the next boot once the Master Boot
Record has been saved. It allows you to restore the saved copy back to the hard drive’s
Master Boot Record.
Setup Security Level Provides a method to allow end-users limited access to change specified setup options, without
having to know the Setup Password.
This feature allows the administrator the flexibility to protect changes to essential setup options,
while allowing the user to view system settings and configure nonessential options. The
administrator specifies access rights to individual setup options on a case-by-case basis via the
Setup Security Level menu. By default, all setup options are assigned Setup Password, indicating
the user must enter the correct Setup Password during POST to make changes to any of the
options. The administrator may set individual items to None, indicating the user can make
changes to the specified options when setup has been accessed with invalid passwords. The
choice, None, is replaced by Power-On Password if a Power-On Password is enabled.
NOTE: Setup Browse Mode must be set to Enable in order for the user to enter Setup without
knowing the setup password.
Table 2-4 Computer Setup—Security (continued)
Computer Setup (F10) Utilities 15
Computer Setup—Power
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 2-5 Computer Setup—Power
Option Description
OS Power
Management
●
S5 Maximum Power Savings—Enable/Disable. Enabling this feature reduces the power of
this system as much as possible in the S5 state. Power is removed from the wake up
circuitry, the expansion slots, and any management features while in S5.
●
Runtime Power Management— Enable/Disable. Allows certain operating systems to reduce
processor voltage and frequency when the current software load does not require the full
capabilities of the processor.
●
Idle Power Savings—Extended/Normal. Allows certain operating systems to decrease the
processors power consumption when the processor is idle.
●
ACPI S3 Hard Disk Reset—Enabling this causes the BIOS to ensure hard disks are ready to
accept commands after resuming from S3 before returning control to the operating system.
● ACPI S3 PS2 Mouse Wakeup—Enables or disables waking from S3 due to PS2 mouse
activity.
●
USB Wake on Device Insertion (some models)—Allows system to wake from Standby on
USB device insertion.
● Unique Sleep State Blink Rates—Enable/Disable. This feature is designed to provide a
visual indication of what sleep state the system is in. Each sleep state has a unique blink
pattern.
◦
S0 = Solid green LED.
◦
S3 = 3 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds (green LED) —
repeated cycles of 3 blinks and a pause.
◦ S4 = 4 blinks at 1Hz (50% duty cycle) followed by a pause of 2 seconds (green LED) —
repeated cycles of 4 blinks and a pause.
◦ S5 = LED is off.
NOTE: If this feature is disabled, S4 and S5 both have the LED off. S1 (no longer
supported) and S3 use 1 blink per second.
Hardware Power
Management
SATA power management enables or disables SATA bus and/or device power management.
Thermal Fan idle mode—This bar graph controls the minimum permitted fan speed.
NOTE: This setting only changes the minimum fan speed. The fans are still automatically
controlled.
16 Chapter 2 Computer Setup (F10) Utility
Computer Setup—Advanced
NOTE: Support for specific Computer Setup options may vary depending on the hardware
configuration.
Table 2-6 Computer Setup—Advanced (for advanced users)
Option Description
Power-On Options Allows you to set:
● POST mode (QuickBoot, Clear Memory, FullBoot, or FullBoot Every x Days).
◦
QuickBoot = Do not clear memory or perform a memory test.
◦
FullBoot = Memory test (count) on cold boot. Clears memory on all boots.
Computer Setup (F10) Utilities 17
Option Description
◦ Clear Memory = No memory count on cold boot. Clears memory on all boots.
◦
FullBoot Every x Days = Memory count on 1st cold boot on or after the xth day. No
more memory counts until 1st cold boot on or after x days. Clears memory on all boots.
●
POST messages (enable/disable).
●
F9 prompt (hidden/displayed). Enabling this feature will display the text F9 = Boot Menu
during POST. Disabling this feature prevents the text from being displayed. However,
pressing F9 will still access the Shortcut Boot [Order] Menu screen. See Storage > Boot
Order for more information.
●
F10 prompt (hidden/displayed). Enabling this feature will display the text F10 = Setup during
POST. Disabling this feature prevents the text from being displayed. However, pressing F10
will still access the Setup screen.
●
F11 prompt (hidden/displayed). Setting this feature to displayed will display the text F11 =
Recovery during POST. Hiding the feature prevents the text from being displayed. However,
pressing F11 will still attempt to boot to the recovery partition. See Factory Recovery Boot
Support for more information.
●
F12 prompt (hidden/displayed). Enabling this feature will display the text F12 = Network
during POST. Disabling this feature prevents the text from being displayed. However,
pressing F12 will still force the system to attempt booting from the network.
●
Factory Recovery Boot Support (enable/disable). Enabling this feature will cause an
additional prompt, F11 = Recovery, to be displayed during POST on systems with a
recovery partition on the boot hard drive. Pressing F11 causes the system to boot to the
recovery partition. The F11 = Recovery prompt can be hidden with the F11 prompt (hidden/
displayed) option (see above).
●
Option ROM prompt (enable/disable). Enabling this feature will cause the system to display a
message before loading option ROMs. (This feature is supported on some models only.)
● Remote wakeup boot source (remote server/local hard drive).
●
After Power Loss (off/on/previous state): Setting this option to:
◦
Off—causes the computer to remain powered off when power is restored.
◦
On—causes the computer to power on automatically as soon as power is restored.
◦
Previous state—causes the computer to power on automatically as soon as power is
restored, if it was on when power was lost.
NOTE: If you turn off power to the computer using the switch on a power strip, you will not be
able to use the suspend/sleep feature or the Remote Management features.
● POST Delay (None, 5, 10 15, or 20 seconds). Enabling this feature will add a user-specified
delay to the POST process. This delay is sometimes needed for hard disks on some PCI
cards that spin up very slowly, so slowly that they are not ready to boot by the time POST is
finished. The POST delay also gives you more time to select F10 to enter Computer (F10)
Setup.
●
Limit CPUID Maximum Value to 3. Restricts the number of CPUID functions reported by the
microprocessor.
●
Bypass F1 Prompt. This feature allows the system to boot without pressing F1 at the prompt
when the configuration changes.
Execute Memory Test
(some models)
Restarts the computer and executes the POST memory test.
BIOS Power-On Allows you to set the computer to turn on automatically at a time you specify.
Table 2-6 Computer Setup—Advanced (for advanced users) (continued)
18 Chapter 2 Computer Setup (F10) Utility
Option Description
Onboard Devices Allows you to set resources for or disable onboard system devices (serial port or parallel port).
PCI Devices
●
Lists currently installed PCI devices and their IRQ settings.
● Allows you to reconfigure IRQ settings for these devices or to disable them entirely. These
settings have no effect under an ACPI-based operating system.
PCI VGA
Configuration
Displayed only if there are multiple PCI video adapters in the system. Allows you to specify which
VGA controller will be the “boot” or primary VGA controller.
NOTE: In order to see this entry, you must enable Integrated Video (Advanced > Device
Options) and Save Changes and Exit.
Bus Options On some models, allows you to enable or disable:
● PCI SERR# Generation.
●
PCI VGA palette snooping, which sets the VGA palette snooping bit in PCI configuration
space; only needed when more than one graphics controller is installed.
Device Options Allows you to set:
●
Printer mode (Bi-Directional, EPP + ECP, Output Only).
●
Num Lock state at power-on (off/on).
● S5 Wake on LAN (enable/disable).
◦
To disable Wake on LAN during the off state (S5), use the arrow (left and right) keys to
select the Advanced > Device Options menu and set the S5 Wake on LAN feature to
Disable. This obtains the lowest power consumption available on the computer during
S5. It does not affect the ability of the computer to Wake on LAN from suspend or
hibernation, but will prevent it from waking from S5 via the network. It does not affect
operation of the network connection while the computer is on.
◦
If a network connection is not required, completely disable the network controller (NIC)
by using the arrow (left and right) keys to select the Security > Device Security menu.
Set the Network Controller option to Device Hidden. This prevents the network
controller from being used by the operating system and reduces the power used by the
computer in S5.
●
Integrated Video (enable/disable). Allows you to use integrated video and PCI or PCIEx1 Up
Solution video at the same time.
NOTE: After Integrated Video is enabled and changes saved, a new menu item appears
under Advanced to allow you to select the primary VGA controller video device.
Inserting a PCI Express x16 video card automatically disables Integrated Video. When a PCI
Express x16 video card is installed, Integrated Video cannot be enabled.
● Multi-Processor (enable/disable). This option may be used to disable multi-processor support
under the OS.
● Internal speaker (some models) (does not affect external speakers).
● NIC PXE Option ROM Download (enable/disable). The BIOS contains an embedded NIC
option ROM to allow the unit to boot through the network to a PXE server. This is typically
used to download a corporate image to a hard drive. The NIC option ROM takes up memory
space below 1MB commonly referred to as DOS Compatibility Hole (DCH) space. This
space is limited. This F10 option will allow users to disable the downloading of this
embedded NIC option ROM thus giving more DCH space for additional PCI cards which may
need option ROM space. The default will be to have the NIC option-ROM-enabled.
Table 2-6 Computer Setup—Advanced (for advanced users) (continued)
Computer Setup (F10) Utilities 19
Option Description
Management Devices The Management Devices menu will only be displayed in the Advanced menu when the BIOS
detects multiple management options.
This option is for installed NIC cards that support ASF or DASH. Use the Management Devices
menu to select if the BIOS management operations will be through the embedded solution or one
of the installed NIC cards.
Management
Operations
Allows you to set:
●
MEBx Setup Prompt (enable/disable). Enabling this feature displays the CTRL+P prompt
during POST. Disabling this feature prevents the prompt from being displayed. However,
pressing Ctrl+P still accesses the utility used to configure manageability settings.
The CTRL+P function activates the MEBx Setup menu. If the Setup Password is configured,
the user will be prompted to correctly enter it before being allowed to enter the MEBx Setup.
It the password is entered incorrectly three times, the MEBx Setup will not be activated.
● SOL Character Echo (enable/disable). Some remote consoles print remotely-entered
characters which can cause the characters to appear twice (once when entered remotely
and once when echoed back from local client video). This option allows the administrator to
have the SOL terminal emulator suppress echoing remotely-entered characters to the local
video display.
●
SOL Terminal Emulation Mode (enable/disable). Selects between VT100 and ANSI SOL
terminal emulation. SOL terminal emulation mode is only activated during remote AMT
redirection operations. The emulation options allow administrators to select which mode
works best with their console.
● SOL Keyboard (enable/disable). Disable or enable client keyboard during SOL sessions.
Some remote remediation may involve having the local client boot a remote image provided
by an administrator. This option determines if the BIOS will keep the local keyboard enabled
or disabled for possible local client interaction. If the local keyboard is disabled, all keyboard
input is only accepted from the remote source.
Recovering the Configuration Settings
This method of recovery requires that you first perform the Save to Removable Media command
with the Computer Setup (F10) Utility before Restore is needed. (See
Save to Removable Media
on page 9 in the Computer Setup—File table.)
NOTE: It is recommended that you save any modified computer configuration settings to a a USB
flash media device or a diskette-like device (a storage device set to emulate a diskette drive) and
save the device for possible future use.
To restore the configuration, insert a USB flash media device or other storage media emulating a
diskette with the saved configuration and perform the Restore from Removable Media command
with the Computer Setup (F10) Utility. (See
Restore from Removable Media on page 9 in the
Computer Setup—File table.)
Table 2-6 Computer Setup—Advanced (for advanced users) (continued)
20 Chapter 2 Computer Setup (F10) Utility
3 Serial ATA Drive Guidelines and
Features
NOTE: Serial ATA = SATA
HP only supports the use of SATA hard drives on these computers.
SATA Hard Drives
Serial ATA Hard Drive Characteristics
Number of pins/conductors in data cable 7/7
Number of pins in power cable 15
Maximum data cable length 39.37 in (100 cm)
Data interface voltage differential 400-700 mV
Drive voltages 3.3 V, 5 V, 12 V
Jumpers for configuring drive N/A
Data transfer rate 3.0 Gb/s
SATA connectors on the system board are color coded to make identification easier.
SATA Identification Color Port Attachment Sequence
Primary channel, device 0 Dark blue SATA 0 1
Primary channel, device 1 Light Blue SATA 2 4
Secondary channel, device 0 White SATA 1 2
Secondary channel, device 1 Orange SATA 3 3
NOTE: If there is an error on the application of the attach rules, a POST error message may be
displayed.
SATA Hard Drives 21
SATA Hard Drive Cables
SATA Data Cable
Always use an HP approved SATA 3.0 Gb/s cable as it is fully backwards compatible with the SATA
1.5 Gb/s drives.
Current HP desktop products ship with SATA 3.0 Gb/s hard drives.
SATA data cables are susceptible to damage if overflexed. Never crease a SATA data cable and
never bend it tighter than a 30 mm (1.18 in) radius.
The SATA data cable is a thin, 7-pin cable designed to transmit data for only a single drive. As shown
in the table, each cable has 3 grounds, and 4 transmit/receive pins.
Pin Number Usage Device Plug Host Plug
P1 Ground Ground Ground
P2* A+ Transmit data Receive data
P3* A- Transmit data Receive data
P4 Ground Ground Ground
P5** B- Receive data Transmit data
P6** B+ Receive data Transmit data
P7 Ground Ground Ground
*P2 and P3 differential signal pair
**P5 and P6 differential signal pair
SATA Power Cable
Pin Usage Notes Pin Usage Notes
P1 V3.3 3.3 V power P9 V5 5 V power
P2 V3.3 3.3 V power P10 Ground
P3 V3.3 3.3 V power P11 Ground
P4 Ground P12 Ground
P5 Ground P13 V12 12 V power
P6 Ground P14 V12 12 V power
P7 V5 5 V power P15 V12 12 V power
P8 V5 5 V power
22 Chapter 3 Serial ATA Drive Guidelines and Features
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