Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: November 2012
Document Part Number: 709401–001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on
a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation.
The computer and the AC adapter comply with the user-accessible surface temperature limits defined
by the International Standard for Safety of Information Technology Equipment (IEC 60950).
Local drives .......................................................................................................................................... 8
Drive Z ................................................................................................................................. 8
Drive C ................................................................................................................................. 8
6 Power ............................................................................................................................................................. 17
Shutting down the computer ............................................................................................................... 17
Setting power options ......................................................................................................................... 18
Using power-saving states ................................................................................................. 18
Initiating and exiting Sleep ................................................................................ 18
Using the power meter ....................................................................................................... 18
Using power plans ............................................................................................................. 19
Viewing the current power plan ......................................................................... 19
Selecting a different power plan ........................................................................ 19
Customizing power plans .................................................................................. 19
Setting password protection on wakeup ............................................................................ 19
Using battery power ........................................................................................................................... 20
Displaying the remaining battery charge ........................................................................... 20
Inserting or removing the battery ....................................................................................... 20
Maximizing battery discharge time .................................................................................... 21
About integrated wireless devices ...................................................................................................... 29
Using wireless controls ....................................................................................................................... 29
Using the wireless button ................................................................................................... 29
Using operating system controls ........................................................................................ 29
Using WLAN ....................................................................................................................................... 29
Setting up a WLAN ............................................................................................................ 30
Connecting to a WLAN ...................................................................................................... 31
Using wireless security features ........................................................................................ 31
9 Local area network (LAN) ............................................................................................................................. 33
Connecting to a local area network .................................................................................................... 33
Using a USB device ........................................................................................................................... 40
Connecting a USB device .................................................................................................. 40
Securing USB ports ........................................................................................................... 41
Using the USB Storage Options utility .............................................................. 41
12 Using Media Card Reader cards ................................................................................................................ 42
Inserting a digital card ........................................................................................................................ 43
Removing a digital card ...................................................................................................................... 43
13 Using ExpressCards ................................................................................................................................... 44
Configuring an ExpressCard .............................................................................................................. 44
Inserting an ExpressCard ................................................................................................................... 45
Removing an ExpressCard ................................................................................................................ 46
Navigating and selecting in Computer Setup ..................................................................... 60
Restoring factory settings in Computer Setup ................................................................... 61
Updating the BIOS ............................................................................................................. 62
viii
Downloading SoftPaqs to update the BIOS ...................................................... 62
BIOS Setup Menu .............................................................................................................. 62
Main menu ........................................................................................................ 62
Security menu ................................................................................................... 62
Diagnostics menu .............................................................................................. 62
Using Advanced System Diagnostics ................................................................................................. 63
16 Routine care ................................................................................................................................................ 64
Cleaning your computer ..................................................................................................................... 64
The computer is unable to start up .................................................................................... 67
The computer screen is blank ............................................................................................ 68
The computer is on but is not responding .......................................................................... 68
The computer is unusually warm ........................................................................................................ 69
The wireless network connection is not working ................................................................................ 69
Some external devices are not working ............................................................................................. 69
Index ................................................................................................................................................................... 70
ix
x
1Welcome
Finding information
The computer comes with several resources to help you perform various tasks.
ResourcesFor information about
Getting Started
Help and Support
NOTE: For U.S. support, go to
go/contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
http://www.hp.com/
Computer features
●
●How to connect to a wireless network
How to maximize battery life
●
How to protect the computer
●
●How to care for the computer
How to install certain components
●
How to create a wired and/or wireless network
●
●How to set up the computer
Help to identify computer components
●
Regulatory and safety information
●
Battery disposal information
●
Computer specifications
●
●Operating system information
Software, driver, and BIOS updates
●
Troubleshooting tools
●
●How to access technical support
Safety & Comfort Guide
To access this guide:
Go to
http://www.hp.com/ergo.
Worldwide Telephone Numbers booklet
This booklet is provided with your computer.
Proper workstation setup, posture, health, and work habits
●
●Electrical and mechanical safety information
HP support telephone numbers
Finding information1
ResourcesFor information about
HP website
For U.S. support, go to
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Limited Warranty*
To access the warranty:
Go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a
printed copy from
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
●Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/
http://www.hp.com/go/orderdocuments or write to:
Support information
●
●Ordering parts and finding additional help
Accessories available for the device
●
Warranty information
http://www.hp.com/go/
2Chapter 1 Welcome
2HP Write Filters
The File-Based Write Filter (FBWF) and the Enhanced Write Filter (EWF) provide two distinct ways to
provide a secure environment for your computer by protecting it from unauthorized writes to storage
and file systems. FBWF operates at the file level, and EWF operates at the sector level. Only one
write filter can be selected and active at one time.
File-Based Write Filter
The File-Based Write Filter (FBWF) provides a secure environment for your computer by protecting it
from undesired read and write access to write-sensitive or read-only storage.
FBWF has only two states, enabled or disabled. When FBWF is disabled, all previous changes are
lost.
Using the File-Based Write Filter command line utility
Windows® Embedded includes the FBWF command line utility. This utility enables you to issue a set
of commands to the FBWF driver, report the status of each protected overlay, and report the format of
the overall FBWF configurations.
By including the FBWF configuration interface in your configuration and building it into your image,
you enable use of the FBWF command line utility and the corresponding commands.
To use the FBWF command line utility, follow these steps:
1.Select Start > Run.
2.Type CMD in the Open field to access the system DOS prompt.
3.Click OK.
4.Type fbwfmgr c: at the prompt.
5.Press enter.
When you enter the fbwfmgr [boot command] syntax, use the following commands in the boot
command variable of the command line:
/disable
●
Disables the write filter on the next restart.
/enable
●
Enables the write filter on the next restart.
File-Based Write Filter3
/displayconfig
●
Displays all current configuration information for the write filter including filter state, protected
volumes list, cache compression state, overlay cache threshold, cache pre-allocation status, and
write through paths.
/overlaydetail
●
Displays detail on the current overlay contents for all protected volumes including file and folder
contents and memory used.
/addexclusion
●
Adds a write through path to the exclusion list.
/removeexclusion
●
Removes a write through path from the exclusion list.
/setthreshold
●
Sets the overlay threshold value.
Using the File-Based Write Filter configuration interface
In addition to the DOS command-line tool, Windows Embedded includes a FBWF configuration
interface. You can access the FBWF interface by using the Windows Control Panel.
To access the FBWF interface, follow these steps:
1.Log on as an administrator.
2.Select Start > Control Panel.
3.Select HP Write Filter Configuration.
The FBWF interface includes the following buttons:
Enable/Disable Write Filter
●
Enable/disable the FBWF so that data written to the protected media is cached or not.
●Enable/Disable Cache Compression
Enable/disable cache compression.
Enable/Disable Cache Pre-allocation
●
Enable/disable cache pre-allocation.
Set Cache Threshold
●
Set the amount of RAM in MB that the FBWF cache can use.
Using the File-Based Write Filter status utility
The FBWF status utility creates an icon in the notification area of the taskbar that shows the status of
the FBWF. You can right-click the icon to display and execute the available options.
4Chapter 2 HP Write Filters
The FBWF Status icon displays the following states:
Red lock: FBWF is disabled.
●
Green lock: FBWF is enabled.
●
Yellow lock: FBWF state will change on next boot.
●
If you are logged on as an administrator, you can change the status of FBWF by right-clicking the
icon and selecting the desired FBWF state.
NOTE:Because the fbwfmgr.exe utility and the FBWF status service execute separate code, status
changes made by fbwfmgr.exe are not automatically reflected by the FBWF status icon.
If you use the command line to modify the FBWF, right-click the icon to refresh the status icon display
(click anywhere on the screen to close the context menu). The status icon display is refreshed
automatically when you make modifications through the FBWF Control Panel utility. The FBWF utility
always reflects the current status.
Enhanced Write Filter
The Enhanced Write Filter (EWF) provides a secure environment for your computer by protecting it
from undesired flash memory writes (the operating system and functional software components
reside in flash memory). The write filter also extends the life of the computer by preventing excessive
flash write activity. Instead of allowing writes directly to the flash memory, it intercepts all flash writes
and caches them.
To save changes to system configuration settings, you must disable the write filter cache or perform
the -commit command during the current boot session. Otherwise, the new settings will be lost when
the computer is shut down or restarted. If you do not want to make permanent changes, you can
enable the write filter.
The write filter cache contents are not lost when you log off and on again (as the same or different
user). You can disable the write filter cache after the new logon and still retain the changes.
After you disable the write filter, all future writes during the current boot session are written to the
flash with no further caching until the computer is restarted. You can also enable/disable the write
filter by using the command line.
NOTE:Only an account with administrator privileges can enable, disable, or commit the enhanced
write filter.
NOTE:Always enable the write filter after you have made all of your permanent changes.
Using the Enhanced Write Filter command line utility
CAUTION:When using the -commit command, all of the temporary contents are permanently
written to the flash memory.
NOTE:Because the Enhanced Write Filter commands are executed on the next boot, you must
restart the computer for the command to take effect.
Windows Embedded includes the EWF command line utility. This utility enables you to issue a set of
commands to the EWF driver, report the status of each protected volume overlay, and report the
format of the overall EWF configurations.
Enhanced Write Filter5
By including the EWF configuration interface in your configuration and building it into your image, you
enable use of the EWF command line utility and the corresponding commands.
To use the EWF command line utility, follow these steps:
1.Select Start > Run.
2.Type CMD in the Open field to access the system DOS prompt.
3.Click OK.
4.Type ewfmgr c: at the prompt.
5.Press enter.
When you enter the ewfmgr [boot command] syntax, use the following commands in the boot
command variable of the command line:
-all
●
Displays information about all protected volumes and performs a command, such as disable,
enable, and commit, on each volume, if specified.
-commit
●
Commits all current level data in the overlay to the protected volume, and resets the current
overlay value to 1. You can combine -commit with the -disable command to commit and
then disable.
-disable
●
Disables the overlay on the specified protected volume.
-enable
●
Enables the EWF so that data written to the protected media is cached in the overlays. The
current overlay level becomes 1 as soon as EWF is started, and a new overlay is created at
level 1.
-commitanddisable
●
Commits data in the overlay upon shutdown and disables EWF after the system reboots.
Using the Enhanced Write Filter configuration interface
In addition to the DOS command-line tool, Windows Embedded includes an EWF configuration
interface. You can access the EWF interface by using the Windows Control Panel.
To access the EWF interface, follow these steps:
1.Log on as an administrator.
2.Select Start > Control Panel.
3.Select HP Write Filter Configuration.
6Chapter 2 HP Write Filters
The EWF interface includes the following buttons:
Enable/Disable EWF
●
Enables the Enhanced Write Filter so that data written to the protected media is cached in the
overlays. Disables the overlay on the specified protected volume.
Overlay Configuration
●
Displays the overlay information and is a combination of the information supplied when
executing ewfmgr.exe c: -Description and ewfmgr.exe c: -Gauge from the DOS
prompt.
Clear Boot Command
●
Clears the boot command from the DOS prompt.
Commit Data to Volume
●
Commits all current-level data in the overlay to the protected volume, and resets the current
overlay value to 1.
Using the Enhanced Write Filter status utility
The EWF status utility creates an icon in the notification area of the taskbar that shows the status of
the filter. You can right-click the icon to display and execute the available options.
The EWF Status icon displays the following states:
●Red lock: EWF is disabled.
●Green lock: EWF is enabled.
Yellow lock: EWF state will change on next boot.
●
If you are logged on as an administrator, you can change the status of EWF by right-clicking the icon
and selecting the desired EWF state.
NOTE:Because the ewfmgr.exe utility and the EWF status service execute separate code, status
changes by ewfmgr.exe are not automatically reflected by the EWF status icon.
If you use the command line to modify the EWF, right-click the icon to refresh the status icon display
(click anywhere on the screen to close the context menu). The status icon display is refreshed
automatically when you make modifications through the EWF Control Panel utility. The EWF utility
always reflects the current status.
Enhanced Write Filter7
3Configuration
Local drives
The following sections describe the local drives on your computer.
Drive Z
Drive Z (HP RAMDisk) is a virtual drive that is created from the system's physical RAM. The
RAMDisk will look and behave like a standard fixed disk drive, but it is created at system startup and
destroyed at system shutdown. Therefore, HP recommends that you do not store information or data
on this virtual disk drive.
The RAMDisk is volatile memory space set aside for temporary data storage.
The following items are stored on the RAMDisk:
Drive C
Browser Web page cache
●
Browser history
●
Browser cookies
●
●Browser cache
●Temporary Internet files
Print spooling
●
User/system temporary files
●
Use the RAMDisk Configuration dialog box to configure the RAMDisk size. If you change the size of
the RAMDisk, you will be prompted to restart for the change to take effect. To permanently save the
change, disable the write filter cache or issue the -commit command during the current boot session
before restarting.
CAUTION:If the available free space on the flash drive is reduced to below 3 MB, the computer
becomes unstable.
A write filter is used by the computer for security and to prevent excessive flash write activity.
Changes to the computer configuration are lost when the computer is restarted unless the write filter
cache is disabled or a -commit command is issued during the current boot session. For additional
information, refer to
HP Write Filters on page 3.
8Chapter 3 Configuration
Saving files
The computer uses an embedded operating system with a fixed amount of flash memory. HP
recommends that you save files that you want to retain on a server rather than on your computer. Be
careful of application settings that write to the C drive, which resides in flash memory (in particular,
many applications by default write cache files to the C drive on the local system). If you must write to
a local drive, change the application settings to use the Z drive. To minimize writing to the C drive,
update the configuration settings.
Mapping network drives
To keep the mappings after the computer is restarted, follow these steps:
1.Disable the write filter cache during the current boot session or issue the –commit command.
2.Click Reconnect at logon.
Because a user logon cannot disable the write filter cache, you can retain the mappings created by a
user by logging off the user (do not shut down or restart the computer), logging back on as
administrator, and then disabling the write filter.
You can also assign the remote home directory by using the Local Users and Groups utility or by
other means known to administrators.
Roaming profiles
Write roaming profiles to the C drive. The profiles need to be limited in size and will not be retained
when the computer is restarted.
NOTE:For roaming profiles to work and be downloaded, sufficient flash space must be available.
You might need to remove software components to free up space for roaming profiles.
Local drives9
4Applications
Remote Desktop Connection
The Remote Desktop Connection utility allows you to establish connections to a Windows Terminal
Server or to access remote applications by using Microsoft Remote Desktop Protocol (RDP).
For additional information on how to use the Microsoft Remote Desktop Connection utility, go to the
Microsoft Web site at
HP Remote Graphics Software (RGS)
HP RGS is an advanced utility that allows a user to access and share the desktop of a remote
computer over a standard network. All applications run natively on the remote computer and take full
advantage of the computer and graphics resources of the sending computer.
http://www.microsoft.com.
TeemTalk Terminal Emulation
All computer models include terminal emulation software to support computing on legacy platforms.
The software uses the Telnet protocol to communicate with the computing platform. Refer to the
terminal emulation documentation (supplied separately) for instructions.
▲To access the TeemTalk Connection Wizard and the TeemTalk Emulator, select Start > All
Programs > Hewlett-Packard.
HP Device Manager
HP Device Manager is a management solution that communicates with a large number of HP Mobile
Thin Clients, and provides remote and asset management, reporting, and security. HP Device
Manager is based on industry-standard technologies, such as RDMS and SSL encryption.
Citrix XenApp Client
Citrix XenApp Client is an on-demand application delivery solution that offers application
compatibility. It enables any Windows® application to be virtualized, centralized, and managed in the
datacenter, and then delivered as a service instantly anywhere, and to any device.
For additional information on how to use the Citrix XenApp Client, go to the Citrix Web site at
http://www.citrix.com.
10Chapter 4 Applications
HP ThinState Capture
The HP ThinState Capture tool is a wizard-based utility that you can use to capture a Windows
Embedded image, which you can then deploy to another HP computer of identical model and
hardware.
NOTE:HP ThinState Capture is not a standalone utility and can only be accessed by the
administrator from within the computer image.
Save all data on the USB flash drive prior to performing this procedure.
1.Select Start > Control Panel > HP ThinState Capture.
2.Click Next.
3.Insert a USB flash drive. The USB flash drive letter and size are displayed.
The USB flash drive must be greater in size than the onboard flash drive. Therefore, if your
computer has a 512-MB flash drive, the USB flash drive must be 1 GB.
4.Click Capture.
5.Click Yes.
The HP ThinState Capture utility formats and makes the USB flash drive bootable. HP ThinState
Capture will now reboot the system.
6.Follow the on-screen instructions.
You can now use the USB flash drive to deploy the captured image to another HP computer of
the identical model and hardware.
HP ThinState Deploy
To perform an HP ThinState deployment, follow these steps:
1.On the computer that will receive the captured image, make sure that USB boot is first in the
boot order in Computer Setup.
2.Insert the USB flash drive that was created by using HP ThinState Capture, and then restart the
computer.
3.Follow the on-screen instructions.
After you remove the USB flash drive and cycle power to the system, the image will unbundle. This
process can take 10 to 12 minutes. Do not interrupt or cycle power to the computer during this
process.
Microsoft Internet Explorer
The Microsoft Internet Explorer browser is installed locally on the computer. For information about
Microsoft Internet Explorer, go to the Microsoft Web site at
http://www.microsoft.com.
HP ThinState Capture11
Windows Media Player
Windows Media Player contains security, performance, and functionality improvements. For more
information about improvements to Windows Media Player, go to the Microsoft Web site at
http://www.microsoft.com.
VMware View Manager
View Manager, a key component of VMware View, is an enterprise class desktop management
solution, which streamlines the management, provisioning, and deployment of virtual desktops. Using
View Manager, users are able to securely access virtual desktops hosted on VMware Infrastructure,
terminal servers, blade PCs, and remote computers.
For more information about VMware View Manager, go to the VMware Web site at
http://www.vmware.com/.
12Chapter 4 Applications
5Keyboard and pointing devices
Using the keyboard
Identifying the hotkeys
A hotkey is a combination of the fn key (1) and either the esc key (2), or one of the function keys (3).
To use a hotkey:
Briefly press the fn key, and then briefly press the second key of the hotkey combination.
▲
Hotkey combinationDescription
fn+escDisplays system information.
fn+f3Initiates Sleep, which saves your information in system memory. The display and other system
components turn off and power is conserved.
To exit Sleep, briefly press the power button.
CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.
The function of the fn+f3 hotkey can be changed. In all Windows operating system windows,
references to the sleep button apply to the fn+f3 hotkey.
Using the keyboard13
Hotkey combinationDescription
fn+f4Switches the screen image among display devices connected to the system. For example, if a
fn+f6Decreases speaker volume.
fn+f7Increases speaker volume.
fn+f8Opens the Power Control Panel Applet, which is used to configure power management.
fn+f9Decreases the screen brightness level.
fn+f10Increases the screen brightness level.
monitor is connected to the computer, fn+f4 alternates the screen image from computer display to
monitor display to simultaneous display on both the computer and the monitor.
Most external monitors receive video information from the computer using the external VGA video
standard. The fn+f4 hotkey can also alternate images among other devices that are receiving video
information from the computer.
14Chapter 5 Keyboard and pointing devices
Using pointing devices
To move the pointer, slide your finger across the TouchPad surface in the direction you want the
pointer to go. Use the TouchPad buttons like the corresponding buttons on an external mouse.
NOTE:In addition to the pointing devices included with your computer, you can use an external
USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.
Setting pointing device preferences
To access Mouse Properties, select Start > Control Panel > Mouse.
Using the TouchPad
To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.
Use the left and right TouchPad buttons like the buttons on an external mouse.
Turn the TouchPad off and on
To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button.
The following table shows and describes the TouchPad display icons.
TouchPad lightIconDescription
Amber
Off
Indicates that the TouchPad is off.
Indicates that the TouchPad is on.
Using pointing devices15
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