HP Mopier 320 User Manual
HP Photosmart 320 series User's Guide
English
Copyrights and trademarks
© Copyright 2004 Hewlett-Packard
Development Company, L.P.
The information contained herein is
subject to change without notice.
Reproduction, adaptation or
translation without prior written
permission is prohibited, except as
allowed under the copyright laws.
Notice
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
The Hewlett-Packard Development
Company, L.P. shall not be liable for
incidental or consequential damages
in connection with, or arising out of
the furnishing, performance, or use of
this document and the program
material which it describes.
Trademarks
HP, the HP logo, and Photosmart are
property of Hewlett-Packard
Development Company, L.P.
The Secure Digital logo is a
trademark of the SD Association.
Microsoft and Windows are registered
trademarks of Microsoft Corporation.
CompactFlash, CF, and the CF logo
are trademarks of the CompactFlash
Association (CFA).
Memory Stick, Memory Stick Duo,
Memory Stick PRO, and Memory
Stick PRO Duo are trademarks or
registered trademarks of Sony
Corporation.
MultiMediaCard is a trademark of
Infineon Technologies AG of
Germany, and is licensed to the
MMCA (MultiMediaCard Association).
SmartMedia is a trademark of
Toshiba Corporation.
xD-Picture Card is a trademark of Fuji
Photo Film Co., Ltd., Toshiba
Corporation, and Olympus Optical
Co., Ltd.
Mac, the Mac logo, and Macintosh
are registered trademarks of Apple
Computer, Inc.
The Bluetooth word mark and logos
are owned by the Bluetooth SIG, Inc.
and any use of such marks by
Hewlett-Packard Company is under
license.
PictBridge and the PictBridge logo are
trademarks of the Camera & Imaging
Products Association (CIPA).
Other brands and their products are
trademarks or registered trademarks
of their respective holders.
The embedded software in the printer
is based in part on the work of the
Independent JPEG Group.
The copyrights to certain photos
within this document are retained by
the original owners.
Regulatory model
identification number
SDGOA-0406
For regulatory identification purposes,
your product is assigned a Regulatory
Model Number. The Regulatory
Model Number for your product is
SDGOA-0406. This regulatory
number should not be confused with
the marketing name (HP Photosmart
320 series printer) or product number
(Q3414A).
Safety information
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
Warning To prevent fire or
shock hazard, do not expose
this product to rain or any
type of moisture.
● Read and understand all
instructions in the HP
Photosmart Setup Guide.
● Use only a grounded electrical
outlet when connecting the unit
to a power source. If you do not
know whether the outlet is
grounded, check with a qualified
electrician.
● Observe all warnings and
instructions marked on the
product.
● Unplug this product from wall
outlets before cleaning.
● Do not install or use this product
near water or when you are wet.
● Install the product securely on a
stable surface.
● Install the product in a protected
location where no one can step
on or trip over the power cord,
and where the power cord will
not be damaged.
● If the product does not operate
normally, see the
troubleshooting information in
the onscreen HP Photosmart
Printer Help.
● There are no operator
serviceable parts inside. Refer
servicing to qualified service
personnel.
● Use in a well-ventilated area.
Environmental statements
Hewlett-Packard Company is
committed to providing quality
products in an environmentally sound
manner.
Protecting the environment
This printer has been designed with
several attributes to minimize impact
on our environment. For more
information, go to HP's Commitment
to the Environment website at
www.hp.com/hpinfo/globalcitizenship/
environment/.
Ozone production
This product generates no
appreciable ozone gas (O
Energy consumption
Energy usage drops significantly
while in ENERGY STAR
which saves natural resources and
saves money without affecting the
high performance of this product. This
product qualifies for ENERGY STAR,
which is a voluntary program
established to encourage the
development of energy-efficient office
products.
EPA. As an ENERGY STAR partner,
Hewlett-Packard Company has
determined that this product meets
the ENERGY STAR guidelines for
energy efficiency. For more
information, go to www.energystar.gov.
Paper use
This product is suited for the use of
recycled paper according to DIN
19309.
).
3
®
mode,
ENERGY
STAR is
a U.S.
registered
mark of
the U.S.
Plastics
Plastic parts over 24 grams (0.88
ounces) are marked according to
international standards that enhance
the ability to identify plastics for
recycling purposes at the end of the
printer life.
Material safety data sheets
Material Safety Data Sheets (MSDS)
can be obtained from the HP website
at www.hp.com/go/msds. Customers
without Internet access should
contact Customer Care.
Recycling program
HP offers an increasing number of
product return and recycling programs
in many countries, and partners with
some of the largest electronics
recycling centers throughout the
world. HP conserves resources by
reselling some of its most popular
products.
This HP product contains lead in the
solder, which may require special
handling at the end of its life.
Contents
1 Welcome ...............................................................................................................3
Printer parts ...........................................................................................................4
Available accessories ............................................................................................7
Printer menu ..........................................................................................................8
2 Getting ready to print ........................................................................................13
Loading paper ......................................................................................................13
Choosing the right paper ..............................................................................13
Loading your paper ....................................................................................... 14
Inserting print cartridges ......................................................................................14
Inserting memory cards .......................................................................................17
Supported file formats ..................................................................................18
Inserting a memory card ...............................................................................18
Removing a memory card ............................................................................20
3 Printing without a computer .............................................................................21
Getting your photos from camera to printer .........................................................21
Deciding which photos to print .............................................................................22
Selecting photos to print ......................................................................................22
Improving the quality of your photos ....................................................................23
Printing your photos .............................................................................................24
Selecting a layout .........................................................................................24
Setting print quality .......................................................................................24
Selecting a print method ...............................................................................24
4 Getting connected .............................................................................................27
Connecting to other devices ................................................................................27
Connecting through HP Instant Share .................................................................27
5 Maintaining and transporting the printer .........................................................29
Cleaning and maintaining the printer ...................................................................29
Cleaning the outside of the printer ................................................................29
Cleaning the print cartridge ..........................................................................29
Cleaning the print cartridge contacts ............................................................30
Printing a test page ....................................................................................... 30
Aligning the print cartridge ............................................................................31
Storing the printer and print cartridges ................................................................. 32
Storing the printer .........................................................................................32
Storing the print cartridges ...........................................................................32
Maintaining the quality of photo paper .................................................................33
Storing photo paper ......................................................................................33
Handling photo paper ...................................................................................33
Transporting the printer .......................................................................................33
6 Troubleshooting ................................................................................................35
Printer hardware problems ..................................................................................35
Printing problems .................................................................................................38
Bluetooth printing problems .................................................................................40
Error messages ...................................................................................................42
HP Photosmart 320 series User's Guide 1
7 Specifications ....................................................................................................45
System requirements ...........................................................................................45
Printer specifications ...........................................................................................46
8 HP Customer Care .............................................................................................49
HP Customer Care by phone ...............................................................................49
Placing a call ................................................................................................50
Return to HP repair service .................................................................................51
a Installing the software .......................................................................................53
Index...........................................................................................................................55
2 HP Photosmart 320 series
1
Welcome
Thank you for purchasing an HP Photosmart 320 series printer! With your new,
compact photo printer you can easily print beautiful photos with or without a computer.
This guide explains how to print photos from the printer without connecting it to a
computer. To learn how to print from your computer, install the printer software and
view the onscreen Help. See Installing the software.
Among other things, you'll learn how to:
Print beautiful borderless photos. See Printing your photos.
Improve the quality of your photos by sharpening them
and improving the contrast. See Improving the quality of
your photos.
Your new printer comes with the following documentation:
● Setup Guide: The HP Photosmart 320 series Setup Guide explains how to set up
the printer and print your first photo.
● User's Guide: The HP Photosmart 320 series User's Guide is the book you are
reading. This book describes the basic features of the printer, explains how to
use the printer without connecting a computer, and contains hardware
troubleshooting information.
● HP Photosmart Printer Help: The onscreen HP Photosmart Printer Help
describes how to use the printer with a computer and contains software
troubleshooting information.
After you have installed the HP Photosmart printer software on your computer, you
can view the onscreen Help:
● Windows PC: From the Start menu, select Programs (in Windows XP, select All
Programs) > HP > Photosmart 320, 370, 7400, 7800, 8100, 8400, 8700 series
> Photosmart Help.
● Macintosh: Select Help > Mac Help in the Finder, then select Library > HP
Photosmart Printer Help for Macintosh.
HP Photosmart 320 series User's Guide 3
Chapter 1
Printer parts
Front of printer
1 Control panel
Control the basic functions of the printer
from here.
2 Out tray (closed)
Open this to print, insert a memory card,
or connect a compatible digital camera.
Inside front of printer
1 In tray
Load paper here.
2 In tray extender
Pull out to support paper.
3 Paper-width guide
Move to width of current paper to position
the paper properly.
4 Camera port
Connect a PictBridge digital camera to
this port or the optional HP Bluetooth
wireless printer adapter.
5 Memory card slots
Insert memory cards into these slots. See
Inserting memory cards.
6 Print cartridge door
Open to insert or remove a print cartridge.
7 Out tray (open)
The printer deposits printed photos here.
4 HP Photosmart 320 series
(continued)
Rear of printer
1 USB port
Use this port to connect the printer to a
computer or to an HP direct-printing
digital camera.
2 Power cord connection
Connect the power cord here.
Indicator lights
1 On light
– Green: printer is on
– Green and flashing: printer is busy
– Red and flashing: printer requires
attention
2 Memory Card light
The light indicates the memory card
status. See Inserting memory cards.
Control panel
1 On
Press to turn the printer on or off.
2 Print
Press to print selected photos from a
memory card.
3 Delete
Press to delete the currently selected
photo from a memory card.
4 Select Photos buttons
Use the arrows to scroll through photos
on a memory card or navigate the printer
menu. Press OK to select a photo or
menu option.
5 Printer screen
HP Photosmart 320 series User's Guide 5
Chapter 1
(continued)
View photos and menus here.
6 Cancel
Press to deselect photos, exit a menu, or
stop an action.
Idle screen
1 Battery indicator
Displays the charge level of the HP
Photosmart Internal battery, if installed.
2 Ink level indicator
Displays the ink level of the print cartridge.
Select Photos screen
1 Selection box
Displays a check mark if photo is selected.
2 Copies
Displays number of copies to be printed
of the current photo.
3 Index number
Displays index number of current photo
and total number of photos on the
inserted memory card.
6 HP Photosmart 320 series
(continued)
Available accessories
There are several accessories available for the HP Photosmart 320 series printer that
enhance its portability for printing anywhere, anytime. The appearance of the
accessories may vary from what is shown.
Internal battery compartment
1 Cover of the battery compartment
Open this cover on the bottom of the
printer to insert the optional HP
Photosmart Internal Battery.
2 HP Photosmart Internal Battery (Model
number: Q5599A)
A fully-charged battery has sufficient
charge to print approximately 75 photos.
You must purchase the battery separately.
3 Internal battery compartment
Insert the optional HP Photosmart
Internal Battery here.
4 Battery compartment button
Slide to release the compartment cover.
Accessory name
HP Photosmart Internal Battery
HP Photosmart 320 series User's Guide 7
Description
The HP Photosmart Internal Battery lets
you take the printer with you wherever
you go. (Model: Q5599A)
Chapter 1
(continued)
Accessory name Description
The HP Photosmart Automobile DC
Adapter lets you plug into your
automobile for backup power and to
recharge an optional HP Photosmart
Internal Battery inserted in the printer.
(Model: Q3448A)
HP Photosmart Automobile DC
Adapter
The lightweight, durable HP Photosmart
Carrying Case for Compact Printers
holds and protects everything needed
for hassle-free printing on the go.
(Model: Q3424A)
HP Photosmart Carrying Case for
Compact Printers
HP Bluetooth® wireless printer
adapter
Printer menu
The printer menu contains many features for adjusting defaults, controlling print
quality, and using special effects.
To use the printer menu
1 If there is a memory card in the printer, remove it.
2
Press
To navigate the printer menu
●
Press
Menu items that are not accessible are grayed out.
● Press OK to open a menu or select an option.
● Press Cancel to exit the current menu.
The HP Bluetooth® wireless printer
adapter goes into the camera port on
the front of the printer and lets you use
Bluetooth wireless technology for
printing. (Model: Q3395A)
on the printer control panel to access the printer menu.
or
or
to scroll through the menu options displayed on the printer screen.
8 HP Photosmart 320 series
Printer menu structure
Top level menu
Submenus/options Additional submenus/
options
Tools Print quality Print quality:
● Best (default)
● Normal
Print sample page (Sample page for use in a
demo of the printer.)
Print test page Page of information about
the printer: serial number,
firmware version, and so
on.)
Clean cartridge Continue to second level
cleaning?
● Yes
● No
Continue to third level
cleaning?
● Yes
● No
Align printer
Bluetooth
The Bluetooth menu
options are needed if you
equip the printer with the
optional HP Bluetooth
wireless printer adapter.
Device address Device address:
(Some devices with
Bluetooth wireless
technology require you to
enter the address of the
device they are trying to
locate. This menu option
shows the device address.)
Device name (You can select a device
name for the printer that
appears on other devices
with Bluetooth wireless
technology when they
locate the printer.)
Passkey (You can assign a
Bluetooth numerical
passkey to the printer that
users of devices with
Bluetooth wireless
technology trying to locate
HP Photosmart 320 series User's Guide 9
Chapter 1
Printer menu structure (continued)
Top level menu Submenus/options Additional submenus/
options
the printer must enter
before they can print, if
the printer Bluetooth
Security level is set to
High. The default
passkey is 0000.)
Accessibility Accessibility:
● Visible to all
● Not visible
When Accessibility
is set to Not visible,
only devices that
know the device
address can print to it.
(You can set the
Bluetooth-equipped
printer to be visible or
invisible to other devices
with Bluetooth wireless
technology by changing
this accessibility option.)
Security level Security Level:
● Low
(The printer does not
require users of other
devices with
Bluetooth wireless
technology to enter
the printer passkey)
● High
(The printer does
require users of other
devices with
Bluetooth wireless
technology to enter
the printer passkey)
Reset Bluetooth options
Help Cartridges
Photo sizes
Paper loading
10 HP Photosmart 320 series
Press
Press
Press
or
or
or
to scroll
to scroll
to scroll
Printer menu structure (continued)
Top level menu Submenus/options Additional submenus/
options
Paper jam
Camera connect
Preferences Smart focus Smart focus:
● On (default)
● Off
Digital flash Digital Flash:
● On
● Off (default)
Date/time Date/time stamp:
● Date/time
● Date only
● Off (default)
Colorspace Choose colorspace:
● Adobe RGB
● sRGB
● Auto-select (default)
The Auto-select default
tells the printer to use the
Adobe RGB colorspace, if
available. The printer
defaults to sRGB if Adobe
RGB is not available.
Borderless Turn borderless printing:
● On (default)
● Off
Passport photo mode Turn passport photo mode:
● On
● Off (default)
Select Size:
Passport mode tells the
printer to print all photos
in the selected passport
photo size. Each page
contains one photo.
However, if you specify
several copies of the
same photo, they all
appear on the same page
HP Photosmart 320 series User's Guide 11
Chapter 1
Printer menu structure (continued)
Top level menu Submenus/options Additional submenus/
options
(if enough space is
available).
Auto-save Turn auto-save:
● On (default)
● Off
The default setting tells
the printer to transfer all
photos from a memory
card to the computer,
whenever you first insert
a card. The printer must
be connected to a
computer where you have
already installed the HP
Photosmart software. See
Installing the software.
Preview animation Turn preview animation:
● On (default)
● Off
(Select Off to bypass
printer screen animations.)
Restore defaults Restore original factory
preferences:
● Yes
● No
Language Select language:
Select country/region:
12 HP Photosmart 320 series
2
Getting ready to print
Before you can begin printing, there are three easy procedures you need to become
familiar with:
● Loading paper (see Loading paper)
● Inserting print cartridges (see Inserting print cartridges)
● Inserting a memory card (see Inserting memory cards)
You must load paper and insert a print cartridge before inserting a memory card.
Loading paper
Learn how to choose the right paper for your print job and how to load it into the In
tray for printing.
Choosing the right paper
For a list of available HP-designed inkjet paper, or to purchase supplies, go to:
● www.hpshopping.com (U.S.)
● www.hp.com/go/supplies (Europe)
● www.hp.com/jp/supply_inkjet (Japan)
● www.hp.com/paper (Asia/Pacific)
To get the best results from the printer, choose from these high-quality HP photo
papers.
To print
High-quality, long-lasting prints and
enlargements
Medium-to-high-resolution images from
scanners and digital cameras
Casual and business photos HP photo paper
To keep your paper in good condition for printing:
● Store unused paper in its original package.
● Keep the paper flat in a cool, dry place. If the corners curl, place the paper in a
plastic bag and gently bend it in the opposite direction until it lies flat.
● Hold photo paper by the edges to avoid smears.
HP Photosmart 320 series User's Guide 13
Use this paper
HP Premium Plus photo paper
HP Premium photo paper
HP Everyday photo paper
Chapter 2
Loading your paper
Paper loading tips:
● You can print photos on photo paper, index cards, L-size cards, or Hagaki cards.
● Before loading paper, slide out the paper-width guide to make room for the paper.
● Load only one type and size of paper at a time. Do not mix paper types or sizes in
the In tray.
Paper type
10 x 15 cm (4 x 6
inch) photo paper
Index cards
L-size cards
Hagaki cards
How to load
1 Open the In tray and
pull out the In tray
extender.
2 Load up to 20 sheets
of paper with the print
side or glossy side
facing towards you. If
you are using tabbed
paper, insert it so the
tabbed end feeds in
last.
3 Adjust the paper-
width guide to fit
close to the edge of
the paper without
bending the paper.
4 Open the Out tray to
prepare for printing.
Inserting print cartridges
Your HP Photosmart 320 series printer can print color and black-and-white photos.
HP provides different types of print cartridges so you can choose the best cartridge for
your project. The cartridge number varies by country/region. Choose the correct
cartridge number for your country/region.
For optimum printing results, HP recommends using only HP print cartridges. Inserting
a cartridge that is not in this table may invalidate the printer warranty.
1 In tray
2 Paper-width guide
3 Out tray
Use the right print cartridge
To print…
Full-color photos Tri-color (7 ml) HP #95 (North America,
14 HP Photosmart 320 series
Insert this print cartridge in the
cartridge cradle
Latin America, Asia Pacific), #135
Use the right print cartridge (continued)
To print… Insert this print cartridge in the
cartridge cradle
(Eastern Europe, Russia, Middle East,
Africa, Japan), #343 (Western Europe),
#855 (China, India)
Tri-color (14 ml) HP #97 (North America,
Latin America, Asia Pacific), #134
(Eastern Europe, Russia, Middle East,
Africa, Japan), #344 (Western Europe),
#857 (China, India)
Black and white photos Gray Photo HP #100 (worldwide)
Sepia or antique photos Tri-color (7 ml) HP #95 (North America,
Latin America, Asia Pacific), #135
(Eastern Europe, Russia, Middle East,
Africa, Japan), #343 (Western Europe),
#855 (China, India)
Tri-color (14 ml) HP #97 (North America,
Latin America, Asia Pacific), #134
(Eastern Europe, Russia, Middle East,
Africa, Japan), #344 (Western Europe),
#857 (China, India)
Text and colored line drawings Tri-color (7 ml) HP #95 (North America,
Latin America, Asia Pacific), #135
(Eastern Europe, Russia, Middle East,
Africa, Japan), #343 (Western Europe),
#855 (China, India)
Tri-color (14 ml) HP #97 (North America,
Latin America, Asia Pacific), #134
(Eastern Europe, Russia, Middle East,
Africa, Japan), #344 (Western Europe),
#857 (China, India)
Caution Check that you are using the correct print cartridge. Also, note that
HP does not recommend modifying or refilling HP cartridges. Damage that
results from modifying or refilling HP cartridges is not covered by the HP
warranty.
For best print quality, HP recommends that you install all retail print cartridges before
the date stamped on the box.
HP Photosmart 320 series User's Guide 15
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