HP Mopier 320 Service Manual

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Service Manual

HP Mopier 320 System

English

HP Mopier 320System Service Manual

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Service Manual

HP Mopier 320 System Service Manual

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Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

Publication number C4229-90911

First edition, October 1998

Trademark Credits

Adobe and PostScript are trademarks of Adobe Systems Incorporated which may be registered in certain jurisdictions.

Windows is a U.S. registered trademark of Microsoft Corporation.

Warranty

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties or merchantability and fitness for a particular purpose.

Hewlett-Packard shall not be liable for errors co ntained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

WARNING

Electrical Shock Hazard To avoid electrical shock, use

only supplied power cords and connect only to properly grounded wall outlets.

Hewlett-Packard Company 11311 Chinden Boulevard Boise, Idaho 83714 U.S.A.

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Conventions

This manual uses the following conventions: The names of major printer parts and assemblies are Capitalized.

Color is used to emphasize items which are important to the material

under discussion.

italic

Bold is used for emphasis, particularly in situations where would be confusing.

type

Italic type

Note Notes contain important information set off from the text.

CAUTION Caution messages alert you to the possibility of damage to equipment

or loss of data.

WARNING! Warning messages alert you to the possibility of personal injury.

The illustration below shows the orientation of the paper-handling accessories as they are referred to in this publication.

is used to indicate related documents or emphasis.

C4229-90911 iii

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Chapter Descriptions

1 Product Information

Contains printer features and product overview, tray capacities and sizes, media specifications, how to get technical assistance, and required safety and compliance statements.

2 Site Requirements

Contains space and environmental requirements.

3 Operating Overview

Contains details about control panel menus, restoring factory defaults, and resetting and testing the printer.

4 Maintenance and Adjustments

Contains cleaning and preventive maintenance information, and adjustment procedures for all paper trays.

5 Functional Overview

Contains block diagrams and basic theory of operation for the printer systems, paper paths, and paper handling devices. Contains basic cabling information.

6 Removal and Replacement

Contains step-by-step procedures for replacing field replaceab le units (FRUs) in the printer and paper-handling devices.

7 Troubleshooting

Contains a preliminary troubleshooting table, a table with descriptions and recommended actions for all control panel messages, image defect samples, paper handling problems, service approach, and troubleshooting checks and tools.

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8 Parts and Diagrams

Contains exploded view drawings and part number listings for all replaceable parts in the printer and paper-handling devices.

Contains two replaceable parts tables: one sorted alphabetically by part name, and one sorted numerically by part number. Both tables are cross referenced to the diagrams in the chapter.

Subject Index

Contains an alphabetical, cross referenced listing of information f ound in the main body of the manual.

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vi C4229-90911

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Table of Contents

List of Figures List of Tables 1 Product Information

Features of the HP Digital Copy 320. . . . . . . . . . . . . . . . . . . . . . . .2

Features of the Mopier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2

Features of the Copy Module . . . . . . . . . . . . . . . . . . . . . . . . . .4

Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

External View of Mopier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5

Formatter Assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

External View of HP Digital Copy 320. . . . . . . . . . . . . . . . . . . .8

Configurations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9

Paper Capacities and Sizes . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11

Mopier and Paper-handling Devices. . . . . . . . . . . . . . . . . . . .11

Mopier Media Selection Guidelines. . . . . . . . . . . . . . . . . . . . . . . .13

Paper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Envelopes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13

Adhesive Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14

Transparencies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Storing Print Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Shipping Print Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15

Copy Module Media Selection Guidelines. . . . . . . . . . . . . . . . . . .17

Paper Specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Paper Size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17

Paper Conditions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Document Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .18

Identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Model and Serial Numbers . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Paper-handling Devices, Accessories, and Options . . . . . . . . . . .23

Ordering Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

Hard Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30

Determining Memory Requirements. . . . . . . . . . . . . . . . . . . .30

Technical Assistance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32

HP FIRST (Fax Information Retrieval Support Technology). .32

Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

World Wide Web. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

HP Reseller Sales and Service Support Line (US Only). . . . .33

Other Areas. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33

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Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

FCC Regulations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34

Environmental Product Stewardship. . . . . . . . . . . . . . . . . . . .35

Material Safety Data Sheet. . . . . . . . . . . . . . . . . . . . . . . . . . .37

Environmental Conformity. . . . . . . . . . . . . . . . . . . . . . . . . . . .38

Declarations of Conformity . . . . . . . . . . . . . . . . . . . . . . . . . . .39

Safety Statements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42

2 Site Requirements

Operating Environment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46

Space Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47

Environmental Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . .50

Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51

Mopier and Paper-handling Devices. . . . . . . . . . . . . . . . . . . .51

Copy Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55

3 Operating Overview

HP Mopier 320

Using the Mopier Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . .58

Control Panel Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58

Indicator Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59

Settings and Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Printer Driver Information . . . . . . . . . . . . . . . . . . . . . . . . . . . .60

Paper Source Default . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61

Performing a Cold Reset. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .62

Setting the Display Language. . . . . . . . . . . . . . . . . . . . . . . . .62

Control Panel Menus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65

Quick Copy Jobs Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Private/Stored Jobs Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Information Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67

Paper Handling Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68

Print Quality Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70

Printing Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72

Configuration Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75

I/O Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80

EIO Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82

Resets Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84

Mopier Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85

Setting Page Count, Maintenance Count,

and Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .87

Setting the Cold Reset Default Paper Size. . . . . . . . . . . . . . .88

Testing the Mopier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Paper Path Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

Configuration Page. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89

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HP Digital Copy 320

Using the HP Digital Copy 320 Front Panel . . . . . . . . . . . . . . . . .90

HP Digital Copy 320 Front Panel . . . . . . . . . . . . . . . . . . . . . .91

HP Digital Copy 320 Settings . . . . . . . . . . . . . . . . . . . . . . . .100

Loading documents into the ADF . . . . . . . . . . . . . . . . . . . . .102

Loading documents onto the Flatbed . . . . . . . . . . . . . . . . . .104

Copy Module Service Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . .105

HP Resource Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .107

Accessing the HP Resource Manager . . . . . . . . . . . . . . . . .107

Downloading Copy Module Firmware. . . . . . . . . . . . . . . . . .108

4 Maintenance and Adjustments

HP Mopier 320

Cleaning the Mopier and Accessories. . . . . . . . . . . . . . . . . . . . .112

Cleaning the Mopier . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .113

Cleaning Spilled Toner . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114

Preventive Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115

Tray Adjustment Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . .116

2000-sheet Input Tray Adjustment Procedure. . . . . . . . . . . . . . .118

HP Digital Copy 320

Cleaning the HP Digital Copy 320. . . . . . . . . . . . . . . . . . . . . . . .120

Materials . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Vacuum Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120

Cleaning ADF and Glass. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Cleaning the Document Cover, Document Holder, and Flatbed

Glass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121

Cleaning the ADF . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122

Complete Optics Cleaning. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124

Cleaning the ADF Lamp and Mirrors . . . . . . . . . . . . . . . . . .124

Lubricating the ADF Gears . . . . . . . . . . . . . . . . . . . . . . . . . .124

Cleaning the Carrier Unit and Mechanical Assemblies. . . . .125

Lubricating the Carrier Unit Shaft . . . . . . . . . . . . . . . . . . . . .125

Lubricating the Top of the Carrier Guide Rail . . . . . . . . . . . .125

Lubricating the Flatbed Motor Gears . . . . . . . . . . . . . . . . . .125

Cleaning the Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . .125

Maintaining the HP Digital Copy 320. . . . . . . . . . . . . . . . . . . . . .126

HP Digital Copy 320 Maintenance Parts. . . . . . . . . . . . . . . .126

Calibrating the HP Digital Copy 320 . . . . . . . . . . . . . . . . . . . . . .126

Types of Calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126

When to Calibrate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Calibration Target . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127

Entering the Calibration Menu in Service Mode . . . . . . . . . .127

How to Perform an Offset Adjustment Calibration . . . . . . . .128

How to Perform a Density Calibration Adjustment . . . . . . . .128

How to Perform an ADF Vertical Magnification Adjustment .128

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5 Functional Overview

HP Mopier 320

Printer Functional Block Diagram . . . . . . . . . . . . . . . . . . . . . . . .130

Power Distribution System . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131

AC Power Distribution. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132

Overcurrent/Overvoltage Protection . . . . . . . . . . . . . . . . . . .132

High Voltage Power Distribution. . . . . . . . . . . . . . . . . . . . . .133

Formatter System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134

DC Controller System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Laser and Scanner Drive . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Paper Motion Monitoring and Control. . . . . . . . . . . . . . . . . .137

Clutches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .137

Engine Test Microswitch. . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Motors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .138

Image Formation System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139

Toner Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140

Drum Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142

Drum Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .143

Image Writing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .144

Image Developing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146

Image Transferring and Media Separation . . . . . . . . . . . . . .148

Image Fusing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149

Paper Paths and Components . . . . . . . . . . . . . . . . . . . . . . . . . .150

Printer, Duplexer, and Envelope Feeder. . . . . . . . . . . . . . . .150

Paper Size Switches (Trays 2 and 3) . . . . . . . . . . . . . . . . . .153

Printing from Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .153

Printing from Trays 2 and 3. . . . . . . . . . . . . . . . . . . . . . . . . .153

Printing from the Envelope Feeder. . . . . . . . . . . . . . . . . . . .154

Printing with the Duplexer. . . . . . . . . . . . . . . . . . . . . . . . . . .154

2000-sheet Input Tray (Tray 4) Components . . . . . . . . . . . .155

2000-Sheet Input Tray Operation . . . . . . . . . . . . . . . . . . . . .157

2 x 500-sheet Input Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . .160

2 x 500-sheet Input Tray Operation . . . . . . . . . . . . . . . . . . .162

7-bin Tabletop Mailbox Components . . . . . . . . . . . . . . . . . .164

7-bin Tabletop Mailbox Operation. . . . . . . . . . . . . . . . . . . . .166

8-bin Mailbox Components. . . . . . . . . . . . . . . . . . . . . . . . . .170

8-bin Mailbox Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . .173

Finisher Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .175

Stapler Unit Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . .177

Main Functional Cycles of the Stapler (Internal Paper Path)179

Communication Link (Daisy Chain). . . . . . . . . . . . . . . . . . . .180

Paper Jam Detection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

Printer Timing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .182

IEEE 1284 Parallel Cable Information. . . . . . . . . . . . . . . . . . . . .184

x Table of Contents C4229-90911

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HP Digital Copy 320

Copy Module Functional Overview . . . . . . . . . . . . . . . . . . . . . . .185

Copy Module System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .185

Function and Layout of the Copy Processor. . . . . . . . . . . . .187

Power Up Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Copy Processor Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .189

Copy Module. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .191

Mopier. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

Notes About the HP Mopier 320 Product ID. . . . . . . . . . . . .192

ADF Simplex Operation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .193

ADF Duplex Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Flatbed Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194

Image Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .196

Communication to the Mopier . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Communication Channels. . . . . . . . . . . . . . . . . . . . . . . . . . .198

Print Job Interrupt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .198

Paper Path and Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . .199

6 Removal and Replacement

Removal and Replacement Strategy. . . . . . . . . . . . . . . . . . . . . .202

Electrostatic Discharge (ESD) Precautions . . . . . . . . . . . . .202

Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .203

User Installable Accessories. . . . . . . . . . . . . . . . . . . . . . . . . . . .204

Memory and Personality Upgrade . . . . . . . . . . . . . . . . . . . .204

Duplexer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

Envelope Feeder. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .206

2000-sheet or 2 x 500-sheet Input Tray . . . . . . . . . . . . . . . .207

8-bin Mailbox/5-bin Mailbox with Stapler . . . . . . . . . . . . . . .208

7-bin Tabletop Mailbox . . . . . . . . . . . . . . . . . . . . . . . . . . . . .209

Hardware Table. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .212

HP Mopier 320

Engine Removal and Replacement. . . . . . . . . . . . . . . . . . . . . . .214

Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .215

Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .217

Delivery Unit (for Face-down Bin). . . . . . . . . . . . . . . . . . . . .226

Diverter Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .229

Diverter Door Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .230

Lower Right Door Assembly . . . . . . . . . . . . . . . . . . . . . . . . .231

Fan 1, Laser/Scanner and Housing (Exhaust) . . . . . . . . . . .234

Fan 2, Low Voltage Power Supply (Exhaust) . . . . . . . . . . . .236

Fan 3, Formatter Fan and Housing (Intake) . . . . . . . . . . . . .237

Fan 4, Delivery Unit (Exhaust) . . . . . . . . . . . . . . . . . . . . . . .238

Fan 5, Tray 1 (Intake) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .239

Tray 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .241

Tray 1 Pickup Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . .244

C4229-90911 xi

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Engine Removal and Replacement (continued)

Feeder Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .248

Formatter Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .250

Fusing Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .252

Laser/Scanner Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .254

Main Gear Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .256

Main Motor Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .259

Paper Input Unit (PIU). . . . . . . . . . . . . . . . . . . . . . . . . . . . . .260

PCA, DC Controller. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .261

Output Paper Sensor PCA . . . . . . . . . . . . . . . . . . . . . . . . . .262

High Voltage Power Supply (HVPS). . . . . . . . . . . . . . . . . . .269

Low Voltage Power Supply (LVPS) . . . . . . . . . . . . . . . . . . .270

Registration Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . .271

Tray 1 Feed Roller and Separation Pad . . . . . . . . . . . . . . . .274

Tray 2 and 3 Pickup, Feed, and Separation Rollers. . . . . . .276

Paper Input Unit Sensor (PS2) . . . . . . . . . . . . . . . . . . . . . . .277

Registration Sensor (PS1) . . . . . . . . . . . . . . . . . . . . . . . . . .279

Face-up Solenoid Assembly (SL3) . . . . . . . . . . . . . . . . . . . .281

Transfer Roller Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . .282

Tray 2 and 3 Assemblies . . . . . . . . . . . . . . . . . . . . . . . . . . .284

Paper-handling Devices

2000-sheet Input Tray Removal and Replacement. . . . . . . . . . .285

Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .286

Front Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .287

Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .288

Left Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .289

Right Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .290

Main Drive Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .291

Paper Tray . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .293

Main Cable Harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .294

Controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .296

Front LED PCA Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . .298

Pickup Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .300

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .302

Pickup, Feed, and Separation Rollers . . . . . . . . . . . . . . . . .304

Paper Quantity Switch Assembly . . . . . . . . . . . . . . . . . . . . .306

Paper Size Switch Assembly . . . . . . . . . . . . . . . . . . . . . . . .306

Vertical Transfer Unit (VTU) . . . . . . . . . . . . . . . . . . . . . . . . .308

Tension Springs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .310

Locating Pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .311

Casters and Stabilizing Feet. . . . . . . . . . . . . . . . . . . . . . . . .312

Adjustable Foot. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .313

xii Table of Contents C4229-90911

Page 15

2 x 500-sheet Input Tray Removal and Replacement. . . . . . . . .314

Orientation of the 2 x 500-sheet Input Tray . . . . . . . . . . . . .315

Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .316

Left Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .317

Vertical Transfer Unit (VTU) . . . . . . . . . . . . . . . . . . . . . . . . .318

Right Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .321

Front Top Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .324

Trays 4 and 5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .327

Pickup Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .329

Paper Deck Drive Assembly. . . . . . . . . . . . . . . . . . . . . . . . .331

Pickup, Feed, and Separation Rollers . . . . . . . . . . . . . . . . .333

Controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .334

Tray-Size Sensing PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . .335

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .337

Main Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .338

Storage Paper Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .340

Front Door (Storage Area) . . . . . . . . . . . . . . . . . . . . . . . . . .341

Casters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .342

Foot Tip and Adjustable Foot Tip (Stabilizing Feet) . . . . . . .343

2 x 500-sheet Input Tray Removal and Replacement

Locating Pins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .344

Front LED PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .345

7-bin Tabletop Mailbox Removal and Replacement . . . . . . . . . .347

Orientation of the 7-bin Tabletop Mailbox. . . . . . . . . . . . . . .348

Front Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .349

Back Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .352

Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .354

Controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .358

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .359

Right Door Assembly (Paper Path Cover) . . . . . . . . . . . . . .360

Face-down Bins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .364

Empty Bin Sensor PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . .367

Full Bin and Interlock Sensor PCA . . . . . . . . . . . . . . . . . . . .369

LED PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .371

Face-up Sensors PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . .372

Reversing Mechanism Motor . . . . . . . . . . . . . . . . . . . . . . . .373

Face-up/Diverter Assembly (Flipper) . . . . . . . . . . . . . . . . . .375

Short Tray 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .378

Solenoid Reversing Mechanism . . . . . . . . . . . . . . . . . . . . . .379

Flipper Solenoid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .380

Handle. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .381

Latching Mechanism. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .382

Cover Latch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .383

C4229-90911 xiii

Page 16

8-bin Mailbox Removal and Replacement. . . . . . . . . . . . . . . . . .384

Orientation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .385

Front and Back Covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . .386

Top Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .387

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .388

Paper Bins and Blind Cover . . . . . . . . . . . . . . . . . . . . . . . . .389

Flipper Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .390

Delivery Head Motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .393

Transport Belt Motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .394

Input Paper Guide. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .396

Metal Tape and Housing Assembly . . . . . . . . . . . . . . . . . . .398

Controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .400

Anticurl Strings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .402

Delivery Head Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . .404

Interlock Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .409

Diagnostic LED PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .410

User Status LED PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .412

Adjustable and Fixed Casters. . . . . . . . . . . . . . . . . . . . . . . .414

Attachment Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .415

Stapler Assembly Removal and Replacement . . . . . . . . . . . . . .416

Mailbox with Stapler, Stapler Removal or Installation. . . . . .417

Back Plate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .419

Stapler Controller PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . .421

Top Cover Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .424

Stapler Bed Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .425

Hinges. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .427

HP Digital Copy 320

HP Digital Copy 320 Removal and Replacement . . . . . . . . . . . .429

Installing the HP Digital Copy 320. . . . . . . . . . . . . . . . . . . . . . . .430

Install the HP Digital Copy 320 on the Optional HP Digital Copy

320 Stand. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .430

Install the Mopier on the Optional Input Accessory. . . . . . . .432

Roll the Mopier onto the Optional HP Digital Copy 320 Stand432

Install the Optional Output Accessory. . . . . . . . . . . . . . . . . .433

Install the Copy Connect EIO Board into the Mopier . . . . . .434

Install the Copy Connect Cable . . . . . . . . . . . . . . . . . . . . . .435

Install the Y Power Cord. . . . . . . . . . . . . . . . . . . . . . . . . . . .436

Hardware Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .437

Orientation of the HP Digital Copy 320. . . . . . . . . . . . . . . . .439

Copy Module Maintenance Parts . . . . . . . . . . . . . . . . . . . . . . . .440

Separation Pad Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . .440

Pick Roller Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .441

xiv Table of Contents C4229-90911

Page 17

Copy Module Skins . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .445

Document Holding Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . .445

Paper Chute Flip-out. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .446

Output Tray Flip-out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .447

Output Tray. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .447

Flatbed (FB) Cover Assembly. . . . . . . . . . . . . . . . . . . . . . . .448

ADF Latch Cap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .451

ADF Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .452

Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .454

Panel Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .459

Front Panel Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .460

Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .462

Copy Module Power Supply/Main Board Assemblies. . . . . . . . .464

Copy Processor Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . .464

Power Supply and Main Board Tray. . . . . . . . . . . . . . . . . . .465

RFI Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .467

Control PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .469

Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .472

Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .473

Back PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .474

Copy Module ADF Unit Assemblies . . . . . . . . . . . . . . . . . . . . . .475

Optical Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .475

ADF Lamp PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .477

ADF Lamp. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .479

Sensor Unit Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .480

ADF Motor Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .483

ADF Belt . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .484

LED Assembly PCA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .486

ADF Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .487

Copy Module Flatbed Assemblies. . . . . . . . . . . . . . . . . . . . . . . .488

Front Panel Frame Ground Spring . . . . . . . . . . . . . . . . . . . .488

Output Tray Brackets . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .489

Glass Plate Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .490

Home Position Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . .492

Carrier Unit Lamp . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .494

Carrier Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .497

Felt Pad. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .501

Feet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .502

Frame Ground Spring. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .503

Front Lamp PCA. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .504

Junction PCA and Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . .505

Front Panel Ribbon Cable. . . . . . . . . . . . . . . . . . . . . . . . . . .507

Carrier Belt and Motor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . .509

C4229-90911 xv

Page 18

7 Troubleshooting

Service Approach . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .512

Ordering Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .512

Exchange Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .513

Consumables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .513

Toner Cartridge Life . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .513

Refilled Toner Cartridges and Non-HP Staple Cartridges . .514

Recycling Toner Cartridges . . . . . . . . . . . . . . . . . . . . . . . . .514

Troubleshooting Process. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .515

Mopier System Troubleshooting Process. . . . . . . . . . . . . . .517

Mopier/Paper-Handling Troubleshooting Process . . . . . . . .518

Copy Module Troubleshooting Process . . . . . . . . . . . . . . . .520

HP Mopier 320

Troubleshooting the Mopier System . . . . . . . . . . . . . . . . . . . . . .522

Preliminary Operating Checks . . . . . . . . . . . . . . . . . . . . . . .522

Communication. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .523

Interface Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . .523

Network Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . .525

Verify Host System Operation. . . . . . . . . . . . . . . . . . . . . . . .527

Verify Network and Server Operation. . . . . . . . . . . . . . . . . .527

General Troubleshooting Information . . . . . . . . . . . . . . . . . .528

Miscellaneous Problems and Solutions . . . . . . . . . . . . . . . .528

Paper Curl. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .533

Troubleshooting the Mopier and Paper-handling Devices . . . . .534

Step 1 Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .534

Engine Test. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .537

Step 2 Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .538

Event Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .538

Step 3 Printer and Paper-Handling Devices Messages . . . .542

Printer Message Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . .544

Engine Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . .545

Input Device Messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . .557

Output Device Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .565

Finisher Devices Messages . . . . . . . . . . . . . . . . . . . . . . . . .576

Paper Handling Controller Error Messages . . . . . . . . . . . . .580

Step 4 Paper Path Troubleshooting . . . . . . . . . . . . . . . . . . .581

Paper Jams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .582

Paper Path Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .584

Step 5 Information Pages. . . . . . . . . . . . . . . . . . . . . . . . . . .587

Menu Map. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .587

Configuration Pages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .589

File Directory Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .592

Usage Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .593

Step 6 Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .597

Check the Toner Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . .598

xvi Table of Contents C4229-90911

Page 19

Troubleshooting the Mopier and Paper-handling Devices (continued)

Image Quality Tables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .599

Repetitive Defect Ruler. . . . . . . . . . . . . . . . . . . . . . . . . . . . .612

Image System Troubleshooting . . . . . . . . . . . . . . . . . . . . . .614

High-Voltage Power Supply Check. . . . . . . . . . . . . . . . . . . .615

Self-Diagnostics on Paper-handling Devices . . . . . . . . . . . . . . .617

2000-sheet Input Tray Stand-alone Diagnostics. . . . . . . . . .617

2 x 500-sheet Input Tray Standalone Diagnostics . . . . . . . .621

7-bin Tabletop Mailbox Standalone Diagnostics. . . . . . . . . .625

8-bin Mailbox Stand-alone Diagnostics. . . . . . . . . . . . . . . . .630

Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .638

HP Digital Copy 320

Troubleshooting the HP Digital Copy 320. . . . . . . . . . . . . . . . . .651

Step 1 Power On . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .652

Step 2 Display and Communication . . . . . . . . . . . . . . . . . . .653

Step 3 Error Messages and Problems . . . . . . . . . . . . . . . . .654

Status Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .654

Step 4 Information Pages. . . . . . . . . . . . . . . . . . . . . . . . . . .659

Step 5 Paper Path . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .660

Step 6 Image Quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .661

Testing the HP Digital Copy 320. . . . . . . . . . . . . . . . . . . . . . . . .664

Copy Processor LED Test . . . . . . . . . . . . . . . . . . . . . . . . . .664

Copy Module Boot Up Icon Conditions. . . . . . . . . . . . . . . . .666

Copy Module Offline Test . . . . . . . . . . . . . . . . . . . . . . . . . . .667

Other Tests. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .669

Service Mode Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .671

8 Parts and Diagrams

How to Use the Part Lists and Diagrams . . . . . . . . . . . . . . . . . .674

Ordering Parts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .674

Common Hardware. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .674

Illustrations and Parts Lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . .675

HP Mopier 320

Mopier and Paper-handling Components . . . . . . . . . . . . . . . . . .676

Printer Parts and Diagrams. . . . . . . . . . . . . . . . . . . . . . . . . . . . .680

Paper-Handling Devices Parts and Diagrams. . . . . . . . . . . . . . .694

Input Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .694

Output Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .702

Alphabetical Parts List (Mopier and Paper Handling Devices) . .714

Numerical Parts List (Mopier and Paper Handling Devices). . . .724

C4229-90911 xvii

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HP Digital Copy 320

HP Digital Copy 320 Parts and Diagrams. . . . . . . . . . . . . . . . . .735

Alphabetical Parts List (Copy Module) . . . . . . . . . . . . . . . . . . . .750

Numerical Parts List (Copy Module) . . . . . . . . . . . . . . . . . . . . . .754

Index

xviii Table of Contents C4229-90911

Page 21

List of Figures

Figure 1-1 Copy System - - - - - - - - - - - - - - - - - - - - - - - - - - - 2 Figure 1-2 Mopier - Front and Right Side View with Tray 1 Open - - - - - - - 5 Figure 1-3 Rear and Left Side View - - - - - - - - - - - - - - - - - - - - - 7 Figure 1-4 Front view of HP Digital Copy 320- - - - - - - - - - - - - - - - - 8 Figure 1-5 Rear view of HP Digital Copy 320 - - - - - - - - - - - - - - - - - 8 Figure 1-6 Preferred Configuration - - - - - - - - - - - - - - - - - - - - - - 9 Figure 1-7 Tabletop Configuration - - - - - - - - - - - - - - - - - - - - - 10 Figure 1-8 Paper size specification- - - - - - - - - - - - - - - - - - - - - 17 Figure 1-9 Paper orientation - - - - - - - - - - - - - - - - - - - - - - - - 20 Figure 1-10 Areas of the Paper that Should Not Be Perforated - - - - - - - - 21 Figure 1-11 Sample Model and Serial Number Label for the Mopier - - - - - 22 Figure 1-12 Paper Handling Devices - - - - - - - - - - - - - - - - - - - - 23 Figure 2-1 Mopier Space Requirements (Top view)- - - - - - - - - - - - - 47 Figure 2-2 Mopier Space Requirements (Side view) - - - - - - - - - - - - 47 Figure 2-3 Mopier Space Requirements (with Mailbox and Input Device) - - 48 Figure 2-4 Mopier and Copy Module Space requirements- - - - - - - - - - 49 Figure 2-5 Dimensions of Paper Handling Devices - - - - - - - - - - - - - 53 Figure 3-1 Control Panel Layout - - - - - - - - - - - - - - - - - - - - - - 58 Figure 3-2 Front Panel Layout - - - - - - - - - - - - - - - - - - - - - - - 91 Figure 3-3 Button/LED Functions- - - - - - - - - - - - - - - - - - - - - - 98 Figure 3-4 Copy Module Service Mode- - - - - - - - - - - - - - - - - - - 105 Figure 3-5 HP Resource Manager (1 of 2) - - - - - - - - - - - - - - - - - 108 Figure 3-6 HP Resource Manager (2 of 2) - - - - - - - - - - - - - - - - - 109 Figure 4-1 Image Area Margins - - - - - - - - - - - - - - - - - - - - - - 116 Figure 4-2 Tray Position Adjustment - - - - - - - - - - - - - - - - - - - - 117 Figure 4-3 Tray 4 Position Adjustment - - - - - - - - - - - - - - - - - - - 118 Figure 4-4 Cleaning the Document Cover, Document Holder,

and Flatbed Glass - - - - - - - - - - - - - - - - - - - - - - - 121 Figure 4-5 Parts of the ADF - - - - - - - - - - - - - - - - - - - - - - - - 122 Figure 4-6 Creating an Offset Target - - - - - - - - - - - - - - - - - - - - 127 Figure 5-1 Printer Functional Block Diagram - - - - - - - - - - - - - - - - 130 Figure 5-2 Low Voltage Power Distribution System - - - - - - - - - - - - - 131 Figure 5-3 Low Voltage Power Supply - - - - - - - - - - - - - - - - - - - 132 Figure 5-4 High Voltage Power Supply Contacts - - - - - - - - - - - - - - 133 Figure 5-5 Normal Mode vs EconoMode - - - - - - - - - - - - - - - - - - 136 Figure 5-6 Image Formation Block Diagram - - - - - - - - - - - - - - - - 139 Figure 5-7 Photosensitive Drum - - - - - - - - - - - - - - - - - - - - - - 141 Figure 5-8 Drum Cleaning - - - - - - - - - - - - - - - - - - - - - - - - - 142 Figure 5-9 Primary Charging Roller- - - - - - - - - - - - - - - - - - - - - 143 Figure 5-10 Image Writing- - - - - - - - - - - - - - - - - - - - - - - - - - 144 Figure 5-11 Image Development - - - - - - - - - - - - - - - - - - - - - - 147

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Figure 5-12 Image Transferring and Media Separation- - - - - - - - - - - - 148 Figure 5-13 Image Fusing- - - - - - - - - - - - - - - - - - - - - - - - - - 149 Figure 5-14 Printer Paper Paths- - - - - - - - - - - - - - - - - - - - - - - 150 Figure 5-15 Printer Sensors, Solenoids, Clutches, Motors, and Fans - - - - - 152 Figure 5-16 2000-sheet Input Tray Paper Path- - - - - - - - - - - - - - - - 155 Figure 5-17 2000-sheet Input Tray Sensors, Switches, Clutches, and Motors- 157 Figure 5-18 2 x 500-sheet Input Tray Paper Path - - - - - - - - - - - - - - 160 Figure 5-19 2 x 500-sheet input Tray Sensors and Switches - - - - - - - - - 161 Figure 5-20 7-bin Tabletop Mailbox Components (1 of 2)- - - - - - - - - - - 164 Figure 5-21 7-bin Tabletop Mailbox Components (2 of 2)- - - - - - - - - - - 165 Figure 5-22 7-bin Tabletop Mailbox Block Diagram- - - - - - - - - - - - - - 169 Figure 5-23 8-bin Mailbox Paper Path - - - - - - - - - - - - - - - - - - - - 170 Figure 5-24 8-bin Mailbox Sensors, Switches, Motors, and Controller PCA - - 172 Figure 5-25 Finisher Paper Path- - - - - - - - - - - - - - - - - - - - - - - 176 Figure 5-26 Stapler Motors, Sensors, and Switches - - - - - - - - - - - - - 176 Figure 5-27 Stapler Cycles - - - - - - - - - - - - - - - - - - - - - - - - - 179 Figure 5-28 Recommended C-link Configuration (Daisy Chain)- - - - - - - - 181 Figure 5-29 General Timing Diagram - - - - - - - - - - - - - - - - - - - - 183 Figure 5-30 Copy Module System Block Diagram - - - - - - - - - - - - - - 185 Figure 5-31 Copy Processor and key components - - - - - - - - - - - - - - 187 Figure 5-32 Image path (1 of 2) - - - - - - - - - - - - - - - - - - - - - - - 196 Figure 5-33 Locations of ADF Sensors - - - - - - - - - - - - - - - - - - - 199 Figure 5-34 ADF Sensors functional diagram - - - - - - - - - - - - - - - - 200 Figure 6-1 Phillips vs. Posidriv Screwdrivers - - - - - - - - - - - - - - - - 203 Figure 6-2 Disk Drive - - - - - - - - - - - - - - - - - - - - - - - - - - - 205 Figure 6-3 Control Panel (1 of 2) - - - - - - - - - - - - - - - - - - - - - - 215 Figure 6-4 Control Panel (2 of 2) - - - - - - - - - - - - - - - - - - - - - - 216 Figure 6-5 AC Access Cover- - - - - - - - - - - - - - - - - - - - - - - - 218 Figure 6-6 Back Cover- - - - - - - - - - - - - - - - - - - - - - - - - - - 219 Figure 6-7 Front Cover (1 of 2)- - - - - - - - - - - - - - - - - - - - - - - 220 Figure 6-8 Front Cover (2 of 2)- - - - - - - - - - - - - - - - - - - - - - - 221 Figure 6-9 Left Lower Cover - - - - - - - - - - - - - - - - - - - - - - - - 222 Figure 6-10 Top Cover (1 of 2) - - - - - - - - - - - - - - - - - - - - - - - 223 Figure 6-11 Top Cover (2 of 2) - - - - - - - - - - - - - - - - - - - - - - - 224 Figure 6-12 Delivery Unit (1 of 2) - - - - - - - - - - - - - - - - - - - - - - 226 Figure 6-13 Delivery Unit (2 of 2) - - - - - - - - - - - - - - - - - - - - - - 227 Figure 6-14 Diverter Assembly - - - - - - - - - - - - - - - - - - - - - - - 229 Figure 6-15 Diverter Door Assembly- - - - - - - - - - - - - - - - - - - - - 230 Figure 6-16 Lower Right Door Assembly (1 of 3)- - - - - - - - - - - - - - - 231 Figure 6-17 Right Lower Door Assembly (2 of 3)- - - - - - - - - - - - - - - 232 Figure 6-18 Right Lower Door Assembly (3 of 3)- - - - - - - - - - - - - - - 233 Figure 6-19 Fan 1, Laser/Scanner (1 of 2) - - - - - - - - - - - - - - - - - - 234 Figure 6-20 Fan 1, Laser/Scanner (2 of 2) - - - - - - - - - - - - - - - - - - 235 Figure 6-21 Fan 2, Low Voltage Power Supply- - - - - - - - - - - - - - - - 236 Figure 6-22 Fan 3, Formatter Fan - - - - - - - - - - - - - - - - - - - - - - 237 Figure 6-23 Fan 4, Delivery Unit- - - - - - - - - - - - - - - - - - - - - - - 238 Figure 6-24 Fan 5 Removal (1 of 2) - - - - - - - - - - - - - - - - - - - - - 239

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Figure 6-25 Fan 5 Removal (2 of 2) - - - - - - - - - - - - - - - - - - - - - 240 Figure 6-26 Tray 1 Removal (1 of 3)- - - - - - - - - - - - - - - - - - - - - 241 Figure 6-27 Tray 1 Removal (2 of 3)- - - - - - - - - - - - - - - - - - - - - 242 Figure 6-28 Tray 1 Removal (3 of 3)- - - - - - - - - - - - - - - - - - - - - 243 Figure 6-29 Tray 1 Pickup Unit Removal (1 of 4)- - - - - - - - - - - - - - - 244 Figure 6-30 Tray 1 Pickup Unit Removal (2 of 4)- - - - - - - - - - - - - - - 245 Figure 6-31 Tray 1 Pickup Unit Removal (3 of 4)- - - - - - - - - - - - - - - 246 Figure 6-32 Tray 1 Pickup Unit Removal (4 of 4)- - - - - - - - - - - - - - - 247 Figure 6-33 Feeder Assembly (1 of 2) - - - - - - - - - - - - - - - - - - - - 248 Figure 6-34 Feeder Assembly (2 of 2) - - - - - - - - - - - - - - - - - - - - 249 Figure 6-35 Formatter Assembly - - - - - - - - - - - - - - - - - - - - - - 251 Figure 6-36 Fusing Assembly - - - - - - - - - - - - - - - - - - - - - - - - 252 Figure 6-37 Laser/Scanner Assembly - - - - - - - - - - - - - - - - - - - - 254 Figure 6-38 Main Gear Assembly (1 of 3) - - - - - - - - - - - - - - - - - - 256 Figure 6-39 Main Gear Assembly (2 of 3) - - - - - - - - - - - - - - - - - - 257 Figure 6-40 Main Gear Assembly (3 of 3) - - - - - - - - - - - - - - - - - - 258 Figure 6-41 Main Motor - - - - - - - - - - - - - - - - - - - - - - - - - - - 259 Figure 6-42 Paper Input Unit - - - - - - - - - - - - - - - - - - - - - - - - 260 Figure 6-43 DC Controller PCA - - - - - - - - - - - - - - - - - - - - - - - 261 Figure 6-44 Output Paper Sensor PCA (1 of 4) - - - - - - - - - - - - - - - 262 Figure 6-45 Output Paper Sensor PCA (2 of 4) - - - - - - - - - - - - - - - 263 Figure 6-46 Output Paper Sensor PCA (3 of 4) - - - - - - - - - - - - - - - 264 Figure 6-47 Output Paper Sensor PCA (4 of 4) - - - - - - - - - - - - - - - 265 Figure 6-48 Paper Size PCA (1 of 3)- - - - - - - - - - - - - - - - - - - - - 266 Figure 6-49 Paper Size PCA (2 of 3)- - - - - - - - - - - - - - - - - - - - - 267 Figure 6-50 Paper Size PCA (3 of 3)- - - - - - - - - - - - - - - - - - - - - 268 Figure 6-51 High Voltage Power Supply - - - - - - - - - - - - - - - - - - - 269 Figure 6-52 Low Voltage Power Supply - - - - - - - - - - - - - - - - - - - 270 Figure 6-53 Registration Assembly (1 of 3) - - - - - - - - - - - - - - - - - 271 Figure 6-54 Registration Assembly (2 of 3) - - - - - - - - - - - - - - - - - 272 Figure 6-55 Registration Assembly (3 of 3) - - - - - - - - - - - - - - - - - 273 Figure 6-56 Tray 1 Feed Roller - - - - - - - - - - - - - - - - - - - - - - - 274 Figure 6-57 Tray 1 Separation Pad - - - - - - - - - - - - - - - - - - - - - 275 Figure 6-58 Tray 2 and 3, Pickup, Feed, and Separation Rollers - - - - - - - 276 Figure 6-59 Paper Input Unit Sensor (PS2) - - - - - - - - - - - - - - - - - 278 Figure 6-60 Registration Sensor (PS1) - - - - - - - - - - - - - - - - - - - 280 Figure 6-61 Face-up Solenoid Assembly, SL3 - - - - - - - - - - - - - - - - 281 Figure 6-62 Transfer Roller Assembly - - - - - - - - - - - - - - - - - - - - 282 Figure 6-63 2000-sheet Input Tray Orientation- - - - - - - - - - - - - - - - 286 Figure 6-64 2000-sheet Input Tray Front Cover - - - - - - - - - - - - - - - 287 Figure 6-65 2000-sheet Input Tray Back Cover - - - - - - - - - - - - - - - 288 Figure 6-66 2000-sheet Input Tray Left Cover - - - - - - - - - - - - - - - - 289 Figure 6-67 2000-sheet Input Tray Right Cover - - - - - - - - - - - - - - - 290 Figure 6-68 2000-sheet Input Tray Main Drive Assembly- - - - - - - - - - - 291 Figure 6-69 2000-sheet Input Tray Paper Tray- - - - - - - - - - - - - - - - 293 Figure 6-70 2000-sheet Input Tray Main Cable Harness - - - - - - - - - - - 295 Figure 6-71 2000-sheet Input Tray Controller PCA- - - - - - - - - - - - - - 296

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Figure 6-72 2000-sheet Input Tray Front LED PCA - - - - - - - - - - - - - 299 Figure 6-73 2000-sheet Input Tray Pickup Assembly- - - - - - - - - - - - - 300 Figure 6-74 2000-sheet Input Tray Power Supply - - - - - - - - - - - - - - 302 Figure 6-75 2000-sheet Input Tray Rollers: Pickup, Feed, and Separation - - 304 Figure 6-76 2000-sheet Input Tray Paper Size and Paper Quantity Switch - - 307 Figure 6-77 2000-sheet Input Tray Paper Size and Paper Quantity Switch

Assemblies (2 of 2) - - - - - - - - - - - - - - - - - - - - - - - 307 Figure 6-78 2000-sheet Input Tray Vertical Transfer Unit (VTU) - - - - - - - 308 Figure 6-79 2000-sheet Input Tray Tension Springs - - - - - - - - - - - - - 310 Figure 6-80 2000-sheet Input Tray Locating Pins - - - - - - - - - - - - - - 311 Figure 6-81 2000-sheet Input Tray Casters - - - - - - - - - - - - - - - - - 312 Figure 6-82 2000-sheet Input Tray Adjustable Foot - - - - - - - - - - - - - 313 Figure 6-83 Orientation of the 2 x 500-sheet Input Tray - - - - - - - - - - - 315 Figure 6-84 Back Cover- - - - - - - - - - - - - - - - - - - - - - - - - - - 316 Figure 6-85 Left Cover - - - - - - - - - - - - - - - - - - - - - - - - - - - 317 Figure 6-86 Vertical Transfer Unit (VTU) (1 of 3) - - - - - - - - - - - - - - - 318 Figure 6-87 Vertical Transfer Unit (VTU) (2 of 3) - - - - - - - - - - - - - - - 319 Figure 6-88 Vertical Transfer Unit (VTU) (3 of 3) - - - - - - - - - - - - - - - 320 Figure 6-89 Right Cover (1 of 3)- - - - - - - - - - - - - - - - - - - - - - - 321 Figure 6-90 Right Cover (2 of 3)- - - - - - - - - - - - - - - - - - - - - - - 322 Figure 6-91 Right Cover (3 of 3)- - - - - - - - - - - - - - - - - - - - - - - 323 Figure 6-92 Front Top Cover (1 of 3) - - - - - - - - - - - - - - - - - - - - 324 Figure 6-93 Front Top Cover (2 of 3) - - - - - - - - - - - - - - - - - - - - 325 Figure 6-94 Front Top Cover (3 of 3) - - - - - - - - - - - - - - - - - - - - 326 Figure 6-95 Trays 4 and 5 (1 of 2) - - - - - - - - - - - - - - - - - - - - - - 327 Figure 6-96 Trays 4 and 5 (2 of 2) - - - - - - - - - - - - - - - - - - - - - - 328 Figure 6-97 Pickup Assembly (1 of 2) - - - - - - - - - - - - - - - - - - - - 329 Figure 6-98 Pickup Assembly (2 of 2) - - - - - - - - - - - - - - - - - - - - 330 Figure 6-99 Paper Deck Drive Assembly (1 of 2)- - - - - - - - - - - - - - - 331 Figure 6-100 Paper Deck Drive Assembly (2 of 2)- - - - - - - - - - - - - - - 332 Figure 6-101 Pickup, Feed, and Separation Rollers - - - - - - - - - - - - - - 333 Figure 6-102 2 x 500-sheet Input Tray Controller PCA- - - - - - - - - - - - - 334 Figure 6-103 Tray-Size Sensing PCA (1 of 2) - - - - - - - - - - - - - - - - - 335 Figure 6-104 Tray-Size Sensing PCA (2 of 2) - - - - - - - - - - - - - - - - - 336 Figure 6-105 Power Supply- - - - - - - - - - - - - - - - - - - - - - - - - - 337 Figure 6-106 Main Cable (1 of 2) - - - - - - - - - - - - - - - - - - - - - - - 338 Figure 6-107 Main Cable (2 of 2) - - - - - - - - - - - - - - - - - - - - - - - 339 Figure 6-108 Storage Paper Tray - - - - - - - - - - - - - - - - - - - - - - - 340 Figure 6-109 Front Door (Storage Area) - - - - - - - - - - - - - - - - - - - 341 Figure 6-110 Casters- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 342 Figure 6-111 Foot Tip and Adjustable Foot Tip - - - - - - - - - - - - - - - - 343 Figure 6-112 Locating Pins - - - - - - - - - - - - - - - - - - - - - - - - - - 344 Figure 6-113 Front LED PCA - - - - - - - - - - - - - - - - - - - - - - - - - 345 Figure 6-114 Orientation of the 7-bin Tabletop Mailbox - - - - - - - - - - - - 348 Figure 6-115 Front cover (1 of 3) - - - - - - - - - - - - - - - - - - - - - - - 349 Figure 6-116 Front cover (2 of 3) - - - - - - - - - - - - - - - - - - - - - - - 350 Figure 6-117 Front cover (3 of 3) - - - - - - - - - - - - - - - - - - - - - - - 351

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Figure 6-118 Back cover (1 of 2) - - - - - - - - - - - - - - - - - - - - - - - 352 Figure 6-119 Back cover (2 of 2) - - - - - - - - - - - - - - - - - - - - - - - 353 Figure 6-120 Top cover (1 of 4)- - - - - - - - - - - - - - - - - - - - - - - - 354 Figure 6-121 Top cover (2 of 4)- - - - - - - - - - - - - - - - - - - - - - - - 355 Figure 6-122 Top cover (3 of 4)- - - - - - - - - - - - - - - - - - - - - - - - 356 Figure 6-123 Top cover (4 of 4)- - - - - - - - - - - - - - - - - - - - - - - - 357 Figure 6-124 Mailbox Controller PCA - - - - - - - - - - - - - - - - - - - - - 358 Figure 6-125 Mailbox Power Supply - - - - - - - - - - - - - - - - - - - - - 359 Figure 6-126 Right Door Assembly (Paper Path Cover) (1 of 5) - - - - - - - - 360 Figure 6-127 Right Door Assembly (Paper Path Cover) (2 of 5) - - - - - - - - 361 Figure 6-128 Right Door Assembly (Paper Path Cover) (3 of 5) - - - - - - - - 361 Figure 6-129 Right Door Assembly (Paper Path Cover) (3 of 5) - - - - - - - - 362 Figure 6-130 Right Door Assembly (Paper Path Cover) (4 of 5) - - - - - - - - 363 Figure 6-131 Face-down Bins (1 of 3)- - - - - - - - - - - - - - - - - - - - - 364 Figure 6-132 Face-down Bins (2 of 3)- - - - - - - - - - - - - - - - - - - - - 365 Figure 6-133 Face-down Bins (3 of 3)- - - - - - - - - - - - - - - - - - - - - 366 Figure 6-134 Empty Bin Sensor PCA (1 of 2) - - - - - - - - - - - - - - - - - 367 Figure 6-135 Empty Bin Sensor PCA (2 of 2) - - - - - - - - - - - - - - - - - 368 Figure 6-136 Full Bin and Interlock Sensor PCA (1 of 2)- - - - - - - - - - - - 369 Figure 6-137 Full Bin and Interlock Sensor PCA (2 of 2)- - - - - - - - - - - - 370 Figure 6-138 LED PCA - - - - - - - - - - - - - - - - - - - - - - - - - - - - 371 Figure 6-139 Face-up Sensors PCA - - - - - - - - - - - - - - - - - - - - - 372 Figure 6-140 Reversing Mechanism Motor (1 of 2) - - - - - - - - - - - - - - 373 Figure 6-141 Reversing Mechanism Motor (2 of 2) - - - - - - - - - - - - - - 374 Figure 6-142 Face-up/Diverter Assembly (Flipper) (1 of 3)- - - - - - - - - - - 375 Figure 6-143 Face-up/Diverter Assembly (Flipper) (2 of 3)- - - - - - - - - - - 376 Figure 6-144 Face-up/Diverter Assembly (Flipper) (3 of 3)- - - - - - - - - - - 377 Figure 6-145 Short Tray 7 - - - - - - - - - - - - - - - - - - - - - - - - - - 378 Figure 6-146 Solenoid Reversing Mechanism - - - - - - - - - - - - - - - - - 379 Figure 6-147 Flipper Solenoid - - - - - - - - - - - - - - - - - - - - - - - - 380 Figure 6-148 7-bin Tabletop Mailbox Handle - - - - - - - - - - - - - - - - - 381 Figure 6-149 Latching Mechanism - - - - - - - - - - - - - - - - - - - - - - 382 Figure 6-150 Cover Latch - - - - - - - - - - - - - - - - - - - - - - - - - - 383 Figure 6-151 Orientation of the 8-bin Mailbox - - - - - - - - - - - - - - - - - 385 Figure 6-152 8-bin Mailbox Covers (Front and Back) - - - - - - - - - - - - - 386 Figure 6-153 8-bin Mailbox Top Cover - - - - - - - - - - - - - - - - - - - - 387 Figure 6-154 8-bin Mailbox Power Supply- - - - - - - - - - - - - - - - - - - 388 Figure 6-155 8-bin Mailbox Paper Bins and Blind Cover - - - - - - - - - - - - 389 Figure 6-156 8-bin Mailbox Flipper Assembly (1 of 3) - - - - - - - - - - - - - 390 Figure 6-157 8-bin Mailbox Flipper Assembly (2 of 3) - - - - - - - - - - - - - 391 Figure 6-158 8-bin Mailbox Flipper Assembly (3 of 3) - - - - - - - - - - - - - 392 Figure 6-159 8-bin Mailbox Delivery Head Motor - - - - - - - - - - - - - - - 393 Figure 6-160 8-bin Mailbox Transport Belt Motor - - - - - - - - - - - - - - - 394 Figure 6-161 8-bin Mailbox Input Paper Guide (1 of 2)- - - - - - - - - - - - - 396 Figure 6-162 8-bin Mailbox Input Paper Guide (2 of 2)- - - - - - - - - - - - - 397 Figure 6-163 8-bin Mailbox Metal Tape and Housing Assembly (1 of 2) - - - - 398 Figure 6-164 8-bin Mailbox Metal Tape and Housing Assembly (2 of 2) - - - - 399

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Figure 6-165 8-bin Mailbox Controller PCA (1 of 2) - - - - - - - - - - - - - - 400 Figure 6-166 8-bin Mailbox Controller PCA (2 of 2) - - - - - - - - - - - - - - 401 Figure 6-167 8-bin Mailbox Anticurl Strings (1 of 2) - - - - - - - - - - - - - - 402 Figure 6-168 8-bin Mailbox Anticurl Strings (2 of 2) - - - - - - - - - - - - - - 403 Figure 6-169 8-bin Mailbox Delivery Head Assembly (1 of 4) - - - - - - - - - 404 Figure 6-170 8-bin Mailbox Delivery Head Assembly (2 of 4) - - - - - - - - - 405 Figure 6-171 8-bin Mailbox Delivery Head Assembly (3 of 4) - - - - - - - - - 406 Figure 6-172 8-bin Mailbox Delivery Head Assembly (4 of 4) - - - - - - - - - 407 Figure 6-173 8-bin Mailbox Interlock Switch- - - - - - - - - - - - - - - - - - 409 Figure 6-174 8-bin Mailbox Diagnostic LED PCA (1 of 2) - - - - - - - - - - - 410 Figure 6-175 8-bin Mailbox Diagnostic LED PCA (2 of 2) - - - - - - - - - - - 411 Figure 6-176 8-bin Mailbox User Status LED PCA (1 of 2)- - - - - - - - - - - 412 Figure 6-177 8-bin Mailbox User Status LED PCA (2 of 2)- - - - - - - - - - - 413 Figure 6-178 8-bin Mailbox Adjustable and Fixed Casters - - - - - - - - - - - 414 Figure 6-179 8-bin Mailbox Attachment Assembly- - - - - - - - - - - - - - - 415 Figure 6-180 Mailbox with Stapler, Stapler Removal or Installation- - - - - - - 417 Figure 6-181 C-link Cable on Mailbox with Stapler - - - - - - - - - - - - - - 418 Figure 6-182 Back Plate (1 of 2) - - - - - - - - - - - - - - - - - - - - - - - 419 Figure 6-183 Back Plate (2 of 2) - - - - - - - - - - - - - - - - - - - - - - - 420 Figure 6-184 Stapler Controller PCA (1 of 3) - - - - - - - - - - - - - - - - - 421 Figure 6-185 Stapler Controller PCA (2 of 3) - - - - - - - - - - - - - - - - - 422 Figure 6-186 Stapler Controller PCA (3 of 3) - - - - - - - - - - - - - - - - - 423 Figure 6-187 Top Cover Assembly - - - - - - - - - - - - - - - - - - - - - - 424 Figure 6-188 Stapler Bed Assembly - - - - - - - - - - - - - - - - - - - - - 425 Figure 6-189 Hinges - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 427 Figure 6-190 Optional Output Accessory - - - - - - - - - - - - - - - - - - - 433 Figure 6-191 Copy Connect EIO Board (slot 3) - - - - - - - - - - - - - - - - 434 Figure 6-192 View with HP Digital Copy 320 Stand (preferred configuration) - - 435 Figure 6-193 View with HP Digital Copy 320 on Tabletop - - - - - - - - - - - 435 Figure 6-194 Orientation of the HP Digital Copy 320 - - - - - - - - - - - - - 439 Figure 6-195 Separation Pad Assembly- - - - - - - - - - - - - - - - - - - - 440 Figure 6-196 Pick Roller Cover - - - - - - - - - - - - - - - - - - - - - - - - 441 Figure 6-197 Pick Rollers (1 of 2) - - - - - - - - - - - - - - - - - - - - - - - 442 Figure 6-198 Pick Rollers (2 of 2) - - - - - - - - - - - - - - - - - - - - - - - 443 Figure 6-199 Document Holding Pad - - - - - - - - - - - - - - - - - - - - - 445 Figure 6-200 Paper Chute Flip-out - - - - - - - - - - - - - - - - - - - - - - 446 Figure 6-201 Output Tray- - - - - - - - - - - - - - - - - - - - - - - - - - - 447 Figure 6-202 FB Cover Assembly- - - - - - - - - - - - - - - - - - - - - - - 448 Figure 6-203 Thumb Screw for Document Cover Assembly - - - - - - - - - - 449 Figure 6-204 Removing the Cover from the Posts - - - - - - - - - - - - - - - 450 Figure 6-205 ADF Latch Cap - - - - - - - - - - - - - - - - - - - - - - - - - 451 Figure 6-206 ADF Cover (1 of 2) - - - - - - - - - - - - - - - - - - - - - - - 452 Figure 6-207 ADF Cover (2 of 2) - - - - - - - - - - - - - - - - - - - - - - - 453 Figure 6-208 Front Panel (1 of 2) - - - - - - - - - - - - - - - - - - - - - - - 454 Figure 6-209 Front Panel (2 of 2) - - - - - - - - - - - - - - - - - - - - - - - 455 Figure 6-210 Front Panel Cable Clamp and Front Panel Frame Ground Plate - 456 Figure 6-211 Front Panel Ribbon Cable- - - - - - - - - - - - - - - - - - - - 457

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Figure 6-212 Unplugging the Ribbon Cable - - - - - - - - - - - - - - - - - - 458 Figure 6-213 Panel Cover (bottom view) - - - - - - - - - - - - - - - - - - - 459 Figure 6-214 Front Panel Brackets (1 of 2) - - - - - - - - - - - - - - - - - - 460 Figure 6-215 Front Panel Brackets (2 of 2) - - - - - - - - - - - - - - - - - - 461 Figure 6-216 Upper Cover (1 of 2) - - - - - - - - - - - - - - - - - - - - - - 462 Figure 6-217 Upper Cover (2 of 2) - - - - - - - - - - - - - - - - - - - - - - 463 Figure 6-218 Copy Processor Board - - - - - - - - - - - - - - - - - - - - - 464 Figure 6-219 Power Supply and Main Board Tray (1 of 2) - - - - - - - - - - - 465 Figure 6-220 Power Supply and Main Board Tray (2 of 2) - - - - - - - - - - - 466 Figure 6-221 RFI Cover (inside/rear view)- - - - - - - - - - - - - - - - - - - 467 Figure 6-222 RFI Cover (outside/front view)- - - - - - - - - - - - - - - - - - 468 Figure 6-223 Control PCA - - - - - - - - - - - - - - - - - - - - - - - - - - 469 Figure 6-224 Card Cage - - - - - - - - - - - - - - - - - - - - - - - - - - - 470 Figure 6-225 EEPROM- - - - - - - - - - - - - - - - - - - - - - - - - - - - 471 Figure 6-226 Fan- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 472 Figure 6-227 Power Supply- - - - - - - - - - - - - - - - - - - - - - - - - - 473 Figure 6-228 Back PCA - - - - - - - - - - - - - - - - - - - - - - - - - - - 474 Figure 6-229 Optical Unit (1 of 2) - - - - - - - - - - - - - - - - - - - - - - - 475 Figure 6-230 Optical Unit (2 of 2) - - - - - - - - - - - - - - - - - - - - - - - 476 Figure 6-231 ADF Lamp PCA (1 of 2)- - - - - - - - - - - - - - - - - - - - - 477 Figure 6-232 ADF Lamp PCA (2 of 2)- - - - - - - - - - - - - - - - - - - - - 478 Figure 6-233 ADF Lamp - - - - - - - - - - - - - - - - - - - - - - - - - - - 479 Figure 6-234 Sensor Unit Assembly (1 of 3)- - - - - - - - - - - - - - - - - - 480 Figure 6-235 Sensor Unit Assembly (2 of 3)- - - - - - - - - - - - - - - - - - 481 Figure 6-236 Sensor Unit Assembly (3 of 3)- - - - - - - - - - - - - - - - - - 482 Figure 6-237 ADF Motor Unit - - - - - - - - - - - - - - - - - - - - - - - - - 483 Figure 6-238 ADF Belt - - - - - - - - - - - - - - - - - - - - - - - - - - - - 484 Figure 6-239 LED Assembly PCA- - - - - - - - - - - - - - - - - - - - - - - 486 Figure 6-240 ADF Unit (shown without Optical Unit)- - - - - - - - - - - - - - 487 Figure 6-241 Front Panel Frame Ground Spring- - - - - - - - - - - - - - - - 488 Figure 6-242 Output Tray Brackets - - - - - - - - - - - - - - - - - - - - - - 489 Figure 6-243 Glass Plate Assembly- - - - - - - - - - - - - - - - - - - - - - 490 Figure 6-244 Idle Roller Coil Spring- - - - - - - - - - - - - - - - - - - - - - 491 Figure 6-245 Home Position Sensor (1 of 2) - - - - - - - - - - - - - - - - - 492 Figure 6-246 Home Position Sensor (2 of 2) - - - - - - - - - - - - - - - - - 493 Figure 6-247 Dust Cover - - - - - - - - - - - - - - - - - - - - - - - - - - - 494 Figure 6-248 Lamp (1 of 2) - - - - - - - - - - - - - - - - - - - - - - - - - - 495 Figure 6-249 Lamp (2 of 2) - - - - - - - - - - - - - - - - - - - - - - - - - - 496 Figure 6-250 Carrier Unit (1 of 2) - - - - - - - - - - - - - - - - - - - - - - - 497 Figure 6-251 Carrier Unit (2 of 2) - - - - - - - - - - - - - - - - - - - - - - - 498 Figure 6-252 Carrier Belt - - - - - - - - - - - - - - - - - - - - - - - - - - - 499 Figure 6-253 Unplugging the Ribbon Cable - - - - - - - - - - - - - - - - - - 500 Figure 6-254 Felt Pad - - - - - - - - - - - - - - - - - - - - - - - - - - - - 501 Figure 6-255 Feet - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 502 Figure 6-256 Frame Ground Spring- - - - - - - - - - - - - - - - - - - - - - 503 Figure 6-257 Front Lamp PCA - - - - - - - - - - - - - - - - - - - - - - - - 504 Figure 6-258 Junction PCA Cover - - - - - - - - - - - - - - - - - - - - - - 505

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Figure 6-259 Junction PCA - - - - - - - - - - - - - - - - - - - - - - - - - - 506 Figure 6-260 Front Panel Ribbon Cable- - - - - - - - - - - - - - - - - - - - 507 Figure 6-261 Unplugging the Ribbon Cable - - - - - - - - - - - - - - - - - - 508 Figure 6-262 Carrier Belt and Motor (1 of 2)- - - - - - - - - - - - - - - - - - 509 Figure 6-263 Carrier Belt and Motor (2 of 2)- - - - - - - - - - - - - - - - - - 510 Figure 7-1 Troubleshooting Process - - - - - - - - - - - - - - - - - - - - 515 Figure 7-2 Mopier System Troubleshooting Process - - - - - - - - - - - - 517 Figure 7-3 Mopier and Paper-Handling Troubleshooting Process (1 of 2) - - 518 Figure 7-4 Mopier and Paper-Handling Troubleshooting Process (2 of 2) - - 519 Figure 7-5 Copy Module Troubleshooting Process (1 of 2) - - - - - - - - - 520 Figure 7-6 Copy Module Troubleshooting Process (2 of 2) - - - - - - - - - 521 Figure 7-7 Communications Link (C-link) Cables, Supported

Daisy Chain Connections - - - - - - - - - - - - - - - - - - - - 523 Figure 7-8 Sample JetDirect Configuration Page - - - - - - - - - - - - - - 526 Figure 7-9 Fan Location and Airflow - - - - - - - - - - - - - - - - - - - - 536 Figure 7-10 Engine Test Button - - - - - - - - - - - - - - - - - - - - - - - 537 Figure 7-11 Sample Event Log - - - - - - - - - - - - - - - - - - - - - - - 539 Figure 7-12 Error Format for Paper Handling - - - - - - - - - - - - - - - - 543 Figure 7-13 Paper Path Jam Locations - - - - - - - - - - - - - - - - - - - 583 Figure 7-14 Paper Path Test Source and Output Selection- - - - - - - - - - 585 Figure 7-15 Sample Menu Map - - - - - - - - - - - - - - - - - - - - - - - 588 Figure 7-16 Sample Mopier Configuration Page (1 of 2) - - - - - - - - - - - 590 Figure 7-17 Sample Copy Module Configuration Page - - - - - - - - - - - - 591 Figure 7-18 Sample File Directory Page - - - - - - - - - - - - - - - - - - - 592 Figure 7-19 Sample Usage Page - - - - - - - - - - - - - - - - - - - - - - 594 Figure 7-20 Repetitive Defect Ruler - - - - - - - - - - - - - - - - - - - - - 613 Figure 7-21 High Voltage Power Supply Contacts - - - - - - - - - - - - - - 616 Figure 7-22 8-bin Mailbox LEDs Description - - - - - - - - - - - - - - - - - 630 Figure 7-23 8-bin Mailbox Power Supply Test Mode Switch - - - - - - - - - 631 Figure 7-24 Printer Sensors and Switches - - - - - - - - - - - - - - - - - - 639 Figure 7-25 Printer Motor, Clutches, and Solenoids - - - - - - - - - - - - - 640 Figure 7-26 DC Controller Inputs and Outputs (1 of 5) - - - - - - - - - - - - 641 Figure 7-27 DC Controller Inputs and Outputs (2 of 5) - - - - - - - - - - - - 642 Figure 7-28 DC Controller Inputs and Outputs (3 of 5) - - - - - - - - - - - - 643 Figure 7-29 DC Controller Inputs and Outputs (4 of 5) - - - - - - - - - - - - 644 Figure 7-30 DC Controller Inputs and Outputs (5 of 5) - - - - - - - - - - - - 645 Figure 7-31 Mailbox with Stapler Wiring Diagram - - - - - - - - - - - - - - 646 Figure 7-32 2000-sheet Input Tray Controller PCA Inputs - - - - - - - - - - 647 Figure 7-33 2000-sheet Input Tray Controller PCA Outputs - - - - - - - - - 648 Figure 7-34 2000-sheet Input Tray Main Wiring Diagram- - - - - - - - - - - 649 Figure 7-35 8-bin Mailbox Main Wiring Diagram - - - - - - - - - - - - - - - 650 Figure 7-36 Copy Processor LEDs - - - - - - - - - - - - - - - - - - - - - 664 Figure 7-37 Locations of ADF Sensors - - - - - - - - - - - - - - - - - - - 667 Figure 8-1 HP Mopier 320 Paper-Handling Components - - - - - - - - - - 676 Figure 8-2 Printer Covers and Doors - - - - - - - - - - - - - - - - - - - - 680 Figure 8-3 Printer Internal Components (1 of 4)- - - - - - - - - - - - - - - 682 Figure 8-4 Printer Internal Components (2 of 4)- - - - - - - - - - - - - - - 684

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Figure 8-5 Printer Internal Components (3 of 4)- - - - - - - - - - - - - - - 686 Figure 8-6 Printer Internal Components (4 of 4)- - - - - - - - - - - - - - - 688 Figure 8-7 Detail of Assemblies - - - - - - - - - - - - - - - - - - - - - - 690 Figure 8-8 PCB Assembly Location Diagram - - - - - - - - - - - - - - - - 692 Figure 8-9 Face-up Solenoid Assembly- - - - - - - - - - - - - - - - - - - 693 Figure 8-10 2000-sheet Input Tray Components (1 of 2) - - - - - - - - - - - 694 Figure 8-11 2000-sheet Input Tray Components (2 of 2) - - - - - - - - - - - 696 Figure 8-12 2 x 500-sheet Input Tray Internal Components- - - - - - - - - - 698 Figure 8-13 7-bin Tabletop Mailbox Internal Components - - - - - - - - - - 702 Figure 8-14 8-bin Mailbox Components (1 of 3) - - - - - - - - - - - - - - - 706 Figure 8-15 8-bin Mailbox Components (2 of 3) - - - - - - - - - - - - - - - 708 Figure 8-16 8-bin Mailbox Components (3 of 3) - - - - - - - - - - - - - - - 710 Figure 8-17 Stapler Internal Components - - - - - - - - - - - - - - - - - - 712 Figure 8-18 Assembly Location Diagram- - - - - - - - - - - - - - - - - - - 735 Figure 8-19 Covers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 736 Figure 8-20 Flatbed - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 738 Figure 8-21 Glass Plate and PCA Assembly - - - - - - - - - - - - - - - - - 740 Figure 8-22 Carrier Unit - - - - - - - - - - - - - - - - - - - - - - - - - - - 742 Figure 8-23 ADF Unit - - - - - - - - - - - - - - - - - - - - - - - - - - - - 744 Figure 8-24 Optical Unit- - - - - - - - - - - - - - - - - - - - - - - - - - - 746 Figure 8-25 Document Cover Assembly - - - - - - - - - - - - - - - - - - - 747 Figure 8-26 Screws (1 of 4) - - - - - - - - - - - - - - - - - - - - - - - - - 748 Figure 8-27 Screws (2 of 4) - - - - - - - - - - - - - - - - - - - - - - - - - 748 Figure 8-28 Screws (3 of 4) - - - - - - - - - - - - - - - - - - - - - - - - - 749 Figure 8-29 Screws (4 of 4) - - - - - - - - - - - - - - - - - - - - - - - - - 749

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List of Tables

Table 1-1. Features of the Mopier Engine - - - - - - - - - - - - - - - - - - 2 Table 1-2. Paper Capacities and Sizes - - - - - - - - - - - - - - - - - - - 11 Table 1-4. Accessories and Options - - - - - - - - - - - - - - - - - - - - 24 Table 1-5. Minimum Memory Requirements - - - - - - - - - - - - - - - - 31 Table 1-6. Declaration of Conformity (HP Mopier 320) - - - - - - - - - - - 39 Table 1-7. Declaration of Conformity (HP Digital Copy 320)- - - - - - - - - 40 Table 2-1. Mopier and Toner Cartridge Environmental Conditions- - - - - - 50 Table 2-2. Dimensions of Mopier and Paper-handling Devices - - - - - - - 51 Table 2-3. Dimensions of Output Devices - - - - - - - - - - - - - - - - - 52 Table 2-4. Electrical Specifications - - - - - - - - - - - - - - - - - - - - - 53 Table 2-5. Acoustic Emissions - - - - - - - - - - - - - - - - - - - - - - - 54 Table 2-6. Specifications for Copy Module - - - - - - - - - - - - - - - - - 55 Table 3-1. Control Panel Keys - - - - - - - - - - - - - - - - - - - - - - - 58 Table 3-2. Indicator Lights - - - - - - - - - - - - - - - - - - - - - - - - - 59 Table 3-3. Factory Default Settings- - - - - - - - - - - - - - - - - - - - - 63 Table 3-4. Quick Copy Jobs Menu - - - - - - - - - - - - - - - - - - - - - 66 Table 3-5. Private/Stored Jobs Menu- - - - - - - - - - - - - - - - - - - - 66 Table 3-6. Information Menu - - - - - - - - - - - - - - - - - - - - - - - - 67 Table 3-7. Paper Handling Menu- - - - - - - - - - - - - - - - - - - - - - 68 Table 3-8. Print Quality Menu - - - - - - - - - - - - - - - - - - - - - - - 70 Table 3-9. Printing Menu- - - - - - - - - - - - - - - - - - - - - - - - - - 72 Table 3-10. Configuration Menu - - - - - - - - - - - - - - - - - - - - - - - 75 Table 3-11. I/O Menu - - - - - - - - - - - - - - - - - - - - - - - - - - - - 80 Table 3-12. EIO Menu - - - - - - - - - - - - - - - - - - - - - - - - - - - 82 Table 3-13. Resets Menu - - - - - - - - - - - - - - - - - - - - - - - - - - 84 Table 3-14. Service Mode Menu Items - - - - - - - - - - - - - - - - - - - 85 Table 3-15. Status Bar - - - - - - - - - - - - - - - - - - - - - - - - - - - 91 Table 3-16. Menu Tabs - - - - - - - - - - - - - - - - - - - - - - - - - - - 92 Table 3-17. Context-sensitive Help - - - - - - - - - - - - - - - - - - - - - 97 Table 3-18. Default Configurations - - - - - - - - - - - - - - - - - - - - - 97 Table 3-19. Functions of Buttons and LEDs - - - - - - - - - - - - - - - - - 98 Table 3-20. Start Button LED States- - - - - - - - - - - - - - - - - - - - - 99 Table 3-21. Default Settings- - - - - - - - - - - - - - - - - - - - - - - - - 100 Table 4-1. Cleaning the Printer- - - - - - - - - - - - - - - - - - - - - - - 114 Table 4-2. Cleaning the Document Cover, Document Holder, and

Flatbed Glass- - - - - - - - - - - - - - - - - - - - - - - - - - 121 Table 4-3. Cleaning the ADF- - - - - - - - - - - - - - - - - - - - - - - - 122 Table 5-1. Printer Sensors, Solenoids, Clutches, Motors, and Fans - - - - - 151 Table 5-2. Paper Size Switches - - - - - - - - - - - - - - - - - - - - - - 153 Table 5-3. 2000-sheet Input Tray Sensors, Switches, Clutches and Motors - 156 Table 5-4. 2000-sheet Input Tray Paper Quantity Switches - - - - - - - - - 158

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Table 5-5. 2000-sheet Input Tray Paper Size Switches - - - - - - - - - - - 158 Table 5-6. 2 x 500-sheet Input Tray Sensors, Switches, and Motors- - - - - 161 Table 5-7. 2 x 500-sheet Input Tray Switches- - - - - - - - - - - - - - - - 162 Table 5-8. 7-bin Tabletop Mailbox Sensors, Switches, and Motors - - - - - 165 Table 5-9. 8-bin Mailbox Sensors, Switches, Motors, and Controller PCA - - 171 Table 5-10. Stapler Motors, Sensors, and Switches - - - - - - - - - - - - - 177 Table 5-11. Printer Timing- - - - - - - - - - - - - - - - - - - - - - - - - - 182 Table 5-12. Parallel Cable Pin Assignments - - - - - - - - - - - - - - - - - 184 Table 6-1. Hardware Table- - - - - - - - - - - - - - - - - - - - - - - - - 212 Table 6-2. Hardware Table- - - - - - - - - - - - - - - - - - - - - - - - - 437 Table 7-1. Paper Curl - - - - - - - - - - - - - - - - - - - - - - - - - - - 533 Table 7-2. Power On Defects or Blank Display - - - - - - - - - - - - - - - 534 Table 7-3. Fans - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 536 Table 7-4. Engine Error Messages - - - - - - - - - - - - - - - - - - - - - 545 Table 7-5. 2000-sheet Input Tray Error Messages - - - - - - - - - - - - - 557 Table 7-6. 2 x 500-sheet Input Tray Error Messages - - - - - - - - - - - - 561 Table 7-7. Envelope Feeder Error Messages - - - - - - - - - - - - - - - - 564 Table 7-8. 7-bin Tabletop Mailbox Error Messages - - - - - - - - - - - - - 565 Table 7-9. 8-bin Mailbox Error Messages- - - - - - - - - - - - - - - - - - 570 Table 7-10. Stapler Error Messages - - - - - - - - - - - - - - - - - - - - - 576 Table 7-11. Duplexer Error Messages - - - - - - - - - - - - - - - - - - - - 579 Table 7-12. Paper Handling Controller Error Messages - - - - - - - - - - - 580 Table 7-13. General Paper Path Troubleshooting Questions - - - - - - - - - 581 Table 7-14. Key to Figure 7-15 - - - - - - - - - - - - - - - - - - - - - - - 588 Table 7-15. Printer Devices Troubleshooting- - - - - - - - - - - - - - - - - 596 Table 7-16. Image Quality- - - - - - - - - - - - - - - - - - - - - - - - - - 597 Table 7-17. Blank (White) Page - - - - - - - - - - - - - - - - - - - - - - - 599 Table 7-18. Black Pages - - - - - - - - - - - - - - - - - - - - - - - - - - 599 Table 7-19. Fading Print - - - - - - - - - - - - - - - - - - - - - - - - - - 600 Table 7-20. Dropout- - - - - - - - - - - - - - - - - - - - - - - - - - - - - 602 Table 7-21. Black Lines (parallel or perpendicular to path) - - - - - - - - - - 602 Table 7-22. Toner Smear - - - - - - - - - - - - - - - - - - - - - - - - - - 603 Table 7-23. Background Scatter- - - - - - - - - - - - - - - - - - - - - - - 604 Table 7-24. Repetitive Defects - - - - - - - - - - - - - - - - - - - - - - - 605 Table 7-25. Line at Edge of Paper- - - - - - - - - - - - - - - - - - - - - - 606 Table 7-26. Misshapen Characters, Voids - - - - - - - - - - - - - - - - - - 607 Table 7-27. Faulty Registration - - - - - - - - - - - - - - - - - - - - - - - 608 Table 7-28. Image Skew - - - - - - - - - - - - - - - - - - - - - - - - - - 608 Table 7-29. Bubble Print - - - - - - - - - - - - - - - - - - - - - - - - - - 609 Table 7-30. White Stripes Parallel to Path - - - - - - - - - - - - - - - - - - 610 Table 7-31. Partial Blank Page - - - - - - - - - - - - - - - - - - - - - - - 610 Table 7-32. Compressed Print- - - - - - - - - - - - - - - - - - - - - - - - 611 Table 7-33. Blank Portion in the Middle of the Page (Tray 4 Input only)- - - - 611 Table 7-34. DIP Switch Settings- - - - - - - - - - - - - - - - - - - - - - - 619 Table 7-35. 2000-sheet Input Tray LED Status Interpretation- - - - - - - - - 620 Table 7-36. DIP Switch Settings for troubleshooting test procedures - - - - - 622 Table 7-37. Patterns of LED flashing (2-second pause between each pattern) 624

xxx List of Tables C4229-90911

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Table 7-38. DIP switch settings for troubleshooting test - - - - - - - - - - - 625 Table 7-39. Patterns of Flashing LEDs - - - - - - - - - - - - - - - - - - - 627 Table 7-40. 8-bin Mailbox LED Status Interpretation - - - - - - - - - - - - - 633 Table 7-41. Power On Checks - - - - - - - - - - - - - - - - - - - - - - - 652 Table 7-42. Display and Communication Checks - - - - - - - - - - - - - - 653 Table 7-43. Boot Errors - - - - - - - - - - - - - - - - - - - - - - - - - - - 655 Table 7-44. Equipment Errors - - - - - - - - - - - - - - - - - - - - - - - - 656 Table 7-45. Temporary Errors - - - - - - - - - - - - - - - - - - - - - - - - 658 Table 7-46. Error Conditions - - - - - - - - - - - - - - - - - - - - - - - - 661 Table 7-47. Copy Processor LED Test Results - - - - - - - - - - - - - - - 665 Table 7-48. Icon Conditions - - - - - - - - - - - - - - - - - - - - - - - - - 666 Table 7-49. Other Tests- - - - - - - - - - - - - - - - - - - - - - - - - - - 669 Table 8-1. Printer and Paper-Handling Components - - - - - - - - - - - - 677 Table 8-2. Printer Covers and Doors - - - - - - - - - - - - - - - - - - - - 681 Table 8-3. Printer Internal Components (1 of 4)- - - - - - - - - - - - - - 683 Table 8-4. Printer Internal Components (2 of 4)- - - - - - - - - - - - - - - 685 Table 8-5. Printer internal Components (3 of 4)- - - - - - - - - - - - - - - 687 Table 8-6. Printer Internal Components (4 of 4)- - - - - - - - - - - - - - - 689 Table 8-7. Detail of Assemblies - - - - - - - - - - - - - - - - - - - - - - 691 Table 8-8. PCB Assembly Locations - - - - - - - - - - - - - - - - - - - - 692 Table 8-9. Face-up Solenoid Assembly- - - - - - - - - - - - - - - - - - - 693 Table 8-10. 2000-sheet Input Tray Components (1 of 2) - - - - - - - - - - - 695 Table 8-11. 2000-sheet Input Tray Components (2 of 2) - - - - - - - - - - - 697 Table 8-12. 2 x 500-sheet Input Tray Internal Components- - - - - - - - - - 699 Table 8-13. 7-bin Tabletop Mailbox Internal Components - - - - - - - - - - 703 Table 8-14. 8-bin Mailbox Components (1 of 3) - - - - - - - - - - - - - - - 707 Table 8-15. 8-bin Mailbox Components (2 of 3) - - - - - - - - - - - - - - - 709 Table 8-16. 8-bin Mailbox Components (3 of 3) - - - - - - - - - - - - - - - 711 Table 8-17. Stapler Internal Components - - - - - - - - - - - - - - - - - - 713 Table 8-18. Alphabetical Parts List - - - - - - - - - - - - - - - - - - - - - 714 Table 8-19. Numerical Parts List - - - - - - - - - - - - - - - - - - - - - - 724 Table 8-20. Covers - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 737 Table 8-21. Flatbed - - - - - - - - - - - - - - - - - - - - - - - - - - - - - 738 Table 8-22. Glass Plate and PCA Assembly - - - - - - - - - - - - - - - - - 740 Table 8-23. Carrier Unit - - - - - - - - - - - - - - - - - - - - - - - - - - - 743 Table 8-24. ADF Unit - - - - - - - - - - - - - - - - - - - - - - - - - - - - 744 Table 8-25. Optical Unit - - - - - - - - - - - - - - - - - - - - - - - - - - - 746 Table 8-26. Document Cover Assembly - - - - - - - - - - - - - - - - - - - 747 Table 8-27. Screws (1 of 4) - - - - - - - - - - - - - - - - - - - - - - - - - 748 Table 8-28. Screws (2 of 4) - - - - - - - - - - - - - - - - - - - - - - - - - 748 Table 8-29. Screws (3 of 4) - - - - - - - - - - - - - - - - - - - - - - - - - 749 Table 8-30. Screws (4 of 4) - - - - - - - - - - - - - - - - - - - - - - - - - 749 Table 8-31. Alphabetical Parts List - - - - - - - - - - - - - - - - - - - - - 750 Table 8-32. Numerical Parts List - - - - - - - - - - - - - - - - - - - - - - 754

C4229-90911 xxxi

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xxxii List of Tables C4229-90911

Page 35

Product Information

Chapter Contents

Features of the HP Digital Copy 320 - - - - - - - - - - - - 2 Product Overview - - - - - - - - - - - - - - - - - - - - - 5 Paper Capacities and Sizes - - - - - - - - - - - - - - - -11 Mopier Media Selection Guidelines- - - - - - - - - - - - -13 Copy Module Media Selection Guidelines- - - - - - - - - -17 Identification - - - - - - - - - - - - - - - - - - - - - - - -22 Paper-handling Devices, Accessories, and Options - - - - -23 Technical Assistance- - - - - - - - - - - - - - - - - - - -32 Regulatory Information- - - - - - - - - - - - - - - - - - -34

C4229-90911 Chapter Contents 1

Page 36

Features of the HP Digital Copy 320

Figure 1-1 Copy System

Features of the Mopier

Table 1-1. Features of the Mopier Engine

Feature Description

Print Speed 32 ppm letter or A4

17 ppm ledger (11 x 17) 18 ppm A3 20 ppm legal

20.5 ppm B4

Duplex Speed 12 ppm letter or A4

8.4 ppm ledger (11 x 17) or A3

9.0 ppm legal or B4

2 Chapter 1 Product Information C4229-90911

Page 37

Table 1-1. Features of the Mopier Engine (continued)

Feature Description

Text and Graphics Resolution 600 dpi with FastRes

FastRes 1200 provides 1200 dpi quality at full speed plus Resolution Enhancement technology (REt)

Standard Printer Languages: Enhanced PCL 6

PCL 5e for compatibility PostScript

Duty Cycle (Monthly Usage) Up to 150,000 images

Internal Typefaces 45 PCL, 35 PostScript

Cartridge Slots None

Power Control PowerSave Mode

Control Panel 6 Keys, 3 LEDs, LCD Display

(2-line, 16 characters per line)

™

Level 2 emulation

EconoMode

Yes

(draft quality)

Memory:

48 MB

Standard Interfaces IEEE 1284 ECP

Parallel A to C connector JetDirect EIO

Duplexer Standard

Hard Disk Standard

C4229-90911 Features of the HP Digital Copy 320 3

Page 38

1. Printer memory is optimized with Memory Enhancement technology (MEt). Printer has 16 MB RAM on board. DIMMs available for use include 4, 8, 16, and 64 MB modules. See Chapter 8 for option product numbers. SDRAM available includes 4, 8, 16, and 64 MB modules. EDO RAM available includes 4, 8, and 16 MB modules. 32 MB SD RAM modules are compatible, but not available from HP. A maximum of 192 MB RAM can be configured.

2. 16 MB on-board RAM, and one 32 MB DIMM.

Features of the Copy Module

●

Straight-through paper path

●

Automatic Document Feeder (ADF) - load original facedown

●

One pass duplex scanning/2 complete optical systems

●

32 images per minute letter/A4 and 16 images per minute 11x17/ A3

●

Touch screen LED panel with keypad

●

Copy module’s 400 x 300 and 400 x 600 8-bit grayscale is converted to the Mopier’s 600 x 600 dithered black and white (FastRes is sideband, 2-bit grayscale)

●

Auto/Photo/Text modes

●

IEEE 1394 high speed serial connection (Copy Processor Board to Copy Connect EIO)

●

Job Interrupt (at mopy boundaries)

●

N-up layout (printing multiple pages per sheet)

●

Auto-configure to Mopier settings

●

Copy books

●

Custom stapling

●

Power Save

●

Copy module firmware is stored on the Mopier’s hard disk for easy upgrades

●

Copy module can be placed on an optional copy stand (preferred configuration) or tabletop

4 Chapter 1 Product Information C4229-90911

Page 39

Product Overview

External View of Mopier

Figure 1-2 Mopier - Front and Right Side View with Tray 1 Open

1 Left Output Bin 2 Control Panel 3 Standard Output Bin 4 Adjustable Paper Stop 5 Top Cover 6 Envelope Feeder (optional) 7 Tray 1 (multipurpose) 8 Tray 1 Extensions

C4229-90911 Product Overview 5

Page 40

9 Tray 1 Paper Width Guides 10 Front Door 11 Tray 2 12 2000-sheet Input Tray (Tray 4)

(not shown) 2 x 500-sheet Input Tray (Trays 4 & 5)

13 Tray 3 14 5-bin Mailbox with Stapler 15 On/Off Switch 16 Duplexer (internal) 17 Stapler

6 Chapter 1 Product Information C4229-90911

Page 41

Formatter Assemblies

Figure 1-3 Rear and Left Side View

1 Formatter Pan Assembly 2 Parallel IEEE 1284 Interface Port 3 EIO Slot 3 Location 4 EIO Slot 2 Location [Hard Disk Location] 5 External Paper Handling Controller Port (behind EIO Slot 2/Hard

Disk Accessory Location)

6 EIO Slot 1 Location 7 Firmware DIMM 8 DIMM Slots (3) 9 AC Power Connector 10 Model and Serial Number Label

C4229-90911 Product Overview 7

Page 42

External View of HP Digital Copy 320

Automatic document Automatic document feeder output bin

Extension

ADF lever

Graphical display panel

Figure 1-4 Front view of HP Digital Copy 320

feeder (ADF)

Paper loaded LED

Front panel

Paper guides

Automatic document feeder input tray

Extension

Power switch (back right)

Document cover and holding pad

Flatbed

Power switch

Power inlet

Power supply and main board tray handle

Interface connector

Figure 1-5 Rear view of HP Digital Copy 320

8 Chapter 1 Product Information C4229-90911

Copy processor board

Page 43

Configurations

Optional Output Devices (A):

5-bin Mailbox with Stapler or 8-bin Mailbox or 7-bin Tabletop Mailbox on Stand or 3000-sheet Stapler/ Stacker (when available)

Figure 1-6 Preferred Configuration

HP Digital Copy 320

Optional HP Digital Copy 320 Stand

HP Mopier

Optional Input Devices (B):

2000-sheet Input Tray or 2 x 500-sheet Input Tray

Note The HP Mopier 320 comes with the HP Digital Copy 320 in Europe. All

other components are optional.

C4229-90911 Product Overview 9

Page 44

Optional Output Devices (C):

5-bin Mailbox with Stapler or 8-bin Mailbox or 7-bin Tabletop Mailbox on Stand or 3000-sheet Stapler/ Stacker (when available)

Figure 1-7 Tabletop Configuration

Optional Input Devices (D):

2000-sheet Input Tray or 2 x 500-sheet Input Tray or Printer Stand

HP Mopier

HP Digital Copy 320

Table

Note The preferred configuration is the HP Digital Copy 320 and the

HP Mopier on the HP Digital Copy 320 Stand with an optional A and B device.

The Printer Stand cannot be used with the HP Digital Copy 320 Stand.

10 Chapter 1 Product Information C4229-90911

Page 45

Paper Capacities and Sizes

Mopier and Paper-handling Devices

Table 1-2. Paper Capacities and Sizes

Tray or Bin Capacity Paper Weight

Tray 1 (multipurpose)

Tray 2 up to 500

Tray 3 up to 500

Face-down (Output bin)

up to 100 sheets

sheets

sheets up to 500

sheets

●

Paper sizes: Letter, ISO A4, Executive, A5, Legal, 11 x 17, ISO A3, JIS B5, JIS B4, JPostD

●

Custom sizes: Minimum: 3.67 x 7.5 in. (93 x 191 mm) Maximum: 11.7 x 17.7 in. (297 x 450 mm)

Note

: Duplex printing is available for paper sizes from 5 x 7.5 in. to 11 x 17 in. (127 x 191 mm to 297 x 420 mm).

●

Other media types: transparencies, envelopes, and labels

Note

: Envelopes, transparencies, and labels are supported only from Tray 1.

Paper sizes: Letter, ISO A4, Legal, JIS B4

Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17

Paper sizes: Letter, ISO A4, A5, Executive, Legal, 11 x 17, ISO A3, JIS B5, JIS B4

16 to 53 lb Bond (60 to 199 g/m

Two-sided: 16 to 28 lb Bond

(60 to 105 g/m

16 to 28 lb (60 to 105 g/m

)

Face-up (Output bin)

Optional 2000-sheet Input Tray (Tray 4)

Optional Tray 4 (2 x 500-sheet Input Tray)

up to 100 sheets

up to 2,000 sheets

up to 500 sheets

Paper sizes: Letter, ISO A4, A5, Executive, Legal, 11 x 17, ISO A3, JIS B5, JIS B4

Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17

Paper sizes: Letter, ISO A4, Legal, JIS B4

16 to 28 lb (60 to 105 g/m

)

C4229-90911 Paper Capacities and Sizes 11

Page 46

Table 1-2. Paper Capacities and Sizes (continued)

Tray or Bin Capacity Paper Weight

Optional Tray 5 (2 x 500-sheet

up to 500 sheets

Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17

Input Tray) 5-bin Mailbox

with Stapler and 8-bin Mailbox

up to 250 sheets per bin

Paper sizes: Letter, ISO A4, Legal, JIS B4, ISO A3, 11 x 17, envelopes, transparencies, and labels

Note

: Envelopes, transparencies, and labels are only supported in the Face-up (left) output bin. The staple bin only supports A4 and Letter paper sizes.

7-bin Tabletop Mailbox

up to 120 sheets per bin

Paper sizes: Letter, ISO A4, Legal

Note

: B5, JIS B4, 11 x 17, ISO A3, envelopes, transparencies, and labels are only supported in the Face-up Bin.

Envelope Fe eder up to 100

envelopes

Envelope sizes: Commercial #28, C5, DL, Monarch, ISO B5, JPostD

Duplexer Paper sizes: Letter, Legal,

11 x 17, A3, A4, B4

16 to 28 lb (60 to 105 g/m

16 to 24 lb (60 to 90 g/m

16 to 28 lb (60 to 105 g/m

)

12 Chapter 1 Product Information C4229-90911

Page 47

Mopier Media Selection Guidelines

Note More detailed specifications are in the

the

HP LaserJet Printer Family Paper Specification Guide

Documentation

in “Accessories and Options” on page 24.

Paper

To achieve the best possible print quality and av oid paper jams, f ollow these guidelines for selecting paper:

●

Use only copier grade paper that meets all specifications in the paper specification guide. Avoid paper with embossed lettering, perforations, or texture that is too smooth or too rough.

●

Colored paper should be of the same high quality as white photocopy paper. The pigments must withstand the fusing temperature of 392° F (200° C) for 0.1 second without deterioration. Do not use paper with a colored coating that was added after the paper was produced.

●

Pre-printed forms must be printed with non-flammable, heatresistant inks that do not melt, vaporize, or release hazardous emissions when subjected to the fusing temperature of 392° F (200° C) for 0.1 second.

●

A small sample of a new print media should be tested before purchasing large quantities.

HP Mopier 320 User Guide

. See

and

Envelopes

CAUTION To prevent severe damage to the printer, do not use envelopes that

have windows, clasps, snaps, or any non-paper materials.

Print Envelopes to the Face-up Bin ONLY.

Envelopes can be printed from Tray 1 and from the optional Env elope Feeder. Choose envelopes that are well-constructed. They should lie flat and be sharply creased. They should not be wrinkled, nicked, or otherwise damaged. Envelope adhesive must be compatible with the heat and pressure of the fusing process.

C4229-90911 Mopier Media Selection Guidelines 13

Page 48

Adhesive Labels

Use the following guidelines when selecting labels:

CAUTION Tray 1 is required for printing adhesive labels.

Print labels to the Face-up Bin only. This printer does not support use of labels with any exposed spaces. Do not attempt to print on label sheets after any of the labels have been

removed from the sheet. Damage to the printer may result.

●

Labels must be arranged on the carrier sheet so that there are no exposed spaces on the sheet. Using label stock with spaces between rows or columns of labels can often result in labels peeling off during printing, causing serious jamming and possible damage to the printer.

●

The top sheet (printing surface) must be of copier quality and provide good toner adhesion.

●

The carrier sheet (backing sheet) must be compatible with the temperature and pressure of the fusing process, and must be coated for easy release of the top sheet.

●

The adhesive must be stable at the 392° F (200° C) temperature encountered for 0.1 second in the fusing process, and must not produce emissions that exceed exposure le vels or threshold limits established by OSHA and other saf ety agencies. Adhesives must not come into direct contact with any part of the printer.

A wide selection of suitable labels may be ordered through HewlettPackard. Available sizes are listed in the

Paper Specification Guide

HP LaserJet Printer Family

14 Chapter 1 Product Information C4229-90911

Page 49

Transparencies

CAUTION Tray 1 is required for printing transparencies.

Print transparencies to the Face-up Bin only.

Transparencies used in HP LaserJet printers must be able to withstand the 392° F (200° C) temperature encountered in the printer's fusing process for 0.1 second. Suitable transparency film is available through Hewlett-Packard. See the

Family Paper Specification Guide

for details.

Storing Print Media

Follow these guidelines when stacking and storing print media:

●

Store paper in its wrapper until ready to use.

●

Re-wrap partially used packages of media before storing.

●

Stack each carton upright and squarely on top of the other.

●

Store envelopes in a protective box to avoid damaging the edges of the envelopes.

●

Keep stored media away from temperature and humidity extremes.

●

DO NOT store cartons or reams directly on the floor where they will absorb a higher moisture content. Instead, place cartons on a pallet or on shelves.

●

DO NOT store individual reams in a manner that causes them to curl or warp along the edges.

●

DO NOT stack more than six cartons on top of each other.

●

DO NOT place anything on top of media, regardless of whether the paper is packaged or unpackaged.

●

DO NOT store printed documents in vinyl folders (which may contain plasticizers) or expose the documents to petroleumbased solvents.

HP LaserJet Printer

Shipping Print Media

When shipping print media through different environments, plastic wrap all cartons on the shipping pallet. When shipping media across bodies of water, wrap individual cartons as well. Packaging must protect the media from physical damage.

C4229-90911 Mopier Media Selection Guidelines 15

Page 50

Paper Weight Equivalence Table

Use this table to determine approximate equivalent points in weight specifications other than U.S. bond w eight. For e xample, to determine the equivalent of 20 lb U.S. bond weight paper in U.S. cover weight, locate the bond weight (in row 3, second column) and scan across the row to the cover w eight (in the fourth column). The equivalent is 28 lb.

Shaded areas indicate a standard weight for that grade.

Table 1-3. Paper Weight Equivalence

U.S.

Post Card1 thick-

ness

(mm)

U.S.

Bond

Weight

(lb)

U.S.

Text/

Book

Weight

(lb)

U.S.

Cover

Weight

(lb)

U.S. Bristol Weight

(lb)

U.S.

Index

Weight

(lb)

U.S. Tag

Weight

(lb)

Europe

Metric

Weight

(g/m2)

Japan Metric

Weight

(g/m2)

1 16 41 22 27 33 37 60 60 2 17432429353964 3 4 215430364449

20 50 28 34 42 46 75 75

80 80 5 22563138465181 6 7 276837455561 8 9

24 60 33 41 50 55 90 90

100 100 28 70 39 49 58 65 105 105 32 80 44 55 67 74 120 120

10 34 86 47 58 71 79 128 11 12

.18 39 100 55 67 82 91 148 148

36 90 50 62 75 83 135 135

13 .19 42 107 58 72 87 97 157

128

157 14 15 .23 47 119 16 53 134 74 90

.20 43 110 60 74 90 100 163 163

65 80 97 108 176 176

110 122 199 199

1. U.S. Post Card measurements are approximate. Use for reference only.

16 Chapter 1 Product Information C4229-90911

Page 51

Copy Module Media Selection Guidelines

Paper Specifications

This section explains specifications of paper that can be used for the ADF unit. Any type of paper can be used on the flatbed.

Paper Size

Figure 1-8 shows the acceptable paper sizes.

letter/A4

Paper feeding direction

Figure 1-8 Paper size specification

12 in. (297 mm) 17 in. (432 mm)

C4229-90911 Copy Module Media Selection Guidelines 17

11x17/A3

Maximum Minimum

ABAB

8 in. (210 mm) 6 in. (148 mm)

6 in. (148) 8 in. (210 mm)

Page 52

HP Digital Copy 320 Supported Sizes

●

Ledger - 11 x 17 in. (279 x 432 mm)

●

Executive - 7.3 x 10.5 in. (191 x 267 mm)

●

Letter - 8.5 x 11 in. (216 x 279 mm)

●

Legal - 8.5 x 14 in. (216 x 356 mm)

●

A3 - 11.7 x 16.5 in. (297 x 419 mm)

●

A4 - 8.3 x 11.7 in. (210 x 297 mm)

●

A5 - 5.8 x 8.2 in. (148 x 210 mm)

●

B4 (JIS) - 10.1 x 14.3 in. (257 x 364 mm)

●

B5 (JIS) - 7 x 9.9 in. (176 x 250 mm)

Paper Conditions

Ream Weight

Plain paper: 16 to 34 lb (52 to 127 g/m2)

Recycled paper: 17 to 24 lb (64 to 90 g/m Bond paper: 16 to 28 lb (64 to 104 g/m

)

Note The ADF holds up to 50 sheets of 24 lb. paper. Capacity will be less

for thick er paper. F or example , 24 lb HP LaserJet Paper has a capacity of 43, and 28 lb Xerox 4024 paper has a capacity of 32.

Document Quality

Do Not Load the following into the ADF:

●

Carbonless paper or forms

●

Paper with clips or staples

●

Paper with wet ink or correction fluid

●

Labels

18 Chapter 1 Product Information C4229-90911

Page 53

Precautions

The following documents might be hard to feed through the ADF. If the document slips in the ADF (Jam Error) or a double-feed occurs often, use the HP Digital Copy 320’s flatbed.

●

Paper of unequal thickness, such as envelopes

●

Paper with folds, tears, large wrinkles, or curl

●

Paper with clips or staples

●

Paper with wet ink

●

Mixed paper sizes

●

Color copied paper

●

Tracing paper

●

Coated paper

●

Carbon paper

●

Paper smaller than 6 x 4 in. (148 x 105 mm) or larger than A3 or 11 x 17 in.

●

Other than paper

•cloth

• metal foil

• transparency film

●

Photographic paper

●

Paper with notches on the side

●

Paper that is not rectangular

●

Thin paper

CAUTION Use the flatbed for delicate paper or paper that does not meet

specifications for the ADF. Carbonless papers have the chemical composition which damages

the Separation Pad and Pick Roller. Therefore, note the following remarks.

●

Cleaning: If mispicks occur frequently, clean the Separation Pad and Pick Roller more often. See “Cleaning the ADF” on page 122.

●

Replacement of parts: The Separation Pad and the Pick Roller should be replaced more often. See page 126.

Note Paper should be stacked in the chute as shown in figure 1-9.

C4229-90911 Copy Module Media Selection Guidelines 19

Page 54

Less than .1 in. (3 mm)

More than 1 in. (30 mm)

More than

Less than .2 in. 5 mm

1 in. (30 mm)

Feed direction

Figure 1-9 Paper orientation

Read surface

Top of the paper

Read surface

20 Chapter 1 Product Information C4229-90911

Page 55

Perforated Paper

Perforations in the areas shown in figure 1-10 may cause problems when the paper is fed through the ADF. If so, use the flatbed to read perforated paper.

Figure 1-10 Areas of the Paper that Should Not Be Perforated

C4229-90911 Copy Module Media Selection Guidelines 21

Page 56

Identification

Model and Serial Numbers

The model and serial numbers are listed on identification labels located on the rear of the Mopier. The model number is alphan umeric, such as C4229A.

The serial number contains information about the Country of Origin, the Revision Level, the Production Code, and production number of the Mopier.

The label also contains power rating and regulatory information as shown in figure 1-11.

Figure 1-11 Sample Model and Serial Number Label for the Mopier

Note The locations of the labels may change.

The identification labels for the copy module are located on the back cover, below the ADF.

The identification labels for the 2000-sheet Input Tray and 2 x 500-sheet Input Tray are located on the back panel, directly below the identification labels on the Mopier.

To locate the identification labels for the 8-bin Mailbox and 5-bin Mailbox with Stapler, detach the paper-handling device from the Mopier. The identification labels are located on the bottom right of the front side (side that attaches to Mopier).

To locate the identification labels for the 7-bin Tabletop Mailbox, detach the paper-handling device from the Mopier. The identification label is located on the bottom side of the back cover.

22 Chapter 1 Product Information C4229-90911

Page 57

Paper-handling Devices, Accessories, and Options

The accessories and optional equipment for the Mopier are shown in figure 1-12 and described in table 1-4. The duplexer is standard. All the paper-handling devices in figure 1-12 and in table 1-4 are optional.

Figure 1-12 Paper Handling Devices

1 Envelope Feeder 2 Duplexer (standard, internal) 3 2000-sheet Input Tray (Tray 4)

(Not shown) 2 x 500-sheet Input Tray (Trays 4 and 5)

4 8-bin Mailbox (provides mailbox, job separation, collating, and job

stacking)

5 5-bin Mailbox with Stapler (provides mailbox, job separation, job

stacking, collating and stapling)

Not shown:

●

7-bin Tabletop Mailbox Stand

●

7-bin Tabletop Mailbox

C4229-90911 Paper-handling Devices, Accessories, and Options 23

Page 58

Ordering Information

Use only accessories specifically designed for this printer. To order an accessory, contact an HP-authorized service or support provider.

Table 1-4. Accessories and Options

Item Description or Use Order Number

Paper Handling

2 x 500-sheet Input Tray Two 500-sheet Input Trays. C4236A

2000-sheet Input Tray 2000-sheet Input Tray. C4237A

Envelope Feeder Automatically feeds up to

100 envelopes.

Duplex Printing Accessory (duplexer standard on DN model)

7-bin Tabletop Mailbox Each of the 7 Face-down

8-bin Mailbox Each of the 8 output bins holds

5-bin Mailbox with Stapler

Allows automatic printing on both sides of paper.

output bins holds 120 sheets of paper. One Face-up Bin holds 100 sheets of paper. Designed for tabletop use.

250 sheets of paper.

Each of the 5 output bins holds 250 sheets of paper. Provides job separation by stapling jobs.

C4242A

C4782A

C4238A

C4240B

C4241A

24 Chapter 1 Product Information C4229-90911

Page 59

Table 1-4. Accessories and Options (continued)

Item Description or Use Order Number

Printer Stands Printer Stand Used in place of the

2000-sheet Input Tray or the 2 x 500-sheet Input Tray when an 8-bin Mailbox or a 5-bin Mailbox with Stapler is attached.

Stand for 7-bin Tabletop Mailbox

Allows 7-bin Tabletop Mailbox to be used when printer is mounted on 2 x 500-sheet Input Tray, 2000-sheet Input Tray, or printer stand.

C2975A

C4239A

C4229-90911 Paper-handling Devices, Accessories, and Options 25

Page 60

Table 1-4. Accessories and Options (continued)

Item Description or Use Order Number

Printing Supplies

HP Multipurpose Paper

(Other HP media is available where office products are sold.)

HP LaserJet Paper (Other HP media is

available where office products are sold.)

Toner Cartridge (20,000 images)

HP brand paper for a variety of uses (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701.

Premium HP brand paper for use with HP LaserJet printers (1 box of 10 reams, 500 sheets each). To order a sample, in the U.S. call 1-800-471-4701.

Replacement HP Microfine toner cartri dge.

HPM1120

HPJ1124

C4182X

26 Chapter 1 Product Information C4229-90911

Page 61

Table 1-4. Accessories and Options (continued)

Item Description or Use Order Number

Memory, Fonts, and Mass Storage

Dual In-line Memory Module (DIMM) (100-pin)

EDO DIMMs (100-pin)

SDRAM DIMMs (100-pin)

Flash DIMM (100-pin)

Font DIMM (100-pin)

Boosts the ability of the printer to handle large print jobs (maximum 192 MB with HP brand DIMMs).

4 MB 8 MB 16 MB

4 MB 8 MB 16 MB 32 MB 64 MB

Permanent storage for fonts and forms:

2 MB 4 MB

8 MB Asian ROM:

traditional Chinese simplified Chinese

C4135A C4136A C4137A

C4140A C4141A C4142A C4143A C3913A

C4286A C4287A

C4292A C4293A

Cable and Interface Accessories

Hard Disk Permanent storage for fonts

and forms (1.4 MB maximum storage for fonts). Enables Raster Image Processor (RIP) ONCE mopying of print jobs that are too large to RIP ONCE mopy in RAM.

Parallel Cables 3 Meter IEEE-1284 cable

10 Meter IEEE-1284 cable

Macintosh Network Cable Kit

For PhoneNET or LocalTalk connection.

C2985A

C2946A C2947A

92215N

C4229-90911 Paper-handling Devices, Accessories, and Options 27

Page 62

Table 1-4. Accessories and Options (continued)

Item Description or Use Order Number

Cable and Interface Accessories

Maintenance Accessory

Documentation

Enhanced I/O Cards HP JetDirect print server multi-

protocol EIO network cards:

Ethernet (RJ-45 only) Ethernet (RJ-45 and BNC)

and LocalTalk Token Ring (RJ-45 and DB-9) Fast Ethernet

10/100Base-TX (RJ-45

only)

Power Box For connecting an 8-bin

mailbox to the printer when the printer is on a printer stand. This item is included with the 2000-sheet Input Tray and the 2 x 500-sheet Input Tray.

Preventive Maintenance Kit

HP LaserJet Printer Family Paper Specification Guide

For 110V units For 220V units

A guide to using paper and other print media with HP LaserJet printers.

J3110A J3111A

J3112A

J3113A

C4789A

C3914A C3914-69001 C3915A C3915-69001

5040-9092

HP JetDirect Print Server Software Installation Guide

PCL 5/PJL Technical Reference Documentation

A guide to installing and using the JetDirect Print Server software with HP LaserJet printers. Contains information for multiple operating systems.

A guide to using printer commands with HP LaserJet printers.

5967-2244 (English)

5021-0377

Package

HP Mopier 320 User Guide

This is an online user guide provided on compact disc.

C4229-60101

28 Chapter 1 Product Information C4229-90911

Page 63

Table 1-4. Accessories and Options (continued)

Item Description or Use Order Number

Documentation

HP Mopier 320 Getting Started Guide

HP Digital Copy 320 Getting Started Guide

User Documentation Bundle

HP Mopier 320 Service Manual

An additional copy of the getting started guide.

An additional copy of the copy module getting started guide.

An additional copy of the getting started guide and the ready reference guide.

Service Manual. C4229-90911

C4229-90901

C4230-90901

C4214-99001 (English)

C4229-90911 Paper-handling Devices, Accessories, and Options 29

Page 64

Hard Disk

The Mopier comes with a hard disk to permanently store downloaded fonts and forms in the printer. Unlike the standard printer memory, permanently downloaded items remain on the hard disk even when the printer is powered off.

Fonts downloaded to the hard disk are available to all users of the printer.

HP LaserJet Resource Manager

The HP LaserJet Resource Manager allows you to control hard disk and flash memory features not found in the drivers. Use the HP LaserJet Resource Manager to initialize disk and flash memory and to download, delete and manage fonts to disk, across networks. It is also used to update firmware for the HP Digital Copy 320. HP LaserJet Resource Manager is not available for the Macintosh.

Macintosh users can use the HP LaserJet Utility, and Windows users can use the HP printer driver to download fonts. The printer hard disk can also be write-protected through software for additional security. See the online help associated with your HP software for more information.

For the Macintosh environment, see the online help in the HP LaserJet Utility Guide included with the HP LaserJet Utility software. For the Windows environment, see your HP Windows driver online help.

Determining Memory Requirements

The amount of memory you need depends on the types of documents you print. With the PCL printer language, the printer can print most text and graphics at 300 or 600 dpi without additional memory.

Add memory to your printer if you

●

Commonly print complex graphics.

●

Use many downloaded fonts.

●

Print complex documents.

●

Use advanced functions (such as I/O Buffering and Resource Saving).

You can remove the 32 MB DIMM and add up to 3 64 MB DIMMs for a total of 192 MB of usable memory.

30 Chapter 1 Product Information C4229-90911

Page 65

Table 1-5 presents the amount of memory required for the most common print jobs performed with the HP Mopier using 600-dpi printing.

Table 1-5. Minimum Memory Requirements

Print Job Paper Size PCL Minimum

Memory Requirements

PostScript Emulation Minimum Memory Requirements

single-sided printing Letter, A4, Legal 16 MB 16 MB

11 x 17 in, A3 16 MB 16 MB

two-sided printing Letter, A4 16 MB 16 MB

Legal 16 MB 16 MB 11 x 17 in, A3 24 MB 24 MB

C4229-90911 Paper-handling Devices, Accessories, and Options 31

Page 66

Technical Assistance

HP ASAP (Automated Support Access Program) provides free technical support information 24 hours a day, 7 days a week. The ASAP system includes HP FIRST, explained below. The ASAP service requires a touchtone phone.

HP FIRST (Fax Information Retrieval Support Technology)

HP FIRST (Fax Information Retrieval Support Technology) is a phone-in fax service providing technical information for HP LaserJet users as well as service personnel. Receiving a fax requires a type 3 facsimile machine or fax card. Service related information includes:

●

Service notes (HP Authorized dealers)

●

Application notes

●

Product Data Sheets

●

Material Safety Data Sheets (MSDS)

●

Typeface and accessory information

●

Printer support software information

●

Toner information

●

Driver request form and Software Matrix.

HP FIRST, U.S.

Call the HP ASAP system (1-800-333-1917) and follow the voice prompts to enter HP FIRST.

HP FIRST, Europe

Call HP FIRST at one of the following numbers:

●

U.K., 0800-96-02-71

●

Belgium (Dutch), 078-11-19-0

●

Switzerland (German), 155-1527

For English service outside the above countries, (31) 20-681-5792.

32 Chapter 1 Product Information C4229-90911

●

Netherlands, 06-02-22-420

●

Germany, 0130-810061

●

Austria, 0660-8128

Page 67

Internet

Anonymous FTP library service is available for around-the-clock access to drivers, software, and technical support information for HP peripheral and computer products. Please note that paths may change without notice. Access the Internet or FTP address and use the menus to locate the software or support of your choice.

URL for Access HP: http://www.hp.com URL for Software and Support: http://www.hp.com/go/cposupport FTP address: ftp.hp.com Login: anonymous Password: your Internet name (or user identification)

FTP Path for Drive Software: /pub/printers FTP Path for Network Software: /pub/networking

World Wide Web

Download printer driver software using www.hp.com/cposupport/ eschome.html.

HP Reseller Sales and Service Support Line (US Only)

The Hardware Technical Support Center (HTSC) is available for technical support to assist Hewlett-Packard authorized service technicians. The HTSC can be reached at 1-800-544-9976 between 7:00 A.M. and 6:00 P.M. Mountain Standard Time, Monday, Tuesday, Thursday, and Friday. On Wednesdays the office closes at 4:00 P.M.

Other Areas

Outside of North America and Europe, contact your local HP sales office for assistance in obtaining technical support.

C4229-90911 Technical Assistance 33

Page 68

Regulatory Information

FCC Regulations

The HP Digital Copy 320 has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC rules.

The Mopier 320 has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the instructions, it may cause harmful interference to radio communications. Howe ver, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

●

Reorient or relocate the receiving antenna.

●

Increase separation between equipment and receiver.

●

Connect equipment to an outlet on a circuit different from that to which the receiver is located.

●

Consult your dealer or an experienced radio/TV technician.

Note Any changes or modifications to the printer that are not expressly

approved by HP could void the user’s authority to operate this equipment.

Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

34 Chapter 1 Product Information C4229-90911

Page 69

Environmental Product Stewardship

Protecting the Environment

Hewlett-Packard Company is committed to providing quality products in an environmentally-sound manner . The Mopier has been designed to minimize impacts on the environment.

The Mopier design eliminates:

Ozone Production The Mopier uses charging rollers in the electrophotographic

process and therefore generates no appreciable ozone gas (0

CFC Usage Class I U.S. Clean Air Act stratospheric ozone-depleting

chemicals (chlorofluorocarbons [CFCs], for example) have been eliminated from the manufacturing of the Mopier and packaging.

The Mopier design reduces:

Energy Consumption Energy usage drops from 500/505 (110V/220V units) watts (W)

during printing to as little as 35/40 (110V/220V units) W while in low-power (Power Save) mode. This saves energy without affecting the high performance of the Mopier. This product qualifies for the ENERGY STAR Program (U.S. and Japan). ENERGY STAR is a voluntary program established to encourage the development of energy-efficient office products. The ENERGY STAR name is a registered service mark of the U.S. Environmental Protection Agency.

As an ENERGY STAR partner, Hewlett-Packard Company has determined that this product meets ENERGY STAR Guidelines for energy efficiency.

Toner Consumption EconoMode uses about 50% less toner.

Paper use The Mopier’s optional duplexing feature, which provides for two-

sided printing, reduces paper usage and the resulting demands on natural resources.

C4229-90911 Regulatory Information 35

Page 70

The design of the Mopier facilitates the recycling of:

Plastics Plastic parts have material identification markings, according to

international standards, which enhance the ability to identify plastics for proper disposition at the end of the Mopier’s life.

HP Toner Cartridges In many countries, this product’s toner cartridge/drum can be

returned to HP using the prepaid shipping label and instructions included inside each new HP Toner Cartridge box. If your country is not listed in the recycling guide, call your local HP Sales and Service Office for further instructions.

HP Cartridge Recycling Program information:

Since 1990, the HP LaserJet Toner Cartridge Recycling Program has collected more than twelve million cartridges that otherwise may have been discarded into landfills. Once a cartridge is returned, it is disassembled and reusable components are cleaned and inspected for quality conformance. After passing strict inspection procedures, materials such as nuts, screws, and clips are reclaimed and used to produce new cartridges. Remaining materials are melted down and used as raw materials for a variety of other products. Over 95 percent (%) of the weight of returned materials is recycled. For more information in the U.S., call (1) (800) 340-2445 or contact the HP LaserJet Supplies Website at http://ljsupplies.com/planetpartners. Non-US customers can call the local HP Sales and Service Office for further information regarding the HP Toner Cartridge Recycling Program.

Paper The Mopier is suited for the use of recycled papers when the

paper meets the guidelines outlined in the

Family Paper Specifications Guide

HP LaserJet Printer

To ensure Mopier longevity, HP provides the following:

Spare Parts and Consumables Availability

Spare parts and consumable supplies for this product will be made available for at least five years after production has stopped.

36 Chapter 1 Product Information C4229-90911

Page 71

Material Safety Data Sheet

The Toner Cartridge/Drum MSDS can be obtained by calling the U.S . HP FIRST (Fax Information Retrieval Support Technology) at (1) (800) 231-9300. Use Index number 7 for a listing of the Toner Cartridge/Drum Material/Chemical Safety Data Sheets. Non-U.S. customers should refer to the HP Support pages at the front of this user guide for appropriate phone numbers and information. For more information in the U.S., call (1) (800) 340-2445 or contact the HP LaserJet Supplies Website at http://ljsupplies.com/planetpartners.

C4229-90911 Regulatory Information 37

Page 72

Environmental Conformity

Plastics Plastic parts have material identification markings, according to

international standards, which enhance the ability to identify plastics for proper disposition at the end of the Mopier’s life. The plastics used in the Mopier housing and chassis are technically recyclable.

Mopier and Parts Design for recycling has been incorporated into the Mopier and its

accessories. The number of materials has been kept to a minimum while ensuring proper functionality and high product reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove with common tools. High priority parts have been designed to be accessed quickly for efficient disassembly and repair. Plastic parts have been primarily designed in two colors to enhance recycling options. A few small parts are colored specifically to highlight customer access points.

HP disposes of returned products in an environmentally sound manner. Many of the functional parts are recovered, tested, and reused as fully-warrantied service parts. Used Mopier parts are not placed into new product manufacturing. The remainder of the product parts are recycled, if possible. For product take-back information, contact your local HP Sales and Service Office.

Paper The Mopier is suited for the use of recycled papers when the

paper meets the guidelines outlined in the

Family Paper Specifications Guide

use of recycled paper according to DIN 19 309.

Acoustics It is advisable to place printers with a sound power level of Lwad

of 6.3 Bel (A) or higher into a separate or divided up room.

. The Mopier is suited for the

HP LaserJet Printer

38 Chapter 1 Product Information C4229-90911

Page 73

Declarations of Conformity

Table 1-6. Declaration of Conformity (HP Mopier 320)

according to ISO/IEC Guide 22 and EN 45014

Manufacturer's Name:

Manufacturer's Address:

declares, that the product

Product Name:

Model Number:

Product Options:

conforms to the following Product Specifications:

Safety: IEC 950:1991+A1+A2+A3+A4/ EN 60950:1992+A1+A2+A3+A4

IEC 825-1:1993/EN 60825-1:1994 Class 1 (Laser/LED)

EMC:

CISPR 22:1993 / EN 55022:1994 Class B

Hewlett-Packard Company

11311 Chinden Boulevard

Boise, Idaho 83714-1021, USA

HP Mopier 320

C4229A

ALL



C4229-90911 Regulatory Information 39

Page 74

Table 1-7. Declaration of Conformity (HP Digital Copy 320)

according to ISO/IEC Guide 22 and EN 45014

Manufacturer's Name:

Manufacturer's Address:

declares, that the product

Product Name:

Model Number:

Product Options:

conforms to the following Product Specifications:

Safety: IEC 950:1991+A1+A2+A3+A4/ EN 60950:1992+A1+A2+A3+A4

IEC 825-1:1993/EN 60825-1:1994 Class 1 (Laser/LED)

EMC:

CISPR 22:1993 / EN 55022:1994 Class A

Hewlett-Packard Company

11311 Chinden Boulevard

Boise, Idaho 83714-1021, USA

HP Digital Copier 320

C4230A

ALL

)

EN 50081-1:1992

EN 50082-1:1992

IEC 801-2:1991 / prEN 55024-2:1992 -3 kV CD, 8 kV AD

IEC 801-3:1984 / prEN 55024-3:1991 - 3 V/m

IEC 801-4:1988 / prEN 55024-4:1992 - 1.0 kV Power Lines

0.5 kV Signal Lines

FCC Title 47 CFR, Part 15 Class A

/ ICES-002, Issue 2

40 Chapter 1 Product Information C4229-90911

Page 75

Table 1-7. Declaration of Conformity (HP Digital Copy 320) (continued)

AS / NZS 3548:1995

Supplementary Information:

The product herewith complies with the requirements of the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC, and carries the CE-Marking accordingly.

1) The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.

2) This Device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation

Boise, Idaho USA June 03, 1998

Australia Contact: Product Regulations Manager, Hewlett-Packard Australia Ltd., 31-

41 Joseph Street, Blackburn, Victoria 3130, Australia.

European Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-

Packard GmbH, Depa rtment HQ-TRE, Herrenberger Straße 130, D-71034 Böblingen (Germany) (FAX: +49-7031-14-3143).

USA Contact: Product Regulations Manager, Hewlett-Packard Company, PO Box

15, Mail Stop 160, Boise, ID, 83707-0015 (Phone: 208-396-6000).

C4229-90911 Regulatory Information 41

Page 76

Safety Statements

Laser Safety Statement

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for products marketed in the United States. The Mopier is certified as a “Class 1” laser product under the U.S. Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation Control for Health and Safety Act of 1968. Since radiation emitted inside the Mopier is completely confined within protective housings and external covers, the laser beam cannot escape during any phase of normal user operation.

WARNING! Using controls, making adjustments, or performing procedures other

than those specified in this user’s guide may result in exposure to hazardous radiation.

Canadian DOC Regulations

Complies with Canadian EMC Class B requirements. <<Conforme á la classe B des normes canadiennes de compatibilité

électromagnétiques. << CEM>>.>>

VCCI Statement (Japan)

HP Mopier 320 (Model C4229A)

HP Digital Copy 320 (Model C4230A)

42 Chapter 1 Product Information C4229-90911

Page 77

Korean EMI statement

HP Mopier 320 (Model C4229A)

HP Digital Copy 320 (Model C4230A)

Laser Statement for Finland

LASERTURVALLISUUS LUOKAN 1 LASERLAITE KLASS 1 LASER APPARAT

HP Mopier 320-laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle.

Laitteen turvallisuusluokka on määritetty standardin EN 60825-1 (1993) mukaisesti.

VAROITUS !

Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan 1 ylittävälle näkymättömälle lasersäteilylle.

VARNING !

Om apparaten används på annat sätt än i bruksanvisning specificerats, kan användaren utsättas för osynlig laserstrålning, som överskrider gränsen för laserklass 1.

C4229-90911 Regulatory Information 43

Page 78

HUOLTO HP Mopier 320-kirjoittimen sisällä ei ole käyttäjän huollettavissa

olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista, paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.

VARO !

Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömälle lasersäteilylle laitteen ollessa toiminnassa. Älä katso säteeseen.

VARNING !

Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning. Betrakta ej strålen.

Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista:

Aallonpituus 770-795 nm Teho 5 mW Luokan 3B laser

44 Chapter 1 Product Information C4229-90911

Page 79

Site Requirements

Chapter Contents

Operating Environment- - - - - - - - - - - - - - - - - - -46 Space Requirements- - - - - - - - - - - - - - - - - - - -47 Environmental Requirements- - - - - - - - - - - - - - - -50 Specifications - - - - - - - - - - - - - - - - - - - - - - -51

C4229-90911 Chapter Contents 45

Page 80

Operating Environment

The electrical specifications listed in Table 2-4 on page 53 must be maintained to ensure proper operation of this Mopier. Consider the following points before installing the Mopier.

●

Install the Mopier in a well-ventilated, dust-free area, away from any open windows.

●

Install the Mopier and peripherals on a hard, flat and continuous surface, with all feet level. Do not install on carpet or other soft surfaces. W e recommend the use of the HP Digital Cop y 320 with the HP Digital Copy 320 Stand.

●

Ensure adequate, stable power is supplied. Mopier power requirements are listed in table 2-4, “Electrical Specifications,” on page 53.

●

Install the Mopier where there is stable temperature and humidity, away from water sources, humidifiers, air conditioners, refrigerators, or other major appliances (see table 2-1 on page

50).

●

Install the Mopier away from direct sunlight, open flames, or chemicals. If the Mopier is placed near a window, make sure the window is closed and has a curtain or blind to block any direct sunlight.

●

Install the Mopier with enough space around the Mopier for proper access and ventilation (see “Space Requirements” on page 47).

●

Install the Mopier away from the direct flow of exhaust from air ventilation, heating, or air conditioning systems.

Note Be sure to leave enough space to completely e xtend the optional output

accessory away from the Mopier.

46 Chapter 2 Site Requirements C4229-90911

Page 81

Space Requirements

46.75 in. (1187 mm)

11.5 in. (292 mm)

14.5 in.

(368 mm)

Figure 2-1 Mopier Space Requirements (Top view)

35 in. (889 mm)

13.75 in. (350 mm)

Figure 2-2 Mopier Space Requirements (Side view)

C4229-90911 Space Requirements 47

11.5 in. (292 mm)

29.5 in. (749 mm)

Page 82

66.25 in. (1683 mm)

in. ( 8

14.5 in. (368 mm)

19.5 in. (485 mm)

.4 in

( 1

mm )

33 in. (838 mm)

Figure 2-3 Mopier Space Requirements (with Mailbox and Input Device)

)

48 Chapter 2 Site Requirements C4229-90911

Page 83

19.5 in. (495 mm)

73 in. (1854 mm)

43 in. (1092 mm)

14.5 in. (368 mm)

33 in. (838 mm)

(document cover open)

35 in. (889 mm)

11 in. (279 mm)

64 in. (1626 mm)

Top and Side Views (preferred configuration)

Figure 2-4 Mopier and Copy Module Space requirements

C4229-90911 Space Requirements 49

Page 84

Environmental Requirements

Keep the Mopier within the following environmental conditions for optimum performance.

Table 2-1. Mopier and Toner Cartridge Environmental Conditions

Operating Storage

Temperature 10° to 32.5° C

(50° to 90.5° F)

Humidity 20 to 80% RH

(with no condensation)

0° to 40° C (32° to 105° F)

15 to 90% RH (with no condensation)

For printer weights, see table 2-2, “Dimensions of Mopier and Paperhandling Devices,” on page 51.

50 Chapter 2 Site Requirements C4229-90911

Page 85

Specifications

Mopier and Paper-handling Devices

This section contains information on physical and electrical characteristics of the printer. For information on the printer site and environmental requirements (such as operating temperature and humidity, ventilation, etc.), see Chapter 2.

Table 2-2. Dimensions of Mopier and Paper-handling Devices

Item Height Width Depth Weight

Mopier only 21.30 in.

(541 mm)

Mopier with 2 x 500-sheet Input Tray or 2000-sheet Input Tray

Toner cartridge n/a n/a n/a

2 x 500-sheet Input Tray

2000-sheet Input Tray

40.20 in. (1021 mm)

18.89 in. (480 mm) Including Transfer Door:

25.59 in. (650 mm)

18.89 in. (480 mm) Including Transfer Door:

25.59 in. (650 mm)

22.3 in. (566.42 mm)

24.76 in. (629 mm)

20.50 in. (520 mm)

106 lbs. (48 kg) (without toner cartridge and with paper trays)

160-164 lbs. (72.6-74.4 kg)

Full: 114.3 oz (3,200 g) Empty: 78.6 oz (2,200 g)

61 lbs. (27.9 kg.) without paper

65 lbs. (29.5 kg)

C4229-90911 Specifications 51

Page 86

1. Some toner will reside in the waste toner area of a toner cartridge when the toner supply is exhausted. Therefore toner cartridge weight may be an unreliable indication of remaining toner supply.

Table 2-3. Dimensions of Output Devices

Item Height Width Depth Weight

8-bin Mailbox 35.23 in.

(895 mm)

Stapler 14.17 in.

(360 mm)

Duplexer 37.40 in.

(950 mm)

Envelope Feeder 5.11 in.

(130 mm)

7-bin Tabletop Mailbox

Stand (only for the 7-bin Tabletop Mailbox)

20.87 in. (530 mm)

18.90 in. (480 mm)

18.0 in. (457 mm)

19.68 in. (500 mm)

15.31 in. (389 mm)

15.0 in. (381 mm)

16.90 in. (430 mm)

20.0 in. (508 mm)

14.56 in. (370 mm)

16.73 in. (425 mm)

14.37 in. (365 mm)

18.50 in. (470 mm)

18.90 in. (480 mm)

42.32 lbs. (19.2 kg)

10.50 lbs. (4.8 kg)

7.93 lbs. (3.6 kg)

7.71 lbs. (3.5 kg)

30 lbs. (14 kg.)

32.00 lb. (14.5 kg)

52 Chapter 2 Site Requirements C4229-90911

Page 87

Figure 2-5 Dimensions of Paper Handling Devices

Table 2-4. Electrical Specifications

Volts Frequency Amps

Mopier

Watts (average)

120 Vac ± 10% 100 Vac ± 10%

220 Vac ± 10% 240 Vac ± 10%

50/60 Hz ± 2 Hz 50/60 Hz ± 2 Hz

50 Hz ± 2 Hz 50 Hz ± 2 Hz

11.2 maximum,

6.0 average

5.9 maximum,

3.0 average

printing = 710 standby= 155 PowerSave Mode = 45

printing = 700 standby= 155 PowerSave Mode = 45

2000-sheet Input Tray (Tray 4)

120 Vac ± 10% 50/60 Hz ± 2 Hz 0.5 maximum,

0.3 average

240 Vac ± 10% 50/60 Hz ± 2 Hz 0.3 maximum,

0.2 average

45 Watts Maximum

8-bin Mailbox/5-bin Mailbox with Stapler

100-240 Vac 50/60 Hz ± 2 Hz 0.5 @ 120v

0.25 @ 240v

45 Watts Maximum

2 x 500-sheet Input Tray (Trays 4 and 5)

120 Vac ± 10% 50/60 Hz ± 2 Hz 0.9 maximum 47 Watts Maximum 240 Vac ± 10% 50/60 Hz ± 2 Hz 0.5 maximum 47 Watts Maximum

C4229-90911 Specifications 53

Page 88

Table 2-4. Electrical Specifications (continued)

Volts Frequency Amps

Watts (average)

7-bin Tabletop Mailbox

120 Vac ± 10% 50/60 Hz ± 2 Hz 0.5 maximum 28 Watts Maximum 240 Vac ± 10% 50/60 Hz ± 2 Hz 0.3 maximum 28 Watts Maximum

1. Operating current requirements.

Table 2-5. Acoustic Emissions

Operation position per ISO 9296 Printer

Printer System

(stand-alone)

Printing LPA dB(A) 59 db 62 db Standby LPA dB(A) 41 db 44 db

Bystander 1m per ISO 9296

Printing LPA dB(A) 53 db 56 db Standby LPA dB(A) 36 db 39 db

Sound Power per ISO 9296

Printing LWAD 6.9 bels (A) 7.2 bels (A) Standby LWAD 5.2 bels (A) 5.5 bels (A)

1. Printer System includes the 2000-sheet Input Tray (Tray 4) or 2 x 500-sheet Input Tray (Trays 4 and 5), 8-bin Mailbox/5-bin Mailbox with Stapler, Duplexer, and Envelope Feeder.

Note Printer system values are an estimate determined from the baseline

values.

54 Chapter 2 Site Requirements C4229-90911

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Copy Module

Table 2-6. Specifications for Copy Module

Item Specification

Dimensions (mm) Width:

43 in. (1092 mm)

Weight 49 lb. (22 kg)

Input power Voltage and

frequency

Phases Single Phase

Pow e r consumption approximately 30 Watts

Environmental condition

Device status

Temperature 50° F to 91° F

Humidity (no condensation)

100 to 120 Volts ±10%, 50 or 60 Hz ±2 Hz 127 Volts, 60 Hz NOM or 220 to 240 Volts ± 10%, 50 Hz ± 2 Hz 220 Volts ± 10%, 60 Hz ± 2 Hz

Operating Not Operating

(10° C to 32.5° C)

20% to 80% RH 10% to 90% RH

Depth: 26 in. (660 mm)

32° F to 95° F (0° C to 35° C)

Height: 22 in. (559 mm)

C4229-90911 Specifications 55

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56 Chapter 2 Site Requirements C4229-90911

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Operating Overview

Chapter Contents

HP Mopier 320

Using the Mopier Control Panel- - - - - - - - - - - - - - -58 Performing a Cold Reset - - - - - - - - - - - - - - - - - -62 Control Panel Menus- - - - - - - - - - - - - - - - - - - -65 Mopier Service Mode - - - - - - - - - - - - - - - - - - -85 Testing the Mopier - - - - - - - - - - - - - - - - - - - - -89

HP Digital Copy 320

Using the HP Digital Copy 320 Front Panel - - - - - - - - -90 Copy Module Service Mode - - - - - - - - - - - - - - - 105 HP Resource Manager- - - - - - - - - - - - - - - - - - 107

C4229-90911 Chapter Contents 57

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Using the Mopier Control Panel

Control Panel Layout

The control panel contains a 2-line, 16-character-per-line display SDQHOsix keys, and three indicator lights.

Ready

Item

Data

Figure 3-1 Control Panel Layout

Table 3-1. Control Panel Keys

Key Function

●

Places the mopier either online or offline.

●

Prints any data residing in the mopier’s buffer.

●

Allows the mopier to resume printing after being offline. Clears most mopier messages and places the mopier online.

●

Allows the mopier to continue printing with an error message such as

PAPER SIZE.

●

Confirms a manual feed request if Tray 1 is loaded and

TRAY 1 MODE= CASSETTE

Handling Menu in the mopier’s control panel.

●

Overrides a manual feed request from Tray 1 by selecting paper from the next available tray.

●

Exits the control panel menus. (To save a selected control panel setting, first press S

Cancel Job

- Value +

Select

Attention

TRAY x LOAD [TYPE] [SIZE]

has been set from the Paper

ELECT

UNEXPECTED

ENU

Cycles through the control panel menus. Press the right end of the button to move forward or the left end of the button to move backward.

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Table 3-1. Control Panel Keys (continued)

Key Function

TEM

Cycles through the selected menu’s items . Press the right end of the button to move forward or the left end of the button to move backward. Menu items that appear depend on the options installed and the configuration of other menu choices.

TEM

>? Provides an online help tool with more details on display error

messages. Cycles through the selected menu item’s values. Press + to move forward or - to move backward.

ALUE

+ Cycles through the selected menu item’s values. Press + to mov e

-V

forward or - to move backward.

ELECT

Saves the selected value for that item. An asterisk (*) appears next to the selection, indicating that it is the new default. Default settings remain when the printer is switched off or reset (unless you reset all factory defaults from the Resets Menu). Prints one of the printer information pages from the control panel.

ANCEL

C J

Cancels the print job that the mopier is processing. The time it takes to cancel depends on the size of the print job. (Press it only once.)

Indicator Lights

The control panel indicator lights are described in the following table.

Table 3-2. Indicator Lights

Indicator= State Explanation Action

Ready On Ready to receive data. No action required.

Flashing Going offline. No action required. Off Printer is offline. Press G

Data On Data is resident in the

printer and processed as far as possible. More data is expected, but no activity on the channel at this time.

Flashing Data is being received or

processed.

Off No data is being received

or processed in the printer.

printer online. No action required.

No action required.

to place

C4229-90911 Using the Mopier Control Panel 59

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Table 3-2. Indicator Lights (continued)

Indicator= State Explanation Action

Attention On Catastrophic error.

Printer system is halted.

Flashing The printer needs

attention.

Off There are no messages

or error conditions requiring attention.

Turn printer off, then on. If problem persists, see Chapter 7.

Read and respond to display panel message.

No action required.

Settings and Defaults

The printer makes most printing decisions based on either temporary settings or factory (permanent) defaults.

Note Settings you send from software applications ov erride printer defaults.

Temporary Settings are the values set for the current print job by

your software application. Temporary settings remain in effect until the current print job is finished.

Control Panel Defaults are the v alues entered b y selecting a control panel item and pressing S indicates that it is now the default. The printer retains default settings even when power is turned off.

. An asterisk (*) next to the item name

ELECT

Factory Defaults are the permanent default values for each menu item set at the factory. These values are listed in table 3-3 on page

63.

Printer Driver Information

When you change a setting from the printer control panel, the new setting becomes the printer default value. You can override any Printing Menu setting through most software applications and from the printer driver.

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Paper Source Default

The printer paper source is specified by the print job, not the printer control panel. The following paragraphs apply when the current job does not specify a paper source. Unless changed or not specified by the current job, the software application, or the printer driver, the paper source default is determined by the “Cold Reset Paper Size” (letter or A4) set in the Service Mode Menu.

●

If Tray 1 is set to cassette, it will look for the default size.

●

If there is no paper in Tray 1, and Tray 4 of the 2000-sheet Input Tray is installed and loaded with the Cold Reset Paper Size, the printer will pull from Tray 4.

●

The printer pulls paper from Tray 5 first if the Optional 2 x 500-sheet Input Tray is installed.

●

If there is no paper in Tray 1, and Tray 4 is not installed, the printer will pull from the first tray containing the Cold Reset Paper Size.

●

If none of the trays contain the Cold Reset P aper Siz e , the printer will prompt the user to put letter or A4 paper in Tray 1.

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Performing a Cold Reset

Cold Reset

Cold Reset clears all data from the printer memory and sets all the defaults back to the factory settings.

CAUTION Performing a Cold Reset resets the JetDirect configuration. To avoid

making changes to your configuration, remove the JetDirect card before performing a Cold Reset.

If possible, print a Configuration P age prior to performing a Cold Reset. This will document current settings for later reference.

To perform a Cold Reset:

1. Turn off the printer. 2 While pressing G

, turn the printer on. COLD RESET appears

briefly on the display, then INITIALIZING appears. After a few seconds, RESTORING FACTORY SETTINGS appears on the display, followed by OFFLINE. The Cold Reset is complete.

3. Press G

to return the printer online. READY appears on the

display.

Setting the Display Language

1 Press and hold S

while powering on. Hold S

ELECT

SELECT LANGUAGE appears.

2 Release S

. INITIALIZING appears briefly. Wait for

ELECT

LANGUAGE=ENGLISH to appear.

3 Press 4 Press S

repeatedly until the desired language appears.

to save your choice. An asterisk (*) will appear

ELECT

beside your language selection.

5 Press G

to return to a READY state.

Note The language that appears on the HP Digital Copy 320 display is

customized through the language selected on the Mopier. If the Mopier language is set to a language other than the six offered by the HP Digital Copy 320, then the HP Digital Copy 320 will default to English. (See the Mopier online user guide for more information.)

ELECT

until

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Table 3-3. Factory Default Settings

APPEND CR TO LF NO

AUTO CONTINUE= ON

CFG NETWORK NO

CLEARABLE WARNINGS JOB

CONFIGURE CUSTOM PAPER NO

CONFIGURE FUSER MODE NO

COPIES 1

COURIER REGULAR

CREATE CLEANING PAGE NO

DUPLEX= OFF

ECONOMODE= OFF

FORM 60 LINES

I/O TIMEOUT= 15 SECONDS

IO BUFFER= AUTO

JAM RECOVERY= AUTO

MANUAL FEED OFF

NEW TONER CARTRIDGE NO

ORIENTATION= PORTRAIT

OVERRIDE A4/LETTER NO

PAPER DEST= STANDARD OUTPUT BIN

PAPER= LETTER

PARALLEL ADV FUNCTIONS ON

PARALLEL HIGH SPEED SETTING= YES

PCL FONT NUMBER 0

PCL FONT PITCH 10

PCL FONT SOURCE INTERNAL

PCL SYMBOL SET PC-8

PERSONALITY= AUTO

POWERSAVE ON= 1 HOUR

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Table 3-3. Factory Default Settings (continued)

PRINT PS ERRORS OFF

RAM DISK AUTO

RAM DISK SIZE 800K

RESOLUTION= FASTRES 1200

RESOURCE SAVE= OFF

RET= MEDIUM

TONER DENSITY= 3

TONER LOW= CONTINUE

TRAY 1 MODE FIRST

TRAY 2 TYPE PLAIN

TRAY 3 TYPE PLAIN

WIDE A4 NO

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Control Panel Menus

Press M

to cycle through the control panel menus. Each menu is

ENU

described in a separate table in this section. Figure 7-15 on page 588 provides a map of all the menus and their associated items. Menu items are displayed only if their associated option is installed, or their function is activated.

All menus and their associated items are accessible when the printer is online. In menu mode, if no keys are pressed for approximately 30 seconds, the system will automatically return to the top level and display either an existing error, or one of the following:

●

READY, if the printer was online.

●

OFFLINE, if the printer was offline.

To select a menu item

1 Press M 2 Press I 3 Press

setting appears.

4 Press S

to the selection, indicating that it is now the default.

5 Press M

repeatedly until the desired menu appears.

ENU

repeatedly until the desired item appears.

TEM

repeatedly (or hold down + to scroll) until the desired

to save the selection. An asterisk (*) appears next

ELECT

or GO to exit the menus.

ENU

Note Shaded items appear only if the associated option or function is

installed and activated.

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Quick Copy Jobs Menu

This menu provides a list of the quick cop y jobs stored on the printer’ s hard disk. The user can print or delete these jobs from the control panel.

Note If there are no quick copy jobs stored on the printer’s hard disk, this

menu is not displayed on the control panel.

Table 3-4. Quick Copy Jobs Menu

Item Value Explanation

[USERNAME]

COPIES=1 1

999

DELETE

The name of the person who owns the quick copy job. The number of additional copies the user wants to print.

1-999

: Prints the requested number of copies of the

job.

DELETE

: Deletes the job from the printer’s hard disk.

Private/Stored Jobs Menu

This menu provides a list of the private and stored jobs on the printer’s hard disk. The user can print or delete these jobs from the control panel.

Note If there are no private and stored jobs on the printer’s hard disk, this

menu is not displayed on the control panel.

Table 3-5. Private/Stored Jobs Menu

Item Value Explanation

[JOBNAME]

PIN:0000

The name of the job stored on the printer’s hard disk. To print the job, the user must enter the Personal

Identification Number (PIN) assigned to the job in the driver.

COPIES=1 1

999

DELETE

The number of additional copies the user wants to print.

1-999

: Prints the requested number of copies of the

job.

DELETE

: Deletes the job from the printer’s hard disk.

Note The Quick Copy Jobs Menu and the Priv ate/Stored Jobs Menu will only

appear if you have a Hard Disk, if you have selected a Job Retention Option, and if you have sent jobs to the printer.

66 Chapter 3 Operating Overview C4229-90911

HP Mopier 320 Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual