Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 11/2015
Java™ is a US trademark of Sun Microsystems,
Inc.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
®
ENERGY STAR
and the ENERGY STAR® mark are
registered U.S. marks.
Conventions used in this guide
TIP: Tips provide helpful hints or shortcuts.
NOTE: Notes provide important information to explain a concept or to complete a task.
CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging the
product.
WARNING! Warnings alert you to specific procedures that you should follow to avoid personal injury,
catastrophic loss of data, or extensive damage to the product.
Supported operating systems ............................................................................................................................... 3
Serial number and model number location .......................................................................................................... 4
Control panel layout .............................................................................................................................................. 5
Product hardware setup and software installation .............................................................................................. 6
2 Control panel menus ...................................................................................................................................... 7
Navigate the Administration menu ....................................................................................................................... 8
Print information pages ........................................................................................................................................ 9
Print the menu map ............................................................................................................................. 9
Print the configuration report ............................................................................................................. 9
3 Paper and print media .................................................................................................................................. 11
Understand paper use ......................................................................................................................................... 12
Special paper guidelines ................................................................................................................... 12
Change the printer driver to match the paper type and size .............................................................................. 14
Supported paper sizes ......................................................................................................................................... 15
Supported paper sizes for duplex printing ....................................................................................... 17
Supported paper types and tray capacity ........................................................................................................... 18
Load paper trays .................................................................................................................................................. 19
Additional print tasks (Mac OS X) ........................................................................................................................ 62
Cancel a print job (Mac OS X) ............................................................................................................. 62
Select the paper size (Mac OS X) ....................................................................................................... 62
Select a custom paper size (Mac OS X) ............................................................................................. 62
Print watermarks (Mac OS X) ............................................................................................................ 62
Store print jobs on the product ........................................................................................................................... 64
Create a stored job (Windows) .......................................................................................................... 64
Create a stored job (Mac OS X) .......................................................................................................... 66
Print a stored job ............................................................................................................................... 67
Delete a stored job ............................................................................................................................ 67
Add a job-separator page (Windows) .................................................................................................................. 68
Mobile printing ..................................................................................................................................................... 69
HP ePrint ............................................................................................................................................ 69
HP ePrint software ............................................................................................................................ 69
5 Color .......................................................................................................................................................... 71
Adjust color .......................................................................................................................................................... 72
Print in Grayscale .............................................................................................................................. 72
Manual color adjustment .................................................................................................................. 73
Manual color options ...................................................................................................... 73
Use the HP EasyColor option ............................................................................................................. 74
Change the color options (Windows) .................................................................................................................. 75
Change the color theme for a print job (Windows) ............................................................................................. 76
Change the color options (Mac OS X) .................................................................................................................. 77
Match colors ......................................................................................................................................................... 78
Sample book color matching ............................................................................................................ 78
Print color samples ........................................................................................................................... 78
PANTONE® color matching ................................................................................................................ 79
6 Manage and maintain ................................................................................................................................... 81
HP Embedded Web Server ................................................................................................................................... 82
How to access the HP Embedded Web Server (EWS) ........................................................................ 82
HP Utility for Mac OS X ......................................................................................................................................... 83
Open HP Utility .................................................................................................................................. 83
HP Utility features ............................................................................................................................. 83
Use HP Web Jetadmin software .......................................................................................................................... 85
Manage supplies and accessories ....................................................................................................................... 86
Print when a cartridge is at estimated end of life ............................................................................ 86
Replace the toner collection unit ................................................................................... 90
Clean the product ................................................................................................................................................ 91
Clean the paper path ......................................................................................................................... 91
Software and firmware updates ......................................................................................................................... 93
Self help ............................................................................................................................................................... 96
Solve general problems ...................................................................................................................................... 97
Jam locations .................................................................................................................................. 107
Clear jams in Tray 1 ......................................................................................................................... 108
Clear jams from Tray 2, Tray 3, or an optional tray ....................................................................... 110
Clear jams in the upper right door .................................................................................................. 111
Clear jams in the lower right door .................................................................................................. 113
Clear jams in the output bin area .................................................................................................... 114
Appendix A Supplies and accessories ............................................................................................................. 115
Order parts, accessories, and supplies ............................................................................................................. 116
Part numbers ..................................................................................................................................................... 117
Index ........................................................................................................................................................... 119
ENWWix
xENWW
1Product basics
●
Product comparison
●
Supported operating systems
●
Serial number and model number location
●
Control panel layout
●
Product hardware setup and software installation
ENWW1
Product comparison
ModelFeatures
HP Color LaserJet M750n
HP Color LaserJet M750dn
●
100-sheet multipurpose input tray (Tray 1)
●
250-sheet input tray (Tray 2)
●
500-sheet input tray (Tray 3)
●
300-sheet, face-down output bin
●
Hi-Speed USB 2.0 port
●
HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network
●
1 gigabyte (GB) of random access memory (RAM)
●
USB port on the control panel for walk-up printing
●
100-sheet multipurpose input tray (Tray 1)
●
250-sheet input tray (Tray 2)
●
500-sheet input tray (Tray 3)
●
300-sheet, face-down output bin
●
Hi-Speed USB 2.0 port
HP Color LaserJet M750xh
●
HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network
●
1 GB of RAM
●
USB port on the control panel for walk-up printing
●
Automatic two-sided printing
●
100-sheet multipurpose input tray (Tray 1)
●
250-sheet input tray (Tray 2)
●
500-sheet input tray (Tray 3)
●
HP 3x500-sheet paper feeder (Trays 4, 5, and 6)
●
300-sheet, face-down output bin
●
Hi-Speed USB 2.0 port
●
HP Jetdirect embedded print server for connecting to a 10/100/1000Base-TX network
●
1 GB of RAM
●
USB port on the control panel for walk-up printing
●
Automatic two-sided printing
●
HP Encrypted High Performance Hard Disk
2Chapter 1 Product basicsENWW
Supported operating systems
IMPORTANT: The list of supported operating systems applies to the Windows PCL 6, UPD PCL 6, UPD PCL 5,
UPD PS, and Mac print drivers and to the in-box software installation CD. For a current list of supported
operating systems, go to www.hp.com/support/colorljM855 for HP's all-inclusive help for your product. If
you are located outside the US, go to www.hp.com/support, select a country/region, and then click Drivers &
Software. Enter a product name or number. In the Download Options area, click Drivers, Software &
Firmware. Click the operating system version, and then click the Download button.
Mac installer software is not included on the CD. The CD provides steps to download the Mac installer
software from www.hp.com.Some Mac products no longer include an internal drive to install new software
from CDs. If you do not have an external Apple USB SuperDrive, the steps to download the Mac installer
software are as follows: Go to www.hp.com/support, select the country/region, and then click Drivers &
Software. Enter a product name or number. In the Download Options area, click Drivers, Software &
Firmware. Click the operating system version, and then click the Download button.
Windows XP SP3 or later, 32-bit and 64-bit.
NOTE: Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide
best-effort support for the discontinued XP operating system.
Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best-effort
support for the discontinued XP operating system.
Windows Vista, 32-bit and 64-bit NOTE: Windows Vista Starter is not supported by the software installer or
the print driver.
Windows 7, 32-bit and 64-bit
Windows 8, 32-bit and 64-bit
NOTE: UPD PCL 5 is not supported for Windows 8.
Windows 2003 Server SP2 or later, 32-bit and 64-bit
NOTE: The software installer does not support the 64-bit version, but the print driver supports it.
NOTE: Microsoft retired mainstream support for Windows Server 2003 in July 2010. HP will continue to
provide best-effort support for the discontinued Server 2003 operating system.
Windows Server 2008, 32-bit and 64-bit
Windows Server 2008 R2, 64-bit
Windows Server 2012, 64-bit
NOTE: UPD PCL 5 is not supported for Windows Server 2012.
Mac OS X 10.6, 10.7 Lion, and 10.8 Mountain Lion
The HP Software Installer CD installs the HP PCL 6 discrete driver for Windows operating systems along with
other optional software.
ENWWSupported operating systems3
Serial number and model number location
The model number and serial number are listed on an identification label located on the left side of the
product. The serial number contains information about the country/region of origin, the product version,
production code, and the production number of the product.
Model nameModel number
HP Color LaserJet M750nD3L08A
HP Color LaserJet M750dnD3L09A
HP Color LaserJet M750xhD3L10A
4Chapter 1 Product basicsENWW
Control panel layout
The control panel includes a color, graphical and text display, job-control buttons, and three light-emitting
diode (LED) status lights.
1
2
3
4
5
6
7
8
11
1Control panel displayShows status information, menus, help information, and error messages.
2
3OK buttonMakes selections and resumes printing after continuable errors.
4
5
6
7
10
9
Help buttonProvides detailed information, including animations, about product messages
or menus.
Up arrow buttonNavigates menus and text, and increases the values of numerical items in the
display.
Down arrow buttonNavigates menus and text, and decreases the values of numerical items in the
display.
Back arrow buttonNavigates backward in nested menus.
Home buttonOpens and closes the menu structure.
Stop buttonHalts the current job, presents a choice to resume or cancel the current job,
clears paper from the product, and clears any continuable errors that are
associated with the halted job. If the product is not printing a job, pressing the
Stop button pauses the product.
8
Attention light
9
Data light
10
Ready light
11Walk-up USB portConnect a USB flash drive for walk-up printing.
The Attention light indicates that the product has a condition that requires
intervention. Examples include an empty paper tray or an error message on the
display.
The Data light indicates that the product is receiving data.
The Ready light indicates that the product is ready to begin processing any job.
NOTE: To enable and use the walk-up USB port, see the online user guide at
www.hp.com/support/colorljM750.
ENWWControl panel layout5
Product hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional
instructions, go to HP support on the Web.
In the US, go to
Outside the US, follow these steps:
1.Go to
2.Select your country/region.
3.Click Product Support & Troubleshooting.
4.Enter the product name, and then select Search.
Select your product to find the following support:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software updates
●
Join support forums
●
Find warranty and regulatory information
www.hp.com/support/colorljM750 for HP's all-inclusive help for your product.
www.hp.com/support.
6Chapter 1 Product basicsENWW
2Control panel menus
●
Navigate the Administration menu
●
Print information pages
ENWW7
Navigate the Administration menu
The Administration menu has several sub-menus, which are listed when you select the menu and then press
the OK button. To return to the previous level, press the Back button.
1.At the control panel, press the Home button
2.Use the arrow buttons to navigate to the Administration menu, and then press the OK button.
NOTE: You can perform basic product setup by using the Administration menu. Use the HP Embedded Web
Server for more advanced product setup. To open the HP Embedded Web Server, enter the product IP address
or host name in the address bar of a Web browser.
.
8Chapter 2 Control panel menusENWW
Print information pages
Information pages provide details about the product and its current configuration. Use the following
procedures to print commonly used information pages:
Print the menu map
The menu map report presents the entire structure of the Administration menu so you can identify how to
navigate to any option.
1.At the control panel, press the Home button
2.Open the following menus:
●
Administration
●
Reports
●
Configuration/Status Pages
3.Select the Administration Menu Map item.
4.Select the print item.
5.Press the OK button to print the page.
Print the configuration report
The configuration report lists the current product settings and installed options. Use this report to find the
product IP address or host name, the current firmware version, and information about network protocols.
1.At the control panel, press the Home button
2.Open the following menus:
●
Administration
.
.
●
Reports
●
Configuration/Status Pages
3.Select the Configuration Pages item.
4.Press the OK button to print the report. The report consists of several pages.
NOTE: The product IP address or host name is listed on the Jetdirect Page.
ENWWPrint information pages9
10Chapter 2 Control panel menusENWW
3Paper and print media
●
Understand paper use
●
Change the printer driver to match the paper type and size
●
Supported paper sizes
●
Supported paper types and tray capacity
●
Load paper trays
●
Configure trays
ENWW11
Understand paper use
This product supports a variety of paper and other print media in accordance with the guidelines in this user
guide. Paper or print media that does not meet these guidelines might cause poor print quality, increased
jams, and premature wear on the product.
For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use
paper or print media made for inkjet printers. HP Company cannot recommend the use of other brands of
media because HP cannot control their quality.
It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory
results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or
other variables over which HP has no control.
CAUTION: Using paper or print media that does not meet HP's specifications might cause problems for the
product, requiring repair. This repair is not covered by the HP warranty or service agreements.
Special paper guidelines
This product supports printing on special media. Use the following guidelines to obtain satisfactory results.
When using special paper or print media, be sure to set the type and size in the printer driver to obtain the
best results.
CAUTION: HP LaserJet products use fusers to bond dry toner particles to the paper in very precise dots. HP
laser paper is designed to withstand this extreme heat. Using inkjet paper could damage the product.
Media typeDoDo not
Envelopes
Labels
Transparencies
Letterhead or preprinted forms
●
Store envelopes flat.
●
Use envelopes where the seam
extends all the way to the corner of
the envelope.
●
Use peel-off adhesive strips that are
approved for use in laser printers.
●
Use only labels that have no exposed
backing between them.
●
Use labels that lie flat.
●
Use only full sheets of labels.
●
Use only transparencies that are
approved for use in color laser
printers.
●
Place transparencies on a flat surface
after removing them from the
product.
●
Use only letterhead or forms
approved for use in laser printers.
●
●
●
●
●
●
●
Do not use envelopes that are
wrinkled, nicked, stuck together, or
otherwise damaged.
Do not use envelopes that have
clasps, snaps, windows, or coated
linings.
Do not use self-stick adhesives or
other synthetic materials.
Do not use labels that have wrinkles
or bubbles, or are damaged.
Do not print partial sheets of labels.
Do not use transparent print media
not approved for laser printers.
Do not use raised or metallic
letterhead.
12Chapter 3 Paper and print mediaENWW
Media typeDoDo not
Heavy paper
Glossy or coated paper
●
Use only heavy paper that is
approved for use in laser printers and
meets the weight specifications for
this product.
●
Use only glossy or coated paper that
is approved for use in laser printers.
●
Do not use paper that is heavier than
the recommended media
specification for this product unless it
is HP paper that has been approved
for use in this product.
●
Do not use glossy or coated paper
designed for use in inkjet products.
ENWWUnderstand paper use13
Change the printer driver to match the paper type and size
Change the paper size and type (Windows)
1.On the File menu in the software program, click Print.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Paper/Quality tab.
4.Select a size from the Paper size drop-down list.
5.Select a paper type from the Paper type drop-down list.
6.Click the OK button.
Change the paper size and type (Mac)
1.On the File menu in the software program, click the Print option.
2.In the Copies & Pages menu, click the Page Setup button.
3.Select a size from the Paper Size drop-down list, and then click the OK button.
4.Open the Finishing menu.
5.Select a type from the Media-type drop-down list.
6.Click the Print button.
14Chapter 3 Paper and print mediaENWW
Supported paper sizes
This product supports a number of paper sizes, and it adapts to various media.
NOTE: To obtain best print results, select the appropriate paper size and type in your print driver before
printing.
Table 3-1 Supported paper and print media sizes
SizeDimensionsTray 1Tray 2Tray 3, optional
1
Letter
Legal216 x 356 mm (8.5 x 14 in)
1
A4
RA4215 x 305 mm (8.47 x 12 in)
SRA4225 x 320 mm (8.86 x 12.2 in)
Executive184 x 267 mm (7.25 x 10.5 in)
A3297 x 420 mm (11.69 x 16.54 in)
A5148 x 210 mm (5.83 x 8.27 in)
A6105 x 148 mm (4.13 x 5.83 in)
B4 (JIS)257 x 364 mm (10.12 x 14.33 in)
B5 (JIS)182 x 257 mm (7.17 x 10.12 in)
B6 (JIS)128 x 182 mm (5.04 x 7.17 in)
216 x 279 mm (8.5 x 11 in)
210 x 297 mm (8.27 x 11.69 in)
trays 4, 5, and 6
2
8k270 x 390 mm (10.6 x 15.4 in)
260 x 368 mm (10.2 x 14.5 in)
273 x 394 mm (10.75 x 15.5 in)
16k184 x 260 mm (7.24 x 10.24 in)
195 x 270 mm (7.68 x 10.63 in)
197 x 273 mm (7.75 x 10.75 in)
8.5 x 13 (Folio)216 x 330 mm (8.5 x 13 in)
Index card76 x 127 mm (3 x 5 in)
101.6 x 152 mm (4 x 6 in)
127 x 177.8 mm (5 x 7 in)
127 x 203 mm (5 x 8 in)
3
ENWWSupported paper sizes15
Table 3-1 Supported paper and print media sizes (continued)
SizeDimensionsTray 1Tray 2Tray 3, optional
trays 4, 5, and 6
Statement139.7 x 216 mm (5.5 x 8.5 in)
10 x 15 cm100 x 150 mm (3.9 x 5.9 in)
11 x 17
279 x 432 mm (11 x 17 in)
(Tabloid)
12 x 18 (Arch B)305 x 457 mm (12 x 18 in)
RA3305 x 430 mm (12 x 16.9 in)
SRA3320 x 450 mm (12.6 x 17.7 in)
CustomMinimum: 76 x 127 mm (3 x 5 in)
Maximum: 312/320 x 470 mm (12.25/12.6 x
3
18.5 in)
Minimum: 148 x 182 mm (5.8 x 7.1 in)
Maximum: 297 x 432 mm (11.7 x 17 in)
Minimum: 210 x 148 mm (8.3 x 5.8 in)
Maximum: 297 x 432 mm (11.7 x 17 in)
1
These sizes can be loaded in a rotated orientation in Tray 2, Tray 3, and optional Trays 4, 5, and 6.
2
A5 size is supported for Tray 3 only, as a custom size, with the long edge feeding into the product first. A5 size is not supported for
two-sided (duplex) printing from Tray 3.
3
Custom media width is limited to 312 mm (12.25 in). However, SRA3, which is 320 mm (12.6 in) wide, is supported. The maximum
printable image is 302 mm wide. With the required blank 5 mm margins on each side for printing, any media wider than 312 mm will
have its image centered and limited to 302 mm wide.
Table 3-2 Supported envelopes and postcards
SizeDimensionsTray 1Tray 2
Envelope #998.4 x 225.4 mm (3.9 x 8.9 in)
Envelope #10105 x 241 mm (4.13 x 9.5 in)
Envelope DL110 x 220 mm (4.33 x 8.66 in)
Envelope C5162 x 229 mm (6.4 x 9 in)
Envelope C6114 x 162 mm (4.5 x 6.4 in)
Envelope B5176 x 250 mm (6.9 x 9.8 in)
Envelope Monarch 98 x 191 mm (3.9 x 7.5 in)
Postcard100 x 148 mm (3.94 x 5.83 in)
Double postcard148 x 200 mm (5.83 x 7.87 in)
16Chapter 3 Paper and print mediaENWW
Supported paper sizes for duplex printing
●
Minimum: 148 x 182 mm (5.8 x 7.1 in)
●
Maximum: 312/320 x 457 mm (12.3/12.6 x 18 in)
NOTE: Custom media width is limited to 312 mm (12.25 in). However, SRA3, which is 320 mm (12.6 in)
wide, is supported. The maximum printable image is 302 mm wide. With the required blank 5 mm
margins on each side for printing, any media wider than 312 mm will have its image centered and
limited to 302 mm wide.
NOTE: For automatic duplexing, do not load paper that is heavier than 120 g/m2 (32-lb bond). Use manual
duplexing to print on heavier paper.
ENWWSupported paper sizes17
Supported paper types and tray capacity
Media typeDimensions
Paper, including the following
types:
●
Plain
Tray 1 minimum: 76 x 127 mm
(3 x 5 in)
Tray 1 maximum: 320 x 470 mm
1
(12.6 x 18.5 in)
●
Letterhead
Tray 2 minimum: 148 x 182 mm
●
●
●
●
Color
Preprinted
Prepunched
Recycled
(5.8 x 7.1 in)
Trays 3-6 minimum: 210 x 148 mm
(8.3 x 5.8 in)
Trays 2-6 maximum: 297 x
432 mm (11.7 x 17 in)
Heavy paperSame as for paper
Cover paperSame as for paper
WeightCapacity
60 to 105 g/m
2
(16 to 28 lb)
Tray 1: up to 100 sheets of 75 g/
2
m
(20 lb bond)
Tray 2: up to 250 sheets of 75 g/
2
(20 lb bond)
m
Trays 3-6: up to 500 sheets of
75 g/m
2
Tray 1: up to 220 g/m
(58 lb)
Trays 2-6: up to 120 g/m
2
(32 lb)
Tray 1: up to 10 mm (0.4 in)
Tray 2: up to 25 mm (0.98 in) stack
height
Trays 3-6: up to 53 mm (2.1 in)
stack height
2
Tray 1: up to 220 g/m
(58 lb)
Trays 2-6: up to 120 g/m
2
(32 lb)
Tray 1: up to 10 mm (0.4 in)
Tray 2: up to 25 mm (0.98 in) stack
height
2
2
(20 lb bond)
Trays 3-6: up to 53 mm (2.1 in)
stack height
Glossy paper
Photo paper
Same as for paper
2
Tray 1: up to 220 g/m
(58 lb)
Trays 2-6: up to 160 g/m
2
(43 lb)
Tray 1: up to 10 mm (0.4 in)
Tray 2: up to 25 mm (0.98 in) stack
height
Trays 3-6: up to 53 mm (2.1 in)
stack height
TransparenciesA4 or LetterThickness: 0.12 to 0.13 mm (4.7 to
Tray 1: up to 10 mm (0.4 in)
5.1 mils)
3
Labels
Envelopes
A4 or LetterThickness: up to 0.23 mm (9 mils)Tray 1: up to 10 mm (0.4 in)
●
●
●
●
●
COM 10
Monarch
DL
C5
B5
Up to 90 g/m
2
(24 lb)
Tray 1: up to 10 envelopes
Postcards or index cards76 x 127 mm (3 x 5 in)Tray 1: up to 10 mm (0.4 in)
1
The product supports a wide range of standard and custom sizes of print media. Check the printer driver for supported sizes.
2
Capacity can vary depending on media weight and thickness, and environmental conditions.
3
Smoothness: 100 to 250 (Sheffield)
18Chapter 3 Paper and print mediaENWW
Load paper trays
Load Tray 1
1.Open Tray 1.
2.Pull out the tray extension to support the paper.
3.Load paper in the tray.
ENWWLoad paper trays19
4.Make sure the stack fits under the tabs on the
guides and does not exceed the load-level
indicators.
5.Adjust the side guides so that they lightly touch
the paper stack but do not bend it.
Load Tray 2, Tray 3, and optional Trays 4, 5, and 6 with standard-size paper
1.Open the tray.
NOTE: Do not open the tray while it is in use.
20Chapter 3 Paper and print mediaENWW
2.Adjust the paper-length and paper-width guides
by squeezing the adjustment latches and sliding
the guides to the size of the paper being used.
3.Load paper into the tray. Check the paper to
verify the guides lightly touch the stack, but do
not bend it.
NOTE: To prevent jams, do not overfill the tray.
Be sure the top of the stack is below the tray full
indicator.
NOTE: If the tray is not adjusted correctly, an
error message might appear during printing or
the paper might jam.
4.Close the tray.
5.The control panel shows the tray’s paper type
and size. If the configuration is not correct, follow
the instructions on the control panel to change
the size or type.
ENWWLoad paper trays21
Load Tray 2, Tray 3, and optional Trays 4, 5, and 6 with custom-size paper
1.Open the tray.
2.Adjust the paper-length and paper-width guides
by squeezing the adjustment latches and sliding
the guides to the size of the paper being used.
3.Load paper into the tray. Check the paper to
verify the guides lightly touch the stack, but do
not bend it.
22Chapter 3 Paper and print mediaENWW
4.Close the tray.
5.The control panel prompts you to set the paper
size and type. Select the Custom setting, and
then configure the X and Y dimensions of the
custom paper size.
NOTE: See the label in the paper tray, or the
following illustration, to determine the X and Y
dimensions.
Load and print labels
Introduction
To print on sheets of labels, use Tray 2 or one of the optional 550-sheet trays. Tray 1 does not support
labels.
To print labels using the manual feed option, follow these steps to select the correct settings in the print
driver, and then load the labels into the tray after sending the print job to the printer. When using manual
feed, the printer waits to print the job until it detects the tray has been opened and closed.
Manually feed labels
1.From the software program, select the Print option.
2.Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print,
and then select the printer.
3.Click or tap the Paper/Quality tab.
ENWWLoad paper trays23
4.In the Paper size drop-down list, select the correct size for the sheets of labels.
5.In the Paper type drop-down list, select Labels.
6.In the Paper source drop-down list, select Manual feed.
NOTE: When using manual feed, the printer prints from the lowest-numbered tray that is configured
for the correct size of paper, so it is not necessary to specify a particular tray. For example, if Tray 2 is
configured for labels, the printer will print from Tray 2. If Tray 3 is installed and configured for labels,
but Tray 2 is not configured for labels, the printer will print from Tray 3.
7.Click the OK button to close the Document Properties dialog box.
8.In the Print dialog box, click the OK button to print the job.
9.Load sheets of labels face-up with the top of the sheet toward the right side of the printer.
Tray and bin capacity
Tray or binPaper typeSpecificationsQuantity
Tray 1PaperRange:
2
(16 lb) bond to 220 g/m2 (58 lb)
60 g/m
bond
Envelopes
LabelsMaximum 0.102 mm (0.004 in) thickMaximum stack height: 10 mm (0.39 in)
TransparenciesMinimum 0.102 mm (0.004 in) thickMaximum stack height: 10 mm (0.39 in)
Glossy paperRange:
Less than 60 g/m
2
m
(24 lb) bond
105 g/m
bond
2
(16 lb) bond to 90 g/
2
(28 lb) bond to 220 g/m2 (58 lb)
24Chapter 3 Paper and print mediaENWW
Maximum stack height: 10 mm (0.39 in)
Equivalent to 100 sheets of 75 g/m
(20 lb) bond
Up to 10 envelopes
Up to 50 sheets
Maximum stack height: 10 mm (0.39 in)
Up to 50 sheets
2
Tray or binPaper typeSpecificationsQuantity
Tray 2
1
PaperRange:
60 g/m
2
(16 lb) bond to 220 g/m2 (59 lb)
bond
Maximum stack height: 25 mm (.98 in)
Equivalent to 250 sheets of 75 g/m
(20 lb) bond
TransparenciesMinimum 0.102 mm (0.004 in) thickMaximum stack height: 25 mm (.98 in)
2
Glossy paperRange:
Tray 3 and optional Trays 4, 5, and
1
6
PaperRange:
TransparenciesMinimum 0.102 mm (0.004 in) thickMaximum stack height: 53 mm (2.1 in)
Glossy paperRange:
Output binPaper
1
Trays 2, 3, 4, 5, and 6 can print on bond paper heavier than 220 g/m2 (59 lb) in some circumstances, but HP does not guarantee
results.
Paper orientation for loading trays
If you are using paper that requires a specific orientation, load it according to the information in the following
tables.
NOTE: The Alternative Letterhead Mode and Image Rotation settings affect the way you load letterhead or
preprinted paper. The following information depicts the default setting.
2
105 g/m
(28 lb) bond to 220 g/m2 (58 lb)
bond
2
(16 lb) bond to 220 g/m2 (59 lb)
60 g/m
bond
2
105 g/m
(28 lb) bond to 220 g/m2 (58 lb)
bond
Maximum stack height: 25 mm (.98 in)
Equivalent to 500 sheets of 75 g/m
2
(20 lb) bond
Maximum stack height: 53 mm (2.1 in)
Maximum stack height: 53 mm (2.1 in)
2
Up to 300 sheets of 75 g/m
(20 lb) bond
Paper orientation for loading Tray 1
Paper typeImage orientationDuplex modeHow to load paper
Preprinted or letterheadPortrait1-sided printingFace down
Top edge toward the back of the product
ENWWLoad paper trays25
Paper typeImage orientationDuplex modeHow to load paper
Automatic 2-sided printingFace up
Top edge toward the back of the product
Landscape1-sided printingFace down
Top edge toward the back of the product
Automatic 2-sided printingFace up
Top edge toward the back of the product
PrepunchedPortrait or landscape1- or 2-sided printingFace down
Holes toward the right side of the tray
EnvelopesShort edge of the envelope
feeding into the product
1-sided printingFace down
Top edge toward the back of the product
26Chapter 3 Paper and print mediaENWW
Paper orientation for loading Tray 2, Tray 3, or optional Trays 4, 5, and 6
Paper typeImage orientationDuplex modeHow to load paper
Preprinted or letterheadPortrait1-sided printingFace up
Top edge at the back of the tray
Automatic 2-sided printingFace down
Top edge at the back of the tray
Landscape1-sided printingFace up
Top edge toward the right side of the tray
Automatic 2-sided printingFace down
Top edge toward the right side of the tray
PrepunchedPortrait1-sided printingFace up
Holes toward the left side of the tray
Automatic 2-sided printingFace down
Holes toward the right side of the tray
ENWWLoad paper trays27
Configure trays
The product automatically prompts you to configure a tray for type and size in the following situations:
●
When you load paper into the tray
●
When you specify a particular tray or media type for a print job through the printer driver or a software
program and the tray is not configured to match the print-job’s settings
NOTE: The prompt does not appear if you are printing from Tray 1, and it is configured for the Any Size and
Any Type settings. In this situation, if the print job does not specify a tray, the product prints from Tray 1,
even if the paper size and type settings in the print job do not match the paper loaded in Tray 1.
Configure a tray when loading paper
1.Load paper in the tray. Close the tray if you are using Tray 2, 3, 4, 5, or 6.
2.The tray configuration message appears.
3.Press the OK button to accept the size and type, or press Modify and choose a different paper size or
paper type.
4.To modify the tray size configuration, press the down arrow
press the OK button.
5.To modify the tray type configuration, press the down arrow
press the OK button.
Configure a tray to match print job settings
1.In the software program, specify the source tray, the paper size, and the paper type.
2.Send the job to the product.
If the tray needs to be configured, the tray configuration message appears.
3.Load the tray with the specified type and size of paper, and then close the tray.
4.When the size and type confirmation messages appear, press the OK button to confirm the paper size
and type.
Configure a tray from the control panel
You can also configure the trays for type and size without a prompt from the product.
1.Press the Home button
2.Open the following menu:
.
to highlight the correct size, and then
to highlight the correct type, and then
●
Trays
3.Press the down arrow
button.
4.Press the up arrow
select the unit of measure, and then set the X dimension and the Y dimension.
28Chapter 3 Paper and print mediaENWW
to highlight the size or type setting for the desired tray, and then press the OK
or the down arrow to highlight the size or type. If you select a custom size,
5.Press the OK button to save your selection.
6.Press the Home button
to exit the menus.
Automatic paper sensing (auto-sense mode)
The automatic media type sensor functions when that tray is configured to the Any Type or plain type
setting. It also functions when the Print Mode setting for that tray is set to the Auto Sense Mode option.
After it has picked up paper from the tray, the product can detect overhead transparencies, paper weight, and
gloss level.
For more control, a specific type must be selected in the job or configured in a tray.
Auto-sense settings
Full sensing (Tray 1 only)For each sheet of paper that it picks up from the tray, the product detects light paper,
Expanded sensingFor the first few sheets of paper that it picks up from the tray, the product detects light
Transparency onlyThe product distinguishes between transparencies and non-transparencies.
plain paper, heavy paper, glossy paper, tough paper, and transparencies.
paper, plain paper, heavy paper, glossy paper, tough paper, and transparencies. The
product assumes the rest of the pages are of the same type.
Select the paper by source, type, or size
In the Microsoft Windows operating system, three settings affect how the printer driver tries to pull media
when you send a print job. Source, Type, and Size settings appear in the Page Setup, Print, Preferences, or
Print Properties dialog boxes in most software programs. Unless you change these settings, the product
automatically selects a tray using the default settings.
Source
To print by source, select a specific tray in the printer driver for the product to pull from. If you select a tray
that is configured for a type or size that does not match your print job, the product prompts you to load the
tray with the type or size of paper for your print job before printing it. When you load the tray, the product
begins printing.
Type and Size
●
●
●
●
Printing by type or size causes the product to pull from the tray that is loaded with the correct type and
size of paper.
Selecting paper by type rather than source helps protect special paper from accidental use.
Using the wrong setting might result in unsatisfactory print quality. Always print by type for special
print media, such as labels or transparencies.
Print by type or size for envelopes, if possible.
ENWWConfigure trays29
●
To print by type or size, select the type or size from the Page Setup dialog box, the Print dialog box, the
Preferences dialog box, or the Print Properties dialog box, depending on the software program.
●
If you often print on a certain type or size of paper, configure a tray for that type or size. Then, when
you select that type or size as you print a job, the product automatically pulls paper from the tray that is
configured for that type or size.
30Chapter 3 Paper and print mediaENWW
4Print tasks
●
Supported print drivers (Windows)
●
Print tasks (Windows)
●
Print tasks (Mac OS X)
●
Additional print tasks (Windows)
●
Additional print tasks (Mac OS X)
●
Store print jobs on the product
●
Add a job-separator page (Windows)
●
Mobile printing
ENWW31
Supported print drivers (Windows)
Print drivers provide access to the product features and allow the computer to communicate with the product
(using a printer language). The following print drivers are available at
www.hp.com/support/colorljM750.
HP PCL 6 driver
HP UPD PS driver
HP UPD PCL 5
●
Provided as the default driver on the in-box CD. This driver is automatically
installed unless you select a different one.
●
Recommended for all Windows environments
●
Provides the overall best speed, print quality, and product-feature support for
most users
●
Developed to align with the Windows Graphic Device Interface (GDI) for the best
speed in Windows environments
●
Might not be fully compatible with third-party and custom software programs that
are based on PCL 5
●
Recommended for printing with Adobe
graphics-intensive software programs
●
Provides support for printing from postscript emulation needs, or for postscript
flash font support
●
Recommended for general office printing in Windows environments
●
Compatible with previous PCL versions and older HP LaserJet products
●
The best choice for printing from third-party or custom software programs
●
The best choice when operating with mixed environments, which require the
product to be set to PCL 5 (UNIX, Linux, mainframe)
●
Designed for use in corporate Windows environments to provide a single driver for
use with multiple product models
®
software programs or with other highly
HP UPD PCL 6
HP Universal Print Driver (UPD)
The HP Universal Print Driver (UPD) for Windows is a single print driver that gives you instant access to
virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on
proven HP print driver technology and has been tested thoroughly and used with many software programs. It
is a powerful solution that performs consistently over time.
The HP UPD communicates directly with each HP product, gathers configuration information, and then
customizes the user interface to show the product’s unique, available features. It automatically enables
features that are available for the product, such as two-sided printing and stapling, so you do not need to
enable them manually.
●
Preferred when printing to multiple product models from a mobile Windows
computer
●
Recommended for printing in all Windows environments
●
Provides the overall best speed, print quality, and printer feature support for most
users
●
Developed to align with Windows Graphic Device Interface (GDI) for best speed in
Windows environments
●
Might not be fully compatible with third-party and custom software programs that
are based on PCL 5
32Chapter 4 Print tasksENWW
For more information, go to www.hp.com/go/upd.
UPD installation modes
Traditional mode
Dynamic mode
●
To use this mode, download UPD from the Internet. Go to www.hp.com/go/upd.
●
Use this mode if you are installing the driver for a single computer.
●
It operates with a specific product.
●
If you use this mode, you must install UPD separately for each computer and for
each product.
●
To use this mode, download UPD from the Internet. Go to
●
Dynamic mode allows you to use a single driver installation, so you can discover
and print to HP products in any location.
●
Use this mode if you are installing UPD for a workgroup.
www.hp.com/go/upd.
ENWWSupported print drivers (Windows)33
Print tasks (Windows)
Use a printing shortcut (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the Properties
or Preferences button.
3.Click the Printing Shortcuts tab.
34Chapter 4 Print tasksENWW
4.Select one of the shortcuts. Click the OK button
to close the Document Properties dialog box.
NOTE: When you select a shortcut, the
corresponding settings change on the other tabs
in the print driver.
5.In the Print dialog box, click the OK button to
print the job.
ENWWPrint tasks (Windows)35
Create printing shortcuts (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the Properties
or Preferences button.
3.Click the Printing Shortcuts tab.
4.Select an existing shortcut as a base.
NOTE: Always select a shortcut before
adjusting any of the settings on the right side of
the screen. If you adjust the settings and then
select a shortcut, all your adjustments are lost.
36Chapter 4 Print tasksENWW
5.Select the print options for the new shortcut.
6.Click the Save As button.
ENWWPrint tasks (Windows)37
7.Enter a name for the shortcut, and then click the
OK button.
8.Click the OK button to close the Document
Properties dialog box. In the Print dialog box,
click the OK button to print the job.
38Chapter 4 Print tasksENWW
Automatically print on both sides (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the Properties
or Preferences button.
3.Click the Finishing tab.
ENWWPrint tasks (Windows)39
4.Select the Print on both sides check box. Click
the OK button to close the Document Properties
dialog box.
5.In the Print dialog box, click the OK button to
print the job.
40Chapter 4 Print tasksENWW
Manually print on both sides (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the Properties
or Preferences button.
3.Click the Finishing tab.
4.Select the Print on both sides (manually) check
box. Click the OK button to print the first side of
the job.
ENWWPrint tasks (Windows)41
5.Retrieve the printed stack from the output bin,
and place it with the printed-side facing up in
Tray 1.
6.If prompted, touch the appropriate control panel
button to continue.
42Chapter 4 Print tasksENWW
Print multiple pages per sheet (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the Properties
or Preferences button.
3.Click the Finishing tab.
4.Select the number of pages per sheet from the
Pages per sheet drop-down list.
ENWWPrint tasks (Windows)43
5.Select the correct Print page borders, Page
order, and Orientation options. Click the OK
button to close the Document Properties dialog
box.
6.In the Print dialog box, click the OK button to
print the job.
44Chapter 4 Print tasksENWW
Select the page orientation (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the Properties
or Preferences button.
3.Click the Finishing tab.
ENWWPrint tasks (Windows)45
4.In the Orientation area, select the Portrait or
Landscape option.
To print the page image upside down, select the
Rotate by 180 degrees option.
Click the OK button to close the Document
Properties dialog box.
5.In the Print dialog box, click the OK button to
print the job.
46Chapter 4 Print tasksENWW
Select the paper type (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the Properties
or Preferences button.
3.Click the Paper/Quality tab.
4.From the Paper type drop-down list, click the
More... option.
ENWWPrint tasks (Windows)47
5.Expand the list of Type is: options.
6.Expand the category of paper types that best
describes your paper.
48Chapter 4 Print tasksENWW
7.Select the option for the type of paper you are
using, and click the OK button.
8.Click the OK button to close the Document
Properties dialog box. In the Print dialog box,
click the OK button to print the job.
ENWWPrint tasks (Windows)49
Print the first or last page on different paper (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the Properties
or Preferences button.
3.Click the Paper/Quality tab.
4.In the Special pages area, click the Print pages
on different paper option, and then click the
Settings button.
50Chapter 4 Print tasksENWW
5.In the Pages in document area, select either the
First or Last option.
6.Select the correct options from the Paper source
and Paper type drop-down lists. Click the Add
button.
7.If you are printing both the first and last pages on
different paper, repeat steps 5 and 6, selecting
the options for the other page.
ENWWPrint tasks (Windows)51
8.Click the OK button.
9.Click the OK button to close the Document
Properties dialog box. In the Print dialog box,
click the OK button to print the job.
52Chapter 4 Print tasksENWW
Scale a document to fit page size (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the Properties
or Preferences button.
3.Click the Effects tab.
ENWWPrint tasks (Windows)53
4.Select the Print document on option, and then
select a size from the drop-down list.
Click the OK button to close the Document
Properties dialog box.
5.In the Print dialog box, click the OK button to
print the job.
54Chapter 4 Print tasksENWW
Create a booklet (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the Properties
or Preferences button.
3.Click the Finishing tab.
4.Select the Print on both sides check box.
ENWWPrint tasks (Windows)55
5.In the Booklet layout drop-down list, click the
Left binding or Right binding option. The Pages
per sheet option automatically changes to 2
pages per sheet.
Click the OK button to close the Document
Properties dialog box.
6.In the Print dialog box, click the OK button to
print the job.
56Chapter 4 Print tasksENWW
Print tasks (Mac OS X)
Use a printing preset (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.In the Presets menu, select the printing preset.
4.Click the Print button.
NOTE: To use print-driver default settings, select the standard option.
Create a printing preset (Mac OS X)
Use printing presets to save the current print settings for reuse.
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
open a menu for which you want to change the print settings.
4.For each menu, select the print settings that you want to save for reuse.
5.In the Presets menu, click the Save As... option, and enter a name for the preset.
6.Click the OK button.
Automatically print on both sides (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Layout menu.
4.Select a binding option from the Two-Sided drop-down list.
5.Click the Print button.
Manually print on both sides (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select this product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Manual Duplex menu.
4.Click the Manual Duplex box, and select a binding option.
5.Click the Print button.
6.Go to the product, and remove any blank paper that is in Tray 1.
ENWWPrint tasks (Mac OS X)57
7.Retrieve the printed stack from the output bin and place it with the printed-side facing up in the input
tray.
8.If prompted, touch the appropriate control panel button to continue.
Print multiple pages per sheet (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Layout menu.
4.From the Pages per Sheet drop-down list, select the number of pages that you want to print on each
sheet.
5.In the Layout Direction area, select the order and placement of the pages on the sheet.
6.From the Border menu, select the type of border to print around each page on the sheet.
7.Click the Print button.
Select the page orientation (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.In the Copies & Pages menu, click the Page Setup button.
4.Click the icon that represents the page orientation that you want to use, and then click the OK button.
5.Click the Print button.
Select the paper type (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Finishing menu.
4.Select a type from the Media-type drop-down list.
5.Click the Print button.
Print a cover page (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Cover Page menu.
4.Select where to print the cover page. Click either the Before Document button or the After Document
button.
58Chapter 4 Print tasksENWW
5.In the Cover Page Type menu, select the message that you want to print on the cover page.
NOTE: To print a blank cover page, select the standard option from the Cover Page Type menu.
6.Click the Print button.
Scale a document to fit page size (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Paper Handling menu.
4.In the Destination Paper Size area, click the Scale to fit paper size box, and then select the size from
the drop-down list.
5.Click the Print button.
Create a booklet (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Layout menu.
4.Select a binding option from the Two-Sided drop-down list.
5.Open the menus drop-down list, and then click the Booklet Printing menu.
6.Click the Format Output As Booklet box, and select a binding option.
7.Select the paper size.
8.Click the Print button.
ENWWPrint tasks (Mac OS X)59
Additional print tasks (Windows)
Cancel a print job (Windows)
NOTE: If the print job is too far into the printing process, you might not have the option to cancel it.
1.If the print job is currently printing, cancel it from the product control panel by following this procedure:
a.From the Home screen on the product control panel, touch the Stop button. The product pauses
the job, and the Job Status screen opens.
b.From the list on the touchscreen, touch the print job you want to cancel, and then touch the Cancel
Job button.
c.The product prompts you to confirm the cancellation. Touch the Yes button.
2.You can also cancel a print job from a software program or a print queue.
●
Software program: Typically, a dialog box appears briefly on the computer screen, allowing you
to cancel the print job.
●
Windows print queue: If a print job is waiting in a print queue (computer memory) or print spooler,
delete the job there.
◦
Windows XP, Server 2003, or Server 2008: Click Start, click Settings, and then click Printers
and Faxes. Double-click the product icon to open the window, right-click the print job thatyou want to cancel, and then click Cancel.
◦
Windows Vista: Click the Windows icon in the lower left corner of the screen, click Settings,
and then click Printers. Double-click the product icon to open the window, right-click the
print job that you want to cancel, and then click Cancel.
◦
Windows 7: Click the Windows icon in the lower left corner of the screen, and then click
Devices and Printers. Double-click the product icon to open the window, right-click the printjob that you want to cancel, and then click Cancel.
◦
Windows 8 (desktop applications) / Server 2012: Scroll to the bottom left corner of the
open desktop. Right-click the small window that displays in the lower-left corner. Select
Control Panel. Under Hardware and Sound select View devices and printers. Double-click
the product icon to open the window, right-click the print job that you want to cancel, and
then click Cancel. If the print queue does not open directly, then under Printer Actions click
See what's printing.
Select the paper size (Windows)
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Paper/Quality tab.
4.Select a size from the Paper size drop-down list.
5.Click the OK button.
6.In the Print dialog box, click the OK button to print the job.
60Chapter 4 Print tasksENWW
Select a custom paper size (Windows)
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Paper/Quality tab.
4.Click the Custom button.
5.Type a name for the custom size and specify the dimensions.
●
The width is the short edge of the paper.
●
The length is the long edge of the paper.
6.Click the Save button, and then click the Close button.
7.Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
Print watermarks (Windows)
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Effects tab.
4.Select a watermark from the Watermarks drop-down list.
Or, to add a new watermark to the list, click the Edit button. Specify the settings for the watermark, and
then click the OK button.
5.To print the watermark on the first page only, select the First page only check box. Otherwise, the
watermark is printed on each page.
6.Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
ENWWAdditional print tasks (Windows)61
Additional print tasks (Mac OS X)
Cancel a print job (Mac OS X)
NOTE: If the print job is too far into the printing process, you might not have the option to cancel it.
1.If the print job is currently printing, cancel it from the product control panel by following this procedure:
a.From the Home screen on the product control panel, touch the Stop button. The product pauses
the job, and the Job Status screen opens.
b.From the list on the touchscreen, touch the print job you want to cancel, and then touch the Cancel
Job button.
c.The product prompts you to confirm the cancellation. Touch the Yes button.
2.You can also cancel a print job from a software program or a print queue.
●
Software program: Typically, a dialog box appears briefly on the computer screen, allowing you
to cancel the print job.
●
Mac print queue: Open the print queue by double-clicking the product icon in the dock. Highlight
the print job, and then click Delete.
Select the paper size (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.In the Copies & Pages menu, click the Page Setup button.
4.Select a size from the Paper Size drop-down list, and then click the OK button.
5.Click the Print button.
Select a custom paper size (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.In the Copies & Pages menu, click the Page Setup button.
4.From the Paper Size drop-down list, select the Manage Custom Sizes option.
5.Specify the dimensions for the page size, and then click the OK button.
6.Click the OK button to close the Page Setup dialog.
7.Click the Print button.
Print watermarks (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
62Chapter 4 Print tasksENWW
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Watermarks menu.
4.From the Mode menu, select the Watermark option.
5.From the Pages drop-down list, select whether to print the watermark on all pages or on the first page
only.
6.From the Text drop-down list, select one of the standard messages, or select the Custom option and
type a new message in the box.
7.Select options for the remaining settings.
8.Click the Print button.
ENWWAdditional print tasks (Mac OS X)63
Store print jobs on the product
Create a stored job (Windows)
You can store jobs on the product so you can print them at any time.
1.From the software program, select the Print
option.
2.Select the product, and then click the Properties
or Preferences button.
3.Click the Job Storage tab.
64Chapter 4 Print tasksENWW
4.Select a Job Storage Mode option.
●
Proof and Hold: Print and proof one copy of
a job and then print more copies.
●
Personal Job: The job does not print until
you request it at the product control panel.
For this job-storage mode, you can select
one of the Make Job Private/Secure options.
If you assign a personal identification
number (PIN) to the job, you must provide
the required PIN at the control panel. If you
encrypt the job, you must provide the
required password at the control panel.
●
Quick Copy: Print the requested number of
copies of a job and then store a copy of the
job in the product memory so you can print it
again later.
●
Stored Job: Store a job on the product and
allow other users to print the job at any time.
For this job-storage mode, you can select
one of the Make Job Private/Secure options.
If you assign a personal identification
number (PIN) to the job, the person who
prints the job must provide the required PIN
at the control panel. If you encrypt the job,
the person who prints the job must provide
the required password at the control panel.
ENWWStore print jobs on the product65
5.To use a custom user name or job name, click the
Custom button, and then enter the user name or
the job name.
Select which option to use if another stored job
already has that name:
●
Use Job Name + (1-99): Append a unique
number to the end of the job name.
●
Replace Existing File: Overwrite the existing
stored job with the new one.
6.Click the OK button to close the Document
Properties dialog box. In the Print dialog box,click the OK button to print the job.
Create a stored job (Mac OS X)
You can store jobs on the product so you can print them at any time.
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Job Storage menu.
4.In the Mode drop-down list, select the type of stored job.
●
Proof and Hold: Print and proof one copy of a job and then print more copies.
●
Personal Job: The job does not print until you request it at the product control panel. If you assign
a personal identification number (PIN) to the job, you must provide the required PIN at the control
panel.
66Chapter 4 Print tasksENWW
●
Quick Copy: Print the requested number of copies of a job and then store a copy of the job in the
product memory so you can print it again later.
●
Stored Job: Store a job on the product and allow other users to print the job at any time. If you
assign a personal identification number (PIN) to the job, the person who prints the job must
provide the required PIN at the control panel.
5.To use a custom user name or job name, click the Custom button, and then enter the user name or the
job name.
Select which option to use if another stored job already has that name.
Use Job Name + (1 - 99)Append a unique number to the end of the job name.
Replace Existing FileOverwrite the existing stored job with the new one.
6.If you selected the Stored Job or Personal Job option in step 3, you can protect the job with a PIN. Type
a 4-digit number in the Use PIN to Print field. When other people attempt to print this job, the product
prompts them to enter this PIN number.
7.Click the Print button to process the job.
Print a stored job
Use the following procedure to print a job that is stored in the product memory.
1.On the product control panel, press the Home button.
2.Highlight the Retrieve from Device Memory item, and then press the OK button.
3.Highlight the name of the folder where the job is stored, and then press the OK button.
4.Highlight the name of the job, and then press the OK button. If the job is private or encrypted, enter the
PIN or password.
5.Adjust the number of copies, and then press the OK button to print the job.
Delete a stored job
When you send a stored job to the product memory, the product overwrites any previous jobs with the same
user and job name. If a job is not already stored under the same user and job name, and the product needs
additional space, the product might delete other stored jobs starting with the oldest. You can change the
number of jobs that the product can store from the General Settings menu on the product control panel.
Use this procedure to delete a job that is stored in the product memory.
1.On the product control panel, press the Home button.
2.Highlight the Retrieve from Device Memory option, and then press the OK button.
3.Select the name of the folder where the job is stored.
4.Select the name of the job, and then press the OK button
5.If the job is private or encrypted, enter the PIN or the password, and then press the OK button.
6.Highlight the Delete option, and then press the OK button.
ENWWStore print jobs on the product67
Add a job-separator page (Windows)
The product can insert a blank page at the beginning of each print job to make sorting jobs easier.
NOTE: The following procedure turns on this setting for all print jobs.
1.Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start menu view):
Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view):
Click Start, click Settings, and then click Printers.
Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control Panel, andthen click Printers.
Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and
Printers.
Windows 8, Server 2012: Scroll to the bottom left corner of the open desktop. Right-click the smallwindow that displays in the lower-left corner. Select Control Panel. Under Hardware and Sound, select
View devices and printers.
2.Right-click the driver icon, and then select Properties or Printer properties.
3.Click the Device Settings tab.
4.Expand the Installable Options list.
5.In the Job Separator drop-down list, select the Enabled option.
6.Click the OK button.
68Chapter 4 Print tasksENWW
Mobile printing
HP offers multiple Mobile and ePrint solutions to enable wireless printing to an HP printer from a laptop,
tablet, smartphone, or other mobile device. To determine the best choice for your needs, go to
go/LaserJetMobilePrinting (English only).
HP ePrint
Use HP ePrint to print documents by sending them as an email attachment to the product's email address
from any email enabled device.
NOTE: The product might require a firmware update to use this feature.
To use HP ePrint, the product must meet these requirements:
●
The product must be connected to a wired or wireless network and have Internet access.
●
HP Web Services must be enabled on the product, and the product must be registered with
HP Connected.
1.Type the product IP address into the address line of a Web browser to open the HP Embedded Web
Server.
2.Click the HP Web Services tab.
3.Select the option to enable Web Services.
www.hp.com/
NOTE: Enabling Web Services might take several minutes.
4.Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.
For more information, go to
product.
HP ePrint software
The HP ePrint software makes it easy to print from a desktop or laptop computer to any HP ePrint-capable
product. After installing the software, open the Print option from within your application, and then select HPePrint from the installed printers list. This software makes it easy to find HP ePrint-enabled products that
are registered to your HP Connected account. The target HP product can be at your desk or in a remote
location, such as a branch office or across the globe.
For Windows, the HP ePrint software also supports traditional direct IP printing to local network printers on
the network (LAN or WAN) to supported PostScript® products.
Go to
www.hp.com/go/eprintsoftware for drivers and information.
NOTE: The HP ePrint software is a PDF workflow utility for Mac, and is not technically a print driver. HP
ePrint software for Mac supports print paths only through HP Connected and does not support direct IP
printing to local network printers.
www.hp.com/go/support to review additional support information for your
ENWWMobile printing69
AirPrint
Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later. Use AirPrint to print directly to the
product from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following
applications:
●
Mail
●
Photos
●
Safari
●
iBooks
●
Select third-party applications
To use AirPrint, the product must be connected to the same wireless network as the Apple device. For more
information about using AirPrint and about which HP products are compatible with AirPrint, go to
www.hp.com/go/airprint.
NOTE: AirPrint does not support USB connections.
70Chapter 4 Print tasksENWW
5Color
●
Adjust color
●
Change the color options (Windows)
●
Change the color theme for a print job (Windows)
●
Change the color options (Mac OS X)
●
Match colors
ENWW71
Adjust color
Manage color by changing the settings on the Color tab (Windows) or the Color Options or Color/Quality
Options menu (Mac) in the printer driver.
Automatic
Setting color options to the default or Automatic setting typically produces the best possible print quality for
color documents. The default or Automatic color adjustment option optimizes the neutral-gray color
treatment, halftones, and edge enhancements for each element in a document. For more information, see
the printer driver online Help.
Print in Grayscale
Select the Print in Grayscale option (Windows) or the Print Color as Gray option (Mac) from the printer driver
to print a color document in black and white. This option is useful for printing color documents that will be
photocopied or faxed. The product uses the monochrome mode, which reduces use of the color cartridges.
72Chapter 5 ColorENWW
Manual color adjustment
Manually set the color options to adjust the neutral-gray color treatment, halftones, and edge enhancements
for text, graphics, and photographs. To open the manual color adjustment options, follow one of these
procedures:
●
Windows: From the Color tab, click the HP EasyColor check box to clear it, click the Manual button, and
then click the Settings button.
●
Mac: Open the Advanced menu, or select the appropriate tab with the Color/Quality Options tab. Click
the HP EasyColor check box to clear it, and then enable the manual settings.
Manual color options
Use manual color options to adjust the Neutral Grays, Halftone, and Edge Control options for text, graphics,
and photographs.
Table 5-1 Manual color options
Setting descriptionSetting options
Halftone
Halftone options affect the color output resolution and
clarity.
Neutral Grays
The Neutral Grays setting determines the method for
creating gray colors used in text, graphics, and
photographs.
Edge Control
The Edge Control setting determines how edges are
rendered. Edge control has two components: adaptive
halftoning and trapping. Adaptive halftoning increases
edge sharpness. Trapping reduces the effect of colorplane misregistration by overlapping the edges of
adjacent objects slightly.
●
Smooth provides better results for large, solid-filled print areas and
enhances photographs by smoothing color gradations. Select this
option when uniform and smooth area fills are the top priority.
●
Detail is useful for text and graphics that require sharp distinctions
among lines or colors, or images that contain a pattern or a high level
of detail. Select this option when sharp edges and details are the top
priority.
●
Black Only generates neutral colors (grays and black) by using only
black toner. This guarantees neutral colors without a color cast. This
setting is best for documents and grayscale viewgraphs.
●
4-Color generates neutral colors (grays and black) by combining all
four toner colors. This method produces smoother gradients and
transitions to other colors, and it produces the darkest black.
●
Maximum is the most aggressive trapping setting. Adaptive
halftoning is on.
●
Normal sets trapping at a medium level. Adaptive halftoning is on.
●
Light sets trapping at a minimal level. Adaptive halftoning is on.
●
Off turns off both trapping and adaptive halftoning.
ENWWAdjust color73
Use the HP EasyColor option
If you are using the HP PCL 6 printer driver for Windows, the HP EasyColor technology automatically
improves mixed-content documents that are printed from Microsoft Office programs. This technology scans
documents and automatically adjusts photographic images in .JPEG or .PNG format. HP EasyColor
technology enhances the entire image at one time, rather than dividing it into several pieces, which results in
improved color consistency, sharper details, and faster printing.
If you are using the HP Postscript printer driver for Mac, HP EasyColor technology scans all documents and
automatically adjusts all photographic images with the same improved photographic results.
In the following example, the images on the left were created without using the HP EasyColor option. The
images on the right show the enhancements that result from using the HP EasyColor option.
The HP EasyColor option is enabled by default in both the HP PCL 6 printer driver and the HP Mac Postscript
printer driver, so you do not need to make manual color adjustments. To disable the option so you can
manually adjust the color settings, open the Color tab in the Windows driver or the Color/Quality Options
tab in the Mac driver, and then click the HP EasyColor check box to clear it.
74Chapter 5 ColorENWW
Change the color options (Windows)
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Color tab.
4.Select the HP EasyColor check box to clear it.
5.Click the Automatic or Manual setting.
●
Automatic setting: Select this setting for most color print jobs
●
Manual setting: Select this setting to adjust the color settings independently from other settings.
Click the Settings button to open the manual color-adjusment window.
NOTE: Changing color settings manually can impact output. HP recommends that only color
graphics experts change these settings.
6.Click the Print in Grayscale option to print a color document in black and shades of gray. Use this option
to print color documents for photocopying or faxing. Also use this option to print draft copies or to save
color toner.
7.Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
ENWWChange the color options (Windows)75
Change the color theme for a print job (Windows)
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Color tab.
4.Select the HP EasyColor check box to clear it.
5.Select a color theme from the Color Themes drop-down list.
●
Default (sRGB): This theme sets the product to print RGB data in raw device mode. When using this
theme, manage color in the software program or in the operating system for correct rendering.
●
Vivid (sRGB): The product increases the color saturation in the midtones. Use this theme when
printing business graphics.
●
Photo (sRGB): The product interprets RGB color as if it were printed as a photograph using a digital
mini lab. The product renders deeper, more saturated colors differently than with the Default
(sRBG) theme. Use this theme when printing photos.
●
Photo (Adobe RGB 1998): Use this theme with printing digital photos that use the AdobeRGB color
space rather than sRGB. Turn off color management in the software program when using this
theme.
●
None: No color theme is used.
●
Custom Profile: Select this option to use a custom input profile to accurately control color output
(for example, to emulate a specific HP Color LaserJet product). Download custom profiles from
www.hp.com.
6.Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
76Chapter 5 ColorENWW
Change the color options (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list, and then
click the Color Options menu.
4.Click the HP EasyColor check box to clear it.
5.Open the Advanced settings.
6.Adjust the individual settings for text, graphics, and photographs.
7.Click the Print button.
ENWWChange the color options (Mac OS X)77
Match colors
The process of matching product output color to a computer screen is quite complex because printers and
computer monitors use different methods of producing color. Monitors display colors by light pixels using an
RGB (red, green, blue) color process, but printers print colors using a CMYK (cyan, magenta, yellow, and black)
process.
Several factors can influence the ability to match printed colors to those on a monitor. These factors include:
●
Paper
●
Printer colorants (inks or toners for example)
●
Printing process (inkjet, press, or laser technology for example)
●
Overhead lighting
●
Personal differences in perception of color
●
Software programs
●
Print drivers
●
Computer operating system
●
Monitors and monitor settings
●
Video cards and drivers
●
Operating environment (humidity for example)
For most situations, the best method for matching colors on the screen to the printed page is to print sRGB
colors.
Sample book color matching
The process for matching product output to preprinted sample books and standard color references is
complex. In general, you can obtain a reasonably good match to a sample book if the inks used to create the
sample book are cyan, magenta, yellow, and black. These are usually referred to as process color sample
books.
Some sample books are created from spot colors. Spot colors are specially created colorants. Many of these
spot colors are outside of the range of the product. Most spot color sample books have companion process
sample books that provide CMYK approximations to the spot color.
Most process sample books will state which process standards were used to print the sample book. In most
cases they will be SWOP, EURO, or DIC. To get optimal color matching to the process sample book, select the
corresponding ink emulation from the product menu. If you cannot identify the process standard, use SWOP
ink emulation.
Print color samples
To use the color samples, select the color sample that is the closest match to the desired color. Use the
sample’s color value in the software program to describe the object you wish to match. Printed colors vary
depending on the paper type and the software program.
Use the following procedure to print color samples at the product using the control panel:
78Chapter 5 ColorENWW
1.From the Home screen on the product control panel, scroll to and touch the Administration button.
2.Open the following menus:
●
Reports
●
Other Pages
3.Select either the RGB Samples or the CMYK Samples option, and touch the OK button.
PANTONE® color matching
PANTONE has multiple color matching systems. PANTONE MATCHING SYSTEM® is very popular and uses solid
inks to generate a wide range of color hues and tints.
NOTE: PANTONE Colors generated might not match PANTONE-identified standards. Consult current
PANTONE Publications for accurate color.
ENWWMatch colors79
80Chapter 5 ColorENWW
6Manage and maintain
●
HP Embedded Web Server
●
HP Utility for Mac OS X
●
Use HP Web Jetadmin software
●
Manage supplies and accessories
●
Clean the product
●
Software and firmware updates
ENWW81
HP Embedded Web Server
Use the HP Embedded Web Server to manage printing functions from your computer instead of the product
control panel.
●
View product status information
●
Determine the remaining life for all supplies and order new ones
●
View and change tray configurations
●
View and change the product control-panel menu configuration
●
View and print internal pages
●
Receive notification of product and supplies events
●
View and change network configuration
The HP Embedded Web Server works when the product is connected to an IP-based network. The
HP Embedded Web Server does not support IPX-based product connections. You do not have to have Internet
access to open and use the HP Embedded Web Server.
When the product is connected to the network, the HP Embedded Web Server is automatically available.
NOTE: The HP Embedded Web Server is not accessible beyond the network firewall.
How to access the HP Embedded Web Server (EWS)
1.From the Home screen on the product control panel, touch the Network button to display the IP
address or host name.
2.Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on
the product control panel. Press the Enter key on the computer keyboard. The EWS opens.
To use the HP Embedded Web Server, your browser must meet the following requirements:
●
Windows: Microsoft Internet Explorer 5.01 or later or Netscape 6.2 or later
●
Mac OS X: Safari or Firefox using Bonjour or an IP address
●
Linux: Netscape Navigator only
●
HP-UX 10 and HP-UX 11: Netscape Navigator 4.7
82Chapter 6 Manage and maintainENWW
HP Utility for Mac OS X
Use the HP Utility for Mac OS X to check product status or to view or change product settings from your
computer.
You can use the HP Utility when the product is connected with a USB cable or is connected to a TCP/IP-based
network.
Open HP Utility
From the Finder, click Applications, click HP, and then click HP Utility.
If HP Utility is not included in the Utilities list, use the following procedure to open it:
1.At the computer, open the Apple
& Fax icon or the Print & Scan icon.
2.Select the product in the left side of the window.
3.Click the Options & Supplies button.
4.Click the Utility tab.
5.Click the Open Printer Utility button.
HP Utility features
The HP Utility toolbar is at the top of every page. It includes these items:
●
Devices: Click this button to show or hide Mac products found by the HP Utility in the Printers pane at
the left side of the screen.
●
All Settings: Click this button to return to the HP Utility main page.
●
Applications: Click this button to manage which HP tools or utilities appear in the Dock.
●
HP Support: Click this button to open a browser and go to the HP support Web site for the product.
●
Supplies: Click this button to open the HP SureSupply Web site.
●
Registration: Click this button to open the HP registration Web site.
menu, click the System Preferences menu, and then click the Print
●
Recycling: Click this button to open the HP Planet Partners Recycling Program Web site.
HP Utility consists of pages that you open by clicking in the All Settings list. The following table describes the
tasks that you can perform with HP Utility.
MenuItemDescription
Information and SupportSupplies StatusShows the product supplies status and provides links for ordering
Device InformationShows information about the currently selected product.
File UploadTransfers files from the computer to the product.
Upload FontsTransfers font files from the computer to the product.
HP ConnectedAccesses the HP Connected Web site.
ENWWHP Utility for Mac OS X83
supplies online.
MenuItemDescription
Update FirmwareTransfers a firmware update file to the product.
NOTE: This option is available only after you open the View menu and
select the Show Advanced Options item.
CommandsSends special characters or print commands to the product after the print
Printer SettingsSupplies ManagementConfigures how the product should behave when supplies are nearing the
Trays ConfigurationChanges the default tray settings.
Output DevicesManages settings for optional output accessories.
Duplex ModeTurns on the automatic two-sided printing mode.
Protect Direct PortsDisables printing over USB or parallel ports.
Stored JobsManages print jobs that are stored on the product hard disk.
Network SettingsConfigures the network settings, such as the IPv4 and IPv6 settings.
Additional SettingsProvides access to the HP Embedded Web Server.
job.
NOTE: This option is available only after you open the View menu and
select the Show Advanced Options item.
end of their estimated life.
84Chapter 6 Manage and maintainENWW
Use HP Web Jetadmin software
HP Web Jetadmin is an award-winning, industry-leading tool for efficiently managing a wide variety of
networked HP products, including printers, multifunction products, and digital senders. This single solution
allows you to remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging
environment — ultimately increasing business productivity by helping you save time, control costs, and
protect your investment.
HP Web Jetadmin upgrades are periodically made available to provide support for specific product features.
Go to
www.hp.com/go/webjetadmin and click the Self Help and Documentation link to learn more about
upgrades.
ENWWUse HP Web Jetadmin software85
Manage supplies and accessories
Print when a cartridge is at estimated end of life
Supplies messages
●
<Color> <Supply> Low—where <Color> is the color of the supply, and <Supply> is the type of supply.
The product indicates when a supply level is low. The actual print cartridge life remaining can vary, but
the supply does not need to be replaced now. Consider having a replacement cartridge available to
install when the print quality is no longer acceptable. This alert appears only when <Color> <Supply>Very Low is set to Stop.
●
<Color> <Supply> Very Low. The product indicates when a supply level is very low. The actual print
cartridge life remaining can vary. Consider having a replacement cartridge available to install when the
print quality is no longer acceptable. Once an HP supply has reached very low, the HP Premium
Protection Warranty on that cartridge has ended.
Print-quality problems can occur when using a supply that is at its estimated end of life. The print cartridge
does not need to be replaced at this point in time unless the print quality is no longer acceptable.
Enable or disable the Very Low Settings options from the control panel
You can enable or disable the default settings at any time, and you do not have to re-enable them when you
install a new cartridge.
1.At the product control panel, press the Home button
2.Open the following menus:
●
Administration
●
Manage Supplies
●
Supply Settings
●
Black Cartridge or Color Cartridges
●
Very Low Settings
3.Select one of the following options:
●
Select the Continue option to set the product to alert you that the cartridge is very low, but to
continue printing.
NOTE: Using the Continue option allows printing beyond Very Low without customer interaction
and can result in unsatisfactory print quality.
●
Select the Stop option to set the product to stop printing (including printing faxes) until you
replace the cartridge.
●
Select the Prompt to continue option to set the product to stop printing (including printing faxes)
and prompt you to replace the cartridge. You can acknowledge the prompt and continue printing.
.
If you select the Stop or Prompt to continue option, the product stops printing when it reaches the Very Low
threshold. When you replace the cartridge, the product automatically resumes printing.
Once an HP supply has reached Very Low, the HP Premium Protection Warranty on that supply has ended.
86Chapter 6 Manage and maintainENWW
Manage print cartridges
Toner cartridge storage
Do not remove the toner cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
HP policy on non-HP supplies
HP Company cannot recommend the use of non-HP toner cartridges, either new or remanufactured.
NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does not
affect either the warranty to the customer or any HP support contract with the customer. However, if product
failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will
charge its standard time and materials charges to service the product for the particular failure or damage.
HP anticounterfeit Web site
Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message
says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the
problem.
Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:
●
The supplies status page indicates that a non-HP supply is installed.
●
You are experiencing a high number of problems with the cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from HP packaging).
Recycle supplies
To recycle a genuine HP toner cartridge, place the used cartridge in the box in which the new cartridge
arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete information,
see the recycling guide that is included with each new HP supply item.
Data stored on the toner cartridge
The HP toner cartridges used with this product contain a memory chip that assists in the operation of the
product.
In addition, this memory chip collects a limited set of information about the usage of the product, which
might include the following: the date when the toner cartridge was first installed, the date when the toner
cartridge was last used, the number of pages printed using the toner cartridge, the page coverage, the
printing modes used, any printing errors that might have occurred, and the product model. This information
helps HP design future products to meet our customers' printing needs.
The data collected from the toner cartridge memory chip does not contain information that can be used to
identify a customer or user of the toner cartridge or their product.
HP collects a sampling of the memory chips from toner cartridges returned to HP's free return and recycling
program (HP Planet Partners:
studied in order to improve future HP products. HP partners who assist in recycling this toner cartridge might
have access to this data, as well.
ENWWManage supplies and accessories87
www.hp.com/recycle). The memory chips from this sampling are read and
Any third party possessing the toner cartridge might have access to the anonymous information on the
memory chip.
Replacement instructions
Replace print cartridges
The product uses four colors and has a different print cartridge for each color: black (K), magenta (M), cyan
(C), and yellow (Y).
CAUTION: If toner gets on clothing, wipe it off with a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
NOTE: Information about recycling used print cartridges is on the print-cartridge box.
1.Open the front door. Make sure that the door is
completely open.
2.Grasp the handle of the used print cartridge and
pull out to remove.
3.Store the used print cartridge in a protective bag.
Information about recycling used print cartridges
is on the print-cartridge box.
4.Remove the new print cartridge from its
protective bag.
NOTE: Be careful not to damage the memory
tag on the print cartridge.
88Chapter 6 Manage and maintainENWW
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