HP M575dn User Guide

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LASERJET ENTERPRISE 500 COLOR MFP

User Guide

M575

HP LaserJet Enterprise 500 color MFP M575

User Guide

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: CD644-90907

Edition 1, 5/2012

Trademark Credits

, Adobe Photoshop®, Acrobat®, and

Adobe PostScript

are trademarks of Adobe

Systems Incorporated.

Apple and the Apple logo are trademarks of Apple Computer, Inc., registered in the U.S. and other countries. iPod is a trademark of Apple Computer, Inc. iPod is for legal or rightholder-authorized copying only. Don't steal music.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

PANTONE® is Pantone, Inc's checkstandard trademark for color.

is a registered trademark of The

UNIX Open Group.

Table of contents

1 Product introduction ......................................................................................................... 1

Product views .......................................................................................................................... 2

Product front view ..................................................................................................... 2

Product back view ..................................................................................................... 3

Interface ports ........................................................................................................... 4

Serial number and model number location ................................................................... 5

Control panel .......................................................................................................................... 6

Control-panel Home screen ........................................................................................ 6

Control-panel cleaning ............................................................................................... 7

Control-panel help ..................................................................................................... 7

Product reports ........................................................................................................................ 9

2 Connect the product and install software ........................................................................ 11

Connect the product to a computer by using a USB cable and install the software (Windows) ......... 12

Connect the product to a network by using a network cable and install the software (Windows) ...... 13

Configure the IP address .......................................................................................... 13

Install the software ................................................................................................... 14

Connect the product to a computer by using a USB cable and install the software (Mac) ................. 16

Connect the product to a network by using a network cable and install the software (Mac) ............. 17

Configure the IP address .......................................................................................... 17

Install the software ................................................................................................... 18

3 Input trays and output bins ............................................................................................ 21

Supported paper sizes ............................................................................................................ 22

Supported paper types ........................................................................................................... 25

Configure trays ...................................................................................................................... 27

Configure a tray when loading paper ........................................................................ 27

Configure a tray to match print job settings ................................................................ 27

Configure a tray by using the control panel ................................................................ 27

Alternative letterhead mode ..................................................................................................... 28

Tray 1 .................................................................................................................................. 29

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Tray capacity and paper orientation .......................................................................... 29

Load Tray 1 ............................................................................................................ 31

Print envelopes ......................................................................................... 34

Automatic paper sensing (auto-sense mode) ............................................................... 34

Auto-sense settings ................................................................................... 34

Tray 2 .................................................................................................................................. 35

Tray capacity and paper orientation .......................................................................... 35

Load Tray 2 ............................................................................................................ 37

Automatic paper sensing (auto-sense mode) ............................................................... 38

Auto-sense settings ................................................................................... 38

Optional Tray 3 ..................................................................................................................... 40

Tray capacity and paper orientation .......................................................................... 40

Load Tray 3 ............................................................................................................ 41

Automatic paper sensing (auto-sense mode) ............................................................... 43

Auto-sense settings ................................................................................... 43

Standard output bin ................................................................................................................ 44

Use the convenience stapler (stapling models only) ..................................................................... 45

4 Parts, supplies, and accessories ...................................................................................... 47

Order parts, accessories, and supplies ..................................................................................... 48

HP policy on non-HP supplies .................................................................................................. 49

HP anticounterfeit Web site ..................................................................................................... 50

Print when a toner cartridge is at estimated end of life ................................................................ 51

Enable or disable the Very Low Settings options from the control panel ......................................... 52

Customer self-repair parts ........................................................................................................ 53

Accessories ........................................................................................................................... 55

Toner cartridges ..................................................................................................................... 56

Toner cartridge view ................................................................................................ 57

Toner cartridge information ...................................................................................... 58

Recycle toner cartridges ............................................................................ 58

Toner-cartridge storage ............................................................................. 58

HP policy on non-HP toner cartridges .......................................................... 58

Replace the toner cartridges ..................................................................................... 59

Toner collection unit ............................................................................................................... 62

Replace the toner collection unit ................................................................................ 62

Staples (stapling models only) .................................................................................................. 65

Load staples ........................................................................................................... 65

5 Print ............................................................................................................................... 67

Supported print drivers (Windows) ........................................................................................... 68

HP Universal Print Driver (UPD) ................................................................................. 68

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UPD installation modes ............................................................................. 69

Change print-job settings (Windows) ........................................................................................ 70

Change the settings for all print jobs until the software program is closed ....................... 70

Change the default settings for all print jobs ............................................................... 70

Change the product configuration settings .................................................................. 70

Change print-job settings (Mac OS X) ....................................................................................... 71

Change the settings for all print jobs until the software program is closed ....................... 71

Change the default settings for all print jobs ............................................................... 71

Change the product configuration settings .................................................................. 71

Print tasks (Windows) ............................................................................................................. 72

Use a printing shortcut (Windows) ............................................................................. 72

Create printing shortcuts (Windows) .......................................................................... 74

Automatically print on both sides (Windows) .............................................................. 77

Print multiple pages per sheet (Windows) ................................................................... 79

Select the page orientation (Windows) ...................................................................... 81

Select the paper type (Windows) .............................................................................. 83

Print the first or last page on different paper (Windows) ............................................... 86

Scale a document to fit page size (Windows) ............................................................. 89

Create a booklet (Windows) ..................................................................................... 91

Print tasks (Mac OS X) ............................................................................................................ 93

Use a printing preset (Mac OS X) .............................................................................. 93

Create a printing preset (Mac OS X) ......................................................................... 93

Automatically print on both sides (Mac OS X) ............................................................. 93

Print multiple pages per sheet (Mac OS X) .................................................................. 93

Select the page orientation (Mac OS X) ..................................................................... 94

Select the paper type (Mac OS X) ............................................................................. 94

Print a cover page (Mac OS X) ................................................................................. 94

Scale a document to fit page size (Mac OS X) ............................................................ 95

Create a booklet (Mac OS X) ................................................................................... 95

Additional print tasks (Windows) ............................................................................................. 96

Cancel a print job (Windows) ................................................................................... 96

Select the paper size (Windows) ............................................................................... 96

Select a custom paper size (Windows) ...................................................................... 97

Print watermarks (Windows) ..................................................................................... 97

Additional print tasks (Mac OS X) ............................................................................................ 98

Cancel a print job (Mac OS X) ................................................................................. 98

Select the paper size (Mac OS X) .............................................................................. 98

Select a custom paper size (Mac OS X) ..................................................................... 98

Print watermarks (Mac OS X) .................................................................................... 99

Color printing ...................................................................................................................... 100

Use the HP EasyColor option .................................................................................. 100

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Change the color options (Windows) ....................................................................... 100

Change the color theme for a print job (Windows) .................................................... 101

Change the color options (Mac OS X) ..................................................................... 101

Manual color options ............................................................................................. 102

Match colors ........................................................................................................ 102

Sample book color matching ................................................................... 103

Print color samples ................................................................................. 103

PANTONE® color matching .................................................................... 104

Store print jobs on the product ............................................................................................... 105

Create a stored job (Windows) ............................................................................... 105

Create a stored job (Mac OS X) ............................................................................. 107

Print a stored job ................................................................................................... 108

Delete a stored job ................................................................................................ 108

Add a job-separator page (Windows) .................................................................................... 109

Use HP ePrint ....................................................................................................................... 110

Use the HP ePrint Mobile Driver ............................................................................................. 111

Use Apple AirPrint ................................................................................................................ 112

Use HP Smart Print (Windows) ............................................................................................... 113

Use easy-access USB printing ................................................................................................ 114

Print easy-access USB documents ............................................................................ 114

6 Copy ............................................................................................................................ 117

Set new default copy settings ................................................................................................. 118

Restore default copy settings .................................................................................................. 1 2 0

Make a single copy .............................................................................................................. 121

Make multiple copies ............................................................................................................ 122

Copy a multiple-page original ............................................................................................... 124

Collate a copy job ............................................................................................................... 126

Copy on both sides (duplex) .................................................................................................. 128

Copy on both sides automatically ............................................................................ 128

Copy on both sides manually ................................................................................. 129

Reduce or enlarge a copy image ........................................................................................... 131

Make color copies or black and white copies .......................................................................... 133

Optimize copy quality for text or pictures ................................................................................ 134

Adjust the copy lightness/darkness ......................................................................................... 135

Set the paper size and type for copying on special paper ......................................................... 137

Use Job Build mode .............................................................................................................. 138

Copy a book ....................................................................................................................... 139

Copy a photo ...................................................................................................................... 141

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7 Scan/send .................................................................................................................... 143

Set up scan/send features ..................................................................................................... 144

Change default scan/send settings from the product control panel ............................................. 146

Send a scanned document to a network folder ......................................................................... 148

Send a scanned document to a folder in the product memory .................................................... 151

Send a scanned document to a USB flash drive ....................................................................... 152

Send a scanned document to one or more email addresses ....................................................... 155

Use the address book to send email ....................................................................................... 158

Add contacts to the address book from the product control panel ................................ 158

Send a document to email by using the address book ................................................ 160

Scan a photo ....................................................................................................................... 163

8 Fax .............................................................................................................................. 165

Configure required fax settings .............................................................................................. 166

Fax Setup Wizard ................................................................................................. 166

Set or verify the date and time ................................................................................ 167

Set or verify the date/time format ............................................................................ 167

Configure fax dialing settings ................................................................................................ 169

Configure general fax send settings ........................................................................................ 171

Configure fax billing codes ................................................................................................... 172

Configure default options for fax send jobs ............................................................................. 173

Configure fax receive settings ................................................................................................ 174

Use a fax printing schedule ................................................................................................... 175

Block incoming faxes ............................................................................................................ 176

Create a blocked-fax list ........................................................................................ 176

Delete numbers from the blocked-fax list ................................................................... 176

Configure default options for fax receive jobs .......................................................................... 177

Fax archiving and forwarding ............................................................................................... 178

Enable fax archiving .............................................................................................. 178

Enable fax forwarding ........................................................................................... 178

Create a speed dial list ......................................................................................................... 180

Add a number to an existing speed dial list ............................................................................. 183

Delete a speed dial list ......................................................................................................... 184

Delete a single number from a speed dial list ........................................................................... 185

Send a fax by entering numbers manually ............................................................................... 186

Send a fax by using a speed dial ........................................................................................... 188

Search a speed-dial list by name ............................................................................................ 190

Send a fax by using fax address book numbers ....................................................................... 191

Search the fax address book ................................................................................................. 193

Cancel a fax ....................................................................................................................... 194

Fax reports .......................................................................................................................... 195

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Fax activity log ..................................................................................................... 195

Billing code report ................................................................................................. 196

Blocked fax list report ............................................................................................ 196

Speed dial list report ............................................................................................. 196

Fax call report ...................................................................................................... 196

9 Manage the product ..................................................................................................... 197

Configure IP network settings ................................................................................................. 198

Printer sharing disclaimer ....................................................................................... 198

View or change network settings ............................................................................. 198

Manually configure IPv4 TCP/IP parameters from the control panel ............................. 198

Manually configure IPv6 TCP/IP parameters from the control panel ............................. 199

HP Embedded Web Server ................................................................................................... 200

Open the HP Embedded Web Server ...................................................................... 200

HP Embedded Web Server features ......................................................................... 201

Information tab ...................................................................................... 201

General tab ........................................................................................... 201

Copy/Print tab ....................................................................................... 202

Scan/Digital Send tab ............................................................................ 203

Fax tab ................................................................................................. 204

Troubleshooting tab ................................................................................ 204

Security tab ........................................................................................... 205

HP Web Services tab .............................................................................. 205

Networking tab ...................................................................................... 205

Other Links list ....................................................................................... 206

HP Utility (Mac OS X) ........................................................................................................... 207

Open HP Utility ..................................................................................................... 207

HP Utility features .................................................................................................. 207

Use HP Web Jetadmin software ............................................................................................. 209

Economy settings ................................................................................................................. 210

Optimize speed or energy use ................................................................................ 210

Set sleep mode ..................................................................................................... 210

Set the sleep schedule ............................................................................................ 210

Product security features ........................................................................................................ 212

Security statements ................................................................................................ 212

IP Security ............................................................................................................ 212

Assign a system password ...................................................................................... 212

Encryption support: HP High-Performance Secure Hard Disks ...................................... 213

Lock the formatter cage .......................................................................................... 213

Upgrade the product firmware ............................................................................................... 214

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10 Solve problems ........................................................................................................... 215

Solve problems checklist ....................................................................................................... 216

Factors that affect product performance .................................................................................. 218

Restore factory-set defaults ..................................................................................................... 219

Control-panel help ................................................................................................................ 220

Paper feeds incorrectly or becomes jammed ............................................................................ 221

The product does not pick up paper ........................................................................ 221

The product picks up multiple sheets of paper ........................................................... 221

The document feeder jams, skews, or picks up multiple sheets of paper ....................... 222

Prevent paper jams ................................................................................................ 222

Clear jams .......................................................................................................................... 223

Auto-navigation for clearing jams ............................................................................ 223

Jam locations ........................................................................................................ 223

Clear jams in the document feeder .......................................................................... 224

Clear jams in the output bin area ............................................................................ 226

Clear jams in Tray 1 .............................................................................................. 227

Clear jams in Tray 2 .............................................................................................. 229

Clear jams in the right door .................................................................................... 230

Clear jams in optional Tray 3 ................................................................................. 234

Clear jams in the lower right door (Tray 3) ............................................................... 235

Change jam recovery ........................................................................................................... 236

Improve print quality ............................................................................................................. 237

Print from a different software program .................................................................... 237

Set the paper-type setting for the print job ................................................................ 237

Check the paper type setting (Windows) ................................................... 237

Check the paper type setting (Mac OS X) .................................................. 237

Check the toner-cartridge status .............................................................................. 238

Calibrate the product to align the colors .................................................................. 239

Print a cleaning page ............................................................................................ 239

Internal print-quality-test pages ................................................................................ 240

Visually inspect the toner cartridge .......................................................................... 240

Check paper and the printing environment ............................................................... 240

Use paper that meets HP specifications ..................................................... 240

Check the environment ............................................................................ 241

Adjust color settings (Windows) .............................................................................. 241

Try a different print driver ....................................................................................... 242

Set the individual tray alignment ............................................................................. 244

Improve copy quality ............................................................................................................ 245

Check the scanner glass for dirt or smudges ............................................................. 245

Calibrate the scanner ............................................................................................ 246

Check the paper settings ........................................................................................ 247

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Check the paper size and type configuration ............................................. 247

Select the tray to use for the copy ............................................................. 247

Check the image-adjustment settings ........................................................................ 247

Optimize copy quality for text or pictures ................................................................. 247

Edge-to-edge copying ............................................................................................ 248

Clean the pickup rollers and separation pad in the document feeder ........................... 248

Improve scan quality ............................................................................................................ 250

Check the scanner glass for dirt or smudges ............................................................. 250

Check the resolution settings ................................................................................... 251

Check the color settings ......................................................................................... 252

Check the image-adjustment settings ........................................................................ 252

Optimize scan quality for text or pictures ................................................................. 252

Check the output-quality settings .............................................................................. 253

Clean the pickup rollers and separation pad in the document feeder ........................... 253

Improve fax quality .............................................................................................................. 255

Check the scanner glass for dirt or smudges ............................................................. 255

Check the send-fax resolution settings ...................................................................... 256

Check the image-adjustment settings ........................................................................ 257

Optimize fax quality for text or pictures ................................................................... 257

Check the error-correction settings ........................................................................... 257

Send to a different fax machine .............................................................................. 258

Clean the pickup rollers and separation pad in the document feeder ........................... 258

Check the fit-to-page setting .................................................................................... 259

Check the sender's fax machine .............................................................................. 260

The product does not print or it prints slowly ............................................................................ 261

The product does not print ...................................................................................... 261

The product prints slowly ........................................................................................ 262

Solve easy-access USB printing problems ................................................................................ 263

The Retrieve From USB Settings menu does not open when you insert the USB flash drive 263

The file does not print from the USB flash drive ......................................................... 263

The file that you want to print is not listed in the Retrieve from USB menu ..................... 264

Solve USB connection problems ............................................................................................. 265

Solve wired network problems ............................................................................................... 266

The product has a poor physical connection. ............................................................ 266

The computer is using the incorrect IP address for the product ..................................... 266

The computer is unable to communicate with the product ........................................... 267

The product is using incorrect link and duplex settings for the network ......................... 267

New software programs might be causing compatibility problems .............................. 267

The computer or workstation might be set up incorrectly ............................................. 267

The product is disabled, or other network settings are incorrect ................................... 267

Solve fax problems ............................................................................................................... 268

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Checklist for solving fax problems ........................................................................... 268

What type of phone line are you using? .................................................... 268

Are you using a surge-protection device? .................................................. 268

Are you using a phone company voice-messaging service or an answering

machine? .............................................................................................. 269

Does your phone line have a call-waiting feature? ...................................... 269

Check fax accessory status ..................................................................................... 270

General fax problems ............................................................................................ 271

Use Fax over VoIP networks .................................................................................... 272

Problems with receiving faxes ................................................................................. 273

Problems with sending faxes ................................................................................... 275

Fax error codes .................................................................................................... 277

Fax error messages on the product control panel ...................................................... 277

Send-fax messages ................................................................................. 278

Receive-fax messages ............................................................................. 279

Service settings ..................................................................................................... 280

Settings in the Troubleshooting menu ........................................................ 280

Solve product software problems (Windows) ........................................................................... 281

A print driver for the product is not visible in the Printer folder .................................... 281

An error message was displayed during the software installation ................................ 281

The product is in Ready mode, but nothing prints ...................................................... 281

Solve product software problems (Mac OS X) .......................................................................... 283

The product name does not appear in the product list in the Print & Fax or the Print &

Scan list ............................................................................................................... 283

A print job was not sent to the product that you wanted ............................................. 283

When connected with a USB cable, the product does not appear in the Print & Fax or

the Print & Scan list after the driver is selected .......................................................... 283

Remove software (Windows) ................................................................................................. 285

Remove the print driver (Mac OS X) ....................................................................................... 286

Index ............................................................................................................................... 287

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xii ENWW

1 Product introduction

Product views

●

Control panel

●

Product reports

●

ENWW 1

Product views

Product front view

1 Latch to release the document-feeder cover (access for clearing jams)

2 Document-feeder input tray

3 Document-feeder output bin

4 Control panel with color touchscreen display (tilts up for easier viewing)

5 Home button (returns the product to the Home screen)

NOTE: The button is on the side of the control panel.

6 Convenience stapler (M575f model only)

7 Handle for the right door (access for clearing jams)

8 Tray 1

9 On/off button

10 Jam-access door for optional Tray 3

11 Optional Tray 3

12 Tray 2

13 Front cover (access to the toner cartridges and the toner-collection unit)

14 Output bin

2 Chapter 1 Product introduction ENWW

15 Hardware integration pocket (for connecting third-party devices)

16 Easy-access USB port (for printing and scanning without a computer)

17 Scanner handle (to raise the scanner lid)

Product back view

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1 Formatter (contains the interface ports)

2 Power connection

3 Slot for a cable-type security lock

Product views

Interface ports

1 Fax port

2 USB port for connecting external USB devices (this port might be covered)

3 Hi-Speed USB 2.0 printing port

4 Local area network (LAN) Ethernet (RJ-45) network port

5 Foreign interface harness (for connecting external devices)

4 Chapter 1 Product introduction ENWW

Serial number and model number location

The model number and serial number are listed on an identification label located on the back of the product. The serial number contains information about the country/region of origin, the product version, production code, and the production number of the product.

Model name Model number

M575dn CD644A

M575f CD645A

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Product views

Control panel

Control-panel Home screen

The Home screen provides access to the product features and indicates the current status of the product.

You can return to the Home screen at any time by pressing the Home button on the right side of the product control panel.

NOTE: HP regularly updates features that are available in the product firmware. To take advantage

of the most current features, upgrade the product firmware. To download the most recent firmware upgrade file, go to

NOTE: The features that appear on the Home screen can vary, depending on the product

configuration.

3 6 7 8 9 4 5 2 1

www.hp.com/go/lj500colorMFPM575_firmware.

1 Refresh button Touch the Refresh button to clear changes and restore the default settings.

2 Sign In or Sign Out Touch the Sign In button to access secured features.

Touch the Sign Out button to sign out of the product if you have signed in for access to secured features. After you sign out, the product restores all options to the default settings.

3 Stop button Touch the Stop button to pause the current job. The Job Status screen opens, and then you can

cancel or continue the job.

4 Start button Touch the Start button to start a copy job.

5 Product status The status line provides information about the overall product status.

6 Language Selection

button

7 Sleep button Touch the Sleep button to put the product into Sleep mode.

8 Network button Touch the Network button to find information about the network connection.

9 Help button Touch the Help button to open the embedded help system.

Touch the Language Selection button to select the language for the control-panel display.

10 Copies field The Copies field indicates the number of copies that the product is set to make.

6 Chapter 1 Product introduction ENWW

11 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.

12 Features Depending on the product configuration, the features that appear in this area can include any

of the following items:

Quick Sets

●

Copy

●

E-mail

●

Fax (for products that have fax installed)

●

Save to USB

●

Save to Network Folder

●

Save to Device Memory

●

Retrieve from USB

●

Retrieve from Device Memory

●

Job Status

●

Supplies

●

Trays

●

Control-panel cleaning

Clean the control panel with a soft, lint-free cloth. Do not use paper towels or tissues because they are abrasive and could damage the screen. If necessary to remove stubborn debris, moisten the cloth with water or glass cleaner.

Control-panel help

The product has a built-in Help system that explains how to use each screen. To open the Help system, touch the Help

For some screens, the Help opens to a global menu where you can search for specific topics. You can browse through the menu structure by touching the buttons in the menu.

For screens that contain settings for individual jobs, the Help opens to a topic that explains the options for that screen.

If the product alerts you of an error or warning, touch the Error open a message that describes the problem. The message also contains instructions to help solve the problem.

button in the upper-right corner of the screen.

Administration

●

Device Maintenance

●

button or the Warning button to

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Control panel

You can print or view a report of the complete Administration menu so you can more easily navigate to the individual settings you need.

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

Reports

●

Configuration/Status Pages

●

3. Select the Administration Menu Map option.

4. Touch the Print button to print the report. Touch the View button to view the report.

8 Chapter 1 Product introduction ENWW

Product reports

Product reports provide details about the product and its current configuration. Use the following procedure to print or view the reports:

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the Reports menu.

3. Select one of the report categories:

Configuration/Status Pages

●

Fax Reports (fax models only)

●

Other Pages

●

4. Select the name of the report you want to review, and then touch the Print button to print it or

touch the View button to review the settings on the control-panel display.

NOTE: Some pages do not have the View option.

Table 1-1 Reports menu

First level Second level Description

Configuration/Status Pages Administration Menu Map Shows the structure of the Administration

menu.

Current Settings Page Shows the current settings for each option in

the Administration menu.

Configuration Page Shows the product settings and installed

accessories.

Supplies Status Page Shows the approximate remaining life for the

supplies; reports statistics on total number of pages and jobs processed, serial number, page counts, and maintenance information.

HP provides approximations of the remaining life for the supplies as a customer convenience. The actual remaining supply levels might be different than the approximations provided.

Usage Page Shows a count of all paper sizes that have

passed through the product; lists whether they were simplex, duplex, monochrome, or color; and reports the page count.

File Directory Page Shows the file name and folder name for files

that are stored in the product memory.

Web Services Status Page Shows the detected Web Services for the

product.

Color Usage Job Log Shows the color-usage statistics for the

product.

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Product reports

Table 1-1 Reports menu (continued)

First level Second level Description

Fax Reports Fax Activity Log Contains a list of the faxes that have been

sent from or received by this product.

Billing Codes Report A list of billing codes that have been used for

outgoing faxes. This report shows how many sent faxes were billed to each code.

Blocked Fax List A list of phone numbers that are blocked

from sending faxes to this product.

Speed Dial List Shows the speed dials that have been set up

for this product.

Fax Call Report A detailed report of the last fax operation,

either sent or received.

Other Pages Demonstration Page Prints a demonstration page that highlights

the printing capability of the product.

RGB Samples Prints color samples for different RGB values.

Use the samples as a guide for matching printed colors.

CMYK Samples Prints color samples for different CMYK

values. Use the samples as a guide for matching printed colors.

PCL Font List Prints the available PCL fonts.

PS Font List Prints the available HP postscript level 3

emulation fonts.

10 Chapter 1 Product introduction ENWW

2 Connect the product and install

software

Connect the product to a computer by using a USB cable and install the software (Windows)

●

Connect the product to a network by using a network cable and install the software (Windows)

●

Connect the product to a computer by using a USB cable and install the software (Mac)

●

Connect the product to a network by using a network cable and install the software (Mac)

●

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Connect the product to a computer by using a USB cable and install the software (Windows)

This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft).

CAUTION: Do not connect the USB cable until the installation software prompts you to connect it.

1. Close all open programs on the computer.

2. Install the software from the CD, and follow the on-screen instructions.

3. When prompted, select the Directly connect to this computer using USB cable option,

and then click the Next button.

4. When the software prompts you, connect the USB cable to the product and the computer.

5. At the end of the installation, click the Finish button, or click the More Options button to install

more software or configure basic digital sending features for the product.

6. Print a page from any program to make sure that the software is correctly installed.

12 Chapter 2 Connect the product and install software ENWW

Connect the product to a network by using a network cable and install the software (Windows)

Configure the IP address

1. Make sure the product is turned on and that the Ready message displays on the product control-

panel display.

2. Connect the network cable to the product and to the network.

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3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and

assigns an IP address or host name for the product.

Connect the product to a network by using a network cable and install the software (Windows)

4. From the Home screen on the product control panel, touch the Network button to identify the

product IP address or host name.

If the Network

button is not visible, you can find the IP address or host name by printing a

configuration page.

a. From the Home screen on the product control panel, scroll to and touch the Administration

button.

b. Open the following menus:

Reports

●

Configuration/Status Pages

●

Configuration Page

●

c. Touch the View button to view the information on the control panel, or touch the Print button

to print the pages.

d. Find the IP address on the Jetdirect page.

Jetdirect Page

HP Color LaserJet

Page 1

5. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually configure

the IP address. Otherwise, the network configuration was successful.

IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually configure the IP address.

Install the software

1. Close all programs on the computer.

2. Install the software from the CD.

3. Follow the on-screen instructions.

4. When prompted, select the Connect through a wired network option.

14 Chapter 2 Connect the product and install software ENWW

5. From the list of available products, select the one that has the correct IP address. If the product is

not listed, manually enter the product's IP Address, Host Name, or Hardware Address.

6. At the end of the installation, click the Finish button, or click the More Options button to install

more software or configure basic digital sending features for the product.

7. Print a page from any program to make sure that the software is correctly installed.

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Connect the product to a network by using a network cable and install the software (Windows)

Connect the product to a computer by using a USB cable and install the software (Mac)

This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft).

1. Connect the USB cable to the product and the computer.

2. Install the software from the CD.

3. Click the product icon, and follow the on-screen instructions.

4. Click the Close button.

5. Print a page from any program to make sure that the software is correctly installed.

16 Chapter 2 Connect the product and install software ENWW

Connect the product to a network by using a network cable and install the software (Mac)

Configure the IP address

1. Make sure the product is turned on and that the Ready message displays on the product control-

panel display.

2. Connect the network cable to the product and to the network.

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3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and

assigns an IP address or host name for the product.

Connect the product to a network by using a network cable and install the software (Mac)

4. From the Home screen on the product control panel, touch the Network button to identify the

product IP address or host name.

If the Network

button is not visible, you can find the IP address or host name by printing a

configuration page.

a. From the Home screen on the product control panel, scroll to and touch the Administration

button.

b. Open the following menus:

Reports

●

Configuration/Status Pages

●

Configuration Page

●

c. Touch the View button to view the information on the control panel, or touch the Print button

to print the pages.

d. Find the IP address on the Jetdirect page.

Jetdirect Page

HP Color LaserJet

Page 1

5. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually configure

the IP address. Otherwise, the network configuration was successful.

IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must manually configure the IP address.

Install the software

1. Close all programs on the computer.

2. Install the software from the CD.

3. Click the product icon, and follow the on-screen instructions.

18 Chapter 2 Connect the product and install software ENWW

4. Click the Close button when the installation is complete.

NOTE: Complete the following steps after completing the printing-system software installation

only if you did not add a printer when running the installer.

At the computer, open the Apple

menu, click the System Preferences menu, and then click

the Print & Fax icon (OS X v10.5 and 10.6) or the Print & Scan icon (OS X v10.7).

6. Click the plus symbol (+).

7. Use either Bonjour (default browser) or IP Printing for the network connection.

NOTE: Bonjour is the easiest and best method to use if the product is installed on your local

network.

IP Printing must be used to install the product on a different network.

If you are using Bonjour, complete the following steps:

a. Click the Default Browser tab.

b. Select the product from the list. The software verifies that the product is connected to the

network. The Print Using field is automatically populated with the correct PPD for the product.

NOTE: If you are on a network that has more than one product, print a configuration page

and match the Bonjour Printer Name to the name on the list to identify the product that you are installing.

NOTE: If the product does not appear in the list, verify that the product is on and

connected to the network, then try turning the product off and then on again. If the product PPD is not in the Print Using drop-down list, turn the computer off and then on again, and then restart the setup process.

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c. Click the Add button to complete the setup process.

If you are using the IP Printing method, complete the following steps:

a. Click the IP Printer tab.

b. Choose HP Jet Direct – Socket from the Protocol drop-down menu. This is the

recommended setting for HP products.

c. Type the IP address into the Address field on the add printer screen.

d. The Name, Location, and Print Using information are automatically filled in. If the

product PPD is not in the Print Using field, turn the computer off and then on again, and then restart the setup process.

Connect the product to a network by using a network cable and install the software (Mac)

20 Chapter 2 Connect the product and install software ENWW

3 Input trays and output bins

Supported paper sizes

●

Supported paper types

●

Configure trays

●

Alternative letterhead mode

●

Tray 1

●

Tray 2

●

Optional Tray 3

●

Standard output bin

●

Use the convenience stapler (stapling models only)

●

ENWW 21

Supported paper sizes

NOTE: To obtain the best results, select the correct paper size and type in the print driver before

printing.

Table 3-1 Supported paper sizes

Size and dimensions Tray 1 Tray 2 Tray 3

(optional)

Letter

216 x 279 mm (8.5 x 11 in)

Legal

216 x 356 mm (8.5 x 14 in)

210 x 297 mm (8.3 x 11.7 in)

RA4

215 x 305 mm (8.5 x 12.0 in)

148 x 210 mm (5.8 x 8.3 in)

B5 (JIS)

182 x 257 mm (7.2 x 10.1 in)

B6 (JIS)

128 x 182 mm (5.0 x 7.2 in)

Automatic duplex printing

Executive

184 x 267 mm (7.25 x 10.5 in)

Statement

140 x 216 mm (5.5 x 8.5 in)

4x6

102 x 152 mm (4 x 6 in)

10 x 15 cm

102 x 152 mm (4 x 6 in)

3x5

76 x 127 mm (3 x 5 in)

5x7

127 x 178 mm (5 x 7 in)

22 Chapter 3 Input trays and output bins ENWW

Table 3-1 Supported paper sizes (continued)

Size and dimensions Tray 1 Tray 2 Tray 3

(optional)

5x8

127 x 203 mm (5 x 8 in)

105 x 148 mm (4.1 x 5.8 in)

Postcard (JIS)

100 x 148 mm (3.9 x 5.8 in)

D Postcard (JIS)

200 x 148 mm (7.9 x 5.8 in)

16K

184 x 260 mm (7.2 x 10.25 in)

16K

195 x 270 mm (7.7 x 10.6 in)

16K

197 x 273 mm (7.75 x 10.75 in)

Automatic duplex printing

8.5 x 13

216 x 330 mm (8.5 x 13 in)

Envelope #10

105 x 241 mm (4.1 x 9.5 in)

Envelope #9

98 x 225 mm (3.9 x 8.9 in)

Envelope B5

176 x 250 mm (6.9 x 9.8 in)

Envelope C5

162 x 229 mm (6.4 x 9 in)

Envelope C6

114 x 162 mm (4.5 x 6.4 in)

Envelope DL

110 x 220 mm (4.3 x 8.7 in)

Envelope Monarch

98 x 191 mm (3.9 x 7.5 in)

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Supported paper sizes

Table 3-1 Supported paper sizes (continued)

Size and dimensions Tray 1 Tray 2 Tray 3

(optional)

Custom

76 x 127 mm to 216 x 356 mm (3.0 x 5.0 in to

8.5 x 14 in)

Custom

148 x 210 mm to 216 x 297 mm (5.8 x 8.3 in to

8.5 x 11.7 in)

Custom

148 x 210 mm to 216 x 356 mm (5.8 x 8.3 in to

8.5 x 14 in)

Automatic duplex printing

24 Chapter 3 Input trays and output bins ENWW

Supported paper types

For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/

lj500colorMFPM575.

NOTE: To obtain the best results, select the correct paper size and type in the print driver before

printing.

Paper type Tray 1

Plain

Light 60–74 g/m

Midweight 96–110 g/m

Heavy 111–120 g/m

Heavy 111–130 g/m

Extra Heavy 131–175 g/m

Extra Heavy 131–163 g/m

Color Transparency

Labels

Letterhead

Preprinted

Prepunched

Colored

Tray 2

Tray 3 (optional) Automatic duplex

printing

Rough

Bond

Recycled

Envelope

Cardstock 176-220 g/m

Mid-weight glossy 105–110 g/m

Heavy glossy 111–130 g/m

Extra-heavy glossy 131–175 g/m

Card glossy 176–220 g/m

Opaque film

HP EcoSMART Lite

HP Tough Paper

HP Matte 105 g/m

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Supported paper types

Paper type Tray 1

Tray 2

Tray 3 (optional) Automatic duplex

printing

HP Matte 120 g/m

HP Matte 160 g/m

HP Matte 200 g/m

HP Soft Gloss 120 g/m

HP Glossy 130 g/m

HP Glossy 160 g/m

HP Glossy 220 g/m

The stack height for Tray 2 is 100 sheets for glossy paper and 20 mm (.79 in) for short paper (A5, A6, 4x6, and landscape).

26 Chapter 3 Input trays and output bins ENWW

Configure trays

The product automatically prompts you to configure a tray for type and size in the following situations:

When you load paper into the tray

●

When you specify a particular tray or paper type for a print job through the print driver or a

●

software program and the tray is not configured to match the print-job’s settings

NOTE: The prompt does not display if you are printing from Tray 1, and Tray 1 is configured for the

Any Size paper size and the Any Type paper type settings. In this situation, if the print job does not

specify a tray, the product prints from Tray 1, even if the paper size and type settings in the print job do not match the paper loaded in Tray 1.

Configure a tray when loading paper

1. Load paper in the tray. Close the tray if you are using Tray 2 and 3.

2. The tray configuration message displays on the product control panel.

3. Touch the OK button to accept the detected size and type, or touch the Modify button to choose a

different paper size or type.

4. Select the correct size and type, and then touch the OK button.

Configure a tray to match print job settings

1. In the software program, specify the source tray, the paper size, and the paper type.

2. Send the job to the product.

If the tray needs to be configured, a tray configuration message displays on the product control panel.

3. Load the tray with the specified type and size of paper, and then close the tray.

4. Touch the OK button to accept the detected size and type, or touch the Modify button to choose a

different paper size or type.

5. Select the correct size and type, and then touch the OK button.

Configure a tray by using the control panel

You can also configure the trays for type and size without a prompt from the product.

1. From the Home screen on the product control panel, scroll to and touch the Trays button.

2. Touch the line for the tray that you want to configure, and then touch the Modify button.

3. Select the paper size and paper type from the lists of options.

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4. Touch the OK button to save your selection.

Configure trays

Alternative letterhead mode

Use the Alternative Letterhead Mode feature so that you can load letterhead or preprinted paper into the tray the same way for all print or copy jobs, whether you are printing or copying to one side of the sheet of paper or to both sides. When using this mode, load paper the same way you would for automatic duplex printing.

To use the feature, enable it by using the product control-panel menus. To use the feature with Windows, you also need to enable the feature in the print driver and configure the paper type in the print driver.

Enable Alternative Letterhead Mode by using the product control-panel menus

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

Manage Trays

●

Alternative Letterhead Mode

●

3. Touch the Enable option.

To print with Alternative Letterhead Mode for Windows, perform the following procedure for each print job.

Print with Alternative Letterhead Mode (Windows)

1. From the software program, select the Print option.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Advanced tab.

4. Expand the Printer Features list.

5. Open the Alternative Letterhead Mode drop-down list, and click the On option.

6. Click the Apply button.

7. Click the Paper/Quality tab.

8. From the Paper type drop-down list, click the More... option.

9. Expand the list of Type is: options.

10. Expand the list of Other options, and then click the Letterhead option. Click the OK button.

11. Click the OK button to close the Document Properties dialog box. In the Print dialog box,

click the OK button to print the job.

28 Chapter 3 Input trays and output bins ENWW

Tray 1

Tray capacity and paper orientation

To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For short/narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators.

Table 3-2 Tray 1 capacity

Paper type Specifications Quantity

Paper Range:

60 g/m

Envelopes

Labels Maximum: 0.102 mm (0.004 in) thick Maximum stack height: 10 mm (0.39 in)

Transparencies Minimum: 0.102 mm (0.004 in) thick Maximum stack height: 10 mm (0.39 in)

Glossy paper Range:

Less than 60 g/m

105 g/m

(16 lb) to 220 g/m2 (58 lb)

(16 lb) to 90 g/m2 (24 lb)

(28 lb) to 220 g/m2 (58 lb)

Maximum stack height: 10 mm (0.39 in)

Equivalent to 100 sheets of 75 g/m2 (20 lb)

Up to 10 envelopes

Up to 50 sheets

Maximum stack height: 10 mm (0.39 in)

Up to 50 sheets

Table 3-3 Tray 1 paper orientation

Paper type Image

orientation

Preprinted or letterhead

Portrait 1-sided printing Face-down

Duplex mode How to load paper

Alternative Letterhead Mode = Disabled

Top edge leading into the product

How to load paper

Alternative Letterhead Mode = Enabled

Face-up

Bottom edge leading into the product

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Tray 1

Table 3-3 Tray 1 paper orientation (continued)

Paper type Image

orientation

2-sided printing Face-up

Landscape 1-sided printing Face-up

Duplex mode How to load paper

Alternative Letterhead Mode = Disabled

Bottom edge leading into the product

Top edge toward the front of the product

How to load paper

Alternative Letterhead Mode = Enabled

Face-up

Bottom edge leading into the product

Face-up

Top edge toward the front of the product

2-sided printing Face-up

Top edge toward the front of the product

Prepunched Portrait or landscape 1- or 2-sided printing Holes toward the back of the

product

Face-up

Top edge toward the front of the product

Not applicable

30 Chapter 3 Input trays and output bins ENWW

Table 3-3 Tray 1 paper orientation (continued)

Paper type Image

orientation

Envelopes Long edge of the

envelope feeding into the product

Short edge of the

envelope feeding into the product

Duplex mode How to load paper

Alternative Letterhead Mode = Disabled

1-sided printing Face-down

Top edge leading into the product

1-sided printing Face-down

Top edge toward the back of the product

How to load paper

Alternative Letterhead Mode = Enabled

Not applicable

Load Tray 1

1. Open Tray 1.

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Tray 1

2. Slide out the tray extension.

3. Fold out the tray extension to support the

paper and open the side guides.

4. Load paper in the tray face-down and the

short, top edge going into the product first.

32 Chapter 3 Input trays and output bins ENWW

5. Make sure the stack fits under the tabs on the

guides and does not exceed the tray-full indicators.

6. Adjust the side guides so that they lightly touch

the paper stack but do not bend it.

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Tray 1

Print envelopes

If your software does not automatically format an envelope, specify Landscape for page orientation in your software program or print driver. Use the following guidelines to set margins for return and destination addresses on Commercial #10 or DL envelopes:

Address type Left margin Top margin

Return 15 mm (0.6 in) 15 mm (0.6 in)

Destination 102 mm (4 in) 51 mm (2 in)

For envelopes of other sizes, adjust the margin settings accordingly.

Automatic paper sensing (auto-sense mode)

The automatic paper type sensor functions when a tray is configured to the Any Type or Plain setting.

After it has picked up paper from the tray, the product can detect overhead transparencies, paper weight, and gloss level.

For more control, select a specific paper type for the job or configure the tray for a specific paper type.

Auto-sense settings

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

General Settings

●

Print Quality

●

Auto Sense Behavior

●

3. Select one of the auto-sense modes.

Full sensing (Tray 1 only) For each sheet of paper that it picks up from the tray, the product detects light

Expanded sensing

NOTE: This is the default setting for all

trays.

Transparency Only The product distinguishes between transparencies and non-transparencies. This

paper, plain paper, heavy paper, glossy paper, tough paper, and transparencies.

For the first few sheets of paper that it picks up from the tray, the product detects light paper, plain paper, heavy paper, glossy paper, tough paper, and transparencies. The product assumes the rest of the pages are of the same type.

setting provides the fastest printing, but for some paper types it might reduce print quality.

34 Chapter 3 Input trays and output bins ENWW

Tray 2

Tray capacity and paper orientation

Table 3-4 Tray 2 capacity

Paper type Specifications Quantity

Paper Range:

60 g/m

Transparencies Minimum: 0.102 mm (0.004 in) thick Maximum stack height: 25 mm (.98 in)

Glossy paper Range:

105 g/m

(16 lb) to 220 g/m2 (58 lb)

(28 lb) to 220 g/m2 (58 lb)

Equivalent to 250 sheets of 75 g/m

Maximum stack height: 25 mm (.98 in)

For A5, A6, and 4x6 paper sizes, and for paper printed in a landscape orientation the maximum stack height is 15 mm (.59 in),

100 sheets

Table 3-5 Tray 2 paper orientation

Paper type Image

orientation

Preprinted or letterhead

Portrait 1-sided printing Face-up

Duplex mode How to load paper

Alternative Letterhead Mode = Disabled

Top edge at the right side of the tray

How to load paper

Alternative Letterhead Mode = Enabled

Face-up

Top edge at the right side of the tray

(20 lb)

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Tray 2

Table 3-5 Tray 2 paper orientation (continued)

Paper type Image

orientation

2-sided printing Face-down

Landscape 1-sided printing Face-up

Duplex mode How to load paper

Alternative Letterhead Mode = Disabled

Top edge at the left side of the tray

Top edge toward the back of the product

How to load paper

Alternative Letterhead Mode = Enabled

Face-down

Top edge at the left side of the tray

Face-up

Top edge toward the back of the product

2-sided printing Face-down

Top edge toward the front of the product

Prepunched Portrait or landscape 1- or 2-sided printing Holes toward the back of the

product

Face-down

Top edge toward the front of the product

Not applicable

36 Chapter 3 Input trays and output bins ENWW

Load Tray 2

This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not hold as many sheets. Do not overfill the tray.

CAUTION: Do not print envelopes, labels, postcards, or unsupported sizes of paper from Tray 2.

Print these types of paper only from Tray 1.

1. Slide open the tray.

NOTE: Do not open the tray while it is in

use.

2. Adjust the paper-length and paper-width

guides by squeezing the adjustment latch and sliding the guides to the size of the paper being used.

3. Load paper into the tray face-up. Check the

paper to verify the guides lightly touch the stack, but do not bend it.

NOTE: To prevent jams, do not overfill the

tray. Be sure the top of the stack is below the tray full indicator.

NOTE: If the tray is not adjusted correctly,

an error message might display during printing or the paper might jam.

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Tray 2

4. Slide the tray into the product.

5. The control panel shows the tray’s paper type

and size. If the configuration is not correct, follow the instructions on the control panel to change the size or type.

6. For custom-size paper, you need to specify the

X and Y dimensions for the paper

Automatic paper sensing (auto-sense mode)

The automatic paper type sensor functions when a tray is configured to the Any Type or plain type setting.

After it has picked up paper from the tray, the product can detect overhead transparencies, paper weight, and gloss level.

For more control, select a specific paper type for the job or configure the tray for a specific paper type.

Auto-sense settings

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

General Settings

●

Print Quality

●

Auto Sense Behavior

●

3. Select one of the auto-sense modes.

38 Chapter 3 Input trays and output bins ENWW

Expanded sensing

NOTE: This is the default setting for all

trays.

Transparency only The product distinguishes between transparencies and non-transparencies. This

setting provides the fastest printing, but for some paper types it might reduce print quality.

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Tray 2

Optional Tray 3

Tray capacity and paper orientation

Table 3-6 Tray 3 capacity

Paper type Specifications Quantity

Paper Range:

60 g/m

(16 lb) to 220 g/m2 (58 lb)

Labels Maximum: 0.102 mm (0.004 in) thick Maximum stack height: 56 mm (2.2 in)

Transparencies Minimum: 0.102 mm (0.004 in) thick Maximum stack height: 56 mm (2.2 in)

Glossy paper Range:

105 g/m

(28 lb) to 220 g/m2 (58 lb)

Equivalent to 500 sheets of 75 g/m

Maximum stack height: 56 mm (2.2 in)

Table 3-7 Tray 3 paper orientation

Paper type Image

orientation

Preprinted or letterhead

Portrait 1-sided printing Face-up

Duplex mode How to load paper

Alternative Letterhead Mode = Disabled

Top edge at the right side of the tray

How to load paper

Alternative Letterhead Mode = Enabled

Face-up

Top edge at the right side of the tray

(20 lb)

2-sided printing Face-down

Top edge at the left side of the tray

Face-down

Top edge at the left side of the tray

40 Chapter 3 Input trays and output bins ENWW

Table 3-7 Tray 3 paper orientation (continued)

Paper type Image

orientation

Landscape 1-sided printing Face-up

2-sided printing Face-down

Duplex mode How to load paper

Alternative Letterhead Mode = Disabled

Top edge toward the back of the product

Top edge toward the front of the product

How to load paper

Alternative Letterhead Mode = Enabled

Face-up

Top edge toward the back of the product

Face-down

Top edge toward the front of the product

Prepunched Portrait or landscape 1- or 2-sided printing Holes toward the back of the

product

Load Tray 3

This tray holds up to 500 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not hold as many sheets. Do not overfill the tray.

CAUTION: Do not print envelopes, postcards, or unsupported sizes of paper from Tray 3. Print these

types of paper only from Tray 1.

Not applicable

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Optional Tray 3

1. Slide open the tray.

NOTE: Do not open the tray while it is in

use.

2. Adjust the paper-length and paper-width

guides by squeezing the adjustment latches and sliding the guides to the size of the paper being used.

3. Load paper into the tray face-up. Check the

paper to verify the guides lightly touch the stack, but do not bend it.

NOTE: To prevent jams, do not overfill the

tray. Be sure the top of the stack is below the tray–full indicator.

NOTE: If the tray is not adjusted correctly,

an error message might display during printing or the paper might jam.

4. Slide the tray into the product.

42 Chapter 3 Input trays and output bins ENWW

5. The control panel shows the tray’s paper type

and size. If the configuration is not correct, follow the instructions on the control panel to change the size or type.

6. For custom-size paper, you need to specify the

X and Y dimensions for the paper

Automatic paper sensing (auto-sense mode)

The automatic paper type sensor functions when a tray is configured to the Any Type or plain type setting.

After it has picked up paper from the tray, the product can detect overhead transparencies, paper weight, and gloss level.

For more control, select a specific paper type for the job or configure the tray for a specific paper type.

Auto-sense settings

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

General Settings

●

Print Quality

●

Auto Sense Behavior

●

3. Select one of the auto-sense modes.

Expanded sensing

NOTE: This is the default setting for all

trays.

Transparency only The product distinguishes between transparencies and non-transparencies. This

setting provides the fastest printing, but for some paper types it might reduce print quality.

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Optional Tray 3

Standard output bin

The output bin is located under the document feeder and holds up to 250 sheets of 75 g/m2 (20 lb) paper.

44 Chapter 3 Input trays and output bins ENWW

Use the convenience stapler (stapling models only)

Activate the stapling mechanism by inserting paper into the convenience stapler.

1. Insert up to 20 sheets of paper that weighs up

to 75 g/m door. Insert fewer sheets to staple if the paper weight is heavier than 75 g/m

CAUTION: Do not use the convenience

stapler to staple plastic, cardboard, or wood. Damage to the convenience stapler can result from attempting to staple these materials.

NOTE: Exceeding the recommended

capacity can result in jams or damage.

2. Wait for the stapler to staple the sheets. When

it is inserted all the way into the stapler slot, the paper should trigger the stapler mechanism.

(20 lb) into the slot in the stapler

(20 lb).

3. Remove the stapled paper from the slot.

NOTE: If you are unable to remove the

paper after stapling, carefully open the stapler door and then slide your document out.

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Use the convenience stapler (stapling models only)

46 Chapter 3 Input trays and output bins ENWW

4 Parts, supplies, and accessories

Order parts, accessories, and supplies

●

HP policy on non-HP supplies

●

HP anticounterfeit Web site

●

Print when a toner cartridge is at estimated end of life

●

Enable or disable the Very Low Settings options from the control panel

●

Customer self-repair parts

●

Accessories

●

Toner cartridges

●

Toner collection unit

●

Staples (stapling models only)

●

ENWW 47

Order parts, accessories, and supplies

Order supplies and paper www.hp.com/go/suresupply

Order genuine HP parts or accessories

Order through service or support providers Contact an HP-authorized service or support provider.

Order using HP software The HP Embedded Web Server contains a link to the HP

www.hp.com/buy/parts

SureSupply Web site, which provides options for purchasing Original HP supplies.

48 Chapter 4 Parts, supplies, and accessories ENWW

HP policy on non-HP supplies

Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or remanufactured.

NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does

not affect either the warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner cartridge, HP will charge its standard time and materials charges to service the product for the particular failure or damage.

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HP policy on non-HP supplies

HP anticounterfeit Web site

Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the problem.

Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:

The supplies status page indicates that a non-HP supply is installed.

●

You are experiencing a high number of problems with the cartridge.

●

The cartridge does not look like it usually does (for example, the packaging differs from

●

HP packaging).

50 Chapter 4 Parts, supplies, and accessories ENWW

Print when a toner cartridge is at estimated end of life

<Color> <Supply> Low This message displays when a supply is nearing the estimated

end of its useful life. <Color> is the color of the supply, and <Supply> is the type of supply.

<Color> <Supply> Very Low This message displays when a supply is at its estimated end of

useful life. Print-quality problems can occur when using a supply that is at its estimated end of life.

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Print when a toner cartridge is at estimated end of life

Enable or disable the Very Low Settings options from the control panel

You can enable or disable the default settings at any time, and you do not have to re-enable them when you install a new cartridge.

1. From the Home screen on the product control panel, scroll to and touch the Administration button.

2. Open the following menus:

Manage Supplies

●

Supply Settings

●

3. Open one of the following options:

Black Cartridge

●

Color Cartridges

●

Toner Collection Unit

●

Fuser Kit

●

Document Feeder Kit

●

4. Select one of the following options:

Select the Stop option to set the product to stop printing (including printing faxes) until you

●

replace the cartridge.

Select the Prompt to continue option to set the product to stop printing (including printing

●

faxes) and prompt you to replace the cartridge. You can acknowledge the prompt and continue printing.

Select the Continue option to set the product to alert you that the cartridge is very low, but to

●

continue printing.

NOTE: Using the Continue setting allows printing beyond Very Low without customer

interaction and can result in unsatisfactory print quality.

If you select the Stop or Prompt to continue option, the product stops printing when it reaches the Very Low threshold. When you replace the cartridge, the product automatically resumes printing.

When the product is set to the Stop or Prompt to continue option, there is some risk that faxes will not print when the product resumes printing. This can occur if the product has received more faxes than the memory can hold while the product is waiting.

The product can print faxes without interruption when it passes the Very Low threshold if you select the

Continue option for color and black cartridges, but print quality might degrade.

Once an HP supply has reached Very Low, HP’s premium Protection Warranty on that supply has ended.

52 Chapter 4 Parts, supplies, and accessories ENWW

Customer self-repair parts

The following customer self-repair parts are available for the product.

Parts listed as Mandatory self-replacement are to be installed by customers, unless you are

●

willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP product warranty.

Parts listed as Optional self-replacement can be installed by HP service personnel at your request

●

for no additional charge during the product warranty period.

NOTE: For more information, go to www.hp.com/go/learnaboutsupplies.

Table 4-1 Customer self-repair parts

Item Description Self-replacement options Part number

110V fuser kit Replacement fuser Mandatory CD644-67906

220V fuser kit Replacement fuser Mandatory CD644-67907

Document-feeder roller maintenance kit

Right-door kit 500-sheet-tray right door, door

Control-panel kit Replacement control panel Mandatory CD644-67916

HP LaserJet MFP Analog Fax Accessory 500

Tray 2 and 3 roller kit Feed and separation rollers for

Tray 1 roller kit Pickup roller and separation pad

Formatter assembly kit (all countries/regions except China)

Formatter assembly kit (China only)

Hard disk drive kit Replacement HP High

Roller maintenance kit for the document feeder

stopper, and door link

Provides fax capability for the product

Tray 2 and Tray 3

for Tray 1

Replacement formatter (requires you to exchange the previous formatter)

Performance Secure Hard Disk

Performance Secure Hard Disk (Government option)

Mandatory L2725-60002

Mandatory CC468-67906

Mandatory CC478-67901

Mandatory CD644-67904

Mandatory CD644-67903

Mandatory CD644-67909

Mandatory CD644-67910

Optional CD644-67912

Optional CD644-67913

Front door assembly Replacement front door Mandatory CD644-67902

Duplex reverse-guide kit Replacement duplex reverse

guide

Secondary transfer-roller kit Replacement T2 roller Mandatory CD644-67914

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Mandatory CC468-67913

Customer self-repair parts

Table 4-1 Customer self-repair parts (continued)

Item Description Self-replacement options Part number

Intermediate transfer belt (ITB) kit Replacement ITB Mandatory CD644-67908

Toner collection unit (TCU) kit Replacement TCU Mandatory CE254A

Foam-reflector kit Replacement white backing

under the scanner lid

Document-feeder separation-pad spring

Replacement spring for the document–feeder separation pad

Optional 5851-4878

Optional 5851-4879

54 Chapter 4 Parts, supplies, and accessories ENWW

Accessories

Item Description Part number

HP Color LaserJet 1 x 500 Paper Feeder 500-sheet paper feeder (optional Tray 3) CF084A

HP LaserJet MFP Analog Fax Accessory 500

HP LaserJet Printer Cabinet A storage cabinet that is installed

HP Jetdirect print servers HP Jetdirect ew2500 Wireless Print

HP Jetdirect 2700w USB Wireless Print

USB cable 2-meter standard USB-compatible device

Provides fax capability for the product. Included with the M575f model.

beneath the product

Server

connector

CC478-67901

CF085A

J8021A

J8026A

C6518A

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Accessories

Toner cartridges

Toner cartridge view

●

Toner cartridge information

●

Replace the toner cartridges

●

56 Chapter 4 Parts, supplies, and accessories ENWW

Toner cartridge view

1 Plastic shield

2Imaging drum

CAUTION: Do not touch the green roller. Doing so can damage the cartridge

3Memory chip

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Toner cartridges

Toner cartridge information

Color Cartridge number Part number

Standard-capacity replacement black toner cartridge

High-capacity replacement black toner cartridge

Replacement cyan toner cartridge 507A CE401A

Replacement yellow toner cartridge 507A CE402A

Replacement magenta toner cartridge 507A CE403A

Environmental features: Recycle toner cartridges by using the HP Planet Partners return and recycling program.

For more information about supplies, go to

The information contained herein is subject to change without notice. For the latest supplies information

www.hp.com/go/lj500colorMFPM575_manuals.

go to

Recycle toner cartridges

To recycle a genuine HP toner cartridge, place the used cartridge in the box in which the new cartridge arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete information, see the recycling guide that is included with each new HP supply item.

507A CE400A

507X CE400X

www.hp.com/go/learnaboutsupplies.

Toner-cartridge storage

Do not remove the toner cartridge from its package until you are ready to use it.

CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few

minutes. Cover the imaging drum if the toner cartridge must be removed from the product for an extended period of time.

HP policy on non-HP toner cartridges

Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or remanufactured.

NOTE: Any damage caused by a non-HP toner cartridge is not covered under the HP warranty and

service agreements.

58 Chapter 4 Parts, supplies, and accessories ENWW

Replace the toner cartridges

The product uses four colors and has a different toner cartridge for each color: black (K), magenta (M), cyan (C), and yellow (Y).

CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold

water. Hot water sets toner into fabric.

NOTE: Information about recycling used toner cartridges is on the toner cartridge box.

1. Open the front door. Make sure that the door

is completely open.

2. Grasp the handle of the used toner cartridge

and pull out to remove.

3. Remove the new toner cartridge from its

protective bag.

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Toner cartridges

4. Grasp both sides of the toner cartridge and

distribute the toner by gently rocking the toner cartridge.

5. Remove the plastic shield from the toner

cartridge.

CAUTION: Avoid prolonged exposure to

light.

CAUTION: Do not touch the green roller.

Doing so can damage the cartridge.

60 Chapter 4 Parts, supplies, and accessories ENWW

6. Align the toner cartridge with its slot and insert

the toner cartridge until it clicks into place.

7. Close the front door.

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Toner cartridges

Toner collection unit

Item Description Part number

Toner Collection Unit Receptacle for waste toner CE254A

For more information, go to www.hp.com/go/learnaboutsupplies.

Replace the toner collection unit

Replace the toner collection unit when the product control panel prompts you.

NOTE: The toner collection unit is designed for a single use. Do not attempt to empty the toner

collection unit and reuse it. Doing so could lead to toner being spilled inside the product, which could result in reduced print quality. After use, return the toner collection unit to HP’s Planet Partners program for recycling.

NOTE: If printing documents that require heavy toner coverage, the toner collection unit can fill

quickly. If printing these types of documents, HP recommends that you have another toner collection unit available.

1. Open the front door. Make sure that the door

is completely open.

2. Grasp the blue label at the top of the toner

collection unit, and then remove the toner collection unit from the product.

62 Chapter 4 Parts, supplies, and accessories ENWW

3. Place the attached blue cap over the blue

opening at the top of the unit.

4. Remove the new toner collection unit from its

packaging.

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Toner collection unit

5. Insert the bottom of the new unit into the

product first, and then push the top of the unit until it clicks into place.

6. Close the front door.

NOTE: If the toner collection unit is not

installed correctly, the front door does not close completely.

To recycle the used toner collection unit, follow the instructions included with the new toner collection unit.

64 Chapter 4 Parts, supplies, and accessories ENWW

Staples (stapling models only)

Item Description Part number

Staple cartridge Pack of two staple cartridges. Each

For more information, go to www.hp.com/go/learnaboutsupplies.

Load staples

1. Open the stapler door.

NOTE: Opening the stapler door disables

the stapler.

Instructions and replacement staples part numbers are listed on the stapler door.

Q7432A

cartridge holds 1,500 unformed staples.

2. If you are replacing a staple cartridge (for

example, if the staple cartridge has run out of staples), remove the staple cartridge from the product.

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Staples (stapling models only)

3. Insert a new staple cardridge into the opening

inside the stapler door.

4. Close the stapler door.

66 Chapter 4 Parts, supplies, and accessories ENWW

5Print

Supported print drivers (Windows)

●

Change print-job settings (Windows)

●

Change print-job settings (Mac OS X)

●

Print tasks (Windows)

●

Print tasks (Mac OS X)

●

Additional print tasks (Windows)

●

Additional print tasks (Mac OS X)

●

Color printing

●

Store print jobs on the product

●

Add a job-separator page (Windows)

●

Use HP ePrint

●

Use the HP ePrint Mobile Driver

●

Use Apple AirPrint

●

Use HP Smart Print (Windows)

●

Use easy-access USB printing

●

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Supported print drivers (Windows)

Print drivers provide access to the product features and allow the computer to communicate with the product (using a printer language). The following print drivers are available at

lj500colorMFPM575_software.

www.hp.com/go/

HP PCL 6 driver

HP UPD PS driver

HP UPD PCL 5

Provided as the default driver on the in-box CD. This driver is automatically

●

installed unless you select a different one.

Recommended for all Windows environments

●

Provides the overall best speed, print quality, and product-feature support for

●

most users

Developed to align with the Windows Graphic Device Interface (GDI) for the

●

best speed in Windows environments

Might not be fully compatible with third-party and custom software programs

●

that are based on PCL 5

●

Recommended for printing with Adobe highly graphics-intensive software programs

Provides support for printing from postscript emulation needs, or for postscript

●

flash font support

Recommended for general office printing in Windows environments

●

Compatible with previous PCL versions and older HP LaserJet products

●

The best choice for printing from third-party or custom software programs

●

The best choice when operating with mixed environments, which require the

●

product to be set to PCL 5 (UNIX, Linux, mainframe)

software programs or with other

Designed for use in corporate Windows environments to provide a single

●

driver for use with multiple product models

Preferred when printing to multiple product models from a mobile Windows

●

computer

HP UPD PCL 6

Recommended for printing in all Windows environments

●

Provides the overall best speed, print quality, and printer feature support for

●

most users

Developed to align with Windows Graphic Device Interface (GDI) for best

●

speed in Windows environments

Might not be fully compatible with third-party and custom software programs

●

that are based on PCL 5

HP Universal Print Driver (UPD)

The HP Universal Print Driver (UPD) for Windows is a single print driver that gives you instant access to virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on

68 Chapter 5 Print ENWW

proven HP print driver technology and has been tested thoroughly and used with many software programs. It is a powerful solution that performs consistently over time.

The HP UPD communicates directly with each HP product, gathers configuration information, and then customizes the user interface to show the product’s unique, available features. It automatically enables features that are available for the product, such as two-sided printing and stapling, so you do not need to enable them manually.

For more information, go to

UPD installation modes

Traditional mode

Dynamic mode

www.hp.com/go/upd.

To use this mode, download UPD from the Internet. Go to www.hp.com/go/

●

upd.

Use this mode if you are installing the driver for a single computer.

●

It operates with a specific product.

●

If you use this mode, you must install UPD separately for each computer and

●

for each product.

To use this mode, download UPD from the Internet. Go to

●

upd.

Dynamic mode allows you to use a single driver installation, so you can

●

discover and print to HP products in any location.

Use this mode if you are installing UPD for a workgroup.

●

www.hp.com/go/

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Supported print drivers (Windows)

Change print-job settings (Windows)

Change the settings for all print jobs until the software program is closed

The steps can vary; this procedure is most common.

1. From the software program, select the Print option.

2. Select the product, and then click Properties or Preferences.

Change the default settings for all print jobs

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the

default Start menu view): Click Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control Panel, and then click Printers.

Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and Printers.

2. Right-click the print-driver icon, and then select Printing Preferences.

Change the product configuration settings

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the

default Start menu view): Click Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control Panel, and then click Printers.

Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click Devices and Printers.

2. Right-click the print-driver icon, and then select Properties or Printer properties.

3. Click the Device Settings tab.

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Change print-job settings (Mac OS X)

Change the settings for all print jobs until the software program is closed

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,

and then open a menu for which you want to change the print settings.

4. For each menu, select the print settings that you want to change.

5. Change the settings that you want on the various menus.

Change the default settings for all print jobs

1. Click the File menu, and then click the Print option.

2. In the Printer menu, select the product.

3. By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,

and then open a menu for which you want to change the print settings.

4. For each menu, select the print settings that you want to save for reuse.

5. In the Presets menu, click the Save As... option, and enter a name for the preset.

6. Click the OK button.

These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

Change the product configuration settings

At the computer, open the Apple the Print & Fax icon (OS X v10.5 and 10.6) or the Print & Scan icon (OS X v10.7).

2. Select the product in the left side of the window.

3. Click the Options & Supplies button.

4. Click the Driver tab.

5. Configure the installed options.

menu, click the System Preferences menu, and then click

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Change print-job settings (Mac OS X)

Print tasks (Windows)

Use a printing shortcut (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the

Properties or Preferences button.

3. Click the Printing Shortcuts tab.

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4. Select one of the shortcuts. Click the OK

button to close the Document Properties dialog box.

NOTE: When you select a shortcut, the

corresponding settings change on the other tabs in the print driver.

5. In the Print dialog box, click the OK button to

print the job.

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Print tasks (Windows)

Create printing shortcuts (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the

Properties or Preferences button.

3. Click the Printing Shortcuts tab.

4. Select an existing shortcut as a base.

NOTE: Always select a shortcut before

adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, all your adjustments are lost.

74 Chapter 5 Print ENWW

5. Select the print options for the new shortcut.

6. Click the Save As button.

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Print tasks (Windows)

7. Enter a name for the shortcut, and then click

the OK button.

8. Click the OK button to close the Document

Properties dialog box. In the Print dialog

box, click the OK button to print the job.

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Automatically print on both sides (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the

Properties or Preferences button.

3. Click the Finishing tab.

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Print tasks (Windows)

4. Select the Print on both sides check box.

Click the OK button to close the Document Properties dialog box.

5. In the Print dialog box, click the OK button to

print the job.

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Print multiple pages per sheet (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the

Properties or Preferences button.

3. Click the Finishing tab.

4. Select the number of pages per sheet from the

Pages per sheet drop-down list.

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Print tasks (Windows)

5. Select the correct Print page borders,

Page order, and Orientation options. Click the OK button to close the Document Properties dialog box.

6. In the Print dialog box, click the OK button to

print the job.

80 Chapter 5 Print ENWW

Select the page orientation (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the

Properties or Preferences button.

3. Click the Finishing tab.

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Print tasks (Windows)

4. In the Orientation area, select the Portrait

or Landscape option.

To print the page image upside down, select the Rotate by 180 degrees option.

Click the OK button to close the Document

Properties dialog box.

5. In the Print dialog box, click the OK button to

print the job.

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Select the paper type (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the

Properties or Preferences button.

3. Click the Paper/Quality tab.

4. From the Paper type drop-down list, click the

More... option.

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Print tasks (Windows)

5. Expand the list of Type is: options.

6. Expand the category of paper types that best

describes your paper.

84 Chapter 5 Print ENWW

7. Select the option for the type of paper you are

using, and click the OK button.

8. Click the OK button to close the Document

Properties dialog box. In the Print dialog

box, click the OK button to print the job.

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Print tasks (Windows)

Print the first or last page on different paper (Windows)

1. From the software program, select the Print

option.

2. Select the product, and then click the

Properties or Preferences button.

3. Click the Paper/Quality tab.

4. In the Special pages area, click the Print

pages on different paper option, and

then click the Settings button.

86 Chapter 5 Print ENWW

HP M575dn User Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product introduction

Product back view

Interface ports

Serial number and model number location

Control panel

Control-panel Home screen

Control-panel cleaning

Control-panel help

Product reports

Install the software

Install the software

3 Input trays and output bins

Configure trays

Configure a tray when loading paper

Configure a tray to match print job settings

Configure a tray by using the control panel

Alternative letterhead mode

Tray 1

Tray capacity and paper orientation

Load Tray 1

Print envelopes

Automatic paper sensing (auto-sense mode)

Auto-sense settings

Tray 2

Tray capacity and paper orientation

Load Tray 2

Automatic paper sensing (auto-sense mode)

Auto-sense settings

Optional Tray 3

Tray capacity and paper orientation

Load Tray 3

Automatic paper sensing (auto-sense mode)

Auto-sense settings

Standard output bin

Use the convenience stapler (stapling models only)

4 Parts, supplies, and accessories

Order parts, accessories, and supplies

HP policy on non-HP supplies

HP anticounterfeit Web site

Print when a toner cartridge is at estimated end of life

Enable or disable the Very Low Settings options from the control panel

Customer self-repair parts

Accessories

Toner cartridges

Toner cartridge view

Toner cartridge information

Recycle toner cartridges

Toner-cartridge storage

HP policy on non-HP toner cartridges

Replace the toner cartridges

Toner collection unit

Replace the toner collection unit

Staples (stapling models only)

Load staples

Supported print drivers (Windows)

HP Universal Print Driver (UPD)

UPD installation modes

Change print-job settings (Windows)

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

Change print-job settings (Mac OS X)

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

Print tasks (Windows)

Use a printing shortcut (Windows)

Create printing shortcuts (Windows)

Automatically print on both sides (Windows)

Print multiple pages per sheet (Windows)

Select the page orientation (Windows)

Select the paper type (Windows)

Print the first or last page on different paper (Windows)