HP M477fnw User Manual
User Guide
Color LaserJet Pro MFP M477
www.hp.com/support/colorljM477MFP
M477fnw
M477fdn
M477fdw
HP Color LaserJet Pro MFP M477
User Guide
Copyright and License
© 2015 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is prohibited,
except as allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed
as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
Part number: CF377-90919
Edition 1, 10/2015
Trademark Credits
Adobe
®
, Adobe Photoshop®, Acrobat®, and
PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Computer, Inc., registered in the U.S. and
other countries. iPod is a trademark of Apple
Computer, Inc. iPod is for legal or rightholderauthorized copying only. Don't steal music.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
UNIX
®
is a registered trademark of The Open
Group.
Table of contents
1 Product overview .......................................................................................................................................... 1
Product views ........................................................................................................................................................ 2
Printer front view ................................................................................................................................ 2
Printer back view ................................................................................................................................. 3
Control-panel view .............................................................................................................................. 4
Home screen layout .......................................................................................................... 5
How to use the touchscreen control panel ...................................................................... 6
Product specifications ........................................................................................................................................... 7
Technical specifications ...................................................................................................................... 7
Supported operating systems ............................................................................................................ 9
Mobile printing solutions .................................................................................................................. 10
Printer dimensions ............................................................................................................................ 11
Power consumption, electrical specifications, and acoustic emissions .......................................... 13
Operating-environment range .......................................................................................................... 13
Printer hardware setup and software installation ............................................................................................. 14
2 Paper trays ................................................................................................................................................. 15
Load paper into Tray 1 (multipurpose tray) ........................................................................................................ 16
Introduction ....................................................................................................................................... 16
Load paper into Tray 1 (multipurpose tray) ..................................................................................... 16
Tray 1 paper orientation ................................................................................................................... 18
Load paper into Tray 2 ......................................................................................................................................... 19
Introduction ....................................................................................................................................... 19
Load paper into Tray 2 ...................................................................................................................... 19
Tray 2 paper orientation ................................................................................................................... 22
Load and print envelopes .................................................................................................................................... 23
Introduction ....................................................................................................................................... 23
Print envelopes ................................................................................................................................. 23
Envelope orientation ......................................................................................................................... 24
ENWW iii
3 Supplies, accessories, and parts ................................................................................................................... 25
Order supplies, accessories, and parts ............................................................................................................... 26
Ordering ............................................................................................................................................. 26
Supplies and accessories .................................................................................................................. 26
Customer self-repair parts ............................................................................................................... 26
Replace the toner cartridges ............................................................................................................................... 28
Introduction ....................................................................................................................................... 28
Remove and replace the toner cartridges ........................................................................................ 29
4 Print ........................................................................................................................................................... 35
Print tasks (Windows) .......................................................................................................................................... 36
How to print (Windows) ..................................................................................................................... 36
Automatically print on both sides (Windows) .................................................................................. 37
Manually print on both sides (Windows) .......................................................................................... 37
Print multiple pages per sheet (Windows) ....................................................................................... 39
Select the paper type (Windows) ...................................................................................................... 39
Additional print tasks ........................................................................................................................ 39
Print tasks (OS X) ................................................................................................................................................. 41
How to print (OS X) ............................................................................................................................ 41
Automatically print on both sides (OS X) .......................................................................................... 41
Manually print on both sides (OS X) .................................................................................................. 41
Print multiple pages per sheet (OS X) ............................................................................................... 42
Select the paper type (OS X) ............................................................................................................. 42
Additional print tasks ........................................................................................................................ 42
Store print jobs on the product to print later or print privately ......................................................................... 44
Introduction ....................................................................................................................................... 44
Before you begin ............................................................................................................................... 44
Set up the printer for job storage ..................................................................................................... 44
Step one: Install the USB storage device ....................................................................... 44
Step two: Update the print driver ................................................................................... 45
Create a stored job (Windows) .......................................................................................................... 45
Print a stored job ............................................................................................................................... 47
Delete a stored job ............................................................................................................................ 47
Mobile printing ..................................................................................................................................................... 48
Introduction ....................................................................................................................................... 48
Wi-Fi Direct and NFC Printing (wireless models only) ...................................................................... 48
Enable or disable Wi-Fi Direct ......................................................................................... 48
Change the printer Wi-Fi Direct name ............................................................................ 49
HP ePrint via email ............................................................................................................................ 49
HP ePrint software ............................................................................................................................ 50
AirPrint ............................................................................................................................................... 50
iv ENWW
Android embedded printing .............................................................................................................. 51
Use walk-up USB printing .................................................................................................................................... 52
Introduction ....................................................................................................................................... 52
Step one: Access USB files on the printer ......................................................................................... 52
Step two: Print USB documents ........................................................................................................ 52
Option one: Print documents .......................................................................................... 52
Option two: Print photos ................................................................................................ 53
5 Copy ........................................................................................................................................................... 55
Make a copy ......................................................................................................................................................... 56
Copy on both sides (duplex) ................................................................................................................................ 57
Copy on both sides automatically ..................................................................................................... 57
Copy on both sides manually ............................................................................................................ 57
Additional copy tasks .......................................................................................................................................... 58
6 Scan ........................................................................................................................................................... 59
Scan by using the HP Scan software (Windows) ................................................................................................. 60
Scan by using the HP Scan software (OS X) ........................................................................................................ 61
Scan to a USB flash drive ..................................................................................................................................... 62
Set up the Scan to Network Folder feature ........................................................................................................ 63
Introduction ....................................................................................................................................... 63
Before you begin ............................................................................................................................... 63
Method one: Use the Scan to Network Folder Wizard (Windows) .................................................... 63
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server
(Windows) .......................................................................................................................................... 65
Step one: Access the HP Embedded Web Server (EWS) ................................................. 65
Step two: Configure the Scan to Network Folder feature .............................................. 65
Set up the Scan to Network Folder feature on a Mac ....................................................................... 66
Step one: Access the HP Embedded Web Server (EWS) ................................................. 66
Method one: Use a Web browser to open the HP Embedded Web
Server (EWS) ................................................................................................. 66
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) ............................................................................................................. 67
Step two: Configure the Scan to Network Folder feature .............................................. 67
Scan to a network folder ..................................................................................................................................... 69
Set up the Scan to E-mail feature ....................................................................................................................... 70
Introduction ....................................................................................................................................... 70
Before you begin ............................................................................................................................... 70
Method one: Use the Scan to Email Wizard (Windows) .................................................................... 70
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ....... 71
Step one: Access the HP Embedded Web Server (EWS) ................................................. 72
ENWW v
Step two: Configure the Scan to E-mail feature ............................................................ 72
Step three: Add contacts to the E-mail Address Book ................................................... 74
Step four: Configure the default E-mail Options ........................................................... 74
Set up the Scan to E-mail feature on a Mac ...................................................................................... 75
Step one: Access the HP Embedded Web Server (EWS) ................................................. 75
Method one: Use a Web browser to open the HP Embedded Web
Server (EWS) ................................................................................................. 75
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) ............................................................................................................. 75
Step two: Configure the Scan to E-mail feature ............................................................ 75
Step three: Add contacts to the E-mail Address Book ................................................... 77
Step four: Configure the default E-mail Options ........................................................... 77
Scan to email ....................................................................................................................................................... 79
Additional scan tasks ........................................................................................................................................... 80
7 Fax ............................................................................................................................................................. 81
Set up to send and receive faxes ......................................................................................................................... 82
Before starting .................................................................................................................................. 82
Step 1: Identify the phone connection type ..................................................................................... 82
Step 2: Set up the fax ........................................................................................................................ 83
Dedicated phone line ...................................................................................................... 83
Shared voice/fax line ...................................................................................................... 84
Shared voice/fax line with an answering machine ........................................................ 85
Step 3: Configure the fax time, date, and header ............................................................................ 86
HP Fax Setup Wizard ....................................................................................................... 87
Printer control panel ....................................................................................................... 87
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ........................... 87
Step 4: Run a fax test ........................................................................................................................ 88
Send a fax ............................................................................................................................................................ 89
Fax from the flatbed scanner ........................................................................................................... 89
Fax from the document feeder ......................................................................................................... 90
Use speed dials and group-dial entries ............................................................................................ 90
Send a fax from the software ........................................................................................................... 91
Send a fax from a third-party software program, such as Microsoft Word ..................................... 91
8 Manage the product ..................................................................................................................................... 93
Use HP Web Services applications ...................................................................................................................... 94
Change the product connection type (Windows) ................................................................................................ 95
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................ 96
Advanced configuration with HP Utility for OS X ................................................................................................ 99
Open HP Utility .................................................................................................................................. 99
vi ENWW
HP Utility features ............................................................................................................................. 99
Configure IP network settings ........................................................................................................................... 102
Introduction ..................................................................................................................................... 102
Printer sharing disclaimer ............................................................................................................... 102
View or change network settings ................................................................................................... 102
Rename the printer on a network ................................................................................................... 102
Manually configure IPv4 TCP/IP parameters from the control panel ............................................ 103
Link speed and duplex settings ...................................................................................................... 103
Product security features .................................................................................................................................. 105
Introduction ..................................................................................................................................... 105
Assign or change the system password using the Embedded Web Server ................................... 105
Energy-conservation settings ........................................................................................................................... 106
Introduction ..................................................................................................................................... 106
Print with EconoMode ..................................................................................................................... 106
Set the Sleep/Auto Off After setting .............................................................................................. 106
Set the Shut Down After delay and configure the printer to use 1 watt or less of power ............ 107
Set the Delay Shut Down setting .................................................................................................... 107
HP Web Jetadmin ............................................................................................................................................... 108
Update the firmware ......................................................................................................................................... 109
Method one: Update the firmware using the control panel ........................................................... 109
Method two: Update the firmware using the Firmware Update Utility ......................................... 109
9 Solve problems .......................................................................................................................................... 111
Customer support .............................................................................................................................................. 112
Control panel help system ................................................................................................................................ 113
Restore the factory-set defaults ...................................................................................................................... 114
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ...................... 115
Change the “Very Low” settings ..................................................................................................... 115
For printers with fax capability .................................................................................... 115
Order supplies ................................................................................................................................. 116
Product does not pick up paper or misfeeds .................................................................................................... 117
Introduction ..................................................................................................................................... 117
The printer does not pick up paper ................................................................................................. 117
The printer picks up multiple sheets of paper ............................................................................... 119
The document feeder jams, skews, or picks up multiple sheets of paper .................................... 122
Clean the pickup rollers and separation pad in the document feeder ........................................... 123
Clear paper jams ................................................................................................................................................ 125
Introduction ..................................................................................................................................... 125
Experiencing frequent or recurring paper jams? ............................................................................ 125
Paper jam locations ........................................................................................................................ 126
Clear paper jams in the document feeder ...................................................................................... 127
ENWW vii
Clear paper jams in Tray 1 .............................................................................................................. 129
Clear paper jams in Tray 2 .............................................................................................................. 132
Clear paper jams in the rear door and the fuser area .................................................................... 133
Clear paper jams in the output bin ................................................................................................. 135
Clear paper jams in the duplexer (duplex models only) ................................................................. 136
Improve print quality ......................................................................................................................................... 137
Introduction ..................................................................................................................................... 137
Print from a different software program ....................................................................................... 137
Check the paper-type setting for the print job ............................................................................... 137
Check the paper type setting (Windows) ..................................................................... 137
Check the paper type setting (OS X) ............................................................................. 138
Check toner-cartridge status .......................................................................................................... 138
Clean the product ............................................................................................................................ 139
Print a cleaning page .................................................................................................... 139
Check the scanner glass for dirt and smudges ............................................................ 139
Visually inspect the toner cartridge ............................................................................................... 139
Check paper and the printing environment .................................................................................... 140
Step one: Use paper that meets HP specifications ...................................................... 140
Step two: Check the environment ................................................................................ 140
Step three: Set the individual tray alignment .............................................................. 140
Adjust color settings (Windows) ..................................................................................................... 141
Calibrate the printer to align the colors ......................................................................................... 142
Check the EconoMode settings ....................................................................................................... 142
Try a different print driver .............................................................................................................. 143
Improve copy and scan image quality .............................................................................................................. 145
Introduction ..................................................................................................................................... 145
Check the scanner glass for dirt and smudges ............................................................................... 145
Eliminate lines or streaks when using the document feeder ........................................................ 146
Check the paper settings ................................................................................................................ 146
Check the image adjustment settings ............................................................................................ 146
Optimize for text or pictures .......................................................................................................... 147
Check the scanner resolution and color settings on the computer ............................................... 147
Resolution and color guidelines ................................................................................... 147
Color .............................................................................................................................. 148
Edge-to-edge copying .................................................................................................................... 148
Clean the pickup rollers and separation pad in the document feeder ........................................... 148
Improve fax image quality ................................................................................................................................ 150
Introduction ..................................................................................................................................... 150
Check the scanner glass for dirt and smudges ............................................................................... 150
Check the send-fax resolution settings ......................................................................................... 151
Check the error-correction settings ............................................................................................... 151
viii ENWW
Check the fit-to-page setting ......................................................................................................... 151
Clean the pickup rollers and separation pad in the document feeder ........................................... 151
Send to a different fax machine ..................................................................................................... 153
Check the sender's fax machine ..................................................................................................... 153
Solve wired network problems ......................................................................................................................... 154
Introduction ..................................................................................................................................... 154
Poor physical connection ................................................................................................................ 154
The computer is using the incorrect IP address for the printer ..................................................... 154
The computer is unable to communicate with the printer ............................................................ 154
The printer is using incorrect link and duplex settings for the network ....................................... 155
New software programs might be causing compatibility problems ............................................. 155
The computer or workstation might be set up incorrectly ............................................................ 155
The printer is disabled, or other network settings are incorrect ................................................... 155
Solve wireless network problems ..................................................................................................................... 156
Introduction ..................................................................................................................................... 156
Wireless connectivity checklist ....................................................................................................... 156
The printer does not print after the wireless configuration completes ........................................ 157
The printer does not print, and the computer has a third-party firewall installed ....................... 157
The wireless connection does not work after moving the wireless router or printer ................... 157
Cannot connect more computers to the wireless printer .............................................................. 157
The wireless printer loses communication when connected to a VPN .......................................... 158
The network does not appear in the wireless networks list .......................................................... 158
The wireless network is not functioning ........................................................................................ 158
Perform a wireless network diagnostic test .................................................................................. 158
Reduce interference on a wireless network ................................................................................... 158
Solve fax problems ............................................................................................................................................ 160
Introduction ..................................................................................................................................... 160
Fax troubleshooting checklist ........................................................................................................ 160
Solve general fax problems ............................................................................................................ 161
Faxes are sending slowly ............................................................................................. 161
Fax quality is poor ........................................................................................................ 162
Fax cuts off or prints on two pages .............................................................................. 163
Index ........................................................................................................................................................... 165
ENWW ix
x ENWW
1 Product overview
●
Product views
●
Product specifications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see
www.hp.com/
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 1
Product views
●
Printer front view
●
Printer back view
●
Control-panel view
Printer front view
10
2
4
11
1
9
8
7
6
5
3
1 Scanner
2 Document feeder
3 Regulatory label (inside the front door)
4Tray 2
5Tray 1
6 Power on/off button
7 Front door (provides toner cartridge access)
8 Output bin extension
9 Output bin
10 Walk-up USB port (for printing and scanning without a computer)
11 Touchscreen control panel (tilts up for easier viewing)
2 Chapter 1 Product overview ENWW
Printer back view
2
7
8
3
5
4
6
1
1 Front door release button
2 Duplexer (fdn and fdw models only)
3 USB port for job storage
4 USB port for direct connection to a computer
5 Ethernet port
6Fax ports
7 Power connection
8 Rear door (fnw model only) (provides access for clearing jams)
ENWW Product views 3
Control-panel view
2
1
345
1 Touchscreen Provides access to menus, help animations, and printer
information.
2 Home page screen indicator The display indicates which Home screen the control panel is
currently displaying.
3 Help button Provides access to the control-panel help system
4 Home button Provides access to the Home screen
5 Back button Returns to the previous screen
NOTE: While the control panel does not have a standard Cancel button, during many printer processes a
Cancel button appears on the touchscreen. This permits users to cancel a process before the printer
completes it.
4 Chapter 1 Product overview ENWW
Home screen layout
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the printer control panel.
NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.
1
11 9 8 7 610 5 4 3
2
1 Reset button Touch this button to reset any temporary job settings to the default printer settings.
2 Connection Information
button
Touch this button to open the Connection Information menu, which provides network information.
The button appears as either a wired network icon
or a wireless network icon ,
depending on the type of network to which the printer is connected.
3
Setup
button
Touch this button to open the Setup menu.
4
Apps
button
Touch this button to open the Apps menu to print directly from select Web applications.
5
Supplies
button
Touch this button to view information about supplies status.
6 USB
button Touch this button to open the USB Flash Drive menu.
7
Fax
button
Touch this button to open the fax features.
8 Scan
button Touch this button to open the scan features:
●
Scan to USB Drive
●
Scan to Network Folder
●
Scan to E-mail
9 Jobs
button Touch this button to open the stored jobs feature.
10
Copy
button
Touch this button to open the copy feature.
11 Printer status This screen area provides information about the overall printer status.
ENWW Product views 5
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch
Touch an item on the screen to select that item
or open that menu. Also, when scrolling
through menus, briefly touch the screen to stop
the scrolling.
Touch the Setup
button to open the Setup
menu.
Swipe
Touch the screen and then move the finger
horizontally to move the screen sideways.
Swipe the Home screen to access the Setup
button.
Scroll
Touch the screen, and then, without lifting the
finger, move the finger vertically to move the
screen.
Scroll through the Setup menu.
6 Chapter 1 Product overview ENWW
Product specifications
IMPORTANT: The following specifications are correct at the time of publication, but they are subject to
change. For current information, see
www.hp.com/support/colorljM477MFP.
●
Technical specifications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specifications, and acoustic emissions
●
Operating-environment range
Technical specifications
Model name
Product number
M477fnw
CF377A
M477fdn
CF378A
M477fdw
CF379A
Paper handling 50-sheet multipurpose tray (Tray 1)
Tray 2 (250-sheet capacity)
Automatic duplex printing Not available
Connectivity 10/100/1000 Ethernet LAN connection
with IPv4 and IPv6
Hi-Speed USB 2.0
Print server for wireless network
connectivity
Not available
Walk-up USB port
HP near field communication (NFC) and
Wi-Fi Direct for printing from mobile
devices
Not available Not available
Control-panel display
and input
Touchscreen control panel
Print Prints 27 pages per minute (ppm) on
A4 and 28 ppm on letter-size paper
USB printing (no computer required)
Job storage/PIN-protected printing
(Requires a 16 GB or greater USB
thumb drive.)
Fax
ENWW Product specifications 7
Model name
Product number
M477fnw
CF377A
M477fdn
CF378A
M477fdw
CF379A
Copy and Scan
NOTE: Copy and scan
speeds are subject to
change. For the most
current information,
go to
www.hp.com/
support/
colorljM477MFP.
Copies 19 pages per minute (ppm)
Scans 26 ppm
50-page document feeder
Scan to E-mail, Scan to USB, and Scan
to Network Folder options
8 Chapter 1 Product overview ENWW
Supported operating systems
The following information applies to the printer-specific Windows PCL 6 and OS X print drivers.
Windows: The HP Software Installer installs the HP PCL.6, HP PCL-6, or HP PCL 6 driver depending on the
Windows operating system along with optional software when using the full software installer. See the
software installation notes for more information.
Mac computers and OS X: Mac computers and Apple mobile devices are supported with this printer. The OS X
print driver and print utility are available for download from hp.com and may also be available via Apple
Software Update. The HP installer software for OS X is not included in the in-box CD. Follow these steps to
download the OS X installer software:
1. Go to
www.hp.com/support/colorljM477MFP.
2. Select Support Options, and then under Download Options select Drivers, Software & Firmware.
3. Click the operating system version, and then click the Download button.
Operating system Print driver installed Notes
Windows® XP SP3 or later, 32bit
The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver and scan
application only.
The full software installation is not supported for this
operating system.
Microsoft retired mainstream support for Windows XP in
April 2009. HP will continue to provide best-effort support
for the discontinued XP operating system.
Windows Vista®, 32-bit The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
The full software installation is not supported for this
operating system.
Windows Server 2003 SP2 or
later, 32-bit
The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation. The basic installer
installs the driver only.
The full software installation is not supported for this
operating system.
Use UPD drivers for 64-bit operating systems.
Microsoft retired mainstream support for Windows Server
2003 in July 2010. HP will continue to provide best-effort
support for the discontinued Server 2003 operating
system.
Windows 7 SP1 or later, 32-bit
and 64-bit
The HP PCL 6 printer-specific print
driver is installed for this operating
system as part of the full software
installation.
Windows 8, 32-bit and 64-bit The HP PCL-6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
Windows 8 RT support is provided through Microsoft IN OS
Version 4, 32-bit driver.
Windows 8.1, 32-bit and 64-bit The HP PCL-6 printer-specific print
driver is installed for this operating
system.
Windows 8.1 RT support is provided through Microsoft IN
OS Version 4, 32-bit driver.
Windows 10 The HP PCL-6 printer-specific print
driver is installed for this operating
system.
ENWW Product specifications 9
Operating system Print driver installed Notes
Windows Server 2008 SP2, 32bit
The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
Windows Server 2008 SP2, 64bit
The HP PCL.6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
Windows Server 2008 R2, SP 1,
64-bit
The HP PCL 6 printer-specific print
driver is installed for this operating
system as part of the basic software
installation.
Windows Server 2012, 64-bit The software installer does not
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 printerspecific print drivers do support it.
Download the HP PCL 6 or PCL-6 driver from the HP Web
site
www.hp.com/support/colorljM477MFP, and use the
Windows Add Printer tool to install it.
Windows Server 2012 R2, 64 bit The software installer does not
support Windows Server 2012 but
the HP PCL 6 and HP PCL-6 printerspecific print drivers do support it.
Download the HP PCL 6 or PCL-6 driver from the HP Web
site
www.hp.com/support/colorljM477MFP, and use the
Windows Add Printer tool to install it.
OS X 10.8 Mountain Lion, OS X
10.9 Mavericks, and OS X 10.10
Yosemite
The OS X print driver and print utility
are available for download from
hp.com and may also be available
via Apple Software Update. The HP
installer software for OS X is not
included in the in-box CD.
For OS X, download the full installer from the support Web
site for this printer.
1. Go to
www.hp.com/support/colorljM477MFP.
2. Select Support Options, and then under Download
Options select Drivers, Software & Firmware.
3. Click the operating system version, and then click the
Download button.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM477MFP for
HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS
driver support for this printer, go to
www.hp.com/go/upd and click the Specifications tab.
Mobile printing solutions
The printer supports the following software for mobile printing:
●
HP ePrint software
NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and
64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit);
and OS X versions 10.8 Mountain Lion, 10.9 Mavericks, and 10.10 Yosemite.
●
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
●
HP ePrint app (Available for Android, iOS, and Blackberry)
●
ePrint Enterprise app (Supported on all printers with ePrint Enterprise Server Software)
10 Chapter 1 Product overview ENWW
●
HP All-in-One Remote app for iOS and Android devices
●
Google Cloud Print
●
AirPrint
●
Android Printing
Printer dimensions
Figure 1-1 Dimensions for the M477fnw models
3
3
1
1
2
2
Printer fully closed Printer fully open
1. Height 399.8 mm (15.74 in) 656 mm (25.83 in)
2. Depth 461 mm (18.15 in) 1025 mm (40.35 in)
3. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
Weight (with cartridges) 21.8 kg (48.06 lb)
ENWW Product specifications 11
Figure 1-2 Dimensions for the M477fdn and M477fdw models
3
3
1
1
2
2
Printer fully closed Printer fully open
1. Height 399.8 mm (15.74 in) 656 mm (25.83 in)
2. Depth 472.3 mm (18.59 in) 1124.4 mm (44.27 in)
3. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
Weight (with cartridges) 23.2 kg (51.15 lb)
Figure 1-3 Dimensions for models with optional Tray 3
3
1
2
1
2
3
Printer fully closed Printer fully open
1. Height 531.8 mm (20.93 in) 788 mm (31.02 in)
12 Chapter 1 Product overview ENWW
Printer fully closed Printer fully open
2. Depth 461 mm (18.15 in) (fnw model)
472.3 mm (18.59 in) (fdn and fnw models)
1025 mm (40.35 in) (fnw model)
1124.4 mm (44.27 in) (fdn and fnw models)
3. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
Weight (with cartridges) 27 kg (59.52 lb) (fnw model)
28.4 kg (62.61 lb) (fdn and fnw models)
Power consumption, electrical specifications, and acoustic emissions
See www.hp.com/support/colorljM477MFP for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating-environment range
Table 1-1 Operating-environment specifications
Environment Recommended Allowed
Temperature 17° to 27°C (62.6° to 80.6°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 30% to 80% RH
Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)
ENWW Product specifications 13
Printer hardware setup and software installation
For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For
additional instructions, go to HP support on the Web.
Go to
www.hp.com/support/colorljM477MFP for HP's all-inclusive help for the printer. Find the following
support:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
14 Chapter 1 Product overview ENWW
2 Paper trays
●
Load paper into Tray 1 (multipurpose tray)
●
Load paper into Tray 2
●
Load and print envelopes
For more information:
The following information is correct at the time of publication. For current information, see
www.hp.com/
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
●
Install and configure
●
Learn and use
●
Solve problems
●
Download software and firmware updates
●
Join support forums
●
Find warranty and regulatory information
ENWW 15
Load paper into Tray 1 (multipurpose tray)
Introduction
Use Tray 1 to print single-page documents, documents that require multiple paper types, or envelopes.
●
Load paper into Tray 1 (multipurpose tray)
●
Tray 1 paper orientation
Load paper into Tray 1 (multipurpose tray)
1. Open Tray 1.
2. Press the tab on the right paper guide to move the paper
width guides outward, and then slide out the tray extension.
16 Chapter 2 Paper trays ENWW
3. Place the paper stack in the tray, and then adjust the side
guides so that they lightly touch the stack, but do not bend it.
For information about how to orient the paper, see
Tray 1
paper orientation on page 18.
4. At the computer, begin the printing process from the software
application. Make sure that the driver is set to the correct
paper type and size for the paper being printed from Tray 1.
ENWW Load paper into Tray 1 (multipurpose tray) 17
Tray 1 paper orientation
When using paper that requires a specific orientation, load it according to the information in the following
table.
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Top edge leading into the printer
123
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the printer
123
Prepunched 1-sided printing or 2-sided printing Face-up
Holes toward the left side of the printer
18 Chapter 2 Paper trays ENWW
Loading...