HP M477fdn User Manual

Color LaserJet Pro MFP M477
User Guide
M477fnw
M477fdn
M477fdw
www.hp.com/support/colorljM477MFP
HP Color LaserJet Pro MFP M477
User Guide
© 2015 Copyright Hewlett-Packard Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Part number: CF377-90919
Edition 1, 10/2015
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Table of contents
1 Product overview .......................................................................................................................................... 1
Product views ........................................................................................................................................................ 2
Printer front view ................................................................................................................................ 2
Printer back view ................................................................................................................................. 3
Control-panel view .............................................................................................................................. 4
Home screen layout .......................................................................................................... 5
How to use the touchscreen control panel ...................................................................... 6
Product specifications ........................................................................................................................................... 7
Technical specifications ...................................................................................................................... 7
Supported operating systems ............................................................................................................ 9
Mobile printing solutions .................................................................................................................. 10
Printer dimensions ............................................................................................................................ 11
Power consumption, electrical specifications, and acoustic emissions .......................................... 13
Operating-environment range .......................................................................................................... 13
Printer hardware setup and software installation ............................................................................................. 14
2 Paper trays ................................................................................................................................................. 15
Load paper into Tray 1 (multipurpose tray) ........................................................................................................ 16
Introduction ....................................................................................................................................... 16
Load paper into Tray 1 (multipurpose tray) ..................................................................................... 16
Tray 1 paper orientation ................................................................................................................... 18
Load paper into Tray 2 ......................................................................................................................................... 19
Introduction ....................................................................................................................................... 19
Load paper into Tray 2 ...................................................................................................................... 19
Tray 2 paper orientation ................................................................................................................... 22
Load and print envelopes .................................................................................................................................... 23
Introduction ....................................................................................................................................... 23
Print envelopes ................................................................................................................................. 23
Envelope orientation ......................................................................................................................... 24
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3 Supplies, accessories, and parts ................................................................................................................... 25
Order supplies, accessories, and parts ............................................................................................................... 26
Ordering ............................................................................................................................................. 26
Supplies and accessories .................................................................................................................. 26
Customer self-repair parts ............................................................................................................... 26
Replace the toner cartridges ............................................................................................................................... 28
Introduction ....................................................................................................................................... 28
Remove and replace the toner cartridges ........................................................................................ 29
4 Print ........................................................................................................................................................... 35
Print tasks (Windows) .......................................................................................................................................... 36
How to print (Windows) ..................................................................................................................... 36
Automatically print on both sides (Windows) .................................................................................. 37
Manually print on both sides (Windows) .......................................................................................... 37
Print multiple pages per sheet (Windows) ....................................................................................... 39
Select the paper type (Windows) ...................................................................................................... 39
Additional print tasks ........................................................................................................................ 39
Print tasks (OS X) ................................................................................................................................................. 41
How to print (OS X) ............................................................................................................................ 41
Automatically print on both sides (OS X) .......................................................................................... 41
Manually print on both sides (OS X) .................................................................................................. 41
Print multiple pages per sheet (OS X) ............................................................................................... 42
Select the paper type (OS X) ............................................................................................................. 42
Additional print tasks ........................................................................................................................ 42
Store print jobs on the product to print later or print privately ......................................................................... 44
Introduction ....................................................................................................................................... 44
Before you begin ............................................................................................................................... 44
Set up the printer for job storage ..................................................................................................... 44
Step one: Install the USB storage device ....................................................................... 44
Step two: Update the print driver ................................................................................... 45
Create a stored job (Windows) .......................................................................................................... 45
Print a stored job ............................................................................................................................... 47
Delete a stored job ............................................................................................................................ 47
Mobile printing ..................................................................................................................................................... 48
Introduction ....................................................................................................................................... 48
Wi-Fi Direct and NFC Printing (wireless models only) ...................................................................... 48
Enable or disable Wi-Fi Direct ......................................................................................... 48
Change the printer Wi-Fi Direct name ............................................................................ 49
HP ePrint via email ............................................................................................................................ 49
HP ePrint software ............................................................................................................................ 50
AirPrint ............................................................................................................................................... 50
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Android embedded printing .............................................................................................................. 51
Use walk-up USB printing .................................................................................................................................... 52
Introduction ....................................................................................................................................... 52
Step one: Access USB files on the printer ......................................................................................... 52
Step two: Print USB documents ........................................................................................................ 52
Option one: Print documents .......................................................................................... 52
Option two: Print photos ................................................................................................ 53
5 Copy ........................................................................................................................................................... 55
Make a copy ......................................................................................................................................................... 56
Copy on both sides (duplex) ................................................................................................................................ 57
Copy on both sides automatically ..................................................................................................... 57
Copy on both sides manually ............................................................................................................ 57
Additional copy tasks .......................................................................................................................................... 58
6 Scan ........................................................................................................................................................... 59
Scan by using the HP Scan software (Windows) ................................................................................................. 60
Scan by using the HP Scan software (OS X) ........................................................................................................ 61
Scan to a USB flash drive ..................................................................................................................................... 62
Set up the Scan to Network Folder feature ........................................................................................................ 63
Introduction ....................................................................................................................................... 63
Before you begin ............................................................................................................................... 63
Method one: Use the Scan to Network Folder Wizard (Windows) .................................................... 63
Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server
(Windows) .......................................................................................................................................... 65
Step one: Access the HP Embedded Web Server (EWS) ................................................. 65
Step two: Configure the Scan to Network Folder feature .............................................. 65
Set up the Scan to Network Folder feature on a Mac ....................................................................... 66
Step one: Access the HP Embedded Web Server (EWS) ................................................. 66
Method one: Use a Web browser to open the HP Embedded Web
Server (EWS) ................................................................................................. 66
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) ............................................................................................................. 67
Step two: Configure the Scan to Network Folder feature .............................................. 67
Scan to a network folder ..................................................................................................................................... 69
Set up the Scan to E-mail feature ....................................................................................................................... 70
Introduction ....................................................................................................................................... 70
Before you begin ............................................................................................................................... 70
Method one: Use the Scan to Email Wizard (Windows) .................................................................... 70
Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows) ....... 71
Step one: Access the HP Embedded Web Server (EWS) ................................................. 72
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Step two: Configure the Scan to E-mail feature ............................................................ 72
Step three: Add contacts to the E-mail Address Book ................................................... 74
Step four: Configure the default E-mail Options ........................................................... 74
Set up the Scan to E-mail feature on a Mac ...................................................................................... 75
Step one: Access the HP Embedded Web Server (EWS) ................................................. 75
Method one: Use a Web browser to open the HP Embedded Web
Server (EWS) ................................................................................................. 75
Method two: Use the HP Utility to open the HP Embedded Web Server
(EWS) ............................................................................................................. 75
Step two: Configure the Scan to E-mail feature ............................................................ 75
Step three: Add contacts to the E-mail Address Book ................................................... 77
Step four: Configure the default E-mail Options ........................................................... 77
Scan to email ....................................................................................................................................................... 79
Additional scan tasks ........................................................................................................................................... 80
7 Fax ............................................................................................................................................................. 81
Set up to send and receive faxes ......................................................................................................................... 82
Before starting .................................................................................................................................. 82
Step 1: Identify the phone connection type ..................................................................................... 82
Step 2: Set up the fax ........................................................................................................................ 83
Dedicated phone line ...................................................................................................... 83
Shared voice/fax line ...................................................................................................... 84
Shared voice/fax line with an answering machine ........................................................ 85
Step 3: Configure the fax time, date, and header ............................................................................ 86
HP Fax Setup Wizard ....................................................................................................... 87
Printer control panel ....................................................................................................... 87
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ........................... 87
Step 4: Run a fax test ........................................................................................................................ 88
Send a fax ............................................................................................................................................................ 89
Fax from the flatbed scanner ........................................................................................................... 89
Fax from the document feeder ......................................................................................................... 90
Use speed dials and group-dial entries ............................................................................................ 90
Send a fax from the software ........................................................................................................... 91
Send a fax from a third-party software program, such as Microsoft Word ..................................... 91
8 Manage the product ..................................................................................................................................... 93
Use HP Web Services applications ...................................................................................................................... 94
Change the product connection type (Windows) ................................................................................................ 95
Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................ 96
Advanced configuration with HP Utility for OS X ................................................................................................ 99
Open HP Utility .................................................................................................................................. 99
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HP Utility features ............................................................................................................................. 99
Configure IP network settings ........................................................................................................................... 102
Introduction ..................................................................................................................................... 102
Printer sharing disclaimer ............................................................................................................... 102
View or change network settings ................................................................................................... 102
Rename the printer on a network ................................................................................................... 102
Manually configure IPv4 TCP/IP parameters from the control panel ............................................ 103
Link speed and duplex settings ...................................................................................................... 103
Product security features .................................................................................................................................. 105
Introduction ..................................................................................................................................... 105
Assign or change the system password using the Embedded Web Server ................................... 105
Energy-conservation settings ........................................................................................................................... 106
Introduction ..................................................................................................................................... 106
Print with EconoMode ..................................................................................................................... 106
Set the Sleep/Auto Off After setting .............................................................................................. 106
Set the Shut Down After delay and configure the printer to use 1 watt or less of power ............ 107
Set the Delay Shut Down setting .................................................................................................... 107
HP Web Jetadmin ............................................................................................................................................... 108
Update the firmware ......................................................................................................................................... 109
Method one: Update the firmware using the control panel ........................................................... 109
Method two: Update the firmware using the Firmware Update Utility ......................................... 109
9 Solve problems .......................................................................................................................................... 111
Customer support .............................................................................................................................................. 112
Control panel help system ................................................................................................................................ 113
Restore the factory-set defaults ...................................................................................................................... 114
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ...................... 115
Change the “Very Low” settings ..................................................................................................... 115
For printers with fax capability .................................................................................... 115
Order supplies ................................................................................................................................. 116
Product does not pick up paper or misfeeds .................................................................................................... 117
Introduction ..................................................................................................................................... 117
The printer does not pick up paper ................................................................................................. 117
The printer picks up multiple sheets of paper ............................................................................... 119
The document feeder jams, skews, or picks up multiple sheets of paper .................................... 122
Clean the pickup rollers and separation pad in the document feeder ........................................... 123
Clear paper jams ................................................................................................................................................ 125
Introduction ..................................................................................................................................... 125
Experiencing frequent or recurring paper jams? ............................................................................ 125
Paper jam locations ........................................................................................................................ 126
Clear paper jams in the document feeder ...................................................................................... 127
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Clear paper jams in Tray 1 .............................................................................................................. 129
Clear paper jams in Tray 2 .............................................................................................................. 132
Clear paper jams in the rear door and the fuser area .................................................................... 133
Clear paper jams in the output bin ................................................................................................. 135
Clear paper jams in the duplexer (duplex models only) ................................................................. 136
Improve print quality ......................................................................................................................................... 137
Introduction ..................................................................................................................................... 137
Print from a different software program ....................................................................................... 137
Check the paper-type setting for the print job ............................................................................... 137
Check the paper type setting (Windows) ..................................................................... 137
Check the paper type setting (OS X) ............................................................................. 138
Check toner-cartridge status .......................................................................................................... 138
Clean the product ............................................................................................................................ 139
Print a cleaning page .................................................................................................... 139
Check the scanner glass for dirt and smudges ............................................................ 139
Visually inspect the toner cartridge ............................................................................................... 139
Check paper and the printing environment .................................................................................... 140
Step one: Use paper that meets HP specifications ...................................................... 140
Step two: Check the environment ................................................................................ 140
Step three: Set the individual tray alignment .............................................................. 140
Adjust color settings (Windows) ..................................................................................................... 141
Calibrate the printer to align the colors ......................................................................................... 142
Check the EconoMode settings ....................................................................................................... 142
Try a different print driver .............................................................................................................. 143
Improve copy and scan image quality .............................................................................................................. 145
Introduction ..................................................................................................................................... 145
Check the scanner glass for dirt and smudges ............................................................................... 145
Eliminate lines or streaks when using the document feeder ........................................................ 146
Check the paper settings ................................................................................................................ 146
Check the image adjustment settings ............................................................................................ 146
Optimize for text or pictures .......................................................................................................... 147
Check the scanner resolution and color settings on the computer ............................................... 147
Resolution and color guidelines ................................................................................... 147
Color .............................................................................................................................. 148
Edge-to-edge copying .................................................................................................................... 148
Clean the pickup rollers and separation pad in the document feeder ........................................... 148
Improve fax image quality ................................................................................................................................ 150
Introduction ..................................................................................................................................... 150
Check the scanner glass for dirt and smudges ............................................................................... 150
Check the send-fax resolution settings ......................................................................................... 151
Check the error-correction settings ............................................................................................... 151
viii ENWW
Check the fit-to-page setting ......................................................................................................... 151
Clean the pickup rollers and separation pad in the document feeder ........................................... 151
Send to a different fax machine ..................................................................................................... 153
Check the sender's fax machine ..................................................................................................... 153
Solve wired network problems ......................................................................................................................... 154
Introduction ..................................................................................................................................... 154
Poor physical connection ................................................................................................................ 154
The computer is using the incorrect IP address for the printer ..................................................... 154
The computer is unable to communicate with the printer ............................................................ 154
The printer is using incorrect link and duplex settings for the network ....................................... 155
New software programs might be causing compatibility problems ............................................. 155
The computer or workstation might be set up incorrectly ............................................................ 155
The printer is disabled, or other network settings are incorrect ................................................... 155
Solve wireless network problems ..................................................................................................................... 156
Introduction ..................................................................................................................................... 156
Wireless connectivity checklist ....................................................................................................... 156
The printer does not print after the wireless configuration completes ........................................ 157
The printer does not print, and the computer has a third-party firewall installed ....................... 157
The wireless connection does not work after moving the wireless router or printer ................... 157
Cannot connect more computers to the wireless printer .............................................................. 157
The wireless printer loses communication when connected to a VPN .......................................... 158
The network does not appear in the wireless networks list .......................................................... 158
The wireless network is not functioning ........................................................................................ 158
Perform a wireless network diagnostic test .................................................................................. 158
Reduce interference on a wireless network ................................................................................... 158
Solve fax problems ............................................................................................................................................ 160
Introduction ..................................................................................................................................... 160
Fax troubleshooting checklist ........................................................................................................ 160
Solve general fax problems ............................................................................................................ 161
Faxes are sending slowly ............................................................................................. 161
Fax quality is poor ........................................................................................................ 162
Fax cuts off or prints on two pages .............................................................................. 163
Index ........................................................................................................................................................... 165
ENWW ix
x ENWW

1 Product overview

Product views
Product specifications
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
Install and configure
Learn and use
Solve problems
Download software and firmware updates
Join support forums
Find warranty and regulatory information
www.hp.com/
ENWW 1

Product views

Printer front view

Printer back view
Control-panel view
Printer front view
1
2
11
10
9
8
7
6
5
4
1 Scanner
2 Document feeder
3 Regulatory label (inside the front door)
4Tray 2
3
5Tray 1
6 Power on/off button
7 Front door (provides toner cartridge access)
8 Output bin extension
9 Output bin
10 Walk-up USB port (for printing and scanning without a computer)
11 Touchscreen control panel (tilts up for easier viewing)
2 Chapter 1 Product overview ENWW

Printer back view

8
7
6
1 Front door release button
2 Duplexer (fdn and fdw models only)
3 USB port for job storage
4 USB port for direct connection to a computer
1
2
3
4
5
5 Ethernet port
6Fax ports
7 Power connection
8 Rear door (fnw model only) (provides access for clearing jams)
ENWW Product views 3

Control-panel view

1 Touchscreen Provides access to menus, help animations, and printer
1
2
345
information.
2 Home page screen indicator The display indicates which Home screen the control panel is
3 Help button Provides access to the control-panel help system
4 Home button Provides access to the Home screen
5 Back button Returns to the previous screen
NOTE: While the control panel does not have a standard Cancel button, during many printer processes a
Cancel button appears on the touchscreen. This permits users to cancel a process before the printer
completes it.
currently displaying.
4 Chapter 1 Product overview ENWW
Home screen layout
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by touching the Home button on the printer control panel.
NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.
1
2
11 9 8 7 610 5 4 3
1 Reset button Touch this button to reset any temporary job settings to the default printer settings.
2 Connection Information
button
3
4
5
Setup
Apps
Supplies
button
button
button
Touch this button to open the Connection Information menu, which provides network information.
The button appears as either a wired network icon
depending on the type of network to which the printer is connected.
Touch this button to open the Setup menu.
Touch this button to open the Apps menu to print directly from select Web applications.
Touch this button to view information about supplies status.
or a wireless network icon ,
6 USB
7
8 Scan
9 Jobs
10
11 Printer status This screen area provides information about the overall printer status.
button Touch this button to open the USB Flash Drive menu.
button
Fax
button Touch this button to open the scan features:
button Touch this button to open the stored jobs feature.
Copy
button
Touch this button to open the fax features.
Scan to USB Drive
Scan to Network Folder
Scan to E-mail
Touch this button to open the copy feature.
ENWW Product views 5
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch
Swipe
Scroll
Touch an item on the screen to select that item or open that menu. Also, when scrolling through menus, briefly touch the screen to stop the scrolling.
Touch the screen and then move the finger horizontally to move the screen sideways.
Touch the screen, and then, without lifting the finger, move the finger vertically to move the screen.
Touch the Setup menu.
Swipe the Home screen to access the Setup button.
Scroll through the Setup menu.
button to open the Setup
6 Chapter 1 Product overview ENWW
Product specifications
IMPORTANT: The following specifications are correct at the time of publication, but they are subject to
change. For current information, see
Technical specifications
Supported operating systems
Mobile printing solutions
Printer dimensions
Power consumption, electrical specifications, and acoustic emissions
Operating-environment range
Technical specifications
www.hp.com/support/colorljM477MFP.
Model name
Product number
Paper handling 50-sheet multipurpose tray (Tray 1)
Tray 2 (250-sheet capacity)
Automatic duplex printing Not available
Connectivity 10/100/1000 Ethernet LAN connection
Hi-Speed USB 2.0
Print server for wireless network
Walk-up USB port
HP near field communication (NFC) and
Control-panel display and input
Print Prints 27 pages per minute (ppm) on
USB printing (no computer required)
M477fnw
CF377A
with IPv4 and IPv6
connectivity
Not available Not available Wi-Fi Direct for printing from mobile devices
Touchscreen control panel
A4 and 28 ppm on letter-size paper
M477fdn
CF378A
Not available
M477fdw
CF379A
Job storage/PIN-protected printing
(Requires a 16 GB or greater USB thumb drive.)
Fax
ENWW Product specifications 7
Model name
M477fnw
M477fdn
M477fdw
Product number
Copy and Scan
NOTE: Copy and scan
speeds are subject to change. For the most current information,
www.hp.com/
go to
support/ colorljM477MFP.
50-page document feeder
Scan to E-mail, Scan to USB, and Scan
Copies 19 pages per minute (ppm)
Scans 26 ppm
to Network Folder options
CF377A
CF378A
CF379A
8 Chapter 1 Product overview ENWW

Supported operating systems

The following information applies to the printer-specific Windows PCL 6 and OS X print drivers.
Windows: The HP Software Installer installs the HP PCL.6, HP PCL-6, or HP PCL 6 driver depending on the Windows operating system along with optional software when using the full software installer. See the software installation notes for more information.
Mac computers and OS X: Mac computers and Apple mobile devices are supported with this printer. The OS X print driver and print utility are available for download from hp.com and may also be available via Apple Software Update. The HP installer software for OS X is not included in the in-box CD. Follow these steps to download the OS X installer software:
1. Go to
www.hp.com/support/colorljM477MFP.
2. Select Support Options, and then under Download Options select Drivers, Software & Firmware.
3. Click the operating system version, and then click the Download button.
Operating system Print driver installed Notes
Windows® XP SP3 or later, 32­bit
Windows Vista®, 32-bit The HP PCL.6 printer-specific print
Windows Server 2003 SP2 or later, 32-bit
The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation. The basic installer installs the driver and scan application only.
driver is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.
The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.
The full software installation is not supported for this operating system.
Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best-effort support for the discontinued XP operating system.
The full software installation is not supported for this operating system.
The full software installation is not supported for this operating system.
Use UPD drivers for 64-bit operating systems.
Microsoft retired mainstream support for Windows Server 2003 in July 2010. HP will continue to provide best-effort support for the discontinued Server 2003 operating system.
Windows 7 SP1 or later, 32-bit and 64-bit
Windows 8, 32-bit and 64-bit The HP PCL-6 printer-specific print
Windows 8.1, 32-bit and 64-bit The HP PCL-6 printer-specific print
Windows 10 The HP PCL-6 printer-specific print
The HP PCL 6 printer-specific print driver is installed for this operating system as part of the full software installation.
driver is installed for this operating system as part of the basic software installation.
driver is installed for this operating system.
driver is installed for this operating system.
Windows 8 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.
Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.
ENWW Product specifications 9
Operating system Print driver installed Notes
Windows Server 2008 SP2, 32­bit
Windows Server 2008 SP2, 64­bit
Windows Server 2008 R2, SP 1, 64-bit
Windows Server 2012, 64-bit The software installer does not
Windows Server 2012 R2, 64 bit The software installer does not
OS X 10.8 Mountain Lion, OS X
10.9 Mavericks, and OS X 10.10 Yosemite
The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation.
The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation.
The HP PCL 6 printer-specific print driver is installed for this operating system as part of the basic software installation.
support Windows Server 2012 but the HP PCL 6 and HP PCL-6 printer­specific print drivers do support it.
support Windows Server 2012 but the HP PCL 6 and HP PCL-6 printer­specific print drivers do support it.
The OS X print driver and print utility are available for download from hp.com and may also be available via Apple Software Update. The HP installer software for OS X is not included in the in-box CD.
Download the HP PCL 6 or PCL-6 driver from the HP Web
www.hp.com/support/colorljM477MFP, and use the
site Windows Add Printer tool to install it.
Download the HP PCL 6 or PCL-6 driver from the HP Web
www.hp.com/support/colorljM477MFP, and use the
site Windows Add Printer tool to install it.
For OS X, download the full installer from the support Web site for this printer.
1. Go to
2. Select Support Options, and then under Download
www.hp.com/support/colorljM477MFP.
Options select Drivers, Software & Firmware.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljM477MFP for
HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD PCL6, UPD PCL 5, and UPD PS
driver support for this printer, go to

Mobile printing solutions

The printer supports the following software for mobile printing:
HP ePrint software
NOTE: The HP ePrint Software supports the following operating systems: Windows 7 SP 1 (32-bit and
64-bit); Windows 8 (32-bit and 64-bit); Windows 8.1 (32-bit and 64-bit); Windows 10 (32-bit and 64-bit); and OS X versions 10.8 Mountain Lion, 10.9 Mavericks, and 10.10 Yosemite.
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)
HP ePrint app (Available for Android, iOS, and Blackberry)
3. Click the operating system version, and then click the
Download button.
www.hp.com/go/upd and click the Specifications tab.
ePrint Enterprise app (Supported on all printers with ePrint Enterprise Server Software)
10 Chapter 1 Product overview ENWW
HP All-in-One Remote app for iOS and Android devices
Google Cloud Print
AirPrint
Android Printing

Printer dimensions

Figure 1-1 Dimensions for the M477fnw models
3
3
1
1
2
Printer fully closed Printer fully open
1. Height 399.8 mm (15.74 in) 656 mm (25.83 in)
2. Depth 461 mm (18.15 in) 1025 mm (40.35 in)
3. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
Weight (with cartridges) 21.8 kg (48.06 lb)
2
ENWW Product specifications 11
Figure 1-2 Dimensions for the M477fdn and M477fdw models
3
1
3
1
2
Printer fully closed Printer fully open
1. Height 399.8 mm (15.74 in) 656 mm (25.83 in)
2. Depth 472.3 mm (18.59 in) 1124.4 mm (44.27 in)
3. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
Weight (with cartridges) 23.2 kg (51.15 lb)
Figure 1-3 Dimensions for models with optional Tray 3
2
3
3
1
1
2
Printer fully closed Printer fully open
1. Height 531.8 mm (20.93 in) 788 mm (31.02 in)
12 Chapter 1 Product overview ENWW
2
Printer fully closed Printer fully open
2. Depth 461 mm (18.15 in) (fnw model)
472.3 mm (18.59 in) (fdn and fnw models)
3. Width 415.4 mm (16.35 in) 415.4 mm (16.35 in)
Weight (with cartridges) 27 kg (59.52 lb) (fnw model)
28.4 kg (62.61 lb) (fdn and fnw models)
1025 mm (40.35 in) (fnw model)
1124.4 mm (44.27 in) (fdn and fnw models)

Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/colorljM477MFP for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.

Operating-environment range

Table 1-1 Operating-environment specifications
Environment Recommended Allowed
Temperature 17° to 27°C (62.6° to 80.6°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 30% to 80% RH
Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)
ENWW Product specifications 13

Printer hardware setup and software installation

For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web.
Go to
www.hp.com/support/colorljM477MFP for HP's all-inclusive help for the printer. Find the following
support:
Install and configure
Learn and use
Solve problems
Download software and firmware updates
Join support forums
Find warranty and regulatory information
14 Chapter 1 Product overview ENWW

2 Paper trays

Load paper into Tray 1 (multipurpose tray)
Load paper into Tray 2
Load and print envelopes
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
Install and configure
Learn and use
Solve problems
Download software and firmware updates
Join support forums
Find warranty and regulatory information
www.hp.com/
ENWW 15

Load paper into Tray 1 (multipurpose tray)

Introduction

Use Tray 1 to print single-page documents, documents that require multiple paper types, or envelopes.

Load paper into Tray 1 (multipurpose tray)

Tray 1 paper orientation
Load paper into Tray 1 (multipurpose tray)
1. Open Tray 1.
2. Press the tab on the right paper guide to move the paper
width guides outward, and then slide out the tray extension.
16 Chapter 2 Paper trays ENWW
3. Place the paper stack in the tray, and then adjust the side
guides so that they lightly touch the stack, but do not bend it. For information about how to orient the paper, see
paper orientation on page 18.
Tray 1
4. At the computer, begin the printing process from the software
application. Make sure that the driver is set to the correct paper type and size for the paper being printed from Tray 1.
ENWW Load paper into Tray 1 (multipurpose tray) 17

Tray 1 paper orientation

When using paper that requires a specific orientation, load it according to the information in the following table.
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Top edge leading into the printer
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the printer
123
123
Prepunched 1-sided printing or 2-sided printing Face-up
Holes toward the left side of the printer
18 Chapter 2 Paper trays ENWW

Load paper into Tray 2

Introduction

The following information describes how to load paper in Tray 2.

Load paper into Tray 2

Tray 2 paper orientation
Load paper into Tray 2
1. Open the tray.
2. Adjust the paper-width guides by squeezing the adjustment
latches on the guides and then sliding the guides to the size of the paper being used.
ENWW Load paper into Tray 2 19
3. To load legal-size paper, extend the tray front by squeezing
the front latch and pulling the front of the tray.
NOTE: When loaded with legal-size paper, Tray 2 extends
from the front of the printer approximately 51 mm (2 in).
4. Load paper into the tray.
20 Chapter 2 Paper trays ENWW
5. Make sure that the paper stack is flat at all four corners. Slide
the paper length and width guides so that they are against the stack of paper.
NOTE: To prevent jams, do not overfill the tray. Be sure that
the top of the stack is below the tray full indicator.
6. After making sure that the paper stack is below the tray full
indicator, close the tray.
ENWW Load paper into Tray 2 21

Tray 2 paper orientation

When using paper that requires a specific orientation, load it according to the information in the following table.
Paper type Output How to load paper
Letterhead or preprinted 1-sided printing Face-up
Top edge toward the printer
Letterhead or preprinted 2-sided printing Face-down
Top edge away from the printer
123
Prepunched 1-sided printing or 2-sided printing Face-up
Holes toward the left side of the printer
123
22 Chapter 2 Paper trays ENWW

Load and print envelopes

Introduction

The following information describes how to print and load envelopes. For the best performance, only 5 mm (. 2 in) of envelopes (4 to 6 envelopes) should be loaded into Tray 1, and only 10 envelopes should be loaded into Tray2.
To print envelopes using either Tray 1 or Tray 2, follow these steps to select the correct settings in the print driver.

Print envelopes

1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print,
and then select the printer.
3. Click or tap the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the envelopes.
5. In the Paper type drop-down list, select Envelope.
6. In the Paper source drop-down list, select the tray to be used.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the OK button to print the job.
ENWW Load and print envelopes 23

Envelope orientation

Load envelopes in Tray 1 face up, with the short, postage end leading into the printer.
Load envelopes in Tray 2 face up, with the short, postage end leading into the printer.
24 Chapter 2 Paper trays ENWW

3 Supplies, accessories, and parts

Order supplies, accessories, and parts
Replace the toner cartridges
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
Install and configure
Learn and use
Solve problems
Download software and firmware updates
Join support forums
Find warranty and regulatory information
www.hp.com/
ENWW 25

Order supplies, accessories, and parts

Ordering

Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on the computer, enter
www.hp.com/buy/parts
the printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply Web site, which provides options for purchasing Original HP supplies.

Supplies and accessories

Item Description Cartridge number Part number
Supplies
HP 410A Black Original LaserJet Toner Cartridge
HP 410X High Yield Black Original LaserJet Toner Cartridge
HP 410A Cyan Original LaserJet Toner Cartridge
HP 410X High Yield Cyan Original LaserJet Toner Cartridge
HP 410A Yellow Original LaserJet Toner Cartridge
Standard-capacity replacement black toner cartridge
High-capacity replacement black toner cartridge
Standard-capacity replacement cyan toner cartridge
High-capacity replacement cyan toner cartridge
Standard-capacity replacement yellow toner cartridge
410A CF410A
410X CF410X
410A CF411A
410X CF411X
410A CF412A
HP 410X High Yield Yellow Original LaserJet Toner Cartridge
HP 410A Magenta Original LaserJet Toner Cartridge
HP 410X High Yield Magenta Original LaserJet Toner Cartridge
Accessories
Optional 550-sheet paper feeder Optional Tray 3 CF404A
USB 2.0 printer cable A-to-B cable (2-meter standard) C6518A
High-capacity replacement yellow toner cartridge
Standard-capacity replacement magenta toner cartridge
High-capacity replacement magenta toner cartridge
410X CF412X
410A CF413A
410X CF413X

Customer self-repair parts

Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More information about the CSR program and benefits can be found at
www.hp.com/go/csr-faq.
26 Chapter 3 Supplies, accessories, and parts ENWW
www.hp.com/go/csr-support and
Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized service or support provider. When ordering, one of the following will be needed: part number, serial number (found on back of printer), product number, or printer name.
Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not provided under the HP product warranty.
Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no additional charge during the printer warranty period.
Item Description Self-replacement
options
150-sheet paper input tray Replacement cassette for Tray 2 Mandatory RM2-6377-000CN
550-sheet paper feeder Replacement optional Tray 3 Mandatory CF404-67901
Part number
ENWW Order supplies, accessories, and parts 27

Replace the toner cartridges

Introduction

This printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.
To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at
www.hp.com/
go/suresupply. Scroll to the bottom of the page and verify that the country/region is correct.
The printer uses four colors and has a different toner cartridge for each color: yellow (Y), magenta (M), cyan (C), and black (K). The toner cartridges are inside the front door.
Item Description Cartridge number Part number
HP 410A Black Original LaserJet Toner Cartridge
HP 410X High Yield Black Original LaserJet Toner Cartridge
HP 410A Cyan Original LaserJet Toner Cartridge
HP 410X High Yield Cyan Original LaserJet Toner Cartridge
HP 410A Yellow Original LaserJet Toner Cartridge
HP 410X High Yield Yellow Original LaserJet Toner Cartridge
HP 410A Magenta Original LaserJet Toner Cartridge
Standard-capacity replacement black toner cartridge
High-capacity replacement black toner cartridge
Standard-capacity replacement cyan toner cartridge
High-capacity replacement cyan toner cartridge
Standard-capacity replacement yellow toner cartridge
High-capacity replacement yellow toner cartridge
Standard-capacity replacement magenta toner cartridge
410A CF410A
410X CF410X
410A CF411A
410X CF411X
410A CF412A
410X CF412X
410A CF413A
HP 410X High Yield Magenta Original LaserJet Toner Cartridge
High-capacity replacement magenta toner cartridge
410X CF413X
Do not remove the toner cartridge from its package until it is time to install it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
If the toner cartridge must be removed from the printer for an extended period of time, place the cartridge in the original plastic packaging, or cover the cartridge with a light-weight, opaque item.
The following illustration shows the toner-cartridge components.
28 Chapter 3 Supplies, accessories, and parts ENWW
1
2
2
1
1
3
3
1Handle
2 Imaging drum
3 Memory chip
CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot
water sets toner into fabric.
NOTE: Information about recycling used toner cartridges is in the toner cartridge box.

Remove and replace the toner cartridges

1. Open the front door by pressing the button on left panel.
ENWW Replace the toner cartridges 29
2. Grasp the blue handle on the toner cartridge drawer, and then
pull out the drawer.
3. Grasp the handle on the toner cartridge, and then pull the
toner cartridge straight up to remove it.
4. Remove the new toner cartridge package from the box, and
then pull the release tab on the packaging.
30 Chapter 3 Supplies, accessories, and parts ENWW
5. Remove the toner cartridge from the opened packaging shell.
6. Gently rock the toner cartridge from front to back to
distribute the toner evenly inside the cartridge.
7. Do not touch the imaging drum on the bottom of the toner
cartridge. Fingerprints on the imaging drum can cause print­quality problems.
Also, do not expose the cartridge to light unnecessarily.
ENWW Replace the toner cartridges 31
8. Insert the new toner cartridge into the drawer. Make sure that
the color chip on the cartridge matches the color chip on the drawer.
9. Close the toner cartridge drawer.
32 Chapter 3 Supplies, accessories, and parts ENWW
10. Close the front door.
11. Pack the used toner cartridge into the packaging that the new
cartridge came in.
In the U.S. and Canada, a pre-paid shipping label is included in the box. In other countries/regions, go to
recycle to print a pre-paid shipping label.
Adhere the pre-paid shipping label to the box, and then return the used cartridge to HP for recycling (where available).
www.hp.com/
1
2
http://www.hp.com/recycle
ENWW Replace the toner cartridges 33
34 Chapter 3 Supplies, accessories, and parts ENWW
4Print
Print tasks (Windows)
Print tasks (OS X)
Store print jobs on the product to print later or print privately
Mobile printing
Use walk-up USB printing
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
Install and configure
Learn and use
Solve problems
Download software and firmware updates
Join support forums
Find warranty and regulatory information
www.hp.com/
ENWW 35

Print tasks (Windows)

How to print (Windows)

The following procedure describes the basic printing process for Windows.
1. From the software program, select the Print option.
2. Select the printer from the list of printers. To change settings, click or tap the Properties or
Preferences button to open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select
Print, and then select the printer.
NOTE: For more information, click the Help (?) button in the print driver.
NOTE: The print driver might look different than what is shown here, but the steps are the same.
36 Chapter 4 Print ENWW
3. Click or tap the tabs in the print driver to configure the available options. For example, set the paper
orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab.
4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from
this screen.
5. Click or tap the OK button to print the job.

Automatically print on both sides (Windows)

Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides manually.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select
Print, and then select the printer.
3. Click or tap the Finishing tab.
4. Select the Print on both sides check box. Click the OK button to close the Document Properties dialog
box.
5. In the Print dialog box, click the OK button to print the job.

Manually print on both sides (Windows)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support.
ENWW Print tasks (Windows) 37
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select
Print, and then select the printer.
3. Click or tap the Finishing tab.
4. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the
job.
5. Retrieve the printed stack from the output bin, and place it in Tray 1.
6. If prompted, touch the appropriate control panel button to continue.
38 Chapter 4 Print ENWW

Print multiple pages per sheet (Windows)

1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select
Print, and then select the printer.
3. Click or tap the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down list.
5. Select the correct Print page borders, Page order, and Orientation options. Click the OK button to close
the Document Properties dialog box.
6. In the Print dialog box, click the OK button to print the job.

Select the paper type (Windows)

1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select
Print, and then select the printer.
3. Click or tap the Paper/Quality tab.
4. From the Paper type drop-down list, click the More... option.
5. Expand the list of Type is: options.
6. Expand the category of paper types that best describes your paper.
7. Select the option for the type of paper you are using, and then click the OK button.
8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.
If the tray needs to be configured, a tray configuration message displays on the printer control panel.
9. Load the tray with the specified type and size of paper, and then close the tray.
10. Touch the OK button to accept the detected type and size, or touch the Modify button to choose a
different paper size or type.
11. Select the correct type and size, and then touch the OK button.

Additional print tasks

Go to www.hp.com/support/colorljM477MFP.
ENWW Print tasks (Windows) 39
Instructions are available for performing specific print tasks, such as the following:
Create and use printing shortcuts or presets
Select the paper size, or use a custom paper size
Select the page orientation
Create a booklet
Scale a document to fit a specific paper size
Print the first or last pages of the document on different paper
Print watermarks on a document
40 Chapter 4 Print ENWW

Print tasks (OS X)

How to print (OS X)

The following procedure describes the basic printing process for OS X.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for different software programs.
4. Click the Print button.

Automatically print on both sides (OS X)

NOTE: This information applies to printers that include an automatic duplexer.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using
AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for different software programs.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.

Manually print on both sides (OS X)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using
AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: The name of the item varies for different software programs.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the printer, and remove any blank paper that is in Tray 1.
ENWW Print tasks (OS X) 41
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (OS X)

1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for different software programs.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each
sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.

Select the paper type (OS X)

1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality
menu.
NOTE: The name of the item varies for different software programs.
4. Select from the Media & Quality or Paper/Quality options.
NOTE: This list contains the master set of options available. Some options are not available on all
printers.
Media Type: Select the option for the type of paper for the print job.
Print Quality: Select the resolution level for the print job.
Edge-To-Edge Printing: Select this option to print close to the paper edges.
EconoMode: Select this option to conserve toner when printing drafts of documents.
5. Click the Print button.

Additional print tasks

Go to www.hp.com/support/colorljM477MFP.
Instructions are available for performing specific print tasks, such as the following:
Create and use printing shortcuts or presets
Select the paper size, or use a custom paper size
42 Chapter 4 Print ENWW
Select the page orientation
Create a booklet
Scale a document to fit a specific paper size
Print the first or last pages of the document on different paper
Print watermarks on a document
ENWW Print tasks (OS X) 43

Store print jobs on the product to print later or print privately

Introduction

Before you begin

Set up the printer for job storage

Create a stored job (Windows)
Print a stored job
Delete a stored job
Introduction
This section provides procedures for creating and printing documents that are stored on the printer. These jobs can be printed at a later time or printed privately.
Before you begin
The job storage feature has the following requirements:
A dedicated USB 2.0 storage device with at least 16 GB free space must be installed in the rear host USB. This USB storage device holds the job storage jobs sent to the printer. Removing this USB storage device from the printer disables the job storage feature.
If you are using an HP Universal Print Driver (UPD), you must use UPD version 5.9.0 or above.
Set up the printer for job storage
Complete the following processes to enable the printer job storage feature.
Step one: Install the USB storage device
1. Locate the rear USB port.
NOTE: On some models, the rear USB port is covered. Remove the rear USB port cover before
proceeding.
44 Chapter 4 Print ENWW
2. Install the USB flash drive into the rear USB port.
The control panel displays a The USB drive will be formatted message.
3. Select OK to complete the procedure.
Step two: Update the print driver
Update the print driver in Windows
1. Click the Start button, and then click Devices and Printers.
2. Right-click on the name of the HP printer, and then select Printer properties.
3. In the Properties dialog, select the Device Settings tab.
4. Select Update Now, and then click OK. The print driver updates.
The updated print driver will include the Job Storage tab.

Create a stored job (Windows)

Store jobs on the printer for private or delayed printing.
NOTE: The print driver might look different than what is shown here, but the steps are the same.
1. From the software program, select the Print option.
ENWW Store print jobs on the product to print later or print privately 45
2. Select the printer from the list of printers, and then select Properties or Preferences (the name varies
for different software programs).
NOTE: The name of the button varies for different software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select
Print, and then select the printer.
3. Click the Job Storage tab.
4. Select a Job Storage Mode option.
Mode Description PIN protected Job deletion
Proof and Hold Print the first page of a
document to verify print quality, and then print the rest of the document from the printer control panel
Personal Job The job does not print until
you request it at the printer control panel.
No Automatically after the job is
printed or when job retention limit is reached.
Yes (optional) Automatically after the job is
printed or when job retention limit is reached.
46 Chapter 4 Print ENWW
Mode Description PIN protected Job deletion
Quick Copy Print the requested number
Stored Job Store a job on the printer and
5. To use a custom user name or job name, click the Custom button, and then enter the user name or the
job name.
Select which option to use if another stored job already has that name:
Use Job Name + (1-99): Append a unique number to the end of the job name.
Replace Existing File: Overwrite the existing stored job with the new one.
6. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK
button to print the job.

Print a stored job

Use the following procedure to print a job that is stored in the product memory.
1. From the Home screen on the product control panel, swipe until the Jobs menu displays. Touch the Jobs
icon to open the menu.
of copies of a job and store a
No Manually
copy of the job in the printer memory so you can print it again later.
Yes (optional) Manually allow other users to print the job at any time.
2. From the Job Folders list, select a user name. A list of jobs stored under that user name displays.
3. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
4. To adjust the number of copies, touch Copies, enter the number of copies, and then touch OK.
5. Touch Print to print the job.

Delete a stored job

When you send a stored job to the printer memory, the printer overwrites any previous jobs with the same user and job name. If the printer memory is full, the printer control panel displays a No more memory message and existing stored jobs must be deleted before additional print jobs can be stored.
Use this procedure to delete a job that is stored in the printer memory.
1. From the Home screen on the printer control panel, swipe until the Jobs menu displays. Touch the Jobs
icon to open the menu.
2. From the Job Folders list, select a user name. A list of jobs stored under that user name displays.
3. Select the name of the job. If the job is private or encrypted, enter the PIN or password.
4. Select Delete, and then select OK to delete the job.
ENWW Store print jobs on the product to print later or print privately 47

Mobile printing

Introduction

HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to
go/LaserJetMobilePrinting.

Wi-Fi Direct and NFC Printing (wireless models only)

HP ePrint via email
HP ePrint software
AirPrint
Android embedded printing
Wi-Fi Direct and NFC Printing (wireless models only)
Wi-Fi Direct and NFC enable printing from a wireless mobile device without requiring a connection to a network or the Internet. NFC capabilities enable easy one-to-one print connection for mobile devices using device-to-device touch.
NOTE: Not all mobile operating systems are currently supported by Wi-Fi Direct and NFC.
www.hp.com/
Use Wi-Fi Direct to print wirelessly from the following devices:
Android mobile devices compatible with the Android embedded print solution
iPhone, iPad, or iPod touch using Apple AirPrint or the HP ePrint app
Android mobile devices using the HP ePrint App or the Android embedded print solution
PC and Mac devices using the HP ePrint Software
For more information on Wi-Fi Direct printing, go to
NFC and Wi-Fi Direct capabilities can be enabled or disabled from the printer’s control panel.
Enable or disable Wi-Fi Direct
Wi-Fi Direct capabilities must be enabled first from the printer control panel.
1.
From the Home screen on the printer control panel, select the Connection Information
button.
2. Open the following menus:
Wi-Fi Direct
Settings
www.hp.com/go/wirelessprinting.
On/Off
3. Touch the On menu item. Touching the Off button disables Wi-Fi Direct printing.
48 Chapter 4 Print ENWW
NOTE: In environments where more than one model of the same printer is installed, it might be helpful to
provide each printer a unique Wi-Fi Direct name for easier printer identification for Wi-Fi Direct printing. The Wi-Fi Direct Name is also available by touching the Connection Information
screen on the printer control panel, and then touching the Wi-Fi Direct icon.
Change the printer Wi-Fi Direct name
Follow this procedure to change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS):
Step one: Open the HP Embedded Web Server
1.
From the Home screen on the printer control panel, select the Connection Information
button, and then touch the Network Connected or the Network Wi-Fi ON button to display the IP address or host name.
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on
the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certificate message when attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
icon from the Home
Step two: Change the Wi-Fi Direct name
1. Click the Networking tab.
2. On the left navigation pane, click the Wi-Fi Direct Setup link.
3. In the Wi-Fi Direct Name field, enter the new name.
4. Click Apply.

HP ePrint via email

Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from any email-enabled device.
NOTE: The printer might require a firmware update to use this feature.
To use HP ePrint, the printer must meet these requirements:
The printer must be connected to a wired or wireless network and have Internet access.
HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.
Follow this procedure to enable HP Web Services and register with HP Connected:
1.
From the Home screen on the printer control panel, touch the Connection Information
button.
2. Open the following menus:
ENWW Mobile printing 49
ePrint
Settings
Enable Web Services
3. Touch the Print button to read the terms of use agreement. Touch the OK button to accept the terms of use and enable HP Web Services
The printer enables Web Services, and then prints an information page. The information page contains the printer code that necessary to register the HP printer at HP Connected.
4. Go to

HP ePrint software

The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP ePrint-capable product. This software makes it easy to find HP ePrint-enabled products that are registered to your HP Connected account. The target HP printer can be located in the office or at locations across the globe.
Windows: After installing the software, open the Print option from within your application, and then select HP ePrint from the installed printers list. Click the Properties button to configure print options.
Mac: After installing the software, select File, Print, and then select the arrow next to PDF (in the bottom left of the driver screen). Select HP ePrint.
For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or WAN) to products that support UPD PostScript®.
Windows and Mac both support IPP printing to LAN or WAN network-connected products that support ePCL.
Windows and Mac also both support printing PDF documents to public print locations and printing using HP ePrint via email through the cloud.
Go to
www.hp.com/go/eprintsoftware for drivers and information.
NOTE: The HP ePrint software is a PDF workflow utility for Mac, and is not technically a print driver.
www.hpconnected.com to create an HP ePrint account and complete the setup process.
NOTE: HP ePrint Software does not support USB printing.

AirPrint

Direct printing using Apple’s AirPrint is supported for iOS 4.2 or later and from Mac computers running OS X
10.7 Lion and newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following mobile applications:
Mail
Photos
Safari
iBooks
Select third-party applications
50 Chapter 4 Print ENWW
To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more information about using AirPrint and about which HP printers are compatible with AirPrint, go to
www.hp.com/go/LaserJetMobilePrinting.
NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and
earlier do not support USB connections.

Android embedded printing

HP's built-in print solution for Android and Kindle enables mobile devices to automatically find and print to HP printers that are either on a network or within wireless range for Wi-Fi Direct printing.
The printer must be connected to the same network (sub-net) as the Android device.
The print solution is built into the supported operating systems, so installing drivers or downloading software is not necessary.
For more information on how to use Android embedded printing and which Android devices are supported, go to
www.hp.com/go/LaserJetMobilePrinting.
ENWW Mobile printing 51

Use walk-up USB printing

Introduction

This printer features walk-up USB printing, for quickly printing files without sending them from a computer. The printer accepts standard USB flash drives in the USB port. It supports the following types of files:
.pdf
.jpg
.prn and .PRN
.cht and .CHT
.pxl
.pcl and .PCL
.ps and .PS
.doc and .docx
.ppt and .pptx

Step one: Access USB files on the printer

1. Insert the USB flash drive into the walk-up USB port on the printer.
2. The USB Flash Drive menu opens with the following options:
Print Documents
View and Print Photos
Scan to USB Drive

Step two: Print USB documents

Option one: Print documents
1. To print a document, select Print Documents.
2. Select the name of the document to print. If the document is stored in a folder, select the folder first,
and then select the document to print.
3. When the summary screen opens, the following settings can be adjusted:
Number of Copies
Paper Size
Paper Type
Fit to Page
Collation
Output Color (color models only)
52 Chapter 4 Print ENWW
4. Select Print to print the document.
5. Retrieve the printed job from the output bin, and remove the USB flash drive.
Option two: Print photos
1. To print photos, select View and Print Photos.
2. Select the preview image of each photo to be printed, and then select Done.
3. When the summary screen opens, the following settings can be adjusted:
Image Size
Paper Size
Paper Type
Number of Copies
Output Color (color printers only)
Lighter/Darker
4. Select Print to print the photos.
5. Retrieve the printed job from the output bin, and remove the USB flash drive.
ENWW Use walk-up USB printing 53
54 Chapter 4 Print ENWW
5Copy
Make a copy
Copy on both sides (duplex)
Additional copy tasks
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
Install and configure
Learn and use
Solve problems
Download software and firmware updates
Join support forums
Find warranty and regulatory information
www.hp.com/
ENWW 55

Make a copy

1. Load the document on the scanner glass according to the indicators on the product.
2.
From the Home screen on the product control panel, touch the Copy
3. To optimize copy quality for different types of documents, touch the Settings button, and then scroll to
and touch the Optimize button. Swipe the control panel screen to scroll through the options, and then touch an option to select it. The following copy-quality settings are available:
Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the
default setting.
Mixed: Use this setting for documents that contain a mixture of text and graphics.
Text: Use this setting for documents that contain mostly text.
Picture: Use this setting for documents that contain mostly graphics.
4. Touch Number of Copies, and then use the touchscreen keypad to adjust the number of copies.
5. Touch the Black or Color button to start copying.
button.
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Copy on both sides (duplex)

Copy on both sides automatically

Copy on both sides manually

Copy on both sides automatically
1. Load the original documents into the document feeder with the first page facing up, and with the top of
the page leading.
2. Adjust the paper guides to fit the size of the document.
3.
From the Home screen on the product control panel, touch the Copy
4. Touch the Settings button.
5. Scroll to and touch the Two-Sided button.
6. Swipe through the options, and then touch an option to select it.
7. Touch the Black or Color button to start copying.
Copy on both sides manually
1. Place the document face-down on the scanner glass with the upper-left corner of the page in the upper-
left corner of the glass. Close the scanner.
2.
From the Home screen on the product control panel, touch the Copy
3. Touch the Settings button.
4. Scroll to and touch the Two-Sided button.
5. Swipe through the options, and then touch an option to select it.
6. Touch the Black or Color button to start copying.
7. The product prompts you to load the next original document. Place it on the glass, and then touch the
OK button.
button.
button.
8. Repeat this process until you have scanned the last page. Touch the Done button to finish printing the
copies.
ENWW Copy on both sides (duplex) 57

Additional copy tasks

Go to www.hp.com/support/colorljM477MFP.
Instructions are available for performing specific copy tasks, such as the following:
Copy or scan pages from books or other bound documents
Copy mixed-size documents
Copy or scan both sides of an identification card
Copy or scan a document into a booklet format
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6Scan
Scan by using the HP Scan software (Windows)
Scan by using the HP Scan software (OS X)
Scan to a USB flash drive
Set up the Scan to Network Folder feature
Scan to a network folder
Set up the Scan to E-mail feature
Scan to email
Additional scan tasks
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
Install and configure
Learn and use
Solve problems
Download software and firmware updates
Join support forums
Find warranty and regulatory information
www.hp.com/
ENWW 59

Scan by using the HP Scan software (Windows)

Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image as a file or send it to another software application.
1. Load the document in the document feeder or on the scanner glass according to the indicators on the
printer.
2. From the computer, click Start, and then click Programs (or All Programs in Windows XP).
3. Click HP, and then select your printer.
4. Click HP Scan, select a scanning shortcut, and then adjust the settings if necessary.
5. Click Scan.
NOTE: Click More to gain access to more options.
Click Create New Scan Shortcut to create a customized set of settings and save it in the list of shortcuts.
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Scan by using the HP Scan software (OS X)

Use the HP Scan software to initiate scanning from software on your computer.
1. Load the document in the document feeder or on the scanner glass according to the indicators on the
printer.
2. From the computer, open HP Scan, which is located in the Hewlett-Packard folder inside the
Applications folder.
3. Follow the on-screen instructions to scan the document.
4. When you have scanned all the pages, click File and then Save to save them to a file.
ENWW Scan by using the HP Scan software (OS X) 61

Scan to a USB flash drive

1. Load the document on the scanner glass or into the document feeder according to the indicators on the
printer.
2. Insert a USB flash drive into the walk-up USB port.
3. The USB Flash Drive menu opens with the following options:
Print Documents
View and Print Photos
Scan to USB Drive
4. Select Scan to USB Drive.
5. When the summary screen opens, the following settings can be adjusted:
Scan File Type
Scan Resolution
Scan Paper Size
Scan Source
File Name Prefix
Output Color
6. Touch the Scan button to scan and save the file.
The printer creates a folder named HPSCANS on the USB drive, and it saves the file in .PDF or .JPG format using an automatically generated file name.
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Set up the Scan to Network Folder feature

Introduction

Before you begin

Method one: Use the Scan to Network Folder Wizard (Windows)

Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows)
Set up the Scan to Network Folder feature on a Mac
Introduction
The printer has a feature that enables it to scan a document and save it to a network folder. To use this scan feature, the printer must be connected to a network; however, the feature is not available until it has been configured. There are two methods for configuring Scan to network folder, the Scan to Network Folder Wizard (Windows), which is installed in the HP program group for the printer as part of the full software installation in Windows 7, and the Network Folder Setup through the HP Embedded Web Server (EWS). Use the following information to set up the Scan to Network Folder feature.
Before you begin
To set up the Scan to Network Folder feature, the printer must have an active network connection to the same network as the computer that will run the setup process.
Administrators need the following information before beginning the configuration process.
Administrative access to the printer
The network path of the destination folder (e.g., \\servername.us.companyname.net\scans)
NOTE: The network folder must be set up as a shared folder for the Scan to Network Folder feature to
work.
Method one: Use the Scan to Network Folder Wizard (Windows)
Some HP printers include driver installation from a software CD. At the end of this installation is an option to
Setup Scan to Folder and Email. The setup wizards include the options for basic configuration.
NOTE: The Scan to Network Folder Wizard is only available in the Windows 7 operating system.
1. Click Start, and then click Programs.
2. Click HP, click the name of the printer, and then click Scan to Network Folder Wizard.
NOTE: If the Scan to Network Folder Wizard option is not available, use
to Network Folder feature via the HP Embedded Web Server (Windows) on page 65
3. In the Network Folder Profiles dialog, click the New button. The Scan to Network Folder Setup dialog
opens.
Method two: Set up the Scan
4. On the 1. Start page, enter the folder name in the Display Name field. This is the name that will display
on the printer control panel.
5. Complete the Destination Folder field in one of the following ways:
ENWW Set up the Scan to Network Folder feature 63
a. Enter the file path manually.
b. Click the Browse button and navigate to the folder location.
c. Complete the following task to create a shared folder:
i. Click Share Path.
ii. In the Manage Network Shares dialog, click New.
iii. In the Share Name field, enter the name to display for the shared folder.
iv. To complete the Folder Path field, click the Browse button, and then select one of the
following options. Click OK when done.
Navigate to an existing folder on the computer.
Click Make New Folder to create a new folder.
v. If the shared path needs a description, enter a description in the Description field.
vi. In the Share Type field, select one of the following options, and then click Apply.
Public
Private
NOTE: For security considerations, HP recommends selecting Private as the share type.
vii. When a The share was successfully created message displays, click OK.
viii. Select the check box for the destination folder, and then click OK.
6. To create a shortcut to the network folder on the computer desktop, select the Create a Desktop
shortcut to the network folder check box
7. To require a PIN to be entered on the printer control panel before the printer can send a scanned
document to a network folder, enter a 4-digit PIN in the Security PIN field, and then re-enter the PIN in the Confirm Security PIN field. Click Next.
NOTE: HP recommends creating a PIN to secure the destination folder.
NOTE: When a PIN is created, it must be entered on the printer control panel each time a scan is sent
to the network folder.
8. On the 2. Authenticate page, enter the Windows User Name and Windows Password used to log in to
the computer, and then click Next.
9. On the 3. Configure page, select the default scan settings by completing the following task, and then
click Next.
a. From the Document Type drop-down, select the default file format for scanned files.
b. From the Color Preference drop-down, select Black & White or Color.
c. From the Paper Size drop-down, select the default paper size for scanned files.
d. From the Quality Settings drop-down, select the default resolution for scanned files.
64 Chapter 6 Scan ENWW
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower
resolution images have fewer dots per inch and show less detail, but the file size is smaller.
e. In the Filename Prefix field, enter a file name prefix (e.g., MyScan).
10. On the 4. Finish page, review the information and verify all the settings are correct. If there is an error,
click the Back button to correct the error. If the settings are correct, click the Save and Test button to test the configuration.
11. When the Congratulations message displays, click Finish to complete the configuration.

Method two: Set up the Scan to Network Folder feature via the HP Embedded Web Server (Windows)

Step one: Access the HP Embedded Web Server (EWS)
Step two: Configure the Scan to Network Folder feature
Step one: Access the HP Embedded Web Server (EWS)
1.
From the Home screen on the printer control panel, touch the Network button to display the IP address or host name.
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on
the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certificate message when attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
Step two: Configure the Scan to Network Folder feature
1. Click the System tab.
2. On the left navigation pane, click the Administration link.
3. In the Enabled Features area, set the Scan to Network Folder option to On.
4. Click the Scan tab.
5. On the left navigation pane, make sure that the Network Folder Setup link is highlighted. the Scan to
Network Folder page should be displayed.
button or the Wireless
6. On the Network Folder Configuration page, click the New button.
7. In the Network Folder Information area, complete the following fields:
a. In the Display Name field, enter the name to display for the folder.
b. In the Network Path field, enter the network path to the folder.
c. In the Username field, enter the user name needed to access the folder on the network.
d. In the Password field, enter the password needed to access the folder on the network.
ENWW Set up the Scan to Network Folder feature 65
8. To require a PIN to be entered on the printer control panel before the printer can send a file to a
network folder, complete the following fields in the Secure the Folder Access with a PIN area:
a. In the PIN (Optional) field, enter a four digit PIN.
b. In the Confirm PIN field, re-enter the four digit PIN.
NOTE: HP recommends creating a PIN to secure the destination folder.
NOTE: When a PIN is created, it must be entered on the printer control panel each time a scan is sent
to the network folder.
9. In the Scan Settings area, complete the following fields:
a. From the Scan File Type drop-down, select the default file format scanned files.
b. From the Scan Paper Size drop-down, select the default paper size for scanned files.
c. From the Scan Resolution drop-down, select the default scan resolution for scanned files.
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower
resolution images have fewer dots per inch and show less detail, but the file size is smaller.
d. In the Output Color drop-down, select whether scanned files will be in black and white or in color.
e. In the File Name Prefix field, enter a file name prefix (e.g., MyScan).
10. Review all the information, and then click one of the following options:
Save and Test: Select this option to save the information and test the connection.
Save Only: Select this option to save the information without testing the connection.
Cancel: Select this option to quit the configuration without saving.

Set up the Scan to Network Folder feature on a Mac

Step one: Access the HP Embedded Web Server (EWS)
Step two: Configure the Scan to Network Folder feature
Step one: Access the HP Embedded Web Server (EWS)
Use one of the following methods to open the Embedded Web Server (EWS) interface.
Method one: Use a Web browser to open the HP Embedded Web Server (EWS)
1.
From the Home screen on the printer control panel, touch the Network button to display the IP address or host name.
button or the Wireless
66 Chapter 6 Scan ENWW
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on
the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certificate message when attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)
1. From the Go menu, click Utilities, click the Hewlett-Packard folder, and then double-click HP Utility.
The main HP Utility screen displays.
2. In the main HP Utility screen, access the HP Embedded Web Server (EWS) in one of the following ways:
In the Printer Settings area, click Additional Settings and then click Open Embedded Web Server.
In the Scan Settings area, click Scan to Network Folder, and then click Register My Shared
Folder....
NOTE: If you do not have a shared network folder available, click Help Me Do This to create the
folder.
The HP Embedded Web Server (EWS) opens.
Step two: Configure the Scan to Network Folder feature
1. Click the System tab.
2. On the left navigation pane, click the Administration link.
3. In the Enabled Features area, set the Scan to Network Folder option to On.
4. Click the Scan tab.
5. On the left navigation pane, make sure that the Network Folder Setup link is highlighted. the Scan to
Network Folder page should be displayed.
6. On the Network Folder Configuration page, click the New button.
7. In the Network Folder Information area, complete the following fields:
a. In the Display Name field, enter the name to display for the folder.
b. In the Network Path field, enter the network path to the folder.
c. In the Username field, enter the user name needed to access the folder on the network.
d. In the Password field, enter the password needed to access the folder on the network.
8. To require a PIN to be entered on the printer control panel before the printer can send a file to a
network folder, complete the following fields in the Secure the Folder Access with a PIN area:
a. In the PIN (Optional) field, enter a four digit PIN.
b. In the Confirm PIN field, re-enter the four digit PIN.
ENWW Set up the Scan to Network Folder feature 67
NOTE: HP recommends creating a PIN to secure the destination folder.
NOTE: When a PIN is created, it must be entered on the printer control panel each time a scan is sent
to the network folder.
9. In the Scan Settings area, complete the following fields:
a. From the Scan File Type drop-down, select the default file format scanned files.
b. From the Scan Paper Size drop-down, select the default paper size for scanned files.
c. From the Scan Resolution drop-down, select the default scan resolution for scanned files.
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail. Lower
resolution images have fewer dots per inch and show less detail, but the file size is smaller.
d. In the Output Color drop-down, select whether scanned files will be in black and white or in color.
e. In the File Name Prefix field, enter a file name prefix (e.g., MyScan).
10. Review all the information, and then click one of the following options:
Save and Test: Select this option to save the information and test the connection.
Save Only: Select this option to save the information without testing the connection.
Cancel: Select this option to quit the configuration without saving.
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Scan to a network folder

Use the printer control panel to scan a document and save it to a folder on the network.
NOTE: In order to use this feature, the printer must be connected to a network and the Scan to Network
Folder feature must be configured by using the Scan to Network Folder Setup Wizard (Windows) or the HP Embedded Web Server.
1. Load the document on the scanner glass according to the indicators on the printer.
2.
From the Home screen on the printer control panel, touch the Scan
3. Touch the Scan to Network Folder item.
4. In the list of network folders, select the folder to which you want to save the document.
5. The control panel screen displays the scan settings.
If you want to change any of the settings, touch the Settings button, and then change the settings.
If the settings are correct, go to the next step.
6. Touch the Scan button to start the scan job.
icon.
ENWW Scan to a network folder 69

Set up the Scan to E-mail feature

Introduction

Before you begin

Method one: Use the Scan to Email Wizard (Windows)

Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows)
Set up the Scan to E-mail feature on a Mac
Introduction
The printer has a feature that enables it to scan a document and send it to one or more email addresses. To use this scan feature, the printer must be connected to a network; however, the feature is not available until it has been configured. There are two methods for configuring Scan to Email, the Scan to Email Setup Wizard (Windows), which is installed in the HP program group for the printer as part of the full software installation in Windows 7, and the Scan to Email Setup through the HP Embedded Web Server (EWS). Use the following information to set up the Scan to Email feature.
Before you begin
To set up the Scan to Email feature, the printer must have an active network connection to the same network as the computer that will run the setup process.
Administrators need the following information before beginning the configuration process.
Administrative access to the printer
SMTP server (e.g., smtp.mycompany.com)
NOTE: If you do not know the SMTP server name, SMTP port number, or authentication information,
contact the email/Internet service provider or system administrator for the information. SMTP server names and port names are typically easy to find by doing an Internet search. For example, use terms like "gmail smtp server name" or "yahoo smtp server name" to search.
SMTP port number
SMTP server authentication requirements for outgoing email messages, including the user name and password used for authentication, if applicable.
NOTE: Consult your email service provider's documentation for information on digital sending limits
for your email account. Some providers may temporarily lock your account if you exceed your sending limit.
Method one: Use the Scan to Email Wizard (Windows)
Some HP printers include driver installation from a software CD. At the end of this installation is an option to
Setup Scan to Folder and Email. The setup wizards include the options for basic configuration.
NOTE: The Scan to Email Wizard is only available in the Windows 7 operating system.
70 Chapter 6 Scan ENWW
1. Click Start, and then click Programs.
2. Click HP, click the name of the printer, and then click Scan to E-mail Wizard.
NOTE: If the Scan to E-mail Wizard option is not available, use
feature via the HP Embedded Web Server (Windows) on page 71
3. In the Outgoing Email Profiles dialog, click the New button. The Scan to Email Setup dialog opens.
4. On the 1. Start page, enter the sender’s email address in the Email Address field.
5. In the Display Name field, enter the sender’s name. This is the name that will display on the printer
control panel.
6. To require a PIN to be entered on the printer control panel before the printer can send an email, enter a
4-digit PIN in the Security PIN field, and then re-enter the PIN in the Confirm Security PIN field, and then click Next.
NOTE: HP recommends creating a PIN to secure the email profile.
NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is
used to send a scan to email.
7. On the 2. Authenticate page, enter the SMTP Server and Port Number.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as gmail, verify the SMTP address, port number,
and SSL settings from the service provider’s Web site or other sources. Typically, for gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Method two: Set up the Scan to Email
Please refer to online sources to confirm these server settings are current and valid at the time of configuration.
8. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/TLS)
check box.
9. Select the Maximum Size of Email from the drop-down menu.
NOTE: HP recommends using the default file size of Automatic for the maximum size.
10. If the SMTP server requires authentication to send an email, select the Email Log-in Authentication
check box, and then enter the User ID and Password, and then click Next.
11. On the 3. Configure page, to automatically copy the sender on email messages sent from the profile,
select Include sender in all email messages sent out successfully from the printer, and then click Next.
12. On the 4. Finish page, review the information and verify all the settings are correct. If there is an error,
click the Back button to correct the error. If the settings are correct, click the Save and Test button to test the configuration.
13. When the Congratulations message displays, click Finish to complete the configuration.

Method two: Set up the Scan to Email feature via the HP Embedded Web Server (Windows)

Step one: Access the HP Embedded Web Server (EWS)
ENWW Set up the Scan to E-mail feature 71
Step two: Configure the Scan to E-mail feature
Step three: Add contacts to the E-mail Address Book
Step four: Configure the default E-mail Options
Step one: Access the HP Embedded Web Server (EWS)
1.
From the Home screen on the printer control panel, touch the Network button to display the IP address or host name.
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on
the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certificate message when attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
Step two: Configure the Scan to E-mail feature
1. Click the System tab.
2. On the left navigation pane, click the Administration link.
3. In the Enabled Features area, set the Scan to Email option to On.
4. Click the Scan tab.
5. On the left navigation pane, click the Outgoing E-mail Profiles link.
button or the Wireless
6. On the Outgoing E-mail Profiles page, click the New button.
7. In the E-mail Address area, complete the following fields:
a. In the Your E-mail Address field, enter the sender’s email address for the new outgoing email
profile.
b. In the Display Name field, enter the sender’s name. This is the name that will display on the
printer control panel.
8. In the SMTP Server Settings area, complete the following fields:
72 Chapter 6 Scan ENWW
a. In the SMTP Server field, enter the address of the SMTP server.
b. In the SMTP Port field, enter the SMTP port number.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as gmail, verify the SMTP address, port
number, and SSL settings from the service provider’s Web site or other sources. Typically, for gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Please refer to online sources to confirm these server settings are current and valid at the time of configuration.
c. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/
TLS) check box.
9. If the SMTP server requires authentication to send an email, complete the following fields in the SMTP
Authentication area:
a. Select the SMTP server requires authentication for outgoing e-mail messages check box.
b. In the SMTP User ID field, enter the user ID for the SMTP server.
c. In the SMTP Password field, enter the password for the SMTP server.
10. To require a PIN to be entered on the printer control panel before an email is sent using the email
address, complete the following fields in the Optional PIN area:
a. In the PIN (Optional) field, enter a four digit PIN.
b. In the Confirm PIN field, re-enter the four digit PIN.
NOTE: HP recommends creating a PIN to secure the email profile.
NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is
used to send a scan to email.
11. To configure optional email preferences, complete the following fields in the E-mail Message
Preferences area:
a. From the Maximum Size for E-mail Message Attachments drop-down, select the maximum size
for email message attachments.
NOTE: HP recommends using the default file size of Automatic for the maximum size.
b. To automatically copy the sender on email messages sent from the profile, select the Auto CC
check box.
12. Review all the information, and then click one of the following options:
Save and Test: Select this option to save the information and test the connection.
Save Only: Select this option to save the information without testing the connection.
Cancel: Select this option to quit the configuration without saving.
ENWW Set up the Scan to E-mail feature 73
Step three: Add contacts to the E-mail Address Book
In the left navigation pane, click E-mail Address Book to add email addresses to the address book accessible from the printer.
To enter an individual email address complete the following task:
a. In the Contact Name field, enter the name of the new email contact.
b. In the Contact E-mail Address, enter the email address of the new email contact.
c. Click Add/Edit.
To create an email group, complete the following task:
a. Click New Group.
b. In the Enter the group name field, enter a name for the new group.
c. Click a name in the All Individuals area, and then click the arrow button to move it to the
Individuals in Group area.
NOTE: Select multiple names at one time by pressing Ctrl and then clicking a name.
d. Click Save.
Step four: Configure the default E-mail Options
In the left navigation pane, click E-mail options to configure the default email options.
a. In the Default Subject and Body Text area, complete the following fields:
i. In the E-mail Subject field, enter a default subject line for the email messages.
ii. In the Body Text field, enter a custom default message for the email messages.
iii. Select Show body text to enable the default body text to display in emails.
iv. Select Hide body text to suppress the default body text for an email.
b. In the Scan Settings area, complete the following fields:
i. From the Scan File Type drop-down, select the default file format for scanned files.
ii. From the Scan Paper Size drop-down, select the default paper size for scanned files.
iii. From the Scan Resolution drop-down, select the default resolution for scanned files.
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail.
Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller.
iv. From the Output Color drop-down, select Black & White or Color.
v. In the File Name Prefix field, enter a file name prefix (e.g., MyScan).
c. Click Apply.
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Set up the Scan to E-mail feature on a Mac

Step one: Access the HP Embedded Web Server (EWS)
Step two: Configure the Scan to E-mail feature
Step three: Add contacts to the E-mail Address Book
Step four: Configure the default E-mail Options
Step one: Access the HP Embedded Web Server (EWS)
Use one of the following methods to open the Embedded Web Server (EWS) interface.
Method one: Use a Web browser to open the HP Embedded Web Server (EWS)
1.
From the Home screen on the printer control panel, touch the Network button to display the IP address or host name.
2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on
the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
If the Web browser displays a There is a problem with this website’s security certificate message when attempting to open the EWS, click Continue to this website (not recommended).
NOTE: Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
Method two: Use the HP Utility to open the HP Embedded Web Server (EWS)
1. From the Go menu, click Utilities, click the Hewlett-Packard folder, and then double-click HP Utility.
The main HP Utility screen displays.
2. In the main HP Utility screen, access the HP Embedded Web Server (EWS) in one of the following ways:
In the Printer Settings area, click Additional Settings and then click Open Embedded Web Server.
In the Scan Settings area, click Scan to Email, and then click Begin Scan to E-mail Setup....
The HP Embedded Web Server (EWS) opens.
button or the Wireless
Step two: Configure the Scan to E-mail feature
1. Click the System tab.
2. On the left navigation pane, click the Administration link.
3. In the Enabled Features area, set the Scan to Email option to On.
4. Click the Scan tab.
5. On the left navigation pane, click the Outgoing E-mail Profiles link.
6. On the Outgoing E-mail Profiles page, click the New button.
7. In the E-mail Address area, complete the following fields:
ENWW Set up the Scan to E-mail feature 75
a. In the Your E-mail Address field, enter the sender’s email address for the new outgoing email
profile.
b. In the Display Name field, enter the sender’s name. This is the name that will display on the
printer control panel.
8. In the SMTP Server Settings area, complete the following fields:
a. In the SMTP Server field, enter the address of the SMTP server.
b. In the SMTP Port field, enter the SMTP port number.
NOTE: In most cases, the default port number does not need to be changed.
NOTE: If you are using a hosted SMTP service such as gmail, verify the SMTP address, port
number, and SSL settings from the service provider’s Web site or other sources. Typically, for gmail, the SMTP address is smtp.gmail.com, port number 465, and the SSL should be enabled.
Please refer to online sources to confirm these server settings are current and valid at the time of configuration.
c. If you are using Google™ Gmail for email service, select the Always use secure connection (SSL/
TLS) check box.
9. If the SMTP server requires authentication to send an email, complete the following fields in the SMTP
Authentication area:
a. Select the SMTP server requires authentication for outgoing e-mail messages check box.
b. In the SMTP User ID field, enter the user ID for the SMTP server.
c. In the SMTP Password field, enter the password for the SMTP server.
10. To require a PIN to be entered on the printer control panel before an email is sent using the email
address, complete the following fields in the Optional PIN area:
a. In the PIN (Optional) field, enter a four digit PIN.
b. In the Confirm PIN field, re-enter the four digit PIN.
NOTE: HP recommends creating a PIN to secure the email profile.
NOTE: When a PIN is created, it must be entered on the printer control panel each time the profile is
used to send a scan to email.
11. To configure optional email preferences, complete the following fields in the E-mail Message
Preferences area:
a. From the Maximum Size for E-mail Message Attachments drop-down, select the maximum size
for email message attachments.
NOTE: HP recommends using the default file size of Automatic for the maximum size.
b. To automatically copy the sender on email messages sent from the profile, select the Auto CC
check box.
12. Review all the information, and then click one of the following options:
76 Chapter 6 Scan ENWW
Save and Test: Select this option to save the information and test the connection.
Save Only: Select this option to save the information without testing the connection.
Cancel: Select this option to quit the configuration without saving.
Step three: Add contacts to the E-mail Address Book
In the left navigation pane, click E-mail Address Book to add email addresses to the address book accessible from the printer.
To enter an individual email address complete the following task:
a. In the Contact Name field, enter the name of the new email contact.
b. In the Contact E-mail Address, enter the email address of the new email contact.
c. Click Add/Edit.
To create an email group, complete the following task:
a. Click New Group.
b. In the Enter the group name field, enter a name for the new group.
c. Click a name in the All Individuals area, and then click the arrow button to move it to the
Individuals in Group area.
NOTE: Select multiple names at one time by pressing Ctrl and then clicking a name.
d. Click Save.
Step four: Configure the default E-mail Options
In the left navigation pane, click E-mail options to configure the default email options.
a. In the Default Subject and Body Text area, complete the following fields:
i. In the E-mail Subject field, enter a default subject line for the email messages.
ii. In the Body Text field, enter a custom default message for the email messages.
iii. Select Show body text to enable the default body text to display in emails.
iv. Select Hide body text to suppress the default body text for an email.
b. In the Scan Settings area, complete the following fields:
i. From the Scan File Type drop-down, select the default file format for scanned files.
ii. From the Scan Paper Size drop-down, select the default paper size for scanned files.
iii. From the Scan Resolution drop-down, select the default resolution for scanned files.
NOTE: Higher resolution images have more dots per inch (dpi), so they show more detail.
Lower resolution images have fewer dots per inch and show less detail, but the file size is smaller.
ENWW Set up the Scan to E-mail feature 77
iv. From the Output Color drop-down, select Black & White or Color.
v. In the File Name Prefix field, enter a file name prefix (e.g., MyScan).
c. Click Apply.
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Scan to email

Use the printer control panel to scan a file directly to an email address. The scanned file is sent to the address as an email message attachment.
NOTE: In order to use this feature, the printer must be connected to a network and the Scan to Email
feature must be configured by using the Scan to Email Setup Wizard (Windows) or the HP Embedded Web Server.
1. Load the document on the scanner glass according to the indicators on the printer.
2.
From the Home screen on the printer control panel, touch the Scan
3. Touch Scan to E-mail.
4. Touch Send an E-mail.
5. Select the From address that you want to use. This is also known as an “outgoing email profile.”
NOTE: If the PIN feature has been set up, enter the PIN and touch the OK button. However, a PIN is not
required to use this feature.
6. Touch the To button and pick the address or group to which you want to send the file. Touch the Done
button when finished.
To send the message to a different address, touch the New again and enter the email address.
7. Touch the Subject button if you would like to add a subject line
8. Touch the Next button.
9. The control panel screen displays the scan settings.
If you want to change any of the settings, touch the Settings button, and then change the settings.
If the settings are correct, go to the next step.
10. Touch the Scan button to start the scan job.
icon.
ENWW Scan to email 79

Additional scan tasks

Go to www.hp.com/support/colorljM477MFP.
Instructions are available for performing specific scan tasks, such as the following:
How to scan a general photo or document
How to scan as editable text (OCR)
How to scan multiple pages into a single file
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7Fax
Set up to send and receive faxes
Send a fax
For more information:
The following information is correct at the time of publication. For current information, see
support/colorljM477MFP.
HP's all-inclusive help for the printer includes the following information:
Install and configure
Learn and use
Solve problems
Download software and firmware updates
Join support forums
Find warranty and regulatory information
www.hp.com/
ENWW 81

Set up to send and receive faxes

Before starting

Step 1: Identify the phone connection type

Step 2: Set up the fax
Step 3: Configure the fax time, date, and header
Step 4: Run a fax test
Before starting
Make sure that the printer was fully set up before connecting the fax service.
NOTE: Use the telephone cable and any adapters that shipped with the printer to connect the printer to the
telephone jack.
NOTE: In countries/regions that use serial telephone systems, an adapter is shipped with the printer. Use
the adapter to connect other telecom devices to the same telephone jack the printer is connected to.
Complete the instructions in each of the following four steps:
Step 1: Identify the phone connection type on page 82.
Step 2: Set up the fax on page 83.
Step 3: Configure the fax time, date, and header on page 86.
Step 4: Run a fax test on page 88.
Step 1: Identify the phone connection type
Review the following equipment and service types to determine which setup method to use. The method used depends on the equipment and services already installed on the phone system.
NOTE: The printer is an analog device. HP recommends using the printer on a dedicated analog telephone
line.
Dedicated phone line: The printer is the only piece of equipment or service connected to the phone line
Voice calls: Voice and fax calls use the same phone line
Answering machine: An answering machine answers voice calls on the same phone line used for fax calls
Voice mail: A voice-mail subscription service uses the same phone line as the fax
Distinctive ring service: A service from the telephone company that allows several phone numbers to be associated with one phone line, and each number has a different ring pattern; the printer detects the ring pattern assigned to it and answers the call
Computer dial-up modem: A computer uses the phone line to connect to the Internet through a dial-up connection
DSL line: A digital subscriber line (DSL) service from the telephone company; this service might be called ADSL in some countries/regions
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PBX or ISDN phone system: A private branch exchange (PBX) phone system or an integrated services digital network (ISDN) system
VoIP phone system: Voice over Internet protocol (VoIP) through an Internet provider
Step 2: Set up the fax
Click the link below that best describes the environment in which the printer will be sending and receiving faxes, and follow the setup instructions.
Dedicated phone line on page 83
Shared voice/fax line on page 84
Shared voice/fax line with an answering machine on page 85
Instructions for only three of the connection types are included here. For more information about connecting the printer with other connection types, go to the support Web site
NOTE: This printer is an analog fax device. HP recommends using the printer on a dedicated analog
telephone line. For a digital environment, such as DSL, PBX, ISDN, or VoIP, make sure to use the correct filters and configure the digital settings correctly. For more information, contact the digital service provider.
NOTE: Do not connect more than three devices to the telephone line.
NOTE: Voice mail is not supported with this printer.
www.hp.com/support/colorljM477MFP.
Dedicated phone line
Follow these steps to set up the printer on a dedicated phone line with no additional services.
1. Connect the telephone cable to the fax port on the printer and to the telephone jack on the wall.
NOTE: Some countries/regions might require an adapter for the telephone cable that came with the
printer.
NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.
2. Set the printer to answer fax calls automatically.
a. Turn the printer on.
b.
From the Home screen on the printer control panel, touch the Setup
ENWW Set up to send and receive faxes 83
button.
c. Touch the Fax Setup menu.
d. Touch the Basic Setup menu.
e. Touch the Answer Mode setting.
f. Touch the Automatic option.
3. Continue to
Shared voice/fax line
Follow these steps to set up the printer on a shared voice/fax line.
1. Disconnect any devices that are connected to the telephone jack.
2. Connect the telephone cable to the fax port on the printer and to the telephone jack on the wall.
NOTE: Some countries/regions might require an adapter to the telephone cable that came with the
printer.
NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.
Step 3: Configure the fax time, date, and header on page 86.
3. Remove the plug from the telephone line out port on the rear of the printer, and then connect a phone
to this port.
4. Set the printer to answer fax calls automatically.
a. Turn the printer on.
b.
From the Home screen on the printer control panel, touch the Setup
c. Touch the Fax Setup menu.
d. Touch the Basic Setup menu.
e. Touch the Answer Mode setting, and then touch the Automatic option.
5. Set the printer to check for a dial tone before sending a fax.
NOTE: This prevents the printer from sending a fax while someone is on the telephone.
a.
From the Home screen on the printer control panel, touch the Setup
b. Touch the Fax Setup menu.
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button.
button.
c. Touch the Advanced Setup menu.
d. Touch the Detect Dial Tone setting, and then touch On.
6. Continue to
Step 3: Configure the fax time, date, and header on page 86.
Shared voice/fax line with an answering machine
Follow these steps to set up the printer on a shared voice/fax line with an answering machine.
1. Disconnect any devices that are connected to the telephone jack.
2. Remove the plug from the telephone line out port on the rear of the printer.
3. Connect the telephone cable to the fax port on the printer and to the telephone jack on the wall.
NOTE: Some countries/regions might require an adapter for the telephone cable that came with the
printer.
NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.
4. Connect the answering machine telephone cable to the telephone line out port on the rear of the
printer.
NOTE: Connect the answering machine directly to the printer, or the answering machine might record
fax tones from a sending fax machine and the printer might not receive faxes.
NOTE: If the answering machine does not have a built-in telephone, connect a telephone to the OUT
port on the answering machine for convenience.
NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.
ENWW Set up to send and receive faxes 85
5. Configure the rings to answer setting on the printer.
a. Turn the printer on.
b.
From the Home screen on the printer control panel, touch the Setup
c. Touch the Fax Setup menu.
d. Touch the Basic Setup menu.
e. Touch the Rings to Answer option.
f. Use the numeric keypad on the printer control panel to set the number of rings to 5 or more, and
then touch the OK button.
g. Touch the Home
6. Set the printer to answer fax calls automatically.
a.
From the Home screen on the printer control panel, touch the Setup
b. Touch the Fax Setup menu.
c. Touch the Basic Setup menu.
d. Touch the Answer Mode setting, and then touch the Automatic option.
e. Touch the Home
7. Set the printer to check for a dial tone before sending a fax.
button to return to the main menu.
button to return to the main menu.
button.
button.
NOTE: This prevents the printer from sending a fax while someone is on the telephone.
a.
From the Home screen on the printer control panel, touch the Setup
b. Touch the Fax Setup menu.
c. Touch the Advanced Setup menu.
d. Touch the Detect Dial Tone setting, and then touch the On button.
8. Continue to
Step 3: Configure the fax time, date, and header on page 86.

Step 3: Configure the fax time, date, and header

Configure the printer fax settings using one of the following methods:
HP Fax Setup Wizard on page 87 (recommended method)
Printer control panel on page 87
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) on page 87 (if the software is
installed)
NOTE: In the United States and many other countries/regions, setting the time, date, and other fax header
information is a legal requirement.
button.
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HP Fax Setup Wizard
Access the Fax Setup Wizard after initial setup and software installation by following these steps.
NOTE: The Fax Setup Wizard is only available in the Windows 7 operating system.
1. Click Start, and then click Programs.
2. Click HP, click the name of the printer, and then click HP Fax Setup Wizard.
3. Follow the on-screen instructions in the HP Fax Setup Wizard to configure the fax settings.
4. Continue to
Printer control panel
To use the control panel to set the date, time, and header, complete the following steps.
1.
From the Home screen, touch the Setup
2. Touch the Fax Setup menu.
3. Touch the Basic Setup menu.
4. Scroll to and touch the Time/Date button.
5. Select the 12-hour clock or 24-hour clock.
6. Use the keypad to enter the current time, and then touch the OK button.
NOTE: Touch the 123 button to open a keypad that contains special characters, if needed.
7. Select the date format.
8. Use the keypad to enter the current date, and then touch the OK button.
9. Touch the Fax Header menu.
10. Use the keypad to enter the fax number, and then touch the OK button.
Step 4: Run a fax test on page 88.
button.
NOTE: The maximum number of characters for the fax number is 20.
11. Use the keypad to enter the company name or header, and then touch the OK button.
NOTE: The maximum number of characters for the fax header is 25.
12. Continue to Step 4: Run a fax test on page 88.
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
1. Start the HP EWS either from the Start menu or from a Web browser.
Start menu
a. Click the Start button, and then click the Programs item.
b. Click your HP printer group, and then click the HP Device Toolbox item.
ENWW Set up to send and receive faxes 87
Web browser
a.
From the Home screen on the printer control panel, touch the Connection Information
button, and then touch the Network Connected button or the Network Wi-Fi ON button to display the IP address or host name.
b. Open a Web browser, and in the address line, type the IP address or host name exactly as it
displays on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the Web browser displays a There is a problem with this website’s security certificate
message when attempting to open the EWS, click Continue to this website (not recommended).
Choosing Continue to this website (not recommended) will not harm the computer while
navigating within the EWS for the HP printer.
2. Click the Fax tab.
3. Follow the on-screen instructions to configure the fax settings.
4. Continue to
Step 4: Run a fax test on page 88.

Step 4: Run a fax test

Run a fax test to make sure that the fax is set up correctly.
1.
From the Home screen, touch the Setup
2. Scroll to and touch the Service menu.
3. Touch the Fax Service menu.
4. Touch the Run Fax Test option. The printer prints a test report.
5. Review the report.
If the report indicates the printer passed the test, the printer is ready to send and receive faxes.
If the report indicates the printer failed the test, review the report for more information about fixing the problem. The fax troubleshooting checklist has more information on resolving fax problems.
button.
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