Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CF146-90931
Edition 1, 4/2012
ENERGY STAR and the ENERGY STAR mark
are registered U.S. marks.
Table of contents
1 Service and support .......................................................................................................... 1
HP LaserJet Pro 200 color M251n, M251nwOne-year product exchange
HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects
in materials and workmanship after the date of purchase, for the period specified above. If HP receives
notice of such defects during the warranty period, HP will, at its option, either repair or replace
products which prove to be defective. Replacement products may be either new or equivalent in
performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions after the date
of purchase, for the period specified above, due to defects in material and workmanship when
properly installed and used. If HP receives notice of such defects during the warranty period, HP will
replace software which does not execute its programming instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is
unable, within a reasonable time, to repair or replace any product to a condition as warranted, you
will be entitled to a refund of the purchase price upon prompt return of the product.
HP products may contain remanufactured parts equivalent to new in performance or may have been
subject to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or
calibration, (b) software, interfacing, parts or supplies not supplied by HP, (c) unauthorized
modification or misuse, (d) operation outside of the published environmental specifications for the
product, or (e) improper site preparation or maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED
AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE. Some
countries/regions, states or provinces do not allow limitations on the duration of an implied warranty,
so the above limitation or exclusion might not apply to you. This warranty gives you specific legal rights
and you might also have other rights that vary from country/region to country/region, state to state, or
province to province.
HP's limited warranty is valid in any country/region or locality where HP has a support presence for
this product and where HP has marketed this product. The level of warranty service you receive may
vary according to local standards. HP will not alter form, fit or function of the product to make it
operate in a country/region for which it was never intended to function for legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE
YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR
ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER BASED
IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or provinces do not allow the
exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may
not apply to you.
2Chapter 1 Service and supportENWW
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
This HP product is warranted to be free from defects in materials and workmanship.
This warranty does not apply to products that (a) have been refilled, refurbished, remanufactured or
tampered with in any way, (b) experience problems resulting from misuse, improper storage, or
operation outside of the published environmental specifications for the printer product or (c) exhibit
wear from ordinary use.
To obtain warranty service, please return the product to place of purchase (with a written description of
the problem and print samples) or contact HP customer support. At HP's option, HP will either replace
products that prove to be defective or refund your purchase price.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO
OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED
AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES OR CONDITIONS OF
MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A PARTICULAR PURPOSE.
TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE
FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR
OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
4Chapter 1 Service and supportENWW
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP print cartridges, either new or
remanufactured.
NOTE: For HP printer products, the use of a non-HP print cartridge or a refilled print cartridge does
not affect either the warranty to the customer or any HP support contract with the customer. However, if
product failure or damage is attributable to the use of a non-HP print cartridge or refilled print
cartridge, HP will charge its standard time and materials charges to service the product for the
particular failure or damage.
ENWW
HP policy on non-HP supplies
5
HP anticounterfeit Web site
Go to www.hp.com/go/anticounterfeit when you install an HP print cartridge and the control-panel
message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps
to resolve the problem.
Your print cartridge might not be a genuine HP print cartridge if you notice the following:
The supplies status page indicates that a non-HP supply is installed.
●
You are experiencing a high number of problems with the print cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from
●
HP packaging).
6Chapter 1 Service and supportENWW
Data stored on the print cartridge
The HP print cartridges used with this product contain a memory chip that assists in the operation of the
product.
In addition, this memory chip collects a limited set of information about the usage of the product, which
might include the following: the date when the print cartridge was first installed, the date when the print
cartridge was last used, the number of pages printed using the print cartridge, the page coverage, the
printing modes used, any printing errors that might have occurred, and the product model. This
information helps HP design future products to meet our customers' printing needs.
The data collected from the print cartridge memory chip does not contain information that can be used
to identify a customer or user of the print cartridge or their product. However, a customer can choose
not to store usage data on the memory chip through the control panel.
HP collects a sampling of the memory chips from print cartridges returned to HP's free return and
recycling program (HP Planet Partners:
are read and studied in order to improve future HP products. HP partners who assist in recycling this
print cartridge might have access to this data, as well.
Any third party possessing the print cartridge might have access to the anonymous information on the
memory chip.
www.hp.com/recycle). The memory chips from this sampling
ENWW
Data stored on the print cartridge
7
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