Hp M203DW, M203DN User Manual

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LaserJet Pro M203

User Guide

M203dn M203dw

www.hp.com/support/ljM203

HP LaserJet Pro M203

User Guide

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warran ty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 11/2016

Trademark Credits

Adobe

, Adobe Photoshop®, Acrobat®, and

PostScript

are trademarks of Adobe Systems

Incorporated.

Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.

OS X is a trademark of Apple Inc., registered in the U.S. and other countries.

AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.

iPad is a trademark of Apple Inc., registered in the U.S. and other countries.

iPod is a trademark of Apple Inc., registered in the U.S. and other countries.

iPhone is a trademark of Apple Inc., registered in the U.S. and other countries.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

UNIX

is a registered trademark of The Open

Group.

Table of contents

1 Printer overview ........................................................................................................................................... 1

Printer views .......................................................................................................................................................... 2

Printer front view ................................................................................................................................ 2

Printer back view ................................................................................................................................. 3

Control panel view ............................................................................................................................... 4

Printer specifications ............................................................................................................................................. 5

Technical specifications ...................................................................................................................... 5

Supported operating systems ............................................................................................................ 5

Mobile printing solutions .................................................................................................................... 7

Printer dimensions .............................................................................................................................. 7

Power consumption, electrical specifications, and acoustic emissions ............................................ 8

Operating environmental range ......................................................................................................... 8

Printer hardware setup and software installation ............................................................................................... 9

2 Paper trays ................................................................................................................................................. 11

Load the Priority input tray ................................................................................................................................. 12

Introduction ....................................................................................................................................... 12

Priority input tray paper orientation ................................................................................................ 14

Load the Main input tray ...................................................................................................................................... 15

Introduction ....................................................................................................................................... 15

Main input tray paper orientation ..................................................................................................... 18

Load and print envelopes .................................................................................................................................... 19

Introduction ....................................................................................................................................... 19

Print envelopes ................................................................................................................................. 19

Envelope orientation ......................................................................................................................... 20

Load and print labels ........................................................................................................................................... 21

Introduction ....................................................................................................................................... 21

Manually feed labels ......................................................................................................................... 21

Label orientation ............................................................................................................................... 22

ENWW iii

3 Supplies, accessories, and parts ................................................................................................................... 23

Order supplies, accessories, and parts ............................................................................................................... 24

Ordering ............................................................................................................................................. 24

Supplies and accessories .................................................................................................................. 24

Configure the HP toner-cartridge-protection supply settings ........................................................................... 25

Introduction ....................................................................................................................................... 25

Enable or disable the Cartridge Policy feature ................................................................................. 25

Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ........ 25

Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ....... 26

Troubleshoot Cartridge Policy control panel error messages ....................................... 26

Enable or disable the Cartridge Protection feature ......................................................................... 27

Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection

feature ............................................................................................................................ 27

Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection

feature ............................................................................................................................ 27

Troubleshoot Cartridge Protection control panel error messages ............................... 28

Replace the toner cartridge ................................................................................................................................. 29

Introduction ....................................................................................................................................... 29

Toner-cartridge information ............................................................................................................. 29

Remove and replace the toner cartridge .......................................................................................... 30

Replace the imaging drum .................................................................................................................................. 33

Introduction ....................................................................................................................................... 33

Imaging drum information ................................................................................................................ 33

Remove and replace the imaging drum ............................................................................................ 34

4 Print ........................................................................................................................................................... 37

Print tasks (Windows) .......................................................................................................................................... 38

How to print (Windows) ..................................................................................................................... 38

Automatically print on both sides (Windows) .................................................................................. 39

Manually print on both sides (Windows) .......................................................................................... 40

Print multiple pages per sheet (Windows) ....................................................................................... 40

Select the paper type (Windows) ...................................................................................................... 40

Additional print tasks ........................................................................................................................ 42

Print tasks (OS X) ................................................................................................................................................. 43

How to print (OS X) ............................................................................................................................ 43

Automatically print on both sides (OS X) .......................................................................................... 43

Manually print on both sides (OS X) .................................................................................................. 43

Print multiple pages per sheet (OS X) ............................................................................................... 44

Select the paper type (OS X) ............................................................................................................. 44

Additional print tasks ........................................................................................................................ 45

Mobile printing ..................................................................................................................................................... 46

iv ENWW

Introduction ....................................................................................................................................... 46

Wi-Fi Direct (wireless models only) .................................................................................................. 46

Enable or disable Wi-Fi Direct ......................................................................................... 47

Change the printer Wi-Fi Direct name ............................................................................ 48

HP ePrint via email ............................................................................................................................ 49

HP ePrint software ............................................................................................................................ 49

AirPrint ............................................................................................................................................... 50

Android embedded printing .............................................................................................................. 50

5 Manage the printer ...................................................................................................................................... 51

Change the printer connection type (Windows) .................................................................................................. 52

Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................ 53

Advanced configuration with HP Utility for OS X ................................................................................................ 57

Open HP Utility .................................................................................................................................. 57

HP Utility features ............................................................................................................................. 57

Configure IP network settings ............................................................................................................................. 59

Introduction ....................................................................................................................................... 59

Printer sharing disclaimer ................................................................................................................. 59

View or change network settings ..................................................................................................... 59

Rename the printer on a network ..................................................................................................... 59

Manually configure IPv4 TCP/IP parameters .................................................................................... 60

Link speed and duplex settings ........................................................................................................ 61

Printer security features ..................................................................................................................................... 62

Introduction ....................................................................................................................................... 62

Assign or change the system password using the HP Embedded Web Server ................................ 62

Lock the formatter ............................................................................................................................ 63

Configure the Quiet Print Mode settings ............................................................................................................. 64

Introduction ....................................................................................................................................... 64

Configure the Quiet Print Mode settings from HP Embedded Web Server (EWS) ........................... 64

Energy-conservation settings ............................................................................................................................. 65

Introduction ....................................................................................................................................... 65

Print with EconoMode ....................................................................................................................... 65

Set the Sleep/Auto Off After Inactivity setting ................................................................................. 65

Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of

power ................................................................................................................................................. 66

Set the Delay Shut Down setting ...................................................................................................... 67

Update the firmware ........................................................................................................................................... 69

Update the firmware using the Firmware Update Utility ................................................................. 69

6 Solve problems ........................................................................................................................................... 71

Customer support ................................................................................................................................................ 72

ENWW v

Interpret control-panel light patterns ................................................................................................................ 73

Restore the factory-set defaults ........................................................................................................................ 76

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ........................ 77

Change the “Very Low” settings ....................................................................................................... 77

Order supplies ................................................................................................................................... 78

Printer does not pick up paper or misfeeds ........................................................................................................ 79

Introduction ....................................................................................................................................... 79

The printer does not pick up paper ................................................................................................... 79

The printer picks up multiple sheets of paper .................................................................................. 80

Clear paper jams .................................................................................................................................................. 82

Introduction ....................................................................................................................................... 82

Jam locations .................................................................................................................................... 82

Experiencing frequent or recurring paper jams? .............................................................................. 83

Clear jams in the Main input tray ...................................................................................................... 85

Clear jams in the toner-cartridge area ............................................................................................. 89

Clear jams in the output bin .............................................................................................................. 93

Clear jams in the duplexer ................................................................................................................ 95

Improve print quality ........................................................................................................................................... 98

Introduction ....................................................................................................................................... 98

Print from a different software program ......................................................................................... 98

Check the paper-type setting for the print job ................................................................................. 98

Check the paper type setting (Windows) ....................................................................... 98

Check the paper type setting (OS X) ............................................................................... 99

Check toner-cartridge status ............................................................................................................ 99

Clean the printer ................................................................................................................................ 99

Print a cleaning page ...................................................................................................... 99

Visually inspect the toner cartridge and imaging drum ................................................................. 100

Check paper and the printing environment .................................................................................... 100

Step one: Use paper that meets HP specifications ...................................................... 100

Step two: Check the environment ................................................................................ 100

Step three: Set the individual tray alignment .............................................................. 101

Try a different print driver .............................................................................................................. 102

Check the EconoMode settings ....................................................................................................... 103

Adjust Print Density ........................................................................................................................ 103

Solve wired network problems ......................................................................................................................... 105

Introduction ..................................................................................................................................... 105

Poor physical connection ................................................................................................................ 105

The computer is using the incorrect IP address for the printer ..................................................... 105

The computer is unable to communicate with the printer ............................................................ 105

The printer is using incorrect link speed and duplex settings for the network ............................. 106

New software programs might be causing compatibility problems ............................................. 106

vi ENWW

The computer or workstation might be set up incorrectly ............................................................ 106

The printer is disabled, or other network settings are incorrect ................................................... 106

Solve wireless network problems ..................................................................................................................... 107

Introduction ..................................................................................................................................... 107

Wireless connectivity checklist ....................................................................................................... 107

The printer does not print after the wireless configuration completes ........................................ 108

The printer does not print, and the computer has a third-party firewall installed ....................... 108

The wireless connection does not work after moving the wireless router or printer ................... 108

Cannot connect more computers to the wireless printer .............................................................. 108

The wireless printer loses communication when connected to a VPN .......................................... 109

The network does not appear in the wireless networks list .......................................................... 109

The wireless network is not functioning ........................................................................................ 109

Perform a wireless network diagnostic test .................................................................................. 109

Reduce interference on a wireless network ................................................................................... 110

Index ........................................................................................................................................................... 111

ENWW vii

viii ENWW

1 Printer overview

Printer views

●

Printer specifications

●

Printer hardware setup and software installation

●

For more information:

The following information is correct at the time of publication. For current information, see

support/ljM203.

HP's all-inclusive help for the printer includes the following information:

● Install and configure

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

Find warranty and regulatory information

●

www.hp.com/

ENWW 1

Printer views

Printer front view

●

Printer back view

●

Control panel view

●

Printer front view

1 Toner cartridge door

2 Output bin extension

3 Model name

4 Priority input tray

5 Main input tray

6 Main input tray door

7 Power button

8 Control panel

9 Output bin

2 Chapter 1 Printer overview ENWW

Printer back view

1 Rear door (access for clearing jams)

2 USB interface port

3 Ethernet port

4 Power connection

5 Serial number and product number label

6 Slot for cable-type security lock

2 3

ENWW Printer views 3

Control panel view

Wireless

(wireless models only)

2 Attention LED The Attention light blinks when the printer requires user attention. If the Attention light

3 Ready LED The Ready light is on when the printer is ready to print. It blinks when the printer is receiving

4 Supplies LED The Supplies light is on when the toner cartridge is very low. It blinks when there is a toner

Resume

6Cancel

button and LED

button

button Press this button to cancel a print job.

Press this button to turn the wireless feature on or off, or to configure a WiFi Direct connection.

Press and hold this button to configure a WPS connection.

If the wireless LED light is on, there is a stable wireless connection. If it is blinking, there is either a WPS or WiFi Direct configuration process in progress. If it is blinking rapidly, there is an issue with the wireless connection.

is on, the printer is in an error state.

print data.

cartridge or imaging drum error.

Press this button to begin a print job.

If the printer is in an error state, press the Resume button to clear the error and resume printing.

In manual duplex mode, press the Resume button to print the second side of the page.

4 Chapter 1 Printer overview ENWW

Printer specifications

IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change.

For current information, see

Technical specifications

●

Supported operating systems

●

Mobile printing solutions

●

Printer dimensions

●

Power consumption, electrical specifications, and acoustic emissions

●

Operating environmental range

●

Technical specifications

See www.hp.com/support/ljM203 for current information.

Supported operating systems

The following information applies to the printer-specific Windows PCL 6 and HP print drivers for OS X and to the in-box software installation CD.

www.hp.com/support/ljM203.

Windows: The HP Software Installer CD installs the “HP PCL.6”, the “HP PCL 6”, or the “HP PCL-6” print driver, depending on the Windows operating system, along with optional software when using the full software installer. Download the "HP PCL.6", the "HP PCL 6", and the "HP PCL-6" print driver from the support website for this printer:

www.hp.com/support/ljM203

Mac computers and OS X: Mac computers are supported with this printer. Download HP Easy Start either from

123.hp.com or from the support website, and then use HP Easy Start to install the HP print driver. HP Easy Start is not included in the in-box CD.

1. Go to

123.hp.com.

2. Follow the steps provided to download the printer software.

Linux: For information and print drivers for Linux, go to

UNIX: For information and print drivers for UNIX

Operating system Driver installed Notes

Windows

Windows Vista

XP SP3 or later, 32-bit

, 32-bit

The HP PCL.6 printer-specific print driver is installed for this operating system as part of the basic software installation. The basic installer installs the driver only.

hplipopensource.com/hplip-web/index.html

, go to www.hp.com/go/unixmodelscripts

The full software installation is not supported for this operating system.

Use UPD drivers for 64-bit operating systems.

The full software installation is not supported for this operating system.

Use UPD drivers for 64-bit operating systems.

ENWW Printer specifications 5

Operating system Driver installed Notes

Windows Server 2003 SP2 or later, 32-bit The HP PCL.6 printer-specific print driver is

installed for this operating system as part of the basic software installation.

Windows Server 2003 R2, 32-bit The HP PCL.6 printer-specific print driver is

installed for this operating system as part of the basic software installation.

Windows 7, 32-bit and 64-bit The HP PCL 6 printer-specific print driver is

installed for this operating system as part of the full software installation.

Windows 8, 32-bit and 64-bit The HP PCL 6 printer-specific print driver is

installed for this operating system as part of the full software installation.

Windows 8.1, 32-bit and 64-bit The HP PCL-6 printer-specific print driver is

installed for this operating system as part of the full software installation.

Windows 10, 32-bit and 64-bit The HP PCL-6 printer-specific print driver is

installed for this operating system as part of the full software installation.

Windows Server 2008, 32-bit The HP PCL.6 printer-specific print driver is

installed for this operating system as part of the basic software installation.

The full software installation is not supported for this operating system.

The HP PCL 6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

The HP PCL-6 driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

The full software installation is not supported for this operating system.

Windows Server 2008, 64-bit The HP PCL 6 printer-specific print driver is

Windows Server 2008 R2, 64-bit The HP PCL 6 printer-specific print driver is

OS X 10.9 Mavericks, OS X 10.10 Yosemite, and OS X 10.11 El Capitan

installed for this operating system as part of the basic software installation.

The OS X print driver and print utility are available for download from hp.com and might also be available via Apple Software Update. The HP installer software for OS X is not included in the in-box CD.

The full software installation is not supported for this operating system.

For OS X, download the installer from HP Easy Start.

1. Go to

2. Follow the steps provided to download

The OS X driver is configured to use the automatic two-sided printing (duplexing) feature as the default when installed in certain countries/regions.

123.hp.com.

the printer software.

NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM203 for HP's all-

inclusive help for the printer.

NOTE: For details on client and server operating systems and for HP UPD PCL6 and UPD PS driver support for

this printer, go to

www.hp.com/go/upd and click the Specifications tab.

6 Chapter 1 Printer overview ENWW

Mobile printing solutions

HP offers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to

go/LaserJetMobilePrinting.

NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

● Wi-Fi Direct (wireless models only)

HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with

●

HP Connected)

● HP ePrint app (Available for Android, iOS, and Blackberry)

HP All-in-One Remote app for iOS and Android devices

●

HP ePrint software

●

Google Cloud Print

●

AirPrint

●

● Android Printing

Printer dimensions

www.hp.com/

Figure 1-1 Dimensions for the printer

Printer fully closed Printer fully open

1. Height 223.9 mm (8.8 in) 359.5 mm (14.1 in)

2. Width 370.5 mm (14.5 in) 370.5 mm (14.5 in)

3. Depth 407.4 mm (16 in) 504.1 mm (19.8 in)

Weight (with cartridges) 6.9 kg (15.2 lb)

ENWW Printer specifications 7

Power consumption, electrical specifications, and acoustic emissions

See www.hp.com/support/ljM203 for current information.

CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert

operating voltages. This will damage the printer and void the printer warranty.

Operating environmental range

Table 1-1 Operating environmental range

Environment Recommended Allowed

Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)

Relative humidity 30% to 70% relative humidity (RH) 10% to 80% (RH)

Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)

8 Chapter 1 Printer overview ENWW

Printer hardware setup and software installation

For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For additional instructions, go to HP support on the Web.

www.hp.com/support/ljM203 for HP's all-inclusive help for the printer. Find the following support:

Go to

Install and configure

●

Learn and use

●

Solve problems

●

● Download software and firmware updates

● Join support forums

Find warranty and regulatory information

●

ENWW Printer hardware setup and software installation 9

10 Chapter 1 Printer overview ENWW

2Paper trays

Load the Priority input tray

●

Load the Main input tray

●

Load and print envelopes

●

Load and print labels

●

For more information:

The following information is correct at the time of publication. For current information, see

support/ljM203.

HP's all-inclusive help for the printer includes the following information:

Install and configure

●

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

● Find warranty and regulatory information

www.hp.com/

ENWW 11

Load the Priority input tray

Introduction

The following information describes how to load paper in the Priority input tray. This tray holds up to 10 sheets of 75 g/m

NOTE: To avoid paper jams:

●

● Use paper that is not wrinkled, folded, or damaged.

1. Open the Main input tray door by grasping the

handle and pulling down.

(20 lb) paper.

Never add or remove paper from the Priority input tray during printing.

Before loading the tray, remove all of the paper from the input tray and straighten the stack.

When loading the tray, do not fan the paper.

2. Spread the paper-width guides to the correct size.

12 Chapter 2 Paper trays ENWW

3. Place the top edge of the paper at the opening of

the Priority input tray. For information about how to orient the paper, see

Priority input tray paper

orientation on page 14.

4. Adjust the paper guides so that they lightly touch

the paper stack, but do not bend the paper.

NOTE: Do not adjust the paper guides tightly

against the paper stack.

NOTE: To prevent jams, adjust the paper guides

to the correct size and do not overfill the tray.

ENWW Load the Priority input tray 13

Priority input tray paper orientation

Paper type Image orientation Duplex mode Paper size How to load paper

Letterhead or Preprinted

Prepunched Portrait 1-sided printing Letter, Legal, Executive, Statement,

Portrait 1-sided printing Letter, Legal, Executive, Statement,

Oficio (8.5 x 13), 4 x 6, 5 x 8, A4, A5, A6, RA5, B5 (JIS), B6 (JIS), 10 x 15 cm, Oficio (216 x 340), 16K 195 x 270 mm, 16K 184 x 260 mm, 16K 197 x 273 mm, Japanese Postcard (Postcard (JIS)), Double Japan Postcard Rotated (Do uble Postcard (JIS))

2-sided printing Letter, Legal, Oficio (8.5 x 13), A4 Face-up

Face-up

Top edge leading into the product

123

Top edge leading into the product

123

Face-up

Holes toward the left side of the product

123

2-sided printing Letter, Legal, Oficio (8.5 x 13), A4 Face-up

Holes toward the left side of the product

123

14 Chapter 2 Paper trays ENWW

Load the Main input tray

Introduction

The following information describes how to load paper in the Main input tray. This tray holds up to 250 sheets of 75 g/m

NOTE: To avoid paper jams:

●

● Use paper that is not wrinkled, folded, or damaged.

1. Open the Main input tray door by grasping the

handle and pulling down.

(20 lb) paper.

Never add or remove paper from the Main input tray during printing.

Before loading the tray, remove all of the paper from the input tray and straighten the stack.

When loading the tray, do not fan the paper.

2. Adjust the paper-width guides by squeezing the

adjustment latch on the right guide and sliding the guides to the size of the paper being used.

ENWW Load the Main input tray 15

3. Adjust the paper-length guide by sliding guide to

the size of the paper being used.

4. Load the paper into the tray. For information about

how to orient the paper, see

orientation on page 18.

Main input tray paper

16 Chapter 2 Paper trays ENWW

5. Adjust the guides so that they lightly touch the

paper stack, but do not bend it.

NOTE: Do not adjust the paper guides tightly

against the paper stack.

NOTE: To prevent jams, adjust the paper guides

to the correct size and do not overfill the tray.

6. If the paper is Letter-size or smaller, close the Main

input tray door. Use the paper-stack window to verify that is correctly loaded.

ENWW Load the Main input tray 17

Main input tray paper orientation

Paper type Image orientation Duplex mode Paper size How to load paper

Letterhead or preprinted

Prepunched Portrait 1-sided printing Letter, Legal, Executive, Statement,

Portrait 1-sided printing Letter, Legal, Executive, Statement,

2-sided printing Letter, Legal, Oficio (8.5 x 13), A4 Face-up

Face-up

Top edge leading into the product

123

Top edge leading into the product

123

Face-up

Holes toward the left side of the product

123

2-sided printing Letter, Legal, Oficio (8.5 x 13), A4 Face-up

Holes toward the left side of the product

123

18 Chapter 2 Paper trays ENWW

Load and print envelopes

Introduction

The following information describes how to print and load envelopes. The Priority input tray holds up to 10 envelopes. The Main input tray holds up to 10 envelopes.

To print envelopes using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the envelopes into the tray after sending the print job to the printer.

Print envelopes

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and

then select the printer.

3. Click or tap the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the envelopes.

5. In the Paper type drop-down list, select Envelope.

6. In the Paper source drop-down list, select Manual feed.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the OK button to print the job.

ENWW Load and print envelopes 19

Envelope orientation

Tray Envelope size How to load envelopes

Priority input tray Envelope #10, Envelope Monarch,

Envelope B5, Envelope C5, Envelope DL

Main input tray Envelope #10, Envelope Monarch,

Envelope B5, Envelope C5, Envelope DL

Face up

Short, postage end leading into the printer

Face up

Short, postage end leading into the printer

20 Chapter 2 Paper trays ENWW

Load and print labels

Introduction

The following information describes how to print and load labels.

To print labels using the manual feed option, follow these steps to select the correct settings in the print driver, and then load the labels into the tray after sending the print job to the printer. When using manual feed, the printer waits to print the job until it detects that the tray has been opened.

Manually feed labels

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and

then select the printer.

3. Click the Paper/Quality tab.

4. In the Paper size drop-down list, select the correct size for the sheets of labels.

5. In the Paper type drop-down list, select Labels.

6. In the Paper source drop-down list, select Manual feed.

7. Click the OK button to close the Document Properties dialog box.

8. In the Print dialog box, click the OK button to print the job.

ENWW Load and print labels 21

Label orientation

Tray How to load labels

Priority input tray Face-up

Main input tray Face-up

Top edge leading into the printer

22 Chapter 2 Paper trays ENWW

3 Supplies, accessories, and parts

Order supplies, accessories, and parts

●

Configure the HP toner-cartridge-protection supply settings

●

Replace the toner cartridge

●

Replace the imaging drum

●

For more information:

The following information is correct at the time of publication. For current information, see

support/ljM203.

HP's all-inclusive help for the printer includes the following information:

Install and configure

●

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

● Find warranty and regulatory information

www.hp.com/

ENWW 23

Order supplies, accessories, and parts

Ordering

Order supplies and paper www.hp.com/go/suresupply

Order genuine HP parts or accessories

Order through service or support providers Contact an HP-authorized service or support provider.

Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on the computer, enter the

www.hp.com/buy/parts

printer IP address or host name in the address/URL field. The EWS contains a link to the HP SureSupply Web site, which provides options for purchasing Original HP supplies.

Supplies and accessories

Item Description Cartridge number Part number

Supplies

HP 30A Black LaserJet Toner Cartridge Standard-capacity replacement black toner

cartridge

HP 30X Black LaserJet Toner Cartridge High-capacity replacement black toner

cartridge

HP 32A Original LaserJet Imaging Drum Imaging drum 32A CF232A

30A CF230A

30X CF230X

24 Chapter 3 Supplies, accessories, and parts ENWW

Configure the HP toner-cartridge-protection supply settings

Introduction

●

Enable or disable the Cartridge Policy feature

●

Enable or disable the Cartridge Protection feature

●

Introduction

Use HP Cartridge Policy and Cartridge Protection to control which cartridges are installed in the printer and protect the cartridges that are installed from theft.

Cartridge Policy: This feature protects the printer from counterfeit toner cartridges by allowing only

●

genuine HP cartridges to be used with the printer. Using genuine HP cartridges ensures the best possible print quality. When someone installs a cartridge that is not a genuine HP cartridge, the printer control panel displays a message that the cartridge is unauthorized and it provides information explaining how to proceed.

Cartridge Protection: This feature permanently associates toner cartridges with a specific printer, or fleet

●

of printers, so they cannot be used in other printers. Protecting cartridges protects your investment. When this feature is enabled, if someone attempts to transfer a protected cartridge from the original printer into an unauthorized printer, that printer will not print with the protected cartridge. The printer control panel displays a message that the cartridge is protected, and it provides information explaining how to proceed.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed

in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the feature before installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

Both features are off by default. Follow these procedures to enable or disable them.

Enable or disable the Cartridge Policy feature

Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature

1. Open the HP EWS.

a. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

ii.

Release the Resume

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

button until the Ready light begins blinking.

button.

NOTE: If the displays a message indicating that accessing the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

2. Click the System tab.

ENWW Configure the HP toner-cartridge-protection supply settings 25

3. From the left navigation pane, select Supply Settings.

4. From the Cartridge Policy drop-down list, select Authorized HP.

5. Click the Apply button.

Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature

1. Open the HP EWS.

a. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

ii.

Release the Resume

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the displays a message indicating that accessing the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

2. Click the System tab.

button until the Ready light begins blinking.

button.

3. From the left navigation pane, select Supply Settings.

4. From the Cartridge Policy drop-down menu, select Off.

5. Click the Apply button.

Troubleshoot Cartridge Policy control panel error messages

Error message Description Recommended action

10.30.0X Unauthorized <Color> Cartridge The administrator has configured this printer to use only gen uine HP supplies that are still under warranty. The cartridge must be replaced to continue printing.

Replace the cartridge with a genuine HP toner cartridge.

If you believe you purchased a genuine HP supply, visit

anticounterfeit to determine if the toner

cartridge is a genuine HP cartridge, and learn what to do if it is not a genuine HP cartridge.

www.hp.com/go/

26 Chapter 3 Supplies, accessories, and parts ENWW

Enable or disable the Cartridge Protection feature

Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature

1. Open the HP EWS.

a. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

ii.

Release the Resume

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the displays a message indicating that accessing the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

2. Click the System tab.

3. From the left navigation pane, select Supply Settings.

4. From the Cartridge Protection drop-down list, select Protect Cartridges.

button until the Ready light begins blinking.

button.

5. Click the Apply button.

CAUTION: After enabling cartridge protection for the printer, all subsequent toner cartridges installed

in the printer are automatically and permanently protected. To avoid protecting a new cartridge, disable the Cartridge Protection feature before installing the new cartridge.

Turning the feature off does not turn off protection for cartridges that are currently installed.

Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature

1. Open the HP EWS.

a. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

ii.

Release the Resume

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the displays a message indicating that accessing the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

button until the Ready light begins blinking.

button.

2. Click the System tab.

3. From the left navigation pane, select Supply Settings.

ENWW Configure the HP toner-cartridge-protection supply settings 27

4. From the Cartridge Protection drop-down list, select Off.

5. Click the Apply button.

Troubleshoot Cartridge Protection control panel error messages

Error message Description Recommended action

10.57.0X Protected <Color> Cartridge The cartridge can only be used in the printer or fleet of printers that initially protected it using HP Cartridge Protection.

The Cartridge Protection feature allows an administrator to restrict cartridges to work in only one printer or fleet of printers. The cartridge must be replaced to continue printing.

Replace the cartridge with a new toner cartridge.

28 Chapter 3 Supplies, accessories, and parts ENWW

Replace the toner cartridge

Introduction

●

Toner-cartridge information

●

Remove and replace the toner cartridge

●

Introduction

The following information provides details about the toner cartridge for the printer, and it includes instructions to replace it.

Toner-cartridge information

This printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary. Consider having a replacement cartridge available to install when print quality is no longer acceptable.

To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at

www.hp.com/

go/suresupply. Scroll to the bottom of the page and verify that the country/region is correct.

Item Description Cartridge number Part number

HP 30A Black LaserJet Toner Cartridge

HP 30X Black LaserJet Toner Cartridge

Standard-capacity replacement black toner cartridge

High-capacity replacement black toner cartridge

30A CF230A

30X CF230X

NOTE: High-yield toner cartridges contain more toner than standard cartridges for increased page yield. For

more information, go to

www.hp.com/go/learnaboutsupplies.

Do not remove the toner cartridge from its package until it is time to replace it.

CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.

The following illustration shows the toner-cartridge components.

ENWW Replace the toner cartridge 29

1 Toner cartridge

CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold water. Hot

water sets toner into fabric.

NOTE: Information about recycling used toner cartridges is in the toner-cartridge box.

Remove and replace the toner cartridge

1. Open the cartridge door.

30 Chapter 3 Supplies, accessories, and parts ENWW

2. Remove the toner cartridge from the printer.

3. Remove the new toner-ca rtridge package from the

box, and then pull the release tab on the packaging.

4. Remove the new toner cartridge from the opened

packaging shell. Place the used toner cartridge in the shell for recycling.

ENWW Replace the toner cartridge 31

5. Align the new toner cartridge with the tracks inside

the printer, and install the new toner cartridge until it is firmly seated.

6. Close the cartridge door.

32 Chapter 3 Supplies, accessories, and parts ENWW

Replace the imaging drum

Introduction

●

Imaging drum information

●

Remove and replace the imaging drum

●

Introduction

The following information provides details about the imaging drum for the printer, and it includes instructions to replace it.

Imaging drum information

This printer indicates when the imaging drum needs to be replaced. The actual imaging drum life remaining can vary. Consider having a replacement imaging drum available to install when print quality is no longer acceptable.

To purchase imaging drums for the printer, go to HP SureSupply at bottom of the page and verify that the country/region is correct.

Item Description Cartridge number Part number

HP 32A Original LaserJet Imaging Drum

Do not remove the imaging drum from its package until it is time to replace it.

CAUTION: To prevent damage to the imaging drum, do not expose it to light for more than a few minutes.

Cover the imaging drum if it must be removed from the printer for an extended period of time.

The following illustration shows the imaging-drum components.

Replacement imaging drum 32A CF232A

www.hp.com/go/suresupply. Scroll to the

1 Imaging drum

CAUTION: Do not touch the imaging drum. Fingerprints can cause print-quality problems.

ENWW Replace the imaging drum 33

Information about recycling used imaging drums is in the imaging-drum box.

Remove and replace the imaging drum

1. Open the cartridge door.

2. Temporarily remove the toner cartridge from the

printer.

3. Remove the used imaging drum from the printer.

34 Chapter 3 Supplies, accessories, and parts ENWW

4. Remove the new imaging drum package from the

box, and then release the packaging.

5. Remove the new imaging-drum package from the

package.

6. Do not touch the imaging drum. Fingerprints on the

imaging drum can cause print-quality problems.

ENWW Replace the imaging drum 35

7. Align the new image drum with the tracks inside

the printer, and install the new image drum until it is firmly seated.

8. Align the toner cartridge with the tracks inside the

printer, and install the toner cartridge until it is firmly seated.

9. Close the cartridge door.

36 Chapter 3 Supplies, accessories, and parts ENWW

4Print

Print tasks (Windows)

●

Print tasks (OS X)

●

Mobile printing

●

For more information:

The following information is correct at the time of publication. For current information, see

support/ljM203.

HP's all-inclusive help for the printer includes the following information:

● Install and configure

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

Find warranty and regulatory information

●

www.hp.com/

ENWW 37

Print tasks (Windows)

How to print (Windows)

The following procedure describes the basic printing process for Windows.

1. From the software program, select the Print option.

2. Select the printer from the list of printers. To change settings, click or tap the Properties or

Preferences button to open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,

and then select the printer.

NOTE: For more information, click the Help (?) button in the print driver.

NOTE: The print driver might look different than what is shown here, but the steps are the same.

38 Chapter 4 Print ENWW

3. Click or tap the tabs in the print driver to configure the available options. For example, set the paper

orientation on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/Quality tab.

4. Click or tap the OK button to return to the Print dialog box. Select the number of copies to print from this

screen.

5. Click or tap the OK button to print the job.

Automatically print on both sides (Windows)

Use this procedure for printers that have an automatic duplexer installed. If the printer does not have an automatic duplexer installed, or to print on paper types that the duplexer does not support, print on both sides manually.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,

and then select the printer.

3. Click or tap the Finishing tab.

4. Select the Print on both sides check box. Click the OK button to close the Document Properties dialog

box.

5. In the Print dialog box, click the OK button to print the job.

ENWW Print tasks (Windows) 39

Manually print on both sides (Windows)

Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the duplexer does not support.

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,

and then select the printer.

3. Click or tap the Finishing tab.

4. Select the Print on both sides (manually) check box. Click the OK button to print the first side of the job.

5. Retrieve the printed stack from the output bin, and place it in Tray 1.

6. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (Windows)

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,

and then select the printer.

3. Click or tap the Finishing tab.

4. Select the number of pages per sheet from the Pages per sheet drop-down list.

5. Select the correct Print page borders, Page order, and Orientation options. Click the OK button to close

the Document Properties dialog box.

6. In the Print dialog box, click the OK button to print the job.

Select the paper type (Windows)

1. From the software program, select the Print option.

2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to

open the print driver.

NOTE: The name of the button varies for different software programs.

NOTE: To access these features from a Windows 8 or 8.1 Start screen app, select Devices, select Print,

and then select the printer.

3. Click or tap the Paper/Quality tab.

40 Chapter 4 Print ENWW

4. From the Paper type drop-down list, click the More... option.

5. Expand the list of Type is: options.

6. Expand the category of paper types that best describes your paper.

7. Select the option for the type of paper you are using, and then click the OK button.

8. Click the OK button to close the Document Properties dialog box. In the Print dialog box, click the OK

button to print the job.

ENWW Print tasks (Windows) 41

Additional print tasks

Go to www.hp.com/support/ljM203.

Instructions are available for performing specific print tasks, such as the following:

● Create and use printing shortcuts or presets

● Select the paper size, or use a custom paper size

● Select the page orientation

Create a booklet

●

● Scale a document to fit a specific paper size

● Print the first or last pages of the document on different paper

● Print watermarks on a document

42 Chapter 4 Print ENWW

Print tasks (OS X)

How to print (OS X)

The following procedure describes the basic printing process for OS X.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.

NOTE: The name of the item varies for different software programs.

4. Click the Print button.

Automatically print on both sides (OS X)

NOTE: This information applies to printers that include an automatic duplexer.

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using

AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for different software programs.

4. Select a binding option from the Two-Sided drop-down list.

5. Click the Print button.

Manually print on both sides (OS X)

NOTE: This feature is available if you install the HP print driver. It might not be available if you are using

AirPrint.

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.

NOTE: The name of the item varies for different software programs.

4. Click the Manual Duplex box, and select a binding option.

5. Click the Print button.

6. Go to the printer, and remove any blank paper that is in Tray 1.

ENWW Print tasks (OS X) 43

7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input

tray.

8. If prompted, touch the appropriate control panel button to continue.

Print multiple pages per sheet (OS X)

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Layout menu.

NOTE: The name of the item varies for different software programs.

4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Borders menu, select the type of border to print around each page on the sheet.

7. Click the Print button.

Select the paper type (OS X)

1. Click the File menu, and then click the Print option.

2. Select the printer.

3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality

menu.

NOTE: The name of the item varies for different software programs.

4. Select from the Media & Quality or Paper/Quality options.

NOTE: This list contains the master set of options available. Some options are not available on all

printers.

● Media Type: Select the option for the type of paper for the print job.

● Print Quality: Select the resolution level for the print job.

● Edge-To-Edge Printing: Select this option to print close to the paper edges.

● EconoMode: Select this option to conserve toner when printing drafts of documents.

5. Click the Print button.

44 Chapter 4 Print ENWW

Additional print tasks

Go to www.hp.com/support/ljM203.

Instructions are available for performing specific print tasks, such as the following:

● Create and use printing shortcuts or presets

● Select the paper size, or use a custom paper size

● Select the page orientation

Create a booklet

●

● Scale a document to fit a specific paper size

● Print the first or last pages of the document on different paper

● Print watermarks on a document

ENWW Print tasks (OS X) 45

Mobile printing

Introduction

go/LaserJetMobilePrinting.

NOTE: Update the printer firmware to ensure all mobile printing and ePrint capabilities are supported.

● Wi-Fi Direct (wireless models only)

HP ePrint via email

●

HP ePrint software

●

AirPrint

●

Android embedded printing

●

Wi-Fi Direct (wireless models only)

Wi-Fi Direct enables printing from a wireless mobile device without requiring a connection to a network or the Internet.

Wi-Fi Direct does not support all mobile operating systems. If the mobile device does not support Wi-Fi Direct, you must change the wireless network connection of the device to the Wi-Fi Direct connection of the printer before printing.

www.hp.com/

NOTE: For non-Wi-Fi Direct capable mobile devices, the Wi-Fi Direct connection only enables printing. After

using Wi-Fi Direct to print, you must reconnect to a local network in order to access the Internet.

To access the printer Wi-Fi Direct connection, complete the following steps:

1. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

Release the Resume

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on

the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe,

select the option to continue to the website. Accessing this website will not harm the computer.

3. On the Networking tab, click the Wi-Fi Direct Setup link in the left navigation pane.

4. Choose one of the following connection methods:

Manual

●

button until the Ready light begins blinking.

button.

● Advanced

46 Chapter 4 Print ENWW

5. On the mobile device, open the Wi-Fi or the Wi-Fi Direct menu.

6. From the list of available networks, select the printer name.

NOTE: If the printer name does not display, you might be out of range of the Wi-Fi Direct signal. Move

the device closer to the printer.

7. If prompted, enter the Wi-Fi Direct password.

NOTE: For Android devices that support Wi-Fi Direct, if the connection method is set to Automatic, the

connection will occur automatically, without a password prompt. If the connection method is set to Manual, you will need to either press the OK button, or provide a personal identification number (PIN) — displayed on the printer control panel — as a password on the mobile device.

NOTE: To access the Wi-Fi Direct password, from the EWS open the Networking tab, and then click Wi-

Fi Direct Setup.

8. Open the document, and then select the Print option.

NOTE: If the mobile device does not support printing, install the HP ePrint mobile app.

9. Select the printer from the list of available printers, and then select Print.

10. After the print job is complete, some mobile devices need to be reconnected to the local network.

The following devices and computer operating systems support Wi-Fi Direct:

Android 4.0 and later tablets and phones with the HP Print Service or Mopria mobile printing plugin installed

●

● Most Windows 8.1 computers, tablets, and laptops that have the HP print driver installed

The following devices and computer operating systems do not support Wi-Fi Direct, but can print to a printer that does:

● Apple iPhone and iPad

● Mac computers running OS X

For more information on Wi-Fi Direct printing, go to

Wi-Fi Direct capabilities can be enabled or disabled from the HP Embedded Web Server (EWS).

Enable or disable Wi-Fi Direct

Wi-Fi Direct capabilities must be enabled first from the printer EWS.

Step one: Open the HP Embedded Web Server

1. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

Release the Resume

www.hp.com/go/wirelessprinting.

button until the Ready light begins blinking.

button.

ENWW Mobile printing 47

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on

the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe,

select the option to continue to the website. Accessing this website will not harm the computer.

Step two: Enable or disable Wi-Fi Direct

1. On the Networking tab, click the Wi-Fi Direct Setup link in the left navigation pane.

2. Select the On option, and then click Apply. Selecting the Off option disables Wi-Fi Direct printing.

NOTE: In environments where more than one model of the same printer is installed, it might be helpful to

provide each printer a unique Wi-Fi Direct name for easier printer identification for Wi-Fi Direct printing.

Change the printer Wi-Fi Direct name

Follow this procedure to change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS):

Step one: Open the HP Embedded Web Server

1. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

Release the Resume

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on

the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe,

select the option to continue to the website. Accessing this website will not harm the computer.

Step two: Change the Wi-Fi Direct name

1. On the Networking tab, click the Wi-Fi Direct Setup link in the left navigation pane.

2. In the Wi-Fi Direct Name field, enter the new name.

3. Click Apply.

button until the Ready light begins blinking.

button.

48 Chapter 4 Print ENWW

HP ePrint via email

Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from any email enabled device.

To use HP ePrint, the printer must meet these requirements:

● The printer must be connected to a wired or wireless network and have Internet access.

● HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.

Follow this procedure to enable HP Web Services and register with HP Connected:

Step one: Open the HP Embedded Web Server

1. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

Release the Resume

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

Step two: Enable HP Web Services

1. Click the HP Web Services tab, and then click Enable. The printer enables Web Services, and then prints

an information page.

The information page contains the printer code necessary to register the HP printer at HP Connected.

2. Go to

www.hpconnected.com to create an HP ePrint account and complete the setup process.

HP ePrint software

The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP ePrint-capable printer. This software makes it easy to find HP ePrint-enabled printers that are registered to your HP Connected account. The target HP printer can be located in the office or at locations across the globe.

button until the Ready light begins blinking.

button.

Windows: After installing the software, open the Print option from within your application, and then select

●

HP ePrint from the installed printers list. Click the Properties button to configure print options.

● OS X: After installing the software, select File, Print, and then select the arrow next to PDF (in the bottom

left of the driver screen). Select HP ePrint.

For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or WAN) to products that support UPD PostScript®.

Windows and OS X both support IPP printing to LAN or WAN network-connected products that support ePCL.

Windows and OS X also both support printing PDF documents to public print locations and printing using HP ePrint via email through the cloud.

ENWW Mobile printing 49

AirPrint

Go to www.hp.com/go/eprintsoftware for drivers and information.

NOTE: For Windows, the name of the HP ePrint Software print driver is HP ePrint + JetAdvantage.

NOTE: The HP ePrint software is a PDF workflow utility for OS X, and is not technically a print driver.

NOTE: HP ePrint Software does not support USB printing.

Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running OS X 10.7 Lion and newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third generation or later) in the following mobile applications:

● Mail

Photos

●

● Safari

● iBooks

● Select third-party applications

To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more information about using AirPrint and about which HP printers are compatible with AirPrint, go to

go/LaserJetMobilePrinting.

www.hp.com/

NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier

do not support USB connections.

Android embedded printing

HP's built-in print solution for Android and Kindle enables mobile devices to automatically find and print to HP printers that are either on a network or within wireless range for Wi-Fi Direct printing.

The printer must be connected to the same network (sub-net) as the Android device.

The print solution is built into the many versions of the operating system.

NOTE: If printing is not available on your device, go to the

Service Plugin.

For more information on how to use Android embedded printing and which Android devices are supported, go

www.hp.com/go/LaserJetMobilePrinting.

Google Play > Android apps and install the HP Print

50 Chapter 4 Print ENWW

5 Manage the printer

Change the printer connection type (Windows)

●

Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)

●

Advanced configuration with HP Utility for OS X

●

Configure IP network settings

●

Printer security features

●

Configure the Quiet Print Mode settings

●

Energy-conservation settings

●

Update the firmware

●

For more information:

The following information is correct at the time of publication. For current information, see

support/ljM203.

HP's all-inclusive help for the printer includes the following information:

Install and configure

●

● Learn and use

Solve problems

●

Download software and firmware updates

●

Join support forums

●

Find warranty and regulatory information

●

www.hp.com/

ENWW 51

Change the printer connection type (Windows)

If you are already using the printer and you wish to change the way it is connected, use Device Setup & Software to change the connection. For example, connect the new printer to the computer using a USB or

network connection, or change the connection from a USB to a wireless connection.

To open Device Setup & Software, complete the following procedure:

1. Open the HP Printer Assistant.

Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer

●

name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then select the printer name.

● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All Programs, click HP, click the folder for the printer, select the icon with the printer's name, and then open HP Printer Assistant.

2. In the HP Printer Assistant, select Tools from the navigation bar, and then select Device Setup &

Software.

52 Chapter 5 Manage the printer ENWW

Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)

Use the HP Embedded Web Server to manage printing functions from a computer instead of the printer control panel.

View printer status information

●

Determine the remaining life for all supplies and order new ones

●

View and change tray configurations

●

View and change the printer control-panel menu configuration

●

● View and print internal pages

● Receive notification of printer and supplies events

View and change network configuration

●

The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded Web Server does not support IPX-based printer connections. Internet access is not needed to open and use the HP Embedded Web Server.

When the printer is connected to the network, the HP Embedded Web Server is automatically available.

NOTE: HP Device Toolbox is software used to connect to the HP Embedded Web Server when the printer is

connected to a computer via USB. It is available only if a full installation was performed when the printer was installed on a computer. Depending on how the printer is connected, some features might not be available.

NOTE: The HP Embedded Web Server is not accessible beyond the network firewall.

Method one: Open the HP Embedded Web Server (EWS) from the software

1. Open the HP Printer Assistant.

Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer

●

name.

Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then

●

select the printer name.

Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All

●

Programs, click HP, click the folder for the printer, select the icon with the printer's name, and then open HP Printer Assistant.

2. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.

Method two: Open the HP Embedded Web Server (EWS) from a web browser

1. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

Release the Resume

button until the Ready light begins blinking.

button.

ENWW Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) 53

2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on

the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be safe,

select the option to continue to the website. Accessing this website will not harm the computer.

Tab or section Description

Home tab

Provides printer, status, and configuration information.

Device Status: Shows the printer status and shows the approximate percent life remaining

●

of HP supplies.

● Supplies Status: Shows the approximate percent life remaining of HP supplies. Actual

supply life remaining can vary. Consider having a replacement supply available to install when print quality is no longer acceptable. The supply does not need to be replaced unless the print quality is no longer acceptable.

Device Configuration: Shows the information found on the printer configuration page.

●

● Network Summary: Shows the information found on the printer network configuration

page.

Reports: Print the configuration and supplies status pages that the printer generates.

●

Job Storage Log: Shows a summary of all jobs stored in the printer memory.

●

(Job storage printers only)

Color Usage Log: Shows a summary of color jobs that the printer has produced.

●

(Color printers only)

● Event Log: Shows a list of all printer events and errors.

Open Source Licenses: Shows a summary of the licenses for open source software

●

programs that can be used with the printer.

54 Chapter 5 Manage the printer ENWW

Tab or section Description

System tab

Provides the ability to configure the printer from your computer.

Device Information: Provides basic printer and company information.

●

Paper Setup: Change the default paper-handling settings for the printer.

●

● Print Quality: Change the default print-quality settings for the printer.

● Energy Settings: Change the default times for entering Sleep/Auto Off mode or automatic

shut down.

● Job Storage Setup: Configure the job storage settings for the printer.

(Job storage printers only)

Paper Types: Configure print modes that correspond to the paper types that the printer

●

accepts.

● System Setup: Change the system defaults for the printer.

Supply Settings: Change the settings for Cartridge is low alerts and other supplies

●

information.

● Service: Perform the cleaning procedure on the printer.

Save and Restore: Save the current settings for the printer to a file on the computer. Use

●

this file to load the same settings onto another printer or to restore these settings to this printer at a later time.

Administration: Set or change the printer password. Enable or disable printer features.

●

NOTE: The System tab can be password-protected. If this printer is on a network, always

consult with the administrator before changing settings on this tab.

Print tab

Provides the ability to change default print settings from your computer.

Fax tab

(Fax printers only)

Scan tab

(MFP printers only)

Copy tab

(MFP printers only)

● Printing: Change the default printer print settings, such as number of copies and paper

orientation. These are the same options that are available on the control panel.

PostScript: Turn off or on the Print PS Errors feature.

●

Receive Options: Configure how the printer handles incoming faxes.

●

Phone Book: Add or delete entries in the fax phone book.

●

● Junk Fax List: Set fax numbers to block from sending faxes to the printer.

Fax Activity Log: Review recent fax activity for the printer.

●

Configure the Scan to Network Folder and Scan to E-mail features.

Network Folder Setup: Configure folders on the network to which the printer can save a

●

scanned file.

Scan to E-mail Setup: Begin the process to set up the Scan to E-mail feature.

●

● Outgoing E-mail Profiles

all emails sent from the printer.

E-mail Address Book: Add or delete entries in the email address book.

●

● E-mail Options: Configure a default subject line and body text. Configure default scan

settings for emails.

Use this tab to set up the default copy settings.

: Set an email address that will appear as the “from” address for

ENWW Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) 55

Tab or section Description

Networking tab

(Network-connected printers only)

Provides the ability to change network settings from your computer.

HP Web Services tab Use this tab to set up and use various Web tools with the printer.

Network administrators can use this tab to control network-related settings for the printer when it is connected to an IP-based network. It also allows the network administrator to set up Wi-Fi Direct functionality. This tab does not appear if the printer is directly connected to a computer.

56 Chapter 5 Manage the printer ENWW

Advanced configuration with HP Utility for OS X

Use the HP Utility to check printer status or to view or change printer settings from a computer.

You can use the HP Utility when the printer is connected with a USB cable or is connected to a TCP/IP-based network.

Open HP Utility

1. At the computer, open the Applications folder.

2. Select HP, and then select HP Utility.

HP Utility features

The HP Utility toolbar includes these items:

Devices: Click this button to show or hide Mac products found by the HP Utility.

●

● All Settings: Click this button to return to the HP Utility main view.

● HP Support: Click this button to open a browser and go to the HP support website.

● Supplies: Click this button to open the HP SureSupply website.

● Registration: Click this button to open the HP registration website.

● Recycling: Click this button to open the HP Planet Partners Recycling Program website.

HP Utility consists of pages that you open by clicking in the All Settings list. The following table describes the tasks that you can perform with HP Utility.

Item Description

Supplies Status Show the printer supplies status and provides links for ordering supplies online.

Device Information Show information about the currently selected printer, including the printer Service ID (if

Commands Send special characters or print commands to the printer after the print job.

Color Usage

(Color printers only)

File Upload Transfer files from th e computer to the printer. You can upload the following types of files:

assigned), the firmware version (FW Version), the Serial Number, and the IP address.

NOTE: This option is available only after you open the View menu and select the Show

Advanced Options item.

Show information about color jobs that the printer has produced.

HP LaserJet printer command language (.PRN)

◦

◦ Portable document format (.PDF)

Postscript (.PS)

◦

◦ Text (.TXT)

Power Management Configure the printer economy settings.

ENWW Advanced configuration with HP Utility for OS X 57

Item Description

Update Firmware Transfer a firmware update file to the printer.

NOTE: This option is available only after you open the View menu and select the Show

Advanced Options item.

HP Connected Access the HP Connected website.

Message Center Display error events that have occurred with the printer.

Duplex Mode

(Duplex printers only)

Network Settings

(Network-connected printers only)

Supplies Management Configure how the printer should behave when supplies are nearing the end of their

Trays Configuration Change paper size and type for each of the trays.

Additional Settings Open the HP Embedded Web Server (EWS) for the printer.

Proxy Server Settings Configure a proxy server for the printer.

Basic Fax Settings

(MFP fax models only)

Fax Forwarding

(MFP fax models only)

Fax Logs

(MFP fax models only)

Turn on the automatic two-sided printing mode.

Configure the network settings, such as the IPv4 settings, IPv6 settings, Bonjour settings, and other settings.

estimated life.

NOTE: USB connections are not supported.

Set up the fields in the fax header and configure how the printer answers incoming calls.

Set up the printer to send the incoming faxes to a different number.

View the logs of all faxes.

Fax Speed Dials

(MFP fax models only)

Junk Fax Blocking

(MFP fax models only)

Scan to E-mail

(MFP printers only)

Scan to Network Folder

(MFP printers only)

Add fax numbers to the speed dial list.

Store the fax numbers you want to block.

Open the HP Embedded Web Server (EWS) page for configuring settings for scanning to email.

Open the HP Embedded Web Server (EWS) page for configuring settings for scanning to a network folder.

58 Chapter 5 Manage the printer ENWW

Configure IP network settings

Introduction

●

Printer sharing disclaimer

●

View or change network settings

●

Rename the printer on a network

Manually configure IPv4 TCP/IP parameters

●

Link speed and duplex settings

●

Introduction

Use the following sections to configure the printer network settings.

Printer sharing disclaimer

HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at

View or change network settings

Use the HP Embedded Web Server to view or change IP configuration settings.

www.microsoft.com.

1. Open the HP Embedded Web Server (EWS):

a. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

ii.

Release the Resume

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

2. Click the Networking tab to obtain network information. Change settings as needed.

Rename the printer on a network

To rename the printer on a network so that it can be uniquely identified, use the HP Embedded Web Server.

1. Open the HP Embedded Web Server (EWS):

a. Print a configuration page to determine the IP address or host name.

button until the Ready light begins blinking.

button.

ENWW Configure IP network settings 59

Press and hold the Resume

ii.

Release the Resume

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

2. Open the System tab.

3. On the Device Information page, the default printer name is in the Device Description field. You can

change this name to uniquely identify this printer.

NOTE: Completing the other fields on this page is optional.

4. Click the Apply button to save the changes.

button until the Ready light begins blinking.

button.

Manually configure IPv4 TCP/IP parameters

Use the EWS to manually set an IPv4 address, subnet mask, and default gateway.

1. Open the HP Embedded Web Server (EWS):

a. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

ii.

Release the Resume

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

2. On the Networking tab, click the IPv4 Config Method in the left navigation pane.

3. From the IP Preferred Address Method drop-down, select Manual, and then edit the IPv4 configuration

settings.

4. Click the Apply button.

button until the Ready light begins blinking.

button.

60 Chapter 5 Manage the printer ENWW

Link speed and duplex settings

NOTE: This information applies only to Ethernet networks. It does not apply to wireless networks.

The link speed and communication mode of the print server must match the network hub. For most situations, leave the printer in automatic mode. Incorrect changes to the link speed and duplex settings might prevent the printer from communicating with other network devices. To make changes, use the printer control panel.

NOTE: The printer setting must match the setting for the network device (a network hub, switch, gateway,

router, or computer).

NOTE: Making changes to these settings causes the printer to turn off and then on. Make changes only when

the printer is idle.

1. Open the HP Embedded Web Server (EWS):

a. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

ii.

Release the Resume

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

button until the Ready light begins blinking.

button.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

2. On the Networking tab, click the Advanced link in the left navigation pane.

3. In the Other Settings area, select one of the following options:

Automatic: The print server automatically configures itself for the highest link speed and

●

communication mode allowed on the network.

● 10T Full: 10 megabytes per second (Mbps), full-duplex operation

10T Half: 10 Mbps, half-duplex operation

●

100TX Full: 100 Mbps, full-duplex operation

●

100TX Half: 100 Mbps, half-duplex operation

●

4. Click the Apply button. The printer turns off and then on.

ENWW Configure IP network settings 61

Printer security features

Introduction

The printer includes several security features to restrict who has access to configuration settings, to secure data, and to prevent access to valuable hardware components.

Assign or change the system password using the HP Embedded Web Server

●

Lock the formatter

●

Assign or change the system password using the HP Embedded Web Server

Assign an administrator password for access to the printer and the HP Embedded Web Server so that unauthorized users cannot change the printer settings.

1. Open the HP Embedded Web Server (EWS):

Direct-connected printers

a. Open the HP Printer Assistant.

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the

printer name.

Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and

●

then select the printer name.

● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select

All Programs, click HP, click the folder for the printer, select the icon with the printer's name, and then open HP Printer Assistant.

b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.

Network-connected printers

a. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

ii.

Release the Resume

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

2. On the System tab, click the Administration link in the left navigation pane.

3. In the area labeled Product Security, enter the password in the Password field.

button until the Ready light begins blinking.

button.

62 Chapter 5 Manage the printer ENWW

4. Re-enter the password in the Confirm Password field.

5. Click the Apply button.

NOTE: Make note of the password and store it in a safe place.

Lock the formatter

The formatter has a slot that you can use to attach a security cable. Locking the formatter prevents someone from removing valuable components from it.

ENWW Printer security features 63

Configure the Quiet Print Mode settings

Introduction

This printer has a quiet mode that reduces noise during printing. When quiet mode is turned on, the printer prints at a slower speed.

NOTE: Quiet Print Mode reduces the printer print speed, which might improve print quality.

Configure the Quiet Print Mode settings from HP Embedded Web Server (EWS)

1. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

Release the Resume

2. Open a Web browser, and in the address line, type the IP address or host name exactly as it displays on

the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the Web browser displays a message indicating that accessing the website might not be safe,

select the option to continue to the website. Accessing this website will not harm the computer.

button until the Ready light begins blinking.

button.

3. Click the System tab.

4. On the left navigation pane, click the Paper Types link.

5. From the Quiet Print Mode drop-down, select On. Click Apply.

64 Chapter 5 Manage the printer ENWW

Energy-conservation settings

Introduction

●

Print with EconoMode

●

Set the Sleep/Auto Off After Inactivity setting

●

Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power

Set the Delay Shut Down setting

●

Introduction

The printer includes several economy features to conserve energy and supplies.

Print with EconoMode

This printer has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner. However, using EconoMode can also reduce print quality.

HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the toner cartridge.

NOTE: If this option is not available in your print driver, you can set it using the HP Embedded Web Server.

1. From the software program, select the Print option.

2. Select the printer, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Click the EconoMode check box.

Set the Sleep/Auto Off After Inactivity setting

Use the EWS to set the amount of idle time before the printer enters sleep mode.

Complete the following procedure to change the Sleep/Auto Off After setting:

1. Open the HP Embedded Web Server (EWS):

Direct-connected printers

a. Open the HP Printer Assistant.

Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the

●

printer name.

Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and

●

then select the printer name.

Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select

●

All Programs, click HP, click the folder for the printer, select the icon with the printer's name, and then open HP Printer Assistant.

b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.

ENWW Energy-conservation settings 65

Network-connected printers

a. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

ii.

Release the Resume

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the web browser displays a message indicating that accessing the website might not be

safe, select the option to continue to the website. Accessing this website will not harm the computer.

2. Click the System tab, and then select the Energy Settings page.

3. From the Sleep/Auto Off After Inactivity drop-down, select the time for the delay.

4. Click the Apply button.

button until the Ready light begins blinking.

button.

Set the Shut Down After Inactivity delay and configure the printer to use 1 watt or less of power

Use the EWS to set the amount of time before the printer shuts down.

NOTE: After the printer shuts down, the power consumption is 1 watt or less.

Complete the following procedure to change the Shut Down After Delay setting:

1. Open the HP Embedded Web Server (EWS):

Direct-connected printers

a. Open the HP Printer Assistant.

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the

printer name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and

then select the printer name.

● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select

All Programs, click HP, click the folder for the printer, select the icon with the printer's name, and then open HP Printer Assistant.

b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.

Network-connected printers

a. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

button until the Ready light begins blinking.

ii.

Release the Resume

66 Chapter 5 Manage the printer ENWW

button.

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the displays a message indicating that accessing the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

2. Click the System tab, and then select the Energy Settings page.

3. From the Shut Down After Inactivity drop-down, select the time for the delay.

NOTE: The default value is 4 hours.

4. Click the Apply button.

Set the Delay Shut Down setting

Use the EWS to select whether or not the printer delays shutting down after the power button is pressed.

Complete the following procedure to change the Delay Shut Down setting:

1. Open the HP Embedded Web Server (EWS):

Direct-connected printers

a. Open the HP Printer Assistant.

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the

printer name.

Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and

●

then select the printer name.

Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select

●

All Programs, click HP, click the folder for the printer, select the icon with the printer's name, and then open HP Printer Assistant.

b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.

Network-connected printers

a. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

ii.

Release the Resume

button until the Ready light begins blinking.

button.

ENWW Energy-conservation settings 67

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the displays a message indicating that accessing the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

2. Click the System tab, and then select the Energy Settings page.

3. In the Delay Shut Down area, select or clear the Delay when ports are active option.

NOTE: When this option is selected the printer will not shut down unless all ports are inactive. An active

network link or fax connection will prevent the printer from shutting down.

68 Chapter 5 Manage the printer ENWW

Update the firmware

HP offers periodic printer updates, new Web Services apps, and new features to existing Web Services apps. Follow these steps to update the printer firmware for a single printer. When you update the firmware, Web Service apps will update automatically.

Update the firmware using the Firmware Update Utility

Use these steps to manually download and install the Firmware Update Utility from HP.com.

NOTE: This method is the only firmware update option available for printers connected to the computer via

a USB cable. It also works for printers connected to a network.

NOTE: You must have a print driver installed in order to use this method.

1. Go to www.hp.com/go/support, select your country/region or language, and then click the Get software

and drivers link.

2. Type the printer name in the search field, press the ENTER button, and then select the printer from the list

of search results.

3. Select the operating system.

4. Under the Firmware section, locate the Firmware Update Utility.

5. Click Download, click Run, and then click Run again.

6. When the utility launches, select the printer from the drop-down list, and then click Send Firmware.

NOTE: To print a configuration page to verify the installed firmware version before or after the update

process, click Print Config.

7. Follow the on-screen instructions to complete the installation, and then click the Exit button to close the

utility.

ENWW Update the firmware 69

70 Chapter 5 Manage the printer ENWW

6 Solve problems

Customer support

●

Interpret control-panel light patterns

●

Restore the factory-set defaults

●

A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel

●

Printer does not pick up paper or misfeeds

●

Clear paper jams

●

Improve print quality

●

Solve wired network problems

●

Solve wireless network problems

●

For more information:

The following information is correct at the time of publication. For current information, see

support/ljM203.

HP's all-inclusive help for the printer includes the following information:

● Install and configure

Learn and use

●

Solve problems

●

Download software and firmware updates

●

Join support forums

●

Find warranty and regulatory information

●

www.hp.com/

ENWW 71

Customer support

Get telephone support for your country/region

Have the printer name, serial number, date of purchase, and problem description ready

Get 24-hour Internet support, and download software utilities and drivers

Order additional HP service or maintenance agreements

Country/region phone numbers are on the flyer that was in the box with the printer or at

www.hp.com/support/ljM203

www.hp.com/go/carepack

www.register.hp.com

www.hp.com/support/.

72 Chapter 6 Solve problems ENWW

Interpret control-panel light patterns

If the printer requires attention, an error code appears on the control-panel display.

Table 6-1 Status-light legend

Symbol for "light off"

Symbol for "light on"

Symbol for "light blinking"

Table 6-2 Control-panel light patterns

Light status State of the printer Action

The Attention light is blinking.

The printer is processing a manual duplex

Input tray is empty or loaded with an

The input tray is empty. Load the tray.

A door is open. Verify that the top cover is fully closed.

The printer failed to pick a sheet of paper

Paper is jammed in the input tray. Clear the jam.

Paper is jammed in the toner cartridge

The printer is in manual-feed mode. Load the correct paper type and size into the input tray. Press

job.

unexpected paper size.

to print.

area.

the Resume

Load the pages into the input tray to print the second sides. Press

the Resume

Load plain paper or press the Resume

with the paper currently loaded.

Press Resume

Clear the jam.

button to continue.

to continue.

button to continue

Paper is jammed in the output bin area. Clear the jam.

The loaded paper is not the size needed for

the print job.

The printer has experienced a general

engine error.

Incorrect firmware has been loaded.

Replace the paper, or press Resume

size currently loaded.

Press Resume

If the error repeats, turn off the printer. Wait 30 seconds, and then turn on the printer.

Press Resume

to continue.

to continue. Load the correct firmware.

to continue with the

ENWW Interpret control-panel light patterns 73

Table 6-2 Control-panel light patterns (continued)

Light status State of the printer Action

The printer has experienced a bad code

signature.

The printer has canceled a bad code

signature upgrade.

The printer has experienced an engine

cable error.

The printer has experienced a control-

panel cable error.

The Attention light is blinking and the Toner light is on.

The Toner light is on.

The toner cartridge is very low. Replace the toner cartridge.

The imaging drum is very low. Replace the imaging drum.

Multiple supplies are low. Replace the supplies.

The toner cartridge has reached its estimated end of life. Once a toner cartridge has reached its estimated end of life, the HP Premium Protection Warranty on that toner cartridge has ended.

Press Resume

to stop the upgrade.

Press Resume

If the error persists, contact HP customer support.

Press Resume

If the error persists, contact HP customer support.

Consider having a replacement available to install when print quality is no longer acceptable. The toner cartridge does not need to be replaced now unless the print quality is no longer acceptable.

to accept the signature, or press Cancel

to continue.

The imaging drum has reached its

estimated end of life. Once an imaging drum has reached its estimated end of life, the HP Premium Protection Warranty on that imaging drum has ended.

Multiple supplies have reached their

The Attention and Toner lights are blinking.

estimated end of life. Once a supply has reached its estimated end of life, the HP Premium Protection Warranty on that supply has ended.

The toner cartridge or imaging drum is missing or incorrectly installed.

Consider having a replacement available to install when print quality is no longer acceptable. The imaging drum does not need to be replaced now unless the print quality is no longer acceptable.

Consider having replacement supplies available to install when print quality is no longer acceptable. The supplies do not need to be replaced now unless the print quality is no longer acceptable.

Install or reinstall the toner cartridge and imaging drum.

74 Chapter 6 Solve problems ENWW

Table 6-2 Control-panel light patterns (continued)

Light status State of the printer Action

The toner cartridge is incompatible with

the printer, possibly due to a missing or damaged memory chip.

The imaging drum is inc ompatible with the

printer, possibly due to a missing or damaged memory chip.

Multiple supplies are incompatible with

the printer, possibly due to a missing or damaged memory chip.

The toner cartridge has been protected on

another printer.

The imaging drum has been protected on

another printer.

Multiple supplies have been protected on

another printer.

An unauthorized toner cartridge is

installed.

An unauthorized imaging drum is installed. Replace the imaging drum.

Unauthorized supplies are installed. Replace the supplies.

The cartridge sensor has experienced an

error.

Replace the toner cartridge.

Replace the imaging drum.

Replace the supplies.

Replace the toner cartridge.

Replace the imaging drum.

Replace the supplies.

Replace the toner cartridge.

An MICR toner cartridge must be installed. Install an MICR toner cartridge.

The Attention and Ready lights are on.

The printer has experienced a fatal error from which it cannot recover.

1. Turn off the printer or disconnect the power cord from the

printer.

2. Wait 30 seconds, and then turn on the printer or reconnect

the power cord to the printer.

3. Wait for the printer to initialize.

If the error persists, contact HP customer support.

ENWW Interpret control-panel light patterns 75

Restore the factory-set defaults

Restoring the factory-set defaults returns all of the printer and network settings to the factory defaults. It will not reset the page count, tray size, or language. To restore the printer to the factory-default settings, follow these steps.

CAUTION: Restoring the factory-set defaults returns all of the settings to the factory defaults, and it also

deletes any pages that are stored in the memory.

1. Direct-connected printers

a. Open the HP Printer Assistant.

Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the

●

printer name.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and

then select the printer name.

Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select

●

All Programs, click HP, click the folder for the printer, select the icon with the printer's name, and then open HP Printer Assistant.

b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.

Network-connected printers

a. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

ii.

Release the Resume

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the displays a message indicating that accessing the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

2. On the System tab, click Save and Restore in the left navigation pane.

3. In the Restore Defaults area, click the Restore defaults button.

The printer automatically restarts.

button until the Ready light begins blinking.

button.

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A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel

Cartridge is low: The printer indicates when a cartridge level is low. Actual cartridge life remaining may vary.

Consider having a replacement ava ilable to install when print quality is no longer acceptable. The cartridge does not need to be replaced now.

Cartridge is very low: The printer indicates when the cartridge level is very low. Actual cartridge life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The cartridge does not need to be replaced now unless the print quality is no longer acceptable.

Once an HP cartridge has reached Very Low, HP’s Premium Protection Warranty on that toner cartridge has ended.

Change the “Very Low” settings

You can change the way the printer reacts when supplies reach the Very Low state. You do not have to reestablish these settings when you install a new cartridge.

1. Open the HP Embedded Web Server (EWS):

Direct-connected printers

a. Open the HP Printer Assistant.

Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the

●

printer name.

Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and

●

then select the printer name.

Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select

●

All Programs, click HP, click the folder for the printer, select the icon with the printer's name, and then open HP Printer Assistant.

b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.

Network-connected printers

a. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

ii.

Release the Resume

button until the Ready light begins blinking.

button.

ENWW A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel 77

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

2. Select the System tab, and then select Supply Settings.

3. Select one of the following options from the Very Low Setting (Black Cartridge): or Very Low Setting

(Imaging Drum): drop-down:

●

Order supplies

Order supplies and paper www.hp.com/go/suresupply

Order through service or support providers Contact an HP-authorized service or support provider.

on the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the displays a message indicating that accessing the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

Select the Continue option to set the printer to alert you that the cartridge or imaging drum is very low, but to continue printing.

Select the Stop option to set the printer to stop printing until you replace the cartridge or imaging drum.

Order using the HP Embedded Web Server (EWS) To access, in a supported on your computer, enter the printer IP

address or host name in the address/URL field. The EWS contains a link to the HP SureSupply website, which provides options for purchasing Original HP supplies.

78 Chapter 6 Solve problems ENWW

Printer does not pick up paper or misfeeds

Introduction

The following solutions can help solve problems if the printer is not picking up paper from the tray or is picking up multiple sheets of paper at one time. Either of these situations can result in paper jams.

The printer does not pick up paper

●

The printer picks up multiple sheets of paper

●

The printer does not pick up paper

If the printer does not pick up paper from the tray, try these solutions.

1. Open the printer and remove any jammed sheets of paper. Verify that no torn remnants of paper remain

inside the printer.

2. Load the tray with the correct size of paper for the job.

3. Make sure the paper size and type are set correctly.

4. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to

the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray.

NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations

or markings in the tray.

5. Verify that the humidity in the room is within specifications for this printer and that paper is being stored

in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry.

In high-humidity environments, paper at the top of the stack in the tray can absorb moisture, and it might have a wavy or uneven appearance. If this happens, remove the top 5 to 10 sheets of paper from the stack.

In low-humidity environments, excess static electricity can cause sheets of paper to stick together. If this happens, remove the paper from the tray, and flex the stack by holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper, and repeat this process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray.

Figure 6-1 Technique for flexing the paper stack

ENWW Printer does not pick up paper or misfeeds 79

6. Check the printer control panel to see if it is displaying a prompt to feed the paper manually. Load paper,

and continue.

7. The rollers above the tray might be contaminated. Clean the rollers with a lint-free cloth dampened with

warm water. Use distilled water, if it is available.

CAUTION: Do not spray water directly on to the printer. Instead, spray water on the cloth or dab the cloth

in water and wring it out before cleaning the rollers.

The printer picks up multiple sheets of paper

If the printer picks up multiple sheets of paper from the tray, try these solutions.

1. Remove the stack of paper from the tray and flex it, rotate it 180 degrees, and flip it over. Do not fan the

paper. Return the stack of paper to the tray.

NOTE: Fanning the paper introduces static electricity. Instead of fanning the paper, flex the stack by

holding it at each end and bringing the ends up to form a U shape. Then, rotate the ends down to reverse the U shape. Next, hold each side of the stack of paper, and repeat this process. This process releases individual sheets without introducing static electricity. Straighten the paper stack against a table before returning it to the tray.

Figure 6-2 Technique for flexing the paper stack

2. Use only paper that meets HP specifications for this printer.

3. Verify that the humidity in the room is within specifications for this printer, and that paper is being stored

in unopened packages. Most reams of paper are sold in moisture-proof wrapping to keep paper dry.

In low-humidity environments, excess static electricity can cause sheets of paper to stick together. If this happens, remove the paper from the tray, and flex the stack as described above.

4. Use paper that is not wrinkled, folded, or damaged. If necessary, use paper from a different package.

5. Make sure the tray is not overfilled by checking the stack-height markings inside the tray. If it is overfilled,

remove the entire stack of paper from the tray, straighten the stack, and then return some of the paper to the tray.

The following images show examples of the stack-height markings in the trays for various printers. Most HP printers have markings similar to these. Also make sure that all sheets of paper are below the tabs near the stack-height marks. These tabs help hold the paper in the correct position as it enters the printer.

80 Chapter 6 Solve problems ENWW

6. Make sure the paper guides in the tray are adjusted correctly for the size of paper. Adjust the guides to

the appropriate indentation in the tray. The arrow on the tray guide should line up exactly with the marking on the tray.

NOTE: Do not adjust the paper guides tightly against the paper stack. Adjust them to the indentations

or markings in the tray.

7. Make sure the printing environment is within recommended specifications.

ENWW Printer does not pick up paper or misfeeds 81

Clear paper jams

Introduction

The following information includes instructions for clearing paper jams from the printer.

Jam locations

●

Experiencing frequent or recurring paper jams?

●

Clear jams in the Main input tray

●

Clear jams in the toner-cartridge area

●

Clear jams in the output bin

●

Clear jams in the duplexer

●

Jam locations

1 Output bin

2 Cartridge area

3 Duplexer

4 Main input tray

82 Chapter 6 Solve problems ENWW

Experiencing frequent or recurring paper jams?

Follow these steps to solve problems with frequent paper jams. If the first step does not resolve the problem continue with the next step until you have resolved the problem.

1. If paper has jammed in the printer, clear the jam and then print a configuration page to test the printer.

2. Check that the tray is configured for the correct paper size and type. Adjust paper settings if necessary.

a. Print a configuration page to determine the IP address or host name.

Press and hold the Resume

ii.

Release the Resume

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays

on the printer configuration page. Press the Enter key on the computer keyboard. The EWS opens.

NOTE: If the displays a message indicating that accessing the website might not be safe, select the

option to continue to the website. Accessing this website will not harm the computer.

c. Click the System tab, and then click the Paper Setup page.

d. Select the type of paper that is in the tray.

e. Select the size of paper that is in the tray.

3. Turn the printer off, wait 30 seconds, and then turn it on again.

4. Print a cleaning page to remove excess toner from inside the printer.

a. Open the HP Printer Assistant.

● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the

printer name.

button until the Ready light begins blinking.

button.

● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and

then select the printer name.

● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select

All Programs, click HP, click the folder for the printer, select the icon with the printer's name, and then open HP Printer Assistant.

b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.

c. On the Systems tab, click Service.

d. In the Cleaning Mode area, click Start to begin the cleaning process.

5. Print a configuration page to test the printer.

Press and hold the Resume

Release the Resume

ENWW Clear paper jams 83

button until the Ready light begins blinking.

button.

If none of these steps resolves the problem, the printer might need service. Contact HP customer support.

84 Chapter 6 Solve problems ENWW

Clear jams in the Main input tray

Use the following procedure to check for paper in all possible jam locations in the Main input tray. When a jam occurs, the Attention

1. Slowly pull the jammed paper out of the printer.

2. Open the cartridge door.

LED flashes.

3. Remove the toner cartridge from the printer.

ENWW Clear paper jams 85

4. Remove the imaging drum from the printer.

5. Remove any jammed paper from the toner-

cartridge area. Use both hands to remove jammed paper to avoid tearing the paper.

6. Lower the jam-access cover.

86 Chapter 6 Solve problems ENWW

7. Remove any jammed paper.

8. Close the jam-access cover.

9. Align the imaging drum with the tracks inside the

printer, and install the imaging drum until it is firmly seated.

ENWW Clear paper jams 87

10. Align the toner cartridge with the tracks inside the

printer, and install the toner cartridge until it is firmly seated.

11. Close the cartridge door.

88 Chapter 6 Solve problems ENWW

Clear jams in the toner-cartridge area

The following information describes how to clear paper jams in the toner-cartridge area. When a jam occurs, the Attention

1. Open the cartridge door.

2. Remove the toner cartridge from the printer.

LED flashes.

3. Remove the imaging drum from the printer.

ENWW Clear paper jams 89

4. Remove any jammed paper from the toner-

cartridge area. Use both hands to remove jammed paper to avoid tearing the paper.

5. Lower the jam-access cover.

6. Remove any jammed paper.

90 Chapter 6 Solve problems ENWW

Hp M203DW, M203DN User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Printer overview

Printer views

Printer front view

Printer back view

Control panel view

Printer specifications

Technical specifications

Supported operating systems

Mobile printing solutions

Printer dimensions

Power consumption, electrical specifications, and acoustic emissions

Operating environmental range

Printer hardware setup and software installation

Load the Priority input tray

Introduction

Priority input tray paper orientation

Load the Main input tray

Introduction

Main input tray paper orientation

Load and print envelopes

Introduction

Print envelopes

Envelope orientation

Load and print labels

Introduction

Manually feed labels

Label orientation

3 Supplies, accessories, and parts

Order supplies, accessories, and parts

Ordering

Supplies and accessories

Configure the HP toner-cartridge-protection supply settings

Introduction

Enable or disable the Cartridge Policy feature

Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature

Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature

Troubleshoot Cartridge Policy control panel error messages

Enable or disable the Cartridge Protection feature

Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature

Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature

Troubleshoot Cartridge Protection control panel error messages

Replace the toner cartridge

Introduction

Toner-cartridge information

Remove and replace the toner cartridge

Replace the imaging drum

Introduction

Imaging drum information

Remove and replace the imaging drum

Print tasks (Windows)

How to print (Windows)

Automatically print on both sides (Windows)

Manually print on both sides (Windows)

Print multiple pages per sheet (Windows)

Select the paper type (Windows)

Additional print tasks

Print tasks (OS X)

How to print (OS X)

Automatically print on both sides (OS X)

Manually print on both sides (OS X)

Print multiple pages per sheet (OS X)

Select the paper type (OS X)

Additional print tasks

Mobile printing

Introduction

Wi-Fi Direct (wireless models only)

Enable or disable Wi-Fi Direct

Change the printer Wi-Fi Direct name

HP ePrint via email

HP ePrint software

AirPrint

Android embedded printing

5 Manage the printer

Change the printer connection type (Windows)

Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)

Advanced configuration with HP Utility for OS X