HP LN17 User Manual

Download

kug-titl Page 1 Thursday, March 6, 1997 4:42 PM

LN17 and LN17ps Printers

User Guide

Order Number: EK–LN17P–UG. A02

Digital Equipment Corporation Maynard, Massachusetts

kug-titl Page 2 Thursday, March 6, 1997 4:42 PM

Second Printing, May 1996

Digital Equipment Corporation makes no representations that the use of its product in the manner described in this publication will not infringe on existing or future patent rights, nor do the descriptions contained in this publication imply the granting of licences to make, use, or sell equipment or software in accordance with the description.

Possession, use, or copying of the software described in this publication is authorized only pursuant to a valid written license from Digital or an authorized sublicensor.

copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are displayed on the screen such as styles, templates, icons, screen displays, looks, etc.

The following are trademarks of Digital Equipment Corporation: DECprint, Digital, OpenVMS, VAX, VT, and the DIGITAL logo.

Adobe and PostScript are trademarks of Adobe Systems Incorporated, which may be registered in certain jurisdictions.

TrueRes is a trademark of DP-Tek. PCL, HP, and LaserJet are registered trademarks of Hewlett-Packard Company. Microsoft, Windows, and MS-DOS are registered trademarks of Microsoft Corporation. Univers is a trademark of Linotype AG or its subsidiaries. WordPerfect is a trademark of WordPerfect Corporation. Centronics is a trademark of Centronics Corporation. Macintosh and TrueT ype are trademarks or registered trademarks of Apple Computer, Incorporated.

PCL and PCL 5e are trademarks of Hewlett-Packard Company. This printer contains an emulation of the Hewlett-Packard PCL 5e command language, recognizes HP PCL 5e commands, and processes these commands in a manner comparable with Hewlett-Packard LaserJet printer products.

All other trademarks and registered trademarks are the property of their respective holders.

Notice

Specifications described in this publication are subject to change without notice. Use of some features may be limited by your hardware or software configuration. Contact your dealer or Digital for details.

kug.toc Page i Thursday, March 6, 1997 4:42 PM

Chapter 1 LN17 Printer Quick Tour ...................................................... 1-1

LN17 and LN17ps Printer Models ......................................... 1-3

Table of Contentsi

How Much of This Book Must I Read? ................................. 1-4

Printer Components . ................................... .... ...................... 1-5

Special Features .................................................................... 1-6

Power Saver .................... ... ... ... .................................... ... ... 1-6

High Resolution Printing ................................................... 1-6

Edge to Edge Printing ....................................................... 1-7

Automatic Tray Switching ................................................. 1-7

Automatic Language Sensing and Switching .................. 1-7

State Saving ....................................................................... 1-8

Printer Generated Reports ............. ... ................................ 1-8

LN17 and LN17ps Printers User Guide ❖ i

kug.toc Page ii Thursday, March 6, 1997 4:42 PM

Table of Contents

Optional Features ................................................................. 1-9

PostScript Option ............................................................... 1-9

Duplex Printing .................................................................. 1-9

Increased Paper Handling ................................................. 1-9

Collating and Offsetting ................................................. 1-10

Memory Expansion .......................................................... 1-10

Hard Drive ............................................................. ........... 1-10

Memory Considerations ..................................................... 1-11

Maintaining the Printer ...................................................... 1-13

Cleaning the Printer ............................. ........................... 1-13

Replacing the EP Cartridge ............................................. 1-13

Recycling the EP Cartridge .............................................. 1-13

Replacing the Fuser Cartridge/Bias Transfer Roll ........... 1-14

Technical Support ............................................................... 1-15

Before Calling for Service ................................................ 1-15

Transporting the P rin ter ................ .... ... ... ... ........................ 1-16

Chapter 2 Paper Handling ................................................ ...................... 2-1

Selecting Paper ..................................................................... 2-3

Storing Paper ........................................ ............................. 2-4

Using the Main Tray or Lower Tray ..................................... 2-5

Adjusting the Main Tray for Paper Size ........................... 2-7

Adjusting the Lower Tray for Pape r Size ......................... 2-8

Using the Front Tray ............................................................. 2-9

Loading the Front Tray ......................................... ........... 2-11

Automatic Tray Switching .................................................. 2-13

PostScript Tray Switching ............................................ .... 2-13

PCL Tray Switching (Source Mapping) ............................ 2-14

ii ❖ LN17 and LN17ps Printers User Guide

kug.toc Page iii Thursday, March 6, 1997 4:42 PM

Using the Mailbox/Collator ................................................ 2-19

Printing to the Mailbox/Collato r .................................... 2-20

Password Protecting Jobs ................................................ 2-20

Opening Bins ...... ... ... ... .... ................................... ... ... .... .... 2-25

Using the Offset Catch Tray (OCT) ..................................... 2-26

Using the Envelope Feeder ................................................ 2-27

Loading the Envelope Feeder ......................................... 2-28

Duplex (Two-Sided) Printing .............................................. 2-29

Print Orientation and Control Panel Settings ................ 2-30

Chapter 3 Using the Control Panel ...................................................... 3-1

Control Panel Features ......................................................... 3-2

The Display ......................................................................... 3-2

The Keys ............................................................................. 3-3

Table of Contents

Navigating the Menu System ............................................ ... 3-6

Menu Indicators ................................................................. 3-8

Setting a Menu Option ..................................................... 3-9

Main Menu ........ .................................... .............................. 3-11

Language Menu .... ................................... ........................... 3-12

Mailbox Menu ....... ................................... ........................... 3-13

PCL Emulat Menu ..... ... ... .................................... ... ... ... ........ 3-14

PostScript Menu ................. ................................... .............. 3-17

Interface Menu ........................................... ........................ 3-20

LocalTalk Menu Options ............ .................................... . 3-23

Ethernet Menu Options .................... .............................. 3-23

System Menu ............ ................................... ........................ 3-24

Test Menu ....................................... .................................... . 3-25

Reset Menu ........... ... ................................... .... .................... 3-26

Chapter 4 LN17 Printer Driving Software .......................................... 4-1

LN17 PCL 5e Emulation Printer Drivers ................................ 4-2

LN17 PostScript Printer Drivers ............................................ 4-3

LN17 and LN17ps Printers User Guide ❖ iii

kug.toc Page iv Thursday, March 6, 1997 4:42 PM

Table of Contents

DECprint Supervisor (DCPS) Software .................................. 4-4

Chapter 5 Using the Hard Drive/ Downloading Fonts ..................... 5-1

Hard Drive Considerations ................................................... 5-2

Print/Disk Spooling ............................................................ 5-2

State Saving ....................................................................... 5-2

Formatting the Hard Drive ................................................ 5-3

Downloading Fonts and Macros .......................................... 5-4

Chapter 6 Troubleshooting ................................. ............................. ...... 6-1

Printer Operation Problems ........................... ... ................... 6-2

Control Panel Messages ........................................................ 6-6

Paper Jams .......................................... ................................. 6-26

What Causes a Paper Jam? ................................... ........... 6- 26

Clearing Paper Jams ........................................................ 6-26

Print Quality Problems ....................... ................................. 6-33

Appendix A Ordering Printer Options ................................................... A-1

Appendix B Replacing Consumables ................................. ................ ...... B-1

Replacing the EP Cartridge .................................................. B-2

Replacing the Fuser Cartridge/BTR ...................................... B-5

Appendix C Installing and Removing Printer Options ........................ C-1

Precautions ..................... ............................................. .......... C-3

Memory SIMMs ..................................................................... C-4

Installing a Memory SIMM ................................................ C-5

Removing a Memory SIMM ............................................... C-8

PostScript SIMM .................................................................. C-10

Installing the PostScript SIMM ........................................ C-10

Removing the PostScript SIMM ....................................... C-13

Hard Drive ........................................................................... C-16

Installing the Hard Drive ................................................. C-16

Removing the Hard Drive ................................................ C-19

iv ❖ LN17 and LN17ps Printers User Guide

kug.toc Page v Thursday, March 6, 1997 4:42 PM

Duplex Module ................................................................... C-21

Installing the Duplex Module ......................................... C-21

Removing the Duplex Module ........................................ C-23

500-sheet Paper Deck and Cassette ................................... C-24

Installing One 500-sheet Paper Deck and Cassette ....... C-24

Installing Two 500-sheet Paper Decks and Cassettes .... C-27

Removing a 500-sheet Paper Deck and Cassette ........... C-31

Offset Catch Tray (OCT) ...................................................... C-33

Installing the OCT ............................................................ C-33

Removing the OCT ........................................................... C-36

Mailbox/Collator ................................................................. C-38

Installing the Mailbox/Collator ....................................... C-38

Removing the Mailbox/Collator ...................................... C-41

Envelope Feeder ................................................................. C-43

Table of Contents

Installing the Envelope Feeder ....................................... C-43

Removing the Envelope Feeder ...................................... C-46

Digital Network Interface Card (DNIC) .............................. C-48

Installing the DNIC ........................................................... C-49

Removing the DNIC ......................................................... C-53

Appendix D Control Panel Options ................................................ .... ..... D-1

Appendix E Printer Resident Fonts ......................................................... E-1

Base Printer Fonts ................................................................. E-2

Printing a PCL Font List ..................................................... E-3

PostScript Fonts ..................................................................... E-4

Appendix F Printer Specifications ................. ............. ............. ................ F-1

Appendix G LN17 Unique Printer Commands ........... ............. ............... G-1

Overview ............................................................................... G-2

Paper Size ....................... .................................... ................... G-3

Output Trays ............ ... ... .... ................................... ... ... .... ...... G-5

LN17 and LN17ps Printers User Guide ❖ v

kug.toc Page vi Thursday, March 6, 1997 4:42 PM

Raster Resolution ............................................... ................... G-6

Appendix H Environmental Specifications ........................................... H-1

EPA Energy Star .... ................................... .... ... ... ................ H-2

Acoustic Noise Figures ............. ... .... ... ... ............................. H-2

Acoustic Noise Figures for Germany ....... .... ... ... ... ... .... ... ... H-3

FCC Compliance Statement for United States Users ........ H-4

Compliance Statement for Intern ational Users ............... H-5

Operational Safety ............................................................ H-6

Laser Safety .............................................................. .......... H-8

Laser Safety Warning for Finland and Sweden ............ ... H-8

vi ❖ LN17 and LN17ps Printers User Guide

kug-ch01 Page 1 Thursday, March 6, 1997 4:44 PM

Chapter 1

LN17 Printer Quick Tour Chapter1

LN17 and LN17ps Printer Models ........................................ 1-3

How Much of This Book Must I Read? ................................ 1-4

Printer Components ............................................................. 1-5

Special Features .................................................................... 1-6

Power Saver ......................................................................... 1-6

High Resolution Printing ....................................................... 1-6

Edge to Edge Printing ........................................................... 1-7

Automatic Tray Switching ..................................................... 1-7

Automatic Language Sensing and Switching ........................ 1-7

State Saving ......................................................................... 1-8

Printer Generated Reports .............................. ... ... ... ... .......... 1-8

Chapter 1: LN17 Printer Quick Tour ❖ 1-1

kug-ch01 Page 2 Thursday, March 6, 1997 4:44 PM

LN17 Printer Quick Tour

Optional Features ................................................................. 1-9

PostScript Option ................................................................. 1-9

Duplex Printing .............. .................................... ... ... ... .......... 1-9

Increased Paper Handling ..................................................... 1-9

Collating and Offsetting ..................................................... 1-10

Memory Expansion ............................................... .............. 1-10

Hard Drive ......................... ................................... ... ... .... .... 1-10

Memory Considerations ............. ........................................ 1-11

Maintaining the Printer ........................... ................... ........ 1-13

Cleaning the Printer ............................................................ 1-13

Replacing the EP Cartridge ................................................. 1-13

Recycling the EP Cartridge .................................................. 1-13

Replacing the Fuser Cartridge/Bias Transfer Roll .................. 1-14

Technical Support ............................................................... 1-15

Before Calling for S ervice ...................... .............................. 1-15

Transporting the Printer .................................................... 1-16

1-2 ❖ LN17 and LN17ps Printers User Guide

kug-ch01 Page 3 Thursday, March 6, 1997 4:44 PM

LN17 Printer Quick Tour

LN17 and

LN17ps

Printer Models

This book is for use with both the Digital LN17 and LN17ps High Performance Network Printers. The LN17p s prin ter contains all the components of the LN17 printer, plus the following options:

• Adobe PostScript Level 2

• 4 MB additional memory

• DNIC-E’NET (Digital Network Interface Card for

Ethernet)

As this guide serves both printers, the LN17ps printer will hereafter be referred to as the LN17 print er.

Chapter 1: LN17 Printer Quick Tour ❖ 1-3

kug-ch01 Page 4 Thursday, March 6, 1997 4:44 PM

LN17 Printer Quick Tour

How Much of

This Book

Must I Read?

You do not have to read any of this guide to use your LN17 printer. The LN17 printer is ready to go after you set it up following the instructions in the Setting Up Guide.

Use this guide as a reference for:

• Learning about special printer features [“Special

Features” (page 1-6)]

• Tips on ta king care of the printer [“Maintaining the

Printer” (page 1-13)]

• Paper specifications, loading paper, and duplex printing

(Chapter 2: Paper Handling)

• Instructions on using the Control Panel (Chapter 3: Using

the Control Panel and Appendix D: Control Panel Options)

• Installing printer drivers (Chapter 4: LN17 Printer Driving

Software)

• Downloading fonts (Chapter 5: Using the Hard Drive/

Downloading Fonts)

• Troubleshooting printing problems if they occur

(Chapter 6: Troubleshooting)

• Ordering printer options (Appendix A: Ordering Printer

Options)

• Replacing consumables (Appendix B: Replacing

Consumables)

• Installing and removing printer options

(Appendix C: Installing and Removing Printer Options)

• Printer specifications (Appendix F: Printer Specificat ions)

1-4 ❖ LN17 and LN17ps Printers User Guide

kug-ch01 Page 5 Thursday, March 6, 1997 4:44 PM

LN17 Printer Quick Tour

Printer

Components

Front View

A Control Panel Display B Control Panel Keypad C Recessed Grip D Power Switch E Standard Output Tray F Front Cover G Front Tray

(Multi-sheet Bypass Tray)

H Main Tray

The major printer components are indicated below.

Figure 1.1 Major printer component s

Rear View

A Option Interface Cover B Rear Cover C Reserve D Power Inlet E Network Ports (Options) F Parallel Port G Controller Assembly

Chapter 1: LN17 Printer Quick Tour ❖ 1-5

kug-ch01 Page 6 Thursday, March 6, 1997 4:44 PM

LN17 Printer Quick Tour

Special

Features

Power Saver

High Resolution

Printing

Several features have been designed into the LN17 printer to enhance your printing environment. Using the printer’s Control Panel menu system, you can tailor printer settings to match your printing requirements.

See Chapter 3: Using the Control Panel for more information about the Control Panel and its menu system.

After 60 minutes of inactivity, the printer automatically turns off internal components to reduce the amount of electricity used. The printer automatically turns those parts back on when it receives a print job.

Using the printer’s Control Pane l me nu syst em , you can send the printer into Power Saver mode after your choice of 15, 30, 60, 90 or 120 minutes of ina ctivity (or Power Saver mo d e ca n be disabled).

See the section “System Menu” (page 3-24) in Chapter 3: Using the Control Panel.

The LN17 printer is set to print at 600 x 600 dpi (dots per inch). You can change this setting to 1200 x 600 dpi to enhance grayscale image s .

For professional quality printouts, the Print Quality option (in the PCL Emulat and PostSc ript menus) is set to TrueRes. The TrueRes setting smooths edges to prod uce a crisper looking printout.

If you want to print draft-quality jobs, set Print Quality to Toner Saving. The printer automatically reduces the amount of toner used (and prints a lower-quality output).

See Chapter 3: Usi ng th e Control Pane l for instructions on changing Control Panel settings.

1-6 ❖ LN17 and LN17ps Printers User Guide

kug-ch01 Page 7 Thursday, March 6, 1997 4:44 PM

Special Features

Edge to Edge

Printing

Automatic Tray

Switching

For those instances when you need to print P CL 5e Emulation (hereafter referred to as PCL) jobs all the way to the edge of the page, turn on the Edge to Edge option in the PCL Emulat Menu. Edge to edge printing is always available for PostScript jobs and requires no setting. Just format your document to the edge of the page.

See Chapter 3: U si ng th e Control Panel for instructions on changing Control Panel settings.

The LN17 printer allows you to set automatic tray switching for both PCL and PostScript (when PostScript is installed) jobs. When tray switching is on, and the paper tray runs out of paper, the printer automatically switches to another paper tray (if another tray is loaded with the same size paper). That means you don’t have to load paper as often. You can also install one or two optional 500-sheet Paper Deck and Cassettes (lower trays) to extend your printing capacity.

For more information on tray switching, see the section

“Automatic Tray Switching” (page 2-13) in Chapter 2: Paper Handling.

Automatic

Language Sensing

and Switching

When you have installed the PostScript option, the printer can process both PCL and PostScript jobs. When the printer’s Language Sensing option is on, the LN17 printer samples the incoming data stream to determin e whi ch langua g e th e prin t job requires. The LN17 printer then switches to the proper language for that job.

The LN17 printer can have up to three active ports when you install two optional network interface cards. Turn the Language Sensing option on for all the ports, and the printer automatically samples each print job and switches to the appropriate processing language.

For more information about language sensing and switching, see Appendix D: Co n tro l Pa ne l Options.

Chapter 1: LN17 Printer Quick Tour ❖ 1-7

kug-ch01 Page 8 Thursday, March 6, 1997 4:44 PM

Special Features

State Saving

Printer Generated

Reports

When you are printing both PostScript and PCL jobs, the printer clears any downloaded fonts, macros, and PostScript headers when it switches between PostScript and PCL 5e Emulation. However, you can set the printer’s State Saving option to On, and the printer will save downloaded fonts, macros, and PostScript headers when it switches PDLs (Printer Description Language). This saves you from having to download fonts, macros, and headers every time the printer switches between PostScript an d PC L 5e Em ula t io n.

Using the printer’s Control Pane l, yo u can print five sepa rat e reports.

•The Demo Page provides a sample of the printer’s

capabilities and lists the printer’s key features.

•The Configuration Sheet lists the options you have

installed and the current settings for each option in the Control Panel’s menu system.

•The PCL Font List shows which PCL fonts are currently

available. The list includes resident fonts and downloaded fonts.

• When PostScript is installed on the LN17 printer, the

PostScript Font Lis t shows which PostScript fonts are currently available. The list includes both resident an d downloaded fonts.

•The Test Print is used by service and repair technicians if

problems occur with the pri nter.

See Appendix D: Control Panel Options for more information about these reports.

1-8 ❖ LN17 and LN17ps Printers User Guide

kug-ch01 Page 9 Thursday, March 6, 1997 4:44 PM

Optional Features

Optional

Features

PostScript Option

Duplex Printing

Several optional features are available to enhance your printing capabilities.

Tabl e 1. 1 Locating Information on Printer Options

For Information on: Look in:

Installing options Appendix D: Control Panel Options Using paper handling options Chapter 2: Paper Handling Associated menu options Chapter 3: Using the Control Panel

Installing the PostScript option adds PostScript Level 2 capability and additional memory to your printer.

See Appendix A: Ordering Printer Options to order the PostScript SIMM.

The LN17 printer can print two-sided documents when you install the optional Duplex Module. After installing the Duplex Module and an LN17 printer driver, printing a two-sided document is as easy as printing a one-sided job.

Increased Paper

Handling

See Appendix A: Ordering Printer Options to order a Duplex Module.

An optional 500-sheet lower tray (the 500-sh eet Paper Deck and Cassette) is available for the LN17 printer. Install two lower trays and you increase the input capacity for the LN17 printer by 1,000 sheets.

See Appendix A: Ordering Printer Options to order a Lower Tray.

Chapter 1: LN17 Printer Quick Tour ❖ 1-9

kug-ch01 Page 10 Thursday, March 6, 1997 4:44 PM

Optional Features

Collating and

Offsetting

Memory

Expansion

Tw o op tio na l ou tpu t trays a re av ai la bl e fo r t he LN17 printer that provide a second output destination for your print jobs. Send your print job to the standard output tray or either optional output tray.

• The Offset Catch Tray (OCT) sits above the standard

output tray. It increases the output tray capacity for the printer and offsets jobs from each other.

• The 10-bin Mailbox/Collator si ts atop the standard output

tray. You can use this as a 10-bin privacy-protected mailbox for multiset collation.

See Chapter 2: Paper Handling for more informat ion about using the Offset Catch Tray and Mailbox/Collator.

See Appendix A: Ordering Printer Options to order an Offset Catch Tray or a Mailbox/Collator.

The LN17 base printer has 2 MB resident memory and can be increased with available 4 MB, 16 MB, and 32 MB SIMMs.

See Appendix A: Ordering Printer Options to order more printer memory.

Hard Drive

1-10 ❖ LN17 and LN17ps Printers User Guide

A hard drive is also available for the printer. The hard drive can be used for print spooling, font storage, macro storage, and state saving.

See Chapter 5: Using the Hard Drive/ Downloading Fonts for more information about the hard drive.

See Appendix A: Ordering Printer Options to order a hard drive.

kug-ch01 Page 11 Thursday, March 6, 1997 4:44 PM

LN17 Printer Quick Tour

Memory

Considerations

In today’s printing environments, technologies have advanced greatly. Corresponding memory requirements have increased too.

• LN17 printing features such as Page Protection and State

Saving, when on, use available printer memory—memory that is otherwise used for processing jobs.

• Downloading fonts also uses availabl e pri nt er memory. If you plan to print highly complex jobs or need features like

State Saving and Page Protection, you may need to add printer memory.

Table 1.2 on pa ge 1-12 lists the memo ry requi red when printing one-sided jobs at both 60 0 x 60 0 dpi and 1200 x 600 dpi.

Table 1.3 on page 1-12 lists the memory required when printing two-sided jobs at both 600 x 600 dpi and 1200 x 600 dpi.

Chapter 1: LN17 Printer Quick Tour ❖ 1-11

kug-ch01 Page 12 Thursday, March 6, 1997 4:44 PM

Memory Considerations

Ta ble 1.2 Minimum memory requirements for printing one-sided jobs

at 600 x 600 dpi and at 1200 x 600 dpi

Option Settings 600 x 600 dpi 1200 x 600 dpi

Page Protection OFF 2 MB 2 MB

PCL Emulat Page Protection LETTER size 5 MB 9 MB PCL Emulat Page Protection A4 size 6 MB 10 MB PCL Emulat Page Protection LEGAL size 6 MB 12 MB PostScript Page Protection ON, printing Letter size 7 MB 11 MB PostScript Page Protection ON, printing A4 size 7 MB 12 MB PostScript Page Protection ON, printing Legal size 8 MB 14 MB PCL Emulat and PostScript Page Protection and

State Saving Enabled

9 MB 14 MB

Table 1.3 Minimum memory requirements for printing two-sided jobs

at 600 x 600 dpi and at 1200 x 600 dpi

Option Settings 600 x 600 dpi 1200 x 600 dpi

Page Protection OFF 4 MB 4 MB

PCL Emulat Page Protection LETTER size 9 MB 17 MB PCL Emulat Page Protection A4 size 10 MB 18 MB PCL Emulat Page Protection LEGAL size 12 MB 22 MB PostScript Page Protection ON, printing Letter size 11 MB 21 MB PostScript Page Protection ON, printing A4 size 12 MB 22 MB PostScript Page Protection ON, printing Legal size 14 MB 28 MB PCL Emulat and PostScript Page Protection and

State Saving Enabled

14 MB 30 MB

1-12 ❖ LN17 and LN17ps Printers User Guide

kug-ch01 Page 13 Thursday, March 6, 1997 4:44 PM

LN17 Printer Quick Tour

Maintaining

the Printer

Cleaning the

Printer

Replacing the

EP Cartridge

Maintaining the printer in good operating condition is essential to having a reliable, well-ru nnin g mac hi ne.

For optimum performance, do not place the printer near vents or dust-producing equipment. Particles in the air may enter the printer and cause failures in internal mechanisms.

For best results, clean the outside of the printer with a damp cloth. Power the printer off before cleaning. Do not use detergents.

An EP (electronic printing) cartridge will print approximately 10,000 pages of A4 or 8.5 x 11 paper under average operating conditions (5% image area coverage). The number of prints per cartridge will decrease if you routinely:

• Print dense text and graphics.

• Set Print Density (in the System Menu) to a dark setting.

• Exceed five percent area coverage. Replace the EP cartridge as soon as you see the following

message at the printer’s Control Panel disp la y:

Recycling the

EP Cartridge

Toner Low

See Appendix A: Ordering Printer Options for ordering a new EP cartridge.

The LN17 printer EP cartridge can be recycled free of charge to you. Follow the instructions packaged with your new EP cartridge to recycle the old one.

Chapter 1: LN17 Printer Quick Tour ❖ 1-13

kug-ch01 Page 14 Thursday, March 6, 1997 4:44 PM

Maintaining the Printer

Replacing the

Fuser Cartridge/

Bias Transfer Roll

The Fuser Cartridge and Bias Transfer Roll (BTR) have expected useful lives of 200,000 prints. When this point is reached, you will see the following message at the printer’s Control Panel display:

Replace Fuser Cartridge

Although printing can continue, to ensure optimum print quality, you should order and replace these parts as soon as possible. See Appendix A: Ordering Printer Options for ordering information .

1-14 ❖ LN17 and LN17ps Printers User Guide

kug-ch01 Page 15 Thursday, March 6, 1997 4:44 PM

LN17 Printer Quick Tour

Technical

Support

Before Calling

for Service

If you are unable to resolve a printin g prob le m using the instructions in Chapter 6: Troubleshooting, contact the dealer from which you bought your printer or contact Dig i ta l.

Before contacting your dealer or Digital, please have the following information available:

• Printer serial number.

• A Configuration Sheet

• Any error code or message displayed on the Control

Panel

• A description of the problem

• Type of network (if problem is network related)

Chapter 1: LN17 Printer Quick Tour ❖ 1-15

kug-ch01 Page 16 Thursday, March 6, 1997 4:44 PM

LN17 Printer Quick Tour

Transporting

the Printer

When transporting the printer more than a short distance, use the original shipping box and packaging materials. If the original shipping box or materials are not avail ab le, use a sturdy packing box and a generous amount of cushioning or packing materials.

To prepare your printer for transportation, follow the instructions below.

Power off the printer and disconnect the power cord and all

interface cables.

Remove any paper handing options and repack each in its

original packaging.

Remove the hard drive (if it is installed), and repack it in its

original packaging. See Appendix C: Installing and Removing Printer Options.

Remove the EP cartridge and pack it in its original

packaging.

Pack the printer with the sealed EP cartridge and power cord

in the original printer box.

If you need to return the printer for service, follow the instructions of your service provider for packing and shipping.

1-16 ❖ LN17 and LN17ps Printers User Guide

kug-ch02 Page 1 Thursday, March 6, 1997 4:45 PM

Chapter 2

Paper Handling Chapter2

Selecting Paper ..................................................................... 2-3

Storing Paper ....................................................................... 2-4

Using the Main Tray or Lower Tray .................................... 2-5

Adjusting the Main Tray for Paper Size ................................. 2-7

Adjusting the Lower Tray for Paper Size ............................. ... 2-8

Using the Front Tray ................ ....................... ................... ... 2-9

Loading the Front Tray ...................................................... . 2-11

Automatic Tray Switching ................................................. 2-13

PostScript Tray Switching .................................................... 2-13

PCL Tray Switching (Source Mapping) ...... ........................... 2-14

Default Source Mapping Settings .................................... 2-16

Customizing Source Mapping Settings ............................ 2-16

Example: Main Tray-Front Tray ....................................... . 2-17

Example: Lower Tray-Main Tray ....................................... 2-18

Chapter 2: Paper Handling ❖ 2-1

kug-ch02 Page 2 Thursday, March 6, 1997 4:45 PM

Paper Handling

Using the Mailbox/Collator ........... ..................................... 2-19

Printing to the Mailbox/Collator .......................................... 2-20

Password Protecting Jobs ........ ... ... .... ................................. 2-20

Enabling Passwords .............................................. ........... 2-21

Disabling Passwords .................................................... .... 2-23

Opening Bins ...................................................................... 2-25

Opening Password-Enabled Bins ...................................... 2-25

Opening Password-Disabled Bins ..................................... 2-25

Using the Offset Catch Tray (OCT) .................................... 2-26

Using the Envelope Feeder ................................................ 2-27

Loading the Envelope Feeder .............................................. 2-28

Duplex (Two-Sided) Printing ............................................. 2-29

Print Orientation and Control Panel Settings ....................... 2-30

2-2 ❖ LN17 and LN17ps Printers User Guide

kug-ch02 Page 3 Thursday, March 6, 1997 4:45 PM

Paper Handling

Selecting

Table 2.1 lists the size paper, envelopes, and other print media you can use with all LN17 printer input and output

Paper

trays. Using sizes other than those listed below, or paper not recommended for laser printers, may result in paper jams.

Ta bl e 2.1 Acceptable paper sizes for all LN17 printer paper tra ys

Front Tray

†‡

Paper Size

A4 (210x297 mm) • • • Letter (8.5x11 in / 216x279 mm) • • • Folio (Legal 13 in)

(8.5x13 in / 216x330 mm)

Legal (Legal 14 in)

(8.5x14 in / 216x356 mm)

Executive (7.25x10.5 in / 184x267 mm) Statement (5.5x8.5 in / 140x216 mm) • ISO B5 (176x250 mm) •

Main Tray

Lower Tray

†

••

††

OCT

Standard

Output Tray

•

Mailbox /

Collator

†

Envelope

Feeder

†

Envelope

COM-10 (4.12x9.5 in / 105x241 mm) Monarch (3.87x7.5 in / 98x191 mm) DL (4.33x8.66 in / 110x220 mm) C5 (6.38x9.01 in / 162x229 mm) C6 (4.49x6.38 in / 114x162 mm)

Transparency

A4 (210x297 mm) Letter (8.5x11 in / 216x279 mm)

Label

A4 (210x297 mm) Letter (8.5x11 in / 216x279 mm)

A6 (International Postcard)

(100 x 148 mm)

† Optional paper handler. See Appendix A for ordering information. ‡ Although the OCT will accept all paper sizes listed, it can only offset A4, Letter, Folio, and Legal. †† Only the main tray accepts Executive.

Chapter 2: Paper Handling ❖ 2-3

•

kug-ch02 Page 4 Thursday, March 6, 1997 4:45 PM

Selecting Paper

Storing Paper

The LN17 printer’s print quality is optimized when paper and other print media are properly stored. Proper storage ensures optimum print quality and trouble-free printer options.

• Store the paper on a flat surface, in a relatively low

humidity environment.

• Do not unwrap paper until you are ready to use it, and

rewrap any paper you are not using.

• Do not expose paper to direct sunlight or high humidity.

2-4 ❖ LN17 and LN17ps Printers User Guide

kug-ch02 Page 5 Thursday, March 6, 1997 4:45 PM

Paper Handling

Using the

Main Tray or

Lower Tray

Paper and other print media are loaded into the main and lower trays identically. Refer to Table 2.1 on page 2-3 for acceptable paper sizes.

2 (

• The main tray holds 250 sheets of 75 g/m

• The optional lower tray holds 500 sheets of 75 g/m

(20lb)paper.

Consult Figure 2.1 for proper orientation of letterhead and drilled paper.

Figure 2.1 Main/lower tray paper orientation

Letterhead

(Simplex)

20 lb) paper.

Letterhead

(Duplex)

Chapter 2: Paper Handling ❖ 2-5

kug-ch02 Page 6 Thursday, March 6, 1997 4:45 PM

Using the Main Tray or Lower Tray

Figure 2.1 Main/lower tray paper orientation (continued)

Drilled Paper

(Simplex or Duplex)

Caution

Do not load the main tray or lower tray during printing.

2-6 ❖ LN17 and LN17ps Printers User Guide

kug-ch02 Page 7 Thursday, March 6, 1997 4:45 PM

Adjusting the

Main Tray for

Paper Size

Figure 2.2 Main tray paper adjustment guides

A End guide A B End guide B C Width guide D Size lock button

Using the Main Tray or Lower Tray

End guides (A) and (B) slide to fit the length of the paper.

• When going from smaller to larger, slide end guide (A) first.

• When going from larger to smaller, slide end guide (B) first. The width guide (C) slides to fit the width of the paper. The size lock button (D) depresses to release end guide (A).

Chapter 2: Paper Handling ❖ 2-7

kug-ch02 Page 8 Thursday, March 6, 1997 4:45 PM

Using the Main Tray or Lower Tray

Adjusting the

Lower Tray for

Paper Size

Figure 2.3 Lower tray paper adjustment guides

A End guide B Width guide

The end guide (A) slides to fit the length of the paper.

• First lift up one side of the end guide at the rear of the tray.

• Then lift up the other side of the end guide at the rear of the tray.

• Then pull out the tray to lengthen it, or push it in to shorten it. The width guide (B) slides to fit the width of the paper.

2-8 ❖ LN17 and LN17ps Printers User Guide

kug-ch02 Page 9 Thursday, March 6, 1997 4:45 PM

Paper Handling

Using the

Front Tray

Note

Figure 2.4 Front tray paper orientation

The front tray accepts all paper sizes and types listed in Table 2.1 on page 2-3. The front tray holds:

• 100 sheets of 75 g/m

• 50 sheets of 180 g/m

• 30 transparencies or 25 sheets of label paper

• 10 envelopes Consult Figure 2.4 for proper orientation of letterhead, drilled

paper, envelopes and postcards in the front tray.

The size of paper loaded in the front tray of the printer should match the size entered as “Manual Size” in the PostScript or PCL menu at the front panel.

A paper jam may result if the printer expects longer or shorter media than is actually loaded. When you load a new size paper in the front tray, change the “Manual Size” entry in the PostScript or PCL menu to match this new size.

(20 lb) paper

card stock

Letterhead (Simplex) Letterhead (Duplex)

Chapter 2: Paper Handling ❖ 2-9

kug-ch02 Page 10 Thursday, March 6, 1997 4:45 PM

Using the Front Tray

Figure 2.4 Front tray paper orientation (continued)

Envelopes (PCL Jobs) Envelopes (PostScript Jobs)

Postcards (PCL Jobs)

† Orientation may differ for PostScript jobs.

Test your application.

2-10 ❖ LN17 and LN17ps Printers User Guide

†

Drilled Paper (Simplex or Duplex)

kug-ch02 Page 11 Thursday, March 6, 1997 4:45 PM

Loading the

Front Tray

Using the Front Tray

Press the top of the front tray to open it,

then pull out the tray extension.

Fan transparencies and label paper

before loading in the tray.

Slide the side guide (A) to the far right.

Flip open the extension bar (B) if feeding long paper. Pull out the envelope stopper (C) if feeding envelopes.

Insert paper along the left side of the tray ,

under the plastic maximum fill tab (A).

Chapter 2: Paper Handling ❖ 2-11

kug-ch02 Page 12 Thursday, March 6, 1997 4:45 PM

Using the Front Tray

Adjust the side guide to the size of the

paper loaded in the front tray.

When feeding envelopes, slide the end of

the envelope stopper over the end of the envelope stack.

The envelope stopper keeps envelopes from backing out of the stack while feeding.

Because the front tray does not have a

paper size sensor, you must tell the printer which size paper is loaded. Set the following options after loading paper in the front tray:

• For PCL jobs, set the Front Tray Size option to the size paper loaded in the front tray.

• For PostScript jobs, set the Manual Size option to the size paper loaded in the front tray.

See Chapter 3: Using the C ontrol Panel for instructions on accessing the PCL Emulat and PostScript menus.

2-12 ❖ LN17 and LN17ps Printers User Guide

kug-ch02 Page 13 Thursday, March 6, 1997 4:45 PM

Paper Handling

Automatic

Tray Switching

PostScript Tray

Switching

Automatic tray switching is available for both PCL emulation and PostScript jobs. Tray switching is useful for:

• Increasing paper capacity. When the current paper tray runs out of paper, the printer

automatically switches to the next tray in the sequence, provided the paper size in the next tray is the same size as that in the current tray.

• Searching for the correct pap e r size . If the paper size specified in your soft ware application

does not match the size paper loaded in the current paper tray, the printer automatically searches the next tray in the sequence for a paper size that matches.

The Tray Switching option (in the PostScript Menu) can be set to any of the settings shown in Table 2.2 below.

Table 2.2 Tray switching settings

Tray Switching Setting Description

Off Main-Front Tray

Standard Tray Switching selections for PostScript jobs

Lower 1-Main Additional Tray Switching setting that

appears when a 500-sheet Paper Deck and Cassette is installed

Lower 2-Main Lower 1-Lower 2 Lwr1-Lwr2-Main

For example, when Tray Switching is off, no tray switching occurs. When set to Main-Front the printer automatically switches to the front tray when the main tray beco mes empty (provided the correct size paper is in both trays).

Chapter 2: Paper Handling ❖ 2-13

Additional Tray Switching settings that appear when a second 500-sheet Paper Deck and Cassette is installed

kug-ch02 Page 14 Thursday, March 6, 1997 4:45 PM

Automatic Tray Switching

PCL Tray

Switching

(Source Mapping)

Tray switching for PCL em u la t io n jo bs is c on tro lled by the settings for Source Mapping (in the PCL Emulat Menu). (See Chapter 3: Using the Control Panel for information on using the Control Panel.)

• If you are familiar with the concept of source mapping, skip to “Default Source Mapping Settings” (page 2-16) and “Customizing Source Mapping Settings” (page 2-16).

• If source mapping is a new concept to you, continue reading.

When you send a PCL job to the printer, commands in the data stream tell the printer what logic al pape r source to use and on what size paper to print. The way in which the printer interprets the PCL command for paper source and page size depends on the PCL Emulat Menu settings for Source Mapping and Paper Size.

If the printer receives no paper tray or paper size information from your software application, it uses the PCL Emulat Menu settings for Paper Size and Default Source.

PCL recognizes the six paper sources shown in Table 2.3. (These PCL paper sources may, or may not, appear in your software application, or they may appear under alternate names.)

Ta bl e 2.3 Six PCL paper sources

PCL Paper Source Alternate Names

Upper Main Tray, Paper Tray, Paper Cassette Manual Front Tray, Manual Feed Manual Envelope Envelope Manual Feed Lower Lower Tray Large Capacity Paper Deck Envelope Feeder N/A

2-14 ❖ LN17 and LN17ps Printers User Guide

kug-ch02 Page 15 Thursday, March 6, 1997 4:45 PM

When you choose, for example, “Main Tray” or “Paper Tray” as the paper source in your application, the PCL data stream tells the printer to print using paper from the “Upper” paper source.

The printer’s Source Mapping option maps the PCL paper source command to the paper tra ys on the printer. If, for example, the “Upper” source is mapped to the printer’s main tray, the printer will feed paper from the main tray whenever you choose “Upper,” “Main Tray,” or “Paper Cassette” in your application.

Table 2.4 lists the Source Mapping settings that can be set for each of the PCL paper sources in Table 2.3.

Tabl e 2. 4 Source Mapping settings

Automatic Tray Switching

Source Mapping Setting

Main Tray Front Tray Main-Front Tray

Lower 1 Lower 1-Main

Lower 2 Lower 2-Main Lower 1-Lower 2 Lwr1-Lwr2-Main

Description

T ray or tray sequence to be used for each of the six PCL paper sources

Additional Source Mapping settings that appear when a 500-sheet Paper Deck and Cassette is installed

Additional Source Mapping settings that appear when a second 500-sheet Paper Deck and Cassette is installed

Chapter 2: Paper Handling ❖ 2-15

kug-ch02 Page 16 Thursday, March 6, 1997 4:45 PM

Automatic Tray Switching

Default Source Mapping Settings

Table 2.5 shows the Source Mapping settings in effect with the base printer, as well as those when one or two Lower Trays are installed.

Table 2.5 Default Source Mapping settings

Base

PCL Paper Source

Upper Main Tray Main Tray Main Tray Main Tray Manual Front Tray Front Tray Front Tray Front Tray Manual Envelope Front Tray Front Tray Front Tray Envelope Feeder Lower Main Tray Lower 1 Tray Lower 2 Tray Main Tray Large Capacity Main-Front Lower 1-Main Lwr1-Lwr2-Main Main-Front Envelope Feeder Front Tray Front Tray Front Tray Envelope Feeder

Configuration

One

Lower Tray

Two

Lower Trays

Envelope

Feeder

Customizing Source Mapping Settings

You may change the Source Mapping settings to best fit your printing needs. For example, you may want the printer to automatically feed from the front tray when the main tray becomes empty. The Source Mapping examples shown next in this guide can help you customize Source Ma ppin g settings for your printing environment.

2-16 ❖ LN17 and LN17ps Printers User Guide

kug-ch02 Page 17 Thursday, March 6, 1997 4:45 PM

Example: Main Tray-Front Tray

Table 2.6 below shows how to set the Source Mapping settings so that the printer pulls paper first from the main tray and then from the front tray.

Regardless of the source you choose from your application, the printer will always pull paper first from the main tray. When the main tray is empty, the printer will pull paper from the front tray.

Table 2.6 Source Mapping settings for tray switching

between the main and front trays

PCL Paper Source Source Mapping Setting

Upper Main-Front Tray Manual Main-Front Tray

Automatic Tray Switching

†

Manual Envelope Main-Front Tray Lower Main-Front Tray Large Capacity Main-Front Tray Envelope Feeder Main-Front Tray

† Set this to Front if you want to print special paper through the front tray.

Chapter 2: Paper Handling ❖ 2-17

kug-ch02 Page 18 Thursday, March 6, 1997 4:45 PM

Automatic Tray Switching

Example: Lower Tray-Main Tray

Suppose you have a lower tray installed and you want to maximize the paper supply . But you also want to print special paper, such as envelopes or labels, through the front tray.

Table 2.7 bel ow illustrates how to set the Source Mapping settings so that the printer switches between the lower and main trays as one tray becomes empty, yet leaves the front tray available.

Table 2.7 Source Mapping settings for tray switching

between the lower and main trays

PCL Paper Source Source Mapping Setting

Upper Lower 1-Main Manual Front Tray Manual Envelope Front Tray Lower Lower 1-Main Large Capacity Lower 1-Main Envelope Feeder Front Tray

When using the settings in T able 2.7, choose Upper, Lower , or Large Capacity (or an equivalent paper source, as shown in Table 2.3 on page 2-14) to engage tray switching. To print a job on special paper, choose Manual, Manual Envelope, or Envelope Feeder as the paper source in your application.

2-18 ❖ LN17 and LN17ps Printers User Guide

kug-ch02 Page 19 Thursday, March 6, 1997 4:45 PM

Paper Handling

Using the

Mailbox/

Collator

A Bin Unlock button B Open bin indicators C Power switch

The Mailbox/Collator (Figure 2.5) is an optional output device available for the LN17 printer. It accepts only A4 and Letter paper sizes.

(See Appendix A for ordering information; Appendix B for installation instructions.)

Figure 2.5 Mailbox/Collator (front view)

The Mailbox/Collator offers the following capabilities:

• Printing multiple collated sets (2 to 10 sets) of a job. See “Printing to the Mailbox/Collator” (page 2-20).

• Directing output to a specific mailbox bin. See “Printing to the Mailbox/Collator” (page 2-20).

• Printing secure jobs. See “Password Protecting Jobs” (page 2-20).

With the Mailbox/Collator installed, the standard output tray still functions normally. The Mailbox/Collator gives you approximately 50 sheets per bin of letter/A4, 20 lb (75 g/m weight paper for a maximum output of 500 sheets. The standard output tray adds another 250 sheets.

Chapter 2: Paper Handling ❖ 2-19

)

kug-ch02 Page 20 Thursday, March 6, 1997 4:45 PM

Using the Mailbox/Collator

Printing to the

Mailbox/Collator

Password

Protecting Jobs

Using an LN17 printer driver, select a specific “Bin” or “Collator” as the paper output destination for your job, then print your job.

• Bins are numbered from 1 - 10 (top to bottom).

• Each bin can hold up to 50 sheets of 20 lb (75 g/m When a bin becomes full:

— the remainder of the print job is diverted to the top

output tray when the Bin Full option (in the Mailbox Menu) is set to Send to Standard.

— printing stops when the Bin Full option is set to Stop

Printing. Once you remove the output, the printer resumes printing.

Using the LN17 Control Panel, you can set a different password for each mailbox bin and one password for the collator mode. A job sent to a password-enabled bin can only be removed by the individual with the bin password; a job sent to the collator can only be removed from the password-enabled collator mode by the individual with the collator password.

) paper .

Digital recommends that you use the Mailbox/Collator exclusively in either collator mode or bin mode, not both, if you plan to set passwords. The only way to control the mode in which it is used is through the use of passwords. If passwords are enabled for bins but disabled for collator, jobs sent to password-enabled bi n s ca n b e rem ov e d b y an y on e who chooses “collator” as the output tray (because no password is needed). For this reason, Digital recommends you either enable or disable passwords for both bins and collator mode.

• If you plan to use passwords for bins, also set a password for collator mode. Distribute individual bin passwords to the appropriate users. Do not distribute the password for collator mode.

• If you plan to use a password for collated job s, also set passwords for each bin. Distribute the collator password

2-20 ❖ LN17 and LN17ps Printers User Guide

kug-ch02 Page 21 Thursday, March 6, 1997 4:45 PM

to the appropriate users. Do not distribute individual bin passwords.

See “Enabling Passwords” (below) and “Disabling Passwords” (page 2-23) for instructions.

Enabling Passwords

Follow the instructions below to set passwords.

Power ON the printer.

The printer will complete its self-test and display the following message at the Control Panel Display:

Online Ready

Press Online , then Menu and you will see:

Main Menu Language

Using the Mailbox/Collator

Press Down until you see:

Main Menu Mailbox Menu

Press Enter and the display changes to:

Mailbox Menu Collator

To set a collator password, continue to Step 5. To set a bin password, skip to Step 6.

Press Enter and the display changes to:

Collator Enable Password

Skip to Step 9.

Press Down until you see:

Mailbox Menu Mailbox

Chapter 2: Paper Handling ❖ 2-21

kug-ch02 Page 22 Thursday, March 6, 1997 4:45 PM

Using the Mailbox/Collator

Press Enter and the display changes to:

Mailbox Bin 1

Press Down or Up to select the appropriate bin. Then

press Enter .

The display changes to:

Bin Enable Password

Press Enter again and the display changes to:

Enter Password >> XXXX

Enter the existing password using th e numb ered keys on the

Control Panel.

The initial passwords for each bin after installing the Mailbox /

Collator for the first time are:

Collator: 0000 Bin 1: 0001 Bin 6: 0006 Bin 2: 0002 Bin 7: 0007 Bin 3: 0003 Bin 8: 0071 Bin 4: 0004 Bin 9: 0072 Bin 5: 0005 Bin 10: 0010

After entering the correct password, the display changes to:

New Password >> XXXX

To enable the existing password, enter it again. T o set a new

password, enter a new password, then press Enter .

The password is now enabled.

Press Online to bring the printer back online.

The Mailbox/Collator is now set up for use. The display should read:

Online Ready

2-22 ❖ LN17 and LN17ps Printers User Guide

kug-ch02 Page 23 Thursday, March 6, 1997 4:45 PM

Disabling Passwords

Follow the instructions below to disa ble passwords.

Power ON the printer.

The printer will complete its self-test and display the following message at the Control Panel Display:

Online Ready

Press Online , then Menu and you will see:

Main Menu Language

Press Down until you see:

Main Menu Mailbox Menu

Using the Mailbox/Collator

Press Enter and the display changes to:

Mailbox Menu Collator

To disable a collator password, continue to Step 5 on page 2-23.

To disable a bin password, skip to Step 7 on page 2-23.

Press Enter and the display changes to:

Collator Enable Password

Press Down until you see:

Collator Disable Password

Skip to Step 11.

Press Down until you see:

Mailbox Menu Mailbox

Chapter 2: Paper Handling ❖ 2-23

kug-ch02 Page 24 Thursday, March 6, 1997 4:45 PM

Using the Mailbox/Collator

Press Enter and the display changes to:

Mailbox Bin 1

Press Down or Up to select the appropriate bin. Then

press Enter .

The display changes to:

Bin Enable Password

Press Down until you see:

Bin Disable Password

Press Enter again and the display changes to:

Enter Password >> XXXX

Enter the existing password using th e numb ered keys on the

Control Panel.

The initial passwords for each bin after installing the Mailbox /

Collator for the first time are:

Collator: 0000 Bin 1: 0001 Bin 6: 0006 Bin 2: 0002 Bin 7: 0007 Bin 3: 0003 Bin 8: 0071 Bin 4: 0004 Bin 9: 0072 Bin 5: 0005 Bin 10: 0010

Press Online to bring the printer back online.

The Mailbox/Collator is now set up for use. The display should read:

Online Ready

2-24 ❖ LN17 and LN17ps Printers User Guide

kug-ch02 Page 25 Thursday, March 6, 1997 4:45 PM

Using the Mailbox/Collator

Opening Bins

Follow the appropriate instructions for opening eithe r a password-enabled or password-disab l ed bin.

Opening Password-Enabled Bins

To open a bin (or the collator) for which a password has been enabled:

1. Push the Bin Unlock button. You are prompted to enter your password at the Control

Panel.

2. Using the numbered Control Panel keys, enter your password.

If you enter an invalid password, the printer returns to its ready state, and you must start the unlocking process again.

A light appears to indicate each unlocked bin. Open all unlocked bins, then remove the output. You have approximately 30 seconds to open the bin(s). If the Mailbox/Collator re-locks, push the Bin Unlock button again immediately.

Opening Password-Disabled Bins

Push the Bin Unlock button and a light appears to indicate each unlocked bin. Open all full bins, then remove the printouts.You have approximately 30 seconds to open the bin(s). If the Mailbox/Collator re-locks, push the Bin Unlock button again immediately.

Chapter 2: Paper Handling ❖ 2-25

kug-ch02 Page 26 Thursday, March 6, 1997 4:45 PM

Paper Handling

Using the

Offset Catch

Tray (OCT)

The Offset Catch Tray (Figure 2.6)—hereafter referred to as OCT—is an optional output device available for the LN17 printer. (See Appendix A for ordering information and Appendix B for installation instructions.)

Figure 2.6 Offset Catch Tray (front view)

After installing the OCT, submit your print jobs as usu al. You can set the OCT to operate in three different manners:

• Set the Output Bin option (in both the PCL Emulat and PostScript menus) to OCT No Offset, and the OCT will not offset jobs.

• Set the Output Bin option to OCT On Job, and the OCT will offset jobs from one another.

• Set the Output Bin option to OCT On Job/Copy, and the OCT will offset jobs from one another. It will also offset each set of copies of individual pages of an uncollated multiple copy job.

With the OCT installed, the standard output tray still functions normally. The OCT gives you approximately 500 sheets of letter/A4 20 lb (75 g/m output. The standard output tray adds another 250 sheets.

2-26 ❖ LN17 and LN17ps Printers User Guide

) maximum collated

kug-ch02 Page 27 Thursday, March 6, 1997 4:45 PM

Paper Handling

Using the

Envelope

Feeder

The Envelope Feeder (Figure 2.7) is an optional paper handling device available for the LN17 printer.

(See Appendix A for ordering information and Appendix B for installation instructions.)

Figure 2.7 Envelope Feeder (front view)

The Envelope Feeder supports all envelo pe size s listed in Table 2.1 on page 2-3.

Chapter 2: Paper Handling ❖ 2-27

kug-ch02 Page 28 Thursday, March 6, 1997 4:45 PM

Using the Envelope Feeder

Loading the

Envelope Feeder

Lift the envelope holder and stack the

envelopes in the feeder.

Refer to Figure 2.4 on page 2-9 for the proper orientation.

Digital

Lower the envelope holder to hold the

envelopes firmly in place.

Digital

2-28 ❖ LN17 and LN17ps Printers User Guide

kug-ch02 Page 29 Thursday, March 6, 1997 4:45 PM

Paper Handling

Duplex

(Two-Sided)

Printing

Note

Once the optional Duplex Module is installed, you can print two-sided (duplex) jobs. (See Appendix A: Ordering Printer

Options for ordering information and Appendix C: Installing and Removing Printer Options for installation instructions.)

At least 6 MB of printer memory is recommended (but not required) for duplex printing. See Appendix A for ordering additional memory.

Use only the size paper listed in Table 2.8 for two-sided jobs. Do not use envelopes, postcards, transparencies, or label paper for duplex jobs.

Table 2.8 Paper sizes that can be used with the

Duplex Module

Paper Size Weight

A4 (210x297 mm)

Letter (8.5x11 in / 216x279 mm)

Folio (Legal 13 in) (8.5x13 in / 216x330 mm)

Legal (Legal 14 in) (8.5x14 in / 216x356 mm)

Refer to Figures 2.1 (page 2-5) and 2.4 (page 2-9) for the proper orientation of letterhead when printing duplex.

Chapter 2: Paper Handling ❖ 2-29

20 lb (75 g/m2) to 24 lb (90 g/m2)

20 lb (75 g/m

20 lb (75 g/m2) to 24 lb (90 g/m2)

) to 24 lb (90 g/m2)

kug-ch02 Page 30 Thursday, March 6, 1997 4:45 PM

Duplex (Two-Sided) Printing

Print Orientation

and Control Panel

Settings

Figure 2.8 Duplex binding orientation and Control Panel menu settings

To ensure that duplex jobs print in the proper orientation, set the Duplex option (in the Control Panel’s PCL Emulat and PostScript menus) to the appropriate settings (see Figure 2.8). The LN17 printer driver setting should be as follows (identical for PCL and PostScript):

Duplex = Short Edge, or Duplex = Long Edge

PCL Emulat Menu: set Duplex to Long Edge Bind PostScript Menu: set Duplex to Regular

PCL Emulat Menu: set Duplex to Long Edge Bind PostScript Menu: set Duplex to Tumble

2-30 ❖ LN17 and LN17ps Printers User Guide

PCL Emulat Menu: set Duplex to Short Edge Bind PostScript Menu: set Duplex to Tumble

PCL Emulat Menu: set Duplex to Short Edge Bind PostScript Menu: set Duplex to Regular

kug-ch03 Page 1 Thursday, March 6, 1997 4:43 PM

Chapter 3

Using the Control Panel Chapter3

Control Panel Features ......................................................... 3-2

The Display ........................................................................... 3-2

The Keys .............................................................................. 3-3

Navigating the Menu System .............................................. 3-6

Menu Indicators ...................................... ... .......................... 3-8

Setting a Menu Option ......................... ................................ 3-9

Main Menu ......................... ............................................. .... 3-11

Language Menu ................................................. ................. 3-12

Mailbox Menu .................... ...................... ....................... .... 3-13

PCL Emulat Menu ........... .................... ................... .............. 3-14

PostScript Menu ................................. ...................... ........... 3-17

Interface Menu ................................................................... 3-20

LocalTalk Menu Optio ns .... ... ... ... .................................... ... . 3-23

Ethernet Menu Options ...................................................... 3-23

System Menu ...................................................................... 3-24

Test Menu ........................................................................... 3-25

Reset Menu ......................................................................... 3-26

Chapter 3: Using the Control Panel ❖ 3-1

kug-ch03 Page 2 Thursday, March 6, 1997 4:43 PM

Using the Control Panel

Control Panel

Features

A 2-line by 16-character display B Indicator lights C Control key s (8)

The LN17 printer Control Panel (Figure 3.1) serves two purposes:

1. It displays information about the status of the printer (or the job in process) and

2. It provides the means for changing printer settings to control how the LN17 printer operates.

Figure 3.1 LN17 Printer Control Panel

The Display

3-2 ❖ LN17 and LN17ps Printers User Guide

The Control Panel’s display performs two functions.

• It informs you of printer status conditions, such as when toner is low, when a paper tray is empty, when a job is in process, and so on.

For example, when you turn on the printer, you see the following message on the display:

Online Ready

This message appears whenever the printer is online and ready to accept print jobs.

kug-ch03 Page 3 Thursday, March 6, 1997 4:43 PM

• It presents a hierarchy of menu options and settings to configure and control the printer.

Control Panel Features

The Keys

For example, when you press Menu printer offline, you see the following message on the display:

Main Menu Language >

Note that the > in this example is one of three indicators you will see in the menu systems. See “Menu Indicators” (page 3-8) for more information on indicators .

See “Navigating the Menu System” (page 3-6) for information on the menu system hierarchy.

The Control Panel keypad consists of eight keys, identified with international symbols and labeled in English.

The keys are also numbered 0 - 7. When you install the optional Mailbox / Collator, these same eight keys are used to enter numeric passwords for each of the mailbox bins.

Table 3.1 on page 3-4 describes the function of each key.

after taking the

Chapter 3: Using the Control Panel ❖ 3-3

kug-ch03 Page 4 Thursday, March 6, 1997 4:43 PM

Control Panel Features

Table 3.1 Control Panel keys and their functions

Key Description

Online

Reset

Form Feed

Toggles between online and offline. When online, the printer is able to receive and print pages. When offline, page processing

and printing halts, but the printer is still able to respond to status requests. You must take the printer offline to:

• Access the menu system with Menu or Reset ..

• Perform tasks such as forcing a form feed for a partially printed page.

The printer goes offline automatically when it has a fault condition such as a paper jam or an open cover. Use Online to put the printer back online after correcting such conditions.

Displays the Reset Menu and the first reset function: Reset Printer. Press Up or Down repeatedly to scroll through the other Reset Menu functions.

See “Reset Menu” (page 3-26). The printer must be offline for Reset to function.

Prints a partial page of a PCL emulation job, if one exists in the printer. The printer must be offline for Form Feed to function.

Displays the Main Menu and its first submenu: Language. The printer must be offline for Menu to function. From any submenu, press Menu to go to the top of the Main Menu. See “Main Menu”

(page 3-11) for a full description.

Esc

3-4 ❖ LN17 and LN17ps Printers User Guide

In the menu system, exits the current menu level and returns to the previous one. Press Esc at any time in the menu system to go to the previous level. No changes to

values will be saved unless you first press Enter . Press Esc while at Reset Menu (or the top level of Main Menu) to exit either menu.

Table 3.1 Page 1 of 2

kug-ch03 Page 5 Thursday, March 6, 1997 4:43 PM

Table 3.1 Control Panel keys and their functions (continued)

Key Description

Control Panel Features

Enter

Down

When in the menu system, accesses, sets, or invokes the displayed submenu, value, or function.

• When a submenu is displayed, press Enter to access the submenu.

• When a printer setting is displayed, such as Copies, press Enter to set the current value as the default value.

• In PCL emulation, press Enter to override a paper mismatch.

• When a printer action is displayed, such as any of the “Test Menu” (page 3-25) or

“Reset Menu” (page 3-26) functions, press Enter to invoke the action.

When not in the menu system, acts as a Continue key.

• After certain error conditions when Auto Continue is Off, press Enter to continue

the printing process. See Appendix D: Control Panel Options, for more information.

In the menu system, scrolls backward (up) through submenus or through the current list of values or functions.

For numeric values such as number of Copies, press Up to increase the number. Scrolling wraps—if the first item in a list is displayed, press Up

the list. Press Up for more than two seconds to scroll continuously. When the hard disk option has been installed, press Up to respond to a disk failure err or

message. Pressing Up will reformat the hard disk. See Chapter 6: Troubleshooting for more information on hard disk failure error messages.

In the menu system, scrolls forward (down) through the submenus or through the current list of values or actions.

For numeric values such as number of Copies, press Down to decrease the number. Scrolling wraps—if the last item in a list is displayed, press Down to display the first

item in the list. Press Down for more than two seconds to scroll continuously. When the hard disk option has been installed, press Down to respond to a disk failure

error message. Hard disk usage will be aborted when Down is pressed. See Chapter 6: Troubleshooting for more information on hard disk failure error messages.

to display the last item in

Table 3.1 Page 2 of 2

Chapter 3: Using the Control Panel ❖ 3-5

kug-ch03 Page 6 Thursday, March 6, 1997 4:43 PM

Using the Control Panel

Navigating the

Menu System

The LN17 printer Control Panel contains two menu structures.

• Main Menu and its submenus:

—Language — Mailbox Menu

(This menu appears only when the Mailbox / Collator option is installed.)

— PCL Emulat Menu

— PostScript Menu

(This menu appears only when the PostScript option is installed.)

— Interface Menu — Syst em Menu — Test Menu

Press Online then Menu Each of the submenus may have other submenus, settings, or functions. See “Main Menu” (page 3-11) for more information.

to access the Main Menu.

3-6 ❖ LN17 and LN17ps Printers User Guide

kug-ch03 Page 7 Thursday, March 6, 1997 4:43 PM

• Reset Menu and its functions:

— Reset Printer — Reset Menus — Reset Ethernet

(This function appears only when the optional Ethernet card is installed.)

— Reset LocalTalk

(This function appears only when the optional LocalTalk card is installed.)

— Reset All

— Cancel PS Job

(This function appears only when the PostScript option is installed and a PostScript job is sent.)

Navigating the Menu System

Press Online then Reset See “Reset Menu” (page 3-26).

to access the Reset Menu.

Chapter 3: Using the Control Panel ❖ 3-7

kug-ch03 Page 8 Thursday, March 6, 1997 4:43 PM

Navigating the Menu System

Menu Indicators

Three menu indicators (>, = and *) are used to furnish information about menus and settings. The purpose of each indicator is described in Table 3.2 below .

Table 3.2 Indicators found in the Control Panel menu systems

Indicator Purpose Example

Indicates another menu level below this one. The example at the right tells you that there is

another level below the Language option in the Main Menu. Press Enter to move to the next level.

This indicator only appears after options which take a specific setting—it indicates that a value or setting follows the option.

The example at the right tells you that Language is an option that takes a specific setting. One setting for the Language option is Français. Another setting is English. (The list of available settings is displayed one at a time on the bottom line of the display as you press Up or Down .)

This indicator identifies the current option setting. The example at the right tells you that Language is

currently set to English.

Main Menu Language >

Language = Français

Language = English *

3-8 ❖ LN17 and LN17ps Printers User Guide

kug-ch03 Page 9 Thursday, March 6, 1997 4:43 PM

Navigating the Menu System

Setting a

Menu Option

To set an option, or to invoke a function, follow the steps below:

Press Online to take the printer offline.

You will see:

Offline _/_ Press a key...

Press Menu to access the Main Menu or press Reset

to access the Reset Menu.

Press Down or Up to scroll through the list of

submenus, options, or function s.

When you see the submenu, option, or function you want,

press Enter . If you selected a submenu or option you did not want, press

Esc to return to the previous level. Then make the selection you want and press Enter to accept it.

If necessary , repeat Step 3 and Step 4 to go through submenu

levels to reach all desired options or functions.

If many possibilities exist, such as 1 through 99 for number of Copies, you can scroll quickly by holding down the key.

After pressing Enter to accept a setting, you will briefly see on the top line of the display:

* saved *

This indicates the value has been saved as the current setting.

Chapter 3: Using the Control Panel ❖ 3-9

kug-ch03 Page 10 Thursday, March 6, 1997 4:43 PM

Navigating the Menu System

You may either continue to work in the menu system by

repeating the steps above, or exit and return to normal operation by pressing Online .

If you press Online before Enter the value will not be saved.

Other ways to exit a menu option or exit the menu system completely are as follows:

• In the Main Menu, press Menu to return to the top of the Main Menu.

•Press Esc from the Main Menu or Reset Menu to exit the menu system and display the following message:

Offline _/_ Press a key. . .

3-10 ❖ LN17 and LN17ps Printers User Guide

kug-ch03 Page 11 Thursday, March 6, 1997 4:43 PM

Using the Control Panel

Main Menu

Note

The Main Menu is a cascading system of submenus, each containing other submenus or options designed to configure the printer for your environment. The Main Men u hierarc hy is depicted in Figure 3.2.

In this chapter, a boldfaced menu item means it is a factory setting. A menu item followed by an asterisk (*) means a reset will default to this value.

On the Control Panel, the curren t set ti ng for each option always appears first and is followed by an asterisk (*). The other possible settings are located by pressing Up

Down to scroll through the list.

See “Reset Menu” (page 3-26) for information on how to revert to factory settings.

Figure 3.2 Main Menu hierarchy

Language Menu

Deutsch

English

Español Français Italiano Português (BRA)

Mailbox Menu PCL Emulat Menu PostScript Menu Interface Menu System Menu Test Menu

†

Appears only when the option is installed.

†

See Figure 3.3 on page 3-13 See Figure 3.4 on page 3-15 See Figure 3.5 on page 3-19 See Figure 3.6 on page 3-21 See Figure 3.7 on page 3-24 See Figure 3.8 on page 3-25

Chapter 3: Using the Control Panel ❖ 3-11

kug-ch03 Page 12 Thursday, March 6, 1997 4:43 PM

Using the Control Panel

Language

Note

The setting for Language Menu determines which language is used to display messages on the Control Panel and to print text on the Configuration Sheet and PCL Font List.

Table 3.3 shows the Language Menu options and their English equivalent. See “Setting a Menu Option” (page 3-9) for the steps to find and change the language setting.

The setting for Language Menu does not revert to the factory setting when you initiate a Reset Menu option.

Table 3.3 Language Menu options

Option English Equivalent

Deutsch German English International English Español Spanish Français French Italiano Italian Português (BRA) Brazilian Portuguese

3-12 ❖ LN17 and LN17ps Printers User Guide

kug-ch03 Page 13 Thursday, March 6, 1997 4:43 PM

Using the Control Panel

Mailbox Menu

Mailbox Menu options allow you to enable and disable passwords for individual mailbox bins and for the collator.

The Mailbox Menu hierarchy is depicted in Figure 3.3. (Menu options are described in Appendix D: Control Panel

Options, where they are listed in alphabetical order.)

Figure 3.3 Mailbox Menu hierarchy showing factory setting

Enter Password >> xxxx

Enable Password

Disable Passwrd

Language

Mailbox Menu

PCL Emulat Menu PostScript Menu Interface Menu System Menu Test Menu

†

Enable Password

Collator

Mailbox

†

Disable Passwrd

Bin 1 Bin 2 Bin 3 Bin 4 Bin 5 Bin 6 Bin 7 Bin 8 Bin 9 Bin 10

New Password >> xxxx

Enter Password >> xxxx

Bin Full

†

Appears only when the option is installed.

Stop Printing*

Send to Standrd

Chapter 3: Using the Control Panel ❖ 3-13

kug-ch03 Page 14 Thursday, March 6, 1997 4:43 PM

Using the Control Panel

PCL Emulat

PCL Emulat Menu options establish the default configuration for the printer when printing PCL emulation jobs.

You may use your software application to override default settings for certain PCL Emulat Menu options. Table 3.4 lists the options whose settings you may normally override.

Table 3.4 PCL Emulat Menu settings normally overridden by

the settings in the data stream

The setting you choose in your software application for:

Copies Copies Duplex Duplex Edge to Edge Edge to Edge Font Font Source

Font Size Pitch

…will override the PCL Emulat Menu setting for:

Font Number Symbol Set

Point Size Output Bin Output Bin Paper Source Default Source Paper Size Paper Size

Paper Orientation Orientation Page Protection Print Resolution

† You can change the setting for this feature through your software application only

when using the Digital printer driver.

†

The PCL Emulat Menu hierarchy is depicted in Figure 3.4 starting on page 3-15. (M en u op ti on s are describ ed in Appendix D: Control Panel Options, where they are listed in alphabetical order.)

3-14 ❖ LN17 and LN17ps Printers User Guide

Form Length

Page Protection

Resolution

kug-ch03 Page 15 Thursday, March 6, 1997 4:43 PM

Figure 3.4 PCL Emulat Menu hierarchy showing factory settings

PCL Emulat Menu

Language Mailbox Menu

†

PCL Emulat Menu

PostScript Menu Interface Menu System Menu Test Menu

Appears only when the default font is scalable.

†

Appears only when

the option is installed.

‡

Appears when downloaded fonts are available.

Copies

Font Source

†

Font Number

Pitch

1* - 99

Internal*

‡

Soft

0* - 999

0.44 - 99.9 by.01

(10.00*)

Point Size

4.00 - 999.75 by .25

(12.00*)

Default Source

Upper*

Manual Manual Envelope Lower Large Capacity Envelope Feeder

Source Mapping

Paper Size

Upper Manual Manual Envelope Lower Large Capacity Envelope Feeder

Legal (8.5x14) Folio (8.5x13)

Letter (8.5x11)* (USA)

Main Tray Front Tray Main-Front Tray Lower 1 Tray Lower 2 Tray Lower 1-Main Lower 2-Main

† †

Lower 1-Lower 2 Lwr1-Lwr2-Main Envelope Feeder

†

A4 (210x297)* (Europe)

Front Tray Size

Exec (7.25x10.5) ISO B5 (176x250) Statement (5.5x8.5) A6 (105x148) Com-10 C5 DL Monarch C6

Chapter 3: Using the Control Panel ❖ 3-15

kug-ch03 Page 16 Thursday, March 6, 1997 4:43 PM

PCL Emulat Menu

Figure 3.4 PCL Emulat Menu hierarchy showing factory settings (continued)

†

Appears only when

the option is installed.

Appears only with enough memory or a hard disk installed.

Env Feeder Size

Output Bin Orientation

Form Length

Symbol Set Edge to Edge

Page Protection

Jam Recovery

Resolution

Print Quality

State Saving

Duplex

†

Page Size Cont

Com-10* (USA)

DL* (Europe)

Monarch C6

Portrait*

Landscape

005 - 128

60* (USA) 64* (Europe)

Off*

Letter Legal A4

Off*

600x600*

1200x600

Normal

TrueRes*

Toner Saving

Off*

Short Edge Bind Long Edge Bind

Standard*

OCT No Offset OCT On Job OCT On Job/Copy Collator

†

Bin1

†

Bin2

†

Bin3

†

Bin4

†

Bin5

†

Bin6

†

Bin7

†

Bin8

†

Bin9

†

Bin10

†

Desktop ISO L1 ISO L2 ISO L5 ISO-4 UK ISO-6 ASCII ISO-11 Swedish ISO-15 Italian ISO-17 Spanish ISO-21 German ISO-60 Norw. v1 ISO-69 French Legal Math-8 Microsoft Publ. PC-8 PC-8 DN PC-8 Tk PC-850 PC-852 Pi Font PS Math PS Text

Roman-8*

Ventura Int’l. Ventura Math Ventura US Win 3.0 Win L1 Win L2 Win L5

Off*

†

3-16 ❖ LN17 and LN17ps Printers User Guide

kug-ch03 Page 17 Thursday, March 6, 1997 4:43 PM

Using the Control Panel

PostScript

Note

PostScript Menu options establish the default configuration for the printer when printing PostScript jobs. PostScript may be used by software applications to send information and instructions to the printer.

PostScript is availabl e as an option for the LN17 printer. See Appendix A: Ordering Printer Options.

Windows Users: The Windows PostScript driver for the LN17 printer allows the

user to either download the PostScript heade r wit h ev ery job or download it only once. If the printer is used in a network or other shared environment where both PCL emulation and PostScript jobs are printed, the header will be deleted when the printer switches from PostScript to PCL emulation.

• Banner sheets printed from Novell networks cause the printer to switch between PostScript and PCL emulation. If banner sheets are printed, ensure that the Language Sensing option is set to ON and the default System Language (for each enabled port) is set to PCL Emulation.

• To avoid the loss of the PostScript header: — select Download Each Job in the PostScript driver, or — set State Saving to On in the PostScript Menu. You must downlo ad th e header at least once for each power on cycle. If several different PostScript applications are used, the “Download Each Job” option will guarantee that the correct header is always available.

Chapter 3: Using the Control Panel ❖ 3-17

kug-ch03 Page 18 Thursday, March 6, 1997 4:43 PM

PostScript Menu

Macintosh Users: The Macintosh driver is installed by opening the driver disk

and double-clicking the OnPAGE installer icon.

Note

You may use your software application to override default settings for certain PostScript Menu options. Table 3.5 lists the PostScript Menu options whose settings you may normally override.

Table 3.5 PostScript Menu settings normally overridden by

the setting in the data stream

The setting you choose in your software application for:

Copies Copies Duplex Duplex Paper Source Default Tray Paper Size The size paper currently in the

Print Resolution Print Quality

† You can change the setting for this feature through your software application only

when using a Digital LN17 printer driver.

†

…will override the PostScript Menu setting for:

default tray Resolution Print Quality

Figure 3.5 on page 3-19 shows the Post Sc rip t Me nu hierarchy. The PostScript Menu appears on ly when the PostScript option is installed.

(Menu options are described in Appendix D: Control Panel Options, where they are listed in alphabetical order.)

3-18 ❖ LN17 and LN17ps Printers User Guide

kug-ch03 Page 19 Thursday, March 6, 1997 4:43 PM

Figure 3.5 PostScript Menu hierarchy showing factory settings

PostScript Menu

Language Mailbox Menu

†

PCL Emulat Menu

PostScript Menu

Interface Menu System Menu Test Menu

Copies

Default Tray

1* - 99

Main Tray*

Front Tray Lower 1 Tray Lower 2 Tray

† †

Envelope Feeder

Legal (8.5x14) Folio (8.5x13)

Letter (8.5x11)*

†

(USA)

A4 (210x297)*

(Europe)

†

Tray Switching

Off*

Main-Front Tray Lower 1-Main Lower 2-Main

† †

Lower 1-Lower 2 Lwr1-Lwr2-Main

†

Exec (7.25x10.5) ISO B5 (176x250) Statement (5.5x8.5) A6 (105x148) Com-10 C5 DL Monarch

Manual Size Env Feeder Size

Com-10* (USA)

DL* (Europe)

Monarch

C6 Output Bin Print Errors

Page Protection

Jam Recovery

Resolution

Off*

600x600*

Standard*

OCT No Offset OCT On Job OCT On Job/Copy Collator

†

Bin1

†

Bin2

†

Bin3

†

Bin4

†

Bin5

†

Bin6

†

Bin7

†

Bin8

†

Bin9

†

Bin10

†

1200x600

†

Appears only when the option is installed.

Appears only with enough memory or a hard disk installed.

Print Quality

State Saving

†

Duplex

Normal

TrueRes*

Toner Savings

Off*

Tumble Regular

Chapter 3: Using the Control Panel ❖ 3-19

kug-ch03 Page 20 Thursday, March 6, 1997 4:43 PM

Using the Control Panel

Interface

The Interface Menu contain s su bme nus for th e pa rallel port on the printer. It also includes submenus for network interface ports when one or more network interface cards are installed.

The Interface Menu may include submenus for the following:

• Parallel Menu (see page 3-21)

• LocalTalk Menu (see page 3-22)

• Ethernet Menu (see page 3-22) Figure 3.6 starting on page 3-21 shows the Interface Menu

hierarchy. (Menu options are described in Appendix D: Control Panel

Options, where they are listed in alphabetical order.)

3-20 ❖ LN17 and LN17ps Printers User Guide

kug-ch03 Page 21 Thursday, March 6, 1997 4:43 PM

Figure 3.6 Interface Menu hierarchy showing factory settings

Interface Menu

Language Mailbox Menu PCL Emulat Menu PostScript Menu

Interface Menu

System Menu Test Menu

† Appears only when the option is installed.

†

Parallel Menu

Port Enable

Port Timeout

System Language

Lang. Sensing

Auto Job End

Bidirectional

Off

On*

5- 999 secs (30*)

PCL Emulation*

PostScript

Off

On*

Off

On*

Off

On*

†

Chapter 3: Using the Control Panel ❖ 3-21

kug-ch03 Page 22 Thursday, March 6, 1997 4:43 PM

Interface Menu

Figure 3.6 Interface Menu hierarchy showing factory settings (continued)

LocalTalk Menu

Ethernet Menu

†

Port Enable

Port Timeout

Port Enable

Port Timeout

System Language

Lang. Sensing

Auto Job End

Off

On*

5 - 999 secs (30*)

Off

On*

5 - 999 secs (30*)

PCL Emulation*

PostScript

Off

On*

Off

On*

†

Appears only when the option is installed.

3-22 ❖ LN17 and LN17ps Printers User Guide

kug-ch03 Page 23 Thursday, March 6, 1997 4:43 PM

Interface Menu

LocalTalk

Menu Options

Ethernet

Menu Options

The LocalTalk Menu, a submenu of the Interface Menu, contains options for configuring the printer’s LocalTalk port when the LocalTalk option (DNIC-L’T ALK) has been installed.

For detailed information on the DNIC-L’TALK, refer to the DNIC-L’TALK Configuration Guide in the DNIC-L’TALK option kit.

The Ethernet Menu, a submenu of the Interface Menu, contains options for configuring the printer’s Ethernet port when the Ethernet option (DNIC-E’NET) has been insta lled.

The Ethernet option supports the following pro to co ls:

• Novell NetWare, Version 2.x, 3.x, and 4.x (BEM)

• TCP/IP

• EtherTalk

•LAT

• Microsoft Windows NT

• SNMP For more information on the supported protocols, refer to the

DNIC-E’NET Configuration Guide in the DNIC-E’NET option kit.

Chapter 3: Using the Control Panel ❖ 3-23

kug-ch03 Page 24 Thursday, March 6, 1997 4:43 PM

Using the Control Panel

System Menu

The System Menu options set ge ne ral printer features. Figure 3.7 highlights the System Menu hierarchy.

(Menu options are described in Appendix D: Control Panel Options, where they are listed in alphabetical order.)

Figure 3.7 System Menu hierarchy showing factory settings

Hex Dump

Power Saver

Language Mailbox Menu PCL Emulat Menu PostScript Menu Interface Menu

System Menu

Test Menu

†

Auto Continue

Print Density

Off*

Off 120 Minutes 90 Minutes

60 Minutes

30 Minutes 15 Minutes

Off *

12 11 10 9 8 7

5 4

2 1 0

Defaults

†

Appears only when the option is installed.

‡ Europe is the default setting on the 240 V

machines and USA is the default on 120 V machines.

Disk Spooling

Perform Enhance

3-24 ❖ LN17 and LN17ps Printers User Guide

Europe‡ USA ‡

Off*

Off

On*

kug-ch03 Page 25 Thursday, March 6, 1997 4:43 PM

Using the Control Panel

Test Menu

Test Menu options are used to gene rate printer reports. All options other than Memory Check cause the printer to generate a printed report. (Results of the Memory Check are displayed on the Control Panel.)

Figure 3.8 shows the Test Menu hierarchy. (Menu options are described in Appendix D: Control Panel

Options, where they are listed in alphabetical order.)

Figure 3.8 Test Menu hierarchy

Language Mailbox Menu PCL Emulat Menu PostScript Menu Interface Menu System Menu

Test Menu

†

Config. sheet Demo Page PCL Font List PS Font List Test Print Memory Check Format the Disk

†

Caution

†

Appears only when the option is installed.

Never generate a printer report or a memory check while the printer is busy. This will cause the printer to reset to its power-on state. As a consequence, you will lose all or part of the job currently being processed and any temporary fonts/macros downloaded to printer memory.

Chapter 3: Using the Control Panel ❖ 3-25

kug-ch03 Page 26 Thursday, March 6, 1997 4:43 PM

Using the Control Panel

Reset Menu

Note

The Reset Menu is used to reset various printer functions. Selecting Reset Printer resets the printer to its power-on state, while Reset Menus resets the menu settings to their factory settings. Selecting Reset Ethernet or Reset LocalTalk resets the respective network interface card to its power-on state.

Figure 3.9 shows the Reset Menu hierarchy. (Menu options are described in Appendix D: Control Panel

Options, where they are listed in alphabetical order.)

The printer clears downloaded fonts and print macros from RAM, and ejects any partially printed pages when you select Reset Printer, Reset Menus, or Reset All.

Figure 3.9 Reset Menu hi erarchy

Reset Printer

Reset

Reset Menus Reset LocalTalk Reset Ethernet Reset All Cancel PS Job

†

††

†

Appears only when a Digital Network Interface Card is installed.

††

Appears only when the PostScript option is installed.

3-26 ❖ LN17 and LN17ps Printers User Guide

Chapter 4

LN17 Printer Driving Software

LN17 PCL 5e Emulation Printer Drivers ............................... 4-2

LN17 PostScript Printer Drivers ............................... ............. 4-3

DECprint Supervisor (DCPS) Software ................................ 4-4

Chapter4

Chapter 4: LN17 Printer Driving Software ❖ 4-1

LN17 Printer Driving Software

LN17 PCL 5e

Emulation

Printer Drivers

Ta bl e 4.1 LN17 PCL 5e Emulation printer drivers

Environment Printer Driver Diskette

†

DOS

Windows Windows 3.1 /

† If you are using a DOS application other than Microsoft Word, WordPerfect, or AutoCAD, use the HP LaserJet 4si printer

driver supplied with your application software.

Microsoft Word Ver. 6.0 Printer Drivers for MS-DOS WordPerfect Ver. 6.0 Printer Drivers for MS-DOS AutoCAD Rel. 12, 13 Printer Drivers for MS-DOS

Windows 95 Windows NT 3.5 PCL5e Emulation Printer Driver

The base LN17 printer supports the PCL printer drivers listed in Table 4.1. T o take full advantage of all the prin ter’s features when printing PCL jobs, install the appropriate LN17 PCL 5e emulation printer driver(s). (Consult your operating system user manual for instructions on installing a new printer driver.)

PCL5e Emulation Printer Driver

for Microsoft Windows 3.1 and Windows 95

for Microsoft Windows NT

4-2 ❖ LN17 and LN17ps Printers User Guide

LN17 Printer Driving Software

LN17

PostScript

Printer Drivers

Ta bl e 4.2 LN17 PostScript printer drivers

Environment Printer Driver Diskette

Windows Windows 3.1 /

Windows 95 Windows NT 3.5 PostScript Printer Driver

Macintosh System 6.x PostScript Printer Driver and Utilities

System 7.x PostScript Printer Driver and Utilities

The PostScript option supports the PostScript drivers listed in Table 4.1. To take full advantage of all the printer’s features when printing PostScript jobs, install the appropriate LN17 PostScript printer driver(s). Consult yo ur op erating system user manual for instructions on installing a new printer driver.

PostScript Printer Drivers for

Microsoft Windows 3.1 and Windows 95

for Microsoft Windows NT

for Macintosh

Chapter 4: LN17 Printer Driving Software ❖ 4-3

DECprint

Supervisor

(DCPS)

Software

DECprint Supervisor (DCPS) for OpenVMS is a family of layered products that run on OpenVMS VAX and OpenVMS Alpha systems to provide access to selected PostScript Level 1 and Level 2 print devices.

The DCPS software and documentation are available in the standard OpenVMS CDROM libraries, an d ma y al so be ordered separately from Digital.

The license rights to use the basic printing features of DCPS with Digital PostScript printers are inclu ded wit h th e OpenVMS operating system.

You can find more information about the DCPS products, including pricing and support of optional features, and ordering informat io n, in the DECprint Supervisor (DCPS) for

OpenVMS Software Product Description (AE–PUM0*–TE). For DCPS installation information, refer to the DECprint

Supervisor for OpenVMS Software Intallation Guide.

4-4 ❖ LN17 and LN17ps Printers User Guide

kug-ch05 Page 1 Thursday, March 6, 1997 4:47 PM

Chapter 5

Using the Hard Drive/ Downloading Fonts

Hard Drive Considerations ............ ....................................... 5-2

Print/Disk Spooling ............................................................... 5-2

State Saving ......................................................................... 5-2

Formatting the Hard Drive .................................................... 5-3

Downloading Fonts and Macros ......................................... 5-4

Chapter5

Chapter 5: Using the Hard Drive/ Downloading Fonts ❖ 5-1

kug-ch05 Page 2 Thursday, March 6, 1997 4:47 PM

Using the Hard Drive/ Downloading Fonts

Hard Drive

Considerations

Print/Disk

Spooling

If you install the optional hard drive on the LN17 printer, it will significantly increase the amount of memor y available for processing jobs and storing downloaded information (such as fonts and macros).

The hard drive can function as a print spooler when you set the Disk Spooling option to On. With disk spooling enabled, the hard drive simultaneously accepts print jobs from all enabled ports, then processes and prints them in the order in which they are first received.

Disk spooling is useful for both standalone and networked systems:

• When the printer is busy processing a long or complex print job, successive print jobs from the same or other ports can be accepted by the printer and spooled to the hard disk. Accordingly, the printer will free the computer that is submitting print jobs so it can subsequently switch to tasks other than printing.

• While most networks provide spooling outside the printer, spooling to a disk inside the printer will remove network related overhead. Acceptin g prin t jobs from a disk in the printer is more efficient than accepting print jobs one at a time from networks.

The number of jobs that can be spooled is limited by the amount of hard drive space available. Also, spooling from networks will not be supported for AppleTalk jobs and from ports where DS/P (Document Services for Printing) is enabled. The DECprint Supervisor (DCPS) for OpenVMS software does not support spooling.

State Saving

5-2 ❖ LN17 and LN17ps Printers User Guide

When the State Saving option is set to On, the printer saves downloaded information when it switches between the PCL and PostScript PDLs (Printer Descrip tion Language). Installing a hard drive increases the amount of memory the printer has available for saving downloaded fonts and macros when it switches between PDLs.

kug-ch05 Page 3 Thursday, March 6, 1997 4:47 PM

Hard Drive Considerations

Formatting the

Hard Drive

When a new unformatted hard disk drive is installed in the printer , it must be fo rmatted before it will b e available for use. Formatting can be done when the printer is powered on aft er the installation.

The disk can be reformatted at any time. This is useful when it is desired to erase everything on the disk—all fonts, macros, and spooled print data. Also, in the unusual cas e of a problem with the disk, it may be desirable to reformat it, again at the expense of erasing everything on it.

Formatting is accomplished by selecting the Format the

Disk option in the Test Menu. You will be warned of losing

data and asked two times to confirm the formatting by pressing Up .

Chapter 5: Using the Hard Drive/ Downloading Fonts ❖ 5-3

kug-ch05 Page 4 Thursday, March 6, 1997 4:47 PM

Using the Hard Drive/ Downloading Fonts

Downloading

Fonts and

Macros

Digital LN17 printer drivers provide you with the ability to download fonts and PCL 5e macros to the printer.

Fonts can be downloaded to printer memory or to the optional hard drive. Macros can be downloaded to printer memory or the optional hard drive.

• To download fonts, you must first install the appropriate LN17 Windows 3.1/Windows 95, Macintosh, W indowsNT, or UNIX drivers. To download macros, you must inst all the LN17 Windows PCL 5e driver.

The DECprint Supervisor (DCPS) for OpenVMS software includes a sample Digital Command Language (DCL) procedure that you can use to add, list, and remove Postscript fonts from the printer’s hard drive. SYS$COMMON:[SYSHLP.EXAMPLES.DCPS] FONT_DOWNLOADER.COM is this procedure.

• Fonts and macros downloaded to the hard drive are stored on the hard drive until you delete them. Turning the printer power off does not clear these fonts/macros from the hard drive.

You can only delete a macro from the hard drive if you know the name of the macro. Y ou should therefore keep a record of downloaded macros. (You cannot print out a list of macros.).

• “Temporary” fonts/macros downloaded to printer memory, on a job basis, are cleared from the printer’s memory after each job.

• “Permanent” fonts downloaded to printer memory are cleared from the printer’ s memory whenever the printer is powered off, and when the printer switches PDLs and the

State Saving option is set to Off.

(When State Saving is set to On, “permanent” fon ts/ macros are only cleared from printer memory when you turn off the printer.)

5-4 ❖ LN17 and LN17ps Printers User Guide

kug-ch06 Page 1 Thursday, March 6, 1997 4:48 PM

Chapter 6

Troubleshooting Chapter6

Printer Operation Problems ................................................. 6-2

Control Panel Messages ....................................................... 6-6

Paper Jams .......................................................................... 6-26

What Causes a Paper Jam? ............ .... ................................. 6-26

Clearing Paper Jams ................ ................................... ........ 6-26

Print Quality Problems ....................................................... 6-33

Chapter 6: Troubleshooting ❖ 6-1

kug-ch06 Page 2 Thursday, March 6, 1997 4:48 PM

Troubleshooting

Printer

Operation

Problems

Consult Table 6 .1 starting on page 6-3 for correcti ve actions when the printer will not print or when the printed outp ut is not what you expect.

6-2 ❖ LN17 and LN17ps Printers User Guide

kug-ch06 Page 3 Thursday, March 6, 1997 4:48 PM

Ta bl e 6.1 Printer operation problems

Problem Action

The printer will not print. 1. Power the printer OFF, then ON.

2. Print a Configuration Sheet.

• If it prints, the printer is okay.

• If it does not print, contact your dealer or Digital.

Printer Operation Problems

A file sent from the host does not print.

1. Make sure the printer is online.

2. Send a plain text file (i.e., one without printing commands embedded in it) to the printer.

• If the file prints correctly in the default font, with all of the characters in the

original file, the printer is seeing the same data that the host is sending, and the interface or communication line is functioning correctly.

• If no data prints (or the last page indicator does not come on):

A. Make certain the printer is configured properly. B. The port (parallel or network) may be disabled on the printer. Check the

Configuration Sheet for the port you are using to see if the Port Enable option in the appropriate Interface Menu is set to On. If it is set to Off, set it to On and try again.

C. If using an optional Digital Network Interface Card (DNIC) for Ethernet

or LocalTalk, check the Configuration Sheet to see if the printer is acknowledging that the DNIC is present. (Refer to DNIC installation instructions in Appendix C: Installing and Removing Printer Options.)

• If the Configuration Sheet shows the DNIC as “failed,” or does not show the DNIC as present, power OFF the printer and unplug it. Pull out the controller board, remove the DNIC, and check that the connector pins are not bent. If bent, straighten. Reseat the DNIC securely, put the controller board back in the printer, power ON and print another Configuration Sheet. If the Configuration Sheet still shows the DNIC as “failed,” the DNIC has failed. If the Configuration Sheet still does not show the DNIC as present, then either the DNIC has failed or the interface between the DNIC and the printer controller has failed. Contact your dealer or Digital.

• If the Configuration Sheet shows the network card as present, check if the printer is recognized by the host. (Refer to the Troubleshooting chapter of the respective DNIC Configuration Guide.)

D. If there is garbled data, check the Configuration Sheet to confirm that

the correct emulation is selected or that the Language Sensing option is set to On.

Table 6.1 Page 1 of 3

Chapter 6: Troubleshooting ❖ 6-3

kug-ch06 Page 4 Thursday, March 6, 1997 4:48 PM

Printer Operation Problems

Ta bl e 6.1 Printer operation problems (continued)

Problem Action

A printed page does not look like it should.

The requested font for the PCL job does not print.

PostScript commands are printed instead of the PostScript job.

1. Make certain that the software application you are using to create your print job is configured properly. Refer to your software documentation.

2. Send a file containing PCL or PostScript commands to the printer.

• If your page prints as it should, your printer and interface are functioning

properly.

• If your information prints correctly, but doesn’t look right, you may have:

• An error in your command sequence/operator

• A missing downloaded font

• A mismatched printer option against your host formatting

• Command errors may be identified by looking at your input file or by using

the Hex Dump feature on the printer. You can determine which fonts are in the system by printing a PCL or PS Font List. You can verify your data setup by printing a Configuration Sheet and checking your printer setup.

Print a PCL Font List. If fonts print on the Font List, your print job may need correcting.

1. Make certain that the software application you are using to create your job is configured properly. Refer to your software documentation.

2. If the Lang. Sensing option in the appropriate Interface Menu is set to On, the job sent to the printer might have included an incorrect header and therefore not have indicated that a PostScript job was being sent.

• Set the System Language option in the appropriate Interface Menu to

PostScript and try sending the job again.

• Check your software to make sure the PostScript header file is being sent

to the printer.

A PostScript job does not print in the requested font.

The bottom edge of the page is cut off, or there are white bands.

A PCL job prints, but the edges are cut off.

6-4 ❖ LN17 and LN17ps Printers User Guide

Check the spelling of the requested font in your PostScript file. Many times a typo is the problem. If the font is spelled correctly, print a PS Font List to check if the font is present. If it is not, download the font and resend the job.

For PCL jobs, set the Page Protection option in the PCL Emulat Menu to the size of the paper for the job (or to the next larger size).

For PostScript jobs, set the Page Protection option in the PostScript Menu to On. Set the Edge to Edge option in the PCL Emulat Menu to On.

Table 6.1 Page 2 of 3

kug-ch06 Page 5 Thursday, March 6, 1997 4:48 PM

Ta bl e 6.1 Printer operation problems (continued)

Problem Action

Printer Operation Problems

A PostScript job fails to print.

Jobs printed from the front tray are skewed with respect to the sheet/envelope.

1. Check that PostScript is installed; also check that you are using an LN17 PostScript printer driver.

2. If the Lang. Sensing option in the appropriate Interface Menu is set to On, set the System Language option to PostScript and re-send the job.

3. Set the Print Errors option in the PostScript Menu to On and resend the job.

• If an error page prints, there is a problem in the PostScript coding. Correct

the coding problem and resend the job.

• If the job does not print and no error page was printed, set the Page

Protection option in the PostScript Menu to Off.

• If the job still does not print, the job may require additional memory.

Check the side guide to be sure that it is snug against the right side of the sheet but not so tight as to buckle it.

Table 6.1 Page 3 of 3

Chapter 6: Troubleshooting ❖ 6-5

kug-ch06 Page 6 Thursday, March 6, 1997 4:48 PM

Troubleshooting

Control Panel

Messages

Listed in Table 6.2 are Control Panel messages that either:

• Cause the printer to stop printing.

• Require the user to call for service. Also included in Table 6.2 are common, non-error messages

you are likely to see. The messages are listed in alphabetical order, preceded by numerical diagnostic error codes.

Table 6.2 Control Panel messages

Message

†

0001

†

Appears in the upper left corner of the display.

†

0040

†

Appears in the upper left corner of the display.

†

0100

†

Appears in the upper left corner of the display.

†

0101

†

Appears in the upper left corner of the display.

A fault condition has occurred. ACTION: Reseat the controller board and test the printer again. If the problem

A fault condition has occurred. ACTION: If there is a memory SIMM in slot SIM3, remove it. Move the memory

A fault condition has occurred. ACTION: If there is a memory SIMM in slot SIM2, remove it. Move the memory

Description/Corrective Action

continues, reseat the ROM SIMM(s) on the controller board and test the printer again. If the problem still continues, observe the diagnostic LED at power on. If the LED does not glow, or glows continuously, contact your dealer or Digital. If the LED flashes, refer to Table 6.3 on page 6-25 for further information.

continues, observe the diagnostic LED at power on. If the LED does not glow, or glows continuously, contact your dealer or Digital. If the LED flashes, refer to Table 6.3 on page 6-25 for further information.

SIMM in slot SIM2 into SIM3, then test the printer again. If code 0101 is displayed at power on, replace the SIMM. If code 0101 is not displayed at power on, move the SIMM back to SIM2 and test the printer again. If code 0100 again displays at power on, contact your dealer or Digital.

SIMM in slot SIM3 into SIM2, then test the printer again. If code 0100 is displayed at power on, replace the SIMM. If code 0100 is not displayed at power on, move the SIMM back to SIM3 and test the printer again. If code 0101 again displays at power on, contact your dealer or Digital.

6-6 ❖ LN17 and LN17ps Printers User Guide

Table 6.2 Page 1 of 19

kug-ch06 Page 7 Thursday, March 6, 1997 4:48 PM

Table 6.2 Control Panel messages (continued)

Control Panel Messages

Message

*****

Clear Paper Path

Close Bin

Close Bins

Close Covers

Comm. Error

Description/Corrective Action

The printer is in power on diagnostics. ACTION: None, if there is no failure during power on diagnostics. After other

diagnostic messages, the final message will be the one that the printer is online and waiting for data.

A paper jam has occurred. The message alternates with a message that specifies the location of the jam.

ACTION: See Table 6.4 on page 6-27. The bin numbered N is pulled out.

ACTION: Close the bin. Two or more bins are pulled out.

ACTION: Close the bins. Either the front or rear cover (or both) is open.

ACTION: Close the cover, and press Online to resume normal operation. The printer is not able to communicate with the host using bidirectional parallel.

ACTION: Check the parallel cable to make sure it is connected properly on both

the printer and the host. Inspect the parallel cable for any defects; if wires are broken or the cable appears to be damaged, replace the cable. Check the host to be certain that it is configured properly. Under the Parallel Menu, turn the Bidirectional option to Off if your host’s parallel port is not bidirectional. If problem persists, contact your dealer or Digital.

Comm. Error:

Config. Sheet Printing...

Confirm: OK To Lose All Data

Demo Page Printing…

A LocalTalk error has occurred. nn is the AppleTalk error number. The Configuration Sheet is printing.

See the Config. sheet option, page D-4. ACTION: Remove the Configuration Sheet from the output tray when it has

finished printing.

Second level warning message prior to formatting the hard disk. ACTION: Press Up to format the disk or press Down to abort.

The Demo Page is printing. ACTION: Remove the Demo Page from the output tray when it finishes printing.

Table 6.2 Page 2 of 19

Chapter 6: Troubleshooting ❖ 6-7

kug-ch06 Page 8 Thursday, March 6, 1997 4:48 PM

Control Panel Messages

Table 6.2 Control Panel messages (continued)

Message

Disk

Disk Failure

Disk Format Bad

Disk Not In Use

Description/Corrective Action

A hard disk error has occurred. ACTION: Power cycle the printer. If this message reappears, power off the

printer and contact your dealer or Digital.

A general failure of the hard disk has occurred. Under this message, the following message is displayed:

Press *

ACTION: Press Enter . The printer displays the following message:

Disk Not In Use

Printing resumes without use of the hard disk.

The hard disk high level format (FAT tables) cannot be understood. This is NOT because a new disk has been installed.

ACTION: Either initialize the disk format procedure by pressing Up , or abort

the procedure by pressing Down .

This message flashes alternately with the two-line message:

Press ↑ to init Press ↓ to Abort

A failure of the hard disk has occurred and been acknowledged. Printing resumes without use of the hard disk.

ACTION: Make sure the hard disk is properly seated on the controller board. If

the problem remains, contact your dealer or Digital.

Disk Read Error

Disk Write Error

6-8 ❖ LN17 and LN17ps Printers User Guide

The printer cannot read data from the hard disk. ACTION: Try powe ring the printer OFF then ON again. Make sure the hard disk

is properly seated on the controller board. If the problem remains, contact your dealer or Digital.

The printer cannot write data to the hard disk. ACTION: Press Enter . The printer will mark the disk sector as bad and retry

the write operation at another location on the disk. Make sure the hard disk is properly seated on the controller board. If the problem remains, contact your dealer or Digital.

Table 6.2 Page 3 of 19

kug-ch06 Page 9 Thursday, March 6, 1997 4:48 PM

Table 6.2 Control Panel messages (continued)

Control Panel Messages

Message

Duplex Unit Fail

Enter Password >> xxxx

Envelope Feeder

Env Feeder Empty

Env. Feeder Fail

Description/Corrective Action

The Duplex Module has failed. Duplex (two-sided) printing cannot continue. You can, however, still print simplex (single-sided) prints.

ACTION: Remove and reinstall the Duplex Module following the instructions in

Appendix C: Installing and Removing Printer Options. If it still fails, contact your dealer or Digital.

The bin unlock button has been pressed on the Mailbox/Collator and a password has been enabled.

ACTION: Enter the password for the bin or collator that you wish to open. This message can also occur while enabling a password for a bin or the collator. ACTION: Enter the password used last time that bin or collator had its password

enabled (or the factory default password the first time). Then you will be allowed to proceed with enabling the password.

Envelopes need to be loaded in the Envelope Feeder. ACTION: The message on the bottom line of the Control Panel display advises

what envelopes to load.

The Envelope Feeder is empty. ACTION: Load envelopes in the Envelope Feeder.

The Envelope Feeder has failed. Printing from the Envelope Feeder cannot continue.

ACTION: Remove and reinstall the Envelope Feeder following the instructions in

Appendix C: Installing and Removing Printer Options. If it still fails, you still have the option of feeding envelopes through the front tray. Contact your dealer or Digital.

EnvelFeeder JamRemove All Envel

Ethernet Fail

An envelope has jammed feeding from the Envelope Feeder. The message alternates with:

Open Front Cover Remove Jam Envel

ACTION: See “Envelope Feeder Jam” (page 6-29). The Ethernet card (DNIC-E’NET) has failed and cannot be used.

ACTION: Press Enter to allow the printer to continue as if the Ethernet

card were not installed. This error is not subject to Auto Continue (page D-3). Print a Configuration Sheet. If the sheet does not show Ethernet as present, contact your dealer or Digital.

Table 6.2 Page 4 of 19

Chapter 6: Troubleshooting ❖ 6-9

kug-ch06 Page 10 Thursday, March 6, 1997 4:48 PM

Control Panel Messages

Table 6.2 Control Panel messages (continued)

Message

Fan Failure Power Off NOW!

Feed A4

Feed A6

Feed Com-10

Feed C5

Feed C6

Feed DL

Feed Exec

Feed Folio

Description/Corrective Action

The printer’s fan has failed. ACTION: Power cycle the printer. If this message reappears, power off the

printer and contact your dealer or Digital.

ACTION: Feed A4 paper through the front tray, as indicated on the top line of

the display.

ACTION: Feed A6 paper (international postcard) through the front tray, as

indicated on the top line of the display.

ACTION: Feed Com-10 envelope through the front tray, as indicated on the top

line of the display.

ACTION: Feed C5 envelope through the front tray, as indicated on the top line

of the display.

ACTION: Feed C6 envelope through the front tray, as indicated on the top line

of the display.

ACTION: Feed DL envelope through the front tray, as indicated on the top line

of the display.

ACTION: Feed Executive paper through the front tray, as indicated on the top

line of the display.

ACTION: Feed Folio paper through the front tray, as indicated on the top line of

the display.

Feed ISO B5

Feed Legal

Feed Letter

Feed Monarch

Feed Statement

6-10 ❖ LN17 and LN17ps Printers User Guide

ACTION: Feed ISO B5 paper through the front tray, as indicated on the top line

of the display.

ACTION: Feed Legal paper through the front tray , as indicated on the top line of

the display.

ACTION: Feed Letter paper through the front tray, as indicated on the top line

of the display.

ACTION: Feed Monarch size envelopes through the front tray, as indicated on

the top line of the display.

ACTION: Feed Statement size paper through the front tray, as indicated on the

top line of the display .

Table 6.2 Page 5 of 19

kug-ch06 Page 11 Thursday, March 6, 1997 4:48 PM

Table 6.2 Control Panel messages (continued)

Control Panel Messages

Message

Flushing...

Formatting Disk Please Wait...

Front Tray

Front Tray Empty

Front Tray JamRemove All Paper

Fuser Failure Service Required

Description/Corrective Action

The PostScript print job was cancelled from the Reset Menu and is being parsed out and discarded.

ACTION: None. The hard disk is being partitioned and high level formatted.

ACTION: None. Your application specifies “Manual” (or “Front Tray”) as the paper source so you

need to load paper in the front tray. ACTION: The message on the bottom line of the Control Panel display advises

what paper size to load or feed.

The front tray is empty. ACTION: Reload the correct size of paper.

Paper has jammed feeding from the front tray. The message alternates with:

Open Front Cover Remove Jam Sheet

ACTION: Remove all paper from the front tray , open the front cover and pull out

the jammed paper. Then close the front cover and reload the front tray. See “Front Tray Jam” (page 6-27).

The fuser assembly has failed; printing cannot resume. ACTION: Cycle power on the printer. If you have just replaced the Fuser

Cartridge, reseat it. If the problem persists, contact your dealer or Digital.

Hex Dump

I/O Initializing Please Wait...

Install Print Cartridge

Hex dump mode is On. ACTION: None.

The Digital Network Interface Card is being initialized. ACTION: Wait until you see the following message before taking other actions:

Online ___ Ready

The EP (print) cartridge is missing or not installed correctly. ACTION: Reinstall the existing EP cartridge or install a new EP cartridge. If

problem continues, contact your dealer or Digital.

Table 6.2 Page 6 of 19

Chapter 6: Troubleshooting ❖ 6-11

kug-ch06 Page 12 Thursday, March 6, 1997 4:48 PM

Control Panel Messages

Table 6.2 Control Panel messages (continued)

Message

Invalid Password

IOT NVM Fail Service Required

Laser Failure Service Required

Last Page

Load A4 Load A6

Load C5

Load C6

Description/Corrective Action

An invalid password has been entered for the mailbox password. ACTION: Re-enter the password when prompted.

Nonvolatile Memory (NVM) has failed on the print engine (also called the IOT—Image Output Terminal). Printing cannot resume.

ACTION: Contact your dealer or Digital. The laser assembly has failed; printing cannot continue.

ACTION: Contact your dealer or Digital. The last page of the document has not finished printing.

ACTION: None. The last page will print when the printer receives more data, or

when the port times out. ACTION: Load A4 paper into the tray(s) indicated on the top line of the display. ACTION: Load A6 paper (international postcard) into the front tray as indicated

on the top line of the display. ACTION: Load C5 envelope(s) into the tray(s) indicated on the top line of the

display. ACTION: Load C6 envelope(s) into the tray(s) indicated on the top line of the

display.

Load Com-10

Load DL

Load Exec

Load Folio

Load ISO B5

Load Legal

6-12 ❖ LN17 and LN17ps Printers User Guide

ACTION: Load Com-10 envelopes into the tray(s) indicated on the top line of

the display. ACTION: Load DL envelopes into the tray(s) indicated on the top line of the

display. ACTION: Load Executive paper into the tray(s) indicated on the top line of the

display. ACTION: Load Folio paper into the tray(s) indicated on the top line of the

display. ACTION: Load ISO B5 paper into the front tray as indicated on the top line of

the display. ACTION: Load Legal paper into the tray(s) indicated on the top line of the

display.

Table 6.2 Page 7 of 19

HP LN17 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Paper Handling Chapter2

Troubleshooting Chapter6