HP LaserJet M227fdw User Manual [en, de, fr, es, ru]

Warranty and Legal Guide

LaserJet Pro MFP M227-M229
LaserJet Ultra MFP M230-M231

www.hp.com/support/ljmfpM227

M227-M231

HP LaserJet Pro MFP M227-M229, HP
LaserJet Ultra MFP M230-M231 Warranty and
Legal Guide

Warranty and Legal Guide

Copyright and License

Trademark Credits

© Copyright 2016 HP Development Company,
L.P.

Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.

The information contained herein is subject to
change without notice.

The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.

Edition 4, 9/2016

ENERGY STAR® and the ENERGY STAR® mark are
registered U.S. marks.

Table of contents

1 Service and support .................................................................................................................................................................................. 1

HP limited warranty statement .............................................................................................................................................. 2

UK, Ireland, and Malta ......................................................................................................................................... 3

Austria, Belgium, Germany, and Luxemburg ................................................................................................... 3

Belgium, France, and Luxemburg ...................................................................................................................... 4

Italy ......................................................................................................................................................................... 5

Spain ...................................................................................................................................................................... 5

Denmark ................................................................................................................................................................ 6

Norway .................................................................................................................................................................. 6

Sweden .................................................................................................................................................................. 6

Portugal ................................................................................................................................................................. 6

Greece and Cyprus ............................................................................................................................................... 7

Hungary ................................................................................................................................................................. 7

Czech Republic ..................................................................................................................................................... 7

Slovakia ................................................................................................................................................................. 8

Poland .................................................................................................................................................................... 8

Bulgaria .................................................................................................................................................................. 8

Romania ................................................................................................................................................................ 9

Belgium and the Netherlands ............................................................................................................................ 9

Finland ................................................................................................................................................................... 9

Slovenia ............................................................................................................................................................... 10

Croatia ................................................................................................................................................................. 10

Latvia ................................................................................................................................................................... 10

Lithuania ............................................................................................................................................................. 10

Estonia ................................................................................................................................................................. 11

Russia .................................................................................................................................................................. 11

HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement ...................................... 12

HP policy on non-HP supplies .............................................................................................................................................. 13

HP anticounterfeit Web site .................................................................................................................................................. 14

Data stored on the toner cartridge ...................................................................................................................................... 15

End User License Agreement ............................................................................................................................................... 16

Customer self-repair warranty service ............................................................................................................................... 20

ENWW iii

Customer support .................................................................................................................................................................. 21

2 Environmental product stewardship program ................................................................................................................................... 23

Protecting the environment ................................................................................................................................................. 24

Ozone production ................................................................................................................................................................... 24

Power consumption ............................................................................................................................................................... 24

Toner consumption ................................................................................................................................................................ 24

Paper use ................................................................................................................................................................................. 25

Plastics ..................................................................................................................................................................................... 25

HP LaserJet print supplies .................................................................................................................................................... 25

Paper ........................................................................................................................................................................................ 25

Material restrictions ............................................................................................................................................................... 25

Disposal of waste equipment by users (EU and India) ..................................................................................................... 27

Electronic hardware recycling .............................................................................................................................................. 27

Brazil hardware recycling information ................................................................................................................................ 27

Chemical substances ............................................................................................................................................................. 27

Product Power Data per European Union Commission Regulation 1275/2008 ......................................................... 27

Restriction on Hazardous Substances statement (India) ................................................................................................ 28

Restriction on Hazardous Substances statement (Turkey) ............................................................................................. 28

Restriction on Hazardous Substances statement (Ukraine) ........................................................................................... 28

Substances Table (China) ...................................................................................................................................................... 28

SEPA Ecolabel User Information (China) ............................................................................................................................. 29

The regulation of the implementation on China energy label for printer, fax, and copier ......................................... 29

Material Safety Data Sheet (MSDS) ..................................................................................................................................... 29

EPEAT ....................................................................................................................................................................................... 29

Substances Table (Taiwan) .................................................................................................................................................... 30

For more information ............................................................................................................................................................ 31

3 Regulatory information ......................................................................................................................................................................... 33

Declaration of conformity ..................................................................................................................................................... 34

Declaration of conformity ..................................................................................................................................................... 36

Declaration of conformity ..................................................................................................................................................... 38

Safety statements ................................................................................................................................................................. 40

FCC regulations .................................................................................................................................................. 40

Canada - Industry Canada ICES-003 Compliance Statement ..................................................................... 40

VCCI statement (Japan) ..................................................................................................................................... 40

EMC statement (Korea) ..................................................................................................................................... 40

Power cord instructions .................................................................................................................................... 40

Power cord statement (Japan) ........................................................................................................................ 41

Laser safety ........................................................................................................................................................ 41

Laser statement for Finland ............................................................................................................................ 41

iv ENWW

GS statement (Germany) .................................................................................................................................. 43

Eurasian Conformity (Belarus, Kazakhstan, Russia) .................................................................................... 43

Additional statements for telecom (fax) products ............................................................................................................ 44

EU Statement for Telecom Operation ............................................................................................................ 44

New Zealand Telecom Statements ................................................................................................................. 44

Additional FCC statement for telecom products (US) .................................................................................. 44

Telephone Consumer Protection Act (US) ...................................................................................................... 45

Industry Canada CS-03 requirements ............................................................................................................ 45

Vietnam Telecom wired/wireless marking for ICTQC Type approved products ....................................... 46

Additional statements for wireless products ..................................................................................................................... 47

FCC compliance statement—United States .................................................................................................. 47

Australia statement ........................................................................................................................................... 47

Brazil ANATEL statement ................................................................................................................................. 47

Canadian statements ........................................................................................................................................ 47

Exposure to Radio Frequency Radiation (Canada) ....................................................................................... 47

Products with 5 GHz Operation Industry of Canada .................................................................................... 48

European Union regulatory notice .................................................................................................................. 48

Notice for use in Japan ...................................................................................................................................... 48

Notice for use in Russia .................................................................................................................................... 48

Mexico statement .............................................................................................................................................. 48

Taiwan statement .............................................................................................................................................. 49

Korean statement .............................................................................................................................................. 49

Vietnam Telecom wired/wireless marking for ICTQC Type approved products ....................................... 49

Index ............................................................................................................................................................................................................. 51

ENWW v

vi ENWW

1 Service and support

●

HP limited warranty statement

●

HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement

●

HP policy on non-HP supplies

●

HP anticounterfeit Web site

●

Data stored on the toner cartridge

●

End User License Agreement

●

Customer self-repair warranty service

●

Customer support

ENWW 1

HP limited warranty statement

HP PRODUCT DURATION OF LIMITED WARRANTY

HP LaserJet Pro MFP M227sdn, M227fdw, M227d, M227fdn, HP
LaserJet Ultra MFP M230sdn, M230fdw

HP warrants to you, the end-user customer, that HP hardware and accessories will be free from defects in
materials and workmanship after the date of purchase, for the period specied above. If HP receives notice of
such defects during the warranty period, HP will, at its option, either repair or replace products which prove to be
defective. Replacement products may be either new or equivalent in performance to new.

HP warrants to you that HP software will not fail to execute its programming instructions after the date of
purchase, for the period specied above, due to defects in material and workmanship when properly installed
and used. If HP receives notice of such defects during the warranty period, HP will replace software which does
not execute its programming instructions due to such defects.

HP does not warrant that the operation of HP products will be uninterrupted or error free. If HP is unable, within a
reasonable time, to repair or replace any product to a condition as warranted, you will be entitled to a refund of
the purchase price upon prompt return of the product.

HP products may contain remanufactured parts equivalent to new in performance or may have been subject to
incidental use.

Warranty does not apply to defects resulting from (a) improper or inadequate maintenance or calibration, (b)
software, interfacing, parts or supplies not supplied by HP, (c) unauthorized modication or misuse, (d) operation
outside of the published environmental specications for the product, or (e) improper site preparation or
maintenance.

One-year bench repair

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE AND NO OTHER WARRANTY
OR CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE. Some countries/regions, states or provinces do not allow limitations on the duration of
an implied warranty, so the above limitation or exclusion might not apply to you. This warranty gives you specic
legal rights and you might also have other rights that vary from country/region to country/region, state to state,
or province to province.

HP's limited warranty is valid in any country/region or locality where HP has a support presence for this product
and where HP has marketed this product. The level of warranty service you receive may vary according to local
standards. HP will not alter form, t or function of the product to make it operate in a country/region for which it
was never intended to function for legal or regulatory reasons.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY STATEMENT ARE YOUR SOLE AND
EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR
LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR
OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some countries/regions, states or
provinces do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
or exclusion may not apply to you.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THIS PRODUCT TO YOU.

2 Chapter 1 Service and support ENWW

UK, Ireland, and Malta

The HP Limited Warranty is a commercial guarantee voluntarily provided by HP. The name and address of the HP
entity responsible for the performance of the HP Limited Warranty in your country/region is as follows:

UK: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN

Ireland: Hewlett-Packard Ireland Limited, Liey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare

Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin,
Switzerland

United Kingdom: The HP Limited Warranty benets apply in addition to any legal rights to a guarantee from seller
of nonconformity of goods with the contract of sale. These rights expire six years from delivery of goods for
products purchased in England or Wales and ve years from delivery of goods for products purchased in
Scotland. However various factors may impact your eligibility to receive these rights. For further information,
please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the
European Consumer Centers website (http://ec.europa.eu/consumers/solving_consumer_disputes/non-

judicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the

HP Limited Warranty or against the seller under the legal guarantee.

Ireland: The HP Limited Warranty benets apply in addition to any statutory rights from seller in relation to
nonconformity of goods with the contract of sale. However various factors may impact your eligibility to receive
these rights. Consumer statutory rights are not limited or aected in any manner by HP Care Pack. For further
information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may
visit the European Consumer Centers website (http://ec.europa.eu/consumers/solving_consumer_disputes/non-

judicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the

HP Limited Warranty or against the seller under the legal guarantee.

Malta: The HP Limited Warranty benets apply in addition to any legal rights to a two-year guarantee from seller
of nonconformity of goods with the contract of sale; however various factors may impact your eligibility to
receive these rights. Consumer statutory rights are not limited or aected in any manner by the HP Limited
Warranty. For further information, please consult the following link: Consumer Legal Guarantee
(www.hp.com/go/eu-legal) or you may visit the European Consumer Centers website (http://ec.europa.eu/

consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Consumers have the right

to choose whether to claim service under the HP Limited Warranty or against the seller under two-year legal
guarantee.

Austria, Belgium, Germany, and Luxemburg

Die beschränkte HP Herstellergarantie ist eine von HP auf freiwilliger Basis angebotene kommerzielle Garantie.
Der Name und die Adresse der HP Gesellschaft, die in Ihrem Land für die Gewährung der beschränkten
HP Herstellergarantie verantwortlich ist, sind wie folgt:

Deutschland: HP Deutschland GmbH, Schickardstr. 32, D-71034 Böblingen

Österreich: HP Austria GmbH., Technologiestrasse 5, A-1120 Wien

Luxemburg: Hewlett-Packard Luxembourg S.C.A., 75, Parc d'Activités Capellen, Rue Pafebruc, L-8308 Capellen

Belgien: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem

Die Rechte aus der beschränkten HP Herstellergarantie gelten zusätzlich zu den gesetzlichen Ansprüchen wegen
Sachmängeln auf eine zweijährige Gewährleistung ab dem Lieferdatum. Ob Sie Anspruch auf diese Rechte
haben, hängt von zahlreichen Faktoren ab. Die Rechte des Kunden sind in keiner Weise durch die beschränkte
HP Herstellergarantie eingeschränkt bzw. betroen. Weitere Hinweise nden Sie auf der folgenden Website:
Gewährleistungsansprüche für Verbraucher (www.hp.com/go/eu-legal) oder Sie können die Website des

ENWW HP limited warranty statement 3

Europäischen Verbraucherzentrums (http://ec.europa.eu/consumers/solving_consumer_disputes/non-

judicial_redress/ecc-net/index_en.htm) besuchen. Verbraucher haben das Recht zu wählen, ob sie eine Leistung

von HP gemäß der beschränkten HP Herstellergarantie in Anspruch nehmen oder ob sie sich gemäß der
gesetzlichen zweijährigen Haftung für Sachmängel (Gewährleistung) sich an den jeweiligen Verkäufer wenden.

Belgium, France, and Luxemburg

La garantie limitée HP est une garantie commerciale fournie volontairement par HP. Voici les coordonnées de
l'entité HP responsable de l'exécution de la garantie limitée HP dans votre pays:

France: HP France SAS, société par actions simpliée identiée sous le numéro 448 694 133 RCS Evry, 1 Avenue
du Canada, 91947, Les Ulis

G.D. Luxembourg: Hewlett-Packard Luxembourg S.C.A., 75, Parc d'Activités Capellen, Rue Pafebruc, L-8308
Capellen

Belgique: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem

France: Les avantages de la garantie limitée HP s'appliquent en complément des droits dont vous disposez au
titre des garanties légales applicables dont le bénéce est soumis à des conditions spéciques. Vos droits en tant
que consommateur au titre de la garantie légale de conformité mentionnée aux articles L. 211-4 à L. 211-13 du
Code de la Consommation et de celle relatives aux défauts de la chose vendue, dans les conditions prévues aux
articles 1641 à 1648 et 2232 du Code de Commerce ne sont en aucune façon limités ou aectés par la garantie
limitée HP. Pour de plus amples informations, veuillez consulter le lien suivant : Garanties légales accordées au
consommateur (www.hp.com/go/eu-legal). Vous pouvez également consulter le site Web des Centres européens
des consommateurs (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/

index_en.htm). Les consommateurs ont le droit de choisir d’exercer leurs droits au titre de la garantie limitée HP,

ou auprès du vendeur au titre des garanties légales applicables mentionnées ci-dessus.

POUR RAPPEL:

Garantie Légale de Conformité:

« Le vendeur est tenu de livrer un bien conforme au contrat et répond des défauts de conformité existant lors de la
délivrance.

Il répond également des défauts de conformité résultant de l'emballage, des instructions de montage ou de
l'installation lorsque celle-ci a été mise à sa charge par le contrat ou a été réalisée sous sa responsabilité ».

Article L211-5 du Code de la Consommation:

« Pour être conforme au contrat, le bien doit:

1° Etre propre à l'usage habituellement attendu d'un bien semblable et, le cas échéant:

- correspondre à la description donnée par le vendeur et posséder les qualités que celui-ci a présentées à l'acheteur
sous forme d'échantillon ou de modèle;

- présenter les qualités qu'un acheteur peut légitimement attendre eu égard aux déclarations publiques faites par
le vendeur, par le producteur ou par son représentant, notamment dans la publicité ou l'étiquetage;

2° Ou présenter les caractéristiques dénies d'un commun accord par les parties ou être propre à tout usage
spécial recherché par l'acheteur, porté à la connaissance du vendeur et que ce dernier a accepté ».

Article L211-12 du Code de la Consommation:

« L'action résultant du défaut de conformité se prescrit par deux ans à compter de la délivrance du bien ».

Garantie des vices cachés

4 Chapter 1 Service and support ENWW

Italy

Article 1641 du Code Civil : « Le vendeur est tenu de la garantie à raison des défauts cachés de la chose vendue qui

la rendent impropre à l'usage auquel on la destine, ou qui diminuent tellement cet usage que l'acheteur ne l'aurait
pas acquise, ou n'en aurait donné qu'un moindre prix, s'il les avait connus. »

Article 1648 alinéa 1 du Code Civil:

« L'action résultant des vices rédhibitoires doit être intentée par l'acquéreur dans un délai de deux ans à compter de
la découverte du vice. »

G.D. Luxembourg et Belgique: Les avantages de la garantie limitée HP s'appliquent en complément des droits
dont vous disposez au titre de la garantie de non-conformité des biens avec le contrat de vente. Cependant, de
nombreux facteurs peuvent avoir un impact sur le
au titre de ces garanties ne sont en aucune façon limités ou aectés par la garantie limitée HP. Pour de plus
amples informations, veuillez consulter le lien suivant : Garanties légales accordées au consommateur
(www.hp.com/go/eu-legal) ou vous pouvez également consulter le site Web des Centres européens des
consommateurs (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/

index_en.htm). Les consommateurs ont le droit de choisir de réclamer un service sous la garantie limitée HP ou

auprès du vendeur au cours d'une garantie légale de deux ans.

La Garanzia limitata HP è una garanzia commerciale fornita volontariamente da HP. Di seguito sono indicati
nome e indirizzo della società HP responsabile della fornitura dei servizi coperti dalla Garanzia limitata HP nel
vostro Paese:

Italia: HP Italy S.r.l., Via G. Di Vittorio 9, 20063 Cernusco S/Naviglio

bénéce de ces droits. Vos droits en tant que consommateur

Spain

I vantaggi della Garanzia limitata HP vengono concessi ai consumatori in aggiunta ai diritti derivanti dalla
garanzia di due anni fornita dal venditore in caso di non conformità dei beni rispetto al contratto di vendita.
Tuttavia, diversi fattori possono avere un impatto sulla possibilita’ di beneciare di tali diritti. I diritti spettanti ai
consumatori in forza della garanzia legale non sono in alcun modo limitati, né modicati dalla Garanzia limitata
HP. Per ulteriori informazioni, si prega di consultare il seguente link: Garanzia legale per i clienti
(www.hp.com/go/eu-legal), oppure visitare il sito Web dei Centri europei per i consumatori (http://ec.europa.eu/

consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). I consumatori hanno il

diritto di scegliere se richiedere un servizio usufruendo della Garanzia limitata HP oppure rivolgendosi al
venditore per far valere la garanzia legale di due anni.

Su Garantía limitada de HP es una garantía comercial voluntariamente proporcionada por HP. El nombre y
dirección de las entidades HP que proporcionan la Garantía limitada de HP (garantía comercial adicional del
fabricante) en su país es:

España: Hewlett-Packard Española S.L. Calle Vicente Aleixandre, 1 Parque Empresarial Madrid - Las Rozas,
E-28232 Madrid

Los benecios de la Garantía limitada de HP son adicionales a la garantía legal de 2 años a la que los
consumidores tienen derecho a recibir del vendedor en virtud del contrato de compraventa; sin embargo, varios
factores pueden afectar su derecho a recibir los benecios bajo dicha garantía legal. A este respecto, la Garantía
limitada de HP no limita o afecta en modo alguno los derechos legales del consumidor (www.hp.com/go/eu-

legal). Para más información, consulte el siguiente enlace: Garantía legal del consumidor o puede visitar el sitio

web de los Centros europeos de los consumidores (http://ec.europa.eu/consumers/solving_consumer_disputes/

non-judicial_redress/ecc-net/index_en.htm). Los clientes tienen derecho a elegir si reclaman un servicio

acogiéndose a la Garantía limitada de HP o al vendedor de conformidad con la garantía legal de dos años.

ENWW HP limited warranty statement 5

Denmark

Norway

Den begrænsede HP-garanti er en garanti, der ydes frivilligt af HP. Navn og adresse på det HP-selskab, der er
ansvarligt for HP's begrænsede garanti i dit land, er som følger:

Danmark: HP Inc Danmark ApS, Engholm Parkvej 8, 3450, Allerød

Den begrænsede HP-garanti gælder i tillæg til eventuelle juridiske rettigheder, for en toårig garanti fra sælgeren
af varer, der ikke er i overensstemmelse med salgsaftalen, men forskellige faktorer kan dog påvirke din ret til at
opnå disse rettigheder. Forbrugerens lovbestemte rettigheder begrænses eller påvirkes ikke på nogen måde af
den begrænsede HP-garanti. Se nedenstående link for at få yderligere oplysninger: Forbrugerens juridiske
garanti (
(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm).
Forbrugere har ret til at vælge, om de vil gøre krav på service i henhold til HP's begrænsede garanti eller hos
sælger i henhold til en toårig juridisk garanti.

HPs garanti er en begrenset og kommersiell garanti som HP selv har valgt å tilby. Følgende lokale selskap
innestår for garantien:

Norge: HP Norge AS, Rolfbuktveien 4b, 1364 Fornebu

HPs garanti kommer i tillegg til det mangelsansvar HP har i henhold til norsk forbrukerkjøpslovgivning, hvor
reklamasjonsperioden kan være to eller fem år, avhengig av hvor lenge salgsgjenstanden var ment å vare. Ulike
faktorer kan imidlertid ha betydning for om du kvaliserer til å kreve avhjelp iht slikt mangelsansvar.
Forbrukerens lovmessige rettigheter begrenses ikke av HPs garanti. Hvis du vil ha mer informasjon, kan du klikke
på følgende kobling: Juridisk garanti for forbruker (www.hp.com/go/eu-legal) eller du kan besøke nettstedet til
de europeiske forbrukersentrene (http://ec.europa.eu/consumers/solving_consumer_disputes/non-

judicial_redress/ecc-net/index_en.htm). Forbrukere har retten til å velge å kreve service under HPs garanti eller

iht selgerens lovpålagte mangelsansvar.

www.hp.com/go/eu-legal) eller du kan besøge De Europæiske Forbrugercentres websted

Sweden

Portugal

HP:s begränsade garanti är en kommersiell garanti som tillhandahålls frivilligt av HP. Namn och adress till det
HP-företag som ansvarar för HP:s begränsade garanti i ditt land är som följer:

Sverige: HP PPS Sverige AB, SE-169 73 Stockholm

Fördelarna som ingår i HP:s begränsade garanti gäller utöver de lagstadgade rättigheterna till tre års garanti från
säljaren angående varans bristande överensstämmelse gentemot köpeavtalet, men olika faktorer kan påverka
din rätt att utnyttja dessa rättigheter. Konsumentens lagstadgade rättigheter varken begränsas eller påverkas
på något sätt av HP:s begränsade garanti. Mer information får du om du följer denna länk: Lagstadgad garanti
för konsumenter (www.hp.com/go/eu-legal) eller så kan du gå till European Consumer Centers webbplats
(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm).
Konsumenter har rätt att välja om de vill ställa krav enligt HP:s begränsade garanti eller på säljaren enligt den
lagstadgade treåriga garantin.

A Garantia Limitada HP é uma garantia comercial fornecida voluntariamente pela HP. O nome e a morada da
entidade HP responsável pela prestação da Garantia Limitada HP no seu país são os seguintes:

Portugal: HPCP – Computing and Printing Portugal, Unipessoal, Lda., Edicio D. Sancho I, Quinta da Fonte, Porto
Salvo, Lisboa, Oeiras, 2740 244

6 Chapter 1 Service and support ENWW

As vantagens da Garantia Limitada HP aplicam-se cumulativamente com quaisquer direitos decorrentes da
legislação aplicável à garantia de dois anos do vendedor, relativa a defeitos do produto e constante do contrato
de venda. Existem, contudo, vários fatores que poderão afetar a sua elegibilidade para beneciar de tais direitos.
Os direitos legalmente atribuídos aos consumidores não são limitados ou afetados de forma alguma pela
Garantia Limitada HP. Para mais informações, consulte a ligação seguinte: Garantia legal do consumidor
(www.hp.com/go/eu-legal) ou visite o Web site da Rede dos Centros Europeus do Consumidor
(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Os
consumidores têm o direito de escolher se pretendem reclamar assistência ao abrigo da Garantia Limitada HP ou
contra o vendedor ao abrigo de uma garantia jurídica de dois anos.

Greece and Cyprus

Η Περιορισμένη εγγύηση HP είναι μια εμπορική εγγύηση η οποία παρέχεται εθελοντικά από την HP. Η
επωνυμία και η διεύθυνση του νομικού προσώπου ΗΡ που παρέχει την Περιορισμένη εγγύηση ΗΡ στη χώρα
σας είναι η εξής:

Ελλάδα /Κύπρoς: HP Printing and Personal Systems Hellas EPE, Tzavella 1-3, 15232 Chalandri, Attiki

Ελλάδα /Κύπρoς: HP Συστήματα Εκτύπωσης και Προσωπικών Υπολογιστών Ελλάς Εταιρεία Περιορισμένης
Ευθύνης, Tzavella 1-3, 15232 Chalandri, Attiki

Τα προνόμια της Περιορισμένης εγγύησης HP ισχύουν επιπλέον των νόμιμων δικαιωμάτων για διετή εγγύηση
έναντι του Πωλητή για τη μη συμμόρφωση των προϊόντων με τις συνομολογημένες συμβατικά ιδιότητες,
ωστόσο η άσκηση των δικαιωμάτων σας αυτών μπορεί να εξαρτάται από διάφορους παράγοντες. Τα νόμιμα
δικαιώματα των καταναλωτών δεν περιορίζονται ούτε επηρεάζονται καθ’ οιονδήποτε τρόπο από την
Περιορισμένη εγγύηση HP. Για περισσότερες πληροφορίες, συμβουλευτείτε την ακόλουθη τοποθεσία web:
Νόμιμη εγγύηση καταναλωτή (www.hp.com/go/eu-legal) ή μπορείτε να επισκεφτείτε την τοποθεσία web των
Ευρωπαϊκών Κέντρων Καταναλωτή (http://ec.europa.eu/consumers/solving_consumer_disputes/non-

judicial_redress/ecc-net/index_en.htm). Οι καταναλωτές έχουν το δικαίωμα να επιλέξουν αν θα αξιώσουν την

υπηρεσία στα πλαίσια της Περιορισμένης εγγύησης ΗΡ ή από τον πωλητή στα πλαίσια της νόμιμης εγγύησης
δύο ετών.

Hungary

A HP korlátozott jótállás egy olyan kereskedelmi jótállás, amelyet a HP a saját elhatározásából biztosít. Az egyes
országokban a HP mint gyártó által vállalt korlátozott jótállást biztosító HP vállalatok neve és címe:

Magyarország: HP Inc Magyarország Kft., H-1117 Budapest, Alíz utca 1.

A HP korlátozott jótállásban biztosított jogok azokon a jogokon felül illetik meg Önt, amelyek a termékeknek az
adásvételi szerződés szerinti minőségére vonatkozó kétéves, jogszabályban foglalt eladói szavatosságból,
továbbá ha az Ön által vásárolt termékre alkalmazandó, a jogszabályban foglalt kötelező eladói jótállásból
erednek, azonban számos körülmény hatással lehet arra, hogy ezek a jogok Önt megilletik-e. További
információért kérjük, keresse fel a következő webhelyet: Jogi Tájékoztató Fogyasztóknak (www.hp.com/go/eu-

legal) vagy látogassa meg az Európai Fogyasztói Központok webhelyét (http://ec.europa.eu/consumers/
solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). A fogyasztóknak jogában áll, hogy

megválasszák, hogy a jótállással kapcsolatos igényüket a HP korlátozott jótállás alapján vagy a kétéves,
jogszabályban foglalt eladói szavatosság, illetve, ha alkalmazandó, a jogszabályban foglalt kötelező eladói
jótállás alapján érvényesítik.

Czech Republic

Omezená záruka HP je obchodní zárukou dobrovolně poskytovanou společností HP. Názvy a adresy společností
skupiny HP, které odpovídají za plnění omezené záruky HP ve vaší zemi, jsou následující:

Česká republika: HP Inc Czech Republic s. r. o., Za Brumlovkou 5/1559, 140 00 Praha 4

ENWW HP limited warranty statement 7

Slovakia

Výhody, poskytované omezenou zárukou HP, se uplatňuji jako doplňek k jakýmkoli právním nárokům na
dvouletou záruku poskytnutou prodejcem v případě nesouladu zboží s kupní smlouvou. Váš nárok na uznání
těchto práv však může záviset na mnohých faktorech. Omezená záruka HP žádným způsobem neomezuje ani
neovlivňuje zákonná práva zákazníka. Další informace získáte kliknutím na následující odkaz: Zákonná záruka
spotřebitele (www.hp.com/go/eu-legal) případně můžete navštívit webové stránky Evropského spotřebitelského
centra (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm).
Spotřebitelé mají právo se rozhodnout, zda chtějí službu reklamovat v rámci omezené záruky HP nebo v rámci
zákonem stanovené dvouleté záruky u prodejce.

Obmedzená záruka HP je obchodná záruka, ktorú spoločnosť HP poskytuje dobrovoľne. Meno a adresa subjektu
HP, ktorý zabezpečuje plnenie vyplývajúce z Obmedzenej záruky HP vo vašej krajine:

Slovenská republika: HP Inc Slovakia, s.r.o., Galvaniho 7, 821 04 Bratislava

Výhody Obmedzenej záruky HP sa uplatnia vedľa prípadných zákazníkových zákonných nárokov voči
predávajúcemu z vád, ktoré spočívajú v nesúlade vlastností tovaru s jeho popisom podľa predmetnej zmluvy.
Možnosť uplatnenia takých prípadných nárokov však môže závisieť od rôznych faktorov. Služby Obmedzenej
záruky HP žiadnym spôsobom neobmedzujú ani neovplyvňujú zákonné práva zákazníka, ktorý je spotrebiteľom.
Ďalšie informácie nájdete na nasledujúcom prepojení: Zákonná záruka spotrebiteľa (www.hp.com/go/eu-legal),
prípadne môžete navštíviť webovú lokalitu európskych zákazníckych stredísk (http://ec.europa.eu/consumers/

solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Spotrebitelia majú právo zvoliť si, či

chcú uplatniť servis v rámci Obmedzenej záruky HP alebo počas zákonnej dvojročnej záručnej lehoty u predajcu.

Poland

Bulgaria

Ograniczona gwarancja HP to komercyjna gwarancja udzielona dobrowolnie przez HP. Nazwa i adres podmiotu
HP odpowiedzialnego za realizację Ograniczonej gwarancji HP w Polsce:

Polska: HP Inc Polska sp. z o.o., Szturmowa 2a, 02-678 Warszawa, wpisana do rejestru przedsiębiorców
prowadzonego przez Sąd Rejonowy dla m.st. Warszawy w Warszawie, XIII Wydział Gospodarczy Krajowego
Rejestru Sądowego, pod numerem KRS 0000546115, NIP 5213690563, REGON 360916326, GIOŚ
E0020757WZBW, kapitał zakładowy 480.000 PLN.

Świadczenia wynikające z Ograniczonej gwarancji HP stanowią dodatek do praw przysługujących nabywcy w
związku z dwuletnią odpowiedzialnością sprzedawcy z tytułu niezgodności towaru z umową (rękojmia).
Niemniej, na możliwość korzystania z tych praw mają wpływ różne czynniki. Ograniczona gwarancja HP w żaden
sposób nie ogranicza praw konsumenta ani na nie nie wpływa. Więcej informacji można znaleźć pod
następującym łączem: Gwarancja prawna konsumenta (www.hp.com/go/eu-legal), można także odwiedzić
stronę internetową Europejskiego Centrum Konsumenckiego (http://ec.europa.eu/consumers/

solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Konsumenci mają prawo wyboru co do

możliwosci skorzystania albo z usług gwarancyjnych przysługujących w ramach Ograniczonej gwarancji HP albo
z uprawnień wynikających z dwuletniej rękojmi w stosunku do sprzedawcy.

Ограничената гаранция на HP представлява търговска гаранция, доброволно предоставяна от HP. Името и
адресът на дружеството на HP за вашата страна, отговорно за предоставянето на гаранционната
поддръжка в рамките на Ограничената гаранция на HP, са както следва:

HP Inc Bulgaria EOOD (Ейч Пи Инк България ЕООД), гр. София 1766, район р-н Младост, бул. Околовръстен
Път No 258, Бизнес Център Камбаните

Предимствата на Ограничената гаранция на HP се прилагат в допълнение към всички законови права за
двугодишна гаранция от продавача при несъответствие на стоката с договора за продажба. Въпреки това,

8 Chapter 1 Service and support ENWW

Romania

различни фактори могат да окажат влияние върху условията за получаване на тези права. Законовите
права на потребителите не са ограничени или засегнати по никакъв начин от Ограничената гаранция на
HP. За допълнителна информация, моля вижте Правната гаранция на потребителя (www.hp.com/go/eu-

legal) или посетете уебсайта на Европейския потребителски център (http://ec.europa.eu/consumers/
solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Потребителите имат правото да

избират дали да претендират за извършване на услуга в рамките на Ограничената гаранция на HP или да
потърсят такава от търговеца в рамките на двугодишната правна гаранция.

Garanția limitată HP este o garanție comercială furnizată în mod voluntar de către HP. Numele și adresa entității
HP răspunzătoare de punerea în aplicare a Garanției limitate HP în țara dumneavoastră sunt următoarele:

Romănia: HP Inc Romania SRL, 5 Fabrica de Glucoza Str., Building F, Ground Floor and Floor 8, 2nd District,
Bucureşti

Beneciile Garanției limitate HP se aplică suplimentar faţă de orice drepturi privind garanţia de doi ani oferită de
vânzător pentru neconformitatea bunurilor cu contractul de vânzare; cu toate acestea, diverşi factori pot avea
impact asupra eligibilităţii dvs. de a benecia de aceste drepturi. Drepturile legale ale consumatorului nu sunt
limitate sau afectate în vreun fel de Garanția limitată HP. Pentru informaţii suplimentare consultaţi următorul
link: garanția acordată consumatorului prin lege (www.hp.com/go/eu-legal) sau puteți accesa site-ul Centrul
European al Consumatorilor (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/

ecc-net/index_en.htm). Consumatorii au dreptul să aleagă dacă să pretindă despăgubiri în cadrul Garanței

limitate HP sau de la vânzător, în cadrul garanției legale de doi ani.

Belgium and the Netherlands

De Beperkte Garantie van HP is een commerciële garantie vrijwillig verstrekt door HP. De naam en het adres van
de HP-entiteit die verantwoordelijk is voor het uitvoeren van de Beperkte Garantie van HP in uw land is als volgt:

Nederland: HP Nederland B.V., Startbaan 16, 1187 XR Amstelveen

België: HP Belgium BVBA, Hermeslaan 1A, B-1831 Diegem

De voordelen van de Beperkte Garantie van HP vormen een aanvulling op de wettelijke garantie voor
consumenten gedurende twee jaren na de levering te verlenen door de verkoper bij een gebrek aan conformiteit
van de goederen met de relevante verkoopsovereenkomst. Niettemin kunnen diverse factoren een impact
hebben op uw eventuele aanspraak op deze wettelijke rechten. De wettelijke rechten van de consument worden
op geen enkele wijze beperkt of beïnvloed door de Beperkte Garantie van HP. Raadpleeg voor meer informatie
de volgende webpagina: Wettelijke garantie van de consument (www.hp.com/go/eu-legal) of u kan de website
van het Europees Consumenten Centrum bezoeken (http://ec.europa.eu/consumers/

solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Consumenten hebben het recht om te

kiezen tussen enerzijds de Beperkte Garantie van HP of anderzijds het aanspreken van de verkoper in toepassing
van de wettelijke garantie.

Finland

HP:n rajoitettu takuu on HP:n vapaaehtoisesti antama kaupallinen takuu. HP:n myöntämästä takuusta
maassanne vastaavan HP:n edustajan yhteystiedot ovat:

Suomi: HP Finland Oy, Piispankalliontie, FIN - 02200 Espoo

HP:n takuun edut ovat voimassa mahdollisten kuluttajansuojalakiin perustuvien oikeuksien lisäksi sen varalta,
että tuote ei vastaa myyntisopimusta. Saat lisätietoja seuraavasta linkistä: Kuluttajansuoja (www.hp.com/go/eu-

legal) tai voit käydä Euroopan kuluttajakeskuksen sivustolla (http://ec.europa.eu/consumers/

ENWW HP limited warranty statement 9

Slovenia

Croatia

solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Kuluttajilla on oikeus vaatia virheen

korjausta HP:n takuun ja kuluttajansuojan perusteella HP:lta tai myyjältä.

Omejena garancija HP je prostovoljna trgovska garancija, ki jo zagotavlja podjetje HP. Ime in naslov poslovne
enote HP, ki je odgovorna za omejeno garancijo HP v vaši državi, sta naslednja:

Slovenija: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin,
Switzerland

Ugodnosti omejene garancije HP veljajo poleg zakonskih pravic, ki ob sklenitvi kupoprodajne pogodbe izhajajo iz
dveletne garancije prodajalca v primeru neskladnosti blaga, vendar lahko na izpolnjevanje pogojev za uveljavitev
pravic vplivajo različni dejavniki. Omejena garancija HP nikakor ne omejuje strankinih z zakonom predpisanih
pravic in ne vpliva nanje. Za dodatne informacije glejte naslednjo povezavo: Strankino pravno jamstvo
(www.hp.com/go/eu-legal); ali pa obiščite spletno mesto evropskih središč za potrošnike (http://ec.europa.eu/

consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Potrošniki imajo pravico

izbrati, ali bodo uveljavljali pravice do storitev v skladu z omejeno garancijo HP ali proti prodajalcu v skladu z
dvoletno zakonsko garancijo.

HP ograničeno jamstvo komercijalno je dobrovoljno jamstvo koje pruža HP. Ime i adresa HP subjekta odgovornog
za HP ograničeno jamstvo u vašoj državi:

Latvia

Hrvatska: HP Computing and Printing d.o.o. za računalne i srodne aktivnosti, Radnička cesta 41, 10000 Zagreb

Pogodnosti HP ograničenog jamstva vrijede zajedno uz sva zakonska prava na dvogodišnje jamstvo kod bilo
kojeg prodavača s obzirom na nepodudaranje robe s ugovorom o kupnji. Međutim, razni faktori mogu utjecati na
vašu mogućnost ostvarivanja tih prava. HP ograničeno jamstvo ni na koji način ne utječe niti ne ograničava
zakonska prava potrošača. Dodatne informacije potražite na ovoj adresi: Zakonsko jamstvo za potrošače
(www.hp.com/go/eu-legal) ili možete posjetiti web-mjesto Europskih potrošačkih centara (http://ec.europa.eu/

consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm). Potrošači imaju pravo

odabrati žele li ostvariti svoja potraživanja u sklopu HP ograničenog jamstva ili pravnog jamstva prodavača u
trajanju ispod dvije godine.

HP ierobežotā garantija ir komercgarantija, kuru brīvprātīgi nodrošina HP. HP uzņēmums, kas sniedz HP
ierobežotās garantijas servisa nodrošinājumu jūsu valstī:

Latvija: HP Finland Oy, PO Box 515, 02201 Espoo, Finland

HP ierobežotās garantijas priekšrocības tiek piedāvātas papildus jebkurām likumīgajām tiesībām uz pārdevēja
un/vai rażotāju nodrošinātu divu gadu garantiju gadījumā, ja preces neatbilst pirkuma līgumam, tomēr šo tiesību
saņemšanu var ietekmēt vairāki faktori. HP ierobežotā garantija nekādā veidā neierobežo un neietekmē
patērētāju likumīgās tiesības. Lai iegūtu plašāku informāciju, izmantojiet šo saiti: Patērētāju likumīgā garantija
(www.hp.com/go/eu-legal) vai arī Eiropas Patērētāju tiesību aizsardzības centra tīmekļa vietni
(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm).
Patērētājiem ir tiesības izvēlēties, vai pieprasīt servisa nodrošinājumu saskaņā ar HP ierobežoto garantiju, vai arī
pārdevēja sniegto divu gadu garantiju.

Lithuania

HP ribotoji garantija yra HP savanoriškai teikiama komercinė garantija. Toliau pateikiami HP bendrovių, teikiančių
HP garantiją (gamintojo garantiją) jūsų šalyje, pavadinimai ir adresai:

10 Chapter 1 Service and support ENWW

Estonia

Lietuva: HP Finland Oy, PO Box 515, 02201 Espoo, Finland

HP ribotoji garantija papildomai taikoma kartu su bet kokiomis kitomis įstatymais nustatytomis teisėmis į
pardavėjo suteikiamą dviejų metų laikotarpio garantiją dėl prekių atitikties pardavimo sutarčiai, tačiau tai, ar jums
ši teisė bus suteikiama, gali priklausyti nuo įvairių aplinkybių. HP ribotoji garantija niekaip neapriboja ir neįtakoja
įstatymais nustatytų vartotojo teisių. Daugiau informacijos rasite paspaudę šią nuorodą: Teisinė vartotojo
garantija (www.hp.com/go/eu-legal) arba apsilankę Europos vartotojų centro internetinėje svetainėje
(http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/index_en.htm).
Vartotojai turi teisę prašyti atlikti techninį aptarnavimą pagal HP ribotąją garantiją arba pardavėjo teikiamą dviejų
metų įstatymais nustatytą garantiją.

HP piiratud garantii on HP poolt vabatahtlikult pakutav kaubanduslik garantii. HP piiratud garantii eest vastutab
HP üksus aadressil:

Eesti: HP Finland Oy, PO Box 515, 02201 Espoo, Finland

HP piiratud garantii rakendub lisaks seaduses ettenähtud müüjapoolsele kaheaastasele garantiile, juhul kui
toode ei vasta müügilepingu tingimustele. Siiski võib esineda asjaolusid, mille puhul teie jaoks need õigused ei
pruugi kehtida. HP piiratud garantii ei piira ega mõjuta mingil moel tarbija seadusjärgseid õigusi. Lisateavet leiate
järgmiselt lingilt: tarbija õiguslik garantii (www.hp.com/go/eu-legal) või võite külastada Euroopa tarbijakeskuste
veebisaiti (http://ec.europa.eu/consumers/solving_consumer_disputes/non-judicial_redress/ecc-net/

index_en.htm). Tarbijal on õigus valida, kas ta soovib kasutada HP piiratud garantiid või seadusega ette nähtud

müüjapoolset kaheaastast garantiid.

Russia

Срок службы принтера для России

Срок службы данного принтера HP составляет пять лет в нормальных условиях эксплуатации. Срок
службы отсчитывается с момента ввода принтера в эксплуатацию. В конце срока службы HP рекомендует
посетить веб-сайт нашей службы поддержки по адресу http://www.hp.com/support и/или связаться с
авторизованным поставщиком услуг HP для получения рекомендаций в отношении дальнейшего
безопасного использования принтера.

ENWW HP limited warranty statement 11

HP's Premium Protection Warranty: LaserJet toner cartridge limited warranty statement

This HP product is warranted to be free from defects in materials and workmanship.

This warranty does not apply to products that (a) have been relled, refurbished, remanufactured or tampered
with in any way, (b) experience problems resulting from misuse, improper storage, or operation outside of the
published environmental specications for the printer product or (c) exhibit wear from ordinary use.

To obtain warranty service, please return the product to place of purchase (with a written description of the
problem and print samples) or contact HP customer support. At HP's option, HP will either replace products that
prove to be defective or refund your purchase price.

TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTY IS EXCLUSIVE AND NO OTHER WARRANTY OR
CONDITION, WHETHER WRITTEN OR ORAL, IS EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY
IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR A
PARTICULAR PURPOSE.

TO THE EXTENT ALLOWED BY LOCAL LAW, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR DIRECT,
SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA), OR OTHER DAMAGE, WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE.

THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT OR MODIFY AND ARE IN ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO
THE SALE OF THIS PRODUCT TO YOU.

12 Chapter 1 Service and support ENWW

HP policy on non-HP supplies

HP cannot recommend the use of non-HP toner cartridges, either new or remanufactured.

NOTE: For HP printer products, the use of a non-HP toner cartridge or a relled toner cartridge does not aect

either the warranty to the customer or any HP support contract with the customer. However, if product failure or
damage is attributable to the use of a non-HP toner cartridge or relled toner cartridge, HP will charge its
standard time and materials charges to service the product for the particular failure or damage.

ENWW HP policy on non-HP supplies 13

HP anticounterfeit Web site

Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel message
indicates the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps to resolve the
problem.

Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:

●

The supplies status page indicates that a non-HP supply is installed.

●

You are experiencing a high number of problems with the cartridge.

●

The cartridge does not look like it usually does (for example, the packaging diers from HP packaging).

14 Chapter 1 Service and support ENWW

Data stored on the toner cartridge

The HP toner cartridges used with this product contain a memory chip that assists in the operation of the
product.

In addition, this memory chip collects a limited set of information about the usage of the product, which might
include the following: the date when the toner cartridge was rst installed, the date when the toner cartridge was
last used, the number of pages printed using the toner cartridge, the page coverage, the printing modes used,
any printing errors that might have occurred, and the product model. This information helps HP design future
products to meet our customers' printing needs.

The data collected from the toner cartridge memory chip does not contain information that can be used to
identify a customer or user of the toner cartridge or their product.

HP collects a sampling of the memory chips from toner cartridges returned to HP's free return and recycling
program (HP Planet Partners: www.hp.com/recycle). The memory chips from this sampling are read and studied
in order to improve future HP products. HP partners who assist in recycling this toner cartridge might have
access to this data, as well.

Any third party possessing the toner cartridge might have access to the anonymous information on the memory
chip.

ENWW Data stored on the toner cartridge 15

End User License Agreement

READ CAREFULLY BEFORE USING THIS SOFTWARE EQUIPMENT: This End-User license Agreement ("EULA") is a
legal agreement between (a) you (either an individual or a single entity) and (b) HP Inc. ("HP") that governs your
use of any Software Product, installed on or made available by HP for use with your HP product ("HP Product"),
that is not otherwise subject to a separate license agreement between you and HP or its suppliers. Other
software may contain a EULA in its online documentation. The term "Software Product" means computer
software and may include associated media, printed materials and "online" or electronic documentation.

An amendment or addendum to this EULA may accompany the HP Product.

RIGHTS IN THE SOFTWARE PRODUCT ARE OFFERED ONLY ON THE CONDITION THAT YOU AGREE TO ALL TERMS
AND CONDITIONS OF THIS EULA. BY INSTALLING, COPYING, DOWNLOADING, OR OTHERWISE USING THE
SOFTWARE PRODUCT, YOU AGREE TO BE BOUND BY THE TERMS OF THIS EULA. IF YOU DO NOT ACCEPT THESE
LICENSE TERMS, YOUR SOLE REMEDY IS TO RETURN THE ENTIRE UNUSED PRODUCT (HARDWARE AND
SOFTWARE) WITHIN 14 DAYS FOR A REFUND SUBJECT TO THE REFUND POLICY OF YOUR PLACE OF PURCHASE.

1. GRANT OF LICENSE. HP grants you the following rights provided you comply with all terms and conditions

of this EULA:

a. Use. You may use the Software Product on a single computer ("Your Computer"). If the Software

Product is provided to you via the internet and was originally licensed for use on more than one
computer, you may install and use the Software Product only on those computers. You may not
separate component parts of the Software Product for use on more than one computer. You do not
have the right to distribute the Software Product. You may load the Software Product into Your
Computer's temporary memory (RAM) for purposes of using the Software Product.

b. Storage. You may copy the Software Product into the local memory or storage device of the

HP Product.

c. Copying. You may make archival or back-up copies of the Software Product, provided the copy

contains all of the original Software Product's proprietary notices and that it is used only for back-up
purposes.

d. Reservation of Rights. HP and its suppliers reserve all rights not expressly granted to you in this EULA.

e. Freeware. Notwithstanding the terms and conditions of this EULA, all or any portion of the Software

Product which constitutes non-proprietary HP software or software provided under public license by
third parties ("Freeware"), is licensed to you subject to the terms and conditions of the software
license agreement accompanying such Freeware whether in the form of a discrete agreement, shrink
wrap license or electronic license terms accepted at time of download. Use of the Freeware by you
shall be governed entirely by the terms and conditions of such license.

f. Recovery Solution. Any software recovery solution provided with/for your HP Product, whether in the

form of a hard disk drive-based solution, an external media-based recovery solution (e.g. oppy disk,
CD or DVD) or an equivalent solution delivered in any other form, may only be used for restoring the
hard disk of the HP Product with/for which the recovery solution was originally purchased. The use of

16 Chapter 1 Service and support ENWW

any Microsoft operating system software contained in such recovery solution shall be governed by the
Microsoft License Agreement.

2. UPGRADES. To use a Software Product identied as an upgrade, you must rst be licensed for the original

Software Product identied by HP as eligible for the upgrade. After upgrading, you may no longer use the
original Software Product that formed the basis for your upgrade eligibility. By using the Software Product,
you also agree that HP may automatically access your HP Product when connected to the internet to check
the version or status of certain Software Products and may automatically download and install upgrades or
updates to such Software Products on to your HP Product to provide new versions or updates required to
maintain the functionality, performance, or security of the HP Software and your HP Product and facilitate
the provision of support or other services provided to you. In certain cases, and depending on the type of
upgrade or update,
to initiate the upgrade or update.

3. ADDITIONAL SOFTWARE. This EULA applies to updates or supplements to the original Software Product

provided by HP unless HP provides other terms along with the update or supplement. In case of a conict
between such terms, the other terms will prevail.

4. TRANSFER.

a. Third Party. The initial user of the Software Product may make a one-time transfer of the Software

Product to another end user. Any transfer must include all component parts, media, printed materials,
this EULA, and if applicable, the Certicate of Authenticity. The transfer may not be an indirect
transfer, such as a consignment. Prior to the transfer, the end user receiving the transferred product
must agree to all the EULA terms. Upon transfer of the Software Product, your license is automatically
terminated.

notications will be provided to you (via pop-up or other means), which may require you

b. Restrictions. You may not rent, lease or lend the Software Product or use the Software Product for

commercial timesharing or bureau use. You may not sublicense, assign or transfer the license or
Software Product except as expressly provided in this EULA.

5. PROPRIETARY RIGHTS. All intellectual property rights in the Software Product and user documentation are

owned by HP or its suppliers and are protected by law, including but not limited to United States copyright,
trade secret, and trademark law, as well as other applicable laws and international treaty provisions. You
shall not remove any product identication, copyright notices or proprietary restrictions from the Software
Product.

6. LIMITATION ON REVERSE ENGINEERING. You may not reverse engineer, decompile, or disassemble the

Software Product, except and only to the extent that the right to do so is mandated under applicable law
notwithstanding this limitation or it is expressly provided for in this EULA.

7. TERM. This EULA is eective unless terminated or rejected. This EULA will also terminate upon conditions

set forth elsewhere in this EULA or if you fail to comply with any term or condition of this EULA.

8. CONSENT TO COLLECTION/USE OF DATA.

a. HP will use cookies and other web technology tools to collect anonymous technical information

related to HP Software and your HP Product. This data will be used to provide the upgrades and
related support or other services described in Section 2. HP will also collect personal information
including your Internet Protocol address or other unique identier information associated with your
HP Product and data provided by you on registration of your HP Product. As well as providing the
upgrades and related support or other services, this data will be used for sending marketing
communications to you (in each case with your express consent where required by applicable law).

ENWW End User License Agreement 17

To the extent permitted by applicable law, by accepting these terms and conditions you consent to the
collection and use of anonymous and personal data by HP, its subsidiaries, and ailiates as described
in this EULA and as further described in HP’s privacy policy: www.hp.com/go/privacy

b. Collection/Use by Third Parties. Certain software programs included in your HP Product are provided

and separately licensed to you by third party providers (“Third Party Software”). Third Party Software
may be installed and operational on your HP Product even if you choose not to activate/purchase
such software. Third Party Software may collect and transmit technical information about your
system (i.e., IP address, unique device identier, software version installed, etc.) and other system
data. This information is used by the third party to identify technical system attributes and ensure
that the most current version of the software has been installed on your system. If you do not want
the Third Party Software to collect this technical information or automatically send you version
updates, you should uninstall the software prior to connecting to the Internet.

9. DISCLAIMER OF WARRANTIES. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, HP AND ITS

SUPPLIERS PROVIDE THE SOFTWARE PRODUCT “AS IS” AND WITH ALL FAULTS, AND HEREBY DISCLAIM ALL
OTHER WARRANTIES, GUARANTEES, AND CONDITIONS, EITHER EXPRESS, IMPLIED, OR STATUTORY,
INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE AND NON-INFRINGEMENT, ANY IMPLIED
WARRANTIES, DUTIES, GUARANTEES, OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF
FITNESS FOR A PARTICULAR PURPOSE, AND OF LACK OF VIRUSES ALL WITH REGARD TO THE SOFTWARE
PRODUCT. Some states/jurisdictions do not allow exclusion of implied warranties or limitations on the
duration of implied warranties, so the above disclaimer may not apply to you in its entirety.

IN AUSTRALIA AND NEW ZEALAND, THE SOFTWARE COMES WITH GUARANTEES THAT CANNOT BE EXCLUDED
UNDER AUSTRALIAN AND NEW ZEALAND CONSUMER LAWS. AUSTRALIAN CONSUMERS ARE ENTITLED TO A
REPLACEMENT OR A REFUND FOR A MAJOR FAILURE AND COMPENSATION FOR OTHER REASONABLY
FORESEEABLE LOSS OR DAMAGE. AUSTRALIAN CONSUMERS ARE ALSO ENTITLED TO HAVE THE SOFTWARE
REPAIRED OR REPLACED IF IT FAILS TO BE OF ACCEPTABLE QUALITY AND THE FAILURE DOES NOT AMOUNT
TO A MAJOR FAILURE. NEW ZEALAND CONSUMERS WHO ARE PURCHASING GOODS FOR PERSONAL,
DOMESTIC OR HOUSEHOLD USE OR CONSUMPTION AND NOT FOR THE PURPOSE OF A BUSINESS (“NEW
ZEALAND CONSUMERS”) ARE ENTITLED TO REPAIR, REPLACEMENT OR REFUND FOR A FAILURE AND
COMPENSATION FOR OTHER REASONABLY FORESEEABLE LOSS OR DAMAGE.

10. LIMITATION OF LIABILITY. Subject to local law, notwithstanding any damages that you might incur, the entire

liability of HP and any of its suppliers under any provision of this EULA and your exclusive remedy for all of
the foregoing shall be limited to the greater of the amount actually paid by you separately for the Software
Product or U.S. $5.00. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL
HP OR ITS SUPPLIERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, INDIRECT, OR CONSEQUENTIAL DAMAGES
WHATSOEVER (INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR
OTHER INFORMATION, FOR BUSINESS INTERRUPTION, FOR PERSONAL INJURY, FOR LOSS OF PRIVACY
ARISING OUT OF OR IN ANY WAY RELATED TO THE USE OF OR INABILITY TO USE THE SOFTWARE PRODUCT,
OR OTHERWISE IN CONNECTION WITH ANY PROVISION OF THIS EULA, EVEN IF HP OR ANY SUPPLIER HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND EVEN IF THE REMEDY FAILS OF ITS ESSENTIAL
PURPOSE. Some states/jurisdictions do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitation or exclusion may not apply to you.

11. U.S. GOVERNMENT CUSTOMERS. Consistent with FAR 12.211 and 12.212, Commercial Computer Software,

Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S.
Government under HP's standard commercial license.

12. COMPLIANCE WITH EXPORT LAWS. You shall comply with all laws and regulations of the United States and

other countries ("Export Laws") to assure that the Software Product is not (1) exported, directly or
indirectly, in violation of Export Laws, or (2) used for any purpose prohibited by Export Laws, including,
without limitation, nuclear, chemical, or biological weapons proliferation.

18 Chapter 1 Service and support ENWW

13. CAPACITY AND AUTHORITY TO CONTRACT. You represent that you are of the legal age of majority in your

state of residence and, if applicable, you are duly authorized by your employer to enter into this contract.

14. APPLICABLE LAW. This EULA is governed by the laws of the country in which the equipment was purchased.

15. ENTIRE AGREEMENT. This EULA (including any addendum or amendment to this EULA which is included

with the HP Product) is the entire agreement between you and HP relating to the Software Product and it
supersedes all prior or contemporaneous oral or written communications, proposals and representations
with respect to the Software Product or any other subject matter covered by this EULA. To the extent the
terms of any HP policies or programs for support services conict with the terms of this EULA, the terms of
this EULA shall control.

© Copyright 2015 HP Development Company, L.P.

The information contained herein is subject to change without notice. All other product names mentioned herein
may be trademarks of their respective companies. To the extent permitted by applicable law, the only warranties
for HP products and services are set forth in the express warranty statements accompanying such products and
services. Nothing herein should be construed as constituting an additional warranty. To the extent permitted by
applicable law, HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: August 2015

ENWW End User License Agreement 19

Customer self-repair warranty service

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for
greater exibility in performing defective parts replacement. If during the diagnosis period, HP identies that the
repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There
are two categories of CSR parts: 1) Parts for which customer self repair is mandatory. If you request HP to
replace these parts, you will be charged for the travel and labor costs of this service. 2) Parts for which customer
self repair is optional. These parts are also designed for Customer Self Repair. If, however, you require that HP
replace them for you, this may be done at no additional charge under the type of warranty service designated for
your product.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery.
Same-day or four-hour delivery may be oered at an additional charge where geography permits. If assistance is
required, you can call the HP Technical Support Center and a technician will help you over the phone. HP species
in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases
where it is required to return the defective part to HP, you must ship the defective part back to HP within a
dened period of time, normally ve (5) business days. The defective part must be returned with the associated
documentation in the provided shipping material. Failure to return the defective part may result in HP billing you
for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the
courier/carrier to be used.

20 Chapter 1 Service and support ENWW

Customer support

Get telephone support for your country/region

Have the product name, serial number, date of purchase, and
problem description ready.

Get 24-hour Internet support, and download software utilities and
drivers

Order additional HP service or maintenance agreements www.hp.com/go/carepack

Register your product www.register.hp.com

Country/region phone numbers are on the yer that was in the box
with your product or at www.hp.com/support/.

www.hp.com/support/ljM227MFP

ENWW Customer support 21

22 Chapter 1 Service and support ENWW

2 Environmental product stewardship program

●

Protecting the environment

●

Ozone production

●

Power consumption

●

Toner consumption

●

Paper use

●

Plastics

●

HP LaserJet print supplies

●

Paper

●

Material restrictions

●

Disposal of waste equipment by users (EU and India)

●

Electronic hardware recycling

●

Brazil hardware recycling information

●

Chemical substances

●

Product Power Data per European Union Commission Regulation 1275/2008

●

Restriction on Hazardous Substances statement (India)

●

Restriction on Hazardous Substances statement (Turkey)

●

Restriction on Hazardous Substances statement (Ukraine)

●

Substances Table (China)

●

SEPA Ecolabel User Information (China)

●

The regulation of the implementation on China energy label for printer, fax, and copier

●

Material Safety Data Sheet (MSDS)

●

EPEAT

●

Substances Table (Taiwan)

●

For more information

ENWW 23

Protecting the environment

HP is committed to providing quality products in an environmentally sound manner. This product has been
designed with several attributes to minimize impacts on our environment.

Ozone production

The airborne emissions of ozone for this product has been measured according to a generally recognized
method* and when these emissions data are applied to a “generic oice model exposure scenario”**, HP is able
to determine there is no appreciable amount of ozone generated during printing that exceeds any current indoor
air quality standards or guidelines.

* Test method for the determination of emissions from hardcopy devices with respect to awarding the
environmental label for oice devices with printing function; RAL-UZ 171 – BAM July, 2012

** Based on ozone concentration when printing 2 hours per day in a 32 cubic meter room with a ventilation rate
of 0.72 air changes per hour with HP printing supplies

Power consumption

Power usage drops signicantly while in Ready, Sleep, or O mode, which saves natural resources and saves
money without aecting the high performance of this product. HP printing and imaging equipment marked with
the ENERGY STAR
imaging equipment. The following mark will appear on ENERGY STAR qualied imaging products:

®

logo is qualied to the U.S. Environmental Protection Agency's ENERGY STAR specications for

Additional ENERGY STAR qualied imaging product model information is listed at:

www.hp.com/go/energystar

Toner consumption

EconoMode uses less toner, which might extend the life of the print cartridge. HP does not recommend the full­time use of EconoMode. If EconoMode is used full-time, the toner supply might outlast the mechanical parts in
the print cartridge. If print quality begins to degrade and is no longer acceptable, consider replacing the print
cartridge.

24 Chapter 2 Environmental product stewardship program ENWW

Paper use

This product’s duplex feature (manual or automatic) and N-up printing (multiple pages printed on one page)
capability can reduce paper usage and the resulting demands on natural resources.

Plastics

Plastic parts over 25 grams are marked according to international standards that enhance the ability to identify
plastics for recycling purposes at the end of the product’s life.

HP LaserJet print supplies

Original HP Supplies were designed with the environment in mind. HP makes it easy to conserve resources and
paper when printing. And when you are done, we make it easy and free to recycle.

All HP cartridges returned to HP Planet Partners go through a multiphase recycling process where materials are
separated and rened for use as raw material in new Original HP cartridges and everyday products. No Original
HP cartridges returned through HP Planet Partners are ever sent to a landll, and HP never rells or resells
Original HP cartridges.

To participate in HP Planet Partners return and recycling program, visit www.hp.com/recycle. Select your
country/region for information on how to return HP printing supplies. Multi-lingual program information and
instructions are also included in every new HP LaserJet print cartridge package.

1

Program availability varies. For more information, visit www.hp.com/recycle.

Paper

This product is capable of using recycled papers when the paper meets the guidelines outlined in the HP LaserJet
Printer Family Print Media Guide. This product is suitable for the use of recycled paper according to
EN12281:2002.

Material restrictions

This HP product does not contain added mercury.

1

If this HP product contains a battery, it may require special handling at end-of-life.

HP LaserJet Pro MFP M227-M229, HP LaserJet Ultra MFP M230-M231

Type Poly-carbonmonouoride lithium (BR type)

Weight ~ 3 g

Location On motherboard

User-removable No

ENWW Paper use 25

For recycling information, you can go to www.hp.com/recycle, or contact your local authorities or the Electronics
Industries Alliance: www.eiae.org.

26 Chapter 2 Environmental product stewardship program ENWW

Disposal of waste equipment by users (EU and India)

This symbol means do not dispose of your product with your other household waste. Instead, you should protect
human health and the environment by handing over your waste equipment to a designated collection point for
the recycling of waste electrical and electronic equipment. For more information, please contact your household
waste disposal service, or go to: www.hp.com/recycle.

Electronic hardware recycling

HP encourages customers to recycle used electronic hardware. For more information about recycling programs
go to: www.hp.com/recycle.

Brazil hardware recycling information

Este produto eletrônico e seus componentes não devem ser descartados no lixo comum, pois embora estejam
em conformidade com padrões mundiais de restrição a substâncias nocivas, podem conter, ainda que em
quantidades mínimas, substâncias impactantes ao meio ambiente. Ao nal da vida útil deste produto, o usuário
deverá entregá-lo à HP. A não observância dessa orientação sujeitará o infrator às sanções previstas em lei.

Após o uso, as pilhas e/ou baterias dos produtos HP deverão ser entregues ao estabelecimento comercial ou
rede de assistência técnica autorizada pela HP.

Para maiores informações, inclusive sobre os pontos de recebimento, acesse:

www.hp.com.br/reciclar

Chemical substances

HP is committed to providing our customers with information about the chemical substances in our products as
needed to comply with legal requirements such as REACH (Regulation EC No 1907/2006 of the European
Parliament and the Council). A chemical information report for this product can be found at: www.hp.com/go/

reach.

Product Power Data per European Union Commission Regulation 1275/2008

For product power data, including the power consumption of the product in networked standby if all wired
network ports are connected and all wireless network ports are activated, please refer to section P14 ‘Additional
Information’ of the product IT ECO Declaration at www.hp.com/hpinfo/globalcitizenship/environment/

productdata/itecodesktop-pc.html.

ENWW Disposal of waste equipment by users (EU and India) 27

Restriction on Hazardous Substances statement (India)

This product, as well as its related consumables and spares, complies with the reduction in hazardous
substances provisions of the "India E-waste Rule 2016." It does not contain lead, mercury, hexavalent chromium,
polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0.1 weight % and 0.01
weight % for cadmium, except where allowed pursuant to the exemptions set in Schedule 2 of the Rule.

Restriction on Hazardous Substances statement (Turkey)

Türkiye Cumhuriyeti: EEE Yönetmeliğine Uygundur

Restriction on Hazardous Substances statement (Ukraine)

Обладнання відповідає вимогам Технічного регламенту щодо обмеження використання деяких
небезпечних речовин в електричному та електронному обладнанні, затвердженого постановою Кабінету
Міністрів України від 3 грудня 2008 № 1057

Substances Table (China)

28 Chapter 2 Environmental product stewardship program ENWW

SEPA Ecolabel User Information (China)

中国环境标识认证产品用户说明

噪声大于 63.0 dB(A)的办公设备不宜放置于办公室内，请在独立的隔离区域使用。

如需长时间使用本产品或打印大量文件，请确保在通风良好的房间内使用。

如您需要确认本产品处于零能耗状态，请按下电源关闭按钮，并将插头从电源插座断开。

您可以使用再生纸，以减少资源耗费。

The regulation of the implementation on China energy label for printer, fax, and copier

依据“复印机、打印机和传真机能源效率标识实施规则”，本打印机具有中国能效标签。根据“复印机、
打印机和传真机能效限定值及 能效等级” (“GB21521”) 决定并计算得出该标签上所示的能效等级和 TEC

(典型能耗) 值。

1. 能效等级

能效等级分为三个等级，等级 1 级能效最高。 根据产品类型和打印速度标准决定能效限定值。

2. 能效信息

2.1 LaserJet 打印机和高性能喷墨打印机

●

典型能耗

典型能耗是正常运行 GB21521 测试方法中指定的时间后的耗电量。 此数据表示为每周千瓦时
(kWh)。

标签上所示的能效数字按涵盖根据“复印机、打印机和传真机能源效率标识实施规则”选择的登记装置中
所有配置的代表性配置测定而 得。因此，本特定产品型号的实际能耗可能与标签上所示的数据不同。

有关规格的详细信息，请参阅 GB21521 标准的当前版本。

Material Safety Data Sheet (MSDS)

Material Safety Data Sheets (MSDS) for supplies containing chemical substances (for example, toner) can be
obtained by accessing the HP Web site at www.hp.com/go/msds.

EPEAT

Many HP products are designed to meet EPEAT. EPEAT is a comprehensive environmental rating that helps
identify greener electronics equipment. For more information on EPEAT go to www.epeat.net. For information on
HP's EPEAT registered products go to www.hp.com/hpinfo/globalcitizenship/environment/pdf/epeat_printers.pdf.

ENWW SEPA Ecolabel User Information (China) 29

Substances Table (Taiwan)

30 Chapter 2 Environmental product stewardship program ENWW

For more information

To obtain information about these environmental topics:

●

Product environmental prole sheet for this and many related HP products

●

HP’s commitment to the environment

●

HP’s environmental management system

●

HP’s end-of-life product return and recycling program

●

Material Safety Data Sheets

Visit www.hp.com/go/environment.

Also, visit www.hp.com/recycle.

ENWW For more information 31

32 Chapter 2 Environmental product stewardship program ENWW

3 Regulatory information

●

Declaration of conformity

●

Declaration of conformity

●

Declaration of conformity

●

Safety statements

●

Additional statements for telecom (fax) products

●

Additional statements for wireless products

ENWW 33

Declaration of conformity

Declaration of Conformity

according to ISO/IEC 17050-1 and EN 17050-1

Manufacturer's Name: HP Inc. DoC#: SHNGC-1503-00-rel.1.0

Manufacturer's Address: Hewlett-Packard Information Technology R&D (Shanghai) Co., Ltd. No. 2727 Jinke Road, Shanghai, China

201206

declares, that the product

Product Name: HP LaserJet Pro MFP M227sdn / HP LaserJet Ultra MFP M230sdn / HP LaserJet Pro MFP M227d

Regulatory Model Number:

Product Options: All

Toner Cartridges: CF230A / CF231A / CF203X

conforms to the following Product Specications:

SAFETY: IEC 60950-1:2005 +A1 :2009+A2:2013/ EN60950-1:2006 +A11:2009 +A1:2010 +A12:2011+A2:2013

EMC:

2)

SHNGC-1503-00

IEC 60825-1:2007 / EN 60825-1:2007 (Class 1 Laser/LED Product)

IEC 62479:2010 / EN 62479:2010

GB4943-2011

CISPR 22:2008 / EN 55022:2010 - Class B

1)

EN 61000-3-2:2006 +A1:2009 +A2:2009

EN 61000-3-3:2008

EN 55024:2010

FCC Title 47 CFR, Part 15 Class B / ICES-003, Issue 5

GB9254-2008, GB17625.1-2012

Energy Use: Regulation (EC) No. 1275/2008

EN50564:2011 ; IEC62301 :2011

RoHS: EN50581:2012

Supplementary Information:

The product herewith complies with the requirements of the EMC Directive 2004/108/EC, the Low Voltage Directive 2006/95/EC and the Ecodesign
Directive 2009/125/EC, the RoHS Directive 2011/65/EU and carries the CE-Marking accordingly.

This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

1. The product was tested in a typical conguration with HP Personal Computer Systems.

2. For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name or the

product number(s).

Shanghai, China

October 1, 2016

For Regulatory Topics only, contact:

34 Chapter 3 Regulatory information ENWW

European Contact: HP Deutschland GmbH, HP HQ-TRE, 71025 Boeblingen, Germany

www.hp.eu/certicates

USA Contact: HP Inc., 1501 Page Mill Road, Palo Alto 94304, U.S.A. 650-857-1501

ENWW Declaration of conformity 35

Declaration of conformity

Declaration of Conformity

according to ISO/IEC 17050-1 and EN 17050-1

Manufacturer's Name: HP Inc. DoC#: SHNGC-1503-02 rel 1.0

Manufacturer's Address: Hewlett-Packard Information Technology R&D (Shanghai) Co., Ltd. No. 2727 Jinke Road, Shanghai, China

201206

declares, that the product

Product Name: HP LaserJet Pro MFP M227fdw / HP LaserJet Ultra MFP M230fdw

Regulatory Model Number:

2)

Product Options: All

Toner Cartridges: CF230A / CF231A / CF230X

conforms to the following Product Specications:

SHNGC-1503-02

Including

BOISB-1500-00 – (US-Fax Module)

BOISB-1500-01 – (EURO-Fax Module)

SDGOB-1505 – (Radio Module)

SAFETY: IEC 60950-1:2005 +A1 :2009+A2:2013/ EN60950-1:2006 +A11:2009 +A1:2010 +A12:2011+A2:2013

IEC 60825-1:2007 / EN 60825-1:2007 (Class 1 Laser/LED Product)

IEC 62479:2010 / EN 62479:2010

GB4943-2011

EMC:

CISPR 22:2008 / EN 55022:2010 - Class B

1)

EN 61000-3-2:2006 +A1:2009 +A2:2009

EN 61000-3-3:2008

EN 55024:2010

FCC Title 47 CFR, Part 15 Class B / ICES-003, Issue 5

GB9254-2008, GB17625.1-2012

Radio:

5)

EN 301 489-1 V1.9.2 / EN 301 489-17:V2.2.1

EN 300 328: V1.8.1

FCC Title 47 CFR, Part 15 Subpart C (Section 15.247) / IC: RSS-210

IEC 62311:2007 / EN62311:2008

Telecom:

4)

ES 203 021; FCC Title 47 CFR, Part68

3)

Energy Use: Regulation (EC) No. 1275/2008

EN50564:2011 ; IEC62301 :2011

RoHS: EN50581:2012

Supplementary Information:

36 Chapter 3 Regulatory information ENWW

The product herewith complies with the requirements of the R&TTE; Directive 1999/5/EC, EMC Directive 2004/108/EC, the Low Voltage Directive
2006/95/EC and the Ecodesign Directive 2009/125/EC, the RoHS Directive 2011/65/EU and carries the CE-Marking accordingly.

This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

1. The product was tested in a typical conguration with HP Personal Computer Systems.

2. For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name or the

product number(s).

3. Telecom approvals and standards appropriate for the target countries/regions have been applied to this product, in addition to those listed above.

4. This product uses an analog fax accessory module which Regulatory Model number is: BOISB-1500-00, BOISB-1500-01 (EURO LIU), as needed to

meet technical regulatory requirements for the countries/regions this product will be sold.

5. This product uses a radio module device which Regulatory Model number is SDGO-1505 as needed to meet technical regulatory requirements for

the countries/regions this product will be sold.

Shanghai, China

October 1, 2016

For Regulatory Topics only, contact:

European Contact: HP Deutschland GmbH, HP HQ-TRE, 71025 Boeblingen, Germany

www.hp.eu/certicates

USA Contact: HP Inc., 1501 Page Mill Road, Palo Alto 94304, U.S.A. 650-857-1501

ENWW Declaration of conformity 37

Declaration of conformity

Declaration of Conformity

according to ISO/IEC 17050-1 and EN 17050-1

Manufacturer's Name: HP Inc. DoC#: SHNGC-1503-01-rel.1.0

Manufacturer's Address: Hewlett-Packard Information Technology R&D (Shanghai) Co., Ltd. No. 2727 Jinke Road, Shanghai, China

201206

declares, that the product

Product Name: HP LaserJet Pro MFP M227fdn

Regulatory Model Number:

Product Options: All

Toner Cartridges: CF230A

conforms to the following Product Specications:

SAFETY: IEC 60950-1:2005 +A1 :2009+A2:2013/ EN60950-1:2006 +A11:2009 +A1:2010 +A12:2011+A2:2013

2)

SHNGC-1503-01

Including

BOISB-1500-00 – (US-Fax Module)

BOISB-1500-01 – (EURO-Fax Module)

IEC 60825-1:2007 / EN 60825-1:2007 (Class 1 Laser/LED Product)

IEC 62479:2010 / EN 62479:2010

GB4943-2011

EMC:

4)

Telecom:

Energy Use: Regulation (EC) No. 1275/2008

RoHS: EN50581:2012

Supplementary Information:

The product herewith complies with the requirements of the R&TTE; Directive 1999/5/EC, EMC Directive 2004/108/EC, the Low Voltage Directive
2006/95/EC and the Ecodesign Directive 2009/125/EC, the RoHS Directive 2011/65/EU and carries the CE-Marking accordingly.

CISPR 22:2008 / EN 55022:2010 - Class B

EN 61000-3-2:2006 +A1:2009 +A2:2009

EN 61000-3-3:2008

EN 55024:2010

FCC Title 47 CFR, Part 15 Class B / ICES-003, Issue 5

GB9254-2008, GB17625.1-2012

ES 203 021; FCC Title 47 CFR, Part68

EN50564:2011 ; IEC62301 :2011

1)

3)

38 Chapter 3 Regulatory information ENWW

This Device complies with Part 15 of the FCC Rules. Operation is subject to the following two Conditions: (1) this device may not cause harmful
interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

1. The product was tested in a typical conguration with HP Personal Computer Systems.

2. For regulatory purposes, this product is assigned a Regulatory model number. This number should not be confused with the product name or the

product number(s).

3. Telecom approvals and standards appropriate for the target countries/regions have been applied to this product, in addition to those listed above.

4. This product uses an analog fax accessory module which Regulatory Model number is: BOISB-1500-00, BOISB-1500-01 (EURO LIU), as needed to

meet technical regulatory requirements for the countries/regions this product will be sold.

Shanghai, China

October, 2016

For Regulatory Topics only, contact:

European Contact: HP Deutschland GmbH, HP HQ-TRE, 71025 Boeblingen, Germany

www.hp.eu/certicates

USA Contact: HP Inc., 1501 Page Mill Road, Palo Alto 94304, U.S.A. 650-857-1501

ENWW Declaration of conformity 39

Safety statements

FCC regulations

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy. If this
equipment is not installed and used in accordance with the instructions, it may cause harmful interference to
radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment
following measures:

●

Reorient or relocate the receiving antenna.

●

Increase separation between equipment and receiver.

●

Connect equipment to an outlet on a circuit dierent from that to which the receiver is located.

●

Consult your dealer or an experienced radio/TV technician.

NOTE: Any changes or modications to the printer that are not expressly approved by HP could void the user’s

authority to operate this equipment.

Use of a shielded interface cable is required to comply with the Class B limits of Part 15 of FCC rules.

o and on, the user is encouraged to try to correct the interference by one or more of the

Canada - Industry Canada ICES-003 Compliance Statement

CAN ICES-3(B)/NMB-3(B)

VCCI statement (Japan)

EMC statement (Korea)

Power cord instructions

Make sure your power source is adequate for the product voltage rating. The voltage rating is on the product
label. The product uses either 110-127 Vac or 220-240 Vac and 50/60 Hz.

40 Chapter 3 Regulatory information ENWW

Connect the power cord between the product and a grounded AC outlet.

CAUTION: To prevent damage to the product, use only the power cord that is provided with the product.

Power cord statement (Japan)

Laser safety

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration has
implemented regulations for laser products manufactured since August 1, 1976. Compliance is mandatory for
products marketed in the United States. The device is certied as a “Class 1” laser product under the U.S.
Department of Health and Human Services (DHHS) Radiation Performance Standard according to the Radiation
Control for Health and Safety Act of 1968. Since radiation emitted inside the device is completely conned within
protective housings and external covers, the laser beam cannot escape during any phase of normal user
operation.

WARNING! Using controls, making adjustments, or performing procedures other than those specied in this

user guide may result in exposure to hazardous radiation.

Laser statement for Finland

Luokan 1 laserlaite

Klass 1 Laser Apparat

HP LaserJet Pro MFP M227sdn, M227fdw, M227d, M227fdn, HP LaserJet Ultra MFP M230sdn, M230fdw,
laserkirjoitin on käyttäjän kannalta turvallinen luokan 1 laserlaite. Normaalissa käytössä kirjoittimen
suojakotelointi estää lasersäteen pääsyn laitteen ulkopuolelle. Laitteen turvallisuusluokka on määritetty
standardin EN 60825-1 (2007) mukaisesti.

VAROITUS !

Laitteen käyttäminen muulla kuin käyttöohjeessa mainitulla tavalla saattaa altistaa käyttäjän turvallisuusluokan
1 ylittävälle näkymättömälle lasersäteilylle.

VARNING !

Om apparaten används på annat sätt än i bruksanvisning specicerats, kan användaren utsättas för osynlig
laserstrålning, som överskrider gränsen för laserklass 1.

HUOLTO

HP LaserJet Pro MFP M227sdn, M227fdw, M227d, M227fdn, HP LaserJet Ultra MFP M230sdn, M230fdw ­kirjoittimen sisällä ei ole käyttäjän huollettavissa olevia kohteita. Laitteen saa avata ja huoltaa ainoastaan sen
huoltamiseen koulutettu henkilö. Tällaiseksi huoltotoimenpiteeksi ei katsota väriainekasetin vaihtamista,
paperiradan puhdistusta tai muita käyttäjän käsikirjassa lueteltuja, käyttäjän tehtäväksi tarkoitettuja
ylläpitotoimia, jotka voidaan suorittaa ilman erikoistyökaluja.

VARO !

Mikäli kirjoittimen suojakotelo avataan, olet alttiina näkymättömällelasersäteilylle laitteen ollessa toiminnassa.
Älä katso säteeseen.

ENWW Safety statements 41

VARNING !

Om laserprinterns skyddshölje öppnas då apparaten är i funktion, utsättas användaren för osynlig laserstrålning.
Betrakta ej strålen.

Tiedot laitteessa käytettävän laserdiodin säteilyominaisuuksista: Aallonpituus 775-795 nm Teho 5 m W Luokan
3B laser.

42 Chapter 3 Regulatory information ENWW

GS statement (Germany)

Das Gerät ist nicht für die Benutzung im unmittelbaren Gesichtsfeld am Bildschirmarbeitsplatz vorgesehen. Um
störende Reexionen am Bildschirmarbeitsplatz zu vermeiden, darf dieses Produkt nicht im unmittelbaren
Gesichtsfeld platziert werden.

Das Gerät ist kein Bildschirmarbeitsplatz gemäß BildscharbV. Bei ungünstigen Lichtverhältnissen (z. B. direkte
Sonneneinstrahlung) kann es zu Reexionen auf dem Display und damit zu Einschränkungen der Lesbarkeit der
dargestellten Zeichen kommen.

Eurasian Conformity (Belarus, Kazakhstan, Russia)

ENWW Safety statements 43

Additional statements for telecom (fax) products

EU Statement for Telecom Operation

This product is intended to be connected to the analog Public Switched Telecommunication Networks (PSTN) of
European Economic Area (EEA) countries/regions.

It meets requirements of EU R&TTE Directive 1999/5/EC (Annex II) and carries appropriate CE conformity
marking.

For more details see Declaration of Conformity issued by the manufacturer in another section of this manual.

However due to dierences between individual national PSTNs the product may not guarantee unconditional
assurance of successful operation on every PSTN termination point. Network compatibility depends on the
correct setting being selected by the customer in preparation of its connection to the PSTN. Please follow the
instructions provided in the user manual.

If you experience network compatibility issues, please contact your equipment supplier or HP help desk in the
country/region of operation.

Connecting to a PSTN termination point may be the subject of additional requirements set out by the local PSTN
operator.

New Zealand Telecom Statements

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has accepted that the
item complies with minimum conditions for connection to its network. It indicates no endorsement of the
product by Telecom, nor does it provide any sort of warranty. Above all, it provides no assurance that any item
will work correctly in all respects with another item of Telepermitted equipment of a dierent make or model,
nor does it imply that any product is compatible with all of Telecom’s network services.

This equipment may not provide for the eective hand-over of a call to another device connected to the same
line.

This equipment shall not be set up to make automatic calls to the Telecom “111” Emergency Service.

This product has not been tested to ensure compatibility with the FaxAbility distinctive ring service for New
Zealand.

Additional FCC statement for telecom products (US)

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA. On the back
of this equipment is a label that contains, among other information, a product identier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone company.

The REN is used to determine the quantity of devices, which may be connected to the telephone line. Excessive
RENs on the telephone line may result in the devices not ringing in response to an incoming call. In most, but not
all, areas, the sum of the RENs should not exceed ve (5.0). To be certain of the number of devices that may be
connected to the line, as determined by the total RENs, contact the telephone company to determine the
maximum REN for the calling area.

This equipment uses the following USOC jacks: RJ11C.

An FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is designed
to be connected to the telephone network or premises wiring using a compatible modular jack, which is Part 68
compliant. This equipment cannot be used on telephone company-provided coin service. Connection to Party
Line Service is subject to state taris.

44 Chapter 3 Regulatory information ENWW

If this equipment causes harm to the telephone network, the telephone company will notify you in advance that
temporary discontinuance of service may be required. If advance notice is not practical, the telephone company
will notify the customer as soon as possible. Also, you will be advised of your right to le a complaint with the
FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that could
aect the operation of the equipment. If this happens, the telephone company will provide advance notice in
order for you to make the necessary modications in order to maintain uninterrupted service.

If trouble is experienced with this equipment, please see the numbers in this manual for repair and (or) warranty
information. If the trouble is causing harm to the telephone network, the telephone company may request you
remove the equipment from the network until the problem is resolved.

The customer can do the following repairs: Replace any original equipment that came with the device. This
includes the toner cartridge, the supports for trays and bins, the power cord, and the telephone cord. It is
recommended that the customer install an AC surge arrestor in the AC outlet to which this device is connected.
This is to avoid damage to the equipment caused by local lightning strikes and other electrical surges.

Telephone Consumer Protection Act (US)

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or other
electronic device, including fax machines, to send any message unless such message clearly contains, in a
margin at the top or bottom of each transmitted page or on the rst page of the transmission, the date and time
it is sent and an identication of the business, other entity, or individual sending the message and the telephone
number of the sending machine or such business, or other entity, or individual. (The telephone number provided
cannot be a 900 number or any other number for which charges exceed local or long distance transmission
charges).

Industry Canada CS-03 requirements

Notice: The Industry Canada label identies certied equipment. This certication means the equipment meets
certain telecommunications network protective, operational, and safety requirements as prescribed in the
appropriate Terminal Equipment Technical Requirement document(s). The Department does not guarantee the
equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is
permissible for the equipment to be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection. The customer should be aware that
compliance with the above conditions may not prevent degradation of service in some situations. Repairs to
certied equipment should be coordinated by a representative designated by the supplier. Any repairs or
alterations made by the user to this equipment, or equipment malfunctions, may give the telecommunications
company cause to request the user to disconnect the equipment. Users should ensure for their own protection
that the electrical ground connections of the power utility, telephone lines, and internal metallic water pipe
system, if present, are connected together. This precaution can be particularly important in rural areas.

CAUTION: Users should not attempt to make such connections themselves, but should contact the appropriate

electric inspection authority, or electrician, as appropriate. The Ringer Equivalence Number (REN) of this device is

0.0B.

This product meets the applicable Industry Canada technical specications. / Le présent matériel est conforme
aux specications techniques applicables d’Industrie Canada.

Notice: The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of the
maximum number of terminals allowed to be connected to a telephone interface. The termination on an
interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer
Equivalence Number of all the devices does not exceed ve (5.0). / L’indice d’équivalence de la sonnerie (IES) sert
à indiquer le nombre maximal de terminaux qui peuvent être raccordés à une interface téléphonique. La

ENWW Additional statements for telecom (fax) products 45

terminaison d’une interface peut consister en une combinaison quelconque de dispositifs, à la seule condition
que la somme d’indices d’équivalence de la sonnerie de tous les dispositifs n’excède pas cinq.

The standard connecting arrangement code (telephone jack type) for equipment with direct connections to the
telephone network is CA11A.

Vietnam Telecom wired/wireless marking for ICTQC Type approved products

46 Chapter 3 Regulatory information ENWW

Additional statements for wireless products

FCC compliance statement—United States

Exposure to radio frequency radiation

CAUTION: The radiated output power of this device is far below the FCC radio frequency exposure limits.

Nevertheless, the device shall be used in such a manner that the potential for human contact during normal
operation is minimized.

In order to avoid the possibility of exceeding the FCC radio frequency exposure limits, human proximity to the
antenna shall not be less than 20 cm (8 in) during normal operation.

This device complies with Part 15 of FCC Rules. Operation is subject to the following two conditions: (1) this
device may not cause interference, and (2) this device must accept any interference, including interference that
may cause undesired operation of the device.

CAUTION: Based on Section 15.21 of the FCC rules, changes of modications to the operation of this product

without the express approval by HP may invalidate its authorized use.

Australia statement

This device incorporates a radio-transmitting (wireless) device. For protection against radio transmission
exposure, it is recommended that this device be operated no less than 20 cm from the head, neck, or body.

Brazil ANATEL statement

Este equipamento opera em caráter secundário, isto é, não tem direito à proteção contra interferência
prejudicial, mesmo de estações do mesmo tipo, e não pode causar interferência a sistemas operando em caráter
primário.

Canadian statements

For Indoor Use. This digital apparatus does not exceed the Class B limits for radio noise emissions from digital
apparatus as set out in the radio interference regulations of the Canadian Department of Communications. The
internal wireless radio complies with RSS 210 of Industry Canada.

Pour l´usage d´intérieur. Le présent appareil numérique n´émet pas de bruits radioélectriques dépassant les
limites applicables aux appareils numériques de Classe B prescribes dans le règlement sur le brouillage
radioélectrique édicté par le Ministère des Communications du Canada. Le composant RF interne est conforme à
la norme CNR-210 d´Industrie Canada.

Exposure to Radio Frequency Radiation (Canada)

WARNING! Exposure to Radio Frequency Radiation. The radiated output power of this device is below the

Industry Canada radio frequency exposure limits. Nevertheless, the device should be used in such a manner that
the potential for human contact is minimized during normal operation.

To avoid the possibility of exceeding the Industry Canada radio frequency exposure limits, human proximity to
the antennas should not be less than 20 cm (8 inches).

ENWW Additional statements for wireless products 47

Products with 5 GHz Operation Industry of Canada

CAUTION: When using IEEE 802.11a wireless LAN, this product is restricted to indoor use, due to its operation in

the 5.15- to 5.25-GHz frequency range. Industry Canada requires this product to be used indoors for the
frequency range of 5.15 GHz to 5.25 GHz to reduce the potential for harmful interference to co-channel mobile
satellite systems. High-power radar is allocated as the primary user of the 5.25- to 5.35-GHz and 5.65- to 5.85­GHz bands. These radar stations can cause interference with and/or damage to this device.

European Union regulatory notice

The telecommunications functionality of this product may be used in the following EU and EFTA countries/
regions:

Austria, Belgium, Bulgaria, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary,
Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland,
Portugal, Romania, Slovak Republic, Slovenia, Spain, Sweden, Switzerland, and United Kingdom.

Notice for use in Japan

この機器は技術基準適合証明又は工事設計認証を受けた無線設備を搭載しています。

Notice for use in Russia

Существуют определенные ограничения по использованию беспроводных сетей (стандарта 802.11 b/g) с
рабочей частотой 2,4 ГГц: Данное оборудование может использоваться внутри помещений с
использованием диапазона частот 2400-2483,5 МГц (каналы 1-13). При использовании внутри помещений
максимальная эффективная изотропно–излучаемая мощность (ЭИИМ) должна составлять не более
100мВт.

Mexico statement

Aviso para los usuarios de México

“La operación de este equipo está sujeta a las siguientes dos condiciones: (1) es posible que este equipo o
dispositivo no cause interferencia perjudicial y (2) este equipo o dispositivo debe aceptar cualquier interferencia,
incluyendo la que pueda causar su operación no deseada."

Para saber el modelo de la tarjeta inalámbrica utilizada, revise la etiqueta regulatoria de la impresora.

48 Chapter 3 Regulatory information ENWW

Taiwan statement

Korean statement

Vietnam Telecom wired/wireless marking for ICTQC Type approved products

ENWW Additional statements for wireless products 49

50 Chapter 3 Regulatory information ENWW

Index

A

anticounterfeit supplies 14

B

batteries included 25

C

cartridges

non-HP 13
recycling 25

warranty 12
counterfeit supplies 14
customer support

online 21

D

disposal, end-of-life 25

E

electronic hardware recycling 27
end-of-life disposal 25
environmental stewardship

program 23

Eurasian conformity 43

F

Finnish laser safety statement 41
fraud Web site 14

H

hardware recycling, Brazil 27
HP Customer Care 21
HP fraud Web site 14

J

Japanese VCCI statement 40

K

Korean EMC statement 40

L

laser safety statements 41
license, software 16

M

material restrictions 25
Material Safety Data Sheet (MSDS)

29

memory chip, toner cartridge

description 15

mercury-free product 25

N

non-HP supplies 13

O

online support 21

R

recycling 25

electronic hardware 27

S

safety statements 41
software

software license agreement 16

supplies

counterfeit 14
non-HP 13
recycling 25

support

online 21

T

technical support

online 21

toner cartridges

memory chips 15
non-HP 13

recycling 25
warranty 12

W

warranty

customer self repair 20
license 16
product 2

toner cartridges 12
waste disposal 27
Web sites

customer support 21

fraud reports 14

Material Safety Data Sheet

(MSDS) 29

ENWW Index 51

52 Index ENWW