HP L9H59UT, L9H60UT User manual
User Guide
© Copyright 2015 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel is a trademark of
Intel Corporation in the U.S. and other
countries. Microsoft and Windows are U.S.
registered trademarks of the Microsoft group
of companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
First Edition: March 2015
Document Part Number: 804231-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and then
follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and
software) within 14 days for a full refund
subject to the refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place
the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as
pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter
comply with the user-accessible surface temperature limits defined by the International Standard for Safety
of Information Technology Equipment (IEC 60950).
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iv Safety warning notice ENWW
Table of contents
1 Starting right ................................................................................................................................................ 1
Best practices ......................................................................................................................................................... 1
More HP resources ................................................................................................................................................. 2
2 Getting to know your computer ...................................................................................................................... 3
Finding your hardware and software information ................................................................................................ 3
Right side ............................................................................................................................................................... 4
Rear ........................................................................................................................................................................ 5
Display ................................................................................................................................................................... 6
Top ......................................................................................................................................................................... 7
Touchpad ............................................................................................................................................. 7
Lights ................................................................................................................................................... 8
Buttons and speakers ......................................................................................................................... 9
Keys ................................................................................................................................................... 10
Labels ................................................................................................................................................................... 11
3 Customizable keyboard ................................................................................................................................ 12
HP Keyboard Control ........................................................................................................................................... 12
Current settings ................................................................................................................................................... 13
User profiles ........................................................................................................................................................ 13
Programmable keys ............................................................................................................................................ 14
Lighting zones ..................................................................................................................................................... 15
Advanced keyboard settings ............................................................................................................................... 16
Keyboard shortcuts ........................................................................................................................... 17
Disable key assignments .................................................................................................................. 18
4 Connecting to a network .............................................................................................................................. 19
Connecting to a wireless network ....................................................................................................................... 19
Using the wireless controls ............................................................................................................... 19
Using the wireless button ............................................................................................... 19
Using HP Connection Manager (select models only) ..................................................... 20
Using operating system controls ................................................................................... 20
Sharing data and drives and accessing software ............................................................................. 20
Using a WLAN ..................................................................................................................................... 21
Using an Internet service provider ................................................................................. 21
Setting up a WLAN .......................................................................................................... 22
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Configuring a wireless router ......................................................................................... 22
Protecting your WLAN ..................................................................................................... 22
Connecting to a WLAN ..................................................................................................... 23
Using Bluetooth wireless devices ..................................................................................................... 23
5 Enjoying entertainment features .................................................................................................................. 24
Multimedia features ............................................................................................................................................ 24
Using the webcam ............................................................................................................................................... 25
Using audio .......................................................................................................................................................... 26
Connecting speakers ......................................................................................................................... 26
Connecting headphones and microphones ...................................................................................... 26
Testing your audio features .............................................................................................................. 26
Using video .......................................................................................................................................................... 26
Connecting video devices by using an HDMI cable ........................................................................... 27
Setting up HDMI audio .................................................................................................... 27
Connecting digital display devices by using a DisplayPort cable ..................................................... 28
Using Intel Wireless Display and Wireless Music (select models only) ............................................ 29
6 Navigating the screen .................................................................................................................................. 30
Using the touchpad and gestures ....................................................................................................................... 30
Scrolling ............................................................................................................................................. 31
2-finger pinch zoom .......................................................................................................................... 31
Rotating ............................................................................................................................................. 32
Flicking .............................................................................................................................................. 32
Using the keyboard and mouse ........................................................................................................................... 32
Using the keys ................................................................................................................................... 33
Using the action keys ...................................................................................................... 33
Using ALT GR key combinations ..................................................................................... 34
7 Using HP Performance Advisor ...................................................................................................................... 35
Managing BIOS with HP Performance Advisor .................................................................................................... 35
8 Managing power .......................................................................................................................................... 36
Initiating Sleep and Hibernation .......................................................................................................................... 36
Manually initiating and exiting Sleep ................................................................................................ 37
Manually initiating and exiting Hibernation (select models only) ................................................... 37
Setting password protection on wakeup .......................................................................................... 37
Using the power meter ........................................................................................................................................ 38
Selecting a power plan ........................................................................................................................................ 38
Running on battery power ................................................................................................................................... 38
vi ENWW
Factory-sealed battery ..................................................................................................................... 38
Finding battery information .............................................................................................................. 39
Conserving battery power ................................................................................................................. 39
Identifying low battery levels ........................................................................................................... 39
Resolving a low battery level ............................................................................................................ 39
Resolving a low battery level when external power is available .................................. 39
Resolving a low battery level when no power source is available ................................ 39
Resolving a low battery level when the computer cannot exit Hibernation ................. 40
Running on external AC power ............................................................................................................................ 40
Troubleshooting power problems .................................................................................................... 40
Refreshing your software content with Intel Smart Connect Technology (select models only) ....................... 41
Shutting down the computer .............................................................................................................................. 42
9 Maintaining your computer .......................................................................................................................... 43
Improving performance ....................................................................................................................................... 43
Handling drives .................................................................................................................................. 43
Using Disk Cleanup ............................................................................................................................ 43
Updating programs and drivers .......................................................................................................................... 44
Cleaning your computer ...................................................................................................................................... 44
Cleaning procedures ......................................................................................................................... 44
Cleaning the display ........................................................................................................ 44
Cleaning the sides or cover ............................................................................................. 44
Cleaning the touchpad, keyboard, or mouse ................................................................. 45
Traveling with or shipping your computer .......................................................................................................... 45
10 Securing your computer and information ..................................................................................................... 47
Locating your security software ......................................................................................................................... 47
Using passwords .................................................................................................................................................. 47
Setting Windows passwords ............................................................................................................. 48
Setting Setup Utility (BIOS) passwords ............................................................................................ 48
Using Internet security software ......................................................................................................................... 49
Using antivirus software ................................................................................................................... 49
Using firewall software ..................................................................................................................... 49
Installing software updates ................................................................................................................................ 49
Installing critical security updates .................................................................................................... 49
Installing HP and third-party software updates .............................................................................. 50
Securing your wireless network .......................................................................................................................... 50
Backing up your software applications and information ................................................................................... 50
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11 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ................................................................. 51
Starting Setup Utility (BIOS) ................................................................................................................................ 51
Updating the BIOS ................................................................................................................................................ 51
Determining the BIOS version ........................................................................................................... 51
Downloading a BIOS update .............................................................................................................. 51
Using HP PC Hardware Diagnostics (UEFI) .......................................................................................................... 52
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................. 53
12 Backing up, restoring, and recovering ......................................................................................................... 54
Creating backups ................................................................................................................................................. 54
Creating recovery media to recover the original system ................................................................. 54
What you need to know .................................................................................................. 54
Creating the recovery media ........................................................................ 54
Creating system restore points ........................................................................................................ 55
What you need to know .................................................................................................. 55
Creating a system restore point ..................................................................................... 55
Backing up system and personal information .................................................................................. 55
Tips for a successful backup ........................................................................................... 55
What you need to know .................................................................................................. 56
Creating a backup using Windows Backup and Restore ................................................ 56
Restore and recovery .......................................................................................................................................... 57
Restoring to a previous system restore point .................................................................................. 57
Restoring specific files ...................................................................................................................... 57
Restoring specific files using Windows Backup and Restore ......................................... 57
Recovering the original system using HP Recovery Manager .......................................................... 57
What you need to know .................................................................................................. 57
Recovering using HP Recovery partition (select models only) ...................................... 58
Recovering using the recovery media ............................................................................ 58
Changing the computer boot order .............................................................. 58
13 Specifications ........................................................................................................................................... 59
Input power .......................................................................................................................................................... 59
Operating environment ....................................................................................................................................... 59
14 Electrostatic Discharge .............................................................................................................................. 60
Index ............................................................................................................................................................. 61
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1 Starting right
Best practices
After you set up and register the computer, we recommend the following steps to get the most out of your
smart investment:
●
If you haven’t already done so, connect to a wired or wireless network. See details in
network on page 19.
●
Become familiar with the computer hardware and software. Go to
on page 3 and Enjoying entertainment features on page 24 for information.
●
Update or purchase antivirus software. Learn more at
●
Back up your hard drive by creating recovery discs or a recovery flash drive. See
and recovering on page 54.
Using antivirus software on page 49.
Getting to know your computer
Connecting to a
Backing up, restoring,
ENWW Best practices 1
More HP resources
You have already used Setup Instructions to turn on the computer and locate this guide. For product details,
how-to information, and more, use this table.
Resource Contents
Setup Instructions
Help and Support
To access Help and Support, select Start > Help and
Support. For U.S. support, go to
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Worldwide support
To get support in your language, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Safety & Comfort Guide
To access this guide, select Start > HP Support Assistant
> Next > My computer > User Guides.
– or –
Go to
http://www.hp.com/ergo.
Regulatory, Safety and Environmental Notices
To access this guide, select Start > HP Support Assistant
> Next > My computer > User Guides.
Limited Warranty*
To access this guide, select Start > HP Support Assistant
> Next > My computer > User Guides.
http://www.hp.com/go/
●
Overview of computer setup and features.
●
A broad range of how-to information and troubleshooting tips.
●
Chat online with an HP technician
●
Support telephone numbers
●
HP service center locations
●
Proper workstation setup
●
Guidelines for posture and work habits that increase your comfort
and decrease your risk of injury
●
Electrical and mechanical safety information
●
Important regulatory notices
●
Specific warranty information about this computer
– or –
Go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer
and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited Warranty in the box. For
countries/regions where the warranty is not provided in printed format, you may request a printed copy from
orderdocuments or write to:
●
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
●
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label),
name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
worldwide support, go to
http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/contactHP. For
http://www.hp.com/go/
2 Chapter 1 Starting right ENWW
2 Getting to know your computer
Finding your hardware and software information
▲
Select Start > Computer.
– or –
▲
Select Start > All Programs > HP > HP Performance Advisor > Your Computer > Device Information.
A list displays all the devices installed in your computer, including optical drives, solid-state drives (SSD), or a
secondary hard drive.
To find out what software is included on your computer, select Start > All Programs.
ENWW Finding your hardware and software information 3
Right side
Component Description
(1) Memory card reader Reads optional memory cards that store, manage, share, or
access information.
To insert a card:
Hold the card label-side up, with connectors facing the slot,
insert the card into the slot, and then press in on the card until it
is firmly seated.
To remove a card:
Press in on the card it until it pops out.
4 Chapter 2 Getting to know your computer ENWW
Rear
Component Description
(1) Vents (2) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and off during routine operation.
(2) AC adapter light
(3)
(4)
(5)
(6)
(7)
Power connector Connects an AC adapter.
USB 3.0 ports (4) Connect optional USB devices, such as a keyboard, mouse,
HDMI port Connects an optional video or audio device, such as a high-
Mini DisplayPort Connects an optional digital display device, such as a high-
Audio-out (headphone)/Audio-in (microphone)
jack
●
On: The AC adapter is connected and the battery is
charged.
●
Off: The computer is using battery power.
external drive, printer, scanner or USB hub.
NOTE: Your computer does not include a RJ-45 (network) jack.
To connect to a wired network, you must use the USB Ethernet
adapter provided.
definition television, any compatible digital or audio component,
or a high-speed HDMI device.
performance monitor or projector.
NOTE: You can connect up to 2 optional display devices with a
Mini DisplayPort splitter (purchased separately).
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audioin (microphone).
ENWW Rear 5
Display
Component Description
(1) WLAN antennas* Send and receive wireless signals to communicate with wireless local
area networks (WLANs).
(2) Internal microphones (2) Record sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
To use the webcam, select Start > All Programs > Communication
and Chat > HP WebCam.
(5) Internal display switch Turns off the display and initiates Sleep if the display is closed while
the power is on.
NOTE: The internal display switch is not visible from the outside of
the computer.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices
that applies to your country or region. To access this guide, select Start > HP Support Assistant > Next > My computer > User Guides.
6 Chapter 2 Getting to know your computer ENWW
Top
Touchpad
Component Description
(1) Touchpad zone Reads your finger gestures to move the pointer or activate
(2) Left touchpad button Functions like the left button on an external mouse.
(3) Right touchpad button Functions like the right button on an external mouse.
items on the screen.
TIP: You can disable the touchpad or change the touchpad
sensitivity and click speed. See
on page 17 and Using the touchpad and gestures on page 30
for more information.
Keyboard shortcuts
ENWW Top 7
Lights
TIP: You can customize the keyboard lighting. See Lighting zones on page 15.
Component Description
(1)
(2) Caps lock light On: Caps lock is on, which switches the keys to all capital letters.
(3)
(4)
Power light
Mute light
Wireless light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts off power to the display
and other unneeded components.
●
Off: The computer is off or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
Off: An integrated wireless device, such as a wireless local
area network (WLAN) device and/or a Bluetooth® device, is
on.
●
Amber: All wireless devices are off.
8 Chapter 2 Getting to know your computer ENWW
Buttons and speakers
Component Description
(1)
(2) Speakers (2) Produce sound.
Power button
●
When the computer is off, press the button to turn on the
computer.
●
When the computer is on, press the button briefly to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briefly to exit Sleep.
●
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button will
result in the loss of unsaved information.
If the computer has stopped responding and Windows®
shutdown procedures are ineffective, press and hold the power
button down for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start > Control
Panel > System and Security > Power Options, or see
power on page 36.
Managing
ENWW Top 9
Keys
TIP: You can customize these keys in HP Keyboard Control. See Advanced keyboard settings on page 16.
Component Description
(1) Programmable keys Allow you to create up to 30 different customized key
combinations when used alone or with the fn, ctrl, alt, or shift
keys. See
Programmable keys on page 14 for more information.
(2) esc key Displays system information when pressed in combination with
(3) fn key Executes frequently used system functions when pressed in
(4)
(5) Action keys Execute frequently used system functions when pressed in
(6)
Windows key Displays the Windows Start menu.
Windows application key Displays options for a selected object.
the fn key.
combination with one of the action keys or the esc key.
TIP: You can disable the Windows key in HP Keyboard Control.
See
Disable key assignments on page 18.
combination with the fn key.
NOTE: On select models, the fn+f5 action key turns the
keyboard backlight feature off or on.
TIP: You can disable the Windows application key in HP
Keyboard Control. See
Disable key assignments on page 18.
10 Chapter 2 Getting to know your computer ENWW
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT: All labels described in this section will be located in one of 3 places depending on your
computer model: affixed to the bottom of the computer, located in the battery bay, or under the service door.
TIP: You can also press fn+esc for system information.
●
Service label—Provides important information to identify your computer. When contacting support,
you will probably be asked for the serial number, and possibly for the product number or the model
number. Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that most
closely matches the service label on your computer.
Component
(1) Serial number
(2) Product number
(3) Warranty period
(4) Model number (select models only)
●
Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains the
Windows Product Key. You may need the Product Key to update or troubleshoot the operating system.
HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the physical label, but have a
Digital Product Key electronically installed.
NOTE: This Digital Product Key is automatically recognized and activated by Microsoft Operating
Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with HP-approved recovery
methods.
●
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certification label(s)—Provide(s) information about optional wireless devices and the approval
markings for the countries or regions in which the devices have been approved for use.
ENWW Labels 11
3 Customizable keyboard
Your computer includes a highly customizable keyboard with unique lighting effects. Create profiles and
configure shortcuts and lighting for ultimate experience.
NOTE: Keyboard macros are not supported.
HP Keyboard Control
HP Keyboard Control is a utility that allows you to customize your computer for your specific needs. With HP
Keyboard Control, you can do the following:
●
Create user profiles
●
Program key assignments
●
Customize the keyboard lighting
●
Disable the touchpad or touch screen
●
Turn fans to maximum speed
●
Enable or disable current key assignments
NOTE: Keyboard macros are not supported.
To open HP Keyboard Control from the Windows desktop:
▲
Click the HP Keyboard Control icon.
12 Chapter 3 Customizable keyboard ENWW
Current settings
Current Settings in HP Keyboard Control shows you the current, active state of all the keyboard, lighting, and
advanced settings. In Current Settings, you can view and change settings and they are instantly applied.
To save current settings for future use:
1. From the Windows desktop, click the HP Keyboard Control icon.
2. Under Profiles, select Current Settings, and then make any necessary changes.
3. Click the Save icon, and then type the name of the new user profile.
User profiles
A user profile is a group of settings that can be customized and saved. You can create an unlimited number of
profiles and assign up to 10 profiles at a time using the fn key + any one of the number keys.
To create user profiles:
1. From the Windows desktop, click the HP Keyboard Control icon.
2. Under Profiles, click the + icon to create a user profile.
3. Type the name of the user profile.
NOTE: Repeat steps 2 through 3 to create an unlimited number of user profiles.
NOTE: Launch a saved user profile by pressing fn + the number key combination that you defined for that
user profile.
TIP: You can make changes to existing profiles and save them, or you can click Load Default to return the
user profile to the default settings.
ENWW Current settings 13
Programmable keys
The keyboard has six programmable keys (1) with up to five different settings each. You can create a total of
30 different key combinations when used alone or with the fn, ctrl, alt, or shift keys.
To program the keys:
1. From the Windows desktop, click the HP Keyboard Control icon.
2. Select the Key Assignments tab, and then click the box next to the key you want to program.
3. Type any key assignment that you want, and then assign it to a user profile.
NOTE: Repeat steps 2 through 3 for a total of 30 different combinations.
14 Chapter 3 Customizable keyboard ENWW
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