HP (Hewlett-Packard) DV2500, DV2700, KN998UA User Manual

HP Pavilion dv2500 and dv2700 Notebook PC
Maintenance and Service Guide
© Copyright 2007 Hewlett-Packard Development Company, L.P.
AMD, the AMD Arrow logo, Athlon, Sempron, Turion, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel. Celeron, Core, and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Fourth Edition: December 2007
First Edition: April 2007
Document Part Number: 448075-004
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ...................................................................................................................... 8
Display components .................................................................................................. 8
Buttons, speakers, and fingerprint reader ..................................................................... 9
Keys ...................................................................................................................... 11
Lights ..................................................................................................................... 12
TouchPad ............................................................................................................... 13
Front components ................................................................................................................... 14
Left-side components ............................................................................................................... 15
Rear component ..................................................................................................................... 16
Right-side components ............................................................................................................ 16
Bottom components ................................................................................................................ 17
3 Illustrated parts catalog
Serial number location ............................................................................................................ 18
Computer major components ................................................................................................... 19
Display assembly components ................................................................................................. 30
Door/Cover Kit ...................................................................................................................... 32
Cable Kit .............................................................................................................................. 33
Mass storage devices ............................................................................................................. 34
Miscellaneous parts ................................................................................................................ 35
Sequential part number listing .................................................................................................. 37
4 Removal and replacement procedures
Preliminary replacement requirements ....................................................................................... 48
Tools required ......................................................................................................... 48
Service considerations ............................................................................................. 48
Plastic parts ............................................................................................. 48
Cables and connectors ............................................................................. 49
Drive handling ......................................................................................... 49
Grounding guidelines .............................................................................................. 50
v
Electrostatic discharge damage .................................................................. 50
Packaging and transporting guidelines ........................................ 51
Workstation guidelines .............................................................. 51
Equipment guidelines ................................................................. 52
Unknown user password .......................................................................................... 53
Component replacement procedures ........................................................................................ 54
Serial number ......................................................................................................... 54
Computer feet ......................................................................................................... 55
Battery ................................................................................................................... 56
Camera module ...................................................................................................... 57
Display inverter ....................................................................................................... 59
Hard drive ............................................................................................................. 61
WLAN module ........................................................................................................ 65
SIM ....................................................................................................................... 69
RTC battery ............................................................................................................ 70
Memory module ...................................................................................................... 71
Optical drive .......................................................................................................... 73
Keyboard ............................................................................................................... 74
WWAN module ..................................................................................................... 78
Switch cover ........................................................................................................... 79
Display assembly .................................................................................................... 82
Top cover ............................................................................................................... 87
TouchPad ............................................................................................................... 92
Wireless switch board ............................................................................................. 94
Modem module ...................................................................................................... 95
Audio board ........................................................................................................... 97
Bluetooth module .................................................................................................... 98
USB board ........................................................................................................... 100
Speaker assembly ................................................................................................. 102
Display switch module ........................................................................................... 104
System board ....................................................................................................... 106
Power connector cable .......................................................................................... 108
ExpressCard assembly ........................................................................................... 109
Fan/heat sink assembly ......................................................................................... 112
Processor ............................................................................................................. 115
5 Setup Utility
Starting the Setup Utility ........................................................................................................ 117
Changing the language of the Setup Utility ............................................................................. 117
Navigating and selecting in the Setup Utility ............................................................................ 118
Displaying system information ................................................................................................ 118
Restoring default settings in the Setup Utility ............................................................................ 118
Using advanced Setup Utility features ..................................................................................... 119
vi
Closing the Setup Utility ........................................................................................................ 119
Setup Utility menus ............................................................................................................... 119
6 Specifications
Computer specifications ........................................................................................................ 122
14.1-inch, WXGA, BrightView display specifications ............................................................... 123
Hard drive specifications ...................................................................................................... 124
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications .............................. 125
High Definition DVD-ROM and DVD±RW Drive ....................................................................... 126
System DMA specifications .................................................................................................... 127
System interrupt specifications—Intel processors ....................................................................... 128
System interrupt specifications—AMD processors ..................................................................... 129
System I/O address specifications—Intel processors ................................................................. 130
System I/O address specifications—AMD processors ............................................................... 132
System memory map specifications—Intel processors ................................................................ 134
System memory map specifications—AMD processors .............................................................. 135
7 Screw listing
Phillips PM2.0×5.0 captive screw .......................................................................................... 138
Phillips PM2.5×4.0 screw ..................................................................................................... 139
Phillips PM3.0×4.0 screw ..................................................................................................... 142
Phillips PM2.0×6.0 shoulder screw ........................................................................................ 143
Phillips PM2.5×9.0 screw ..................................................................................................... 143
Silver Phillips PM2.0×3.0 screw ............................................................................................ 146
Phillips PM2.5×7.0 screw ..................................................................................................... 148
Black Phillips PM2.0×3.0 screw ............................................................................................. 150
Black Phillips PM2.5×5.0 screw ............................................................................................. 152
Phillips PM2.0×5.0 screw ..................................................................................................... 154
Silver Phillips PM2.5×5.0 screw ............................................................................................ 155
Phillips PM2.0×2.0 screw ..................................................................................................... 157
Phillips PM2.0×4.0 screw ..................................................................................................... 158
Phillips PM2.0×11.0 captive screw ........................................................................................ 159
8 Backup and Recovery
Recovering system information ............................................................................................... 160
Backing up your information ................................................................................... 160
Using system restore points ..................................................................................... 161
Creating recovery discs ......................................................................................... 162
When to back up ................................................................................... 160
Back up suggestions ............................................................................... 161
When to create restore points .................................................................. 161
Create a system restore point ................................................................... 161
Restore to a previous date and time .......................................................... 162
vii
Reinstalling software programs and drivers ............................................................... 163
Reinstalling preinstalled programs and drivers ........................................... 163
Reinstalling programs from discs .............................................................. 163
Performing a recovery ........................................................................................... 164
Recovering from the recovery discs ........................................................... 164
Recovering from the partition on the hard drive .......................................... 164
Deleting the recovery partition on the hard drive ....................................................... 165
Updating reinstalled software ................................................................................. 165
9 Connector pin assignments
Audio-in (microphone) .......................................................................................................... 166
Audio-out (headphone) ......................................................................................................... 166
External monitor ................................................................................................................... 167
RJ-11 (modem) ..................................................................................................................... 168
RJ-45 (network) .................................................................................................................... 168
S-Video-out .......................................................................................................................... 169
Universal Serial Bus .............................................................................................................. 169
10 Power cord set requirements
Requirements for all countries or regions ................................................................................. 170
Requirements for specific countries or regions .......................................................................... 171
11 Recycling
Battery ................................................................................................................................ 172
Display ............................................................................................................................... 172
Index ............................................................................................................................... 178
viii
1

Product description

Category Description Intel processors
with discrete graphics subsystem
Product Name HP Pavilion dv2500 and
dv2700 Notebook PC
Processors Intel® Core™ Duo with 800-MHz front side bus (FSB)
T8300 2.40-GHz processor with
T8100 2.10-GHz processor with
T7700 2.40-GHz processor with
T7500 2.20-GHz processor with
T7250 2.00-GHz processor with
T5550 1.83-GHz processor with
T9300 2.50-GHz processor with 6-MB L2 cache
3-MB L2 cache
3-MB L2 cache
4-MB L2 cache
4-MB L2 cache
2-MB L2 cache
2-MB L2 cache
Intel processors with UMA graphics subsystem
AMD processors with UMA graphics subsystem
T5450 1.67-GHz processor with
2-MB L2 cache
T2330 1.60 GHz processor with
T2310 1.46 GHz processor with
540 1.86-GHz processor with 1-
530 1.73-GHz processor with 1-
Intel Pentium® Dual-Core:
T2370 1.73 GHz processor with 1-MB L2 cache
1-MB L2 cache
1-MB L2 cache
Intel Celeron® M:
MB L2 cache
MB L2 cache
√√
1
Category Description Intel processors
with discrete graphics subsystem
Intel processors with UMA graphics subsystem
AMD processors with UMA graphics subsystem
Turion™ TL-68 2.4-Ghz processor
Turion TL-66 2.3-Ghz processor
Turion TL-62 2.1-Ghz processor
Turion TL-60 2.0-Ghz processor
Turion TL-58 1.9-GHz processor
Turion TL-55 1.8-GHz processor
Turion MK-38 2.2-GHz processor
Athlon™ TK-57 1.9-GHz
Sempron™ 3800 2.2-GHz
Sempron 3600 2.0-GHz
AMD processors:
with 1-MB L2 cache
with 1-MB L2 cache
with 1-MB L2 cache
with 1-MB L2 cache
with 1-MB L2 cache
with 512-KB L2 cache
with 512-MB L2 cache
processor with 2-GB L2 cache
processor with 256-KB L2 cache
processor with 256-KB L2 cache
Chipset
Northbridge: GM965
Southbridge: Intel ICH8m
Northbridge: nVidia MCP67M
Southbridge: nVidia Integrated
Graphics nVidia Discrete PCI Express
Northbridge: Intel PM965
× 16 Graphics
nVidia NB8M GS with 64
MB of dedicated video memory (8M × 32 GDDR3 × 2 PCs) with 128 MB of video memory when system memory is less than 1 GB (64 MB + 64 MB Turbo Cache)
nVidia NB8M GS with 64
MB of dedicated video memory (8M × 32 GDDR3 × 2 PCs) with 256 MB of video memory when system memory is greater than or equal to 1 GB (64 MB + 192 MB Turbo Cache)
2Chapter 1 Product description
Category Description Intel processors
with discrete graphics subsystem
System design supports up to 55­W GPU requirement.
Intel processors with UMA graphics subsystem
AMD processors with UMA graphics subsystem
Mobile Intel Graphics Media Accelerator X3100
Unified Memory Architecture (UMA) with shared video memory:
Up to 64 MB on computers
with 512 MB or less of system memory
Up to 128 MB on computers
with more than 512 MB of system memory
Memory size is a dynamic change.
UMA nVidia
Unified Memory Architecture (UMA) with shared video memory:
Up to 64 MB on computers
with 512 MB of system memory
Up to 256 MB on computers
with 1024 MB of system memory
Up to 576 MB on computers
with more than 2048 MB of system memory
Panel
Memory
Customer-accessible/upgradable
Supports up to 4 GB of system
DDRII PC2-5300 (667-MHz)
Supports the following
14.1-inch, WXGA with BrightView
2 SODIMM slots
RAM
√√
configurations:
4096 (2048 x 2)
3072 (2048 + 1048)
2048 (2048 × 1)
2048 (1024 × 2)
1536 (1024 + 512)
3
Category Description Intel processors
with discrete graphics subsystem
1024 (1024 × 1, 512 × 2)
512 (512 × 1)
Intel processors with UMA graphics subsystem
AMD processors with UMA graphics subsystem
Hard drives
Serial ATA
Supports the following drives:
Optical drives
Parallel ATA
12.7-mm tray load
Supports the following drives:
Supports 9.5-mm, 2.5-inch hard drives
320-GB, 5400-rpm
250-GB, 5400-rpm
200-GB, 4200-rpm
160-GB, 5400-rpm
120-GB, 5400-rpm
80-GB, 5400-rpm
Fixed (removal of 1 screw required)
DVD±RW and CD-RW Super
Multi Double-Layer Combo Drive with LightScribe
Supports High Definition DVD-
Diskette drive
Camera
Fixed (no tilt)
640 × 480 by 20 frames per
Microphone
Audio
Supports Windows Vista®
ROM and DVD±RW Drive
Supports external USB drive only
Low-light, VGA camera
second
2 dual-array microphones with software
HD audio
Premium Logo requirements
4Chapter 1 Product description
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
DVD-CD/RW Combo Drive
√√
Category Description Intel processors
with discrete graphics subsystem
Intel processors with UMA graphics subsystem
AMD processors with UMA graphics subsystem
Pavilion-branded Altec Lansing
speakers
Modem
Supports all world-wide
Modem cable not included
Ethernet
Ethernet cable not included
Wireless Integrated wireless local
Intel PRO Wireless 3945
Intel PRO Wireless 4965
56K V.92 data/fax modem
certification requirements
Integrated Marvell E8039 10/100 network interface card (NIC)
area network (WLAN) options by way of wireless module:
802.11a/b/g and 802.11b/g with 2 antennae integrated into the display assembly
802.11a/b/g/n with 3 antennae integrated into the display assembly @ 2.4 and 5.0 GHz
Intel WLAN + Bluetooth®
Broadcom 4321AGN Wi-Fi
Adapter (802.11a/b/g/draft-n) + Bluetooth w/2 antennas
Broadcom 4321AGN Wi-Fi
Adapter (802.11a/b/g/draft-n) w/2 antennas
Broadcom BCM4312 Wi-Fi
Adapter (802.11b/g) w/2 antennas
2 WWAN 5-band antennae built
Subscriber identity module (SIM)
Integrated WWAN options by way of wireless module:
into display assembly
security (customer-accessible in battery bay)
√√
5
Category Description Intel processors
with discrete graphics subsystem
Intel processors with UMA graphics subsystem
AMD processors with UMA graphics subsystem
Support for the following WWAN
formats:
Evolution-data optimized
(EVDO)
High-speed downlink packet
access (HSDPA)
External media card
Digital Media Slot, supports SD,
Supports miniature versions of SD,
Supports 2nd Mini-PCIe
Ports
Audio-out (stereo headphone)
Audio-out (stereo headphone with
Consumer infrared
RJ-11 (modem)
One ExpressCard54 slot
MMC, SD I/O, MS, MSpro, xD
MMC, MS Duo with adapter (adapter is not included)
Audio-in (mono microphone)
S/PDIF)
RJ-45 (Ethernet, includes link and
activity lights)
S-Video-out
USB (3)
VGA (Dsub 15-pin)
1394
2-pin AC power
Docking
Keyboard/pointing devices
TouchPad with 2 buttons and four-
Power requirements
6-cell 2.55-Ah Li-ion battery
6-cell 2.20-Ah Li-ion battery √√
Expansion port 3 supports HP xb3000 Notebook Expansion Base and HP Notebook QuickDock
14.1-inch keyboard
way scroll (taps enabled as default)
12-cell 2.20-Ah Li-ion battery
6Chapter 1 Product description
Category Description Intel processors
with discrete graphics subsystem
Intel processors with UMA graphics subsystem
AMD processors with UMA graphics subsystem
65-W AC adapter with localized
cable plug support (2-wire plug with ground pin, supports 2-pin DC connector)
Security
Fingerprint reader
Operating system Preinstalled:
Configurable Windows Vista
Windows Vista Business (32-bit)
Windows Vista Home Basic (32-
Windows Vista Premium (32- and
Windows Vista Ultimate (64-bit)
Serviceability End-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Security cable slot
embedded "QuickPlay Direct"
bit)
64-bit)
Memory module
Optical drive
WLAN module √√
7
2

External component identification

Top components

Display components

Item Component Description
(1)
(2)
(3)
(4)
*The location of the internal display switch varies by computer model.
8Chapter 2 External component identification
Internal microphones (2) (select models only) Record sound.
Integrated camera light (select models only) On: The integrated camera is in use.
Integrated camera (select models only) Records video and captures still photographs.
Internal display switch* Turns off the display if the display is closed while the
NOTE: If there is a microphone icon next to each
microphone opening, the computer has internal microphones.
computer is on.

Buttons, speakers, and fingerprint reader

Item Component Description
(1)
(2)
(3)
Power button*
Speakers (2) Produce sound.
Media button Opens the QuickPlay program.
When the computer is off, press the button to turn on
the computer.
When the computer is on, press the button to initiate
Sleep.
When the computer is in the Sleep state, press the
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
briefly to exit Hibernation.
If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.
To learn more about power settings, select Start > Control
Panel > System and Maintenance > Power Options.
NOTE: If the computer has been set up to require a logon
password, you may be asked to log on to Windows. QuickPlay opens after you log on. Refer to the QuickPlay Help for more information.
(4)
DVD button Opens the DVD playback feature of the QuickPlay program.
Top components 9
Item Component Description
NOTE: If the computer has been set up to require a logon
password, you may be asked to log on to Windows. QuickPlay opens after you log on. Refer to the QuickPlay Help for more information.
(5)
(6)
(7)
(8)
(9)
(10)
(11)
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.
Previous/rewind button
Play/pause button Plays or pauses the disc.
Next/fast forward button
Stop button Stops the disc.
Volume mute button Mutes and restores the speaker sound.
Volume scroll zone Adjusts speaker volume. Slide your finger to the left to
Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a
Plays the previous track or chapter when pressed once.
Rewinds media when pressed simultaneously with
the fn key.
Plays the next track or chapter when pressed once.
Fast forwards media when pressed simultaneously with
the fn key.
decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume.
password logon.
10 Chapter 2 External component identification

Keys

Item Component Function
(1)
(2)
(3)
(4)
(5)
(6)
esc key Displays system information when pressed in combination
with the fn key.
fn key Executes frequently used system functions when pressed in
combination with a function key or the esc key.
Windows logo key Displays the Windows Start menu.
Windows applications key Displays a shortcut menu for items beneath the pointer.
Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
Function keys Execute frequently used system functions when pressed in
combination with the fn key.
Top components 11

Lights

Item Component Description
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
(9)
Power lights (2)*
Battery light
Drive light Blinking: The hard drive or optical drive is being accessed.
Caps lock light On: Caps lock is on.
Media button light Blinks once when the media button is pressed.
DVD button light Blinks once when the DVD button is pressed.
Previous/rewind light Blinks once when the previous/rewind button is pressed.
Play/pause light Blinks once when the play/pause button is pressed.
Next/fast forward light Blinks once when the next/fast forward button is pressed.
On: The computer is on.
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
On: A battery is charging.
Blinking: A battery that is the only available power
source has reached a low battery level or a critical battery level.
Off: If the computer is plugged into an external power
source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
(10)
(11)
(12)
Stop light Blinks once when the stop button is pressed.
Volume mute light
Volume down light Blinking: The volume scroll zone is being used to decrease
12 Chapter 2 External component identification
Blue: Computer sound is turned on.
Amber: Computer sound is turned off.
speaker volume.
Item Component Description
(13)
(14)
*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

TouchPad

Volume up light Blinking: The volume scroll zone is being used to increase
speaker volume.
Num lock light On: Num lock is on or the embedded numeric keypad is
enabled.
Item Component Function
(1)
(2)
(3)
(4)
(5)
(6)
*This table describes factory settings. To view or change pointing device preferences, select Start > Control Panel > Hardware and Sound > Mouse.
TouchPad light
TouchPad* Moves the pointer and selects or activates items on the
TouchPad left button* Functions like the left button on an external mouse.
TouchPad on/off button Enables/disables the TouchPad.
TouchPad scroll zone Scrolls up or down.
TouchPad right button* Functions like the right button on an external mouse.
Blue: TouchPad is enabled.
Amber: TouchPad is disabled.
screen.
Top components 13

Front components

Item Component Function
(1)
(2)
(3)
(4)
(5)
Power light
Battery light
Drive light Blinking: The hard drive or optical drive is being accessed.
Wireless switch Turns the wireless feature on or off, but does not create a
Wireless light
On: The computer is on.
Blinking: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
On: A battery is charging.
Blinking: A battery that is the only available power
source has reached a low battery level or a critical battery level.
Off: If the computer is plugged into an external power
source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.
wireless connection.
NOTE: To establish a wireless connection, a wireless
network must already be set up.
Blue: An integrated wireless device, such as a WLAN
device and/or a Bluetooth® device, is turned on.
Amber: An integrated wireless device is turned off.
(6)
(7)
(8)
(9)
Consumer infrared lens Receives a signal from a remote control device, such as the
Audio-in (microphone) jack Connects an optional computer headset microphone, stereo
Audio-out (headphone) jack Produces sound when connected to optional powered stereo
Audio-out (headphone) S/PDIF jack (select models only)
14 Chapter 2 External component identification
HP Remote Control.
array microphone, or monaural microphone.
speakers, headphones, ear buds, a headset, or television audio.
Produces sound when connected to optional powered stereo speakers, headphones, ear buds, a headset, or television audio.

Left-side components

Item Component Function
(1)
(2)
(3)
(4)
(5)
(6)
(7)
(8)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.
S-Video-out jack Connects an optional S-Video device such as a television,
VCR, camcorder, overhead projector, or video capture card.
External monitor port Connects an external VGA monitor or projector.
Expansion port 3 Connects the computer to an optional docking device or
expansion product.
NOTE: The computer has only one expansion port. The
term expansion port 3 describes the type of expansion port.
RJ-45 (network) jack Connects a network cable.
USB port (select models only) Connects an optional USB device.
NOTE: Depending on your computer model, the computer
may include an HDMI port or a USB port.
1394 port (select models only) Connects an optional IEEE 1394 or 1394a device, such as
Digital Media Slot Supports the following optional digital card formats:
a camcorder.
Memory Stick (MS)
(9)
(10)
Memory Stick Pro (MSP)
MultiMediaCard (MMC)
Secure Digital Input/Output (SD I/O)
Secure Digital (SD) Memory Card
xD-Picture Card (XD)
xD-Picture Card (XD) Type H
xD-Picture Card (XD) Type M
Digital Media Slot light On: A digital card is being accessed.
ExpressCard slot Supports optional ExpressCard/54 cards.
Left-side components 15

Rear component

Component Description
Vent Enables airflow to cool internal components.

Right-side components

NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Item Component Function
(1)
(2)
(3)
(4)
Optical drive Reads optical discs, and, on select models, also writes to
optical discs.
USB ports Connect optional USB devices.
RJ-11 (modem) jack Connects a modem cable.
Power connector Connects an AC adapter.
16 Chapter 2 External component identification

Bottom components

Item Component Function
(1)
(2)
(3)
(4)
(5)
(6)
Battery bay Holds the battery.
Battery release latch Releases the battery from the battery bay.
Wireless module compartment Contains a wireless module slot.
CAUTION: To prevent an unresponsive system, replace
the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Vents (4) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Memory module compartment Contains 2 memory module slots.
Hard drive bay Holds the hard drive and the RTC battery.
Bottom components 17
3

Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.
18 Chapter 3 Illustrated parts catalog

Computer major components

Item Description Spare part number
(1) Display assemblies
Computer major components 19
Item Description Spare part number
14.1-inch, WXGA, BrightView, display assembly for use only with computer models
14.1-inch, WXGA, BrightView, display assembly for use only with computer models not
14.1-inch, WXGA, BrightView, display assembly for use only with computer models
14.1-inch, WXGA, BrightView, display assembly for use only with computer models
14.1-inch, WXGA, BrightView, display assembly for use only with Artist Edition
14.1-inch, WXGA, BrightView, display assembly for use only with white Special Edition
(2) Switch covers
equipped with a camera module (includes camera module, microphones, and WLAN transceivers and antenna cables)
equipped with a camera module (includes microphones and WLAN transceivers and antenna cables)
sold at Best Buy (includes camera module, microphones, and WLAN transceivers and antenna cables)
equipped with a camera module and a WWAN module (includes camera module, microphones, and WLAN transceivers and antenna cables)
computer models equipped with a camera module (includes camera module, microphones, and WLAN transceivers and antenna cables)
computer models equipped with a camera module (includes camera module, microphones, and WLAN transceivers and antenna cables)
NOTE: See Display assembly components on page 30 for more information on display assembly internal component
spare part numbers.
For use only in computer models with Intel or AMD processors:
448604-001
448603-001
451906-001
451905-001
462527-001
466183-001
For use only in computer models with Intel processors:
For use only in computer models with AMD processors:
(3) Keyboards
Switch cover (includes LED board and cable and power button board and cable)
Switch cover for use only with computer models sold at Best Buy (includes LED
board and cable and power button board and cable)
On Artist Edition computers
On white Special Edition computers
Switch cover (includes LED board and cable and power button board and cable)
For use with basic computer models:
Belgium
Brazil
Canadian French
Denmark, Finland, Norway, and Sweden
France
Germany
Greece
451312-001
451599-001
462532-001
466187-001
455849-001
448615-021
448615-201
448615-121
448615-DH1
448615-051
448615-041
448615-DJ1
Israel 448615-BB1
20 Chapter 3 Illustrated parts catalog
Item Description Spare part number
Italy 448615-061
Japan 448615-291
The Netherlands and Europe 448615-B31
Russia 448615-251
For use only with Special Edition computer models with AMD processors:
Latin America
Portugal
Saudi Arabia
South Korea
Spain
Switzerland
Taiwan
Thailand
Turkey
The United Kingdom
The United States
Japan
448615-161
448615-131
448615-171
448615-AD1
448615-071
448615-111
448615-AB1
448615-281
448615-141
448615-031
448615-001
462549-291
For use only with metal-colored Special Edition computer models with Intel processors:
The United States
Brazil
Denmark, Finland, Norway, and Sweden
France
Italy
Latin America
Portugal
Saudi Arabia
South Korea
Spain
Switzerland
Taiwan
Thailand
Turkey
The United Kingdom
462549-001
452236-201
452236-DH1
452236-051
452236-061
452236-161
452236-131
452236-171
452236-AD1
452236-071
452236-111
452236-AB1
452236-281
452236-141
452236-031
The United States 452236-001
Computer major components 21
Item Description Spare part number
For use only with Artist Edition computer models:
Canadian French 462753-121
Denmark, Finland, Norway, and Sweden 462753-DH1
Germany 462753-041
Brazil
France
Italy
Japan
Latin America
The Netherlands and Europe
Portugal
Saudi Arabia
South Korea
Spain
Taiwan
Thailand
Turkey
462753-201
462753-051
462753-061
462753-291
462753-161
462753-B31
462753-131
462753-171
462753-AD1
462753-071
462753-AB1
462753-281
462753-141
For use only with white Special Edition computer models:
(4a) Top cover trim
(4b)
(4c)
(4d)
(4e)
(4f)
(5) Top covers (include TouchPad and TouchPad cable)
The United Kingdom
The United States
The United States
Door/Cover Kit (see Door/Cover Kit on page 32 for more Door/Cover Kit spare part component information)
For use only in computer models with Intel processors equipped with a Web cam
For use only in metal-colored Special Edition computer models with Intel processors
For use only in white Special Edition computer models
For use only in Artist Edition computer models
ExpressCard slot bezel
SIM slot cover
Hard drive cover
Memory module compartment cover
Wireless module compartment cover
462753-031
462753-001
463976-001
417073-001
430466-001
465309-001
465310-001
465311-001
For use in computer models with Intel or AMD processors:
22 Chapter 3 Illustrated parts catalog
Item Description Spare part number
Equipped with a fingerprint reader (includes fingerprint reader board and cable) 448618-001
For use in computer models with Intel processors:
Not equipped with a fingerprint reader 448619-001
Sold at Best Buy (includes fingerprint reader board and cable) 451600-001
For use in computer models with AMD processors:
(6a) TouchPad (include TouchPad bracket and TouchPad cable)
For use with computer models with Intel processors 451341-001
For use with computer models with AMD processors 455838-001
(6b) TouchPad bracket (included with top cover spare part kits and with TouchPad)
(7a) Modem module (includes modem module cable)
For use in dv2500 models 431852-001
Sold at Best Buy and equipped with a fingerprint reader (includes TouchPad and
TouchPad cable)
Equipped with a WWAN module (includes TouchPad and TouchPad cable)
Equipped with a fingerprint reader board and a WWAN module (includes
TouchPad and TouchPad cable)
On Artist Edition computers (includes TouchPad and TouchPad cable)
On white Special Edition computers (includes TouchPad and TouchPad cable)
Sold at Best Buy (does not include fingerprint reader board)
Sold at Best Buy (includes fingerprint reader board and cable)
Not equipped with a fingerprint reader
457707-001
459767-001
459766-001
462531-001
466188-001
466612-001
466613-001
455835-001
For use in dv2700 models 463971-001
(7b) Modem module cable for use with computer models with Intel processors (included with modem module)
(8) Speaker assembly
(9) ExpressCard assembly
(10) System boards (include thermal material)
On dv2500 models equipped with a discrete graphics subsystem 448596-001
For use in computer models with AMD processors:
For use with computer models with AMD processors 455847-001
417089-001
417112-001
For use in computer models with Intel processors:
On dv2500 models equipped with a UMA graphics subsystem
On dv2500 models equipped with a WWAN module
On dv2700 models equipped with a discrete graphics subsystem
On dv2700 models equipped with a UMA graphics subsystem
On dv2700 models equipped with a WWAN module
448598-001
457356-001
460715-001
460716-001
460718-001
Computer major components 23
Item Description Spare part number
In full-featured dv2500 models not equipped with a camera module 453411-001
In full-featured dv2700 models equipped with a camera module 462535-001
In defeatured dv2700 models equipped with a camera module 462536-001
(11) Wireless switch board (includes wireless switch board cable)
(12) Audio board (includes audio connectors, infrared lens, and audio board cable)
For use in dv2500 computer models with Intel or AMD processors 448626-001
For use in dv2700 computer models with Intel or AMD processors 463972-001
For use in dv2500 computer models with an Intel processor and equipped with a
For use in dv2700 computer models with an Intel processor and equipped with a
(13) Processors (include thermal material)
In defeatured dv2500 models not equipped with a camera module
WWAN module
WWAN module
Intel Core 2 Duo processors:
T9300 (2.50-GHz, 6-MB L2 cache)
T8300 (2.40-GHz, 3-MB L2 cache)
T8100 (2.10-GHz, 3-MB L2 cache)
T7700 (2.40-GHz, 4-MB L2 cache)
453412-001
417092-001
459765-001
463973-001
459799-001
459798-001
459797-001
448148-001
Intel Pentium Dual-Core processors:
T2330 (1.60 GHz, 1-MB L2 cache) 457314-001
T2310 (1.46-GHz, 1-MB L2 cache) 457313-001
Intel Celeron M processors:
540 (1.86-GHz, 1-MB L2 cache) 454321-001
AMD processors:
T7500 (2.20-GHz, 4-MB L2 cache)
T7250 (2.00-GHz, 2-MB L2 cache)
T5750 (2.00-GHz, 2-MB L2 cache)
T5550 (1.83-GHz, 2-MB L2 cache)
T5450 (1.67-GHz, 2-MB L2 cache)
T5250e (1.50-GHz, 2-MB L2 cache)
T2370 (1.73 GHz, 1-MB L2 cache)
530 (1.73-GHz, 1-MB L2 cache)
Turion TL-68 (2.4-GHz, 1-MB L2 cache)
Turion TL-66 (2.3-GHz, 1-MB L2 cache) 450804-001 and
457312-001
457311-001
462353-001
458247-001
451597-001
453948-001
462354-001
457315-001
463917-001
453298-001
24 Chapter 3 Illustrated parts catalog
Item Description Spare part number
Turion TL-62 (2.1 -GHz, 1-MB L2 cache) 455809-001
Turion TL-58 (1.9 -GHz, 1-MB L2 cache) 448561-001
Turion TL-55 (1.86 -GHz, 1-MB L2 cache) 455808-001
Athlon TK-57 (1.9-GHz, 2-GB L2 cache) 459759-001
(14) Fan/heat sink assembly (includes thermal material)
For use in computer models with Intel processors equipped with a UMA graphics
For use in computer models with Intel processors equipped with a discrete graphics
For use in computer models with AMD processors 455843-001
(15) Bluetooth module (includes Bluetooth module cable)
Bluetooth module cable for use in computer models with AMD processors (not illustrated) 458663-001
(16) Power connector cable
Turion TL-60 (2.0 -GHz, 1-MB L2 cache)
Turion MK-38 (2.2-GHz, 512-MB L2 cache)
Sempron 3800 (2.2-GHz, 256-KB L2 cache)
Sempron 3600 (2.0-GHz, 256-KB L2 cache)
subsystem
subsystem
Fan/heat sink assembly mounting bracket (not illustrated)
455807-001
449904-001
459760-001
450609-001
448625-001
450096-001
417114-001
397923-002
For use with computer models with Intel processors 448628-001
For use with computer models with AMD processors 430462-001
(17) Base enclosures
For use only with computer models with Intel processors that are equipped with a
For use only with computer models with Intel or AMD processors that are equipped with
For use only with computer models with Intel processors equipped with a WWAN
(18) USB board (includes USB board cable)
For use in computer models with Intel processors 417085-001
For use in computer models with Intel or AMD processors 455839-001
(19) Batteries
For use in computer models with Intel processors:
discrete graphics subsystem
a UMA graphics subsystem
module
Rubber Feet Kit (includes computer feet, not illustrated)
For use in computer models with Intel or AMD processors:
6-cell, 2.55-Ah
12-cell, 8.80-Ah 452056-001
451342-001
448621-001
451343-001
417095-001
441611-001
Computer major components 25
Item Description Spare part number
6-cell, 2.20-Ah 452057-001
For use in computer models with AMD processors:
12-cell, 8.80-Ah 455806-001
6-cell, 2.20-Ah 455804-001
(20) Hard drives (include hard drive bracket)
80-GB, 5400-rpm 452058-001
For use in computer models with AMD processors:
250-GB, 5400-rpm 455827-001
(21) RTC battery
For use in computer models with Intel processors:
320-MB. 5400-rpm
250-GB, 5400-rpm
200-GB, 4200-rpm
160-GB, 5400-rpm
120-GB, 5400-rpm
320-GB, 5400-rpm
200-GB, 4200-rpm
160-GB, 5400-rpm
120-GB, 5400-rpm
80-GB, 5400-rpm
Hard drive hardware kit (contains screws, hard drive bracket, and connector; not illlustrated)
459611-003
453949-001
455740-001
452060-001
452059-001
459611-002
459951-001
453418-001
453417-001
453416-001
453419-001
417076-001
(22) Memory modules (667-MHz, PC2-5300, 1-DIMM)
For use in computer models with AMD processors:
(23) Optical drives (include bezel and bracket)
For use in computer models with Intel processors:
2048-MB
1024-MB
512-MB
2048-GB
1024-MB
512-MB
For use in computer models with Intel processors:
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 452051-001
26 Chapter 3 Illustrated parts catalog
455739-001
452062-001
452061-001
448151-002
453415-001
453414-001
452052-001
Item Description Spare part number
DVD/CD-RW Combo Drive 452050-001
For use in computer models with AMD processors:
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 455830-001
DVD/CD-RW Combo Drive 455828-001
(24) WLAN modules
High Definition DVD-ROM and DVD±RW Drive
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
802.11a/b/g/n WLAN modules:
For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados,
Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam
For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia,
Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan
For use in Australia, New Zealand, Pakistan, the People's Republic of China, and
South Korea
463933-001
455829-001
441086-001
441086-002
441086-003
802.11a/b/g WLAN modules:
802.11b/g WLAN module for use in Thailand 409407-004
Broadcom 4311AG 802.11a/b/g modules:
For use in Japan
For use in South Korea
For use in Antigua and Barbuda, Argentina, Australia, the Bahamas, Barbados,
Brunei, Canada, Chile, the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia, Mexico, New Zealand, Panama, Paraguay, Saudi Arabia, Taiwan, the United States, and Vietnam
For use in Aruba, Austria, Azerbaijan, Bahrain, Belgium, Bermuda, Brazil,
Bulgaria, the Cayman Islands, Colombia, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jordan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, the United Kingdom, and Uzbekistan
For use in Ecuador, Haiti, Honduras, Pakistan, the People's Republic of China,
Peru, Qatar, South Korea, Uruguay, and Venezuela
For use in Japan
For use in the United States and Canada
441086-291
441086-AD1
452063-001
452063-002
452063-003
451861-291
441075-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas,
441075-002
Computer major components 27
Item Description Spare part number
Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Broadcom 802.11b/g WLAN modules:
For use in Japan
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin
Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
441075-291
441090-001
441090-002
28 Chapter 3 Illustrated parts catalog
Item Description Spare part number
For use in Japan 441090-291
802.11n WLAN modules:
For use in the United States and Canada 436255-001
For use in the Argentina, Australia, Belize, Bolivia, Brazil, Chile, Columbia, Costa
Broadcom BCM4312 WLAN b/g modules:
Rica, Ecuador, El Salvador, Guatemala, Honduras, Hong Kong, Indonesia, Nicaragua, Paraguay, the People's Republic of China, Peru, South Korea, Taiwan, Thailand, Uruguay, Venezuela
For use in Japan
For use in Canada, Cayman Islands, Guam, Puerto Rico, the United States, and
the Virgin Islands
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda,
Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina, Faso Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Zaire, Chile, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, British Virgin Islands, French Guiana, Guadeloupe, Nether Antilles, Aruba, Bermuda, Syria, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, People's Republic of China, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe
436256-001
436256-291
459263-001
459263-002
(25) WWAN modules
HP ev2210 1xEVDO-A WWAN module for use in the United States 451131-001
HP UMTS/HSDPA/EDGE WWAN module, including GPRS 459350-001
Cable Kit (not illustrated; see Cable Kit on page 33 for more Cable Kit component information)
417075-001
Computer major components 29

Display assembly components

Item Description Spare part number
(1) Display bezels
For use only with computer models not equipped with a camera module (includes
For use only with computer models sold at Best Buy (includes openings for camera
For use only with computer models equipped with a camera module and a WWAN
For use only with Artist Edition computer models 462529-001
For use only with white Special Edition computer models 466185-001
(2) Display inverter (includes Mylar shield)
(3) Camera module (includes camera module bracket and 2-sided tape)
(4) 14.1-inch, WXGA, BrightView display panel (includes display panel cable)
For use with computer models with Intel processors not equipped with a WWAN module 448602-001
For use only with computer models equipped with a camera module (includes openings for camera module and microphones)
openings for microphones)
module and microphones)
module (includes openings for camera module and microphones)
Rubber display bezel kit (contains all rubber pieces for the display bezel; not illustrated)
448607-001
448606-001
451907-001
457796-001
458653-001
417097-001
453673-001
For use with computer models with Intel processors equipped with a WWAN module 448602-002
30 Chapter 3 Illustrated parts catalog
Item Description Spare part number
For use with computer models with AMD processors 455810-001
(5) Wireless Antenna Kit
For use with computer models with Intel processors 448609-001
For use with computer models with Intel processors and a WWAN module 448609-002
For use with computer models with AMD processors 458657-001
For use with computer models with Intel processors 430473-001
For use with computer models with AMD processors 455817-001
(6)
(7)
Left and right display hinge covers for use in computer models with AMD processors 455845-001
Left and right display hinge covers for use in Artist Edition computer models 462530-001
Left and right display hinge covers for use in white Special Edition computer models 466186-001
(8)
(9)
(10)
Display Hinge Kit
Left and right display hinges
Left and right display hinge covers for use in computer models with Intel processors (included in Display Hinge Kit)
Display switch module 417087-001
Display Cable Kit
Microphones and cables
Camera module cable
448610-001
(11) Display enclosures
Display enclosure for use only with computer models sold at Best Buy (includes logo and
Display enclosure for use only with computer models equipped with a WWAN module
Display enclosure for use only with Artist Edition computer models (includes logo and
Display enclosure for use only with white Special Edition computer models (includes
For use in computer models with Intel processors 417104-001
For use in computer models with AMD processors 455868-001
Display enclosure (includes logo and WLAN wireless antenna transceivers and cables) 448605-001
451598-001
WLAN wireless antenna transceivers and cables)
457797-001
(includes logo and WLAN wireless antenna transceivers and cables)
462528-001
WLAN wireless antenna transceivers and cables)
466184-001
logo and WLAN wireless antenna transceivers and cables)
Display Screw Kit (includes display bezel rubber screw covers, not illustrated)
Display cable for use in computer models with AMD processors (plugs from unit into
display panel; not illustrated)
Display bracket for use in computer models with AMD processors (not illustrated)
458655-001
455811-001
Display assembly components 31

Door/Cover Kit

Item Description Spare part number
(1)
(2)
(3)
(4)
(5)
(6)
Door/Cover Kit
Top cover trim
ExpressCard slot bezel
Hard drive cover (includes 2 captive screws, secured by C-clips)
Memory module compartment cover (includes 2 captive screws, secured by C-clips)
Wireless module compartment cover (includes 1 captive screw, secured by a C-clip)
SIM slot cover
417073-001
32 Chapter 3 Illustrated parts catalog

Cable Kit

Item Description Spare part number
(1)
(2)
(3)
(4)
(5)
Cable Kit
Power button board cable
LED board cable
USB board cable (includes num lock light)
Bluetooth module cable
Modem module cable (includes RJ-11 connector)
417075-001
Cable Kit 33

Mass storage devices

Item Description Spare part number
(1) Hard drives (include hard drive bracket)
For use in computer models with AMD processors:
160-GB, 5400-rpm 453418-001
120-GB, 5400-rpm 453417-001
(2) Optical drives (include bezel and bracket)
For use in computer models with Intel processors:
320-GB, 5400-rpm
250-GB, 5400-rpm
200-GB, 4200-rpm
160-GB, 5400-rpm
120-GB, 5400-rpm
80-GB, 5400-rpm
320-GB, 5400-rpm
250-GB, 5400-rpm
200-GB, 4200-rpm
80-GB, 5400-rpm
Hard drive hardware kit (contains screws, hard drive bracket, and connector; not illustrated)
459611-003
453949-001
455740-001
452060-001
452059-001
452058-001
459611-002
455827-001
459951-001
453416-001
453419-001
For use in computer models with Intel processors:
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
DVD/CD-RW Combo Drive 452050-001
34 Chapter 3 Illustrated parts catalog
452052-001
452051-001
Item Description Spare part number
High Definition DVD-ROM and DVD±RW Drive 463933-001
For use in computer models with AMD processors:
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 455830-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 455829-001
DVD/CD-RW Combo Drive 455828-001

Miscellaneous parts

Description Spare part number
AC adapters
90-W PFC AC adapter
65-W PFC AC adapter 417220-001
For use in Japan 403810-291
ATSC/NTSC TV tuner antenna
ATSC/NTSC/PAL TV tuner
ATSC/NTSC TV tuner
Composite video cable
DVB-T tuner
DVB-T tuner; for use with 412176-003
DVB-T tuner adapter
409515-001
439131-001
439130-001
439130-002
407939-001
412175-001
412175-002
412176-001
DVB-T antenna and DVB-T antenna adapter
DVB-T antenna adapter; for use with 412175-002
Earbud headset
Fingerprint reader
HP backpack
HP carrying case
HP slipcase
HP Remote Control for use with computer models with Intel processors
HP Remote Control for use with computer models with AMD processors
Infrared emitter with cable
Optical wired mouse
Power/USB bracket for use in computer models with AMD processors
RF input adapter cable (without ferrite)
TV tuner remote control for use in Europe, the Middle East, and Africa
412176-002
412176-003
371693-003
458113-001
405527-001
418162-001
458248-001
407313-001
435743-001
439129-001
436238-001
455833-001
407940-001
408479-002
Miscellaneous parts 35
Description Spare part number
USB digital drive
USB infrared receiver
Windows Vista remote control (does not fit into ExpressCard slot)
HP Notebook QuickDock Adapter
Power cords:
Argentina
Australia and New Zealand 383496-011
Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden
Brazil 383496-201
Canada, French Canada, Latin America, Thailand, and the United States 383496-001
Denmark 383496-081
India 383496-D61
Israel 383496-BB1
Italy 383496-061
Japan 383496-291
The People's Republic of China 383496-AA1
364727-002
408483-001
439254-001
430326-001
383496-D01
383496-021
South Africa 383496-AR1
South Korea 383496-AD1
Switzerland 383496-111
Taiwan 383496-AB1
The United Kingdom and Hong Kong 383496-031
Screw Kit
For use in computer models with Intel processors 417108-001
For use in computer models with AMD processors 455867-001
Phillips PM3.0×4.0 screw
Phillips PM2.5×9.0 screw
Phillips PM2.5×7.0 screw
Black Phillips PM2.5×5.0 screw
Silver Phillips PM2.5×5.0 screw
Phillips PM2.5×4.0 screw
Phillips PM2.0×11.0 captive screw
Phillips PM2.0×8.0 screw
Phillips PM2.0×6.0 muster screw
36 Chapter 3 Illustrated parts catalog
Description Spare part number
Phillips PM2.0×5.0 screw
Phillips PM2.0×5.0 captive screw
Phillips PM2.0×4.0 screw
Black Phillips PM2.0×3.0 screw
Silver Phillips PM2.0×3.0 screw
Phillips PM2.0×2.0 screw

Sequential part number listing

Spare part number
364727-002 USB digital drive
371693-003 Wired headset with volume control
383496-001 Power cord for use in the United States
383496-011 Power cord for use in Australia
383496-021 Power cord for use in Europe
383496-031 Power cord for use in the United Kingdom
383496-061 Power cord for use in Italy
383496-081 Power cord for use in Denmark
383496-111 Power cord for use in Switzerland
383496-201 Power cord for use in Brazil
383496-291 Power cord for use in Japan
383496-AA1 Power cord for use in the People's Republic of China
383496-AB1 Power cord for use in Taiwan
383496-AD1 Power cord for use in South Korea
383496-AR1 Power cord for use in South Africa
Description
383496-BB1 Power cord for use in Israel
383496-D01 Power cord for use in Argentina
383496-D61 Power cord for use in India
397923-002 Bluetooth module (includes Bluetooth module cable)
403810-291 Power adapter for use in Japan
405527-001 HP backpack
407313-001 HP Remote Control for use with computer models with Intel processors
407939-001 Composite video cable
Sequential part number listing 37
Spare part number
407940-001 RF input adapter cable (without ferrite)
408479-002 TV tuner remote control for use in Europe, the Middle East, and Africa
408483-001 USB infrared receiver
409407-004 802.11b/g WLAN module for use in Thailand
409515-001 90-W PFC AC adapter
412175-001 DVB-T tuner
412175-002 DVB-T tuner; for use with 412176-003
412176-001 DVB-T tuner adapter
412176-002 DVB-T antenna and DVB-T antenna adapter
412176-003 DVB-T antenna adapter; for use with 412175-002
417073-001 Door/Cover Kit (see Door/Cover Kit on page 32 for more Door/Cover Kit component information)
417075-001 Cable Kit (see Cable Kit on page 33 for more Cable Kit component information)
417076-001 RTC battery
417085-001 USB board for use in computer models with Intel processors (includes USB board cable)
417087-001 Display switch module
Description
417089-001 Speaker assembly
417092-001 Wireless switch board(includes wireless switch board cable)
417095-001 Rubber Feet Kit (includes computer feet)
417097-001 Display inverter (includes Mylar shield)
417104-001 Display Screw Kit for use in computer models with Intel processors
417108-001 Screw Kit for use in computer models with Intel processors
417112-001 ExpressCard assembly
417114-001 Fan/heat sink assembly mounting bracket
417220-001 65-W PFC AC adapter
418162-001 HP carrying case
430326-001 HP Notebook QuickDock Adapter
430462-001 Power connector cable for use in computer models with AMD processors
430466-001 Top cover trim for use in computer models with Intel processors equipped with a Web cam
430473-001 Display Hinge Kit for use in computer models with Intel processors (includes left and right display hinges, left and
431852-001 Modem module for use in dv2500 models (includes modem module cable)
435743-001 HP Remote Control for use with computer models with AMD processors
right display hinge covers, and display switch module)
436238-001 Optical wired mouse
436255-001 WLAN 802.11n module for use in the United States and Canada
38 Chapter 3 Illustrated parts catalog
Spare part number
436256-001 WLAN 802.11n module for use in Argentina, Australia, Belize, Bolivia, Brazil, Chile, Columbia, Costa Rica,
436256-291 WLAN 802.11n module for use in Japan
439129-001 Infrared emitter with cable
439130-001 ATSC/NTSC/PAL TV tuner
439130-002 ATSC/NTSC TV tuner
439131-001 ATSC/NTSC TV tuner antenna
439254-001 Windows Vista remote control (does not fit into ExpressCard slot)
441075-001 Broadcom 4311AG 802.11a/b/g WLAN module for use in the United States and Canada
441075-002 Broadcom 4311AG 802.11a/b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola,
Description
Ecuador, El Salvador, Guatemala, Honduras, Hong Kong, Indonesia, Nicaragua, Paraguay, the People's Republic of China, Peru, South Korea, Taiwan, Thailand, Uruguay, Venezuela
Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
441075-291 Broadcom 4311AG 802.11a/b/g WLAN module for use in Japan
441086-001 802.11a/b/g/n WLAN module for use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados,
441086-002 802.11a/b/g/n WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia,
441086-003 802.11a/b/g/n WLAN module for use in Australia, New Zealand, Pakistan, the People's Republic of China,
441086-291 802.11a/b/g/n WLAN module for use in Japan
441086-AD1 802.11a/b/g/n WLAN modem for use in South Korea
441090-001 Broadcom 802.11b/g WLAN module for use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S.
Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam
Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan
and South Korea
Virgin Islands, and the United States
Sequential part number listing 39
Spare part number
441090-002 Broadcom 802.11b/g WLAN module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua &
441090-291 Broadcom 802.11b/g WLAN module for use in Japan
441611-001 6-cell, 2.55-Ah battery for use in computers with Intel or AMD processors
448148-001 Intel Core Duo T7700 processor (2.40-GHz, 4-MB L2 cache; includes thermal material)
Description
Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
448151-002 2-GB memory module for use in computer models with AMD processors (667-MHz, PC2-5300, 1-DIMM)
448561-001 AMD Turion TL-58 processor (1.9-GHz, 1-MB L2 cache)
448596-001 System board for use only with dv2500 computer models with Intel processors and equipped with a discrete
graphics subsystem (includes thermal material)
448598-001 System board for use only with dv2500 computer models with Intel processors and equipped with a UMA
448602-001 14.1-inch, WXGA, BrightView display panel for use in computer models with Intel processors not equipped with
448602-002 14.1-inch, WXGA, BrightView display panel for use in computer models with Intel processors equipped with a
448603-001 14.1-inch, WXGA, BrightView, display assembly for use only with computer models not equipped with a camera
448604-001 14.1-inch, WXGA, BrightView, display assembly for use only with computer models equipped with a camera
448605-001 Display enclosure (includes logo and WLAN wireless antenna transceivers and cables)
448606-001 Display bezel for use with computer models that are not equipped with a camera module (includes openings for
448607-001 Display bezel for use with computer models equipped with a camera module (includes openings for camera
448609-001 Wireless Antenna Kit for use in computer models with Intel processors
graphics subsystem (includes thermal material)
a WWAN module (includes display panel cable)
WWAN module (includes display panel cable)
module (includes microphones and WLAN transceivers and antenna cables)
module (includes camera module, microphones, and WLAN transceivers and antenna cables)
microphones)
module and microphones)
448609-002 Wireless Antenna Kit for use in computer models with Intel processors and a WWAN module
448610-001 Display Cable Kit (includes microphones and microphone cables and camera module cable)
40 Chapter 3 Illustrated parts catalog
Spare part number
448615-001 Keyboard for use in the United States
448615-021 Keyboard for use in Belgium
448615-031 Keyboard for use in the United Kingdom
448615-041 Keyboard for use in Germany
448615-051 Keyboard for use in France
448615-061 Keyboard for use in Italy
448615-071 Keyboard for use in Spain
448615-111 Keyboard for use in Switzerland
448615-121 Keyboard for use in French Canada
448615-131 Keyboard for use in Portugal
448615-141 Keyboard for use in Turkey
448615-161 Keyboard for use in Latin America
448615-171 Keyboard for use in Saudi Arabia
448615-201 Keyboard for use in Brazil
448615-251 Keyboard for use in Russia
Description
448615-281 Keyboard for use in Thailand
448615-291 Keyboard for use in Japan
448615-AB1 Keyboard for use in Taiwan
448615-AD1 Keyboard for use in South Korea
448615-B31 Keyboard for international use
448615-BB1 Keyboard for use in Israel
448615-DH1 Keyboard for use in Denmark, Finland, Norway, and Sweden
448615-DJ1 Keyboard for use in Greece
448618-001 Top cover for use only with computer models with Intel or AMD processors that are equipped with a fingerprint
reader (includes TouchPad, TouchPad cable, fingerprint reader board, fingerprint reader board cable)
448619-001 Top cover for use only with computer models with Intel processors that are not equipped with a fingerprint reader
(includes TouchPad and TouchPad cable)
448621-001 Base enclosure for use only with computer models with Intel or AMD processors that are equipped with a UMA
graphics subsystem
448625-001 Fan/heat sink assembly for use in computer models with Intel processors equipped with a UMA graphics
subsystem (includes thermal material)
448626-001 Audio board for use in dv2500 models (includes audio connectors, infrared lens, and audio board cable)
448628-001 Power connector cable for use in computer models with Intel processors
449904-001 Turion MK-38 processor (2.2-GHz, 512-MB L2 cache)
450096-001 Fan/heat sink assembly for use in computer models with Intel processors equipped with a discrete graphics
subsystem (includes thermal material)
Sequential part number listing 41
Spare part number
450609-001 AMD Sempron 3600 processor (2.0-GHz, 256-KB L2 cache)
450804-001 AMD Turion TL-66 processor (2.3-GHz, 1-MB L2 cache)
451131-001 HP ev2210 1xEVDO-A WWAN module for use in the United States
451312-001 Switch cover for use only in computer models with Intel or AMD processors (includes LED board and cable and
451341-001 TouchPad for use in computer models with Intel processors (includes TouchPad bracket and TouchPad cable)
Description
power button board and cable)
451342-001 Base enclosure for use only with computer models with Intel processors equipped with a discrete graphics
451343-001 Base enclosure for use only with computer models with Intel processors equipped with a WWAN module
451597-001 Intel Core Duo T5450 processor (1.67-GHz, 2-MB L2 cache, includes thermal material)
451598-001 Display enclosure for use only with computer models with Intel processors sold at Best Buy (includes logo and
451599-001 Switch cover for use only with computer models with Intel processors sold at Best Buy (includes LED board and
451600-001 Top cover for use only with computer models with Intel processors sold at Best Buy
451861-291 802.11a/b/g WLAN module for use in Japan
451905-001 14.1-inch, WXGA, BrightView, display assembly for use only with computer models with Intel processors and
451906-001 14.1-inch, WXGA, BrightView, display assembly for use only with computer models with Intel processors sold
451907-001 Display bezel for use only with computer models with Intel processors sold at Best Buy (includes openings for
452050-001 DVD/CD-RW Combo Drive for use in computer models with Intel processors (includes bezel and bracket)
452051-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive for use in computer models with Intel processors
subsystem
WLAN wireless antenna transceivers and cables)
cable and power button board and cable)
equipped with a WWAN module (includes camera module, camera module cable, microphones, and WLAN transceivers and antenna cables)
at Best Buy (includes camera module, camera module cable, microphones, and WLAN transceivers and antenna cables)
camera module and microphones)
(includes bezel and bracket)
452052-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe for use in computer models with
Intel processors (includes bezel and bracket)
452056-001 12-cell, 8.80-Ahr battery for use in computer models with Intel processors
452057-001 6-cell, 2.20-Ahr battery for use in computer models with Intel processors
452058-001 80-GB, 5400-rpm hard drive (includes hard drive bracket) for use in computer models with Intel processors
452059-001 120-GB, 5400-rpm hard drive (includes hard drive bracket) for use in computer models with Intel processors
452060-001 160-GB, 5400-rpm hard drive (includes hard drive bracket) for use in computer models with Intel processors
452061-001 1024-MB memory module (667-MHz, PC2-5300, 1-DIMM) for use in computer models with Intel processors
452062-001 512-MB memory module (667-MHz, PC2-5300, 1-DIMM) for use in computer models with Intel processors
452063-001 802.11a/b/g WLAN module for use in Antigua and Barbuda, Argentina, Australia, the Bahamas, Barbados,
Brunei, Canada, Chile, the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia, Mexico, New Zealand, Panama, Paraguay, Saudi Arabia, Taiwan, the United States, Vietnam
42 Chapter 3 Illustrated parts catalog
Spare part number
452063-002 802.11a/b/g WLAN module for use in Aruba, Austria, Azerbaijan, Bahrain, Belgium, Bermuda, Brazil,
452063-003 802.11a/b/g WLAN module for use in Ecuador, Haiti, Honduras, Pakistan, the People's Republic of China,
452236-001 Keyboard for use in the United States only in metal-colored Special Edition computer models with Intel processors
452236-031 Keyboard for use in the United Kingdom only in metal-colored Special Edition computer models with Intel
452236-051 Keyboard for use in France only in metal-colored Special Edition computer models with Intel processors
452236-061 Keyboard for use in Italy only in metal-colored Special Edition computer models with Intel processors
452236-071 Keyboard for use in Spain only in metal-colored Special Edition computer models with Intel processors
452236-111 Keyboard for use in Switzerland only in metal-colored Special Edition computer models with Intel processors
452236-131 Keyboard for use in Portugal only in metal-colored Special Edition computer models with Intel processors
452236-141 Keyboard for use in Turkey only in metal-colored Special Edition computer models with Intel processors
452236-161 Keyboard for use in Latin America only in metal-colored Special Edition computer models with Intel processors
Description
Bulgaria, the Cayman Islands, Colombia, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jordan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, the United Kingdom, and Uzbekistan
Peru, Qatar, South Korea, Uruguay, and Venezuela
processors
452236-171 Keyboard for use in Saudi Arabia only in metal-colored Special Edition computer models with Intel processors
452236-201 Keyboard for use in Brazil only in metal-colored Special Edition computer models with Intel processors
452236-281 Keyboard for use in Thailand only in metal-colored Special Edition computer models with Intel processors
452236-AB1 Keyboard for use in Taiwan only in metal-colored Special Edition computer models with Intel processors
452236-AD1 Keyboard for use in South Korea only in metal-colored Special Edition computer models with Intel processors
452236-DH1 Keyboard for use in Denmark, Finland, Norway, and Sweden only in metal-colored Special Edition computer
models with Intel processors
453298-001 AMD Turion TL-66 processor (2.3-GHz, 1-MB L2 cache)
453411-001 System board for use in full-featured dv2500 models with AMD processors not equipped with a camera module
453412-001 System board for use in defeatured dv2500 models with AMD processors not equipped with a camera module
453414-001 512-MB memory module for use in computer models with AMD processors (667-MHz, PC2-5300, 1-DIMM)
453415-001 1-GB memory module for use in computer models with AMD processors (667-MHz, PC2-5300, 1-DIMM)
453416-001 80-GB hard drive for use in computer models with AMD processors
453417-001 120-GB hard drive for use in computer models with AMD processors
453418-001 160-GB hard drive for use in computer models with AMD processors
453419-001 Hard drive hardware kit for use in computer models with AMD processors (contains screws, hard drive bracket,
(includes thermal material)
(includes thermal material)
and connector)
453673-001 Camera module (includes camera module bracket and 2-sided tape)
453948-001 Intel Core Duo T5250e processor (1.50-GHz, 2-MB L2 cache; includes thermal material)
Sequential part number listing 43
Spare part number
453949-001 250-GB, 5400-rpm hard drive for use in computer models with Intel processors (includes hard drive bracket)
454321-001 Intel Celeron M 540 processor (1.86-GHz, 1-MB L2 cache)
455739-001 2048-MB memory module (667-MHz, PC2-5300, 1-DIMM) for use in computer models with Intel processors
455740-001 200-GB, 4200-rpm hard drive for use in computer models with Intel processors (includes hard drive bracket)
455804-001 6-cell, 2.20-Ahr battery for use in computer models with AMD processors
455806-001 12-cell, 8.80-Ahr battery for use in computer models with AMD processors
455807-001 AMD Turion TL-60 processor (2.0-GHz, 1-MB L2 cache)
455808-001 AMD Turion TL-55 processor (1.86-GHz, 1-MB L2 cache)
455809-001 AMD Turion TL-62 processor (2.1-GHz, 1-MB L2 cache)
455810-001 14.1-inch, WXGA, BrightView display panel for use in computer models with AMD processors (includes display
455811-001 Display bracket for use in computer models with AMD processors
Description
panel cable)
455817-001 Display Hinge Kit for use in computer models with AMD processors (includes left and right display hinges, left
455827-001 250-GB hard drive for use in computer models with AMD processors
455828-001 DVD/CD-RW Combo Drive for use in computer models with AMD processors (includes bezel and bracket)
455829-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive for use in computer models with AMD processors
455830-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe for use in computer models with
455832-001 Power connector cable for use in computer models with AMD processors
455833-001 Power/USB bracket for use in computer models with AMD processors
455835-001 Top cover for use only with computer models with AMD processors that are not equipped with a fingerprint
455838-001 TouchPad for use in computer models with AMD processors (includes TouchPad bracket and TouchPad cable)
455839-001 USB board for use in computer models with Intel or AMD processors (includes USB board cable)
455843-001 Fan/heat sink assembly for use in computer models with AMD processors (includes thermal material)
455845-001 Display hinge covers for use in computer models with AMD processors
455847-001 Modem module cable for use in computer models with AMD processors
455849-001 Switch cover for use only in computer models with Intel processors (includes LED board and cable and power
and right display hinge covers, and display switch module)
(includes bezel and bracket)
AMD processors (includes bezel and bracket)
reader (includes TouchPad and TouchPad cable)
button board and cable)
455867-001 Screw Kit for use in computer models with AMD processors
455868-001 Display Screw Kit for use in computer models with AMD processors
457311-001 Intel Core Duo T7250 processor (2.0-GHz, 2-MB L2 cache; includes thermal material)
457312-001 Intel Core Duo T7500 processor (2.20-GHz, 4-MB L2 cache; includes thermal material)
457313-001 Intel Pentium Dual-Core T2310 processor (1.46 GHz, 1-MB L2 cache; includes thermal material)
44 Chapter 3 Illustrated parts catalog
Spare part number
457314-001 Intel Pentium Dual-Core T2330 processor (1.60 GHz, 1-MB L2 cache; includes thermal material)
457315-001 Intel Celeron M 530 processor (1.73-GHz, 1-MB L2 cache)
457356-001 System board for use in dv2500 computer models with Intel processors equipped with a WWAN module
457707-001 Top cover for use only with computer models with Intel processors sold at Best Buy and equipped with a fingerprint
457796-001 Display bezel for use only with computer models equipped with a camera module and a WWAN module
457797-001 Display enclosure for use only with computer models equipped with a WWAN module (includes logo and WLAN
458113-001 Fingerprint reader
458247-001 Intel Core Duo T5550 (1.83-GHz, 2-MB L2 cache; includes thermal material)
458248-001 HP slipcase
458653-001 Rubber display bezel kit for use in computer models with AMD processors
458655-001 Display cable for use in computer models with AMD processors
458657-001 Wireless Antenna Kit for use in computer models with AMD processors
Description
(includes thermal material)
reader (includes TouchPad and TouchPad cable)
(includes openings for camera module and microphones)
wireless antenna transceivers and cables)
458663-001 Bluetooth module cable for use in computer models with AMD processors
459263-001 Broadcom BCM4312 WLAN b/g module for use in Canada, Cayman Islands, Guam, Puerto Rico, the United
459263-002 Broadcom BCM4312 WLAN b/g module for use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua
459350-001 HP UMTS/HSDPA/EDGE WWAN module, including GPRS
459611-002 320-GB, 5400-rpm hard drive for use in computer models with AMD processors (includes hard drive bracket)
States, and the Virgin Islands
& Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina, Faso Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Zaire, Chile, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique, British Virgin Islands, French Guiana, Guadeloupe, Nether Antilles, Aruba, Bermuda, Syria, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, People's Republic of China, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe
459611-003 320-GB, 5400-rpm hard drive for use in computer models with Intel processors (includes hard drive bracket)
459759-001 AMD Athlon TK-57 processor (1.9-GHz, 2-MB L2 cache)
459760-001 AMD Sempron 3800 processor (2.2-GHz, 256-KB L2 cache)
Sequential part number listing 45
Spare part number
459765-001 Audio board for use in dv2500 computer models with an Intel processor and equipped with a WWAN module
Description
(includes audio connectors, infrared lens, and audio board cable)
459766-001 Top cover for use only with computer models with Intel processors equipped with a fingerprint reader board and
459767-001 Top cover for use only with computer models with Intel processors equipped with a WWAN module (includes
459797-001 Intel Core Duo T8100 processor (2.10-GHz processor, 3-MB L2 cache; includes thermal material)
459798-001 Intel Core Duo T8300 processor (2.40-GHz processor, 3-MB L2 cache; includes thermal material)
459799-001 Intel Core Duo T9300 processor (2.50-GHz processor, 3-MB L2 cache; includes thermal material)
459951-001 200-GB hard drive for use in computer models with AMD processors
460715-001 System board for use in dv2700 models with Intel processors equipped with a discrete graphics subsystem
460716-001 System board for use in dv2700 models with Intel processors equipped with a UMA graphics subsystem
460718-001 System board for use in dv2700 models with Intel processors equipped with a WWAN module
462353-001 Intel Dual Core T5750 2.00-GHz processor, 2-MB L2 cache; includes thermal material
462354-001 Intel Pentium Dual Core T2370 1.73-GHz processor, 1-MB L2 cache; includes thermal material
462527-001 14.1-inch, WXGA, BrightView, display assembly for use only with Artist Edition computer models equipped with
462528-001 Display enclosure for use only with Artist Edition computer models (includes logo and WLAN wireless antenna
462529-001 Display bezel for use only with Artist Edition computer models
a WWAN module (includes TouchPad and TouchPad cable)
TouchPad and TouchPad cable)
a camera module (includes camera module, microphones, and WLAN transceivers and antenna cables)
transceivers and cables)
462530-001 Display hinge covers for use in Artist Edition computer models
462531-001 Top cover use only with Artist Edition computer models (includes TouchPad and TouchPad cable)
462532-001 Switch cover for use only with Artist Edition computers
462535-001 System board for use in full-featured dv2700 models with AMD processors equipped with a camera module
462536-001 System board for use in defeatured dv2700 models with AMD processors equipped with a camera module
462549-001 Keyboard or use in the United States only with Special Edition computer models with AMD processors:
462549-291 Keyboard for use in Japan only with Special Edition computer models with AMD processors:
462753-001 Keyboard for use in the United States only in Artist Edition computer models
462753-031 Keyboard for use in the United Kingdom only in Artist Edition computer models
462753-041 Keyboard for use in Germany only in Artist Edition computer models
462753-051 Keyboard for use in France only in Artist Edition computer models
462753-061 Keyboard for use in Italy only in Artist Edition computer models
462753-071 Keyboard for use in Spain only in Artist Edition computer models
462753-121 Keyboard for use in French Canada only in Artist Edition computer models
462753-131 Keyboard for use in Portugal only in Artist Edition computer models
462753-141 Keyboard for use in Turkey only in Artist Edition computer models
46 Chapter 3 Illustrated parts catalog
Spare part number
462753-161 Keyboard for use in Latin America only in Artist Edition computer models
462753-171 Keyboard for use in Saudi Arabia only in Artist Edition computer models
462753-201 Keyboard for use in Brazil only in Artist Edition computer models
462753-281 Keyboard for use in Thailand only in Artist Edition computer models
462753-291 Keyboard for use in Japan only in Artist Edition computer models
462753-AB1 Keyboard for use in Taiwan only in Artist Edition computer models
462753-AD1 Keyboard for use in South Korea only in Artist Edition computer models
462753-B31 Keyboard for use in the Netherlands and Europe only in Artist Edition computer models
462753-DH1 Keyboard for use in Denmark, Finland, Norway, and Sweden only in Artist Edition computer models
463917-001 AMD Turion TL-68 processor (2.4-GHz, 1-MB L2 cache)
463933-001 High Definition DVD-ROM and DVD±RW Drive
463971-001 Modem module for use in dv2700 models (includes modem module cable)
463972-001 Audio board for use in dv2700 computer models with Intel or AMD processors (includes audio connectors,
463973-001 Audio board for use in dv2700 computer models with an Intel processor and equipped with a WWAN module
Description
infrared lens, and audio board cable)
(includes audio connectors, infrared lens, and audio board cable)
463976-001 Keyboard for use in the United States only with white Special Edition computer models
465309-001 Top cover trim for use in metal-colored Special Edition computer models with Intel processors
465310-001 Top cover trim for use in white Special Edition computer models
465311-001 Top cover trim for use in Artist Edition computer models
466183-001 14.1-inch, WXGA, BrightView, display assembly for use only with white Special Edition computer models
466184-001 Display enclosure for use only with white Special Edition computer models (includes logo and WLAN wireless
466185-001 Display bezel for use only with white Special Edition computer models
466186-001 Display hinge covers for use in white Special Edition computer models
466187-001 Switch cover for use only in white Special Edition computer models with Intel processors (includes LED board
466188-001 Top cover for use only in white Special Edition computers (includes TouchPad and TouchPad cable)
466612-001 Top cover for use only with computer models with AMD processors that are sold at Best Buy and do not include
466613-001 Top cover for use only with computer models with AMD processors that are sold at Best Buy and include
equipped with a camera module (includes camera module, microphones, and WLAN transceivers and antenna cables)
antenna transceivers and cables)
and cable and power button board and cable)
fingerprint reader board (includes TouchPad and TouchPad cable)
fingerprint reader board and cable (includes TouchPad and TouchPad cable)
Sequential part number listing 47
4

Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:
Flat-bladed screwdriver
Magnetic screwdriver
Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.
48 Chapter 4 Removal and replacement procedures
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”
Preliminary replacement requirements 49

Grounding guidelines

Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you area ready to install them.
Use nonmagnetic tools.
Before touching an electronic component, discharge static electricity by using the guidelines described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different activities.
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
50 Chapter 4 Removal and replacement procedures
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
Always be properly grounded when touching a component or assembly.
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized
equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these
items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
Turn off power and input signals before inserting or removing connectors or test equipment.
Preliminary replacement requirements 51
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can
be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
Antistatic smocks, aprons, and sleeve protectors
Conductive bins and other assembly or soldering aids
Nonconductive foam
Conductive tabletop workstations with ground cords of one megohm resistance
Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
Static awareness labels
Material-handling packages
Nonconductive plastic bags, tubes, or boxes
Metal tote boxes
Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastic Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
52 Chapter 4 Removal and replacement procedures

Unknown user password

If the computer you are servicing has an unknown user password, follow these steps to clear the password.
NOTE: These steps also clear CMOS.
Before disassembling the computer, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Remove the RTC battery (see
5.
Wait approximately 5 minutes.
6.
Replace the RTC battery and reassemble the computer.
7.
Connect AC power to the computer. Do not reinsert any batteries at this time.
8.
Turn on the computer.
9.
All passwords and all CMOS settings have been cleared.
Battery on page 56).
RTC battery on page 70).
Preliminary replacement requirements 53

Component replacement procedures

This chapter provides removal and replacement procedures.
There are as many as 95 screws, in 15 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Serial number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.
54 Chapter 4 Removal and replacement procedures

Computer feet

Description Spare part number
Rubber Feet Kit (includes base enclosure rubber feet and display bezel screw covers) 417095-001
The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below.
Component replacement procedures 55

Battery

Description Spare part number
For use in computer models with Intel or AMD processors:
6-cell, 2.55-Ah Li-ion battery 441611-001
For use in computer models with Intel processors:
12-cell, 8.80-Ah Li-ion battery 452056-001
6-cell, 2.20-Ah Li-ion battery 452057-001
For use in computer models with AMD processors:
12-cell, 8.80-Ah 455806-001
6-cell, 2.20-Ah 455804-001
Before disassembling the computer, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery:
Turn the computer upside down on a flat surface.
1.
2. Slide the battery release latch (1) to release the computer.
3. Pivot the battery (2) upward and remove it from the computer.
To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge downward until the battery is seated. The battery release latch automatically locks the battery into place.
56 Chapter 4 Removal and replacement procedures

Camera module

If it has been determined that the camera module is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the camera module. For information on replacing the display assembly and other display assembly internal components, see
Description Spare part number
Camera module (includes camera module bracket and 2-sided tape) 453673-001
Before removing the camera module, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Display assembly on page 82.
Remove the battery (see
4.
Battery on page 56).
Remove the camera module:
Turn the computer display-side up, with the front toward you.
1.
Open the computer as far as it will open.
2.
3. Remove the four rubber screw covers (1) on the display bezel top edge. The display rubber screw
covers are included in the Rubber Feet Kit, spare part number 417095-001.
4. Remove the four Phillips PM2.5×5.0 screws (2) that secure the display bezel top edge to the display
assembly.
5. Flex the inside edges of the left and right sides (1) and the top edge (2) of the display bezel until
the bezel disengages from the display enclosure.
Component replacement procedures 57
6. Release the display bezel top edge (3). Display bezels are available using the following spare part
numbers:
448607-001 (for use only with computer models that are equipped with a camera module;
includes openings for camera module and microphones)
448606-001 (for use only with computer models not equipped with a camera module; includes
openings for microphones)
451907-001 (for use only with computer models with Intel processors sold at Best Buy; includes
openings for camera module and microphones)
462529-001 (for use only with Artist Edition computer models; includes openings for camera
module and microphones)
466185-001 (for use only with white Special Edition computer models; includes openings for
camera module and microphones)
457796-001 (for use only with computer models equipped with a camera module and a
WWAN module; includes openings for camera module and microphones)
7. Remove the Phillips PM2.5×4.0 screw (1) that secures the camera module assembly to the display
enclosure.
8. Release the camera module assembly (2) from the display enclosure as far as the camera module
cable allows.
58 Chapter 4 Removal and replacement procedures
9. Disconnect the camera module cable (3) from the camera module.
Turn the camera module assembly upside down.
10.
11. Remove the two Phillips PM2.0×3.0 screws (1) that secure the camera module to the camera module
bracket.
12. Remove the camera module (2) from the bracket.
Reverse this procedure to install the camera module.

Display inverter

If it has been determined that the display inverter is the component that must be replaced to complete the computer repair, the display assembly does not have to be removed. Follow the procedures in this section to replace the display inverter. For information on replacing the display assembly and other display assembly internal components, see
Description Spare part number
Display inverter (includes 2-sided tape) 417097-001
Display assembly on page 82.
Component replacement procedures 59
Before removing the display inverter, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Remove the display inverter:
Turn the computer display-side up, with the front toward you.
1.
Open the computer as far as it will open.
2.
3. Remove the two rubber screw covers (1) on the display bezel bottom edge. The display rubber screw
covers are included in the Rubber Feet Kit, spare part number 417095-001.
4. Remove the two Phillips PM2.5×9.0 screws (2) that secure the display bezel bottom edge to the
display assembly.
Battery on page 56).
5. Flex the inside edges of the left and right sides (1) and the bottom edge (2) of the display bezel until
the bezel disengages from the display enclosure.
6. Release the display bezel bottom edge (3). Display bezels are available using the following spare
part numbers:.
448607-001 (for use only with computer models equipped with a camera module; includes
openings for camera module and microphones)
448606-001 (for use only with computer models not equipped with a camera module; includes
openings for microphones)
451907-001 (for use only with computer models with Intel processors sold at Best Buy; includes
openings for camera module and microphones)
462529-001 (for use only with Artist Edition computer models; includes openings for camera
module and microphones)
60 Chapter 4 Removal and replacement procedures
466185-001 (for use only with white Special Edition computer models; includes openings for
camera module and microphones)
457796-001 (for use only with computer models equipped with a camera module and a
WWAN module; includes openings for camera module and microphones)
7. Remove the two Phillips PM2.5×5.0 screws (1) that secure the display inverter to the display
enclosure.
8. Release the display inverter (2) from the display enclosure as far as the display panel cable and the
backlight cable allow.
9. Disconnect the display panel cable (3) and the backlight cable (4) from the display inverter.
Remove the display inverter.
10.
Reverse this procedure to install the display inverter.

Hard drive

NOTE: All hard drive spare part kits include a hard drive bracket.
Component replacement procedures 61
Description Spare part number
For use in computer models with Intel processors:
320-GB, 5400-rpm 459611-003
250-GB, 5400-rpm 453949-001
200-GB, 4200-rpm 455740-001
160-GB, 5400-rpm 452060-001
120-GB, 5400-rpm 452059-001
80-GB, 5400-rpm 452058-001
For use in computer models with AMD processors:
320-GB, 5400-rpm 459611-002
250-GB, 5400-rpm 455827-001
200-GB, 4200-rpm 459951-001
160-GB, 5400-rpm 453418-001
120-GB, 5400-rpm 453417-001
80-GB, 5400-rpm 453416-001
Hard drive hardware kit (contains screws, hard drive bracket, and connector) 453419-001
Before removing the hard drive, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Battery on page 56).
Remove the hard drive:
Position the computer with the front toward you.
1.
2. Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the hard drive cover to the
computer.
62 Chapter 4 Removal and replacement procedures
3. Lift the left side of the hard drive cover (2), swing it to right, and remove the cover. The hard drive
cover is included in the Door/Cover Kit, spare part number 417073-001.
4. Remove the two black Phillips PM2.5×5.0 screws (1) that secure the hard drive to the computer.
5. Use the Mylar tab (2) to lift the hard drive (3) until it disconnects from the computer.
Remove the hard drive from the hard drive bay.
6.
7. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1)
that secure the hard drive bracket to the hard drive.
Component replacement procedures 63
8. Lift the bracket (2) straight up to remove it from the hard drive.
Reverse this procedure to reassemble and install the hard drive.
64 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number
802.11a/b/g/n WLAN modules:
For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam
For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan
For use in Australia, New Zealand, Pakistan, the People's Republic of China, and South Korea 441086-003
For use in Japan 441086-291
For use in South Korea 441086-AD1
802.11a/b/g WLAN modules:
For use in Antigua and Barbuda, Argentina, Australia, the Bahamas, Barbados, Brunei, Canada, Chile, the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia, Mexico, New Zealand, Panama, Paraguay, Saudi Arabia, Taiwan, the United States, and Vietnam
For use in Aruba, Austria, Azerbaijan, Bahrain, Belgium, Bermuda, Brazil, Bulgaria, the Cayman Islands, Colombia, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jordan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Montenegro, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Romania, Russia, Serbia, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, the United Kingdom, and Uzbekistan
441086-001
441086-002
452063-001
452063-002
For use in Ecuador, Haiti, Honduras, Pakistan, the People's Republic of China, Peru, Qatar, South Korea, Uruguay, and Venezuela
For use in Japan 451861-291
802.11b/g WLAN module for use in Thailand 409407-004
Broadcom 4311AG 802.11a/b/g modules:
For use in the United States and Canada 441075-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal,
452063-003
441075-002
Component replacement procedures 65
Description Spare part number
Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
For use in Japan 441075-291
Broadcom 802.11b/g WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, the Central African Republic, Chad, Chile, Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Palau, Panama, Papua New Guinea, Paraguay, the People's Republic of China, Peru, the Philippines, Poland, Portugal, Qatar, the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
For use in Japan 441090-291
441090-001
441090-002
802.11n WLAN modules:
For use in the United States and Canada 436255-001
For use in the Argentina, Australia, Belize, Bolivia, Brazil, Chile, Columbia, Costa Rica, Ecuador, El Salvador, Guatemala, Honduras, Hong Kong, Indonesia, Nicaragua, Paraguay, the People's Republic of China, Peru, South Korea, Taiwan, Thailand, Uruguay, Venezuela
For use in Japan 436256-291
Broadcom BCM4312 WLAN b/g modules:
For use in Canada, Cayman Islands, Guam, Puerto Rico, the United States, and the Virgin Islands 459263-001
For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua & Barbuda, Argentina, Armenia, Australia, Austria, Azerbaijan, Bahamas, Bahrain, Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brazil, Brunei, Bulgaria, Burkina, Faso Burundi, Cambodia, Cameroon, Cape Verde, Central African Republic, Chad, Zaire, Chile, Colombia, Comoros, Congo, Costa Rica, Croatia, Cyprus, Czech Republic, Denmark, Djibouti, Dominica, Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia, Ethiopia, Fiji, Finland, France, Gabon, Gambia, Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Indonesia, Ireland, Israel, Italy, Ivory Coast, Jamaica, Japan, Jordan, Kazakhstan, Kenya, Kiribati, Kuwait, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Martinique,
66 Chapter 4 Removal and replacement procedures
436256-001
459263-002
Description Spare part number
British Virgin Islands, French Guiana, Guadeloupe, Nether Antilles, Aruba, Bermuda, Syria, Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, Maldives, Mali, Malta, Marshall Islands, Mauritania, Mauritius, Mexico, Micronesia, Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, People's Republic of China, Peru, Philippines, Poland, Portugal, Qatar, Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome & Principe, Saudi Arabia, Senegal, Serbia, Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts & Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Thailand, Togo, Tonga, Trinidad & Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda, Ukraine, United Arab Emirates, United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen, Zambia, and Zimbabwe
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module
authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Before removing the WLAN module, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Battery on page 56).
Remove the WLAN module:
Position the computer with the front toward you.
1.
2. Loosen the Phillips PM2.0×5.0 captive screw (1) that secures the wireless module compartment cover
to the computer.
Component replacement procedures 67
3. Lift the right edge of the wireless module compartment cover (2), swing it to the left, and remove the
cover. The wireless module compartment cover is included in the Door/Cover Kit, spare part number 417073-001.
4. Disconnect the WLAN antenna cables (1) from the WLAN module.
NOTE: The black WLAN antenna cable is connected to the WLAN module “Main” terminal. The
white WLAN antenna cable is connected to the WLAN module “Aux” terminal.
NOTE: Computer models equipped with an 802.11a/b/g/n WLAN module will have an
additional wireless antenna cable (2), yellow in color.
5. Remove the two Phillips PM2.0×3.0 screws (3) that secure the WLAN module to the computer. (The
edge of the module opposite the slot rises away from the computer.)
6. Remove the WLAN module (4) by pulling it away from the slot at an angle.
NOTE: WLAN modules are designed with a notch (5) to prevent incorrect installation into the
WLAN module slot.
Reverse this procedure to install a WLAN module.
68 Chapter 4 Removal and replacement procedures
SIM
NOTE: This section applies only to computer models with WWAN capability.
NOTE: If there is a SIM inserted in the SIM slot, it must be removed before disassembling the computer.
Be sure that the SIM is reinserted in the SIM slot after reassembling the computer.
Before removing the SIM, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Remove the SIM:
1. Press in on the SIM (1). (The module is partially ejected from the SIM slot.)
2. Remove the SIM (2) from the SIM slot.
Reverse this procedure to install the SIM.
Battery on page 56).
Component replacement procedures 69

RTC battery

NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords
and CMOS settings to be cleared.
Description Spare part number
RTC battery (includes 2-sided tape) 417076-001
Before removing the RTC battery, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Remove the hard drive cover (see
5.
Battery on page 56).
Hard drive on page 61).
Remove the RTC battery:
1. Disconnect the RTC battery cable (1) from the system board.
2. Remove the RTC battery (2).
Reverse this procedure to install the RTC battery.
70 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number
For use in computer models with Intel processors:
2048-MB (667-MHz, PC2-5300, 1-DIMM) 455739-001
1024-MB (667-MHz, PC2-5300, 1-DIMM) 452062-001
512-MB (667-MHz, PC2-5300, 1-DIMM) 452061-001
For use in computer models with AMD processors:
2048-MB (667-MHz, PC2-5300, 1-DIMM) 448151-002
1024-MB (667-MHz, PC2-5300, 1-DIMM) 453415-001
512-MB (667-MHz, PC2-5300, 1-DIMM) 453414-001
Before removing the memory module, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Battery on page 56).
Remove the memory module:
Position the computer with the front toward you.
1.
2. Loosen the two Phillips PM2.0×5.0 captive screws (1) that secure the memory module compartment
cover to the computer.
3. Lift the right side of the cover (2), swing it to the left, and remove the cover. The memory module
compartment cover is included in the Door/Cover Kit, spare part number 417073-001.
Component replacement procedures 71
4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.
(The edge of the module opposite the slot rises away from the computer.)
5. Remove the module (2) by pulling it away from the slot at an angle.
NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the
memory module slot.
Reverse this procedure to install a memory module.
72 Chapter 4 Removal and replacement procedures

Optical drive

NOTE: All optical drive spare part kits include an optical drive bezel.
Description Spare part number
For use in computer models with Intel processors:
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 452052-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 452051-001
DVD/CD-RW Combo Drive 452050-001
High Definition DVD-ROM and DVD±RW Drive 463933-001
For use in computer models with AMD processors:
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 455830-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 455829-001
DVD/CD-RW Combo Drive 455828-001
Before removing the optical drive, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Battery on page 56).
Remove the optical drive:
Position the computer with right side toward you.
1.
2. Remove the Phillips PM2.5×7.0 screw (1) that secures the optical drive to the computer.
3. Insert a thin tool, such as a paper clip (2), into the release access. (The optical drive media tray is
partially ejected from the optical drive.)
Component replacement procedures 73
4. Use the media tray frame to remove the optical drive (3).
If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive
5.
bracket toward you.
6. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical
drive.
7. Remove the optical drive bracket (2).
Reverse the above procedure to reassemble and install the optical drive.

Keyboard

Countries or regions Spare part number Countries or regions Spare part number
Keyboards for use in basic computer models:
Belgium
448615-021 Portugal 448615-131
Brazil 448615-201 Russia 448615-251
Canadian French 448615-121 Saudi Arabia 448615-171
74 Chapter 4 Removal and replacement procedures
Countries or regions Spare part number Countries or regions Spare part number
Denmark, Finland, Norway, and Sweden
France 448615-051 Spain 448615-071
Germany 448615-041 Switzerland 448615-111
Greece 448615-DJ1 Taiwan 448615-AB1
Israel 448615-BB1 Thailand 448615-281
Italy 448615-061 Turkey 448615-141
Japan 448615-291 The United Kingdom 448615-031
Latin America 448615-161 The United States 448615-001
The Netherlands and Europe 448615-B31
Keyboards for use only in metal-colored Special Edition computer models with Intel processors:
Brazil
Denmark, Finland, Norway, and Sweden
France 452236-051 Taiwan 452236-AB1
Italy 452236-061 Thailand 452236-281
Latin America 452236-161 Turkey 452236-141
448615-DH1 South Korea 448615-AD1
452236-201 Spain 452236-071
452236-DH1 Switzerland 452236-111
Portugal 452236-131 The United Kingdom 452236-031
Saudi Arabia 452236-171 The United States 452236-001
South Korea 452236-AD1
Keyboards for use only with Artist Edition computer models:
Brazil
Canadian French 462753-121 Saudi Arabia 462753-171
Denmark, Finland, Norway, and Sweden
France 462753-051 Spain 462753-071
Germany 462753-041 Taiwan 462753-AB1
Italy 462753-061 Thailand 462753-281
Japan 462753-291 Turkey 462753-141
Latin America 462753-161 The United Kingdom 462753-031
The Netherlands and Europe 462753-B31 The United States 462753-001
Keyboard for use in the United States only with white Special Edition computer models
Keyboards for use only with Special Edition computer models with AMD processors:
462753-201 Portugal 462753-131
462753-DH1 South Korea 462753-AD1
463976-001
Japan
462549-291 The United States 462549-001
Component replacement procedures 75
Before removing the keyboard, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Battery on page 56).
Remove the keyboard:
Turn the computer upside down, with the front toward you.
1.
Remove the three Phillips PM2.5×7.0 screws that secure the keyboard to the computer.
2.
Turn the computer display-side up, with the front toward you.
3.
Open the computer as far as possible.
4.
5. Lift the rear edge of the keyboard (1) until it rests at an angle.
6. Release the keyboard (2) by sliding it back to disengage the tabs on the front edge of the keyboard
from the top cover.
76 Chapter 4 Removal and replacement procedures
7. Lift the rear edge of the keyboard (3) and swing it forward until it rests on the palm rest.
8. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and
disconnect the keyboard cable (2) from the system board.
Remove the keyboard.
9.
Reverse this procedure to install the keyboard.
Component replacement procedures 77

WWAN module

CAUTION: The WWAN module and the WLAN module are not interchangeable.
Description Spare part number
HP ev2210 1xEVDO-A WWAN module for use in the United States 451131-001
HP UMTS/HSDPA/EDGE WWAN module, including GPRS 459350-001
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module
authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.
Before removing the WWAN module, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Remove the SIM (see
5.
Remove the keyboard (see
6.
Battery on page 56).
SIM on page 69).
Keyboard on page 74).
Remove the WWAN module:
1. Remove the two Phillips PM2.0×3.0 screws (1) that secure the WWAN module to the computer.
(The edge of the module opposite the slot rises away from the computer.)
2. Disconnect the WWAN antenna cables (2) from the terminals on the WWAN module.
NOTE: The red WWAN antenna cable is connected to the WWAN module “Main” terminal. The
blue WWAN antenna cable is connected to the WWAN module “Aux” terminal.
78 Chapter 4 Removal and replacement procedures
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle.
NOTE: WWAN modules are designed with a notch to prevent incorrect installation.
Reverse this procedure to install the WWAN module.

Switch cover

Description Spare part number
For use only in computer models with Intel processors:
Switch cover (includes LED board and cable and power button board and cable) 451312-001
Switch cover for use only with computer models sold at Best Buy (includes LED board and cable and power button board and cable)
Switch cover for use only with white Special Edition computer models (includes LED board and cable and power button board and cable)
Switch cover for use only with Artist Edition computers (includes LED board and cable and power button board and cable)
For use only in computer models with AMD processors:
Switch cover (includes LED board and cable and power button board and cable) 455849-001
451599-001
466187-001
462532-001
Before removing the switch cover, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Remove the keyboard (see
5.
Battery on page 56).
Keyboard on page 74).
Component replacement procedures 79
Remove the switch cover:
1. Remove the three Phillips PM2.5×9.0 screws (1) and the silver Phillips PM2.5×5.0 screw (2) that
secure the switch cover to the computer.
Turn the computer display-side up, with the front toward you.
2.
Open the computer as far as possible.
3.
4. Disconnect the power button board cable (1) from the system board.
5. Release the ZIF connector to which the LED board cable (2) is connected and disconnect the cable
from the system board.
6. Lift the front edge of the switch cover (1) to disengage it from the computer.
7. Release the switch cover (2) by sliding it to the right until it disengages from the computer.
80 Chapter 4 Removal and replacement procedures
8. Remove the switch cover (3).
Reverse this procedure to install the switch cover.
Component replacement procedures 81

Display assembly

Description Spare part number
14.1-inch, WXGA, BrightView, display assembly for use only with computer models equipped with a camera module (includes camera module, microphones, and WLAN transceivers and antenna cables)
14.1-inch, WXGA, BrightView, display assembly for use only with computer models not equipped with a camera module (includes microphones and WLAN transceivers and antenna cables)
14.1-inch, WXGA, BrightView, display assembly for use only with computer models sold at Best Buy (includes camera module, microphones, and WLAN transceivers and antenna cables)
14.1-inch, WXGA, BrightView, display assembly for use only with computer models with Intel processors and equipped with a WWAN module (includes camera module, camera module cable, microphones, and WLAN transceivers and antenna cables)
14.1-inch, WXGA, BrightView, display assembly for use only with Artist Edition computer models equipped with a camera module (includes microphones, and WLAN transceivers and antenna cables)
14.1-inch, WXGA, BrightView, display assembly for use only with white Special Edition computer models equipped with a camera module (includes microphones, and WLAN transceivers and antenna cables)
448604-001
448603-001
451906-001
451905-001
462527-001
466183-001
Before removing the display assembly, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Disconnect the wireless antenna cables from the WLAN module (see
5.
Remove the following components:
6.
Keyboard (see
a.
Switch cover (see
b.
Battery on page 56).
Keyboard on page 74)
Switch cover on page 79)
Remove the display assembly:
Close the computer and turn it upside down, with the rear panel toward you.
1.
WLAN module on page 65).
82 Chapter 4 Removal and replacement procedures
Remove the Phillips PM2.5×9.0 screw that secures the display assembly to the computer.
2.
Turn the computer display-side up, with the front toward you.
3.
Open the display as far as possible.
4.
Disconnect the following cables:
5.
(1) Display panel cable
(2) Camera module cable
(3) Microphone cable
Remove the camera module, microphone, and wireless antenna cables from the hole in the system
6.
board and the routing channels (4) built into the top cover.
CAUTION: The display assembly will be unsupported when the following screws are removed. To
prevent damage to the display assembly, support it before removing the screws.
7. Remove the two black Phillips PM2.5×5.0 screws (1) and the two Phillips PM2.5×7.0 screws (2)
that secure the display assembly to the computer.
Component replacement procedures 83
8. Remove the display assembly (3).
If it is necessary to replace the display bezel or any of the display assembly internal components,
9.
remove the following screw covers and screws:
(1) Four rubber screw covers on the display bezel top edge. The display rubber screw covers are included in the Rubber Feet Kit, spare part number 417095-001.
(2) Two rubber screw covers on the display bezel bottom edge
(3) Four Phillips PM2.5×5.0 screws on the display bezel top edge
(4) Two Phillips PM2.5×9.0 screws on the display bezel bottom edge
10. Flex the inside edges of the left and right sides (1) and the top and bottom sides (2) of the display
bezel until the bezel disengages from the display enclosure.
11. Remove the display bezel (3). Display bezels are available using the following spare part
numbers:
448607-001 (for use only with computer models equipped with a camera module)
448606-001 (or use only with computer models not equipped with a camera module)
84 Chapter 4 Removal and replacement procedures
451907-001 (for use only with computer models with Intel processors sold at Best Buy; includes
openings for camera module and microphones)
462529-001 (for use only with Artist Edition computer models; includes openings for camera
module and microphones)
466185-001 (for use only with white Special Edition computer models; includes openings for
camera module and microphones)
457796-001 (for use only with computer models equipped with a camera module and a
WWAN module; includes openings for camera module and microphones)
NOTE: See Camera module on page 57 for camera module replacement instructions. See Display
inverter on page 59 for display inverter replacement instructions.
12. If it is necessary to replace the display hinges, remove the two Phillips PM2.5×7.0 screws (1) that
secure each hinge to the display panel. The display hinges and display hinge covers are available using spare part number 430473-001 for computers with Intel processors or 455817-001 for computers with AMD processors.
13. Remove the display hinges (2).
14. Remove the display hinge covers (3) by sliding them off of the display hinges.
Component replacement procedures 85
Remove the display panel from the display enclosure. The display panel is available using spare part
15.
number 448602-001 for computers with Intel processors, 448602-002 for computers with an Intel processor and a WWAN module, and 455810-001 for computers with AMD processors.
If it is necessary to replace the wireless antenna transceivers and cables, remove the Phillips
16.
PM2.5×4.0 screw (1) that secures each transceiver to the display enclosure. The wireless antenna transceivers and cables are included in the Wireless Antenna Kit, spare part number 448609-001 for computers with Intel processors, 448609-002 for computers with Intel processors and a WWAN module, and 458657-001 for computers with AMD processors.
17. Remove the wireless antenna cables from the clips (2) built into the display enclosure.
18. Detach the wireless antenna transceivers (3) from the display enclosure.
19. Remove the wireless antenna transceivers and cables (4) from the display enclosure.
20. If it is necessary to replace the microphones and cables, release the retention tabs (1) built into the
display enclosure that secure the microphone cables to the display enclosure. The microphones and cables are included in the Display Cable Kit, spare part number 448610-001.
21. Remove the microphone receivers (2) from the clips in the display enclosure.
86 Chapter 4 Removal and replacement procedures
22. Remove the microphone cables (3) from the display enclosure.
23. If it is necessary to replace the camera module cable, release the retention tabs (1) built into the
display enclosure that secure the camera module cable to the display enclosure. The camera module cable is included in the Display Cable Kit, spare part number 448610-001.
24. Remove the camera module cable (2) from the display enclosure.
Reverse this procedure to reassemble and install the display assembly.

Top cover

Description Spare part
For use in computer models with Intel or AMD processors:
Equipped with a fingerprint reader (includes TouchPad, TouchPad cable, fingerprint reader board, fingerprint reader board cable)
For use in computer models with Intel processors:
Not equipped with a fingerprint reader (includes TouchPad and TouchPad cable) 448619-001
Sold at Best Buy (includes TouchPad and TouchPad cable) 451600-001
Sold at Best Buy and equipped with a fingerprint reader (includes TouchPad and TouchPad cable) 457707-001
Equipped with a WWAN module (includes TouchPad and TouchPad cable) 459767-001
Equipped with a fingerprint reader board and a WWAN module (includes TouchPad and TouchPad cable) 459766-001
number
448618-001
Component replacement procedures 87
Description Spare part
number
On Artist Edition computers (includes TouchPad and TouchPad cable) 462531-001
On white Special Edition computers (includes TouchPad and TouchPad cable) 466188-001
For use in computer models with AMD processors:
Not equipped with a fingerprint reader (includes TouchPad and TouchPad cable) 455835-001
Sold at Best Buy and not equipped with a fingerprint reader board 466612-001
Sold at Best Buy and equipped with a fingerprint reader board and cable 466613-001
Before removing the top cover, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Remove the following components:
5.
Hard drive (see
a.
WLAN cover (see
b.
Battery on page 56).
Hard drive on page 61)
WLAN module on page 65)
Optical drive (see
c.
Keyboard (see
d.
Switch cover (see
e.
Display assembly (see
f.
Optical drive on page 73)
Keyboard on page 74)
Switch cover on page 79)
Display assembly on page 82)
Remove the top cover:
Turn the computer upside down, with the front toward you.
1.
88 Chapter 4 Removal and replacement procedures
Remove the seven Phillips PM2.5×9.0 screws that secure the top cover to the computer.
2.
3. Remove the two Phillips PM2.0×3.0 screws (1) and the three Phillips PM2.0×4.0 screws (2) that
secure the top cover to the computer.
Turn the computer right-side up, with the front toward you.
4.
Component replacement procedures 89
5. Release the ZIF connector (1) to which the TouchPad cable is connected and disconnect the cable
(2) from on the system board.
Remove the following screws:
6.
(1) One Phillips PM2.5x5.0 screw
(2) Three Phillips PM2.5×4.0 screws
(3) One Phillips PM2.5×9.0 screw
90 Chapter 4 Removal and replacement procedures
Lift the front edge of the top cover and remove it.
7.
Reverse this procedure to install the top cover.
Component replacement procedures 91

TouchPad

Description Spare part number
TouchPad for use with computer models with Intel processors (includes TouchPad bracket and TouchPad cable)
TouchPad for use with computer models with AMD processors (includes TouchPad bracket and TouchPad cable)
451341-001
455838-001
Before removing the TouchPad, follow these steps:
Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
1.
computer on, and then shut it down through the operating system.
Disconnect all external devices connected to the computer.
2.
Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
3.
then unplugging the AC adapter from the computer.
Remove the battery (see
4.
Remove the following components:
5.
Hard drive (see
a.
WLAN cover (see
b.
Optical drive (see
c.
Battery on page 56).
Hard drive on page 61)
WLAN module on page 65)
Optical drive on page 73)
Keyboard (see
d.
Switch cover (see
e.
Display assembly (see
f.
Top cover (see
g.
Keyboard on page 74)
Switch cover on page 79)
Display assembly on page 82)
Top cover on page 87)
Remove the TouchPad:
Turn the top cover upside down, with the front toward you.
1.
2. Remove the five Phillips PM2.0×3.0 screws (1) that secure the TouchPad bracket to the top cover.
92 Chapter 4 Removal and replacement procedures
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