HP Vectra, Brio, KayakSERIES Quick User Manual

HP Desktop PCs

Quick User’s Guide

See inside for information on:

Setting Up your PC
and more...

www.hp.com/go/support

Notice

The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not

limited to, the implied warranties of merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or for incidental or
consequential damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are
reserved. No part of this document may be photocopied, reproduced, or translated to another
language without the prior written consent of Hewlett-Packard Company.

Adobe and Acrobat  are trademarks of Adobe Systems Incorporated.
Microsoft, MS-DOS, Windows and Windows NT are U.S registered trademarks

Hewlett-Packard France, Business Desktop Division, 38053 Grenoble Cedex 9, France



2000 Hewlett-Packard Company

Important Safety Information

If you are in any doubt that you can lift the equipment safely, do not try to move it without help.
For your safety, never remove the PC's cover without first removing the power cord from the
power outlet and any connection to a telecommunications network. If a Power Protection Device
is fitted to your PC, you must shut down your computer using the on/off switch, then remove the
power cord before removing the PC’s cover. Remove the Power Protection Device cables before
any servicing operation. Always replace the cover before switching the PC on again.
To avoid electric shock, do not open the Power Supply Unit. There are no serviceable parts inside.
For your safety only replace with a Power Supply Unit provided by HP Support Services.
Ensure that the that the electrical power requirements of your PC (refer to the label on the Power
Supply Unit) can be suitably provided by your electrical installation.
There is a danger of explosion if the battery is incorrectly installed. For your safety, never attempt
to recharge, disassemble, or burn an old battery. Only replace the battery with the same or
equivalent type, as recommended by the manufacturer. The battery in this PC is a lithium battery
which does not contain any heavy metals. Nevertheless, in order to protect the environment, do
not dispose of batteries in household waste. Please return used batteries either to the shop from
which you bought them, to the dealer from whom you purchased your PC, or to HP so that they
can either be recycled or disposed of in the correct way. Returned batteries will be accepted free
of charge.
If you have a modem:
Do not attempt to connect this product to the phone line during a lightning storm. Never install
telephone jacks in wet locations unless the telephone line has been disconnected at the network
interface. Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface. Use caution when installing or modifying telephone
lines. Avoid using a telephone (other than a cordless type) during an lightning storm. There may be
a risk from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Never touch or remove the communications board without first removing the connection to the
telephone network.

Important Safety Information

Use minimum Nº 26 AWG wire for telephone cable.
Warning: Some parts inside the computer may be hot, please wait for them to cool down before
touching them.

2

Information about Your PC

Thank you for purchasing an HP computer product. This Quick User’s
Guide provides you with essential information on setup, troubleshooting,

and ergonomics. Out of concern for the environment, we have kept this
guide small.

This HP product has been designed to be easy to use. If you require
further information, you can refer to the HP web site or the HP
Information CD-ROM (if you have a Vectra PC), described below.

Set up your PC

Find out how to
– troubleshoot your PC
– install accessories

Information about Your PC

TTTThhhhiiiis

s mmmmaaaannnnuuuuaaaallll- Quick User’s Guide

s s

Information CD-ROM (Vectra only)

(For detailed information)

TTTThhhhiiiis

s mmmmaaaannnnuuuuaaaal

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s s

(For basic information only)

Information CD-ROM (Vectra only)

(For detailed information)

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For support information

For a web-based user club
for after sales services and
information

HP Information CD-ROM (Vectra Only)

The HP Information CD-ROM contains complete information about your
PC:

Product Overview

•

Setting Up the PC

•

Using the PC

•

Installing Accessories

•

Troubleshooting the PC

•

Servicing the PC

•

Warranty and Support Service

•

Before installing accessories in your PC, it is recommended that you print
out the instructions in the Information CD-ROM before starting.

If you have a Vectra PC, you can order your HP Information CD-ROM
from HP’s web site at
select your HP Vectra, then click
order form on the next page and fax it to the number on the form.

www.hp.com/go/vectrasupport

www.hp.com/go/support

(For downloadable documentation, drivers & utilities,
service & support options)

www.hp.com/desktops/pccafe

HP Information CD-ROM

Manuals

(click

) or fill out the

,

Information about Your PC

3

RODUCT ORDER FORM

P

Title: Information CD-ROM for Vectra VL600, VL400 & e-Vectra

Part Number: 5011-8109

Do you want an

To order your HP Information CD-ROM from the web:

To order your HP Information CD-ROM by fax, fill out the order form below and fax it to the following number.

1 Go to www.hp.com/go/vectrasupport, then select Manuals
2 Select yyyyoooouuuur

r pppprrrroooodu

ducccctttt, then select HP Information CD-ROM

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Worldwide Fax Number: [phone]

HP Information CD-ROM

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PRODUCT INFORMATION

Number of Kits:

Worldwide Price

Standard Post 12.00 29.00 76.00 12.00 30.00 80.00

Express Mail 38.00 67.00 167.00 40.00 70.00 175.00

Above prices do not include sales taxes (if applicable): transport is included

:

Europe

Euro

1 5 20 1 5 20

USA / Latin America/Asia

U.S$

--------------------------------------------------------------------------------------------------------------------------------------------------------------

PRODUCT ORDER FORM

Title: Information CD-ROM for Vectra VL600, VL400 & e-Vectra

Part Number: 5011-8109

A) ORDERING INFORMATION

Number of Information CD-ROMs:

1)

2) Mail:

3) Currency: U.S$ EURO

TTTTOOOOTTTTAAAAL

B) CUSTOMER INFORMATION:

4)Name:................................................................................................................................................................

5) Company:........................................................................................................................................................

6) Address:...........................................................................................................................................................

7) Postal Code:...................................................................................................................................................

8) City:...............................................9)State:........................................... Country:.....................................

10) Fax:......................................................................... 11) Tel:........................................................................

PAYMENT

C)

Other Visa Mastercard AMEX

:

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1520

Express Standard

Credit Card Number: ..............................................................................................

Expiry Date of Card:...............................................................................................

Signature:...................................................................................................................

Setting Up and Using Your PC

Important Ergonomic Information

Improper and prolonged use of keyboards and input devices can be associated with
repetitive strain injury (RSI) to soft tissues in the hands and arms. If you do experience
discomfort or pain while using any computing equipment, discontinue use immediately
and consult your physician as soon as possible.

Your comfort and safety are our primary concern. Consequently, we strongly
recommend that you read HP’s ergonomic information before using your PC. For
detailed information, refer to HP’s online version of “Working in Comfort” which is
preloaded on your PC’s hard disk or visit HP’s Working in Comfort Web Site at:

www.hp.com/ergo

A summary is provided in the “Comfort and Safety Checklist” on page 8.

Connecting Devices to the Rear of the PC

The connectors are color-coded for easy matching. Match the colors. The
connectors are shaped to go in one way only.

Setting Up and Using Your PC

Keyboard

(purple)

Mouse

(green)

25-pin Parallel

Connector

To connect the printer to
your PC, refer to the
manual that came with
the printer

(burgundy)

LAN

Monitor

To connect the monitor to
your PC, refer to the manual
that came with the monitor.

If you have a model with
a graphics card, use the
graphics card connector.

Two 9-pin Serial

Connectors

2 USB Connectors

(black)

(turquoise)

Setting Up and Using Your PC

5

Setting Up and Using Your PC

Connecting Multimedia Accessories

WARNING

To avoid electrical shock and harm to your eyes by laser light, do not open the laser
module. The laser module should only be serviced by service personnel. Do not attempt
to make any adjustment to the laser unit. Refer to the label on the CD-ROM for power
requirements and wavelength. This product is a class 1 laser product.

Always turn the volume down before connecting the headphones or speakers. This
avoids discomfort from unexpected noise or static. Listening to loud sounds for
prolonged periods of time may permanently damage your hearing. Before putting on
headphones, place them around your neck and turn the volume down. When you put the
headphones on, slowly increase the volume until you find a comfortable listening level.
When you are able to hear comfortably and clearly, without distortion, leave the volume
in that position.

1 Connect the HP multimedia keyboard to the PC. The connectors are

color-coded for easy matching.

2 Connect the microphone and headphones (or amplified speakers) to

the keyboard.

Speaker/headphones socket (lime)

Microphone socket (pink)

Keyboard
microphone socket

Standard
keyboard
connector (purple)

Keyboard
headphones/speaker
socket

Note

Connect devices such as a smart card reader to both a serial connector and a mouse port (not
a keyboard port, which does not provide enough power).

Setting Up and Using Your PC

6

Connecting the Power Cord

Setting Up and Using Your PC

WARNING

Note

For your safety always connect equipment to a grounded wall outlet. Always use a
power cord with a properly grounded plug, such as the one provided with the
equipment, or one in compliance with your national safety standards. This equipment
can be disconnected from the power by removing the power cord from the power outlet.
This means the equipment must be located close to an easily accessible power outlet.

1 Remove the warning label covering the PC’s power connector, and

ensure that the voltage setting is correct for your country. (The
voltage is set during manufacture and should already be correct.)

Voltage
Selection
Switch

2 Connect the power cords to the rear of the monitor and the computer.

(The connectors are shaped to go in one way only.)

3 Connect the monitor’s power cord and the computer’s power cord to a

grounded outlet.

Hewlett-Packard does not support power supply upgrades. Power supply installation
information is only intended to assist with the replacement of a defective power supply unit.
For you safety, only replace your power supply unit with the one provided by HP Support
Services.

Setting Up and Using Your PC

7

Comfort and Safety Checklist

Comfort and Safety Checklist

Preparing Your Work Environment

When using HP computing equipment, it is important that your work
environment contributes to your comfort and productivity:

Document Holder

Keyboard

<15°

Thigh
Clearance

≥

6cm

Work Surface Height - Your work surface should be height adjustable.

•

Keyboard Height
64-76 cm

To ensure that your worksurface is at the correct height, first adjust the
height of your chair so that your feet are firmly on the floor, then adjust
the work surface height until your forearms are parallel to the floor
when you have your fingers on the keyboard or other input devices.

Chair - Your chair should provide a comfortable sitting position

•

including features such as a height and tilt adjustment feature, curved
seat edge, a stable base (for example, five legs and castors, adjustable
back support, a freely rotating swivel, fully adjustable padded arm
rests).

Monitor - Place your monitor so that the top of the screen is at, or

•

slightly below, eye level (up to 15 degrees).

Work Surface Arrangement - Make sure that all elements of your HP

•

PC system for example, monitor, document holder, keyboard, mice and
other input devices, and headphones and speakers- are optimally
arranged and adjusted to meet your personal requirements. For
example, if you are primarily using the keyboard, place it directly in
front of you, not to the side. If your work involves extensive use of a
mouse or other pointing device, place that device directly in front of
your left or right arm. If you are using both a mouse and keyboard, place
them both at the same work surface height and close together. If a palm

Comfort and Safety Checklist

rest is used, the height should be flush with the front edge of the
keyboard. Other items, such as your telephone or notepad, should also
be considered.

8

Comfort and Safety Checklist

Caution

Various aspects of using mice, keyboards and other input devices may increase your risk of
discomfort or injury. Optimize your comfort and safety by positioning these devices properly.

Your Work Posture

Sitting in one position for long periods can be uncomfortable. To minimize
the potential risk for physical discomfort or injury, it’s important that you
maintain a proper posture.

Head - When viewing your monitor, your head should not be tilted more

•

than 15 degrees forward, and do not turn your head toward either side.

Back - While sitting at your work surface, make sure your back is

•

supported by the chair's backrest in an erect position or angled slightly
backwards.

Arms - Make sure your arms and elbows are relaxed and loose, with

•

your upper arms perpendicular to the floor or tilted downward not more
than 15 degrees. Keep your forearms and hands approximately parallel
with the floor with elbows bent between 70 and 115 degrees. Keep your
elbows close to your sides (less than 20 degrees away from your body).

Hands, Wrists, Forearms - Try to keep your hands wrists and forearms

•

in a relaxed neutral position when using your mouse keyboard or other
input devices. For example, while using your keyboard and mouse, rest
your forearms (flat) on your desktop.

Legs - Your thighs should be horizontal or angled slightly downward.

•

Your lower legs should be near a right angle to your thighs. Make sure
there is sufficient room under the work surface for your legs.

Feet - If after adjusting your chair you cannot rest your feet comfortably

•

on the floor, use a footrest, preferably one that can be adjusted in height
and angle.

Overall

Look away from the screen from time-to-time to help reduce eyestrain.

•

Focus on distant objects briefly, and blink periodically to lubricate your
eyes. You also should have your eyes checked on a regular basis and
ensure your eyeglass prescription is suitable for working on a computer
monitor.

Remember to occasionally shift position and move your body. Keeping

•

your body in one position for long periods is unnatural and stressful.
When prolonged work is required, take frequent short breaks. As a rule
of thumb, a five or ten minute break every hour is a good idea. Short
frequent breaks are more beneficial than longer less frequent breaks.
Data show that people who work for long periods of time without a
break may be more prone to ergonomic injury.

Comfort and Safety Checklist

9

Using Your PC

Changing tasks frequently will help prevent muscle stiffness. Examples:

•

alternating between keyboarding, reading, writing, filing, and moving
around in your work environment, helps you maintain a relaxed
posture. Occasionally stretch the muscles in your hands, arms,
shoulders, neck and back. You should stretch at least as often as you
take brief task breaks—at least once every hour.

Discomfort may be alleviated by using alternative ergonomic designs

•

and accessories such as ergonomically personalized chairs, palm rests,
keyboard trays, alternative input devices, prescription eyeglasses, anti­glare screens, and more. Seek additional information from the sources
available to you, including your employer, doctor, local office supply
store, and the Information Sources listed in the online version of
Working in Comfort, preloaded on the hard disk of your HP computing
equipment or available on the HP web site: www.hp.com/ergo

Using Your PC

Starting Your PC for the First Time

1 First turn on the monitor, then the PC.

2 The software initialization routine starts. The product ID# is printed on

the label which is found on your PC.

3 After the initialization has finished, click OK and the PC will restart.

Stopping Your PC

To stop the PC, first make sure that you have exited all applications and
then use your operating system’s shut down command in the Start menu
(for Windows NT 4.0, Windows 95, Windows 98 and Windows 2000
operating systems).

If you want to force your PC to shut down (for example, after your
operating system has crashed), press and hold the power button for
approximately 5 seconds.

Using Your PC

10

Solving Problems

Solving Problems

If Your PC Does Not Start Properly

The PC Doesn’t Power On

Have you checked that... How

The PC’s power cord is properly connected.



The Power-On Self Test Displays an Error

An on-screen error message or a beep code when the PC starts up means that there
is a configuration problem.

Have you checked...

The part of your configuration for which the
Power-On Self Test has detected an error.

If you still have a problem.



Connect the power cord to a working power outlet
and to the rear of the PC.

How

For more detailed help refer to the troubleshooting
information which is available on HP’s support web

www.hp.com/go/support

site at:

Run HP e-DiagTools

(refer to

page 14).



There is a Buzzing Noise

This is the e-Buzzer feature. It detects problems with your PC.

There is a buzzing noise.



Count the number of beeps after the buzzer.

1

Contact Support (refer to page 18).

2

If Your PC Has a Hardware Problem

The Keyboard Doesn’t Work...

Have you checked that... How

The keyboard cable is correctly connected.

The keyboard is clean and no keys are stuck
down.

The keyboard itself is not defective.





Plug the cable into the correct connector on the back
of the PC. Color coding is used for easy matching.

Check all keys are at the same height, and none are
stuck.

Either replace the keyboard by a known working unit
or try the keyboard with another PC.

Solving Problems

11

Solving Problems

You are using the correct driver. This driver is
provided with all Windows NT 4.0, Windows
98 and Windows 2000 preloaded systems.
For other operating systems, refer to your
operating system’s documentation.

You are using the latest BIOS





Download the latest driver from HP’s Web at:

www.hp.com/go/vectrasupport

Download the latest BIOS from HP’s Web at:

www.hp.com/go/vectrasupport

The Monitor Doesn’t Work...

The PC’s power indicator light works but the monitor remains blank

Have you checked that... How

The monitor is switched ON (LED is on).



The monitor’s power cord is correctly
connected.

The monitor (video) cable is correctly
connected.

The monitor’s brightness and contrast
settings are correctly set.

There is an image during boot but then the screen goes blank

Have you checked that... How

The monitor settings in your PC are
compatible with your monitor

Solving Problems

If the PC starts but you still have a problem...








Refer to the monitor manual for an explanation of the
LED signals (green, orange, or blinking).

Connect the power cord – ensure it is plugged into a
working grounded power outlet and into the monitor.

Connect the monitor (video) cable – ensure it is
properly connected to both the PC and the monitor.
If you have a model with a graphics card, ensure that
the cable is connected to the graphics card’s
connector.

Check the settings using the monitor’s OSD (on­screen display) or using controls on the front of the
monitor.

• Windows NT: Enter VGA mode when prompted
during start-up.

• Windows 98 & Windows 2000: Restart the PC.
The Vectra screen is displayed. For Windows 98,
when you hear a beep, press F8 and then start
the PC in safe mode. For Windows 2000, when
prompted, press F8 and then start the PC in VGA
mode. When the PC has started double-click on the
Display icon in your PC’s Control
click on the Settings button. Use the sliding
control to reset the resolution.

For other operating systems, refer to your operating
system’s documentation.

Run HP e-DiagTools



(refer to

page 14).

Panel

, then

12

The Mouse Doesn’t Work...

Solving Problems

Have you checked that...

The mouse cable is correctly connected.

You are using the correct driver. If you are
using HP’s enhanced mouse, ensure that the
correct driver is installed. This driver is
provided with all Windows NT 4.0, Windows
98 and Windows 2000 preloaded systems.

You are using the latest BIOS

The mouse is clean.

The mouse itself is not defective.











How

Switch off the PC (not necessary with a USB

1

mouse).
Plug the cable into the correct connector on the

2

back of the PC (color coding is used for easy
matching).
Switch on the PC.

3

Download the latest driver from HP’s Web at:

www.hp.com/go/vectrasupport

Download the latest BIOS from HP’s Web at:

www.hp.com/go/vectrasupport

Clean the mouse ball as shown below.

Replace the mouse by a known working unit or
try the mouse with another PC.

If the PC starts but you still have a problem...

To Recover Your PC’s Hard Disk

If you need to recover your PC’s hard disk, as originally shipped with
preloaded operating system, HP drivers and utilities, you can use the HP

Image Creation & Recovery CD-ROM and the HP Image Library &
Diagnostics System CD-ROM. For more information, consult the

instructions on the CD-ROMs.

Need More Help?

For more detailed help refer to the troubleshooting information which is
available on HP’s support web site at:



Run HP e-DiagTools (refer to page 14)

Solving Problems

www.hp.com/go/support

13

HP e-DiagTools Hardware Diagnostics Utility

HP e-DiagTools Hardware Diagnostics Utility

Note

Run e-DiagTools before contacting HP for warranty service. This is to obtain information that will be
requested by a support agent.

HP e-DiagTools, the hardware diagnostics utility can help you diagnose
hardware-related problems on your HP PC. For more information about
this utility, refer to the Diagtools User's Guide, available on the HP web
site in PDF (Adobe Acrobat) format.

Where Can I Get e-DiagTools?

There are three ways to access e-DiagTools:-

from the Utility Partition on your hard disk drive

•

from one of the CD-ROMS that came with your PC:

•

a the HP Image Library and Diagnostics System CD-ROM for

Vectra PCs

b the HP Brio Assist CD-ROM – Driver & Utilities for Brio PCs

from the HP e-DiagTools CD. You can order this CD-ROM from HP’s

•

Support web site:

www.hp.com/go/vectrasupport.

Starting e-DiagTools from the Utility Partition on your Hard Disk Drive

Note

This method will only work if the diagnostics partition on your hard disk drive is intact.

1 Restart your PC and press the function key

message “Press F10 to enter HP Utility Partition or any other key to
proceed...”

2 In the menu, select the option to run e-DiagTools hardware diagnostics.

F10

when you see the

Starting e-DiagTools from the CD-ROM that came with your PC

To start e-DiagTools from the CD-ROM that came with your PC:

1 Insert the CD-ROM in the CD-ROM drive.
2 Restart the PC.
3 Vectra: After a moment, you should see the DiagTools welcome screen.

Brio: select the option to run e-DiagTools hardware diagnostics.

Note

If you are unable to boot from your CD-ROM drive, restart your PC and press FFFF2222 to enter HP’s Setup
program. Check the Boot device settings to ensure that your PC can boot from the CD-ROM.

HP e-DiagTools Hardware

14

HP Hardware Warranty

General

This HP Hardware Warranty statement gives you, the customer, express warranty rights from HP, the
Manufacturer. Please refer to HP’s web site for an extensive description of your warranty entitlements. In
addition, you may also have other legal rights under applicable local law or special written agreement with
HP.

FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND, THE WARRANTY TERMS
CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY PERMITTED, DO NOT
EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE MANDATORY STATUTORY
RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU. THE LAWS OF YOUR COUNTRY MAY
PROVIDE FOR DIFFERENT WARRANTY RIGHTS. IF SO, YOUR HP AUTHORIZED SUPPORT PROVIDER
OR HP SALES AND SERVICE OFFICE CAN PROVIDE YOU WITH DETAILS.

Warranty Repair or Replacement

HP Hardware

During the applicable warranty period, HP warrants that your HP Hardware, Accessory or Supply will be
free from defects in materials and workmanship. Except as indicated above, however, HP does not warrant
that any HP Hardware, Accessory or Supply will operate uninterrupted or error-free.
During the product warranty period, HP will, within a reasonable time, repair your product or if unable to
repair, refund (in the amount of the product purchase price) upon prompt return of the product to your
HP Authorized Support Provider or other HP designate. Unless otherwise stated or agreed upon in writing
with HP, all hardware components must be returned for refund with the entire central processor unit.
The central processor unit (CPU), keyboard, mouse, and Hewlett-Packard accessories inside the system
unit at time of purchase—such as video adapters, mass storage devices, and interface controllers—are
covered by this warranty.
HP products external to the system unit—such as external storage subsystems, monitors, printers, and
other peripherals and accessories added at a later stage—are covered by the applicable warranties for
those products.

HP does NOT provide support for this product configured as a network server.
Unless otherwise stated, and to the extent permitted by local law, hardware products may contain
remanufactured parts (equivalent to new in performance) or parts subject to prior incidental use. HP may
repair or replace hardware products (i) with equivalent products to the products being repaired or
replaced but which may have been subject to prior use, (ii) with products containing remanufactured
parts equivalent to new in performance or parts which may have been used, or (iii) with equivalent
products to an original product that has been discontinued.

Non-HP Hardware

All non-HP products or peripherals external to the central processor unit—such as external storage
subsystems, monitors, printers, and other peripherals—are covered by the applicable vendor warranties
for those products.

Proof of Purchase and Warranty Period

In order to receive support for your hardware and software product for the applicable warranty period,
proof of the original purchase date may be required, otherwise the manufacturer’s date (located on the
product) becomes the beginning of the warranty period.

Exclusions

Warranty does not apply to defects resulting from: (a) improper or inadequate maintenance or calibration;
(b) software, interfacing, parts or supplies not supplied by HP; (c) unauthorized repair, maintenance,
modification or misuse; (d) operation outside of the published operating specifications for the product;
(e) improper site preparation or maintenance; (f) virus infection; or (g) such other exclusions as may be
expressly set forth in this Warranty Statement.

Limitation of Implied Warranties

TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, ANY IMPLIED WARRANTY BY THE
MANUFACTURER OF MERCHANTABILITY FOR FITNESS FOR A PARTICULAR PURPOSE OR OTHER
IMPLIED WARRANTIES ARE HEREBY LIMITED TO THE DURATION OF THE APPLICABLE
WARRANTY.

Exclusive Remedy

TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THE REMEDIES IN THIS WARRANTY
STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED ABOVE, IN NO
EVENT WILL HP BE LIABLE FOR LOSS OF DATA OR FOR DIRECT, SPECIAL, INCIDENTAL,
CONSEQUENTIAL (INCLUDING LOST PROFIT) OR OTHER DAMAGE, WHETHER BASED IN
CONTRACT, TORT OR OTHERWISE.

HP Hardware Warranty

HP Hardware Warranty

15

HP Hardware Warranty

HP Hardware Warranty Options

THESE HP HARDWARE WARRANTY OPTIONS ARE SPECIFIC TO THIS HP HARDWARE PRODUCT.
THEY COMPLEMENT THE GENERAL HARDWARE AND SOFTWARE WARRANTY STATEMENTS
FOUND ON HP'S WEB SITE AND SUPERSEDES ANY WARRANTY TERMS (APART FROM BIG DEALS
TERMS ON A SEPARATE WARRANTY FLYER) THAT MAY FOUND ONLINE OR IN ANY
DOCUMENTATION OR MATERIALS CONTAINED IN THE COMPUTER PRODUCT PACKAGING.

HP warrants this hardware product against defects in materials and workmanship, for one (1) of the
Warranty Entitlements above, from the date of purchase.

Information provided on the back cover of this guide

of there warranty entitlements as well as the way to obtain these services, please refer to the HP Warranty
and Support Guide available on our web site www.hp.com/go/support.

Note

Neither HP, nor any of its designates, guarantee that all of the above Warranty Entitlements will be
available in your country. For details, consult your local HP Sales and Service Office or HP Authorized
Support Provider.

HP Validation and Service Options

If HP receives notice of a defect in your HP hardware product during the hardware product’s warranty
period, HP or its designate may, at its option and depending on warranty entitlement:

1) Repair the parts which prove to be defective OR,

2) Replace the parts which prove to be defective OR,

3) Provide, the customer, with the appropriate part(s) required for repair. In this event, HP may:

•

•

•

Note

HP reserves the right to validate any claims of defective products or components before repairing or
replacing such products or components.

before contacting HP for warranty service to obtain information that will be requested by a
support agent.

Warranty Entitlements

5-Year Limited Hardware Warranty: 5-Year Free Parts Exchange Service

5-Year Limited Hardware Warranty: 5-Year On-Site Service

3-Year Limited Hardware Warranty: 3-Year On-Site Service

3-Year Limited Hardware Warranty: 1st Year On-Site Service, 3-Year Free Parts Exchange Service.

3-Year Limited Hardware Warranty: 3-Year Free Parts Exchange Service

3-Year Limited Hardware Warranty: 3-Year Return for Repair Service

1-Year Limited Hardware Warranty: 1-Year On-Site Service

1-Year Limited Hardware Warranty: 1-Year Free Parts Exchange Service

30-Day Limited Hardware Warranty: 30-Day Free Parts Exchange or Product Return Service

Please refer to the Warranty Entitlement

. If you need more information on the content

Provide you with written instructions for replacing the defective part(s).
Provide free telephone assistance for installation of the replacement component.
Prepay shipping charges, duties, and taxes for replacement parts sent to you as well as for any
parts that HP asks to be returned. You will be billed for any defective part(s) not returned as
requested by HP.

IMPORTANT: Run HP e-DiagTools (HP Diagnostics Utility)

Obtaining Warranty Service

Before contacting HP for warranty service for your HP product, please prepare by:

• Running the diagnostic software HP e-DiagTools (refer to page 14) to diagnose your
product and to obtain information that will be requested by a support agent.

• Troubleshooting your system using support information provided on the HP Worldwide
Web support site at:

For HP Vectra PCs

HP Hardware Warranty

For HP Brio PCs
For HP Kayak PC Workstations

• Locating your proof of purchase date, indicated on your receipt, invoice, etc.

• Having immediate access to the defective product for potential online or telephone
troubleshooting by an HP service agent.

16

http://www.hp.com/go/vectrasupport
http://www.hp.com/go/briosupport
http://www.hp.com/go/kayaksupport

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e sssseeeerrrrvvvviiiicccceeee visits are subject to the following condition:

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• You must verify that the latest version of the BIOS is installed on your product. You may
be asked to install the latest version of the BIOS before an HP Sales and Service Center
representative or HP Authorized Support Provider representative is dispatched to your
site.

Obtaining FFFFrrrree

• HP is not responsible for nor warrants your replacement parts or hardware product

• You will be billed for any additional replacement parts required as a result of improper

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• Running the HP diagnostic software provided with your product before returning your

• You are required to return the complete product in an acceptable and repairable

• Return for Repair service is limited to the repair of hardware failures only.

• Returned product failures caused by non-HP products - whether internal or external to

• If a hardware failure is not found, you will be billed for the service provided.

• You may be required to provide proof of the purchase date of your product before

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against damage resulting from improper installation of replacement parts or repair of
your defective product by you or your designate.

installation of original replacement part by you or your designate.

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product for repair service is recommended.

condition.

the system processor unit - are subject to standard per-incident repair charges.

warranty service will be provided.

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International Warranty

This warranty is extended worldwide under certain conditions to products which are reshipped by
the original purchaser either for his own use or provided as an incidental part of systems integrated
by the original purchaser. When available in the country of use, service is provided in the same
manner as if the product was purchased in that country and can only be provided in countries
where the product is designed to operate. Also, standard warranty service response time is subject
to change due to local parts availability.

of use, it may need to be returned to the country of purchase for service

Please check with your local HP Sales and Service Office or HP Authorized Support Provider for
more information.

International Warranty

ge service is subject to the following conditions:

gege

If the product is not normally sold by HP in the country

.

Recycling your PC

HP has a strong commitment toward the environment. Your HP Personal Computer has been
designed to respect the environment as much as possible. HP can also take back your old PC for
recycling when it reaches the end of its useful life. HP has a product take-back program in several
countries. The collected equipment is sent to one of HP’s recycling facilities in Europe or the USA.
As many parts as possible are reused. The remainder is recycled. Special care is taken for batteries
and other potentially toxic substances, which are reduced into non-harmful components through a
special chemical process. If you require more details about HP’s product take-back program,
contact your local dealer or your nearest HP Sales Office.

International Warranty

17

HP Customer Care Center Phone Numbers

HP Customer Care Center Phone Numbers

HP Customer Care Centers can help you solve issues related to HP
products and, if necessary, initiate appropriate service procedures. In the
U.S.A, telephone support is available 24 hours a day, 7 days a week.
Elsewhere, it is available during normal office hours.

North & Latin America Asia Pacific

Argentina [phone] Australia ([phone]

Brazil [phone] China [phone]

Canada 905-206-4663 Hong Kong ([phone]

Chile 800 360 999 India ([phone]

Mexico 800 427 6684 Indonesia ([phone]

United States [phone] Japan ([phone]

Venezuela 800 47 888 (Caracas 207 8488) Korea, Republic of([phone]

Europe, Middle East & Africa

Austria ([phone] Penang 1 300 88 00 28

Belgium Dutch ([phone]

Denmark ([phone] Philippines ([phone]

English International ([phone] Singapore ([phone]

Finland ([phone] Taiwan ([phone]

France ([phone] Thailand ([phone]

Germany ([phone] (24PF/min) Viet Nam ([phone]

Israel Tel. [phone]

Italy ([phone]

Netherlands ([phone]

Norway ([phone]

Poland Tel. [phone]; Fax. [phone]

Portugal +(351) 21 317 6333

Russian Federation ([phone] (Moscow)

South Africa ([phone] (outside RSA)

Spain ([phone]

Sweden ([phone]

Switzerland ([phone]

Turkey ([phone]

HP Customer Care Center Phone

United Kingdom ([phone]

French ([phone]

Fax. [phone]

([phone](St-Peter)
Fax. [phone]

086 000 1030 (inside RSA)

Malaysia ([phone]

New Zealand ([phone]

[phone]

080 999 0700 (outside Seoul only)

18

HP Software Limited Warranty

THIS HP SOFTWARE LIMITED WARRANTY SHALL COVER ALL SOFTWARE, INCLUDING
OPERATING SYSTEM SOFTWARE, THAT IS PROVIDED TO YOU AS PART OF THE HP
PRODUCT. IT SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT
MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.

HP Software

Ninety-Day Limited Software Warranty

HP warrants for a period of NINETY (90) DAYS from the date of the purchase that all pre-installed
HP software will execute their programming instructions when all files are properly installed. HP
does not warrant that the software will be uninterrupted or error free. In case of software failure to
execute its programming instructions during the warranty period, customer’s remedy will be the
replacement of software provided by HP or a refund upon return of the product and all copies of
software, installation instructions and assistance.

Removable Media (if supplied)

HP warrants the removable media, if supplied, upon which this product is recorded to be free from
defects in materials and workmanship under normal use for a period of NINETY (90) DAYS from
the date of purchase. Customer’s remedy in case of defect will be the replacement of media
provided by HP or a refund upon return of the product and destruction of all other non-removable
media copies of the software.

Other Software

All other software is warranted by the software vendor and is not warranted by HP.

Operating System

HP warrants for a one (1) year period from the date of the purchase the installation and
configuration of the pre-installed version of the operating system. HP does not warrant that the
software will be uninterrupted or error free. In the event of software failure to execute its
programming instructions during the warranty period, HP will provide the Customer with non­defective software along with re-installation instructions or assistance.

HP Service Procedures

Notice of Warranty Claims
Customer must notify HP in writing of any warranty claim not later than thirty (30) days after the
expiration of the warranty period.
Limitation of Warranty
HP makes no other express warranty, whether written or oral with respect to this product. Any
implied warranty of merchantability or fitness for a particular purpose is limited to the 90-day
duration of this written warranty.
HP is not liable in case of misuse, unauthorized modification, improper maintenance, or defects
resulting from unauthorized use with non HP equipment.
Limitation of Liability and Remedies
THE REMEDIES PROVIDED ABOVE ARE CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. IN
NO EVENT SHALL HP BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFIT) WHETHER BASED ON WARRANTY,
CONTRACT, TORT OR ANY OTHER LEGAL THEORY. This warranty in no way effects Customers
right under statutory law.
Obtaining Warranty Service
Warranty Service may be obtained from the nearest HP sales office or in other locations indicated
on HP’s Web Site.

(if supplied)

(if supplied)

HP Software Limited Warranty

HP Software Limited Warranty

19

HP Software License Agreement

HP Software License Agreement

Your HP product contains software programs.
CAREFULLY READ THIS LICENSE AGREEMENT AND LIMITED WARRANTY STATEMENT
BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE
OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS
ANDCONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE
EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU
DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER
REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER
DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL
REFUND. PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE
LICENSE TERMS.
UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE LICENSE AGREEMENT SHALL
GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP
PRODUCT. IT SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT
MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.
Operating system and software applications by Microsoft are licensed to you under the Microsoft
License Agreement contained in the Microsoft documentation or displayed on your screen when
Microsoft Software Products are launched. The following License Terms govern the use of the
software:

UUUUSSSSEEEE.... Customer may use the software on any one HP product. Customer may not network the

software or otherwise use it on more than one HP product. Customer may not reverse assemble or
decompile the software unless authorized by law.
CCCCOOOOPPPPIIIIEEEES

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D AAAADDDDAAAAPPPPTTTTAAAATTTTIIIIOOOONNNNSSSS.... Customer may make copies or adaptations of the software (a) for

S S
archival purposes or (b) when copying or adaptation is an essential step in the use of the software
with an HP product so long as the copies and adaptations are used in no other manner.

OOOOWWWWNNNNEEEERRRRSSSSHHHHIIIIPPPP.... Customer agrees that he/she does not have any title or ownership of the software,

other than ownership of the physical media. Customer acknowledges and agrees that the software
is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that
the software may have been developed by a third party software supplier named in the copyright
notices included with the software, who shall be authorized to hold the Customer responsible for
any copyright infringement or violation of this Agreement.
PPPPRRRROD
ROM:
(i) The product recovery CD-ROM and/or support utility software may only be used for restoring
the hard disk of the HP product with which the product recovery CD-ROM was originally provided.
(ii) The use of any operating system software by Microsoft contained in any such product recovery
CD-ROM shall be governed by the Microsoft License Agreement.
TTTTRRRRAAAANNNNSSSSFFFFEEEER
party only as part of the transfer of all rights and only if Customer obtains the prior agreement of
the third party to be bound by the terms of this License Agreement. Upon such a transfer,
Customer agrees that his/her rights in the software are terminated and that he/she will either
destroy his/her copies and adaptations or deliver them to the third party.
SSSSUUUUBBBBLLLLIIIICCCCEEEENNNNSSSSIIIINNNNG
distribute copies or adaptations of the software to the public in physical media or by
telecommunication without the prior written consent of Hewlett-Packard.

TTTTEEEERRRRMMMMIIIINNNNAAAATTTTIIIIOOOONNNN.... Hewlett-Packard may terminate this software license for failure to comply with

any of these terms provided Hewlett-Packard has requested Customer to cure the failure and
Customer has failed to do so within thirty (30) days of such notice.
UUUUPPPPDDDDAAAATTTTEEEES
upgrades which may be available from Hewlett-Packard under a separate support agreement.
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adaptation in violation of the U.S. Export Administration regulations or other applicable regulation.

UUUU....SSSS.

Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in
Technical Data and Computer Software clause in DFARS 252.227-7013. Hewlett-Packard Company,
3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Rights for non-DOD U.S. Government
Departments and Agencies are as set forth in FAR 52.227-19(c)(1,2).

D D

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ODOD

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R OOOOF

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S AAAAND

ND UUUUPPPPGGGGRRRRAAAADDDDEEEESSSS.... Customer agrees that the software does not include updates and

S S

ND ND

T CCCCLLLLAAAAUUUUSSSSEEEE.... Customer agrees not to export or re-export the software or any copy or

T T

. GGGGOOOOVVVVEEEERRRRNNNNMMMMEEEENNNNT

. .

Y CCCCDDDD----RRRROOOOMMMM.... If your HP product was shipped with a product recovery CD-

Y Y

F RRRRIIIIGGGGHHHHTTTTS

S IIIIN

F F

G AAAAND D

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N SSSSOOOOFFFFTTTTWWWWAAAARRRREEEE.... Customer may transfer rights in the software to a third

S S

N N

ND DIIIISSSSTTTTRRRRIIIIBBBBUUUUTTTTIIIIOOOONNNN.... Customer may not lease, sublicense the software or

ND DND D

T RRRREEEESSSSTTTTRRRRIIIICCCCTTTTEEEED

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D RRRRIIIIGGGGHHHHTTTTSSSS.... Use, duplication, or disclosure by the U.S.

D D

HP Software License Agreement

20

Regulatory Information

Declaration of Conformity

According to ISO/IEC Guide 22 and CEN/CENELEC EN 45014

Regulatory Information

Manufacturer's name:
Manufacturer's address:

Declares that the products:
Product Name

Model Number(s) HP Vectra VL400 DT, MT, SF

Conform(s) to the following Product Specifications:

SAFETY
International: IEC 60950:1991 +A1 +A2 +A3+A4 / GB4943-1995
Europe: EN 60950:1992 +A1 +A2 +A3+A4 + A11

ELECTROMAGNETIC COMPATIBILITY
CISPR 22:1993+A1+A2/ EN 55022:1994+A1+A2 Class B

EN 50082-1:1992

IEC 555-2:1982+A1:1985 / EN 60555-2:1987
IEC 61000-3-3:1994 / EN 61000-3-3:1995
GB9254-1998

FCC Title 47 CFR, Part 15 Class B
ICES-003, Issue 3
VCCI-B
AS/NZ 3548:1995

Supplementary information
CE-marking accordingly:
EMC Directive 89/336/EEC and Low Voltage Directive 73/23/EEC, both amended by the Directive 93/68/EEC.

1)

The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.

2)

This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:

(1) This device may not cause harmful interference, and
(2) This device must accept any interference received, including interference that may cause undesired operation.

Personal Computer

HP Vectra VL600 DT, MT
HP Brio BA 410

IEC 801-2:1991 / prEN 55024-2:1992 - 4kV CD, 8kV AD
IEC 801-3:1984 / prEN 55024-3:1991 - 3V/m
IEC 801-4:1988 / prEN 55024-4:1993 - 0.5 kV Signal Lines

2)

: The product herewith complies with the requirements of the following Directives and carries the

HEWLETT-PACKARD France
5 Avenue Raymond Chanas-Eybens

38053 GRENOBLE Cedex 09 - FRANCE

1)

1 kV Power Lines

Grenoble Jean-Charles MIARD
February 2000 Quality Manager

For Compliance Information ONLY, contact:

USA contact: Hewlett Packard Company, Corporate Product Regulations Manager3000 Hanover Street,
Palo Alto, CA 94304. (Phone [phone])

Regulatory Information

21

Regulatory Information

FCC (for USA only)

Federal Communications Commission Radio Frequency Interference Statement
Warning:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the installation
manual, may cause harmful interference to radio communications. However, there is no guarantee
that interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to correct the interference by one or more of the following
measures:

• Reorient or relocate the receiving antenna.

• Increase the distance between the equipment and the receiver.

• Connect the equipment to an outlet on a different circuit to the one the receiver is connected to.

• Consult your dealer or an experienced radio/TV technician for help.
Hewlett-Packard’s FCC Compliance Tests were conducted using HP-supported peripheral devices
and HP shielded cables, such as those you receive with your system. Changes or modifications not
expressly approved by Hewlett-Packard could void the user’s authority to operate the equipment.

PART 68 FCC Compliance Statement

This equipment complies with Part 68 of the FCC Rules. A label is attached to the equipment that
contains, among other information, its FCC registration number and ringer equivalence number
(REN). If requested, this information must be provided to the telephone company.

An FCC compliant telephone cord and modular plug is provided with this equipment. This
equipment is designed to be connected to the telephone network or premises wiring using a
compatible modular jack, which is FCC part 68 compliant.

Connection to the telephone network should be made by using standard modular telephone jack of
type RJ11.

The REN is useful to determine the quantity of devices that may be connected to the telephone line
and still have all of those devices ring when your telephone number is called. In most, but not all
areas, the sum of the RENs should not exceed five (5.0). To be certain of the number of devices
that may be connected to the line, as determined by the total RENs, contact the telephone
company to determine the maximum REN for the calling area.

If this equipment causes harm to the telephone network, the telephone company may discontinue
your service temporarily. If advance notice is not practical, the telephone company will notify the
customer as soon as possible. Also, you will be advised of your right to file a complaint with the FCC
if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures
that could affect the operation of the equipment. If this happens, the telephone company will
provide advance notice in order for you to make the necessary modifications in order to maintain
uninterrupted service.

In the event this equipment should fail to operate properly, disconnect the unit from the telephone
line. Try using another FCC approved telephone in the same telephone jack. If the trouble persists,
call the telephone company repair service bureau. If the trouble does not persist and appear s to be
with this unit, disconnect the unit from the telephone line and discontinue use of the unit until it is
repaired. Please note that the telephone company may ask that you disconnect the equipment from
the telephone network until the problem has been corrected or until you are sure that the
equipment is not malfunctioning.
The user must use the accessories and cables supplied by the manufacturer to get optimum
performance from the product.

Regulatory Information

No repairs may be done by the customer.
If trouble is experienced with this equipment, please contact your authorized support provider for
repair and warranty information. If the trouble is causing harm to the telephone network, the
telephone company may request you remove the equipment from the network until the problem is
resolved.
This equipment cannot be used on telephone company provided coin service. Connection to Party
Line Service is subject to state tariffs.

22

Regulatory Information

When programming and/or making test calls to emergency numbers:

 Remain on the line and briefly explain to the dispatcher the reason for the call.
 Perform such activities in the off-peak hours such as early morning or late evenings.

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
computer or other electronic device to send any message via a telephone facsimile machine unless
such message clearly contains, in a margin at the top or bottom of each transmitted page or on the
first page of the transmission, the date and time it is sent and an identification of the business,
other entity, or individual sending the message and the telephone number of the sending machine
of such business, other entity, or individual.
In order to program this information into your facsimile, refer to your communications software
user manual.

Canadian Department of Communications Notice

The Industry of Canada label identifies certified equipment. This certification means that the
equipment meets certain telecommunications network prospective, operational and safety
requirements. The department does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, make sure you are permitted to connect it to the facilities of the
local Telecommunications Company. You must install the equipment using an acceptable method of
connection. In some cases you may also extend the company’s inside wiring for single line
individual service by means of certified connector assembly (telephone extension cord). You
should be aware, however, that compliance with the above conditions may not prevent degradation
of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility
designed by the supplier. Any repairs or alterations made by a user to this equipment or equipment
malfunctions, may give the telephone communications company cause to request the user to
disconnect the equipment.

For your own protection, make sure that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipes systems, if present, are connected together. This
precaution may be particularly important in rural areas.

Caution: Do not attempt to make electrical ground connections yourself, contact the appropriate
electric inspection authority or an electrician.

The Ringer Equivalence Number (REN) assigned to each terminal device provides an indication of
the maximum number of terminals allowed to be connected to a telephone interface. The
termination on an interface may consist of any combination of devices subject only to the
requirement that the sum of the Ringer Equivalence Numbers of all devices does not exceed 5.”

NEW ZEALAND TELECOM WARNINGS

General

The grant of a Telepermit for any item of terminal equipment indicates only that Telecom has
accepted that the item complies with minimum conditions for connection to its network. It
indicates no endorsement of the product by Telecom, nor does it provide any sort of warranty.
Above all, it provides no assurance that any item will work correctly in all respects with another
item of Telepermitted equipment of a different make or model, nor does it imply that any product is
compatible with all of Telecom’s network services.
This equipment does not fully meet Telecom’s impedance requirements. Performance limitations
may occur when used in conjunction with some parts of the network. Telecom will accept no
responsibility should difficulties arise in such circumstances.
This equipment shall not be set up to make automatic calls to the Telecom ‘111’ Emergency
Service.
If a charge for local calls is unacceptable, the ‘Dial’ button should NOT be used for local calls. Only
the 7-digits of the local number should be dialled from your telephone. DO NOT dial the area code
digit or the ‘0’ prefix.
This equipment may not provide for the effective hand-over of a call to another device connected
to the same line.
Important Notice
Under power failure conditions, this telephone may not operate. Please ensure that a separate
telephone, not dependent on local power, is available for emergency use.
Some parameters required for compliance with Telecom’s Telepermit requirements are dependent

23

Regulatory Information

Regulatory Information

on the equipment (PC) associated with this device. The associated equipment shall be set to
operate within the following limits for compliance with Telecom’s Specification:-

1. (a) There shall be no more than 10 call attempts to the same number within any 30 minute

(b) The equipment shall go on-hook for a period of not less than 30 seconds between the end

2. Where automatic calls are made to different numbers, the equipment shall go on-line for a
period of not less than 5 seconds between the end of one attempt and the beginning of the next
attempt.

3. The equipment shall be set to ensure that calls are answered between 3 and 30 seconds of
receipt of ringing.

All persons using this device for recording telephone conversations shall comply with New Zealand
law. This requires that at least one party to the conversation is to be aware that it is being recorded.
In addition, the Principles enumerated in the Privacy Act 1993 shall be complied with in respect to
the nature of the personal information collected, the purpose for its collection, how it is used and
what is disclosed to any other party.

Safety Warning for the USA

If the power cord is not supplied with the computer, select the proper power cord according to your local national
electric code.

USA

: use a UL listed type SVT detachable power cord.

USA

: utiliser un cordon secteur “UL listed”‚ de type SVT.

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This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Class B est conforme à la norme NMB-003 du Canada.

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USA: use a UL listed type SVT detachable power cord.
Canada: use a CSA certified detachable power cord.

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NL

Bij dit apparaat zijn batterijen geleverd. Wanneer deze leeg zijn, moet U ze niet weggooien maar inleveren als KCA.

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Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland):
LpA < 70 dB am Arbeitsplatz bei normalem Betrieb nach DIN 45635 T.19
(under normal use in the workplace, as per ISO 7779).

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period for any single manual call initiation, and

of one attempt and the beginning of the next attempt.

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This equipment is in the Class B category information technology equipment based on the rules of the Voluntary Control Council For
Interference by Information Technology Equipment (VCCI). Although aimed for residential area operation, radio interference may be
caused when used near a radio or TV receiver. Read the instructions for correct operation.

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Regulatory Information

24

Technical Characteristics

Technical Characteristics

As an ENERGY STAR partner, HP has determined that this product meets
the ENERGY STAR guidelines for energy efficiency (Windows 98 and
Windows 95 only).

Operating temperature and humidity ranges may vary depending on the mass storage devices

Notes

Characteristics VL600 Desktop PC VL600 Minitower PC

Weight (configuration with 1 CD-ROM
drive, excluding keyboard and display)

Dimensions Width: 43.5 cm (17.13 inches)

Footprint 0.187 m

Acoustic noise emission (ISO 7779)

Operating (idle):

Power Supply Input Voltage: 100-127 V 4A,

Power consumption - Windows 98

Suspend:

Storage Humidity 8% - 85% (relative), non-condensing at 40°C (104°F)

installed. High humidity levels can cause improper operation of disk drives. Low humidity
ranges can aggravate static electricity problems and cause excessive wear of the disk surface.

The power consumption and acoustics figures given in the tables above are valid for the
standard configuration as shipped. For more information, refer to the product’s data sheet at
HP’s web site:

www.hp.com/desktop

When the computer is turned off with the power button on the front panel, the power
consumption falls below 3W, but it is not zero. The special on/off method used by these
computers considerably extends the lifetime of the power supply. To reach zero power
consumption in “off” mode, either unplug the power outlet or use a power block with a
switch.

To check power consumption figures, refer to the following tables.

10kg (22 pounds) 13.4 kg (29.5 pounds)

Width: 20.6 cm (8.1 inches)
Height: 13.5 (5.32 inches)
Depth: 43 cm (16.93 inches)

2

(2.01 ft2) 0.094 m2 (1.01 ft2)

Sound Power: LwA ≤ 37 dBA

Sound Pressure: LpA

200-240V 2A ac
(voltage selection switch)
Input Frequency: 50/60 Hz
Maximum output power: 120W
continuous

115V / 60 Hz

30W

Height: 46.9 cm (18.5 inches)

Depth: 45.5 cm (17.9 inches)

≤

32 dBA

Input Voltage: 100-127 V 6A,

200-240V 3A ac

(voltage selection switch)

Input Frequency: 50/60 Hz

Maximum output power: 200W

continuous

230V /50 Hz

30 W

Technical Characteristics

25

Technical Characteristics

Characteristics VL400 Desktop PC VL400 Minitower PC VL400 SFFactor PC

Weight (configuration with 1 CD-ROM
drive, excluding keyboard and display)

Dimensions Width: 43.5cm (17.13in.)

Footprint 0.187 m

10 kg (22 pounds) 13.4 kg (29.5 pounds) 8 kg (17.6 pounds)

Width: 20.6cm (8.15in.)
Height: 13.5cm (5.32in.)
Depth: 43cm (16.93in.)

2

(2.01 ft2) 0.094 m2 (1.01 ft2) 0.15 m2 (1.61 ft2)

Height: 46.9cm (18.46in.)

Depth: 45.5cm (17.9in.)

Width: 36.6cm (14.4in.)
Height: 10.1cm (3.98in.)
Depth: 40.7cm (16.14in.)

Acoustic noise emission (ISO 7779)

Operating (idle):

Power Supply Input Voltage:

100-127 V 4A,
200-240V 2A ac
(voltage selection switch)
Input Frequency: 50/60 Hz
Maximum output power:
120W continuous

Power consumption

Typical:

Suspend:

Storage Humidity 8% - 85% (relative), non-condensing at 40°C (104°F)

115V/60Hz and 230V/50Hz

40 W

4.8 W

Sound power level LwA ≤ 3.5 BA (35 dBA)

Sound pressure level at the operator position LpA

Input Voltage:

100-127 V 6A,

200-240V 3A ac

(voltage selection switch)

Input Frequency: 50/60 Hz

Maximum output power:

200W continuous

115V/60Hz and 230V/50Hz

Characteristics Brio BA410

Weight (configuration with 1 CD-ROM drive, excluding
keyboard and display)

Dimensions Width: 19.0cm (7.4in.)

Footprint 0.068 m

Acoustic noise emission (ISO 7779)

Operating (idle):

Power consumption - Windows 98

Suspend:

Idle:

Storage Humidity 8% — 85%

Technical Characteristics

9.8 kilograms (21.6 pounds)

Height: 35.8cm (14.0in.)
Depth: 38.1cm (14.8in.)

2

(0.73 sq ft)

Sound Power

≤

39 dBA

LwA

115V / 60Hz

20W
25W

40 W

4.8 W

≤

26 dBA

Input Voltage:
100-127 V 2500mA,
200-240V 1300mA ac
(voltage selection switch)
Input Frequency: 50/60 Hz
Maximum output power:
100W continuous

115V/60Hz and 230V/50Hz

40 W

4.8 W

26

Warranty Entitlement Information

(affix label here for other warranty options)

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3-Year Free Parts Exchange Service for the keyboard and mouse

HP Brio BA410
All models except DxxxxB

HP Vectra VL

1-Year Free Parts Exchange Service for the keyboard and mouse

HP Brio BA410
DxxxxB models only

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If You Have a Problem:

• Check you have your product receipt

• Run HP e-DiagTools (refer to page 14)

• Check your Warranty Entitlement (see above)

• Contact your local Customer Care Center (refer to page 18) or

your HP Authorized Service Provider

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Part Number 5970-5020-EN
Printed 04/2000