HP 600N, 300X User Manual

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JetDirect

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HP JetDirect Print Servers

600N/400N/500X/300X Administrator's Guide

Administrator’s Guide

HP JetDirect Print Servers

(600N/400N/500X/300X)

©Copyright Hewlett-Packard Company 2000

Publication number 5969-3521

First Edition, February 2000

Warra nty

The information contained in this document is subject to change without notice.

HEWLETT-PACKARD COMPANY MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This product is based in whole or in part on technology developed by Novell, Inc.

Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.

MICROSOFT CORPORATION MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE CONTENTS OR USE OF THIS MANUAL, AND SPECIFICALLY DISCLAIMS ANY EXPRESSED OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Further, Microsoft Corporation makes no representations or warranties with respect to any Microsoft Corporation Server software, and specifically disclaims any express or implied warranties of merchantability or fitness for any particular purpose. Further, Microsoft Corporation reserves the right to make changes to any and all parts of Microsoft Corporation Server

software, at any time, without obligation to notify any person or entity of such changes.

NOVELL, INC. MAKES NO REPRESENTATIONS OR WARRANTIES WITH RESPECT TO THE CONTENTS OR USE OF THIS MANUAL, AND SPECIFICALLY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.

Trademark Credits

Microsoft Windows®, Microsoft Windows® 95/98,Microsoft Windows for Workgroups®, and Microsoft Windows NT® are U.S. registered trademarks of Microsoft Corporation. NetWare® and Novell® are registered trademarks of Novell Corporation. IBM®, IBM Warp Server®, Operating System/2® are registered trademarks of International Business Machines Corp. Ethernet is a registered trademark of Xerox Corporation. PostScript is a trademark of Adobe Systems, Incorporated, which may be registered in certain jurisdictions. UNIX® is a registered trademark in the United States and other countries, licensed exclusively through X/Open Company Limited.

Hewlett-Packard Company 11311 Chinden Boulevard

Boise, Idaho 83714

Hewlett-Packard Company 8000 Foothills Blvd. Roseville, CA 95747

1. Introducing the HP JetDirect Print Server

Introduction ............................................................................. 1

Support Materials.................................................................... 3

Software, Driver, and Flash Image Upgrades ....................... 3

2. HP Software Solutions Summary

Software Solutions Table ........................................................ 5

HP Web JetAdmin ................................................................... 8

Internet Printer Connection Software.................................. 10

HP IP/IPX Printer Gateway for NDPS................................. 14

EtherTalk or LocalTalk Networks (Mac OS) ....................... 16

3. TCP/IP Configuration

Introduction ........................................................................... 23

Using BOOTP/TFTP.............................................................. 25

Using DHCP........................................................................... 33

Using RARP ........................................................................... 41

Using the arp and ping Commands...................................... 43

Using Telnet........................................................................... 45

Using the Embedded Web Server ......................................... 51

Using the Printer Control Panel........................................... 52

Moving to Another Network.................................................. 55

4. Configuring for LPD Printing

Introduction ........................................................................... 57

LPD Setup Overview ............................................................. 60

LPD on UNIX Systems.......................................................... 62

LPD on Windows NT/2000 Systems ..................................... 66

LPD on Mac OS Systems....................................................... 72

5. FTP Printing

Introduction ........................................................................... 75

Requirements......................................................................... 75

Print Files .............................................................................. 76

Using FTP Printing ............................................................... 76

Example of an FTP Session................................................... 80

6. Troubleshooting the HP JetDirect Print Server

Introduction ........................................................................... 81

Resetting to Factory Defaults ............................................... 83

General Troubleshooting....................................................... 84

Troubleshooting an LPD UNIX Configuration .................... 94

Understanding the Ethernet Configuration Page

(Internal MIO and EIO Print Servers) .............................. 96

Understanding the Token Ring Configuration Page

(Internal MIO and EIO Print Servers) .............................. 99

Understanding the Ethernet and Token Ring Configuration

Pages (External Print Servers) ........................................ 103

7. HP JetDirect Configuration Page Messages

Introduction ......................................................................... 109

A. TCP/IP Overview

Introduction ......................................................................... 131

IP Address............................................................................ 132

Configuring IP Addresses.................................................... 135

Subnets................................................................................. 136

Gateways.............................................................................. 137

B. Using the Embedded Web Server

Introduction ......................................................................... 139

Requirements....................................................................... 140

Viewing the Embedded Web Server ................................... 141

C. Printing on Windows NT DLC/LLC Networks

Introduction ......................................................................... 143

Installing the DLC Transport and Driver Software .......... 144

Configuring a Printer .......................................................... 145

D. HP JetDirect Year 2000 Compliance

Introduction ......................................................................... 147

Hewlett-Packard Year 2000 Warranty............................... 147

Introducing the HP JetDirect Print Server

Introduction

HP JetDirect print servers allow you to connect printers and other devices directly to a network. By attaching directly to a network, devices can be conveniently located near users. In addition, a network connection allows data transfers to or from the device at network speeds.

HP JetDirect have a compatible input/output (I/O) slot. HP JetDirect print servers connect printers to the network by adapting the printer’s parallel port to a network port. Depending on the model, HP JetDirect external print servers can connect up to three printers to a network.

Note Unless otherwise specified, the term print server in

internal

print servers are installed in HP printers that

external

this manual refers to the HP JetDirect print servers and not a separate computer running print server software.

Supported Print Servers

Unless otherwise specified, the features described in this guide support the following HP JetDirect print servers with firmware version x.08.03 or later.

●

HP JetDirect 600N/400N internal print servers

●

HP JetDirect 500X/300X external print servers

Supported Networks

HP JetDirect print servers support a variety of network protocol suites, including TCP/IP, IPX/SPX, DLC/LLC, and AppleTalk protocols. In addition, HP provides software for network configuration on the following networks:

●

Novell NetWare (including systems with NDPS)

●

Microsoft Windows 95/98

●

Microsoft Windows NT 4.0

●

Microsoft Windows 2000

●

Apple EtherTalk and LocalTalk

●

UNIX (HP-UX and Solaris)

●

Internet (via Internet Printer Connection software)

●

Linux (RedHat and SuSE)

Note If not supplied with this product, HP network

configuration and management software for supported systems may be obtained from HP Customer Care Online (http://www.hp.com/support/net_printing).

For software to set up network printing on other systems, consult your system vendor.

2 Introducing the HP JetDirect Print Server

Support Materials

The manuals listed below are shipped with your print server or with printers that have factory-installed print servers.

Getting Started Guide

●

or equivalent printer documentation (shipped with printers that have factory-installed HP JetDirect print servers).

●

This manual, the

●

HP JetDirect Print Server Hardware Installation Guide

The

HP JetDirect Administrator’s Guide

(shipped with non-factory-installed print servers).

Software, Driver, and Flash Image Upgrades

Hewlett-Packard offers downloadable electronic upgrades for HP JetDirect print servers containing internal Flash memory. The electronic upgrades are available on the World Wide Web and various online services.

Current information about drivers, software versions, and HP JetDirect Flash images are available through the following areas:

Table 1.1 HP Customer Care Online

World Wide Web

America Online

HP Distribution Center

FTP Site Download printer drivers and upgrades from HP's

Access HP Customer Care Online at: http://www.hp.com/support/net_printing

Receive drivers and upgrades by downloading them to your computer from the HP Forum.

Order drivers and upgrades for HP printers by calling the HP Distribution Center at (805) 257-5565 (USA only).

anonymous FTP site at: ftp.hp.com/pub/networking/software

Introducing the HP JetDirect Print Server 3

4 Introducing the HP JetDirect Print Server

HP Software Solutions Summary

Software Solutions Table

HP provides a variety of software solutions to set up or manage your HP JetDirect-connected network devices. See Table 2.1 to help you determine which software is best for you:

Table 2.1 Software Solutions (1 of 2)

Operating Environment Function Remarks

Install Network Printer wizard (Windows) Windows 95, 98, 2000

Windows NT 4.0 NetWare 3.x, 4.x, 5.0

HP JetDirect Printer Installer for UNIX HP-UX 10.10, 10.20, 11.0,

11.10 Solaris 2.5.x, 2.6, 7 TCP/IP

HP Web JetAdmin Windows NT 4.0

HP-UX Solaris Red Hat Linux, SuSE Linux NetWare* *Supports queue creation

(NetWare), and peripheral management from HP Web JetAdmin hosted on Windows NT 4.0

Install a single network printer on a peer-to-peer or client-server network

Fast and easy installation of HP JetDirect-connected printers

Remote installation, configuration, and management of HP JetDirect-connected print servers, non-HP printers that support the standard MIBs, and printers with embedded web servers

Alerts and consumables management

Remote firmware upgrades for HP JetDirect print servers

Simple printer installation Runs from CD-ROM More information: http://www.hp.com/

support/net_printing

More information: http://www.hp.com/

support/net_printing

HP’s preferred solution for ongoing management and installation of multiple printers-anywhere on your intranet

Browser-based management

More information: http://www.hp.com/

support/net_printing

Asset tracking and utilization analysis

6 HP Software Solutions Summary

Table 2.1 Software Solutions (2 of 2)

Operating Environment Function Remarks

Internet Printer Connection Windows NT 4.0 (Intel)

TCP/IP only Note: Internet printing

software is included with Windows 2000.

HP IP/IPX Printer Gateway for NDPS NetWare 4.11, 4.2, 5.0 Simplified installation,

HP LaserJet Utility for Mac OS Mac OS 7.5 or later Installation and

HP Network Port for NT (DLC/LLC) Windows NT (DLC/LLC) Windows NT network

Printing via the Internet to Internet Printing Protocol (IPP)-enabled HP JetDirect-connected printers

printing, and bidirectional management of HP JetDirect-connected printers under Novell Distributed Print Services (NDPS)

Allows automatic discovery and installation of HP JetDirect-connected printers into NDPS via IPX

management of HP JetDirect-connected printers

printer setup on DLC/LLC networks

Allows economical distribution of high-quality hardcopy documents over the Internet, replacing fax, mail, and overnight services

Requires HP JetDirect print server (firmware version X.07.16 or later)

More information: http://www.hp.com/

support/net_printing

Frees up user licenses Allows disabling of SAPs to

reduce network traffic

For IPX printing, requires HP JetDirect firmware version X.03.06 or later

More information: http://www.hp.com/

support/net_printing

More information: http://www.hp.com/

support/net_printing

More information: See Appendix C

HP Software Solutions Summary 7

HP Web JetAdmin

HP Web JetAdmin allows you to use a Web browser to install, view, manage, and diagnose devices connected to an HP JetDirect print server or any standard printer MIB devices.

For information about a procedure or window in the HP Web JetAdmin software, see the online help.

System Requirements

HP Web JetAdmin software runs on Microsoft Windows NT 4.0, HP-UX, Solaris, Red Hat Linux, and SuSE Linux systems. For information on supported operating systems and browser versions, access HP Customer Care Online at http://www.hp.com/go/webjetadmin/.

Note When installed on a supported host server,

HP Web JetAdmin can be accessed from any client through a supported web browser by browsing to the HP Web JetAdmin host. This allows printer installation and management on Novell NetWare, and other networks.

8 HP Software Solutions Summary

Installing HP Web JetAdmin

Before installing the HP Web JetAdmin software, you must have domain administrator or root privileges:

1. Download the installation files from HP Customer Care Online at http://www.hp.com/go/webjetadmin/.

2. Follow the instructions on the screen to install the HP Web JetAdmin software.

Note Installation instructions are also contained in the

HP Web JetAdmin install file.

Verifying Installation and Providing Access

●

Verify that the HP Web JetAdmin software is correctly installed by navigating to it with your browser as shown in the following example:

http://server.domain:port/

where

port

●

Provide users access to HP Web JetAdmin software by adding a

server.domain

is the host name of your web server and

is the port number assigned during installation.

link to your web server’s home page that is addressed to HP Web JetAdmin’s URL. For example:

http://server.domain:port/

HP Software Solutions Summary 9

Configuring and Modifying a Device

Using your browser, navigate to HP Web JetAdmin’s URL. For example:

http://server.domain:port/

Follow the instructions on the appropriate home page to configure or modify your printer.

Note You can also substitute the

the TCP/IP address.

server.domain

with

Removing HP Web JetAdmin Software

To remove HP Web JetAdmin software from your web server, use the uninstall program provided with the software package.

Internet Printer Connection Software

HP JetDirect print servers (firmware version x.07.16 or later) support the Internet Printing Protocol (IPP). Using the appropriate software on your system, you can create an IPP print path from your system to any HP JetDirect-connected printer over the Internet.

Note For incoming print path requests, the network

administrator must configure the firewall to accept incoming IPP requests. Security features available in the software are currently limited.

Windows NT 4.0

For Windows NT 4.0, you can use the HP Internet Printer Connection software.

10 HP Software Solutions Summary

●

Use a supported Web Browser (such as Netscape Navigator or Microsoft Internet Explorer) to view the embedded web server on the HP JetDirect print server. Contact your network administrator to get the IP address or URL of the printer and browse to the print server’s web page. Click on the

Printing Install Wizard

link. This link executes an installation

Internet

wizard that automatically sets up a print path between your computer and the printer.

●

Download the HP Internet Printer Connection software from HP Customer Care online at:

http://www.hp.com/go/print_connect.

To install the software and set up the print path to the printer, follow the instructions provided with the software. Contact your network administrator to get the IP address or URL of the printer to complete the setup.

Windows 2000

For Windows 2000, the HP Internet Printer Connection software is included with the system.

To set up a print path from a Windows 2000 system to an HP JetDirect-connected Internet printer, proceed as follows:

1. Open the Printers folder (click

Printers

Start

, select

2. Run the Add Printer wizard (double-click

click

3. Select

4. Select

Network Printer

and click

Connect to a printer on the Internet

Settings

Add Printer

and enter the

, and select

print server’s URL:

http://

IP_address

/ipp/[port#]

where IP_address is the IP address configured on the HP JetDirect print server, and [

port#

] is an optional parameter that identifies the port number on the multi-port HP JetDirect external print server (port1, port2, or port3) that the printer is connected to. The default is port1.

(Example: http://15.24.227.113/ipp/port2) Then click

HP Software Solutions Summary 11

), then

5. You will be prompted for a printer driver (the HP JetDirect print server does not contain printer drivers, so your system cannot automatically obtain the driver). Click OK to install the printer driver onto your system and follow the instructions on the screen. (You may need your printer CD-ROM to install the driver.)

6. To complete the print path setup, follow the instructions on the screen.

Features

Features and benefits provided by Internet printing include:

●

High-quality, time-sensitive documents.

●

Full-color or black-and-white documents.

●

A fraction of the cost of current methods (such as fax, mail, or overnight delivery services).

●

Extends the traditional LAN printing model to that of an Internet Printing Model.

●

IPP requests can be transmitted outbound through firewalls.

12 HP Software Solutions Summary

System Requirements

●

Computer running Microsoft Windows NT 4.0 (Intel based) or Windows 2000

●

IPP-enabled HP JetDirect print server (firmware must be at revision x.07.16 or later)

Supported Browsers

Windows NT

●

Microsoft Internet Explorer 4.0 with SP1 or later

●

Netscape Navigator 4.06 or later

Windows 2000

●

Microsoft Internet Explorer 5

Supported Proxies

●

Web proxy with support for HTTP v1.1 or later (may not be needed if printing over an intranet)

HP Software Solutions Summary 13

HP IP/IPX Printer Gateway for NDPS

NDPS (Novell Distributed Print Services) is a printing architecture developed by Novell, in partnership with Hewlett-Packard. NDPS simplifies and streamlines the administration of network printing. It eliminates the need to set up and link print queues, printer objects, and print servers. Administrators can use NDPS to manage networked printers within the NetWare 4.11, NetWare 4.2, intraNetWare, and NetWare 5 environments.

The HP IP/IPX Printer Gateway is an NLM developed by HP to provide functionality and compatibility with Novell's NDPS. It seamlessly integrates HP JetDirect-attached printers into the NDPS environment. Using the HP Gateway, an administrator can view statistics, configure gateway settings, and configure printing for HP JetDirect-connected printers.

Features

Features and benefits provided by the HP Gateway and NDPS are:

●

Smart detection of printers in the NetWare 4.11, 4.2, intraNetWare, and NetWare 5 environments

●

Automatic installation of printers using IPX/SPX

●

Tight integration with Novell's NDS and NWAdmin

●

Status updates from printers

●

Simplified Automatic Driver Download

●

Reduced SAP Traffic

●

Reduces the number of required NetWare User Licenses

●

Native TCP/IP printing with NetWare 5

14 HP Software Solutions Summary

Supported Clients

Clients supported by the HP IP/IPX Printer Gateway:

NetWare 5 with NDPS

●

Novell Client 3.0 (or greater) for Windows 95/98

●

Novell Client 4.5 (or greater) for Windows NT

NetWare 4.11, 4.2 with NDPS

●

Novell Client 2.2 (or greater) for Windows 95

●

Novell Client 2.2 (or greater) for DOS and Windows (for Windows

3.1x support)

The HP IP/IPX Printer Gateway is included with Novell NetWare 5 and supports NDPS 2.0. It also supports NetWare 4.11, 4.2, and intraNetWare, both with NDPS already installed.

Note For more information (including access to the HP

IP/IPX Printer Gateway software and the User Guide), access HP Customer Care Online (http://www.hp.com/support/net_printing).

HP Software Solutions Summary 15

EtherTalk or LocalTalk Networks (Mac OS)

This section describes installing printer software for Mac OS-compatible computer systems. It also explains how to use the HP LaserJet Utility to configure HP printers connected to an AppleTalk network through an HP JetDirect print server. This section also explains how to use the Chooser to select and set up a Mac OS computer to print to your HP printer.

Installing the Printer Software

If the HP LaserJet Utility was included on your printer’s CD-ROM, see your printer documentation for installation instructions, then skip to the next section to configure the printer.

If you are installing the HP LaserJet Utility from the CD-ROM, use the following installation instructions.

Note If you are installing the HP LaserJet Utility from a

source other than the CD-ROM, see the README file that accompanies the software for installation instructions.

Note Automatic virus detection programs might interfere

with the installation of this software. Turn off any such programs that are active on your Mac OS computer before proceeding with the installation process.

HP JetDirect

16 HP Software Solutions Summary

1. Insert the CD-ROM into the CD-ROM drive.

2. In the

HP Installer

window, double-click the installation icon

for the software in the language you want.

3. Follow the instructions on the screen. For more information about configuring your printer driver, see the

online documentation provided on the CD-ROM that came with the printer.

Configuring the Printer

The HP LaserJet Utility allows printer settings such as printer name and preferred zone to be configured from your Mac OS system. Hewlett-Packard recommends that only network administrators use the printer configuration capabilities of this utility.

If this printer is to be serviced by a print spooler, set up the printer's name and zone before configuring the spooler to capture the printer.

Running the HP LaserJet Utility

1. With the printer turned on and online, and the print server

connected to the printer and to the network, double-click the HP LaserJet Utility icon.

2. If the printer’s name is not listed as the target printer, click

Select Printer. The

Select a Target Printer

window appears.

■

Select the zone, if necessary, from the

AppleTalk Zones

which the printer resides. The zone the printer is in is shown on the configuration page. See the hardware installation guide for your print server or your printer's getting started guide for instructions on printing a configuration page.

■

Select the printer from the

Available Printers

list and

click OK.

HP Software Solutions Summary 17

list in

Verifying Network Configuration

To verify your current network configuration, print a configuration page. If you have not printed a configuration page from your printer, see the hardware installation guide for your print server or your printer’s getting started guide for instructions. If your printer has

READY

a control panel, make sure a

message appears on the control panel for at least 1 minute, then print the page. The current configuration is listed under AppleTalk Status on the configuration page.

Note If you have multiple printers on your network, you

need to print a configuration page to identify the printer’s name and zone.

Renaming the Printer

The factory supplies a default name for your printer.

Hewlett-Packard highly recommends that you rename your printer to avoid having multiple printers with similar

names on your network

you like—for example, “Michael’s LaserJet 5M.” The HP LaserJet Utility has the ability to rename devices located in different zones, as well as the local zone (no zones need to be present in order to use the HP LaserJet Utility).

You can name your printer anything

1. Select the Settings icon from the scrolling icon list. The

Please select a setting:

dialog appears.

2. Select Printer Name in the list.

18 HP Software Solutions Summary

3. Click

Edit

Set Printer Name

. The

dialog box appears.

4. Type the new name.

Note The name may be up to 32 characters in length.

A warning beep indicates that an illegal character was typed.

5. Click OK.

Note If you try to name your printer the same name as

another printer, an alert dialog box appears directing you to select another name. To select another name, repeat steps 4 and 5.

6. If your printer is on an EtherTalk network, continue with the next section, “Selecting a Zone.”

7. To exit, select

Quit

from the

File

menu.

Notify everyone on your network of the new name for your printer so they can select the printer in the Chooser.

HP Software Solutions Summary 19

Selecting a Zone

The HP LaserJet Utility allows you to select a preferred zone for your printer on a Phase 2 EtherTalk network. Instead of your printer remaining on the default zone, which is set by the router, this utility lets you select the zone on which your printer appears. The zones on which your printer can reside are limited by your network configuration. The HP LaserJet Utility only enables

you to select a zone that is already configured for your network.

Zones are groups of computers, printers, and other AppleTalk devices. They can be grouped by physical location (for example, Zone A may contain all the printers on the network in building A). They may also be grouped logically (for example, all printers used in the finance department).

If you are using LocalTalk, skip this section, select Quit from the

File

menu, then go to “Selecting Your Printer.”

1. Select the Settings icon from the scrolling icon list. The

Select a Setting:

dialog box appears.

2. Select Printer Zone in the list and click Edit. The

Please

Select a Zone

dialog box appears.

3. Select your preferred network zone from the

Select a Zone:

list

and click Set Zone.

4. To exit, select Quit from the

File

menu.

Notify everyone on your network of the new zone for your printer so they can select the printer in the Chooser.

20 HP Software Solutions Summary

Selecting Your Printer

1. Select the Chooser from the

Apple

menu.

2. Select the printer icon for use with your printer. If the appropriate printer icon does not appear in the Chooser, or you are not sure which icon to select for your printer, see “Installing the Printer Software” in this chapter.

3. If AppleTalk is not active, an alert dialog box appears on your screen. Select OK. The

If your network is linked to other networks, the

Active

button turns on.

AppleTalk Zones

list dialog box appears in the Chooser.

4. If applicable, select the zone in the

AppleTalk Zones

scrolling

list where your printer is located.

5. Select the printer name you want to use from the list of printer names in the upper-right area of the Chooser. If the printer's name does not appear in the list, make sure the following tasks have been performed:

■

the printer is turned on and is online.

■

the print server is connected to the printer and to the network.

■

the printer cable connections are secure.

READY

message should appear if the printer has a control panel display. See the chapter on “Troubleshooting the HP JetDirect Print Server” for more information.

Note

If your printer is the only name listed in the dialog box, you must still select it.

Your printer remains selected until you select a different printer with the Chooser.

HP Software Solutions Summary 21

6. Click

Setup

Create

in the Chooser; then, if prompted, select the appropriate PostScript Printer Description file (PPD) for the printer. For more information, see the online documentation

(HP LaserJet Printing Guide)

7. Set

Background Printing to ON

If background printing is turned

OFF

when you send a print job to the printer, status messages appear on your screen and you have to wait until the messages clear before continuing your work. If background printing is turned ON, the messages are redirected to the PrintMonitor and you can continue working while the printer is printing your job.

8. Exit the Chooser. To display your user name on the network when you are printing

documents, go into the Control Panel on your Mac OS computer,

Sharing Setup

select

, then type your owner name.

Testing the Configuration

1. Select open, select

The

2. Click

Print Window

Print Desktop

dialog box appears.

from the

If the printer prints the job, you have connected your printer to your network correctly. If your printer does not print, see the chapter on “Troubleshooting the HP JetDirect Print Server.”

File

menu, or if no window is

22 HP Software Solutions Summary

TCP/IP Configuration

Introduction

To operate properly on a TCP/IP network, the HP JetDirect print server must be configured with valid TCP/IP network configuration parameters, such as an IP address. Depending on your printer and system, this can be done in the following ways:

Note When shipped from the factory, the HP JetDirect

print server has no IP address. If the HP JetDirect print server is not configured with a valid IP address within two minutes after power up, a factory default value of 192.0.0.192 will be automatically assigned. This address must be reconfigured with a valid address for use on your TCP/IP network. For more information on TCP/IP networks, see appendix A.

●

By downloading the data from a network-based UNIX server using BOOTP (Bootstrap Protocol) and TFTP (Trivial File Transfer Protocol) each time the printer is turned on.

Note The BOOTP daemon, bootpd, must be running on a

BOOTP server that is accessible by the printer.

●

By using Dynamic Host Configuration Protocol (DHCP). This protocol is supported in HP-UX, Solaris, Red Hat Linux, SuSE Linux, Windows NT/2000 and Mac OS systems. (Refer to your network operating system manuals to verify that your operating system supports DHCP.)

Note Linux and UNIX systems: For more information,

see the bootpd man page. On HP-UX systems, a sample DHCP configuration

file (dhcptab) may be loaded in the

/etc

directory.

Since HP-UX presently does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends that you set all print server lease durations to

infinite

. This ensures that print server IP addresses remain static until such time as Dynamic Domain Name Services are provided.

●

By a network-based server using RARP (Reverse Address Resolution Protocol) answering the print server's RARP request and supplying the print server with the IP address. The RARP method only allows you to configure the IP address.

●

By using the

●

By setting configuration parameters using Telnet. In order to set

arp

and

ping

commands from your system.

configuration parameters, set up a Telnet connection from your UNIX system to the HP JetDirect print server using the default IP address. The default IP address takes effect two minutes after the printer is turned on (if none of the other configuration methods have been used). (Older products may take longer for the IP address to take effect.) The default IP address is

192.0.0.192. If Telnet is used, the print server saves the configuration even if the printer or print server is turned off.

24 TCP/IP Configuration

●

By browsing to the embedded Web server on the HP JetDirect print server and setting the configuration parameters.

●

By manually entering the configuration data using the printer control panel keys. The control panel method allows you to configure only a limited subset of configuration parameters (IP address, subnet mask, default gateway address, and idle timeout). Therefore, control panel configuration is recommended only during troubleshooting or for simple installations. If control panel configuration is used, the print server saves the configuration over power cycles.

Using BOOTP/TFTP

This section describes how to configure the print server using BOOTP (Bootstrap Protocol) and TFTP (Trivial File Transfer Protocol) services on UNIX servers. BOOTP and TFTP are used to download network configuration data from a server to the HP JetDirect print server over the network.

Note On Windows NT/2000 server systems, use the

Microsoft DHCP utilities to set up HP JetDirect configuration via BOOTP. For more information, see “Using DHCP”.

Note If the JetDirect print server and BOOTP/DHCP

server are located on different subnets, IP configuration may fail unless the routing device supports “BOOTP Relay” (allows the transfer of BOOTP requests between subnets).

TCP/IP Configuration 25

Why Use BOOTP/TFTP

Using BOOTP/TFTP to download configuration data has the following benefits:

●

Enhanced configuration control of the HP JetDirect print server. Configuration by other methods, such as a printer control panel, are limited to select parameters.

●

Ease of configuration management. Network configuration parameters for the entire network can be in one location.

●

Ease of HP JetDirect print server configuration. Complete network configuration can be automatically downloaded each time the print server is powered on.

The factory-default state of the HP JetDirect print server is to operate through BOOTP/TFTP.

Systems That Use Network Information Service (NIS)

If your system uses NIS, you may need to rebuild the NIS map with the BOOTP service before performing the BOOTP configuration steps. Refer to your system documentation.

Configuring the BOOTP Server

For the HP JetDirect print server to obtain its configuration data over the network, the BOOTP/TFTP servers must be set up with the appropriate configuration files. BOOTP is used by the print server to obtain entries in the server, while TFTP is used to obtain additional configuration information from a configuration file on a TFTP server.

26 TCP/IP Configuration

/etc/bootptab

file on a BOOTP

When the HP JetDirect print server is powered on, it broadcasts a BOOTP request that contains its MAC (hardware) address. A BOOTP server daemon searches the

/etc/bootptab

file for a matching MAC address, and if successful, sends the corresponding configuration data to the JetDirect print server as a BOOTP reply. The configuration data in the

/etc/bootptab

file must be properly

entered. For a description of entries, see “Bootptab File Entries”. The BOOTP reply may contain the name of a configuration file

containing enhanced configuration parameters. If the HP JetDirect print server finds such a file, it will use TFTP to download the file and configure itself with these parameters. For a description of entries, see “TFTP Configuration File Entries“. Configuration parameters retrieved via TFTP are optional.

Note HP recommends that the BOOTP server be located

on the same subnet as the printers it serves.

BOOTP broadcast packets may not be forwarded by routers unless the routers are properly configured.

CAUTION Community names (passwords) for your printer are

not secure. If you specify a community name for your printer, select a name that is different from passwords used for other systems on your network.

TCP/IP Configuration 27

Bootptab File Entries

An example of a

/etc/bootptab

file entry for an HP JetDirect

print server is provided below:

picasso:\

:hn=picasso:ht=ether:vm=rfc1048:\ :ha=0060b0123456:\ :ip=13.10.10.248:\ :sm=255.255.255.0:\ :gw=13.10.10.1:\ :lg=13.10.10.3:\ :T144=“hpnp/picasso.cfg”:

Note that the configuration data contains “tags” to identify the various HP JetDirect parameters and their settings. The tags are identified in Table 3.1.

Table 3.1 Tags in the “bootptab” file (1 of 2)

nodename The name of the peripheral. This name identifies an entry

point to a list of parameters for a specific peripheral.

nodename

example above,

hn The host name tag. This tag causes the BOOTP daemon

to download the host name to the HP JetDirect print server. The host name will be printed on the JetDirect configuration page, or returned on an SNMP sysName request by a network application.

must be the first field in an entry. (In the

nodename

is “picasso”.)

ht The hardware type tag. For the HP JetDirect print server,

set this to ether (for Ethernet) or token (for Token Ring). This tag must precede the ha tag.

vm The BOOTP report format tag (required). Set this

parameter to rfc1048.

ha The hardware address tag. The hardware (MAC) address

is the link-level, or station address of the HP JetDirect print server. It can be found on the HP JetDirect configuration page as the LAN HW ADDRESS. On HP JetDirect external print servers, it is printed on a label attached to the print server.

ip The IP address tag (required). This address will be the HP

JetDirect print server’s IP address.

28 TCP/IP Configuration

Table 3.1 Tags in the “bootptab” file (2 of 2)

gw The gateway IP address tag. This address identifies the

IP address of the default gateway (router) that the HP JetDirect print server will use for communications with other subnets.

sm The subnet mask tag. The subnet mask will be used by

the HP JetDirect print server to identify the portions of an IP address that specify the network/subnetwork number and the host address.

lg The syslog server’s IP address tag. It specifies the server

that the HP JetDirect print server sends syslog messages to.

T144 A vendor-specific tag that specifies the relative path name

of the TFTP configuration file. Maximum length of the path name is 33 characters. The path name must be in double quotes (for example,

/usr/tftpdir

information, refer to “TFTP Configuration File Entries“.

“pathname”

is prepended to the path. For file format

). On HP-UX systems,

A colon (:) indicates the end of a field, and a backslash (\) indicates that the entry is continued on the next line. Spaces are not allowed between the characters on a line. Names, such as host names, must begin with a letter and can contain only letters, numbers, periods, or hyphens.The underline character (_) is not allowed. Refer to your system documentation or online help for more information.

TFTP Configuration File Entries

To provide additional configuration parameters for your HP JetDirect print server, such as SNMP (Simple Network Management Protocol) or non-default settings, an additional configuration file can be downloaded using TFTP. This TFTP configuration file’s relative path name is specified in the BOOTP reply using the

/etc/bootptab

file’s T144 vendor-specific tag entry. An example of a TFTP configuration file is provided below (the symbol ‘#’ denotes a remark and is not included in the file).

TCP/IP Configuration 29

# # Example of an HP JetDirect TFTP Configuration File # # Allow only Subnet 13.10.10 access to peripheral. # Up to four ‘allow’ entries can be written via TFTP. # Up to 10 ‘allow’ entries can be written via SNMP. # ‘allow’ may include single IP addresses. # allow: 13.10.10.0 255.255.255.0 # # # Disable Telnet # telnet: 0 # # Enable the embedded web server # ews-config: 1 # # Detect SNMP unauthorized usage # authentication-trap: on # # Send Traps to 13.10.10.1 # trap-dest: 13.10.10.1 # # Specify the Set Community Name # set-community-name: 1homer2 # # End of file

30 TCP/IP Configuration

Table 3.2 describes parameters that may be included in the TFTP configuration file.

Table 3.2 TFTP Configuration File Parameters (1 of 3)

ews-config: Enables or disables the embedded web server on the HP

JetDirect print server. To enable, set to 1. To disable, set to 0.

idle-timeout: The number of seconds that an idle print data connection

is allowed to remain open. Since the card supports only a single TCP connection, the idle timeout balances the opportunity of a host to recover or complete a print job against the ability of other hosts to access the printer. The acceptable values range from 0 to 3600 (1 hour). If “0” is typed, the timeout mechanism is disabled. The default is 90 seconds.

allow: netnum [mask]

tcp-mss: Specifies the maximum segment size (MSS) that the HP

location: Identifies the physical location of the printer (SNMP

Provides an entry into the host access list stored on the HP JetDirect print server. Each entry specifies a host or network of hosts that are allowed to connect to the printer. The format is “allow: netnum [mask]” where netnum is a network number or host IP address, and mask is an address mask of bits applied to the network number and host address to verify access. Up to 10 access list entries are allowed. If there are no entries, all hosts are permitted access. For example:

allow: 10.0.0.0 255.0.0.0 allows hosts on network 10. allow: 15.1.2.3 allows a single host. In this case, the

default mask 255.255.255.255 is assumed and is not required.

JetDirect print server will advertise for use when communicating with local subnets (MSS=1460 bytes or more) or remote subnets (MSS=536 bytes):

0 (default) All networks are assumed to be local (MSS=1460 bytes or more). 1 Use MSS=1460 bytes (or more) for subnets, and MSS=536 bytes for remote networks. 2 All networks are assumed to be remote (MSS=536 bytes), except the local subnet.

sysLocation object). Only printable ASCII characters are allowed. The maximum length is 64 characters. The default location is undefined. (Example:

south wall

)

1st floor,

TCP/IP Configuration 31

Table 3.2 TFTP Configuration File Parameters (2 of 3)

contact: ASCII character string that identifies the person who

administers or services the printer (SNMP sysContact object). This may include how to contact this person. The default contact is undefined.

get-communityname:

Specifies a password that determines which SNMP GetRequests the HP JetDirect print server will respond to. This is optional. The community name must be ASCII characters. The maximum length is 32 characters.

set-communityname:

Specifies a password that determines which SNMP SetRequests (control functions) the HP JetDirect print server will respond to. The community name of an incoming SNMP SetRequest must match the print server’s “set community name” for the print server to respond. SetRequests must come from hosts that are configured in the print server’s host access list. Community names must be ASCII characters. The maximum length is 32 characters.

trap-dest: Enters a host’s IP address into the HP JetDirect print

server’s SNMP trap destination list. If the list is empty, the print server does not send SNMP traps. The list may contain up to four entries. The default SNMP Trap Destination List is empty. To receive SNMP traps, the systems listed on the SNMP trap destination list must have a trap daemon to listen to those traps.

trap-community

-name:

Community name (password) included with SNMP traps that are sent by the HP JetDirect print server to a host computer. The default community name is

public

Community names must be ASCII characters. The maximum length is 32 characters.

authenticationtrap:

Configures the print server to send (on) or not send (off) SNMP authentication traps. Authentication traps indicate that an SNMP request was received, but the community name check failed. The default is “off.” Newer HP JetDirect EIO cards will not support the separate SNMP authentification trap setting. (All SNMP traps will be set in the SNMP Trap Destination List.)

32 TCP/IP Configuration

Table 3.2 TFTP Configuration File Parameters (3 of 3)

telnet: If set to 0, this parameter instructs the print server not to

allow incoming Telnet connections. To regain access, change the setting in the TFTP configuration file and power cycle the print server, or cold reset the print server to factory default values. If this parameter is set to 1, incoming Telnet connections are allowed.

port: For multiport JetDirect print servers, identifies the port (1,

2, or 3) for port-specific commands. The default is 1.

banner: A port-specific parameter that specifies printing an LPD

banner page. 0 disables banner pages. 1 (default) enables banner pages.

Using DHCP

Dynamic Host Configuration Protocol (DHCP, RFC 2131/2132) is one of several auto configuration mechanisms that the HP JetDirect print server uses. If you have a DHCP server on your network, the HP JetDirect print server automatically obtains its IP address from that server and registers its name with any RFC 1001 and 1002-compliant dynamic name services.

Note DHCP services must be available on the server.

Refer to your system documentation or online help to install or enable DHCP services.

Note If the JetDirect print server and BOOTP/DHCP

server are located on different subnets, IP configuration may fail unless the routing device supports “BOOTP Relay” (allows the transfer of BOOTP requests between subnets).

TCP/IP Configuration 33

UNIX Systems

For more information on setting up DHCP on UNIX systems, see the bootpd man page.

On HP-UX systems, a sample DHCP configuration file (dhcptab) may be located in the

/etc

directory.

Since HP-UX presently does not provide Dynamic Domain Name Services (DDNS) for its DHCP implementations, HP recommends that you set all print server lease durations to

infinite

. This ensures that print server IP addresses remain static until dynamic name services are provided.

Windows Systems

HP JetDirect print servers support IP configuration from a Windows NT or 2000 DHCP server. This section describes how to set up a pool, or “scope,” of IP addresses that the Windows server can assign or lease to any requester. When configured for BOOTP/DHCP operation (factory default), the HP JetDirect print server makes a request to the DHCP server for its IP configuration when the print server is turned on.

Note This information is provided as an overview. For

specific information or for additional support, see the information supplied with your DHCP software.

Note To avoid problems resulting from IP addresses that

change, HP recommends that all printers be assigned IP addresses with infinite leases or reserved IP addresses.

34 TCP/IP Configuration

Windows NT 4.0 Server

To set up a DHCP scope on a Windows NT 4.0 server, perform the following steps:

1. At the Windows NT server, open the and double-click the

2. Double-click the

3. Select

Server

and select

Network Administrator

DHCP Manager

Server Add

Program Manager

window

icon.

icon to open this window.

4. Type the server IP address, then click OK to return to the

DHCP Manager

window.

5. In the list of DHCP servers, click on the server you have just added, then select

6. Select

Set up the IP Address Pool

Scope

and select

Create

. In the

IP Address Pool

section, set up the IP address range by typing the beginning IP address in the

End Address

the

Start Address

box and the ending IP address in

box. Also type the subnet mask for the subnet

to which the IP address pool applies. The starting and ending IP addresses define the end points of

the address pool assigned to this scope.

Note If desired, you can exclude ranges of IP addresses

within a “scope.”

7. In the

Lease Duration

section, select

Unlimited

, then

selectOK. HP recommends that all printers be assigned infinite leases to

avoid problems resulting from IP addresses that change. Be aware, however, that selecting an unlimited lease duration for the scope causes all clients in that scope to have infinite leases.

If you want clients on your network to have finite leases, you can set the duration to a finite time, but you should configure all printers as reserved clients for the scope.

TCP/IP Configuration 35

8. Skip this step if you have assigned unlimited leases in the previous step. Otherwise, select

Reservations

to set up your printers as reserved clients. For

Scope

and select

each printer, perform the following steps in the

Clients

window to set up a reservation for that printer:

Add

Add Reserved

a. Type the selected IP address. b. Obtain the MAC address or hardware address from the

configuration page, and type this address in the

Identifier

box.

Unique

c. Type the client name (any name is acceptable). d. Select

reservation, in the and select

Add

to add the reserved client. To delete a

DHCP Manager

Active Leases

. In the

window, select

Active Leases

Scope

window,

click on the reservation you want to delete and

Delete

select

9. Select

to return to the

DHCP Manager

window.

10. Skip this step if you are not planning to use WINS (Windows Internet Naming Service). Otherwise perform the following steps when configuring your DHCP server:

a. From the

DHCP Manager

window, select

DHCP Options

and select one of the following:

Scope

— if you want Name Services only for the

selected scope.

Global

b. Add the server to the

Options

the

— if you want Name Services for all scopes.

window, select

Unused Options

Active Options

WINS/NBNS Servers (044)

list. Select

list. From the

Add

, then select OK.

DHCP

from

A warning may appear requesting that you set the node type. You do this in step 10d.

36 TCP/IP Configuration

c. You must now provide the IP address of the WINS server

by doing the following:

d. Select

Value

e. From the

, then

IP Address Array Editor

Edit Array

, select

Remove

to delete any undesired addresses previously set. Then type in the IP address of the WINS server and select

Add

f. Once the address appears in the list of IP addresses, select

. This returns you to the

DHCP Options

window. If the address you have just added appears in the list of IP addresses (near the bottom of the window) return to step 10d. Otherwise, repeat step 10c.

g. In the

11. Click

DHCP Options

Type (046)

from the

window, select

Unused Options

add the node type to the

0x4

type

to indicate a mixed node, and select OK.

to exit to

Program Manager

Active Options

WINS/NBT Node

list. Select

list. In the

Add

Byte

box,

Windows 2000 Server

To set up a DHCP scope on a Windows 2000 server, perform the following steps:

1. Run the Windows 2000 DHCP manager utility. Click

Settings

select

Tools

folder and run the

Control Panel

and

DHCP

. Open the

utility.

Administrative

Start

2. In the DHCP window, locate and select your Windows 2000 server in the DHCP tree.

If your server is not listed in the tree, select

Action

the

menu to add the server.

3. After selecting your server in the DHCP tree, click the menu and select

New Scope

. This runs the

DHCP

and click

Action

Add New Scope

Wizard.

4. In the

Add New Scope

Wizard, click

5. Enter a Name and Description for this scope, then click

TCP/IP Configuration 37

6. Enter the range of IP addresses for this scope (beginning IP address and ending IP address). Also, enter the subnet mask. then click

Note If subnetting is used, the subnet mask defines

which portion of an IP address specifies the subnet and which portion specifies the client device. For more information, see Appendix A.

7. If applicable, enter the range of IP addresses within the scope to be excluded by the server. Then click

8. Set the IP address lease duration for your DHCP clients. Then

click

HP recommends that all printers be assigned reserved IP addresses. This can be accomplished after you set up the scope (see step 11).

9. Select click

To configure DHCP options now, select

to configure DHCP options for this scope later. Then

Yes

and click

a. If desired, specify the IP address of the router (or default

gateway) to be used by clients. Then click

b. If desired, specify the Domain Name and DNS (Domain

Name System) servers for clients. Click

c. If desired, specify WINS server names and IP addresses.

Click

d. Select

Yes

to activate the DHCP options now, and click

10. You have successfully set up the DHCP scope on this server.

Finish

Click

to close the wizard.

38 TCP/IP Configuration

11. Configure your printer with a reserved IP address within the DHCP scope:

a. In the DHCP tree, open the folder for your scope and select

Reservations

b. Click the

Action

menu and select

New Reservation

c. Enter the appropriate information in each field, including

the reserved IP address for your printer. (Note: the MAC address for your HP JetDirect-connected printer is available on the HP JetDirect configuration page.)

d. Under “Supported types”, select

Add

. (Note: Selecting

Both

DHCP only

BOOTP only

, then click

will result in a BOOTP configuration due to the sequence in which HP JetDirect print servers initiate configuration protocol requests.)

e. Specify another reserved client, or click

. The reserved clients added will be displayed in the Reservations folder for this scope.

12. Close the DHCP manager utility.

Enabling or Disabling DHCP

If you do not want your HP JetDirect print server configured via DHCP, you must disable DHCP configuration. There are three methods for enabling or disabling DHCP:

1. If you use the printer control panel to disable BOOTP on the HP JetDirect print server, then DHCP is disabled.

2. You can use Telnet to enable or disable DHCP operation on the HP JetDirect print server. When you disable a DHCP configuration via Telnet, the print server automatically releases any names and IP addresses associated with the DHCP server and re-initializes the TCP/IP protocol for the print server. At this point, the print server is unconfigured and begins to send BOOTP and RARP requests to acquire new (non-DHCP) configuration information.

TCP/IP Configuration 39

3. You can modify the TCP/IP parameters via HP Web JetAdmin. If you manually provide an IP address when disabling DHCP via

Telnet, the print server still releases its DHCP-provided IP address but does not send BOOTP and RARP configuration requests. Instead, it uses the configuration information you have provided.

Therefore, if you provide the IP address you should also manually set all of the configuration parameters, such as subnet mask, default gateway, and idle timeout.

Note If the DHCP configuration state is changed from

disabled to enabled, the print server assumes it should acquire its configuration information from a DHCP server. This means that when the Telnet session is completed, the TCP/IP protocol for the print server is re-initialized and all current configuration information is deleted. The print server then attempts to acquire new configuration information by sending DHCP requests on the network to a DHCP server.

For DHCP configuration via Telnet, refer to “Using Telnet” in this chapter.

40 TCP/IP Configuration

Using RARP

This subsection describes how to configure the print server using the Reverse Address Resolution Protocol (RARP) on UNIX and Linux systems.

This setup procedure enables the RARP daemon running on your system to respond to a RARP request from the HP JetDirect print server and to supply the IP address to the print server.

1. Turn the printer off.

2. Log onto your UNIX or Linux system as a superuser.

3. Make sure the RARP daemon is running on your system by typing the following command at the system prompt:

ps -ef | grep rarpd ps ax | grep rarpd

(Unix) (BSD or Linux)

4. The system response should be similar to the following:

861 0.00.2 24 72 5 14:03 0:00 rarpd -a 860 0.00.5 36 140 5 14:03 0:00 rarpd -a

5. If the system does not display a process number for the RARP daemon, see the

rarpd

man page for instructions on starting the

RARP daemon.

6. Edit the

/etc/hosts

file to add your designated IP address and

node name for the HP JetDirect print server. For example:

13.32.11.24 laserjet1

TCP/IP Configuration 41

7. Edit the

/etc/ethers

/etc/rarpd.conf

file (

file in HP-UX

10.20) to add the LAN hardware address/station address (from the configuration page) and the node name for the HP JetDirect print server. For example:

00:60:b0:a8:b0:00 laserjet1

Note If your system uses Network Information Service

(NIS), you need to incorporate changes to the NIS host and ethers databases.

8. Turn the printer on.

9. To verify that the card is configured with the correct IP address, use the ping utility. At the prompt, type:

ping <IP address>

where

is the assigned address from RARP. The

default IP address is 192.0.0.192.

10. If ping does not respond, see the chapter “Troubleshooting the HP JetDirect Print Server.”

42 TCP/IP Configuration

Using the arp and ping Commands

You can configure an HP JetDirect print server with an IP address using an ARP (Address Resolution Protocol) command from a supported system. The protocol is not routable, that is, the workstation from which the configuration is made must be located on the same network segment as the HP JetDirect print server.

Using the arp and ping commands with HP JetDirect print servers requires the following:

●

Windows NT/2000 or UNIX system configured for TCP/IP operation

●

HP JetDirect firmware version x.08.03 or later

●

The LAN hardware (MAC) address of the HP JetDirect print server (specified on an HP JetDirect configuration page, or on a label attached to HP JetDirect external print servers)

Note On some systems, superuser rights may be required

for the

arp

command.

After an IP address is assigned via

arp

and

ping

commands, use other tools (such as Telnet, embedded web server, or HP Web JetAdmin software) to configure other IP parameters.

To configure a JetDirect print server, use the following commands. Depending on the system, the LAN hardware address requires a specific format.

●

From a DOS prompt (Windows NT/2000):

arp -s ping

●

From a UNIX command prompt:

arp -s ping

TCP/IP Configuration 43

where <IP address> is the desired IP address to be assigned to the print server. The on the workstation, and the

arp

command writes the entries to the arp cache

ping

command configures the IP

address on the print server. For example:

●

In Windows NT 4.0 or Windows 2000

arp -s 13.32.8.98 00-b0-60-a2-31-98 ping 13.32.8.98

●

In UNIX

arp-s 13.32.8.98 00:b0:60:a2:31:98 ping 13.32.8.98

Note Once the IP address has been set on the print server,

additional

arp

Once the IP address is configured,

and

ping

commands will be ignored.

arp

and

ping

cannot be used unless the print server is reset to factory values.

On UNIX systems, the

arp -s

command may vary

between different systems. Some BSD-based systems expect the IP address (or

host name) in reverse order. Other systems may require additional parameters. See your system documentation for specific command formats.

44 TCP/IP Configuration

Using Telnet

This subsection describes how to configure the print server using Telnet.

Note To use Telnet commands with the HP JetDirect

print server, a route must be available from your workstation to the print server. Simplistically, this means that there must be a match between the network identification of your system to that of the HP JetDirect print server.

On Windows 95/98 and NT/2000 systems, you can use the following to add a route to the print server:

route add <IP address JetDirect> <IP address workstation>

route

command at a DOS prompt

where

is the IP address

configured on the HP JetDirect print server, and

is the IP address of the workstation's network card that is attached to the same physical LAN as the print server.

CAUTION Using Telnet to change dynamically-configured

JetDirect print servers (for example, using BOOTP, RARP, DHCP), may result in a static configuration depending on the parameter being changed.

TCP/IP Configuration 45

To set configuration parameters, you must set up a Telnet connection from your system to the HP JetDirect print server.

1. Type the following at the system prompt:

telnet <IP address>

where

may be the assigned address from BOOTP, RARP, DHCP, the printer control panel, or the default IP address. The default IP address is 192.0.0.192. The

2. When the server responds

[Enter]

twice to make sure that the Telnet connection is

is listed on the JetDirect configuration page.

connected to IP address

, press

initialized.

3. If you are prompted for a password, type the correct password. By default, Telnet does not require a password, but you can set

up to a 14-character password by using the password command (passwd). Once a password is set, password protection is enabled. You can disable password protection by typing 0 (zero) when prompted for a new password, or by performing a cold reset on the print server.

Note Any time during the Telnet session you can type:?

then press

[Enter]

to view available configuration parameters, the correct command format, and a list of additional commands to display. To print current configuration information, type / then press

[Enter]

46 TCP/IP Configuration

Note The Present Config field in the

menu describes how the HP JetDirect print server is configured. For example, if the HP JetDirect print server is configured by your BOOTP server, the menu will contain the line, “present config=BOOTP.” Other possible configuration types are RARP, DHCP, or Telnet/Front Panel.

Telnet Configuration

Note On Windows systems

selected. To determine if

local echo

should be

is enabled,

perform the following:

●

Windows 95/98/NT: Click

Preferences

●

Windows 2000: Run Microsoft Telnet and enter

display

the

command.

Terminal

and

On UNIX systems, it is not necessary to select

echo

4. At the Telnet prompt “>” type:

parameter: value

then press

[Enter]

, where

parameter you are defining, and

parameter

value

refers to the configuration

refers to the definitions you are assigning to that parameter. Each parameter entry is followed by a carriage return.

See Table 3.3 for examples on assigning configuration parameters.

local

TCP/IP Configuration 47

5. Repeat step 4 to set any additional configuration parameters.

6. When you have finished typing the configuration parameters, type:

quit

[Enter]

to activate the configuration parameters.

exit

and press

and press To exit without activating parameters, type

[Enter]

Telnet Configuration Parameter Examples

The examples in Table 3.3 show how to use Telnet configuration commands.

Note If a parameter is supplied by the DHCP server, its

value cannot be changed using Telnet without disabling DHCP.

48 TCP/IP Configuration

Table 3.3 Telnet Configuration Parameter Examples (1 of 2)

IP Address Parameter Example

Subnet Mask Example

Default Gateway Example

Syslog Server Example

ip:

13.32.11.24

subnet-mask:

255.255.255.0

default-gw:

13.32.11.85

syslog-server:

13.32.11.85

where ip identifies the parameter and 13.32.11.24 specifies the address for the printer. By typing this parameter, you can overwrite the IP address used to make the Telnet connection with one you have selected.

where subnet-mask identifies the parameter and 255.255.255.0 specifies the subnet mask.

where default-gw identifies the parameter and 13.32.11.85 specifies the IP address of the gateway. Note: If the HP JetDirect print server is configured by DHCP and you change the subnet mask or the default gateway address (using front-panel, Telnet, or other tool), you should change the IP address to release the present IP address back to the DHCP server IP address pool.

where syslog-server identifies the parameter and 13.32.11.85 specifies the IP address of that server.

Protocol Enabling/Disabling Example

Idle Timeout Parameter Example

Banner Page Parameter Example

IPX/SPX: 1 dlc-llc: 1 ethertalk: 1

idle-timeout: 120

(1 enables, 0 disables) (1 enables, 0 disables) (1 enables, 0 disables)

where idle-timeout identifies the parameter and 120 specifies the number of seconds an idle print data connection is allowed to remain open. If you set this parameter to 0, the connection does not terminate and no other host is able to make a connection.

banner: 1 (1 enables, 0 disables)

TCP/IP Configuration 49

Table 3.3 Telnet Configuration Parameter Examples (2 of 2)

Port and Banner Page Example

Set Community Name Example

DHCP Parameter Example

Host Name Example (to assign or change a name)

port:2 banner:0

set-cmntyname: my_network

dhcp-config: 1

host-name: MY_PRINTER

For multiport JetDirect print servers, ‘port’ specifies the port that you want to enable or disable a banner page. (In this example, disable banner page on port 2.) The default port is port 1.

where set-cmnty-name identifies the parameter and my_network specifies the name you want to set.

The Set Community Name parameter is a network management security mechanism that enables external network management entities to set internal print server management (mib) values. The name can be from 1 to 32 alpha and numeric characters and can include the underscore (_) symbol.

where dhcp-config: identifies the Dynamic Host Configuration Protocol. (1 enables, 0 disables)

where MY_PRINTER is an alphanumeric string and must be all uppercase letters.

50 TCP/IP Configuration

Using Telnet to Erase the Existing IP Address

To erase the IP address during a Telnet session:

1. Type

2. Type

Note This procedure resets all TCP/IP parameters, but

cold-reset quit

, then press

only affects the TCP/IP subsystem. After this has been done the print server should be power cycled. Parameters for other subsystems such as IPX/SPX (Novell NetWare) or AppleTalk are not affected.

, then press

[Enter]

to exit Telnet.

Using the Embedded Web Server

You can set IP parameters on HP JetDirect print servers that support the embedded web server. For more information, refer to Appendix B.

TCP/IP Configuration 51

Using the Printer Control Panel

This subsection describes how to configure the HP JetDirect internal print server using the printer's control panel.

If configuration of the HP JetDirect print server is supported from your printer control panel, you can set the network configuration parameters listed below.

●

IP address of the print server

●

Subnet mask

●

Default gateway address

●

Syslog server address

●

Idle timeout period

If the printer control panel configuration is supported, see the hardware installation guide for your print server or the user guide for your printer for instructions on how to configure the print server from the printer control panel.

If you need to configure other parameters, use BOOTP/TFTP to configure all the parameters for the print server.

If the HP JetDirect print server is configured to receive its configuration from the printer control panel, the configuration is saved on the print server over power cycles. For information on these parameters see Table 3.4.

52 TCP/IP Configuration

Table 3.4 Print Server Parameters (1 of 2)

JetDirect Internal

Description Print Server Menu Item

CFG NETWORK=NO* Selects whether or not you want to access the

JetDirect menu items. NO* (default) indicates you

do not want to access the menu. You must change

this to YES* each time you want to access the

JetDirect EIO menu. IPX/SPX=ON*

DLC/LLC=ON* TCP/IP=ON*

Identifies whether the protocol stack is enabled or

disabled. The default is ON*. Change this to OFF*

to disable this protocol. ETALK=ON*

CFG IPX/SPX=NO* Selects whether you want to access the IPX/SPX

menu and set IPX/SPX protocol parameters.

In the IPX/SPX menu, you can specify the

parameter used on your network.

Type

■

The default is AUTO, to automatically set and

Frame

limit the frame type to the one detected.

■

For Ethernet cards, frame type selections

include EN_8023, EN_II, EN_8022, EN_SNAP.

■

For Token Ring cards, frame type selections

include TR_8022, TR_SNAP. In the IPX/SPX menu for Token Ring cards, you can also specify

NetWare Source Routing

parameters, which include SRC RT=AUTO (default), OFF, SINGLE R, or ALL RT.

TCP/IP Configuration 53

Table 3.4 Print Server Parameters (2 of 2)

JetDirect Internal

Description Print Server Menu Item

CFG TCP/IP=NO* Selects whether you want to access the TCP/IP

menu and set TCP/IP protocol parameters.

In the TCP/IP menu, you can specify

BOOTP=YES* for TCP/IP parameters to be

automatically configured by a BootP or DHCP

server when the printer is turned on.

If you specify BOOTP=NO, you can manually set

the following TCP/IP parameters from the control

panel:

■

Each byte of the IP address (IP)

■

Subnet Mask (SM)

■

Syslog Server (LG)

■

Default Gateway (GW)

■

Idle Timeout period (default is 90 seconds, 0

disables the timeout)

CFG ETALK=NO* Selects whether you want to access the EtherTalk

menu and set the AppleTalk phase parameter

(ETALK PHASE=1 or 2) for your network.

54 TCP/IP Configuration

Moving to Another Network

When moving an HP JetDirect print server that is configured with an IP address to a new network, make sure that the IP address does not conflict with addresses on the new network. You may change the IP address of the print server to one that can be used on the new network, or erase the current IP address and configure another address after you are installed on the new network. Cold reset the print server (see Chapter 6, “Troubleshooting the HP JetDirect Print Server,” for instructions).

If the current BOOTP server is not reachable, you may need to locate a different BOOTP server and configure the printer to this server.

If the print server was configured using BOOTP, DHCP or RARP, edit the appropriate system files with updated settings. If the IP address was manually set (for example, from the printer control panel or Telnet), reconfigure IP parameters as described in this chapter.

TCP/IP Configuration 55

56 TCP/IP Configuration

Configuring for LPD Printing

Introduction

The HP JetDirect print server contains an LPD (Line Printer Daemon) Server module to support LPD printing. This chapter describes how to configure the HP JetDirect print server for use with various systems that support LPD printing. These instructions include:

●

LPD on UNIX Systems

Configuring BSD-based UNIX systems using LPD

■

Configuring print queues using the SAM utility (HP-UX

■

systems)

●

LPD on Windows NT/2000 Systems

●

LPD on Mac OS Systems

About LPD

Line Printer Daemon (LPD) refers to the protocol and programs associated with line-printer spooling services that may be installed on various TCP/IP systems.

Some of the widely used systems in which the HP JetDirect print server functionality supports LPD include:

●

Berkeley-based (BSD) UNIX systems

●

HP-UX

●

Solaris

●

IBM AIX

●

Linux

●

Windows NT/2000

●

Mac OS

The UNIX configuration examples in this section show the syntax for BSD-based UNIX systems. The syntax for your system may vary. See your system documentation for the correct syntax.

Note The LPD functionality can be used with any host

implementation of LPD that complies with the RFC 1179 document. The process for configuring printer spoolers, however, may differ. See your system documentation for information on configuring these systems.

58 Configuring for LPD Printing

The LPD programs and protocol include the following:

Table 4.1 LPD Programs and Protocols

Program Name Purpose of Program

lpr Queues jobs for printing lpq Displays print queues lprm Removes jobs from print queues lpc Controls print queues lpd Scans and prints the files if the specified

printer is connected to the system. If the specified printer is connected to another

system, this process forwards the files to an lpd process on the remote system where the files are to be printed.

Requirements for Configuring LPD

Before you can use LPD printing, your printer must be properly connected to the network through the HP JetDirect print server, and you must have print server status information. This information is listed on the HP JetDirect printer configuration page. If you have not printed a configuration page from your printer, see the hardware installation guide for your print server or your printer’s getting started guide for instructions. You must also have the following:

●

An operating system that supports LPD printing.

●

Superuser (root) or Administrator access to your system.

Configuring for LPD Printing 59

●

The LAN hardware address (or station address) of the print server. This address is printed with print server status information on the HP JetDirect configuration page and is of the form:

LAN HW ADDRESS: xxxxxxxxxxxx

where x is a hexadecimal digit (for example, 001083123ABC).

●

An IP address configured on the HP JetDirect print server.

LPD Setup Overview

The following steps are necessary to configure the HP JetDirect print server for LPD printing:

1. Setting up IP parameters.

2. Setting up print queues.

3. Printing a test file. The following sections provide detailed descriptions for each step.

Step 1. Setting Up IP Parameters

To set up IP parameters on the HP JetDirect print server, refer to chapter 3. For more information on TCP/IP networks, refer to appendix A.

60 Configuring for LPD Printing

Step 2. Setting Up Print Queues

You must set up a print queue for each printer or printer personality (PCL or PostScript) you use on your system. Also, different queues are required for formatted and unformatted files. The queue names

text

meanings.

Table 4.2 Supported Queue Names

and

raw

in the following examples (see rp tag) have special

raw, raw1, raw2, raw3 text, text1, text2, text3 auto, auto1, auto2, auto3

no processing carriage return added automatic

The line printer daemon on the HP JetDirect print server treats data in the

text

queue as unformatted text or ASCII, and adds a carriage return to each line before sending it to the printer. (Note that the actual observed behavior is that a PCL line termination command (value of 2) is issued at the beginning of the job.) The line printer daemon treats data in the

raw

queue as formatted files in PCL, PostScript, or HP-GL/2 languages and sends the data without change to the printer. Data in the

auto

queue will be automatically processed as text or raw, as appropriate. If the queue name is not one of the above, the HP JetDirect print server assumes it to be

raw1

Step 3. Printing a Test File

Print a test file using the LPD commands. For instructions, see the information provided for your system.

Configuring for LPD Printing 61

LPD on UNIX Systems

Configuring Print Queues for BSD-based Systems

Edit the

where

node_name remote_printer_name_argument

designation. For more information on printcap see the

Example 1

(suggested name for an ASCII or text printer):

/etc/printcap

printer_name|short_printer_name:\ :lp=:\ :rm=node_name:\ :rp=remote_printer_name_argument:\ text, raw :lf=/usr/spool/lpd/error_log_filename:\ :sd=/usr/spool/lpd/printer_name:

printer_name

lj1_text|text1:\ :lp=:\ :rm=laserjet1:\ :rp=text:\ :lf=/usr/spool/lpd/lj1_text.log:\ :sd=/usr/spool/lpd/lj1_text:

auto

, or

identifies the printer on the network, and

file to include the following entries:

)

identifies the printer to the user,

is the print queue

printcap

(this should be

man page.

Example 2

(suggested name for PostScript, PCL, or HP-GL/2 printers):

lj1_raw|raw1:\ :lp=:\ :rm=laserjet1:\ :rp=raw:\ :lf=/usr/spool/lpd/lj1_raw.log:\ :sd=/usr/spool/lpd/lj1_raw:

62 Configuring for LPD Printing

If your printer does not support automatic switching between PostScript, PCL, and HP-GL/2 languages, use the printer's control panel (if the printer has one) to select the printer language or rely on the application to select the printer language via commands embedded in the print data.

Make sure your users know the printer names for the printers, since they must type those names on the command line for printing.

Create the spooling directory by making the following entries. At the root directory, type:

mkdir /usr/spool/lpd cd /usr/spool/lpd mkdir printer_name_1 printer_name_2 chown daemon printer_name_1 printer_name_2 chgrp daemon printer_name_1 printer_name_2 chmod g+w printer_name_1 printer_name_2

where

printer_name_1

printer_name_2

and

refer to the printers to be spooled. You may spool several printers. The following example shows the command to create the spooling directories for printers used for text (or ASCII) printing and for PCL or PostScript printing.

Example:

mkdir /usr/spool/lpd cd /usr/spool/lpd mkdir lj1_text lj1_raw chown daemon lj1_text lj1_raw chgrp daemon lj1_text lj1_raw chmod g+w lj1_text lj1_raw

Configuring for LPD Printing 63

Configuring Print Queues Using SAM (HP-UX systems)

On HP-UX systems you can use the SAM utility to configure remote print queues for printing “text” (ASCII) files or “raw” (PCL, PostScript, or other printer language) files.

Before you execute the SAM program, select an IP address for the HP JetDirect print server and set up an entry for it in the

/etc/hosts

file on your system running HP-UX.

1. Start the SAM utility as a superuser.

2. Select

3. Select

4. Select

5. Select

Peripheral Devices Printers/Plotters Printers/Plotters

from the from the from the

Add a Remote Printer

from the

Main

menu.

Peripheral Devices Printers/Plotters

Actions

list, then select

menu.

a printer name.

Examples: my_printer or printer1

6. Select a remote system name.

Example: jetdirect1

(node name of the HP JetDirect print

server)

7. Select a remote printer name. Type

text

for ASCII or

raw

for PostScript, PCL, or HP-GL/2.

8. Check for a remote printer on a BSD system. You must type Y.

9. Click OK at the bottom of the menu. If the configuration is successful, the program prints the message:

The printer has been added and is ready to accept print requests

64 Configuring for LPD Printing

10. Click OK and select

Exit

from the

List

menu.

11. Select

Exit Sam

Note By default, the lpsched is not running. Make sure

you turn the scheduler on when you set up your print queues.

Printing a Test File

To verify that the printer and print server connections are correct, print a test file.

1. At the UNIX system prompt type:

lpr -Pprinter_name file_name

where

file_name

Examples

Text File: PCL File: PostScript File: HP-GL/2 File:

printer_name

is the designated printer and

refers to the file to be printed.

(for BSD-based systems):

lpr -Ptext1 textfile lpr -Praw1 pclfile.pcl

lpr -Praw1 psfile.ps

lpr -Praw1 hpglfile.hpg

For HP-UX systems, substitute

lp -d for

Configuring for LPD Printing 65

lpr -P.

2. To get print status, type the following at the UNIX prompt:

lpq -Pprinter_name

where

Examples

printer_name

is the designated printer.

(for BSD-based systems):

lpq -Ptext1 lpq -Praw1

For HP-UX systems, substitute

lpstat

for lpq -P to get print

status.

This completes the process for configuring the HP JetDirect print server to use LPD.

LPD on Windows NT/2000 Systems

This section describes how to configure Windows NT/2000 networks to use the HP JetDirect LPD (Line Printer Daemon) services.

The process consists of two parts:

●

Installing TCP/IP software (if not already installed).

●

Configuring a network LPD printer .

Installing TCP/IP Software

This procedure lets you check whether you have TCP/IP installed on your Windows NT system, and to install the software if necessary.

Note You may need your Windows System distribution

files or CD-ROMs to install TCP/IP components.

66 Configuring for LPD Printing

1. To check whether you have Microsoft TCP/IP Printing protocol and TCP/IP printing support:

■

Windows 2000—Click double-click the Select the click the

Local Area Connection

File

menu and select

Start, Settings, Control Panel

Network and Dial-up Connections

for your network, then

Properties

If Internet Protocol (TCP/IP) is listed and enabled in the list of components used by this connection, the necessary software is already installed. (Proceed to “Configuring a Network Printer for Windows 2000 Systems”). if not, go to step 2.

■

NT 4.0—Click double-click the

Start, Settings, Control Panel

Network

option to display the

. Then

Network

dialog box.

If TCP/IP Protocol is listed in the Protocols tab, and Microsoft TCP/IP Printing is listed in the Services tab, you have already installed the necessary software. (Proceed to “Configuring a Network Printer for Windows NT 4.0 Systems.”) If not, go to step 2.

2. If you have not previously installed the software:

■

Windows 2000—In the window, click window, select

Install

Protocol

Protocol (TCP/IP)

Local Area Connection Properties

. In the

Select Network Component Type

and click

Add

to add the

. Then

folder.

Internet

Follow the instructions on the screen.

■

NT 4.0—Click the

TCP/IP Protocol

Add

button for each tab and install the

and the

Microsoft TCP/IP Printing

service. Follow the instructions on the screen. When prompted, type the full path to the Windows NT

distribution files (you may need your Windows NT workstation or server CD-ROM).

Configuring for LPD Printing 67

3. Enter TCP/IP configuration values for the computer:

■

Windows 2000—On the

Connection Properties

(TCP/IP)

■

NT 4.0—You may be automatically prompted for TCP/IP

and click

General

window, select

Properties

tab in the

Internet Protocol

configuration values. If not, select the

Networks

window and select

Properties

TCP/IP Protocol

Local Area

Protocols

. Then click

tab in the

If you are configuring a Windows server, type the IP address, default gateway address, and subnet mask in the appropriate spaces.

If you are configuring a client, check with your Network Administrator to learn whether you should enable automatic TCP/IP configuration or whether you should type a static IP address, default gateway address, and subnet mask in the appropriate spaces.

4. Click

to exit

5. If prompted, exit Windows and restart your computer for the changes to take effect.

68 Configuring for LPD Printing

Configuring a Network Printer for Windows 2000 Systems

Set up the default printer by performing the following steps.

1. Verify that the Print Services for Unix is installed (required for LPR port availability):

a. Click Start, Setup, and Control Panel. Double-click the

Network and Dial-up Connections folder.

b. Click the Advanced menu and select Optional

Networking Components.

c. Select and enable Other Network File and Print

Services.

d. Click Details, and verify that Print Services for Unix is

enabled. If not, enable it.

e. Click Okay, and then Next.

2. Open the Printers folder (from the Desktop, click Start, Settings, and Printers).

3. Double-click Add Printer. From the Add Printer Wizard welcome screen, click Next.

4. Select Local printer, and disable automatic detection for Plug and Play printer installation. Click Next.

5. Choose Create a new port, and select LPR Port. Click Next.

6. In the

■

Add LPR compatible printer

window:

Enter the DNS name or IP address of the HP JetDirect print server.

■

Enter (in lower case) raw, text, or auto for the name of the printer or print queue on the HP JetDirect print server.

Then click OK.

Configuring for LPD Printing 69

Note The HP JetDirect print server treats text files as

unformatted text or ASCII files. Files that are raw are formatted files in PCL, PostScript, or HP-GL/2 printer languages.

For HP JetDirect external print servers with three ports, use

auto1, auto2, auto3

raw1, raw2, raw3, text1, text2, text3

to specify the port.

7. Select the Manufacturer and Printer model. (If necessary, click

Have Disk

driver.) Click

and follow the instructions to install the printer

8. Choose to keep the existing driver, if prompted. Click

9. Enter a printer name, and choose whether this printer will be the default printer. Click

10. Choose whether this printer will be available to other computers. If shared, enter a share name that identifies the printer to other users. Click

11. If desired, enter a location and other information for this printer.

Click

12. Choose whether to print a test page, and click

13. Click

Finish

to close the wizard.

Configuring a Network Printer for Windows NT 4.0 Systems

At the Windows NT 4.0 system, set up the default printer by performing the following steps.

1. Click

Start

window opens.

2. Double-click

3. Select

My Computer

, select

Settings

Add Printer

, and click

, then click

Printers

. The

Printers

4. Click

70 Configuring for LPD Printing

Add Port

5. Select

LPR Port

, and click

New Port

6. In the

Name or address of server providing lpd

box, type the IP

address or name of the HP JetDirect print server.

Note NT clients can enter the IP address or name of the

NT server that is configured for LPD printing.

7. In the

Name of printer or print queue on that server

lower case)

raw, text

, or

auto

. Then click OK.

box, type (in

The HP JetDirect print server treats “text” files as unformatted text or ASCII files. Files that are “raw” are formatted files in PCL, PostScript, or HP-GL/2 printer languages.

Note For HP JetDirect external print servers with three

ports, use

auto1, auto2, auto3

8. Ensure that the port is selected in the available ports, then click

raw1, raw2, raw3, text1, text2, text3

to specify the port.

Add Printer

list of the

9. Follow the remaining instructions on the screen to complete the configuration.

Configuring for LPD Printing 71

Verifying the Configuration

From within Windows NT, print a file from any application. If the file prints correctly, the configuration was successful.

If the print job is not successful, try printing directly from DOS using the following syntax:

lpr -S<ipaddress> -P<queuename> filename

where is the name “raw” or “text” and print.If the file prints correctly, the configuration was successful. If the file does not print, or prints incorrectly, see the chapter “Troubleshooting the HP JetDirect Print Server.”

ipaddress

is the IP address of the print server,

filename

is the file you wish to

queuename

Printing from Windows Clients

If the LPD printer on the NT/2000 server is shared, Windows clients can connect to the printer on the NT/2000 server using the Windows Add Printer utility in the Printers folder.

LPD on Mac OS Systems

LaserWriter 8 version 8.5.1 or higher is required in order to support IP printing on computers running any of the following:

●

Mac OS 8.1 or higher

●

Mac OS 7.5 through Mac OS 7.6.1 (NEW LOCATION)

●

Desktop Printer Utility 1.0 or later

Note IP printing in LaserWriter 8 is not available on Mac

OS 8.0.

Assigning an IP Address

Before you can set up a printer for LPR printing, assign an IP address to the printer or print server. Use the HP LaserJet Utility to configure the printer IP address as follows:

72 Configuring for LPD Printing

1. Double-click

HP LaserJet Utility

in the HP LaserJet folder.

2. Click the

3. Select

Settings

TCP/IP

button.

from the scrolling list and then click

Edit

4. Select the desired option. You can automatically obtain the TCP/IP configuration from either the DHCP server or the BOOTP server, or you can manually specify the TCP/IP configuration.

Setting Up Mac OS

To configure a computer for LPR printing, do the following:

1. Launch the

2. Select

3. In the

Change...

4. In the your version of the Desktop Printer Utility, click

Desktop Printer Utility

Printer (LPR)

and click OK.

PostScript Printer Description (PPD) File

and select the PPD for your printer.

Internet Printer

or the

LPR Printer

section, depending on

section, click

Change...

Configuring for LPD Printing 73

5. Enter the printer's IP address or domain name for

Address

Printer

6. Enter the queue name, if used. Otherwise, leave it blank.

Note The queue name is typically

raw

. For a three-port HP JetDirect external print server, the name should be

raw1, raw2

, or

raw3

depending on the

port to which the printer is attached.

7. Click

8. Click OK or

Verify

to verify that the printer was found.

Create

, depending on your version of the Desktop

Printer Utility.

9. Go to the

File

menu and select

Save

or use the resulting save

dialog, depending on your version of the Desktop Printer Utility.

10. Enter a name and location for the desktop printer icon and click

. The default name is the printer's IP address, and the

default location is on the desktop.

11. Exit the program. For the latest information on using the HP JetDirect LPD services

from Mac OS systems, search for “LPR printing” at Apple Computer's Tech Info Library web site at http://til.info.apple.com.

74 Configuring for LPD Printing

FTP Printing

Introduction

FTP (File Transfer Protocol) is a basic TCP/IP connectivity utility to transfer data between systems. FTP printing is a way to use FTP to send print files from a client system to an HP JetDirect-connected printer. In an FTP printing session, the client connects and sends a print file to the HP JetDirect FTP server which in turn passes the print file to the printer.

The HP JetDirect FTP server can be enabled or disabled through a configuration utility, such as Telnet.

Requirements

FTP printing requires the following:

●

HP JetDirect print servers with firmware version x.08.03 or later.

●

TCP/IP client systems with FTP that complies with RFC 959.

Note For the most recent list of tested systems, visit the

HP Customer Care Online at www.hp.com/support/net_printing.

Print Files

The HP JetDirect FTP server transfers print files to the printer but does not interpret them. For proper printing, print files must be in a language recognized by the printer (such as PostScript, PCL, or unformatted text). For formatted print jobs, you must first print to a file from your application using the driver for the selected printer, then transfer the print file to the printer through an FTP session. For formatted print files, use binary (image) type transfers.

Using FTP Printing

FTP Connections

Similar to standard FTP file transfers, FTP printing uses two TCP connections: a control connection and a data connection.

Once an FTP session is opened, it remains active until either the client closes the connection or the data and control connections are idle for 900 seconds (15 minutes). (This setting cannot be configured.)

Control Connection

Using standard FTP, a control connection is opened by the client to the FTP server on the HP JetDirect print server. FTP control connections are used to exchange commands between the client and the FTP server. The HP JetDirect print server supports up to three control connections (or FTP sessions) simultaneously. If the number of allowed connections is exceeded, a message indicating that service is not available will be displayed.

FTP control connections use TCP port 21.

76 FTP Printing

Data Connection

A second connection, a data connection, is created each time a file is transferred between the client and the FTP server. The client controls the creation of a data connection by issuing the commands that require a data connection (such as FTP ls,

dir

put

commands). Although the ls and

dir

commands are always accepted, the HP JetDirect FTP server supports only one data connection for printing at a time.

The transmission mode for an FTP data connection with the HP JetDirect print server is always in stream mode, which marks the end-of-file by closing the data connection.

Once a data connection is established, the file transfer type (ASCII or binary) can be specified. Although some clients may attempt to autonegotiate a transfer type, the default is ASCII. To specify the transfer type, enter the

bin

ascii

command at the FTP prompt.

FTP Login

To start an FTP session, enter the following command from a MS-DOS or UNIX command prompt:

ftp <IP address>

where configured for the HP JetDirect print server.

is the valid IP address or node name

FTP Printing 77

If the connection is successful, the HP JetDirect model and firmware version will be displayed.

After a successful connection, the user is prompted for a login name and password. The default is the client’s login name. The JetDirect FTP server will allow any user name. Passwords are ignored.

If login is successful, a message “230” will be displayed on the client system. In addition, the available HP JetDirect ports for printing will be displayed. HP JetDirect external print servers with multiple ports will display all available ports, with Port1 the default port. To change ports, use the FTP cd (change directory) command. For an example of a successful login, see “Example of an FTP Session.”

Ending the FTP Session

To end an FTP session, type

quit

bye

Commands

Table 5.1 summarizes commands available to the user during an FTP printing session.

78 FTP Printing

Table 5.1 User Commands for HP JetDirect FTP Server

Command Description

user <username> <username> specifies a user. Any user will be

accepted and can print to the selected port.

cd <port#> <port#> selects a port number for printing. For

HP JetDirect single-port print servers, only port1 is available. For multiport print servers, specify port1 (default), port2, or port3.

cd/ / specifies the root directory of the HP JetDirect FTP

server.

quit quit or bye terminates the FTP session with the bye dir dir or ls displays the contents of the current ls

pwd Displays the current directory or the current JetDirect

put <filename> <filename> specifies the file to send to the

HP JetDirect print server.

directory. If this command is typed in the root directory, a list of available ports for printing is displayed. For multiport print servers, the available ports for printing are PORT1 (default), PORT2, and PORT3.

printing port.

selected HP JetDirect print server port. For multiport print servers, a different port can be specified in the command: put <filename> <port#>

bin Configures an FTP binary (image) file transfer. ascii Configures an FTP ASCII file transfer. HP JetDirect

print servers support only non-print format control for character transfers (standard values for spacing and margins are used).

[Ctrl-C]

rhelp Displays the FTP commands supported.

Press the simultaneously to abort the FTP service command and any transfer of data. The data connection is closed.

[Ctrl]

and

[C]

keyboard keys

FTP Printing 79

Example of an FTP Session

This is an example of a typical FTP printing session:

System> ftp 150.10.2.101 Connected to 150.10.2.101. 220 JD FTP Server Ready Name (150.10.2.101:root): Kelli 331 Username OK, send identity (email name) as password. Password:

230- Hewlett-Packard J3265A FTP Server Version 1.0 Directory: Description:

--------------------------PORT1 (default) Print to port 1 (HP LaserJet 4000) PORT2 Print to port 2 (HP Color LaserJet 4500) PORT3 Print to port 3 (unknown device)

To print a file use the command: put <filename> [portx] or 'cd' to desired port and use: put <filename>

Ready to print to PORT1 230 User logged in.

Remote system type is UNIX. Using binary mode to transfer files. ftp> pwd 257 "/" is current directory. (default port is PORT1: HP LaserJet 4000) ftp> cd port1 250 CWD command successful ftp>pwd 257 "/PORT1" is current directory. (HP LaserJet 4000) ftp> bin 200 Type set to I ftp> put test 200 PORT command successful 150 Opening data connection... 226 Transfer complete. 18 bytes sent in 0.00 seconds (37.40 Kbytes/s) ftp> quit 221 Goodbye System> script done on Mon Apr 12 16:50:24 1999

80 FTP Printing

Troubleshooting the HP JetDirect Print Server

Introduction

This chapter describes how to diagnose and correct problems associated with the HP JetDirect print server.

A flowchart guides you to the correct procedures for troubleshooting the following:

●

Printer problems

●

HP JetDirect hardware installation and connection problems

●

Network related problems

This chapter also helps you to understand your HP JetDirect print server configuration page.

To troubleshoot your HP JetDirect print server, you may need the following items:

●

Your printer’s user guide

●

Your printer's getting started guide

●

The hardware and software installation manuals for your print server

●

The diagnostics tools and utilities provided with your network software (such as the PCONSOLE or NWADMIN utility provided with Novell NetWare software, or the ping command provided with UNIX systems)

●

A printer configuration page

Note Frequently asked questions about installing and

configuring HP JetDirect print servers can be found at HP Customer Care Online at http://www.hp.com/support/net_printing.

82 Troubleshooting the HP JetDirect Print Server

Resetting to Factory Defaults

Parameters on the HP JetDirect print server (for example, the IP address) can be reset to factory default values using the following procedures:

HP LaserJet Printer with Internal (MIO/EIO) Print

●

Server

Reset the HP JetDirect internal print server by resetting the printer. For instructions on resetting your printer, see the printer manuals.

CAUTION Resetting the printer will reset

all

printer settings to their factory defaults. After resetting the printer, you may need to use the printer's control panel to reconfigure printer settings that are required by users.

HP JetDirect External Print Servers

●

Reset the HP JetDirect external print server by holding down the

[Test]

button on the print server while connecting the power cord.

After resetting the HP JetDirect print server, you may need to reconfigure your computers for printing.

Troubleshooting the HP JetDirect Print Server 83

General Troubleshooting

Troubleshooting Chart - Assessing the Problem

Figure 6.1 Assessing the Problem

84 Troubleshooting the HP JetDirect Print Server

Procedure 1: Verifying that the Printer is On and Online

Check the following items to make sure the printer is ready to print.

1. Is the printer plugged in and turned on? Make sure the printer is plugged in and turned on. If the

problem persists, you may have a defective power cable, power source, or printer.

2. Is the printer online? The online light should be lit. If it is not, press the appropriate

key to place the printer online.

3. Is the printer’s control panel display blank (on printers with displays)?

■

Make sure the printer is turned on.

■

Make sure the HP JetDirect print server is installed correctly.

4. Is the form feed light on (where applicable)? If the form feed light is on, it may indicate that a Form Feed was

not sent with the print data, and that data is waiting for a Form Feed to print. Take the printer offline, press put the printer back online.

[Form Feed]

, then

5. Does a message other than READY appear on the printer control panel display?

■

See Procedure 3 in this section for a list of network-related error messages and corrective actions.

■

See your printer documentation for a complete list of control panel messages and corrective actions.

Troubleshooting the HP JetDirect Print Server 85

Procedure 2: Printing an HP JetDirect Configuration Page

The HP JetDirect configuration page is an important troubleshooting tool. The information on this page reveals the status of your network and the HP JetDirect print server. The ability to print a configuration page provides an indication that the printer is operating correctly. See the end of this chapter for descriptions of the information on the configuration pages.

Check the following items if the configuration page does not print.

1. Did you perform the correct steps on the printer to print the configuration page?

The steps required to print a configuration page vary between different printers. See your printer manual or the hardware installation guide for your HP JetDirect print server for specific instructions on how to print a configuration page.

2. Is there a print job in process? You cannot print an HP JetDirect configuration page to the

printer while a print job is in process. Wait until the print job is complete, then print the configuration page.

3. Does an error message appear on the printer control panel display?

■

See Procedure 3 in this section for a list of network-related error messages and corrective actions.

■

See your printer documentation for a complete list of control panel messages and corrective actions.

86 Troubleshooting the HP JetDirect Print Server

Procedure 3: Resolving Printer Display Error Messages

Check the following information to resolve network related error messages that appear on the printer control panel display.

information assumes you have already printed a configuration page.

1. Does 18 MIO NOT READY or 23 MIO NOT READY appear on the printer display?

■

If you are using thin Ethernet coaxial cable, a cabling problem has been detected. Verify the network cabling, connections, and router configurations.

■

If you downloaded Flash images recently, turn off the printer, then turn it back on.

■

Verify that the correct print server name appears next to NODE NAME on the configuration page. If not, see the chapter for your network operating system for installation information.

2. Does NOT READY, UPPER MIO, or LOWER MIO appear on the display?

■

Make sure that the print server is connected to the network.

■

See if any error messages appear on the configuration page. See the end of this chapter for descriptions of the information on the configuration pages or the chapter “HP JetDirect Configuration Page Messages” for error message information.

This

3. Does EIO# INITIALIZING/DO NOT POWER OFF appear on the display?

Wait for ten minutes to see if it clears. If it does not, you may need to replace the HP JetDirect print server.

Troubleshooting the HP JetDirect Print Server 87

4. Does a 40 ERROR appear on the display? The HP JetDirect print server detected a break in the data

communications. When this error occurs, the printer goes offline.

A break in communications may result from the physical network connection being disrupted or the server going down. If your printer has “auto continue” and it is set to “OFF,” you must press the appropriate key (

[Continue]

, for example) on the printer after the communications problem is solved to put the printer back online. Setting auto continue to ON forces the printer to reconnect without user intervention. However, this does not solve the disconnect problem.

5. Does an initializing (INIT) message appear on the display? This is a normal message. Wait about 3 minutes for the message

to clear, or another message to appear. If another message appears, see the printer manual or the configuration page for additional information.

6. Does an 80 SERVICE message appear on the display? Turn the printer off, then on again. If the message reappears,

reinstall the HP JetDirect print server. If the service message persists try the following procedure:

■

Turn the printer off.

■

Remove the HP JetDirect print server from the printer.

■

Turn the printer on again.

88 Troubleshooting the HP JetDirect Print Server

If the message persists after you have removed the HP JetDirect print server, the problem may be with the printer. See the printer manual for more information. If the message does not persist, and it was an 80 SERVICE message, the problem is with the HP JetDirect print server and you may need to replace it. See the replacement instructions in your warranty. For information on other messages, see the printer manual.

Depending on the type of problem that causes the 80 SERVICE message, the print server may send a diagnostics page to the printer when the error occurs. If you get multiple diagnostics pages for a single failure, forward these pages to your HP authorized dealer for further analysis. If you need to replace the print server, include the diagnostics pages with the old print server.

7. Does EIO NOT FUNCTIONAL appear on the display?

■

Try a different slot, if available.

■

Call for printer support.

8. Does a message other than READY or the messages listed in this section appear on the display?

See your printer documentation for a complete list of control panel messages and corrective actions.

Troubleshooting the HP JetDirect Print Server 89

Procedure 4: Resolving Printer Communication Problems with the Network

Check the following items to verify that the printer is communicating with the network.

printed a configuration page.

1. Is there any physical connection problems between the workstation or file server and the HP JetDirect print server?

Verify network cabling, connections, and router configurations.

2. Are your network cables connected properly? Make sure that the printer is attached to the network using the

appropriate HP JetDirect print server port and cable. Check each cable connection to make sure it is secure and in the right place. If the problem continues, try a different cable or ports on the hub or transceiver.

3. Is the network terminated correctly? If you are using a ThinLAN (thin Ethernet coaxial cable), your

network must form a line, not a loop. If your printer is the end node, the BNC connector must have a 50-ohm terminator attached to one end.

4. Have any software applications been added to the network?

This information assumes you have already

Make sure they are compatible and that they are installed correctly with the correct printer drivers. Refer to the appropriate chapter for your network operating system to verify the connection.

90 Troubleshooting the HP JetDirect Print Server

5. Are other users able to print? The problem may be workstation specific. Check the

workstation network drivers, printer drivers, and redirection (capture in Novell NetWare).

6. If other users are able to print, are they using the same network operating system?

Check your system for proper network operating system setup.

7. Is your protocol enabled? Check the STATUS line for your protocol on the JetDirect

configuration page. See the end of this chapter for descriptions of the information on the configuration page.

8. Is there an error message in the protocol’s section on the configuration page?

See the chapter “HP JetDirect Configuration Page Messages” for a list of error messages.

9. If you are using Token Ring, is the data rate correct? Check the configuration page for the current settings. If they

are incorrect, refer to the Token Ring settings in the print server hardware installation guide.

10. If you are using Novell NetWare, does the printer (node address) appear in the HP Web JetAdmin software?

■

Verify network and HP JetDirect settings on the configuration page. See the end of this chapter for descriptions of the information on the configuration page.

■

Confirm the network settings for the printer using the printer control panel (for printers with control panels).

■

See the troubleshooting section in the online help included with the HP Web JetAdmin software for your network operating system.

Troubleshooting the HP JetDirect Print Server 91

11. If you are using Apple EtherTalk or LocalTalk, does the printer appear in the Chooser?

■

Verify network and HP JetDirect settings on the configuration page. See the end of this chapter for descriptions of the information on the configuration page.

■

Confirm the network settings for the printer using the printer control panel (for printers with control panels).

■

See the troubleshooting section in the online help for the HP LaserJet Utility.

■

Verify the printer has the PostScript option installed.

12. If you are on a TCP/IP network, can you use Telnet to print directly to the printer?

■

Use the following Telnet command:

telnet <IP address> <port>

where HP JetDirect print server and

is the IP address assigned to the

<port>

is 9100. (HP JetDirect data port 9101 or 9102 can also be used for ports 2 or 3 respectively, of a JetDirect multiport external print server.)

■

In the Telnet session, type in data and press

■

The data should print to the printer (a manual form feed may

[Enter]

be required).

13. If you are using Microsoft Windows NT, does the printer appear in the HP Web JetAdmin or HP JetAdmin software?

■

Verify network and HP JetDirect settings on the configuration page. See the end of this chapter for descriptions of the information on the configuration page.

■

Confirm the network settings for the printer using the printer control panel (for printers with control panels).

■

See the troubleshooting section in the online help included with the HP Web JetAdmin software for your network operating system.

92 Troubleshooting the HP JetDirect Print Server

14. If you are using Microsoft Windows NT 4.0, does the printer appear in the

Add a Hewlett-Packard Network Peripheral Port

dialog box?

■

Verify network and HP JetDirect settings on the configuration page. See the end of this chapter for descriptions of the information on the configuration page.

■

Confirm the network settings for the printer using the printer control panel (for printers with control panels).

■

See the troubleshooting section in the online help included with the HP Web JetAdmin software for your network operating system.

15. If you are using HP-UX, Solaris, or Linux, does the printer respond to HP Web JetAdmin?

■

Verify network and HP JetDirect settings on the configuration page. See the end of this chapter for descriptions of the information on the configuration page.

■

Confirm the network settings for the printer using the printer control panel (for printers with control panels).

■

See the troubleshooting section in the online help included with the HP Web JetAdmin software for your network operating system.

Troubleshooting the HP JetDirect Print Server 93

Troubleshooting an LPD UNIX Configuration

The troubleshooting steps below describe how to troubleshoot printing problems you may have with the HP JetDirect print server.

1. Print a JetDirect configuration page.

2. Verify that the IP configuration values are correct. If they are not, reconfigure the HP JetDirect print server.

3. Log onto the host system and type:

ping <IP address>

where

is the IP Address assigned to the printer.

4. If ping fails, make sure the IP Address on the configuration page is correct. If it is correct, the problem is in the network.

5. If the ping test passes, print a test file. At the UNIX prompt, type:

lpr -Pprinter_name test_file

(BSD-based and Linux

systems) where

test_file

HP-GL/2, or text) for the printer defined in the

printer_name

is the name of your printer and

is an appropriate file (ASCII, PCL, PostScript,

:rp

tag in the

printcap file.

6. If the test file does not print, do the following:

■

Check printcap entries.

■

Check printer status (using LPC or a similar process).

■

Examine the contents of the logfile for this printer, such as

/usr/spool/lpd/error_log_filename

■

Check other log files, such as HP-UX:

/usr/adm/syslog

94 Troubleshooting the HP JetDirect Print Server

HP 600N, 300X User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Table of Contents

Introduction

Supported Print Servers

Supported Networks

Support Materials

Software, Driver, and Flash Image Upgrades

HP Software Solutions Summary

Software Solutions Table

HP Web JetAdmin

System Requirements

Installing HP Web JetAdmin

Configuring and Modifying a Device

Internet Printer Connection Software

Windows NT 4.0

Windows 2000

Features

System Requirements

Supported Browsers

Supported Proxies

HP IP/IPX Printer Gateway for NDPS

Features

Supported Clients

Installing the Printer Software

Configuring the Printer

Verifying Network Configuration

Renaming the Printer

Selecting a Zone

Selecting Your Printer

Testing the Configuration

TCP/IP Configuration

Introduction

Using BOOTP/TFTP

Why Use BOOTP/TFTP

Systems That Use Network Information Service (NIS)

Configuring the BOOTP Server

Using DHCP

UNIX Systems

Windows Systems

Enabling or Disabling DHCP

Using RARP

Using the arp and ping Commands

Using Telnet

Telnet Configuration Parameter Examples

Using Telnet to Erase the Existing IP Address

Using the Embedded Web Server

Using the Printer Control Panel

Moving to Another Network

Configuring for LPD Printing

Introduction

About LPD

Requirements for Configuring LPD

LPD Setup Overview

Step 1. Setting Up IP Parameters

Step 2. Setting Up Print Queues

Step 3. Printing a Test File

LPD on UNIX Systems

Printing a Test File

LPD on Windows NT/2000 Systems

Installing TCP/IP Software

Verifying the Configuration

Printing from Windows Clients

LPD on Mac OS Systems

Assigning an IP Address

Setting Up Mac OS

FTP Printing

Introduction

Requirements

Print Files

Using FTP Printing

FTP Connections

FTP Login

Ending the FTP Session

Commands

Example of an FTP Session

Introduction

Resetting to Factory Defaults