HP H6T95AA, H6V04AA User Manual
User Guide
© Copyright 2013 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: July 2013
Document Part Number: 730501-001
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to
be bound by the terms of the HP End User
License Agreement (EULA). If you do not
accept these license terms, your sole
remedy is to return the entire unused
product (hardware and software) within 14
days for a refund subject to the refund
policy of your place of purchase.
For any further information or to request a
full refund of the computer, please contact
your local point of sale (the seller).
Table of contents
1 Starting right ................................................................................................................................................... 1
Best practices ....................................................................................................................................... 1
Fun things to do .................................................................................................................................... 2
More HP resources .............................................................................................................................. 3
2 Getting to know your computer ..................................................................................................................... 5
Finding your hardware and software information ................................................................................. 5
Locating hardware ............................................................................................................... 5
Locating software ................................................................................................................. 5
Front ..................................................................................................................................................... 6
Right side ............................................................................................................................................. 7
Left side ................................................................................................................................................ 9
Top ..................................................................................................................................................... 11
Bottom ................................................................................................................................................ 12
Labels ................................................................................................................................................. 13
Identifying the labels .......................................................................................................... 13
3 Connecting to a network .............................................................................................................................. 14
Connecting to a wireless network ....................................................................................................... 14
Using the wireless controls ................................................................................................ 14
Using an Internet service provider ..................................................................................... 14
Setting up a WLAN ............................................................................................................ 15
Configuring a wireless router ............................................................................................. 15
Protecting your WLAN ....................................................................................................... 15
Connecting to a WLAN ...................................................................................................... 16
Connecting to a wired network ........................................................................................................... 17
Connecting to a local area network (LAN) ......................................................................... 17
4 Enjoying entertainment features ................................................................................................................. 18
Using the webcam .............................................................................................................................. 19
Using audio ........................................................................................................................................ 19
iii
Adjusting the volume ......................................................................................................... 19
Connecting speakers ......................................................................................................... 19
Connecting headphones .................................................................................................... 20
Using Beats Audio ............................................................................................................. 20
Accessing Beats Audio ..................................................................................... 20
Using video ......................................................................................................................................... 20
Connecting an HDMI device .............................................................................................. 20
Using HDMI audio .............................................................................................................. 21
Managing your audio and video files .................................................................................................. 21
Share media and data across your home group network (select models only) .................................. 22
Enable media sharing and set up a home group network ................................................. 22
Stream and share media between mobile devices ............................................................ 22
Migrate or synchronize data .............................................................................................. 23
Share photos, videos, and music to and from your phone ................................................ 23
Determining your Android phone operating system (OS) version ..................... 23
Download the sMedio TrueLink+ app to your phone ......................................... 23
Start sharing media ........................................................................................... 23
5 Navigating using the keyboard and pointing devices ............................................................................... 25
Using touch screen gestures .............................................................................................................. 26
One-finger slide ................................................................................................................. 26
Tapping .............................................................................................................................. 26
Scrolling ............................................................................................................................. 27
Pinching/stretching ............................................................................................................ 27
Rotating (select models only) ............................................................................................ 28
Edge swipes ...................................................................................................................... 29
Right-edge swipe .............................................................................................. 29
Left-edge swipe ................................................................................................. 29
Top-edge swipe and bottom-edge swipe .......................................................... 30
Using the keyboard ............................................................................................................................ 31
Using the action keys ......................................................................................................... 32
Using Microsoft Windows 8 shortcut keys ......................................................................... 33
Using the integrated numeric keypad ................................................................................ 33
6 Managing power ............................................................................................................................................ 35
Initiating Sleep and Hibernation ......................................................................................................... 35
Manually initiating and exiting Sleep .................................................................................. 35
Manually initiating and exiting Hibernation ........................................................................ 36
Setting password protection on wakeup ............................................................................ 36
Shutting down (turning off) the computer ........................................................................................... 36
iv
7 Managing and sharing information ............................................................................................................. 38
Using a USB device ........................................................................................................................... 38
Connecting a USB device .................................................................................................. 39
Removing a USB device .................................................................................................... 39
Inserting and removing a memory card .............................................................................................. 40
8 Maintaining peak performance .................................................................................................................... 41
Performing routine maintenance ........................................................................................................ 41
Using Disk Cleanup ........................................................................................................... 41
Using Disk Defragmenter ................................................................................................... 41
Updating programs and drivers ......................................................................................... 41
Cleaning your computer ..................................................................................................... 43
Cleaning procedures ......................................................................................... 43
Cleaning the display (All-in-Ones or Notebooks) .............................. 43
Cleaning the sides or cover .............................................................. 43
Cleaning the keyboard or mouse ...................................................... 44
Using security measures .................................................................................................................... 45
Setting Windows passwords .............................................................................................. 45
Setting Computer Setup (BIOS) passwords ...................................................................... 46
Using Internet security software ........................................................................................ 46
Installing software updates ................................................................................................ 47
Installing Windows updates ............................................................................... 47
Updating software ............................................................................................. 47
9 Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) ............................................... 48
Starting Computer Setup (BIOS) ........................................................................................................ 48
Updating the BIOS ............................................................................................................................. 48
Determining the BIOS version ........................................................................................... 48
Downloading a BIOS update ............................................................................................. 49
Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 50
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 50
10 Backing up, restoring, and recovering ..................................................................................................... 51
Creating recovery media and backups ............................................................................................... 52
Creating HP Recovery media ............................................................................................ 52
Restore and recovery ......................................................................................................................... 54
Using Windows Refresh for quick and easy recovery ....................................................... 55
Remove everything and reinstall Windows ........................................................................ 55
Recovering using HP Recovery Manager .......................................................................... 56
What you need to know ..................................................................................... 56
v
Using the HP Recovery partition (select models only) ...................................... 57
Using HP Recovery media to recover ............................................................... 57
Changing the computer boot order ................................................................... 57
Removing the HP Recovery partition ................................................................................. 58
11 Troubleshooting .......................................................................................................................................... 59
Wireless connection problems ........................................................................................................... 59
Cannot connect to a WLAN ............................................................................................... 59
Cannot connect to a preferred network ............................................................................. 59
Current network security codes are unavailable ................................................................ 60
Cannot connect to the wireless router ............................................................................... 60
Network status icon is not displayed .................................................................................. 61
Power problems ................................................................................................................................. 62
Computer will not turn on or start ....................................................................................... 62
Hard drive error .................................................................................................................. 62
Computer is not responding ............................................................................................... 62
Computer shuts down unexpectedly .................................................................................. 62
Computer Setup problems ................................................................................................................. 63
The computer will not enter Computer Setup .................................................................... 63
Display problems ................................................................................................................................ 64
The display is blank ........................................................................................................... 64
Images on the screen are too large or too small, or the images are fuzzy ........................ 64
Keyboard and mouse problems ......................................................................................................... 65
Audio problems .................................................................................................................................. 67
No sound is produced ........................................................................................................ 67
Software problems ............................................................................................................................. 68
12 Specifications .............................................................................................................................................. 69
Operating specifications ..................................................................................................................... 69
13 Electrostatic Discharge .............................................................................................................................. 70
Index ................................................................................................................................................................... 71
vi
1 Starting right
This computer is a powerful tool designed to enhance your work and entertainment. To get the most
out of your computer, read this chapter to learn about best practices after setup, fun things to do with
your computer, and where to get more HP resources.
Best practices
After you set up and register the computer, we recommend the following steps:
If you haven’t already done so, connect to a wired or wireless network. See details in
●
to a network on page 14.
Become familiar with the computer hardware and software. For information, go to
●
know your computer on page 5 and Enjoying entertainment features on page 18.
Back up your hard drive by creating a recovery drive. See
●
on page 51.
Backing up, restoring, and recovering
Connecting
Getting to
Best practices 1
Fun things to do
You know that you can watch a YouTube video on the computer. But did you know that you can
●
also connect your computer to a digital set-top box or gaming console? For more information,
Connecting an HDMI device on page 20.
see
You know you can listen to music on the computer. But did you know that you can also stream
●
live radio to the computer and listen to music or talk radio from all over the world? See
audio on page 19.
Experience music the way the artist intended, with deep controlled bass and clear, pure sound.
●
Using Beats Audio on page 20.
See
Use the new Windows 8 touch gestures for smooth control of images and pages of text. See
●
Using touch screen gestures on page 26.
Using
2 Chapter 1 Starting right
More HP resources
You have already used Setup Instructions to turn on the computer and locate this guide. To locate
resources that provide product details, how-to information, and more, use this table.
Resource Contents
Setup Instructions
Windows 8 Basics guide ● Overview of using Windows® 8.
Help and Support
From the Start screen, type h, and then select Help
and Support. For U.S. support, go to
http://www.hp.com/go/contactHP. For worldwide
support, go to
wwcontact_us.html.
Instructional videos
Go to
Upgrading and Servicing Guide
For U.S. support, go to
contactHP. For worldwide support, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Troubleshooting
See
Troubleshooting on page 59 in this guide for
more information.
http://welcome.hp.com/country/us/en/
http://www.hp.com/supportvideos (English only)
http://www.hp.com/go/
Overview of computer setup and features.
●
A broad range of how-to information and troubleshooting tips.
●
● How-to videos about using the features of your computer.
● Instructions for upgrading or replacing components of your
computer.
● Solutions to the following problems:
◦ Wireless connection problems
Power problems
◦
Display problems
◦
Safety & Comfort Guide
To access this guide, select HP Support Assistant on
the Start screen, select My computer, and then select
User guides, or go to
Worldwide support web page
To get support in your language, go to
http://welcome.hp.com/country/us/en/
wwcontact_us.html.
Regulatory, Safety and Environmental Notices
To access this guide, select the HP Support
Assistant app on the Start screen, select My
computer, and then select User guides.
http://www.hp.com/ergo.
◦ Keyboard and mouse problems
Audio problems
◦
Software problems
◦
Proper workstation setup.
●
● Guidelines for posture and work habits that increase your
comfort and decrease your risk of injury.
Electrical and mechanical safety information.
●
● Access to the following support options:
Online chat with an HP technician.
◦
Email support.
◦
◦ Support telephone numbers.
HP service center locations.
◦
● Important regulatory notices.
More HP resources 3
Resource Contents
Limited Warranty*
To access this guide, select the HP Support
Assistant app on the Start screen, select My
computer, and then select Warranty and services,
or go to
http://www.hp.com/go/orderdocuments.
*You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your
computer and/or on the CD/DVD provided in the box. In some countries/regions, HP may provide a printed HP Limited
Warranty in the box. For countries/regions where the warranty is not provided in printed format, you may request a printed
copy from
● North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy
●
When you request a printed copy of your warranty, please include your product number, warranty period (found on your
service label), name, and postal address.
IMPORTANT: Do NOT return your HP product to the addresses above. For U.S. support, go to
contactHP. For worldwide support, go to http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/orderdocuments or write to:
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
Specific warranty information about this computer.
●
http://www.hp.com/go/
4 Chapter 1 Starting right
2 Getting to know your computer
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1. From the Start screen, type c, and then select Control Panel.
2. Select System and Security, and then in the System area, click Device Manager.
A list displays all the devices installed on your computer.
Locating software
To find out what software is installed on your computer:
1. From the Start screen, right-click using the external wireless mouse.
– or –
Swipe down from the top edge of the computer screen.
2. Select the All apps icon.
Finding your hardware and software information 5
Front
Component Description
(1) WLAN antennas (2)* Send and receive wireless signals.
(2) Internal microphones (2) Record audio, automatically filtering out the noise around you.
(3) Webcam light On: The webcam is on.
(4) Webcam Records video and takes still photographs.
To use the webcam, from the Start screen, type c, and then select Camera.
(5) Speakers (2) Produce sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.
6 Chapter 2 Getting to know your computer
Right side
Component Description
(1)
(2)
USB 3.0 port Connects an optional USB 1.0, USB 2.0, or USB 3.0 device and
provides enhanced USB power performance for USB 3.0 devices.
USB 3.0 charging (powered) port Connects an optional USB 1.0, USB 2.0, or USB 3.0 device. USB
charging ports allow you to charge connected USB devices.
Standard USB ports will not charge all USB devices or will charge
using a low current. Some USB devices require power and require
you to use a powered port.
NOTE: USB charging ports can also charge select models of
cell phones and MP3 players, even when the computer is off.
Right side 7
Component Description
(3) Subwoofer connector Connects HP Pulse Subwoofer (purchased separately). The
(4)
(5)
(6)
USB 2.0 ports (2) Connect optional USB devices.
RJ-45 (network) jack Connects a network cable.
Hard drive light Blinking: The hard drive is being used.
subwoofer provides superior bass sound.
8 Chapter 2 Getting to know your computer
Left side
Component Description
(1)
HDMI-in port Connects an optional video or audio device, such as a gaming
console or digital set-top box.
Left side 9
Component Description
(2)
(3)
(4) AC adapter light
(5)
Audio-out (headphone) jack/ Audioin (microphone) jack
Security cable slot Attaches an optional security cable to the computer.
Power connector Connects an AC adapter.
Connects optional powered stereo speakers, headphones,
earbuds, or a headset. Also connects an optional headset
microphone. This jack does not support optional microphoneonly devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, see the Regulatory, Safety,
and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: The security cable may not prevent the computer
from being mishandled or stolen.
On: The AC adapter is connected and the battery is
●
charged.
Off: The computer is using battery power.
●
10 Chapter 2 Getting to know your computer
Top
Component Description
(1) Near Field Communication (NFC) antenna
(select models only)
(2) Power button ● When the computer is off, press the button to turn on
Sends and receives wireless signals to share media from
your phone to your computer.
For more information, see
the computer.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Microsoft®
Windows® shutdown procedures are ineffective, press and
hold the power button down for at least 5 seconds to turn off
the computer.
To learn more about your power settings, from the Start
screen, type p. In the search box, type power, select
Settings, and then select Power options.
Start sharing media on page 23.
Top 11
Bottom
Component Description
(1) HDMI-in button Switches the computer screen to the HDMI device.
NOTE: The HDMI cable must be connected to the computer.
(2) Memory card reader Reads data from and writes data to memory cards such as Secure Digital
(SD) memory cards.
12 Chapter 2 Getting to know your computer
Labels
Identifying the labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer. The labels are located on the bottom of the
computer stand.
Service label—Provides important information to identify your computer. When contacting
●
support, you will probably be asked for the serial number, and possibly for the product number or
the model number. Locate these numbers before you contact support.
● Regulatory label(s)—Provide(s) regulatory information about the computer.
● Wireless certification label(s)—Provide(s) information about optional wireless devices and the
approval markings for the countries or regions in which the devices have been approved for use.
Labels 13
3 Connecting to a network
You can explore the globe and access information from millions of websites using your computer and
a wired or wireless network connection. This chapter will help you get connected to that world.
Connecting to a wireless network
Wireless technology transfers information across radio waves instead of wires. Your computer may
be equipped with one or more of the following wireless devices:
Wireless local area network (WLAN) device—Connects the computer to wireless local area
●
networks. In a WLAN, the mobile wireless device in your computer communicates with a
wireless router or a wireless access point.
● Bluetooth® device—Creates a personal area network (PAN) to connect to other Bluetooth-
enabled devices such as computers, phones, printers, headsets, speakers, and cameras. In a
PAN, each device communicates directly with other devices, and devices must be relatively
close together.
For more information about wireless technology, see the information and website links provided in
Help and Support. From the Start screen, type h, and then select Help and Support.
Using the wireless controls
The Network and Sharing Center allows you to set up a connection or network, connect to a network,
and diagnose and repair network problems.
To use the Network and Sharing Center:
1. From the Start screen, type c, and then select Control Panel.
2. Select Network and Internet, and the select Network and Sharing Center.
For more information, go to Help and Support. From the Start screen, type h, and then select Help
and Support.
Using an Internet service provider
When you are setting up Internet access in your home, you must establish an account with an
Internet service provider (ISP). To purchase Internet service and a modem, contact a local ISP. The
ISP will help set up the modem, install a network cable to connect your wireless router to the modem,
and test the Internet service.
NOTE: Your ISP will give you a user ID and a password to use for Internet access. Record this
information and store it in a safe place.
14 Chapter 3 Connecting to a network
Setting up a WLAN
To set up a WLAN and connect to the Internet, you need the following equipment:
● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from
an Internet service provider
● A wireless router (2) (purchased separately)
NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what
type of modem you have.
A wireless computer (3)
●
The illustration below shows an example of a wireless network installation that is connected to the
Internet.
Additional wireless and wired computers can be connected to increase the size of your home
network.
For help in setting up your WLAN, see the information provided by your router manufacturer or your
ISP.
Configuring a wireless router
For help configuring a wireless router, see the information provided by your router manufacturer or
your ISP.
NOTE: It is recommended that you initially connect your new wireless computer to the router by
using the network cable provided with the router. When the computer successfully connects to the
Internet, disconnect the cable, and access the Internet through your wireless network.
Protecting your WLAN
When you set up a WLAN or connect to an existing WLAN, always enable security features to protect
your network from unauthorized access.
Connecting to a wireless network 15
Wireless radio signals travel outside the network, so other WLAN devices can pick up unprotected
signals. Take the following precautions to protect your WLAN:
Use a firewall.
●
A firewall checks information and requests that are sent to your network. It then discards any
suspicious items. Firewalls are available in both software and hardware. Some networks use a
combination of both types.
Use wireless encryption.
●
Wireless encryption uses security settings to encrypt and decrypt information that is transmitted
over the network. For more information, go to Help and Support. From the Start screen, type h,
and then select Help and Support.
Connecting to a WLAN
To connect to a WLAN, follow these steps:
1. Be sure that the WLAN device in your computer is on.
2. From the Start screen, point to the far-right upper or lower corner of the screen to display the
charms.
3. Select Settings, and then click the network status icon.
4. Select a WLAN from the list.
5. Click Connect.
If the WLAN is a security-enabled WLAN, you are prompted to enter a security code. Type the
code, and then click OK to complete the connection.
NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
NOTE: If you do not see the WLAN you want to connect to, from the Windows desktop, right-
click the network status icon, and then select Open Network and Sharing Center. Click Set up
a new connection or network. A list of options is displayed, allowing you to manually search
for and connect to a network or to create a new network connection.
After the connection is made, place the pointer over the network status icon in the notification area, at
the far right of the taskbar, to verify the name and status of the connection.
NOTE: The functional range (how far the wireless signals travel) depends on WLAN
implementation, router manufacturer, and interference from other electronic devices or structural
barriers such as walls and floors.
16 Chapter 3 Connecting to a network
Connecting to a wired network
WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a
modem cable or telephone cable into an RJ-45 (network) jack.
Connecting to a local area network (LAN)
Use a LAN connection if you want to connect the computer directly to a router in your home (instead
of working wirelessly), or if you want to connect to an existing network at your office.
Connecting to a LAN requires an 8-pin, RJ-45 (network) cable.
To connect the network cable, follow these steps:
1. Plug the network cable into the network jack (1) on the computer.
2. Plug the other end of the network cable into a network wall jack (2) or router.
NOTE: If the network cable contains noise suppression circuitry (3), which prevents
interference from TV and radio reception, orient the circuitry end of the cable toward the
computer.
Connecting to a wired network 17
4 Enjoying entertainment features
Use your HP computer as an entertainment hub to socialize via the webcam, enjoy and manage your
music, and download and watch movies. Or, to make your computer an even more powerful
entertainment center, connect external devices like speakers, headphones, or a gaming console.
18 Chapter 4 Enjoying entertainment features
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