HP Pavilion 500, H9-1330, H5P35AAABA, H5Q20AA User Manual

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http://www.hp.com/go/contactHP
Copyright and License
© Copyright 2012 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
This product incorporates copyright protection technology that is protected by U.S. patents and other intellectual property rights. Use of this copyright protection technology must be authorized by Macrovision, and is intended for home and other limited viewing uses only unless otherwise authorized by Macrovision. Reverse engineering or disassembly is prohibited.
Microsoft and Windows are trademarks of Microsoft Corporation in the U.S. and other countries.
HP supports lawful use of technology and does not endorse or encourage the use of our products for purposes other than those permitted by copyright law.
Product notice
This guide describes features that are common to most models. Some features may not be available on your computer.
The information in this document is subject to change without notice.
Warranty Print on Demand Statement
You can find the expressly provided HP Limited Warranty applicable to your product located with the user guides on your computer and/or on the CD/DVD provided in the box. In some countries/ regions, HP may provide a printed HP Limited Warranty in the box. For some countries/regions where the warranty is not provided in printed format, you may request a printed copy from hp.com/go/orderdocuments or write to:
North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd., Boise, ID 83714, USA
Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063 Cernusco s/ Naviglio (MI), Italy
Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507
When you request a printed copy of your warranty, please include your product number, warranty period (found on your service label), name, and postal address.
IMPORTANT! Do NOT return your HP product to the addresses above. For U.S. products, go
http://www.hp.com/go/contactHP. For
to worldwide support, go to http://welcome.hp.com/country/us/en/ wwcontact_us.html.
1 Getting information
Type of information Where to find
Set up your computer. Quick Setup (this Guide)
Use the computer.
Connect to the Internet.
Recover factory settings. Troubleshooting and Maintenance Guide on your computer. Select the HP
See how-to videos about
using the features of your
computer.
Learn how to use the
Microsoft Windows operating
system.
Find Windows password
information.
Find links to driver updates.
Read frequently asked
questions.
Troubleshoot the most
common computer hardware
and software issues.
Find electronic user guides
and specifications for your
computer model.
Order parts and find
additional troubleshooting
help.
Quick Setup (this Guide)
Support Assistant app on the Start screen, select My computer, and
then select User guides.
Visit
http://www.hp.com/supportvideos (English only)
Help and Support
From the Start screen, type h, and then select Help and Support. For
U.S. support, go to
support, go to
Windows troubleshooting tools
1. From the Start screen, type c, and then select Control Panel.
2. Select System and Security, and then under Action Center, select
Troubleshoot common computer problems.
Troubleshooting and Maintenance Guide on your computer. Select the HP
Support Assistant app on the Start screen, select My computer, and
then select User guides.
HP Support website:
http://www.hp.com/go/contactHP. For worldwide
http://welcome.hp.com/country/us/en/wwcontact_us.html.
http://www.hp.com/go/contactHP
Upgrade or replace
components of your
computer.
Upgrading and Servicing Guide
HP Support website:
http://www.hp.com/go/contactHP
1
Type of information Where to find
Find computer warranty
information.
Get up-to-date information
and help from the Windows
community.
Connect to a TV. Watching and Recording TV
Maintain your computer. HP Support Assistant — Maintains your computer performance and
Find safety and regulatory
notices.
HP Worldwide Limited Warranty and Technical Support included with your
computer.
Select the HP Support Assistant app on the Start screen, select My
computer, and then select User guides.
http://www.hp.com/support/consumer-forum
Select the HP Support Assistant app on the Start screen, select My
computer, and then select User guides.
If the guide is not available there, visit
resolves problems faster by using automated updates, on-board
diagnostics, and guided assistance.
Select the HP Support Assistant app on the Start screen.
Troubleshooting and Maintenance Guide
Select the HP Support Assistant app on the Start screen, select My
computer, and then select User guides.
Maintaining Your Computer (this Guide)
Regulatory, Safety and Environmental Notices
Select the HP Support Assistant app on the Start screen, select My
computer, and then select User guides or visit
contactHP.
http://www.hp.com/go/contactHP.
http://www.hp.com/go/
Find ergonomic information. Safety & Comfort Guide
Select the HP Support Assistant app on the Start screen, select My
computer, and then select User guides or visit
2 Chapter 1 Getting information
http://www.hp.com/ergo.
2 Setting up your computer
WARNING! To reduce the risk of electrical shock or damage to your
equipment:
• Place the computer in a location away from water, dust, moisture, and soot. These can increase the inside temperature, or can cause fire or electrocution.
• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all times.
• Disconnect power from the equipment by unplugging the power cord from the electrical outlet. To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD drives.
• The power supply is preset for the country/region in which you purchased your computer. If you move, check the voltage requirements for your new location before plugging the computer into an AC power outlet.
The computer may be heavy; be sure to use ergonomically correct lifting procedures when moving the computer.
To reduce the risk of serious injury read the Safety & Comfort Guide. The guide is located on the web at
1. Place the computer so that all ventilation openings are unobstructed and cabling is not in a walkway or where it can be stepped on or damaged by placing furniture on it.
2. Connect all power cords from the monitor, computer, and accessories to a power surge protection device that is specifically labeled as having surge protection, an uninterruptible power supply (UPS), or a similar device. If the computer has a television tuner, or a modem or telephone connection, protect the computer by using surge protection with these signal inputs as well. Connect the television cable or the telephone line cord to the surge protection device, and then connect the device to the computer.
3. Download and install operating system updates.
a. Find out what operating system and version your computer is currently
running.
(From the Start screen, type c, select Control Panel, select System and Security, and then select System. The operating system and version are shown under Specifications.)
b. Open your internet browser and go to
contactHP.
http://www.hp.com/ergo.
http://www.hp.com/go/
3
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