HP H3Y95AA-ABA User Manual

HP Spectre Ultrabook PC
Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2012 Hewlett-Packard Development Company, L.P.
Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
First Edition: October 2012
Document Part Number: 696598-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................... 1
2 External component identification ..................................................................................... 4
Display ................................................................................................................................... 4
Button ..................................................................................................................................... 6
Keys ....................................................................................................................................... 7
Lights ...................................................................................................................................... 8
Imagepad ............................................................................................................................... 9
Left side ................................................................................................................................ 10
Right side .............................................................................................................................. 12
Bottom .................................................................................................................................. 13
3 Illustrated parts catalog .................................................................................................. 14
Service tag ............................................................................................................................ 15
Computer major components ................................................................................................... 16
Cable Kit .............................................................................................................................. 20
Miscellaneous parts ................................................................................................................ 21
Sequential part number listing .................................................................................................. 22
4 Removal and replacement procedures ............................................................................ 26
Preliminary replacement requirements ....................................................................................... 26
Tools required ......................................................................................................... 26
Service considerations ............................................................................................. 26
Plastic parts ............................................................................................. 26
Cables and connectors ............................................................................. 26
Drive handling ......................................................................................... 27
Grounding guidelines .............................................................................................. 27
Electrostatic discharge damage .................................................................. 27
Packaging and transporting guidelines ........................................ 29
Component replacement procedures ........................................................................................ 31
Service tag ............................................................................................................. 31
v
Computer feet ......................................................................................................... 32
Battery ................................................................................................................... 33
Solid-state drive ...................................................................................................... 35
Card Reader board cable ........................................................................................ 37
NFC board ............................................................................................................ 38
Top cover ............................................................................................................... 40
Solid-state drive connector board .............................................................................. 44
Card Reader board ................................................................................................. 45
Power button board ................................................................................................. 46
Speakers ................................................................................................................ 48
RTC battery ............................................................................................................ 49
Wireless audio module ............................................................................................ 51
WLAN module ........................................................................................................ 53
Fan ....................................................................................................................... 55
System board ......................................................................................................... 57
Memory module ...................................................................................................... 60
Heat sink ................................................................................................................ 61
Hinge covers .......................................................................................................... 65
Display assembly .................................................................................................... 66
Power connector cable ............................................................................................ 68
5 Setup Utility (BIOS) and System Diagnostics .................................................................... 70
Using Setup Utility .................................................................................................................. 70
Starting Setup Utility ................................................................................................ 70
Changing the language of Setup Utility ...................................................................... 70
Navigating and selecting in Setup Utility .................................................................... 71
Displaying system information ................................................................................... 71
Restoring factory settings in Setup Utility ..................................................................... 72
Exiting Setup Utility ................................................................................................. 72
Updating the BIOS .................................................................................................. 72
Determining the BIOS version .................................................................... 73
Downloading a BIOS update ..................................................................... 73
Using System Diagnostics ........................................................................................................ 74
6 Specifications ................................................................................................................. 75
Computer specifications .......................................................................................................... 75
14.0-inch WGA display specifications ...................................................................................... 76
7 Backing up, restoring, and recovering ............................................................................ 77
Creating recovery media and backups ..................................................................................... 77
vi
Creating HP Recovery media .................................................................................... 78
Restore and recovery .............................................................................................................. 79
Using Windows Refresh for quick and easy recovery ................................................... 80
Remove everything and reinstall Windows ................................................................. 81
Recovering using HP Recovery Manager .................................................................... 81
What you need to know ............................................................................ 82
Using the HP Recovery partition to recover a minimized image
(select models only) .................................................................................. 82
Using HP Recovery media to recover .......................................................... 83
Changing the computer boot order ............................................................. 83
Removing the HP Recovery partition .......................................................................... 83
8 Power cord set requirements .......................................................................................... 84
Requirements for all countries .................................................................................................. 84
Requirements for specific countries and regions ......................................................................... 85
9 Recycling ........................................................................................................................ 86
Index ................................................................................................................................. 87
vii
viii

1 Product description

Category Description
Product Name HP Spectre Ultrabook PC
Processors
Chipset Intel HM76 Express chipset
Graphics Internal graphics:
Panel 14.0-in, slim light-emitting diode (LED), WVA, HD+, AntiGlare (1600×900) display;
Intel® Core® i7-3517U 1.9-GHz processor (4.0-MB L3 cache, 17 W)
Intel Core i5-3317U 1.7-GHz processor (4.0-MB L3 cache, 17 W)
Processor is soldered to the system board
Intel HM65 Express chipset
Universal memory architecture (UMA) with shared video memory
Intel HD Graphics 4000 on computer models equipped with the Intel HM76 Express chipset (supports HD decode, DX11, and HDMI)
Intel HD Graphics 3000 on computer models equipped with the Intel HM65 Express chipset (supports HD decode, DX10, and HDMI)
typical brightness: 250 nits
All display assemblies include 2 wireless local area network (WLAN) antenna cables
Supports low voltage differential signalling (LVDS), LCD interface, flush glass panel cover support
Lighted logo on top bezel
Memory One customer-accessible/upgradable memory module slot
DDR3-1333-MHz single channel support (DDR3-1333 and DDR3-1666 downgrade to DDR3-800/1066)
Supports 8-GB (8192×1) or 4-GB (4096×1) of system RAM
Solid-state drives Customer-accessible
Supports 256-GB (128-GB×2) or 128-GB (128-GB×1)
Audio and video Beats Signature audio profile applied to both the headphones and external speakers
Supports wireless Beats audio via SMSC (not supported in Europe or Turkey)
1
Category Description
High-performance ENVY-branded speakers mounted in bass reflex enclosures
Audio and video (continued) Separate amplifiers for headphone
HP TrueVision HD webcam (fixed, no tilt with activity LED; 3-element lens with fixed
focus (50-cm), F/2.0, 1280×720 by 24 frames per second)
Two omnidirectional, dual array, digital microphones with appropriate beam-forming,
echo-cancellation, noise-reduction software
Ethernet Integrated 10/100/1000
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Two WLAN antennas built into display assembly
Support for the Intel Centrino Advanced-N 6235 WLAN module and Intel Centrino
Advanced-N 6230 WLAN module
Support for NFC wireless data communication
External media cards 2-in-1 Digital Media Slot with push-push technology, supporting:
MultiMediaCard
Secure Digital (SD) Memory Card
Secure Digital High Capacity Memory Card
Supports mini versions by use of an adapter (adapter is not included).
Ports
Keyboard/pointing devices Full-size (14.0-in.), Island-style, no numeric keypad
Radiance backlight (f5 to toggle backlight on/off)
Clickpad with imaging sensor, multi-touch gestures enabled
Taps enabled by default
Power requirements 65-W non-PFC (non-BFR/PV Free) HP Smart travel AC adapter with localized cable
Supports 4-cell, 58-Wh, 4.1-Ah, Li-ion battery (battery is not user-removable)
Security Supports security cable lock
AC power
Combination audio-out (stereo headphone)/audio-in (mono microphone)
HDMI 1.4a output supporting stereoscopic 3D
mini DisplayPort supporting 2560×1600 resolution
RJ-45 (Ethernet Gigabit support with LED indicators)
USB 3.0 (1 port), USB 2.0 (1 port)
NOTE: All USB ports support USB sleep and charge.
plug support (3-wire plug with ground pin, supports 3-pin DC connector)
2 Chapter 1 Product description
Supports Intel AT-p ready
Category Description
Operating system Preinstalled:
Windows® 8 Professional
Windows 8 Standard
Serviceability End-user replaceable part: AC adapter
3

2 External component identification

Display

Item Component Description
(1) Internal display switch Turns off the display and initiates Sleep if the display is
(2) WLAN antennas (2)* Send and receive wireless signals.
(3) Proximity sensors (2)* Detect your presence in front of the computer and turn on
(4) Internal microphones (2) Record audio, automatically reducing ambient noise and
(5) Webcam light On: The webcam is active.
4 Chapter 2 External component identification
closed while the power is on.
NOTE: The internal display switch is not visible from
the outside of the computer.
the radiance backlight keyboard feature.
providing echo cancellation.
Item Component Description
(6) HP TrueVision HD webcam Records video and captures still photographs.
To access the webcam, select Start > All Programs > CyberLink > CyberLink YouCam.
*The antennas and proximity sensors are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas and proximity sensors free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide, select the HP Support Assistant app from the Start screen, select My computer, and then select User guides.
Display
5

Button

Component Description
Power button
When the computer is off, press the button to turn on the computer.
When the computer is on, press the button briefly to initiate Sleep.
When the computer is in the Sleep state, press the button briefly to exit Sleep.
When the computer is in Hibernation, press the button briefly to exit Hibernation.
If the computer has stopped responding and Windows shutdown procedures are ineffective, simultaneously press and hold the power button and the mute button on the right side of the computer for at least 5 seconds to turn off the computer.
To learn more about power settings, follow these steps:
1. From the Start screen, type p.
2. In the search box, type power.
3. Select Settings, and then select Power options.
6 Chapter 2 External component identification

Keys

Item Component Description
(1) esc key Displays system information when pressed in combination
with the fn key.
(2) fn key Executes the following functions:
When the key is pressed in combination with the esc key, system information is displayed.
When the key is pressed in combination with the b key, Beats Audio is enabled or disabled.
(3) Windows logo key Displays the Windows Start menu.
(4) Action keys Execute frequently used system functions.
(5) b key Enables or disables Beats Audio when pressed in
combination with the fn key.
(6) Windows applications key Displays a shortcut menu for items beneath the pointer.
Keys
7

Lights

Item Component Description
(1) Power light
(2) Caps lock light
(3) Keyboard backlight light White: Identifies the keyboard backlight action key.
(4) Wireless light
(5) Imagepad light
(6) Beats Audio light
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
White: Caps lock is on.
Off: Caps lock is off.
Press the key to turn the keyboard backlight on or off.
White: An integrated wireless device, such as a WLAN device, is enabled.
NOTE: Wireless devices are enabled at
the factory.
Amber: All wireless devices are disabled.
Amber: The Imagepad is off.
Off: The Imagepad is on.
Red: Beats Audio is enabled.
(7) Mute light
8 Chapter 2 External component identification
Off: Beats Audio is disabled.
Amber: Speaker sound is off.
Off: Speaker sound is on.

Imagepad

Item Component Description
(1) Imagepad light
(2) Imagepad on/off button Quickly double-tap this button to turn the Imagepad off
(3) Left Imagepad button The bottom left corner of the Imagepad functions like
(4) Imagepad zone Moves the pointer and selects or activates items on
(5) Right Imagepad button The bottom right corner of the Imagepad functions like
Amber: The Imagepad is off.
On: The Imagepad is on.
or on.
the left button on an external mouse.
the screen.
the right button on an external mouse.
Imagepad
9

Left side

Item Component Description
(1) DisplayPort Connects an optional digital display device, such as a
(2) HDMI port Connects an optional video or audio device, such as a
(3) RJ-45 (network) jack Connects a network cable.
(4) USB 3.0 charging port Connects an optional USB 1.0, USB 2.0, or USB 3.0
high-performance monitor or projector.
highdefinition television, any compatible digital or audio component, or a high-speed HDMI 1.4 device.
device and provides enhanced USB power performance. The USB 3.0 charging port can also charge select models of cell phones and MP3 players, even when the computer is off.
(5) USB 2.0 charging port Connects an optional USB 1.0 or USB 2.0 device.
The USB 2.0 charging port can also charge select models of cell phones and MP3 players, even when the computer is off.
NOTE: NOTE: If a USB device is charging while
the computer is in the Sleep state, exiting Sleep through the USB 2.0 port is disabled at the factory. You must enable this feature in Setup Utility. For information on enabling features in Setup utility, see the “Setup Utility (BIOS) and System Diagnostics” chapter in the HP Notebook Reference Guide.
10 Chapter 2 External component identification
Item Component Description
(6) Audio-out (headphone) jack/ Audio-in
(microphone) jack
(7) Digital Media slot Supports the following digital card formats:
Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the jack,
the computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and audio-in (microphone).
MultiMediaCard
Secure Digital (SD) Memory Card
Secure Digital High Capacity Memory Card
Left side
11

Right side

Item Component Description
(1) Mute button Mutes or restores speaker sound.
(2) Volume dial Adjusts the speaker volume.
(3) Beats Audio button Opens Beats Audio Control Panel, which allows you to
To increase the volume, rotate the dial clockwise. To decrease the volume, rotate the dial counter-clockwise.
view and control all audio settings.
Beats Audio is an enhanced audio feature that provides a deep, controlled bass while maintaining a clear sound.
NOTE: To open Beats Audio Control Panel, from the
Start screen, type h, select HP Utility Center, and then select HP Beats Audio.
(4) Hard drive light
(5) Power light
(6) Security cable slot Attaches an optional security cable to the computer.
Blinking white: The hard drive is being accessed.
Amber: HP ProtectSmart Hard Drive Protection has temporarily parked the hard drive.
NOTE: For information about HP ProtectSmart Hard
Drive Protection, see the HP Notebook Reference Guide.
White: The computer is on.
Blinking white: The computer is in the Sleep state.
Off: The computer is off or in Hibernation.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being mishandled or stolen.
12 Chapter 2 External component identification
Item Component Description
(7) AC adapter light
(8) Power connector Connects an AC adapter.

Bottom

White: The computer is connected to external power, and the battery is fully charged.
Amber: The computer is connected to external power, and the battery is charging.
Blinking amber: The computer is connected to external power and there is a battery error or the battery has reached a low or critical battery level.
Off: The computer is running on battery power.
Item Component Description
(1) Battery cover release latch Releases the battery cover.
(2) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
(3) Battery cover lock latch Locks the battery cover into place.
Bottom
13

3 Illustrated parts catalog

14 Chapter 3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.
Item Description Function
(1) Product name This is the product name affixed to the front of
the computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
(3) Part number/Product number (p/n) This number provides specific information about the
product's hardware components. The part number helps a service technician to determine what components and parts are needed.
(4) Warranty period This number describes the duration of the warranty
period for the computer.
(5) Model description This is the alphanumeric identifier used to locate
documents, drivers, and support for the computer.
Service tag
15

Computer major components

16 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(1) Display assembly, 14.0-in, AntiGlare, high-definition (includes display panel cable,
2 WLAN antenna transceivers and cables, and webcam/microphone module and cable)
(2) Top cover with keyboard (includes backlight cable, keyboard cable, TouchPad, and TouchPad button board
and cable):
For use in Belgium 698632-A41
For use in Canada 698632-DB1
For use in Denmark, Finland, and Norway 698632-DH1
For use in France 698632-051
For use in Germany 698632-041
For use in Greece 698632-151
For use in Israel 698632-BB1
For use in Italy 698632-061
For use in Latin America 698632-161
For use in the Netherlands 698632-B31
For use in Portugal 698632-131
For use in Russia 698632-251
675507-001
For use in Saudi Arabia 698632-171
For use in South Korea 698632-AD1
For use in Spain 698632-071
For use in Switzerland 698632-BG1
For use in Taiwan 698632-AB1
For use in Thailand 698632-281
For use in Turkey 698632-141
For use in the United Kingdom and Singapore 698632-031
For use in the United States 698632-001
(3) Power button board (includes cable) 672010-001
(4) Card Reader board:
NOTE: The Card Reader board spare part kit does not include the Card Reader board cable. The Card Reader
board cable is included in the Cable Kit, spare part number 672006-001.
For use only on computer models equipped with the HM76 chipset 696482-001
For use only on computer models equipped with the HM65 chipset 675511-001
Computer major components
17
Item Component Spare part number
(5) NFC board
NOTE: The NFC board spare part kit does not include the NFC board cable.
The NFC board cable is included in the Cable Kit, spare part number 672006-001.
(6a) Solid-state drive connector board, includes: 675509-001
(6b) Solid-state drive connector board cable
(7) Speakers (include speaker cables and wireless audio module antenna cables) 672015-001
(8) RTC battery (includes double-sided tape and cable) 672013-001
(9) Fans (2, include cable and tape) 672008-001
(10) Wireless audio module 672011-001
(11) WLAN module:
Intel Centrino Advanced-N 6235 WLAN module 670292-005
Intel Centrino Advanced-N 6230 WLAN module 636672-005
(12) System board (includes processor and replacement thermal material):
Equipped with the Intel HM76 chipset and Intel Core i7-3517U 1.9-GHz processor for
use only on computer models equipped with the Windows 8 Professional operating system in all countries and regions except the People's Republic of China (4.0­MB L3 cache, 17 W)
675510-001
698466-601
Equipped with the Intel HM76 chipset and Intel Core i7-3517U 1.9-GHz processor for
use only on computer models equipped with the Windows 8 Standard operating system in all countries and regions except the People's Republic of China (4.0­MB L3 cache, 17 W)
Equipped with the Intel HM76 chipset and Intel Core i7-3517U 1.9-GHz processor for
use only on computer models equipped with the Windows 8 Standard operating system only in the People's Republic of China (4.0-MB L3 cache, 17 W)
Equipped with the Intel HM76 chipset and Intel Core i5-3317U 1.7-GHz processor for
use only on computer models equipped with the Windows 8 Professional operating system in all countries and regions except the People's Republic of China (3.0­MB L3 cache, 17 W)
Equipped with the Intel HM76 chipset and Intel Core i5-3317U 1.7-GHz processor for
use only on computer models equipped with the Windows 8 Standard operating system in all countries and regions except the People's Republic of China (3.0­MB L3 cache, 17 W)
Equipped with the Intel HM76 chipset and Intel Core i5-3317U 1.7-GHz processor for
use only on computer models equipped with the Windows 8 Standard operating system only in the People's Republic of China (3.0-MB L3 cache, 17 W)
Cable Kit, includes: 672006-001
(13) NFC board cable
(14) TouchPad cable
698466-501
698467-501
685367-601
685367-501
689486-501
(15) Card Reader board cable
(16) Power connector cable (includes bracket) 687530-001
18 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(17) Memory module (PC3, 12800, 1333-MHz):
8-GB memory module 670034-005
4-GB memory module 641369-005
Heat sink (includes replacement thermal material):
(18) Processor heat sink 675514-001
(19) Post controller hub heat sink 685662-001
(20) Display hinge covers (includes left and right hinge covers) 672009-001
(21) Base enclosure (includes battery cover lock latch, battery cover release latch, power
connector barrel, and RJ45 cover)
Rubber Feet Kit (not illustrated, includes front and rear rubber feet) 672016-001
(22) Solid-state drive (up to 2)
256-GB SATA III solid-state drive 698645-001
128-GB SATA III solid-state drive 697235-001
128-GB SATA II solid-state drive 675508-001
(23) 4-cell, 58-Wh, 4.1-Ah, Li-ion battery 665460-001
(24) Battery cover (includes speaker grilles and front rubber feet) 672012-001
700019-001
Computer major components
19

Cable Kit

Item Component Spare part number
Cable Kit, includes: 672006-001
(1) TouchPad cable
(2) NFC board cable
(3) Card Reader board cable
20 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Component Spare part number
65-W HP Smart travel AC adapter 574638-001
HDMI-to-VGA adapter 530607-001
HP 14.0-in protective cover 674766-001
USB external DVD±RW DL SuperMulti Drive 659940-001
Power cord (3-pin, black, 1.83-m):
For use in Australia 490371-011
For use in Denmark 490371-081
For use in Europe 490371-021
For use in India 490371-D61
For use in Israel 490371-BB1
For use in Italy 490371-061
For use in Japan 490371-291
For use in North America 490371-001
For use in the People's Republic of China 490371-AA1
For use in South Korea 490371-AD1
For use in Switzerland 490371-111
For use in Taiwan 490371-AB1
For use in Thailand 490371-281
For use in the United Kingdom and Singapore 490371-031
Screw Kit 672007-001
Miscellaneous parts
21

Sequential part number listing

Spare part number Description
490371-001 Power cord for use in North America (3-pin, black, 1.83-m)
490371-011 Power cord for use in Australia (3-pin, black, 1.83-m)
490371-021 Power cord for use in Europe (3-pin, black, 1.83-m)
490371-031 Power cord for use in the United Kingdom and Singapore (3-pin, black, 1.83-m)
490371-061 Power cord for use in Italy (3-pin, black, 1.83-m)
490371-081 Power cord for use in Denmark (3-pin, black, 1.83-m)
490371-111 Power cord for use in Switzerland (3-pin, black, 1.83-m)
490371-201 Power cord for use in Thailand (3-pin, black, 1.83-m)
490371-291 Power cord for use in Japan (3-pin, black, 1.83-m)
490371-AA1 Power cord for use in the People's Republic of China (3-pin, black, 1.83-m)
490371-AB1 Power cord for use in Taiwan (3-pin, black, 1.83-m)
490371-AD1 Power cord for use in South Korea (3-pin, black, 1.83-m)
490371-BB1 Power cord for use in Israel (3-pin, black, 1.83-m)
490371-D61 Power cord for use in India (3-pin, black, 1.83-m)
530607-001 HDMI-to-VGA adapter
574638-001 65-W HP Smart travel AC adapter
636672-005 Intel Centrino Advanced-N 6230 WLAN module
641369-005 4-GB memory module (PC3, 12800, 1600-MHz)
659940-001 USB external DVD±RW DL SuperMulti Drive
665460-001 4-cell, 58-Wh, 4.1-Ah, Li-ion battery
670034-005 8-GB memory module (PC3, 12800, 1600-MHz)
670292-005 Intel Centrino Advanced-N 6235 WLAN module
672006-001 Cable Kit (includes the NFC board cable, the TouchPad cable, and the Card Reader board cable)
672007-001 Screw Kit
672008-001 Fan (includes cable and tape)
672009-001 Display hinge covers (includes left and right hinges covers)
672010-001 Power button board (includes cable)
672011-001 Wireless audio module
672012-001 Battery cover (includes speaker grilles and front rubber feet)
672013-001 RTC battery (includes double-sided tape and cable)
22 Chapter 3 Illustrated parts catalog
Loading...
+ 68 hidden pages