HP G1W46A, G1W47A User Manual

HP PAGEWIDE ENTERPRISE COLOR 556 PRINTER SERIES

Firmware Readme

Product Name(s):

• HP PageWide Enterprise Color 556 dn

• HP PageWide Enterprise Color 556 xh

Model Number(s): G1W46A • G1W47A

This document contains information for the firmware revision number:
Firmware Datecode: 20210401
Firmware Revision: 2502087_007721
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 5.2

Reminder: Dynamic security enabled printer. This Firmware includes dynamic security
measures, which are used to block cartridges using a non-HP chip or modified or non-HP
electronic circuitry. The printer is intended to work only with new or reused cartridges that
have a new or reused HP chip or circuitry. Periodic firmware updates will maintain the
effectiveness of the dynamic security measures and block cartridges that previously
worked. More at: www.hp.com/learn/ds.

Description

-- What is included in the Firmware bundle?

-- Who needs this firmware?

-- Determining the current version level of your firmware

Enhancements and Fixes provided with this firmware revision
Enhancements and Fixes provided with the previous revision(s)

Installation Instructions

-- Additional Information to know

-- Using the Embedded Web Server

-- Using the Walk up USB port

-- Web JetAdmin

System Requirements
Technical Assistance
Customer Support
Internet
Additional Information
Legal Statements

-- Trademark Notices

-- OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English)

-- License and Copyright

Description

This Readme file provides specific installation instructions and other information you
should know before you perform a firmware update for your HP LaserJet Series printer or
MFP. Installation instructions are provided for Single and Multiple Printer Updates.

This document provides specific update, installation and troubleshooting information. For
additional information on the device features, refer to the online user guide found on the
Windows Printing System Installer CD-ROM that came with your printer or at hp.com.

What is included in a Firmware bundle?
The HP LaserJet printer firmware update file available from the HP web site contains
firmware for the printer, embedded JetDirect (if applicable), HP paper handling
accessories used with the device in one convenient download file. When the Remote
Firmware Upgrade file is sent to the HP LaserJet Printer or MFP firmware for the engine
and all connected accessories are upgraded.

Who needs this firmware?
Similar to HP Inc. providing improved software for your HP LaserJet Printer or MFP, HP Inc.
provides firmware updates for your printer periodically through its supported lifecycle. A
firmware update may be necessary if it is determined that you may benefit from the
resolution of any issue that is documented below. These updates are available on the HP
support web site.
Determining the current version level of your firmware

To determine the current level of firmware installed on the device:
Go to the printer’s or MFP’s control panel.

1. Go to the printer’s control panel.

2. Swipe left and select the Reports application.

3. Select the Configuration/Status Pages menu.

4. Select the Configuration Page option.

5. Select the Print.

On the printed Configuration page look in the section marked "Device Information" for the
Firmware Datecode and Firmware Revision. The Firmware Datecode and Firmware
Revision will look something like this:

Firmware Datecode: 20201209
Firmware Revision: 2501124_004330

IMPORTANT NOTE:

This firmware file requires an interactive update method. You CANNOT update these
Product(s)/Model(s) using the traditional FTP, LPR or Port 9100 methods of upgrading.
Please use one of the following methods listed below to update the firmware of this
device.

Enhancements and Fixes provided with this Firmware
revision

The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20210401
Firmware Revision: 2502087_007721
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 5.2

For information on HP Security Bulletins addressed by firmware releases, please visit:

https://support.hp.com/security-bulletins

To initiate a subscription to receive future HP Security Bulletin alerts via email, visit:

https://www.hp.com/go/alerts

ENHANCEMENT:

Base:

➢ Additional Syslog auditing capabilities have been added to capture changes to

the security posture related firmware settings.

Security/Authentication:

➢ No New Updates

Embedded JetDirect:

➢ No New Updates

FIXES:

Base:

➢ The files and directories are visible on a USB thumb drive which is intended to be

used only for an installed solution.

➢ Some device configuration strings are incorrectly translated for the Portuguese

language.

➢ Some PDFs with specific settings are not printed correctly.
➢ You may see the (mono) Engine Cycle count on the configuration page increment

when printing high quality grayscale pages. Please remember that Engine Cycle
counts should not be used for billing purposes.

➢ Hex keyboard will not load with solutions.

➢ Certain PDFs do not print during Direct PDF printing.
➢ The time stamp in the printed Job log does not change to PM at Noon.
➢ The header and footer data are not printed correctly in certain documents.
➢ Certain PDFs printed from iOS devices do not print.
➢ Some device configuration strings are incorrectly translated for Portuguese

language.

➢ Some settings are not restored correctly during Backup and Restore operation.
➢ A 49.38.13 error may occur when many PCL 5 print jobs are sent to a device in a

short period of time.

➢ The wrong expiration date is displayed in the Embedded Web Server for

Intermediate CA Certificates.

➢ 49.38.07 error after loading Skip Disk load with a solution.

Security/Authentication:

➢ LDAP query fails when the server times out waiting for initial data.
➢ A 81.09.00, 99.05.56 , or 30.01.41 error may occur when the hostname +

domain name (FQDN) is greater than 64 characters long.

➢ The network folder credential form is not filled out when a Smartcard user is

authenticated with the Celiveo application.

➢ TLS version selected gets out of sync with TLS version used to negotiate a secure

connection when using LDAP Contact List.

➢ Self-Signed ID and CA certificates are regenerating without cause after a reboot.
➢ Third party solutions created in 2021 will not be able to load on the device

through the solution installer page.

Embedded JetDirect:

➢ No New Updates A "USB hubs cannot be attached in series. Remove extra hubs."

error may appear on the control panel when plugging in a JD3100w to the HIP
pocket using a short cable.

➢ The Gateway address is missing digits in the last octet when the configuration

page is viewed on the control panel and language is set to Japanese.

Current firmware revisions included in this firmware bundle:

DEVICE FIRMWARE REVISION

COMPONENT

FIRMWARE VERSION

HP PAGEWIDE ENTERPRISE COLOR 556
SERIES

Firmware Datecode: 20210401
Firmware Revision: 2502087_007721

Embedded JetDirect

JSI25020013

HP Fleet Release Designation

Original Release FutureSmart 5.2

MD5 checksum for .bdl file

fac0a7bfa10fbaedd1146e5b7bb6767a