HP (Hewlett-Packard) FN037UAABA, FN038UAABA User Manual

HP EliteBook 8730w Mobile Workstation

Maintenance and Service Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the United States and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: September 2008

Document Part Number: 485066-001

MSG revision history

Revision Publication date Description

A March 2010 The keyboard for Slovenia, spare part number 494002-BA1, has been added in the

following locations:

number listing on page 28, and Keyboard on page 55.

The graphics card heat sink for use in computer models with nVidia Quadro FX 3700M graphics cards, spare part number 518096-001, has been added in the following locations:

number listing on page 28, and Graphics card heat sink on page 61

The description for the graphics card heat sink for use in computer models with nVidia Quadro FX 2700M graphics cards, spare part number 494011-001, has been updated in the following locations:

Sequential part number listing on page 28, and Graphics card heat sink on page 61.

The 500-GB, 7200-rpm hard drive, spare part number 519527-001, and the 500-GB, 5400-rpm hard drive, spare part number 515870-001, have been added in the following locations:

on page 19, Sequential part number listing on page 28, and Hard drive on page 45.

Computer major components on page 19, Sequential part

Computer major components on page 19,

Product description on page 1, Computer major components

The processors have been updated in the following locations:

on page 1, Computer major components on page 19, Sequential part number listing on page 28, and Processor on page 68.

The system board for use only in computer models with Core2 Duo processors in the People's Republic of China and Russia, spare part number 509762-001, and the system board for use only in computer models with Core2 Quad processors in the People's Republic of China and Russia, spare part number 509763-001, have been added in the following locations:

Sequential part number listing on page 28, and System board on page 85.

Computer major components on page 19,

Product description

iii

iv MSG revision history

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

vi Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 6

Display .................................................................................................................................................. 6

Top components ................................................................................................................................... 7

Pointing devices ................................................................................................................... 7

Lights ................................................................................................................................... 8

Buttons, switches, and fingerprint reader .......................................................................... 10

Keys ................................................................................................................................... 12

Front components .............................................................................................................................. 13

Left-side components ......................................................................................................................... 14

Rear component ................................................................................................................................. 15

Right-side components ....................................................................................................................... 15

Bottom components ........................................................................................................................... 16

Wireless antennae .............................................................................................................................. 17

3 Illustrated parts catalog ............................................................................................................................... 18

Service tag ......................................................................................................................................... 18

Computer major components ............................................................................................................. 19

Display assembly components ........................................................................................................... 24

Plastics Kit .......................................................................................................................................... 25

Cable Kit ............................................................................................................................................. 25

Mass storage devices ......................................................................................................................... 27

Miscellaneous parts ............................................................................................................................ 27

Sequential part number listing ............................................................................................................ 28

4 Removal and replacement procedures ....................................................................................................... 33

Preliminary replacement requirements ............................................................................................... 33

Tools required .................................................................................................................... 33

Service considerations ....................................................................................................... 33

Plastic parts ....................................................................................................... 33

Cables and connectors ..................................................................................... 34

Drive handling ................................................................................................... 34

vii

Grounding guidelines ......................................................................................................... 35

Electrostatic discharge damage ........................................................................ 35

Packaging and transporting guidelines ............................................. 36

Workstation guidelines ..................................................................... 36

Equipment guidelines ....................................................................... 37

Unknown user password ................................................................................................... 38

Component replacement procedures ................................................................................................. 39

Serial number .................................................................................................................... 39

Computer feet .................................................................................................................... 40

Battery ............................................................................................................................... 41

Display inverter or ambient light sensor ............................................................................. 42

Hard drive .......................................................................................................................... 45

Bluetooth module ............................................................................................................... 48

Memory module ................................................................................................................. 49

WLAN module .................................................................................................................... 51

Optical drive ....................................................................................................................... 53

Keyboard ........................................................................................................................... 55

RTC battery ....................................................................................................................... 58

Switch cover ...................................................................................................................... 59

Fan ..................................................................................................................................... 61

Graphics card heat sink ..................................................................................................... 61

Graphics card .................................................................................................................... 64

Processor heat sink ........................................................................................................... 66

Processor ........................................................................................................................... 68

Display assembly ............................................................................................................... 70

Camera module ................................................................................................................. 76

Top cover ........................................................................................................................... 78

Media card reader/audio board .......................................................................................... 81

USB/eSATA board ............................................................................................................. 82

Speaker assembly ............................................................................................................. 83

Modem module .................................................................................................................. 84

System board ..................................................................................................................... 85

ExpressCard assembly ...................................................................................................... 88

5 Computer Setup ............................................................................................................................................ 91

Starting Computer Setup .................................................................................................................... 91

Using Computer Setup ....................................................................................................................... 91

Navigating and selecting in Computer Setup ..................................................................... 91

Restoring factory settings in Computer Setup ................................................................... 92

Computer Setup menus ..................................................................................................................... 93

File menu ........................................................................................................................... 93

Security menu .................................................................................................................... 94

Diagnostics menu .............................................................................................................. 95

viii

System Configuration menu .............................................................................................. 96

6 Specifications ................................................................................................................................................ 99

Computer specifications ..................................................................................................................... 99

17.0-inch, WUXGA+WVA display specifications .............................................................................. 100

17.0-inch, WSXGA+WVA display specifications .............................................................................. 101

17.0-inch, WXGA+WVA display specifications ................................................................................ 102

Hard drive specifications .................................................................................................................. 103

Blu-ray ROM DVD+/-RW SuperMulti DL Drive specifications .......................................................... 104

DVD±RW and CD-RW Combo Drive, Double-Layer with LightScribe specifications ....................... 105

DVD-ROM Drive ............................................................................................................................... 106

System DMA specifications .............................................................................................................. 107

System memory map specifications ................................................................................................. 107

System interrupt specifications ......................................................................................................... 108

System I/O address specifications ................................................................................................... 109

7 Screw listing ................................................................................................................................................ 111

Phillips PM3.0×4.0 screw ................................................................................................................. 111

Phillips PM2.5×9.0 captive screw ..................................................................................................... 112

Phillips PM2.0×6.0 screw ................................................................................................................. 113

Phillips PM2.0×7.0 screw ................................................................................................................. 114

Phillips PM2.5×4.0 screw ................................................................................................................. 115

Torx T8M2.5×6.0 screw ................................................................................................................... 119

Phillips PM2.0×5.0 captive screw ..................................................................................................... 121

Phillips PM2.5×11.0 captive screw ................................................................................................... 122

Phillips PM2.0×3.0 screw ................................................................................................................. 123

Phillips PM3.0×10.0 captive screw ................................................................................................... 124

Torx TM2.5×9.0 screw ..................................................................................................................... 126

Black Phillips PM2.0×3.0 broad head screw ....................................................................................

128

8 Backup and recovery .................................................................................................................................. 129

Backup and recovery in Windows Vista ........................................................................................... 129

Overview .......................................................................................................................... 129

Backing up your information ............................................................................................ 129

Performing a recovery ..................................................................................................... 130

Using the Windows recovery tools .................................................................. 131

Using f11 ......................................................................................................... 131

Using a Windows Vista operating system DVD (purchased separately) ........ 132

Backup and recovery in Windows XP .............................................................................................. 132

Overview .......................................................................................................................... 132

Backing up your information ............................................................................................ 133

Performing a recovery ..................................................................................................... 133

Recovering your information ........................................................................... 134

Recovering the operating system and programs ............................................ 134

9 Connector pin assignments ....................................................................................................................... 135

1394 ................................................................................................................................................. 135

Audio-in (microphone) ...................................................................................................................... 136

Audio-out (headphone) ..................................................................................................................... 136

External monitor ............................................................................................................................... 136

HDMI ................................................................................................................................................ 138

RJ-11 (modem) ................................................................................................................................ 139

RJ-45 (network) ................................................................................................................................ 139

Universal Serial Bus ......................................................................................................................... 140

10 Power cord set requirements .................................................................................................................. 141

Requirements for all countries and regions ...................................................................................... 141

Requirements for specific countries and regions ............................................................................. 142

11 Recycling ................................................................................................................................................... 143

Battery .............................................................................................................................................. 143

Display .............................................................................................................................................. 143

Index ................................................................................................................................................................. 149

1 Product description

Category Description

Product Name HP EliteBook 8730w Mobile Workstation

Processors Intel® Core™2 Duo processors

T9600 2.80-GHz processor 6-MB L2 cache, 1066-MHz front side bus (FSB)

T9400 2.53-GHz processor 6-MB L2 cache, 1066-MHz FSB

P8600 2.40-GHz processor 3-MB L2 cache, 1066-MHz FSB

P8400 2.26-GHz processor 3-MB L2 cache, 1066-MHz FSB

T9550 2.66-GHz processor, 6-MB L2 cache, 1066-MHz FSB

T9800 2.93-GHz processor, 6-MB L2 cache, 1066-MHz FSB

T9900 3.06-GHz processor, 6-MB L2 cache, 1066-MHz FSB

Intel Core2 Quad processors

Q9100 2.26-GHz processor 12-MB L2 cache, 1066-MHz FSB

Q9000 2.0-GHz processor 6-MB L2 cache, 1066-MHz FSB

Intel Core2 Extreme processors

QX9300 2.53-GHz processor 12-MB L2 cache, 1066-MHz FSB

X9100 3.06-GHz processor 6-MB L2 cache, 1066-MHz FSB

Chipset Northbridge: Intel PM45 Express Chipset with iAMT 4.0 support

Southbridge: Intel ICH9M-enhanced

Graphics NVIDIA Quadro FX 3700M (NB9E-GLM3) graphics card with 1-GB graphics subsystem

memory operating at 800 MHz

NVIDIA Quadro FX 2700M (NB9E-GLM2) graphics card with 512-MB graphics

subsystem memory operating at 800 MHz

ATI Mobility FireGL V5725 (M86XT-GL) with 256-MB graphics subsystem memory

operating at 800 MHz

HDMI 1.3 Compliant

OpenGL driver support

Panels 17.0-inch WUXGA WVA AntiGlare display assembly

17.0-inch WUXGA WVA AntiGlare display assembly

17.0-inch WSXGA+ WVA AntiGlare display assembly

Category Description

17.0-inch WUXGA DreamColor display assembly

17.0-inch WXGA+ AnitGlare display assembly

Memory 2 customer-accessible/upgradable memory module slots

Supports dual-channel memory

Supports up to 8 GB of system RAM

PC2-6400, 800-MHz, DDR2

Supports the following configurations:

8192-MB total system memory (4096 × 2, dual-channel)

●

6144-MB total system memory (4096 + 2048)

●

5120-MB total system memory (4096 + 1024)

●

4096-MB total system memory (2048 × 2, dual channel)

●

4096-MB total system memory (4096 × 1)

●

3072-MB total system memory (2048 + 1024)

●

2048-MB total system memory (1024 × 2, dual-channel)

●

2048-MB total system memory (2048 × 1)

●

1024-MB total system memory (1024 × 1)

●

Hard drives Supports 9.5-mm 2.5-inch hard drives

Customer-accessible

Serial ATA

Supports the following drives:

500-GB, 7200 and 5400 rpm

●

320-GB, 7200 rpm

●

250-GB, 7200 and 5400 rpm

●

160-GB, 7200 and 5400 rpm

●

80-GB solid state drive

●

HP 3D Drive Guard

Optical drives Upgrade bay (removal of 1 screw required)

Customer-accessible

Serial ATA

12.7-mm tray load

Supports the following drives:

2 Chapter 1 Product description

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe

●

Blu-ray ROM DVD+/-RW SuperMulti DL Drive

●

DVD-ROM Drive

●

Category Description

Diskette drive Supports external USB diskette drive only

Supports boot from external USB diskette drive

Microphone Integrated dual-array microphone

Audio ADI1984A HD Audio

Modem 56K V.92 1.5-inch data/fax modem with digital line guard

HD audio interface

Modem cable not included

Ethernet Intel 82567LM 10/100/1000 network interface card (NIC) with iAMT

S3/S4/S5 wake on LAN: DC - no

S3/S4/S5 wake on LAN: AC - yes

NIC power-down technology

Wireless Integrated WLAN options by way of wireless module:

Three WLAN antennae built into display assembly

Support for no-WLAN option

Support for the following WLAN formats:

Intel 802.11a/b/g/n

●

Intel 802.11a/b/g/n with iAMT support

●

Intel 802.11a/b/g

●

Intel 802.11a/b/g with iAMT support

●

Integrated personal area network (PAN) options by way of Bluetooth® module:

Support for no-WPAN option

Broadcom Bluetooth

External media cards One ExpressCard/54 slot

Media Card Reader supporting Secure Digital (SD) Memory Card, MultiMediaCard

(MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD) and Memory Stick Duo

Ports Audio-in (mono microphone)

Audio-out (stereo headphone)

High-Definition Multimedia Interface (HDMI)

eSATA

RJ-11 (modem)

RJ-45 (Ethernet, includes link and activity lights)

USB (4)

VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75-Hz (hot plug/unplug

with auto-detect)

Category Description

3-pin AC power

Docking HP Advanced Docking Station and HP Docking Station

Keyboard/pointing devices 14.4-inch keyboard with separate numeric keypad

Dualpoint (pointing stick and TouchPad) with 3 pointing stick buttons and 3 TouchPad

buttons and vertical scrolling (taps enabled as default)

Power requirements The following AC adapters with localized cable plug support (3-wire plug with ground pin,

supports 3-pin DC connector):

150-W PFC AC adapter

●

120-W PFC AC adapter

●

8-cell, 2.55-Ah (73-Wh) Li-ion battery

Support for 8-cell Extended Life Battery

Support for 12-cell Ultra Capacity Battery

Security Full volume encryption

Integrated fingerprint reader

Integrated smart card reader

Preboot authentication (password, smart card)

Security cable slot

Trusted platform module (TPM) V.1.2

Operating system Preinstalled:

Windows Vista® Business 32/64

Windows Vista Home Basic 32

Windows® XP Professional

FreeDOS

Preinstalled with Microsoft® Office:

Windows Vista Business 32/64 with Office 2007 Ready

Windows Vista Business 32/64 with Office 2007 Personal

Windows Vista Business 32/64 with Office 2007 Pro

Windows Home Basic with Office 2007 Ready

Windows Vista Ultimate with Office 2007 Ready

Windows XP Professional with Office 2007 Ready

Windows XP Professional with Office 2007 Personal

Windows XP Professional with Office 2007 Pro

Restore media:

Windows Vista Business 32/64

Windows Vista Home Basic 32

4 Chapter 1 Product description

Category Description

Windows Ultimate 32

Windows XP Professional

DRDVD Windows XP Pro

DRDVD Windows Vista

Supported:

Window XP Professional 64 (SP2)

Certified:

Novell SuSE Linux

Serviceability End-user replaceable parts:

AC adapter

Battery (system)

Hard drive

Memory module

Optical drive

WLAN module

Bluetooth module

Keyboard

RTC battery

Fan assembly

Power button

Switch cover

2 External component identification

Display

Component Description

(1) Internal display switch Turns off the display if the display is closed while the power is on.

(2) Internal microphones (2) Record sound.

(3) Webcam light On: The webcam is in use.

(4) Webcam Records audio and video and captures still photographs.

(5) Ambient light sensor Automatically adjusts the display brightness based on the lighting

6 Chapter 2 External component identification

conditions in your environment.

Top components

Pointing devices

Component Description

(1) Pointing stick* Moves the pointer and selects or activates items on the screen.

(2) Left pointing stick button* Functions like the left button on an external mouse.

(3) TouchPad* Moves the pointer and selects or activates items on the screen.

(4) Left TouchPad button* Functions like the left button on an external mouse.

(5) Center TouchPad button* Functions like the center button on an external mouse.

(6) Right TouchPad button* Functions like the right button on an external mouse.

(7) TouchPad scroll zone Scrolls up or down.

(8) Right pointing stick button* Functions like the right button on an external mouse.

(9) Center pointing stick button* Functions like the center button on an external mouse.

*This table describes factory settings. To view or change pointing device preferences, follow these steps:

In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.

●

In Windows XP, select Start > Control Panel > Printers and Other Hardware > Mouse.

●

Top components 7

Lights

Component Description

(1) Power lights (2)*

(2)

Wireless lights (2)

(3) Caps lock light On: Caps lock is on.

(4) Num lock light On: Num lock is on.

(5) Volume mute light

(6) Volume down light Blinking: The volume scroll zone is being used to decrease speaker

(7) Volume up light Blinking: The volume scroll zone is being used to increase speaker

(8) Calculator light On: The Windows calculator function is on.

†

On: The computer is on.

●

Blinking: The computer is in the Sleep state (Windows Vista)

●

or Standby (Windows XP).

Off: The computer is off or in Hibernation.

●

On: An integrated wireless device, such as a wireless local

●

area network (WLAN) device and/or a Bluetooth device, is on.

Amber: All wireless devices are off.

●

On: Computer sound is on.

●

Amber: Computer sound is off.

●

volume.

8 Chapter 2 External component identification

Component Description

(9) Battery light

Amber: A battery is charging.

●

Turquoise: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available power

●

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source,

●

the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

(10) Drive light

Blinking: The hard drive or optical drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard

●

drive.

*The 2 power lights display the same information. The light on the power button is visible only when the computer is open. The power light on the front of the computer is visible whether the computer is open or closed.

†

The 2 wireless lights display the same information. The light on the wireless button is visible only when the computer is open.

The wireless light on the front of the computer is visible whether the computer is open or closed.

Top components 9

Buttons, switches, and fingerprint reader

Component Description

(1) Power button

(2) Info button Launches Info Center, which enables you to open various software

(3) Internal display switch Turns off the display if the display is closed while the power is on.

When the computer is off, press the button to turn on the

●

computer.

When the computer is on, press the button to shut down the

●

computer.

When the computer is in the Sleep state (Windows Vista) or

●

Standby (Windows XP), press the button briefly to exit Sleep or Standby.

When the computer is in Hibernation, press the button briefly

●

to exit Hibernation.

If the computer has stopped responding and Windows shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, follow these steps:

In Windows Vista, select Start > Control Panel > System

●

and Maintenance > Power Options.

In Windows XP, select Start > Control Panel > Performance

●

and Maintenance > Power Options.

solutions.

10 Chapter 2 External component identification

Component Description

(4) Wireless button Turns the wireless feature on or off but does not establish a

wireless connection.

NOTE: You must set up or access a wireless network to establish

a wireless connection.

(5) Presentation button Starts the presentation feature.

(6) Volume mute button Mutes and restores speaker sound.

(7) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to decrease

volume and to the right to increase volume. You can also press the left side of the volume slider to decrease volume, or press the right side of the volume slider to increase volume.

(8) Calculator button Turns on the Windows calculator function.

(9) Fingerprint reader Allows a fingerprint logon to Windows instead of a password logon.

Top components 11

Keys

NOTE: Your computer may look slightly different from the illustration in this section.

Component Description

(1) esc key Displays system information when pressed in combination with the

fn key.

(2) fn key Executes frequently used system functions when pressed in

combination with a function key or the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.

(6) Function keys Execute frequently used system functions when pressed in

combination with the fn key.

12 Chapter 2 External component identification

Front components

Component Description

(1) Wireless light On: An integrated wireless device, such as a wireless local area

network (WLAN) device and/or a Bluetooth device, is on.

Amber: All wireless devices are off.

(2) Power light

(3) Battery light

(4) Drive light Blinking: The hard drive or optical drive is being accessed.

(5) Speakers (2) Produce sound.

(6) Audio-out (headphone) jack Produces sound when connected to optional powered stereo

On: The computer is on.

●

Blinking: The computer is in the Sleep state (Windows Vista)

●

or Standby (Windows XP).

Off: The computer is off or in Hibernation.

●

Amber: A battery is charging.

●

Turquoise: A battery is close to full charge capacity.

●

Blinking amber: A battery that is the only available power

●

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power source,

●

Amber: HP 3D DriveGuard has temporarily parked the hard drive.

speakers, headphones, ear buds, a headset, or television audio.

NOTE: When a device is connected to the headphone jack, the

computer speakers are disabled.

(7) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

Front components 13

Component Description

(8) Media Card Reader Supports the following optional digital card formats:

(9) Display release button Opens the computer.

(10) Business card slot Holds a business card in position so that the webcam can capture

Left-side components

Memory Stick

●

Memory Stick Duo

●

Memory Stick Pro

●

MultiMediaCard

●

Secure Digital Memory Card

●

xD-Picture Card

●

xD-Picture Card Type H

●

xD-Picture Card Type M

●

an image.

Component Description

(1) Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a deterrent, but

it may not prevent the computer from being mishandled or stolen.

(2) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3) Power connector Connects an AC adapter.

(4) HDMI port Connects an optional HDMI device.

(5) External monitor port Connects an external VGA monitor or projector.

(6) USB port Connects an optional USB device.

(7) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a

camcorder.

(8) ExpressCard slot Supports optional ExpressCards.

(9) Smart card reader Supports optional smart cards and Java™ Cards.

14 Chapter 2 External component identification

Rear component

The vent enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

It is normal for the internal fan to cycle on and off during routine operation.

Right-side components

Component Description

(1) eSATA port Connects high-performance eSATA components, such as an

(2) USB ports (3) Connect optional USB devices.

eSATA external hard drive.

(3) Upgrade bay Supports an optical drive or hard drive.

(4) RJ-45 (network) jack Connects a network cable.

(5) RJ-11 (modem) jack Connects a modem cable.

Rear component 15

Bottom components

Component Description

(1) Battery bay Holds the battery.

(2) Docking connector Connects an optional docking device.

(3) Vents (3) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal

components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(4) Hard drive bay Holds the hard drive and a Bluetooth device.

(5) Memory module compartment Contains the memory module slots and a wireless LAN module

slot.

CAUTION: To prevent an unresponsive system and the display

of a warning message, replace the WLAN module with only a module authorized for use in the computer by the governmental agency that regulates wireless devices in your country. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

(6) Accessory battery connector Connects an optional accessory battery.

(7) Battery release latch Releases the battery from the battery bay.

16 Chapter 2 External component identification

Wireless antennae

The antennae send and receive signals from one or more wireless devices. These antennae are not visible from the outside of the computer.

NOTE: For optimal transmission, keep the areas immediately around the antennae free from

obstructions.

To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

Wireless antennae 17

3 Illustrated parts catalog

Service tag

The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information:

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Model description: This is the number used to locate documents, drivers, and support for the computer.

(5) Warranty period: This number describes the duration of the warranty period for this computer.

When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag.

18 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 19

Item Description Spare part number

(1) Display assemblies (include 3 WLAN antenna transceivers and cables)

17.0-inch WUXGA WVA AntiGlare display assembly with camera module 494017-001

17.0-inch WSXGA+ WVA AntiGlare display assembly without camera module 494012-001

17.0-inch WSXGA+ WVA AntiGlare display assembly with camera module 494013-001

17.0-inch WUXGA DreamColor display assembly without camera module 494014-001

17.0-inch WUXGA DreamColor display assembly with camera module 494015-001

17.0-inch WXGA+ AnitGlare display assembly without camera module 494018-001

17.0-inch WXGA+ AnitGlare display assembly with camera module 494019-001

(2) Keyboards with pointing stick (include keyboard cable and pointing stick cable)

For use in Brazil 494002-201

For use in the Czech Republic 494002-221

For use in Denmark 494002-081

For use in France 494002-051

For use in French Canada 494002-121

For use in Germany 494002-041

17.0-inch WUXGA WVA AntiGlare display assembly without camera module 494016-001

For use in Belgium 494002-A41

For use in Greece 494002-151

For use in Hungary 494002-211

For use in Iceland 494002-DD1

For use in Israel 494002-BB1

For use in Italy 494002-061

For use in Japan 494002-291

For use in Latin America 494002-161

For use in the Netherlands and Europe 494002-021

For use in Norway 494002-091

For use in Portugal 494002-131

For use in Russia 494002-251

For use in Saudi Arabia 494002-171

For use in Slovakia 494002-231

For use in Slovenia 494002-BA1

For use in South Korea 494002-AD1

For use in Spain 494002-071

For use in Sweden and Finland 494002-B71

20 Chapter 3 Illustrated parts catalog

+ 134 hidden pages