HP ENVY TouchSmart m7, ENVY TouchSmart 17 Maintenance And Service Manual

HP ENVY 17 Notebook PC HP ENVY TouchSmart m7 Notebook PC HP ENVY TouchSmart 17 Notebook PC

Maintenance and Service Guide

AMD and AMD Radeon are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Pentium, and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies.

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

This computer may require upgraded and/ or separately purchased hardware and/or a DVD drive to install the Windows 7 software and take full advantage of Windows 7 functionality. See

http://windows.microsoft.com/en-us/ windows7/get-know-windows-7 for details.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: January 2014

Document Part Number: 756406-001

Important Notice about Customer Self-Repair Parts

CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be

accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider parts," can damage the computer or void your warranty.

iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

vi Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 5

Display .................................................................................................................................................. 5

Buttons, speakers, and fingerprint reader ............................................................................................ 6

Keys ..................................................................................................................................................... 7

Lights .................................................................................................................................................... 8

TouchPad ............................................................................................................................................. 9

Left side .............................................................................................................................................. 10

Right side ........................................................................................................................................... 11

Bottom ................................................................................................................................................ 12

Labels ................................................................................................................................................. 14

3 Illustrated parts catalog ............................................................................................................................... 15

Computer major components ............................................................................................................. 15

Display assembly subcomponents ..................................................................................................... 22

Mass storage devices ......................................................................................................................... 24

Miscellaneous parts ............................................................................................................................ 25

Sequential part number listing ............................................................................................................ 25

4 Removal and replacement procedures preliminary requirements ........................................................... 33

Tools required .................................................................................................................................... 33

Service considerations ....................................................................................................................... 33

Plastic parts ....................................................................................................................... 33

Cables and connectors ...................................................................................................... 34

Drive handling .................................................................................................................... 34

Grounding guidelines ......................................................................................................................... 35

Electrostatic discharge damage ......................................................................................... 35

Packaging and transporting guidelines ............................................................. 36

Workstation guidelines ...................................................................................... 36

Equipment guidelines ........................................................................................ 37

5 Removal and replacement procedures for Customer Self-Repair parts ................................................. 38

Component replacement procedures ................................................................................................. 38

Battery ............................................................................................................................... 39

Service cover ..................................................................................................................... 40

vii

Hard drive .......................................................................................................................... 41

Memory modules ............................................................................................................... 43

WLAN module .................................................................................................................... 44

Optical drive ....................................................................................................................... 46

6 Removal and replacement procedures for Authorized Service Provider parts ...................................... 49

Component replacement procedures ................................................................................................. 49

Display panel ..................................................................................................................... 50

RTC battery ....................................................................................................................... 54

Base enclosure .................................................................................................................. 55

Front speakers ................................................................................................................... 59

Optical drive connector board ............................................................................................ 60

Subwoofer .......................................................................................................................... 61

Display hinges and top cover ............................................................................................. 63

Display panel cable ............................................................................................................ 65

Webcamera/microphone module ....................................................................................... 66

WLAN antenna cables ....................................................................................................... 67

USB board ......................................................................................................................... 69

Fingerprint reader board .................................................................................................... 71

Leap Motion module .......................................................................................................... 72

Power connector cable ...................................................................................................... 73

Fan ..................................................................................................................................... 74

System board ..................................................................................................................... 76

Heat sink ............................................................................................................................ 78

Processor ........................................................................................................................... 79

Keyboard ........................................................................................................................... 81

Rear speakers ................................................................................................................... 84

Power button board ........................................................................................................... 86

TouchPad module .............................................................................................................. 87

7 Windows 7 - Using Computer Setup (BIOS) and HP PC Hardware Diagnostics (UEFI) ......................... 89

Starting Setup Utility (BIOS) ............................................................................................................... 89

Updating the BIOS ............................................................................................................................. 89

Determining the BIOS version ........................................................................................... 89

Downloading a BIOS update ............................................................................................. 90

Using HP PC Hardware Diagnostics (UEFI) (select models only) ..................................................... 90

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 91

8 Specifications ................................................................................................................................................ 92

Computer specifications ..................................................................................................................... 92

viii

43.9-cm (17.3-in), HD+ display specifications .................................................................................... 92

Hard drive specifications .................................................................................................................... 93

9 Windows 7 - Backing up, restoring, and recovering ................................................................................. 94

Creating backups ............................................................................................................................... 94

Creating recovery media to recover the original system .................................................... 94

What you need to know ..................................................................................... 94

Creating the recovery media ............................................................ 95

Creating system restore points .......................................................................................... 95

What you need to know ..................................................................................... 95

Creating a system restore point ........................................................................ 95

Backing up system and personal information .................................................................... 95

Tips for a successful backup ............................................................................. 96

What you need to know ..................................................................................... 96

Creating a backup using Windows Backup and Restore .................................. 96

Restore and recovery ......................................................................................................................... 97

Restoring to a previous system restore point .................................................................... 97

Restoring specific files ....................................................................................................... 97

Restoring specific files using Windows Backup and Restore ............................ 97

Recovering the original system using HP Recovery Manager ........................................... 97

What you need to know ..................................................................................... 97

Recovering using HP Recovery partition (select models only) ......................... 98

Recovering using the recovery media ............................................................... 98

Changing the computer boot order ................................................... 99

10 Power cord set requirements .................................................................................................................. 100

Requirements for all countries .......................................................................................................... 100

Requirements for specific countries and regions ............................................................................. 100

11 Recycling ................................................................................................................................................... 102

Index ................................................................................................................................................................. 103

1 Product description

Category Description

Product Name HP ENVY 17 Notebook PC

HP ENVY TouchSmart m7 Notebook PC

HP ENVY TouchSmart 17 Notebook PC

Processors

●

Intel® Quad Core™ i7-4900MQ 2.80-GHz (SC turbo up to 3.80-GHz) processor (1600-MHz FSB, 8.0-MB L3 cache, 47 W)

●

Intel Quad Core i7-4800MQ 2.70-GHz (SC turbo up to 3.70-GHz) processor (1600-MHz FSB,

6.0-MB L3 cache, 47 W)

●

Intel Quad Core i7-4702MQ 2.20-GHz (SC turbo up to 3.20-GHz) processor (1600-MHz FSB,

6.0-MB L3 cache, 37 W)

●

Intel Quad Core i7-4700MQ 2.40-GHz (SC turbo up to 3.40-GHz) processor (1600-MHz FSB,

6.0-MB L3 cache, 47 W)

●

Intel Dual Core i5-4330M 2.80-GHz (SC turbo up to 3.50-GHz) processor (1600-MHz FSB,

3.0-MB L3 cache, 37 W)

●

Intel Dual Core i5-4200M 2.50-GHz (SC turbo up to 3.10-GHz) processor (1600-MHz FSB,

3.0-MB L3 cache, 37 W)

●

Intel Dual Core i3-4000M 2.40-GHz processor (1600-MHz FSB, 3.0-MB L3 cache, 37 W)

Chipset Intel HM87 Express Chipset

Graphics Internal graphics:

●

Intel HD Graphics 4600 internal graphics

Switchable discrete graphics:

●

Nvidia N14P-GV2 (GeForce 740M) switchable discrete graphics with 2GB of dedicated video memory (128Mx16 DDR3 1GHz x 8 pcs)

● Nvidia N14P-GT (GeForce 750M) switchable discrete graphics with 2GB of dedicated video

memory (128Mx16 DDR3 1GHz x 8 pcs)

●

Nvidia N14P-GT (GeForce 750M) switchable discrete graphics with 4GB of dedicated video memory (256Mx16 DDR3 1GHz x 8 pcs)

Panel 17.3" high-definition (HD) light-emitting diode (WLED) BrightView (1600x900) display, (wedge

6.0mm) SVA, Color Gamut 60%, supports LVDS, 200 nits

17.3" high-definition (FHD) light-emitting diode (WLED) AntiGlare (1920x1080) (wedge 6.0mm) WVA, Color Gamut 72%, supports LVDS, 300 nits

Touchscreen, multitouch enabled, 160 nits (select models only)

All display assemblies include 2 wireless local area network (WLAN) antenna cables.

Supports 16:9 wide aspect ratio

Memory Two customer-accessible/upgradable memory module slots

DDR3L-1600MHz Dual Channel Support

Category Description

Supports up to 16-GB of system RAM in the following configurations:

●

4096-MB total system memory (2048×2)

●

4096-MB total system memory (4096×1)

●

6144-MB total system memory (2048×1 + 4096×1)

● 8192-MB total system memory (4096×2)

● 8192-MB total system memory (8192×1)

●

12288-MB total system memory (8192×1 + 4096×1)

●

16384-MB total system memory (8192×2)

Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses (all hard

drives use the same bracket)

Customer-accessible

Serial ATA

Supports the following hard drives:

● 1.5-TB 5400-rpm, 9.5-mm

●

1-TB 5400-rpm, 9.5-mm

●

750-GB 5400-rpm 9.5-mm

● 500-GB 5400-rpm 9.5-mm and 7.0-mm

Dual hard-drive configurations:

●

2TB: (1-TB 5400-rpm x 2)

●

1500GB: (750-GB 5400-rpm x 2)

Solid-state drive Only configured with system memory up to 8 GB:

●

32-GB mSATA (select models only)

●

24-GB mSATA (select models only)

Optical drives Fixed

Serial ATA

9.5-mm tray load

Supports the following optical drives:

● DVD+/-RW Double-Layer SuperMulti

● Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer

●

Blu-ray Disc writer with SuperMulti DVD±R/RW Double-Layer

●

Support Zero-Power ODD

External optical drives

External USB

Serial ATA

12.7-mm tray load

Supports the following external optical drives:

●

DVD+/-RW Double-Layer SuperMulti

2 Chapter 1 Product description

Category Description

Audio and video Quad integrated stereo speakers and subwoofer

HD Beats audio

HP TrueVision high-definition webcam (fixed, no tilt + activity LED, 1PC, USB 2.0 M-JPEG, 1280×720 by 30 frames per second)

Dual array digital microphones with appropriate software - beam forming, echo cancellation, noise suppression

Ethernet Integrated 10/100/1000 GB network interface card (NIC)

Wireless Integrated wireless local area network (WLAN) options by way of wireless module

Two WLAN antennas built into display assembly

Supports Intel Wireless Display (WiDi)

Antenna support for 802.11a/b/g/n with MIMO support 2×2

Supports the following WLAN formats:

● Intel Centrino Wireless-N 2230 802.11 b/g/n 2×2 WiFi and Bluetooth 4.0 Combo Adapter

●

Realtek RTL8188EE 802.11 b/g/n 1x1 Wi-Fi Adapter

●

Qualcomm Atheros AR9485 802.11 b/g/n 1x1 Wi-Fi Adapter

●

Ralink RT3290LE 802.11bgn 1x1 Wi-Fi + BT 4.0 Combo Adapter

External memory card Push-push insertion/removal

Supports memory cards such as Secure Digital (SD).

Internal card ● One half-size mini-card slot for WLAN

●

One full-size mini-card slot for Intel mSATA Cache

Ports

●

HDMI version 1.4 supporting 1920 ×1200 @ 60Hz

●

Combination audio-out/audio-in (stereo) port, supports jack detection

●

USB 3.0 (4 ports)

●

RJ-45 (Ethernet, includes link and activity lights)

● AC Smart Pin power adapter plug

Keyboard/pointing devices

Full-size keyboard with numeric keypad

●

Duracoat island-style keyboard, no spill-resistance (in black finish)

●

Backlit island-style keyboard in black finish

ClickPad with Imaging sensor

Taps enabled as default

Multitouch gestures enabled

Support Windows Modern Trackpad Gestures

Category Description

Power requirements Supports the following HP AC adapters:

●

65W (4.5mm connector) (select models only)

●

65W EM (4.5mm connector) (select models only)

●

90W (4.5mm connector) (select models only)

● 90W EM (4.5mm connector) (select models only)

● 120W (4.5mm connector) (select models only)

1-M length power cord

Supports the following batteries:

●

6-Cell battery - 62Whr (2.8Ah), supports fast charge: up to 90% charged in 90 minutes

Operating system Preinstalled:

●

Windows 8 (64-bit)

●

Windows 8.1 (64-bit)

Serviceability End-user replaceable parts

●

Memory

●

Optical drive

●

Hard drive

● Battery

● AC adapter

●

Mini card components

4 Chapter 1 Product description

2 External component identification

Display

Component Description

(1) Internal display switch Turns off the display and initiates Sleep if the display is closed

while the power is on.

NOTE: The internal display switch is not visible from the

outside of the computer.

(2) Internal microphones (2) Record sound.

(3) Webcam light On: The webcam is in use.

(4) HD Webcam Records video and takes still photographs.

(5) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless

local area networks (WLANs).

Display 5

Buttons, speakers, and fingerprint reader

Component Description

(1)

Power button

●

When the computer is off, press the button to turn on the tablet.

●

When the computer is on, press the button briefly to initiate Sleep.

●

When the computer is in the Sleep state, press the button briefly to exit Sleep.

CAUTION: Pressing and holding down the power button

will result in the loss of unsaved information.

(2) Speakers (2) Produce sound.

(3) Leap Motion™ (select models only) Leap Motion allows you to control custom apps with your

hands and fingers in the air. When you first turn Leap Motion on, follow the setup instructions to experience the interactive tutorial and create an account for Airspace™, the Leap Motion app store. Airspace is where you will launch your Leap Motion apps, and discover new apps designed specifically for 3D interaction using the speed and accuracy of Leap Motion technology.

(4) Fingerprint reader Allows a fingerprint logon to Windows, instead of a

password logon.

6 Chapter 2 External component identification

Keys

Component Description

(1) esc key Reveals system information when pressed in combination

with the fn key.

(2) fn key Executes frequently used system functions when pressed

in combination with the b key, the spacebar, or the esc key.

(3)

Windows key Returns you to the Start screen from an open app or the

Windows desktop.

NOTE: Pressing the Windows key again will return you to

the previous screen.

(4) Action keys Execute frequently used system functions.

NOTE: On select models, the f5 action key turns the

radiance backlight keyboard feature off or on.

(5) num lk key Alternates between the navigational and numeric functions

on the integrated numeric keypad.

(6) Integrated numeric keypad When num lk has been enabled, it can be used like an

external numeric keypad.

Keys 7

Lights

Component Description

(1)

Power light ● White: The computer is on.

●

Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

●

Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity.

(2)

Mute light

●

Amber: Computer sound is off.

●

Off: Computer sound is on.

(3)

Wireless light On: An integrated wireless device, such as a wireless local

area network (WLAN) device and/or a Bluetooth® device, is on.

NOTE: On some models, the wireless light is amber when

all wireless devices are off.

(4) Caps lock light On: Caps lock is on, which switches the keys to all capital

letters.

(5) Fingerprint reader light ● White: The fingerprint authentication was successful.

●

Amber: The fingerprint authentication failed.

8 Chapter 2 External component identification

TouchPad

Component Description

(1) TouchPad zone Moves the on-screen pointer and selects or activates items

on the screen.

NOTE: The TouchPad also supports edge-swipe

gestures.

(2) Left TouchPad button Functions like the left button on an external mouse.

(3) Right TouchPad button Functions like the right button on an external mouse.

TouchPad 9

Left side

Component Description

(1)

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

(2) Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3)

HDMI port Connects an optional video or audio device, such as a

high-definition television, any compatible digital or audio component, or a high-speed HDMI device.

(4)

RJ-45 (network) jack Connects a network cable.

RJ-45 (network) status light White: The network is connected.

Amber: Activity is occurring on the network.

(5)

USB 3.0 charging port Connects an optional USB device. The USB 3.0 charging

port can also charge select models of cell phones and MP3 players, even when the computer is off.

NOTE: A USB charging port (also referred to as a USB

powered port) allows you to charge connected USB devices. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.

(5)

USB 3.0 port Connects optional USB 3.0 devices and provide enhanced

USB power performance.

(6)

Memory card reader Reads data from and writes data to memory cards such as

Secure Digital (SD).

10 Chapter 2 External component identification

Component Description

(7)

Hard drive light

●

Blinking white: The hard drive is being accessed.

●

Amber: HP 3D DriveGuard has temporarily parked the hard drive.

(8)

Power light

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state, which is an energy-saving mode. The computer shuts off power to the display and other unneeded components.

●

Off: The computer is off or in Hibernation. Hibernation is an energy-saving mode that uses the least amount of power.

NOTE: For select models, the Intel® Rapid Start

Technology feature is enabled at the factory. Rapid Start Technology allows your computer to resume quickly from inactivity..

Right side

Component Description

(1)

Audio-out (headphone) jack/Audio-in (microphone) jack

Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices. To access this guide, from the Start screen, type support, select the

HP Support Assistant app, select it and then select the HP Support Assistant app.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

NOTE: Be sure that the device cable has a 4-conductor

connector that supports both audio-out (headphone) and audio-in (microphone).

(2)

USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced

USB power performance.

(3) Optical drive Reads and writes (select models only) to an optical disc.

(4) Optical drive release button Releases the optical drive disc tray

Right side 11

Component Description

(5) AC adapter light

●

White: The AC adapter is connected and the battery is charged.

●

Amber: The AC adapter is connected and the battery is charging.

●

Off: The computer is using DC power.

(6)

Power connector Connects an AC adapter.

Bottom

Component Description

(1) HP Triple Bass Reflex Subwoofer Provides superior bass sound.

(2) Vents (6) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(3) Battery bay Holds the battery.

(4)

Battery release latch Releases the battery.

12 Chapter 2 External component identification

Component Description

(5) Speakers (2) Produce sound.

(6) Service door Provides access to the hard drive bay, the wireless

LAN (WLAN) module slot, and the memory module slots.

CAUTION: To prevent an unresponsive system,

replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact support through Help and Support. From the Start screen, type h, and then select Help and Support.

Bottom 13

Labels

The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer.

IMPORTANT: All labels described in this section will be located in one of 3 places depending on

your computer model: affixed to the bottom of the computer, located in the battery bay, or under the service door.

●

Service label—Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.

Provides important information to identify your computer. When contacting support, you will probably be asked for the serial number, and possibly for the product number or the model number. Locate these numbers before you contact support.

Component

(1) Serial number

(2) Product number

(3) Warranty period

(4) Model number (select models only)

●

Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the Product Key to update or troubleshoot the operating system. The Microsoft Certificate of Authenticity is located on the bottom of the computer.

●

Regulatory label—Provides regulatory information about the computer.

●

Wireless certification label or labels—Provide(s) information about optional wireless devices and the approval markings for the countries or regions in which the devices have been approved for use.

14 Chapter 2 External component identification

3 Illustrated parts catalog

Computer major components

NOTE: Details about your computer, including model, serial number, product key, and length of

warranty, are on the service tag at the bottom of your computer. See

Labels on page 14 for details.

Computer major components 15

16 Chapter 3 Illustrated parts catalog

Item Component Spare part

number

(1) Display assembly: The TouchScreen display assembly is spared as a whole unit assembly only. The non-

TouchScreen display is spared at the subcomponent level only. For more non-TouchScreen display assembly spare part information, see

Display assembly subcomponents on page 22.

17.3-in, AG, FHD, LED TouchScreen display assembly for use on HP ENVY TouchSmart

m7 Notebook PC computer models

720252-001

17.3-in., BV, HD, LED TouchScreen display assembly for use only on HP ENVY

TouchSmart m7 Notebook PC computer models

720783-001

17.3-in, AG, FHD, LED TouchScreen display assembly for use only on HP ENVY

TouchSmart 17 Notebook PC computer models

736478-001

17.3-in, BV, HD, LED TouchScreen display assembly for use only on HP ENVY TouchSmart

17 Notebook PC computer models

736479-001

(2) Top cover:

For use only on HP ENVY TouchSmart m7 Notebook PC computer models 720272-001

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models

equipped with a non-TouchScreen display assembly with Leap Motion capability

736483-001

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models

equipped with a non-TouchScreen display assembly, but not equipped with Leap Motion capability

720271-001

(3) Power button board (includes cable) 720250-001

(4) TouchPad module (includes cable):

For use only on HP ENVY TouchSmart m7 Notebook PC computer models 720230-001

For use on HP ENVY TouchSmart 17 Notebook PC computer models and computer models

equipped with a non-TouchScreen display assembly with Leap Motion capability

720253-001

(5) Top speaker kit 720261-001

(6) Fingerprint reader module (includes cable):

For use only on computer models with Leap Motion capability 741076-001

For use only on computer models not equipped with Leap Motion capability 720236-001

(7) Leap Motion module (includes cable) 736480-001

(8) Power connector cable:

For use only on computer models equipped with a graphics subsystem with discrete memory 720240-001

For use only on computer models equipped with a graphics subsystem with UMA memory 720241-001

(9) Keyboard:

Keyboard with backlight for use only on HP ENVY TouchSmart m7 Notebook PC computer

models in Canada (includes keyboard cable and backlight cable)

720245-DB1

Keyboard with backlight for use only on HP ENVY TouchSmart m7 Notebook PC computer

models in the United States (includes keyboard cable and backlight cable)

720245-001

Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer

models equipped with a non-TouchScreen display assembly with Leap Motion capability (includes keyboard cable and backlight cable):

For use in Belgium 736685-A41

Computer major components 17

Item Component Spare part

number

For use in Canada 736685-DB1

For use in the Czech Republic and Slovakia 736685-FL1

For use in Denmark, Finland, and Norway 736685-DH1

For use in France 736685-051

For use in Germany 736685-041

For use in Italy 736685-061

For use in Latin America 736685-161

For use in the Netherlands 736685-B31

For use in Portugal 736685-131

For use in Russia 736685-251

For use in Saudi Arabia 736685-171

For use in Spain 736685-071

For use in Switzerland 736685-BG1

For use in Turkey 736685-141

For use in the United Kingdom and Singapore 736685-031

For use in the United States 736685-001

Keyboard with backlight for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer

models equipped with a non-TouchScreen display assembly, but without Leap Motion capability (includes keyboard cable and backlight cable):

For use in Belgium 720244-A41

For use in Canada 720244-DB1

For use in the Czech Republic and Slovakia 720244-FL1

For use in Denmark, Finland, and Norway 720244-DH1

For use in France 720244-051

For use in Germany 720244-041

For use in Italy 720244-061

For use in the Netherlands 720244-B31

For use in Portugal 720244-131

For use in Russia 720244-251

For use in Saudi Arabia 720244-171

For use in Spain 720244-071

For use in Switzerland 720244-BG1

For use in Turkey 720244-141

For use in the United Kingdom and Singapore 720244-031

18 Chapter 3 Illustrated parts catalog

Item Component Spare part

number

For use in the United States 720244-001

Keyboard with pointing stick for use on HP ENVY TouchSmart 17 Notebook PC computer models and computer

models equipped with a non-TouchScreen display assembly (includes keyboard cable and pointing stick cable):

For use in the United States 720242-001

For use in France 720242-051

For use in Italy 720242-061

(10) Keyboard bracket:

For use only on computer models equipped with a backlit keyboard 732792-001

For use only on computer models equipped with a non-backlit keyboard 720270-001

(11) System board (includes replacement thermal material):

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M)

graphics subsystem with 4-GB of discrete memory, and the Windows 8 Professional operating system for use only on computer models equipped Leap Motion capability

736481-601

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M)

graphics subsystem with 4-GB of discrete memory, and the Windows 8 Standard operating system for use only on computer models equipped with Leap Motion capability

736481-501

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M)

graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system

720267-601

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GT (GeForce 750M)

graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system

720267-501

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GV2 (GeForce 740M)

graphics subsystem with 2-GB of discrete memory, and the Windows 8 Professional operating system

720266-601

Equipped with the Intel HM87 Express chipset, the Nvidia N14P-GV2 (GeForce 740M)

graphics subsystem with 2-GB of discrete memory, and the Windows 8 Standard operating system

720266-501