HP ENVY 700-000t, ENVY 700-000z, ENVY 700-010, ENVY 700-010xt, ENVY 700-019 Service Guide

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Copyright © 2011 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
Part Number: 655130–001
Version: 1.0
Upgrading and Servicing Guide
HP Elite 7300 MT
HP Pavilion HPE h8-1000 Series PC
Removing and Replacing a Hard Disk Drive on
page 2
Removing and Replacing a CD/DVD Drive on
page 9
Upgrading or Replacing Memory on page 14
Upgrading or Replacing an Add-in Card on
page 18
Features may vary by model. 1
Removing and

Removing the hard disk drive

Replacing a Hard Disk Drive
Computer features may vary by model.
15 – 20 minutes

Before you begin

Observe the following requirements before removing and replacing the hard disk drive.
WARNING! Never open the cover with the power applied. You might damage your computer or be injured by the spinning the fan blades.
WARNING! Avoid touching sharp edge inside the computer.
1. Remove any media or storage devices such as
CDs, DVDs, and USB.
2. Close all programs, and then shut down your
operating system.
3. Unplug the computer by disconnecting the
power cord and all attached cables from the back of the computer.
WARNING! Keep your hands away from the moving fan.
WARNING! Keep fingers and tools clear of the fan when the power is applied.
CAUTION: Static electricity can damage the electronic components inside the computer. Discharge static electricity by touching the metal cage of the computer before touching any internal parts or electronic components.
IMPORTANT: A hard disk drive is extremely sensitive to shock impact. Do not bang or drop it. Do not touch the circuit board. Static electricity can damage the drive.
Tools Needed
Flathead/T15 Torx screwdriver
Small screws are easily lost. Remove screws over a surface that enables you to retrieve them if they fall.
4. Using a flathead or Torx screwdriver, loosen the
screw on the back panel that secures the panel to the computer.
2 Upgrading and Servicing Guide Features may vary by model.
5. Slide the side panel toward the back of the
computer, and then pull the side panel away from the computer.
7. Open the front bezel, and then remove it from
the computer.
The inside of the computer is exposed.
6. Lift the three tabs on the front bezel to release it.
8. Lay the computer on a flat surface.
9. Remove the two screws holding the retaining bar
in place.
Features may vary by model.
Removing and Replacing a Hard Disk Drive
3
10. Lift the retaining bar at the front of the computer
(1), and then remove it from the back of the computer (2).
12. Using a screwdriver, push the lever marked “1”
on the base of the right side of the hard drive cage by the motherboard.
11. Remove the three screws that attach the hard
disk drive cage to the computer.
NOTE: Some models may have only two screws attaching the hard disk drive cage to the computer.
13. Grasp the hard drive cage and slide the cage
toward the CD/DVD drive (1), and then lift the cage out of the computer (2).
4 Upgrading and Servicing Guide Features may vary by model.
14. Disconnect the two cables from the end of the
hard disk drive. The cables may have a latch that is pressed to release the cable.
15. To remove the hard disk drive from the cage,
remove two screws on each side of the cage that secure the hard disk drive to the cage.
NOTE: Keep the four screws available as they will be used in the new hard drive.

Installing a new hard disk drive

NOTE: The replacement part may look different
than the original part because of manufacturer or model differences; however, the replacement part meets or exceeds the specifications of the original part.
1. Insert the new hard drive into the hard drive
cage, making sure that the connectors on the hard drive are on the same end of the cage as the handle. The hard drive rests on the metal tabs located inside the cage.
16. Slide the hard disk drive out of the cage.
Features may vary by model.
2. Install the four screws that secure the hard drive
to the cage.
Removing and Replacing a Hard Disk Drive
5
3. Reattach the cables to the bottom end of the
hard disk drive.
4. Set the hard drive cage down into the bay,
aligning the tabs on the bottom of the cage with the slots on the chassis.
5. Once the cage is set on the slots (1), press down
and slide the cage toward the bottom of the computer until it stops (2), ensuring that the three screw holes are aligned.
6. Using a flathead or Torx screwdriver, secure the
hard disk drive cage in place.
6 Upgrading and Servicing Guide Features may vary by model.
7. Insert the retaining bar in the back of the
computer (1), and then align the screw holes at the front of the computer (2).
10. Insert the three tabs on the bezel door into the
slots on the computer, and then close the bezel door until it locks in place.
8. Insert the two screws, securing the retaining bar
in place.
9. Place the computer in an upright position.
11. Install the side panel on the side of the
computer, and then slide it toward the front of the computer.
NOTE: Make sure the panel is flush with the computer. Failure to do so might cause the panel to bend slightly outward and not close securely.
Features may vary by model.
Removing and Replacing a Hard Disk Drive
7
12. Tighten the screw, securing the side panel to the
back of the computer.
13. Plug the power cord and any additional cables
into the back of the computer.
14. Press the power button to turn on the computer.
NOTE: If your hard disk drive was shipped
without an operating system installed, you will need to reinstall it using the system recovery discs.
To install the operating system, refer to the instructions included with your system recovery discs, or available from the HP support site (www.hp.com/support).
After the operating system has been installed, you will need to reinstall any applications and restore any data you backed up.
8 Upgrading and Servicing Guide Features may vary by model.
Removing and

Removing the CD/DVD drive

Replacing a CD/DVD Drive
Computer features may vary by model.
10 – 15 minutes

Before you begin

Observe the following requirements before removing and replacing the CD/DVD drive.
WARNING! Never open the cover with the power applied. You might damage your computer or be injured by the spinning the fan blades.
WARNING! Avoid touching sharp edge inside the computer.
1. Remove any media or storage devices such as
CDs, DVDs, and USB.
2. Close all programs, and then shut down your
operating system.
3. Unplug the computer by disconnecting the
power cord and all attached cables from the back of the computer.
WARNING! Keep your hands away from the moving fan.
WARNING! Keep fingers and tools clear of the fan when the power is applied.
CAUTION: Static electricity can damage the electronic components inside the computer. Discharge static electricity by touching the metal cage of the computer before touching any internal parts or electronic components.
IMPORTANT: A CD/DVD drive is extremely sensitive to shock impact. Do not bang or drop it.
Tools Needed
Flathead/T15 Torx screwdriver
Small screws are easily lost. Remove screws over a surface that enables you to retrieve them if they fall.
4. Using a flathead or Torx screwdriver, loosen the
screw at the back of the computer that secures the side panel to the computer.
Features may vary by model.

Removing and Replacing a CD/DVD Drive

9
5. Slide the side panel toward the back of the
computer, and then pull the side panel away from the computer.
7. Open the front bezel, and then remove it from
the computer.
The inside of the computer is exposed.
6. Lift the three tabs on the front bezel to release it.
8. To unlock the CD/DVD drive, pull “Lever A”
slightly out and release the lever in the center position. Numbers “1” and “2” will both be exposed.
If you have more than one CD/DVD drive to remove, repeat this step. However, instead of moving “Lever A”, move “Lever B.”
10 Upgrading and Servicing Guide Features may vary by model.
9. Remove the cables from the back of the CD/
DVD drive. The cables may have a latch that is pressed to release the cable.
10. Push the CD/DVD drive from behind.

Installing a new CD/DVD drive

NOTE: The replacement part may look different
than the original part because of manufacturer or model differences; however, the replacement part meets or exceeds the specifications of the original part.
1. Locate where the CD/DVD drive is to be
inserted.
11. Pull the CD/DVD drive out the front of the
computer.
2. Insert the new CD/DVD drive into the slot.
Features may vary by model.
Removing and Replacing a CD/DVD Drive
11
3. Slide the CD/DVD drive all the way into the slot.
4. To lock the CD/DVD drive in place, move “Lever
A” to the number “2” position. Slide the CD/ DVD drive out slightly until “Lever A” latches into position to secure the drive.
5. Connect the cables to the back of the CD/DVD
drive.
6. Reattach the front bezel by inserting the three
tabs into the slots on the computer, and then close the bezel door until it locks in place.
If you have more than one CD/DVD drive to install, repeat this step. However, instead of moving “Lever A”, move “Lever B.”
12 Upgrading and Servicing Guide Features may vary by model.
7. Install the side panel on the side of the
computer, and then slide it toward the front of the computer.
9. Plug the power cord and any additional cables
into the back of the computer.
NOTE: Make sure the panel is flush with the computer. Failure to do so might cause the panel to bend slightly outward and not close securely.
8. Tighten the screw, securing the side panel to the
back of the computer.
10. Press the power button to turn on the computer.
Features may vary by model.
Removing and Replacing a CD/DVD Drive
13

Upgrading or Replacing Memory

Computer features may vary by model.
10 – 15 minutes

Before you begin

most other DIMMs, so that they take less space in the case. SO-DIMM modules must meet the following requirements:
204-pin DDR3-DIMM
PC3-10600 (1333 MHz) DDR3-SDRAM
Unbuffered, non-ECC (64-bit) DIMMs
1.5 V memory only
16.0 GB maximum installable memory using
4GB Modules. Actual available memory that can be used in Windows will be less.
Observe the following requirements before removing and replacing memory.
WARNING! Never open the cover with the power applied. You might damage your computer or be injured by the spinning the fan blades.
WARNING! Avoid touching sharp edge inside the computer.
WARNING! Keep your hands away from the moving fan.
WARNING! Keep fingers and tools clear of the fan when the power is applied.
CAUTION: Static electricity can damage the electronic components inside the computer. Discharge static electricity by touching the metal cage of the computer before touching any internal parts or electronic components.
IMPORTANT: A memory card is extremely sensitive to shock impact. Do not bang or drop it. Static electricity can damage the card.
Because the memory uses dual channels, you should use the same DIMM type for both sockets.
NOTE: The actual memory transfer speed can vary based on the CPU used in your computer.

Removing the memory

1. Remove any media or storage devices such as
CDs, DVDs, and USB.
2. Close all programs, and then shut down your
operating system.
3. Unplug the computer by disconnecting the
power cord and all attached cables from the back of the computer.
Tools Needed
Flathead/T15 Torx screwdriver
Small screws are easily lost. Remove screws over a surface that enables you to retrieve them if they fall.
Memory Compatibility
Verify that the memory installed is compatible with this computer. SO-DIMMs are small outline dual inline memory modules. They are smaller and thinner than
14 Upgrading and Servicing Guide Features may vary by model.
4. Using a flathead or Torx screwdriver, loosen the
screw at the back of the computer that secures the side panel to the computer.
6. Lay the computer on a flat surface.
7. Locate the memory inside the computer.
5. Slide the side panel toward the back of the
computer, and then pull the side panel away from the computer.
The inside of the computer is exposed.
8. To release the memory card, press outwards on
the retaining clips on the left and right sides of the top memory card (1). Holding the memory card by the edges, gently remove it from the compartment (2).
9. To remove additional memory cards, repeat step
8.
Features may vary by model.
Upgrading or Replacing Memory
15

Installing a new memory card

NOTE: The replacement part may look different
than the original part because of manufacturer or model differences; however, the replacement part meets or exceeds the specifications of the original part.
1. Orient the new memory card so that the notch in
the memory card aligns with the tab in the socket.
5. Install the side panel on the side of the
computer, and then slide it toward the front of the computer.
NOTE: Make sure the panel is flush with the computer. Failure to do so might cause the panel to bend slightly outward and not close securely.
6. Tighten the screw, securing the side panel to the
back of the computer.
2. Holding the memory card by the edges, press
the card into the socket. Make sure the memory card is pressed completely into the socket, and then gently push down on the card until it snaps in place.
3. If you are replacing more than one memory
card, repeat step 2 for each memory card.
4. Place the computer in an upright position.
16 Upgrading and Servicing Guide Features may vary by model.
7. Plug the power cord and any additional cables
into the back of the computer.
8. Press the power button to turn on the computer.

Troubleshooting

If the computer displays a memory error after you have turned it back on:
1. Turn the computer off and unplug the power
cord.
2. Open up the memory compartment and make
sure the memory card is firmly seated.
3. To install the memory card correctly, make sure
it is inserted all the way into the compartment and then push down on it to snap it into place.
Features may vary by model.
Upgrading or Replacing Memory
17
Upgrading or Replacing

Removing the add-in card

an Add-in Card
Computer features may vary by model.
10 – 15 minutes

Before you begin

Observe the following requirements before removing and replacing the add-in card.
WARNING! Never open the cover with the power applied. You might damage your computer or be injured by the spinning the fan blades.
WARNING! Avoid touching sharp edge inside the computer.
WARNING! Keep your hands away from the moving fan.
WARNING! Keep fingers and tools clear of the fan when the power is applied.
1. Remove any media or storage devices such as
CDs, DVDs, and USB.
2. Close all programs, and then shut down your
operating system.
3. Unplug the computer by disconnecting the
power cord and all attached cables from the back of the computer.
4. Using a flathead or Torx screwdriver, loosen the
screw at the back of the computer that secures the side panel to the computer.
CAUTION: Static electricity can damage the electronic components inside the computer. Discharge static electricity by touching the metal cage of the computer before touching any internal parts or electronic components.
IMPORTANT: A add-in card is extremely sensitive to shock impact. Do not bang or drop it. Static electricity can damage the card.
Tools Needed
Flathead/T15 Torx screwdriver
Small screws are easily lost. Remove screws over a surface that enables you to retrieve them if they fall.
18 Upgrading and Servicing Guide Features may vary by model.
5. Slide the side panel toward the back of the
computer, and then pull the side panel away from the computer.
8. Lift the retaining bar at the front of the computer
(1), and then remove it from the back of the computer (2).
The inside of the computer is exposed.
6. Lay the computer on a flat surface.
7. Remove the two screws holding the retaining bar
in place.
9. On the back of the computer, locate the screw
holding the bracket in place.
10. Remove the screw that secures the bracket to the
computer.
Features may vary by model.
Upgrading or Replacing an Add-in Card
19
11. Remove the bracket from the back of the
computer.
13. If the add-in card is in the large slot, press the
latch to release the card.
12. To make it easier to access the add-in cards,
disconnect the auxiliary power cable from the motherboard.
Carefully lift the add-in card out by the edges.
14. If the add-in card is in one of the smaller slots,
gently lift the card out to remove it. If there are connectors attached to the card, remove them.
15. If there are additional add-in cards to be
removed, repeat step 14 for each card.
20 Upgrading and Servicing Guide Features may vary by model.

Installing a new add-in card

NOTE: The replacement part may look different
than the original part because of manufacturer or model differences; however, the replacement part meets or exceeds the specifications of the original part.
1. Locate where the card will be seated inside the
computer.
2. Insert the add-in card into the slot on the
motherboard, making sure it is firmly seated in place.
Features may vary by model.
3. If the auxiliary power cable was removed,
reconnect it to the motherboard.
Upgrading or Replacing an Add-in Card
21
4. To secure the add-in card in place, replace the
bracket at the back of the computer.
7. Insert the two screws, securing the retaining bar
in place.
5. Reattach the screw holding the bracket in place.
6. Insert the retaining bar in the back of the
computer (1), and then align the screw holes at the front of the computer (2).
8. Place the computer in an upright position.
9. Install the side panel on the side of the
computer, and then slide it toward the front of the computer.
NOTE: Make sure the panel is flush with the computer. Failure to do so might cause the panel to bend slightly outward and not close securely.
22 Upgrading and Servicing Guide Features may vary by model.
10. Tighten the screw, securing the side panel to the
back of the computer.
11. Plug the power cord and any additional cables
into the back of the computer.
12. Press the power button to turn on the computer.
Features may vary by model.
Upgrading or Replacing an Add-in Card
23
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