Copyright and License
© Copyright 2011 Hewlett-Packard Development
Company, L.P. The information contained herein
is subject to change without notice.
The only warranties for Hewlett-Packard products
and services are set forth in the express
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
HP assumes no responsibility for the use or
reliability of its software on equipment that is not
furnished by HP.
This document contains proprietary information
that is protected by copyright. No part of this
document may be photocopied, reproduced, or
translated to another language without the prior
written consent of HP.
Hewlett-Packard Company
P.O. Box 4010
Cupertino, CA 95015-4010
USA
This product incorporates copyright protection
technology that is protected by U.S. patents and
other intellectual property rights. Use of this
copyright protection technology must be
authorized by Macrovision, and is intended for
home and other limited viewing uses only unless
otherwise authorized by Macrovision. Reverse
engineering or disassembly is prohibited.
Microsoft and Windows are trademarks of
Microsoft Corporation in the U.S. and other
countries.
HP supports lawful use of technology and does
not endorse or encourage the use of our products
for purposes other than those permitted by
copyright law.
The information in this document is subject to
change without notice.
Warranty Print on Demand Statement
You can find the expressly provided HP Limited
Warranty applicable to your product in the start
menu on your PC and/or in the CD/DVD
provided in the box. For some countries/regions,
a printed HP Limited Warranty is provided in the
box. In countries/regions where the warranty is
not provided in printed format, you may request
a printed copy from
hp.com/go/orderdocuments
or write to HP at: Hewlett-Packard, MS POD,
11311 Chinden Blvd., Boise, ID 83714, U.S.A.;
Hewlett Packard, POD, P.O. Box 200,
Alexandra Post Office, Singapore 911507.
Please include your product name, warranty
period, name, and postal address.
Table of contents
1 Getting information ............................................................................. 1
2 Setting up your computer .................................................................... 2
Connecting to the Internet ........................................................................ 3
3 Setting up additional features .............................................................. 4
Using an HDMI monitor (select models only) .............................................. 4
Using the HDMI port controls (select models only) ...................................... 4
4 Maintaining your computer ................................................................. 5
Cleaning procedures .............................................................................. 5
5 Troubleshooting ................................................................................... 7
Computer does not start .......................................................................... 7
Power ................................................................................................... 8
Display (monitor – select models only) ....................................................... 8
Keyboard and mouse (general) ................................................................ 9
Keyboard and mouse (wireless) ............................................................. 10
Speakers and sound ............................................................................. 11
Internet access ..................................................................................... 11
Software troubleshooting ....................................................................... 12
6 Support information .......................................................................... 13
Ways to get help ................................................................................. 13
Where to get help ................................................................................ 13
Customer support for repairs ................................................................. 13
Before upgrading your hardware ........................................................... 14
ENWW iii