HP GL10, EL10 User Manual
HPE IoT Gateway GL10 (Formerly HPE
EL10 Intelligent Gateway) User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and
storage systems. Hewlett Packard Enterprise assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazards in products with hazardous energy
levels.
Part Number: 863925-005
Published: September 2017
Edition: 5
©
Copyright 2016, 2017 Hewlett Packard Enterprise Development LP
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett
Packard Enterprise products and services are set forth in the express warranty statements accompanying
such products and services. Nothing herein should be construed as constituting an additional warranty.
Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession,
use, or copying. Consistent with FAR 12.211 and 12.212, Commercial Computer Software, Computer
Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government
under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard
Enterprise has no control over and is not responsible for information outside the Hewlett Packard
Enterprise website.
Acknowledgments
Intel®, Itanium®, Pentium®, Intel Inside®, and the Intel Inside logo are trademarks of Intel Corporation in
the United States and other countries.
Microsoft® and Windows® are either registered trademarks or trademarks of Microsoft Corporation in the
United States and/or other countries.
Linux™ is the registered trademark of Linus Torvalds in the U.S. and other countries.
SD™ and microSD™ are trademarks or registered trademarks of SD-3C in the United States, other
countries or both.
NVIDIA™ is a trademark of NVIDIA Corporation in the U.S. and other countries.
In mid 2017, Hewlett Packard Enterprise decided to re-brand the HPE Edgeline EL10 Intelligent Gateway
to the following:
HPE IoT Gateway GL10
Some documentation and, labeling, or both might reference the following while HPE evaluates the rebrand of the HPE IoT Gateway product line:
• Edgeline EL10
• Edgeline
• EL10
Contents
Component identification.......................................................................6
Operations............................................................................................... 9
Front panel components............................................................................................................... 6
Front panel LEDs and buttons...................................................................................................... 6
Rear panel components................................................................................................................7
Connector pin assignments.......................................................................................................... 7
DB9 connector pin assignments for RS422/485................................................................ 7
RS485-solar sensor pin assignments......................................................................8
Gateway-solar sensor connector pin assignments..................................................8
Power up the gateway.................................................................................................................. 9
Power down the gateway..............................................................................................................9
Install the antenna.........................................................................................................................9
Mount the gateway......................................................................................................................10
Mounting a wall-mount gateway.......................................................................................11
Mounting a rack-mount gateway...................................................................................... 11
Mounting a VESA-mount gateway................................................................................... 12
Dismount the gateway................................................................................................................ 12
Dismounting a wall-mount gateway................................................................................. 12
Dismounting a rack-mount gateway.................................................................................13
Dismounting a VESA-mount gateway.............................................................................. 13
Remove the top access panel.....................................................................................................14
Remove the bottom access panel...............................................................................................15
Setup...................................................................................................... 16
Optional services.........................................................................................................................16
Optimum environment.................................................................................................................16
Temperature requirements...............................................................................................16
Power requirements......................................................................................................... 16
Installing hardware options ........................................................................................................ 17
Installing the operating system................................................................................................... 17
Installing OS using a USB key......................................................................................... 17
Create an ISO-imaged USB key........................................................................... 17
Install OS using the imaged USB.......................................................................... 20
Installing OS using local media........................................................................................ 23
Registering the product...............................................................................................................23
Hardware options installation..............................................................24
Installing the 3G module............................................................................................................. 24
Installing the half-length WiFi/WLAN module..............................................................................25
Installing the full-length WiFi/WLAN module ..............................................................................26
Configuration.........................................................................................28
Jumper settings...........................................................................................................................28
Setting the jumpers.......................................................................................................... 28
Contents 3
Setting the I/O serial port to RS485............................................................................................ 29
Validating the MODBUS protocol communication.......................................................................31
Testing communication between computer and Gateway system................................... 31
Testing communication between computer and solar sensor.......................................... 32
Testing communication between Gateway and solar sensor .......................................... 33
Software and configuration utilities.................................................... 34
Supported operating systems and drivers matrix .......................................................................34
Product QuickSpecs................................................................................................................... 34
System BIOS...............................................................................................................................34
Updating the system BIOS...............................................................................................34
Using the system BIOS to configure gateway and troubleshoot issues ..........................39
Accessing the system BIOS.............................................................................................39
Setting up the system BIOS............................................................................................. 39
BIOS menu components....................................................................................... 39
Navigating and modifying menu options............................................................... 40
Main tab............................................................................................................................40
Setting the System Date and System Time...........................................................40
Advanced tab................................................................................................................... 41
Trusted Computing................................................................................................41
ACPI Settings........................................................................................................ 42
Intel (R) Smart Connect Technology..................................................................... 42
CPU Configuration.................................................................................................42
PPM Configuration................................................................................................ 42
IDE Configuration.................................................................................................. 42
Miscellaneous Configuration................................................................................. 42
CSM Configuration................................................................................................ 42
USB Configuration.................................................................................................43
Security Configuration........................................................................................... 43
Chipset tab....................................................................................................................... 43
North Bridge sub-menu options.............................................................................44
South Bridge sub-menu options............................................................................ 45
Security tab...................................................................................................................... 45
Secure Boot...........................................................................................................46
Boot tab............................................................................................................................46
Save & Exit tab.................................................................................................................46
Troubleshooting.................................................................................... 48
Troubleshooting resources..........................................................................................................48
Battery....................................................................................................49
Battery specifications.................................................................................................................. 49
Warranty and regulatory information..................................................50
Warranty information...................................................................................................................50
Regulatory information................................................................................................................50
Belarus Kazakhstan Russia marking............................................................................... 50
Turkey RoHS material content declaration.......................................................................51
Ukraine RoHS material content declaration..................................................................... 52
Japanese certification mark for 3G module................................................................................ 52
4 Contents
Specifications........................................................................................53
Product QuickSpecs................................................................................................................... 53
Environmental specifications ..................................................................................................... 53
Mechanical specifications........................................................................................................... 53
Power supply specifications........................................................................................................53
Power consumption specifications..............................................................................................54
Websites................................................................................................ 55
Support and other resources...............................................................56
Accessing Hewlett Packard Enterprise Support......................................................................... 56
Accessing updates......................................................................................................................56
Customer self repair....................................................................................................................57
Remote support.......................................................................................................................... 57
Acronyms and abbreviations...............................................................58
Documentation feedback..................................................................... 60
Contents 5
Component identification
This chapter describes the external and internal server features and components.
Front panel components
Item Description
1 USB 2.0 connector
2 USB 3.0 connector
3 Audio in
4 Audio out
5 LAN 1 connector
6 LAN 2 connector
Front panel LEDs and buttons
6 Component identification
Item Description Status
1 Power On/Off button LED
2 Drive LED
3 Reset button Press to reset the system
1
The reset button is indented and you might need a tool, such as a pin, to press it.
Rear panel components
• Solid green = System on
• Off = System off
• Solid or blinking white = Drive active
• Off = Drive not active
1
Item Description
1 Power connector
2 HDMI connector
3 Serial port connector (RS-232 or RS-422/485)
4 Micro HDMI connector
5 VGA connector
6 Micro USB 2.0 connector
Connector pin assignments
DB9 connector pin assignments for RS422/485
After setting the I/O serial port from serial port 1 to serial port 2, the port supports four-wire RS422/485
signals in half-duplex mode. The DB9 connectors then have the following pin assignments.
Rear panel components 7
Pin Assignment
1 Ground
2 CTS+ (HSI+)
3 RTS+ (HSO+)
4 RXD+
5 RXD-
6 CTS- (HSI-)
7 RTS- (HSO-)
8 TXD+
9 TXD-
To set the I/O serial port from port 1 to port 2, see Setting the I/O serial port to RS485 on page 29.
If you need a two-wire RS485 after setting the I/O port to serial port 2, Hewlett Packard Enterprise
recommends that you use an external USB-to-RS485 adapter. For more information and examples for
validating the MODBUS protocol communication, see Validating the MODBUS protocol
communication on page 31.
RS485-solar sensor pin assignments
Pin RS485 pin assignment Solar sensor pin assignment
Orange Data-/B CAN high
Brown Data+/A CAN low
Black Supply (negative) Supply (negative)
Red Supply (positive) Supply (positive)
Black (thick) Shield Shield
Gateway-solar sensor connector pin assignments
Pin Gateway pin assignment RS485 pin assignment RS485 pin color
4 RXD+ Data+/A Brown
5 RXD- Data-/B Orange
8 TXD+ Data+/A Brown
9 TXD- Data-/B Orange
8 RS485-solar sensor pin assignments
Operations
Power up the gateway
If the gateway is connected to a power source, it powers up automatically. It needs to be powered up only
after a manual shutdown.
To power up the gateway, press the Power On/Standby button twice.
Power down the gateway
Before powering down the gateway for any upgrade or maintenance procedures, you must back up
critical gateway data and programs.
Use one of the following methods to power down the gateway:
• Press and release the Power On/Standby button.
This method initiates a controlled shutdown of applications and the OS before the gateway enters
standby mode.
• Press and hold the Power On/Standby button for more than 4 seconds to force the gateway to power
down.
This method forces the gateway to power down without properly exiting applications and the OS. If an
application stops responding, you can use this method to force a shutdown.
Before proceeding, you must ensure that the gateway is in standby mode by verifying that the system
power LED is off.
Install the antenna
Procedure
1. Power down the gateway on page 9.
2. Dismount the gateway on page 12.
3. Locate the correct slot for installing the antenna.
Operations 9
WAN
WAN
WLAN
WLAN
4. Install the antenna.
5. Mount the gateway on page 10.
6. Power up the gateway on page 9.
Mount the gateway
Use one of the following mounting methods, depending on where and how the gateway is mounted:
10 Mount the gateway
• Mounting a wall-mount gateway on page 11
1
1
2
2
2
2
1
2
2
3
1
2
2
3
• Mounting a rack-mount gateway on page 11
• Mounting a VESA-mount gateway on page 12
Mounting a wall-mount gateway
Prerequisites
You need four screws for installing the gateway on the wall. The wall-mount screws are not provided with
the wall-mount kit.
Procedure
1. Install the brackets with the four M3.5 screws.
2. Install the gateway on the wall with the four wall-mount screws.
Mounting a rack-mount gateway
Procedure
1. Install the brackets with the four M3.5 screws.
2. Slide the rail mount onto the wall-mount brackets.
Mounting a wall-mount gateway 11
Mounting a VESA-mount gateway
1
3
4
4
2
2
2
2
Procedure
1. Install the bottom bracket with the four M3.5 screws.
2. Install the top-mounting bracket with the four M3 Phillips VESA-mounting bracket screws.
Dismount the gateway
Use one of the following dismounting methods, depending on where and how the gateway is mounted:
• Dismounting a wall-mount gateway on page 12
• Dismounting a rack-mount gateway on page 13
• Dismounting a VESA-mount gateway on page 13
Dismounting a wall-mount gateway
Procedure
1. Remove the screws securing the wall-mount brackets to the wall.
2. Remove the four M3.5 screws securing the wall-mount brackets to the gateway, and then remove the
brackets.
12 Mounting a VESA-mount gateway
2
2
1
1
1
1
Dismounting a rack-mount gateway
3
2
2
1
3
2
2
1
Procedure
1. Slide the rail mounts off the wall-mount brackets.
2. Remove the four screws securing the wall-mount brackets to the gateway, and then remove the
brackets.
Dismounting a VESA-mount gateway
Procedure
1. Remove the four M3 Phillips screws securing the VESA-mounting brackets to the gateway.
2. Remove the top-mounting bracket.
3. Remove the four M3.5 screws securing the bottom bracket.
4. Remove the bottom bracket.
Dismounting a rack-mount gateway 13
1
1
2
4
3
3
3
3
Remove the top access panel
Procedure
1. Remove the top access panel screws.
2. Place the gateway upside down on a flat, level surface.
3. Remove the screws from the front and rear panels, and then remove the top access panel.
14 Remove the top access panel
Remove the bottom access panel
CAUTION:
Before placing the gateway upside down, turn the antennas parallel with the table surface to avoid
breaking the antennas.
Procedure
1. Using a T-10 Torx head screwdriver, remove the four Torx head screws securing the access panel to
the bottom of the gateway.
2. Lift the access panel up, and then set it to the side. The jumper cables connecting the drive are still
attached.
Remove the bottom access panel 15
Setup
Optional services
Hewlett Packard Enterprise offers the HPE Foundation Care Next Business Day Exchange Service for
this product.
HPE Foundation Care Next Business Day Exchange Service provides a replacement product or part
delivered free of freight charges to your location the next business day after a call is opened and provides
support 24 hours per day, Monday through Sunday.
Hardware exchange offers a reliable and fast parts exchange service for eligible Hewlett Packard
Enterprise products. Specifically targeted at products that can easily be shipped and on which you can
easily restore data from backup files, HPE Foundation Care Next Business Day Exchange is a costefficient and convenient alternative to onsite support.
Replacement products or parts are new or equivalent to new in performance.
In addition, HPE Foundation Care Next Business Day Exchange provides electronic access to related
product and support information, enabling any member of your IT staff to locate commercially available
essential information.
For more information on HPE Foundation Care Next Business Day Exchange Service, see the
Packard Enterprise website.
Optimum environment
When installing the gateway, select a location that meets the environmental standards.
• Temperature requirements on page 16
• Power requirements on page 16
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the gateway in a wellventilated, climate-controlled environment.
Configuration Temperature
System with no modules installed Operating temperature of up to 60°C (140°F)
WiFi option without extended ambient temperature
support
WiFi option with extended ambient temperature support -20°C to 60°C (-4°F to 140°F)
3G option -20°C to 45°C (-4°F to 113°F)
Hewlett
0°C to 45°C (32°F to 113°F)
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the
installation of information technology equipment by licensed electricians. This equipment is designed to
operate in installations covered by NFPA 70, 1999 Edition (National Electric Code) and NFPA-75, 1992
(code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on
options, see the product rating label or the user documentation supplied with that option.
For more information on power requirements, see Power supply specifications on page 53.
16 Setup
Installing hardware options
Install any hardware options before initializing the gateway. For options installation information, see the
option documentation. For gateway-specific information, see Hardware options installation on page
24.
Installing the operating system
The HPE IoT gateway s are standard, Intel-based PC server systems. However, the gateway does not
include a CD or DVD-ROM device for installing the OS. To install a
gateway, you can use one of the following methods:
• Installing using a USB key with an ISO image
• Installing using local media
• Installing using PXE boot via network
Installing OS using a USB key
To install an OS using a USB key, you must perform the following procedures:
• Create an ISO-imaged USB key
• Install the OS using the imaged USB key
Create an ISO-imaged USB key
supported operating system in the
Procedure
1. On a separate workstation, download the RUFUS utility.
2. Download the portable option of the RUFUS utility.
3. Run the RUFUS utility.
Installing hardware options 17
4. Insert a USB drive into the workstation.
The RUFUS utility will automatically detect the USB drive and display the drive details.
18 Setup
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