HP EH920A, StorageWorks Tape Blade User Manual
HP StorageWorks
Tape Blade
User Guide
Part number: 509508–001
Third edition: October 2008
Legal and notice information
© Copyright 2008 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth
in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting
an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Linear Tape-Open, LTO, LTO Logo, Ultrium and Ultrium Logo are trademarks of Certance, HP and IBM in the US, other countries
or both.
Patented under one or more of U.S. Patents Nos. 5,003,307; 5,016,009; 5,463,390; 5 ,506,580; held by Hi/fn, Inc.
Microsoft, Windows, Windows XP, and Windows NT are U.S. registered trademarks of Microsoft Corporation.
UNIX is a registered trademark of The Open Group.
Contents
Aboutthisguide .......................... 9
Intendedaudience...................................... 9
Relateddocumentation.................................... 9
Documentconventionsandsymbols .............................. 9
HPtechnicalsupport.................................... 10
Productwarranties..................................... 10
Subscriptionservice .................................... 10
HPwebsites........................................ 10
Documentationfeedback .................................. 11
1Beforeyoustart......................... 13
SupportedTapeBlades................................... 13
Installationguidelines ................................... 13
Partnerserverblade .................................. 14
OnboardAdministrator................................... 14
Power specifications .................................... 14
YourHPStorageWorksTapeBlade.............................. 14
UsingtheHPStorageWorksTapeCD-ROM .......................... 15
2Driversandbackupsoftware ................... 17
Installdrivers ....................................... 17
SAScontrollerdriver.................................. 17
HPUltriumTapedriver ................................. 17
InstallingonWindows ............................... 17
InstallingonUNIX................................. 18
InstallingonIA64 ................................. 18
Upgradebackupsoftware.................................. 18
Enablingencryption .................................. 18
3InstallinganHPStorageWorksTapeBlade ............. 19
Beforeyoustart ...................................... 19
Installationwithahalf-heightpartnerserverblade ....................... 20
Installationwithafull-heightpartnerserverblade........................ 24
Poweringthetapebladeonandoff ............................. 28
Powerup....................................... 28
Powerdown ..................................... 28
4 Verify installation ........................ 29
5 Understanding LEDs ....................... 31
TapeBladeChassisLEDs.................................. 31
TroubleshootingwithTapeBladeLEDs .......................... 31
TapeDriveLEDs...................................... 32
TroubleshootingwithTapeDriveLEDs........................... 32
6 Loading and unloading cartridges and removing tape blade . . . . . . 35
Insertingcartridges .................................... 35
Tape Blade
3
Removingcartridges.................................... 35
Removingthetapeblade.................................. 36
7Usethecorrectmedia . ..................... 39
Cartridges ........................................ 39
Datacartridges .................................... 39
Cleaningcartridges .................................. 40
HPUltriumWORMdatacartridges............................ 40
HPStorageWorksSB1760cTapeBladesandencryption................... 40
WhenshouldIuseencryption? ........................... 40
HowdoIenableencryption? ............................ 41
WhenwillIbeaskedtoenterthekey? ........................ 41
WhathappensifIdon’trememberthekey? ...................... 41
Doesencryptionaffecttapedriveperformance? .................... 41
DoesthetapedriveencryptmediainanearlierUltriumformat?.............. 41
WherecanIgetmoreinformation?.......................... 41
Cleaningthetapedrive................................... 42
Writeprotectingcartridges ................................. 42
Handlingcartridges .................................... 43
Operatingandstorageenvironment ............................. 43
8UsingHPOBDR......................... 45
Compatibility....................................... 45
WhatdoesHPOBDRdo? ................................. 45
Remotedisasterrecovery(ProLiantserversonly) ........................ 45
Testingforcompatibility .................................. 46
RunningHPOBDR..................................... 46
9Troubleshooting . . ....................... 49
Whenthetapebladedoesnotpowerup ........................... 49
ManagementandDiagnostictools.............................. 49
OnboardAdministrator................................. 50
HPLibrary&TapeTools ................................ 50
TroubleshootingwithLibrary&TapeTools....................... 50
Optimizingperformance ................................ 50
Problemswithcartridges .................................. 51
Thecartridgeisjammed ................................ 51
Emergencyreset.................................. 52
Thedrivewillnotacceptthecartridge(orejectsitimmediately)................ 52
10Replacingatapebladechassisortapedrive............ 53
Beforeyoureplaceapart.................................. 53
Replacingthetapedrive .................................. 53
Removethetapedrive ................................. 53
Installthenewtapedrive ................................ 55
Replacingthetapebladechassis............................... 57
Removethetapeblade................................. 57
Remove the coupler plate, full-height partner servers in a c7000 enclosure only . . . . . . . . . 58
Removethetapedrive ................................. 59
Installthereplacementchassis.............................. 60
Returningthefaultypart .................................. 63
Index .............................. 65
4
Figures
1
2
3
4
5
FrontviewofHPStorageWorksTapeBlade..................... 15
Half-heightdevicebaynumberinginac7000enclosure ............... 20
Half-heightdevicebaynumberinginac3000enclosure ............... 20
Paired locations in a c7000 enclosure with a half-height par tner server blade . . . . . . 21
Paired locations in a c3000 enclosure with a half-height partner server blade . . . . . . 22
6
Removing the
7
Removingtheconnectorcover .......................... 23
8
Installing the tape blade, partnered with a half-height server blade . . . . . . . . . . . 23
9
Paired locations in a c7000 enclosure with a full-height partner server blade . . . . . . 25
10
Paired locations in a c3000 enclosure with a full-height par tner server blade . . . . . . 25
11
Removingtheblank............................... 26
12
Installin
13
Removingtheconnectorcover .......................... 27
14
Installing the tape blade, partnered with a full-height server blade . . . . . . . . . . . 27
15
SystemhealthLED ............................... 28
16
TapeBladechassisLEDs............................. 31
17
TapedriveLEDs ................................ 32
18
Insertingacartridge .............................. 35
19
Ejectingacartridge............................... 36
20
Removingthetapeblade ............................ 37
21
Writeprotectingacartridge ........................... 43
blank............................... 22
gthecouplerplate............................ 26
22
InsertingcartridgeforOBDR........................... 46
23
Keepingejectbuttonpresseddown,poweroninOBDRmode............. 46
24
Releasingthetapedrive............................. 54
25
DisconnectingthepowerandSAScables ..................... 54
26
Removingtheclip-onmountingrailsonafaultytapedrive .............. 55
27
Replacingtheclip-onmountingrailsonanewtapedrive............... 55
28
ReconnectingthepowerandSAScablestothetapedrive .............. 56
29
Installingthetapedrive ............................. 56
30
emovingthetapeblade ............................ 58
R
31
Disconnectingthecouplerplate.......................... 58
32
Releasingthetapedrive............................. 59
33
DisconnectingthepowerandSAScables ..................... 59
Tape Blade
5
34
Removingthetapebladecover.......................... 60
35
Removingtheconnectorcover .......................... 60
36
Reconnecting t
37
Installingthetapedrive ............................. 61
38
Cablinginthereplacementchassis ........................ 62
39
Replacingthetapebladecover.......................... 62
40
Installingthecouplerplate............................ 62
41
Installingthereplacementchassis......................... 63
hepowerandSAScablestothetapedrive .............. 61
6
Tables
1
2
3
4
5
6
Documentconventions............................... 9
Power specifications............................... 14
TapedriveLEDsequences ............................ 33
Datacartridgecompatibility ........................... 39
Cleaningcartridgecompatibility ......................... 40
Troubleshootingtapebladeoperation ....................... 49
Tape Blade
7
8
About this guide
This guide provides information about:
• Installing the HP StorageWorks Tape Blade
• Using the HP StorageWorks Tape Blade
• Troubleshooting the HP StorageWorks Tape Blade
Intended audi
This guide is intended for users who install, operate and maintain the HP StorageWorks Tape Blade.
ence
Related documentation
The following documents provide related information:
• ‘Start here’poster foranoverviewofthe installation informationinthisguide (available in
English, French, German and Japanese)
You can find this document from the Manuals page of the HP Business Support Center website:
ttp://www.hp.com/support/manuals
h
In the Storage section, click Tape Storage and M e dia and then select your product.
Document conventions and symbols
Table 1 Document conventions
Convention
Blue text: Table 1
Blue, underlined text: http://www.hp.com website addresses
Bold text
Element
Cross-reference links and e-mail addresses
• Keys that are pressed
Text typed into a GUI element, such as a box
•
GUI elements that are clicked or selected, such as
•
menu
and list items, buttons, tabs, and check boxes
Italic text Text emphasis
Monospace text
Monospace, italic text
Monospace, bold text
CAUTION:
Indicates that failure to follow directions cou ld result in damage to equipment or data.
• File and directory names
System output
•
Code
•
Commands, their arguments, and argument values
•
• Code variables
Command variables
•
Emphasized monospace text
Tape Blade
9
IMPORTANT:
Provides clarifying information or specific instructions.
NOTE:
Provides additional information.
HP technical support
For worldwide technical support information, see the HP support website:
ttp://www.hp.com/support
h
Before contacting HP, collect the following information:
• Product model names a nd numbers
• Technical support registration number (if applicable)
• Product serial numbers
• Error messages
• Operating system type and revision level
• Detailed questions
Product warr
For information about HP StorageWorks product warranties, see the warranty information website:
ttp://www.hp.com/go/storagewarranty
h
anties
Subscription service
HP recommends that you register your product at the Subscriber’s Choice for Business website:
ttp://www.hp.com/go/e-updates
h
After registering, you will receive e-mail notification of product enhancements, n ew driver versions,
firmware updates, and other product resources.
After signing up, you can quickly locate your products by selecting Business support and then Storage
under Product Category.
HP websites
information, see the following HP websites:
For additi
• h
• http://www.hp.com/go/bladesystem/documentation
• http://ww
• http://www.hp.com/go/connect/
• http://www.hp.com/service_locator
• http://w
• http://www.hp.com/support/downloads
onal
ttp://www.hp.com
w.hp.com/go/bladesystemupdates/
ww.hp.com/support/manuals
10
About this guide
Documentation feedback
HP welcomes your
To make comments and suggestions about product documentation, please send a message to
storagedocs.feedback@hp.com. All submissions become the property of HP.
feedback.
Tape Blade
11
12
About this guide
1 Before you start
In this chapter:
•
“Supported Tape Blades” on page 1 3
•
“Installation guidelines” on page 1 3
• “Onboard Administrator”onpage14
• “Power specifications” on page 14
• “Your HP StorageWorks Tape Blade” on page 14
• “Using the HP StorageWorks Tape CD-ROM” on page 15
Supported Tape Blades
This guide describes how to install and operate the following Tape Blades:
• the H P Stora
blade
• the HP StorageWo rks SB920c Tape Blade, which is an Ultrium 920 tape drive within a tape blade
assembly.
• the HP StorageWorks Ultrium 448c Tape Blade, which is an Ultrium 448 tape drive within a tape
blade assembly
These tape
be
running the correct firmware for it to support the tape blade. Firmware version 1.3 or later is required
when installing in a c7000 enclosure. In a c3000 enclosure all versions of the firmware support the
HP
StorageWorks Tape Blade. For the best reliability, performance and new features update to the
most recent version of the firmware.
For the most up-to-date information about supported operating systems and configurations, refer to
h
ttp://www.hp.com/go/bladesystem/documentation.
geWorks SB1760c Tape Blade, which is an Ultrium 1760 tape d rive within a tape
assembly
assemblies may only be installed in an HP BladeSystem c-Class enclosure, which must
blade
Before performing any procedures specific to the HP StorageWorks Tape Blade, install and configure an
HP BladeSystem c-Class enclosure. The m ost current d o cumentation for HP BladeSystem components is
ble at the HP BladeSystem website (h
availa
Docume
• Documentation CD that ships with the enclosure
• HP BladeSystem Technical Resources website (h
• HP Business Support Center website (h
• HP Technical Documentation website (h
ntation is also available in the following locations:
entation)
docum
Installation guidelines
Observe the following guidelines when installing the HP StorageWorks Ultrium Tape Blade:
• An HP StorageWorks Tape Blade supports one partner server blade, and a partner server blade
supports one HP StorageWorks Tape Blade.
• The server blade and the HP StorageWorks Tape Blade must be adjacent to each other in the
HP BladeSystem enclosure.
• Install the partner server blade first and ensure that it is powered down before installing the
HP
StorageWorks Tape Blade.
ttp://www.hp.com/go/bladesystem).
ttp://www.hp.com/go/bladesystem/
ttp://www.hp.com/support)
ttp://www.hp.com/support/manuals)
Tape Blade
13
Partnerserverb
The partner server b la de may be half-height or full-height. When partnering the tape blade with a
full-height server blade, a n HP PCI Express Mezzanine Pass-Thru Card is required (option kit par t number:
431643-B21). This must be installed prior to operation with the tape blade.
When installin
• the tape blade may be installed in the upper or lower bay adjacent to the server blade. See
“Installation with a half-height par tner server blade”onpage20.
When installing the HP StorageWorks Ultrium Tape Blade with a full-height server blade:
• In a c7000 encl
blade.
• In a c3000 enclosure, the tape blade must be installed immediately above the partner server
blade in devi
to the
HP
• Before insta
require ins
enclosures require installation of a m ini divider (supplied with the enclosure). See
“Installation with a full-height partner ser ver blade ” on page 24.
lade
the HP StorageWorks Tape Blade with a half-height server blade:
g
osure , the tape blade must be installed in the lower bay adjacent to the server
bay 8. A half-height server blade can be installed in the empty bay next
ce
HP StorageWorks Tape Blade, but this server blade cannot be partnered with the
StorageWorks Tape Blade.
lling a
tallation of a coupler plate (supplied with the Tape Blade), and c3000
server blade in the empty bay above the tape blade, c 7000 enclosures
Onboard Administrator
Theblade enclosure must berunning thecorrect firmware for it to support the Tape Blade. Onboard
Administrator is used to power the partner server blade on and off, update firmware for the enclosure
and configure it to function with the Tape Blade. Onboard Administrator version 1.3 or later is
required when installing in a c7000 enclosure. In a c3000 enclosure all OA versions support the HP
StorageWorks Tape Blade. For the best reliability, performance and new features update to the most
recent version of the firmware.
Power specifications
Maximum power consumption for the Tape Blade is approximately 45 Watts.
Table 2 Power specifications
Tape Drive SC44Ge
13 Watts idle
Power consumption
Power re quirements
20 Watts typical
33 Watts maximum
+5V @ 2.5A typical
+5V @ 2.5A maximum
+12V @ 0.7A typical
+12V @ 2.1A maximum
6.8 Watts maximum 5.2 Watts maximum
+12V @ 0.56A maximum +12V @ 0.43A maximum
Your HP StorageWorks Tape Blade
For a detailed product specification, please refer to our website (http://www.hp.com/go/bladesystem/
documentation).
Main Logic Board
14
Before you start
1. Cassette door 4. Cartridge eject button
2. Tape blade LEDs 5 and 6. Mounting rails
3. Tape drive LEDs 7. Release latch
Figure 1 Front view of HP StorageWorks Tape Blade
Using the HP StorageWorks Tape CD-ROM
The HP StorageWorks Tape CD-ROM is a central source of information about your tape blade with utilities
for g etting the best performance from your tape blade.
Use the H P StorageWorks Tape CD-ROM to check installation, as described in this guide, and to verify
and
troubleshoot performance after installation. It helps you to:
• Install your product, which includes access to drivers, and performance information a nd tools
• Learn about your product
• Register your product
• Buy media online
• Troubleshoot with HP Library & Tape Tools.
Tape Blade
15
16
Before you start
2Drivers andbackupsoftware
In this chapter:
• “Install drivers ” on page 17
•
“Upgrade backup software” on page 18
Install driv
Two drivers are required:
• An SC44Ge SAS controller driver for the tape blade assembly
• An HP Ultrium
IMPORTANT:
The SC44Ge SAS controller driver must be installed first.
Drivers may be downloaded from the web at the following location:
nl
http://h18004.www1.hp.com/products/blades/components/c-class-storageworks.html.
To download drivers:
1. Select Tape Blades and click the product link (for example HP StorageWorks SB920c Tape Blade).
2. Click Support — > Technical Doc uments.
3. Click Download Drivers and Soft ware.
ers
SAS controller driver
The SC44Ge SAS controller driver is only available from the HP website. It can be installed from the link
on the
HP StorageWorks Tape CD-ROM or directly from the HP StorageWorks BladeSystem website,
ttp://h18004.w ww1.hp.com/products/blades/components/c-class-storageworks.html.
h
The SC44Ge SAS controller driver must be installed before the HP Ultrium Tape driver.
Tape driver for the tape drive
HP Ultrium Tape driver
Please refer to http://h18004.www1.hp.com/products/blades/components/c-class-storageworks.html
for the latest information about supported operating systems.
NOTE:
Certain backup applications require you to use their own Tape driver instead of the HP Ultrium Tape
driver.
Installing on Windows
The CD-ROM contains a Tape driver install package for supported Microsoft Windows operating systems.
If you prefer to use Windows Device Manager to install the tape drivers manually, you will find them in
the
drivers directory on the CD-ROM.
Updates to the drivers will be provided on the HP StorageWorks BladeSystem website
(h
ttp://h18004.w ww1.hp.com/products/blades/components/c-class-storageworks.html).
Tape Blade
17
Installing on UN
The recommended backup applications use the operating system’s standard, built-in device drivers. To
upgrade drivers we recommend that you patch to the latest version of the operating system.
IX
Installing on IA64
If you are installing on an IA64 system, such as an HP Integrity server, check http://
h18004.www1. hp.com/products/blades/components/c-class-storageworks.html for the latest
information on the availability of backup application upgrades and drivers.
Upgrade back
software
up
to check h
It is importa
c-class-storageworks.html for software compatibility and install any recommended upgrades.
For optimum performance it is important to use a backup application that is appropriate for your
system’s configuration. HP, Symantec, Legato, Yosemite and Computer Associates all provide suitable
products. Further details about these and other products that may be appropriate can be found on
the
HP conne
1. Go to h
and select Tape Blades.
2. Select you
3. Click on the Tape Blade tab and select your combination of operating system and tape drive model
in
Alist ofsu
is
drives and tape blades support HP OBDR. However, you can only use this feature if your system
configuration and backup application also s upport it. See “Compatibility” on page 45.)
4. Make sure
downloa
nt
ctivity website.
ttp://h18004.www1.hp.com/products/blades/components/c-class-storageworks.html
model of tape blade and select Support -> Compatibility & Tools.
r
the table.
pported backup applications is displayed. This will also tell you whether your configuration
compatible with HP One-Button Disaster Recovery, HP OBDR. (All HP StorageWorks tape
you have a backup application that supports HP StorageWorks Ultrium tape drives and
any upgrades or patches, if required.
d
Enabling encryption
Your HP StorageWorks Tape Blade includes hardware capable of performing data encryption while
writing and data decryption while reading, both at full speed. This is only possible with Ultrium 1.6 TB
media. See also “HP StorageWorks SB1760c Tape Blades and encryption” on page 40.
ttp://h18004.w ww1.hp.com/products/blades/components/
If you wish to make use of the encryption capability, you must enable this feature via the backup
software application. Refer to h
c-class-storageworks.html to find out which applications support this advanced data protection capability.
18
Drivers and backup software
ttp://h18004.w ww1.hp.com/products/blades/components/
3 Installing an HP StorageWorks
Tape Blade
In this chapter:
•
“Before you start”onpage19
•
“Installation with a half-height par tner server blade” o n page 20
• “Installation with a full-height partner server blade” on page 24
•
“Powering the tape blade on and off”onpage28
Before you s
These installation instructions assume you have already:
1. Installed and configured an HP BladeSystem c-Class enclosure. It must be running the correct
firmware for it to support the tape blade. Firmware version 1.3 or later is required when installing in
a
c7000 enclosure. In a c3000 enclosure all versions of the firmware support the HP StorageWorks
Tape Blade. For the best reliability, performance and new features update to the most recent version
of
the firm
2. Installed the partner ser ver blade. It must be powered off before you install the tape blade. We
recommend that you use the Shutdown command on the partner server blade to do this.
3. Install
enclosure.
NOTE:
The most current documentation for HP BladeSystem components is available at the HP website
/www.hp.com/go/bladesystem/documentation).
ttp:/
(h
You need one half-height device bay in which to install the HP StorageWorks Ultrium Tape Blade. The
tape blade may be used with a half-height or a full-height server blade and must be installed next
to the partner server blade.
tart
ware.
ed any device bay dividers as recommended in the documentation provided with the c-Class
Tape Blade
19
Figure 2 H alf-height device bay numbering in a c7000 enc l osure
NOTE:
In c3000enclosuresdevices areseatedhorizontallybut thesameinstallationrules apply. Thetape
in the adjacent device bay below or above the pa rtner server blade. Slot combinations
resi
des
blade
are1&2,3&4,5&6,7&8.
Figure 3 H alf-height device bay numbering in a c3000 en c losure
Installation with a half-height partner server blade
If you are installing with a full-height partner server blade, refer to
“Installation with a full-height partner server blade” on page 24.
NOTE:
The partner server blade and any device bay dividers must be installed and powered down before you
install the tape blade. See the documentation that ships with the server blade.
20
Installing an HP StorageWorks Tape Blade
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server blade or the enclosure
unless all device bays are populated with either a component or a blank.
1. Identify the partner server blade to be installed with the HP StorageWorks Tape Blade. The two
blades
always occupy a pair of device bays.
• c7000 enclosures: Slotcombinationsare: 1&2,3&4,5&6,7&8,9&10,11&
12, 13 & 14, 15 & 16.
Partnerserverblade in
bay:
Tape Blade in bay: even-numbered bay to the right
HP
odd-numbered bay even-numbered bay
odd-numbered bay to the left
Figure 4 Paired locations in a c7000 enclosure with a half-heig ht partner server
blade
• c3000 enclosures: Slotcombinationsare: 1&2,3&4,5&6,7&8.
Partnerserverblade in bay:
HP Tape Blade in bay:
1
2
2 3
1
4
4
3 6
5
6
5
7
8
8
7
Tape Blade
21
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