Hp E75160 User Manual

HP PageWide Managed Color E75160
User Guide
Copyright and License
Trademark Credits
© Copyright 2017 HP Development Company, L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 1, 9/2017
Adobe®, Adobe Photoshop®, Acrobat®, and PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
OS X is a trademark of Apple Inc., registered in the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.
Google™ is a trademark of Google Inc.
Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open Group.
Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Caution icons ............................................................................................................................................................................. 2
Printer views .............................................................................................................................................................................. 3
Printer front view ................................................................................................................................................. 3
Printer back view and interface ports ............................................................................................................... 4
Control-panel view ............................................................................................................................................... 5
How to use the touchscreen control panel ................................................................................. 7
Printer specications ................................................................................................................................................................ 8
Technical specications ....................................................................................................................................... 8
Supported operating systems ........................................................................................................................... 9
Mobile printing solutions .................................................................................................................................. 11
Printer dimensions ............................................................................................................................................ 11
Power consumption, electrical specications, and acoustic emissions .................................................... 12
Operating environment range ......................................................................................................................... 12
Printer hardware setup and software installation ............................................................................................................ 14
2 Paper trays .............................................................................................................................................................................................. 15
Load paper to Tray 1 (multipurpose tray) .......................................................................................................................... 16
Introduction ........................................................................................................................................................ 16
Tray 1 paper orientation ................................................................................................................................... 17
Use alternative letterhead mode .................................................................................................................... 22
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 22
Load paper to Tray 2 ............................................................................................................................................................. 23
Introduction ........................................................................................................................................................ 23
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 25
Use alternative letterhead mode .................................................................................................................... 29
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 29
Load the 4,000-sheet high-capacity input (HCI) tray ....................................................................................................... 30
Introduction ........................................................................................................................................................ 30
HCI paper orientation ........................................................................................................................................ 32
Use alternative letterhead mode .................................................................................................................... 33
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 34
ENWW iii
Load and print envelopes ..................................................................................................................................................... 35
Introduction ........................................................................................................................................................ 35
Print envelopes .................................................................................................................................................. 35
Envelope orientation ......................................................................................................................................... 35
Load and print labels ............................................................................................................................................................. 37
Introduction ........................................................................................................................................................ 37
Manually feed labels ......................................................................................................................................... 37
Label orientation ............................................................................................................................................... 38
3 Supplies, accessories, and parts .......................................................................................................................................................... 39
Order supplies, accessories, and parts ............................................................................................................................... 40
Ordering .............................................................................................................................................................. 40
Supplies and accessories ................................................................................................................................. 40
Maintenance/long-life consumables (LLC) .................................................................................................... 42
Customer self-repair parts ............................................................................................................................... 42
Replace the cartridges ........................................................................................................................................................... 44
Introduction ........................................................................................................................................................ 44
Cartridge information ....................................................................................................................................... 44
Remove and replace the cartridges ................................................................................................................ 46
Replace the service uid container ..................................................................................................................................... 49
Introduction ........................................................................................................................................................ 49
Remove and replace the service uid container ........................................................................................... 49
4 Print .......................................................................................................................................................................................................... 53
Print tasks (Windows) ............................................................................................................................................................ 54
How to print (Windows) .................................................................................................................................... 54
Automatically print on both sides (Windows) ............................................................................................... 54
Manually print on both sides (Windows) ........................................................................................................ 55
Print multiple pages per sheet (Windows) .................................................................................................... 55
Select the paper type (Windows) .................................................................................................................... 56
Additional print tasks ........................................................................................................................................ 57
Print tasks (OS X) .................................................................................................................................................................... 58
How to print (OS X) ............................................................................................................................................ 58
Automatically print on both sides (OS X) ....................................................................................................... 58
Manually print on both sides (OS X) ................................................................................................................ 58
Print multiple pages per sheet (OS X) ............................................................................................................ 59
Select the paper type (OS X) ............................................................................................................................ 59
Additional print tasks ........................................................................................................................................ 59
Store print jobs on the printer to print later or print privately ........................................................................................ 60
Introduction ........................................................................................................................................................ 60
Create a stored job (Windows) ......................................................................................................................... 60
iv ENWW
Create a stored job (OS X) ................................................................................................................................. 61
Print a stored job ............................................................................................................................................... 62
Delete a stored job ............................................................................................................................................ 62
Delete a job that is stored on the printer .................................................................................. 62
Change the job storage limit ....................................................................................................... 62
Information sent to printer for Job Accounting purposes ........................................................................... 63
Mobile printing ........................................................................................................................................................................ 64
Introduction ........................................................................................................................................................ 64
Wi-Fi Direct and NFC Connect and Print ......................................................................................................... 64
HP ePrint via email ............................................................................................................................................ 65
HP ePrint software ............................................................................................................................................ 66
AirPrint ................................................................................................................................................................. 66
Android embedded printing ............................................................................................................................. 66
Print from the USB port ........................................................................................................................................................ 68
Introduction ........................................................................................................................................................ 68
Enable the USB port for printing ..................................................................................................................... 68
Print USB documents ........................................................................................................................................ 69
5 Manage the printer ................................................................................................................................................................................. 71
Advanced conguration with the HP Embedded Web Server (EWS) ............................................................................. 72
Introduction ........................................................................................................................................................ 72
How to access the HP Embedded Web Server (EWS) .................................................................................. 72
HP Embedded Web Server features ............................................................................................................... 73
Information tab ............................................................................................................................. 73
General tab .................................................................................................................................... 74
Print tab .......................................................................................................................................... 75
Troubleshooting tab ..................................................................................................................... 75
Security tab .................................................................................................................................... 76
HP Web Services tab ..................................................................................................................... 76
Networking tab .............................................................................................................................. 76
Other Links list ............................................................................................................................... 78
Congure IP network settings .............................................................................................................................................. 79
Printer sharing disclaimer ................................................................................................................................ 79
View or change network settings ................................................................................................................... 79
Rename the printer on a network ................................................................................................................... 79
Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 80
Manually congure IPv6 TCP/IP parameters from the control panel ........................................................ 80
Link speed and duplex settings ....................................................................................................................... 81
Printer security features ....................................................................................................................................................... 82
Introduction ........................................................................................................................................................ 82
Security statements .......................................................................................................................................... 82
ENWW v
Assign an administrator password ................................................................................................................. 82
IP Security ........................................................................................................................................................... 83
Lock the formatter ............................................................................................................................................ 83
Encryption support: HP High Performance Secure Hard Disks .................................................................. 83
Energy-conservation settings .............................................................................................................................................. 84
Introduction ........................................................................................................................................................ 84
Set the sleep timer and congure the printer to use 1 watt or less of power ......................................... 84
HP Web Jetadmin ................................................................................................................................................................... 85
Software and rmware updates .......................................................................................................................................... 86
6 Solve problems ....................................................................................................................................................................................... 87
Customer support .................................................................................................................................................................. 88
Control panel help system .................................................................................................................................................... 89
Restore factory settings ........................................................................................................................................................ 90
Introduction ........................................................................................................................................................ 90
Method one: Restore factory settings from the printer control panel ...................................................... 90
Method two: Restore factory settings from the HP Embedded Web Server (network-connected
printers only) ...................................................................................................................................................... 90
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ................................. 91
Change the “Very Low” settings ...................................................................................................................... 91
Order supplies .................................................................................................................................................... 91
Printer does not pick up paper or misfeeds ....................................................................................................................... 93
Introduction ........................................................................................................................................................ 93
The printer does not pick up paper ................................................................................................................. 93
The printer picks up multiple sheets of paper .............................................................................................. 95
Clear paper jams ..................................................................................................................................................................... 99
Introduction ........................................................................................................................................................ 99
Paper jam locations ........................................................................................................................................... 99
Auto-navigation for clearing paper jams ..................................................................................................... 100
Experiencing frequent or recurring paper jams? ....................................................................................... 100
Clear paper jams in Tray 1 ............................................................................................................................. 101
Clear paper jams in Tray 2 ............................................................................................................................. 104
Clear paper jams in Tray 3 ............................................................................................................................. 106
Clear paper jams in the output bin ............................................................................................................... 110
Clear paper jams in the duplexer .................................................................................................................. 111
Clear paper jams in the 3x550-sheet trays ................................................................................................ 113
Clear paper jams in the 4,000-sheet high-capacity input (HCI) tray ....................................................... 115
Improve print quality ........................................................................................................................................................... 120
Introduction ...................................................................................................................................................... 120
Check the cartridge status ............................................................................................................................. 120
Update the printer rmware .......................................................................................................................... 121
vi ENWW
Change the print quality setting ................................................................................................................... 121
Print from a dierent software program .................................................................................................... 121
Check paper and quality settings ................................................................................................................. 121
Check grayscale and black settings ............................................................................................................. 122
Adjust color settings (Windows) ................................................................................................................... 122
Check paper and the printing environment ................................................................................................ 123
Step one: Use paper that meets HP specications ............................................................... 123
Step two: Check the environment ............................................................................................ 123
Visually inspect the cartridge ........................................................................................................................ 124
Clean the printer .............................................................................................................................................. 125
Print and interpret the Print Quality Report ........................................................................... 125
Clean the printhead .................................................................................................................... 125
Clean the rollers .......................................................................................................................... 126
Try a dierent print driver .............................................................................................................................. 126
Solve wired network problems .......................................................................................................................................... 128
Introduction ...................................................................................................................................................... 128
Poor physical connection ............................................................................................................................... 128
The computer is unable to communicate with the printer ....................................................................... 128
The printer is using incorrect link and duplex settings for the network ................................................. 129
New software programs might be causing compatibility problems ....................................................... 129
The computer or workstation might be set up incorrectly ....................................................................... 129
The printer is disabled, or other network settings are incorrect ............................................................. 129
Index ........................................................................................................................................................................................................... 131
ENWW vii
viii ENWW

1 Printer overview

Caution icons
Printer views
Printer specications
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/pwcolorE75160.
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
ENWW 1

Caution icons

CAUTION: Sharp edge in close proximity.
CAUTION: Keep body parts away from moving parts.
CAUTION: Hot surface.
CAUTION: Electrical shock.
2 Chapter 1 Printer overview ENWW

Printer views

1
2
4 5
6
7
8
3
910
11

Printer front view

Printer back view and interface ports
Control-panel view
Printer front view
1 Left door
2 Easy-access USB printing port
3 Control panel with color touchscreen display (tilts up for easier viewing)
4 On/O button
5 Serial number and product number label
6 Output bin and output bin stop
7 Right door (access for clearing jams)
8 Duplexer
9 Tray 2
10 Front door (access to the cartridge)
11 Service uid container
ENWW Printer views 3

Printer back view and interface ports

1 2 3 4 5
6
1
2
3
4
1 Power connection
2 Formatter plate (contains the interface ports)
3 Access door to interface ports and cable lock slot
4 Multipurpose tray (Tray 1)
5 Tray 1 extension
6 Hardware integration pocket (HIP) for connecting accessories and third-party devices
The printer includes the following interface ports.
1 Host USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
2 Local area network (LAN) Ethernet (RJ-45) network port
3 Hi-Speed USB 2.0 printing port
4 Cable lock slot
4 Chapter 1 Printer overview ENWW

Control-panel view

4
6
7
5
8
2
3
1
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by selecting the Home button.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
1 Reset button Select the Reset button to clear changes, release the printer from a paused state, display the Message
Center if there are errors, and restore the default settings.
2 Sign In or Sign Out button Select the Sign In button to access secured features.
Select the Sign Out button to sign out of the printer. The printer restores all options to the default settings.
NOTE: This button displays only if the administrator has congured the printer to require permission
for access to features.
3
Information button
4
Help button
5 Current time Displays the current time.
6 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications.
Select the Information button to access a screen that provides access to several types of printer information. Select the following buttons on the Information screen for printer information:
Display Language: Change the language setting for the current user session.
Sleep Mode: Place the printer into sleep mode.
Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
Wireless: View or change wireless connection settings (wireless accessory equipped models only).
Ethernet: View or change Ethernet connection settings.
HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
Select the Help button to open the embedded help system.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
ENWW Printer views 5
7 Home-screen page
indicator
Indicates the number of pages on the Home screen or in an application. The current page is highlighted. Swipe the screen sideways to scroll between pages.
8
Home button
Select the Home button to return to the Home screen.
6 Chapter 1 Printer overview ENWW
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through menus, briey touch the screen to stop the scrolling.
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When scrolling through menus, briey touch the screen to stop the scrolling.
Touch the Settings icon to open the Settings app.
Swipe until the Settings app displays.
Scroll through the Settings app.
ENWW Printer views 7
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/pwcolorE75160.
Technical specications
Supported operating systems
Mobile printing solutions
Printer dimensions
Power consumption, electrical specications, and acoustic emissions
Operating environment range
Technical specications
Model name
Product number
Paper handling Tray 1 (100-sheet capacity)
Tray 2 (550-sheet capacity)
550-sheet paper tray
NOTE: The printer supports one optional input accessory.
550-sheet paper tray and stand Optional
3x550-sheet paper tray Optional
4,000-sheet high-capacity input (HCI) tray Optional
Automatic duplex printing
Connectivity 10/100/1000 Ethernet LAN connection with IPv4 and IPv6
Hi-Speed USB 2.0
Easy-access USB port for printing without a computer and upgrading
the rmware
HP Internal USB Ports Optional
HP Jetdirect 3000w NFC/Wireless Accessory for printing from mobile
devices
E75160dn
J7Z06A
Optional
Optional
HP Jetdirect 2900nw Print Server Accessory for wireless connectivity Optional
Hardware integration pocket (HIP) for connecting accessories and
third-party devices
Memory 1.5 GB memory, expandable to 2.5 GB by adding DIMM memory
module
HP 8 GB eMMC module
HP Secure High Performance Hard Disk Drive (FIPS) Optional
Control-panel display and input Constant-view color touchscreen control panel
8 Chapter 1 Printer overview ENWW
Model name
E75160dn
Product number
Print Prints 60 ppm on letter and A4 size paper in Professional mode.
Prints 80 ppm on letter and A4 size paper in General Oice mode.
Easy-access USB printing (no computer required)

Supported operating systems

Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic Windows PCL 6, HP print drivers for OS X, and to the software installer.
Windows: Download HP Easy Start from 123.hp.com/PageWide to install the HP print driver. Or go to the printer­support website for this printer: www.hp.com/support/pwcolorE75160 to download the print driver or the software installer to install the HP print driver.
OS X: Mac computers are supported with this printer. Download HP Easy Start from 123.hp.com/PageWide to install the HP print driver.
1. Go to 123.hp.com/PageWide.
J7Z06A
2. Follow the steps provided to download the printer software.
Table
1-1 Supported operating systems and print drivers
Operating system Print driver installed (from the software on
the web)
Windows® XP SP3, 32-bit
Windows Vista®, 32-bit
Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
The “HP PCL.6” printer-specic print driver is installed for this operating system as part of the software installation.
The “HP PCL.6” printer-specic print driver is installed for this operating system as part of the software installation.
installed for this operating system as part of the software installation.
installed for this operating system as part of the software installation.
driver is installed for this operating system as part of the software installation.
Notes
Microsoft retired mainstream support for Windows XP in April 2009. HP will continue to provide best eort support for the discontinued XP operating system. Some features and page sizes in the print driver are not supported.
Microsoft retired mainstream support for Windows Vista in April 2012. HP will continue to provide best eort support for the discontinued Vista operating system. Some features and page sizes in the print driver are not supported.
Windows 8 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.
Windows 8.1 RT support is provided through Microsoft IN OS Version 4, 32-bit driver.
ENWW Printer specications 9
Table 1-1 Supported operating systems and print drivers (continued)
Operating system Print driver installed (from the software on
the web)
Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
driver is installed for this operating system as part of the software installation.
Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Notes
Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best eort support for the discontinued Server 2008 operating system. Some features and page sizes in the print driver are not supported.
Microsoft retired mainstream support for Windows Server 2008 in January 2015. HP will continue to provide best eort support for the discontinued Server 2008 operating system.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is
available for download from the printer­support website. Download the driver, and then use the Microsoft Add Printer tool to install it.
OS X 10.11 El Capitan, OS X 10.12 Sierra Download HP Easy Start from 123.hp.com/
PageWide, and then use it to install the print
driver.
NOTE: Supported operating systems can change. For a current list of supported operating systems, go to www.hp.com/support/pwcolorE75160 for HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.
10 Chapter 1 Printer overview ENWW
Table 1-2 Minimum system requirements
Windows OS X
Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
400 MB of available hard-disk space
1 GB RAM (32-bit) or 2 GB RAM (64-bit)

Mobile printing solutions

HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet, smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
MobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.
HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with HP Connected)
HP ePrint app (Available for Android and iOS)
HP ePrint software
Google Cloud Print
AirPrint
Internet connection
Dedicated USB 1.1 or 2.0 connection or a network connection
1 GB of available hard-disk space
Android Printing
Windows 10 Printing

Printer dimensions

NOTE: These values are subject to change. For current information, go to www.hp.com/support/ pwcolorE75160.
Table 1-3 Dimensions for printer base model
Printer fully closed Printer fully opened
Height 462 mm (18.2 in) 534 mm (21 in)
Depth 595 mm (23.4 in) 1,027 mm (40.4 in)
Width 600 mm (23.6 in) 1530 mm (60.2 in)
Weight (with cartridge) 45.6 kg (100.5 lb)
Table 1-4 Dimensions for the 1x550-sheet paper feeder
Printer fully closed Printer fully opened
Height 117 mm (4.6 in) 117 mm (4.6 in)
ENWW Printer specications 11
Table 1-4 Dimensions for the 1x550-sheet paper feeder (continued)
Printer fully closed Printer fully opened
Depth 520 mm (20.5 in) 685 mm (27 in)
Width 600 mm (23.6 in) 600 mm (23.6 in)
Weight (with cartridge) 9.5 kg (21 lb)
Table 1-5 Dimensions for the 1x550-sheet paper feeder with stand
Accessory fully closed Accessory fully opened
Height 436 mm (17.2 in) 436 mm (17.2 in)
Depth 520 mm (20.5 in) 685 mm (27 in)
Width 600 mm (23.6 in) 600 mm (23.6 in)
Weight 28.6 kg (63 lb)
Table 1-6 Dimensions for the 3x550-sheet paper feeder with stand
Printer fully closed Printer fully opened
Height 436 mm (17.2 in) 436 mm (17.2 in)
Depth 520 mm (20.5 in) 685 mm (27 in)
Width 600 mm (23.6 in) 600 mm (23.6 in)
Weight (with cartridge) 34 kg (75 lb)
Table 1-7 Dimensions for the 4,000-sheet HCI with stand
Accessory fully closed Accessory fully opened
Height 436 mm (17.2 in) 436 mm (17.2 in)
Depth 520 mm (20.5 in) 685 mm (27 in)
Width 600 mm (23.6 in) 600 mm (23.6 in)
Weight 41.3 kg (91 lb)
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/pwcolorE75160 for current information.

Operating environment range

1-8 Operating environment range
Table
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)
12 Chapter 1 Printer overview ENWW
Table 1-8 Operating environment range (continued)
Environment Recommended Allowed
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
Altitude Not applicable 0 to 3048 m (0 to 10,000 ft)
ENWW Printer specications 13

Printer hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web.
Go to www.hp.com/support/pwcolorE75160 for HP's all-inclusive help for the printer. Find the following support:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
14 Chapter 1 Printer overview ENWW

2 Paper trays

Load paper to Tray 1 (multipurpose tray)
Load paper to Tray 2
Load the 4,000-sheet high-capacity input (HCI) tray
Load and print envelopes
Load and print labels
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/pwcolorE75160.
HP's all-inclusive help for the printer includes the following information:
Install and congure
Learn and use
Solve problems
Download software and rmware updates
Join support forums
Find warranty and regulatory information
ENWW 15

Load paper to Tray 1 (multipurpose tray)

Introduction

CAUTION: Do not extend more than one paper tray at a time. Do not use paper tray as a step. Keep hands out
of paper trays when closing. All trays must be closed when moving the printer.
The following information describes how to load paper in Tray 1. The tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 14 envelopes.
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
1. Open Tray 1.
NOTE: To print on longer paper, such as legal-
size, pull out the Tray 1 extension.
2. Adjust the paper-width guides to the size of the
paper being used.
16 Chapter 2 Paper trays ENWW
3. Load paper in the tray. For information about how
to orient the paper, see Table 2-1 Tray 1 paper
orientation on page 17.
4. Adjust the width guides so that they touch the
paper stack, but do not bend it.

Tray 1 paper orientation

Table
2-1 Tray 1 paper orientation
Paper type Image orientation Duplex mode Paper size How to load paper
Letterhead or preprinted Portrait 1-sided printing 12x18, 11x17, RA3, A3, 8K
(273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7, 4x6, 10x15 cm, A6, Japanese Postcard (100x148 mm)
Face-down
Bottom edge leading into the printer
ENWW Load paper to Tray 1 (multipurpose tray) 17
Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
A4, Letter, 16K
(197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard (148x200 mm), 16K (195x270 mm), 16K (197x273 mm), B6 (JIS), 5x7, A6, Japanese Postcard (100x148 mm)
Automatic 2-sided
printing or with Alternative Letterhead Mode enabled
12x18, 11x17, RA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7, 4x6, 10x15 cm, A6, Japanese Postcard (100x148 mm)
Face-down
Left side of pre-printed image leading into the printer
Face-up
Top edge leading into the printer
A4, Letter, 16K
(197x27 3 mm), 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard (148x200 mm), 16K (195x270 mm), 16K (197x273 mm), B6 (JIS), 5x7, A6, Japanese Postcard (100x148 mm)
Face-up
Right side of pre-printed image leading into the printer
18 Chapter 2 Paper trays ENWW
Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Landscape 1-sided printing 12x18, 11x17, RA3, A3, 8K
(273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm), 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Statement, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7
4x6, 10x15 cm, A6, Japanese Postcard (these are more narrow than 5 in and therefore must be fed short­edge-feed)
Automatic 2-sided
printing or with Alternative Letterhead Mode enabled
12x18, 11x17, RA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm), 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Statement, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7
Face-down
Left side of pre-printed image leading into the printer
Face-up
Right side of the pre-printed image leading into the printer
4x6, 10x15 cm, A6, Japanese Postcard (these are more narrow than 5 in and therefore must be fed short­edge-feed)
1-sided printing A4, Letter, 16K (197x273
mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6
Face-down
Bottom edge leading into the printer
ENWW Load paper to Tray 1 (multipurpose tray) 19
Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Automatic 2-sided
printing or with Alternative Letterhead Mode enabled
Prepunched Portrait 1-sided printing 12x18, 11x17, RA3, A3, 8K
A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6
(273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, A6, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7, 4x6, 10x15 cm, Japanese Postcard
Face-up
Top edge leading into the printer
Face-down
Holes toward the back of the printer
Automatic 2-sided
printing or with Alternative Letterhead Mode enabled
12x18, 11x17, RA3, A3, 8K (273x394 mm), 8K (270x390 mm), 8K (260x368 mm), B4 (JIS), Legal, Ocio (8.5x13), Ocio (216x340 mm), C4, SRA4, RA4, Arch A, A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, A6, 5x8, Double Japan Postcard (148x200 mm), B6 (JIS), 5x7, 4x6, 10x15 cm, Japanese Postcard
Face-up
Holes toward the back of the printer
20 Chapter 2 Paper trays ENWW
Table 2-1 Tray 1 paper orientation (continued)
Paper type Image orientation Duplex mode Paper size How to load paper
Landscape 1-sided printing A4, Letter, 16K (197x273
mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6
Automatic 2-sided
printing or with Alternative Letterhead Mode enabled
A4, Letter, 16K (197x273 mm) 16K (195x270 mm), Executive, A5, 16K (184x260 mm), B5 (JIS), Arch A, Statement, 5x8, Double Japan Postcard, 5x7, B6 (JIS), A6
Face-down
Holes away from the printer
Face-up
Holes towards the printer
ENWW Load paper to Tray 1 (multipurpose tray) 21

Use alternative letterhead mode

Use the Alternative Letterhead Mode feature to load letterhead or preprinted paper into the tray the same way for all jobs, whether printing to one side of the sheet of paper or to both sides. When using this mode, load paper as for automatic duplex printing.
To use the feature, enable it by using the printer control-panel menus.
Enable Alternative Letterhead Mode by using the printer control-panel menus
1. From the Home screen on the printer control panel, open the Settings menu.
2. Open the following menus:
Copy/Print or Print
Manage Trays
Alternative Letterhead Mode
3. Select On.
22 Chapter 2 Paper trays ENWW
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