HP Color LaserJet Managed E65150, E65160
User Guide
www.hp.com/videos/LaserJet
www.hp.com/support/colorljE65150
www.hp.com/support/colorljE65160
HP Color LaserJet Managed E65150, E65160
User Guide
Copyright and License
© Copyright 2019 HP Development Company,
L.P.
Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Edition 1, 04/2019
Trademark Credits
Adobe®, Adobe Photoshop®, Acrobat®, and PostScript® are trademarks of Adobe Systems Incorporated.
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
macOS is a trademark of Apple Inc., registered in the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered in the U.S. and other countries.
Google™ is a trademark of Google Inc.
Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.
UNIX® is a registered trademark of The Open Group.
Table of contents
1 Printer overview ........................................................................................................................................................................................ |
1 |
Warning icons ............................................................................................................................................................................ |
1 |
Potential shock hazard ............................................................................................................................................................ |
2 |
Printer views .............................................................................................................................................................................. |
3 |
Printer front view ................................................................................................................................................. |
3 |
Printer back view .................................................................................................................................................. |
4 |
Interface ports ...................................................................................................................................................... |
5 |
Control-panel view ............................................................................................................................................... |
6 |
How to use the touchscreen control panel ................................................................................. |
8 |
Printer specifications ................................................................................................................................................................ |
9 |
Technical specifications ....................................................................................................................................... |
9 |
Supported operating systems ......................................................................................................................... |
11 |
Printer dimensions ............................................................................................................................................ |
13 |
Power consumption, electrical specifications, and acoustic emissions .................................................... |
15 |
Operating-environment range ........................................................................................................................ |
15 |
Printer hardware setup and software installation ............................................................................................................ |
16 |
2 Paper trays .............................................................................................................................................................................................. |
17 |
Introduction ............................................................................................................................................................................. |
18 |
Load paper to Tray 1 ............................................................................................................................................................. |
18 |
Introduction ........................................................................................................................................................ |
18 |
Tray 1 paper orientation ................................................................................................................................... |
20 |
Use alternative letterhead mode .................................................................................................................... |
22 |
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... |
22 |
Load paper to Tray 2 and the 550-sheet trays ................................................................................................................. |
23 |
Introduction ........................................................................................................................................................ |
23 |
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... |
26 |
Use alternative letterhead mode .................................................................................................................... |
28 |
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... |
28 |
Load paper to the 2,000-sheet high-capacity input tray ................................................................................................ |
29 |
Introduction ........................................................................................................................................................ |
29 |
High-capacity input tray paper orientation ................................................................................................... |
31 |
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iii |
Use alternative letterhead mode .................................................................................................................... |
33 |
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... |
33 |
Load and print envelopes ..................................................................................................................................................... |
34 |
Introduction ........................................................................................................................................................ |
34 |
Print envelopes .................................................................................................................................................. |
34 |
Envelope orientation ......................................................................................................................................... |
34 |
Load and print labels ............................................................................................................................................................. |
35 |
Introduction ........................................................................................................................................................ |
35 |
Manually feed labels ......................................................................................................................................... |
35 |
Label orientation ............................................................................................................................................... |
35 |
3 Supplies, accessories, and parts .......................................................................................................................................................... |
37 |
Order supplies, accessories, and parts ............................................................................................................................... |
38 |
Ordering .............................................................................................................................................................. |
38 |
Replace the toner cartridges ................................................................................................................................................ |
39 |
Toner-cartridge information ............................................................................................................................ |
39 |
Remove and replace the cartridges ................................................................................................................ |
40 |
Replace the toner-collection unit ........................................................................................................................................ |
42 |
4 Print .......................................................................................................................................................................................................... |
45 |
Print tasks (Windows) ............................................................................................................................................................ |
46 |
How to print (Windows) .................................................................................................................................... |
46 |
Automatically print on both sides (Windows) ............................................................................................... |
46 |
Manually print on both sides (Windows) ........................................................................................................ |
47 |
Print multiple pages per sheet (Windows) .................................................................................................... |
47 |
Select the paper type (Windows) .................................................................................................................... |
48 |
Additional print tasks ........................................................................................................................................ |
49 |
Print tasks (macOS) ............................................................................................................................................................... |
50 |
How to print (macOS) ........................................................................................................................................ |
50 |
Automatically print on both sides (macOS) ................................................................................................... |
50 |
Manually print on both sides (macOS) ........................................................................................................... |
50 |
Print multiple pages per sheet (macOS) ........................................................................................................ |
51 |
Select the paper type (macOS) ........................................................................................................................ |
51 |
Additional print tasks ........................................................................................................................................ |
51 |
Store print jobs on the printer to print later or print privately ........................................................................................ |
52 |
Introduction ........................................................................................................................................................ |
52 |
Create a stored job (Windows) ......................................................................................................................... |
52 |
Create a stored job (macOS) ............................................................................................................................ |
53 |
Print a stored job ............................................................................................................................................... |
54 |
Delete a stored job ............................................................................................................................................ |
54 |
Delete a job that is stored on the printer .................................................................................. |
54 |
iv |
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Change the job storage limit ....................................................................................................... |
54 |
Information sent to printer for Job Accounting purposes ........................................................................... |
55 |
Mobile printing solutions ....................................................................................................................................................... |
56 |
Introduction ........................................................................................................................................................ |
56 |
Wi-Fi Direct (wireless models only, with HP Jetdirect 3100w BLE/NFC/Wireless accessory |
|
installed) ............................................................................................................................................................. |
56 |
HP ePrint via email ............................................................................................................................................ |
57 |
AirPrint ................................................................................................................................................................. |
58 |
Android embedded printing ............................................................................................................................. |
58 |
Print from a USB ash drive ................................................................................................................................................. |
59 |
Introduction ........................................................................................................................................................ |
59 |
Enable the USB port for printing ..................................................................................................................... |
59 |
Print USB documents ........................................................................................................................................ |
60 |
Print using high-speed USB 2.0 port (wired) ..................................................................................................................... |
61 |
Enable the high-speed USB port for printing ................................................................................................ |
61 |
5 Manage the printer ................................................................................................................................................................................. |
63 |
Advanced configuration with the HP Embedded Web Server (EWS) ............................................................................. |
64 |
Introduction ........................................................................................................................................................ |
64 |
How to access the HP Embedded Web Server (EWS) .................................................................................. |
65 |
HP Embedded Web Server features ............................................................................................................... |
65 |
Information tab ............................................................................................................................. |
65 |
General tab .................................................................................................................................... |
65 |
Print tab .......................................................................................................................................... |
66 |
Supplies tab ................................................................................................................................... |
67 |
Troubleshooting tab ..................................................................................................................... |
67 |
Security tab .................................................................................................................................... |
67 |
HP Web Services tab ..................................................................................................................... |
68 |
Networking tab .............................................................................................................................. |
68 |
Other Links list ............................................................................................................................... |
70 |
onfigure IP network settings .............................................................................................................................................. |
71 |
Printer sharing disclaimer ................................................................................................................................ |
71 |
View or change network settings ................................................................................................................... |
71 |
Rename the printer on a network ................................................................................................................... |
71 |
Manually configure IPv4 TCP/IP parameters from the control panel ........................................................ |
72 |
Manually configure IPv6 TCP/IP parameters from the control panel ........................................................ |
72 |
Link speed and duplex settings ....................................................................................................................... |
73 |
Printer security features ....................................................................................................................................................... |
74 |
Introduction ........................................................................................................................................................ |
74 |
Security statements .......................................................................................................................................... |
74 |
IP Security ........................................................................................................................................................... |
74 |
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Assign or change the system password using the HP Embedded Web Server ....................................... |
74 |
Encryption support: HP High Performance Secure Hard Disks .................................................................. |
75 |
Lock the formatter ............................................................................................................................................ |
75 |
Energy-conservation settings .............................................................................................................................................. |
76 |
Introduction ........................................................................................................................................................ |
76 |
Set the idle settings .......................................................................................................................................... |
76 |
Set the sleep timer and configure the printer to use 1 watt or less of power ......................................... |
76 |
Set the sleep schedule ...................................................................................................................................... |
77 |
HP Web Jetadmin ................................................................................................................................................................... |
78 |
Software and firmware updates .......................................................................................................................................... |
79 |
6 Solve problems ....................................................................................................................................................................................... |
81 |
Customer support .................................................................................................................................................................. |
82 |
Control panel help system .................................................................................................................................................... |
83 |
Reset factory settings ........................................................................................................................................................... |
84 |
Introduction ........................................................................................................................................................ |
84 |
Method one: Reset factory settings from the printer control panel ......................................................... |
84 |
Method two: Reset factory settings from the HP Embedded Web Server (network-connected |
|
printers only) ...................................................................................................................................................... |
84 |
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ................................. |
85 |
Printer does not pick up paper or misfeeds ....................................................................................................................... |
86 |
Introduction ........................................................................................................................................................ |
86 |
The printer does not pick up paper ................................................................................................................. |
86 |
The printer picks up multiple sheets of paper .............................................................................................. |
88 |
Clear paper jams ..................................................................................................................................................................... |
92 |
Introduction ........................................................................................................................................................ |
92 |
Paper jam locations ........................................................................................................................................... |
92 |
Auto-navigation for clearing paper jams ....................................................................................................... |
93 |
Experiencing frequent or recurring paper jams? .......................................................................................... |
93 |
Clear paper jams in the output bin (13.E1) .................................................................................................... |
94 |
Clear paper jams in Tray 1 (13.A1) .................................................................................................................. |
95 |
Clear paper jams in Tray 2 (13.A2) .................................................................................................................. |
97 |
Clear paper jams in Tray 3, Tray 4, Tray 5 (13.A3, 13.A4, 13.A5) ............................................................ |
101 |
Clear paper jams in the 2000-sheet paper tray (13.A) ............................................................................. |
106 |
Clear paper jams in the fuser (13.B9, 13.B2, 13.FF) ................................................................................. |
110 |
Clear paper jams in the right door (13.B2) .................................................................................................. |
113 |
Resolve print-quality problems ......................................................................................................................................... |
114 |
Introduction ...................................................................................................................................................... |
114 |
Troubleshoot print quality ............................................................................................................................. |
114 |
Update the printer firmware ..................................................................................................... |
114 |
Print from a different software program ................................................................................ |
114 |
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Check the paper-type setting for the print job ...................................................................... |
114 |
Check the paper type setting on the printer ..................................................... |
114 |
Check the paper type setting (Windows) ........................................................... |
115 |
Check the paper type setting (macOS) ............................................................... |
115 |
Check toner-cartridge status .................................................................................................... |
115 |
Print a cleaning page .................................................................................................................. |
116 |
Visually inspect the toner cartridge or cartridges ................................................................. |
116 |
Check paper and the printing environment ............................................................................ |
117 |
Step one: Use paper that meets HP specifications .......................................... |
117 |
Step two: Check the environment ....................................................................... |
117 |
Step three: Set the individual tray alignment .................................................... |
117 |
Try a different print driver ......................................................................................................... |
118 |
Index ........................................................................................................................................................................................................... |
119 |
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vii |
viii |
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●Warning icons
●Potential shock hazard
●Printer views
●Printer specifications
●Printer hardware setup and software installation
For more information
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/colorljE65150 or www.hp.com/support/colorljE65160. HP's all-inclusive help for the printer includes the following information:
●Install and configure
●Learn and use
●Solve problems
●Download software and firmware updates
●Join support forums
●Find warranty and regulatory information
Warning icon definitions The following warning icons may appear on HP products. Apply appropriate caution where applicable.
●
Caution: Electric shock
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Warning icons 1 |
●
Caution: Hot surface
●
Caution: Keep body parts away from moving parts
●
Caution: Sharp edge in close proximity
Always follow basic safety precautions when using this product to reduce risk of injury from fire or electric shock.
●Read and understand all instructions in the user guide.
●Observe all warnings and instructions marked on the product.
●Use only a grounded electrical outlet when connecting the product to a power source. If you do not know whether the outlet is grounded, check with a qualified electrician.
●Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
●Unplug this product from wall outlets before cleaning.
●Do not install or use this product near water or when you are wet.
●Install the product securely on a stable surface.
●Install the product in a protected location where no one can step on or trip over the power cord.
2 Chapter 1 Printer overview |
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●Printer front view
●Printer back view
●Interface ports
●Control-panel view
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3 |
1 |
2 |
11 |
4 |
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10 |
5 |
6
9
7 |
12 |
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8 |
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13 |
Table 1-1 Printer front view legend
Image |
Printer component |
callout |
|
1Output bin
2Control panel with color graphical display
3Hardware integration pocket for connecting accessory and third-party devices
4Easy-access USB port
Insert a USB ash drive for printing without a computer or to update the printer firmware.
NOTE: An administrator must enable this port before use.
5Right door (access to the fuser and for clearing jams)
6Tray 1
7n/off button
8Tray 2
9Model name
10Front door (access to the toner cartridges). The door will automatically unlock when a toner cartridge reaches very low status.
11Cartridge door release button (to open the front door)
12Lower-right door (access for clearing jams)
131 x 550-sheet paper feeder, Tray 3 (optional)
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Printer views 3 |
1 2
3
4
6 |
5 |
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Table 1-2 Printer back view legend
Image |
Printer component |
callout |
|
1Formatter cover
2Slot for a cable-type security lock
3Formatter (contains the interface ports)
4Left door (access to the toner-collection unit)
5Power connection
6Serial number and product number label
4 Chapter 1 Printer overview |
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1
2
3
Table 1-3 Printer interface ports legend
Image |
Printer component |
callout |
|
1Local area network (LAN) Ethernet 10/100/1000 network port
2Hi-Speed USB 2.0 printing port
3USB port for connecting external USB devices (this port might be covered) NOTE: For easy-access USB printing, use the USB port near the control panel.
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Printer views 5 |
The Home screen provides access to the printer features and indicates the current status of the printer.
Return to the Home screen at any time by selecting the Homebutton.
NOTE: For more information about the printer-control-panel features, go to www.hp.com/support/ colorljE65150 or www.hp.com/support/colorljE65160, select Manuals, and then select General reference.
NOTE: The features that appear on the Home screen can vary, depending on the printer configuration.
1
2 |
3 |
4
5
6
7
8
Table 1-4 Printer control-panel view legend
Image |
Component |
|
|
Description |
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callout |
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1 |
Reset button |
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Touch the Reset button to clear changes, release the printer from a paused state, reset the copy |
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count field, display hidden errors, and restore the default settings (including the language and |
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keyboard layout). |
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2 |
Sign In or Sign Out |
Touch the Sign In button to access secured features. |
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button |
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Touch the Sign Out button to sign out of the printer. The printer restores all options to the default |
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||
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settings. |
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NOTE: This button displays only if the administrator has configured the printer to require |
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permission for access to features. |
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3 |
Information |
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button |
Touch the information button to access a screen that provides access to several types of printer |
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information. Touch the buttons at the bottom of the screen for the following information: |
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● |
Display Language: Change the language setting for the current user session. |
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● |
Sleep Mode: Place the printer into sleep mode. |
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● |
Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, |
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or other device with Wi-Fi. |
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● |
Wireless: View or change wireless connection settings (only when an optional wireless |
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accessory is installed). |
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● |
Ethernet: View or change Ethernet connection settings. |
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● |
HP Web Services: View information to connect and print to the printer using HP Web Services |
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(ePrint). |
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6 Chapter 1 Printer overview |
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Table 1-4 Printer control-panel view legend (continued)
Image |
Component |
Description |
|
callout |
|
|
|
|
|
|
|
4 |
Help |
button |
Touch the Help button to open the embedded help system. |
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5 |
Current time |
Displays the current time. |
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6 |
Applications area |
Touch any of the icons to open the application. Swipe the screen sideways to access more |
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applications. |
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NOTE: The available applications vary by printer. The administrator can configure which |
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applications appear and the order in which they appear. |
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7 |
Home-screen page |
Indicates the number of pages on the Home Screen or in an application. The current page is |
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indicator |
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highlighted. Swipe the screen sideways to scroll between pages. |
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8 |
Home |
button |
Touch the Home button to return to the Home screen. |
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Printer views 7 |
Use the following actions to use the printer touchscreen control panel.
Action |
Description |
Example |
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Touch |
Touch an item on the screen to select that item |
Touch the Settings icon to open the Settings app. |
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or open that menu. Also, when scrolling through |
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menus, brie y touch the screen to stop the |
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scrolling. |
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Swipe |
Touch the screen and then move your finger |
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horizontally to scroll the screen sideways. |
Swipe until the Settings app displays.
Scroll Touch the screen and then move your finger Scroll through the Settings app. vertically to scroll the screen up and down. When
scrolling through menus, brie y touch the screen to stop the scrolling.
8 Chapter 1 Printer overview |
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IMPORTANT: The following specifications are correct at the time of publication, but they are subject to change. For current information, see www.hp.com/support/colorljE65150 or www.hp.com/support/colorljE65160.
●Technical specifications
●Supported operating systems
●Printer dimensions
●Power consumption, electrical specifications, and acoustic emissions
●Operating-environment range
Table 1-5 Paper handling specifications
|
Model E65150dn |
Model E65160dn |
Paper handling features |
(Product # 3GY03A) |
(Product # 3GY04A) |
|
|
|
Tray 1 (100-sheet capacity) |
Included |
Included |
|
|
|
Tray 2 (550-sheet capacity) |
Included |
Included |
|
|
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1 x 550-sheet paper feeder |
Optional |
Optional |
NOTE: The E65150dn and E65160dn models accept up to two |
|
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optional 1 x 550-sheet feeders. |
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1 x 550-sheet paper feeder with stand |
Optional |
Optional |
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3 x 550-sheet paper feeder with stand |
Optional |
Optional |
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High-capacity input feeder (HCI) |
Optional |
Optional |
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Automatic duplex printing |
Included |
Included |
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Table 1-6 Connectivity specifications
|
Model E65150dn |
Model E65160dn |
Connectivity features |
(Product # 3GY03A) |
(Product # 3GY04A) |
|
|
|
10/100/1000 Ethernet LAN connection with IPv4 and IPv6 |
Included |
Included |
|
|
|
Hi-Speed USB 2.0 |
Included |
Included |
|
|
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Easy-access USB port for printing without a computer and |
Included |
Included |
upgrading the firmware |
|
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|
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Hardware Integration Pocket for connecting accessory and |
Included |
Included |
third-party devices |
|
|
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|
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HP Internal USB Ports |
Optional |
Optional |
|
|
|
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Printer specifications 9 |
Table 1-6 Connectivity specifications (continued)
|
Model E65150dn |
Model E65160dn |
Connectivity features |
(Product # 3GY03A) |
(Product # 3GY04A) |
|
|
|
HP Jetdirect 2900nw Print Server accessory for wireless |
Optional |
Optional |
connectivity |
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HP Jetdirect 3100w BLE/NFC/Wireless Accessory for printing |
Optional |
Optional |
from mobile devices |
|
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NOTE: Connected via the Hardware Integration Pocket or the |
|
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rear host USB port. The HP Jetdirect 3100w BLE/NFC/Wireless |
|
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Accessory requires the HP Internal USB ports accessory. |
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Table 1-7 Print specifications
|
Model E65150dn |
Model E65160dn |
Print features |
(Product # 3GY03A) |
(Product # 3GY04A) |
|
|
|
Prints 50 pages per minute (ppm) on letter and 47 ppm on A4- |
Included |
Included |
size paper |
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Prints 60 pages per minute (ppm) on letter and 56 ppm on A4- |
Not supported |
Included |
size paper |
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Easy-access USB printing (no computer required) |
Included |
Included |
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Store jobs in the printer memory to print later or print privately |
Included |
Included |
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Table 1-8 Other specifications
|
Model E65150dn |
Model E65160dn |
Other features |
(Product # 3GY03A) |
(Product # 3GY04A) |
|
|
|
Memory |
Included |
Included |
1 GB base memory |
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NOTE: The base memory is expandable to 2 GB by adding a |
|
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DIMM memory module. |
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Mass storage |
Optional |
Optional |
500 GB FIPS140 certified hard-disk drive |
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Security |
Optional |
Optional |
HP Trusted Platform Module for encrypting all data that passes |
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through the printer |
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Control-panel display and input |
Included |
Included |
Color touchscreen display |
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10 Chapter 1 Printer overview |
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Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specific Windows HP PCL 6 print drivers, HP print drivers for macOS, and to the software installer.
Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printersupport website for this printer: www.hp.com/support/colorljE65150 or www.hp.com/support/colorljE65160 to download the print driver or the software installer to install the HP print driver.
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/ LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.
1.Go to 123.hp.com/LaserJet.
2.Follow the steps provided to download the printer software.
Table 1-9 Supported operating systems and print drivers
Operating system |
Print driver (for Windows, or the installer on the web for macOS) |
|
|
Windows 7, 32-bit and 64-bit |
The “HP PCL 6” printer-specific print driver is installed for this |
|
operating system as part of the software installation. |
|
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Windows 8, 32-bit and 64-bit |
The “HP PCL 6” printer-specific print driver is installed for this |
|
operating system as part of the software installation. |
|
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Windows 8.1, 32-bit and 64-bit |
The “HP PCL-6” V4 printer-specific print driver is installed for this |
|
operating system as part of the software installation. |
|
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Windows 10, 32-bit and 64-bit |
The “HP PCL-6” V4 printer-specific print driver is installed for this |
|
operating system as part of the software installation. |
|
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Windows Server 2008 R2, SP 1, 64-bit |
The PCL 6 printer-specific print driver is available for download from |
|
the printer-support website. Download the driver, and then use the |
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Microsoft Add Printer tool to install it. |
|
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Windows Server 2012, 64-bit |
The PCL 6 printer-specific print driver is available for download from |
|
the printer-support website. Download the driver, and then use the |
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Microsoft Add Printer tool to install it. |
|
|
Windows Server 2012 R2, 64-bit |
The PCL 6 printer-specific print driver is available for download from |
|
the printer-support website. Download the driver, and then use the |
|
Microsoft Add Printer tool to install it. |
|
|
Windows Server 2016, 64-bit |
The PCL 6 printer-specific print driver is available for download from |
|
the printer-support website. Download the driver, and then use the |
|
Microsoft Add Printer tool to install it. |
|
|
macOS 10.12 Sierra, macOS 10.13 High Sierra |
Download HP Easy Start from 123.hp.com/LaserJet, and then use it |
|
to install the print driver. |
|
|
NOTE: Supported operating systems can change.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/colorljE65150 or www.hp.com/support/colorljE65160 for HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information, click the links.
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Printer specifications 11 |
Table 1-10 Minimum system requirements
Windows |
macOS |
||
|
|
|
|
● |
Internet connection |
● |
Internet connection |
● |
Dedicated USB 1.1 or 2.0 connection or a network connection |
● |
Dedicated USB 1.1 or 2.0 connection or a network connection |
● |
2 GB of available hard-disk space |
● |
1.5 GB of available hard-disk space |
●1 GB RAM (32-bit) or 2 GB RAM (64-bit)
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The file size is approximately 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account. The driver-only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard do not install this service.
To uninstall the service, open the Control Panel, select Programs or Programs and Features, and then select Add/ Remove Programs or Uninstall a Program to remove the service. The file name is HPSmartDeviceAgentBase.
12 Chapter 1 Printer overview |
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Table 1-11 Dimensions for the dn models
Dimension |
Printer fully closed |
Printer fully opened |
|
|
|
Height |
482 mm (19 in) |
482 mm (19 in) |
|
|
|
Depth |
458 mm (18 in) |
770 mm (30.3 in) |
|
|
|
Width |
510 mm (20 in) |
963 mm (37.9 in) |
|
|
|
Weight |
26.8 kg (59 lb) |
|
|
|
|
Table 1-12 Dimensions for the 1 x 550-sheet paper feeder
Dimension |
Measurement |
|
|
Height |
130 mm (5.1 in) |
|
|
Depth |
Tray closed: 458 mm (18 in) |
|
Tray opened: 770 mm (30.3 in) |
|
|
Width |
Door closed: 510 mm (20.7 in) |
|
Door opened: 510 mm (20.7 in) |
|
|
Weight |
6.3 kg (13.8 lb) |
|
|
Table 1-13 Dimensions for the printer with one 1 x 550-sheet paper feeder
Dimension |
Printer fully closed |
Printer fully opened |
|
|
|
Height |
dn models: 640 mm (25.1 in) |
dn models: 640 mm (25.1 in) |
|
|
|
Depth |
458 mm (18 in) |
770 mm (30.3 in) |
|
|
|
Width |
510 mm (20.7 in) |
963 mm (37.9 in) |
|
|
|
Weight |
33.1 kg (72.9 lb) |
|
|
|
|
Table 1-14 Dimensions for the 1 x 550-sheet paper feeder with stand
Dimension |
Measurement |
|
|
Height |
450 mm (17.7 in) |
|
|
Depth |
Tray closed: 657 mm (25.8 in) |
|
Tray opened: 948 mm (37.3 in) |
|
|
Width |
Door closed: 657 mm (25.8 in) |
|
Door opened: 992 mm (39 in) |
|
|
Weight |
18.6 kg (41 lb) |
|
|
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Printer specifications 13 |
Table 1-15 Dimensions for the printer and the 1 x 550-sheet paper feeder with stand
Dimension |
Printer and accessories fully closed |
Printer and accessories fully opened |
|
|
|
Height |
932 mm (36.6 in) |
932 mm (36.6 in) |
|
|
|
Depth |
657 mm (25.8 in) |
948 mm (37.3 in) |
|
|
|
Width |
657 mm (25.8 in) |
992 mm (39 in) |
|
|
|
Weight |
45.4 kg (100 lb) |
|
|
|
|
Table 1-16 Dimensions for the 3 x 550-sheet paper feeder with stand
Dimension |
Measurement |
|
|
Height |
450 mm (17.7 in) |
|
|
Depth |
Tray closed: 657 mm (25.8 in) |
|
Tray open: 984 mm (37.3 in) |
|
|
Width |
Door closed: 657 mm (25.8 in) |
|
Door open: 992 mm (39 in) |
|
|
Weight |
22.7 kg (50 lb) |
|
|
Table 1-17 Dimensions for the printer and the 3 x 550-sheet paper feeder with stand
Dimension |
Printer and accessories fully closed |
Printer and accessories fully opened |
|
|
|
Height |
932 mm (36.6 in) |
932 mm (36.6 in) |
|
|
|
Depth |
657 mm (25.8 in) |
984 mm (37.3 in) |
|
|
|
Width |
657 mm (25.8 in) |
992 mm (39 in) |
|
|
|
Weight |
49.5 kg (109 lb) |
|
|
|
|
Table 1-18 Dimensions for the high-capacity input feeder (HCI) with stand
Dimension |
Measurement |
|
|
Height |
450 mm (17.7 in) |
|
|
Depth |
Tray closed: 657 mm (25.8 in) |
|
Tray open: 967 mm (38 in) |
|
|
Width |
Door closed: 657 mm (25.8 in) |
|
Door open: 992 mm (39 in) |
|
|
Weight |
25.2 kg (55.5 lb) |
|
|
14 Chapter 1 Printer overview |
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Table 1-19 Dimensions for the printer and the high-capacity input feeder (HCI) with stand
Dimension |
Printer and accessories fully closed |
Printer and accessories fully opened |
|
|
|
Height |
932 mm (36.6 in) |
932 mm (36.6 in) |
|
|
|
Depth |
657 mm (25.8 in) |
967 mm (38 in) |
|
|
|
Width |
657 mm (25.8 in) |
992 mm (39 in) |
|
|
|
Weight |
52 kg (114.6 lb) |
|
|
|
|
See www.hp.com/support/colorljE65150 or www.hp.com/support/colorljE65160 for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert operating voltages. This will damage the printer and void the printer warranty.
Table 1-20 Operating-environment specifications
Environment |
Recommended |
Allowed |
|
|
|
Temperature |
15° to 27°C (59° to 80.6°F) |
10° to 32.5°C (50° to 90.5°F) |
|
|
|
Relative humidity |
30% to 70% relative humidity (RH) |
10% to 80% RH |
|
|
|
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Printer specifications 15 |
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional instructions, go to HP support on the Web.
Go to www.hp.com/support/colorljE65150 or www.hp.com/support/colorljE65160 for HP's all-inclusive help for the printer. Find the following support:
●Install and configure
●Learn and use
●Solve problems
●Download software and firmware updates
●Join support forums
●Find warranty and regulatory information
16 Chapter 1 Printer overview |
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●Introduction
●Load paper to Tray 1
●Load paper to Tray 2 and the 550-sheet trays
●Load paper to the 2,000-sheet high-capacity input tray
●Load and print envelopes
●Load and print labels
For more information
The following information is correct at the time of publication.
For video assistance, see www.hp.com/videos/LaserJet.
For current information, see www.hp.com/support/colorljE65150 or www.hp.com/support/colorljE65160. HP's all-inclusive help for the printer includes the following information:
●Install and configure
●Learn and use
●Solve problems
●Download software and firmware updates
●Join support forums
●Find warranty and regulatory information
ENWW |
17 |
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
The following information describes how to load paper into Tray 1. This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes.
1. Open Tray 1.
2. Pull out the tray extension to support the paper.
18 Chapter 2 Paper trays |
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3.Use the blue adjustment latch to spread the paper guides to the correct size, and then load paper in the tray. For information about how to orient the paper, see Table 2-1 Tray 1 paper orientation
on page 20.
Make sure that the paper fits under the fill line on the paper guides.
NOTE: The maximum stack height is 10 mm (0.4 in), or approximately 100 sheets of 75 g/m2 (20 lb) paper.
4.Using the blue adjustment latch, adjust the side guides so that they lightly touch the paper stack, but do not bend it.
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Load paper to Tray 1 19 |
Table 2-1 Tray 1 paper orientation
Paper type |
Image orientation |
Duplex mode |
Paper size |
|
How to load paper |
Letterhead or preprinted |
Portrait |
1-sided printing |
Letter, Legal, Executive, |
Face-down |
|
|
|
|
Statement, |
ficio (8.5 x |
Bottom edge leading into the printer |
|
|
|
13), 3 x 5, 4 x 6, 5 x 7, 5 x |
||
|
|
|
8, A4, A5, A6, RA4, B5 |
|
|
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|
|
(JIS), B6 (JIS), L (90 x 130 |
|
|
|
|
|
mm), 10 x 15 cm, ficio |
|
|
|
|
|
(216 x 340), 16K 195 x |
|
|
|
|
|
270 mm, 16K 184 x 260 |
|
|
|
|
|
mm, 16K 197 x 273 mm, |
|
|
|
|
|
Japanese Postcard |
|
|
|
|
|
(Postcard (JIS)), Double |
|
|
|
|
|
Japan Postcard Rotated |
|
|
|
|
|
(Double Postcard (JIS)) |
|
|
Letterhead or preprinted |
Portrait |
Automatic 2-sided |
Letter, Legal, Executive, |
Face-up |
|
|
|
printing or with |
ficio (8.5 x 13), A4, A5, |
Bottom edge leading into the printer |
|
|
|
Alternative Letterhead |
RA4, B5 (JIS), |
ficio (216 |
|
|
|
Mode enabled |
x 340), |
|
|
|
|
|
16K 195 x 270 mm, |
|
|
|
|
|
16K 184 x 260 mm, |
|
|
|
|
|
16K 197 x 273 mm |
|
Letterhead or preprinted Landscape |
1-sided printing |
Letter, Legal, Executive, |
|
|
Statement, ficio (8.5 x |
|
|
13), 3 x 5, 4 x 6, 5 x 7, 5 x |
|
|
8, A4, A5, A6, RA4, B5 |
|
|
(JIS), B6 (JIS), L (90 x 130 |
|
|
mm), 10 x 15 cm, ficio |
|
|
(216 x 340), 16K 195 x |
|
|
270 mm, 16K 184 x 260 |
|
|
mm, 16K 197 x 273 mm, |
|
|
Japanese Postcard |
|
|
(Postcard (JIS)), Double |
|
|
Japan Postcard Rotated |
|
|
(Double Postcard (JIS)) |
Face-down
Top edge toward the back of the printer
Letterhead or preprinted Landscape |
Automatic 2-sided |
Letter, Legal, Executive, |
Face-up |
|
|
printing or with |
ficio (8.5 x 13), A4, A5, |
Top edge toward the back of the printer |
|
|
Alternative Letterhead |
RA4, B5 (JIS), ficio (216 |
||
|
Mode enabled |
x 340), |
|
|
|
|
16K |
195 x 270 mm, |
|
|
|
16K |
184 x 260 mm, |
|
|
|
16K |
197 x 273 mm |
|
20 Chapter 2 Paper trays |
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